Service History 85

We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Beachwood, OH 44122
Joe O
Job Details: 03/30/2021
"Installed water valves, and roller assembly. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DIXHS00
Near Cleveland, OH 44128
Joe O
Job Details: 03/30/2021
"Installed bracket, paddles, and fitting. Tested. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Shaker Heights, OH 44122
Joe O
Job Details: 03/30/2021
Replaced drain pump. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Amherst, OH 44001
Gabriel P
Job Details: 03/30/2021
"Found latch broken also customer show me pop receipt unit was purchased 5/6/20 is still under one year warranty use latch from truck stock,opt test ok ; used 1 Wpw10569603 (Latch) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JMW2427DS01
Near Solon, OH 44139
Brian M
Job Details: 03/30/2021
Installed console OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Solon, OH 44139
Brian M
Job Details: 03/30/2021
Installed pump control and drain pump Ran test test OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Cleveland, OH 44115
Jeff M
Job Details: 03/30/2021
I found that the regulator solenoid has zero ohms should be roughly 210 ohms not sending a signal to the control board to ignite the broiler. Theyre fairly certain this machine is under warranty since its a vacant apartment and that this would be a contractor issue. They also think that this machine was already looked at by a previous technician but I have no notes on that.; ordrng 1 W10898290 (Regular) and 1 Ship
We serviced a
MAYTAG WASHER
Model WHWE200XW00
Near Euclid, OH 44132
Jeff M
Job Details: 03/30/2021
The water valves are filling very slowly needs a new set of valves; ordrng 1 WPW10212596 (Water valve) and 1 WPW10212598 (Water valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HZ0
Near Independence, OH 44131
Jeff M
Job Details: 03/30/2021
The door was stuck. I use a flat head screwdriver to assist opening the door. Something was just sticking. I was not able to duplicate the issue after I got the door unstuck. The service charge on this PVR was combined and applied to the dishwasher PVR
We serviced a
WHIRLPOOL DRYER
Model WED586DSWD
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
"CC that the unit is not working, Checked the terminal block, good. Checked the thermal fuse, open. Replaced the fuse from t/s. Checked outside vent. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pepper Pike, OH 44124
Jeff M
Job Details: 03/30/2021
Installed the new part op tested good. I pulled the icemaker out theres a big clump of ice in the icemaker. Remove the ice inspected the icemaker and appears to be fine
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Maple Heights, OH 44137
Jason N
Job Details: 03/30/2021
"Cc unit went off balance. Customer stated unit went off balance doing towels. Code came up on display, f8e4. Advised customer code f8e4 will appear when opening the lid while in cycle, means lid must be closed during soaking. Ran diagnostics, found code f1e2 for motor module over voltage. Ran auto test, all functions passed. Ran calibration. Ran drain and spin with 5 large wet towels( these were already in the unit). No abnormal vibration or offbalance issues. Finished cycle, no issues. Advised customer to ensure load is properly balanced at start of spin and drain cycle, may have to pause unit to redistribute load. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Cleveland, OH 44105
Jason N
Job Details: 03/30/2021
Cc unit lights blinking Customer stated it doesnt do it all the time. Found all lights working at this time. Replaced both ff LED modules and freezer LED module with customer supplied pre Is parts. All lights working. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Garfield Heights, OH 44125
Jason N
Job Details: 03/30/2021
Cc unit ff door not sealingReplaced gasket using customer supplied pre Id part. Heated gasket and stretched to make good seal. Found upper part of door gasket hanging too low to make magnet. Found door hinge washer for ff door on top hinge instead on lower hinge. Flipped washer to lower hinge. Door now sealing correctly on all sides. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDI02CRBS2
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/30/2021
Replaced drain hose. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 03/30/2021
"Installed control board. Ran wash test, unit functions are normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44127
Jason N
Job Details: 03/30/2021
"Cc unit not dispensing water. Verified water in to unit, good pressure up to filter head. No water from filter head. Found outlet water line kinked at filter head. Straightened water line. Tested water dispense, good water dispense. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Brecksville, OH 44141
Marie V
Job Details: 03/30/2021
Replaced freezer light. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
Replaced the door. Optest ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, OH 44143
Joe O
Job Details: 03/30/2021
Cc: not making iceFound ice maker lost home position. Replaced ice maker. Ran ice maker diagnostics cycle. Passed. Ran test 96(water fill test) then 97(ice maker fill test). Passed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Chardon, OH 44024
Jeff M
Job Details: 03/30/2021
The unit is freezing over on the fresh food evaporator. The unit will need a new evaporator cover and control board most of the time what happens is if the seals compromised too much humidity will get to the evaporator cause it to frost over. On the older models there was a software update to change the way the fans reacted turned on turned off and for the time that they turned on to change the way the machine defrosted. sensor was already replaced est only; ordrng 1 W11098695 (Evap seal) and 1 W11172798 (Control) and 1 Ship
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536BS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/30/2021
Cc piece under knob loose Found adhesive that holds Bezel in place is worn out Added super glue to bezel to hold in place OP Test Ok
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 03/30/2021
Cc that washer will not work. Verified issue and found drain hose screwed into the drain pipe causing it not to have any ventilation and not advancing the cycles. Explained that they will need to fix the drain pipe for the unit to work properly. Also ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Aurora, OH 44202
Brian M
Job Details: 03/30/2021
Cc unit not cooling Found compressor extremely hot and cap tube has ice ball Needs seaLed system repair Compressor evap and drier ; ordrng 1 WPW10143759 (dryer) and 1 W11092625 (compressor) and 1 W10836706 (evaporator)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/30/2021
Customer showed pop took pic Cc unit showed lf error Found unit to be installed on a wood stand and drain hose is about even with drain port and is syphoning out when filling Advised customer on drain hose placement
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/30/2021
Cc unit not always starting Found knob pushed to far in Backed knob off just a little OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW7
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
"CC that the unit is not heating. Ran diag 10-1- Dispenser Electrical Problem 7-1-No Heat. Ran a calibration heater did not turn on. Checked the fuse, good. Checked the control has 120 volts to the heater. Found the heater is open. Will need a new heater. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
Marie V
Job Details: 03/30/2021
Replaced all parts. Tested unit. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Willoughby, OH 44094
Joe O
Job Details: 03/30/2021
"Cc: not drainingFound drain pump hit drain pan under unit and broke the harness and housing for drain pump. Needs harness and drain pump.Harness shows out of stock, office to reschedule; ordrng 1 W11399437 (Drain pump) and 1 W11405458 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Sheffield, OH 44054
Gabriel P
Job Details: 03/30/2021
"Replace doors then steam gasket,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
CC leak in drain hose. Found hole in drainhose under sink. Replaced drain hoses. Ran cycle no leaking.
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
"CC that the unit is not heating. Checked the outside vent no airflow. Checked the exhaust at the dryer no airflow. Removed the blower housing found the blower wheel off. Reinstalled the blower wheel. Advised cust if it happens again will need the blower wheel. ; ordrng 1 WP694089 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near North Olmsted, OH 44070
Corina B
Job Details: 03/30/2021
CC that there is a loud squealing noise. Found the idler pulley is seized. Will need a new pulley. ; ordrng 1 279640 (Pulley)
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Chardon, OH 44024
Jeff M
Job Details: 03/30/2021
Installed the new part op tested good.. the lid is cracked ; ordrng 1 W11304319 (Lid)
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/30/2021
"Cc dryer making a squeaking sound. Verified and needs idler pulley. Ordering part and can not reschedule because part is out of stock. Office will need to reschedule.; ordrng 1 W10837240 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/30/2021
I install the new part op tested failed. The sent a bad ui there was no packing paper there was no protective plastic on the face of the user interface. This is a return part that another person sent back to Macon that we have received. Reorder part ; ordrng 1 W10803367 (Ui)
We serviced a
WHIRLPOOL RANGE
Model GGG390LXS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/30/2021
"Cc middle valve will not shut off stays on valve was broken and twisted and bent told customer that wants valve breaks and start to leak it need to be replace there will be no way to shut it off cause is broken customer said we dont know whats we are doing he does not understand the purpose of valve being broken and not be able to shut off ; ordrng 1 WPW10298678 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near North Olmsted, OH 44070
Corina B
Job Details: 03/30/2021
"Replaced the main control. Optest ng. Control is beeping and not working, reinstalled the old control. Started working normal. Called BJ will refund Cust the part and labor. Optest ok. ; ordrng 1 137070890NH (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kent, OH 44240
Brian M
Job Details: 03/30/2021
Cc unit not heating or running Found thermal fuse open Replaced OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ08
Near Rootstown, OH 44272
Brian M
Job Details: 03/30/2021
Installed damper OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R2FB5
Near Madison, OH 44057
Brian M
Job Details: 03/30/2021
"cc of no water being dispensed at door Found water lines to have sediment and deposits No water flow past filter Most likely have build up in fridge door lines Will need door and lines ; ordrng 1 241615175 (dsp door-frzr) and 1 240545308 (tank) and 2 240545201 (Elbow)s and 1 240434301 (housing), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21S6ABH
Near Hiram, OH 44234
Brian M
Job Details: 03/30/2021
Cc unit doesnt seem as cold as it normally does Found ice in blend door area blocking air flow Removed ice OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Strongsville, OH 44136
David R
Job Details: 03/30/2021
Replaced part. Ran through diagnostics. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Bratenahl, OH 44108
Jason N
Job Details: 03/30/2021
"Cc unit water filter never installed.Customer stated there is a cap installed where the filter should be. Needs that removed and new filter installed. Removed bypass cap from filter housing, installed new water filter. Ran a gallon of water out of dispenser. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/30/2021
Cc that washer is leaking. Ran a bulky and deep water cycle which is where the customer says it leaks and found no leaks. Explained that if we dont duplicate the issue we can not do anything. Called whirlpool and spoke with Bruce and he said that we need to duplicate the issue or have a clear video of the washer leaking for us to do anything because without seeing the issue theres no way for us to fix the issue.
We serviced a
GE MICROWAVE
Model PEB1590DM1BB
Near Westlake, OH 44145
Gabriel P
Job Details: 03/30/2021
"Replace parts,and unit start working as design,opt test ok"
We serviced a
HOT POINT REFRIGERATOR
Model HSM25GFTCSA
Near Wellington, OH 44090
David R
Job Details: 03/30/2021
"Cc some items in FF froze, today everything is good. Looked at sensor in FF, test 9 ohms. Temp read 42*. Everything checks fine as of today. Changed temp from 5 to 4, warmer. Customer to monitor. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model n/a
Near Cleveland, OH 44143
Jason N
Job Details: 03/30/2021
"Cc unit mullion flipped not engaging into receiver Confirmed mullion will not flip correctly due to not hitting receiver, sliding underneath it. Used shims to bring receiver down into contact. Tested door multiple times to ensure operation. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Highland Heights, OH 44143
Brian M
Job Details: 03/29/2021
Cc unit is not cooling they had a different company out and diagnosed it as a sealed system Found no frost pattern Will needs compressor and ff evap Parts covered by 10 year warranty ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Pepper Pike, OH 44124
Jason N
Job Details: 03/29/2021
"Cc unit lower rack wheels falling apart.Confirmed most of the track wheels have come off. Replaced all 4 wheel assemblies using customer supplied pre Id parts. Ran wash test. Found noise coming from drain pump. Pulled drain pump, removed wheel button from impeller. Reran test, no abnormal noises heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/29/2021
the upper screws where stripped out ; ordrng 2 WP67006380 (Screw)s
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Jefferson, OH 44047
Jeff M
Job Details: 03/29/2021
The user interface is not responding I cannot get the lid too lock and there is a code that prevents the high speeds been due to water temperature needs new controls a lock and a water valve; ordrng 1 W10810403 (Lock) and 1 W11195970 (Control) and 1 W11135391 (Ui) and 1 W11172234 (Valves)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/29/2021
Installed door
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, OH 44122
Jason N
Job Details: 03/29/2021
"Cc unit filling with water but not washing. Ran diagnostics cycle, found codes 6-1 for low water, and 2-1 for UI stuck button. Unit filled with water, but wash motor did not turn on. Checked power to wash motor from control board. Found motor connector had come disconnected. Plugged connector back in. Ran wash test, wash motor turned on. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Richmond Heights, OH 44143
Jason N
Job Details: 03/29/2021
"Cc unit top rack making clicking noise when pushing back in. Confirmed clicking noise, this is a normal for the rail to make as its the feature of the 2 stage telescoping operation. Advised customer we can replace rails but noise may still persist. Replaced rails using customer supplied pre Id parts. Same noise present. Unit is operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/29/2021
"Cc unit freezer door opens crooked from left side.Advised customer that this is normal operation for these models.Called wp techline to verify, Andy, normal operation, advise customer to open freezer grasping from middle of handle., documentation only"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Mentor, OH 44060
Jeff M
Job Details: 03/29/2021
The drain in the rear was clogged with rust due to the drain pan customer has additional parts on order he will install all of the parts himself no return visit required; ordrng 1 W11162078 (Pan) and 1 Ship
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jeff M
Job Details: 03/29/2021
Installed the new part op tested goodish. After installing the new lights and control board they stop flickering and one bad light failed that white is on order is not arrived yet. I showed the customer how to install the light he is more than capable of plugging the lights in and popping it in place.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Burton, OH 44021
Brian M
Job Details: 03/29/2021
Cc burner not centered Adjusted burner OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSQ3
Near Aurora, OH 44202
Brian M
Job Details: 03/29/2021
Installed pump OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/29/2021
Cc of no heat for drying Found no error codes Ran auto test heater is turning on Advised on jet dry and gave samples OP Test Ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HV4
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/29/2021
"Cc unit still making loading buzzing noise at beginning of cycle.Ran heat test, confirmed buzzing noise at start of cycle, goes away after a few seconds. Unit is heating properly, amp draw on unit is 16.6a. Called wp techline, Joel, check magnetron for damage to antenna, possible cap or diode. Check waveguide for burnt spots or pitting. Unusual that sound goes away after start of cycle. Pulled waveguide cover, no evidence of damage, cover clips broke, will need to replace. Ordering magnetron, cap and diode ; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (H.v. Cap) and 1 W11256462 (Diode) and 1 W11193296 (Waveguide cover)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Jeff M
Job Details: 03/29/2021
Finger print proofs Coding is peeling off the stainless steel panel.; ordrng 1 W11461694 (Panel)
We serviced a
IKEA DISHWASHER
Model IUD8010DS2
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/29/2021
"Cc unit burning smellFound food debris burnt onto heater element. Cleaned off element. Ran diagnostics test in entirety. All functions normal, heater turned on, no burning smell found. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Cleveland, OH 44102
Jason N
Job Details: 03/29/2021
Installed LH door hinge bushing. Door sealing properly. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Jeff M
Job Details: 03/29/2021
Installed the new part op tested good.
We serviced a
MAYTAG DRYER
Model LDG9304AAM
Near Painesville, OH 44077
Jeff M
Job Details: 03/29/2021
The unit is not heating. After running the unit on time dry it eventually start igniting needs a new set of coils; ordrng 1 279834 (Coils)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ
Near Willoughby, OH 44094
Jeff M
Job Details: 03/29/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/29/2021
Installed drain hose. Ran wash test then cancel drain. Unit drained fully. Unit op test good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HW01
Near Aurora, OH 44202
Brian M
Job Details: 03/29/2021
Cc lower oven lights not working Swapped bulbs still nothing Lights are controlled by control board Needs control boards ; ordrng 1 W11040197 (cntrl-elec) and 1 W11040198 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44108
Jason N
Job Details: 03/29/2021
"Cc unit not filling again.Customer stated she ran several washes and then it did the same thing as last time, wouldnt start a cycle and fill with water. Ran diagnostics, no codes stored. Ran auto test, all functions passed. ; ordrng 1 Wpw100006384 (Drive belt)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Streetsboro, OH 44241
Brian M
Job Details: 03/29/2021
Part damaged Needs reordered ; ordrng 1 WPW10260246 (top)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Aurora, OH 44202
Brian M
Job Details: 03/29/2021
Cc light out Found vent light blown Needs light bulb Customer to purchase and install
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Willoughby, OH 44094
Joe O
Job Details: 03/29/2021
"Cc: error codes, not drainingReplaced drain pump. Ran test cycle. Op test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS5
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/29/2021
"Cc unit caught on fire while running a bake mode.Called wp techline. Safety."
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS
Near Mentor, OH 44060
Dan H
Job Details: 03/29/2021
"Installed new control, op test good"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Wickliffe, OH 44092
Joe O
Job Details: 03/29/2021
"Cc: not heating, bottle sprayer not functioningFound unit not heating. Found bottle sprayer is functioning. Heater circuit open. Found tco on heater circuit open. Reset tco. ran test cycle. Excessive suds in unit. Unit is heating. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Lakewood, OH 44107
Corina B
Job Details: 03/29/2021
"Cust showed pop, sent pic. CC that the unit does not get pass sensing. Found the cold water turned off. Turned the cold water on ran manual test for the hot and cold. Ran a calibration. Started a cycle. Optest ok."
We serviced a
GE REFRIGERATOR
Model GFE29HMECES
Near Oberlin, OH 44074
Marie V
Job Details: 03/29/2021
"When took unit apart found that was was too big when did look ups found another part that is correct and is cheaper, unit will also need UI will use the difference for the new part and will take fan whit me to return. I put 24.30 towards the UI.; ordrng 1 WR60X26866 (Fan) and 1 WR55X11144 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Avon Lake, OH 44012
Corina B
Job Details: 03/29/2021
"CC that the ice maker is not working. Jumped ice maker, not cycling. Checked power from the control 120 volts. Will need a new ice maker; ordrng 1 WPW10300022 (Ice maker)"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Willoughby, OH 44094
Dan H
Job Details: 03/29/2021
"Installed new sump, wash motor, and diverter, op test good k"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Corina B
Job Details: 03/29/2021
Replaced pump and motor. Started a cycle. Optest ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Avon Lake, OH 44012
Corina B
Job Details: 03/29/2021
CC that the unit is leaking. Found the tub leaning forward. Leveled the basket. Started a bulky cycles. Water is not hitting the tub ring. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full. Optest ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Garfield Heights, OH 44125
Dan H
Job Details: 03/29/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC
Near Lorain, OH 44053
Gabriel P
Job Details: 03/29/2021
"Cc that dryer is not heating ,and found dryer setting on air dry explain him how to use temperature adjustment,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near South Amherst, OH 44001
Gabriel P
Job Details: 03/29/2021
Cc that theres black grease in tub. Verified and found no grease and verified under wash plate and unit and everything perfectly fine and clean. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Garfield Heights, OH 44125
Dan H
Job Details: 03/29/2021
"Installed new cooktop and left front burner head, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Elyria, OH 44035
Gabriel P
Job Details: 03/29/2021
Cc that they had thick black smoke coming from dishwasher and they explained that a spatula fell from basket and landed on the heating element causing it to melt and making it smoke. We ran a test on unit and everything is working as should. We called BJ and said that we can order the wash arm for the customer and customer said that they will install it themselves because of easy install of part.; ordrng 1 W10803178 (Wash arm)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Seven Hills, OH 44131
Dan H
Job Details: 03/29/2021
"Customer complaint that unit is not cooling properly and water leaking into fresh food section, freezer section temperature at -4 degrees, fresh food section temperature at 57 degrees, evaporator fan is not running, found air channel improperly installed jamming fan up, found evaporator drain tube clogged, cleared evaporator drain tube, corrected air channel, op test good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44134
Dan H
Job Details: 03/29/2021
"Installed new belt, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Sheffield, OH 44054
Gabriel P
Job Details: 03/29/2021
Cc that console is not doing anything its froze. Tried resetting ACU but nothing was working removed console to verify all connectors and were fine disconnected the one going from the ACU to the console and unit went into flood mode verified DC volts on harness to console and had 12.60 DCV reconnected back up to console and unit started working as should. Called whirlpool and spoke with Leon and he made us check the breaker box to see if each unit is in its own dedicated circuit which it wasnt and Leon said they will need to have both unit on there own dedicated circuit to avoid any electronic interference issues in the future. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/29/2021
"Cc that the ice maker stopped working and then it started working again. Ran diag found error code of E2 motor lost position, will need an icemaker. Cust wants to see if we can help with the repair or use the sealed system labor money towards the icemaker replacement, he is on social security and the budget that he has is very short. And he is very happy with the company and that if he ever needs service on another appliance he will call us for service. ; ordrng 1 WPW10764668 (Ice maker), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730WS02
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/29/2021
Verified issue again with the F8E1 and ran diagnostics to verify the rpm of the blower motors to make sure we will need to replace the lower one as well. Called whirlpool tech line and spoke with Bryan to guide us through how to get the rpm and speed of the blower motors in diagnostics but notified us that we wont be able to because it would need to be hot wired. He also told us that there is a service pointer about the F8E1 where the ui has to be replaced explained to customer and they said they will call whirlpool to try to get a authorization for the repair and give us a call with whatever info whirlpool gave them and if they want to continue with the repair; ordrng 1 W10617329 (Ui) and 1 WPW10273666 (Blower) and 1 WP74008369 (Probe)
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WSZ57L18DM04
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/29/2021
Cc unit making a humming sound. Verified and found rear metal cover vibrating when compressor turns on. Called whirlpool and spoke with Leon and I was told thats normal operation the only thing we could do is apply mastic to the line on the compressor and condenser to keep from vibrating with metal cover. We applied the mastics to lines and reinstalled cover. Opt test ok. AT
We serviced a
MAYTAG DRYER
Model MDG9206BWW
Near Westlake, OH 44145
Marie V
Job Details: 03/29/2021
"Replaced blower wheel , cleared out lint from unit and oiled the rollers and pulley. Put everything back together tested unit. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Parma, OH 44130
Marie V
Job Details: 03/29/2021
"Cc that the freezer isnt cooling properly. Took temps found 17* on freezer and 51* on fresh food section. Took freezer cover off found a block of ice but evap has good frost pattern, looks like unit isnt finishing defrost. Remove some of that ice because the ice stopped the fan from operating. Took kohms on defrost thermistor 4.6komhs Called Frigidaire tech line, told me that the thermistor is good that the unit has a restriction. Will need a sealed system work on it. Unit is R600. Also unit still under warranty we do not do Frigidaire warranty works. Advice cust to call them to continue with repair"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Westlake, OH 44145
Gabriel P
Job Details: 03/29/2021
Cc that the water on the fridge was tasting bad. Explained that whirlpool recommends the copper or pex water lines and not braded stainless steel lines because it can cause that issue and also since its a new appliance to wait at least to weeks and keep running the water until the taste from all the plastic lines in the fridge goes away. Opt test ok.
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
David R
Job Details: 03/29/2021
"Replaced belt, test on spin mode, good. Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Wellington, OH 44090
David R
Job Details: 03/29/2021
"Cc unit not heating, been like this a couple of months. No signs of damage on element. Went through diagnostics, no error codes. Ran all the way through diagnostics, heater came on at end. Called customer over, poured water onto heater, steam coming up. Heater is working properly. Correct power. Customer has rinse aid, turned level up. Advised of hi temp and heated dry option for best results per owners manual. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 03/29/2021
"Part is damaged, took pics. Damaged in delivery ; ordrng 1 WPW10591570 (Motor pump wash)"