Service History 849 | Freds Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVQ1

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 07/22/2021

"Cc unit start button not workingCustomer states start button and a few other button have stopped working when pressed. Verified Start button, Cancel button, and Rinse only button not working. Unit needs console control. Customer not repairing at this time, estimate only.; ordrng 1 WPW10175348 (Console)"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Middleburg Heights, Ohio 44130

David R

Job Details: 07/22/2021

"Replaced both control and UI, ran steps 51/52. Good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Aurora, Ohio 44202

Dan

Job Details: 07/22/2021

"Customer complaint of loud noise, confirmed, found motor not properly mounted causing blower wheel to rub on housing, corrected motor mount, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near North Royalton, Ohio 44133

Corina H

Job Details: 07/22/2021

Replaced the turbidity sensor and wire. Ran a calibration. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID COOK TOP

Model KICU509XBL00

Near Westlake, Ohio 44145

David R

Job Details: 07/22/2021

"Cc unit getting F47. Checked error code and went through tech sheet. Found shorted fuse, tested more and found shorted control. Gave estimate for module. Customer paid SVC. Customer calling customer service about unit. Do not order parts at this time ; ordrng 1 W10857232 (Module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC2

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/22/2021

Ran entitlement in warranty Cc unit not spinning properly and leaking Found leak coming from dispenser Needs drawer assembly Ran several spin test could not determine an issue with the spin at this time ; ordrng 1 W11524103 (Drawer)

We serviced a

MAYTAG WASHER

Model MVWC465HW

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/22/2021

"All vibration was normal,unit working as designed"

We serviced a

MAYTAG WASHER

Model LAT2500AAE

Near Chardon, Ohio 44024

Dan

Job Details: 07/22/2021

"Customer complaint that unit is leaking, confirmed, found unit leaking from tub seal, found gear oil all over inside unit, unit needs new tub seal and transmission, transmission and tub seal cannot be replaced be the tool needed is no longer available, unit is not repairable"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Cleveland, Ohio 44135

Corina H

Job Details: 07/22/2021

"CC that the unit will throw a f5 error code. Verified and ran diagnostics found error codes f5e2 Lid Lock Will Not Lock Or Lid Lock Failure, f5e3 Lid Lock Will Not Unlock, F0e3 overload. Verified dcv to control and not reading correctly with latch will need control board and latch replaced. Gave customer estimate and they said they will call whirlpool to see if they can get an authorization for coverages on parts.; ordrng 1 W11170706 (Main control) and 1 W10810403 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW03

Near Lorain, Ohio 44052

Gabriel P

Job Details: 07/22/2021

"No issue with new gasket it just needed to be snapped in ,opt test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/22/2021

Installed control OP Test Ok

We serviced a

KENMORE DISHWASHER

Model 665.12773K310

Near Brecksville, Ohio 44141

Marie V

Job Details: 07/22/2021

Replace pump motor. Tested unit. No leaks. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/22/2021

Cc that the unit is loud. Confirmed unit is vibrating a lot. Took panel off and found blower wheel full with lint. Cleared out and tested unit. Good. Also check vent outside and advice cust to replace foil vent for flexible matal or rigid metal foil vent is considered fire hazard. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kent, Ohio 44240

Brian M

Job Details: 07/22/2021

Installed sump assembly OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Avon Lake, Ohio 44012

David R

Job Details: 07/22/2021

Unit test good. Customer still had questions. Seems like invalid options were being pressed. Customer doesnt have owners manual. Will need to download. Gave model number.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kent, Ohio 44240

Brian M

Job Details: 07/22/2021

Could not reach tech line just kept getting busy signal created a document and submitted it in service matters Connected unit to Maytag and ran update Ran quick wash no issue at this time Advised to try and see if updates helped

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51ES4ES02

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/22/2021

"Cc that the oven will not work, cust said that whirlpool told her that they will send her a new unit but is in back order. Unit is not working. Check the breaker it was turned on. Check power coming in at the control 120, on l2 side, called BJ had me verify l1 on control had 0V. Check power at the terminal coming in. From L1 to N 0V from L2 to N 120V and from L1 to L2 0V. Will need electrician."

