Near Jefferson, OH 44047
Jason N
Job Details: 12/13/2019
WASHER MAYTAG MVWC465HW2 "Installed basket, gearcase and hub. No change in clicking sound, called wp techline, Mike, stated the usual parts have been replaced that would cause a sound like that, just to ensure the basket is not rubbing on anything, or possible it’s motor bearings
Near Solon, OH 44139
Joe O
Job Details: 12/13/2019
DRYER MAYTAG MEDB755DW2 Cc: won’t startFound error codes f4e4(L2 voltage error) and f3e2(moisture sensor shorted or open). Found thermal fuse open. Replaced thermal fuse. Ran test cycle. Op test ok ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Brecksville, OH 44141
David R
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced parts. Tested. Op test ok
Near Wickliffe, OH 44092
Dan
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW92HEFW0
Near South Euclid, OH 44121
Dan
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hour
Near Columbia Township, OH 44028
David R
Job Details: 12/13/2019
OTR MICROWAVE KITCHENAID KMHS120EBS4 "Some buttons not working. Took apart all wires on control, re connected. Tested all buttons and everything is working. Op test ok"
Near Columbia Township, OH 44028
David R
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "On old mullion, when opening left side door, the strip would not open all the way causing it to hit the right side door. Put new one on and working good. Op test ok."
Near Cleveland Heights, OH 44118
Dan
Job Details: 12/13/2019
DRYER WHIRLPOOL LEB6400LW0 "Installed new door switch, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Near North Royalton, OH 44133
David R
Job Details: 12/13/2019
DISHWASHER MAYTAG MDB8989SHZ0 Cc not washing. No error code but wash motor isn’t running. Turned off and on power. Same thing. Ordering pump motor and control; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)
Near Parma, OH 44134
Corey L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint front right burner doesn’t light every time, confirmed took 3rd time to light lit twice and did not kite the next two tries, cleaned bottom of cap and ignitor head, ignited right away 5-10 tries, op test good"
Near Brecksville, OH 44141
David R
Job Details: 12/13/2019
WASHER WHIRLPOOL MAV7600AWW "Cc water leaking. Found water around drain pump and leaking at drain pump. Valves are good, no other water marks anywhere else. Ordering drain pump; ordrng 1 WP35-6780 (pump-water)"
Near North Royalton, OH 44133
David R
Job Details: 12/13/2019
DISHWASHER MAYTAG MDB6601AWB "Cc on light wash it will start normal time of 86, then about 10 mins later will stop. Ran service test. Heater not coming on. Tested heater, has resistance. Control board problem and also leaking underneath from float switch. Would need control and float
Near Strongsville, OH 44136
Corina B
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG525S0HZ1 Replaced receivers for door. Optest ok.
Near Cleveland, OH 44144
Dan
Job Details: 12/13/2019
RANGE AMANA AGR5330BAS3 "Customer complaint that burners are too high, adjusted burners, op test good"
Near Warrensville Heights, OH 44122
Dan
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE525S0HS1 "Installed new terminal block and harness, op test good"
Near Strongsville, OH 44136
Corey L.
Job Details: 12/13/2019
DRYER WHIRLPOOL WGD5000DW3 "Customer complaint dryer not starting, confirmed, found door switch failed, ordering switch; ordrng 1 WPW10569603 (switch-dor)"
Near Parma, OH 44129
Dan
Job Details: 12/13/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit does not fill up and customer unplugged cause it makes a noise, plugged unit in, drain pump started, unit is in continuous drain,canceled, started normal wash cycle, unit filled and began agitating, advised customer to run a
Near Parma, OH 44130
Corey L.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KSSC42QTS02 "Customer complaint of a beeping and ice not dispensing bin is stuck, confirmed, found sp W10549955 pertaining to auger not activating, ice clump in ice chute, bin broken, condenser fan is stalling and faintly beeps while restarting, found sp r4317426 rel
Near Cleveland, OH 44109
Corey L.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint unit not draining, ran diagnostics found f0e5, found blockage in drain line, cleared, op test good"
Near Aurora, OH 44202
Brian M
Job Details: 12/13/2019
RANGE WHIRLPOOL WW30430W Replaced hinges OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Auburn Township, OH 44023
Joe O
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF530PAYM7 "Cc: no heat, not cleaning as wellFound heater at 3 ohmed. Found burn mark on element. Ran diagnostics test cycle. Found error codes f10e1(dispenser electrical problem), f7e1(no heat), f5e2(door stuck closed), and f8e2(drain motor electrical problem). No
Near Lakewood, OH 44107
Corey L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Power checks pass, replaced sprk mod, op test good, Customer not present to sign"
Near Fairview Park, OH 44126
Corey L.
Job Details: 12/13/2019
WASHER WHIRLPOOL MHW5100DW0 "Customer complaint washer stopped working, water left in tub, confirmed, found f8e1 and f9e1, found drain pump failed, unit needs drain pump; ordrng 1 WPW10605427 (pump-water 53.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44135
Corey L.
Job Details: 12/13/2019
WASHER MAYTAG LAT9635AAM "Customer complaint washer did not drain, confirmed, found motor rusty and has failed, drain turns freely, unit needs drive motor; ordrng 1 12002353 (motor,2 sp&jumper kt ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bainbridge, OH 44023
Joe O
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL KDTE254ESS0 "Cc: not draining, kick plate missing, needs bolted inAdvised customer we do not do installation. There are no mounts or mounting points for dish washer. Found standing water in unit. Ran drain. Unit not draining. Put vac on drain. Not pulling any water f
Near Cleveland, OH 44102
Corey L.
Job Details: 12/13/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint washer not draining well and we have to do another drain cycle, ran diagnostics found f0e3 overload condition, f7e0 loss of power, cleared, ran spin and drain cycle, unit spinning and draining, unit is operating as designed, calibrated
Near Euclid, OH 44132
Corina B
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KFIS20XVBL2 "Cc that fridge is beeping at them, and does not turn on everytime. Checked temperatures found freezer at 12 degrees and ff at 45 degrees. Found main control and user interface failing. Will need user interface and main control. Parts are no longer availa
Near Strongsville, OH 44149
Corina B
Job Details: 12/13/2019
DISHWASHER/B-IN KITCHENAID KUDC10FXSS5 Replaced main control and harness wires. Ran calibration cycle. Optest ok. Took core for return.
Near Avon, OH 44011
Corina B
Job Details: 12/13/2019
WASHER MAYTAG MHW6630HC0 Replaced tub. Optest ok.
Near Rocky River, OH 44116
Corina B
Job Details: 12/13/2019
WASHER MAYTAG MVWX655DW1 Cc that machine is making really loud thud noises then stops washing. Ran diagnostics and found F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Noticed machine basket was off center and not level. Adjusted machine leveling so basket is more centered. Ran rinse a
Near Elyria, OH 44035
Gabriel P
Job Details: 12/13/2019
DRYER MAYTAG MGDC215EW2 Found pin and coin stuck on basket ring clear out opt test ok
Near Cleveland, OH 44110
Corey L.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW4955HW1 "Replaced parts, calibrated, op test good"
Near Avon, OH 44011
Corina B
Job Details: 12/13/2019
WASHER MAYTAG MVWB850YW0 Cc that unit makes a grinding noise and leaks out of the front. Ran diagnostics found F51 Rps sensor error. Found basket not engaging. Removed washplate and found splines worn. Will need new wash plate and hub. Water leaking will need new dispensers water
Near Concord Township, OH 44077
Jeff M
Job Details: 12/13/2019
DRYER MAYTAG MEDB850WQ0 "Heating element is open. Est only; ordrng 1 WP8544771 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Euclid, OH 44123
Corina B
Job Details: 12/12/2019
DRYER WHIRLPOOL WED5520SQ0 CC that the clothes are coming out wet have to run the dryer twice. Found a screen on the outside vent. Removed the screen with the lint. Air flow outside good. Optest ok.
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 12/12/2019
REFRIGERATOR FRIGIDAIRE FRT1856AWW Found drain clogged with debri causing issue. Cleaned out drain. Op test good.
Near Perry Township, OH 44057
Joe O
Job Details: 12/12/2019
COMPACTOR MAYTAG MTUC7000AWB2 Installed drive gear. Tested unit. Op test ok
Near Perry, OH 44081
Joe O
Job Details: 12/12/2019
DISHWASHER KENMORE 665.13044K114 Cc: dispenser does not openEntered diagnostics test cycle. Found error codes f7e1(no heat) f6e6(cool water). Let diagnostics continue found dispenser is functioning. Needs controlCustomer does not want to repair at this time.
Near Mentor, OH 44060
Joe O
Job Details: 12/12/2019
DRYER WHIRLPOOL WGD75HEFW0 Installed listed parts. Ran test cycle. Op test ok
Near Newbury Township, OH 44065
Jason N
Job Details: 12/12/2019
RANGE WHIRLPOOL WFE525S0HS1 Installed oven door hinges and receivers. Door op test good.
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/12/2019
WASHER ROPER RTW4516FW2 "Cc unit will not cycle.Customer states that it stopped completing cycles since last repair. Ran diagnostics, found code f8e1 for no fill, long fill. Found drain hose not connected to back of unit, found drain hose hanging nearby. Reconnected drain hose,
Near Lyndhurst, OH 44124
Dan
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Installed new filters,op test good"
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/12/2019
FREEZER GE FUF21SVDRWW "Cc unit not coolingCustomer stated he bought a control display board. The display was erratic and unit is not cooling. Tried to install and program new control, would not program. Called ge techline, Marc, he said there are 2 different versions, or possi
Near Windham, OH 44288
Jason N
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not turning on or cyclingCustomer stated it wouldnt do anything the first time until he rises the lid, then the second time it wouldn’t advance in cycle. Ran diagnostics, found codes f5e1 for lid switch fault, f2e1 for stuck button. Replaced lid
Near Highland Heights, OH 44143
Corey L.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Replaced filter head, op test good"
Near Cleveland, OH 44110
Corey L.
Job Details: 12/12/2019
RANGE AMANA AER6303MFS2 "Customer complaint hinges broke, found right hinge failed, replaced with part sent, op test good"
Near Strongsville, OH 44136
David R
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Re0laced part. Tested. All lights are working. Op test ok
Near North Royalton, OH 44133
David R
Job Details: 12/12/2019
WALL OVEN KITCHENAID KOCE507ESS07 "Replaced parts, tested oven and microwave. Op test ok."
Near Willoughby, OH 44094
Corina B
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cust showed pop, sent pic. CC that the unit is not making ice. Found the heater wires are broken, one wire is missing . Will need a new door and ui. ; ordrng 1 W10849516 (dor-fip) and 1 W11039890 (cntrl-elec)"
Near MIDDLEBRG HTS, OH 44130
Dan
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that when heavy soil cycle is selected the unit goes off balance and there is a banging sound when unit is adding water, unit is level, ran diagnostics no error codes found, banging sound is household pipe rattling when valve is close
Near Bay Village, OH 44140
Corina B
Job Details: 12/12/2019
WALL OVEN KITCHENAID KEBS278SBL04 "CC that the unit is not keep temps in both ovens. Heated upper and lower oven at 350* took temp. Upper oven the bake element is open. Lower oven is heating properly. Will need an bake element. ; ordrng 1 WPW10207398 (elmnt-bake 7988), used 1 SHIPPING (SH
Near Parma, OH 44134
Dan
Job Details: 12/12/2019
DRYER WHIRLPOOL WED7500GC0 "Installed new control, op test good"
Near Avon Lake, OH 44012
Corey L.
Job Details: 12/12/2019
DRYER MAYTAG MEDB835DC4 "Replaced thermistor, ran svc test, airflow unable to be detected, performed dryness level adjustment, advised customer to monitor"
Near Grafton, OH 44044
David R
Job Details: 12/12/2019
WASHER MAYTAG MVWB765FW3 "Cc unit not working, found some buttons on display not working. Unplugged and still not working right. Ordering console and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
Near Elyria, OH 44035
Gabriel P
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDPE234GPS0 Check voltage going in terminal block 124 also took wire nut out in put back in check voltage on control 124 ran diagnostic turn power off turn power back on good unit is working opt test ok
Near Lorain, OH 44055
Gabriel P
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW8240YW0 Customers fix the valve to a 1/4 turn cold and hot water is coming out this time but not coming out good pressure inside unit will need a valve customer the side not to fix unit they going to buy new
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replace defuser,opt test ok"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/12/2019
WASHER WHIRLPOOL MHW5630HW0 "Cc: leaking From dispenserCalled customer, on way. Customer stated she paused the cycle. Arrived customer started unit. It restarted a fresh cycle. Found unit is leaking from bellow. Found hair buildup in seal, cleared hair. Continued cycle, watched. Lea
Near Mentor, OH 44060
Arthur V
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Found unit needs a evap fan motor. Voltage to motor motor is not running. ; ordrng 1 WPW10236142 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland Heights, OH 44118
Dan
Job Details: 12/12/2019
WALL OVEN KITCHENAID KEBS207DBT8 "Customer complaint that unit started flashing error and locked door and burnt, ran diagnostics found f3e2(oven temperature too high) error code, oven temperature sensor is within range, unit needs new control, control is no longer available; ordrng 1 44
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/12/2019
REFRIGERATOR MAYTAG MFX2570AEM3 Icemaker not cycling level broken replacing from truck stock it cycle and fill opt test ok no charge ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Mentor, OH 44060
Arthur V
Job Details: 12/12/2019
WALL OVEN WHIRLPOOL WOD77EC0HS00 Upon arrival customer informed me that unit once again shut down and restarted on its own. Called techline talked to rick. Rick informed me that engineering is aware of the issue and are working on a fix. Rick took notes and said we would be informed of t
Near Cleveland, OH 44118
Dan
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Customer complaint that unit is not cooling in freezer section , fresh food section temperature at 40 degrees, freezer section temperature at 25 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evapora
Near Roaming Shores, OH 44084
Arthur V
Job Details: 12/12/2019
WASHER MAYTAG MVWC565FW1 Found 2 error codes f7e6 and f7e5 both related to the motor. Ran manual test unit agitated low and high. Unit shifted and spun low and high. Could not find sny isdue with motor. No rubbing by cover assy and i inspected wiring at control panel with no sign
Near North Ridgeville, OH 44039
Corina B
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW7300XW0 CC that there is no cold water going into the washer. Found the hot and cold are switched. Switched the hot and cold water lines. Started a cold cycle filled with cold water. Optest ok.
Near Sheffield Lake, OH 44054
Corina B
Job Details: 12/12/2019
RANGE WHIRLPOOL WFG505M0BS3 CC that the oven does not work. Found the connection to the bake igniter not plugged in. Checked amp draw with watt meter 3.5 amps. Turned oven on to 350*. Optest ok.
Near Bedford, OH 44146
Dan
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint that door gasket is not sealing, confirmed, adjusted door gasket, applied petroleum jelly, gasket is sealing now, unit is operating as designed"
Near Strongsville, OH 44136
David R
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Replaced. Alive. Found ice stuck in water line in door. Cleared ice. Tested and call for water and icemaker cycled. Op test ok
Near Columbia Township, OH 44028
David R
Job Details: 12/12/2019
WASHER WHIRLPOOL GHW9150PW4 "F11 error code refers to MCU. Took off front panel, looked at MCU. Had burnt marks on it and connection to motor. Would need MCU and harness.** customer paid SVC, do not order parts; ordrng 1 W10756692 (cntrl-elec) and 1 WPW10137867 (harns-wire ), used 1
Near Willoughby Hills, OH 44094
Corey L.
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "customer complaint of poor cooling both compartments, temps were 40 in frz and 50 in ff 35 in ice box, poor frost pattern, ran test four, diverter valve passed, unit has a low side leak, Called tl spoke with mark, suggestion checking evap joints with soa
Near North Olmsted, OH 44070
Corina B
Job Details: 12/12/2019
DRYER WHIRLPOOL WGD4815EW2 Replaced the flame sensor. Cycled dryer on and off several times. Optest ok.
Near Lakewood, OH 44107
Corina B
Job Details: 12/12/2019
WASHER WHIRLPOOL MVWC565FW1 Replaced the latch. Ran a rinse and spin. Optest ok.
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/12/2019
WASHER MAYTAG MVWX655DW0 Cc: grinding noise during spin cycleFound squealing when unit started spinning. Found cam gear coming loose. No damage to cam. Applied loctite and tightened cam gear. Ran auto test and calibration. Op test ok
Near Beachwood, OH 44122
Joe O
Job Details: 12/12/2019
DRYER WHIRLPOOL LEQ9030PQ0 "Cc: not doing anythingFound door switch snapped. Needs door switch. Installed door switch. Ran test cycle. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WP3406107XXX (XXX DO NOT RESTOCK XXX2183) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KBFC42FSS00 Installed mullion rail. Op test ok
Near Cleveland, OH 44102
Corey L.
Job Details: 12/12/2019
DRYER GAS WHIRLPOOL MGDC215EW2 "This is at a school, Customer complaint dryer light is working but it won’t start, confirmed, found timer WPW10185981 failed, quoted repair,used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44114
Corey L.
Job Details: 12/12/2019
ICEMAKER KITCHENAID KUIS15NRTB1 "Customer complaint ice maker not making ice, confirmed, temp was 17-30, reservoir full, found sp R8178824 related to issue, unit needs water level sensor; ordrng 1 WPW10548509 (sensor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Olmsted, OH 44070
David R
Job Details: 12/12/2019
MICROWAVE B-IN WHIRLPOOL WMH53520CS5 "Replaced screws. Tested, good. Op test ok"
Near Parma, OH 44130
Dan
Job Details: 12/12/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint that unit is not making ice, cycled ice maker , ice maker cycle but didn’t fill, found fill tube frozen, unit needs new valve ; ordrng 1 W10279909 (valve-inlt)"
Near Lakewood, OH 44107
Corey L.
Job Details: 12/12/2019
KITCHEN WHIRLPOOL WDT720PADM3 "Customer complaint dishwasher not drying dishes, husbands father is an electrician so he checked the element and found it failed, replaced it and still not drying, ran svc test found heater fault, heater passed, temped water at 54 ran water in sink until
Near Streetsboro, OH 44241
Jason N
Job Details: 12/12/2019
WASHER WHIRLPOOL MHW4200BG0 "Installed inlet valve assembly, however, hose nipple broke off dispenser when trying to remove cold hose. Unit needs dispenser housing ; ordrng 1 W10575334 (disp.drawer assy)"
Near Chardon, OH 44024
Joe O
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Cc: not making iceFound ice maker in off position. Found bail arm for ice maker binding. Straightened bail arm op test ok
Near Kent, OH 44266
Jason N
Job Details: 12/12/2019
RANGE FRIGIDAIRE PLEB30M9ECD "Installed bake element, ran bake test to 300 degrees. Op test good."
Near Amherst, OH 44001
Gabriel P
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found no frost on evaporator temperature on freezer is 56 degrees so is fresh food section there is a leak ordering evaporator and dryer will need second technician not ready to do this on my own charge double labor ; ordrng 1 W11179385 (drier-tube) and 1
Near Lorain, OH 44053
Gabriel P
Job Details: 12/12/2019
RANGE WHIRLPOOL MGR5730BDW Burner head not allowing gas to light ordering ; ordrng 1 WP3412D021-09 (burner) and 1 WP3412D024-09 (burnr-head) and 1 WP74004410 (igniter)
Near Parma, OH 44134
Jason N
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Recovered refrigerant, installed compressor and uv dye drier. Pulled vacuum on system to 29in/hg. For 15 min. Shut off pump, watched gauges for any change. No change, charged system with 4.25 oz. of r134a. Good frost pattern starting, unit starting to co
Near Hambden Township, OH 44024
Joe O
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 Cc: door not closingFound installer mounted bracket holders to the underneath of the countertop and the glue or tape is giving away and causing the brackets to hit the door. Advised the customer we cannot do anything with install issues. Spoke with BJ he
Near Brooklyn Heights, OH 44131
Jason N
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Installed ice auger motor, ice dispense test good."
Near North Olmsted, OH 44070
David R
Job Details: 12/12/2019
WASHER WHIRLPOOL MVWB850YW0 "Replaced parts. Tested. Looked underneath, good. Op test ok; used 1 W10435302 (BEARING) from stock"
Near Cleveland, OH 44104
Corina B
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 CC that the unit is not cooling. Ff and Fz 77* checked both evap and compressor could not find any leaks. Internal leak. 3 way is opening. Called t/l Leon unit is non repairable.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Call bj to help put fridge into diagnostic then we ran lots of test one was test 120 icemaker harvest found out it was showing bf bin full but is empty spoke to tech line Kathy she said icemaker is bad to change it also found rails not closing properly or
Near Shaker Heights, OH 44122
Dan
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that unit is not making ice or dispensing water, found filter clogged, advised customer to replace filter"
Near Avon, OH 44011
Corey L.
Job Details: 12/12/2019
DRYER MAYTAG MED5630HC0 "Replaced thermistor, op test no good, every component on heater circuit tests pass, ordering element and thermistors and control, to get customer fixed; ordrng 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml) and 1 W11316370 (cntrl-elec) and 1 WP338774
Near Avon Lake, OH 44012
Corina B
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 CC that there is a gap in the freezer. Steamed freezer out. Found the freezer door is splitting from the liner and the stainless steel. Will need a new door. Office to order part ; ordrng 1 12977877SQ (dor-fip ss) and 1 W10876598 (nameplate)
Near Olmsted Falls, OH 44138
David R
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Put in new deli control. Lights did not go off at all, staying on. Removed control and unit working normal. Ordering controls and deli drawer. Also need parts research for harness that is connected from deli drawer to unit. Will need to come back with te
Near Jefferson, OH 44047
Joe O
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: not making iceCustomer states it worked for a while then stopped. They lost power, when power came back it started making ice again. Then stopped again. Installed control. Cycled ice maker. Ice maker receiving power but will not cycle. Needs ice make
Near Cleveland, OH 44109
Corey L.
Job Details: 12/12/2019
WASHER MAYTAG MVWB835DC3 "Customer complaint washer not completing cycles, ran diagnostics found f5e2 lid lock failure, cleared tested lid lock, lid locked but when pulling on lid to check lock unit throws f5e2 and goes back to stand by mode; ordrng 1 W10861642 (latch)"
Near Conneaut, OH 44030
Arthur V
Job Details: 12/12/2019
DISHWASHER MAYTAG MDB8959SFZ4 Found spray arms clogged and need replaced. ; ordrng 1 W10803178 (arm-spray) and 1 WPW10605345 (arm-spray)
Near Mentor, OH 44060
Corina B
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced the fan blade and motor. Siliconed the fresh liner and Vaseline the gaskets. Optest ok. Will need to order a nameplate. Customer can install.; ordrng 1 WPW10481433 (nameplate)
Near Garfield Heights, OH 44125
Dan
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at 32 degrees, evaporator fan is running, compressor and condenser fan are running partial frost pattern on evaporator, unit needs ne