Near Euclid, OH 44123
Jason N
Job Details:
07/09/2020
DRYER WHIRLPOOL WED4850HW0 "Cc unit not starting cycleReplaced start switch and timer using customer supplied pre Id parts. Ran dryer test cycle, unit started, good heat. Op test good."
Near Cleveland, OH 44106
Jason N
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRSC500ESS01 "Cc unit display board on door not workingConfirmed ui non functional, no display. Pulled ui panel, checked power in to ui, good at 14.1v dc. Noticed black/white wire terminal pushed back away from ui header connector inside harness connector. Pushed bac
Near Elyria, OH 44035
Gabriel P
Job Details:
07/09/2020
RANGE WHIRLPOOL WFE320M0JS Found unit inside box manager said they left it inside cause they didn’t want glass to go anywhere do not know if this will be cover under warranty cause damage happens after loading it ; ordrng 1 WPW10409946 (glass-door)
Near Brooklyn, OH 44144
Corina H
Job Details:
07/09/2020
WASHER MAYTAG MVWC465HW2 "CC that the unit does not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Checked the hot and cold valve, 120 volts. Lid lock, good. Working as designed. Optest ok"
Near Chester Township, OH 44026
Brian M
Job Details:
07/09/2020
RANGE KITCHENAID KFGD500ESS04 Cc unit not baking in upper lower oven Found both igniters to be open Replaced using truck stock Ran test bake OP Test Ok ; used 2 12400035 (IGNITER) from stock
Near Olmsted Falls, OH 44138
Corey L.
Job Details:
07/09/2020
RANGE WHIRLPOOL WFE540H0AS0 "Customer complaint oven not heating up, confirmed found bake element broken apart, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near North Olmsted, OH 44070
Corey L.
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer showed pop under 2 yr Costco warranty per entitlement Customer complaint fridge was not working coming home from a vacation d said “po” on display, unit was unplugged, plugged in and selected “confirm” to clear “po”, compressor and fans started,
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
07/09/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS3 Cc that the unit stopped heating and fan is not working. Replace mag and diode. Unit started heating ordering parts for fan. Checked fan test did not pas. Told cust not to use unit until fan is replaced. ; ordrng 1 W11252443 (motor-fan)
Near Avon, OH 44011
Gabriel P
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVY010 "Fridge was working properly when arrive,customer said started working but he wanted me to diagnose it,did not found issue but advise customer if fan stop running again I would replace harness and fan motor cause unit has good frost pattern no issue found
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID n/a "Found hair line crack on water line we need to be replaced senior tech bj and agree that it will be difficult to replace will need a senior tech on this call,opt test ok rescheduling ; ordrng 1 W10823511 (tube-water), used 1 SHIPPING (shipping and handli
Near Lyndhurst, OH 44124
Jason N
Job Details:
07/09/2020
DRYER MAYTAG MEDB765FW0 "Cc unit not working and code f6e3Customer showed popRan diagnostics, confirmed f6e3 for acu cannot hear ui. Unit needs console overlay and main control.; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"
Near Middleburg Heights, OH 44130
Corina H
Job Details:
07/09/2020
DISHWASHER MAYTAG MDBH979SAB0 "CC that the unit is not working correctly. 2-1 thermistor open, 5-1 door stuck open, 10-1- Dispen- ser Electrical Problem, 6-1cool water. Checked chopper blade, clear. Unit will restart after sitting a couple of minutes. Owi sensor is corroded. Will need
Near Highland Heights, OH 44143
Jason N
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXB02 "Cc unit didn’t defrost again, ff got warmCust stated the freezer coils frosted over again last week, and the ff section got warm. He defrosted the evap and the unit has been fine since. It was also fine since last repair. Advised customer it may the cont
Near Painesville Township, OH 44077
Joe O
Job Details:
07/09/2020
DISHWASHER WHIRLPOOL WDF760SADW2 Cc: not washingFound water to unit was shut off. Turned water on. Ran test cycle. Op test ok
Near Olmsted Falls, OH 44138
Corey L.