We serviced a

MAYTAG WASHER

Model MAH2400AWW

Near Chardon, Ohio 44024

Joe O

Job Details: 07/22/2021

"Cc: clunking noise then unit stoppedCustomer stated unit was running then they heard a loud clunk and the unit stopped, they stated they hurried up and shut the unit off. Found basket broke free from shaft. Needs inner, outer tub assembly, and drumFront outer tub and basket discontinued; ordrng 1 12002538 (tub-outer) and 1 34001120 (hose-drawe(discontinued)) and 1 34001174 (Front outer tub(discontinued))"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/22/2021

The units sump is Seized in place. The pump is receiving power I found the filter screen split needs a new sump motor filter; ordrng 1 W11085683 (Sump) and 1 W10872845 (Filter)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Atwater, Ohio 44201

Brian M

Job Details: 07/22/2021

Cc unit not spinning Found tub hub damaged and gearcase splines damaged Gearcase washplate and tub hub needed ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase)

We serviced a

GE DISHWASHER

Model GSC3500D55BB

Near Orwell, Ohio 44076

Joe O

Job Details: 07/22/2021

Installed timer. Ran test cycle. Timer is advancing. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW0

Near Atwater, Ohio 44201

Brian M

Job Details: 07/22/2021

"Cc unit wont spin Found gearcase locked up Needs gearcase and washplate ; ordrng 1 W11132267 (gearcase) and 1 WPW10215115 (washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXNS00

Near Amherst, Ohio 44001

Gabriel P

Job Details: 07/22/2021

Clear clogg ice on fill tube advise customer valve may be whipping and they may want to replace it but they the side wait and see what happens

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Strongsville, Ohio 44149

Marie V

Job Details: 07/22/2021

"Cc that it takes too many times to close door. Confirmed, removed top rack and found old wheel still on it. Removed, ask cust to tested. Op test ok"

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Perry, Ohio 44081

Jeff M

Job Details: 07/22/2021

Customer is having an issue with the fabric softener and bleach valve not dispensing properly. I took the machine apart and had no error codes. I tested the individual water solenoids each were within spec which is 1k ohms. From there I reassembled the machine put the machine back into test mode individually turned on each water solenoid through the test cycle everything is operating. I took the dispenser apart I cleaned it did not find any blockage. The main control board will work manually but will not work automatically needs a control board estimate only.; ordrng 1 WH22X30898 (Control) and 1 S

We serviced a

GE REFRIGERATOR

Model GFE24JSKFFSS

Near Perry, Ohio 44081

Dan

Job Details: 07/22/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at -11 degrees, found mullion not catching closer, raised fridge door, mullion closing now, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Ravenna, Ohio 44266

Brian M

Job Details: 07/22/2021

Unit temping at 51 degrees In both sections Found compressor running Found light uneven frost pattern on evap Needs sealed system repair Evap and drier ; ordrng 1 WP2188823 (evaporator) and 1 W11179385 (drier-tube)

We serviced a

GE REFRIGERATOR

Model GFE24JSKFFSS

Near Perry, Ohio 44081

Jeff M

Job Details: 07/21/2021

Installed the new part op tested good. Damper. I found that the freezer seal is not ceiling correctly there is a rip in the corner needs a seal; ordrng 1 WR14X25030 (Gasket)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKSS03

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 07/21/2021

Replaced the condenser fan. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 07/21/2021

Replaced the heater and valve. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, Ohio 44072

Joe O

Job Details: 07/21/2021

"Installed control. Found control beeping, would not run. Ohmed out compressor, evap fan. Hooked up compressor tester. Found compressor not running. Re ordering control. Needs compressor, evap fan motor, ui, and inverter boxParts out of stock, office to reschedule; ordrng 1 W10822580 (evap fan motor) and 1 W10839424 (cntrl-elec) and 1 W10841139 (compressor) and 1 W10629033 (inverter box) and 1 W10818296 (cntrl-elec)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/21/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL ICEMAKER

Model WRS555SIHZ00

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/21/2021

Installed the new part op tested good. Icemaker

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Aurora, Ohio 44202

Brian M

Job Details: 07/21/2021

Cc unit still not closing properly and UI messing up Called whirlpool stated findings and stated what previous work was done to try and fix, Unit going for review

We serviced a

GE DRYER

Model DBSR463GG7WW

Near North Olmsted, Ohio 44070

Marie V

Job Details: 07/21/2021

"Cc that the switch broke. Confirmed replace start switch, tested unit, unit started heating. Advice cust to replace plastic vent because thats considered a fire hazard. Replace with flexible metal or ridged metal. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Westlake, Ohio 44145

