Service History 845 | Freds Appliance

We serviced a

GE DISHWASHER

Model GSD2800G07

Near Burton, Ohio 44021

Brian M

Job Details: 08/11/2021

"Cc soap dispenser not opening Found cam jammed up Part is NLA WD16X310 ; ordrng 1 WD16X310 (cam,det.cup)"

We serviced a

WHIRLPOOL RANGE

Model WFG361LVD1

Near Lorain, Ohio 44053

Gabriel P

Job Details: 08/11/2021

"Found right left valve broken also missing cap ordering parts ; ordrng 1 WP9757218 (Valve) and 1 WP8273344 (Cap) and 1 WP8273103 (Cap), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 08/11/2021

"Customer complaint of f6e1 error code and door will lock and nothing else happens, ran diagnostics found f6e1(miscommunication between control and user interface ) error code, ran test cycle, door locked, unit did not start test cycle, door lock coils are open, unit needs new door lock; ordrng 1 WP8183270 (Lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Strongsville, Ohio 44136

David R

Job Details: 08/11/2021

"Cc unit not starting. Tested, door switch is good and activating. Found open thermal fuse. Other components check good. Replaced fuse from t/s. Tested. Good. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ07

Near South Euclid, Ohio 44121

Dan

Job Details: 08/11/2021

"Installed door switch, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/11/2021

Replaced FZ led. Tested. All lights working. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Gasket I also readjust the door

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near South Euclid, Ohio 44121

Dan

Job Details: 08/11/2021

"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

We serviced a

GE RANGE

Model JGB660SEJ4SS

Near Mentor-on-the-Lake, Ohio 44060

Jeff M

Job Details: 08/11/2021

Their units is not heating a test of the main control board is supplying 120 V to both bake and broil igniter both bake and broil igniter not igniting igniter ohmed out correctly needs a new gas regulator. Estimate only ; ordrng 1 123 (Shipping) and 1 WB21X33225 (Regular)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cleveland, Ohio 44108

Jason N

Job Details: 08/11/2021

"Cc unit not draining out, just beeping.Ran diagnostics, found codes f5e3 for lid will not unlock, f5e4 for lid not opened between cycle and f7e5 for shifter failure. Unit needs lid lock. Replaced lid latch assembly using truck stock. Ran auto test, all functions passed. Op test good. ; used 1 W10810403 (Lid lock) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Cleveland, Ohio 44114

Jason N

Job Details: 08/11/2021

"Recovered refrigerant. Installed seal system parts. Pulled vacuum on system to 29 in/hg, held vacuum, no change on gauges. Recharged system with 5.0oz of r134a. Frost pattern starting on evaporator. Replaced broken thermistor cover with new. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Royalton, Ohio 44133

David R

Job Details: 08/11/2021

"Cc unit making a scrapping noise, intermittently. Found noise coming from the warning sign label on the power cord. Removed. Tested. Good. Checked all fans and other components. Test good. Waited to see if noise would happen again. Good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Control and pump

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Mentor, Ohio 44060

Joe O

Job Details: 08/11/2021

Cc: long dry timesUnit has good heat and air flow. Found venting blocked. Needs venting cleared.

We serviced a

WHIRLPOOL REFRIGERATOR

Model W4TXNWFWQ01

Near Painesville, Ohio 44077

Joe O

Job Details: 08/11/2021

"Cc: not cooling ff sectionFound temps in freezer at 8 degrees, ff section at 65 degrees. Found drain tube plugged, and venting to ff section frozen over. Needs drain cleared. Cleared drain tube, ice and vents. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

CROSLEY WASHER

Model CAW38125HW0

Near Cleveland, Ohio 44111

Jason N

Job Details: 08/11/2021

"Cc unit not draining Cust stated unit didnt drain. Now unit will not power on at all when plugged in. Plugged in unit. Main board powers on then clicks off. Pulled different components off board to check which one is causing board to power down. Found drive motor pulling board down, left unplugged. Ran diagnostics, found codes f1e1 for main control fault, f1e2 for motor control fault and f7e5 for shifter fault. Found drive motor is shorted. Unit needs main control and drive motor. Control board not showing in stock at Marcone, office to advise customer of eta of parts and reschedule.; ordrng 1 W11498193 (Main control) and 1 W10832724 (Drive motor)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Beachwood, Ohio 44122

