We serviced a
KDI-18 KITCHENDAID
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 09/14/2017
Customer complaint that unit is leaking, found unit leaking around seal for motor, unit needs new seal, part is no longer available ; ordrng 1 D-115716 (GASKET)
We serviced a
MFT2976AEM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 09/14/2017
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44134
Dan H
Job Details: 09/13/2017
Customer complaint that unit would not stop filling and unit would not start cycle, and is leaking , leaking is coming from supply valves not washer, started normal wash cycle, unit filled, unit stopped and drained all water out, ran diagnostics found f3e1(pressure system failure) and f8e1(long/no fill) error codes, tech sheet test show unit needs new main control board; ordrng 1 W11124710 (CNTRL), schdld next appmnt for 9/22 FRI
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Corina B
Job Details: 09/13/2017
Replaced the rails. Ran a calibration. No leaks. Optest ok.
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Parma, OH 44134
Dan H
Job Details: 09/13/2017
Customer complaint that unit is not heating, confirmed, unit is not recieved correct power from supply, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model CAW42114GW0
Near Ravenna, OH 44266
Robert A.
Job Details: 09/13/2017
Ran diagnostics, shifter fault, replaced, ran recal cycle, good, op test ok; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/13/2017
Microwave has issue with inter locks. Found the interlocks in the inward position (all the way), corrected and tested, interior light is working in unison, was able to heat a cup of water, op test ok.; Job Cmpltd,
We serviced a
JEC0530ADB WHIRLPOOL
Model COOK TOP
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/13/2017
, Replaced left front burner. Heated fine. Burner tested ok.
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Jeff M
Job Details: 09/13/2017
Removed old overlay and installed new. All key on keypad are working properly.; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/13/2017
Ran test cycle. Everything seems to fill and wash properly. Customer had issue where they could not hear wash motor. There may have been debris blocking it from switching to wash. Recommending customer run a cleaning cycle with a dishwasher cleaner to help remove debris before wash.; Job Cmpltd,
We serviced a
KUDS40CVSS0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/13/2017
Replaced dispenser assembly, ran a test cycle, dispenser is still not opening, voltage being sent from board is not correct, needs control; ordrng 1 WPW10084141 (cntrl-elec),
We serviced a
LE5770XWW0 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Jeff M
Job Details: 09/13/2017
Installed new part unit op tested good
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Oakwood Village, OH 44146
Jeff M
Job Details: 09/13/2017
Do unit had a long fill code. I found the cold water almost completely closed. Opened the cold water valve recalibrated the machine operation tested good; Job Cmpltd
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Jeff M
Job Details: 09/13/2017
The unit had a suds code. The sound is coming form the plumming not e washer unit op tested good ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Jeff M
Job Details: 09/13/2017
The unit is not getting power. Cust needs a electrician; Job Cmpltd,
We serviced a
WGD7300DW2 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44120
Corina B
Job Details: 09/13/2017
CC that the mixed cycle comes up with 5 minutes. Cust instuct on how to use the unit. Advised cust to replace the foil vent with a semi-rigid or rigid vent. Optest ok.; Job Cmpltd
We serviced a
WRF736SDAM10 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 09/13/2017
Customer complaint that unit never cooled, fresh food section temperature at 74 degrees, freezer section temperature at 74 degrees, evaporator fan is not running, no frost pattern, compressor and condenser fan are not running, found unit in showroom mode, turned off showroom mode, compressor, condenser fan, and evaporator fan started, unit started cooling, found user interface has dead segments in display, unit needs new user interface ; ordrng 1 W10865870 (cntrl-elec), schdld next appmnt for 9/21 THU
We serviced a
AGG222VDW1 AMANA
Model RANGE
Near Bedford, OH 44146
Jeff M
Job Details: 09/13/2017
The unit igniter would automatically come on as soon as you plug it in the thermostat is sending power to the glow bar even when in should not. The unit needs a new thermostat; ordrng 1 WPW10641988 (THERMOSTAT),
We serviced a
NTC3500FW00 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 09/13/2017
Customer complaint of loud noise during agitation cycle, started normal wash cycle, unit filled and began agitating, no unusual noises heard, ran drain and spin cycle, heard somethinfpg rattling around in drain pump housing, removed a penny from drain pump housing, op test good ; Job Cmpltd
We serviced a
PAV2300AWW MAYTAG
Model WASHER
Near Moreland Hills, OH 44022
Jeff M
Job Details: 09/13/2017
The lid of the unit is not opening or closing correctly the right hinge is broken ; ordrng 1 WP35-2045 (HINGE),
We serviced a
FRU17G4JW21 FRIGIDAIRE
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Jeff M
Job Details: 09/13/2017
The unit is not defrost i gound the t fuse open. ; ordrng 1 216731001 (thermostat,defrost
We serviced a
BR22S6W AMANA
Model REFRIGERATOR
Near Russell Center, OH 44072
Jeff M
Job Details: 09/13/2017
Try to install the new fan motor kit. I took many pic showing that the kit is not compatible with this machine; saved tckt [SdLink\296617c.png], saved tckt [SdLink\296617d.png], snapped 5 QuickPics (via SDM)
We serviced a
LFFU14F5HWD FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Corina B
Job Details: 09/13/2017
Replaced gasket. Steamed the gasket with the steamer. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/13/2017
Called cust, works intermittently, needs micro switchDid jot go to home; ordrng 1 W11087492 (SWITCH), schdld next appmnt for 9/21 THU 2-5,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 09/13/2017
Customer complaint that start button is not working, started timed dry cycle, unit started, unit heated, good air flow outside, timer is functioning properly, unit is operating as designed ; Job Cmpltd
We serviced a
11028032701 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44121
Corina B
Job Details: 09/13/2017
CC that du is showing up on the UI. DU is lid lock failure.Checked the connection for p12, good connection. Check p12-2-p12-3 39ohms p12-1-p12-4 0ohms, p12-1-p12-7 0ohms p12-1-p12-5 0ohms when closed and open when lid is open. Will need a new main control. Cust does not want to repair
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 09/13/2017
Customer complaint that unit keeps running and unable to shut off, unit unplugged when tech arrived, plugged in unit, drain pump started, let drain pump run out its time, ran diagnostics, no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 09/13/2017
CC that it does not work at all. Checked outlet, correct voltage. Checked the thermal fuses, good. Turned unit on, hums. Checked motor, 4-3 4.6ohms 4-5 4.6ohms 3-4 .1 ohms. Will need a new motor. ; ordrng 1 279827 (motor!dryer), schdld next appmnt for 9/21
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 09/13/2017
Customer complaint that user interface is not working, confirmed, user interface is recieving 14vdc, unit needs new user interface, ; ordrng 1 WPW10521642 (cntrl-elec266.51), schdld next appmnt for 9/21 THU
We serviced a
JK30DP1BB GE
Model WALL OVEN
Near Lakewood, OH 44107
Dan H
Job Details: 09/13/2017
Customer complaint that oven display is blank, confirmed, found no power to control, found breaker tripped, reset breaker, power to control now, display lit up, unit is operating as designed
We serviced a
FGCD2456QF0A FRIGIDAIRE
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 09/13/2017
Customer complaint that unit is not cleaning or drying dishes, unit mid cycle when tech arrived, unit completed cycle, dishes were clean and dry, tested all componets, all componets working ran test cycle, unit completed test cycle, all functions working, unit is operating as designed ; Job Cmpltd
We serviced a
FFTR1814LWJ FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44115
Corina B
Job Details: 09/13/2017
Replaced the icemaker. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
FEX831FS0 FRIGIDAIRE
Model WASHER
Near Cleveland, OH 44113
Corina B
Job Details: 09/13/2017
CC that the unit will not agitate. Checked pins 11 to 15 test continuity pins 11 to 14 is open. Will need a new timer. Called GS cust does not want to repair. Cust said they bought timer from somewhere else, same contacts are open from last time. ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Dan H
Job Details: 09/13/2017
Recovered refrigerant, installed compressor, filter drier, fresh food section evaporator fan kit and support , brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
MVWX6555DW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/13/2017
Unit was in flood mode when plugged in, allowed for timeout, ran diagnostics, no errors, ran auto test, op test ok.; Job Cmpltd
We serviced a
790.94142310 KENMORE
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 09/13/2017
Preheated to 350 and checked temps. Temps were spot on. Found no issues.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHWC7500YW0
Near Solon, OH 44139
Robert A.
Job Details: 09/13/2017
Cc clothes are wet at end of cycle, started normal wash, unit filled and started to rotate for wash, canceled, ran diognastics, no codes, watched test cycle, good, checked drain screen, clear, suggest using max extract, unit working as designed, op test ok; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 09/13/2017
Removed old door gasket and installed new. Warmed new gasket to fit and lubricated. Seals properly.; Job Cmpltd
We serviced a
WED5500XW DRYER
Model WHIRLPOOL
Near Madison, OH 44057
Jeff M
Job Details: 09/13/2017
The units pulley was worn out. I replaced the pulley with ts unit op tested good ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
We serviced a
JENN-AIR RANGE ELE SL-IN
Model JES9800CAB01
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 09/13/2017
Found bake, broil, conv, not available, no codes, per tech sheet, disconnected power, powered back up to reset control, tested bake, broil and conv, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Novelty, OH 44072
Robert A.
Job Details: 09/13/2017
Installed upper t stat, tested unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chesterland, OH 44026
Robert A.
Job Details: 09/13/2017
Installed control and evap cover, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHERL
Model KAWE577BWH1
Near South Russell, OH 44022
Gail V.
Job Details: 09/13/2017
Cc dampess on floor, ran rinse and spin, found water leaking through gear case seal, needs seal amd basket drive; ordrng 1 W10814296 (SEAL) and 1 W10820043 (BASKET DRIVE), schdld next appmnt for 9/21 THU ! [**],
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Bainbridge, OH 44023
Robert A.
Job Details: 09/12/2017
Found bake ignitor open, upper oven, replaced, tested bake, good, op test ok; used 1 12400035 (IGNITOR52.99) from stock, Job Cmpltd,
We serviced a
RTW4640YQ1 ROPER
Model WASHER
Near Cleveland, OH 44107
Corina B
Job Details: 09/12/2017
CC that the unit cabinet is not attached anymore and it vibrates. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F0E4 – HIGH WATER TEMPERATURE – RINSE CYCLE. Found 2 screws were missing from the back to hold the lid in place and the water hoses were not attached to the unit. The tub was hitting the back wall. Leveled the unit. Ran a rinse and spin. Optest ok
We serviced a
FRIGIDAIRE WASHER
Model FAFW3801LW3
Near Garrettsville, OH 44231
Robert A.
Job Details: 09/12/2017
Ohmed door lock, ng, needs lock, relay on bd not closing per test on techsheet, needs controlCust to replace; ordrng 1 131763202 (LOCK8477) and 1 137006005 (CONTROL16352), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 09/12/2017
Removed mullion and old door. Installed new door and put mullion back on. ; Job Cmpltd,
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 09/12/2017
Customer explained to me once or twice he's had a lot of frost accumulate on the left side of the freezer door. I explain to them that the doors left open overnight. On my arrival there is no frost in the unit seals looked good. unit op tested good ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Jeff M
Job Details: 09/12/2017
I found the unit not washing the sump is receiving 120 V AC needs new sump assembly; ordrng 1 W11087376 (SUMP)
We serviced a
WFG320MOBWO WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Corina B
Job Details: 09/12/2017
CC that the glass is falling off of the door. Found the door is going to need the bracket kit. Service pointer W10878790. Called GS to order part.; ordrng 1 W10883496 (BRACKET), schdld next appmnt for 9/21 THU
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Corina B
Job Details: 09/12/2017
CC that there is a noise coming from the rt hand side and the im is dripping with water. Ff 41 fz 2. Service pointer W10772228D Special Project S15331 to replace the controls and the adapter. Ran diag to start the compressor. The unit is not making and noises. Called GS to order parts. ; ordrng 1 W10612142 (adapter) and 1 W10861908 (cntrl-elec), schdld next appmnt for 9/25 MON
We serviced a
MDB8750AWB WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Corina B
Job Details: 09/12/2017
CC that its not cleaning the dishes and the water does not drain. Ran a normal cycle spray arms are moving. Removed spray arm, ran water threw the arm, every hole had water coming out of it. Arms are now moving and the drain pump is draining. Dw is not screwed into place. Advised cust to get underneath brackets and screw the dw into place. Optest ok.; Job Cmpltd
We serviced a
AER6303MFW0 AMANA
Model RANGE
Near Brecksville, OH 44141
Dan H
Job Details: 09/12/2017
Customer complaint that right front element made pop sound and cracked glass top, removed cook top, no crack found in glass, no evidence of damage to element or arcing to cabinet, turned on right front element, element heated, element is recieving 240vac, found something melted to top of right front element, susbstance burned off while testing element, unit is operating as designed ; Job Cmpltd
We serviced a
JSC24C8EAM00 JENNAIRE
Model REFRIGERATOR
Near Brook Park, OH 44142
Paul H.
