We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, Ohio 44003
Jeff M
Job Details:
07/21/2021
I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Just to be sure I also pressurize the system to 100 pounds held for 10 minutes. Charge the unit with 4.27 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Madison, Ohio 44057
Joe O
Job Details:
07/21/2021
Cc: not fillingFound error codes f3e2(inlet water temp fault) f8e1(long fill) f2e1(stuck key). Found no water flow from hot valve. Pulled lines has good pressure. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, Ohio 44120
Jason N
Job Details:
07/21/2021
"Cc unit leaking Cust stated unit leaking from motor connection under unit upon first use. Found drain pump housing cracked, not sealing. Unit needs drain pump. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11219380 (Drain pump)"
We serviced a
GE WALL OVEN
Model n/a
Near Eastlake, Ohio 44095
Dan
Job Details:
07/21/2021
"Customer complaint of f96 error code, confirmed, f96 error is for cooling fan , lower fan is running, upper fan is not unit need new upper cooling fan; ordrng 1 WB26X31060 (Cooling fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
07/21/2021
"Cc that the unit is leaking from door. Confirmed found were the steam comes out loose causing water to go between door and leak, adjusted and tested and took bottom panel off. Found a very small leak from seal on unit. Unit will need seal from pump. ; ordrng 1 WD08X22758 (Seal pump), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Perry, Ohio 44081
Jeff M
Job Details:
07/20/2021
The unit is not starting. I found the machine has a 0E2 code which is a motor control failure needs a new main control board estimate only; ordrng 1 WH12X26034 (Imc) and 1 S
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS02
Near Sheffield Lake, Ohio 44054
Marie V
Job Details:
07/20/2021
"Replaced oven sensor. When testing unit gas didnt want to come out, unplugged unit and plugged back in and tested, pass. Advice cust that this that just happened and while doing the diag the first time we talked about maybe needing a control board, cust will continue to use unit , he will call back if it does not works. Preheated unit to 350* pass. Advice Cust to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Oberlin, Ohio 44074
David R
Job Details:
07/20/2021
"Cc small ice cubes, low water flow, ice building up behind icemaker area and water under deli drawer. Confirmed water pressure low out dispenser. Customer also has replace filter light on. Removed filter and water pressure shot up. Suggest replacing water filter first. Water building up in deli drawer because the water is dripping from behind ice maker area. Will need gaskets and adapter. Already cleared water out from under drawers. ; ordrng 1 W10739629 (Gasket) and 1 WPW10280988 (Gasket) and 1 WPW10320706 (Gasket) and 1 W11126056 (Adapter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/20/2021
Freezer is cooling fine fridge is almost 50?. I found that the dampener assembly is not opening properly I ran diagnostics the dampener assembly was not opening on a manual cycle after a couple minutes of letting it run It popped open needs a new damper assembly if you got stuck once it will get stuck again; ordrng 1 WPW10479155 (Damper) and 1 S
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Mayfield Heights, Ohio 44124
Jeff M
Job Details:
07/20/2021
Installed the new part op tested good. Ui
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Pepper Pike, Ohio 44124
Dan
Job Details:
07/20/2021
"Customer complaint that soap did not dissolve, ran diagnostics no error codes found, placed glasses upright in racks, unit completed test cycle, incoming water temperature at 90 degrees, glasses filled, advised customer to run hot water in the sink, unit is operating as designed"
We serviced a
JENN-AIR RANGE
Model JJW8530DDB
Near Middlefield, Ohio 44062
Brian M
Job Details:
07/20/2021
"Installed sensor still giving error at Ohmed out old sensor found sensor open According to tech sheet needs Control replaced ; ordrng 1 WP74009714 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Grafton, Ohio 44044
David R
Job Details:
07/20/2021
"Replaced seal, shaft and icemaker motor. Tested. Good. Ice dispensing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bedford Heights, Ohio 44146
Dan
Job Details:
07/20/2021
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Solon, Ohio 44139
Dan
Job Details:
07/20/2021
