Local Reviews
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Brian M.
DISHWASHER WHIRLPOOL WDF750SAYM0 Cc unit not draining Found drain line to have a ton of grease build up all the way through it Will need complete drain line assembly and will need drain pump
Corey L.
REFRIGERATOR WHIRLPOOL ED5SHAXML10 "Customer complaint ice not being dispensed, confirmed, bottom of ice bin frozen solid, warm air getting into ice bin, ordering ice door kit From sp R8178548; ordrng 1 8201756 (ice dor kt)"
Corina B.
DRYER GE GTX42EASJ0WW "CC that the unit does not turn on. Found the timer is stripped. Will need a new timer. ; ordrng 1 WE04X24550 (timer 6604), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER MAYTAG MVWB850YG0 "Customer complaint washer will not complete spinning sometimes and says ol, ran diagnostics no errors, ran high, med and low spins, passed, ran auto test, auto test completed, on this model the basket floats to engage and if it binds up it will spin oob, quoted for bearing kit replacement; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR KITCHENAID KRSC500ESS01 Replaced the door. Cycled the water and ice. Optest ok.
Corina B.
DISHWASHER WHIRLPOOL GU2455XTSQ0 CC that the unit is leaking and warped the floors. Found the tub has a hairline crack. Will need a new tub and pump and motor. ; ordrng 1 W10413849 (tub-dishwr) and 1 WPW10780877 (pump&motor)
Corina B.
WASHER WHIRLPOOL WFW5620HW0 "CC that the unit does not spin. Checked the wires to the rotor and stator, good. Tub spins freely. Will need a new tub and rotor and stator. MENARDS is replacing the unit."
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Installed control and damper. Op test ok
Joe O.
OTR MICROWAVE WHIRLPOOL WML55011HB3 Installed door and ui. Op test ok
Jason N.
RANGE MAYTAG MER8800FZ2 "Cc unit element not workingFound LR element not heating, found element coil open. Unit needs element.; ordrng 1 WP8273994 (elmnt-surf)"
Joe O.
REFRIGERATOR KITCHENAID KRFC704FBS01 Installed control. Compressor will not start. Compressor just pulsing. Called spoke with BJ he stated the compressor possibly failed and blew out the Orion board. Needs compressor and Orion board; ordrng 1 W11336586 (CONTROL) and 1 W11393142 (COMPRESSOR)
Jason N.
REFRIGERATOR FRIGIDAIRE GLRSF236JW2 "Cc unit not cooling Customer stated it was frosted then stopped cooling. Cust had freezer temp turned off, no frost present, could not verify frosting issue. Turned freezer back on, everything running expect compressor. Checked power in to start device, good at 123v. All comp. pins ohm out at 7.0-11.0 ohm. Unit needs start device, used start device from truck stock. Compressor running, good frost pattern on evap. Also found defrost bimetal just hanging, not attached to evap lines. Zip tied to suction line. Advised customer to allow 24 hrs for unit to return to desired temps.; used 1 8201786 (STARTER) from stock"
Brian M.
DISHWASHER KITCHENAID KUDS30IXBL4 "Cc unit not working Found pro wash button on but will not make any other selections Tripped breaker off and back on , pro wash light still on but now I can make selections Ran test cycle OP Test Ok Will need UI board due to lights staying on EST only"
Corey L.
MICRO/OVENCOMBO WHIRLPOOL WOC54EC0HS02 "Customer complaint mw not heating, confirmed, found f1e6 mag error, switches checks pass, unit needs mag; ordrng 1 W11346197 (MAG)"
Joe O.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: not coolingFound temps in ff at 70 degrees and freezer at 66 degrees. Pulled evap cover found unit has no frost pattern. Unit pulling .8 amps. Compressor running extremely hot an$ loud. Tapped system, found pressure was at 0psi. Spoke with BJ, he stated the unit may have sucked in air causing pressures to be correct. Needs compressor, evap and drier. Customer showed pop. Compressor shows out of stock, office to reschedule; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Jason N.
WASHER MAYTAG MVWB765FW3 "Cc unit not workingRan diagnostics, found codes f3e2 for inlet water temperature fault, f0e4 for spin limited by water temp, f7e9 for locked rotor. Found hot and cold lines reversed. Corrected. Ran auto test and calibration. Clicking noise and some drag on agitator. Pulled agitator, found small chain wrapped around hub and some coins. Removed and retested, op test good."
Joe O.
MICROWAVE GE PEM31SM4SS "Cc: intermittently not workingFound u it receiving proper power. Found if you manipulate the door it will function properly. Needs door switches and latchLatch shows out of stock, office to reschedule; ordrng 1 WB06X10424 (range body latch1196) and 2 WB24X829 (switch,door sense3267)s and 1 WB24X830 (sw-monitor3034), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint while it was open door was fell on now it won’t latch closed, confirmed, unable to locate anything bent or broken preventing door from shutting, tried several manipulations to get door latched without success, have seen this issue under warranty and the hinges WP8534853 & WP8534854 were the fix, quoted, customer does not want repair at this time, left quote ; used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER MAYTAG MVWB750WQ0 "Cleared water from tub, replaced drain pump, op test good"
Corey L.
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint washer is very loud like a freight train, confirmed ran high spin, bearings failed, unit needs bearing kit; ordrng 1 W10435302 (bearing), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Joe O.
WALL OVEN JENN-AIR JJW2727DS00 Installed ui. Ran test bake. Op test ok
Corey L.