Jason N

Job Details: 08/11/2021

"Cc unit stopped cooling.Found unit temps reading 60 degrees in both sections. Compressor is running, plugged in watt meter. Compressor wattage reading 92 watt. Hooked up gauges, found filter drier shrader valve not screwed in fully, blew cap off when trying to remove. Fully seated Schrader valve. Added r134a to system, monitored wattage. Wattage steady at 145 watts, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Strongsville, Ohio 44149

David R

Job Details: 08/11/2021

"Replaced icemaker. Went into diagnostics , cycled. Called for water. Good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Wellington, Ohio 44090

David R

Job Details: 08/11/2021

Cc unit making noise. Found damper opening/closing making loud noises motor. Ordering. ; ordrng 2 WPW10594329 (Damper)s

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Madison, Ohio 44057

Joe O

Job Details: 08/11/2021

"Cc: continuously runningFound heating element shorted. Needs heating elementCustomer does not want to repair at this time; ordrng 1 DC47-00019A (element12452), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Willowick, Ohio 44095

Joe O

Job Details: 08/10/2021

Cc: not cooling freezer sectionFound ball of ice on cap tube. Needs compressor and ff evaporator; ordrng 1 W10917531 (evaporator) and 1 W10276644 (compressor)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1100RHC2

Near Perry, Ohio 44081

Dan

Job Details: 08/10/2021

"Customer complaint that unit is not draining, started normal wash cycle, found unit leaking from sump, drain pump is not pumping, unit needs new sump, seal, and drain pump , customer does not want repair ; ordrng 1 154728201 (Sump) and 1 154246801 (Seal) and 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Perry, Ohio 44081

Dan

Job Details: 08/10/2021

"Customer complaint that unit was not cooling, customer unplugged for a day , unit is cooling now, fresh food section temperature at 41 degrees, freezer section temperature at -4 degrees, found evaporator frozen solid, defrost heater is working, unit needs new control and defrost thermostat and evaporator cleared , not rescheduling because we are waiting on auth from whirlpool for parts; ordrng 1 W11449482 (Cntrl) and 1 W11405276 (Defrost tstat)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Madison, Ohio 44057

Dan

Job Details: 08/10/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f8e1(long/no fill) and f3e1(pressure system fault) error codes, started normal wash cycle, unit filled up way too much then canceled itself, pressure hose is clear, unit needs new control, customer does not want repair; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, Ohio 44077

Dan

Job Details: 08/10/2021

"Customer complaint that lid is not locking right away, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/10/2021

the main control failed the pressure sensor failed. And the speed sensor in the actuator failed. EST only ; ordrng 1 W11116498 (Control) and 1 W10913953 (Actuator) and 1 Ship (123)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/10/2021

the unit is not shifting from spin. Needs a actuator cap and control ; ordrng 1 W11417466 (Control) and 1 W10913953 (Actuator) and 1 W11428524 (Cap)

We serviced a

CROSLEY WASHER

Model CAW42114GW1

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/10/2021

Lock failed installed the new part op tested good. ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/10/2021

Installed the new part op tested good. Timer

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/10/2021

The unit was not operating. No lights were on the drain pump was on. I press and hold the cancel button until completely canceled everything out. The unit has no codes I ran a test cycle everything functions

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/10/2021

This washer is using the new actuator design that the Maytags are using. Needs a new actuator no ETA; ordrng 1 W10913953 (Actuator)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Elyria, Ohio 44035

David R

Job Details: 08/10/2021

"Cc leaking from the front. Found unit might be leaking because its leaning forward slightly. Raised each foot 40 turns. Took off cabinet seal and door seal and readjusted and put back on, ran diagnostics on unit, good. Ran a whole rinse cycle. Ran 20-30 mins on normal. Unit test good. Op test ok."

