Service History 856 | Freds Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Westlake, Ohio 44145

Manny

Job Details: 10/14/2021

"Cc door not working correctly, found kick plate installed backwards, opt test ok"

We serviced a

AMANA WASHER

Model NTW4631BQ0

Near Lorain, Ohio 44055

Angel

Job Details: 10/14/2021

Cc that unit was not agitating. Verified and ran diagnostics and unit is spinning and agitating as designed also did nit have any error codes. Ran a cycle to verify in the beginning to see what it did from what they explained and unit started working as should filled sensed and started washing as should. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 10/13/2021

"CC that the food freezes in the ff section and the mullion rail does not shut all the time. Confirmed. Advised cust to lower the top shelf to fit a gallon of milk, to have proper air flow. Raised the left door to have the mullion rail in the center of the stop. Opt test ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 10/13/2021

CC that the oven light does not turn off and is not heating. Power was turned off when arriving. Ran diag f2e1 stuck key. Oven light turned off. Heated oven to 350*. Called t/l Ed to check power coming into unit 208 volts. Checked the power coming in l1 to n 120volts l2 to n 120 volts l1 to l2 240volts. Called t/l Leon power coming into unit is good.wants to replace the ui since there was a fault code of f2e1. Will need an ui.; ordrng 1 W11093254 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Madison, Ohio 44057

Brian M

Job Details: 10/13/2021

Compressor was put in box upside down did not use Recovered refrigerant installed evap And drier used truck stock one delivered was smashed . Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.8 oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok ; used 2 WPW10143759 (DRIER) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Brooklyn, Ohio 44144

Marie V

Job Details: 10/13/2021

"Cc that the unit is not heating. Confirmed. Check for power at terminal block. From L1 to N 120V from L2 to N 120 and from L1 to L2 0V. Explain cust and showered her about the power, will need electrician."

We serviced a

MAYTAG WASHER

Model A712

Near University Heights, Ohio 44118

Marie V

Job Details: 10/13/2021

Replaced belts. Ran unit on high speed spin. Pass. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 10/13/2021

"Cc that the freezer seems like is working good, but fresh food section is not cold. Took temps freezer 1* and fresh food section 50*. Found fresh food section evaporator full with frost. Took cover offfor control and check ohms on thermistor on fresh food section evapo. Reading 20kohms. Unit will need new thermistor and control. Cust paid in full; ordrng 1 W10837236 (Thermistor) and 1 W10807590 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Lorain, Ohio 44053

Angel

Job Details: 10/13/2021

Cc that could not connect to wifi and that the oven is burning there food. Asked customer to explain how they used oven when preheating and said once it peeps they put the food in there. Explained to customer they have to wait at least 20min before inserting food in oven for the oven to be at the proper temperature when they insert the food in the oven. For the wifi we could not connect to. Last service call customer talk to ruth from whirlpool and said he had the wrong ssid# on control there should of been a label in the box he needed to be able to connect to the wifi with the new user interface so i will reorder user interface and wifi module. Ordering parts.; ordrng 1 W11333311 (User interface) and 1 W11234290 (Wifi module)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near Kirtland, Ohio 44094

Jason N

Job Details: 10/13/2021

"Cc unit not making ice Customer stated unit has never made ice. Ran manual ice maker cycle. Ice maker indexed properly, but did not fill with water. Checked water in to unit, good water pressure in. Replaced ice maker using customer supplied pre Id part, ran cycle, no good, still not filing with water. Unit needs inlet valve. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11524655 (Inlet valve)"

We serviced a

AMANA RANGE

Model AER6303MFW2

Near Lorain, Ohio 44053

Angel

Job Details: 10/13/2021

Cc that unit is not heating. Confirmed it would not preheat. Took off back and found L1 was burnt. Replaced terminal block and wires preheated unit working as designed opt test ok.; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 10/13/2021

Cc still not able to start unit easily Customer stated he has to push start button many times before unit will start. Started cycle several times without issue. Had customer start cycle. Found customer pulling off start button too soon before countdown ended. Advised customer to hold start button longer to ensure countdown completes. Unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW00

Near Kent, Ohio 44240

Corina H

Job Details: 10/13/2021

Put p/n for ice maker ; used 1 W10884390 (Ice maker) from stock

We serviced a

AMANA WASHER

Model NTW4631BQ0

Near Lorain, Ohio 44055

Angel

Job Details: 10/13/2021

Replaced damper assembly tested unit working as designed. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS03

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 10/13/2021

Cc unit needs door replaced due to damageReplaced LH ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW06

Near Kent, Ohio 44240

Corina H

Job Details: 10/13/2021

CC that the door does not lock. Confirmed. Found the lock hitting the right side of the freezer liner. Bent the lock inward. Opt test ok

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MHX00

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 10/13/2021

"Cc unit leaking condensation and making loud noise intermittently Customer showed video of noise form unit. Sounds like evaporator fan motor. Turned cooling off to unit, turned back on, verified fan motor bearings are worn, noise reduced once fan gets up to speed. Unit needs evaporator fan motor. Found condensation in ff section, door is not sealing on closed position, no interference. Door spring is too weak to pull door in tight to cabinet. Door springs (2004567) are nla for this unit. Advised customer. Tilted unit back slightly to allow door to gravity close more. Found scratches on trim panel next to unit"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEM4

Near Aurora, Ohio 44202

Jason N

Job Details: 10/13/2021

"Installed inlet valve. Ran ice maker test cycle. Ice maker indexed properly, filled mold with water. Op test good."

We serviced a

WHIRLPOOL DRYER

Model wed6400sw1

Near Aurora, Ohio 44202

Jason N

Job Details: 10/13/2021

"Cc unit making noise when in cycleRan dryer op test, verified noise. Pulled unit apart, found belt idler pulley bearing worn. Will need replaced. Replaced using truck stock part. Slight modification needed to pulley to avoid scrapping on drum, drum seems to be slightly out of round. Retested, no abnormal sounds, good heat. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/13/2021

"Cc unit needs power cycled every weekCustomer stated unit will go dead once a week, no lights or functions. If they power cycle the unit, unit will start back up and will run fine. Checked various functions, all working at this time. Based on customer concern, sound like a power supply board issue. ; ordrng 1 WPW10624574 (Power supply board) and 1 W10804160 (Driver board)"

We serviced a

GE REFRIGERATOR

Model GTH21SBXASS

Near Mentor, Ohio 44060

Jason N

Job Details: 10/13/2021

"Cc unit leaking water, product freezing Customer stated unit leaks out of bottom of ff section, veggies are getting frozen condensation on them. Found condensation buildup in both ff and freezer sections. Ff door is drooping on the right side leaving a large gap, pulling in a lot of warm air. Found door hinge bracket is bent downward. Hinge bracket need replaced. Part (WR13X10457) is nla for this unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Amherst, Ohio 44001

Gabriel P

Job Details: 10/13/2021

Found hose kink correct issue also customer needed some help organizing shelf also wants me to explain her how she should use unit explain opt test ok

We serviced a

MAYTAG RANGE

Model MES8800FZ

Near Madison, Ohio 44057

Dan

Job Details: 10/13/2021

"Customer complaint that drawer is off track, confirmed, found drawer not mounted on one side, mounted drawer on tracks, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Pepper Pike, Ohio 44124

Manny

Job Details: 10/13/2021

Found fill tube with a small pin hole causing the unit to leak when ice maker if filling. Ordering fill tube; ordrng 1 W11212166 (Fill tube)

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Conneaut, Ohio 44030

Dan

Job Details: 10/13/2021

"Customer complaint of lf error, ran diagnostics found f8e1(long/no fill) error code, cold water barely entering unit, installed new valve, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/13/2021

"Customer complaint that unit will not wash on power blast and is not drying, started power blast cycle, unit filled, wash motor started, ran diagnostics test cycle found7-1(no heat) error code, unit completed test cycle, heater is working, unit needs new control, customer does not want repair at this time; ordrng 1 W11225084 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE ELE

Model KERS303BSS0

Near Richmond Heights, Ohio 44143

Manny

Job Details: 10/13/2021

Replaced bake element set unit to bake and waited until the unit reached 350 degrees opt test ok.

We serviced a

HOTPOINT WASHER

Model HTWP1400F2WW

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/13/2021

"Customer complaint that unit is not spinning, ran drain and spin cycle, unit spun, repeated, unit did not spin, unit started agitating in drain and spin when timer knob was touched, loud noise coming out of timer, unit needs new timer, customer does not want repair ; ordrng 1 WH45X22698 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Perry, Ohio 44081

Dan

Job Details: 10/13/2021

"Customer complaint that unit is not cooling, found evaporator frozen solid, fresh food section temperature at 55 degrees, freezer section temperature at 16 degrees, evaporator fan is running, compressor and condenser fan are running, called whirlpool techline Joel , suggested replacing thermistor file number 7731981358, cleared evaporator, installed new thermistor ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

MAYTAG DRYER

Model DG312

Near Painesville, Ohio 44077

Jason N

Job Details: 10/13/2021

"Cc unit clicking but then shuts down and doesnt heatRan dryer op test, good power to ignitor, glowing, but shuts down. Unit needs gas valve coils. Replaced using truck stock. Re ran dryer test, good ignition and flame, let cycle for 5 cycles. Op test good. ; used 1 279834 (COIL) from stock"

We serviced a

WHIRLPOOL STACK W/D

Model WFC8090GX0

Near Painesville, Ohio 44077

Dan

Job Details: 10/13/2021

"Customer complaint of f8e1 error, confirmed, found good flow to valve, valve barely opening, unit needs new valve, customer does not want repair at this time; ordrng 1 W11260769 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW1

Near Painesville, Ohio 44077

Dan

Job Details: 10/13/2021

"Customer complaint that unit is making funny noises, heard squealing in bearing, and found rotor cracked , unit needs new rotor and bearings, customer does not want repair ; ordrng 1 280146 (Rotor) and 1 W10435302 (Bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Painesville, Ohio 44077

Dan

Job Details: 10/13/2021

"Installed new lid lock, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Oberlin, Ohio 44074

David R

Job Details: 10/13/2021

"Went over what other tech from different company diagnosed. Has more problems to it. New agitator will not go on because splines on gearcase are stripped all the way down. Spammer nut holding down gearcase is corroded and cannot be taken off. Will need a new basket, tub assembly with new gearcase and parts that come with it. Listed whats needed.*** 3 job count *** requesting double labor ; ordrng 1 W10554251 (Basket assembly) and 1 W10371566 (Tub) and 1 WP8533928 (Screw) and 1 WPW10215093 (Filter) and 1 W11454741 (Gearcase) and 1 WP21366 (Spammer nut)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Oberlin, Ohio 44074

David R

Job Details: 10/13/2021

"Cc same error codes. Took off kick plate to diagnose and found float switched chewed up by a mouse. Causing error code. Replaced float switch. Tested, good, ran diagnostics. Good. Let customer know, called whirlpool TJ. Documented. Unit test good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Wellington, Ohio 44090

David R

Job Details: 10/13/2021

Replaced actuator. Ram test most diagnostics and calibration. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Wellington, Ohio 44090

David R

Job Details: 10/13/2021

"Cc unit display will not let them do certain options or tone will come on by itself even when no washing. Turned knob and either skipping options or going in different directions. Unit did let me go into diagnostics, ran test 51/52. All functions working. Will need UI. Gave customer estimate, customer paid SVC only, do not order parts.; ordrng 1 W11112656 (Ui console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Avon, Ohio 44011

Gabriel P

Job Details: 10/13/2021

Found no issue opt test ok

We serviced a

WHIRLPOOL DRYER

Model WGD4800BQ0

Near Avon, Ohio 44011

Gabriel P

Job Details: 10/13/2021

Found loose connector on blower fuse

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland, Ohio 44108

Joe O

Job Details: 10/13/2021

"Cc: not spinningFound error code f7e1(basket speed fault) f5e2(lid lock fault) f2e1(stuck key). Found unit is sensing basket speed. Ran manual spin. Found motor is spinning. Checked under unit. Found gearcase leaking oil. Found belt slipped off pulley. Needs gear case, and beltCustomer stated they was advised it was under warranty. Advised we would need to collect svc and get. A dispatch with authorization. Customer refused to pay service. Office to contact; ordrng 1 W11454734 (Gear case) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near University Heights, Ohio 44118

Manny

Job Details: 10/13/2021

"Replace light housing have 120V before putting the light in after light is in socket voltage drops to 0.13V talk to bj he said could be a control issue but we just replaced the control on last visit. Bj advise calling wpl techline, Contacted wpl techline talk to Ed.he recommended replacing the control since the voltage is dropping ordering main control; ordrng 1 W10892389 (Main control)"

We serviced a

KITCHENAID RANGE

Model KODE500ESS02

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 10/13/2021

Installed sensor ran test bake unit reached temps then slowly got cooler Ran several more test bakes and unit will not heat past 310 at this time Needs control but dont know what board controls what will need both ; ordrng 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Columbia Station, Ohio 44028

David R

Job Details: 10/13/2021

Replaced FZ light. All lights good and working. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Warrensville Heights, Ohio 44128

Brian M

Job Details: 10/13/2021

Cc panel went crazy Ran diagnostics found error f2e1 miscommunication Ran UI test no issue found Ran auto test OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model GEQ9800LW1

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 10/13/2021

"Found no issue,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Columbia Station, Ohio 44028

David R

Job Details: 10/13/2021

"Customer already replaced parts before we came out. Called techline, forgot to grab reference number. Chris from whirlpool techline. Ordering parts needed; ordrng 1 WP12642303WD (Brace crisper) and 4 WP67005864 (Slides)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, Ohio 44120

Manny

Job Details: 10/13/2021

"Replaced ice maker valve is good , found fill tube at ice maker flip upside down causing the ice maker not to fill all the way. Reset fill tube opt test ok, advise customer to allow the unit 24 hours to have a full bin"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW0

Near Cleveland, Ohio 44105

Brian M

Job Details: 10/13/2021

Cc unit not spinning out clothes Found error for overload Ran auto test no issue tested suspension no issues Ran calibration Advised on load size

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 10/13/2021

"Found drain pump clear ran diagnostic found error code f6e3 lost communication with acu to ui and error code f3e1; ordrng 1 W11029844 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT580SMF2ES

Near Berea, Ohio 44017

David R

Job Details: 10/13/2021

"Cc drain pump not working. Unit is hard to get out. Will need to take all legs down in order to slide out. Drain pump had debris inside, removed and found drain pump leaking. Ordering drain pump kit.; ordrng 1 WD19X25187 (Drain pump kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 10/13/2021

"Strike did not needed hinges just need it to be pop in place,also replace latch cause old one was broken,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, Ohio 44105

Marie V

Job Details: 10/13/2021

"Replaced right hand side door, op test ok"

We serviced a

KENMORE DRYER

Model 110.977217

Near Avon, Ohio 44011

Angel

Job Details: 10/13/2021

Cc that unit is squeaking when running. Confirmed started squeaking when running will need pulley replaced. Replaced pulley and cleaned out of interior of drier all other parts looked in good condition. Tested unit and no more squeaking. Opt test ok. ; used 1 279640 (PULLEY-IDR) from stock

We serviced a

KENMORE DRYER

Model 110.62996101

Near Kent, Ohio 44240

Corina H

Job Details: 10/13/2021

"CC that the unit is not heating. Unit is in a garage. Checked the fuses, good. Checked the heater, good. Checked the terminal block, good. Will need a motor. ; ordrng 1 279787 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS0

Near Brecksville, Ohio 44141

Marie V

Job Details: 10/13/2021

Took POP. Cc that the unit is leaking. Confirmed. Unit is leaking at the gasket on pump assembly. Will need to be replaced. ; ordrng 1 W10861526 (Motor assembly)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Kent, Ohio 44240

Corina H

Job Details: 10/13/2021

Replaced the door. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, Ohio 44149

Angel

Job Details: 10/13/2021

"Cc that unit is leaking to the front of the RC compartment. Verified and confirmed found a service pointer on this issue the customer will need service pointer kit W11457241 to fix issue. Called BJ to verify if parts were covered, Opt test ok.; ordrng 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS56IS0

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 10/13/2021

"Cc: not making iceCould not get proper information on refrigerator. Spoke with BJ, decided we cannot get correct Information to service the refrigerator. advise customer to contact Electrolux factory svc for ice maker."

We serviced a

WHITE-WSTINGHSE FREEZER

Model FU211LRW5

Near Willoughby, Ohio 44094

Joe O

Job Details: 10/13/2021

Cc: door not opening after gasket repairFound customer had too much Vaseline on the gasket not allowing the seal to be broken. Cleared gasket. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Columbia Station, Ohio 44028

Angel

Job Details: 10/13/2021

"Replaced evacuated system, replaced compressor and filter drier, did a vacuum in system with a 28inch vacuum, recharged unit with 5.50oz of r134 asked customer to wait at least 24hrs for proper cooling. Opt test ok."

We serviced a

GE REFRIGERATOR

Model GZS22IYNBHFS

Near Ravenna, Ohio 44266

Corina H

Job Details: 10/13/2021

"Replaced the fan, control and led light. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXB02

Near Cleveland, Ohio 44144

Manny

Job Details: 10/13/2021

Cc unit not cooling also stated tha he unplugged the unit and plug it in then start working for a day or 2 then nothing. Found Start device defective replaced using 8201786 t/s; used 1 8201786 (STARTER) from stock

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, Ohio 44102

Manny

Job Details: 10/13/2021

"Cc broil comes on and then off, ran broiler for 20 minutes no issues found, unit is working as designed"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near North Royalton, Ohio 44133

Marie V

Job Details: 10/13/2021

"Cc that the unit does not spins the clothes. Ran diag found error code of f5e1 lid switch fault. Replaced lid lock , tested unit. Tilted to verify cam and found oil. Unit will need new gearcase cam and belt.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/13/2021

Cc that is taking too long to make ice. Took temps 0* on freezer and 36* on fresh food section and 3* inside ice maker. Ran diag for ice maker E2 motor lost position. Unit will need new ice maker. ; ordrng 1 W11483245 (Ice maker)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD

Near Cleveland, Ohio 44103

Brian M

Job Details: 10/13/2021

Cc ice wont stop making Found icemaker arm not functioning properly Needs icemaker PArt showed not in stock Office to schedule ; ordrng 1 243297613 (Icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near North Olmsted, Ohio 44070

Manny

Job Details: 10/13/2021

Replaced freezer led module opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHAXST03

Near Mentor, Ohio 44060

Joe O

Job Details: 10/13/2021

"Cc: frosting in freezer section, not cooling properlyOhmed out heater from adc found heater and bimetal good. Needs adaptive defrost controlCustomer does not want to repair at this time; ordrng 1 WPW10366605 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model TGG222VDB0

Near Olmsted Falls, Ohio 44138

David R

Job Details: 10/13/2021

"Cc unit not lighting or not staying lite. Found ignitor cracked and will need replaced. Looked on truck and last one I had was cracked. Customer called their warranty, waiting on approval. As of now customer only paid SVC, will call back into office and let us know whats going on. Do not order.; ordrng 1 12400035 (Ignitor kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near South Euclid, Ohio 44121

Brian M

Job Details: 10/13/2021

"Cc unit not washing Cc unit not washing Found sump assembly just humming no pressure being made Needs sump assembly ; ordrng 1 WPW10605058 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Olmsted Township, Ohio 44138

David R

Job Details: 10/13/2021

Replaced friction sleeves. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Ridgeville, Ohio 44039

David R

Job Details: 10/13/2021

"Cc unit not locking. Or intermittently not locking. Replaced latch, W11394572 , had one on truck. Not t/s item. Ran diagnostics and normal cycle. Good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Ravenna, Ohio 44266

Corina H

Job Details: 10/13/2021

Replaced the seal kit. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ravenna, Ohio 44266

Corina H

Job Details: 10/13/2021

"Replaced the fan, evap cover, drain pan and fan cover. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near LaGrange, Ohio 44050

Marie V

Job Details: 10/13/2021

Cc that the unit is making a noise very loud at the end of the cycle. Called tech line spoke with Steve he said that it sounds like the cam and pulley are not fully engaging or that the basket is going at a faster speed causing the cam to jump over and make the noise. Unit will need new motor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS6B

Near LaGrange, Ohio 44050

Marie V

Job Details: 10/13/2021

Replaced control board. Tested unit. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Richmond Heights, Ohio 44143

Brian M

Job Details: 10/13/2021

Installed control ran test cycle no good sump not running Installed sump assembly ran test cycle sump running but now not getting water Found customers water supply to be restricted Advised on different water hookup Customer hooked dishwasher to different supply hookup ran test cycle OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Painesville, Ohio 44077

Dan

Job Details: 10/13/2021

"Installed new sump assembly and control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Maple Heights, Ohio 44137

Corina H

Job Details: 10/13/2021

"CC that the unit is not working. Confirmed. Checked the power at the control to the pump and motor, 120 volts. Replaced the pump and motor from t/s. Opt test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model MT4155SPB4

Near Garfield Heights, Ohio 44105

Corina H

Job Details: 10/13/2021

CC that the unit does not heat. Confirmed. Found the magnetron buzzing. Unit is non repairable.

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Mentor, Ohio 44060

Joe O

Job Details: 10/13/2021

"Cc: intermittently not drainingFound error codes 26(out of balance, ended cycle) 7(max fill) 14(lid lock failure) 23(critical lid lock failure) 11(clock monitor). Entered service mode. Tested components. Found lid lock is functioning. Unit is spinning and draining. Pressure sensor is functioning. Unit is well balanced. Could not duplicate issue. Unit functioning as designed. Advised customer if unit goes out of balance it can and will shut unit down, leaving wet clothes. Advised customer to pause and adjust clothing if unit goes out of balance. Op test okBuilt estimate for control. Advised if issue continues they will need a control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Geneva, Ohio 44041

Joe O

Job Details: 10/13/2021

"Cc: fills, will not agitateFound error code f7e5(motor fault). Found actuator arm slipped out. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Painesville, Ohio 44077

Brian M

Job Details: 10/13/2021

"Cc unit not spinning out properly and not working properly Found gearcase to be leaking oil, clutch damaged and actuator arm free moving Needs gearcase, clutch abs actuator ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC42QVS06

Near Bratenahl, Ohio 44108

Corina H

Job Details: 10/12/2021

"CC that the water dispenser does not work. Confirmed. Found the water is leaking inside the door, water is coming out of the bottom. Will need a new door. Office to reschedule appointment. ; ordrng 1 LW10703554 (Left door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Brooklyn, Ohio 44144

Manny

Job Details: 10/12/2021

"Recovered refrigerant replaced compressor evaporator and drier filter put in 20in vacuum, waiting to see if any leaks while unit is in a vacuum, vacuum hold, charged 5.25oz of R134a unit went to a vacuum, we load unit with nitrogen GP found leak condenser coil, unit need condenser coil replaced, will need 2 techs Used 3 1/4 OD tube ext. # TJAF1200 from T/S.; ordrng 1 WPW10346415 (Condenser coil)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Cleveland, Ohio 44111

Marie V

Job Details: 10/12/2021

"Replace control, temp got set to 37* and 0*. Op test okBrought core for return"

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW2

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/12/2021

"Customer complaint of burning rubber smell on spin cycle, ran high speed spin on manual test cycle twice, ran drain and spin cycle, no burning rub smell noticed, no evidence of rubbing on belt, cam , or shield, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, Ohio 44139

Jason N

Job Details: 10/12/2021

Installed filter head assembly. Tested system water pressure from dispense. Good pressure out. Advised customer ice maker will resume ice production.