Marie V

Job Details: 07/21/2021

"Unit is under warranty. Looked up the entitlement shows in warranty. Cc that the freezer light works sometimes but its been good for the last week, also frost on freezer and ice got melted and had snowflakes all over freezer compartment, and that the doors arent aligned. Ice is good now, explain cust that maybe door didnt closed all the way causing frost on freezer and ice to melt, left hand side door is lower and mullion is barely hitting top to properly open and close, added washer to left door and oiled bottom hinges so door can close better. Ask cust to test door. Op test ok; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1100XTLB1

Near Seven Hills, Ohio 44131

Dan

Job Details: 07/21/2021

"Installed new tub, no leaks , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Oakwood Village, Ohio 44146

Dan

Job Details: 07/21/2021

"Customer complaint that unit is not making ice and the freezer is not freezing food, fresh food section temperature at 55 degrees, freezer section temperature at 32 degrees, partial frost pattern on freezer section evaporator, unit needs new fresh food section evaporator and compressor, customer does not want repair at this time ; ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGD506GSS00

Near Aurora, Ohio 44202

Corina H

Job Details: 07/21/2021

Customer stated the burners would spark when unit was off. Advised cust to get a video of the spark if it happens again. Replaced the burner heads. Opt test ok

We serviced a

WHIRLPOOL STACK W/D

Model WED6620HC0

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 07/21/2021

"Cc: since last visit for the washer, the dryer started leakingCustomer stated since we repaired the washer the dryer started leaking from the door while using the steam function. Found water markings on the front of the dryer. Ran auto test. Unit is misting as it should. Checked outside vent. Found low air flow. Advised customer to have venting checked. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Needs venting checked"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Chesterland, Ohio 44026

Joe O

Job Details: 07/21/2021

"Cc: water line on rear of unit has hole, customer wondering if shelves are missingFound pin hole in filter housing water line. Advised customer the extra spaces in the freezer are to allow the shelves to be moved. Needs water filter lines; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)"

We serviced a

KITCHENAID WINE COOLER

Model KURR314KSS00

Near Westlake, Ohio 44145

Marie V

Job Details: 07/21/2021

"Took POP . Cc that the unit is not cooling and that they had to turn the cooling off because it had an alarm every 4 hours or so. When arrived turned cooling back on, no fan running. Only the condenser fan was running. Took back panel off and verify all connections, found a connector on compressor not all the way in. Plugged in all the way and compressor started for a second and then it stopped, I unplugged unit and waited and plugged back in. No changes, took front panel off and verify connections in the front. They were all good. When put unit back together compressor and evap fan started running. Advice cust to monitor. And allow unit 24 hours to reach normal temps. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Solon, Ohio 44139

Corina H

Job Details: 07/21/2021

CC that there is a loud noise. Found a lot of frost in the freezer. Found the freezer gasket coming off. Steamed out the freezer. Will need a new cover.; ordrng 1 W10919804 (Cover)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/21/2021

Installed the new part op tested good. Control

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/21/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Lorain, Ohio 44053

Marie V

Job Details: 07/21/2021

"Cc that the unit is making a grinding noise when agitating. Ran diag no error codes , ran auto test, pass cust told me which one was the noise, explain that thats normal operation. Explain that 6-7 bath towels = a full load and that they only need 1-2 tablespoons of detergent Pedro load. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Cleveland, Ohio 44120

Dan

Job Details: 07/21/2021

"Customer complaint of frost build up in freezer section, doors are sealing, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Walton Hills, Ohio 44146

Corina H

Job Details: 07/21/2021

"Cust showed pop, sent pic. CC that there is frost in the freezer. Confirmed. Found the freezer gasket not touching the cabinet frame. Steamed out the gaskets. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ02

Near Kirtland, Ohio 44094

Joe O

Job Details: 07/21/2021

Installed freezer led. Op test ok

We serviced a

WHIRLPOOL STACKED W/D

Model WET4024HW0

Near Cleveland, Ohio 44113

Dan

Job Details: 07/21/2021

"Customer complaint that dryer drum is not spinning, confirmed , found belt snapped, unit needs new belt; ordrng 1 3394652 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Eastlake, Ohio 44095

Dan

Job Details: 07/21/2021

"Customer complaint that unit is not making ice, Confirmed installed new ice maker, op test good"

We serviced a

MAYTAG DRYER

Model MDG10CSAAL

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 07/21/2021

Found flame sensor defective ordering also senior tech bj made new mobile form; ordrng 1 WP338906 (Sensor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near North Royalton, Ohio 44133

David R

Job Details: 07/21/2021

Replaced icemaker. Tested fascia heater. Good. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Seven Hills, Ohio 44131

Gabriel P

Job Details: 07/21/2021

"Replace parts but regulators couldnt replace cause they had a braided line advise them to use copper or plex but me and senior tech confirm is the pressure of house,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Royalton, Ohio 44133

David R

Job Details: 07/21/2021

"Replaced gearcase and shifter. Tested with a load of towels on, unit is agitating. Good. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Parma, Ohio 44130

David R

Job Details: 07/21/2021

"Cc unit control not taking commands. Confirmed, certain options like bake/broil will not let you select and will not go into diagnostics error mode. Ordering control panel. * office to reschedule ; ordrng 1 W10915661 (Control panel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Seven Hills, Ohio 44131

David R

Job Details: 07/21/2021

Got here right before customer had to leave for appointment. Cc pads broken off. Sleeve friction pads needed. Customer had to leave so ordering for return. ; ordrng 4 WP8268961 (Pad)s

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Parma, Ohio 44129

David R

Job Details: 07/21/2021

"Customer had questions about the unit starting up, load size, unit balance, dispenser. Went through tested unit, no error codes. Unit passed diagnostics. Tested drain and spin cycle, unit is spinning and agitating. Put a load of towels in. Let customer know about drain ports in the dispenser. Unit is balanced. Went over unit locking and unlocking in a cycle. Unit test good. Went over capacity and different cycles and options. Unit is good op test ok"

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW1

Near Cleveland, Ohio 44135

David R

Job Details: 07/21/2021

"Cc some unit control panel lights not turning on or staying dimly lite when unit is off. Confirmed. Tried to reset by unplugging, holding start then soil and optional unit did reset but lights staying on still. Will need control assembly. Ordering. ; ordrng 1 5304510357 (Control panel assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Wickliffe, Ohio 44092

Jason N

Job Details: 07/21/2021

Installed belt and pulley. Ran auto test. No abnormal sounds heard. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB7600AWB

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 07/21/2021

"Cc unit not washing dishes Ran wash test, pump motor not turning on, only humming. Pulled wash assembly apart, found some debris around chopper blade and impeller. Removed and reassembled. Reran wash test, good spray pressure from pump. Started a few times to ensure wash motor functioning properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 07/21/2021

"Cc unit needs panel replaced due to damage Found unit has a small chip on front of unit. Part sent by Snow bothers is the entire outer shell (W10676681 ). Advised customer job may take around an hour+. Found shell sent out is damaged worse then actual unit chip. Customer stated she will not continue trying to repair, is calling Snow brothers to see if she can get a discount or some touch up paint to cover the chip.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf757sdem01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/21/2021

Unit was unplug when arrive also ther was alot of towels in floor then ask customer whats wrong with unit she said cooling is good but on fridge underneath deli drawer it built s a sheet of ice also on the freezer as well found both drip pan clog steam and clear also before pulling unit out with my plastic mat found floor damage took picture before continuing ..everything done opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near South Euclid, Ohio 44121

Jason N

Job Details: 07/21/2021

"Cc unit not cooling Found unit temperatures in both compartments room temperature. Compressor not running, start relay clicking on and off. Compressor cold, has not been running. Verified voltage to relay, good at 122v. Replaced start relay using truck stock. Compressor started up. Unit starting to cool. Advised customer allow 24 hrs. For unit to return to desired temps before restocking. ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW2

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/21/2021

"Cc of noise when washing Found gearcase to be loud Will need washplate and gearcase ; ordrng 1 W11455453 (Gearcase) and 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/21/2021

"Cc unit top rack broken, falling down.Customer showed pop.Found left side track wheel broken away from adjuster body. Replaced using misc. truck stock adjuster kit. Top rack op test good. ; used 1 W10712395 (Adjuster kit) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Kent, Ohio 44240

Brian M

Job Details: 07/21/2021

Found leak coming from rail mount Tightened screw OP Test Ok

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4205DS1

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/21/2021

"Found amperage to hight and found defective magnetron ordering Cust will owe labor when job is done ; ordrng 1 W10818686 (Mag) and 1 W10668273 (Thermostat) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Painesville, Ohio 44077

Joe O

Job Details: 07/21/2021

Cc: not making iceFound ice maker in off position. Turned ice maker on. Cycled. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Eastlake, Ohio 44095

