Service History 847 | Freds Appliance

We serviced a

WHIRLPOOL WALL OVEN/MICRO

Model WOC54EC0HS03

Near North Royalton, Ohio 44133

Marie V

Job Details: 10/27/2021

"Cc that the unit is shuffling off by itself and when you use microwave the time does not goes down and that sometimes the display will freeze. Replaced main control and Ui, tested microwave, is heating and time is counting down. Op test okAdvice cust to download whirlpool lifestyle app and have it hooked up all the time, unit needs WiFi to work properly. Brought core for return"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 10/27/2021

Drain hose was banging against dryer correct issue opt test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near University Heights, Ohio 44118

Manny

Job Details: 10/27/2021

"Replaced main control, hood light is fully functional, opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 10/27/2021

Customer not very satisfied with unit she said it always goes off balance no matter if is a small load check for spring shocks they are good ran drain and spin pass did not bang or go off balance ran 5 towels and two jeans and she said thats not heavy enough she said Im wasting her time cause is not doing it explain her that her unit could get off balance if she either doing on even loads or in the end of cycle could get off balance advise her to pause unit and re arrange then press play she said she does that and that I cant check unit with only 5 towels and two jeans so shes wants me to run some jeans and shirts of how she do laundry and it did not when off balance and I also record underneath unit to show her how close the shield is to the floor and that next time do 4 jeans instead of 6 and some shirts and make sure is even opt test ok cycle complete working as design

We serviced a

MAYTAG DRYER

Model MED7500YW2

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/27/2021

"Cc unit not heating Checked power in to unit. Good at 244v L1 to L2. Checked all thermals, found thermal fuse(thermostat) open on element case. Unit needs thermostat. Part not in stock at Marcone. Customer wants to know if we can get part from another vendor, would like us to contact her if available, she will move forward with repair. ; ordrng 1 WPW10625430 (Thermostat)"

We serviced a

KENMORE WASHER

Model 110.228921

Near Lakewood, Ohio 44107

Manny

Job Details: 10/27/2021

"Cc unit is leaking from the bottom, found a hole in the drain hose, customer will not proceed with the repair.; ordrng 1 285702 (Drain), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYH3

Near Middleburg Heights, Ohio 44130

Manny

Job Details: 10/27/2021

"Cc unit not drying up dishes and door is opening too fast, ran diagnostics cycle no error codes found all components are operational, heater heats good at the end of cycle tested for heater continuity and good continuity. Found stretched out door springs, unit will need both door springs, Advise customer to use a drying agent like finish jet dry or rinse aid, to help with drying process, also explained her that doesnt dry as well as glass so there would be water droplets on plastic items even after glass has already dried. Gave customer some finished sample pouches and fill the dispenser with jet dry and asked customer to was a load and see if the jet dry helps with drying better. Customer paid for parts and service ; ordrng 2 WPW10337934 (Door spring)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DVE45N5300WA3

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/27/2021

"Installed control board. Ran dryer op test. Normal operation, good heat. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Highland Heights, Ohio 44143

Jason N

Job Details: 10/27/2021

"Cc unit still leaking under unit. Customer stated shes had multiple service companies out and even her contractor, no one has found he leak yet, shes very frustrated. In a note from the contractor, he states that no actual leak was found although water seems to be dripping from the bottom knockout holes under the unit where insulation seems to be, points to something internal. Found condensation droplets on under side of unit under both freezer and ff sections. Called wp techline, Austin, stated it sounds like an insulation void in liner. Designated unit as no repairable. Advised customer to call WP consumer with file number for next steps. Sr#7732095363"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 10/27/2021

"Found power wire loose connections,correct issue"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319EBS

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/27/2021

"Cc that unit is not doing anything. Verified tried heating a mug with water but it will not heat, all functions work but unit is not heating. Will need diode, capacitor, and magnetron replaced. Ordering parts.; ordrng 1 W11230995 (Magnetron) and 1 W10561770 (Capacitor) and 1 W11256462 (Diode)"

We serviced a

MAYTAG DRYER

Model MDE3000AYW

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/27/2021

"CC that there is a loud noise and the unit gets hot. Confirmed. Found the blower wheel cracked. Checked the heating element good. Heating element is not turning off on delicate. Will need a wheel and the thermostat ; ordrng 1 33001790 (Wheel) and 1 WP3387137 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/27/2021

CC that there is water in the ff section and the shelf for the ice maker does not let you pull the ice maker out. Confirmed. Found the drain hole is clogged. Steamed out the drain. Called t/l Drew file# 7732098841. Video chatted with the shelf for the ice maker. Will reach back to me on next step. W10363267 ; ordrng 1 WPW10715709

We serviced a

MAYTAG MICROWAVE

Model MMV4206FZ5

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 10/27/2021

"Cc that the unit does not works. Confirmed found fuse open. By pass to test components, check good.is heating put kill a watt meter 14.24 amps. Good. Advice cust that is possible that the lid locks made the unit open up that fuse if door is slammed too hard or defective lid lock. Cust said replace fuse if it happens again they will call back. Replaced fuse from T/S. Tested unit op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/27/2021

Installed UI and con Ran auto test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/27/2021

"Bearings on gearcase is loud when starting normal it will fill but when going to wash cycle it shuts off cause valve is not letting water go inside also notice hot and cold been reverse for 8 years correct issue gave estimate customer will not repair,opt test ok ; ordrng 1 W11454372 (Gearcase) and 1 W11158805 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID RANGE

Model KGRS505XSS05

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/27/2021

Cc that top oven is not working. Verified and igniter is weak will need igniter replaced. Igniter was replaced tested unit and its preheating as should. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Elyria, Ohio 44035

Angel

Job Details: 10/27/2021

Replaced lid on unit tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brook Park, Ohio 44142

Manny

Job Details: 10/27/2021

"Cc unit is leaking during spin cycle, found excess plastic under tub ring causing a gap between the tub and tub ring and causing unit to splash water when on a spin cycle. Removed excess plastic opt test ok"

We serviced a

KENMORE STACK W/D

Model 41797812700

Near Willoughby, Ohio 44094

Jason N

Job Details: 10/27/2021

Cc unit dryer making a screeching noiseRan dryer op test. Found rear drum bearing knocking and squeaking. Lot of movement in drum. Unit needs rear drum bearing kit. ; ordrng 1 5303281153 (Bearing kit)

We serviced a

GE REFRIGERATOR

Model CYE22USHBSS

Near Novelty, Ohio 44072

Brian M

Job Details: 10/27/2021

"Cc unit not cooling properly in fridge Found evap fan not running Requires fan and update module ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R4546322 (Update), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB955FW1

Near Mentor, Ohio 44060

Jason N

Job Details: 10/27/2021

"Cc unit not powering onChecked power in to unit, good at 121v, UI panel not responding. Unable to get into diagnostics. Customer stated he just had UI panel replaced by Sears in June. Recommended replacing both UI panel and main control. Customer is reaching out to WP to see if he can get anything covered. Collected service. ; ordrng 1 W11025446 (UI panel) and 1 W10912345 (Main control)"

We serviced a

KENMORE REFRIGERATOR

Model 106.41159212

Near LaGrange, Ohio 44050

David R

Job Details: 10/27/2021

Replaced evap harness. Steamed all ice from evap. Set temps FZ in middle and customer keeping FF at 5. Give 24 hours to return to normal temps. Op test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model WOS72EC0HS01

Near Chardon, Ohio 44024

Brian M

Job Details: 10/27/2021

Installed consoleOP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windsor, Ohio 44099

Brian M

Job Details: 10/27/2021

Cc unit wont go past sensing Found unit to have over suds and out of balance errorLeveled unit and ran test cycle OP Test Ok Advised on soap usage

We serviced a

WHIRLPOOL WASHER

Model MHW5100DW0

Near Ashtabula, Ohio 44004

Brian M

Job Details: 10/27/2021

"Cc unit just humming Found unit in pump mode f3e1 error Pressure sensor not In range Needs pressure sensor and drain filter cleaned ; ordrng 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Cleveland, Ohio 44106

Corina H

Job Details: 10/27/2021

CC that the unit is not making ice. Confirmed. Found the ice maker is broken took picture. Office to reschedule appointment ; ordrng 1 WPW10300022 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Madison, Ohio 44057

Dan

Job Details: 10/27/2021

"Customer complaint that unit is not cooling, freezer section temperature at 0 degrees, fresh food section temperature at 51 degrees, found fresh food section evaporator frozen solid, unit needs new control and evaporator thermistor , part is out of stock so not scheduling return appointment ; ordrng 1 W10843055 (Cntrl) and 1 W11087438 (Fan/thermistor)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/27/2021

"Cc that the clothes are coming out very stinky. Ran diag no error codes. Asked cust what cycle do they use, they said quick wash. Calibrated unit and explain cust that quick wash is for items that do not need a full cycle, is best by going with bulky items or normal. Also explain the detergent and that the fabric softener add with water . Op test okUnit is working as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Columbia Station, Ohio 44028

Marie V

Job Details: 10/27/2021

"Cc that the unit was shaking a lot that it moved the dryer out of place and that the unit is not steady. Confirmed adjusted leg was not all the way on the floor. Also ran diag no error codes. Ran calibration you can hear shifter motor loud. Replaced from T/S. Ran calibration. Op test okAlso explain cust about when unit goes off balance, how to stop the cycle and rearrange clothes and start back up. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon, Ohio 44011

Gabriel P

Job Details: 10/27/2021

"Replace pump assembly,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Painesville, Ohio 44077

Jason N

Job Details: 10/27/2021

"Cc unit not agitating or completing cycles, clicking noise. Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found actuator shift arm had slipped out of splutch yoke. Per service pointer, W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Cleveland, Ohio 44119

Corina H

Job Details: 10/27/2021

Replaced the lock. Ran a calibration. Started a drain and spin. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2670XEM0

Near Lorain, Ohio 44055

Angel

Job Details: 10/27/2021

Cc that dispenser on unit is not flowing correctly. Verified and line on back was kinked. Fixed line and dispenser started working as should. Opt test ok.

We serviced a

GE REFRIGERATOR

Model DS033016

Near Chardon, Ohio 44024

Brian M

Job Details: 10/26/2021

Cc of leak happening every once in a while In the corners of the fridge and freezer door Could not find any source of the water No traces under the unit and nothing in the bottom of fridge or freezer Advised to watch

We serviced a

MAYTAG RANGE

Model MGR8700DS3

Near Cleveland, Ohio 44135

Manny

Job Details: 10/26/2021

"Cc unit not displaying anything, found spark module and main control defective. Unit will need main control and spark module, customer will not proceed with the repair.; ordrng 1 WPW10511278 (Spark module) and 1 W10837276 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44119

Jason N

Job Details: 10/26/2021

"Cc unit lock light flashing, no operationRan diagnostics, found codes f5e1 for lid switch fault and f5e2 for lid lock fault. Unit needs lid lock assembly. Replaced using truck stock part. Cleared codes, ran auto test. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG DRYER

Model MEDC555DW1

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 10/26/2021

Cc that the unit is squeaking . Confirmed. Unit will need dryer kit. Replaced from T/S. Op test okAlso cleaned unit inside.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Cleveland, Ohio 44103

Jason N

Job Details: 10/26/2021

"Installed ice chute. Ensured no air leaks into ff section. Tested mullion operation, ensured power on 100%. Customer to monitor, op test good."

We serviced a

MAYTAG WASHER

Model MVWX500XW0

Near Westlake, Ohio 44145

Marie V

Job Details: 10/26/2021

"Cc that the unit runs all the way but is very loud on spin cycle. Confirmed tilted unit and found that gearcase is leaking oil. Unit will need new gearcase , belt and cam. Cust will buy new. ; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Cleveland, Ohio 44104

Jason N

Job Details: 10/26/2021

"Cc unit condensation still forming on freezer doorCustomer stated condensation will appear and disappear on top of freezer door gasket. Gasket is sealing properly. Possible void in freezer door insulation. Ordering freezer door. Advised customer 4-8 weeks for door, call office when door arrives to schedule for install. ; ordrng 1 W11436981 (Freezer door fip)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, Ohio 44105

Jason N

Job Details: 10/26/2021

"Installed main control. Ran auto test and calibration. All functions passed. Ran quick wash cycle. Unit sensed and filled properly, advanced to wash cycle. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM0

Near Westlake, Ohio 44145

Marie V

Job Details: 10/26/2021

"Cc that the unit is not washing the dishes. It showed that it was done but dishes were still the same. Confirmed, started a cycle, unit motor is not running. Check power 120V. Will need new pump assembly.; schdld next appmnt for 11/2 TUE AM"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Sheffield, Ohio 44054

Angel

Job Details: 10/26/2021

"Cc that unit does not agitate. Ran diagnostics and found a error code F0E3 overload, also ran some test for spin and agitation and unit was spinning and agitating as should. Ran a diagnostics test passed. So i started a normal cycle with clothes to test and see what it was doing in the beginning where thats where they say they are having the problem and everything was functioning and doing what it was suppose to do. Explained to customer they can only fill tub 6 to 7 regular bath towels for a full load and only 1 to 2 tablespoons of detergent to was clothes. Unit is working as designed. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Grafton, Ohio 44044

David R

Job Details: 10/26/2021

Replaced strike and catch. Tested with load. Good. Op test ok.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Mentor, Ohio 44060

Joe O

Job Details: 10/26/2021

Cc: thumping noiseFound crack in blower wheel. Replaced blower wheel and dryer repair kit. Ran test cycle. Op test ok

We serviced a

MAYTAG RANGE

Model MGT8775XS04

Near Mentor, Ohio 44060

Joe O

Job Details: 10/26/2021

"Cc: knobs not turningFound 3 of 5 knobs will not turn. Needs manifoldCustomer does not want to repair at this time ; ordrng 1 W10854406 (manifold), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS4

Near Avon, Ohio 44011

Angel

Job Details: 10/26/2021

Replaced pump assembly tested unit. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Grafton, Ohio 44044

David R

Job Details: 10/26/2021

Replaced top track adjusters. Good. Op test ok.

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 10/26/2021

Cc of frost build up in freezer Found gasket not sealing Installed gasket cleaned up frost OP Test Ok

We serviced a

GE DISHWASHER

Model GSD600G-01

Near Willoughby, Ohio 44094

Joe O

Job Details: 10/26/2021

Installed gate shaft seal. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Elyria, Ohio 44035

Angel

Job Details: 10/26/2021

Cc that there having heating problems. Ran unit no heat took apart tested heating element and was open. Will need heating element. Ordering part.; ordrng 1 WP3387747 (Heating element)

We serviced a

AMANA RANGE

Model AGS5730BDB

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 10/26/2021

Cc unit not baking Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Willoughby, Ohio 44094

Corina H

Job Details: 10/26/2021

Replaced the gearcase. Ran a calibration. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Elyria, Ohio 44035

Angel

Job Details: 10/26/2021

Cc that unit was not draining. Confirmed had to vacuum out water. Checked drain pump and was jammed with a Piece of glass cleaned out explained to customer to clean filter at least monthly. Tested unit to see if it would drain and it was draining as should. Opt test ok.

We serviced a

KITCHENAID MICROWAVE

Model KEMS378SSS04

Near Brecksville, Ohio 44141

David R

Job Details: 10/26/2021

"Cc unit microwave not heating. Tested voltage, 120 coming into inverter board, shorted inverter and mag. Gave estimate to customer, customer paid SVC only, do not order parts. *** if customer wants repair done, schedule as 2 count; ordrng 1 W11346197 (Mag) and 1 W10217711 (Invertor control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFBA

Near Cleveland, Ohio 44120

Jason N

Job Details: 10/26/2021

"Installed damper control. Damper operation test good, good airflow to ff section. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Westlake, Ohio 44145

Marie V

Job Details: 10/26/2021

Replaced control and thermistor and set unit to recommended temps. Op test okBrought core for return.

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AGW3

Near Amherst, Ohio 44001

Angel

Job Details: 10/26/2021

Cc that unit is not draining. Confirmed it was not draining but could hear pump. Verified under sink and customer had installed new garbage disposal but did not remove the plug. I removed plug tested unit and draining as should. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ06

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/26/2021

"Installed new freezer section door, advised customer to monitor"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 10/26/2021

Replace pump from previous job unit needs control but is in back order explain customer office reschedule wants you know when part arrive thanks and also call customer to let him know ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8900BC0

Near Grafton, Ohio 44044

Gabriel P

Job Details: 10/26/2021

"Found unit push to far back so when opening door it will hit cabinet and wont stay open so move unit forward and it stay open show customer,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Geneva, Ohio 44041

Dan

Job Details: 10/26/2021

"Installed new control, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Williamsfield, Ohio 44093

Dan

Job Details: 10/26/2021

"Customer complaint that broiler is not working and of a dent in the console, confirmed dent in console, started broil on high, broiler lit, broiler stayed on, unit needs new console; ordrng 1 W11026866 (Console)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 10/26/2021

"Ran diagnostic no error code ran hot and cold on manual test is good also level unit ran normal cycle is good unit working as design cannot duplicate issue explain customer how unit operate,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Williamsfield, Ohio 44093

Dan

Job Details: 10/26/2021

"Customer complaint that unit only makes 3 ice cubes, fresh food section temperature at 41 degrees, freezer section temperature at -6 degrees, ice bin if half full, found ice maker fill tube partially frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Willoughby, Ohio 44094

Corina H

Job Details: 10/26/2021

"CC that the door is not closing. Checked the gasket, good. Door is opening at a 90*. Opening and closing properly. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model MGR7775WS1

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 10/26/2021

"Replace valve and knob,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Middlefield, Ohio 44062

Dan

Job Details: 10/26/2021

"Customer complaint that unit is not draining, started normal wash cycle, unit filled , canceled cycle, unit drained completely, repeated, drain pump sun once and unit shut off, tough wash button on user interface working, ran diagnostics, cycle immediately shut off, unit needs new control and user interface ; ordrng 1 W11165145 (Ui) and 1 W11120155 (Cntrl)"

We serviced a

GE DRYER

Model GTD42EASJ0WW

Near Lakewood, Ohio 44107

Manny

Job Details: 10/26/2021

Replaced belt opt test okay.

We serviced a

ELECTROLUX WASHER

Model EFLS627UIWO

Near Bentleyville, Ohio 44022

Brian M

Job Details: 10/26/2021

Cc unit still leakingPulled unit out checked hoses Ran test cycle for 30 min no leak Inspected bellow no issue found Not sure where a leak could be coming from unit did not leak while I was in the home Could not duplicate an issue

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Painesville, Ohio 44077

Joe O

Job Details: 10/26/2021

"Cc: flashing lights, beepingFound error codes f8e4(overfill switch open) f9e2(drain pump electrical error). Ran test cycle. Checked for excessive suds. Replaced drain pump. Ran test cycle. Found no excessive suds. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Mentor, Ohio 44060

Dan

Job Details: 10/26/2021

"Customer complaint that unit is not starting, started normal wash cycle, unit started and filled, repeated, with same results, had customer start unit , unit started and filled, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 10/26/2021

"F5E2 LID LOCK FAULT, F5E3 LID UNLOCK FAULT; ordrng 1 W11307244 (Lock)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Seven Hills, Ohio 44131

David R

Job Details: 10/26/2021

"Took temps. FZ reading 0-1*. FF reading 38-40*. Temps in spec of where they are needed. Customer has settings to two bars. Called techline. Let know unit is working correctly, all temp in specs. All parts that were previously replaced are working. Unit is working as designed. Techline documented. "

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 10/26/2021

"Replace panel control and display,opt test ok"

We serviced a

MAYTAG DRYER

Model MED5500FW1

Near Mentor, Ohio 44060

Joe O

Job Details: 10/26/2021

Cc: loud screechingFound rollers and pulley seizing to shafts. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Lakewood, Ohio 44107

Manny

Job Details: 10/26/2021

"Cc unit doesnt do anything and have error on display, verify unit has a f2e2 code for ui not communicating with control, tested for voltage coming to ui on connector P1A-2 and P1A-4 should have 5 volts and 5 volts are present unit will need a console UI. Tried contacting Lisa 3 times, no answer left lbc with tenant with an estimate she said she will contact landlord and give the estimate, let her know if they want to repair to give us a call and we can order the part needed, spoke to Maddie to let her know I was giving the estimate and moving to next call. ; ordrng 1 W10898448 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER ELE

Model DE608

Near South Euclid, Ohio 44121

Jason N

Job Details: 10/26/2021

"Cc unit not heating Checked all thermals, found heater element open. Unit needs heater element. ; ordrng 1 WPY303404 (Heater assy)"

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Painesville, Ohio 44077

Dan

Job Details: 10/26/2021

"Customer complaint that unit is not powering up, confirmed, diagnostic led on control is solid lit, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFGA

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 10/26/2021

"Cc unit not cooling in ff section. Found no airflow from ff section, frost buildup in freezer section. Ran damper test, damper op test no good, unit needs damper control. ; ordrng 1 242303001 (Damper control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB04

Near South Euclid, Ohio 44121

Jason N

Job Details: 10/26/2021

"Cc unit ice maker not working, water dispenser is good. Ran manual ice maker harvest test, ice maker will not index. Checked power in to ice maker, good at 122v. Unit needs ice maker. Noticed center mullion hot to the touch. Checked condenser fan in rear of unit. Found fan not working, checked motor resistance, fan motor reading open. Unit also needs condenser fan motor. Ice maker is not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10854034 (Condenser fan motor) and 1 WPW10300022 (Icemaker)"

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Amherst, Ohio 44001

Angel

Job Details: 10/26/2021

"Cc that unit sound like an airplane when spinning. Confirmed unit is loud when spinning will need gear case replaced. Customer does not want to fix unit they said they will buy new one. Opt test ok.; ordrng 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Kent, Ohio 44240

Brian M

Job Details: 10/26/2021

"Cc unit is loud Gearcase is loud needs gearcase and slider kit Customer thinks they may have warranty with Lowes they will reach back out with a decision ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 10/26/2021

Replaced the door. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 10/26/2021

Replace shifter latch but console not right one ordering parts neede ; ordrng 1 W11481116 (Encoder control) and 1 W11481108 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rocky River, Ohio 44116

Marie V

Job Details: 10/26/2021

"Cc that the unit only fills with water and nothing else. Ran diag, no error codes. Found drain hose on the floor. Corrected issue. Stated a normal cycle. Op test ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ05

Near Lakewood, Ohio 44107

Manny

Job Details: 10/26/2021

Replaced right door gasket opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Cleveland, Ohio 44121

Jason N

Job Details: 10/26/2021

"Cc unit does not heatCustomer stated brand new unit, never worked since it was delivered. Confirmed no heat during cycle. Checked power in to unit, L1 to L2 reading 0 volts, From L1 and L2 to N reading 123v. Both L legs wired to same phase. Advised customer to contact electrician."

We serviced a

KITCHENAID REFRIGERATOR

Model KUWA244PBS0

Near Amherst, Ohio 44001

Angel

Job Details: 10/26/2021

Cc that unit was making a vibrating sound. Found some loose screws on bottom of kick plate retightened screws also cleaned out condenser coils that were dirty. Unit sounds and is working as designed. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Amherst, Ohio 44001

Angel

Job Details: 10/26/2021

"Cc that unit was still frosting up on back of drawers on fresh food section. Confirmed the back panel in the ff section is frosted all up removed everything and steamed out unit found thermistor out place from where the service pointer W11092686 says to install placed correctly and pushed cap tube line and suction line back from the cover like the service pointer says also tested thermistors and tested good. Called tech line because customer has been having the same problem 3 times already. Spoke to Drew and explained issue and asked me to replace evaporator drip pan with service pointer W11092686 and fan assembly with harness. Customer paid service call and said they will try to get covered through whirlpool. Opt test ok. File#; ordrng 1 W11457241 (Drip pan kit) and 1 W11033168 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Seven Hills, Ohio 44131

David R

Job Details: 10/26/2021

Replaced door latch. Ran unit for leaks. Good. Unit is functioning properly. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Deerfield, Ohio 44411

Brian M

Job Details: 10/26/2021

Cc Icemaker not working Rotating but not calling for water Replaced Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/26/2021

Cc that cloths have spots or soap is stil on it Found actuator not attached to splutch Replaced actuator Ran test Opt; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Parma, Ohio 44130

David R

Job Details: 10/26/2021

"Cc unit not working. F6E2, F6E3 error codes. Communication error. All wires good. Will need control and console. Customer paid SVC, do not order parts. ; ordrng 1 W11135391 (Console) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYH02

Near Painesville, Ohio 44077

Dan

Job Details: 10/26/2021

"Installed new control, cleared evaporator , op test good"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 10/26/2021

"All fuse working as designed but timer is not moving giving estimate on timer ordering ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 10/26/2021

"CC that there is a noise. Found change in between the basket and washplate, removed the change, ran a manual agitate and spin, no abnormal noises. Ran a calibration. Optest ok."

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model ED5LVAXVQ00

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/26/2021

"CC that the water is not conning out. confirmed. Found the housing leaking water. Will need a new housing and clip. ; ordrng 1 WPW10121138 (Housing) and 1 2260503W (Button), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 10/26/2021

"Replace console,opt test ok"

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