Service History 844 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Avon Lake, Ohio 44012

Marie V

Job Details: 08/02/2021

"Cc that the unit is freezing food on fresh food section. Took temps 33* fresh food section and -3* on freezer. Verified and will need Damper and thermistor. Thermistor was reading 48* on fresh food section when it was at 33*. Gave customer estimate and customer said they will think about it and they will try to call whirlpool to cover parts.; ordrng 1 WPW10594329 (Damper) and 1 W11084235 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GYS22GSNBSS

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

"Cc: interior light not working properly, not dispensing water or iceFound door switch is not functioning properly needs door switchCustomer does not want to repair at this time ; ordrng 1 WR23X29161 (fresh food door ligh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

"Cc: unit not shutting off, staying hotCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting kinked behind unit. Pulled unit out. Ran test cycle. Found timer stopped advancing in the cool down cycle. Found element shorted to ground. Needs element, replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock"

We serviced a

Whirlpool Washer

Model WFW94HEDW

Near Mentor, Ohio 44060

Fred's Academy

Job Details: 07/30/2021

No issue with the washer, operation normal.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 07/30/2021

"CC that the unit does not make ice today it did. Ran diag passed. Fz 5* checked the thermistor, heater, ice box temp, fan all passed. Will need a ui ; ordrng 1 W11405309 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland, Ohio 44108

Corina H

Job Details: 07/30/2021

CC that the unit will only wash and never advance. Found the lid lock missing. Will need a new timer and lock. Office to reschedule ; ordrng 1 WP3954563 (Timer) and 1 3949247V (Door latch) and 2 WP3356311 (Screw)s

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 07/30/2021

"Installed blower wheel and UI panel. Ran dryer op test, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM01

Near Burton, Ohio 44021

Brian M

Job Details: 07/30/2021

Cc unit not cooling Found unit to have perfect frost pattern Found fan not running Replaced using truck stock ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/30/2021

"Cc: not coolingCustomer stated they heard a hissing noise from compressor compartment, and when they pulled unit out found a wet spot on the cardboard and hissing coming from compressor line. Found dye coming off compressor lines, compressor excessively loud. Only pulling .46 amps. Needs compressor and drier; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Burton, Ohio 44021

Brian M

Job Details: 07/30/2021

"Cc unit not filling properly Found error f3e1 f3e2 and f8e1 Needs water valve ; ordrng 1 W11165546 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/30/2021

Installed drain pump. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 07/30/2021

Installed shelf

We serviced a

KITCHENAID MICROWAVE

Model KOCE500EBS09

Near Columbia Station, Ohio 44028

David R

Job Details: 07/30/2021

"Purchased unit last year. Just installed last month. Cc noise when baking but hasnt done any noise in the past couple uses. Tested today and unit is fine, no noises. Letting bake get up in temp and testing that. Test good for temp. Unit checks good as of today. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, Ohio 44121

Corina H

Job Details: 07/30/2021

"CC that the unit does not start a cycle. Confirmed. Ran diag F5E2 LID LOCK FAULT, F9E1 LONG DRAIN F0E2 OVER SUDS CONDITION DETECTED. Checked the lock, out of range. Checked the hot and cold control is not sending power to the valve. Found the drain hose on the ground. Raised the drain hose to the sink. Replaced the lock from t/s and control. Running a calibration belt squealing. Checked underneath found oil leaking. Will need a gearcase and belt. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt), used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 07/30/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Kirtland, Ohio 44094

Dan

Job Details: 07/30/2021

"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle, unit spins, unit agitates, ran recalibration cycle, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near North Royalton, Ohio 44133

David R

Job Details: 07/30/2021

"Replaced suspension rods, found unit not leveled, tipping back and forth. Leveled out feet. Put a load of towels in on normal. Let water into clothes and turned to a drain spin. Unit stayed in spot. Water spun out load. Unit good. Op test ok"

We serviced a

GE REFRIGERATOR

Model ZICP360NHALH

Near Solon, Ohio 44139

Brian M

Job Details: 07/30/2021

"Cc unit not regulating temps Found evap fan not running Getting power but not running Needs fan Advised to have unit defrosted and freezer cleared for return visit ; ordrng 1 WR60X10185 (motor evap dc), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model GLET103FS1

