We serviced a
KBFO42FTX00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 09/11/2017
Installed new door gaskets, op test good
We serviced a
WFG515S0ES0 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Corina B
Job Details: 09/11/2017
CC that the oven does not heat. Found foil lining the bottom of the oven. Advised cust to not use foil, the heat can not move when the foil is lining the bottom. The foil has melted to the bottom cover. Heated oven to 350*, cycled. Optest ok. Cust does not want to replace the bottom. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Corina B
Job Details: 09/11/2017
CC that the unit shakes when it spins. Found the rt hand of the tub is hitting the cabinet. Raised the legs on the rt side.ran diag, no codes. Ran a calibration and a drain and spin. Optest ok.; Job Cmpltd
Near Wickliffe, OH 44092
Benjamin B.
Job Details: 09/11/2017
WSF26C3EXW01 leveling issues
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Corina B
Job Details: 09/11/2017
CC that the unit does clean the dishes. Ran diag. Ran calibration. Found the dishes are hitting the spray arm, which the arm is not able to move. Raised the top rack to the highest setting and removed the wine brackets. Optest ok. ; Job Cmpltd
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 09/11/2017
Customer complaint that unit is not cooling, Fresh food section temperature at 51 degrees, freezer section temperature at 20 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is in wrong place, defrosted fresh food section evaporator and corrected thermistor placement, op test good ; Job Cmpltd
We serviced a
KBSU487TSS0 KITCHENAID
Model GRILL
Near Avon, OH 44011
Paul H.
Job Details: 09/11/2017
Replaced valve and tested, gas flowing now, customer not home, left part in cabinet for us, no signatures obtained this time.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/11/2017
Found that air flow is restricted in refrigerator comparment. This due to rc defrost issue. Ordering harness, thermistor, and evap fan assm. ; ordrng 1 W11087438 (HARNESS),
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Jeff M
Job Details: 09/11/2017
The had a small amount of frost accumulation by the switch I cleaned frost unit tested good customer also had the humidity control off I turned it on; Job Cmpltd,
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details: 09/11/2017
The unit was defrosting I found that the heater was not plugged in all the way. Heating circuit tested fine ; Job Cmpltd
We serviced a
WFG505M0BW0 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Corina B
Job Details: 09/11/2017
Replaced the parts lists. Preheated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
KUDS30FXBL5 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Corina B
Job Details: 09/11/2017
CC that the unit is leaking. Found water leaking from the sump and motor at a seal. Will need a sump and motor.; ordrng 1 WPW10780877 (pump&motor), schdld next appmnt for 9/22 FRI
We serviced a
MFX2676FRZ00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Dan H
Job Details: 09/11/2017
Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, heard loud noise coming fromm fresh food section evaporator fan, nothing hitting fan, unit need new fresh food section evaporator fan, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 W11087438 (motor-evap), schdld next appmnt for 9/20 WED
We serviced a
WFW7590FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 09/11/2017
Installed new control and user interface, op test good ; Job Cmpltd,
We serviced a
MER8700DS1 MAYTAG
Model RANGE
Near Parma, OH 44134
Corina B
Job Details: 09/11/2017
Replaced the parts listed. Preheat oven to 350*. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Corina B
Job Details: 09/11/2017
Replaced the parts listed. Brought core back for return. Found there is no continuity on red/black from the fz and the ff molux plug. Called t/l austin file# 7720024076. Chck voltage from r/black 106volts. Wire broken in the cabinet. Talk to t/l rick. Said there is a broken wire in the cabinet. Whirlpool will be contacting the cust
We serviced a
KSSS42MDX05 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44107
Jeff M
Job Details: 09/11/2017
The unit was not cooling i found the evap fan not spinning. I spun the fan with my finger in the fan started to rotate to full speed sounded very rough as I was trying to spin the fan bearings have failed needs a new fan. Paid in full ; ordrng 1 WP4389155 (FAN)
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 09/11/2017
Broke rack adjusters while taking out top dw rack. Will be ordering rack adjusters for replacement. Unable to reproduce drain issue. Check for drain line issues. Found high points in line. Drained fine, just need to return for adjusters; ordrng 2 WPW10546503 (adjuster)s
We serviced a
JENN-AIR RANGE
Model JDS1450DP1
Near Brecksville, OH 44141
Robert A.
Job Details: 09/11/2017
Cc unit not heating to 120 on proof mode, set proof, watched temp, checked wpl proof is 100 or less, unit working correct, op test ok; Job Cmpltd,
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Eaton Estates, OH 44044
Paul H.
Job Details: 09/11/2017
Replaced main control board. Plugged in to make sure cooling cycled on. All checks out ok now. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Paul H.
Job Details: 09/11/2017
Replaced control and UI, tested all pads/LEDs, all function correctly, ran diagnostics to prompt calibration, explained to customer; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Jeff M
Job Details: 09/11/2017
The unit was not drying correctly customers not using rines aid I explain to her why the rines aid is important now also I found the screws holding the dishwasher and gone I had a new screws. I explain to her that the wood is rotten and it's not grabbing into anything so it may not hold.; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/11/2017
The unit was full a water. I press and hold the cancel button the unit drain. I had no saved error codes. But the unit had suds. The customers recently change soaps she has not had a chance to use the new soap yet it is an he and the old soap is a non he. Unit op tested good ; Job Cmpltd
We serviced a
WED6400SW0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Paul H.
Job Details: 09/11/2017
Tested dryer with full load. Making high pitched grinding. Found tension pulley was cause of noise. We will have to order new tensioner pulley. Cleaned pulley to help with noise until we return. ; ordrng 1 8547174V (pulley-idr), schdld next appmnt for 9/20 WED 8-12, saved tckt [SdLink\29
We serviced a
SAV571EEWW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/11/2017
The wrong hose was ordered. both hose parts are listed as part 11 I ordered the wrong part 11; ordrng 1 WP40053901 (HOSE)
Near Roaming Shores, OH 44085
Benjamin B.
Job Details: 09/11/2017
DFE29JSDISS GE refrigerator not cooling
We serviced a
WHIRLPOOL COOKTOP ELE
Model JED8430ADB
Near Brecksville, OH 44141
Gail V.
Job Details: 09/11/2017
Installed f rt switch, tested unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Orange, OH 44122
Robert A.
Job Details: 09/11/2017
Frz 25, ff 44, found ff evap frozen, tested thermistors, ff out of range, cleared evap replaced thermistor, op test okAllow 24hrs for ice; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
MTW6700TQ1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 09/11/2017
ustomer complaint of ul error code, found bearings worn out, found water leaked into rotor and stator, unit needs new bearings,rotor, motor, and rps sensor, customer does not want repair;
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Willoughby, OH 44094
Corina B
Job Details: 09/11/2017
CC that the unnit is dead. Checked the voltage 120v and at the control. No response to the ui. Will need a new ui and main control.; ordrng 1 W10897411 (UI) and 1 W10904714 (CONTROL), schdld next appmnt for 9/19 TUE
We serviced a
WDF560SAFM0 WHIRLPOOL
Model DISHWASHER
Near North Perry, OH 44081
Corina B
Job Details: 09/11/2017
Replaced the pump and motor. Ran a calibration. Optest ok.; Job Cmpltd
We serviced a
11064872401 KENMORE
Model DRYER
Near Wickliffe, OH 44092
Corina B
Job Details: 09/11/2017
CC that the is not heat. Checked outside vent, good airflow. Checked votlage at term block, good. Ohmed out the heat open. Replaced heater from t/s. Advised cust to have unit vacuumed out for $100. Did not want me too. Took pic. Optest ok. ; used 1 WP3387747XXX (XXXHEATING)
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Dan H
Job Details: 09/11/2017
Customer complaint that unit is taking too long to dry clothes, started normal dry cycle, unit is heating, found outside vent clogged and vent crushed, removed lint clog and reshaped vent, good air flow now, unit is operating as designed ; Job Cmpltd
We serviced a
WRS576FIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 09/11/2017
Customer complaint that ice and water taste bad, ice build up on freezer section wall, loud humming noises, compressor and condenser fan are running, evaporator fan is running, heard air damper open, no unusual noises heard, fould small amount of frost on right side wall of freezer section, no air leaks found in door seals or cabinet, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Dan H
Job Details: 09/11/2017
Installed new hub, found lid not locking, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
KSSC48QTS03 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 09/10/2017
Found auger motor frozen, cleared and dried, tested, internal damage to motor, ordering; ordrng 1 W10822635 (motor),
We serviced a
KHHC2090SSS-2 KITCHENAID
Model MICROWAVE
Near Grafton, OH 44044
Paul H.
Job Details: 09/10/2017
Microwave has error F9 Q for touch communication error. Will need new touch panel assembly for door.
We serviced a
JFC2089WEP9 JENNAIRE
Model REFRIGERATOR
Near Wellington, OH 44090
Paul H.
Job Details: 09/10/2017
Replaced end cap, tested deli drawer lid, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/08/2017
Kitchenaid dishwasher stops mid cycle KUDS30FXSS5
Near Concord Township, OH 44060
Benjamin B.
Job Details: 09/08/2017
KDHE404DSS0 kitchenaid dishwasher not completing cycle
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FKS00
Near Auburn Township, OH 44023
Robert A.
Job Details: 09/08/2017
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Mantua, OH 44255
Robert A.
Job Details: 09/08/2017
Cc upper i/m not making ice, found fill tube to upper i/m frozen, needs water valve; ordrng 1 242253002 (VALVE), schdld next appmnt for 9/19 TUE !
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 09/08/2017
Replaced the gasket and the adapter. Optest ok.; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 09/08/2017
Customer complaint of deli drawer is not closing, found drawer mounts pulled out of liner, unable to make drawer seal against cabinet, unit needs new deli drawer door; ordrng 1 13107112SQ (dor-fip ss), schdld next appmnt for 9/19 TUE
We serviced a
JGB760SEF2SS GE
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 09/08/2017
Broil igniter are shorted to their shields, which is touching the chassis and pulling to much current causing gfi to trip, ordering broil igniter; ordrng 1 WB13X25261 (igniter glowbar)
Near Concord Township, OH 44077
Benjamin B.
Job Details: 09/08/2017
Kenmore washer not draining or spinning 110.22902100
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/08/2017
Adjusted drawers and level of unit, tightened FC handle, RH RC gasket torn, ordering a replacement, not available, office to research, setting up a follow up; ordrng 1 W10873944 (gasket-fip)
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Seven Hills, OH 44131
Dan H
Job Details: 09/08/2017
Installed new start switch, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 09/08/2017
Checked errors in diagnostics. Found over suds error and basket speed sensor fault. Replaced actuator from truck stock and calibrated. Ran rinse and spin with 6 large towels. Not sensing water level, verified pressure hose good, no debris in the air dome, needs new board; ordrng 1 W11116592 (CNTRL-ELEC), used 1 W10913953 (ACTUATOR) from stock,
We serviced a
KFIS27CXMS5 KITCHENAID
Model REFRIGERATOR
Near Columbia Township, OH 44028
Paul H.
Job Details: 09/08/2017
Checked ice production. Two batches since 8 am. Icemaker is working properly. Valve not needed. Office to refund.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Deerfield Township, OH 44411
Robert A.
Job Details: 09/08/2017
Temps good, found i/m off, put arm down, i/m cycled, dropped ice and filled, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 09/08/2017
Plugged in unit, control power on, ran diagnostics, no codes, ran recal, op test okRtm clerk witnessedOfr 2500001715; Job Cmpltd,
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Paul H.
Job Details: 09/08/2017
Ran diagnostics, f0e2 over sudsing, only error, cleared, ran auto test, auto test was fine. Ran rinse and spin cycle. Cycle went through ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Robert A.
