Service History 85 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Beachwood, OH 44122

Joe O

Job Details: 03/30/2021

"Installed water valves, and roller assembly. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25DIXHS00

Near Cleveland, OH 44128

Joe O

Job Details: 03/30/2021

"Installed bracket, paddles, and fitting. Tested. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Shaker Heights, OH 44122

Joe O

Job Details: 03/30/2021

Replaced drain pump. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Amherst, OH 44001

Gabriel P

Job Details: 03/30/2021

"Found latch broken also customer show me pop receipt unit was purchased 5/6/20 is still under one year warranty use latch from truck stock,opt test ok ; used 1 Wpw10569603 (Latch) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JMW2427DS01

Near Solon, OH 44139

Brian M

Job Details: 03/30/2021

Installed console OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Solon, OH 44139

Brian M

Job Details: 03/30/2021

Installed pump control and drain pump Ran test test OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Cleveland, OH 44115

Jeff M

Job Details: 03/30/2021

I found that the regulator solenoid has zero ohms should be roughly 210 ohms not sending a signal to the control board to ignite the broiler. Theyre fairly certain this machine is under warranty since its a vacant apartment and that this would be a contractor issue. They also think that this machine was already looked at by a previous technician but I have no notes on that.; ordrng 1 W10898290 (Regular) and 1 Ship

We serviced a

MAYTAG WASHER

Model WHWE200XW00

Near Euclid, OH 44132

Jeff M

Job Details: 03/30/2021

The water valves are filling very slowly needs a new set of valves; ordrng 1 WPW10212596 (Water valve) and 1 WPW10212598 (Water valve)

We serviced a

WHIRLPOOL MICROWAVE

Model WMC50522HZ0

Near Independence, OH 44131

Jeff M

Job Details: 03/30/2021

The door was stuck. I use a flat head screwdriver to assist opening the door. Something was just sticking. I was not able to duplicate the issue after I got the door unstuck. The service charge on this PVR was combined and applied to the dishwasher PVR

We serviced a

WHIRLPOOL DRYER

Model WED586DSWD

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

"CC that the unit is not working, Checked the terminal block, good. Checked the thermal fuse, open. Replaced the fuse from t/s. Checked outside vent. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pepper Pike, OH 44124

Jeff M

Job Details: 03/30/2021

Installed the new part op tested good. I pulled the icemaker out theres a big clump of ice in the icemaker. Remove the ice inspected the icemaker and appears to be fine

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Maple Heights, OH 44137

Jason N

Job Details: 03/30/2021

"Cc unit went off balance. Customer stated unit went off balance doing towels. Code came up on display, f8e4. Advised customer code f8e4 will appear when opening the lid while in cycle, means lid must be closed during soaking. Ran diagnostics, found code f1e2 for motor module over voltage. Ran auto test, all functions passed. Ran calibration. Ran drain and spin with 5 large wet towels( these were already in the unit). No abnormal vibration or offbalance issues. Finished cycle, no issues. Advised customer to ensure load is properly balanced at start of spin and drain cycle, may have to pause unit to redistribute load. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Cleveland, OH 44105

Jason N

Job Details: 03/30/2021

Cc unit lights blinking Customer stated it doesnt do it all the time. Found all lights working at this time. Replaced both ff LED modules and freezer LED module with customer supplied pre Is parts. All lights working. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Garfield Heights, OH 44125

Jason N

Job Details: 03/30/2021

Cc unit ff door not sealingReplaced gasket using customer supplied pre Id part. Heated gasket and stretched to make good seal. Found upper part of door gasket hanging too low to make magnet. Found door hinge washer for ff door on top hinge instead on lower hinge. Flipped washer to lower hinge. Door now sealing correctly on all sides. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KUDI02CRBS2

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/30/2021

Replaced drain hose. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Jason N

Job Details: 03/30/2021

"Installed control board. Ran wash test, unit functions are normal. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44127

Jason N

Job Details: 03/30/2021

"Cc unit not dispensing water. Verified water in to unit, good pressure up to filter head. No water from filter head. Found outlet water line kinked at filter head. Straightened water line. Tested water dispense, good water dispense. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Brecksville, OH 44141

Marie V

Job Details: 03/30/2021

Replaced freezer light. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

Replaced the door. Optest ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Highland Heights, OH 44143

Joe O

Job Details: 03/30/2021

Cc: not making iceFound ice maker lost home position. Replaced ice maker. Ran ice maker diagnostics cycle. Passed. Ran test 96(water fill test) then 97(ice maker fill test). Passed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Chardon, OH 44024

Jeff M

Job Details: 03/30/2021

The unit is freezing over on the fresh food evaporator. The unit will need a new evaporator cover and control board most of the time what happens is if the seals compromised too much humidity will get to the evaporator cause it to frost over. On the older models there was a software update to change the way the fans reacted turned on turned off and for the time that they turned on to change the way the machine defrosted. sensor was already replaced est only; ordrng 1 W11098695 (Evap seal) and 1 W11172798 (Control) and 1 Ship

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536BS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/30/2021

Cc piece under knob loose Found adhesive that holds Bezel in place is worn out Added super glue to bezel to hold in place OP Test Ok

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Lorain, OH 44052

Gabriel P

Job Details: 03/30/2021

Cc that washer will not work. Verified issue and found drain hose screwed into the drain pipe causing it not to have any ventilation and not advancing the cycles. Explained that they will need to fix the drain pipe for the unit to work properly. Also ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Aurora, OH 44202

Brian M

Job Details: 03/30/2021

Cc unit not cooling Found compressor extremely hot and cap tube has ice ball Needs seaLed system repair Compressor evap and drier ; ordrng 1 WPW10143759 (dryer) and 1 W11092625 (compressor) and 1 W10836706 (evaporator)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/30/2021

Customer showed pop took pic Cc unit showed lf error Found unit to be installed on a wood stand and drain hose is about even with drain port and is syphoning out when filling Advised customer on drain hose placement

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/30/2021

Cc unit not always starting Found knob pushed to far in Backed knob off just a little OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYW7

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

"CC that the unit is not heating. Ran diag 10-1- Dispenser Electrical Problem 7-1-No Heat. Ran a calibration heater did not turn on. Checked the fuse, good. Checked the control has 120 volts to the heater. Found the heater is open. Will need a new heater. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Brecksville, OH 44141

Marie V

Job Details: 03/30/2021

Replaced all parts. Tested unit. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Willoughby, OH 44094

Joe O

Job Details: 03/30/2021

"Cc: not drainingFound drain pump hit drain pan under unit and broke the harness and housing for drain pump. Needs harness and drain pump.Harness shows out of stock, office to reschedule; ordrng 1 W11399437 (Drain pump) and 1 W11405458 (Lower harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Sheffield, OH 44054

Gabriel P

Job Details: 03/30/2021

"Replace doors then steam gasket,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

CC leak in drain hose. Found hole in drainhose under sink. Replaced drain hoses. Ran cycle no leaking.

We serviced a

AMANA DRYER

Model NGD4655EW0

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

"CC that the unit is not heating. Checked the outside vent no airflow. Checked the exhaust at the dryer no airflow. Removed the blower housing found the blower wheel off. Reinstalled the blower wheel. Advised cust if it happens again will need the blower wheel. ; ordrng 1 WP694089 (Wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near North Olmsted, OH 44070

Corina B

Job Details: 03/30/2021

CC that there is a loud squealing noise. Found the idler pulley is seized. Will need a new pulley. ; ordrng 1 279640 (Pulley)

We serviced a

MAYTAG WASHER

Model MVWB965HW0

Near Chardon, OH 44024

Jeff M

Job Details: 03/30/2021

Installed the new part op tested good.. the lid is cracked ; ordrng 1 W11304319 (Lid)

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/30/2021

"Cc dryer making a squeaking sound. Verified and needs idler pulley. Ordering part and can not reschedule because part is out of stock. Office will need to reschedule.; ordrng 1 W10837240 (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 03/30/2021

I install the new part op tested failed. The sent a bad ui there was no packing paper there was no protective plastic on the face of the user interface. This is a return part that another person sent back to Macon that we have received. Reorder part ; ordrng 1 W10803367 (Ui)

We serviced a

WHIRLPOOL RANGE

Model GGG390LXS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/30/2021

"Cc middle valve will not shut off stays on valve was broken and twisted and bent told customer that wants valve breaks and start to leak it need to be replace there will be no way to shut it off cause is broken customer said we dont know whats we are doing he does not understand the purpose of valve being broken and not be able to shut off ; ordrng 1 WPW10298678 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE DRYER

Model FAQE7001LW0

Near North Olmsted, OH 44070

Corina B

Job Details: 03/30/2021

"Replaced the main control. Optest ng. Control is beeping and not working, reinstalled the old control. Started working normal. Called BJ will refund Cust the part and labor. Optest ok. ; ordrng 1 137070890NH (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Kent, OH 44240

Brian M

Job Details: 03/30/2021

Cc unit not heating or running Found thermal fuse open Replaced OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ08

Near Rootstown, OH 44272

Brian M

Job Details: 03/30/2021

Installed damper OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R2FB5

Near Madison, OH 44057

Brian M

Job Details: 03/30/2021

"cc of no water being dispensed at door Found water lines to have sediment and deposits No water flow past filter Most likely have build up in fridge door lines Will need door and lines ; ordrng 1 241615175 (dsp door-frzr) and 1 240545308 (tank) and 2 240545201 (Elbow)s and 1 240434301 (housing), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21S6ABH

Near Hiram, OH 44234

Brian M

Job Details: 03/30/2021

Cc unit doesnt seem as cold as it normally does Found ice in blend door area blocking air flow Removed ice OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Strongsville, OH 44136

David R

Job Details: 03/30/2021

Replaced part. Ran through diagnostics. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Bratenahl, OH 44108

Jason N

Job Details: 03/30/2021

"Cc unit water filter never installed.Customer stated there is a cap installed where the filter should be. Needs that removed and new filter installed. Removed bypass cap from filter housing, installed new water filter. Ran a gallon of water out of dispenser. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/30/2021

Cc that washer is leaking. Ran a bulky and deep water cycle which is where the customer says it leaks and found no leaks. Explained that if we dont duplicate the issue we can not do anything. Called whirlpool and spoke with Bruce and he said that we need to duplicate the issue or have a clear video of the washer leaking for us to do anything because without seeing the issue theres no way for us to fix the issue.

We serviced a

GE MICROWAVE

Model PEB1590DM1BB

Near Westlake, OH 44145

Gabriel P

Job Details: 03/30/2021

"Replace parts,and unit start working as design,opt test ok"

We serviced a

HOT POINT REFRIGERATOR

Model HSM25GFTCSA

Near Wellington, OH 44090

David R

Job Details: 03/30/2021

"Cc some items in FF froze, today everything is good. Looked at sensor in FF, test 9 ohms. Temp read 42*. Everything checks fine as of today. Changed temp from 5 to 4, warmer. Customer to monitor. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model n/a

Near Cleveland, OH 44143

Jason N

Job Details: 03/30/2021

"Cc unit mullion flipped not engaging into receiver Confirmed mullion will not flip correctly due to not hitting receiver, sliding underneath it. Used shims to bring receiver down into contact. Tested door multiple times to ensure operation. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Highland Heights, OH 44143

Brian M

Job Details: 03/29/2021

Cc unit is not cooling they had a different company out and diagnosed it as a sealed system Found no frost pattern Will needs compressor and ff evap Parts covered by 10 year warranty ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Pepper Pike, OH 44124

Jason N

Job Details: 03/29/2021

"Cc unit lower rack wheels falling apart.Confirmed most of the track wheels have come off. Replaced all 4 wheel assemblies using customer supplied pre Id parts. Ran wash test. Found noise coming from drain pump. Pulled drain pump, removed wheel button from impeller. Reran test, no abnormal noises heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/29/2021

the upper screws where stripped out ; ordrng 2 WP67006380 (Screw)s

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Jefferson, OH 44047

Jeff M

Job Details: 03/29/2021

The user interface is not responding I cannot get the lid too lock and there is a code that prevents the high speeds been due to water temperature needs new controls a lock and a water valve; ordrng 1 W10810403 (Lock) and 1 W11195970 (Control) and 1 W11135391 (Ui) and 1 W11172234 (Valves)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/29/2021

Installed door

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Beachwood, OH 44122

Jason N

Job Details: 03/29/2021

"Cc unit filling with water but not washing. Ran diagnostics cycle, found codes 6-1 for low water, and 2-1 for UI stuck button. Unit filled with water, but wash motor did not turn on. Checked power to wash motor from control board. Found motor connector had come disconnected. Plugged connector back in. Ran wash test, wash motor turned on. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Richmond Heights, OH 44143

Jason N

Job Details: 03/29/2021

"Cc unit top rack making clicking noise when pushing back in. Confirmed clicking noise, this is a normal for the rail to make as its the feature of the 2 stage telescoping operation. Advised customer we can replace rails but noise may still persist. Replaced rails using customer supplied pre Id parts. Same noise present. Unit is operating as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/29/2021

"Cc unit freezer door opens crooked from left side.Advised customer that this is normal operation for these models.Called wp techline to verify, Andy, normal operation, advise customer to open freezer grasping from middle of handle., documentation only"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Mentor, OH 44060

Jeff M

Job Details: 03/29/2021

The drain in the rear was clogged with rust due to the drain pan customer has additional parts on order he will install all of the parts himself no return visit required; ordrng 1 W11162078 (Pan) and 1 Ship

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Jeff M

Job Details: 03/29/2021

Installed the new part op tested goodish. After installing the new lights and control board they stop flickering and one bad light failed that white is on order is not arrived yet. I showed the customer how to install the light he is more than capable of plugging the lights in and popping it in place.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Burton, OH 44021

Brian M

Job Details: 03/29/2021

Cc burner not centered Adjusted burner OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTSQ3

Near Aurora, OH 44202

Brian M

Job Details: 03/29/2021

Installed pump OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/29/2021

Cc of no heat for drying Found no error codes Ran auto test heater is turning on Advised on jet dry and gave samples OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HV4

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/29/2021

"Cc unit still making loading buzzing noise at beginning of cycle.Ran heat test, confirmed buzzing noise at start of cycle, goes away after a few seconds. Unit is heating properly, amp draw on unit is 16.6a. Called wp techline, Joel, check magnetron for damage to antenna, possible cap or diode. Check waveguide for burnt spots or pitting. Unusual that sound goes away after start of cycle. Pulled waveguide cover, no evidence of damage, cover clips broke, will need to replace. Ordering magnetron, cap and diode ; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (H.v. Cap) and 1 W11256462 (Diode) and 1 W11193296 (Waveguide cover)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Jeff M

Job Details: 03/29/2021

Finger print proofs Coding is peeling off the stainless steel panel.; ordrng 1 W11461694 (Panel)

We serviced a

IKEA DISHWASHER

Model IUD8010DS2

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/29/2021

"Cc unit burning smellFound food debris burnt onto heater element. Cleaned off element. Ran diagnostics test in entirety. All functions normal, heater turned on, no burning smell found. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, OH 44102

Jason N

Job Details: 03/29/2021

Installed LH door hinge bushing. Door sealing properly. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Jeff M

Job Details: 03/29/2021

Installed the new part op tested good.

We serviced a

MAYTAG DRYER

Model LDG9304AAM

Near Painesville, OH 44077

Jeff M

Job Details: 03/29/2021

The unit is not heating. After running the unit on time dry it eventually start igniting needs a new set of coils; ordrng 1 279834 (Coils)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ

Near Willoughby, OH 44094

Jeff M

Job Details: 03/29/2021

Installed the new part op tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/29/2021

Installed drain hose. Ran wash test then cancel drain. Unit drained fully. Unit op test good.

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HW01

Near Aurora, OH 44202

Brian M

Job Details: 03/29/2021

Cc lower oven lights not working Swapped bulbs still nothing Lights are controlled by control board Needs control boards ; ordrng 1 W11040197 (cntrl-elec) and 1 W11040198 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, OH 44108

Jason N

Job Details: 03/29/2021

"Cc unit not filling again.Customer stated she ran several washes and then it did the same thing as last time, wouldnt start a cycle and fill with water. Ran diagnostics, no codes stored. Ran auto test, all functions passed. ; ordrng 1 Wpw100006384 (Drive belt)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Streetsboro, OH 44241

Brian M

Job Details: 03/29/2021

Part damaged Needs reordered ; ordrng 1 WPW10260246 (top)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Aurora, OH 44202

Brian M

Job Details: 03/29/2021

Cc light out Found vent light blown Needs light bulb Customer to purchase and install

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Willoughby, OH 44094

Joe O

Job Details: 03/29/2021

"Cc: error codes, not drainingReplaced drain pump. Ran test cycle. Op test ok"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS5

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/29/2021

"Cc unit caught on fire while running a bake mode.Called wp techline. Safety."

We serviced a

KITCHENAID ICE MAKER

Model KUID508ESS

Near Mentor, OH 44060

Dan H

Job Details: 03/29/2021

"Installed new control, op test good"

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Wickliffe, OH 44092

Joe O

Job Details: 03/29/2021

"Cc: not heating, bottle sprayer not functioningFound unit not heating. Found bottle sprayer is functioning. Heater circuit open. Found tco on heater circuit open. Reset tco. ran test cycle. Excessive suds in unit. Unit is heating. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Lakewood, OH 44107

Corina B

Job Details: 03/29/2021

"Cust showed pop, sent pic. CC that the unit does not get pass sensing. Found the cold water turned off. Turned the cold water on ran manual test for the hot and cold. Ran a calibration. Started a cycle. Optest ok."

We serviced a

GE REFRIGERATOR

Model GFE29HMECES

Near Oberlin, OH 44074

Marie V

Job Details: 03/29/2021

"When took unit apart found that was was too big when did look ups found another part that is correct and is cheaper, unit will also need UI will use the difference for the new part and will take fan whit me to return. I put 24.30 towards the UI.; ordrng 1 WR60X26866 (Fan) and 1 WR55X11144 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Avon Lake, OH 44012

Corina B

Job Details: 03/29/2021

"CC that the ice maker is not working. Jumped ice maker, not cycling. Checked power from the control 120 volts. Will need a new ice maker; ordrng 1 WPW10300022 (Ice maker)"

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Willoughby, OH 44094

Dan H

Job Details: 03/29/2021

"Installed new sump, wash motor, and diverter, op test good k"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon Lake, OH 44012

Corina B

Job Details: 03/29/2021

Replaced pump and motor. Started a cycle. Optest ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Avon Lake, OH 44012

Corina B

Job Details: 03/29/2021

CC that the unit is leaking. Found the tub leaning forward. Leveled the basket. Started a bulky cycles. Water is not hitting the tub ring. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full. Optest ok.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Garfield Heights, OH 44125

Dan H

Job Details: 03/29/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL DRYER

Model MEDB835DC

Near Lorain, OH 44053

Gabriel P

Job Details: 03/29/2021

"Cc that dryer is not heating ,and found dryer setting on air dry explain him how to use temperature adjustment,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near South Amherst, OH 44001

Gabriel P

Job Details: 03/29/2021

Cc that theres black grease in tub. Verified and found no grease and verified under wash plate and unit and everything perfectly fine and clean. Opt test ok.

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Garfield Heights, OH 44125

Dan H

Job Details: 03/29/2021

"Installed new cooktop and left front burner head, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Elyria, OH 44035

Gabriel P

Job Details: 03/29/2021

Cc that they had thick black smoke coming from dishwasher and they explained that a spatula fell from basket and landed on the heating element causing it to melt and making it smoke. We ran a test on unit and everything is working as should. We called BJ and said that we can order the wash arm for the customer and customer said that they will install it themselves because of easy install of part.; ordrng 1 W10803178 (Wash arm)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Seven Hills, OH 44131

Dan H

Job Details: 03/29/2021

"Customer complaint that unit is not cooling properly and water leaking into fresh food section, freezer section temperature at -4 degrees, fresh food section temperature at 57 degrees, evaporator fan is not running, found air channel improperly installed jamming fan up, found evaporator drain tube clogged, cleared evaporator drain tube, corrected air channel, op test good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Parma, OH 44134

Dan H

Job Details: 03/29/2021

"Installed new belt, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Sheffield, OH 44054

Gabriel P

Job Details: 03/29/2021

Cc that console is not doing anything its froze. Tried resetting ACU but nothing was working removed console to verify all connectors and were fine disconnected the one going from the ACU to the console and unit went into flood mode verified DC volts on harness to console and had 12.60 DCV reconnected back up to console and unit started working as should. Called whirlpool and spoke with Leon and he made us check the breaker box to see if each unit is in its own dedicated circuit which it wasnt and Leon said they will need to have both unit on there own dedicated circuit to avoid any electronic interference issues in the future. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/29/2021

"Cc that the ice maker stopped working and then it started working again. Ran diag found error code of E2 motor lost position, will need an icemaker. Cust wants to see if we can help with the repair or use the sealed system labor money towards the icemaker replacement, he is on social security and the budget that he has is very short. And he is very happy with the company and that if he ever needs service on another appliance he will call us for service. ; ordrng 1 WPW10764668 (Ice maker), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2730WS02

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/29/2021

Verified issue again with the F8E1 and ran diagnostics to verify the rpm of the blower motors to make sure we will need to replace the lower one as well. Called whirlpool tech line and spoke with Bryan to guide us through how to get the rpm and speed of the blower motors in diagnostics but notified us that we wont be able to because it would need to be hot wired. He also told us that there is a service pointer about the F8E1 where the ui has to be replaced explained to customer and they said they will call whirlpool to try to get a authorization for the repair and give us a call with whatever info whirlpool gave them and if they want to continue with the repair; ordrng 1 W10617329 (Ui) and 1 WPW10273666 (Blower) and 1 WP74008369 (Probe)

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WSZ57L18DM04

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/29/2021

Cc unit making a humming sound. Verified and found rear metal cover vibrating when compressor turns on. Called whirlpool and spoke with Leon and I was told thats normal operation the only thing we could do is apply mastic to the line on the compressor and condenser to keep from vibrating with metal cover. We applied the mastics to lines and reinstalled cover. Opt test ok. AT

We serviced a

MAYTAG DRYER

Model MDG9206BWW

Near Westlake, OH 44145

Marie V

Job Details: 03/29/2021

"Replaced blower wheel , cleared out lint from unit and oiled the rollers and pulley. Put everything back together tested unit. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Parma, OH 44130

Marie V

Job Details: 03/29/2021

"Cc that the freezer isnt cooling properly. Took temps found 17* on freezer and 51* on fresh food section. Took freezer cover off found a block of ice but evap has good frost pattern, looks like unit isnt finishing defrost. Remove some of that ice because the ice stopped the fan from operating. Took kohms on defrost thermistor 4.6komhs Called Frigidaire tech line, told me that the thermistor is good that the unit has a restriction. Will need a sealed system work on it. Unit is R600. Also unit still under warranty we do not do Frigidaire warranty works. Advice cust to call them to continue with repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Westlake, OH 44145

Gabriel P

Job Details: 03/29/2021

Cc that the water on the fridge was tasting bad. Explained that whirlpool recommends the copper or pex water lines and not braded stainless steel lines because it can cause that issue and also since its a new appliance to wait at least to weeks and keep running the water until the taste from all the plastic lines in the fridge goes away. Opt test ok.

We serviced a

GE WASHER

Model GUD27GSSJ0WW

Near Grafton, OH 44044

David R

Job Details: 03/29/2021

"Replaced belt, test on spin mode, good. Op test ok"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Wellington, OH 44090

David R

Job Details: 03/29/2021

"Cc unit not heating, been like this a couple of months. No signs of damage on element. Went through diagnostics, no error codes. Ran all the way through diagnostics, heater came on at end. Called customer over, poured water onto heater, steam coming up. Heater is working properly. Correct power. Customer has rinse aid, turned level up. Advised of hi temp and heated dry option for best results per owners manual. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near North Ridgeville, OH 44039

David R

Job Details: 03/29/2021

"Part is damaged, took pics. Damaged in delivery ; ordrng 1 WPW10591570 (Motor pump wash)"