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/30/2021

"Ran test cycle with front panel off. Found no leaking. Op test ok Ran customers card, did not show if it was approved. Office to contact if payment does not go through."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/30/2021

Cc light out Replaced led in freezer OP Test Ok ; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Solon, Ohio 44139

Jason N

Job Details: 07/30/2021

"Cc unit ice maker fell off Confirmed ice maker came off, found screws not tightening down, holes are starting to strip out in liner. Replaced screws with larger screws. Remounted ice maker, mounting is tight. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Highland Heights, Ohio 44143

Dan

Job Details: 07/30/2021

"Customer complaint that freezer section is not cooling properly, freezer section temperature at -14 degrees , fresh food section temperature at 50 degrees, found fresh food section evaporator frozen solid, unit needs new control, thermistor, and evaporator fan shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor) and 1 W11098695 (Fan shroud)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/30/2021

"Unit is making a weird tone as if is running out of power, reset the power at the breaker box the sound remains took console off to check for loose connection, didnt find anything obvious, unit will need console ui; ordrng 1 W11428561 (Console)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Parma, Ohio 44129

David R

Job Details: 07/30/2021

"Cc unit not heating. Tested all components inside unit, sensor and fuses all good. Tested incoming power showing 200 vAc instead of the 240 needed. Let customer know know about power and to check outlet and fuses. Unit is good. Op test ok."

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 07/30/2021

"Cc unit not heating, found unit completely taken apart customer try to repair with not success, found bad heating element, replace heating element with part provided by customer."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS03

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 07/30/2021

"Cc unit no making ice and ice comes out the shut, ran diagnostic test found ice maker no in home position, ran ice maker test from tech sheet. Unit will need ice maker replaced.; ordrng 1 W11099789 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW6500WW1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/30/2021

"Unit is dripping water from dispenser, found inlet valve is staying partially open and water keeps coming in the unit. Unit will need inlet valve replace.; ordrng 1 W10364988 (Water inlet valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Cleveland, Ohio 44111

Dan

Job Details: 07/30/2021

"Customer complaint of clicking noise, no unusual noises heard, customer has a video of a clicking noise by the air channel, noise in recording is unfamiliar to me, unable to duplicate the problem , unit is operating as designed"

We serviced a

JENN-AIR RANGE

Model JDS1750EP1

Near Perry, Ohio 44081

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Ui

We serviced a

KENMORE FREEZER

Model XXXXXX

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Thermostat

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 07/30/2021

"Cc unit not operating, he had the door latch that had came off the unit, and top rack was unaligned, reinstalled door latch and realign top rack, ran diagnostic opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/30/2021

Replace shifter actuator ran calibration and diagnostic cycle opt test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 07/30/2021

Cc unit not washing properly Found no stored errors had customer run updates Ran auto test OP Test Ok Ran deep fill quick wash OP Test Ok

We serviced a

KENMORE REFRIGERATOR

Model 10651122210

Near Diamond, Ohio 44412

Brian M

Job Details: 07/30/2021

Cc unit not cooling Found no frost pattern and compressor is extremely hot Needs evap and compressor ; ordrng 1 WPW10463858 (compressor) and 1 WP2188823 (evaporator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 07/30/2021

"Cc that the unit was not dispensing ice. Saw SP. replaced shaft , tested unit . Op test okCust ask why is showing replaced filter, when opened the filter there was none. Cust will call store."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS3

Near Parma, Ohio 44134

David R

Job Details: 07/30/2021

"Cc unit not washing, would find pod not dissolved, customer unplugged and said worked for a while as normal, then went back to not working. Ran a normal cycle to test out. Water entered unit but just heard humming coming from wash motor. Drained water. Went into diagnostics. 2-1, 6-1, 9-4. Went through tech sheet and testing power. Seems like wash motor is needed. Would replace control as well, control under 60 month limited warranty for parts only. Gave estimate to customer. Customer paid SVC only, calling customer service. Do not order parts ; ordrng 1 W10861526 (Wash pump motor) and 1 W11341628 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 07/30/2021