Job Details: 09/12/2017
Replaced thermistor, cycled unit on, cooling began;
We serviced a
GE WASH/DRY STACK
Model GTUP270EM0WW
Near Ravenna, OH 44266
Robert A.
Job Details: 09/12/2017
Found seal in gearcase bad, leaking through onto motor, needs gearcase and motorCust to replace; ordrng 1 WH01X10618 (NUT11.36) and 1 WH16X10146 (GEARCASE170.17) and 1 WH49X20495 (MOTOR179.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stocK ,JOB COMPLTD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Atwater, OH 44201
Robert A.
Job Details: 09/12/2017
Found 120vac at i/m, unit stuck half way through cycle, needs i/m, ui display has some dim didgets, needs ui; ordrng 1 W10882923 (ICE MAKER) and 1 WPW10521642 (UI), schdld next appmnt for 9/21 THU ! [**],
We serviced a
CAW9352EW2 CROSLEY
Model WASHER
Near Strongsville, OH 44149
Jeff M
Job Details: 09/12/2017
Put washer into diagnostics. Found no errors codes. Ran through automatic test cycle. Ran ok. No issues. Advised on how to properly load washer to keep from having issues.; Job Cmpltd,
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Paul H.
Job Details: 09/12/2017
Remove food and shelving from refrigerator. Disassembled evap cover. Defrosted and removed ice from evap. Installed new fan support and harness assembly. Made sure to attach new thermostat properly on return line. ; Job Cmpltd,
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Olmsted Township, OH 44138
Alice M.
Job Details: 09/12/2017
Buzzing sound coming from blower, removed debris, removed change from base of unit, no more buzzing, customer has foil type venting, recommend it be replaced with semi-rigid at least, also installers placed washer and dryer too close together, causing chafing on side wall, showed customer; Job Cmpltd,
We serviced a
WMH31017AS4 WHIRLPOOL
Model MICROWAVE
Near Columbia Township, OH 44028
Paul H.
Job Details: 09/12/2017
Replaced control and UI, went to test, no go, noticed interior not functioning in sequence with the door, replaced interlocks from t/s, tested by heating a mug of water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Orange, OH 44022
Jeff M
Job Details: 09/12/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRS322FDAB05 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 09/12/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
PP912SM3SS GE
Model COOK TOP
Near Highland Heights, OH 44143
Jeff M
Job Details: 09/12/2017
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF757SDEE00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Corina B
Job Details: 09/12/2017
CC that the ff leaks then leaks into the fz. Found the ff drain pan is curved in the middle and there is ice. Steamed the drain pan out, will need a new drain pan. Called GS to order part. Rs per cust req; ordrng 1 W10836964 (pan-drip) schdld next appmnt for 9/22 FRI
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 09/12/2017
Customer complaint that unit does not fill with water, and flashes error code after ten minutes of cycle, explained to customer that this is a high efficiency washer and that water level is normal for this machine, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, ran diagnostics found f0e3(overload), f8e1(long/no fill), and f2e1(stuck key), all buttons on user interface are working, started normal wash cycle, unit filled then stopped and necer advanced in wash cycle, preformed valve test found hot water valve soleniod and fabric softer valve solenoid out of range, unit needs new valve assembly, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube; ordrng 1 W11165546 (VALVE), schdld next appmnt for 9/21
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Aurora, OH 44202
Robert A.
Job Details: 09/12/2017
, Found i/m stuck mid cycle, receiving 120vac, replaced and cycled, good, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Reminderville, OH 44202
Robert A.
Job Details: 09/12/2017
Checked over unit, ran diagnostics, no codes, ran recal, good, ran rinse and drain, found water coming from inside wall, need plumber to repairOp test ok; Job Cmpltd,
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Dan H
Job Details: 09/12/2017
Installed new control and user interface, op test good
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 09/12/2017
MAH5500BWW WASHER MAYTAG Installed new part unit op tested good ;
We serviced a
KDTE104DSS1 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/12/2017
CC that the water does not go threw the spray arms. Ran diag 5-1 door latch and calibration. The sump and motor are not running. Removed front panel checked p5-1 and p5-2 120 volts to the sump. Will need a new sump and motor. Found the drain hose is going threw the floor. Advised cust to have the drain hose raised. Cust does not want to repair at this time
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Chesterland, OH 44026
Jeff M
Job Details: 09/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KUDS30IXSS8 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/12/2017
CC that the top racks wheel had broken off and the left side of the dw is leaking. Service pointer W10756177B S23010 will cover labor and parts. Model and serial number fall into this. Replaced the adjuster from the t/s. Ran diag 3-3 owi sensor and a calibration. Started a cycle, no leaks. Advised cust to run a dishwasher magic threw the unit. Optest ok. ; used 1 W10712394 (ADJUSTER (SET OF 2), Job Cmpltd
We serviced a
MHW5500FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44123
Jeff M
Job Details: 09/12/2017
The unit power button is not working. The unit needs a new ui ; ordrng 1 W10911044 (UI),
We serviced a
FFHS2611LWKA FRIGIDAIRE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 09/12/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker did not start, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 9/20 WED
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details: 09/12/2017
File# 7720032066 unit had a mismatch ui and main control error code I called Whirlpool Tech line they recommended to replace the main control and all the knob selectors; ordrng 2 W10584420 (switch-cyc)s and 1 W10584422 (switch-cyc) and 1 W10858095 (SELECTOR) and 1 W11116592 (CONTROL),
We serviced a
WDF560SAFM0 WHIRLPOOL
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 09/12/2017
I found that the dishwasher dispenser door was not opening and closing i took the door in spring off of truck stock dispenser to repair of the dispenser in the unit. unit tested good; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 09/12/2017
Ran diagnostics. F0E1 load detected during cleaning cycle. F3E1 pressure circuit out of range. F5E2 door lock error.Cleared errors and ran auto test. Auto test ran till end but stopped before cycle completed. Ordering control board.; ordrng 1 W10920559 (ACU),
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 09/12/2017
Customer complaint that unit does not fill with hot water, ran diagnostics, no error codes found, ran manual test cycle, turned on hot water valve, hot water valve opens, hot water entered unit, started normal wash cycle on hot water, unit filled with hot water, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS01
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 09/12/2017
, Inspected doors no difference, sharp edges on bottom and edges, need to reorder; ordrng 1 W10582010 (DOOR GLASS) and 1 W10582018 (DOOR GLASS), schdld next appmnt for 9/20 WED ! [**],
We serviced a
AMANA REFRIGERATOR
Model AFD2535FES2
Near Bedford Heights, OH 44146
Robert A.
Job Details: 09/12/2017
f and frz 70 deg, start relay clicking, tested comp, good, replaced relay, op test ok; used 1 8201786 (STARTER) from stock, Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44134
Dan H
Job Details: 09/12/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near East Cleveland, OH 44112
Corina B
Job Details: 09/12/2017
CC that the unit puts to much water in. Ran diag no codes. Ran an auto test and a calibration. Ran a quick wah. Advised cust with and agitator it puts more water in. Cust thinks the soil level is the water level, advised her that is for the agitator. Cust is using a non HE degergent. Advised cust to use HE detergent then one without the HE. Optest ok. ; Job Cmpltd
We serviced a
RBD245PRS00 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Dan H
Job Details: 09/12/2017
Customer complaint that display is not lighting, confirmed, control is recieving 120vac, unit needs new control, customer does not want repair at this time
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details: 09/12/2017
Ran diagnostics, cavity temp reading 258deg, causing fan to run, needs sensor ; ordrng 1 241960100002 (SENSOR) and 1 W10389447 (SENSOR) and 1 WPW10287986 (SENSOR), schdld next appmnt for 9/20 WED ! [**],
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Corina B
Job Details: 09/12/2017
Replaced the parts listed. Brought core back for return. Ran a calibration and a normal load. Agitated and spun. Optest ok. ; Job Cmpltd
We serviced a
KEBC208HBT0 KITCHENAID
Model DOUBLE WALL OVEN
Near Mayfield, OH 44143
Dan H
Job Details: 09/12/2017
Customer complaint that oven will not shut off, started bake for 350 degrees, shut oven off after a few minutes, oven and cooling fan turned off, repeated, unable to duplicate the problem, unit is operating as designed
We serviced a
JFC2089WEP11 JENN-AIR
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 09/12/2017
Customer complaint that unit was not cooling, fresh food section temperature at 41 degrees, freezer section temperature at 3 degrees, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 09/12/2017
Customer complaint that unit is not drying the clothes and felt fell off, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, felt slide is torn, user interface is flickering, no loose wires found, unit needs new user interface, control, and felt slide; ordrng 1 W10612022 (rear drum seal) and 1 W10914511 (console) and 1 WPW10691552 (cntrl-elec), schdld next appmnt for 9/19 TUE
We serviced a
MDB7609AWB2 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Corina B
Job Details: 09/11/2017
Replaced the UI. Ran a calibration. Optest ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near South Russell, OH 44022
Robert A.
Job Details: 09/11/2017
, Ran diognastic cycle excess soap/suds in unit, cleared suds, op test ok; Cllctd , Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KGCU467VSS00
Near South Russell, OH 44022
Robert A.
Job Details: 09/11/2017
Found center front burner not igniting correctly, cleaned burner, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Bainbridge, OH 44023
Robert A.
Job Details: 09/11/2017
Found evap drain frozen, replaced, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MDE9306AYW
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 09/11/2017
Checked over unit, ran normal dry, unit heating, , good air flow through unit, vented to roof, unable to check, unit working as designed op test okSuggest having venting checked /cleaned; Cllctd $97.15 CC Ref # 828294741, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Solon, OH 44139
Robert A.
Job Details: 09/11/2017
Ff55,frz0, found ff evap frozen, need control and evap cover per svcpntr W11033419; ordrng 1 W10815735 (EVAP COVER) and 1 W10887783 (CONTROL), schdld next appmnt for 9/20 WED ! [***],
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Mantua, OH 44255
Robert A.
Job Details: 09/11/2017
Ran diagnostics, no codes, ran recal cycle, good, checked under unit, good, working as designed, op test okNote use 2-3 tablespoons of soap max; Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44117
Jeff M
Job Details: 09/11/2017
I found the main control is not responding the controls receiving 120 V AC unit needs a new control. Customer will install control and he also has one in stock;
We serviced a
JDB6510AWP WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Jeff M
Job Details: 09/11/2017
The Black plastic panel behind the stainless steel finish panel of the user interface is broken see the picture all the parts are discontinued it to the nationwide search could not locate anything; ordrng 1 99002168 (PANNEL),
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/11/2017
Found compressor not running, checked windings, good, used break out box, compressor jumped to 12.5 amps, locked rotor, needs a compressor, quoted: 12001872 compressor
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 09/11/2017
Said unit kept running with the timer stay in the cool down section, at about 15 minute area, started at about 35 minutes and observed, found timer not moving after 20 minutes. Ordering new timer.; ordrng 1 WPW10185981 (timer),
We serviced a
WTW8500DW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 09/11/2017
Replaced main control, ran test 51, did not change UI, part received was defective, reordering, op test ok on test 51; ordrng 1 W10861501 (console)