Service History 848 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS2

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 09/29/2021

"CC that the unit turns on and off, ice and water will stop working. Confirmed. Will need a main control. ; ordrng 1 WPW10310240 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/29/2021

Cc gasket not sealing Customer had tape on section of gasket to hold in place causing air gaps causing moisture in the rear Pushed gasket back into channel nothing wrong with gasket Showed customer how gasket is supposed to sit

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL5

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 09/29/2021

Cc: not draining properlyFound drain hose is clear. Drain pump just humming. Cleared standing water. Cleared drain pump of debris. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 09/29/2021

Replace valve ran unit and record a video underneath show customer no leak opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Lakewood, Ohio 44107

Manny

Job Details: 09/29/2021

"Cc unit leaks from freezer, found the freezer door not closing all the way, rails and evap were full of ice steamed and lubricated rails steamed evap, opt Test ok"

We serviced a

JENN-AIR WALL OVEN

Model JJW9530DDS

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 09/29/2021

"CC that the oven door does not unlock after a self clean. Confirmed. Used a coat hanger to under the door. Checked the fuse at the control, open. Will need to be disconnected at the power cord not enough line to pull the unit out. ; ordrng 1 WP7403P899-60 (Safety switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC500VW0

Near Woodmere, Ohio 44122

Corina H

Job Details: 09/29/2021

"CC that the unit does not heat. Checked the outside vent, no air flow. Checked the lint trap full of lint. Advised cust to clean the lint trap after each use. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44128

Corina H

Job Details: 09/29/2021

"Replaced the gearcase, motor, shifter, capacitor, hub and cam and belt. The agitator was seized to the gearcase. Had to break the agitator. Cam was not delivered. Used t/s. Will need a agitator. ; ordrng 1 W11161960 (Agitator), used 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FVMT00

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/29/2021

Unplugged. Replaced emitter control. Let unit sync. Icemaker cycled and called for water. Give time for unit to cool and ice to drop. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Brecksville, Ohio 44141

David R

Job Details: 09/29/2021

"Cc unit console not turning on. Unplugged console from control. Drain pump came on. By tech sheet UI console needed. Gave estimate to customer. Customer calling kitchenaid. If parts authorized would suggest replacing control W10866116 as well; ordrng 1 WPW10537425 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/29/2021

"Cc: no powerEntered diagnostics. Found error code f6e2(communication error). Unit will not allow test cycle. Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Brooklyn, Ohio 44144

Gabriel P

Job Details: 09/29/2021

"Replace filter housing,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Williamsfield, Ohio 44093

Dan

Job Details: 09/29/2021

"Installed new lid, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lakewood, Ohio 44107

Manny

Job Details: 09/29/2021

"Cc unit not working properly, ran diagnostics and found error code F7E5 for shifter actuator fault. Replaced shifter with the pre id, ran calibration and diagnostics cycle. Opt test ok"

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/29/2021

"Cc of noise and moisture in fridge Found evap cover to have light frost on it and evap fan to be noisy Following ge service bulletin it advised to replace back air duct and update software ; ordrng 1 WR49X26666 (refrigerator fresh f) and 1 WR98R4546322 (Update), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8MTKXKQ01

Near Westlake, Ohio 44145

Angel

Job Details: 09/29/2021

"Cc that unit is not cooling. Took temperature freezer at 50* and ff section at 68* verified evaporator and had a good frost pattern check compressor and running at 1.30amps. Called BJ to confirm if i should change the thermostat and he said to replace the thermostat. Will need thermostat replaced. Do not order part.Customer will think about it and said if they decide to go with repair they would call back. Opt test ok; ordrng 1 WP2204605 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Kent, Ohio 44240

Jason N

Job Details: 09/29/2021

Cc unit door hinge making a popping soundFound noise from unit is bottom of door contacting kickplate under unit. Kickplate slightly bent outward. Manipulated kickplate back into shape. Reinstalled. No abnormal noises heard. Op test good.

We serviced a

ELECTROLUX DRYER

Model EFME617SIW0

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/29/2021

Cc that unit was vibrating a lot. Verified and found blower housing full of lint cleaned out unit inside as well tested and working as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS01

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 09/29/2021

Replaced the door. Cust can not find the logo. Will need the nameplate. Cust can install. Opt test ok ; ordrng 1 W10839793 (Nameplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, Ohio 44109

Gabriel P

Job Details: 09/29/2021

seal just needed to be steam and unit neede level correct issue opt test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/29/2021

Cc that unit is making a grinding sound through out the whole cycle. Spinned basket by hand and sounded normal ran a auto test passed asked customer for some towels ran a rinse and spin to test unit and unit running as should no grinding or abnormal sounds. Unit working as designed. Explained to customer only 6 to 8 regular bath towels us a full load and only 1 to 2 tablespoons of detergent to wash there clothes and to make sure they spread the clothes around basket not in the middle covering up the wash plate. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model MER6600FZ2

Near Aurora, Ohio 44202

Jason N

Job Details: 09/29/2021

"Cc unit broiler not working. Ran broiler op test, broil element not heating, checked continuity on element, checked good at 28 ohms. Checked power from control board to element when active. 241v in to relay, 0v out from relay. Relay does click, but contacts not closing. Unit needs control board. Customer not repairing at this time. Estimate only.; ordrng 1 W11092468 (Control board)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near North Royalton, Ohio 44133

Marie V

Job Details: 09/29/2021

"Cc that the door isnt aligned, confirmed check doors took them off inspected and looks like the body is warped a little. Called whirlpool Tech line spoke with TJ and we ended up doing a video chat, he took pics of the unit between the doors is warped and the bottom we found that one of the legs was broken and it had some shims on it, he said it looks like it took some damage, unit needed to be less than 30 days to claim the damage , have cust call customer service and give the file number,. Op test ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Conneaut, Ohio 44030

Dan

Job Details: 09/29/2021

"Customer complaint that knob is broken, found timer seized and shaft broken off, unit needs new timer; ordrng 1 W10857612 (Timer)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/29/2021

"Customer complaint that unit is leaking, found unit leaning forward, leveled unit, started normal wash cycle, found unit leaking from crack in vent, installed new vent"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/29/2021

"Customer complaint that unit dispenses crushed ice when cubed is selected and of clunking noise when left door is opened, ice bin and solenoid are working, found crack at bottom of door, unit needs new door; ordrng 1 W11307204 (Door)"

We serviced a

MAYTAG RANGE

Model PGR5705BDH

Near Geneva, Ohio 44041

Dan

Job Details: 09/29/2021

"Customer complaint that left front burner is not lighting, Found igniter arcing inside igniter and burner head rusted so gas is coming out from under burner head, unit needs new burner head, customer will install themselves ; ordrng 1 WP3412D024-09 (Burner), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near North Royalton, Ohio 44133

Marie V

Job Details: 09/29/2021

"Cc that the unit has a error code on the display, confirmed . Error code of F2E1 stuck keypad. Replaced control, tested unit. Op test okBrought core for return."

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/29/2021

Cc unit shaking to much Found unit installed on hollow platform but leveled on platform Ran high speed spin and unit has to much vibration Advised on vibration pads but the cause is the platform

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Cleveland, Ohio 44111

Joe O

Job Details: 09/29/2021

Installed belt. Ran diagnostics test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Royalton, Ohio 44133

David R

Job Details: 09/29/2021

Replaced. Icemaker is cycling and calling for water. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland, Ohio 44135

Manny

Job Details: 09/29/2021

"Cc unit frosted up again, found evap cover in frost, ran diagnostics and defrost heater circuit showing open, ordering evap harness, office to contact customer to reschedule when parts arrive, customer want to be place in cancellation list if parts arrive sooner.; ordrng 1 W11546606 (Evap harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Geneva, Ohio 44041

Dan

Job Details: 09/29/2021

"Customer complaint of frost build up in freezer section , gaskets are all sealing, unit is operating as designed"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near Strongsville, Ohio 44136

Marie V

Job Details: 09/29/2021

"Part frame glass is damaged, both of them in the same spot. Took pics.; ordrng 1 WPW10709147 (Frame glass)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, Ohio 44149

Marie V

Job Details: 09/29/2021

"Replace motor, tested. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Strongsville, Ohio 44136

David R

Job Details: 09/29/2021

"Cc unit FZ condensation and water leaking. Found ripped gasket and ice, condensation building up. Unit also has service pointer for upgraded drain tube. Customer wanted to order FF food bin. Ordering parts. ; ordrng 1 W10836785 (Fz door gasket.) and 1 WPW10411219 (Bin) and 1 W11190084 (Drain tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM00

Near Hiram, Ohio 44234

Brian M

Job Details: 09/29/2021

"Recovered refrigerant Installed drier and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.25 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 Tjaf1200 (Tube), 1 WPW10143759 (DRIER), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNBT00

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 09/29/2021

"Ice kit is not the correct kit. Will need to reorder. ; ordrng 1 8201756 (Ice door kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Columbia Station, Ohio 44028

David R

Job Details: 09/29/2021

"Cc unit deli rail keeps breaking, 3rd or 4th time. Suggest ordering rail and shelf parts. Ordering parts.; ordrng 1 WPW10329866 (Frame) and 1 WPW10326469 (Rail middle) and 1 WPW10231345 (Trim) and 2 WP13062602 (Support)s and 1 WP67005864 (Slide)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, Ohio 44024

Brian M

Job Details: 09/29/2021

Customer showed pop took pic Cc unit says add garment and doesnt seem to start Tried to duplicate issue but unit started every time Could not duplicate issue

We serviced a

KENMORE REFRIGERATOR

Model 1069354211

Near Madison, Ohio 44057

Joe O

Job Details: 09/29/2021

"Cc: not cooling properly in ff sectionFound temps in ff section at 57 degrees, freezer temp at 15. Found ice build up in freezer under freezer bottom. Pulled evap cover. Found frost just starting to build on evap. Full frost pattern. Needs drain and vent cleared. Cleared drain and venting. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MDE7400AYW

Near Chesterland, Ohio 44026

Jason N

Job Details: 09/29/2021

"Cc unit making loud grumbling noiseConfirmed noise from unit. Pulled unit apart. Found front glides wore out, one completely gone. Replaced front glides using misc. truck stock. Cleaned up rollers and pulley. Ran dryer op test. No abnormal sounds heard. Op test good. ; used 2 306508 (Glide) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1845QF2

Near Novelty, Ohio 44072

Jason N

Job Details: 09/29/2021

"Cc unit still not cooling Customer installed cold control and it hasnt worked yet. Compressor and condenser fan not running. Checked power into compressor, 0v, missing L from main control board. Unit needs main control.Customer paid difference for main control. ; ordrng 1 5303918684 (Main control)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Strongsville, Ohio 44136

David R

Job Details: 09/28/2021

"Found thermal fuse, thermal cut off and element all open or broken. Replaced all parts from t/s. Tested. Heating and cycling. Good. Op test ok ; used 1 WP3392519 (THERMAL FUSE), 1 279769 (THERMAL CUTOF), and 1 279838 (ELEMENT) from stock"

We serviced a

KENMORE WASHER

Model 41761712510

Near Chardon, Ohio 44024

Joe O

Job Details: 09/28/2021

Installed control. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Painesville, Ohio 44077

Jason N

Job Details: 09/28/2021

"Installed damper control. Ran damper test, no abnormal sounds heard. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Fairport Harbor, Ohio 44077

Jason N

Job Details: 09/28/2021

"Cc unit coding f51Customer stated unit codes f51 when unit starts to agitate. Ran diagnostics, verified f51 for motor rps failure. Ran auto cycle, all functions passed. Checked under unit, found rotor bolt loose. Tightened rotor bolt and started normal wash. Unit filled, sensed and washed. No faults. Op test good."

We serviced a

SAMSUNG DRYER

Model DV363EWBEUF/A1

Near Mentor, Ohio 44060

Jason N

Job Details: 09/28/2021

"Cc unit not heatingVerified no heat on dryer op cycle. Checked all thermals, found heater element open. Unit needs heater assembly. ; ordrng 1 DC97-14486A (Element assy)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LW8

Near Cleveland, Ohio 44110

Jason N

Job Details: 09/28/2021

"Cc unit not cooling Customer states unit never shuts off and freezer isnt freezing product. Found freezer cold but not freezing items. Checked frost pattern on evaporator, no frost pattern on evaporator, compressor is running. Unit has refrigerant leak. Needs sealed system repair. ; ordrng 1 242067214 (Evaporator) and 1 WPW10143759 (Filter drier)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500EBS02

Near Avon, Ohio 44011

Angel

Job Details: 09/28/2021

Cc that f2e1 would pop up after preheat was done and you would open the door.Replaced ui tested working as should. opt test ok. Brought core with me.

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC6FS2

Near Bay Village, Ohio 44140

Angel

Job Details: 09/28/2021

Cc that the lights are flickering. Found loose wire from connector made sure that the terminal was plugged in properly customer wiggled it around to make sure lights are working as should. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Elyria, Ohio 44035

Angel

Job Details: 09/28/2021

"Gearcase, stator, rotor, and slider were replaced ran calibration and auto test passed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB03

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 09/28/2021

"Replaced the door, bins. Cust does not have the nameplate. Will need a nameplate. Cust can install. Opt test ok. ; ordrng 1 W11223753 (Nameplate)"

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Middlefield, Ohio 44062

Brian M

Job Details: 09/28/2021

Cc unit leaking from dispenser area Verified Leak Needs dispenser Office to schedule ; ordrng 1 W11524103 (Dispenser)

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Strongsville, Ohio 44149

Manny

Job Details: 09/28/2021

"Replace glass frame, liner and inner glass. Opt test ok"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4205DS1

Near Rocky River, Ohio 44116

Marie V

Job Details: 09/28/2021

"Cc that the unit will keep fan running, but it only happens sometimes. Took control off found grease on it. Replaced control board tested. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF3000ESS01

Near Rocky River, Ohio 44116

Marie V

Job Details: 09/28/2021

"Cc that the unit is not cold enough in fresh food section. Took temp -2 * on freezer and 40* and 37* on fresh food section. Check thermistor , and control. Control is not sending 10VDc to the thermistor and thermistor is not reading properly. Unit will need control board and thermistor ; ordrng 1 WPW10384183 (Thermistor) and 1 W11035836 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Strongsville, Ohio 44149

David R

Job Details: 09/28/2021

Replaced gasket and put a dab of silicone behind as well. Tested and had customer test top rack as well. Not hitting gasket or coming out. Good. Op test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Novelty, Ohio 44072

Brian M

Job Details: 09/28/2021

Installed wheels

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 09/28/2021

Found unit not cooling start checking wiring connections and reboot electronic now unit is working and dropping temperature show customer office pls dont close job yet I told customer to call me tomorrow to make sure is cold in freezer

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Geneva, Ohio 44041

Dan

Job Details: 09/28/2021

"Customer complaint that unit is not allowing cycles to be selected or to start , confirmed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, user interface is good , unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

GE REFRIGERATOR

Model GIE21GTHCBB

Near Madison, Ohio 44057

Dan

Job Details: 09/28/2021

"Customer complaint that unit is not cooling, freezer section temperature at 76 degrees, fresh food section temperature at 75 degrees, evaporator fan is running, condenser fan is running, compressor was not running but then started and unit started cooling, unit needs new compressor; ordrng 1 WR87X25648 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/28/2021

"Cc unit not coming on. Found error code F6E2/F6E3. Communication error UI and Control. Will need both UI and main control. Gave estimate to customer. Customer paid SVC only. ; ordrng 1 W11112658 (Main control) and 1 W11112656 (UI console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Chardon, Ohio 44024

Dan

Job Details: 09/28/2021

"Customer complaint that strike broke, confirmed, installed new strike, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, Ohio 44141

David R

Job Details: 09/28/2021

Replaced FZ gasket. Leave closed for about 30 min-1 hr for seal to conform correctly to cabinet. Good. Op test ok.

We serviced a

KITCHENAID COOK TOP

Model KGCP467JSS2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/28/2021

"Cc that stove front right burner valve broken Found left front valve to be free spinning will not shut off or turn on properly Needs valve 3191292 part is no longer available Unit is not safe to use at this time ; ordrng 1 3191292 (valve,top bnr sm (1))"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Chardon, Ohio 44024

Dan

Job Details: 09/28/2021

"Customer complaint of water flowing into ice bin, confirmed, found evidence of a leaking valve, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11535162 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44108

Jason N

Job Details: 09/28/2021

"Cc unit only dispensing hot waterCustomer stated the only water the comes out on may cycle is hot water. Ran manual water valve test. Found cold and hot water reversed. Switched water lines on back of unit. Ran auto test, all functions passed. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Brecksville, Ohio 44141

David R

Job Details: 09/28/2021

"Replaced heater. Ran test while unit was out, good. No leaks. Tested while in under cabinet. Good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/28/2021

Cc of leak ran for 20 min did not duplicate a leak Possibly a issue with spray arms Customer to install ; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Westlake, Ohio 44145

Angel

Job Details: 09/28/2021

Cc that ice would not dispense found that from removing the other door the small shaft that come up from the ice motor to the ice bin to dispense it is not there will need to order.; ordrng 1 W11228132 (Shaft)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS00

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 09/28/2021

"Found filter housing not releasing enough pressure gave estimate customer will call whirlpool to see if they will cover parts if not she maybe fix threw us ; ordrng 1 W11346623 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JGDBBB

Near Willoughby, Ohio 44094

Dan

Job Details: 09/28/2021

"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, customer plugged unit in , evaporator fan is running, compressor and condenser fan are running, frost pattern formed, unable to duplicate the problem, advised customer to monitor for 24 hours"

We serviced a

WHITE-WSTINGHSE FREEZER

Model FU211LRW5

Near Willoughby, Ohio 44094

Dan

Job Details: 09/28/2021

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Mentor, Ohio 44060

Dan

Job Details: 09/28/2021

"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, customer plugged unit in, compressor did not start, applied 120 vac to compressor compressor did not start, unit needs new compressor , part is out of stock so not scheduling return appointment ; ordrng 1 W11547126 (Compressor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 09/28/2021

"Replace icemaker,opt test ok

We serviced a

MAYTAG DRYER

Model WGD5000DW1

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 09/28/2021

Start dryer and found no noise also customer said left front leg came out put back on ran a load of towels still no noise is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM02

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 09/28/2021

"Replace water cup fill,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM7

Near Independence, Ohio 44131

Gabriel P

Job Details: 09/28/2021

"Customer complaint that unit some time work and some time dont he have correct temperature the it will be in 60 degrees another day then it will work again I believe is the electronic board calling whirlpool tech line to confirm it spoke to Chris 7731859211; ordrng 1 WPW10317076 (Control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Bedford, Ohio 44146

Corina H

Job Details: 09/28/2021

Cust is not happy with how the glass has double sided tape to hold the door. Called t/l Leon file # 7731851150 nothing to do other then use the tape that comes with the door. Replaced the door. Found to screws missing on the handle. Used screws to tighten the bracket. Opt test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44104

Manny

Job Details: 09/28/2021

"Cc unit stops mid cycle, ran diagnostics and heard metal on metal grinding noise, found oil leaking from gearcase, unit will need gear case replaced ; ordrng 1 W11454741 (Gearcase)"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, Ohio 44111

Marie V

Job Details: 09/28/2021

Cc that the unit did not finish the cycle and that the unit was banging. Ran calibration and diag found error code of F0E5 off balance. Floor is not level. Very hard to tried to level. Cust wanted to add a piece of wood to try to get it level. Explain that thats not the best way .is not a permanent fix. Op test ok

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Bedford Heights, Ohio 44146

Corina H

Job Details: 09/28/2021

CC that as soon as it started it was cooling down. Found the gas line turned off. Turned the gas line back on. Ran diag no codes. Working as designed. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Cleveland, Ohio 44120

Manny

Job Details: 09/28/2021

"Cc unit light wont shut off, found control sending constant voltage to light even when the turn off is pressed. Unit will need control board.; ordrng 1 W10878844 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/28/2021

"Cc: after power outage display would not function properlyUnit would not turn on with power button. Entered diagnostics, Found no stored error codes. Exited diagnostics, found unit will power up after entering diagnostics. Found correct voltage and polarity at outlet. Needs control and uiSpoke with BJ, found a pre auth on parts onlyControl out of stock. Office to reschedule; ordrng 1 W11352122 (Control) and 1 W11318817 (cntrl-elec)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Mayfield, Ohio 44143

Joe O

Job Details: 09/28/2021

Customer did not receive part. Re ordering water valve; ordrng 1 W11434044 (Water valve assembly)

We serviced a

MAYTAG DRYER

Model DE7600

Near Shaker Heights, Ohio 44122

Manny

Job Details: 09/28/2021

"Replaced rollers , pulley, belt and blower wheel, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Cleveland, Ohio 44113

Marie V

Job Details: 09/28/2021

Replaced control and evap cover. Had to replace the harness from all one and put the new thermistors on it.tested fan pass. Put door back in. Op test okNo core for return

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 09/28/2021

Replaced the gaskets. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 09/28/2021

Could not remove washplate. Wash plate seized to shaft. Will need cut off. Needs wash plate; ordrng 1 W10902814 (washplate)

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYWH2

Near Cleveland, Ohio 44109

Marie V

Job Details: 09/28/2021

"Cc that the unit stopped making ice and the water stopped coming from the dispenser. It started working good but the ice maker didnt continue, confirmed found ice stuck in ice maker preventing from cycling. Cycled ice maker tested unit, filled with water. Advice cust to monitor unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 09/28/2021

Replaced the control and thermistors. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Beachwood, Ohio 44122

Corina H

Job Details: 09/28/2021

Replaced the drain pump. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD612ESS01

Near Solon, Ohio 44139

Brian M

Job Details: 09/28/2021

"Cc unit flooded her floor Found water leaking from door hinge conduit connected to door is broken exposing wires and broke water line To replace it looks to be part of the door found 3 leds out in freezer Will need door and leds; ordrng 3 W11462342 (Led)s and 1 W10800792 (dor-fip us), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDB1060AWS

Near Aurora, Ohio 44202

Brian M

Job Details: 09/28/2021

Cc unit not working Found control getting power but not working Ribbon cable on user interface has solder mitigation Needs control and UI UI is NLa 99003136; ordrng 1 12002709 (board control) and 1 99003136 (Ui)

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Maple Heights, Ohio 44137

David R

Job Details: 09/28/2021

Valve not needed. Found hot water was not turned on. Corrected. Reset faults. Ran diagnostics. Good. All components working. Good. Op test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JSC24C8EAM00

Near Avon, Ohio 44011

Angel

Job Details: 09/28/2021

"Replaced evaporator, compressor, and drier filter did a vacuum recharged with 5.3oz of r134. Opt test ok. Recommended customer to wait 24hrs for proper cooling."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW02

Near Cleveland, Ohio 44104

Jason N

Job Details: 09/28/2021

"Cc unit not making ice, now not cooling in either compartment. Found unit cold in freezer but not freezing product. Pulled evap cover, found ice ball on cap tube. Unit has refrigerant leak. Unit will need sealed system repair. Customer not repairing, estimate only. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44128

Joe O

Job Details: 09/28/2021

"Cc: not locking at start of cycle, not washingAdvised customer they are designed to lock in the rinse cycle. Installed actuator. Ran auto test and calibration. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM0

Near Beachwood, Ohio 44122

Manny

Job Details: 09/28/2021

"Cc unit not cooling in both sections. Confirmed that unit is really warm, not frost pattern on evap, compressor is buzzing and really hot, unit will need seal system repair, quote customer but will not proceed with the repair.; ordrng 1 W10160407 (Compressor) and 1 W10314606 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"

Our Service

Our Training