"Cc that one of the clips that hold top rail came off and during the cycle unit makes a weird noise. Put clip back together and started a normal cycle. Unit was running good. Opened door and close it back in, when motor starts it stops and starts to verify water level, cust said that that was the noise but it was during the cycle. I was not able to duplicate issue. Advice cust to monitor and that if it happens again to take a quick video that will also be helpful if cant duplicate noise. Unit is working as designed at this point. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Solon, Ohio 44139

Jason N

Job Details: 07/30/2021

"Installed main control and console control. Ran diagnostics cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/30/2021

"Cc unit not cooling, ice maker froze up.Customer does not have pop, stated RAC set up service. Customer called RAC, they stated they were sending over pop. Not a valid document. Asked again for proper documentation. No response from RaC. Advised customer we will reschedule once we have proper documents. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/30/2021

"Cc unit cycles taking too long and LF codeRan diagnostics, found codes f8e1 for long fill, f0e3 for overload. Ran auto test, low flow coming in on cold side. Checked house pressure to unit, good psi. Unit needs inlet valve. Replaced using truck stock. Ran manual water valve functions, good flow on both hot and cold sides. Op test good. ; used 1 W11165546 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/30/2021

"Cc unit making noise and not spinning. Ran auto test, found agitator spinning with basket. Drive hub is worn. Hub replaced 6 mo prior. Found unit drive shaft splines are rounding causing hub to wear again. Quoted customer gearcase replacement. Not repairing gearcase. Customer wants hub replaced again before they look for another unit. Replaced drive hub using truck stock. Ran auto test and calibration. Op test good. Advised customer new hub may only last a few months, ok. ; ordrng 1 W10528947 (Hub)"

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE01

Near University Heights, Ohio 44118

Jason N

Job Details: 07/30/2021

"Cc unit leaking brown a sticky substance on bottomCustomer stated that was a sticky substance coming from the right corner of the freezer door. He cleaned it up, it has since stopped leaking. Did not see a substance leaking from unit. Checked under and inside unit, could not find an origin point for any kind of sticky brown substance. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Kingsville, Ohio 44068

Joe O

Job Details: 07/30/2021

Cc: off balanceFound no stored error codes. Found play in tub. Found hub getting worn. Replaced hub. Ran auto test and calibration. Ran drain and spin. Op test ok ; used 1 W10528947 (HUB) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near South Euclid, Ohio 44121

Dan

Job Details: 07/30/2021

"Customer complaint that unit is not starting, confirmed, motor is just humming, nothing jammed in blower wheel housing, unit needs new motor; ordrng 1 279827 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW01

Near Strongsville, Ohio 44149

Marie V

Job Details: 07/30/2021

"Cc that the unit was freezing food on fresh food section but now is not working. Took temps 43* on freezer and 60* on fresh food section. All fans are running. Took evap cover off and evap has no frost just a block of ice at the cap tube side of evap, took piercing valve to verify pressure while running was on a vacc, but when unplugged waited a few min unit had 45psi. Called BJ said running low on refrigerant. Unit will need sealed system repair. Tried contact landlord couldnt get a hold of her to see if they want to continue ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model DGGF3045RFA

Near Parma Heights, Ohio 44130

Marie V

Job Details: 07/30/2021

"Cc that the oven does not works all the time, sometimes it will light up and sometimes youll smell the gas but is tuned off and that one of the burners does not work. Confirmed unit has week ignitor and check spark on unit is good, removed cap and saw spider web inside. Cleared out and tested it light up in one spark, replaced ignitor from T/S and preheat oven to 350* pass. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW2

Near Ashtabula, Ohio 44004

Joe O

Job Details: 07/30/2021

"Cc: Burt rubber like smell at the end of cycleFound cam pulley hitting pulley cover. Cover hitting the floor under weight caused cover to be warped. Needs cam and cover. Cam out of stock. Office to reschedule; ordrng 1 WPW10550173 (cover pulley) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Bedford, Ohio 44146

David R

Job Details: 07/30/2021

"Cc control panel messing up. When turning on and trying to go to any cycle the control panel options lights are flashing and beeping and changing numbers. Even when turning off will turn right back on by itself. F6E3. Ordering console control.; ordrng 1 W11112656 (Control console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GFD45GSSM0WW

Near Madison, Ohio 44057

Joe O

Job Details: 07/30/2021

"Cc: not startingFound belt broken. Pulleys look good. Needs belt; ordrng 1 WE12M29 (belt drive), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR DLB WALLOVEN ELE

