Service History 846 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Brooklyn, Ohio 44144

Dan

Job Details: 06/07/2021

"Customer complaint that water just trickles out of dispenser, and hollow ice, found water trickling from supply line, customer has self piercing saddle valve, advised customer to change valve out with a ball valve, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Madison, Ohio 44057

Jeff M

Job Details: 06/07/2021

The clips were not being installed correctly I reinstall the clips the correct way unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near Euclid, Ohio 44132

Joe O

Job Details: 06/07/2021

Installed cover. Found condenser sitting on bracket causing vibration. Adjusted bracket. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ravenna, Ohio 44266

Brian M

Job Details: 06/07/2021

Cc unit not heating and knob not moving Reset breaker tested voltage Getting proper power Ran test cycle OP Test Ok If customer still has issue please pre Id WPW10185982; ordrng 1 WPW10185982 (timer)

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS308SSS04

Near Chagrin Falls, Ohio 44023

Dan

Job Details: 06/07/2021

"Installed new magnetron , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Diamond, Ohio 44412

Brian M

Job Details: 06/07/2021

Replaced led in Freezer OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model 665.12789K310

Near Streetsboro, Ohio 44241

Brian M

Job Details: 06/07/2021

"Cc unit leaking Found leak coming out of actuator area This model does not have a complete assembly to replace as a whole Needs housing sump, actuator and and clamps ; ordrng 1 WPW10455268 (sump and seal assem) and 1 W10537869 (diverter mtr) and 1 W10445975 (hose) and 1 WPW10538166 (grommet), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS1

Near Painesville, Ohio 44077

Brian M

Job Details: 06/07/2021

Cc of no power Found UI to be dead Removed power for 20 sec plugged back in Ran test cycle OP Test Ok Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Madison, Ohio 44057

Jeff M

Job Details: 06/07/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44111

Corina H

Job Details: 06/07/2021

"CC that there is a noise when it spins. Found a penny stuck in between the agitator and basket. Ran diag F7E6 MOTOR FAULT,f7e5 shifter fault. Replaced the shifter. Optest ok."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, Ohio 44102

Corina H

Job Details: 06/07/2021

Replaced the control. Optest ng. Will need the interface. ; ordrng 1 WPW10491734 (Coin interface)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, Ohio 44108

Jason N

Job Details: 06/07/2021

"Cc unit didnt start cycle after cleaning washer cycleCustomer stated she tried to run a cycle after a clean cycle and the unit did not start. Started wash cycle, cycle started normally. Ran diagnostics, no codes stored. Ran auto cycle, all functions passed. Could not duplicate any issue with unit. Could not call tech line to document, tech line closed at this time."

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Cleveland, Ohio 44102

Corina H

Job Details: 06/07/2021

"CC that the unit is not drying and the clothes are wet, timer does not move. Checked vent, covered by a deck. Removed the vent blocked with lint. Took pictures. Will need a timer. Advised cust to clean out the vent. ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 06/07/2021

CC that the wheels are broken on the bottom rack. Confirmed. Will need new wheels. ; ordrng 2 W10195416V (Wheels)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Broadview Heights, Ohio 44147

David R

Job Details: 06/07/2021

"Drain pump replaced. Tested. Water not entering unit. Water valve shows out of range and not getting 120 from control. Ordering control, water valve and float switch. ; ordrng 1 W11462458 (Main control) and 1 W11545764 (Float switch), used 1 W11434044 (Valve int) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, Ohio 44136

David R

Job Details: 06/07/2021

Cc unit not heating. Went through diagnostics. No error codes. At end of test cycle poured water onto heating elements showed customer element is working. Went over different options with the heated dry and extended dry along side with using finish jet dry as well to help aide with getting the dishes as dry as the unit can produce. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, Ohio 44149

David R

Job Details: 06/07/2021

"Replaced the slider, found broken and replaced clutch. Tested. Ran diagnostics, agitating and spinning. Good. All components working. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, Ohio 44108

Jason N

Job Details: 06/07/2021

"Cc unit knobs broke, burners dont work Found RF and RR knobs broken and burner valves seized up. Ordering manifold and knobs. ; ordrng 1 W10538763 (Manifold) and 2 WPW10339443 (Knob)s"

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Cleveland, Ohio 44110

Jason N

Job Details: 06/07/2021

"Cc units doesnt heat for very longCustomer stated unit will only heat for a few minutes then stops, she will have to rerun cycle. Ran dryer op test, good heat, checked airflow at vent outlet. Found vent flap stuck down. Had to remove to unblock vent outlet."

