Service History 847 | Freds Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, Ohio 44144

Corina H

Job Details: 07/01/2021

CC that the unit does not run. Confirmed. Checked the water valve at the control 120 volts. Will need a new valve. ; ordrng 1 W11175771 (Water valve)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Newburgh Heights, Ohio 44105

Corina H

Job Details: 07/01/2021

"Cust showed pop, sent pic. CC that the unit does not finish cycles. Confirmed. Found the drain hose on the ground. Advised cust to raised the drain hose. Found the water lines reversed. Switched the hoses. Optest ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Oberlin, Ohio 44074

David R

Job Details: 07/01/2021

"Cc not drying, also noticed unit never stopped running. Tested voltage coming in. Found less than 1 vAC going to L1 to L2. L1 to N and L2 to N 120. But no 240vAc to L1 to L2. Flipped breaker and tested again. Getting 240 from L1 to L2. Heating now. No parts needed.*** would recommend a electrician come check out outlet and breaker as well."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Elyria, Ohio 44035

Marie V

Job Details: 07/01/2021

"Replace control and freezer thermistor, op test okNo core for return"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/01/2021

Replaced the gasket. Optest ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 07/01/2021

"Cc that the unit is saying that close the door when the door is close. Ran diag found error code of F0E9 ob pause F7E6 Motor Circuit Open F7E7 Motor unable to reach target RPM F0E2 Oversuds. Tried to run normal cycle , shows close door to start, ran diag and tried to turn any other components did not work. Replace lid lock, unit started working, ran calibration , pass tested lid lock, tested good, started a normal cycle, pass . Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/01/2021

Installed control and UI Ran test 12 no issues OP Test Ok

We serviced a

KITCHENAID KITCHEN

Model KDTE234GBL0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/01/2021

"Cc that he is worried about unit leaking because if previous accident on fridge , when you close the door it hits the right hand side and hes not sure if is sealing properly. Confirmed. Shims under unit came off on one side causing unit not to be leveled, adjusted unit and level it. Tested u it and ask cust to try it. Op test ok"

We serviced a

GE REFRIGERATOR

Model GFE26GGKBBB

Near Painesville, Ohio 44077

Dan

Job Details: 07/01/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at -6 degrees, fresh food section evaporator fan is very noises, unit needs new fresh food section fan and software update ; ordrng 1 WR98R882802 (Sum) and 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 07/01/2021

"Cc unit not starting Found unit not powering on. Checked power supply at control board, good at 123v. No response from main board, unit needs main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11305308 (Main control)"

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

The unit is cooling but almost like the machines in limp mode. The front user display is non-responsive unit is producing cold air it is circulating cold air but it is doing the bare minimum. The user display holds the logic for cooling needs new user display; ordrng 1 WR55X34170 (Ui) and 1 S

We serviced a

MAYTAG DISHWASHER

Model MDB6601AWS

Near Aurora, Ohio 44202

Brian M

Job Details: 07/01/2021

"Cc of loud noises Found sump grinding Needs motor ; ordrng 1 6-919922 (wash motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

Customer is having a drain issue with the machine. I ran a test cycle heating element is functioning wash motor is functioning. Theres no error codes stored. I took the door off I owned out the vent motor it should be between 600 and 1000 ohms I was getting anywhere from open to 7 million ohms. Unit needs a new vent motor. Also ordering the gaskets because there one time use crush gaskets Mosso ordering the basil just in case that basil on the machine doesnt come off easily and Gets damaged.; ordrng 1 W11416460 (Vent) and 1 W11184028 (Gasket) and 1 W11545290 (Bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

Things are freezing on the top shelf. Unfortunately this is where the cold air enters the machine. The diffuser is operating. The drip of the dispenser has been a day one issue customers on city water no filters no reverse osmosis. Ordering a water valve waterline and a check valve; ordrng 1 WPW10179146 (Water valve) and 1 WP2314271 (Check valve) and 1 W11163765 (Water line)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 07/01/2021

"Cc unit not washingRan diagnostics, found codes 4-3 for motor not running and 6-4 for float switch open. Wash motor did not turn on during diagnostics. Checked power from control to wash motor, good at 118v. Unit needs wash motor. Replaced using truck stock part. Ran wash test.; used 1 W11085683 (Wash motor/pump) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Chardon, Ohio 44024

Dan

Job Details: 07/01/2021

"Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/01/2021

Replace parts notice another issue with unit but is working as designed but is a loose terminal at the control and part needs to be replace ordering and rescheduling ; ordrng 1 W11419171 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Aurora, Ohio 44202