We serviced a

MAYTAG WASHER

Model MHWE550WJ01

Near Chesterland, Ohio 44026

Joe O

Job Details: 10/12/2021

"Cc: sounds like a jetFound basket has a lot of play. Found bearing excessively loud in hand spin. Ran test cycle. Needs tub assemblyCustomer does not want to repair at this time ; ordrng 1 W10772619 (tub-outer) and 1 WPW10283352 (basket) and 1 W10250762 (tub-outer) and 1 WP8182119 (bellow), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

N/A N/A

Model KUDR24SEBL3

Near Chardon, Ohio 44024

Brian M

Job Details: 10/12/2021

"Cc unit stopped functioning Found front panel not making selections and panel broken and missing screws This looks to be from normal wear and tear Needs front panel and screw Parts are NLA ; ordrng 1 9743372 (insert (blk)) and 1 9743242 (switch,panel) and 1 WP9743591 (panel-cntl) and 4 WPW10348409 (screw)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Oberlin, Ohio 44074

David R

Job Details: 10/12/2021

"Replaced agitator. Tested in diagnostics, no error codes. Ran a test cycle to see all components, functions are good. Op test ok."

We serviced a

GE REFRIGERATOR

Model ZIS48NCA

Near Solon, Ohio 44139

Jason N

Job Details: 10/12/2021

Installed bimetal thermostat and defrost timer. Steamed out evaporator. Advised customer to allow up to 48 hrs. For unit to return to desired temperatures.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near East Cleveland, Ohio 44112

Corina H

Job Details: 10/12/2021

"CC that the freezer light is not working. Confirmed. Tested the bulb open. Will need a new bulb. Cust is calling whirlpool to get an authorization. ; ordrng 1 W11518235 (Light bulb), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Lakewood, Ohio 44107

Marie V

Job Details: 10/12/2021

Wrong color on part. Brought part for return. ; ordrng 1 W11086141 (Stainless UI)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 10/12/2021

"Replace door,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Independence, Ohio 44131

Marie V

Job Details: 10/12/2021

"Replaced motor assembly, tested unit. Pass. Showed cust unit started shutting off by it self. Tried to start a cycle when when you close the door the cycle gets canceled. Ordering control and Ui. ; ordrng 1 W11165148 (Ui) and 1 W11305303 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Independence, Ohio 44131

Marie V

Job Details: 10/12/2021

"Cc that the unit will start but a few min later it will start beeping and it will not run. Opened unit found still has water in. Press cancel unit tried to drain, found plug in disposal, removed and drained water and started a new cycle. Op test ok explain cust that unit was not running because it was unable to drain dirty water out and fill back up with clean water."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF5A

Near Cleveland, Ohio 44113

Manny

Job Details: 10/12/2021

"Cc unit blinking ER on console, unplugged and plugged in unit starts but goes back to error code, verify that unit has an ER code for stuck key on console, found ui connector corroded and corrosion at the main control. Unit will need a console and control board. Customer will not proceed with the repair.; ordrng 1 5304506663 (Console assembly) and 1 5304514670 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, Ohio 44103

Manny

Job Details: 10/12/2021

"Cc unit has f0e9 error, ran diagnostics found error codes f0e9 and F0E5 for OB pause and off balance load. Ran a load with 4 large towels could not duplicate issue, advise customer to pause, rearrange and restart the unit if an off balance happens again. Opt test ok"

We serviced a

GE DRYER

Model GTDS560EF5WS

Near Cleveland Heights, Ohio 44106

Manny

Job Details: 10/12/2021

Replaced front bearing ring and slides felt seal was good. No need to replace I asked informed the customer that the felt seal in the unit was still good and we can either refund for the part or she can keep it for a future use if needed. Opt test ok.Took felt seal for return office to refund customer

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