REFRIGERATOR MAYTAG MFF2055FRB00 "Customer complaint freezer gets so cold the scoop barely goes into ice cream then other days things will be thawed out with water in ice bin, temps were 6 frz and 45 ff, evap has good frost pattern and fans are running, unit needs control; ordrng 1 W11035836 (cntrl-elec)"
Corina B.
REFRIGERATOR KITCHENAID KRFC300ESS03 CC that there is a noise. Found the damper is making a loud noise. Will need a new damper; ordrng 1 WPW10594329 (control)
Corey L.
WASHER WHIRLPOOL WFW6620HW0 "Customer complaint washer vibrates excessively, found shipping bolts still installed to unit, removed ran high spin, op test good"
David R.
DRYER MAYTAG MEDC215EW1 Cc no heat. Found thermal cutoff opened. Replaced from t/s. Tested. Op test ok; used 1 279816 (CUTOFF) from stock
David R.
DISHWASHER MAYTAG MDB8989SHZ0 "Cc of fan running, more so had questions of operation. Went through and looked over owners manual, customer said fan does turn off. Fan built on timer straight to control, goes over in manual the estimated time that it can run depending on cycles and options being chose. Normal operation, op test ok"
Dan H.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890075, 1 W10890087, 1 W10890117, and 1 W10890131 from stock"
Brian M.
WASHER WHIRLPOOL WTW8040DW4 Cc of F9e1 Verified error ran manual drain just hums Needs drain pump Replaced using truck stock Ran auto testing and calibration OP Test Ok ; used 1 W10876600 (PUMP-WATER) from stock
David R.
RANGE WHIRLPOOL WFE975H0HZ1 Cc of control and elements. Elements stay on high on the front ones and left rear. Time changing. Ordering switches and control. ; ordrng 1 W10857622 (switch-inf RIGHT F) and 1 W10911303 (switch-inf RR) and 1 W10917724 (switch-inf LR) and 1 W11129442 (switch-inf LEFT FRONT ) and 1 W11165552 (cntrl-elec)
Dan H.
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890075, 1 W10890087, 1 W10890106, 1 W10890117, 1 W10890131, and 2 W10891058 from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc of abnormal temps and he had frost build up in the back, he unplugged it and let sit for a day And plugged it back in and running for 24 hours Found temps in freezer to be at 1 and fridge to be at 37 Checked evap has normal frost pattern Ran test on bi metal and thermistor everything is functioning properly at this time Changed defrost mode from adc to normal OP Test Ok Advised to watch and let cool for a few more days"
David R.
WASHER WHIRLPOOL WTW4816FW2 "Cc. Or spinning. Found basket speed fault. Freely spinning by hand. Found capacitor out of range, had a test one on the truck. Will need capacitor, customer does not want to go ahead with repair.; ordrng 1 W11158830 (capacitor), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL wrs325sdhb01 Installed new ff door and badge. Op test good.
Brian M.
REFRIGERATOR MAYTAG MFI2266AEW "Cc unit freezing food Ran manual damper test and thermistor check Ohmed out ff thermistor Found for thermistor out of range Needs ff thermistor Customer wants to install himself ; ordrng 1 12002355 (thermistor kit), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit making noise like thumpingCustomer stated it seems random, and makes a squeaking thumping noise. Ran diagnostics functions tests, found ice box damper squeaking and noisy. Unit needs ff damper.; ordrng 1 WPW10196393 (damper control assy)"
David R.
DRYER WHIRLPOOL WGD75HEFW0 Customer had POP. Cc no heat. Getting correct voltage. Ignitor glowing. Found wire to coils was not connected. Corrected. Tested. Heating. Op test ok
Dan H.
WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"
Brian M.
WASHER WHIRLPOOL WFW9290FW0 Installed control and pressure switch Ran auto test completed with no errors OP Test Ok
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Installed new ice maker, op test good"
David R.
WASHER MAYTAG A512 "Cc of leaking. Found belt had came off drain pump. Leaking by drain pump area, inspected and found hoses are loose from drain pump to tub, water leaking right out both ends. Corrected belt, tightened up screws to clamp. Tested server all times. Good, no leaks. Op test ok."
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: leaking from John guess fitting, leaking from dispenser, shelves damagedFound unit leaking at John guess fitting, replaced John guess fitting. Needs container shelf and standard shelfCustomer to install; ordrng 1 W11213107 (shelf-glas) and 1 W11241612 (shelf-cant), used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock"
Joe O.
DISHWASHER WHIRLPOOL DU1100XTPSB Cc: filling with water(doesn’t get used)Customer states she has never used the dishwasher and it started to fill with water randomly. Found drain is not ran properly under the sink. Found no water seeping from water valve. Advised customer with the drain not ran correctly water can back feed into the dishwasher. Op test ok
Brian M.
REFRIGERATOR KITCHENAID KSSS42QDW00 "Cc of no cool Found light frost on upper portion of evap , compressor temps are hotter than normal Will need compressor heat exchanger and evap and pan heater Built in fridge will need 2 techs ; ordrng 1 2002993 (PAN HEATER ) and 1 2003002 (exchanger14118) and 1 4388574 (evaporator28430) and 1 W10309994 (compressor41614)"
David R.
DRYER WHIRLPOOL WGD49STBW2 "Replaced parts. Still not working. Did voltage test, found wire to motor was not plugged all the way into connector. Corrected. Tested. Unit turned on, heated and cycled. Op test ok."
Corina B.
DISHWASHER KENMORE 665.12793K311 CC that the unit is leaking. Found the pump and motor is leaking. Will need a pump and motor.
Dan H.
REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Installed new control, op test good"
Corina B.
MICROWAVE WHIRLPOOL KEHU309SSS06 Replaced the blower and the fuse. Optest ok.
Corey L.
WASHER MAYTAG MVWB765FW0 "Customer complaint washer is making a weird noise and won’t agitate, confirmed, found coins between wash plate and basket, removed, calibrated, heard gears chattering during calibration, slider slams into position when shifting, unit needs gearcase and slider; ordrng 1 W10447975 (slider) and 1 W10811956 (drum assy)"
Jason N.
DISHWASHER KITCHENAID KUDE48FXSS5 "Cc unit not working, leaking Ran diagnostics, found codes 9-1 for diverted can’t find position, 6-4 for Float switch open. Ran wash test, confirmed diverted shuttling back and forth, also found leaking at pump seal. Unit needs motor/pump assy.; ordrng 1 WPW10455261 (pump&motor17266), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRFF302ESS01 "Installed new control, op test good"
Jason N.
WALL OVEN KITCHENAID KEBS208DSS10 "Cc unit upper door not closing Customer states it’s the same thing as last time. Confirmed upper oven door will not stay closed, will not depress door switch. Replaced door springs again with customer supplied pre Id parts. Oven door staying closed."
Joe O.
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived and customer already had the part installed. Called and spoke with BJ he stated to document the customer did not need service.
Brian M.
REFRIGERATOR KITCHENAID KRFF305ESS00 Cc unit still over cooling Found fridge to be at 33 and freezer at -7 but UI is reading that freezer is at 67 Ohmed out thermistor at back was not in range Pulled evap cover to test at connector found thermistor not seated properly in position reseated thermistor UI temps are now dropping Advised to watch and quoted for freezer thermistor if issue comes back W10316760
Dan H.
RANGE WHIRLPOOL WFE540H0ES "Customer complaint of burning smell, oven smells like burned food, removed oven floor panel, element is in good condition, started bake for 350 degrees, burning smell is coming from dog food stashed in oven by a mouse, cleared out, op test good"
Brian M.
WASHER MAYTAG MVWC360AW0 Cc unit making a noise and not spinning Found hub damaged Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10528947 (HUB2616) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 72 degrees, no dye found on any connections, called whirlpool techline spoke with Ed, suggests doing nitrogen test and cannot deem unit unrepairable, charged unit for customer, unit blew freezer section led module out of liner, can hear and feel r134a leaking from inside cabinet, called whirlpool techline spoke to Kurt , unit cannot be repaired,
Brian M.
REFRIGERATOR WHIRLPOOL WRT106TFDB01 Customer showed pop took pic unit is in a travel trailer and was purchased as a whole package spoke to BJ he said to take pics of what he has Cc of no cool Found compressor extremely hot no frost pattern on evap Needs compressor and evap ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Installed freezer door. Tested all functions. Op test good, advised customer may take up to 24 hrs for unit to return to making ice."
Corina B.
RANGE WHIRLPOOL WFG525S0JS0 "CC that the unit will not heat, and smells gas. Removed the cover and flame spreader, good flame. The gas lights on the first spark. Turned oven on and off several times. Heated oven to 350*. Optest ok."
David R.
MICROWAVE WHIRLPOOL GMC305PRS01 Replaced parts. Tested. Op test ok
David R.
WASHER WHIRLPOOL WFW5620HW0 Cc, unit still not turning on. No response. Tech line, Dave. Went over steps to try and test control/UI. Still no response. Ordering control and UI. Customer is also going to call Lowe’s to see about a new machine ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"
Gabriel P.
RANGE WHIRLPOOL WFG770H0FZ Found gas leak on left rear and left from orifice ordering ; ordrng 1 W10732140 (holder-orf) and 1 W10881749 (cap-burner) and 1 W11197500 (holder-orf) and 1 WPW10515454 (burnr-head) and 1 WPW10515455 (burnr-head)
Gabriel P.
WASHER MAYTAG MVWB865GW0 "Found error code f9e2 Water Ring Detected, Pump Drive System Problem and f2e1 stuck key and f5e1 lid fault notice when try to run calibration or auto test when press start it beeps it doesn’t want to start one of keys on control panel is stuck ordering ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console)"
Joe O.
DRYER MAYTAG MEDB765FW0 Cc: intermittently not allowing selectionsFound key pad intermittently not allowing selections. Needs ui; ordrng 1 W11089306 (overlay)
Gabriel P.
WASHER MAYTAG MVWB835DC4 "Found error code f9e1 Water Ring Detected, Pump Drive System Problem and f0e5 off balance load push on on basket only bounce once is good ran one sheet on rinse and spin pass advise customer to press pause when having and off balance load and rearrange the clothes then press start again"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FFTR1821QB "Found bad light bulb everything else test good ,opt test ok"
Joe O.
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed control evap cover in not the correct part. Reordering evap cover. Evap cover shows out of stock. Office to reschedule; ordrng 1 W11395558 (EVAP COVER)
Joe O.
REFRIGERATOR KITCHENAID KSCS25FJSS01 "Cc: not making iceFound ice maker fill tube frozen. Cleared ice. Cycled ice maker, low flow from fill. Needs water valvePart shows no longer available; ordrng 1 2199838 (valve,water)"
Brian M.
WASHER MAYTAG MVWB865GW0 Installed valve Ran auto test and calibration OP Test Ok
Dan H.
RANGE KITCHENAID KSEG700ESS3 "Customer complaint that oven light will not shut off and now oven is not working, confirmed, Installed new user interface, op test no good , unit needs new control ; ordrng 1 W11082269 (cntrl-elec)"
Jeff M.
REFRIGERATOR KITCHENAID KFXS25RYWH1 Installed new parts op tested good
Brian M.
RANGE MAYTAG MER6772BAW Installed control board Customer still had a f1-8 error but I removed tension on board near ribbon by removing 1 screw and customer is aware of it and it is now functioning and heating with no errors at this time
Joe O.
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc: freezing in rear of ff sectionFound ff evap completely frosted over. Found service pointer(W11092686D) pertains to this issue. Found evap thermistor is in he incorrect position. Steamed evap. And re located evap thermistor. Found evap fan making noise after putting everything back together. It’s still functioning. Needs evap fan. Replaced fan and harness. Op test ok; used 1 W11033168 (FRESH FOOD EVAP HARNESS5970) from stock
Corina B.
MICROWAVE B-IN WHIRLPOOL KHMC1857BBL1 "CC that there is sparking on the inside of the cabinet. Found the waveguide cover burnt. Will need a new cover cust can install part. ; ordrng 1 W10310700 (covr-inlet 3846), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
WASHER MAYTAG MHW5500FC1 "Customer complaint of f9e1 error code, found unit stuck with door locked, opened, ran drain and spin cycle, drain pump is working, unit needs new control; ordrng 1 W11201286 (cntrl-elec)"
Jeff M.
WASHER WHIRLPOOL HAV2557AWW Installed new part op tested good
Jason N.
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not draining/wet clothes Customer stated it also overfilled on the last cycle, she had to shut water off to the unit. Ran diagnostics, found codes f8e3 for overflow condition. Turned water back on, Ran auto test, hot water valve not shutting off in cycle. Unit needs water inlet valve assy. Replaced using truck stock part. Ran auto test and calibration. All functions passed. Op test good.; used 1 W11210459 (VALVE) from stock"
David R.
WASHER MAYTAG MVWB765FW3 "Replaced gearcase, ran diagnostics test 51. All components good. Op test ok"
Corina B.
WASHER WHIRLPOOL WFW5620HW0 Replaced the main control and ui. Brought cores back for return. Started a CO test. Optest ok.
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Used heat gun to correct door gasket. Conformed to cabinet. Op test ok
Jason N.
WASHER MAYTAG MHW5630HW0 "Installed door bellow gasket, ran auto test, no leaks. Op test good."
David R.
MICROWAVE WHIRLPOOL MH2175XSB5 Cc unit is turning off by itself. Sometimes will not recognize if doors are open or closed. Replaced interlocks from t/s. Tested. Still same result. Looking at control board. Found relay is broke off from board. Shows on Marcone microcomputer is NLA W10197772. Sending over to parts to research.; used 1 W11244490 (INTERLOCK SW KIT) from stock
Dan H.
WASHER AMANA NTW4516FW3 "Customer complaint that unit is leaking, found hot water fill hose leaking , customer needs to replace fill hose"
Brian M.
WASHER MAYTAG MVWB850YG1 Installed hub and bearing kit Ran Auto test cycle OP Test Ok Advised to let sit for 24 hours to let adhesive cure ; used 1 SHIPPING (shipping and handling) from stock
Corina B.
WASHER WHIRLPOOL GHW9250ML0 Replaced the main control and pressure switch. Started a heavy duty cycle. Brought core back for return. Cust threw the box out. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced the door. Optest ok.
Brian M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc no cool Found Temps in fridge at 36 freezer at 3 Normal frost pattern on evap Can not duplicate a non cooling issue
Dan H.
WASHER MAYTAG MVWB835DC3 "Installed new user interface, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making iceRan ice maker diagnostics, harvest test good, no water fill. Found end of fill tube with small amount of frost buildup. Thawed with some hot water. Reran fill test. Fill test good. Checked fill tube heater resistance, good at 6.3k ohms, power in at 120v. Set freezer temps to 2nd bar, advised customer to monitor freezer product. Op test good."
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit leaking occasionally - right side of doorRan wash test, could not duplicate leak in several cycle. Noticed substantial amount of sudsing occurring in unit, even after several cycles. Flushed unit a few more times with white vinegar. Able to eliminate suds. Customer using cascade pods, was using powder before. Advised possible customer may have to switch detergents if suds issue continues. Did find a small drip off bottom door. Split door, found water dripping from vent gasket. Found vent gasket pinched and installed incorrectly, correctly installation, gasket still in good condition. Op test good."
Brian M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Installed doors and name plate OP Test Ok
Brian M.
RANGE WHIRLPOOL WFG550S0HZ1 Cc panels are dented Replaced panels Unit is not hooked up
Dan H.
REFRIGERATOR GE GNE26GMDDES "Customer complaint that unit is not cooling, freezer section temperature at 21 degrees, fresh food section temperature at 61 degrees, compressor and condenser fan are running, fresh food section evaporator fan is not running, unit needs new fresh food section evaporator fan and software update; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R882802 (refer sum module ver), used 1 SHIPPING (shipping and handling) from stock"
David R.
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced part. Tested. Op test ok
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found 125 voltage going to control and no voltage going to condencer fan will need a control customer will fix ; ordrng 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR KITCHENAID KSF26C6XYY00 "Replaced the main control, the thermistor and the fan scroll. Brought the control back for return . Optest ok. ; used 1 SHIPPING (shipping and handling) from stock"
Dan H.
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not spinning properly, found drain hose laying on the floor, ran diagnostics found f8e1(long/no fill) error code, advised customer that drain hose needs to be a minimum of 39” off of floor, unit is operating as designed"
Jason N.
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Cc unit stopped making iceCustomer stated it took 24 hrs to make ice since last service, which is normal, then it made some then stopped again. Found freezer temps at 25. Freezer evap frosted over. Ran test 6, bimetal reading open. Unit needs motor evap harness/bimetal. Customer is calling kitchen aid again for an auth.; saved tckt"
Jason N.
FREEZER WHIRLPOOL WZF34X20DW01 "Cc unit vibration buzzing noiseConfirmed vibration from cabinet. Removed back cover, possible process stub rubbing on back cover. Also adjusted cabinet. No vibration at this time."
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Installed the new parts op tested good ; used 1 SHIPPING (shipping and handling) from stock
David R.
RANGE WHIRLPOOL WFE550S0HZ1 "Cc of surface, scraps and pitting of surface. Ordering cook top ; ordrng 1 W11183708 (cooktop)"
David R.
OTR MICROWAVE WHIRLPOOL WMH31017AW3 "Cc lights going off and on, door not recognizing when open or closed. Bad interlocks. Replaced from t/s, tested. Good. Op test ok; used 1 W11244490 (INTERLOCK SW KIT ) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL HR94850149 Installed customer supplied ice maker Customer to have house supply installed
Jeff M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new part op tested good. I also steamed out the fridge the drain hole is clear; used 1 SHIPPING (shipping and handling) from stock
Gabriel P.
WASHER MAYTAG MVWX655DW1 Customer had a bad installed on drain hose found unit on flood mode waited to stop ran calibration and auto test pass advise him to proper install drain
Corina B.
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced the control. Brought core back for return. Steamed out the fz evap. Optest ok.
Corina B.
DRYER WHIRLPOOL WGD9750WW0 Replaced the belt. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
REFRIGERATOR WHIRLPOOL WRT519SZDW01 Installed new parts op tested good
Corina B.
RANGE WHIRLPOOL WFG320M0BW2 "CC that the unit is burning the floor. Checked the oven sensor 1090 ohms. Called t/l Andrew checked the gasket, door, flame is good. to replace the control and the oven sensor. Cust has an extended warranty with whirlpool, Carrie. Whirlpool sent a sr number over, wpcsy00dpl1 cancel app for Wednesday ; ordrng 1 W11113908 (cntrl-elec 12575) and 1 WPW10181986 (sensor 8357)"
Jeff M.
WASHER WHIRLPOOL WTW4850HW1 Installed new parts op tested good
Brian M.
WASHER WHIRLPOOL WFW6620HW0 "Cc of walking Found unit to have excessive vibration tried to level feet no good Called whirlpool, they suggested I take pedi stool off and run it again, took pedi stool off with customers help, no change Called whirlpool back, they say I need to replace the tub Needs tub assembly, Need second tech on return visit; ordrng 1 W11287251 (TUB ASSEMBLY )"
Brian M.
WASHER GE GTW485ASJWS Installed speed sensor and update Ran test cycle OP Test Ok
Gabriel P.
DRYER SAMSUNG DV52J8700EP/A2 "Replace shaft and roller,opt test ok"
Jason N.
REFRIGERATOR KITCHENAID KRFC302EPA00 "Customer stated they could not find the parts delivered to them, even though tracking shows delivered on 3-13-19. Reordering gaskets.; ordrng 2 W10830047 (gasket-fip)s"
Jeff M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part op tested good
Jeff M.
WASHER MAYTAG MVWX655DW1 Installed the new part op tested good
Brian M.
WASHER WHIRLPOOL WTW5000DW1 Installed hub Ran auto test and calibration OP Test Ok
David R.
SXS REFRIGERATOR WHIRLPOOL WRS526SIAH00 "It looks like damper is inside air diffuser assembly. Other wise will have to break styrofoam apart, no way to get back together, glued. Ordering assembly, office to refund difference in parts ; ordrng 1 W11177624 (diffuser ASSEMBLY )"
Corina B.
WASHER WHIRLPOOL CAE2745FQ0 Replaced the interface. Started a cycle. Optest ok. Unit not hooked up. Cust said that it can be left where it is at
Jason N.
DRYER SAMSUNG DV45K7600EWA3 "Cc unit making noiseCustomer stated making a grinding noise when using unit loaded with clothes. Checked drum drive components. Found both back drum rollers worn. Unit needs drum support rollers.; ordrng 2 DC97-16782A (DRUM ROLLER3748)s, used 1 SHIPPING (shipping and handling) from stock"
Dan H.
RANGE KITCHENAID KFGD500ESS04 "Customer complaint that upper oven is not working properly, started bake for 350 degrees, temperature after preheat at 360 degrees, unit is operating as designed"
Dan H.
RANGE WHIRLPOOL RBD275PDQ7 "Customer complaint that oven will shut off and display gos blank, found cooling fan not working, unit needs new cooling fan, customer does not want repair ; ordrng 1 WPW10016550 (blower), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
DRYER SAMSUNG DV42H5000EWA3 "Cc unit not heating Checked power in to unit, good at 242v, checked all thermals, found heater element open. Unit needs element. Customer not repairing at this time, estimate only."
Jeff M.
WASHER WHIRLPOOL WTW4816FW2 "Installed the agitator was still squeaking I got it to duplicate the noise while I was in the home replace the cam and belt unit test good. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
David R.
DISHWASHER KITCHENAID KDPE234GPS0 "Cc no water. Found float switch knocked out of place. Whole frame is bent, door is bent, door is hitting cover to float switch because it is pushed so far forward. Ordering parts. Customer will call once parts come to reschedule return date.; ordrng 1 W10864081 (gasket) and 1 W10873429 (housing) and 1 W11157407 (panel) and 1 WP8531743 (gasket) and 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge) and 2 WPW10084086 (door balance wheel)s and 2 WPW10195039 (float switch)s and 1 WPW10681506 (tub-dishwr)"
Dan H.
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not spinning properly, found drain hose laying on the floor , ran diagnostics found f8e1(long/no fill) error code, advised customer that drain hose needs to be a minimum of 39” off of floor, unit is operating as designed"
David R.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc Frost building up in FZ and temp in FF. Found Fz Evan frosted up over, fan hardly running, ice and FZ cabinet floor, water dripping into FF. Found thermistor out of range. Replaced from t/s. Tested. Steamed all ice. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint that unit is only dispensing crushed ice, found ice bin lever missing solenoid, corrected, op test good"
David R.
WASHER MAYTAG MVWB835DW4 "Replaced parts, ran diagnostics test 51. Also ran a load on a normal cycle with load inside. Good. Op test ok"
Joe O.
RANGE WHIRLPOOL WFE515S0ES0 Cc: no resistance in hingesInstalled hinges. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SMBM Installed control. Op test ok
Joe O.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cc: intermittently not dispensing iceFound some cubes bridged together. Ice is dispensing at the moment. Adjusted water flow to ice maker to allow less water in at fill. Advised customer to monitor. Op test ok
Jason N.
DRYER AMANA NED4600YQ1 "Cc unit not workingConfirmed unit will not start, checked power in to unit, couldn’t not pull plug from receptacle. Turned off breaker, pried plug out. Found l2 and terminal burnt and plug melted. Same for receptacle. Advised customer to contact electrician."
Jeff M.
REFRIGERATOR WHIRLPOOL WRT519SZDW01 There’s a service pointer talking about excess frost buildup inside the freezer the rear Styrofoam tower needs to be replaced along with the control board.; ordrng 1 W10919804 (duct-air) and 1 W11353813 (CONTROL)
Jeff M.
DRYER WHIRLPOOL WED4800XQ0 No part yet I went to the home because it wasn’t far away from where I was; saved tckt
Jason N.
WASHER WHIRLPOOL WFW6620HC0 "Installed dispenser, ran wash test, op test no good.Small drip on bottom of unit. Found tear on upper lip of bellow gasket. Unit needs bellow gasket.; ordrng 1 W11314648 (bellow)"
Arthur V.
REFRIGERATOR GE CFE28USHBSS Replaced feature bd No good. Other part ordered is incorrect part. I need the display bd not the facia. This was my fault. Please order correct part. ; ordrng 1 WR55X30439 (cafe lcd board singl)
Corey L.
WASHER MAYTAG MVWB750WQ0 "Customer complaint washer just buzzes and won’t start after stopping mid cycle, found long drain error, drain pump just buzzing when activated, found drain hose shoved into standing pipe about 1.5 ft when pulled out water was heard and syphoned out, advised customer to have drains cleaned, pump still buzzing when line is clear unit needs drain pump asm; ordrng 1 W10536347 (drain pump asm)"
Jason N.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not washing dishes, customer stated it’s all he got from Home Depot. Ran diagnostics, found codes 4-3 motor not running, and 7-1 no heat. Wash motor not turning on during cycle, motor relay not clicking on. No power to motor . Unit needs control board.; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "The ice chute gasket is missing. And the icemaker is constantly filling with water water but needs a gasket and valve; ordrng 1 WPW10287601 (seal) and 1 WPW10349187 (valve), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR KITCHENAID KRFC704FBS01 "Cc: not coolingFound temps in ff section at 80 degrees, and freezer at 84 degrees. Could not pull unit out. Ran diagnostics could not hear compressor running. Spoke with BJ, he stated to look for a leak, and check compressor power. Advised him I can not pul unit out because customer has a table built into the wall. Stated to listen for carefully for the compressor to kick on. Could not hear compressor. Stated to call whirlpool tech line. Called whirlpool spoke with Andy. He stated the unit will have to be pulled, he stated to check wattage of compressor. He stated to check for leaks and restrictions. Isolate the sealed system if necessary. Pulled unit. Found compressor not running. Checked power from Orion board. Compressor not receiving power. Needs Orion board; ordrng 1 W11336586 (CONTROL)"
Jeff M.
DRYER WHIRLPOOL WED4800XQ0 No part yet I went to the home because it wasn’t far away from where I was; saved tckt
Dan H.
DISHWASHER MAYTAG MDB4949SHZ1 "Installed new valve, unit filled, wash motor is not spraying, unit needs new sump assembly ; ordrng 1 WPW10591570 (pump&motor)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Temperature in the freezer was 40 temperature in the fridge or 60 no heat transfer needs a compressor and fresh food evaporator estimate only; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "The drain tubes plugged. The drain has a built up of hard stuff.; ordrng 1 W11084807 (extension), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRFF302ESS01 "Customer complaint that fresh food section is not cooling, fresh food section temperature at 80 degrees, freezer section temperature at 31 degrees, evaporator fan is not running, good frost pattern, no power to fan motor, no power from control, unit needs new control ; ordrng 1 WPW10317076 (cntrl-elec)"
Gabriel P.
WASHER MAYTAG MVWX655DW1 Found error code f7e5 shifter fault and f5e3 lid lock fault and f7e1 basket speed fault delete code spin basket for tension notice it was a little hard to turn took cam underneath found gearcase bended to the side before giving estimate I try taking agitator out and it wouldn’t come out giving estimate he will not fix
David R.
DRYER WHIRLPOOL MEDC465HW0 "Cc of noise, heat is working and cycling. Bad idler pulley. Replace with dryer repair kit tested. Good. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Customer showed pop, customer complaint a seal can be seen inside the door, confirmed the inner seal for door glass is broken and hanging inside, ordering inner gasket; ordrng 1 W11104748 (gasket-wnd)"
Gabriel P.
MICROWAVE WHIRLPOOL GMC305PRS01 "Found bake element working but broil was broken customer want me to give him an estimate on broil elements and put in glass he bought he will fix it; ordrng 1 WP9760771 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER MAYTAG MVWX655DW0 "Customer complaint washer making a loud noise when switching through parts of the cycle like was to rinse or rinse to spin, ran agitation and spin tests, all sounds are normal customer did not hear the noise, asked for 4 or 5 towels, customer put one bath towel and four hand towels in, started normal wash, unit filled and advanced to wash, not hearing noise, ran drain and spin, advised customer to try to take a video of sound if it happens again"
Arthur V.
DRYER MAYTAG MEDC300BW0 Found issue is with a open thermal fuse due to a clogged vent. Replaced t fuse. Op test good Took motor. ; used 1 WP3392519 (THERMAL FUSE) from stock
Corina B.
WASHER MAYTAG MAV7600AWW Replaced the timer. Started a normal cycle. Filled and started to agitate and spin. Optest ok.
David R.
DISHWASHER WHIRLPOOL WDT970SAHW0 "Cc of heat, also questions about cycles, answered and also referred them to owners manual. No error codes. Ran service diagnostics. All components working. Poured water on element to show customer it is working. Went over heat dry and extended dry. Unit is good. There was no MSN sticker on unit. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
Jason N.
REFRIGERATOR KITCHENAID KRFF507HBS00 "Installed ice maker, ran diagnostics test, all functions passed, no codes, op test good."
Corina B.
COOKTOP ELE KITCHENAID KCGS556ESS02 "CC that the right front burner does not work. Found unit is siliconed in place, builder uninstalled the cooktop. Found the igniter unplugged for the spark module. Optest ok."
Corina B.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 CC that the fz and ff are not cooling. Found the evap fan not running. Checked the red and white wires to the fan 120 volts. Replaced the evap fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock
Dan H.
DISHWASHER KITCHENAID KUDS40CVSS3 "Customer complaint that unit is not cleaning the dishes, placed glasses upright in racks , started normal wash cycle, incoming water temperature at 97 degrees, top rack is not getting enough water pressure to spray, cleaned out filter, op test good"
Gabriel P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Ordering heating element is shorted and snap; ordrng 1 W10703867 (heater)
Corina B.
ICE MAKER KITCHENAID KUIA18PNLS5 "CC that there is no ice. Started a cycle no frost pattern on the evap. Checked the volts to the gas valve 120 volts. Tapped the system -20 psi. Will need a evap, compressor and gas valve"
David R.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced part. Tested. Good. Op test ok
Gabriel P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replace tub and transfer everything notice there was a part broken inside of old tub ordering would not need to come back customer will install parts,opt test ok do not schedule but order parts ; ordrng 1 W10837623 (bracket)"
Jeff M.
WALL OVEN WHIRLPOOL WOC75EC7HV00 Installed new parts unit tested good the inner door was not needed I have the door for return; used 1 SHIPPING (shipping and handling) from stock
Arthur V.
DISHWASHER FRIGIDAIRE FFBD2406NS11B Cycled unit for 20 min in wash and drain no leaks. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Cc: door alarm continuously goes off after door is open, noise in freezer after door is closed, freezing on top shelf in ff sectionFound evap is frosted up near the evap fan. Evap fan hitting ice. Found damper loud. Found unit not defrosting properly. Entered manual defrost. Unit defrosting. Needs control and damper; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Dan H.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees , freezer section temperature at 23 degrees, evaporator fan is running, good frost pattern, compressor and condenser fan are running, thermistors are good, unit needs new control; ordrng 1 WPW10120827 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Cc unit not heating or making loud noise Customer stated unit making a loud buzzing noise during some cycles, also intermittently not heating. Ran several heat tests, unit is heating normally at this time, transformer initial mag power up is quite noisy, every cycle. Ordering transformer and mag.; ordrng 1 W11334531 (TRANSFORMER) and 1 W11402082 (MAGNETRON)"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced air duct. And shelf. Op test good
Joe O.
WASHER FRIGIDAIRE FFLE3911QW0 "Cc: washer went off balance, walked its way to the middle of the floor and now won’t workEntered diagnostics, unit would not fill or spin. Found error code c6(clutch alarm). Reset control. Re entered diagnostics. Unit filling. Unit will not spin or agitate. Found shifter just rotating, can not locate home position. Shifter also banged up. Needs shifterCustomer does not want to repair at this time"
Arthur V.
OTR MICROWAVE KITCHENAID KMHS120EBS1 Found unit drawing 10.90 amps with very little heat. Needs mag tube and diode. Customer does not want repaired.
Corey L.
DISHWASHER MAYTAG MDB4949SDH3 "Customer complaint dishwasher leaked, found evidence of water leaking under unit, started quick wash and let run 30 min, not one drop anywhere, leaking looks like it occurred on the right side under frame, pulled out unit and checked for evidence of water on or around noise dampener and upper rack bolts, nothing seen after installing water mat.
Dan H.
RANGE AMANA AGR5330BAS3 "Installed new oriface and line, op test good"
David R.
DRYER WHIRLPOOL WGD8000DW4 "Replaced parts, tested. Op test ok"
Arthur V.
WASHER MAYTAG MHW6630HW0 Replaced vent coupler. I addressed concerns over not spinning out. I ran diagnostics and got a f0e5overloaded error. I put current load on drain and spin and unit did spin out load. I cleared the error code for future diagnostics. Customer has used a couple of times and unit has not leaked prior to replacing vent. Left leak mats.
Corey L.
WASHER WHIRLPOOL WTW8040DW4 "Installed part, calibrated, op test good, took part with to send to academy"
Corina B.
WASHER WHIRLPOOL WFW5620HW0 "CC that there’s a code F8E1 Valve failure. Checked the valves pins 1 and 2 1153 ohms, 1 and 3 1189 ohms. Called t/l Ed if unit is on a pedestal the drain hose need to be 36” from the stand. Drain hose needs to be raised. Optest ok."
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced lights. Tested. Good. Op test ok
Corey L.
REFRIGERATOR GE GTS18FBMDRWW "Customer complaint fridge making very loud rattling like dishes banging, cooling was off when tech arrived, raised temp to turn on cooling, customer stated the sound hasn’t happened since the call was made for svc, when compressor kicks off it rattles very loudly, but customer says it’s always done that it’s a constant sound like something in the fan in the back, fan is clear of obstructs, advised to take a video if it happens again"
Jason N.
DRYER WHIRLPOOL CET9100GQ0 "Cc unit dryer displays f70, will not workCalled wp tech line, Leon, transferred me to commercial tech line. Tech line stated check power in to dryer, f70 code basically means no power to dryer main board. Went to check power, found receptacle burned and melted. Told customer to shut breaker off. Advised customer to contact electrician."
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed pantry door. Op test ok
Jason N.
DRYER MAYTAG MEDC400BW0 "Cc unit not heatingChecked power in to unit, good at 241v. Checked all thermals, found element open. Replaced using customer supplied pre Id part. Op test good."
Gabriel P.
DRYER MAYTAG MGDB765FW0 "Replace sensor one of terminal was broken part #on sensor wp338906 sur plus notice we don’t carry this part on truck stock also found coils making a clicking sound turning replace both defective parts opt test ok ,took pic of pop ; used 1 279834 (COILXXACADEMY RETURNXX) from stock"
Jason N.
REFRIGERATOR GE GFE27GSDASS "Installed evap fan. Confirmed fan op, good airflow. Advised customer to allow 24 hrs for unit to return to desired temps."
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Installed listed parts. Ran auto test and calibration p. Op test ok
Gabriel P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Replace main light,all light came on ,opt test ok"
Jeff M.
WASHER WHIRLPOOL WTW5000DW3 The part is not needed there’s nothing wrong with the washer she didn’t know how to use it.
Arthur V.
REFRIGERATOR WHIRLPOOL MFI2569VEM3 Replaced right side fresh food door seal. Reformed using heat
Jeff M.
DRYER MAYTAG MED6000XG0 The blower will not come off in one piece I had to break the wheel off. after that there was so much lint buildup inside the machine I had to clean the machine out otherwise the machine would’ve caught on fire. After I reassembled the unit the idler pulley was squeaking customer explained me that he paid for a dryer repair kit there’s nowhere in the notes that stated that except the write up. I had to disassemble the machine the second time and install the dryer repair kit unit tested good.
Corey L.
WASHER KENMORE 110.2513241 "Customer complaint washer won’t spin out clothes and is loud, confirmed found hub stripped, quoted to replace, ok, replaced with ts hub, op test good, calibrated and cleared oob error; used 1 W10528947 (HUB) from stock"
Corey L.
REFRIGERATOR KITCHENAID KBFC42FTS03 "Installed control, op test good, advised waiting 48 hours for temps to settle"
Arthur V.
DRYER MAYTAG MEDB765FW0 Customer having a intermittent problem with start button on panel. Advised customer to warm up finger before attempting. Unit did not fail after many attempts. Could not duplicate issue
Jason N.
WASHER WHIRLPOOL MVWC465HW2 "Cc unit not washing Customer stated he tried running a cycle after last service, wouldn’t start cycle, unit just sat there. Ran auto cycle, no hot water coming in, hot valve shut off. Opened and reran auto test, all functions passed. Had customer start normal cycle. Unit op test good."
Gabriel P.
WASHER MAYTAG MVWC465HW2 When arrive found unit full of water inside try to drain it found pump motor humming loud and over heating so drain water with shot vac they also not loading unit properly and using too much detergent also over loading unit advise then how to proper use unit also replace drain pump from surplus parts I had on truck stock W10919003
Corina B.
DISHWASHER KITCHENAID KDFE104HPS0 Replaced the pump and motor and control. Ran a calibration. Optest ok.
Jeff M.
FREEZER WHIRLPOOL WZF34X20DW01 The seal in the top right corner popped out of the channel push the seal back in place unit tested good
Gabriel P.
REFRIGERATOR WHIRLPOOL W1TXEMMWQ00 Icemaker had a crack under neath allowing to leak when it has water in it replace from truck stock opt test ok ; used 1 4317943 (ICEMAKER) from stock
Gabriel P.
WASHER MAYTAG MHWE950WW01 Found valve Leaking from underneath after running normal cycle will need a valve giving estimate took pictures of vslve leaking customer will not repair
Gabriel P.
DRYER MAYTAG MEDB765FW0 "Found a dry sheet stick into vent where heat goes into found something sticky clean out also calling tech line they said customer may had some sticky in there that area or could of been manufactured he ask to rub a dry sheet on the area to see if it catches but is good,also customer has a fire hazard flex foil advise him which one to get opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Bottom freezer led was defective replace pass all lights work opt test ok
Joe O.
DRYER WHIRLPOOL WED4850HW0 Cc: loud thumping noiseFound a screw under the felt for the drum. no damage to unit. Removed screw. Ran test cycle. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard