We serviced a
GE REFRIGERATOR
Model ZISS420DRAS
Near Solon, OH 44139
Corina B
Job Details: 06/22/2022
"CC that the unit is not cooling and no ice. Confirmed. Fz and ff 75*. Will need a new compressor, evaporator fan, evaporator,condenser. Cust does not want to repair. ; ordrng 1 WR71X10427 (Bin) and 1 WR87X10111 (Compressor) and 1 WR84X10038 (Evaporator) and 1 WR60X10185 (Fan) and 1 WR84X10048 (Condenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Andover, OH 44003
Dan H
Job Details: 06/22/2022
"Customer complaint that unit not cooling, fresh food section temperature at 37 degrees, freezer section temperature at-7 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 06/22/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Parma, OH 44129
David R
Job Details: 06/22/2022
"Cc unit not washing or draining. Customer is waiting for a sink tub to be put next to washer. In meantime customer had the drain hose running straight down to drain. Easter is siphoning out, causing unit to not wash or go through cycle completely as normal. Let customer know, until tub put in, drain needs to be at correct height, try using a PVC pipe to hold in spot. Check owners manual for correct height if needed, suggested the same height as washer. Unit is good otherwise. Ran a normal cycle to show customer."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Conneaut, OH 44030
Dan H
Job Details: 06/22/2022
"Customer complaint that unit is not agitating, confirmed, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (Shifter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, OH 44139
Corina B
Job Details: 06/22/2022
CC that there is no ice or water. Confirmed. Advised cust to replace the saddle valve with an inline valve. Disconnected the water line from the solenoid no water coming out. Has 120 volts on the solenoid. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Conneaut, OH 44030
Dan H
Job Details: 06/22/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 27 degrees, found evaporator frozen solid, found defrost thermostat open, unit needs new defrost thermostat and control , part is out of stock so not scheduling return appointment ; ordrng 1 W11566851 (Cntrl) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 06/22/2022
"Found blade broken on pump correct issue also replace heater,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Westlake, OH 44145
David R
Job Details: 06/22/2022
"Cc unit FZ frosting over, also to check out ice dispenser. Found when door closing, side of door is hitting the side cabinet and causing door to not close properly, have to push over by hand and close. Tested ice dispenser, working properly. Found doors arent being closed all the way, causing unit to not give ice. Let customer I have to move unit out a half an inch or an inch in order for door to close properly. Tried adjusted while inside cabinet and cabinet too small for unit to adjust. Moved unit an inch out, leveled feet, good, closing properly and ice is dispensing properly. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Strongsville, OH 44136
Marie V
Job Details: 06/22/2022
Replaced tub and belt. Ran calibration and auto test. Op test ok
We serviced a
KENMORE RANGE
Model 79032363415
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/22/2022
"Cc unit oven not heating properly, sometimes taking too long or not getting to temperatureRan bake test, found bake ignitor glowing dimly, ignitor is weak and will need replaced. Replaced using truck stock part. Ran bake test to 300 degrees, good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near North Royalton, OH 44133
Marie V
Job Details: 06/22/2022
Took POP. Cc that the unit is making a grinding noise when is spinning and sensing. Confirmed. Found cam was not engaging properly making it sound. Replaced from T/S. Ran auto test and calibration. Started a load . Op test ok; used 1 W10721967 (PULLEY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near South Euclid, OH 44121
Joe O
Job Details: 06/22/2022
"Found compressor damaged upon arrival. Spoke with CB, incorrect evaporator ordered. Re ordering ff evaporator and compressor; ordrng 1 W11291123 (evaporator) and 1 W11592010 (Compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near East Cleveland, OH 44112
Joe O
Job Details: 06/22/2022
"Cc: panel bubbled, lower convect not workingFound membrane ordered is incorrect color. Ran test convect bake for lower oven. Oven heating. Convect working. Unit in Celsius. Oven working as designed. Re ordering membrane; ordrng 1 W10879587 (swtch-memb)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Garfield Heights, OH 44125
Manny
Job Details: 06/22/2022
"Cc unit not heating, checked incoming power and L1 to N 121Vac L2 to N 122Vac, L1 to L2 0.3vac. Unit missing power, advise customer to have electrician take a look at the breaker box. Opt test ok"
We serviced a
KENMORE RANGE
Model 79031043800
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/22/2022
"Cc unit oven not ignitingRan bake test, found bake ignitor glowing dimly, ignitor is weak and will need replaced. Replaced using truck stock part. Ran bake test to 300 degrees. Good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Warrensville Heights, OH 44122
Corina B
Job Details: 06/22/2022
"CC that the unit will not start. Ran diag F5E2 DOOR LOCK ERROR. Ran a co test. Started cycle several times. Advised cust to monitor. If happens again will need a latch. ; ordrng 1 WPW10443885 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MTW5830TW0
Near Euclid, OH 44123
Joe O
Job Details: 06/22/2022
"Cc: not workingFound gear case leaking oil, drain pump leaking water. Motor hums but will not start and is extremely hot. Needs gear case, drain pump, coupler, motor and basket driveCustomer does not want to repair at this time ; ordrng 1 WP661600 (drive motor) and 1 285852A (coupling,motor) and 1 3360629 (gear case) and 1 WP3363394 (drain pump) and 1 W10820043 (brake & drive tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 06/22/2022
"Customer complaint that unit is not making ice, freezer section temperature at 7 degrees, cycled ice maker , ice maker cycled and filled, unit needs new ice maker ; ordrng 1 W11546935 (Ice maker)"
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Elyria, OH 44035
David R
Job Details: 06/22/2022
"Replaced main control, ran normal cycle, good, heat is cycling. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44120
Manny
Job Details: 06/22/2022
"Replaced control, opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.6021941
Near Cleveland, OH 44120
Manny
Job Details: 06/22/2022
"Cc unit leaking in the Ff, found Fz wit a sheet of ice, customer have a leaky ice tray advise to remove ice tray so it doesnt leak and freeze,."
We serviced a
KENMORE REFRIGERATOR
Model 10655622500
Near Geneva, OH 44041
Dan H
Job Details: 06/22/2022
"Customer complaint that ice maker is leaking, confirmed, water is leaking through ice maker mold, unit new new ice maker , installed new ice maker , op test good ; used 1 4317943 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Willoughby, OH 44094
Joe O
Job Details: 06/22/2022
"Cc: long dry timesCustomer stated they can dry a load of towels, but with colors and other loads they have to run multiple loads. Found error code f3e2(opened or shorted moisture sensor). Ran test cycle. Checked outside air flow. Unit has good air flow outside, no restrictions. Unit has good heat and air flow, cycling heat. Tested moisture sensor. Needs moisture sensor harness; ordrng 1 WPW10298258 (harns-wire)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Manny
Job Details: 06/22/2022
"Cc that unit broke, unit wasnt hooked up, they had another washer hooked up and had to unhook to test defective unit, cold water valve is broken and had to use pliers to removed, too pics of broken valve before touching it, hook unit and ran diagnostics and found code F7E6 for motor fault. Ran test cycle no spin or agitation, performed test 3 and 3b on tech sheet everything checked out tilted unit back and found cap hanging from harness and harness halfway disconnected and electrical tape on harness not really sure if it came with it or someone was trying to get it to work, noticed cap screw was stripped causing it to fall and get partially disconnected causing unit to to start motor, replaced cap screw with spare 1/4in I had in bag and reconnected cap, ran test opt test ok"
We serviced a
GE RANGE
Model JGBS60DEF1WW
Near Geneva, OH 44041
Dan H
Job Details: 06/22/2022
"Customer complaint that oven is not lighting, Confirmed, igniter is weak, unit needs new igniter ; ordrng 1 Wb13k21 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Oberlin, OH 44074
David R
Job Details: 06/22/2022
"Cc unit not turning on, hard to open FZ door drawer SP, UI will turn back off after trying to turn on. SP says to replace UI. Will also need new slide rails.; ordrng 1 WPW10468946 (UI control assembly) and 2 WP2320616 (Slide rails)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Olmsted Falls, OH 44138
Marie V
Job Details: 06/22/2022
"Replaced bulk head, cabined and duck vent. Tested unit, op test ok"
We serviced a
KITCHENAID COOKTOP ELE
Model KECC566RBL02
Near Oberlin, OH 44074
David R
Job Details: 06/22/2022
"Element is damaged and cracking, ordering out another, let customer know they can opened and check for damage. Reordering part. ; ordrng 1 W10823695 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Kirtland, OH 44094
Jason N
Job Details: 06/22/2022
"Cc unit needs updated heater element installedReplaced heater element using customer supplied pre Id part per service pointer. Ran operational test, checked for leaks. Op test good."
We serviced a
GE REFRIGERATOR
Model TFX22ZPBGWW
Near Eastlake, OH 44095
Joe O
Job Details: 06/22/2022
Installed element. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Cleveland, OH 44120
Manny
Job Details: 06/22/2022
Replaced gasket. Opt test ok
We serviced a
GE DRYER
Model DCVH515EF0WW
Near Mayfield Heights, OH 44143
Corina B
Job Details: 06/22/2022
CC that the unit gets to hot. Checked outside vent. No air flow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. very long run. Advised cust to call dryer vent wizard.
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 06/21/2022
"Replace pressure switch,and still having issue call ge tech line they dim it not repairable case 07965581 office refund the parts and labor technicians DR CHARGE THANKS ; O-emld tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHL1831QS1
Near Middlefield, OH 44062
Brian M
Job Details: 06/21/2022
"Cc of leak from icemaker Needs icemaker ; ordrng 1 241798231 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/21/2022
Cc no cool compressor on No frost pattern either section Both sections are warm Needs sealed system repair System under warranty ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Willoughby, OH 44094
Joe O
Job Details: 06/21/2022
Installed ice maker. Cycled. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Kingsville, OH 44048
Dan H
Job Details: 06/21/2022
"Customer complaint that unit is not turning on, no buttons responding on user interface , found power wire disconnected, reconnected, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near LaGrange, OH 44050
David R
Job Details: 06/21/2022
"Replaced heater, ran diagnostics. Good. Op Test Ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS08
Near Westlake, OH 44145
Corina B
Job Details: 06/21/2022
CC that there is a fault code f9e0. Confirmed. Cleared codes. Turned breaker off for 30 seconds. Heated the oven to 350*. Turned microwave on and off several times. Working as designed. Advised cust if happens again will need a control.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bay Village, OH 44140
Corina B
Job Details: 06/21/2022
CC that the drawer does not open next to the dishwasher. Confirmed. Relined the dishwasher. Drawer is opening when dishwasher is close. Started a cycle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Richmond Heights, OH 44143
Joe O
Job Details: 06/21/2022
Cc: noiseRan auto test and calibration. Could not duplicate issue. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near Amherst, OH 44001
Marie V
Job Details: 06/21/2022
"Cc that the unit is taking too long to make ice and that the numbers on UI are not showing all the way. Also took temps 0* on freezer 37* fresh food and 12* in icebox. Found a little too much frost on ice maker evaporator. Verify and unit will need new defrost thermostat and UI. ; ordrng 1 5303918810 (Themostat) and 1 5304527929 (Ui), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Strongsville, OH 44136
Manny
Job Details: 06/21/2022
"Steamed evap (23mins) replaced evap harness, set unit to test mode and set it to heater on, heater comes on and unit is defrosting properly"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW6
Near Parma Heights, OH 44130
Manny
Job Details: 06/21/2022
"Cc unit not making ice, found ice maker stuck in a harvest, trying to home but its stuck before the filling parts of harvest, replaced ice maker with pre id, ran harvest ice maker harvest and fills properly, advise customer to allow 4 to 6 hours for proper ice making."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Madison, OH 44057
Dan H
Job Details: 06/21/2022
"Customer complaint that control panel is bubbling and racks are broken, unit already has updated heater installed, found track end cap stuck open, closed end cap , installed new user interface , op test good"
We serviced a
GE WASHER
Model GFW550SSN1WW
Near Eastlake, OH 44095
Jason N
Job Details: 06/21/2022
Installed control software update. Ran spin and drain cycle with clothing load. Unit spun and drained properly. Op test good.
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Perry, OH 44081
Dan H
Job Details: 06/21/2022
"Customer complaint that unit is dead, serial number is wrong, advised customer to call warranty company back to issue new dispatch; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Amherst, OH 44001
Marie V
Job Details: 06/21/2022
Special Project S17304 . Replaced heater. No leaks. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44135
Gabriel P
Job Details: 06/21/2022
For some reason cam got damage and shifter came off replace cam again from t/s is warranty for year also had to ran a full load on rinse and spin for customer customer ; used 1 W10721967 (PULLEY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/21/2022
"When push unit back drain hose may have kink it self corrected issue and test it in front of customer,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near South Euclid, OH 44121
Joe O
Job Details: 06/21/2022
"Cc: rack adjusters falling apartFound adjusters for upper rack broken and pieces missing. Needs upper rack adjustersCustomer showed pop, pop did not show model number, spoke with BJ, he stated it should be ok.; ordrng 1 WPW10609579 (adjuster) and 1 WPW10609578 (adjuster)"
We serviced a
MAYTAG DRYER
Model MEDB400VQ1
Near Beachwood, OH 44122
Joe O
Job Details: 06/21/2022
"Cc: not latching properly, smellAdjusted latch. Ran test cycle. No abnormal smells. Op test ok"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Mantua, OH 44255
Brian M
Job Details: 06/21/2022
Cc unit still doing same thing Found error f5e3 again Replaced door latch using customer supplied part Ran test cycle OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Berea, OH 44017
David R
Job Details: 06/21/2022
"Customer had hoses and shut off valves replaced. Cc unit went into the wash cycle and then cut off. Ran diagnostics, shifter fault and old no fill long fill fault. Cleared. Ran diagnostics test, all components working correctly, ran a calibration, good. Put unit on normal cycle to test out. Cycling through, pass sensing and wash. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
David R
Job Details: 06/21/2022
"Replaced dispenser, on old dispenser the spring came out of place. Ran diagnostics, good, opened. Advised customer of using rinse aid. Good. All components working, good. Op Test Ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Westlake, OH 44145
Corina B
Job Details: 06/21/2022
Replaced the heater. Started a cycle no leaks.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Corina B
Job Details: 06/21/2022
CC that there is a weird sound when turning on the microwave on and the time runs away. Confirmed. There is only a louder or softer sound. Will need a new ui. The WiFi signal was turned off. Office to reschedule appointment ; ordrng 1 W11428561 (Ui)
We serviced a
KENMORE DRYER
Model 110.64202201
Near Willowick, OH 44095
Jason N
Job Details: 06/21/2022
"Cc unit not heatingChecked all thermals, found hi limit thermostat open. Replaced using truck stock part. Ran heat test, good heat. Checked airflow through venting, found vent tube has lint buildup inside, and outlet was clogged with lint. Removed clog at outlet. Advised customer to have venting cleaned or replaced. ; used 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Euclid, OH 44123
Jason N
Job Details: 06/21/2022
"Cc unit not cooling in refrigerator section and ice maker not workingFound no airflow to ff section, evaporator fan motor barely moving. Unit needs fan motor. Replaced using misc. truck stock part. Airflow restored to both sections. Cycled ice maker, ice maker would not index. Replaced ice maker using truck stock. Manually cycled ice maker, ice maker indexed and filled with water. Op test good. Advised customer to allow several hours for ff section to return to desired temperatures. ; used 1 4317943 (Icemaker), and 1 WPW10464673 (Motor evap.) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFRU17G8QWC
Near Cleveland Heights, OH 44106
Joe O
Job Details: 06/21/2022
"Cc: door not opening correctlyFound cam broken. Needs cam; ordrng 1 5304511026 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/21/2022
All noise heard are normal operation unit working as design
We serviced a
KITCHENAID ICEMAKER
Model KUID308ESS1
Near Cleveland Heights, OH 44106
Joe O
Job Details: 06/21/2022
"Cc: loud noise, not producing iceCustomer had unit shut off upon arrival. Turned unit on. Unit started filling, compressor running, slab is forming. No abnormal noises heard. Found condenser covered in debris. Advised customer to clean condenser frequently. Unit cutting slab. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Olmsted, OH 44070
David R
Job Details: 06/21/2022
"Replaced heater element, tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garrettsville, OH 44231
Brian M
Job Details: 06/21/2022
Cc of noise Found noise coming from icemaker and its normal operating noises
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ04
Near Amherst, OH 44001
Marie V
Job Details: 06/21/2022
Cc that the unit fan is very loud. Confirmed sounds like bearings are shot. Verify nothing in the way. Unit will need new fan.; ordrng 1 W11409088 (Fan motor)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Avon, OH 44011
David R
Job Details: 06/21/2022
"Replaced panel, tested. All components working correctly. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon, OH 44011
Corina B
Job Details: 06/21/2022
Replaced the heater. Could not test the unit. Water was turned off to house. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Kent, OH 44240
Brian M
Job Details: 06/21/2022
Installed sump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon, OH 44011
Corina B
Job Details: 06/21/2022
"CC that the ice maker is not working. Confirmed. Found the wires are broken at the door. Will need a new door. Customer is going to call whirlpool. ; ordrng 1 LW11037733 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Cleveland, OH 44113
Jason N
Job Details: 06/21/2022
"Cc unit washer not turning onConfirmed washer unit not turning on, ran dryer unit, dryer is also not heating. Checked power to unit, good at 200v. L1 to L2, 118v to L to N. Found black wire and terminal melted and burnt on unit terminal block, connection loose. Replaced power cord and terminal block using truck stock parts. Unit powered on, op test good. ; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MF2571XEWO
Near Perry, OH 44081
Dan H
Job Details: 06/21/2022
"Customer complaint that unit is not dispensing water, valve opens water dispensed, found unit leaking at the valve, valve fitting is damaged and waterline will not seat properly, unit needs new valve; ordrng 1 WPW10270395 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland, OH 44114
Jason N
Job Details: 06/21/2022
"Cc unit not washes dishes properlyCustomer stated unit is not washing dishes to satisfaction. Some dishes are still coming out dirty. Ran diagnostics, found code fAe2 for vent wax motor electrical problem. Ran auto test, hot water entering unit, good spray pressure from unit. No issues found during cycle. Advised customer to try different cycles, turn on hi-temp wash and sani-rinse. Properly loading of unit, and possible change of detergent type."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Lorain, OH 44052
Gabriel P
Job Details: 06/21/2022
Found error e5 bad thermistor on icemaker ordering icemaker and fill tube heater ; ordrng 1 W11579560 (Icemaker) and 1 W11087201 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Amherst, OH 44001
Marie V
Job Details: 06/21/2022
Cust said unit is working good at the moment. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, OH 44149
Marie V
Job Details: 06/21/2022
"Cc that when she use the oven unit shows F6E1 error code and it feels like is hotter than it shows.. Ran diag, found code f6e1 oven over temp when heating. Verify resistance on sensor 1287. Unit will need control and sensor. Cust will call back if they want to continue.; ordrng 1 W11528249 (Control) and 1 WPW10181986 (Oven sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Manny
Job Details: 06/21/2022
"Ice guide broke off removing ice door, reordering ice door and guide.; ordrng 1 WPW10435760 (guide-ice) and 1 WPW10291704 (door-ice)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Cleveland, OH 44106
Jason N
Job Details: 06/21/2022
"Cc unit not start Customer stated unit takes a long time to finally start. Started unit cycle several times, no issues found. Found customer was not holding start button for 3 seconds countdown to start unit. Advised customer on how to start unit. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Maple Heights, OH 44137
Joe O
Job Details: 06/21/2022
"Cc: error codeFound error codes f9e1( long drain). Found drain pump clear of debris. Needs drain pump. Replaced drain pump. Found ui intermittently no allowing selections. Needs ui; ordrng 1 W11120178 (console), used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near Kirtland, OH 44094
Jason N
Job Details: 06/21/2022
"Cc unit leaking from underneathChecked under unit, while tipping back found unit is dripping from crack in bottom of tub. Unit will need tub replaced. Part not showing in stock at Marcone. Customer wants to know if we can procure tub from another vendor before he makes his decision whether to repair or replace. ; ordrng 1 63849 (Tub)"
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Avon Lake, OH 44012
Corina B
Job Details: 06/21/2022
"CC that the oven was really hot the next day. Ran diag no codes. Both ovens 75*. Temp sensor registering 75*. Heated ovens to 350*. Both cooling fans are running and turn off when opening the door. Ovens heated to 350 after 15 minutes. Waited another 10 minutes and bake element are off. Will need a control, could possibly have a stuck relay. ; ordrng 1 W11179310 (Control) and 1 W10801665 (Control wo power)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HV01
Near Avon, OH 44011
David R
Job Details: 06/21/2022
"Replaced main control and UI. Set up to correct model, time and date. Tested microwave and oven. Good. Op Test Ok."
We serviced a
KITCHENAID WALL OVEN
Model KEMS378SSSS00
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2022
"Cc unit not broiling Found broil open Needs broiler ; ordrng 1 WP9760774 (elmnt-brol) and 1 WPW10131825 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/21/2022
Cc unit leaving soap on door Found customer using excessive liquid soap Heater is already the updated part and (not in model range) Advised to swap to a pod and run a few loads to see if that helps
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chardon, OH 44024
Jason N
Job Details: 06/21/2022
"Cc unit not filling with water properlyRan diagnostics, found codes f3e2 for inlet temperature fault and f0e4 for spin speed limited by water temperature. Ran manual inlet water valve test, found no hot water coming in, valve buzzing. Checked pressure on both hot and cold sources, good pressure. Unit needs inlet valve replaced. Replaced valve using truck stock part. Water inlet operation test good. ; used 1 W11165546 (Inlet valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Painesville, OH 44077
Jason N
Job Details: 06/21/2022
"Cc unit needs control replaced.Customer stated unit needs control replaced due to unit not powering on, part was ordered by another company. Part ordered was the console. Ran diagnostics when arrived, unit powered on, no fault codes stored. Ran auto test, all functions passed. Started normal cycle, unit is working at this time, no issues found. Did not replace console. Advised customer if unit encounters any further issues, unplug unit for 5 minutes to power cycle. If this does not work call us back for service."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Customer complaint that unit is leaking, found a crack in the cold water valve, unit needs new valve; ordrng 1 W11220230 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Customer complaint that cooktop burners are too high, adjusted flames, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Cleared evaporator, installed new evaporator fan/thermistor harness, and control, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 06/21/2022
"Installed new heater, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Manny
Job Details: 06/21/2022
ran diagnostics found code f7e5 for shifter fault, unit have the bad shifter installed, replaced shifter with T/S# W10913953, since pre id parts are not here, ran diagnostics and calibration, opt test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44105
Manny
Job Details: 06/21/2022
"Cc unit not cooling, took temps and Ff at 58 and fz at 27, found evap cover in frost, steamed evap (28mins), tested components and everything checked out good, unit has good frost pattern on evap and good airflow, advise customer to allow 24 hrs for unit to get to set temperature. Opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Brecksville, OH 44141
Marie V
Job Details: 06/21/2022
"Cc that the unit is leaking and it damaged the floor. Removed unit, took pics front and back. Verify drain tube. Cleared out by running water also. Regulated pressure on system. Was a little high. Advice cust that office will contact . ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Broadview Heights, OH 44147
Marie V
Job Details: 06/21/2022
"Cc that the unit is not defrosting. Confirmed. Found freezer frozen. Called BJ help me diag, found harness open. Replaced harness and tested it. Brought new core for return.Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Customer complaint that unit tumbles for 30 minutes then stops tumbling but heat is still on, customer started timed dry cycle, confirmed, unit needs new motor ; ordrng 1 W11549461 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Shaker Heights, OH 44120
Manny
Job Details: 06/21/2022
"Replaced motor,shifter and capacitor, ran diagnostics cycle and calibration, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Avon, OH 44011
Marie V
Job Details: 06/21/2022
Replaced drip pan and gears for rails. Op test ok
We serviced a
MAYTAG DRYER
Model MED7000XW2
Near Bay Village, OH 44140
Corina B
Job Details: 06/21/2022
CC that there is squealing noise. Confirmed. Found the idler pulley worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock