We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PP4A
Near Lakewood, OH 44107
Marie V
Job Details: 01/20/2022
Cc that the door seal is not sealing all the way. Seal looks good. Found container inside preventing door from closing all the way. The gasket is not needed. Will use money for the part towards SC on both jobs. Brought gasket for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Windham, OH 44288
Brian M
Job Details: 01/20/2022
Cc unit not cooling Found control to have 2 dashes could not get control to respond Replaced using truck stock Programmed board Unit kicked on Advised to let cool for 48 hours ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/20/2022
"Cust showed pop, sent pic. CC that the light bulb in the microwave is not working. Confirmed. Found bulb is broken. Cust tried to replace the bulb and the micro switch fell down. Reattached the switch. Will need a new bulb. ; ordrng 2 W10886919 (Light bulb)s"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Garrettsville, OH 44231
Brian M
Job Details: 01/20/2022
Installed bulb OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Marie V
Job Details: 01/20/2022
"Cc that the unit fills and then does nothing. Ran diag found error code of F5E1 lid fault F9E1 long drain. Tilted unit and removed drain pump found a sock stuck in it. Removed, make sure is clear, installed back in and replaced lid lock. Ran auto test , pass, drain pump is good. Started a normal cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near North Olmsted, OH 44070
David R
Job Details: 01/20/2022
Replaced freezer light. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Corina B
Job Details: 01/20/2022
"Replaced the ui and door switch. Started a cycle, stopped unit and started. Did not stop unless I stopped the unit. Opt test ok"
We serviced a
MAYTAG MICROWAVE
Model MMV1174FZ
Near South Euclid, OH 44121
Jason N
Job Details: 01/20/2022
"Cc unit not heating Plugged in killawatt, ran amp draw test. Unit drawing 12.1A during heat test, but not heating water. Unit needs magnetron. ; ordrng 1 W10754299 (Magnetron)"
We serviced a
WHIRLPOOL DRYER
Model WED9550WW1
Near Hiram, OH 44234
Brian M
Job Details: 01/20/2022
"Cc dryer not working Found thermal fuse open and idler pulley damaged Replaced fuse and idler pulley using truck stock OP Test Ok ; used 1 3392519 (), and 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakewood, OH 44107
Marie V
Job Details: 01/20/2022
"Cc that the unit is not washing the clothes. Ran diag found error code of F7E6 motor fault. Ran auto test, unit is not agitating. Found shifter off place. Replaced from T/S. Ran calibration and auto test again. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT02
Near Shaker Heights, OH 44120
Manny
Job Details: 01/20/2022
"Cc wpl sent harness for ice maker. Customer stated that ice maker harness is different and wpl sent I new one try to install and evap harness connector for ice maker is damaged, ordering evap harness.; ordrng 1 W11161901 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/20/2022
Found bin stuck and user interface changing by it self from crush to cube ordering ordering parts; ordrng 1 W11185686 (Ice bin) and 1 W11542754 (User)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details: 01/20/2022
"Cc unit not making ice, everything else is good. Checked temp, unit in defrost mode. Temp checking around 40-42* FF and FZ is 2-4*. Went though diagnostics, no ice maker error codes. All fans are running. Found connector wire blue to ice maker broken. Harness is not a repairable item. Non repairable. Customer to contact their warranty give them file number and go from there. ; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Painesville, OH 44077
Corina B
Job Details: 01/20/2022
Replaced the piston. Tested the microwave several times. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Mentor, OH 44060
Joe O
Job Details: 01/20/2022
"Cc: not spinning the basket, not agitating, noiseFound error codes f2e1(stuck key). Ran auto test. Found wash plate free spinning on gear case. Found wash plate and gear case stripped. Needs wash plate and gear caseCustomer does not want to repair at this time ; ordrng 1 W10752283 (washplate) and 1 W11455453 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Painesville, OH 44077
Dan H
Job Details: 01/20/2022
"Customer complaint that unit is leaking and an upper rack wheel broke, found upper rack wheel broken, started normal wash cycle, no leaks found, installed new adjusters, op test good ; used 1 W10712395 (Adjusters) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Painesville, OH 44077
Dan H
Job Details: 01/20/2022
"Customer complaint of noise while spinning, confirmed, noise is coming from gearcase, unit needs new gearcase, installed new gearcase, op test good ; used 1 W11455453 (CABRIO GEARCASE), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Dan H
Job Details: 01/20/2022
"Customer complaint of loud noises, compressor and condenser fan are running, both evaporator fans are running, air damper is working, properly, doors are sealing, defrost heater is working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44052
Angel
Job Details: 01/19/2022
Cc that unit is making a clicking noise. He played me a video and could hear the clicking sound the sound is the rotor when its agitating rubbing against the stator. Made sure that the rotor was not loose and everything was good explained to him unit is working as designed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Amherst, OH 44001
Angel
Job Details: 01/19/2022
Replaced heater tested unit to make sure there was no leaks and heater was working. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFEG500EWH0
Near Avon, OH 44011
Gabriel P
Job Details: 01/19/2022
Found panel crack took pictures ordering part was out of stock cannot schedule explain customer the process ; ordrng 1 W10645817 (White user interface panel)
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Mentor, OH 44060
Corina B
Job Details: 01/19/2022
"CC that the unit is not heating. Confirmed. Found the heater is open. Will need a new heating element; ordrng 1 WPW10222771 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Streetsboro, OH 44241
Brian M
Job Details: 01/19/2022
Cc unit stop cooling Found unit to not have any fans or compressor running Tried to enter diagnostics but it kept booting out of it Unplugged unit and let it sit plugged back in and unit started up advised it may be a control issue and to watch ; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/19/2022
Installed lid lock Ran test cycle OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/19/2022
"Heater box came damaged. Checked the heater, good. Missing the nuts. Called BJ and the service pointer states to use the parts provided. Will need a new heater. Office will need to reschedule ; ordrng 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near LaGrange, OH 44050
David R
Job Details: 01/19/2022
"Wrong type of unit, changed options, suppose to be a dryer. Customer says she has same 5 year extended warranty purchased on dryer as washer. Customer will need to contact ex warranty to check other wise she will have to pay for repair. Will need dryer repair kit. Gave estimate for repair; ordrng 1 4392067 (Dryer kit) and 1 661570V (Belt), used 1 Shipping from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Madison, OH 44057
Dan H
Job Details: 01/19/2022
"Customer complaint of buzzing noise, compressor , condenser fan, and evaporator fan all sound good, buzzing is cord or waterline vibrating against back of unit, unit is operating as designed"
We serviced a
GE RANGE
Model PGB995SET2SS
Near Madison, OH 44057
Dan H
Job Details: 01/19/2022
"Installed new igniter, op test good"
We serviced a
MAYTAG STACK W/D
Model LSG7806AAE
Near Madison, OH 44057
Dan H
Job Details: 01/19/2022
"Installed new blower wheel and coils, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Cleveland, OH 44120
Manny
Job Details: 01/19/2022
"Replaced all parts listed, when replaced mullion noticed both door were missing the door stoppers, unit will need bot doors stoppers.; ordrng 1 5304508014 (closer assembly) and 1 5304508015 (closer assembly)"
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Cleveland, OH 44128
Manny
Job Details: 01/19/2022
"CC unit wont start and has power, unit will not fill but everything else works Unit needs the ATC CONTROL. Customer will not proceed with the repair. Cux paid for service ; ordrng 1 WPW10248240 (switch-sen), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Jefferson, OH 44047
Joe O
Job Details: 01/19/2022
"Cc: not spinning, noiseFound error codes f0e3(overload) f0e5(off balance) f7e8(motor stator over temperature) f9e2(water ring detected). Found debris under motor. Removed debris. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Lorain, OH 44052
Angel
Job Details: 01/19/2022
Cc that unit was not igniting. Verified and found burner cap out of place to test it since they dont have gas hook up in rent a center I plugged in unit to test the ignitors and they were sparking perfectly. Unit seems to be working fine probably just had cap not sitting right on the burner. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, OH 44139
Jason N
Job Details: 01/19/2022
"Cc unit stopped cooling Found both sections at room temperature. Compressor is running, no heat on condenser. Unit has refrigerant leak, will need sealed system repair. Parts are covered by KA for 10 yr. ; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Filter drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Solon, OH 44139
Jason N
Job Details: 01/19/2022
Installed valve. Ran burner ignition test. Burner head ignites within 1-5 seconds. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQ1
Near Dorset, OH 44032
Joe O
Job Details: 01/19/2022
Cc: oven not ignitingFound igniter pulling 0 amps. Igniter receiving 120v. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM00
Near Avon, OH 44011
Gabriel P
Job Details: 01/19/2022
Found 0.51 amp too low also wattage was 58.0 too low and temp on refrigerator was49-50 and freezer 38-40 f check evaporator found very little frost there is a leak giving estimate customer will not fix ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Filter) and 1 W10836706 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/19/2022
Replaced fresh food section light. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Strongsville, OH 44136
David R
Job Details: 01/19/2022
"Replaced control panel. Ran diagnostics, good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 01/19/2022
Missing parts for bottle spray arm. Will replaced everything all at once. Ordering parts needed. ; ordrng 1 W11573754 (Clip manifold) and 1 W11568642 (Bracket manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, OH 44136
David R
Job Details: 01/19/2022
"Customer had POP. Just relieved. Customer had questions about temp. Checked temp, FF reading 38-40* FZ 5. Set to coldest settings, set damper to keep more air in FZ. Asked customer to also put items in unit to have unit working as designed. Customer to monitor. Unit good, op test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/19/2022
"Cc unit wont sense Found gearcase to be leaking oil and water Needs gearcase and all lower parts ; ordrng 1 W11455453 (Gearcase) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10915701 (rotor) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM5
Near Euclid, OH 44132
Corina B
Job Details: 01/19/2022
"Replaced the main control. Ui will not go into program. When waiting for t/l, unit turns on for a second on shuts off. Called t/l will need the ui. Customer is going to talk it over; ordrng 1 W10740217 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/19/2022
"CC that the unit will stop in middle of cycle. Ran diag F8e3 OVERFLOW CONDITION. Ran a co test, filled correct. Started the quick wash with clothes. Unit finished the cycle with clothes. Cust stated that there would be only 2 articles of clothing in the washer, when it happens. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan H
Job Details: 01/19/2022
"Customer complaint that unit is freezing food in fresh food section fresh food section temperature at 36 degrees set to 45 degrees, fresh food section thermistor at 6k ohms, freezer section thermistor at 23k ohms, called whirlpool techline spoke to Liam, said to block air channel to pantry drawer and to change fresh food section thermistor; ordrng 1 W10316760 (Thermistor)"
We serviced a
MAYTAG RANGE
Model MGR6600FW2
Near Cleveland, OH 44122
Manny
Job Details: 01/19/2022
"Replaced listed parts, ran bake opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 01/19/2022
Calling whirlpool cause alot parts been replace,called t/l
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Lorain, OH 44052
Angel
Job Details: 01/19/2022
"Replaced gas valve, regulator, and gas tubing. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Fairview Park, OH 44126
Gabriel P
Job Details: 01/19/2022
"Ran calibration and automatic test pass customer complaint that unit goes crazy advise that if it happens again it will need ui he will call if it does,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Montville, OH 44064
Joe O
Job Details: 01/19/2022
"Cc: leaking, ice maker not working properlyCustomer stated ice maker has never worked properly. Stated that intermittently the unit will leak from the ice maker and run down the side of refrigerator. Found no stored error codes. Found cubes in ice bin. Unit is making ice. Found water drip came out of dispenser when paddle is pressed. Ran ice maker harvest. Did not run fill as water in ice maker not frozen. Chute door is sealing, will hold water. Could not duplicate leaking from ice maker. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Olmsted Falls, OH 44138
Marie V
Job Details: 01/19/2022
Replaced DSI board. Preheated unit to 350*. Op test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Middleburg Heights, OH 44130
Marie V
Job Details: 01/19/2022
"Cc that the unit seems like is not heating properly and that is loud when it starts and then stops. Confirmed, unit is loud. Unit will need cap, magn, and diode.; ordrng 1 W11409822 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)"
We serviced a
MAYTAG stacked w/d
Model MHWE300VF00
Near Walton Hills, OH 44146
Jason N
Job Details: 01/19/2022
"Cc unit making noise and not spinning Found a lot of side to side movement in basket, can hear basket support clunking in rear. Ran spin test, confirmed support has separated from basket. Quoted customer for repair. Customer not repairing, estimate only. ; ordrng 1 WPW10040480 (Basket) and 1 W10874745 (Rear tub)"
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWM1
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/19/2022
Customer stated they never received part. Checked around outside doors. Reordering part. ; ordrng 1 W10258275 (Bimetal)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Brian M
Job Details: 01/19/2022
"Cc unit not spinning out properly Found tub hub damaged but can not replace because washplate will not break free Needs washplate and tub hub ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44129
Marie V
Job Details: 01/19/2022
"Cc that the unit may making a noise. Ran diag found error code F0E5 off balance load detect. Ran auto test, pass. Tilted unit , underneath everything is good and in place. Pushed down on basket , it bounced once . Unit is working as designed. Explain cust that the size of the load is 6-7 baths towels and that 1-2 tablespoons of detergent is all they need per load. Found cold hose was leaking, corrected issue.op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB00
Near Lorain, OH 44053
Angel
Job Details: 01/19/2022
Cc that unit was not dispensing ice. Verified and auguer motor was working the bin just had ice buildup on opening so with a spoon i showed customer how to break up the ice since she doesnt use it that much and to push bin back in. So we tested unit and started dispensing ice how it should unit working as designed. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TS0
Near Solon, OH 44139
Manny
Job Details: 01/19/2022
"Replaced parts listed, fixed cracked in the liner, gasket never arrived. If gasket arrived customer will call us to install, or they will call us back to order a new one. Opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near North Royalton, OH 44133
David R
Job Details: 01/19/2022
"Cc unit not putting out a lot of detergent. Changed concentration back down to 2x which will put out most detergent. Replaced hot valve, dispenser and dosing pump. Started unit up, watched dosing pump take detergent and put into unit basket. Good. No error codes. Drain pump is good, nothing stuck. Let customer know unit is on concentration level that will give it the most detergent, make sure spin level is on correct level when using so all water can be drained and can also do an additional drain spin cycle if needed. Ram diagnostics unit is good. Op test ok."
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW0
Near Euclid, OH 44123
Dan H
Job Details: 01/19/2022
"Control was not received, unit also needs lid lock and second tech; ordrng 1 W11176112 (Lock)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/19/2022
"Replace motor,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 01/19/2022
"Installed UI control and selector button. Ran quick wash test, all functions passed, op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/19/2022
"Cust showed pop, sent pic. CC that there is soap residue on the clothes. Cust is using 2 pods. Advised cust to use 1-2 tablespoons of he detergent or 1 pod per load. Recommend to do a self clean on the washer. Ran a rinse and spin with rugs. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/19/2022
Cc unit not lighting on any options or burners Found gas turned off in basement over by water heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44128
Marie V
Job Details: 01/19/2022
"When arrived unit was flickering, started unplugging connectors for control board and found connector p9 for evap fan. Unit will need new fan. Replaced Ui.; ordrng 1 W11224591 (Fan)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
Angel
Job Details: 01/19/2022
"Replaced Rotor, clutch and slider ran a calibration and auto test on unit everything sounded good. Recommended customer to try not to overfill unit. Opt test ok."
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, OH 44112
Manny
Job Details: 01/19/2022
"Replaced timer couldnt test, went to replace knob and noticed knob is cracked preventing the timer to get on a cycle knob will just spin. Unit need timer knob.; ordrng 1 WE01X20374 (control knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Warrensville Heights, OH 44128
Marie V
Job Details: 01/19/2022
Cc that the unit had a burning smell. Found a piece of food stuck to the heater and burned. Removed and cleaned up. Started a load. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Broadview Heights, OH 44147
David R
Job Details: 01/19/2022
Replaced left door handle. Tightened all handles. Good. Op test ok.
We serviced a
SAMSUNG DRYER
Model DV405ETPASU/AA
Near Painesville, OH 44077
Dan H
Job Details: 01/19/2022
"Installed new thermal cut off, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Willoughby, OH 44094
Joe O
Job Details: 01/19/2022
Cc: not heatingFound unit receiving proper power. Ran test bake to 350. Tested broil. Tested cooktop. Op test ok
We serviced a
MAYTAG RANGE
Model MGR7700LZ0
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/19/2022
"Found burner out of place correct issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Brook Park, OH 44142
Gabriel P
Job Details: 01/19/2022
"Found error code long fill no fill then found hot water off explain customer delete error turn unit on,opt test ok everything start working as design"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Lakewood, OH 44107
Marie V
Job Details: 01/19/2022
"Cc that the unit will not spin, it left the clothes all soaking wet by the end of the cycle. Ran auto test, confirmed unit not spinning. Found hub stripped. Replaced hub from T/S. Ran auto test pass. Optest ok; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Westlake, OH 44145
Marie V
Job Details: 01/19/2022
"Cc that the unit will not drain. And now it does not even sound like it wants to work. Press cancel and pump was not operating, press on the connector it started draining. The drain pump connector is not good. Replaced drain pump from T/S. Tested it. Pass. Started a cycle and then canceled, pass. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Willoughby, OH 44094
Joe O
Job Details: 01/19/2022
"Cc: not heatingFound unit receiving proper power. Ran test bake. Found control not sending proper power to element. Needs controlCustomer does not want to repair at this time.; ordrng 1 W11122560 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Waite Hill, OH 44094
Corina B
Job Details: 01/19/2022
"Found the rotor going clockwise. Replaced the stator. Rotor turning counterclockwise. Checked the vent, no cap inside. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/19/2022
Installed latch. Opened and closed door several times. No abnormal noise heard. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/19/2022
Cc that it wont wash a big blanket Unit is functioning properly Not designed to wash super sized items Customer not satisfied unit is not was advertised
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Amherst, OH 44001
Angel
Job Details: 01/19/2022
Cc that unit is making a screeching sound and not making the tones sounds. Verified and the tones were not working unplugged unit and disconnected the unit for 30sec plugged back in the ui to control board and plugged unit back in and tones started to work. For the screeching I looked under washer and found the belt worn out replaced with new one tested unit and no more screeching sound. Opt test ok.; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Parma, OH 44134
David R
Job Details: 01/19/2022
Replaced FF right door gasket. Steamed. Good. Op test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEB
Near Kirtland, OH 44094
Corina B
Job Details: 01/19/2022
Replaced the ice maker. Advised cust to replace the saddle valve with an inline valve. Cycled ice maker. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDE201YW0
Near Geneva, OH 44041
Dan H
Job Details: 01/19/2022
"Customer complaint of squealing noise, confirmed, found pulley worn, unit needs new dryer repair kit installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/19/2022
"Cc unit lights flashing, no operation and needs updated heater installedRan diagnostics, found code f8e4 for overflow. Installed updated heater element using customer supplied part. Ran diagnostics cycle, no leaks, heater test good. Reinstalled unit, raised front up to ensure unit is level in cabinet space. Ran wash cycle for 25 minutes, no leaks found. Op test good."
We serviced a
GE WALL OVEN
Model JGRP20BEJ1BB
Near Eastlake, OH 44095
Joe O
Job Details: 01/19/2022
"Cc: not heatingFound wiring to igniter burned up. Needs igniter and harnessCould not locate harness. Spoke with BJ, he could not locate harness, stated harness no longer available(wiring would need spliced in)Customer does not want to repair at this time; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 01/19/2022
Installed panel OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Bay Village, OH 44140
Angel
Job Details: 01/19/2022
Cc that unit is leaking on the left hand bottom corner customer stated that she cleaned out the inside and was better now but wanted to check it out anyway. Ran unit for about 15 to 20mins also leveled unit because it was tilting forward a little could not find a leak asked customer to monitor and if anything to give us a call back. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ06
Near Parma, OH 44134
David R
Job Details: 01/19/2022
"Replaced lower and upper door switches, cavity thermostat. Good. Heating. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Corina B
Job Details: 01/19/2022
"CC that the dishwasher stops after 5 minutes of running. Started the dishwasher, unit is not drain. Has power to drain pump. Hose is not kinked. Will need a new drain pump.; ordrng 1 W11412291 (Drain pump)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ0
Near Austinburg, OH 44010
Dan H
Job Details: 01/19/2022
"Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (Cams and harness) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/19/2022
Found dispenser broken ordering also no need to come back .customer will install him self also took pic of pop ; ordrng 1 W10919352 (Dispenser)
We serviced a
AMANA REFRIGERATOR
Model 36538
Near South Euclid, OH 44121
Jason N
Job Details: 01/19/2022
"Installed condenser fan motor. Good operation and airflow, no abnormal noises. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYM01
Near Mentor, OH 44060
Joe O
Job Details: 01/19/2022
"Cc: not cooling properly in freezer, not making iceFound temps in freezer at 30 degrees. Ff at 45 degrees. Found ball of ice on evap. No frost pattern. Needs evaporator, and compressorCustomer does not want to repair at this time ; ordrng 1 WPW10466675 (compressor) and 1 WPW10314205 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE ELE
Model KESS907SSS01
Near Cleveland, OH 44119
Manny
Job Details: 01/19/2022
"Cc front right burner not glow, verify surface element not glowing, unit will need a FR surface element. Customer wants afternoon appointment on return visit.; ordrng 1 W10823698 (elmnt-surf), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Mayfield Heights, OH 44124
Brian M
Job Details: 01/19/2022
"Cc unit is loud Found bearings to be causing noise also suspension is weak and leaning Found upper tub ring damaged Needs bearing, tub ring, and suspension ; ordrng 1 W10435302 (Bearing) and 1 W10440786 (Suspension) and 1 WPW10362224 (ring-tub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Bay Village, OH 44140
Angel
Job Details: 01/19/2022
Cc that door was not sealing. Verified and door was all crooked and the unit as well was installed incorrectly. Had to take off door because door was installed incorrectly as well. Placed door and bracket back how it was supposed to be tested door and shutting as should also aligned unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/19/2022
"Cc that the unit would not let, him select a cycle and when it did it started sensing locks the door and then stops. Ran diag found error code F5E1 lid switch fault , F2E1 ui stuck button. Replaced lid lock from T/S. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Chardon, OH 44024
Corina B
Job Details: 01/19/2022
Replaced the adjuster. Opt test ok
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 01/19/2022
"Customer complaint of noise, noise is vent vibrating, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Painesville, OH 44077
Joe O
Job Details: 01/19/2022
"Cc: not cooling in freezer properlyCustomer stated they had a part replaced on unit and the unit started working for awhile then stopped again. They have no records of what was replaced. Found temps in freezer at 26 degrees, ff section at 45 degrees. Found error codes 0105(condenser fan cannot reach target speed) condenser fan is functioning. Found freezer evap completely frosted over. Found evap thermos reading -17 degrees. Needs freezer heater harness and heater; ordrng 1 WR23X10745 (heater harness fz w/) and 1 WR51X10131 (heater def asm fz)"