Joe O

Job Details: 07/01/2021

Cc: not washingRan test cycle. Found sump assembly receiving proper power. Needs sump assembly. Customer asking for 1st appointment. Advised customer we cannot promise time frames.; ordrng 1 WPW10671942 (sump and motor assy)

We serviced a

WHIRLPOOL RANGE

Model RBS245PRS04

Near University Heights, Ohio 44118

Jason N

Job Details: 07/01/2021

"Cc unit not heating after self clean Ran bake and broil tests, no power to either element. Found blower fan is not working, motor only humming. Thermostat blew during self clean due to blower fan failure. Unit needs thermostat and blower fan.; ordrng 1 WP9759243 (Thermostat) and 1 WPW10176670 (Blower fan)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

Along the top of the door is drooping I took a picture needs door no ETA; ordrng 1 W10746789 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

The unit has an F6e2 communications code. Need ui and main control est only; ordrng 1 W10838672 (Ui) and 1 W10812418 (Control) and 1 S

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW1

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/01/2021

"Cc unit control panel not responding. Customer stated panel will lights up, not selections can be made. Confirmed. Ran diagnostics, found code f2e1 for ui stuck button. Ran auto test, lid lock not working. Unit needs lid lock. Replaced using truck stock. Cleared codes. Reran auto test. All functions passed. Op test good. ; used 1 W10810403 (Lid lock) from stock"

We serviced a

GE DISHWASHER

Model GDT695SSJSS

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Drain pump

We serviced a

WHIRLPOOL DISHWASHER

Model wdt710pahb1

Near Warrensville Heights, Ohio 44122

Jason N

Job Details: 07/01/2021

"Cc unit door wont closeFound door strike bent slightly upwards, not mating into door latch. Bent strike back downwards. Closed door and started wash cycle. Op test good."

We serviced a

KITCHENAID RANGE

Model KSIB900ESS

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/01/2021

"Cc unit bottom drawer not sliding correctly, binding upFound unit is damaged on front lower frame. Whole lower frame is shifted over to the right, left side is crushed in, causing lower drawer bind. Snapped pics. Advised customer frame damage is not considered repairable. Customer is calling Snow brothers for a replacement as this was recently delivered. Advised customer if Snow brothers will not replace, we will have to come back out and call WP to get a non-repairable designation."

We serviced a

KITCHENAID RANGE

Model KMHS120ESS10

Near Aurora, Ohio 44202

Brian M

Job Details: 07/01/2021

Customer showed pop took pic Cc open door error Replaced interlock using truck stock OP Test Ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Main control and ui

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Strongsville, Ohio 44149

David R

Job Details: 07/01/2021

"Replaced the control box and thermistor. Give 24 hours for adjustments, refer to owners manual if needed. Op test ok"

We serviced a

KENMORE REFRIGERATOR

Model 10657282790

Near Parma, Ohio 44130

Corina H

Job Details: 07/01/2021

"When arriving the unit was in a defrost cycle. The heater did not turn on. Checked the heater, good. 0 volts at the bimetallic. Replaced the the timer, jumped the by metal out heater turned on. Replaced the timer from t/s. Optest ok. ; used 1 482493 (Timer) from stock"

We serviced a

GE RANGE

Model PB978SP6SS

Near Willoughby, Ohio 44094

Dan

Job Details: 07/01/2021

"Customer complaint that ovens and elements are not working, all elements are working, both ovens are working, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Strongsville, Ohio 44136

David R

Job Details: 07/01/2021

"Cc unit display and UI not working. Same as last time last year. Confirmed power 120 at terminal. Good. Preformed stuck key test. Confirmed, some lights are on under UI but no actions are working. Ordering UI and Control ***office to reschedule ; ordrng 1 W10803367 (Ui) and 1 W11368631 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Royalton, Ohio 44133

David R

Job Details: 07/01/2021

"Cc unit not spinning out clothes, has to go into drain/spin to get to spin. Today I came, found the washer stuck on wash. Cancelled out. Went into test diagnostics, error code was no fill/long fill. Valves are good, correct. Ran test diagnostics, all components are working, spin and agitating. Ran a factory calibration. Put load of washcloths in on quick wash to test out and see what happens. Almost 15 mins unit was just filling and cancelled cycle. Cancelled on wash. Took off pressure hose. Blew through, clear. Retesting on quick wash again. Testing, unit is moving faster through cycle about 15 mins to get out the wash cycle. Locking and rinsing. Couldve been a little debris in pressure hose. Unit is working correctly now. Op test ok"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW06

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 07/01/2021

Replace door apt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 07/01/2021

"Replace led freezer light,opt test ok"

We serviced a

KENMORE WASHER

Model 110.20902991

Near Solon, Ohio 44139

Joe O

Job Details: 07/01/2021

"Cc: not draining, not spinningFound lid switch broken. Needs lid switch; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS3

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 07/01/2021

"Cc: leakingFound unit leaking from left side near fill hose. Unable to remove unit, due to it being wedged in by the cabinets. Removing unit could damage cabinets and unit itself. Quoted for fill hose, water inlet housing, gasket and flapperAdvised customer to do the repair he would have to get unit removed due to being wedged in.; ordrng 1 W10316375 (inlet valve) and 1 W10878507 (inlet tubing) and 1 WP8531323 (gasket) and 1 W10316376 (flapper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 07/01/2021

Cc that she could not remove ice bin. Verified ice bin is working fine explained to her how to remove bin. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Cleveland, Ohio 44143

Joe O

Job Details: 07/01/2021

Installed auger motor. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0 NO

Near Brecksville, Ohio 44141

David R

Job Details: 07/01/2021

Replaced panel. Tested. Good.

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Euclid, Ohio 44119

Dan

Job Details: 07/01/2021

"Customer is not available until 1, customer will reach out to reschedule"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Door needs an emblem customer can install im fairly certain the emblem supposed to come with the door I tried searching for the emblems separate and theres nowhere to be found I know the KitchenAid emblem badge does have a part number we can locate an order that part customer can install I showed her gave her tips on how to properly put those on; saved tckt

We serviced a

AMANA REFRIGERATOR

Model ABB2222FEW3

Near Middlefield, Ohio 44062

Joe O

Job Details: 07/01/2021

"Cc: ice buildup in freezer sectionFound drain tube plugged. Needs p trap drain tube. Cleared drain, replaced drain tube. Op test okS38253(covers 100% part). ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/01/2021

"Cc that the unit is making a loud noise when agitating. Confirmed, cust has sound recorded when it was happening. Tilted unit and found screw for cam was loose and belt almost off rubbing whit cam cover. Replace cam and belt from T/S. Calibrated unit and ran auto test with cust present. Op test okAdvice cust to Only use 1 to 2 tablespoons of detergent and then 6 to 7 bath towels equals a full load.; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/01/2021

Customer complaints of right side door hitting notice the right side legs has falling into the hole where the wood floor is cut explain him we are not wood floor design that we could level unit back up but he is going to have fix that so it wont happen again he try giving me epoxy for floor Im not messing with not allow by policy but unit is level how it suppose to

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon, Ohio 44011

Marie V

Job Details: 07/01/2021

"Cc that the unit has rust, confirmed, rust is in the inner door. Will have to order part. Advice cust that we will contact once we have ETA; ordrng 1 W11393130 (Inner door panel)"

We serviced a

KITCHENAID RANGE

Model n/a

Near Westlake, Ohio 44145

Marie V

Job Details: 07/01/2021

"When arrived cust told me that he has the unit installed with silicone and that if we are going to remove that and it breaks for that he just do it himself, told cust that it needs to be removed before we can do the job and that I can diag and give him estimate. told cust that that will have to be removed before we can do the replacement he said he does not need me then.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, Ohio 44105

Jason N

Job Details: 07/01/2021

"Cc unit making noisesCustomer stated unit will make noises when in spin cycle. Ran diagnostics, no codes stored. Ran auto cycle, heard pulley rubbing on belt guard, evidence of wear on belt guard. Found tub suspension weak, tub dropping down too far. Unit needs suspension springs. Customer not repairing at this time. Estimate only.; ordrng 1 W11130362 (Suspension springs)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Eastlake, Ohio 44095

Dan

Job Details: 07/01/2021

"Customer complaint that door will not close, found strike broken off, unit needs new strike, part is out of stock so not scheduling return appointment ; ordrng 1 W11545309 (Strike)"

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/01/2021

"Cc unit caught fire Found control, board burnt and lid burnt Took pics"

We serviced a

MAYTAG RANGE

Model WFE540H0AS1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/01/2021

"Cc unit not baking Found element Open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Aurora, Ohio 44449

Brian M

Job Details: 07/01/2021

Cc unit not making ice Found bin cover not hitting switches From previous repairs this a ongoing issue and best solution is to place pads on top to hit switches

We serviced a

FRIGIDAIRE RANGE

Model LGEF3045KFK

Near Strongsville, Ohio 44136

Corina H

Job Details: 07/01/2021

"CC that the unit does not heat over 150*. Found the connection to l2 on the control burnt. Will need a new control and harness; ordrng 1 5304495520 (Control) and 1 316419821 (Overlay) and 1 316506217 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near North Olmsted, Ohio 44070

Corina H

Job Details: 07/01/2021

CC that there is a faint gas smell. Found the gas line connection has a small leak. Used the soap bubbles. Took a picture. Tightened up the gas connections Called whirlpool safety. optest ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFAA

Near Lakewood, Ohio 44107

Marie V

Job Details: 07/01/2021

"Replaced ice maker kit , and filled with water. Advice cust to allow unit to get back to temp since the temp raised while working on it. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Solon, Ohio 44139

Brian M

Job Details: 07/01/2021

Lid was damaged the magnet in the lid switch area was loose and bouncing around Unit could not read If lid was closed Needs reordered ; ordrng 1 W11259006 (lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Mentor, Ohio 44060

Dan

Job Details: 07/01/2021

"Customer complaint of dent in door, confirmed, unit needs new left fresh food section door ; ordrng 1 W11435344 (Door)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Cleveland, Ohio 44111

Corina H

Job Details: 07/01/2021

"Cust showed pop, sent pic. CC that the freezer door does not shut and a knob broke off. Confirmed. Silicones the gasket to the freezer door. The knob for the evap cover broke off. Will need a new cover. ; ordrng 1 W11024683 (Cover)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Brecksville, Ohio 44141

David R

Job Details: 07/01/2021

"Customers just moved in today, house was sold and previous owners didnt leave any information behind about it. Tested unit. No error codes. Wash motor good, drain good. Heater is good. Unit test good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/01/2021

"New gasket was warped too much. Old gasket. Heated up, conformed back in spot. Good. Op test ok.**if happens in the future. Would order new FZ door with new gasket."

We serviced a

KITCHENAID MICROWAVE

Model KBHC109JSS0

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 07/01/2021

"Found 120 voltage going to meg and amps readings are 9.4 ordering meg and thermal ; ordrng 1 WP4375424 (Magnetron) and 1 WP4375079 (Thermal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Lorain, Ohio 44052

Gabriel P

Job Details: 07/01/2021

Replace legs opt test ok

We serviced a

GE WASHER

Model GFWR4805F1MC

Near Huntsburg, Ohio 44046

Joe O

Job Details: 07/01/2021

"Cc: pauses and will not fillFound bearings loud in sensing cycle. Found loose connection on control. Needs tub assembly.Customer does not want to repair at this time; ordrng 1 WH49X25397 (srv-tub and basket a) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10136 (tub asm rear), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Cleveland, Ohio 44109

Jason N

Job Details: 07/01/2021

"Cc unit not finishing cycles.Ran diagnostics, found code f7e5 for shifter fault. Ran auto test, unit did not shift into agitate or spin. Unit needs shift actuator. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Lakewood, Ohio 44107

Jason N

Job Details: 07/01/2021

"Cc unit front panel needs installed. Installed front panel using customer supplied pre Id part. Ran wash test, all functions normal. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Madison, Ohio 44057

Jeff M

Job Details: 07/01/2021

Unit was off-balance. Recalibrated also adjusted and re-level the feet and explained proper loading management for the machine. I tried to collect for the service call the card they provided got declined four times I ran it three times through the new app and once through the old way declined every time they didnt offer an alternative pay they called a higher up they said that its set up as bill to and they already worked it all out...

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Painesville, Ohio 44077

Dan

Job Details: 07/01/2021

"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill), f7e6(motor fault), and f0e5(off balance) error codes, found unit has new style shifter that slips out of cam, unit needs new old style shifter, part is out of stock so not scheduling return appointment ; ordrng 1 W10913953 (Shifter)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Parma, Ohio 44134

David R

Job Details: 07/01/2021

"Cc oven not coming on, top burners working. Tested. Oven coming right on. Customer wasnt pressing start in the right place. Thought he had to press the blinking start instead of the start button. Unit good. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB955FW1

Near University Heights, Ohio 44118

Brian M

Job Details: 07/01/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDX550XW0

Near South Euclid, Ohio 44121

Jason N

Job Details: 07/01/2021

"Cc unit not drying clothesCustomer stated he already changed the vent, but did not help. Checked power in to unit, good at 244v L to L, 123v L to N. Checked all thermals, found heater element open. Unit needs heater element. Add cust. to cancellation list. ; ordrng 1 WP3387747 (Element)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Geneva, Ohio 44041

Jason N

Job Details: 07/01/2021

Cc unit dispenser slides out and always reads detergent lowCustomer stated top dispenser drawer slides out during cycle and that the detergent level low display always comes on despite adding more detergent to drawer. Advised customer the detergent display is for the Load-n-go dispenser only. Showed customer how to use Load-n-go or turn it off if not using. Found unit tilted forward which would cause dispenser drawer to vibrate out during cycle. Leveled unit. Ran auto test. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Thompson, Ohio 44086

Joe O

Job Details: 07/01/2021

"Cc: ice clumping together, stripped auger pointCustomer has to open ice container to get ice out. Found auger shaft not engaging with ice bin. Needs auger, shaft and ice binParts out of stock, office to reschedule ; ordrng 1 W10910401 (ice-contnr) and 1 W10822606 (motor) and 1 W11228132 (shaft)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near University Heights, Ohio 44118

Brian M

Job Details: 07/01/2021

Installed lid OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44102

Corina H

Job Details: 07/01/2021

Replaced the shifter. Optest ok

We serviced a

TAPPAN RANGE

Model E0V-162

Near Madison, Ohio 44057

Joe O

Job Details: 07/01/2021

"Cc: not heating, element wires missingFound heating element wires dry rotted and shorted out. Will needs wiring harness. Cannot find any information on unit, or parts. Cannot repair."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Grafton, Ohio 44044

David R

Job Details: 07/01/2021

"Called techline. Told him the control panel bubbled up the first time the customer used broil. He said might of been the placement of the vent or panel moved during shipping. Middle vent is top oven and Bottom Vent is right side vent. Readjusted vent and put new control panel on. Tried broil for 10-15 mins. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5PHAXMS10

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/01/2021

"Found control bracket broken ordering ; ordrng 1 WP2180226 (Control bracket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model MER8700DS1

Near Chardon, Ohio 44024

Dan

Job Details: 06/30/2021

"Installed new bake element, op test no good , control is not sending power to element, unit needs new control, customer says they are paying for parts,p I see no notation on that, advised customer to call manufacturer, customer does not want repair at this time ; ordrng 1 WPW10655840 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Solon, Ohio 44139

Jason N

Job Details: 06/30/2021

Installed hinge. Op test no good. Door squeak still remains. Tried adjusting cabinet using leveling feet. Noise is slightly better. Noise coming from unit is a creak from cabinet itself due to door weight transfer. Unit is not installed to cabinetry. Advised customer have unit installed correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Cleveland, Ohio 44128

Jason N

Job Details: 06/30/2021

Installed RH ff door and nameplate. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Cleveland, Ohio 44113

Jason N

Job Details: 06/30/2021

Installed freezer door. Tested dispense functions. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ECMS00

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 06/30/2021

"Recovered refrigerant. Installed evaporator, compressor and uv dye drier filter. Pulled vacuum on system to 29 in/hg for 15 min, held vacuum. No change to gauges. Recharged system with 5.0oz of r134a. Unit low side pressure stable at 5psi, freezer starting to cool. Advised customer to allow 24 hours before restocking unit."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near North Ridgeville, Ohio 44039

David R

Job Details: 06/30/2021

Replaced right door gasket and led light. Top left front. Tested. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Mayfield, Ohio 44143

Dan

Job Details: 06/30/2021

"Customer complaint of loud clicking noise during agitation and lid lock not working all the time, ran diagnostics found f5e1(lid switch fault ) error code, found gear oil leaking from gearcase, unit needs new gearcase and lid lock, customer does not want repair at this time ; ordrng 1 W11455453 (Gearcase) and 1 W10810403 (Lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJW0

Near Solon, Ohio 44139

Brian M

Job Details: 06/30/2021

Cc unit not washing properly Found sump getting power but not running Needs sump ; ordrng 1 W11085683 (pump&motor)

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Painesville, Ohio 44077

Joe O

Job Details: 06/30/2021

"Installed pulley, belt, and cap. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW0

Near Maple Heights, Ohio 44137

Brian M

Job Details: 06/30/2021

Cc of gas leak and gas company shut gas off they said it was leaking from hose Turned gas on Used soapy water to try and see what was leaking checked all tubing Could not duplicate a leak at this time Ran burners and oven No issue found Advised to customer its up to her if she wants it turned back on

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS00

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 06/30/2021

Cc unit not cooling Looks like freezer was left open and back wall frosted over Ran diagnostics heater and it on Advised its best to let unit defrost and make sure door is sealing

We serviced a

GE DRYER

Model DRSR495GG7WW

Near Geneva, Ohio 44041

Jeff M

Job Details: 06/30/2021

Installed the new part op tested good. Gas valve

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Westlake, Ohio 44145

David R

Job Details: 06/30/2021

"Per notes customer under ex warranty. Cc of creaking noise, or grinding noise when the unit is running, said it did not do it the past couple of times when running. No error codes. Ran diagnostics mode. Good. Unit heating. Ran a regular cycle. Good. No noise. All components working correctly. Good. Unit is good as of today.*** customer to monitor. She is going to try and record. If happens again would order wash motor W11178672"

We serviced a

KENMORE DRYER

Model 110.695228

Near Westlake, Ohio 44145

David R

Job Details: 06/30/2021

Cc unit would keep running when opening the door. Found the door switch is broken. Replaced from t/s. Tested. Good. Op test ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock

We serviced a

GE REFRIGERATOR

Model GTS21FGKBWW

Near Bay Village, Ohio 44140

David R

Job Details: 06/30/2021

"Cc unit not cooling. Found the compressor clicking every couple of mins. Put watt letter on. Compressor is tripping the overload. Tested with compressor tester. Just humming. Will need new compressor. Customer paid SVC only. Do not order parts. ; ordrng 1 WR87X33165 (Compressor) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2830WP00

Near Rocky River, Ohio 44116

David R

Job Details: 06/30/2021

"Cc getting same error codes like last time, low fan speed. F8E0. Ran both ovens. Both blower fans are loud. Running bake 400. Going back to diagnostics to test speed. 1050 +- 200. Checked. Both out of range. Ordering both blowers. ***office to reschedule ; ordrng 1 WPW10273667 (Upper blower) and 1 WPW10273666 (Lower blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8240YW0

Near Avon, Ohio 44011

David R

Job Details: 06/30/2021

"Cc unit drum is not correct position. Looked under lid, one of the suspension rods broke the suspension support. Had extra on the truck W10440729. Replaced. Ran test diagnostics, good. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Painesville, Ohio 44077

Joe O

Job Details: 06/30/2021

"Cc: buzzing noiseFound unit continuously buzzing after start up. Buzzing from magnetron or transformer. Cannot pull unit alone to test with case off. Needs transformer, magnetron, and interlock switches. 2nd tech needed to assist in removing unit. Test unit before re installing. Will contact whirlpool if parts do not fix unit.Parts out of stock, office to reschedule; ordrng 1 W11540981 (Transformer) and 1 W10818686 (magnetron) and 1 W11197766 (interlock)"

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW3

Near Elyria, Ohio 44035

Marie V

Job Details: 06/30/2021

"Cc that the unit makes a really loud noise when spinning. Confirmed. Tilted unit and removed cam cover and belt, motor checks OK. Noise is coming from Gear case, also belt is loose , unit will need belt and gear case. Cust will buy new. ; ordrng 1 W11454372 (Gear case) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU945PWPQ0

Near Elyria, Ohio 44035

Gabriel P

Job Details: 06/30/2021

"Found pump assembly not draining,ordering parts ; ordrng 1 W10428167 (Pump motor) and 1 WP3374077 (Drain hose) and 1 WP356138 (Clamp)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Westlake, Ohio 44145

Corina H

Job Details: 06/30/2021

CC that there was a grease fire. Cleaned the bottom by the igniter. Tested the bake and broil. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 06/30/2021

"Cc unit leaving oil stains on clothing. Ran diagnostics cycle and opt test ran ok, unit working as design. Advice customer to check garments for oil or any other substances that could stain items in washer."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 06/30/2021

"Found pin hole in drain hose ordering ; ordrng 1 WPW10545278 (Hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 06/30/2021

"Cc that the unit is turning it self at night, ran diag got error code F3E3 inlet water temp fault, replace main control and ran calibration. Op test ok. Advice cust to monitor unit. Brought core for return"

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