We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Ravenna, Ohio 44266
Brian M
Job Details:
07/20/2021
Cc unit not sealing Found gasket to have popped out of channel Fixed gasket OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Royalton, Ohio 44133
Marie V
Job Details:
07/20/2021
"Cc that the unit is making a clanking noise when agitating. Showed me a video. That noise is normal operation. Still tilted unit and inspected rotor and stator , they were good. Started a load with towels and explain cust about unit. Op test ok working as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Windham, Ohio 44288
Brian M
Job Details:
07/20/2021
Installed control and UI Ran auto testOP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, Ohio 44234
Brian M
Job Details:
07/20/2021
"Cc unit not working Found several codes F2e1 f6e3 f6e2 Miscommunication errors and keypad error Needs UI and control Customer to reach out to whirlpool ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Cleveland Heights, Ohio 44106
Jason N
Job Details:
07/20/2021
Installed outer door panel. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, Ohio 44114
Corina H
Job Details:
07/20/2021
CC that the unit is not cooling correctly. Confirmed. Found a lot of ice build up on the evaporator cover. Steamed out the evaporator and replaced the control from t/s. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44109
Corina H
Job Details:
07/20/2021
"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."
We serviced a
GE REFRIGERATOR
Model PSC23SGRBSS
Near Cleveland, Ohio 44113
Jason N
Job Details:
07/20/2021
Installed inlet valve. Dispense test no good. No water coming through to dispense. Found water line frozen in door. Thawed water line. Op test good.
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Cleveland, Ohio 44113
Jason N
Job Details:
07/20/2021
"Cc unit not cooling. Found both compartments of unit at room temperature. Compressor not running, checked voltage to start device, good voltage at 123v. Unit needs compressor start device. Replaced using truck stock. Compressor started up. Watched unit, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good.; used 1 8201786 (STARTER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Garfield Heights, Ohio 44105
Jason N
Job Details:
07/20/2021
"Cc unit lights up but will not start cycle. Found will not start a cycle. Upon pressing start, unit will only beep. Ran manual lid lock test, unit not reading lid in down position. Unit need lid latch. Replaced using truck stock. Ran auto test and then started normal cycle. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Mentor, Ohio 44060
Joe O
Job Details:
07/20/2021
Cc: leaking from frontCustomer stated she ran the unit 2 times prior to making appointment and unit was leaking from middle of the door. She stated she has since ran the unit with no issues. Ran test cycle. Could not duplicate leak. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
07/20/2021
"When arrive everything working as design no issues found,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Mentor, Ohio 44060
Joe O
Job Details:
07/20/2021
"Cc: not spinning out clothesFound error codes f7e5(shifter fault). Ran manual agitate and spin. Unit not shifting properly. Checked actuator. Found gear case leaking, belt worn, and actuator just buzzing. Needs gear case, actuator, and belt.Customer does not want to repair at this time; ordrng 1 W11454372 (Gear case) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
07/20/2021
"Replace thermostat ,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
07/20/2021
"Two wrong things found one was hose were install reverse hot on cold and cold on hot also valve were turn off found error long fill no fill,correct issue opt test ok"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS315SDHZ02
Near Parma, Ohio 44134
Corina H
Job Details:
07/20/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok advised cust to replace the plastic waterline with a copper or braided flex line."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
07/20/2021
CC that there is still soap and clothes are soaked. Confirmed. Found shifter arm off cam causing it not to agitate replaced the shifter to old shifter service pointer is asking to replaced. Explained to customer only 6 to 8 bath towels is a full load and only 2 tablespoons of detergent. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM1
Near Independence, Ohio 44131
Corina H
Job Details:
07/20/2021
CC that the unit stopped working in a middle of a cycle. Confirmed. Found the main control burnt inside. Will need main control replaced. Ordering part.; ordrng 1 W10486463 (Main control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44109
Corina H
Job Details:
07/20/2021
"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS07
Near Jefferson, Ohio 44047
Jeff M
Job Details:
07/20/2021
Do unit had an F9E0 code. They cleared the code I preheated the oven to 350 the code never came back customer experience this issue one time unit is operating as designed I cannot duplicate an issue the oven was operating upon my arrival
We serviced a
GE REFRIGERATOR
Model GSHF5KGXGCBB
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
07/20/2021
Cc fan noise from freezer Found evaporator fan blade contacting top of evaporator shroud. Loosed and repositioned fan shroud away from fan blades. Fan no longer contacting. Op test good.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Eastlake, Ohio 44095
Joe O
Job Details:
07/20/2021
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
07/20/2021
"Ignitor is weak is taking 20 minutes to light ordering igniter ; used 1 12400035 (Ignitor), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jefferson, Ohio 44047
Jeff M
Job Details:
07/20/2021
The unit is making a squeaking sound. I took the belt off the sound went away. Needs a new belt ; ordrng 1 W11239857 (Belt)
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Euclid, Ohio 44132
Joe O
Job Details:
07/20/2021
Installed drain pump. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, Ohio 44145
Gabriel P
Job Details:
07/20/2021
Found ice buildup on evaporator on fridge and also found a service pointer to replace control and evaporator cover and also 2 x labor typing scode # S15330 ordering ; ordrng 1 W10889841 (Cover evaporator) and 1 W11389713 (Control)
We serviced a
WHIRLPOOL DRYER
Model KOCE500ESS07
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/20/2021
There was a piece of string caught in the felt causing the thumping sound. Theres a squeaking coming from the rear main bearing needs a new rear main bearing. Unit heats fine ; ordrng 1 5303281153 (Kit) and 1 S
We serviced a
SAMSUNG DRYER
Model DMV 218 A EWXAA
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/20/2021
The electric dryer is producing heat there is no airflow to the outside vent customer needs to get the venting cleaned
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneva, Ohio 44041
Jeff M
Job Details:
07/20/2021
The unit how is the new style actuators that slip out of the eyelets on the cam needs a new actuator no ETA; ordrng 1 W11481722 (Actuator)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
07/20/2021
Replaced the shifter. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Shaker Heights, Ohio 44120
Corina H
Job Details:
07/20/2021
"Replaced the control. Programmed the control. Brought the core back for return. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3041KFJ
Near Cleveland, Ohio 44124
Joe O
Job Details:
07/20/2021
"Installed spark harness, and knobs. Tested. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMS01
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
07/20/2021
Cc unit needs water tube installed Installed water tube to filter housing using customer supplied part. Ensured no leaks. Ran dispense test. Dispense test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY02
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/20/2021
Door wire broken need door but door is discontinued
We serviced a
SAMSUNG DRYER
Model DV350AEW/XAA03
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/20/2021
"Found hi limit open customer wants to paid for parts and service he will install him self,opt test ok ; ordrng 1 Dc47-00015a (High limit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS01
Near Wickliffe, Ohio 44092
Jason N
Job Details:
07/20/2021
"Cc unit not heating Ran bake and broil tests on both ovens, no power to elements. Checked power in to unit, found Red L voltage missing. Pulled unit. Found burnt wire nut on j-box at rear of unit due to loose connection. Cut back wire, installed new wire nut. Reinstalled unit. Ran bake tests on both upper and lower ovens. Good heat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, Ohio 44052
Gabriel P
Job Details:
07/20/2021
Office reschedule I call them give them a estimate on when I was arriving and they said to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW
Near Elyria, Ohio 44035
David R
Job Details:
07/20/2021
Icemaker leaking. Found water line not completely in. Readjusted correctly. Good. Tested and water is not leaking. op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, Ohio 44060
Joe O
Job Details:
07/20/2021
"Cc: door will not adjustFound adjuster for ff door stripped. Needs lower ff door hinge; ordrng 1 W11292872 (hinge-door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, Ohio 44092
Jason N
Job Details:
07/20/2021
"Cc unit not washing and making clicking noisesRan diagnostics, found code f7e6 for motor fault. Found shift actuator arm slipped out of splutch yoke. Per service pointer, W11531483, replaced shifter. Recently used truck stock part. Ordering shift actuator. Part not showing in stock on Marcone site, office to contact customer with next service date. ; ordrng 1 W10913953 (Actuator)"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Euclid, Ohio 44132
Jason N
Job Details:
07/20/2021
Adjusted heater housing
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, Ohio 44035
David R
Job Details:
07/20/2021
"Cc icemaker not working. Older style icemaker. Tested and getting 120 vAC in diagnostics. Icemaker not cycling, stuck midecyle. Ordering. ; ordrng 1 W10882923 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor, Ohio 44060
Joe O
Job Details:
07/20/2021
"Cc: panel not allowing selections, dispenser brokeFound ui lit up but will not allow selections. Dispspring fell out, and rubber seal falling out. Needs ui and dispenserUi shows under 5 year parts only warranty Ui shows out of stock, office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W10861000 (detergent dispenser)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Oberlin, Ohio 44074
David R
Job Details:
07/19/2021
"Cc F8E4 float switch error. Parts PRE- ID. Found a little bit of water in tray error under float switch. Cleaned out. Tightened water valve, raised both feet by 5 times each. Ran diagnostics mode. Good. All components working properly. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, Ohio 44095
Dan
Job Details:
07/19/2021
"Customer complaint of loud noise and every once in a while it wont spin, ran diagnostics no error codes found, ran manual test cycle, unit spins and agitates, no unusual noises heard, unit spins , suspension is good, Unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW-6
Near Cleveland, Ohio 44113
Dan
Job Details:
07/19/2021
"Installed new interlocks, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, Ohio 44127
Dan
Job Details:
07/19/2021
"Customer complaint that unit is not working, found wash plate stripped, unit needs new wash plate, customer states he has a 5 year warranty and is not paying service charge ; ordrng 1 W10752283 (Wash plate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR0
Near Garfield Heights, Ohio 44125
Dan
Job Details:
07/19/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f3e2(inlet water temperature fault), f9e2(pump drive system problem ), f0e5(off balance), f6e2(miscommunication)and f7e9(locked rotor),error codes , unit spins, unit has large unbalanced load in it, ran test cycle unit completed, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS1
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
07/19/2021
"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, unit needs new magnetron ; ordrng 1 WPW10693025 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG MICRO OVEN
Model MMV4205FZ0
Near Cleveland, Ohio 44124
Dan
Job Details:
07/19/2021
"Customer complaint that the light and fan stay on all the time, confirmed, fuse blew when testing, unit needs new fuse , switches, and control, customer does not want repair ; ordrng 1 W11100598 (Cntrl) and 1 W10138793 (Fuse) and 1 W11244490 (Switches), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Columbia Station, Ohio 44028
Marie V
Job Details:
07/19/2021
"Cc that the left front burner does not light as quick as others, check oven temp to see if is true temp, check all burners, some does not adjust correctly, right knob doesnt line up. Adjusted knob. Preheated unit to 350*, pass. Check all burners on low, right hand side burner was a little higher. Corrected issue. Replaced left hand side burner, tested. Good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Columbia Station, Ohio 44028
Marie V
Job Details:
07/19/2021
"Cc that the unit makes a clicking noise and when u open the door lights arent on and then she unplug unit and plug back in and it starts to cool. Took temps 0*on freezer and 44* and 50* on fresh food section. Found fresh food section evaporator full with frost. Check ohms on thermistor, 5kohms. Should have been on 22kohms. Unit will need thermistor and control board. ; ordrng 1 W11087438 (Harness wire) and 1 WPW10675033 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Oberlin, Ohio 44074
David R
Job Details:
07/19/2021
Cc unit not washing. Found water entering unit but wash motor not running. Got F4E3 error. Also found 120 vAc not coming down to motor. Ordering both motor and control. **office to reschedule ; ordrng 1 W11085683 (Wash motor) and 1 W11305308 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Lakewood, Ohio 44107
Corina H
Job Details:
07/19/2021
"CC that the unit is not cleaning the dishes. Confirmed. Ran diag . F6e 4- Float Switch Open, f7e1 no heat, checked the control found the pump and motor plug backed out. Reattached the wires. Unit started to run. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Westlake, Ohio 44145
Gabriel P
Job Details:
07/19/2021
Ran multiple test found no leaks also level unit cause racks are sliding down when loading correct issue ordering electronic control cause is a intermittent issue ; ordrng 1 WPW10218822 (Control)
We serviced a
KENMORE RANGE
Model 790.78893902
Near Lakewood, Ohio 44107
Corina H
Job Details:
07/19/2021
"CC that the oven stays at room temperature. Confirmed. Checked the igniter 3.3 amps. Checked the oven sensor, is out of range. Will need a new control and sensor. ; ordrng 1 316462803 (Control) and 1 316352207 (Ui) and 1 316490000 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model PT7800SH2SS
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/19/2021
Replace control a preheated unit no errors also heat microwave no error when filling paper work error codes show up same one with the thermal sensor call bj he ask to call call ge waited 18 minutes no answer but press 1 for then to call me back then they call me back as I was leaving home so when back a diagnose unit they said it may not be oven sensor it could be microwave sensor or thermistor ntc but trying sensor on microwave ; ordrng 1 WB27X10857 (Sensor) and 1 WB21X10165 (Sensor probe)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, Ohio 44149
David R
Job Details:
07/19/2021
"Replaced right FF gasket and mullion rail. Steamed all gaskets to make sure no gaps. Good. Adjusted right leg to even out door as much as possible, good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Rocky River, Ohio 44116
Corina H
Job Details:
07/19/2021
"Replaced the control, ui, drain pump, gasket, vent. Started a cycle.Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Berea, Ohio 44017
Corina H
Job Details:
07/19/2021
"CC that the unit is to warm. Confirmed. Ff 60* Fz 30*. Ran diag evap fans was not on. Thermistors passed, damper opening and closing, compressor turns on. Gaskets are good. Found ice build up causing the fan to not turn on. Removed the ice. Fan turned on. Checked the frost pattern and it had good frost pattern. Called t/l and spoke to Ed to replace the thermistor. Replaced the thermistor from t/s. Opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/19/2021
The two plastic pieces do not belong to this machine. The machine did need be leveled unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/19/2021
Installed the new part op tested good. Motor belt fan
We serviced a
MAYTAG WASHER
Model LAT7800AAL
Near Madison, Ohio 44057
Joe O
Job Details:
07/19/2021
"Cc: belt squealing, belt seized at one point and would not spinRan test cycle. Found belts squealing. Belts worn. Needs belts. ; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Solon, Ohio 44139
Jason N
Job Details:
07/19/2021
"Cc unit not cleaning dishes on top rack.Started wash cycle, spray pressure reduced from both spray arms. Pulled filters, found debris buildup around chopper blade inlet. Cleaned out and reinstalled. Reran wash test. Spray pressure increased greatly. Spray arms spraying and rotating properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Painesville, Ohio 44077
Joe O
Job Details:
07/19/2021
Cc: not dispensing iceFound ice blocked in bin. Cleared bin. Unit is dispensing. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QHX00
Near Aurora, Ohio 44202
Jason N
Job Details:
07/19/2021
"Cc unit not cooling enough in both sectionsFreezer reading 27 degrees, ff sections reading 42. Checked frost pattern on evaporator, only 1/4 of coils have frost. Unit has refrigerant leak, will need sealed system repair. Tapped system, verified leak, low side reading 13 in/hg vacuum. Compressor and evaporator no showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10309995 (Compressor) and 1 WPW10143759 (Filter drier) and 1 4388575 (Evaporator) and 1 WP2003003 (Heat exchanger), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/19/2021
Installed the new part op tested good. Ui
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Strongsville, Ohio 44149
Marie V
Job Details:
07/19/2021
"Cc that the top rack broke. Replaced all parts, tested . Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Avon, Ohio 44011
Gabriel P
Job Details:
07/19/2021
"Found seal not installed properly,correct issue opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Brecksville, Ohio 44141
David R
Job Details:
07/19/2021
Found New UI screen cracked. Replaced main control and water valve. Tested. Working correctly. Went into diagnostics cycle. Good. Running a quick cycle to test components. Good. Working properly. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jefferson, Ohio 44047
Jeff M
Job Details:
07/19/2021
The unit has a temp sensor fault. No eta on parts ; ordrng 1 W11419171 (Control) and 1 W11400157 (Valves)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, Ohio 44130
Corina H
Job Details:
07/19/2021
"CC that there is a noise when starting it. Confirmed. Found the drain pump running, held the start button in to clear. Ran diag f7e4 shifter fault. Service pointer to replace the shifter. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Strongsville, Ohio 44136
Marie V
Job Details:
07/19/2021
"Cc that she cant removed filter. Filter was very stuck. Verify that it was not torn or damaged. Is good, check the heat water filter, is good. When put back together it was good. Teach cust how to put back in and remove, showed her that water will always come out when installing or removing filter. When put back together also showe cust not to over tight the filter. Just gently twist until it stops. Op test ok"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC0FS3
Near North Royalton, Ohio 44133
Marie V
Job Details:
07/19/2021
"Took POP. Cc that the fan is not working. Confirmed. Found connector for motor, loose. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Broadview Heights, Ohio 44147
Marie V
Job Details:
07/19/2021
"Replaced fill tube and water valve. Removed ice maker and got ride of ice on the fill area on ice maker. Put back together and unit filled , no water came in because water was turned off. Turned back on and cycled ice maker again. Pass. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/19/2021
"Found error codes f8e1and f8e2 long drain and mechanical failure in pump ordering pump ; ordrng 1 W10914557 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/19/2021
"Found water leaking from valve took a video and show customer it seens the ; ordrng 1 WPW10341320 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/19/2021
"Found one of control key short and stuck on higher temp freezing food replace from t/s,opt test ok ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Richmond Heights, Ohio 44143
Dan
Job Details:
07/19/2021
"Customer complaint that oven door is not closing because you can see the inside of the oven, installed new hinges, door is sealing, no heat is escaping from seal, unit is operating as designed"
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Lakewood, Ohio 44107
Marie V
Job Details:
07/19/2021
Replace valve and harness burner . Tested unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, Ohio 44147
David R
Job Details:
07/19/2021
"Cc unit not making ice. Went through diagnostics. Icemaker passed. Found full tube wires broken. Ordering fill tube. *** office to reschedule ; ordrng 1 W11230096 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near North Royalton, Ohio 44133
Corina H
Job Details:
07/19/2021
"CC that the unit will run for a long time. Confirmed. Found the wires to the turbidity sensor are corroded. Will need a new sensor and wire harness. Have the wires on my truck. ; ordrng 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near North Royalton, Ohio 44133
David R
Job Details:
07/19/2021
Cc unit is cooling. Found out customer had a power outage and cooling went off. Couldnt figure out how to turn back on. Showed customer which buttons to pressed. Waited 20 mins. Evap getting frost. Good. Give 24 hours to return to normal temps.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Independence, Ohio 44131
Corina H
Job Details:
07/19/2021
CC that the Fz light is out. Confirmed. Replaced the freezer light from t/s. Opt test ok ; used 1 W10695459 (Led) from stock
We serviced a
AMANA KITCHEN
Model ADB1400AGW3
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/19/2021
"Replace parts,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Seven Hills, Ohio 44131
Corina H
Job Details:
07/19/2021
Replaced the door handle. Opt test ok
We serviced a
JENN-AIR RANGE
Model JDS1750EP1
Near Perry, Ohio 44081
Jeff M
Job Details:
07/19/2021
Cancel button is not working its got an F2e1 code following the tech sheet I turn the breaker off I inspected the ribbon cable everything was seated properly unit needs another new user interface the cancel button is not operating; ordrng 1 W11039015 (Ui)
We serviced a
KENMORE FREEZER
Model n/a
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/19/2021
Plug the machine in the timer was not receiving power the temperature control knob is not clicking when you spin it needs a new temperature control; ordrng 1 5304513033 (Temp control) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/19/2021
The icemaker is not producing ice it has an E2 code Motor cannot find home position needs a new icemaker; ordrng 1 W11232541 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/19/2021
The block that the inner drum is mounted to has slid down the shaft of the transmission there are metal fragments of the block needs a new block in Spanish; ordrng 1 WP389140 (Block) and 1 WP21366 (Spanner nut)
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS01
Near Bay Village, Ohio 44140
Marie V
Job Details:
07/19/2021
"Cc that when you preheat oven to 425* cust has an oven temp that shows correct temp but 20 min later is at 350* and is not cooking. Preheated oven to 425*. Took temps 10min after buzzer it was at 410*, calibrated oven 10* higher , tested oven. Oven when up to 435*, opened door to allow heat to come out to cycle faster, it cycles. Unit is working as designed at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Mayfield, Ohio 44143
Dan
Job Details:
07/19/2021
"Customer complaint of popping and buzzing noises, popping noises are usual noises from unit, buzzing noise was ice maker on but with no water to unit, turned ice maker off, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Kirtland, Ohio 44094
Dan
Job Details:
07/19/2021
"Customer complaint that water filter is stuck, removed, installed new water filter, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/19/2021
Installed the new part op tested good. Water line and valve
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, Ohio 44060
Joe O
Job Details:
07/19/2021
"Cc: upper rack hitting gasket, pulling gasket outFound unit not level. Leveled, adjusted rack. Installed door gasket. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, Ohio 44266
Jason N
Job Details:
07/19/2021
"Cc unit not cycling properly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch linkage. Per service pointer, replace shift actuator. Replaced shifter using customer supplied pre Id part. Ran calibration and auto test. All functions normal. Op test good."
We serviced a
AMANA RANGE
Model AGR6603SFW2
Near Mentor, Ohio 44060
Joe O
Job Details:
07/19/2021
"Cc: right front igniter not lighting, oven too hotCleared out orfice and burner head. Ran test bake. Offset temp 10 degrees. Op test ok; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Rootstown, Ohio 44272
Jason N
Job Details:
07/19/2021
"Cc unit not washing dishes.Ran diagnostics, found code 7-1 for no heat. Ran wash test, pump motor did not turn on. Checked power from main control to motor, good at 119v. Unit needs pump/ motor assembly. Customer not repairing, estimate only. ; ordrng 1 WPW10605057 (Pump/motor)"
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near Kent, Ohio 44240
Jason N
Job Details:
07/19/2021
"Cc unit it draining out on delicate cycleCustomer sent pop to service@fredsappliance.comRan diagnostics, no codes stored. Ran auto test, all functions passed. Started delicate load, noticed spin speed set to OFF. Advised customer to ensure spin speed is turned on for any cycle he is running. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Willoughby Hills, Ohio 44094
Joe O
Job Details:
07/19/2021
Installed bellow. Ran test cycle. Op test ok
