Service History 852 | Freds Appliance

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, Ohio 44141

Marie V

Job Details: 10/21/2021

Cc that theres frost on left hand side and the ice maker tray is hard to pull out and cant open one of the basket because of frost build up. Confirmed found gasket not sealing all the way. Got steamer and steamed out and added petroleum jelly to help stick and added seal behind gasket . Also defrosted the rails on door and ice maker tray. Asked cust to test. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25ILBL01

Near Kirtland, Ohio 44094

Dan

Job Details: 10/21/2021

"Customer complaint that unit runs a lot and is leaking water on the floor, fresh food section temperature at 39 degrees, freezer section temperature at 5 degrees, evaporator fan is running , good frost pattern on evaporator , compressor and condenser fan are running, condenser is clean, found evaporator drain tube clogged , cleared drain tube, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 10/21/2021

"Steamed out evaporator , found unit leaking, found drain tube clogged cleared out and replaced harness(thermistor) and control board. Set unit to recommended temps, and advise cust to allow 24 hours for unit to get to temp. Op test okBrought core for return"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Willoughby, Ohio 44094

Dan

Job Details: 10/21/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, Ohio 44102

Marie V

Job Details: 10/21/2021

Cc that the unit had frost on fresh food section and that theres condensation on fresh food section top part. Found liner at the bottom not sealing all the way. Added silicone and defrosted frost. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Chardon, Ohio 44024

Brian M

Job Details: 10/21/2021

Installed thermistor Ran test cycle OP Test Ok

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Lorain, Ohio 44053

Angel

Job Details: 10/21/2021

Replaced ui and wifi module also found on back of unit that the L1 wire was loose screw was half way out wire was just hanging on screw retightened screw and installed all parts helped customer to try to get connected to wifi but he has to call technical support to get him connected. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Pepper Pike, Ohio 44124

Manny

Job Details: 10/21/2021

Replaced fill tube use opt test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Strongsville, Ohio 44136

David R

Job Details: 10/21/2021

"Replaced control, unit turning on. Checked different functions. Lid lock is working, valves good, drain good. Spin and agitate not working. Found wires cut underneath to stator. Harness might also been shorter. Control had a little burning smell to it. Ordering parts needed to complete repair.** requesting double labor ; ordrng 1 W11510463 (Control) and 1 W11568984 (Harness) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Euclid, Ohio 44117

Corina H

Job Details: 10/21/2021

Replaced the ice maker. Cycled. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KERS202BWH0

Near Cleveland, Ohio 44103

Jason N

Job Details: 10/21/2021

Installed bake element. Ran bake test to 300 degrees. Op test good.

We serviced a

KITCHENAID ICE MAKER

Model KUIX305EWH0

Near Woodmere, Ohio 44122

Manny

Job Details: 10/21/2021

"Cc unit still not making ice. Tested all components through service mode, compressor was shutting off after a few seconds of running, pull unit out and compressor is running with no issues, good frost pattern on evap plate and good water flow."

We serviced a

MAYTAG RANGE

Model MER6872BAQ

Near Chardon, Ohio 44024

Brian M

Job Details: 10/21/2021

Cc that broil comes on when trying to bake in lower Found relay stuck closed on lower oven Needs control Control is NLa 74006217 ; ordrng 1 74006217 (cntrl-elec)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/21/2021

Cc that unit was not turning off but only sometimes. Replaced timer with new one and explained customer that when there going to set a cycle or time they will need to rotate the knob clockwise only not counter clockwise because it will damage the timer. Tested unit and called safety to notify issue. Opt test ok.

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 10/21/2021

Replaced the ui. Tested the key pad. Heated oven to 350*. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Avon, Ohio 44011

Gabriel P

Job Details: 10/21/2021

"Found condenser making rattleling sound use same insulation to separate condenser line from vibration to the metal noise when away advise customer to monitor,opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ARB2257CC

Near Chardon, Ohio 44024

Brian M

Job Details: 10/21/2021

Cc of moisture in fridge section under door gasket Removed and inspected gasket Cleaned gasket in sink and put back on Seems to seal better Advised to watch

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/21/2021

Cc of lf error Ran fill test cold trickling hot has nothing Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 10/21/2021

"Cc unit not cooling Customer states unit will randomly stop cooling in the ff section. Will stay stay at 50-60 degrees. Freezer section has been fine. Ff section reading average of 55 degrees, freezer temps at -5 degrees. Ran diagnostics mode, all functions are working, fans and damper control. No faults at end of mode. Checked thermistor resistances at control board. Both freezer and ff section thermistors reading correct resistance according to temp chart. Ordering main control and UI control. Main control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11487480 (Control) and 1 W11394630 (UI control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, Ohio 44149

Angel

Job Details: 10/21/2021

Replaced evaporator drip pan installed zip ties and cleared out drain tube. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB02

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 10/21/2021

"CC that the unit is freezing food. Unit is in defrost when arriving. Ff 42*-45* Fz 5*. Food is not frozen, just firm to the touch. Like dips, butter. Called t/l Joel raise the temp to 39* and 3*. And keep raising temp unit satisfied. Data logger will need to be used if milk, eggs, lettuce etc are frozen. Opt test ok"

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, Ohio 44122

Joe O

Job Details: 10/21/2021

Attempted to install controls and lamps. Found housing for switch board broken and will not hold switch board. socket for lamps loose. Needs panel and lamp sockets.Panel shows discontinued. Spoke with BJ. He stated to bring take all ordered parts and he will speak with AB. BJ stated AB stated to advise customer unit is not repairable.Took parts to return; ordrng 1 W10245709 (panel(discontinued)) and 2 W10143958 (housng-lmp)s

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, Ohio 44105

Jason N

Job Details: 10/21/2021

"Cc unit displays check drain Ran diagnostics, found codes f9e1 for long drain fault and f1e2 for motor module over voltage. Ran auto test cycle, unit stuck at drain out. Pulled pressure hose, blew through hose, checked clear. Unit stuck in drain out mode. Unit needs pressure sensor/main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Cleveland, Ohio 44105

Jason N

Job Details: 10/21/2021

"Cc unit oven not working Ran bake test, good spark and ignition but gas stopped after a second. Ran broil test, same result, good spark and ignition but flame quickly went out after a second or two. Gas valves not receiving proper power. Unit needs DSI board. ; ordrng 1 WPW10511278 (DSI board)"

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Highland Heights, Ohio 44143

Dan

Job Details: 10/21/2021

"Installed new door switch, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Aurora, Ohio 44202

Brian M

Job Details: 10/21/2021

Installed suspension OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, Ohio 44136

David R

Job Details: 10/21/2021

"Called techline , ran test 120, icemaker is passing and returning to home position, ran test 96, water dispensing from front, good. Ran test 97, water leaking from back side behind icemaker, bad water full tube. Ordering***Run test 96 front water dispenser, then test 97, icemaker water dispenser; ordrng 1 W11401679 (Fill tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Strongsville, Ohio 44136

David R

Job Details: 10/21/2021

"Cc unit will not stop cycle, when it gets down to last minute screen will go blank and unit will get running, only way to stop it is to unplug it.Called techline. Did not need to call safety. Went over control relay for drain could be bad and pressure hose could be clogged. Checked and pressure hose good, blew through no problem. Will need control and pressure hose. Gave estimate to customer. Do not order at this time. ; ordrng 1 W10763748 (Control) and 1 WP353244 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, Ohio 44130

David R

Job Details: 10/21/2021

"FZ hard to pull out. Rail Slides are hard to pull out, ice stuck in, after steaming out still not moving in/out correctly. Ordering slides. ; ordrng 1 WPW10397636 (Slide left) and 1 WPW10397635 (Slide right)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Avon, Ohio 44011

Angel

Job Details: 10/21/2021

Cc that drawer handle on freezer section keeps coming off. Found tabs on top handle snapped will need new handle. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 10/21/2021

Found new door panel damaged. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11116419 (panel)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ3

Near Westlake, Ohio 44145

Angel

Job Details: 10/21/2021

"Cc that unit is giving a F1E4 error code for the relay on acu. Will need to replace the ACU. Customer said they rather buy a new one do not order part.; ordrng 1 W11342846 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model SF369LEMT0

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 10/21/2021

Cc unit needs oven light installedInstalled customer supplied light bulb. Oven light tests good.

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS

Near Streetsboro, Ohio 44241

Brian M

Job Details: 10/21/2021

"Installed element ran test bake no good Relay stuck open Needs control ; ordrng 1 WPW10586737 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF995FIFZ00

Near Westlake, Ohio 44145

Angel

Job Details: 10/21/2021

Replace evap cover and main control board. Opt test ok. Took core

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM10

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 10/21/2021

"Installed ice maker. Cover, and harness. Cycled. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Garfield Heights, Ohio 44128

Jason N

Job Details: 10/21/2021

Cc unit has no power Found both oven and microwave will no power on. Pulled unit to checked power. Found missing L1 from pigtail. Advised customer to call property manager or electrician.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Warrensville Heights, Ohio 44128

Jason N

Job Details: 10/21/2021

"Cc condensation forming on freezer doorCustomer stated condensation is accumulating on door and center divider, running down and pooling on floor. Found condensation forming on top of center mullion, sticking to door gasket. Added silicone to both sides of center mullion gap. Customer to monitor, call back if condensation returns."

We serviced a

GE COOKTOP GAS

Model ZGU384NSM2SS

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/21/2021

Found no issue it takes 3 clicks to light but is normal explain customer as long as it lights is good

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CW8

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 10/21/2021

"Cc: sound like popcornReplaced turn table motor, support, and ring. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTF2156GES

Near Cleveland, Ohio 44111

Marie V

Job Details: 10/21/2021

"Cc that the freezer has frost, confirmed. Found bottom gasket torn, will need to be replaced. Cust will not fix.; ordrng 1 WP61004017 (Seal black), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE WASHER

Model CWS3600AS1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/21/2021

Ran spin cycle did not walk ran some towels and did not walk cannot duplicate issue opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS6

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/21/2021

Found unit ui in sabbath mode and also fade with lines try to take it out of sabbath mode but cant call whirlpool and couldnt get it out of sabbath mode there has to be a shorted key explain customer also found bad news on part is discontinued cannot be fix

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 10/21/2021

"Found error code f6e0 lost communication,ordering parts ; ordrng 1 W11339755 (Console) and 1 W11205353 (Control)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Seven Hills, Ohio 44131

David R

Job Details: 10/21/2021

"Replaced parts. Drawer still not closing. Repositioned wire cover inside. Found frame pushed in from when unit was damaged during delivery. Frame is non repairable. Calling techline. Documented as frame is a non repairable item. Customer needs to have POP ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Highland Heights, Ohio 44143

Joe O

Job Details: 10/21/2021

"Cc: not cooling ff section, not making ice, deli board not functioningFound no stored error codes for unit or ice maker. Found ff evap completely frosted over. Found deli board will not display, or allow selections. Deli board is receiving proper power. Found thermistors check good. Needs main control and deli board. Control out of stock. Office to reschedule; ordrng 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, Ohio 44113

Manny

Job Details: 10/21/2021

"Replaced equalization tank as advise by techline unit still in a constant drain, calling wpl techline informed him that we replaced all parts, he asked for serials of all parts replaced, so he can summit a report to the engineer team, so they can help he said he will send the file to review and they will contact us and customer to let us know whats next; O-emld tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 10/21/2021

CC that there is ice clumping. Confirmed. Found the ice maker cracked. Will need a new ice maker.; ordrng 1 243297613 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS01

Near Solon, Ohio 44139

Corina H

Job Details: 10/21/2021

"CC that the unit is chirping. Confirmed. Found the control board, beeping. The damper is opening and closing nothing else is running. Called BJ will need the main control. Cust will discuss with husband on next step; ordrng 1 W10823804 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Independence, Ohio 44131

Corina H

Job Details: 10/21/2021

"CC that the freezer door is loose, not making ice and frost in the freezer. Confirmed. Found the freezer door bottom 2 screws not holding the door. Found frost in the freezer. The ice maker was turned off. Steamed out the freezer. Advised cust about the on and off lever. Re attached the door, correctly. Cycled the ice maker.Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Parma, Ohio 44134

Corina H

Job Details: 10/21/2021

"CC that the unit beeps and does not start. Ran diag 8-4 Overfill switch open 9-2 drain motor. Checked the drain hose, no kink. started a cycle, no leaks. Ran a calibration no leaks. ran a calibration found suds in the tub. Checked the heater grommets, good. Will need the replace the dispenser. ; ordrng 1 W11412300 (Dispenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Cleveland, Ohio 44109

Corina H

Job Details: 10/21/2021

Replaced the door. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/21/2021

Cc that unit would not turn on. Verified and unit was turning on it was not spinning because the hub was stripped. Replaced hub from truck stock ran a auto test unit working as designed. Recommended customer to only fill washer with 6 to 8 regular bath towels for full load and 1 to 2 tablespoons of detergent to wash clothes.Opt test ok; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, Ohio 44052

Angel

Job Details: 10/21/2021

"Replaced side panel, knob, and cook top. Opt test ok."

We serviced a

MAYTAG DRYER GAS

Model DG612

Near Brecksville, Ohio 44141

David R

Job Details: 10/21/2021

"Replaced blower wheel. Tested. Good, op test ok."

We serviced a

WHIRLPOOL RANGE

Model MER6550AAW

Near Columbia Station, Ohio 44028

David R

Job Details: 10/21/2021

"Unit is about 25-30 years old. Cc when turning clean cycle on, it will lock both ovens, customer Could not get oven unlock. Customer unplugged unit and was able to open doors. Went through owners manual. Let customer know only one oven can be cleaned at a time but both will lock while cleaning. Unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, Ohio 44062

Brian M

Job Details: 10/21/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, Ohio 44076

Brian M

Job Details: 10/21/2021

Did not install door gasket is the same way on new door Took a little bit of super glue and tackd gasket into place OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Geneva, Ohio 44041

Brian M

Job Details: 10/21/2021

Cc of frost upper right side of freezer Found gasket not hitting frame Adjusted gasket and got it to sit properly OP Test Ok Advised on gasket positioning

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055DRE00

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 10/21/2021

Took evap panel off no ice clogged cant fine issue working as design

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 10/21/2021

"Found capacitor blew up and cause a fire took pictures call safety team and still on hold its been 20 minutes no answer ; ordrng 1 W10804664 (Capacitor) and 1 WPW10268821 (Harrness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MHX00

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 10/21/2021

"Installed evaporator fan. No abnormal noises heard, op test good."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Solon, Ohio 44139

Jason N

Job Details: 10/21/2021

"Cc unit hood light not turning off or changing light levels Confirmed pressing the light button will not change levels or turn off. Light control circuit on main board not working. Unit needs control board. Control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11467778 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Willoughby, Ohio 44094

Joe O

Job Details: 10/21/2021

Customer stated unit has not leaked since our last visit. Tightening drain filter cap stopped leaking. Customer does not want to continue with drain install. Took unused drain pump to returnOffice to refund parts and labor; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/21/2021

Installed power board and driver board. All functions tested good. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, Ohio 44077

Joe O

Job Details: 10/21/2021

"Installed lid lock, and ui. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Euclid, Ohio 44132

Dan

Job Details: 10/21/2021

"Customer complaint that panel is not lighting up, user interface lit right up, ran diagnostics, found f2e1(stuck key) error code, unit passed user interface test, ran test cycle, all components working, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model WFW6620HW2

Near Cleveland, Ohio 44113

Corina H

Job Details: 10/21/2021

"CC that the unit is making a banging noise when agitating. Model and serial do not match. Called office Cust showed a pop. Out of warranty. Going to send paperwork over when unit was finished. Ran diag F9e1 Long drain, F8e1 Valve failure. Checked the valve and drain, good. Started a wash and a spin no unusual noises. Opt test ok"

We serviced a

MAYTAG DRYER

Model LDG7334AAE

Near Euclid, Ohio 44123

Corina H

Job Details: 10/21/2021

"Replaced the blower wheel, supports and belt. Opt test ok"

We serviced a

CALORIC RANGE

Model RST376-UW

Near Willowick, Ohio 44095

Dan

Job Details: 10/21/2021

"Customer complaint that oven is not heating , confirmed, display flashing f7(shorted touchpad ) error code, unit needs new touch pad, no parts found in look ups"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/21/2021

"Cc that the unit is not working. Confirmed.nothing is working just UI when you press any button. Set mat on floor, removed unit and inspected control, receiving 120V. Unit will need main control; ordrng 1 W10843055 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/20/2021

Replaced ice maker. Op test ok

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Painesville, Ohio 44077

Jason N

Job Details: 10/20/2021

"Installed bulb and socket. Light working but unable to turn off with control. Light control circuit was damaged on control board. Advised customer to ensure that unit is unplugged when changing the bulb. Unit needs control board. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11391714 (Control board)"

We serviced a

MAYTAG DISHWASHER

Model MDB9150AWQ

Near Strongsville, Ohio 44149

David R

Job Details: 10/20/2021

"Cc unit control not coming on. Found tub is rusting out, cut all wires. Tub cannot be purchased. Customer paid SVC."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ1

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/20/2021

Cc that the display is distorted . Confirmed replace control and panel. Tested unit with a cup with water to make sure is working good. Op test okNo core for ret

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Mentor, Ohio 44060

Joe O

Job Details: 10/20/2021

Cc: frostingFound gasket not seated properly. Re seated gasket. Op test ok

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Cleveland, Ohio 44105

Manny

Job Details: 10/20/2021

"Cc unit not drying, Che for incoming power and missing L2 customer has a fuse box and the fuse is open. House is a duplex and theres another 240V outlet, tested the unit on the outlet and good heat and good operation, customer will need to replace the fuse for proper drying, advise customer to replace fuses and if she still experiencing issues with the unit to give us a call and we can take another look. As of now unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/20/2021

The one hinge was not received. Office to re order; ordrng 1 W11551369 (Hinge)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/20/2021

Cc of noise found noise coming from diffuser motor Grinding squeaking noise coming from diffuser Needs diffuser ; ordrng 1 WPW10479155 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 10/20/2021

Cc that unit is not agitating. Confirmed shifter is out of place will need to replace shifter with the old style. Used shifter from truck stock installed ran calibration and auto test passed unit working as designed. Recommended customer that a full load is 6 to 8 regular bath towels and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/20/2021

Replace ice chute motor

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Mentor, Ohio 44060

Dan

Job Details: 10/20/2021

"Customer complaint that unit is not starting, started normal wash cycle, start button started flashing and beeping, ran diagnostics unable to run any tests unit thinks door is open, unit needs new door latch, customer does not want repair at this time; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS05

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/20/2021

"Cc unit door needs replaced due to damage. Installed RH ff door using customer supplied part. Customer also states the unit is noisy. Ran manual functionality tests, fans, damper and compressor sounds are normal for the unit. Unit is working as designed. Customer satisfied with appearance. Op test good."

We serviced a

GE REFRIGERATOR

Model GNE29GSKGSS

Near Mentor, Ohio 44060

Joe O

Job Details: 10/20/2021

"Installed ff evap fan. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44120

Manny

Job Details: 10/20/2021

"Cc unit just makes a humming noise, unit is stuck in a drain cycle, tub was full of water, had to vacuum all water (35 mins to clear all water)to verify that there is no obstructions in drain pump, pump is clear, customer has an extension hose connected to drain hose found kinked on extension hose, unit is draining advise customer customer to replace extension hose with one that is not flexible to avoid kinks."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Seven Hills, Ohio 44131

Corina H

Job Details: 10/20/2021

Replaced the lid. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5DHEXWB00

Near Aurora, Ohio 44202

Brian M

Job Details: 10/20/2021

Cc unit leaking Found drain tube clogged Cleared clog OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Berea, Ohio 44017

David R

Job Details: 10/20/2021

Cc unit not making ice. Went through tech sheet and found that icemaker was turned off. Button for on and off opposite in way they appear to be operated. Let customer know. Went through icemaker test. Filled and called for water. Good. Op test ok.

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/20/2021

"Replaced rollers, washers, and pulley. Tested unit opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/20/2021

Found defective shifter replace from t/s opt test ok ; used 1 W10913953 (Actuator) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, Ohio 44077

Dan

Job Details: 10/20/2021

"Customer complaint that unit is leaking, found lower door seal warped, installed new lower door sealing, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Brooklyn, Ohio 44144

Gabriel P

Job Details: 10/20/2021

"Replace icemaker,opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HV0

Near Fairview Park, Ohio 44126

Marie V

Job Details: 10/20/2021

"Replaced door. Did not needed control. Retuning control (core) . Tested unit after replaced door, is heating. Op test ok"

We serviced a

FRIGIDAIRE FREEZER CHEST

Model FFC0723DW8

Near Mentor, Ohio 44060

Dan

Job Details: 10/20/2021

"Customer complaint that unit is not cooling, unit unplugged, plugged unit in, compressor started, unit is not cooling, evaporator has a leak, evaporator cannot be replaced"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF22D4XAW01

Near Cleveland, Ohio 44144

Gabriel P

Job Details: 10/20/2021

"Replace light,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Fairview Park, Ohio 44126

Marie V

Job Details: 10/20/2021

"Cc dispenser does not work and ice maker, and everything is freezing in fresh food section. Confirmed took temps 33* fresh food section and -3 on freezer. Water line is frozen. Will need to be defrosted for it to make ice and dispense. Also found SP about food freezing in top shelf on fresh food section. Unit will need new diffuser and thermistor. Cust paid parts and Sc. Office will contact ; ordrng 1 W10572852 (Diffuser) and 1 W10316760 (Thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW1

Near Mayfield Heights, Ohio 44143

Dan

Job Details: 10/20/2021

"Customer complaint that oven is not heating, started bake for 350 degrees, bake burner lit up, oven only heated to 240 degrees before burner shut off, burner lit back up on its own but unit is only maintaining about 250 degrees, unit needs new control and oven temperature sensor ; ordrng 1 W11317839 (Cntrl) and 1 W10833885 (Ots)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, Ohio 44130

Gabriel P

Job Details: 10/20/2021

"Found two gaps 1 left top corner and left corner steam also steam ice inside explain customer of what are the causes of this issue,opt test ok calling whirlpool to document"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 10/20/2021

"Customer complaint that unit is not starting, confirmed, ran diagnostics found f7e9(locked rotor ), f7e4(basket reengagement failure ), f0e7(load detected during clean washer cycle ), and f1e2(motor drive module over voltage) error codes, unit is not spinning, slider will not lock rotor into spin, unit needs new gearcase, slider and clutch, part is out of stock so not scheduling return appointment ; ordrng 1 W11423759 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Beachwood, Ohio 44122

Dan

Job Details: 10/20/2021

"Customer complaint that unit is not turning on, control is receiving 120vac , diagnostic led on control says control is good, unit needs new user interface ; ordrng 1 W11460962 (Ui)"

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