Service History 841 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland, Ohio 44135

Manny

Job Details: 09/13/2021

"Cc unit not cooling, confirmed unit is at 59 in the RC and 17 in the FC, took evap cover off found evap cover in frost, set unit to diagnostics #13 for defrost cycle. Found evap thermistor open, use WPW10384183 thermistor from T/S, advise customer to keep an eye on the unit and to allow at least 8 hrs for temp to start equalizing.; used 1 WPW10384183 (Evap thermistor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Beachwood, Ohio 44122

Corina H

Job Details: 09/13/2021

"CC that the ice maker is not working and the light in the ff section is dim. Confirmed. Fz 0 ff 37. Checked the wires at the door, good. Cycled ice maker, cycled. Found the ff top back light dim. Will need a new ice maker and led ; ordrng 1 W11130208 (Led), used 1 WPW10756907 (Ice maker), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QHX00

Near Aurora, Ohio 44202

Jason N

Job Details: 09/10/2021

"Cc unit leaking and frost buildup in freezerFound frost buildup around dispense chute in freezer. Ice door for dispenser is not sealing up properly, tabs on door are broken off. Unit needs ice door kit. Checked for leaks, found drip tray under unit overflowing. Tray had slipped down below heater coils which caused it not to evaporate defrost water fast enough. Emptied tray and reset into position, ensured it was secure. Ordering ice door kit and customer wants to replace dispenser grille. ; ordrng 1 W10823377 (Ice door kit) and 1 WP2180325 (Grille)"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Madison, Ohio 44057

Jeff M

Job Details: 09/10/2021

Installed the new part op tested good. Motor

We serviced a

WHIRLPOOL DRYER

Model LE4440XWW0

Near Lakewood, Ohio 44107

Manny

Job Details: 09/10/2021

"Cc unit timer wont advance, found time knob and shaft with deterioration, timer advance but hard to determine which cycle has been selected since knob wont grab on to shaft. Ill need to order new timer and timer knob, timer knob is discontinued. Contacted BJ he said to still list the parts needed even if the are discontinued to summit the report to the warranty company.; ordrng 1 WP348320 (Timer) and 1 3392732 (Timer knob)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, Ohio 44060

Brian M

Job Details: 09/10/2021

Went to recover refrigerant found unit to be in a 20 inch vac Filled unit with 150 psi of nitrogen Waited did not see anything move Sprayed all visible lines with soapy water Nothing Called whirlpool stated previous conditions and todaysNon repairable.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Madison, Ohio 44057

Jeff M

Job Details: 09/10/2021

Installed the new part op tested good. While I was there I noticed that the Mullins strip was broken this mustve happened very recently; schdld next appmnt for 9/22 WED AM

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Maple Heights, Ohio 44137

Marie V

Job Details: 09/10/2021

Cc that the unit is not heating. Confirmed. Check power form L1 to N 120 and from L2 to N 2V. Cust check breaker box and found a fuse that was blown. He replaced it. Tested unit. Started heating. Op test ok

We serviced a

WHIRLPOOL DRYER

Model MED6230HW1

Near Aurora, Ohio 44202

Marie V

Job Details: 09/10/2021

Cc that the unit is not heating. Confirmed check power and found terminal block L2 blown. Unit will need power cord and terminal block. ; ordrng 1 279318 (Terminal block wires) and 1 PT500L (Power cord 3prong)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, Ohio 44077

Joe O

Job Details: 09/10/2021

"Cc: unit filling, pausing, then re fillingFound no stored error codes. Ran auto test found unit is not shifting. Replaced actuator. Ran auto test and calibration. Ran normal cycle. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 09/10/2021

"No issues found working as designed,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW02

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 09/10/2021

"Cc that washer was not doing anything. Verified ran diagnostics and found error code f21 long drain f20 no water detected entering machine. Verified and drain pump is working intermittently will need new drain pump replaced.; ordrng 1 280187 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Olmsted Falls, Ohio 44138

David R

Job Details: 09/10/2021

Replaced bake igniter. Tested at 350*. Good op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Mentor, Ohio 44060

Corina H

Job Details: 09/10/2021

"CC that the dishes are coming out dirty. Confirmed. Checked the power at the control 0 volts to the pump and motor. Will need a new control. Advised cust the pump and motor might also need to be changed. Poss; ordrng 1 W11306302 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Parma, Ohio 44130

Gabriel P

Job Details: 09/10/2021

Found door rubbing with cabinet on freezer it needed a washer replace front t/s opt test ok ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, Ohio 44136

David R

Job Details: 09/10/2021

"Replaced door, bin and UI. Tested water. Slow water pressure, let customer know to try new water filter. All other components good, icemaker cycled. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Lakewood, Ohio 44107

Angel

Job Details: 09/10/2021

"Cc that unit is not draining. Verified and unit was full of water ran diagnostics and found error code F8E4 drain electrical problem and F6E4 float switch open. Vacuumed out water and found glass obstructing the drain hole removed cleaned out and tested unit unit draining as should but the impellers have a little damage to them will need to order drain pump. Customer does not want to fix right now because of time issue. Will call later if they decide to get it replaced. Do not order part. Opt test ok.; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Painesville, Ohio 44077

Joe O

Job Details: 09/10/2021

Cc: control locks power cook on cook topInstalled display board. Found old display board not clipped in. Cooktop would not power on with new board. Removed and re installed old board. Reordering ui board; ordrng 1 W11208294 (display)

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Bedford, Ohio 44146

Manny

Job Details: 09/10/2021

"Unit starts and shuts off on its own no communication between ui and main control, ordering main control and ui, Customer cant find house key, she asked if I could wait like 15 mins for her sister to unlock the door. Informed AP of the Issue waiting with customer. ; ordrng 1 W11112662 (Ui) and 1 W11171748 (Main control)"

We serviced a

MAYTAG DRYER

Model MED6230RHW1

Near Highland Heights, Ohio 44143

Dan

Job Details: 09/10/2021

"Customer complaint that unit is taking a long time to dry clothes, found vent crushed(see pic), advised customer to replace vent, started normal dry cycle, unit heated, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Aurora, Ohio 44202

Brian M

Job Details: 09/10/2021

"Cc unit not cooling in freezer Pressure is at 20 low side and high side at 90, Whirlpool states compressor is bad Recovered refrigerant Replaced compressor using back stock Ran 28 inch vac for 20 min Watched no change Recharged with 5.75 oz r134a; used 1 W10779331 (Compressor), and 1 Tjaf1200 (Tube) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 09/10/2021

"Found terminal burn replace from t/s opt test ok ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/10/2021

"CC that there is a knocking noise. Checked the fans, compressor water. Normal noises. Cyst does have a saddle valve. Advised cust to replace the saddle valve with an inline valve. Showed customer the owners manual with normal noises. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Mentor, Ohio 44060

Joe O

Job Details: 09/10/2021

"Cc: convect fan shutting off intermittently, switch faultyFound switch is functioning correctly. Advised customer the convect fan is designed to shut off intermittently throughout the heating cycle. Ran tes bake. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAW0

Near Geneva, Ohio 44041

Jeff M

Job Details: 09/10/2021

Installed the new part op tested good. Gasket

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Oakwood Village, Ohio 44146

Manny

Job Details: 09/10/2021

"Cc unit not making ice after previous tech left, found ice make in the off position and eye sensor block with factory tape, turned on ice maker ran service mode harvest and fill test both pass advice customer to monitor the unit, customer also stated that the LEDs in the RC are blinking, found freezer LED off, replace the led module, by service pointer disconnected the unit and restarted it LEDs are still intermittent. Service pointer suggest to replace main board, customer doesnt want to repair, asked if there is anything I can do to help, advise customer that I could disconnect one of the module that is blinking, she said to do it. Disconnected LED module opt test ok; used 1 W10695459 (Led module) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEM4

Near Aurora, Ohio 44202

Jason N

Job Details: 09/10/2021

"Cc unit stopped coolingCustomer stated unit freezer thawed and all the ice melted. He cleared it unit and plugged back in. He said he thought he smelt a burning smell within unit and unplugged. Unit unplugged when I arrived. Plugged in unit. Compressor running, unit starting to cool. Ran manual diagnostics function tests, all tests passed. Let unit run in cooling mode for awhile and observed. No issues found at this time. Advised customer possible control issue/stuck defrost. Would quote customer for control if issue returns."

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Solon, Ohio 44139

Jason N

Job Details: 09/10/2021

"Cc unit not heating Customer suspected heater element was bad. Checked thermals on unit, found heater element open. Replaced heater element using customer supplied part. Ran dryer op test, good heat. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Brooklyn, Ohio 44144

Manny

Job Details: 09/10/2021

"Ran diagnostics Unit has a plastic on plastic grinding sound, sound can only be heard when unit reaches high RPM during spin, found pulley guard screw loose causing it to rub against the pulley. Removed guard to inspect unit for damage everything seems to be ok. Ran calibration unit operating as it should. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Brooklyn, Ohio 44144

Angel

Job Details: 09/10/2021

Ice maker and ice door chute was replaced. Cycled ice maker and made sure it filled.Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW6630HC

Near Chagrin Falls, Ohio 44023

Marie V

Job Details: 09/10/2021

Replaced dispenser and ran unit to test. Pass. Advice cust to use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near North Royalton, Ohio 44133

David R

Job Details: 09/10/2021

"Replaced drier with lockring, after 5 mins of holding fitting would let refrigerant through. Talk to Brian. Requesting second tech to come and inspect/ help with repair.**requesting GP. ** 3 job count; ordrng 1 WPW10143759 (Drier), used 2 W11506635 (Coupler), 2 W10895723 (Coupler), 2 W10895757 (Coupler), 2 WPW10143759 (DRIER), and 2 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, Ohio 44139

Jason N

Job Details: 09/10/2021

"Cc unit not making iceRan manual ice maker harvest test, ice maker will not index. Replaced ice maker using truck stock part. Advised customer to allow up to 48hrs for ice maker to produce adequate ice for dispense. Op test good. ; used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL RANGE

Model RBD245PDQ12

Near Brecksville, Ohio 44141

Marie V

Job Details: 09/10/2021

"Cc that the unit does not have display. Confirmed she said it came on one time but it when away. Control is getting 244V. All connections are good. You can turn the oven on but no display. Unit will need control. It shows that the part is discontinued.; ordrng 1 4452890 (Control is discontinue), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Bentleyville, Ohio 44022

Jason N

Job Details: 09/10/2021

"Cc unit frost in freezer, condensation, and leaking Found frost buildup in freezer, door gasket is sealing properly. Ice is also built up at rear of ice maker housing in ff section. Per service pointer W10842568 for frost buildup in freezer, unit needs air flow adapter kit. Also find water sitting under deli drawers, ff evaporator drain is clogged, will need cleared out. ; ordrng 1 W10864518 (Adapter kit)"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Garfield Heights, Ohio 44105

Marie V

Job Details: 09/10/2021

"Cc that the unit is too loud. Confirmed , noise comes from pulley. Replace dryer kit. Tested unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Painesville, Ohio 44077

Joe O

Job Details: 09/10/2021

Cc: loud in spinRan drain and spin. Found bearings failing. Needs bearing kitRescheduling to allow more timeCollected funds for job 378664; ordrng 1 W10435302 (bearing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cleveland Heights, Ohio 44121

Corina H

Job Details: 09/10/2021

CC that the ice maker is not working and food freezing in the ff section. Checked the temp ff 37* Fz -2. Temp is set at -4 in the Fz and 37 in the ff. The top shelf of the ff section is at the highest point. Advised cust to lower the shelf for a gallon of milk can fit to have the proper airflow. Set the freezer at the correct temperature. Ice maker cycled properly. Working as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near South Euclid, Ohio 44121

Corina H

Job Details: 09/10/2021

CC that there are loud noises. Confirmed. Found the shifter not in the correct position. Service pointer W11531483 to replace the shifter. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 09/10/2021

"Customer complaint of noise during agitation, found new style shifter disconnected from cam, installed new old style shifter , op test good"

We serviced a

MAYTAG DRYER

Model MGDB725BW0

Near Painesville, Ohio 44077

Joe O

Job Details: 09/10/2021

"Cc: squeaking/squealingFound rollers worn, and blower belt dry rotted. Needs dryer repair kit and blower beltCollected funds on job 377878; ordrng 1 4392067 (dryer repair kit) and 1 WP8544742 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 11062722100

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 09/10/2021

The belt is broken needs a belt ; ordrng 1 341241 (Belt) and 1 Shipping (Shipping)

We serviced a

FRIGIDAIRE WASH/DRY COMBO

Model FEX831CS0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 09/10/2021

The unit is making a slow screeching sound I found the upper front felt is worn down next to nothing needs a new felt; ordrng 1 5303937182 (Felt) and 1 123 (Shipping)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, Ohio 44112

Corina H

Job Details: 09/10/2021

Replaced the shifter. Ran a calibration. Opt test ok. Advised cust to replace the plastic vent with a semi or rigid vent.

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51ES4EB00

Near Berea, Ohio 44017

Angel

Job Details: 09/10/2021

Cc that unit was burning there food when baking. Customer explained that they set oven to 250* and that they thought it was good enough before the temp was up to temp to put in food and when they took it out it was burnt. Explained to customer that when they set the preheat temp once it reaches the desired temp they would have to wait at least 20mins before inserting the food in the oven to have proper temperature in the oven. Tested unit by preheating to 350* and waited 20mins and showed the customer the temperature that it was at 360* i also explained to them that they can calibrate it to there desire and they wanted me to calibrate it to -5* for them. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Lyndhurst, Ohio 44124

Dan

Job Details: 09/10/2021

"Customer complaint that unit is leaking, confirmed, found suction line frozen , recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER), 1 Tjaf1200, 1 W10890126 (Lok ring), 1 W10898074 (Lok prep), 1 W10891058 (Lok ring), and 1 W1089157 (Lok ring) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS2

Near University Heights, Ohio 44118

Dan

Job Details: 09/10/2021

"Installed new heater and control, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Westlake, Ohio 44145

Gabriel P

Job Details: 09/10/2021

Correct issue opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Mentor, Ohio 44060

Joe O

Job Details: 09/10/2021

"Cc: not drying properlyCustomer stated silverware, plastics and some of the glasses are not drying properly. Found error codes f7e1(no heat) f8e1(slow drain) f8e2(drain motor electrical issue). Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer plastic does not dry well in the dishwasher, stated plastic does not hold heat to dissipate water. Advised tops of cups will not dry either. Advised customer to run hot water at the sink prior to starting unit. Found unit is draining properly. Found not heat. Ohmed out heating circuit. Needs controlCustomer does not want to repair at this time; ordrng 1 W10854216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/10/2021

Complaint no power Found factory wire harness not plugged in in the back of unit Plugged in OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 09/10/2021

Compressor is running no heat transfer zero frost pattern room temperature inside of the machine. Needs a evap compressor filer ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 09/10/2021

Replace blower and fuse opt test ok

We serviced a

MAYTAG DRYER

Model PYE2300AYW

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 09/10/2021

"Installed thermal kit, belt, and pulley. Ran test cycle. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/10/2021

Cc unit still making noise Found rotor hitting drain pan still during heavy loads Drain pan is bowed and hits the rotor Feet are maxed out Advised on replacing drain pan or getting appliance feet pads that raise it up more

We serviced a

FRIGIDAIRE RANGE

Model FFGF3017LSG

Near University Heights, Ohio 44118

Dan

Job Details: 09/10/2021

"Customer complaint that oven is not heating, Confirmed, igniter is weak, unit needs new igniter ; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near South Euclid, Ohio 44121

Corina H

Job Details: 09/10/2021

"CC that the unit does not drain the clothes. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Ran a Manuel test with agitate and spin. The basket is not engaging to spin. The wash plate is seized to the gearcase. Will need a gearcase, washplate and hub. ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate) and 1 W10528947 (Hub)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 09/10/2021

"Cc unit ice melting, warm in ff section.Found ff section at 58 degrees and ice is melting in container. Found no airflow through ice maker, freezer evap is frosted over. Ran diagnostics, in test 39, found ff evap thermistor is reading open, low temperature value, unit not switching to ff evap for cooling. Unit needs ff evap harness. ; ordrng 1 W11087438 (Harness)"

We serviced a

KENMORE RANGE

Model 790.7751381

Near Westlake, Ohio 44145

Gabriel P

Job Details: 09/10/2021

"Found no leaks,opt test ok show customer plus we didnt smell anything"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Amherst, Ohio 44001

Angel

Job Details: 09/10/2021

Cc that unit was banging around. Verified unit just went out of balance i leveled out unit and ran a calibration and auto test unit working as designed. Explained only to use 6 to 7 regular bath towels for a max load and only 1 to 2 tablespoons of detergent. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Westlake, Ohio 44145

Gabriel P

Job Details: 09/10/2021

"Found valve crack and leaking giving estimate ; ordrng 1 W10865826 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near North Royalton, Ohio 44133

David R

Job Details: 09/10/2021

Cc unit not leveled. Tried raising leveling legs. Doors stayed the same. Tried adjusting at hinge. Doors stayed the same. Let customer know. Ok. Tightened up handles. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Williamsfield, Ohio 44093

Jeff M

Job Details: 09/10/2021

Installed the new part op tested good. Lock

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Roaming Shores, Ohio 44084

Jeff M

Job Details: 09/10/2021

Installed the new part op tested good. Harness cord

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Cleveland, Ohio 44128

Dan

Job Details: 09/10/2021

"Customer complaint that unit is not cooling nothing is working, confirmed, found power cord disconnected inside compressor compartment, plugged in, everything started running, unit started cooling, advised customer to allow 24 hours for unit to reach correct temperatures"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Warrensville Heights, Ohio 44122

Dan

Job Details: 09/10/2021

"Installed new user interface and control, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Mantua, Ohio 44255

Brian M

Job Details: 09/10/2021

Cc unit not heating Found element open Needs element ; ordrng 1 W11182108 (elmnt-bake)

We serviced a

AMANA WASHER

Model NTW4605EW

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 09/10/2021

"CC that the unit is not draining. Ran diag F7E5 SHIFTER FAULT. Checked the shifter the screw is rusted and can not remove it. Will need a new gearcase, shifter, wire harness and control. ; ordrng 1 W11116498 (Control) and 1 W11454741 (Gear case) and 1 W10913953 (Shifter) and 1 W11025584 (Harness) and 2 9741052 (Screw)s"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Newbury Township, Ohio 44065

Joe O

Job Details: 09/10/2021

Cc: not washingFound unit not shifting. Actuator arm came off. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Burton, Ohio 44021

Joe O

Job Details: 09/10/2021

"Cc: intermittently not draining, top rack falling outFound adjusters broken, Found drain pump overheating. Needs drain pump, and adjustersCustomer showed pop; ordrng 1 W10876537 (drain pump) and 1 W10712395 (adjuster)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, Ohio 44124

Jason N

Job Details: 09/10/2021

"Cc unit bake not workingCustomer stated unit wasnt keeping correct temperature before, now not working at all. Ran bake test, good spark, no ignition. Did not smell any gas. Ran broil test, same result. Checked gas regulator safety, not shut off. Checked voltage to valve coils, 0v. Unit needs DSI board. Customer had parts from another service company(they came out and ordered 7 parts!), DSI board was amongst them. Replaced DSI board using customer part. Ran bake test to 350, good ignition and preheat. Op test good. ; used 1 W10860926 (DSI module) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB2

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/10/2021

"Cc front right burner making noises Found switch to be burnt out Needs switch ; ordrng 1 WP3149400 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Lakewood, Ohio 44107

Corina H

Job Details: 09/10/2021

"CC that ui comes up. Checked the connections good. Found water in the rotor and stator. Tub is cracked. Will need a new tub. ; ordrng 1 W10193886 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 09/10/2021

"Cc unit not cooling, making loud noise Customer stated unit ice maker is not making ice and unit seems warmer then normal. Found freezer evap frosted over. Ran test 6, bimetal reading closed. Ran force defrost, heater circuit turned on. Ordering freezer evap harness.; ordrng 1 W11224591 (Motor evap harness)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Royalton, Ohio 44133

David R

Job Details: 09/10/2021

"Replaced deflector, vent and dispenser. Cleaned water out from float switch tray. Ran unit multiple times. Adjusted legs. No leaks."

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW57UC6FS3

Near Strongsville, Ohio 44136

David R

Job Details: 09/10/2021

"Dent is on framework, not a repairable item. Called techline, not repainted, customer to call customer service and they will handle it from there. ; O-emld tckt"

We serviced a

FRIGIDAIRE WASHER

Model FFFS5115PW0

Near Madison, Ohio 44057

Jeff M

Job Details: 09/10/2021

The unit is not agitating or spinning I found at the motors receiving power needs a new motor estimate only; ordrng 1 134638900 (Motor) and 1 123 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS01

Near Chesterland, Ohio 44026

Jason N

Job Details: 09/10/2021

"Cc unit not cooling.Customer diagnosis was that it was either control related or refrigerant system related. Found no frost pattern on evaporator. Tapped system, unit low side in 22 in/hg vacuum. Unit has sealed system leak. Pressurized system with 150psi of nitrogen. Found leak at evaporator. Unit needs evaporator and possible compressor. Quoted customer. Customer stated that was too much for repair, declined at this time. Estimate only. ; ordrng 1 WP2306093 (Evaporator) and 1 W10841139 (Comp), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Willoughby, Ohio 44094

Jason N

Job Details: 09/10/2021

"Cc unit not powering onChecked power in to unit from j-box. Found hot wire not secured to terminal screw. Reconnected and tightened. Power restored to unit. Ran wash test, op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Chardon, Ohio 44024

Joe O

Job Details: 09/10/2021

"Cc: pin popping out, not allowing washer to workFound actuator arm came off. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEBS107BBL2

Near Chardon, Ohio 44024

Joe O

Job Details: 09/10/2021

Cc: intermittently not startingFound when attempting to start unit says error and will not start. Unit displays the temp probe temps and says error. Ui is not allowing correct settings to be pressed. Found unit intermittently will allow unit to start. Needs controlControl shows discontinued; ordrng 1 3181703 (microcomputer(discontinued))

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA00

Near Pepper Pike, Ohio 44124

Dan

Job Details: 09/10/2021

"Customer complaint that unit was making noise then died all together, confirmed, power to control, , unable to diagnose noise since nothing is running, unit needs new control; ordrng 1 W11034363 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Chesterland, Ohio 44026

Dan

Job Details: 09/10/2021

"Installed new user interface and control, op test good"

We serviced a

WHIRLPOOL RANGE

Model MER6769BAW

Near Euclid, Ohio 44123

Corina H

Job Details: 09/10/2021

"CC that the front left burner is not working. Confirmed. Checked the switch h1 to h2 240 volts. Will need a new burner. ; ordrng 1 W10823704 (Burner), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/10/2021

Installed panel and control Ran auto test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Strongsville, Ohio 44149

David R

Job Details: 09/10/2021

"Customer said another servicer was out but couldnt diagnose. Cc unit not cooling correctly. Found evap build up of ice in FF. Followed service pointer. Found unit control not up to date version. Will need new control, new evap cover with fan. Dual valve and Orion board if necessary upon return. Will need to take off door to get shelving out and this is a larger job, will need to also steam off ice.*** setting as a 2 job count and requesting double labor. ** place on cancellation list. ; ordrng 1 W11389713 (Control) and 1 W10889841 (Cover evap) and 1 W11164517 (Orion control) and 1 W11535162 (Dual valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Parma, Ohio 44130

Marie V

Job Details: 09/10/2021

"Cc that the unit is not cold enough on fresh food section. Confirmed. Took temp fresh food section 55* and -10 on freezer. Check continuity on bimetall . Is good. Tried to put unit on defrost mode, failed. No power coming out of control and evaporator fan keep running. Unit need control replaced. Replace control from T/S. Set unit into a defrost mode. Pass. Defrosted all evap. Put back together and advise cust to allow 24 hours for unit to reach normal temps. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Mantua, Ohio 44255

Brian M

Job Details: 09/10/2021

Installed valve and icemaker OP Test Ok

We serviced a

AMANA REFRIGERATOR

Model ABB2221WEW1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/10/2021

Cc unit not cooling properly Customer had unit turned off and defrosted but stated they had a ice build up Advised it may have been a defrost issue Plugged unit in and watched for frost pattern Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/10/2021

Cc that lid was not closing. Verified and found lid lock shut closed with out the lid being down. Explained to them that when they select a cycle and unit starts not to try to open the door before it closes because it can trigger the lid lock and keep it shut and also to try not to slam the lid. Ran diagnostics theres no error codes and also did a manual test with lid lock and functioning as should. Recommended that max load is 6 to 7 regular bath towels and 1 to 2 tablespoons of detergent is enough to wash there clothes. Opt test ok.

We serviced a

MAYTAG SXS REFRIGERATOR

Model MFI2568AEW

Near Cleveland, Ohio 44118

Manny

Job Details: 09/09/2021

"Cc unit not cooling in the freezer after a power outage, found evap fan encased in ice, steamed evap, good frost pattern. Monitored unit for 10 mins temp seems to be going down. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ

Near Parma Heights, Ohio 44130

Gabriel P

Job Details: 09/09/2021

"Found error code f4e3 motor not running confirm not running giving estimate ; ordrng 1 W11087376 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, Ohio 44035

David R

Job Details: 09/09/2021

"Cc unit is frost up on FZ behind evap and has to defrost it every 5-7 days. Heater checks good, 25 ohms. Used flat head to turn timer into defrost, not sending 120 to heater. Would replace timer and bi metal at same time. Ordering parts. ; ordrng 1 W10822278 (Defrost timer) and 1 WPW10225581 (Bi metal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, Ohio 44077

Dan

Job Details: 09/09/2021

"Customer complaint that unit is leaking, found water splashing over tub lip, tilted unit back slightly with leveling feet, no water splashing over tub lip observed , op test good"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Willoughby, Ohio 44094

Dan

Job Details: 09/09/2021

"Customer complaint that unit is not spinning properly and making noise, found suspension mount broken, suspension is very worn out, unit needs new suspension kit, customer will contact us if they want the repair ; ordrng 1 W10780045 (Suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Seven Hills, Ohio 44131

Manny

Job Details: 09/09/2021

Cc unit leaks on bottom. Found no leaks unit working as designed. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Parma, Ohio 44130

Gabriel P

Job Details: 09/09/2021

Ran diagnostic test found no error code also ran calibration and auto test they both pass also ran a load is filling and agitating and washing ask how is she loading unit and advise her how better run unit and what to watch out for

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Independence, Ohio 44131

Manny

Job Details: 09/09/2021

"Cc unit not cooling, found suction line kinked at the evaporator impossible to repair due to the location of the kinked on the line Called wp tech line. Dem the unit non repairable by wp tech"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Cleveland, Ohio 44108

Dan

Job Details: 09/09/2021

"Installed new valve, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, Ohio 44125

Manny

Job Details: 09/09/2021

Replaced oven glass door opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 09/09/2021

"Customer complaint that unit is not heating, started normal dry cycle, unit is heating, good airflow out of unit, unit is operating as designed"

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