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Customer complaint water leaked from back of machine, confirmed found water supply line cracked and 1” from connection to unit, plastic style water line advised these are potential flood hazards and should be replaced with a copper line, shut off valve i
Near Streetsboro, OH 44241
Brian M
Job Details:
07/09/2020
WASHER WHIRLPOOL WTW4950XW2 Cc unit not spinning Found cam bolt to have come loose and causing tub not to in gauge Replaced cam using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10006356 (
Near North Royalton, OH 44133
Dan
Job Details:
07/09/2020
RANGE KITCHENAID KSGG700ESS1 "Customer complaint that oven light will not turn off and there is a gas smell, unit unplugged, plugged unit in, unit immediately tried lighting oven and a humming is coming from control board, found mouse poop and pee all over control, unit needs new co
Near Independence, OH 44131
Dan
Job Details:
07/09/2020
REFRIGERATOR GE TFF24RCB "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 35 degrees, evaporator fan is running, condenser fan and compressor are running, partial frost pattern on evaporator, system has
Near Strongsville, OH 44149
Corey L.
Job Details:
07/09/2020
WASHER MAYTAG MVWB835DW1 "Customer complaint washer is very loud during spin cycle, confirmed, found bearings failed, quoted to replace with ts gearcase W10811956, customer does not want repair at this time, advised customer to call wpl to see what they could do for her"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc that she had frost all over the food and door freezer. Explain cust the reason why the frost builds up on freezer when door does not closes all the way. Customer defrosted the ice on freezer. Op test ok
Near Independence, OH 44131
Dan
Job Details:
07/09/2020
RANGE WHIRLPOOL WFE366LVQ0 "Customer complaint that oven kept dropping back from 450 degrees to 400 degrees and cook timer used to beep until it was cleared and now it only beeps twice, set cook timer for 1 minute, alarm beeped more than twice until I cleared it, oven temperature
Near Kirtland, OH 44094
Jason N
Job Details:
07/09/2020
WALL OVEN KITCHENAID KODE500EBS00 "Cc unit lower oven locked, no powerUnlocked lower oven door, found main thermal fuse open. Unit needs thermal fuse. Replaced fuse using ruck stock. Power restored to unit. Ran bake test on both upper and lower ovens. Lower oven not heating, ran broil tes
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/09/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Ran diagnostics is not pumping water replace pump assembly ,ran calibration,opt test ok"
Near North Ridgeville, OH 44039
Corina H
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 CC that the light in the Fz and ff section are not coming on. The freezer light came on. Replaced the ceiling light from surplus t/s. Lights came on. Optest ok; used 1 W11205082 from stock
Near Streetsboro, OH 44241
Brian M
Job Details:
07/09/2020
DRYER GE GTD65EBSJ3WS Cc of noise Found a ring to be stuck in front bearing housing Removed Ran test cycle OP Test Ok
Near Avon, OH 44011
Corina H
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "CC that the freezer quit working then started cooling again. Ice cream and ice were melted. Fz 0 ff 38. Control set at 37 and 0. Checked the thermistors, passed. 3 way valve opened. Good frost patterns on the evaporators. Fans are running. Checked the wi
Near Streetsboro, OH 44241
Brian M
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Cc unit not making ice Found ice maker rotating but not calling for water Replaced ice maker Ran test harvest OP Test Ok
Near Valley View, OH 44125
Dan
Job Details:
07/09/2020
REFRIGERATOR AMANA ART318FFDW03 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 78 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor,
Near Strongsville, OH 44149
Corey L.
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint a crack in liner of ff section appeared though nothing had been dropped, confirmed crack in liner on ff floor in center near door, filled with epoxy kit, op test good"
Near Ravenna, OH 44266
Brian M
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc mullion heater sticking open Found hinges on mullion to be sticking Added grease to plastic portion of hinges Mullion heater now hinges properly
Near Painesville, OH 44077
Joe O
Job Details:
07/09/2020
RANGE GE JGBP28DEM1BB Installed burner valve. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Concord Township, OH 44077
Joe O
Job Details:
07/09/2020
REFRIGERATOR FRIGIDAIRE FRS6LR5EM6 "Cc: not cooling properlyTemps in ff section at 48 degrees and freezer at 30 degrees. Found unit only has partial frost pattern. Found unit only pulling. .81 amps. Not enough process stub to use compressor. Needs compressor, evaporator and drierCustomer d
Near Cleveland, OH 44105
Dan
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 84 degrees, Evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found compressor unplugged,
Near Rootstown, OH 44272
Brian M
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW Installed control and UI OP Test Ok
Near Diamond, OH 44412
Brian M
Job Details:
07/09/2020
WASHER MAYTAG MVWB835DW4 Cc unit drops water on close at end of cycle Found no issue with water valve ran several valve test and unit is functioning as design Advised customer that sometimes water will still flow due to the soap dispenser housing design At this time I can not dup
Near Strongsville, OH 44136
Corey L.
Job Details:
07/09/2020
REFRIGERATOR KENMORE 596.7200302 "Customer complaint water leaking from freezer, confirmed, found duck bill style drain, unit needs updated drain tube and ice cleared from frz floor, evap pan and drain; ordrng 1 W10619951 (drain tube), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Corina H
Job Details:
07/09/2020
DRYER WHIRLPOOL WED4850HW0 "CC that the unit is not drying the clothes. Checked the voltage correct. Found the tstat open. Replaced the fuse. Checked the heater, good. Optest ok."
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/09/2020
REFRIGERATOR FRIGIDAIRE LGUS2642LEO Check tempFound 30 *on freezer and 35* degrees on fresh food section. Found compressor over heating shutting off and condenser fan not running I was able to cool down compressor and condenser fan started running but after 25 minutes wait there was still n
Near Brecksville, OH 44141
Corey L.
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL ED5FVAXWL00 "Customer Would like coils cleaned under unit, cleaned dust from condenser, op test good"
Near Brecksville, OH 44141
Corey L.
Job Details:
07/09/2020
WALL OVEN GE SCA1001KSS02 "Customer complaint inside light not shutting off when door is shut, confirmed, found door sagging not hitting door switches correctly causing them to fail, door WB56X10658 is discontinued therefor could not correctly be fixed the new switches could break
Near Cleveland, OH 44109
Corina H
Job Details:
07/09/2020
WASHER AMANA NTW4516FW3 "CC that the unit will not start. Ran diag F7E5 – SHIFTER FAULT. Started an agitate and spin. Found the cam and the gearcase are worn. Will need a shifter, gearcase and cam. ; ordrng 1 W11255272 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Shifter)"
Near Lorain, OH 44052
Gabriel P
Job Details:
07/09/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 "Top pics of POP. Cc that the unit is not heating. Found a loose connection on control. Plugged connection all the way. Put a cup of water and tested the microwave, pass. Op test ok"
Near Bay Village, OH 44140
Corina H
Job Details:
07/09/2020
WASHER MAYTAG MVWB865GC0 "CC that there is a grinding noise in agitate and there was water on the lid. Advised cust the water was from me lifting the washer. Ran diag on agitate no noise, started a clean washer found the rotor is hitting the drain pan causing the noise. Raised th
Near North Madison, OH 44057
Joe O
Job Details:
07/09/2020
WASHER MAYTAG MVW6230HW0 "I spoke lid and strike. Found close lid message still showing up. Entered diagnostics. Found no stored error codes. Tested lid lock. Lid not locking. Ran diagnostics test cycle. Unit will not go through diagnostics test. Needs lid lock and controlControl
Near Parma, OH 44134
Corey L.
Job Details:
07/09/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint machine did not start after pressing start once so it was unplugged and plugged back in now seems to be working ok, confirmed, ran diagnostics no errors, calibrated, unit is operating as designed"
Near Chagrin Falls, OH 44022
Dan
Job Details:
07/09/2020
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrig
Near Cleveland, OH 44123
Corina H
Job Details:
07/09/2020
DISHWASHER AMANA ADB1400AGS1 CC that the unit does not work. Ran diag no codes. Found the water was turned off. Turned the water on. Unit filled and started washing. Unit is not secured to the cabinets or the countertop. Advised cust to secure the dishwasher. Optest ok.
Near Strongsville, OH 44149
David R
Job Details:
07/08/2020
DRYER MAYTAG MEDX655DW1 "Cc timer not moving, customer tried sensor and timed dry, both not moving. Tested out on timed, made sure airflow is good outside, good. Heating up and cycling off. Power good coming into unit, Timer getting power just not advancing. Checked over heater
Near Rochester, OH 44090
David R
Job Details:
07/08/2020
WASHER MAYTAG MHW3505FW1 "From notes, Cc not changing cycles or temp. Unit was unplugged. Plugged in and went to diagnostics. F6E3, F5E4e error codes. Ran diagnostics, temp is changing when its suppose to. Ran through diagnostics test, all components working correctly. Ran a norm
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
07/08/2020
WASHER MAYTAG WTW5520SQ0 Installed drain hose. Ran test cycle. Op test ok
Near Valley View, OH 44125
Joe O
Job Details:
07/08/2020
DRYER WHIRLPOOL CEM2745FQ0 Installed coin slide. Ran test cycle. Op test ok
Near Cleveland, OH 44118
Joe O
Job Details:
07/08/2020
DISHWASHER KITCHENAID KUDJ230Y0 "Cc: not cleaning properlyFound upper tracks falling. Found upper wash arm clogged. Found upper rack is rotted(advised customer rack are not covered under extended warranty). Needs upper tracks, rollers, and rack.Parts show no longer available.; ordrng 1
Near Strongsville, OH 44136
David R
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 One of brackets damaged. Core is NOT HERE. Looked around and cannot find part. Re ordering bracket.; ordrng 1 W106252069 (BRACKET )
Near Cleveland Heights, OH 44106
Joe O
Job Details:
07/08/2020
DISHWASHER GE GDT580SSF6SS Installed drain pump kit. Ran test cycle. Op test ok
Near North Olmsted, OH 44070
David R
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "New part too big. Old part too small. Ordering FZ door handle and asking customer to take out box and look over to make sure it can fit. Customer will call us if they cannot put part on. Do not schedule return; ordrng 1 W10827046 (handle,door (ss))"
Near North Ridgeville, OH 44039
David R
Job Details:
07/08/2020
RANGE MAYTAG MER6600FZ2 "Replaced parts. Checked out everything else, function wise test good. Put bake on 350* tested, took 13 mins to pre heat. Good. Op test ok"
Near Middleburg Heights, OH 44130
David R
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KSCS25INBL00 Replaced parts. Tested. Good. Called for water and cycled. Op test ok
Near Mayfield Heights, OH 44124
Joe O
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Cc: not coolingFound temps at 58 degrees both sections. Found no frost pattern. Found low side pressure resting at 49psi. Running pressure only drops to 35. Needs compressor and drier. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 T
Near Cleveland, OH 44118
Joe O
Job Details:
07/08/2020
WASHER WHIRLPOOL WTW5640XW0 "Cc: not agitating, not ringing clothes outFound error code f7e1(basket speed fault) f7e7(motor unable to reach target rpm). Found unit is not sending basket speed. Found bearings extremely loud in hand spin. Needs actuator and gearcaseCustomer does not w
Near Wickliffe, OH 44092
Dan
Job Details:
07/08/2020
WASHER WHIRLPOOL WFC7500VW2 "Installed new control and motor control, op test no good , new control does nothing , reordering control; ordrng 1 W10192966 (Cntrl)"
Near North Ridgeville, OH 44039
David R
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cc buzzing noise. Could hear it as soon as I walked in house. Coming from condenser area. Moved coils around , added styrofoam/cardboard. Let sit for a couple of mins. Good, no noise, op test ok"
Near Pepper Pike, OH 44124
Brian M
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KSSP42QFS05 "Cc unit not cooling properly Found temps in freezer to be 15 and fridge around 40 Found evap to have partial frost pattern Found coils to be packed with dust Cleaned out dust advised customer that it could be he issue or we may have a sealed system issue
Near Cleveland, OH 44102
Corina H
Job Details:
07/08/2020
WASHER WHIRLPOOL CHW9160GW0 "CC that the unit will not start. F26 DOOR SWITCH ERROR. Checked the connections at the control, good. Ran diag passed. A lot of soap suds. Advised cust to use 1-2 tablespoons of he detergent. Started a load of towels watched load finish. Optest ok."
Near Beachwood, OH 44122
Brian M
Job Details:
07/08/2020
DISHWASHER MAYTAG MDB4949SHW0 Cc unit starting by itself Found error for stuck key Replaced UI Ran test cycle OP Test Ok
Near Euclid, OH 44132
Dan
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new control and thermistor, defrosted again, op test good ; O-emld tckt"
Near Cleveland, OH 44144
Corey L.
Job Details:
07/08/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced control, op test good, took control and console W11319991 cores"
Near Euclid, OH 44123
Dan
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint of frost build up in freezer section and unit is not making ice, found ice maker off, turned on ice maker cycled, found a phone cord ran in front of unit that got in freezer section door seal causing the frost build up, door gaskets
Near Richmond Heights, OH 44143
Dan
Job Details:
07/08/2020
WASHER GE GTW460ASJ6WW "Customer complaint that unit stopped working, found water in tub, ran drain and spin, drain pump is working, water drained out, unit spun, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem , unit is operating as
Near Cleveland Heights, OH 44112
Dan
Job Details:
07/08/2020
REFRIGERATOR MAYTAG MRT118FFFM04 "Customer complaint of loud humming noise when ice maker fills, cycled ice maker , ice maker cycled and filled, no unusual noises heard, fans and compressor are running, no unusual noises heard, unable to duplicate the problem , unit is operating as des
Near University Heights, OH 44118
Dan
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Customer complaint of chirping noise, noise is refrigerant running through condenser, unit is operating as designed"
Near Avon, OH 44011
Gabriel P
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Replace all parts. Op test ok
Near Cleveland, OH 44107
Corina H
Job Details:
07/08/2020
DISHWASHER MAYTAG MDBH979AWW3 Replaced the ui. Started a cycle. Optest ok. ; used 1 Shipping from stock
Near Parma, OH 44130
Corey L.
Job Details:
07/08/2020
OTR MICROWAVE WHIRLPOOL WMH76719CS0 "Customer complaint mw does not start all the time and the light inside fails to turn on at times, confirmed light not illuminating every time the door is open, replaced interlock switches with ts, op test good ; used 1 W11244490 (INTERLOCK SW KIT) from s
Near Westlake, OH 44145
Gabriel P
Job Details:
07/08/2020
DISHWASHER KITCHENAID KDTE104DSS0 "Cc that the unit is not draining. She cleaned the hoses. Drain pump checked good. Hose is clear. Found drain hose on the floor. Connected drain hose properly. Explain cust on why drain hose needs to be higher than what it was. Drain unit 3 times, pass. O
Near Edgewood, OH 44004
Jason N
Job Details:
07/08/2020
WASHER MAYTAG MVWC200XW0 "Cc not jumping around and banging in final spinChecked suspension springs, found suspension weak, tub bouncing around. Unit needs suspension springs. ; ordrng 1 W10780048 (suspension7183), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shippin
Near Cleveland, OH 44111
Corina H
Job Details:
07/08/2020
WASHER MAYTAG MVWB835DW5 CC that the unit is not putting water in. Replaced the water valve. Ran a calibration. Optest ok.
Near Parma, OH 44134
Corey L.
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint gaskets still wavy, confirmed both gaskets still had a waves, no condensation found on gasket or in ff, used heat gun to reform gasket, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
07/08/2020
DRYER WHIRLPOOL WED8500DC3 "Cc unit seems to struggle to run a big load Found motor to be weak when running a bulky load takes few extra times for motor to start running Needs motor and blower wheel and suggest to replace the idler pulley ; ordrng 1 W11105178 (motor-drve) and 1 279
Near Parma, OH 44134
Corey L.
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint door switch doesn’t work so tape was put on, confirmed door not making contact with switch enough to turn off, found right side door sagging, corrected and leveled doors, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details:
07/08/2020
DRYER WHIRLPOOL NED4655EW1 "Found blower housing fuse open,replace from t/s ,opt test ok also customer has a fire hazard flex foil advise her to change it,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/08/2020
WALL OVEN KITCHENAID KEBS207DBL7 "Found fuse open front behind console ordering part ; ordrng 1 WP4456654 (fuse-thrml), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
Corey L.
Job Details:
07/08/2020
WASHER MAYTAG MVWB765FW3 "Customer complaint clothing stuck under agitator, confirmed silk shirt had made its way under agitator and wrapped around drive shaft, removed and replaced agitator with part sent, gap looks the same between basket and agitator, advised customer not to w
Near Ashtabula Township, OH 44004
Jason N
Job Details:
07/08/2020
WASHER MAYTAG MVWC565FW2 "Cc unit not draining or spinningRan diagnostics, found code f9e1 for long drain. Ran manual drain tests, drain pump not turning on. Good power to pump @119v. Replaced drain pump using a customer supplied pre Id part. Ran auto test and calibration. Op tes
Near Painesville, OH 44077
Jason N
Job Details:
07/08/2020
RANGE WHIRLPOOL KGRS206XBL2 "Cc unit not preheating or slow to preheatRan bake test, ignitor only drawing 2.1a. Ignitor is weak. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Preheat good. Operation test good.; used 1 12400035 (IGNITER) from stoc
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/08/2020
RANGE MAYTAG MGT8655XS01 "Found right front valve burner defective ordering parts,opt test ok advise to leave gas off ; ordrng 1 WPW10206288 (valve-brnr), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Corina H
Job Details:
07/08/2020
DRYER SAMSUNG DV5451AEWXAA01 "CC that the unit is not heating. Checked the power, good. Found the heater is open. Will need a new heater. ; ordrng 1 DC97-14486A (Heater), used 1 Shipping from stock"
Near Chester Township, OH 44026
Joe O
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Cc: not making iceFound optics are functioning. Found ice maker is receiving proper power, ice maker is not cycling. Needs ice maker.; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/08/2020
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Replace control and thermister also steam evaporator,turn power on opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/08/2020
DISHWASHER KITCHENAID KDTM404ESS2 "Cc that the unit is leaking and it looks like is coming from the door. Started a normal cycle, no leaks detected ran for 30 minutes"
Near Solon, OH 44139
Corey L.
Job Details:
07/08/2020
DISHWASHER WHIRLPOOL WDF760SADB1 "Customer complaint dw doesn’t dry and spray arm is missing, confirmed middle spray arm is missing, unit needs spray arm, no rinse aid in dispenser, advised customer to use a rinse aid in order to aid the drying ; ordrng 1 WPW10498900 (spray arm), used 1
Near Shaker Heights, OH 44120
Dan
Job Details:
07/08/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Installed new hinges, op test good"
Near Oakwood Village, OH 44146
Corey L.
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint Leeds in ff and frz not working, confirmed ff ceiling leds and frz led out, found frz led failed, replaced with part sent, op test good"
Near Shaker Heights, OH 44120
Dan
Job Details:
07/08/2020
WASHER WHIRLPOOL WTW57ESVW1 "Customer complaint that it washes but water is not coming out of clothes, found unit not spinning properly, found pieces of clutch and brake under unit , unit needs new brake assembly and clutch, customer does not want repair ; ordrng 1 W10820043 (Brake
Near Bedford, OH 44146
Corey L.
Job Details:
07/08/2020
RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint drawer is uneven like it’s not sitting right, confirmed drawer tapers down to the right, attempting adjusting sheet metal to prevent metal from moving, unable to get drawer in straight ordering drawer parts ; ordrng 1 W10462909 (brkt-m
Near Mentor, OH 44060
Jason N
Job Details:
07/08/2020
RANGE WHIRLPOOL WFE525S0HT0 "Cc unit smoked and error code presentCustomer stated she was using unit oven, when smoke detectors in house went off, error code on display of f6e1 for oven overtemp when heating. Verified f6e1 in diagnostics. Checked resistance reading on temp probe, at
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
07/08/2020
DRYER MAYTAG MED6230HW0 "Cc unit will squeak when in useConfirmed light squeak intermittently during cycle. Pulled unit apart, lubricated all rollers, idler pulley. Checked for any loose panels/screws. Reassembled, reran test cycle, squeak still intermittently present. Ordering
Near Mentor, OH 44060
Jason N
Job Details:
07/08/2020
DRYER WHIRLPOOL WGD4850HW0 "Cc unit making a chattering noise when in useRan dryer test cycle, noise starting about 5 min into cycle. Sounds like idler pulley bracket. Replaced idler pulley using customer supplied pre Id dryer kit. Ran op test for 10 min. No abnormal sound present.
Near Aurora, OH 44202
Brian M
Job Details:
07/08/2020
RANGE WHIRLPOOL WOC75EC0HS01 Installed UI Walked customer through setting up WiFi
Near Aurora, OH 44202
Brian M
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc unit stopped cooling for 9 days and then it started cooling and making ice on Friday and has been cooling Found ice bucket full and temps in freezer to be at 5 and fridge at 40 These are normal operation temps Called whirlpool suggested to replace deli
Near Westlake, OH 44145
Corina H
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced the evap cover and control. Brought core back for return. Steamed out the evap. Optest ok
