Near Eastlake, OH 44095
Jason N
Job Details:
11/01/2019
WASHER MAYTAG MVWX655DW0 "Cc unit not agitatingRan auto test, found agitator spinning when in spin mode. Checked drive hub, worn, unit needs drive hub. Replaced using truck stock. Re Ran auto test, op,test good.; used 1 W10528947 (HUB) from stock"
Near Avon Lake, OH 44012
David R
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc veggies in the deli was getting some frost on them. Temp in FF around 37* in crisper drawer around 35*, Fz temp about -2*. Went into diagnostic mode, FF and Fz thermistor Pass. Test 7 FF adjustment was at 7, put down back to default at 5. Damper is go
Near Cleveland, OH 44108
Dan H
Job Details:
11/01/2019
RANGE AMANA AGR6603SFB0
Near Cleveland, OH 44114
Dan H
Job Details:
11/01/2019
DRYER WHIRLPOOL WGD7590FW0 "Customer complaint of loud noise, confirmed, found an extra idler pulley rattling in bottom of unit, removed, unit is operating as designed"
Near Franklin Township, OH 44240
Jeff M
Job Details:
11/01/2019
WASHER WHIRLPOOL NTW4605EW0 The machine is overloaded but also has a pressure sensor error I checked the pressure hose the hose checks good. needs a new control; schdld next appmnt for 11/5 TUE 8-12
Near Cleveland, OH 44102
Dan H
Job Details:
11/01/2019
DISHWASHER AMANA ADB1400AGW1 "Customer complaint that unit is not drying the dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
Near Avon, OH 44011
David R
Job Details:
11/01/2019
DRYER MAYTAG MGDC465HW0 "Replaced parts, tested. Good."
Near Solon, OH 44139
Jeff M
Job Details:
11/01/2019
DRYER WHIRLPOOL WED5500XW0 "The unit is not heating the element is open est only ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bedford, OH 44146
Jeff M
Job Details:
11/01/2019
DISHWASHER WHIRLPOOL WDF520PADB Didn’t realize the harness was melted also needs a wiring harness did not install the control board yet. I did put the Door on but the rest of the screws are inside the soap dispenser of the dishwasher; ordrng 1 W10566921 (harns-wire)
Near Cleveland, OH 44102
Dan H
Job Details:
11/01/2019
WASHER MAYTAG MVWC400XW4 "Customer complaint that unit is not draining, ran diagnostics found f0e2(oversuds condition detected) error code, found Bobby pins lodged in drain pump , removed, unit drained, op test good"
Near Cleveland, OH 44102
Dan H
Job Details:
11/01/2019
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose must be a minimum of 39” off of floor, unit is operating as designed
Near Cleveland, OH 44120
Jeff M
Job Details:
11/01/2019
DISHWASHER KITCHENAID KDTM354DSS4 "The pump motor is seized. Estimate only ; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Moreland Hills, OH 44022
Dan H
Job Details:
11/01/2019
WASHER WHIRLPOOL MVWB766FW1 "Customer complaint that unit is not filling with water, found water valves plug in not seated all the way in the control, corrected, op test good"
Near Brecksville, OH 44141
Corina B
Job Details:
11/01/2019
DISHWASHER JENN-AIR JDB2150AWP "CC that the unit is not washing the dishes. Found the upper rack is missing a wheel. Removed spray arms, clear. Started a cycle with 4 cup in each corner. All cups filled. Advised cust to use pods and not liquid detergent. To run the hot water in the sin
Near WARRENSVL HTS, OH 44122
Brian M
Job Details:
11/01/2019
DRYER MAYTAG MED5630HW0 See CL pvr
Near Avon Lake, OH 44012
David R
Job Details:
11/01/2019
DISHWASHER GE GDF540HGD2WW Replaced gasket. Customer had roller but needs whole roller assembly. Doesn’t come together so ordering separate parts.. Adjusted numbers so the tax is from the parts and not the remaining balance already put out. Put name in Eric Otto in system ; ordrng
Near North Royalton, OH 44133
Corina B
Job Details:
11/01/2019
WASHER MAYTAG MVWX655DW1 "CC that the unit still is off balance. Called t/l Austin ran a high speed spin test, did not go off balance. Unit is not malfunctioning. Advised cust to not cover the wash plate with towels or blankets and 6-8 bath towels equals a full load. Optest ok."
Near Garfield Heights, OH 44105
Brian M
Job Details:
11/01/2019
RANGE AMANA AGR5330BAB3 Cc unit gave an error of pf but reset unit and it’s been working Ran test bake and checked over burners Unit is functioning properly Advised customer on PF fault meaning power failure and was mostly caused by a small power outage Advised to watch OP TEST
Near Cleveland, OH 44120
Brian M
Job Details:
11/01/2019
WASHER WHIRLPOOL WTW4855HW1 Cc of no drain Found unit full of water Drain not pumping Removed drain pump found debris in pump Removed debris and ran test cycle OP TEST OK Ran calibration
Near Richmond Heights, OH 44143
Jason N
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc unit not making ice againFound ice maker bail arm set up, turned ice maker off again. Placed back in down position, ran manual ice maker test. Ice maker indexed and filled with water. Op test good."
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details:
11/01/2019
DRYER MAYTAG MED5630HW0 "Customer complaint noise is back, confirmed, removed blower wheel cover and found screw behind the blower attaching blower housing to motor mount were, loose and damaged blower wheel, replaced blower wheel with part sent, op test good"
Near Fairview Park, OH 44126
Corey L.
Job Details:
11/01/2019
RANGE JENN-AIR SVD48600P "Customer complaint oven not to right temp and display goes blank or to all 1s while convect baking sometimes, advised that the unit would need control to remedy that but it is discontinued, started bake for 325, unit heated to 295 in 20 min, instructed c
Near Garfield Heights, OH 44125
Brian M
Job Details:
11/01/2019
DRYER WHIRLPOOL WED7500GC0 Cc of no heat Found unit not getting 240 found his fuse panel not wired correctly Advised to have electrical looked at
Near Geneva, OH 44041
Joe O
Job Details:
11/01/2019
DRYER MAYTAG LDE7400ACW "Cc: long dry timesFound unit making excessive noise. No air flow out of the unit. Found blower broken and drive shaft just spinning inside the blower wheel. Needs blower wheel.Customer paid in full on job number 340783; ordrng 1 Y303836 (blower wheel), u
Near Novelty, OH 44072
Dan H
Job Details:
11/01/2019
DRYER KITCHENAID KEYS750JQ0 "Installed new door switch, op test good"
Near Geneva-on-the-Lake, OH 44041
Joe O
Job Details:
11/01/2019
WASHER KENMORE 417.9957011 "Cc: leakingFound a hole in the drain tube. Needs drain tube.Parts need shipped to different address; ordrng 1 131461200 (hose,drain3027), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near University Heights, OH 44118
Jeff M
Job Details:
11/01/2019
WALL OVEN WHIRLPOOL WOS92EC7AS Installed new part unit op tested good
Near Chagrin Falls, OH 44022
Dan H
Job Details:
11/01/2019
DRYER MAYTAG MGDX655DW1 "Installed new door handle, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details:
11/01/2019
WASHER WHIRLPOOL WTW6500WW1 "Noise on drain is notmal explains customer,opt test ok"
Near Cleveland, OH 44128
Brian M
Job Details:
11/01/2019
RANGE WHIRLPOOL WFE320M0EB2 Cc f unit smoking Found left front burner switch damaged and control board d shortedNeeds switch and control ; ordrng 1 W11122555 (cntrl-elec) and 1 WPW10434452 (switch-inf)
Near Westlake, OH 44145
Corey L.
Job Details:
11/01/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Customer showed pop, Customer complaint dishwasher making loud noise while washing, started quick wash, unit filled and advanced to wash, noise coming from wash motor, ordering pump asm; ordrng 1 WPW10591570 (pump&motor)"
Near Westlake, OH 44145
Gabriel P
Job Details:
11/01/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Preheat to 350 degrees pass customer had higher pan underneath that might was hitting igniter underneath but when took pans off it preheated good all the way to 350 also explain her how to use calibration temp setting,all good,opt test ok"
Near Brooklyn, OH 44144
Corina B
Job Details:
11/01/2019
WASHER ROPER RTW4516FW2 "CC that the unit does not spin. Ran diag F8E1 – NO FILL, LONG FILL. Cleared code. Ran a calibration. Started a drain and spin. Optest ok."
Near Lakewood, OH 44107
Corey L.
Job Details:
11/01/2019
WASHER GE WPRB8050D1WW "Customer complaint washer is overfilling again, found air trap at pressure hose connection to tub clogged with debris, tried to clear and blow throug and was able to free pressure line to tub, this will most likely keep reoccurring, outer tub needs repla
Near Cleveland, OH 44111
Corey L.
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint fridge is not cooling and freezer is over cooling, confirmed ff temp 70, frz -16, evap fan not running, found frost build up and ice forming around evap fan, removed ice, found gasket torn on bottom of frz door, unit needs new frz gask
Near Roaming Shores, OH 44084
Joe O
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc: rattling noise in back of fridge, freezing on top shelfFound temps in ff at 40 degrees and freezer at 5 degrees. Found unit to be over stocked. Advised customer on loading ff section. Pulled rear cover. Found debris sitting against the compressor. Re
Near Concord Township, OH 44077
Joe O
Job Details:
11/01/2019
WASHER MAYTAG MVWB855DC2 Installed control and ui. Ran auto test and calibration. Op test ok
Near Rocky River, OH 44116
Gabriel P
Job Details:
11/01/2019
WALL OVEN JENN-AIR JJW2530WS01 Replace blower fan preheated both oven to 400 and watch it with customer opt test ok
Near Mentor, OH 44060
Jason N
Job Details:
11/01/2019
WASHER MAYTAG MHW5630HW0 "Cc unit vibrating and noisyRan diagnostics, no codes present. Ran auto test all functions passed. Ran wash test then spin and drain with clothing. Squeak sound from behind unit, found pedestal a-brace top screw loose. Could not tighten, hole oblong, most
Near Cleveland, OH 44109
Corina B
Job Details:
11/01/2019
WASHER WHIRLPOOL WTW5000DW1 CC that the unit will not drain. Cleared the water from the basket. Found a piece of clothing stuck in the drain pump. Cleared drain pump out. Ran a calibration and a manual test on the drain pump. Optest ok
Near Edgewood, OH 44004
Joe O
Job Details:
11/01/2019
DRYER WHIRLPOOL CGM2745FQ Tested key. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/01/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replace parts opt test ok
Near Parma, OH 44134
David R
Job Details:
11/01/2019
WASHER MAYTAG MVWC416FW1 "Cc not or operating correctly. Came and unplugged unit, plugged in. Checked for errror codes, nothing, ran through test mode and all components are working. Ran manual mode and tested valves, spin, agitate, drain, all working properly. Ran calibration. L
Near Cleveland, OH 44111
Corey L.
Job Details:
11/01/2019
REFRIGERATOR MAYTAG MFF2258FEZ03 "Customer complaint excessive frost in frz, confirmed, found left slide not springing door closed, since frost build up the slides got worse with ice on them, unit needs new slides, customer has a frz door in the process of being shipped and is aware to m
Near Garrettsville, OH 44231
Brian M
Job Details:
11/01/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Installed panel damper Control and gasket Advised it may take 48 hours for temp change OP TEST OK
Near Parma, OH 44129
David R
Job Details:
11/01/2019
RANGE KITCHENAID KERS303BWH0 "Cc bake not working. Unit getting 240. Took off panel in oven, found bake element is broken. Everything else is good. Ordering element.; ordrng 1 W10779716 (elmnt-bake 58.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44109
Corina B
Job Details:
11/01/2019
DRYER WHIRLPOOL WGD7000DW2 "CC that the unit is not heating, takes a long time to dry clothes. Checked outside vent had a screen on the vent with lint clogging it. Cleaned the lint out and removed the screen. There is a flap that will cover the vent. Optest ok."
Near Bay Village, OH 44140
Gabriel P
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found a dent on left side customer said it was like that when they deliver it ,also found cord electrical paper flapping like pop corn and found other tape in the back clear out everything push unit back did not make noise wait 20 minutes no noise opt te
Near Willoughby, OH 44094
Dan H
Job Details:
11/01/2019
WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint that unit does not start back up after pause is hit, ran diagnostics no error codes found, started normal wash cycle, paused and restarted cycle several times, button is working, unable to duplicate the problem , unit is operating as
Near Middlefield, OH 44062
Brian M
Job Details:
11/01/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Picked up part customer refused to have unit looked at
Near North Olmsted, OH 44070
David R
Job Details:
11/01/2019
DISHWASHER MAYTAG MDB7749SBW3 "Cc unit leaking from left side. Took off front panel and kick plate. Put on normal cycle, watched as unit went through. Let it run for 10 mins, customer said it usually happens far into cycle. Nothing leaking underneath. Ran test mode, no error codes. No
Near Lake Township, OH 44260
Brian M
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of door not hitting switch Found left door sunk in Needs left door ; ordrng 1 W11104477 (dor-fip)
Near Rocky River, OH 44116
Corina B
Job Details:
11/01/2019
WASHER MAYTAG MVWX700XW1 "Replaced water valve. Checked water lines good. Ran calibration. Check hot and cold for no leaks good. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Gabriel P
Job Details:
11/01/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Ran diagnostic no error codes all test pass ,opt test ok"
Near Mentor, OH 44060
Jason N
Job Details:
11/01/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00 "Cc unit microwave noise when in useCustomer does not have a pop, unit came with home. Asked if she could show closing documents with closing date, she will look for them and send to service@fredsapppliance.com. Or call WP and get an auth. Ran heat test o
Near Willoughby, OH 44094
Dan H
Job Details:
11/01/2019
DRYER WHIRLPOOL WGD4815EW2 "Customer complaint that unit is taking too long to dry clothes, burner is short cycling, installed new coils, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should repla
Near Lakewood, OH 44107
Corey L.
Job Details:
11/01/2019
RANGE WHIRLPOOL SVD48600P "Customer complaint door hinge seems broke it’s really hard to open and close, confirmed, left hinge failed, unit needs left door hinge; ordrng 1 WP71003353 (hinge- door), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44115
Corina B
Job Details:
11/01/2019
RANGE WHIRLPOOL WFG505MOBS3 Replaced the caps and the hinges. Optest ok.
Near Strongsville, OH 44136
David R
Job Details:
11/01/2019
WASHER WHIRLPOOL WFW5620HW0 "Replaced parts, tested. No water leaking. Op test ok."
Near Strongsville, OH 44136
David R
Job Details:
11/01/2019
REFRIGERATOR KITCHENAID KRFF302EWH01 "Cc noise. Went into service mode, noise coming from damper. Ordering damper; ordrng 1 WPW10594329 (control)"
Near Edgewood, OH 44004
Joe O
Job Details:
11/01/2019
WASHER WHIRLPOOL WTW5000DW3 Cc: not going through a cycleFound drain is taped to another tube and ran off to the drain. Advised customer the drain has to be at least 38 inches and needs a syphon break. found error code f8e1(long fill no fill). Ran auto test and calibration. Unit fun
Near Painesville Township, OH 44077
Jason N
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Cc unit frosting or condensation in refrigeratorCustomer showed popCustomer stated installers switched door swing on unit, left large gap in door gasket. Confirmed large gap in refrigerator door gasket on left side. Steamed gasket pliable, stretched out
Near Mayfield Heights, OH 44124
Dan H
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL ET1FTKXKQ11 "Customer complaint that unit is not cooling, freezer section temperature at 17 degrees, fresh food section temperature at 57 degrees, compressor and co are running, evaporator fan is not running, evaporator fan motor is receiving 120vac , unit needs ne
Near Cleveland, OH 44109
Corey L.
Job Details:
11/01/2019
WASHER AMANA NTW4516FW3 "Customer complaint washer not cycling, found lid lock failed, replaced with ts, op test good, took core for return; used 1 W11307244 (DOOR LOCK) from stock"
Near Moreland Hills, OH 44022
Jeff M
Job Details:
11/01/2019
DISHWASHER MAYTAG MDB4949SHW0 Installed new part unit did not work re-order; ordrng 1 W11255655 (console)
Near Grafton, OH 44044
David R
Job Details:
11/01/2019
DRYER MAYTAG MEDX655DW1 "Cc unit not starting. Checked wires, good. Checked and unit is not getting 240. Turned breaker off and on and still not giving correct amount, showing 115. Checked timer and door switch, all check good. Will need outlet/breaker looked at by electrician.
Near Conneaut, OH 44030
Joe O
Job Details:
11/01/2019
WASHER MAYTAG MHW3505FW1 "Cc: not cycling correctly/stuck on 11 mins for 20 minsCustomer states it has happened intermittently, not every load. Found no stored codes. Ran quick test. All functions passed. Advised customer it could be caused by over suds. Unit functioning as desig
Near Cleveland, OH 44113
Corina B
Job Details:
11/01/2019
MICROWAVE KITCHENAID KOCE500ESS01 "CC that there is sparking and a hole in the microwave. Will need a new cover plate. Cust can install parts. ; ordrng 1 W10915651 (cover-plt ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Kingsville, OH 44048
Joe O
Job Details:
11/01/2019
REFRIGERATOR WHIRLPOOL ET1MTKXKT02 Cc: leakingCustomer stated he believes the drain tube is clogged and the water is leaking onto the floor. Found drain tube frozen over and the bottom of the freezer completely covered in ice. Cleared drain tube and ice buildup. Op test ok ; used 1 SENIORD
Near Lakewood, OH 44107
Corey L.
Job Details:
11/01/2019
DISHWASHER KITCHENAID KDFE104DWHS "Customer complaint of poor wash performance and spots, rinse aid empty, informed of rinse aid benefits and running hot water, unit tests pass except 4 cup uneven, found several holes on lower and mid spray arms, customer can install XX do not need to ret
Near Perry, OH 44081
Jason N
Job Details:
11/01/2019
RANGE GE JBP80K0F1CC "Cc unit needs broil element and bake element inspectedCustomer stated he needs the broil element, didn’t know why it wasn’t ordered, he wanted the bake element inspected. Apparently some confusion between office and customer. Ordering the broil element u
Near Orwell, OH 44076
Brian M
Job Details:
11/01/2019
WASH/DRY STACK WHIRLPOOL LTE5243DQA Cc of noise Found noise coming from suspension rods when spinning out Needs suspension and spring ; ordrng 1 W10207783 (spring) and 1 WPW10250667 (spring)
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/01/2019
DRYER WHIRLPOOL WED5790VQ1 "Found thermostat open ordering they will put parts in pls charge for shipping plus parts and service call only also pls ship to 750 aqua marine blvd Avon lake will not need to be scheduled for return ; ordrng 1 WP3387134 (thrmst-fix), used 1 SHIPPING (SH
Near Cleveland, OH 44102
Corey L.
Job Details:
10/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer customer ff losing temp again, confirmed temp was 50 ff and 16 frz, found evap frozen unit not defrosting, thermistors in range, and getting 5vdc, defrost working in svc test mode, defrost sensor test read open, called tl Spoke with Joel, sugges
Near Parma, OH 44134
Corey L.
Job Details:
10/31/2019
REFRIGERATOR FRIGIDAIRE LFHT1831QF1 "Customer complaint unit not cooling and ice in freezer, confirmed, top of evap and air duct to fridge full of frost/ice, room temp fridge and -2 frz, found ff door gasket missing about a 6” strip of magnet on top not allowing fridge to seal creating ice
Near Cleveland, OH 44111
Corey L.
Job Details:
10/31/2019
WASHER WHIRLPOOL WTW4955HW1 "Customer complaint washer making a loud noise and clothes not spinning out, confirmed can hear gears not engaging fully, wash plate checked good, hub teeth look worn, replaced with ts part, op test no good, noise is in the transmission, unit needs gearca
Near Lyndhurst, OH 44124
Jason N
Job Details:
10/31/2019
REFRIGERATOR N/A KSSS42QMW01 "Tapped system for repair, there is no charge in system. Leak in system, will need addition parts. Talked to RA, suggested replacing all sealed system parts. Condenser no longer available. Evaporator may not be available either. Advised customer that offi
Near Wickliffe, OH 44092
Joe O
Job Details:
10/31/2019
DISHWASHER KITCHENAID KDFE104DSS0 "Cc: not sanitizing/ sanitize light flashing at the end of a cycleOhmed out owi thermistor. Found 64k ohms. Ohmed out heater found 16 ohms. Ran diagnostics test cycle. Found error code f7e1(no heat) and f8e2(drain motor electrical problem). Found water co
Near Willoughby, OH 44094
Jeff M
Job Details:
10/31/2019
WASHER WHIRLPOOL WTW4816FW2 Incorrect control board re-order along with the motor. I installed the capacitor; ordrng 1 W10890624 (motor-drve) and 1 W11170319 (cntrl-elec)
Near Elyria, OH 44035
David R
Job Details:
10/31/2019
WASHER WHIRLPOOL WTW8500DC5 "Replaced part, clips broke to lockand bezel broke. Ordering parts.; ordrng 1 W11237158 (bezel) and 4 WP90016 (clip)s"
Near Cleveland, OH 44102
Corey L.
Job Details:
10/31/2019
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint front left middle and back right burners not lighting anymore, confirmed, found offices clogged on those three burners, cleared obstruction, op test good"
Near Cleveland, OH 44111
Corey L.
Job Details:
10/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed ff door op test good
Near Shaker Heights, OH 44120
Corey L.
Job Details:
10/31/2019
WASHER WHIRLPOOL MVWX500XW2 "Customer complaint washer has same issue it doesn’t go past spin and cycle needs moved to rinse and spin to get water out and sometimes the light doesn’t light up and the noise is worse than before, ran diagnostics long drain and over suds, cleared, drai
Near Bedford, OH 44146
Corey L.
Job Details:
10/31/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint fridge not getting cold again, confirmed, both sections room temp, no fans nor compressor running, cycled temp to off and back on, compressor and fans started, good frost pattern, replaced tstat with part sent, advised customer to moni
Near Geneva, OH 44041
Jeff M
Job Details:
10/31/2019
RANGE WHIRLPOOL WEG750H0HZ0 Installed new part unit op tested good
Near Wickliffe, OH 44092
Jason N
Job Details:
10/31/2019
WASHER WHIRLPOOL WFW92HEFW0 "Cc unit not cleaning, and codes, f9e1 and Suds, and makes a weird noiseRan diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, f7e8 for motor over temp. Ran auto test, drain pump pumping slow, then coded f9e1. Excessive suds in dru
Near Cleveland, OH 44103
Dan H
Job Details:
10/31/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVQ03 "Customer complaint that freezer section door is broken, confirmed, unit needs new freezer section door; ordrng 1 12977864WQ (freezer section DOOR )"
Near Fairport Harbor, OH 44077
Jeff M
Job Details:
10/31/2019
REFRIGERATOR WHIRLPOOL ED5NHGXMQ00 Complaint is the units not making ice I found the unit had no water flow customer had a new water filter I change the water filter unit tested good
Near Wickliffe, OH 44092
Joe O
Job Details:
10/31/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Installed damper control. Ran damper diagnostics test. Op test ok
Near Lorain, OH 44053
Gabriel P
Job Details:
10/31/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Found some ice hollow also found fill tube tip frozen call bj explain me that valve might be whipping thats why is getting frozen by the fill tube ordering ; ordrng 1 242252702 (valve)
Near Wickliffe, OH 44092
Joe O
Job Details:
10/31/2019
WASHER ROPER RTW4516FW2 "Cc: not locking and items getting stuck under agitatorInstalled lid lock. Pulled agitator, found agitator not damaged. Ran auto test and calibration. Ran normal cycle. Op test ok"
Near Amherst, OH 44001
Gabriel P
Job Details:
10/31/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 When arrive check temperature on fresh food it was 36 degrees and freezer was 3 degrees is functioning correctly ask customer what they did customer son told me that his father un plug unit for few seconds and plug back on and started working advise him t
Near Lyndhurst, OH 44124
Corina B
Job Details:
10/31/2019
REFRIGERATOR N/A KSSS42QMW01 See JN notes. ; saved tckt
Near Kirtland, OH 44094
Dan H
Job Details:
10/31/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new ice maker , op test good"
Near Cleveland, OH 44135
David R
Job Details:
10/31/2019
WASHER MAYTAG MVWX655DW1 "Cc had questions about unit. Explained all cycles, explained wash plate motion, load about. Also can look at owners manual. No error code, unit checks good. Ran test cycle, ran calibration. Ran nor,all cycle, showed customer op test ok. Op test ok.*** cu
Near Chagrin Falls, OH 44022
Dan H
Job Details:
10/31/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Installed new drain hose, op test good"
Near Moreland Hills, OH 44022
Dan H
Job Details:
10/31/2019
WALL OVEN KITCHENAID KODE500ESS02 "Customer complaint that oven floor cracked after self clean, found two indents in over floor(see pics), indents are cosmetic damage and do not render unit unusable, oven floor is not a replaceable part, unit is not repairable"
Near Cleveland, OH 44135
David R
Job Details:
10/31/2019
RANGE WHIRLPOOL WFG320M0BS3 Replaced parts. Tested. Good. Op test ok
Near Warrensville Heights, OH 44128
Dan H
Job Details:
10/31/2019
DRYER WHIRLPOOL WED5320SQ0 "Customer complaint that unit is not starting, confirmed, found door switch broken, jumped out, unit started, installed new door switch, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire
Near Rootstown Township, OH 44266
Brian M
Job Details:
10/31/2019
REFRIGERATOR MAYTAG MFT2776DEM00 Cc unit not cooling Found leak coming from bend on cap tube tubing Needs evaporator and filter drier Spoke to office advised to order parts .. no charge ; ordrng 1 W10143759 (drier (service)) and 1 W11116006 (evaporator)