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB

Near Willoughby, Ohio 44094

Jason N

Job Details: 06/07/2021

"Cc unit start button not working. Found start button will not make momentary contact, button is displaced in holder. Replaced button back into holder, ran op test. Unit started and stopped properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB

Near Highland Heights, Ohio 44143

Joe O

Job Details: 06/07/2021

Cc: door handles not levelAdjusted door. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW0

Near Chagrin Falls, Ohio 44023

Dan

Job Details: 06/07/2021

"Customer complaint that unit is not draining, ran diagnostics found f9e1(long drain) error code, ran test cycle drain pump runs water drained, unit needs new control, customer does not want repair; ordrng 1 W11029840 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Willoughby, Ohio 44094

Jason N

Job Details: 06/07/2021

"Cc unit not spinning outRan diagnostics, found code f0e5 for off balance load. Ran auto test, some noise in agitate and spin did not complete. Found pulley rubbing on belt guard, drive shaft has vertical movement. Unit needs gearcase. Customer not repairing at this time.; ordrng 1 W11454734 (Gearcase)"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Fairport Harbor, Ohio 44077

Dan

Job Details: 06/04/2021

"Customer complaint that unit is not operating, unit unplugged, customer plugged in unit paused in rinse cycle, pressed start unit resumed cycle, ran diagnostics no error codes found, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Perry, Ohio 44081

Joe O

Job Details: 06/04/2021

"Cc: f9e1 error, not spinningMS tag is not completely readable. Spoke with BJ, Found model number for unit. Found error codes f9e1(long drain), f3e1(water level system error), f8e3(overflow condition). Ran quick diagnostics cycle. Drain pump has good pressure. Pressure sensor is functioning. Needs controlCustomer does not want to repair at this time; ordrng 1 W11201274 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf993fifm00

Near Painesville, Ohio 44077

Joe O

Job Details: 06/04/2021

"Installed control, and evap cover. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW9620HC0

Near Mentor, Ohio 44060

Joe O

Job Details: 06/04/2021

"Cc: stuck in wash cycle, long cyclesFound no stored error codes. Found service pointer for this issue. Found hot and cold reversed. Customers supply valve is broken. Needs water lines swapped."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW1

Near Willoughby Hills, Ohio 44094

Dan

Job Details: 06/04/2021

"Customer complaint that unit is not cooling, freezer section temperature at -22 degrees, fresh food section temperature at 55 degrees, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor, customer will install themselves ; ordrng 1 242077705 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL304ESS01

Near Avon, Ohio 44011

Marie V

Job Details: 06/04/2021

"Cc that the door is warped . Took pics, unit will need new door. Adv cust that the door takes 6-8 weeks to arrive and when it does to inspect is see something thats not right to give us a call; ordrng 1 W11522053 (Door right hand (stainless ))"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lorain, Ohio 44052

Gabriel P

Job Details: 06/04/2021

Found out f3e2 error pressure sensor blow threw pressure hose is clear call senior tech bj he help diagnose unit much deeper and will need control and the encoder ordering ; ordrng 1 W11481108 (Control) and 1 W11481116 (Control) and 1 W11406492 (Fascia)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/04/2021

Found a leak in the evaporator also is not coated compressor is loud fine a service pointer with a full repair; ordrng 1 W10687098 (Evap) and 1 W10143759 (Uv) and 1 WPW10537710 (Drip pan) and 1 W10276644 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Grafton, Ohio 44044

David R

Job Details: 06/04/2021

"Cc unit gasket is not closing. Found door off alignment, correctly. Door sitting closer to cabinet now, also used hot gun to conform gasket around door. Closer and tighter on cabinet. Leave door closed for about half an hour to conform correctly. Unit is good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EBS02

Near Newbury Township, Ohio 44065

Brian M

Job Details: 06/04/2021

Replaced leds on right side

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 06/04/2021

"CC that the unit stopped heating. Confirmed. Found the thermal cutoff open. Jumped the fuse, started to heat. Found the flame going over the burner funnel. Re adjusted the funnel. Flame is now good. Will need the thermal fuse. ; ordrng 1 WP8573713 (Thermal fuse)"

We serviced a

WHIRLPOOL BUILT IN OVEN

Model RBD275PRB00

Near Euclid, Ohio 44117

Jason N

Job Details: 06/04/2021

"Cc unit oven control not working Customer stated all functions work, but display is not working. Confirmed display not illuminated. Checked connectors, all checked good. Unit needs control board, Control board (8303883) is NLA. ; ordrng 1 8303883 (Control board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 06/04/2021

Cc unit leaking all over dent in door and auger not working Called whirlpool Did a video call Ohmed thermistor it at 13 k ohms Whirlpool suggested to replaceGf2 rear board; ordrng 1 W11449015 (Door) and 1 W11330486 (Ui) and 1 W11228132 (shaft) and 1 W11450890 (Board)

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/04/2021

"Found pulley broken off ordering part do not have in truck stock ; ordrng 1 DC93-00634A (Idler), used 1 DC93-00634A (Dont have any), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Painesville, Ohio 44077

Joe O

Job Details: 06/04/2021

"Cc: thumping noiseRan test cycle. Found belt slipping on edge of motor pulley, causing belt to jump. Needs belt, idler pulley, and pulley cap. Cap shows out of stock. Office to reschedule; ordrng 1 WE12M29 (belt drive) and 1 WE12X20395 (idler pulley) and 1 WE2M96 (nut cap)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Strongsville, Ohio 44136

David R

Job Details: 06/04/2021

"Replaced shifter. Ran diagnostics, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ

Near Solon, Ohio 44139

David R

Job Details: 06/04/2021

Replaced FF door. Good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8500BR0

Near Cleveland, Ohio 44112

Jason N

Job Details: 06/04/2021

"Cc unit not washing/draining properlyRan diagnostics, found code f70 for overload. Ran auto test, basket not uncoupling from hub. Pulled basket, cleaned up hub and drive shaft. Reinstalled basket, reran auto test. ; ordrng 1 W10820039 (Hub) and 1 W10440786 (Suspension springs)"

We serviced a

SAMSUNG DRYER

Model DV363EWBEUF/A1

Near Mentor, Ohio 44060

Joe O

Job Details: 06/04/2021

Installed thermal cut off. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Solon, Ohio 44139

Brian M

Job Details: 06/04/2021

Cc unit not functioning properly Found solid cycle switch not selected all the way on or off Hit switch OP Test Ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7HS01

Near Mayfield, Ohio 44143

Dan

Job Details: 06/04/2021

"Installed new cooling fan, op test good"

We serviced a

JENN-AIR RANGE

Model JES9800CAB00

Near Westlake, Ohio 44145

Marie V

Job Details: 06/04/2021

"Replaced control board and oven sensor. Turned unit back on and preheated to 350*. Took temps. Op test ok tried to set the date it will not save the sate, just the time. Called whirlpool tech line spoke with Ritch told me that is possible that that has been taken out of the control or to replace control again and if it does not work then is not available anymore. No core for return ; ordrng 1 Wp8507p234-60 (Control) and 1 Wp8507p234-60 (Control)"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Cleveland, Ohio 44108

Jason N

Job Details: 06/04/2021

"Cc unit not powering onRan diagnostics, found code f5e1 for lid switch fault. Ran auto test and calibration. All functions passed. Started normal cycle. All functions working properly, could not duplicate a power up issue."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Westlake, Ohio 44145

Marie V

Job Details: 06/04/2021

"Took POP. Cc that they where washing sheets and when they came to check unit was showing to call for service and that it was still wet and then it was making a scraping noise. Ran diag found error code of f0e9 OB PAUSE F0e5 off balance load. Deleted error codes and ran an auto test. Confirmed noise it comes from the belt. Also from agitator as well. Found some change in between the agitator removed and replaced belt from T/S. Ran auto test again, op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS950ESS02

Near Broadview Heights, Ohio 44147

David R

Job Details: 06/04/2021

Replaced burner heads. All except FR one. Tested. Good. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, Ohio 44135

Corina H

Job Details: 06/04/2021

Replaced the ice maker. Cycled. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Cleveland, Ohio 44111

Corina H

Job Details: 06/04/2021

Replaced the door. Optest ok. Name plate was not received. Cust can install. ; ordrng 1 Wpw10481433 (Nameplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near South Euclid, Ohio 44121

Jason N

Job Details: 06/04/2021

"Cc unit door has sharp edgesReplaced ff door using customer supplied pre Id part. Ensured no sharp edges on new door, as well as good gasket seal. Op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 06/04/2021

"Cc that the unit has a hole in the basket and impeller. Confirmed. Replaced basket, screw, , cap and impeller, ran calibration and auto test heard something on the drain pump , removed drain pump and found plastic Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Broadview Heights, Ohio 44147

David R

Job Details: 06/04/2021

"Cc drain pump making noise, have gotten FL error code low flow. Went into diagnostics, no error codes. All valves are working correctly, seems like a steady flow. Found drain pump vibrating, causing noise. There was padding around pump, moved different spot to dampen pump, good. Running different cycles. No error codes popping up. Straightened drain hose. Good. Op test ok.** if gets code again. Would order water valves W11316255, W11316256 and water level sensor"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/04/2021

Cc unit leaving water on silverware Unit functioning properly Advised on soap usage and jet dry and heated dry option

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Solon, Ohio 44139

Brian M

Job Details: 06/04/2021

Cc unit not functioning properly Found solid cycle switch not selected all the way on or off Hit switch OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Westlake, Ohio 44145

Dan

Job Details: 06/04/2021

"Customer complaint that unit stops in rinse cycle and just continues to drain and fill but never spins the load out, confirmed, unit was stuck at 30 minutes in rinse cycle and would not advance, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11419171 (Cntrl)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, Ohio 44111

Corina H

Job Details: 06/04/2021

CC that the unit is not heating. Checked the terminal block l1 to n 120 volts l2 to n 120 volts. L1 to l2 0 volts. Checked the outlet has 240 volts. When running the dryer the outlet was making popping noises. Advised cust to to replace the outlet. Unit started to heat. Optest ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, Ohio 44126

Corina H

Job Details: 06/04/2021

Checked pressure 0 low side high 30 psi. No gas in the system. Used nitrogen with soap no bubbles found. Called t/l unit is non repairable.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Rocky River, Ohio 44116

Corina H

Job Details: 06/04/2021

"Cust showed pop, sent pic. CC that the unit not cooling in the ff section. Found frost on the back wall of the freezer. Found gaps in the liner took pictures. Called t/l unit is non repairable."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/04/2021

"When plug in unit ice maker was off jump start ice maker and it cycle to home position,working as design"

We serviced a

KITCHENAID RANGE HOOD

Model KVUB600DSS4

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 06/04/2021

Found bad connection and burn control ordering took pic of pop ; ordrng 2 W11109591 (Led light)s and 1 W11282990 (Control)

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ03

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 06/04/2021

"Cc unit not dispensing water, no ice production now.Tested water dispense, very little water coming out. Checked pressure in to unit. Low pressure from water saddle valve. Advised customer to contact plumber to have saddle valve replaced."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Willoughby, Ohio 44094

Joe O

Job Details: 06/04/2021

Customer never received a spray arm. Part number for spray arm was the model number. Re ordering spray arm; ordrng 1 WPW10319027 (spray arm)

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC0

Near Euclid, Ohio 44132

Joe O

Job Details: 06/04/2021

"Installed control, ui, and moisture sensor harness. Ran test cycle. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/04/2021

Installed gasket and mullion heater bInstalled valve OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Aurora, Ohio 44202

Brian M

Job Details: 06/04/2021

Cc of noise Found idler pulley not spinning Replaced using dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM02

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/04/2021

The unit was making a noise I turn the icemaker off its not hooked up to water. Customer left the door open and there was zero frost inside the freezer upon my arrival

We serviced a

WHIRLPOOL REFRIGERATOR

Model EB9SHKXVQ05

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/04/2021

"Found ice maker not cycling replace from t/s ,opt test ok ; used 1 W10884390 (ICE MAKER ASSY), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1831QS6

Near Madison, Ohio 44057

Jeff M

Job Details: 06/04/2021

The lower crisper tray rack was not sitting in its proper spot causing the door to be pushed open and not close properly

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Madison, Ohio 44057

Jeff M

Job Details: 06/04/2021

Installed the new part op tested good. Latch ASSY

We serviced a

GE DISHWASHER

Model DDT57SGF2BB

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/04/2021

Installed the new part op tested good. Float switch

We serviced a

GE DRYER

Model GTDP490ED0WS

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/04/2021

Push the start switch failed estimate only; ordrng 1 WE4M416 (Start switch) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ03

Near Garfield Heights, Ohio 44128

Dan

Job Details: 06/04/2021

"Customer has not received part yet, they need to be rescheduled when part has been delivered ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, Ohio 44102

Jason N

Job Details: 06/04/2021

"Installed door closer, ice door gasket and mullion. Door is closing much tighter with new closer. Door is sealing properly. Advised customer to monitor ice for excessive melting."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW0

Near Lakewood, Ohio 44107

Corina H

Job Details: 06/04/2021

Replaced the glass. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/04/2021

This is a secondhand store for appliances I looked at for machines I charge the credit card to this one so I honestly dont know what four machines I looked at because all of them the bearings were shot and all the washers theres only two of them that I actually spent time looking at those are the two previous PVRs but everything was paid for on this one and everything is an estimate only

We serviced a

KITCHENAID RANGE

Model KGRS505XSS05

Near Cleveland, Ohio 44144

Jason N

Job Details: 06/04/2021

"Cc unit knobs not working anymore, and a gas leak Confirmed 4 burner valves are seized up. Unit needs manifold. Found gas leak on manifold connection. Able to tighten fitting and stop leak. Customer also stated ovens dont always work properly. Ran bake tests on both upper and lower. Both igniters drawing approx. 2.6-2.7a , will also need oven igniters. ; ordrng 1 WPW10204705 (Manifold) and 2 12400035s"

We serviced a

KENMORE RANGE

Model 790.73433312

Near Garfield Heights, Ohio 44125

Dan

Job Details: 06/04/2021

"Installed new igniter and seal, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW0

Near Aurora, Ohio 44202

Brian M

Job Details: 06/04/2021

Cc unit not going through full cycle Found UI not responding to all selections during auto testing Ran manual pump found pump to hum then when I squeezed drain hose pump kicked on Some thing pushed through Ran several manual fills and drains Still not draining properly needs pump may need UI but UI is NLa if it is customer wants to try just the pump for now ; ordrng 1 WPW10409079 (pump-water) and 1 W10404674 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Mantua, Ohio 44255

Brian M

Job Details: 06/04/2021

Cc unit not running lights all off then a day later lights came back on and freezer seems to be cooling Found freezer to be cool Ran test 3 found no power going to fans Checked HV board Needs board ; ordrng 1 W11224256 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Chardon, Ohio 44024

Joe O

Job Details: 06/04/2021

Cc: not going through full cycle on certain cyclesFound error codes f8e1(long fill no fill). Found cold water valve turned off. Turned on cold water valve. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW2

Near Broadview Heights, Ohio 44147

David R

Job Details: 06/04/2021

Cc making rattling noise. Sounds like its coming from motor. Checked and didnt find anything stuck. Going to order and replace motor seal. Check further from there. ; ordrng 1 W11310026 (Motor collar with seal) and 1 W10211950 (Seal)

We serviced a

FRIGIDAIRE WASHER

Model FFFW5000QW0

Near Strongsville, Ohio 44149

Marie V

Job Details: 06/04/2021

"Cc that she did a load of some towels and a heavy rug. Ran unit with nothing on it, it pass, put the rug back in and unit couldnt balance expla cust what happens and called BJ and ask him. He said same thins if it cant balance it wont spin properly. Cust will fix door ; ordrng 1 137280300 (Frame) and 1 134550800 (Hinge) and 1 137265500 (Panel door) and 1 137266700 (Ring), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 06/04/2021

"Replace all parts,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Strongsville, Ohio 44136

Marie V

Job Details: 06/04/2021

"Uni was bought as a resale and cust return it because it was broken, didnt say was was broken. Plugged unit into a outlet and it turned on right away, compressor, motor evapo and condenser fan are running. Found a dent on freezer door but cant find whats wrong with unit. Let u it run for about 15 min and took temps , check temp 77*. Check evaporator no frost pattern. Took back panel off and started touching all connections and found some oil on filter drier on cap tube side and very low but you can hear refrigerant still coming out of it when in running. Unplugged unit. Unit will need new filter drier. Is aluminum needs lock ring tech for repair.; ordrng 1 WPW10143759 (Drier)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 06/04/2021

Replace shocks and it was still banging try leveling legs and it stop banging but also found the pads on cabinet broken ordering ; ordrng 4 W10834527 (Impact patting)s and 4 WP8564458 (Impact adsorber)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, Ohio 44136

David R

Job Details: 06/04/2021

Replaced FZ light. All lights are now working. Tested ice dispenser multiple times. Working correctly but sometimes pad gets stuck and not dispensing. Ordering pad** ; ordrng 1 W10853387 (Pad)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 06/04/2021

"Cc you have to push the right hand side door to close it and that the ice maker is not working. Check door nothing on the way explain cust that you have to open right hand side first and close the left hand side first, cust said that the old door didnt do that, called whirlpool tech line. He said that those are not self closing door that it can close by it self sometimes but not all the time you have to close them manually. Check icemaker error codes had 0. Ran step 57 and then step 45 restarted"

We serviced a

WHIRLPOOL RANGE

Model WFG720H0AS0

Near Lakewood, Ohio 44107

Corina H

Job Details: 06/04/2021

CC that the unit does not heat properly. Found mouse droppings threw out the oven. Advised cust to put traps for the mice. Before we can fix.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Maple Heights, Ohio 44137

Jason N

Job Details: 06/04/2021

Installed oven door glass. Quoted customer for knobs. Declined offer for knobs. Op test good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Diamond, Ohio 44412

Brian M

Job Details: 06/04/2021

Cc unit not cycling Found drain hose laying on ground for draining Advised to get it elevated

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Burton, Ohio 44021

Brian M

Job Details: 06/04/2021

Installed control Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Westlake, Ohio 44145

Corina H

Job Details: 06/04/2021

"CC that the dryer is not heating. Confirmed. Checked the outlet good. Checked the vent, good. Checked the fuses, good. Checked the motor, found the connections to the motor were half plugged in. Reconnected the wires to motor. Optest ok."

We serviced a

MAYTAG WASHER

Model MHW6630HC

Near Parma, Ohio 44134

Dan

Job Details: 06/04/2021

"Customer complaint that unit is not starting, found control lock on, turned off, unit started, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, Ohio 44130

David R

Job Details: 06/04/2021

"Cc unit not advancing. Found drain hose going to floor. Per owners manual needs to be same height as unit. Corrected, put drain hose into drain pipe. Tested, good. Op test ok"

We serviced a

WHIRLPOOL COOKTOP GAS

Model SCS3014LS02

Near Painesville, Ohio 44077

Joe O

Job Details: 06/04/2021

"Cc: propane smellFound propane smell coming from front right burner valve. Needs burner valve.Customer does not want to repair at this time; ordrng 1 WP4456816 (valve-brnr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Parma Heights, Ohio 44130

Dan

Job Details: 06/04/2021

"Installed control, belt, and idler pulley, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Parma, Ohio 44134

Dan

Job Details: 06/04/2021

"Customer complaint of noise, found a piece of plastic flapping in condenser fan, adjusted, op test good"

We serviced a

KENMORE WASHER

Model 110.464725

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/04/2021

The drain was plugged I cleared the drain unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Elyria, Ohio 44035

David R

Job Details: 06/04/2021

"Cc ice build up by FZ top door. Heated up gasket to put closer and conform to cabinet, good. No gaps. Leave closes for half an hour. Good. Op test ok"

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