We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 09/19/2017
Customer complaint of frost build up in freezer section, found top left part of freezer section door gasket not sealing, used heat to expand and petroleum jelly to make gasket stick to cabinet, op test good ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor-on-the-Lake, OH 44060
Benjamin B.
Job Details: 09/19/2017
Found moisture buildup near duct from freezer to fresh food its normal condensation filled hole in door ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 09/19/2017
Customer complaint that unit is dispenisng crucshed and cubed ice at same time, unit is switching between crushed and cubed ice, unit is operating as designed ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/19/2017
Ran diagnostics. Had F9E1 error for long drain. Ran through drain and spin cycle with wet clothes, ran ok and spun out ok. Drain appears to be the cause of customers issue. Ordering pump.; ordrng 1 W10919003 (PUMP ASSY), schdld next appmnt for 9/26 TUE
We serviced a
KHHC2090SSS-2 KITCHENAID
Model MICROWAVE
Near Grafton, OH 44044
Paul H.
Job Details: 09/19/2017
Replaced touch panel and tested with cup of water. Tested ok and water was hot
We serviced a
KSSC48QTS03 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 09/19/2017
Replaced auger motor and tested ok.; Job Cmpltd
We serviced a
WRF535SMBM WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 09/19/2017
Reset tracks op test no good meed to order tracks door not opening closing properly ; ordrng 2 WPW10120018 (slide rail (frz))s, schdld next appmnt for 9/26 TUE
We serviced a
GARF19XXPK01 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/19/2017
CC that there is a noise from the compressor. Ff 37 fz 2.6. Evap fan and condenser fan are running. Removed back cover, Started the compressor there is a knocking noise. Will need a new compressor. Cust does not want to repair at this time
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Dan H
Job Details: 09/19/2017
Customer complaint of loud vibrating noise, confirmed, found foam peice between condenser and frame worn out causing condenser to vibrate against frame, installed new piece of foam between condenser and frame rail, no noise now, op test good ; Job Cmpltd
Near Mentor-on-the-Lake, OH 44060
Benjamin B.
Job Details: 09/19/2017
Mits whirlpool refrigerator is getting water on top shelf
We serviced a
WFG320M0BW WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Jeff M
Job Details: 09/19/2017
The unit has the 2 front 2 gas lines cut and there is a Mouse nest. Customer bought it two weeks ago from a dealer in the area she's going to return it
We serviced a
NTW4516FW WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Jeff M
Job Details: 09/19/2017
We serviced a
MDBH955AWB WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Jeff M
Job Details: 09/19/2017
The unit was leaking form the front i re lvled the unit op tested good ; Job Cmpltd
We serviced a
KFFS20EYMS01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 09/19/2017
Found valve chattering need to order no charge to cust spoke with ab; ordrng 1 WPW10279866 (valve-inlt), schdld next appmnt for 9/26 TUE
We serviced a
KDFE104DSS2 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Corina B
Job Details: 09/19/2017
CC that the soap dispenser gasket is broken. Replaced the dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Brook Park, OH 44142
Dan H
Job Details: 09/19/2017
, Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f9e1(long drain), f7e6(motor fault), and f0e2(over suds) error codes, found some kind of furry materialcompletly packed around motor and drain pump areaand completly up the sides of tub between cabinet, found same material lodged in drain pump housing, removed, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/19/2017
Ran unit on normal cycle. Found unit washing ok entered into service mode found unit to be working ok at this time element is working fine customer not usimg rinse aid she refuses to use it staes b and b told her she didnt have to use it only plastic wouldnt dry if she didnt use rinse aid
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Benjamin B.
Job Details: 09/19/2017
Customer complaint of water leaking from behind unit, found water leaking from plastic supply line, advised customer that this is a potential flood hazard and they should replace it with a copper water line, unit is operating as designed ; Job Cmpltd
We serviced a
WGD9610XW0 WHIRLPOOL
Model DRYER
Near Lyndhurst, OH 44124
Jeff M
Job Details: 09/19/2017
The dryer is not heating properly I watch the dryer light six times consistently the seventh time it failed to ignite the eighth time it failed to ignite. The unit needs new coils; ordrng 1 WPW10328463 (COILS), schdld next appmnt for 9/26 TUE
We serviced a
KTRS22KAAL10 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 09/19/2017
Foumd bimetal open replaced same op test ok; used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd
We serviced a
GHWN5250D0WS GE
Model WASHER
Near Painesville, OH 44077
Benjamin B.
Job Details: 09/19/2017
Installed tub nut. Tub ring is wrong need to reorder ; ordrng 1 WH45X10113 (RING)
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Perry Township, OH 44057
Corina B
Job Details: 09/19/2017
C that the unit is not cooling. Ff 57 fz 17. Found the ff evap covered in frost. Will nee a new fan harness. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 9/26 TUE
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Corina B
Job Details: 09/19/2017
CC that the ff is not cooling. Fz -4.3 and ff 47. The unit is set at recommend settings. Will need a thermostat. Called GS to order part. Cust does not want to repair at this time. ; Job Cmpltd
We serviced a
KBFS20EVMS8 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 09/19/2017
Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
KBFC42FTS00 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 09/19/2017
Customer complaint that muliion is broken, confirmed, unit needs new mullion heater; ordrng 1 WP2307938 (rail-mulln), schdld next appmnt for 9/26 TUE
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Brooklyn, OH 44144
Chad P.
Job Details: 09/19/2017
Installed control panel. Op test ok. ; Job Cmpltd,
We serviced a
WRT519SZDM01 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 09/18/2017
CC that the ff is not cooling and there is a loud vibration. Ff 67 fz 10. The evap fan is hitting ice. Steamed out the fz and siliconed the fz frame and liner. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Olmsted Township, OH 44138
Chad P.
Job Details: 09/18/2017
Found seitch not plunging completely. Installed spacer. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
JGB750EEF2ES GE
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 09/18/2017
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 09/18/2017
Found latch stuck in the door closed position. Corrected. Op test no good. Found oven light stays on constantly. Wiring checks good. Relay on control stuck closed. Needs control replaced. ; ordrng 1 W11100597 (CONTROL), schdld next appmnt for 9/28 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Columbia Township, OH 44028
Chad P.
Job Details: 09/18/2017
installed hinge. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model GGE388LXS04
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/18/2017
Installed panel, control and left front burner switch, tested unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/18/2017
, Reset tub ring, ran diagnostics cycle, good, ran spin, good, no leak, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Solon, OH 44139
Robert A.
Job Details: 09/18/2017
Found i/m cycling, not calling for water, and not stopping, just cycling, replaced, cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model 110.62822101
Near Solon, OH 44139
Robert A.
Job Details: 09/18/2017
Cc door not closing, found rt hinge broken, spring broken, tentioner making noise; ordrng 1 WP691366 (TENTIONER) and 1 WP8066056 (HINGE) and 1 WP8066057 (HINGE) and 2 WPW10041960 (SPRING)s, , schdld next appmnt for 9/25 MON ! [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Oakwood Village, OH 44146
Robert A.
Job Details: 09/18/2017
Installed auger, op test ok; Job Cmpltd, saved tckt [SdLink\296938d.png], JOB COMPLTD
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 09/18/2017
Unit all frosted up in fresh food its 64 freezer 2 service pointer for unit.unit is down cust needs part asap ; ordrng 1 W10872523 (cntrl-elec) and 1 W10889841 (cover-evap)
We serviced a
FGHN2866PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 09/18/2017
Called ASURION and had them remote into my phone to be able to use the camera to view the gap in the freezer door. Found ice and frost built up all over freezer again. Door is on track properly and still not sealing to cabinet. Gap is in cabinet, had us take pictures, they are replacing unit for customer.; Job Cmpltd
We serviced a
WFW9600TW01 WHIRLPOOL
Model WASHER
Near Bratenahl, OH 44108
Jeff M
Job Details: 09/18/2017
The units bearings are completely worn out the washer needs a complete tub rebuild. I explained too the cust the cost too fix is the cost of a new unit. She will buy new
We serviced a
LFBD2409LW0B FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Jeff M
Job Details: 09/18/2017
The parts have not arrived yet please re-order the parts; ordrng 1 154827601 (gasket) and 1 809006501 (gasket), schdld next appmnt for 9/25
We serviced a
KFIS29BBMS02 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/18/2017
Cust complaint not making ice tempin fresh food 38 freezer -2 found shutoff a self tapping valve unit also needs water filter found ice maker not cyclimg needs water valve because it of water flow low with tapping valbe and icemaker also service pointer for frost on back wall ; ordrng 1 W10612142 (adapter) and 1 WPW10341329 (water valve assy) and 1 WPW10394076 (water valve) and 1 WPW10764668 (ice maker), schdld next appmnt for 9/26 TUE
We serviced a
MVWB700VQ0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44117
Corina B
Job Details: 09/18/2017
We serviced a
AFD2535DEB AMANA
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 09/18/2017
Customer complaint of hollow ice, deli drawer lid fell off, and door handle is loose, tightened door handle, found tab broken off of deli drawer rail, unable to reinstalled deli drawer lid, customer has self piercing saddle valve, advised customer to have it replaced with ball valve, found water filter clogged, remived and installed by pass good water flow, advised customer to replace water filter, unit needs new deli drawer slide; ordrng 1 W10874836 (endcap), schdld next appmnt for 9/25 MON
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Corina B
Job Details: 09/18/2017
CC that the washer does not spin. Ran a rinse and spin with 6 bath towels. Found the tub is hitting the cabinet. Cust has the unit on a skid that is not level. Advised cust to raise the the left side of the unit to level it. Optest ok. ; Job Cmpltd
We serviced a
WDT710PAHZ1 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/18/2017
Installed panel op test ok.; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/18/2017
Found foam covering air return in bottom of RC, removed, adjusted temp and dampers, should resolve issue.; Job Cmpltd
We serviced a
KSC24C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 09/18/2017
Pulled drawers in ref side, found large ice and frost build up due to defrost thermistor shorting out from corrosion. Ordering thermistor.; ordrng 1 WPW10323459 (thermistor), schdld next appmnt for 9/25 MON
We serviced a
WGD5000DW3 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44120
Jeff M
Job Details: 09/18/2017
The unit is not igniting consistently in a row. The unit needs new coils; ordrng 1 WPW10328463 (COILS), schdld next appmnt for 9/25 MON
We serviced a
JFC2089HTB3 JENN-AIR
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 09/18/2017
Customer complaint that ice maker is not working, confirmed, ice maker is recieving 120vac, unit needs new ice maker, customer does not want repair at this time; ordrng 1 D7824706Q (ice maker)
We serviced a
KUDD03DTSS0 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44128
Jeff M
Job Details: 09/18/2017
The unit is not washing in the upper. I took the unit apart and found power is being sent too the pump. The unit needs a new sump pump. Ui led are burned out ; ordrng 1 WP99003730 (PUMP) and 1 WPW10117977 (UI)
We serviced a
G7CE3635XS01 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/18/2017
Replaced the switch and knobs. Optest ok;
We serviced a
KBFS20EVMS8 KITCHENAID
Model REFRIGERATOR
Near Mayfield, OH 44143
Benjamin B.
Job Details: 09/18/2017
Found unit woth duck bill replaced with drain kit cleared ice op test ok.; used 1 W10619951 (TUBE-DRAIN) Job Cmpltd
We serviced a
WDT790SLYM1 WHIRLPOOL
Model DISHWASHER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 09/18/2017
Customer stated that dw was leaking when running. Ran cycle and found diverter leaking. Replaced pump and motor assembly. Ran cycle again to check for leaks. All checks ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Benjamin B.
Job Details: 09/18/2017
Installed thermister checked damper clear frost from evap op test ok.; Job Cmpltd
We serviced a
KCED600GBL KITCHENAID
Model COOKTOP
Near Rocky River, OH 44116
Dan H
Job Details: 09/18/2017
Installed new glass top, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Berea, OH 44017
Chad P.
Job Details: 09/18/2017
Found bulb glass fell out leaving in metal that screws into socket. Removed. Needs bulb replaced. Cust can install. We do not need to return. ; ordrng 1 W10888179 (BULB), saved tckt [SdLink\296967a.png], saved tckt
We serviced a
GE WASHER
Model GFWS1700H1WW
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/18/2017
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/18/2017
Found rear cover on unit crushed. Needs replaced. Cust requests set date. Morning if possible please. ; ordrng 1 WPW10210979 (COVER), schdld next appmnt for 9/27 WED 8-11,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/18/2017
Found rear cover on unit crushed. Needs replaced. Cust requests set date. Morning if possible please. ; ordrng 1 WPW10210979 (COVER), schdld next appmnt for 9/27 WED 8-11,
We serviced a
WHIRLPOOL WASHER
Model WFW8640BW1
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/18/2017
Unable to duplicate leaking from washer. Likely the floor drain is backing up. Advised to have a plumber out to check floor drain. ;, Job Cmpltd,
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027EW0
Near North Royalton, OH 44133
Chad P.
Job Details: 09/18/2017
Installed valve. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Brecksville, OH 44141
Robert A.
Job Details: 09/18/2017
, Installed and tested auger, op test ok; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 09/18/2017
Put washer into diagnostics. Errors F7E5 for shifter failure and F0E3 for overload were present. Cleared error and ran auto cycle. Would not go past step 18 for shifting into spin. ; ordrng 1 W10754448 (clutch), schdld next appmnt for 9/25 MON
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 09/18/2017
Customer explain that at least three or four times, they have founf the freezer section at 40 degrees. Found refrigerator temp around 40 degrees and freezer at around 0 degrees. Freezer not exiting defrost mode. Ordering defost thermostat and main control board.; ordrng 1 5303918214 (thermostat,defrost) and 1 5304498781 (CONTROL BOARD),
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Amherst, OH 44001
Paul H.
Job Details: 09/18/2017
Replaced LH track, pulled rack in and out a couple of times, op test ok.; Job Cmpltd
We serviced a
WOD51ES4EW00 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Jeff M
Job Details: 09/18/2017
The cust had a question about sabbath mode. I reference the owners manual machine is working. unit tested good; Job Cmpltd,
We serviced a
LAT9416AAE WHIRLPOOL
Model WASHER
Near University Heights, OH 44118
Jeff M
Job Details: 09/18/2017
Customer explained to me that the unit was going off balance. I tested the water pump the belts motor everything seem to be good unit must of been loaded incorrectly; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Jeff M
Job Details: 09/18/2017
The ui status light is not turning on I put the unit in diagnostics mode no I did not illuminate needs a new user interface which holds the status light l.e.d; ordrng 1 W10815487 (UI), schdld next appmnt for 9/25 MON
We serviced a
EWMGD65HSS2 ELECTROLUX
Model DRYER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 09/18/2017
The unit is making a thumping noise as it rotates I found that the rollers have a flat spot. I recommended to customer to run three consecutive cycles on high temperature to try to smooth the flat spots out before replacing rollers estimate only; ordrng 5 134715900 (roller)s
We serviced a
FFSS2614QS6A FRIGIDAIRE
Model REFRIGERATOR
Near Austinburg Township, OH 44010
Benjamin B.
Job Details: 09/18/2017
Cust to think about repair ; ordrng 1 241798224 (ice maker)
We serviced a
JV348L2SS GE
Model HOOD
Near Elyria, OH 44035
Benjamin B.
Job Details: 09/18/2017
Replaced switch op test ok
We serviced a
JJW2430DS01 JENN-AIR
Model WALL OVEN
Near Cleveland Heights, OH 44106
Corina B
Job Details: 09/18/2017
CC that the ui had an f1e0 code. F1e0 Oven user interface failure. Replaced the UI.Preheat oven to 350. Optest ok. ; Job Cmpltd
We serviced a
JIC4430XS00 JENN-AIR
Model COOK TOP
Near Cleveland Heights, OH 44106
Corina B
Job Details: 09/18/2017
Replaced the module. Optest ok.; Job Cmpltd
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details: 09/18/2017
Replaced the control. Ran a calibration. Optest ok.; Job Cmpltd
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Painesville, OH 44077
Corina B
Job Details: 09/18/2017
CC that the start button is not attached. Removed the back panel and re attached the start button. Someone twisted the start button instead of pushing the button. Optest ok.; Job Cmpltd
We serviced a
WRS325FDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 09/18/2017
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 09/18/2017
Customer complaint that unit does nothing, confirmed, unable to enter diagnostics, nothing is working, unit needs new control, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10685236 (cntrl-elec), schdld next appmnt for 9/25 MON
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW3
Near Parma, OH 44134
Chad P.
Job Details: 09/18/2017
Ran unit on denim as that is what cust was using and timed dry. Heat cycle correctly. No lint build up in unit. Vent is clear. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Highland Heights, OH 44143
Corina B
Job Details: 09/18/2017
sometimes the inside cabinet light does not come on as you open the door. Replaced the door switches from the t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WHIRLPOOL \REFRIGERATOR
Model WRF555SDFZ01
Near Broadview Heights, OH 44147
Robert A.
Job Details: 09/18/2017
, Tested auger and solenoid, good, reset connections, good, found switch not always closing, installed spaced, op test ok; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Bedford, OH 44146
Robert A.
Job Details: 09/18/2017
Unit running when tech arrived, cust states that it was started 20 min ago, timer has moved 20 min, turned to cool down watched, unit buzzed and shut off, op test ok; Job Cmpltd,
We serviced a
WRF736SDAM11 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44112
Dan H
Job Details: 09/18/2017
Customer complaint of ice build up in freezer section, found drain tube unclogged drain tube, found freezer section door gasket torn off of door, found fresh food section door gasket torn, unit needs new door gaskets
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 09/18/2017
Customer complaint of frost build up in freezer section, found top right of door seal not meeting cabinet, used heat gun to expand gasket and petroleum jelly to make gasket stick to cabinet, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near Walton Hills, OH 44146
Robert A.
Job Details: 09/18/2017
Installed door glass, op test okOfr 1023003778; Job Cmpltd,
We serviced a
GE DISHWASHER
Model PDWT300V00BB
Near Chardon, OH 44024
Robert A.
Job Details: 09/18/2017
Cc not disp soap, film inside unit, ran unit, water temp after fill 80 deg, need to run hot water in sink before starting, ran diognastic cycle, tested disp, good, watched cycle, op test ok; Job Cmpltd
We serviced a
KXD4636YSS3 KITCHENAID
Model DOWNDRAFT VENT
Near South Russell, OH 44022
Benjamin B.
Job Details: 09/15/2017
Spoke with jr need to do resarch on hood it is roaming a foam strip causing noise it was very very very very hard to hear in home because they were putting in a new floor also there is a white grease behind left hand filter customer may be responsible for cleaning ; schdld next appmnt for 9/16 SAT
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 09/15/2017
Customer complaint of frost build up in fresh food section, found fresh food section evaporator frozen solid, defrosted fresh food section evaporator, found thermostor installed in incorrect spot on fresh food section evaporator, corrected, op test good ; Job Cmpltd
We serviced a
WTW5600XW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Corina B
Job Details: 09/15/2017
CC that the lid katch does not want to close. Replaced the lid latch from the t/s. The lid latch is broken. Needed to be replaced. Will need a new lid, the lid is bowed. Called GS to order part. Cust does not want to repair the lid right now. ; ordrng 1 WPW10270529 (lid. ) and 1 W10404050 (LATCH) from stock
We serviced a
WRX735SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 09/15/2017
Customer complaint that light and ice maker are not working, Lights are working, found ice maker turned off, turned on ice maker , op test good ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Jeff M
Job Details: 09/15/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 09/15/2017
Attempted to run through diagnostics but was unable to. Control is used for temp and diagnostics. Checked service pointer W10902061 which said to replace the control. Ordering temp control. ; ordrng 1 W10884375 (CONTROL),
We serviced a
WRX735SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 09/15/2017
Customer complaint that light and ice maker are not working, Lights are working, found ice maker turned off, turned on ice maker , op test good ; Job Cmpltd
We serviced a
WTW4800BQ1 WHIRLPOOL
Model WASHER
Near East Cleveland, OH 44112
Corina B
Job Details: 09/15/2017
CC that when washing and spin it makes a noise. Put 6 pairs of jeans ran a heavy load would not agitate. Replaced the actuator from the t/s. Ran a heavy load, agitated. Optest ok. ; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Auburn Township, OH 44023
Benjamin B.
Job Details: 09/15/2017
Found fresh food at 53 freezer at 8 evap in ff completly covered in frost there is a service pointer need to order losted parts ; ordrng 1 W10815735 (cover-evap) and 1 W10887783 (cntrl-elec) and 1 W10908391 (icemaker), schdld next appmnt for 9/25 MON
We serviced a
JGBP28SEHSS GE
Model RANGE
Near Garfield Heights, OH 44105
Jeff M
Job Details: 09/15/2017
The end caps are broken needs new in caps; ordrng 1 WB07K10095 (cap end rt (black)) and 1 WB07K10096 (cap end lt (black)),
We serviced a
MFT2976AEM03 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 09/15/2017
FC door not lining up properly, issue is being caused by tracks, warpage exists, also left hand retractor is not functioning, ordering brackets/tracks, in checking seal found the magnet inside the gasket is damaged, ordering a gasket as well; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket) and 1 W10625068 (bracket)
We serviced a
WFW95HEXR2 WHIRLPOOL
Model WASHER
Near Bay Village, OH 44140
Dan H
Job Details: 09/15/2017
Customer complaint that unit is leaking, found boot torn, unit needs new boot, ; ordrng 1 WPW10237499 (bellow), schdld next appmnt for 9/25 MON
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Burton, OH 44021
Benjamin B.
Job Details: 09/15/2017
Found middle door missing need to order ; ordrng 1 13107112SQ (dor-fip ss), schdld next appmnt for 10/16 MONERATOR
We serviced a
JFC2290VPF4 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 09/15/2017
Customer complaint of slow water flow, confirmed, removed filter, good flow, customer needs new filter, customer says jenn air said to call tech line, callled techline spoke to bill, says to replace filter head, file # 7720068326; ordrng 1 W10861009 (head-filtr), schdld next appmnt for 9/29 FR
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lakewood, OH 44107
Corina B
Job Details: 09/15/2017
CC that it will not fill. Found the hot water hose was clogged. Replaced the water hoses from the t/s. Optest ok. ; used 2 WP89503 (HOSE) from stock, Job Cmpltd