Dan

Job Details: 07/21/2021

"Unit was not installed it was sitting in the garage, customer was told exactly were going to install it, informed customer that I can repair it but not install, cust stated that she would like to have it replaced and is going to call Home Depot to replace it, customer did not want me to repair unit at this time, tub on unit is also damaged, unit will need new tub if it comes back to us"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Olmsted Township, Ohio 44138

David R

Job Details: 07/21/2021

"Replaced top oven sensor. Ran a normal bake at 350* customer had thermometer in top oven, used to test. After preheat took about 10 mins for the thermometer to read correctly. Per owners manual page 11, says thermometers are not recommended as some do not show correct temp. Unit is working correctly and getting up to correct temp. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Mentor, Ohio 44060

Joe O

Job Details: 07/21/2021

Installed harness. Tested. Op test ok

We serviced a

SAMSUNG DRYER

Model n/a

Near Madison, Ohio 44057

Joe O

Job Details: 07/21/2021

"Cc: not heatingFound heating element open. Needs elementCustomer does not want to repair at this time; ordrng 1 DC97-14486A (Element assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, Ohio 44137

Corina H

Job Details: 07/21/2021

"CC that the unit does not power on. Confirmed. Checked the outlet, good. Checked the control and was receiving 120V also disconnected plugs to see if any components on washer were shorted causing the control to die but nothing worked. Will need main control board. Opt test ng. Lid lock was clicking. Replaced the lid lock from t/s. Opt test ng. Found the capacitor was disconnected. Reconnected the capacitor. Ran a calibration. Started a auto test when drain turned on blew control. Checked the drain pump, swollen. Will need a new drain pump and control.Brought core back for return.Cust request that appointment due to being out of town.; ordrng 1 W10919003 (Drain pump) and 1 W11170317 (Control), used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC), and 1 W11307244 (DOOR LOCK) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LB

Near Garrettsville, Ohio 44231

Brian M

Job Details: 07/21/2021

Complaint water leaking Found water coming from drain tube Drain tube clogged Clear clog OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/21/2021

"Found ice maker lever came off put back in place and clean all ice on floor,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/21/2021

"Cc unit lid lock not locking or not startling a cycle. Found unit stuck in drain out mode. Tub half full of water, drain pump humming but not draining. Emptied water from tub, pulled drain pump. Found drain system full of pulverized rubber. Cleared unit system of rubber. Filled tub with water and drained out a few times to flush system of remaining rubber. Ran auto test, all functions passed. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Garfield Heights, Ohio 44125

Jason N

Job Details: 07/21/2021

Installed UI. Power cycled unit. Filter status reset to 100%. Tested all dispense options. All functions normal. Op test good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44102

Jason N

Job Details: 07/21/2021

"Cc unit making metal grinding sounds. Ran test cycle, found spin basket loose. Tried to tight spinner nut. Shaft is also spinning with drive block. Unable to tighten down. Unit needs gearcase. ; ordrng 1 W11454741 (Gearcase) and 1 WP21366 (Nut) and 1 WP389140 (Drive block)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44128

Corina H

Job Details: 07/21/2021

"CC that the unit is not heating and the timer never went off. Confirmed. Checked the terminal block, good. Checked the vent outside, clear. Started a time dry timer moved. Started an automatic dry cycle, timer move. Checked the wires at the fuses and thermostat. Found a loose wire at the thermostat. Plugged the connections in. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Warrensville Heights, Ohio 44128

Corina H

Job Details: 07/21/2021

"CC that the unit is not unlocking. Confirmed. Checked the lid lock. Replaced the lid lock. Opt test ng the ui is not selecting cycles. Will need a main control and ui.; ordrng 1 W11100602 (Control) and 1 W10861510 (Ui), used 1 W10810403 (LID LATCH), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model LDE8424ACE

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 07/21/2021

"Replaced the idler pulley and support rollers. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middlefield, Ohio 44062

Brian M

Job Details: 07/21/2021

Installed valve and actuator Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL FREEZER

Model WRT518SZFM00

Near Burton, Ohio 44021

Brian M

Job Details: 07/21/2021

Cc of frost build up in the middle front Inspected gasket could not see a reason to replace Filled liner in with silicone adhesive Advised to watch ; used 1 W10841140 (Adhesive) from stock

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 07/21/2021

"Replace control and console,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44109