"Installed new diffuser, op test good"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8430ADS
Near Chagrin Falls, Ohio 44022
Dan
Job Details:
07/20/2021
"Customer complaint that right front igniter fell into cook top, confirmed, screws are too rusty and seized, unit needs new left rear oriface, right front oriface, and screws, part is out of stock so not scheduling return appointment ; ordrng 1 74010772 (Oriface) and 8 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, Ohio 44133
Marie V
Job Details:
07/20/2021
"Cust said that they called the place they bought unit and they gave them another unit, same model different serial. Cc that when it goes to a spin it shakes too much. Ran diag no error codes, ran auto test pass. Check underneath unit to see shifter, is good. Calibrated unit. Advice cust to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Unit is working as designed. Explain cust about unit and to how to operate. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, Ohio 44028
David R
Job Details:
07/20/2021
"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good. Used lockring on steel to drier and soldered cap to drier. Can see temp dropping already. Give 24hours for unit to cool and return to correct settings. ; used 2 WPW10143759 (DRIER), and 2 W10896676 (A15, 6/4 NR lockring fitting) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near North Royalton, Ohio 44133
Marie V
Job Details:
07/20/2021
"Cc that the unit is not turning on. Confirmed. Check power coming in to control 0V, check power at the main connection for power, 0V. Called BJ told me that sometimes theres a switch in the wall or inside cabinet that it maybe turned off. Confirmed. The switch were the unit is hardwired to it was tuned off. Corrected issue. Tested unit and drain. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Broadview Heights, Ohio 44147
David R
Job Details:
07/20/2021
"Put new control in, float switch. Found new control Ian it sending power to wash motor. Went through tech sheet, getting less than 1 v from control to wash motor. Drain pump works, water valve works. Just not spraying water. Ohms on wash motor in range. 9.5 ohms. Ordering new control ; ordrng 1 W11462458 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Parma, Ohio 44130
David R
Job Details:
07/20/2021
"Replaced right FF door. Tested good. Ordering whirlpool badge, customer to put on, no return. ; ordrng 1 W11178521 (Nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Broadview Heights, Ohio 44147
Marie V
Job Details:
07/20/2021
"Cc that the freezer has good temp but fresh food section is at 50*. Confirmed.freezer is at 0* and fresh food section from 50* to 45*. Found damper stuck close. Ran diag and opened it worked. Check ohms on thermistor 60* 67.9ohms. Unit will need thermistor. ; ordrng 1 12002355 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Broadview Heights, Ohio 44147
Marie V
Job Details:
07/20/2021
"Cc that the unit is making a loud noise when agitating. Ran diag found error code F5E1 lid switch fault. Tilted unit. Found cam loose and belt, adjusted everything, unit will need cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11213879 (Belt)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Broadview Heights, Ohio 44147
Marie V
Job Details:
07/20/2021
"Cc that the unit will say sensing and it will not fill. When arrived unit had the sensing light blinking, press start unit started. Canceled cycle and ran diag. No error codes. Cust ask that why is it showing hold for 3 seconds, explain cust that that it to cancel, press just one time and it will start or pause the cycle, unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near North Olmsted, Ohio 44070
David R
Job Details:
07/20/2021
"Cc unit not producing ice. SxS unit. Found wires at bottom of hinge are cut through. Will need new door. Customer paid SVC, contacting customer service. ; ordrng 1 LW10669496 (Left door Stainless), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model GSC309PVS02
Near Chagrin Falls, Ohio 44022
Dan
Job Details:
07/20/2021
"Installed new door gasket, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03STSS0
Near Novelty, Ohio 44072
Dan
Job Details:
07/20/2021
"Customer complaint that unit is not cleaning dishes on upper rack, placed glasses upright in racks and started normal wash cycle, unit filled, glasses did not fill, nothing in filters, unit needs new sump assembly , part is out of stock so not scheduling return appointment ; ordrng 1 WPW10780877 (Sump)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Chesterland, Ohio 44026
Dan
Job Details:
07/20/2021
"Customer complaint that unit is not cleaning dishes properly and door is hard to close and lower rack wheel broke off, placed glasses upright in racks and started normal wash cycle, unit filled, glasses filled, incoming water temperature at 79 degrees, advised customer to run hot water in sink before starting, hinges are bent, unit needs new hinges and lower rack wheel, customer does not want repair ; ordrng 1 WP8534854 (Hinge l) and 1 WP8534853 (Hinge r) and 1 W10195416V (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near North Royalton, Ohio 44133
Marie V
Job Details:
07/20/2021
"Cc that the unit makes a loud noise when spinning. Cust started unit, when it when into a spin a loud noise was coming from bearings. Tilted unit and found black dust all over. Took rotor out and found stator filled with black grease and bearings are seized. Unit will need rotor, stator and bearings. ; ordrng 1 W10435302 (Bearings) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 WPW10178988 (Sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Elyria, Ohio 44035
David R
Job Details:
07/20/2021
"Cc unit making loud noise in spin and will no go through a complete cycle sometimes. Found error code for speed sensor. Bearings are worn down and also slow drain, clothes are blocking the drain port. Cannot get to it because bearings are rusted in. ; ordrng 1 W10435302 (Bearing kit) and 1 WPW10178988 (Speed sensor) and 1 W10820039 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0S2
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/20/2021
Harness on the rear is melted I took a picture and needs a harness and power cord; ordrng 1 W11219898 (Harness) and 1 S and 1 5304512985 (3 prong)
We serviced a
SAMSUNG DRYER
Model DV40J3000EWA2
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/20/2021
installed the new part op tested good. Rollers and pulley ; used 1 DC93-00634A (Pulley) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Aurora, Ohio 44202
Brian M
Job Details:
07/20/2021
Cc of no heat dry Ran diagnostics found no errors Let auto test run Found unit heating properly OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Aurora, Ohio 44449
Brian M
Job Details:
07/20/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kent, Ohio 44240
Brian M
Job Details:
07/20/2021
Leveled unit and calibrated OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ravenna, Ohio 44266
Brian M
Job Details:
07/20/2021
Customer showed pop took pic Customer complaint no ice being dispensed Found shaft arm missing Customer to install ; ordrng 1 W11228132 (shaft)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Ravenna, Ohio 44266
Brian M
Job Details:
07/20/2021
Cc unit not sealing Found gasket to have popped out of channel Fixed gasket OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Royalton, Ohio 44133
Marie V
Job Details:
07/20/2021
"Cc that the unit is making a clanking noise when agitating. Showed me a video. That noise is normal operation. Still tilted unit and inspected rotor and stator , they were good. Started a load with towels and explain cust about unit. Op test ok working as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Windham, Ohio 44288
Brian M
Job Details:
07/20/2021
Installed control and UI Ran auto testOP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, Ohio 44234
Brian M
Job Details:
07/20/2021
"Cc unit not working Found several codes F2e1 f6e3 f6e2 Miscommunication errors and keypad error Needs UI and control Customer to reach out to whirlpool ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Cleveland Heights, Ohio 44106
Jason N
Job Details:
07/20/2021
Installed outer door panel. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, Ohio 44114
Corina H
Job Details:
07/20/2021
CC that the unit is not cooling correctly. Confirmed. Found a lot of ice build up on the evaporator cover. Steamed out the evaporator and replaced the control from t/s. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44109
Corina H
Job Details:
07/20/2021
"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."
We serviced a
GE REFRIGERATOR
Model PSC23SGRBSS
Near Cleveland, Ohio 44113
Jason N
Job Details:
07/20/2021
Installed inlet valve. Dispense test no good. No water coming through to dispense. Found water line frozen in door. Thawed water line. Op test good.