Model JJW9627AAB

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 07/30/2021

Cust stated they had a brown out and is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Bedford, Ohio 44146

David R

Job Details: 07/30/2021

"Cc unit is not cooling in FF, FZ good. Found FZ at -10. Frost everywhere. Gasket seems good. Not going into defrost. Following tech sheet not sending correct voltage to heater. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11371382 (Control)"

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Madison, Ohio 44057

Joe O

Job Details: 07/30/2021

"Cc: squeaking noiseFound gear case leaking oil, belt slipping on pulleys. Needs belt and gear caseCustomer does not want to repair at this time ; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH01X27538 (belt drive), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28GELGDS

Near Mentor, Ohio 44060

Joe O

Job Details: 07/30/2021

"Cc: leaking behind unitFound water valve solenoid shaft came out of water valve causing water to free flow out the top of water valve. Needs water valve; ordrng 1 WR57X27487 (valve water iso asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Mentor, Ohio 44060

Joe O

Job Details: 07/30/2021

"Cc: not cleaning properly, shuts down half way through cycleCustomer stated unit does not clean well, stated the dishes come out slimy sometimes. Found no stored error codes. Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Found Low pressure from sump assembly, and unit not diverting water to upper spray arm. Needs sump assembly. Customer does not want to repair at this time; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/30/2021

Found heater element cracked and shorted. Replaced with new one. Tested. Still not heating. Went through error codes F4-E3. Shorted control relay. Ordering control and harness to replaced thermostat at same time. ; ordrng 1 W11462458 (Control) and 1 W11216817 (Wiring harness)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Richmond Heights, Ohio 44143

Dan

Job Details: 07/30/2021

"Customer complaint of grinding noise, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW0

Near Euclid, Ohio 44123

Dan

Job Details: 07/30/2021

"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase , customer does not want repair ; ordrng 1 W11035747 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW0

Near Mentor, Ohio 44060

Dan

Job Details: 07/30/2021

"Customer complaint of squealing noise, confirmed, found rollers worn, inside dryer cabinet is filled with hair and lint, cleaned inside, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFA35SWHZ01

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Gasket

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ02

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/30/2021

The drain pan was cracked customer was OK with me applying glue and tape to fix the pan

We serviced a

MAYTAG WASHER

Model LA208

Near Brecksville, Ohio 44141

David R

Job Details: 07/30/2021

"30 year old unit. Not agitating. Gearcase transmission seizing up. Talk to Brian, all parts needed are NLA, discontinued. Customer pay SVC only. ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 07/30/2021

"Cabinet came in damaged. Took a picture. Will need to reorder the cabinet. Will need 2 techs; ordrng 1 W10676680 (Cabinet), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA0

Near Brecksville, Ohio 44141

David R

Job Details: 07/30/2021

Replaced gasket. Let run about 10-20 mins. No leaks. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Parma, Ohio 44129

Marie V

Job Details: 07/30/2021

"Cc that it works but when it has to spin the clothes out does not works, then they have to run drain and spin. Ran diag F0E3 over load, F0E4 spin limited by water temp , F8E1 long fill. Ran auto test pass, ran unit on a high speed spin it started shaking , adjusted the legs, it worked good. Check resistance on valve is out of range. Replaced valve from T/S, it was clogged with debris. Ran auto test an calibrated unit. Op test ok also advice cust to only use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 W11165546 (VALVE) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, Ohio 44105

Marie V

Job Details: 07/30/2021

"Cc that the right hand side door wont close. Confirmed door is broken at the bottom hinge. Unit will need new door.Advice cust that door takes about 6-8 weeks, she also ask what was the ice maker because it fell out. Explain that that will make ice for them if water was hooked up to the unit. Removed and told her that if they are not getting a water line to the unit they do not need ice maker in the freezer.; ordrng 1 LW10858417 (Stainless door) and 1 WPW10397055 (Bracket) and 1 WPW10612925 (Name plate) and 1 WPW10470155 (Cam door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 07/30/2021

Cc that dishwasher was not working. Confirmed. Float switch was corroded. Replaced float switch and cleaned out pan. Ran a normal cycle and unit is working as designed. Explained to customer the problem. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, Ohio 44077

Dan

Job Details: 07/30/2021

"Installed new evaporator fan motor/harness and control, op test good"

We serviced a

KENMORE REFRIGERATOR

Model 106.4115321

Near Lakewood, Ohio 44107

Marie V

Job Details: 07/30/2021

"Cc that the lights are flickering. Confirmed removed freezer light and by pass to confirm that that was the shorted light. Unit will need freezer light. ; ordrng 1 W11104452 (Led light), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 07/30/2021

"Cc unit needs new cabinet due to damage Replaced cabinet using customer supplied part. Customer satisfied with appearance. Ran auto test cycle, no cold water coming in. Customer stated he was having trouble getting it to cycle lately. Found cold water valve turned off. Could not turn on, valve spraying from stem seal. Advised customer he will need a plumber to replace cold water valve."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Westlake, Ohio 44145

Marie V

Job Details: 07/30/2021

"Replaced heater, ran diag and waited until it was done, no leaks. Took temps heater is hot cust checked as well. No error codes by the end of diagnostic. Op test ok"

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ00

Near Lorain, Ohio 44055

Gabriel P

Job Details: 07/30/2021

"Found 1 of interlock switches bad replace from t/s,opt test ok customer refuses to pay service fee, said he is under the 1 year warranty and will look for his POP and send a copy to the office either today or tomorrow, told hi, if we dont get pop hell be charged for labor, parts and service; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Lorain, Ohio 44055

Gabriel P

Job Details: 07/30/2021

"Cc right knob wont turn, Replace range manifold, opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Block n nut

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 07/30/2021

CC that the unit is leaking. Confirmed. Found the water com from the diverter. Replaced the pump and motor from t/s. Opt test ok. ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

N/A N/A

Model NDG7800AWW

Near Cleveland, Ohio 44128

Corina H

Job Details: 07/30/2021

CC that there is a thumping noise. Confirmed. Found the support roller mangled. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB7759SAS3

Near Geneva, Ohio 44041

Joe O

Job Details: 07/30/2021

"Cc: start button not functioningFound all buttons functioning other then start button. Ran diagnostics test cycle. Needs uiCustomer does not want to repair at this time ; ordrng 1 WPW10475777 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LB

Near Garrettsville, Ohio 44231

Brian M

Job Details: 07/30/2021

Found water line leaking Tightened connection OP Test Ok

We serviced a

MAYTAG WASHER

Model MHWE201YW00

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 07/29/2021

CC that there is water in the unit. Checked the drain pump clear. Found the unit is bolted to the stand. Customer bought a new unit but needed the old one disconnected. Took bolts out the the washer.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS1

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/29/2021

Replaced drain pump ran diagnostic cycle opt test ok

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/29/2021

Wrong ice maker ordering ; ordrng 1 WR30X28731 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near South Euclid, Ohio 44118

Corina H

Job Details: 07/29/2021

"Replaced the control, ui, fan, and damper. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Elyria, Ohio 44035

David R

Job Details: 07/29/2021

"Cc while running it is making a grinding noise, one time customer said unit leaked from front door. Found grinding coming from wash motor while running. Also wash motor arm not moving, getting stuck in one position. Could have sprayed continuously at front door and caused water build up. Ordering wash motor. ***scheduling as a 2 hour. Seems like power water, drain will have to be removed first. ; ordrng 1 W11416362 (Pump motor)"

We serviced a

SAMSUNG DRYER

Model DV520AEP/XAA02

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/29/2021

"Replaced thermostat and cut off, tested unit pass. Ask cust to check,pass. Check vent outside, is clear. Op test ok cust paid cash remaining balance was 137.71 cust paid 150 cash no change. We have to refund to her CC 12.29. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Mantua, Ohio 44255

Jason N

Job Details: 07/29/2021

"Cc unit not draining all the time Customer states unit will randomly not drain and leave water in the bottom. Ran diagnostics, found codes, 6-4 for float switch open, 8-2 for drain motor electrical problem, and 3-3 for OWI calibration failure. Ran wash then cancel drain several times. Unit draining out properly. Possible intermittent drain pump operation based on fault history. Replaced drain pump using customer supplied pre Id parts. Reran wash test then cancel drain out several more times. Unit is draining out properly at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Huntsburg, Ohio 44046