Jason N

Job Details: 07/21/2021

"Cc unit icing up in freezer.Found both doors not sealing, lot of frozen condensation buildup on freezer. Both doors are uneven with cabinet, shimmed both doors using washers. Adjusted leveling of unit to have gravity close ability. Advised customer to monitor. Op test good. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Lorain, Ohio 44052

Gabriel P

Job Details: 07/21/2021

Arrive at customer home and he said he return dryer and got General Electric and that he dont need service

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chardon, Ohio 44024

Brian M

Job Details: 07/21/2021

"Cc that sometimes unit will not run Ran unit, unit seems to be functioning properly at this time"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Chardon, Ohio 44024

Brian M

Job Details: 07/21/2021

Cc that another company replaced soap dispenser and now dishwasher leaks Found dispenser not bolted in Tightened and added screws to dispenser OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KEBS277SBL04

Near Beachwood, Ohio 44122

Corina H

Job Details: 07/21/2021

"Cc that oven takes to long to pre heat. Ran diagnostics and found error code F6E1 cook oven over temperature. Turned oven off for 30 seconds ran diag bake and broil turn on. Heated both ovens to 350* top oven is heating slower. Will need a main control and temp sensor. ; ordrng 1 WPW10119142 (Control) and 1 WPW10131825 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, Ohio 44035

David R

Job Details: 07/21/2021

"Cc unit not getting pass rinse. Tried to spin tub, would not spin. Found basket speed error. Basket feels locked up. Look and found a long 2-3 inch nail stuck in basket drain hole. Locking up basket. Removed. Tested. Good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDB01

Near Andover, Ohio 44003

Jeff M

Job Details: 07/21/2021

I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Just to be sure I also pressurize the system to 100 pounds held for 10 minutes. Charge the unit with 4.27 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Madison, Ohio 44057

Joe O

Job Details: 07/21/2021

Cc: not fillingFound error codes f3e2(inlet water temp fault) f8e1(long fill) f2e1(stuck key). Found no water flow from hot valve. Pulled lines has good pressure. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cleveland, Ohio 44120

Jason N

Job Details: 07/21/2021

"Cc unit leaking Cust stated unit leaking from motor connection under unit upon first use. Found drain pump housing cracked, not sealing. Unit needs drain pump. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11219380 (Drain pump)"

We serviced a

GE WALL OVEN

Model n/a

Near Eastlake, Ohio 44095

Dan

Job Details: 07/21/2021

"Customer complaint of f96 error code, confirmed, f96 error is for cooling fan , lower fan is running, upper fan is not unit need new upper cooling fan; ordrng 1 WB26X31060 (Cooling fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT655SMJ5ES

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/21/2021

"Cc that the unit is leaking from door. Confirmed found were the steam comes out loose causing water to go between door and leak, adjusted and tested and took bottom panel off. Found a very small leak from seal on unit. Unit will need seal from pump. ; ordrng 1 WD08X22758 (Seal pump), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GFWR2700H1WW

Near Perry, Ohio 44081

Jeff M

Job Details: 07/20/2021

The unit is not starting. I found the machine has a 0E2 code which is a motor control failure needs a new main control board estimate only; ordrng 1 WH12X26034 (Imc) and 1 S

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS02

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 07/20/2021

"Replaced oven sensor. When testing unit gas didnt want to come out, unplugged unit and plugged back in and tested, pass. Advice cust that this that just happened and while doing the diag the first time we talked about maybe needing a control board, cust will continue to use unit , he will call back if it does not works. Preheated unit to 350* pass. Advice Cust to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Oberlin, Ohio 44074

David R

Job Details: 07/20/2021

"Cc small ice cubes, low water flow, ice building up behind icemaker area and water under deli drawer. Confirmed water pressure low out dispenser. Customer also has replace filter light on. Removed filter and water pressure shot up. Suggest replacing water filter first. Water building up in deli drawer because the water is dripping from behind ice maker area. Will need gaskets and adapter. Already cleared water out from under drawers. ; ordrng 1 W10739629 (Gasket) and 1 WPW10280988 (Gasket) and 1 WPW10320706 (Gasket) and 1 W11126056 (Adapter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/20/2021

Freezer is cooling fine fridge is almost 50?. I found that the dampener assembly is not opening properly I ran diagnostics the dampener assembly was not opening on a manual cycle after a couple minutes of letting it run It popped open needs a new damper assembly if you got stuck once it will get stuck again; ordrng 1 WPW10479155 (Damper) and 1 S

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