We serviced a

GE REFRIGERATOR

Model GFD28GELDS

Near Jefferson, Ohio 44047

Brian M

Job Details: 08/10/2021

Installed evap fans OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chesterland, Ohio 44026

Brian M

Job Details: 08/10/2021

Cc unit not filling properly Found hot cold reversed Fixed water OP Test Ok

We serviced a

ELECTROLUX RANGE

Model PLES389ECH

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/10/2021

Cc unit is not sealing and door is not closing properly Found hinges to be weakHinges are NLA 318024715; ordrng 2 318024715 (hinge)s

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, Ohio 44077

Dan

Job Details: 08/10/2021

"Customer complaint that unit is not draining and shows fl error code, ran diagnostics found f8e1(long/no fill) error code, found spin speed turned off, turned on , ran quick wash cycle, unit filled and began washing, unit drained, unit spins, unit completed wash cycle, called whirlpool techline spoke to Robert, unable to duplicate the problem , advised customer to make sure spin speed is not set to off, file number 7731464065"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/10/2021

"Found error f0e5 off balance load and f0e3 overload also water line were reverse but corrected issue advise customer how to use unit,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXLW04

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 08/10/2021

"Cc unit leaking in freezer section and frost buildup Found evap drain clogged. Cleared ice buildup, steamed down through drain tube. Able to blow out gunk out of tube, poured water into drain to ensure good flow through. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204ESS3

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/10/2021

"Found a f9e1 diverter shorted and leaking gave estimate customer will not fix ; ordrng 1 W10537869 (Diverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42MBX01

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 08/10/2021

"Cc unit leaking underneath. Customer stated he needs to have a catch tray under the unit to catch water leaking from somewhere. Pulled drain tray out, filled with water. Found pinhole crack in tray. Able to repair using epoxy. Customer also stated the door gasket needs replaced. Confirmed ff door gasket is torn on bottom. Ordering door gasket. ; ordrng 1 2188320A (FF gasket)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2032TS1

Near Cleveland, Ohio 44128

Jason N

Job Details: 08/10/2021

Installed evaporator motor. Cleared ice from air passages. Good airflow to ff section. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV03

Near Elyria, Ohio 44035

David R

Job Details: 08/10/2021

"Not cooling. Unit unplugged, plugged in for 30 mins. Compressor is working and all fans working. Looked at evap, no frost pattern. Replacing dye filter first and going further if need be. Ordering dye drier *** reschedule for 3 count to check over everything and*** requesting double labor ; ordrng 2 WPW10143759 (Drier)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, Ohio 44119

Joe O

Job Details: 08/10/2021

"Cc: not washing, not heatingF4e3(wash motor not running) f6e4(float switch open). Found unit is not level, unit leaning forward. Found cold water at start of cycle. Ran through diagnostics test cycle. Checked sump and control for loose connections. Advised customer to level unit. Ran normal cycle, sump not running. Checked power. Sump is receiving proper power. Needs sump assembly; ordrng 1 W11025157 (pump&motor)"

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/10/2021

"Found four mask stuck in filter pump clean and clear out,also clear error codes.opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Warrensville Heights, Ohio 44122

Jason N

Job Details: 08/10/2021

"Cc unit not cycling, making noisesPlugged in unit. Found unit trying to unlock/lock lid. Ran diaganotics, found codes f5e1 for lid switch fault and f5e3 unlock fault. Replaced lid lock assembly using truck stock. Cleared codes and ran auto test. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Hiram, Ohio 44234

Brian M

Job Details: 08/10/2021

Installed evap fans OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Warrensville Heights, Ohio 44128

Jason N

Job Details: 08/10/2021

"Cc unit not cycling Ran diagnostics, found code f7e6 for motor fault. Checked unit unit, found shift actuator arm slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MGD6630HC

Near Garfield Heights, Ohio 44125

Jason N

Job Details: 08/10/2021

"Cc unit check vent light and not drying clothes enoughDid not find check vent light illuminated, customer was confused though cycle signal was for check vent light. Checked airflow at vent outlet. Good airflow. Found normal cycle and timed dry cycle, with low heat and no heat(air dry). Advised customer how to set drying options for unit. Unit is working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS

Near Eastlake, Ohio 44095

Dan

Job Details: 08/10/2021

"Customer complaint that unit is leaking, found evidence of water leaking passed door seal, installed new door gasket, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG371LVS1

Near Mantua, Ohio 44255

Brian M

Job Details: 08/10/2021

"Cc unit not baking properly and completely shuts off Ran test bake to 350 let unit cycle several times unit did not shut off Advised to watch And if issue continues to replace control and temp sensor ; ordrng 1 WPW10424330 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Aurora, Ohio 44202

Brian M

Job Details: 08/10/2021

Cc unit not cooling Found no frost pattern and compressor extremely hot Needs evap and compressor Unit is under 5 year warranty complete coverage for sealed system ; ordrng 1 WP2188822 (evaporator) and 1 W10779331 (compressor) and 1 WPW10143759 (dryer)

We serviced a

KITCHENAID KITCHEN

Model KDTE254EWH2

Near Chardon, Ohio 44024

Jeff M

Job Details: 08/10/2021

installed the new part op tested good. Adjustersand rails

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/10/2021

Installed the new part op tested good. Sump

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ08

Near Rootstown, Ohio 44272

Brian M

Job Details: 08/10/2021

Installed UI and control OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADE2

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/10/2021

"Replaced sleeves, left spring and retainer clip. Tested. Good, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Parma, Ohio 44130

David R

Job Details: 08/10/2021

"Cc unit not cooling in FF. Fan is working good and damper. Found ice building up on evap cover, went onto diagnostics and control sending 120 to defrost circuit. Will need harness, ordering. Will need to steam and defrost all ice**2 count job; ordrng 1 WPW10290745 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HBS00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/10/2021

"Replace door glass,opt test ok"

We serviced a

WHIRLPOOL FREEZER

Model WRQA59CNKZ

Near Independence, Ohio 44131

David R

Job Details: 08/10/2021

"Customer had POP. Cc unit bottom left door gasket os closing all the way. Took heat gun and conformed gasket. Looks closer to cabinet. Good. Op test ok.Let customer know if anything pops up where its still not sealing, will order gasket out for her, gray. W11456679"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 08/10/2021

Customer complaints of a patch of suds being on floor but it doesnt happen all the time advise to use finish detergent and make sure they dont use too much detergent and to monitor unit for right now cannot find any issue it is not leaking or either have any errors

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Parma, Ohio 44134

David R

Job Details: 08/10/2021

Cc unit will not stop tumbling on normal cycle at end of cycle. Found customer had 16 hr fresh hold option on. Went into owners manual to explain and let know to turn option off next time using cycle. Unit is good. Op test ok.

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 08/10/2021

"Found rollers bearing broken gave estimate for dryer kit replace,opt test ok ; used 1 4392065 (Pulley kit) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, Ohio 44120

Joe O

Job Details: 08/10/2021

Cc: intermittently not making iceFound no stored error codes. No ice in ice bin. Ran ice maker harvest. Found no cubes in ice maker. Ran ice maker fill. Unit filling and harvesting in manual cycle. Needs main control; ordrng 1 W11224256 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Beachwood, Ohio 44122

Joe O

Job Details: 08/10/2021

Cc: leaking inside ff sectionFound water filter housing line leaking in ff section. Needs water filter housing lines; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 08/10/2021

"Cc: not heatingRan test cycle found no heat, found whirling noise from blower housing. Pulled blower op test ok housing found blower wheel free spinning in housing. Found element open. Needs blower wheel, element, and motorElement will need cut off motor shaft. Ordering motor due to shaft potentially being damaged during blower wheel removal.Motor shows under 10 year parts only warranty; ordrng 1 WPW10508324 (motor-drve) and 1 WP3387747 (element) and 1 WPW10349492 (wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Cleveland, Ohio 44135

Gabriel P

Job Details: 08/10/2021

"Replace latch and control,opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Cleveland, Ohio 44109

Jason N

Job Details: 08/10/2021

"Cc unit causes breaker to trip after running for several minutesCustomer stated unit is brand new, his old dryer had no issues with breaker tripping. Ran dryer op test, clamped L1 and L2 for amp draw. L1 at 21.4A when element is on, L2 is 24.7A when element is on. Both readings within normal parameters for unit. Found unit is running through a redundant circuit, 30A fuse box to a breaker in breaker panel which is 20A. Advised customer breaker is undersized for unit and will need replaced with 30A breaker. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Brooklyn, Ohio 44144

Gabriel P

Job Details: 08/10/2021

"Found fresh food section evaporator frozen there was a service pointer about the problem ordering parts needed,explain customer ; ordrng 2 W11456069 (Clamps)s and 1 W11457241 (Drip pan) and 1 W11033168 (Harness) and 1 W11089931 (Ui), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Avon, Ohio 44011

Gabriel P

Job Details: 08/10/2021

"Replace shifter,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 08/10/2021

"Replace shifter,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 08/10/2021

Installed slides. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Independence, Ohio 44131

David R

Job Details: 08/10/2021

"Cc unit not cooling, checked and found a pin hole leak in FF evap. Parts still covered under ex warranty. Ordering evap and filter dryer.**3 job count; ordrng 1 W10917531 (Evap) and 2 WPW10143759 (Drier)s"

We serviced a

WHIRLPOOL DRYER

Model SDE3606AYW

Near Cleveland, Ohio 44119

Dan

Job Details: 08/10/2021

"Installed new rollers and pulley, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, Ohio 44121

Joe O

Job Details: 08/10/2021

"Cc: clicking noise, not washing, leaving residue on clothesFound error codes f0e5(off balance) f7e5(motor fault). Ran auto test. Found unit is not shifting. Needs actuator; ordrng 1 W10913953 (actuator)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ4

Near Grafton, Ohio 44044

David R

Job Details: 08/10/2021

"Cc unit was making wires scrapping or rattling noise, hasnt done it in the past couple runs. Tested out. Took front panel and control off to look inside. All components check good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, Ohio 44103

Jason N

Job Details: 08/10/2021

"Cc unit not running, will not start cooling. Customer stated unit is not turning on. Plugged in unit, found unit cooling is turned off. Turned cooling on, unit fans and compressor running. Unit is starting to cool. Unit is working as designed. Advised customer to allow 24 hrs before stocking unit."

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055DRM00

Near South Euclid, Ohio 44121

Jason N

Job Details: 08/10/2021

"Cc unit still leaking, ice maker not working.Found excessive condensation in freezer section causing leakage from bottom of door. Bottom trim plate is interfering with bottom of door. Door may not be closing up completely all the time. Cleaned frost and condensation from freezer. Ran manual ice maker harvest, ice maker indexed properly and filled mold with water. Raised freezer door up to clear bottom trim plate."

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS208SBL00

Near Chesterland, Ohio 44026

Joe O

Job Details: 08/10/2021

Installed element. Ran test bake both ovens. Customer wanted to ensure oven is calibrated correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Mentor, Ohio 44060

Dan

Job Details: 08/10/2021

"Customer complaint that unit is not dispensing ice, found ice jammed in chute , cleared, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairport Harbor, Ohio 44077

Dan

Job Details: 08/10/2021

"Customer complaint that unit is noisy and is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, unit needs new shifter; ordrng 1 W10913953 (Shifter)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS267ZDB4

Near Madison, Ohio 44057

Dan

Job Details: 08/10/2021

"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Perry, Ohio 44081

Jeff M

Job Details: 08/10/2021

The unit is still not dispensing softener. I called GE Tech Line he explained to me that this machine does not have a water softener valve. How it works is the bleach water valve in the main cold water valve are opened at the same time and forced into the dispenser at an angle allowing it to flow the water on a new path into the softener dispenser. Needs a new set of water valves the main control board was not needed; ordrng 1 WH23X29553 (Water valve)

We serviced a

WHIRLPOOL STACK W/D

Model WFW70HEBW2

Near Geneva, Ohio 44041

Jeff M

Job Details: 08/10/2021

I put the unit in diagnostics mode it had a water level sensor code. I cleared the code took it on diagnostics ran test cycle I was not able to duplicate the issue it did blow through the sensor hose most likely debris inside the hose

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8CHMXKQ4

Near Madison, Ohio 44057

Dan

Job Details: 08/10/2021

"Customer complaint that unit is leaking found evaporator drain tube clogged, cleared , op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ3

Near Willoughby Hills, Ohio 44092

Joe O

Job Details: 08/09/2021

"Cc: not workingFound unit is receiving proper power. Found unit pulling 7.5 amps. Magnetron humming. Needs mag and diodeCustomer does not want to repair at this time ; ordrng 1 W11256462 (diode) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MDG2600BWW

Near Wickliffe, Ohio 44092

Joe O

Job Details: 08/09/2021

"Cc: squeakingFound very minor squeaking. Found cabinet squeaking. Adjusted foot. Still squeaking. Advised customer everything is tight, and no way to stop the cabinet from minor movements. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Newbury Township, Ohio 44065

Brian M

Job Details: 08/09/2021

Installed UI control and latchRan auto test and calibration OP Test Ok

We serviced a

JENN-AIR RANGE

Model JJW8530DDB

Near Middlefield, Ohio 44062

Brian M

Job Details: 08/09/2021

"Did not install control Upon further inspection found fan reading and causing code Needs blower fan ; ordrng 1 WP74008383 (fan- tange), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Grafton, Ohio 44044

David R

Job Details: 08/09/2021

"Customer had unit unplug, doors open so temp both sections around 70*. Looked around lines. Could not see any signs of leaking. While unplugged pressure on low side shows 20 psi. Running low side in 20 inch vacuum. Called techline.Told findings. Wants me to put nitrogen. Check heat exchanger and heat loop. Put 125 psi of nitrogen in, could hear hissing from back. Checked all lines with water and soap. No leaks from line. Internal leak non repairable. ; saved tckt"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519FT0

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/09/2021

"Cc unit not heating and making loud humming noise while running. Tested with a cup of water to verify, not heating and real loud noise. Noise coming from transformer. Sending out volts on end of mag but no 120 back. Ordering mag, cap, diode and transformer. ; ordrng 1 W10836753 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 WPW10693025 (Mag)"

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Strongsville, Ohio 44149

David R

Job Details: 08/09/2021

"Cc unit giving F28 error. Miscommunication MCU and CCU. Called and spoke to techline. Try resetting and if unit not spinning then replaced MCU. Gave estimate for repair. Customer is calling whirlpool but paid SVC. If parts are covered also order motor W11191299.; ordrng 1 WPW10384849 (Mcu), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Strongsville, Ohio 44149

David R

Job Details: 08/09/2021

"Cc unit is good, just want to get looked at and serviced. No error codes. Ran tested diagnostics, good. Ran a calibration on unit. Looked underneath and checked gearcase and belt and pulley. All look good. No sign of gearcase leaking. Went through a normal cycle and drain and spin. Sounds good, no scrapping or squeaky noise. All components working. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kingsville, Ohio 44048

Jeff M

Job Details: 08/09/2021

Installed the new part op tested good. Strike

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18L4JWP

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/09/2021

The unit has frost building up on the lines by the compressor indicating an overcharge. The unit is 7 yrs old. EST only

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/09/2021

I relevel the machine. I inspected the fill level on the delicate its designed to fill up 3/4 the way for being a delicate cycle it needs the extra water to be gentle. The customer was hearing the sound of the drain pump hit the back of the washer the unit is balanced

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 08/09/2021

Took pic of pop found shifter out of pulley replace from the original one cause theres been lot of problems with the new design shifter ; ordrng 1 W10913953 (Shifter)

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FXSS3

Near Avon, Ohio 44011

Gabriel P

Job Details: 08/09/2021

"Replace control,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, Ohio 44055

Gabriel P

Job Details: 08/09/2021

"Replace shifter ,opt test ok"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Garrettsville, Ohio 44231

Brian M

Job Details: 08/09/2021

Cc unit not startingFound thermal fuse open Replaced using truck stock ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Kent, Ohio 44240

Brian M

Job Details: 08/09/2021

Cc unit not very cold Found rear evap wall frosted over Ran test on heater and thermistor All checked good Advised to defrost unit

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS2

Near Cleveland, Ohio 44106

Jason N

Job Details: 08/09/2021

"Cc unit door gaskets need replaced , condenser coil cleaning and water filter install.Replaced ff door gaskets using customer supplied part, ensured good seal to cabinet. Installed water filter, ran gallon of water to purge. Cleaned condenser coils under unit. Op test good."

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