Joe O

Job Details: 07/29/2021

"Cc: not agitating, over fillingFound error codes f7e5(motor fault). Ran auto test. Found unit is not shifting. Needs actuatorActuator out of stock. Office to reschedule; ordrng 1 W10913953 (actuator)"

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBS05

Near Highland Heights, Ohio 44143

Brian M

Job Details: 07/29/2021

Installed hinges OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 07/29/2021

"Customer complaint that only some of the burners are lighting, confirmed, found left side igniters not arcing, unit needs new spark module ; ordrng 1 WPW10110523 (Spark module)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, Ohio 44112

Brian M

Job Details: 07/29/2021

Cc unit not spinning Ran diagnostics no errors Ran manual spin and agitate test no issue Ran auto test and calibration Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, Ohio 44145

Marie V

Job Details: 07/29/2021

"Cc that the unit is not making ice. Took temps 37* on fresh food section, 5* on freezer and 14* on ice maker box. Ran diag found error code of E5 timed ice maker. Ran step 16 , 17 for door switches,pass. Unit will need ice maker. ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, Ohio 44108

Corina H

Job Details: 07/29/2021

Replaced the dispenser. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near Aurora, Ohio 44202

Jason N

Job Details: 07/29/2021

"Cc unit making loud vibration noise during spin cycle. Found unit basket has side to side movement and clunking noise. Unit has rear tub bearing or crosspiece(spider) failure. Unit will need basket and tub replacement. Some parts not showing in stock at Marcone, office to contact customer. ; ordrng 1 WPW10202459 (Basket) and 1 W10305749 (Front tub) and 1 W11239041 (Rear tub)"

We serviced a

KENMORE WASHER

Model 11D.5142511

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/29/2021

"Unit will need tub ring and suspension replaced ; ordrng 1 WPW10215107 (Tub ring) and 1 W10780048 (Suspension tub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Aurora, Ohio 44202

Brian M

Job Details: 07/29/2021

Recovered refrigerant Installed and evap drier Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 6oz r134a Pressure sitting at 0 normal frost pattern Ran test 4 normal frost OP Test Ok; used 2 WPW10143759 (DRIER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 07/29/2021

"Cc that the unit is not making ice and that ther3ss frost on ice maker facia and back wall. Took temp 33* on fresh food section and 0* on freezer.unit was set to 33* change back to recommended. Tested door switches and fan motor good. Ran diag error codes on ice maker E0 ice maker is working. Found SP. It will only replace seal kit, advice cust to allow unit about 24 hours for temps to change , it was set too cold witch can cause freezing lines and frost on unit. Op test ok. Cust will call back if they dont see any changes for now is complete.; ordrng 1 W10612142 (Rear seal adapter kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44103

Corina H

Job Details: 07/29/2021

CC that there is a smell of pee. Checked the freezer 5 ff 39. Checked the compressor area no signs of rodents. Checked the ff and Fz section no signs of a smell. No food rotting. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Lorain, Ohio 44052

Gabriel P

Job Details: 07/29/2021

"Cc unit not dispense water, found frozen reservoir, steamed reservoir and opt test pass"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Lorain, Ohio 44052

Gabriel P

Job Details: 07/29/2021

"Cc unit not working, replaced lid lock with truck stock ran calibration and diagnostic cycle opt test passed; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 07/29/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 80 degrees, freezer section temperature at 24 degrees, compressor and condenser fan are running, evaporator fan is not running, found excessive frost built up on back wall, found fresh food section door not sealing due to tortilla package wedged in door, unit needs new evaporator fan motor, control , and thermistor , part is out of stock so not scheduling return appointment ; ordrng 1 WPW10464673 (Fan motor) and 1 W10316760 (Thermistor) and 1 W11035836 (Cntrl)"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MVW7232HW

Near Perry, Ohio 44081

Jeff M

Job Details: 07/29/2021

I put the unit in a high-speed spin and then I put the unit in agitation cycle I was not able to duplicate the sound unit is operating by design

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/29/2021

CC that the door does not stay shut. Confirmed. Found the latch broke off. Replaced the latch from surplus t/s. Opt test ok ; used 1 WPW10610880 (Catch) from stock

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