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Cleveland, Ohio 44113
Jason N
Job Details:
07/20/2021
"Cc unit not cooling. Found both compartments of unit at room temperature. Compressor not running, checked voltage to start device, good voltage at 123v. Unit needs compressor start device. Replaced using truck stock. Compressor started up. Watched unit, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good.; used 1 8201786 (STARTER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Garfield Heights, Ohio 44105
Jason N
Job Details:
07/20/2021
"Cc unit lights up but will not start cycle. Found will not start a cycle. Upon pressing start, unit will only beep. Ran manual lid lock test, unit not reading lid in down position. Unit need lid latch. Replaced using truck stock. Ran auto test and then started normal cycle. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Mentor, Ohio 44060
Joe O
Job Details:
07/20/2021
Cc: leaking from frontCustomer stated she ran the unit 2 times prior to making appointment and unit was leaking from middle of the door. She stated she has since ran the unit with no issues. Ran test cycle. Could not duplicate leak. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
07/20/2021
"When arrive everything working as design no issues found,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Mentor, Ohio 44060
Joe O
Job Details:
07/20/2021
"Cc: not spinning out clothesFound error codes f7e5(shifter fault). Ran manual agitate and spin. Unit not shifting properly. Checked actuator. Found gear case leaking, belt worn, and actuator just buzzing. Needs gear case, actuator, and belt.Customer does not want to repair at this time; ordrng 1 W11454372 (Gear case) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
07/20/2021
"Replace thermostat ,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
07/20/2021
"Two wrong things found one was hose were install reverse hot on cold and cold on hot also valve were turn off found error long fill no fill,correct issue opt test ok"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS315SDHZ02
Near Parma, Ohio 44134
Corina H
Job Details:
07/20/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok advised cust to replace the plastic waterline with a copper or braided flex line."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
07/20/2021
CC that there is still soap and clothes are soaked. Confirmed. Found shifter arm off cam causing it not to agitate replaced the shifter to old shifter service pointer is asking to replaced. Explained to customer only 6 to 8 bath towels is a full load and only 2 tablespoons of detergent. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM1
Near Independence, Ohio 44131
Corina H
Job Details:
07/20/2021
CC that the unit stopped working in a middle of a cycle. Confirmed. Found the main control burnt inside. Will need main control replaced. Ordering part.; ordrng 1 W10486463 (Main control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44109
Corina H
Job Details:
07/20/2021
"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS07
Near Jefferson, Ohio 44047
Jeff M
Job Details:
07/20/2021
Do unit had an F9E0 code. They cleared the code I preheated the oven to 350 the code never came back customer experience this issue one time unit is operating as designed I cannot duplicate an issue the oven was operating upon my arrival
We serviced a
GE REFRIGERATOR
Model GSHF5KGXGCBB
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
07/20/2021
Cc fan noise from freezer Found evaporator fan blade contacting top of evaporator shroud. Loosed and repositioned fan shroud away from fan blades. Fan no longer contacting. Op test good.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Eastlake, Ohio 44095
Joe O
Job Details:
07/20/2021
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
07/20/2021
"Ignitor is weak is taking 20 minutes to light ordering igniter ; used 1 12400035 (Ignitor), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jefferson, Ohio 44047
Jeff M
Job Details:
07/20/2021
The unit is making a squeaking sound. I took the belt off the sound went away. Needs a new belt ; ordrng 1 W11239857 (Belt)
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Euclid, Ohio 44132
Joe O
Job Details:
07/20/2021
Installed drain pump. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, Ohio 44145
Gabriel P
Job Details:
07/20/2021
Found ice buildup on evaporator on fridge and also found a service pointer to replace control and evaporator cover and also 2 x labor typing scode # S15330 ordering ; ordrng 1 W10889841 (Cover evaporator) and 1 W11389713 (Control)
We serviced a
WHIRLPOOL DRYER
Model KOCE500ESS07
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/20/2021
There was a piece of string caught in the felt causing the thumping sound. Theres a squeaking coming from the rear main bearing needs a new rear main bearing. Unit heats fine ; ordrng 1 5303281153 (Kit) and 1 S
We serviced a
SAMSUNG DRYER
Model DMV 218 A EWXAA
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/20/2021
The electric dryer is producing heat there is no airflow to the outside vent customer needs to get the venting cleaned
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneva, Ohio 44041
Jeff M
Job Details:
07/20/2021
The unit how is the new style actuators that slip out of the eyelets on the cam needs a new actuator no ETA; ordrng 1 W11481722 (Actuator)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
07/20/2021
Replaced the shifter. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Shaker Heights, Ohio 44120
Corina H
Job Details:
07/20/2021
"Replaced the control. Programmed the control. Brought the core back for return. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3041KFJ
Near Cleveland, Ohio 44124
Joe O
Job Details:
07/20/2021
"Installed spark harness, and knobs. Tested. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMS01
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
07/20/2021
Cc unit needs water tube installed Installed water tube to filter housing using customer supplied part. Ensured no leaks. Ran dispense test. Dispense test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY02
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/20/2021
Door wire broken need door but door is discontinued
We serviced a
SAMSUNG DRYER
Model DV350AEW/XAA03
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/20/2021
"Found hi limit open customer wants to paid for parts and service he will install him self,opt test ok ; ordrng 1 Dc47-00015a (High limit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS01
Near Wickliffe, Ohio 44092
Jason N
Job Details:
07/20/2021
"Cc unit not heating Ran bake and broil tests on both ovens, no power to elements. Checked power in to unit, found Red L voltage missing. Pulled unit. Found burnt wire nut on j-box at rear of unit due to loose connection. Cut back wire, installed new wire nut. Reinstalled unit. Ran bake tests on both upper and lower ovens. Good heat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, Ohio 44052
Gabriel P
Job Details:
07/20/2021
Office reschedule I call them give them a estimate on when I was arriving and they said to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW
Near Elyria, Ohio 44035
David R
Job Details:
07/20/2021
Icemaker leaking. Found water line not completely in. Readjusted correctly. Good. Tested and water is not leaking. op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, Ohio 44060
Joe O
Job Details:
07/20/2021
"Cc: door will not adjustFound adjuster for ff door stripped. Needs lower ff door hinge; ordrng 1 W11292872 (hinge-door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, Ohio 44092
Jason N
Job Details:
07/20/2021
"Cc unit not washing and making clicking noisesRan diagnostics, found code f7e6 for motor fault. Found shift actuator arm slipped out of splutch yoke. Per service pointer, W11531483, replaced shifter. Recently used truck stock part. Ordering shift actuator. Part not showing in stock on Marcone site, office to contact customer with next service date. ; ordrng 1 W10913953 (Actuator)"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Euclid, Ohio 44132
Jason N
Job Details:
07/20/2021
Adjusted heater housing
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, Ohio 44035
David R
Job Details:
07/20/2021
"Cc icemaker not working. Older style icemaker. Tested and getting 120 vAC in diagnostics. Icemaker not cycling, stuck midecyle. Ordering. ; ordrng 1 W10882923 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor, Ohio 44060
Joe O
Job Details:
07/20/2021
"Cc: panel not allowing selections, dispenser brokeFound ui lit up but will not allow selections. Dispspring fell out, and rubber seal falling out. Needs ui and dispenserUi shows under 5 year parts only warranty Ui shows out of stock, office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W10861000 (detergent dispenser)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Oberlin, Ohio 44074
David R
Job Details:
07/19/2021
"Cc F8E4 float switch error. Parts PRE- ID. Found a little bit of water in tray error under float switch. Cleaned out. Tightened water valve, raised both feet by 5 times each. Ran diagnostics mode. Good. All components working properly. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, Ohio 44095
Dan
Job Details:
07/19/2021
"Customer complaint of loud noise and every once in a while it wont spin, ran diagnostics no error codes found, ran manual test cycle, unit spins and agitates, no unusual noises heard, unit spins , suspension is good, Unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW-6
Near Cleveland, Ohio 44113
Dan
Job Details:
07/19/2021
"Installed new interlocks, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, Ohio 44127
Dan
Job Details:
07/19/2021
"Customer complaint that unit is not working, found wash plate stripped, unit needs new wash plate, customer states he has a 5 year warranty and is not paying service charge ; ordrng 1 W10752283 (Wash plate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR0
Near Garfield Heights, Ohio 44125
Dan
Job Details:
07/19/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f3e2(inlet water temperature fault), f9e2(pump drive system problem ), f0e5(off balance), f6e2(miscommunication)and f7e9(locked rotor),error codes , unit spins, unit has large unbalanced load in it, ran test cycle unit completed, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS1
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
07/19/2021
"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, unit needs new magnetron ; ordrng 1 WPW10693025 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG MICRO OVEN
Model MMV4205FZ0
Near Cleveland, Ohio 44124
Dan
Job Details:
07/19/2021
"Customer complaint that the light and fan stay on all the time, confirmed, fuse blew when testing, unit needs new fuse , switches, and control, customer does not want repair ; ordrng 1 W11100598 (Cntrl) and 1 W10138793 (Fuse) and 1 W11244490 (Switches), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Columbia Station, Ohio 44028
Marie V
Job Details:
07/19/2021
"Cc that the left front burner does not light as quick as others, check oven temp to see if is true temp, check all burners, some does not adjust correctly, right knob doesnt line up. Adjusted knob. Preheated unit to 350*, pass. Check all burners on low, right hand side burner was a little higher. Corrected issue. Replaced left hand side burner, tested. Good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Columbia Station, Ohio 44028
Marie V
Job Details:
07/19/2021
"Cc that the unit makes a clicking noise and when u open the door lights arent on and then she unplug unit and plug back in and it starts to cool. Took temps 0*on freezer and 44* and 50* on fresh food section. Found fresh food section evaporator full with frost. Check ohms on thermistor, 5kohms. Should have been on 22kohms. Unit will need thermistor and control board. ; ordrng 1 W11087438 (Harness wire) and 1 WPW10675033 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Oberlin, Ohio 44074
David R
Job Details:
07/19/2021
Cc unit not washing. Found water entering unit but wash motor not running. Got F4E3 error. Also found 120 vAc not coming down to motor. Ordering both motor and control. **office to reschedule ; ordrng 1 W11085683 (Wash motor) and 1 W11305308 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Lakewood, Ohio 44107
Corina H
Job Details:
07/19/2021
"CC that the unit is not cleaning the dishes. Confirmed. Ran diag . F6e 4- Float Switch Open, f7e1 no heat, checked the control found the pump and motor plug backed out. Reattached the wires. Unit started to run. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Westlake, Ohio 44145
Gabriel P
Job Details:
07/19/2021
Ran multiple test found no leaks also level unit cause racks are sliding down when loading correct issue ordering electronic control cause is a intermittent issue ; ordrng 1 WPW10218822 (Control)
We serviced a
KENMORE RANGE
Model 790.78893902
Near Lakewood, Ohio 44107
Corina H
Job Details:
07/19/2021
"CC that the oven stays at room temperature. Confirmed. Checked the igniter 3.3 amps. Checked the oven sensor, is out of range. Will need a new control and sensor. ; ordrng 1 316462803 (Control) and 1 316352207 (Ui) and 1 316490000 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model PT7800SH2SS
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/19/2021
Replace control a preheated unit no errors also heat microwave no error when filling paper work error codes show up same one with the thermal sensor call bj he ask to call call ge waited 18 minutes no answer but press 1 for then to call me back then they call me back as I was leaving home so when back a diagnose unit they said it may not be oven sensor it could be microwave sensor or thermistor ntc but trying sensor on microwave ; ordrng 1 WB27X10857 (Sensor) and 1 WB21X10165 (Sensor probe)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, Ohio 44149
David R
Job Details:
07/19/2021
"Replaced right FF gasket and mullion rail. Steamed all gaskets to make sure no gaps. Good. Adjusted right leg to even out door as much as possible, good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Rocky River, Ohio 44116
Corina H
Job Details:
07/19/2021
"Replaced the control, ui, drain pump, gasket, vent. Started a cycle.Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Berea, Ohio 44017
Corina H
Job Details:
07/19/2021
"CC that the unit is to warm. Confirmed. Ff 60* Fz 30*. Ran diag evap fans was not on. Thermistors passed, damper opening and closing, compressor turns on. Gaskets are good. Found ice build up causing the fan to not turn on. Removed the ice. Fan turned on. Checked the frost pattern and it had good frost pattern. Called t/l and spoke to Ed to replace the thermistor. Replaced the thermistor from t/s. Opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/19/2021
The two plastic pieces do not belong to this machine. The machine did need be leveled unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/19/2021
Installed the new part op tested good. Motor belt fan
We serviced a
MAYTAG WASHER
Model LAT7800AAL
Near Madison, Ohio 44057
Joe O
Job Details:
07/19/2021
"Cc: belt squealing, belt seized at one point and would not spinRan test cycle. Found belts squealing. Belts worn. Needs belts. ; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Solon, Ohio 44139
Jason N
Job Details:
07/19/2021
"Cc unit not cleaning dishes on top rack.Started wash cycle, spray pressure reduced from both spray arms. Pulled filters, found debris buildup around chopper blade inlet. Cleaned out and reinstalled. Reran wash test. Spray pressure increased greatly. Spray arms spraying and rotating properly. Op test good."