Job Details: 09/08/2017
Ran diognastics, all fans working, test 56 e2, i/m lost possition, needs i/mCust to call wlp; ordrng 1 WPW10764668 (ICEMAKER148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Paul H.
Job Details: 09/08/2017
Had ran continuously for 4 days, not in a cooling cycle when we arrived, other issue very little water flow at dispenser, found kink in line behind unit, lifted excess and taped to back of unit, fliw issue resolved, explained that there isn't much we can do to troubleshoot the constant run issue at this time, since it isn't doing it presently, op test ok.; Job Cmpltd,
We serviced a
KUDC10FXSS3 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Dan H
Job Details: 09/08/2017
Customer complaint that upper rack is falling off, upper rack is mounted properly, unit is operating as designed ; Job Cmpltd
We serviced a
MER6772BAC MAYTAG
Model RANGE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 09/08/2017
Customer complaint that oven caught fore and now is not working, found upper oven broil element broken and fused to element mounts, element is reciving 240vac, unit needs new broil element; ordrng 1 W10201551 (elmnt-brol), schdld next appmnt for 9/20 WED
We serviced a
M8RXEGMAB01 WHIRLPOOL
Model REFRIGERATOR
Near Auburn Township, OH 44023
Corina B
Job Details: 09/08/2017
CC that when it starts there is a humming. Ff 41 fz 3. Found the i/m was turned on and no water is hooked up to the water valve. Optest ok
We serviced a
MDB8979SFZ2 MAYTAG
Model DISHWASHER
Near Bainbridge Township, OH 44023
Corina B
Job Details: 09/08/2017
Replaced the rails and door latch. Advised cust to have unit installed correct. The under the caounter brackets are on the side of the unit not broken off to remove unit easy. Also, the was a screw in the leg of the unit. Optest ok. ; Job Cmpltd
We serviced a
KDFE304DSS0 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 09/08/2017
Customer complaint that unit is leaking and not completing cycles, found unit filled with water and other various debris(see pic), no buttons on user interface working, control is recieving 120vac, preformed stuck key test, test shows control not working, unit needs new control, control warrantied still from replacement in march; ordrng 1 W10866116 (cntrl-elec) schdld next appmnt for 9/19 TUE
We serviced a
MGC6430BDB MAYTAG
Model COOK TOP
Near Amherst, OH 44001
Paul H.
Job Details: 09/08/2017
Replaced switch and tested by lighting each burner, op test ok
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Amherst, OH 44001
Paul H.
Job Details: 09/08/2017
Left track is broken, needs replaced, ordering; ordrng 1 W11048934 (LH TRACK),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/08/2017
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETBL00
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/08/2017
Comp and fans running, no frost on evap, tapped system, in28"vac, added r134a, highside line through pan leaking, talked w/jr and gs parts under warrNeeds shelf frame and supportCust to let us know; ordrng 1 12002041 (EVAP) and 1 W10160407 (COMP) and 1 WP12866903 (TUBE) and 1 WP67003854 (FRAME97.12) and 1 WPW10326469 (SUPPORT17.42), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, job compltd
We serviced a
KSSC42QMS01 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 09/08/2017
Replaced the water valve. Optest ok; Job Cmpltd
We serviced a
KSSO42QTX02 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 09/08/2017
Installed new ice door motor, op test no good, motor is not working, called whirlpool techline spoke with robert unit needs new control board file# 7720012893; ordrng 1 WP2318054 (cntrl-elec), schdld next appmnt for 9/19 TUE
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 09/08/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 2 degrees, can hear frost built up into evaporator fan, Unit needs new evaporator thermistor and evaporator defrosted; ordrng 1 W10902214 (thermistor), schdld next appmnt for 9/18 MON
We serviced a
MDB7749SBM2 WHIRLPOOL
Model DISHWASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/08/2017
CC that the rt side of unit is leaking. Removed front panel and found water leaking. Found the undercounter screw was backing out of the unit. Raised the legs on the unit and leveled it. Optest ok
We serviced a
WDF320PADS2 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/08/2017
CC that it does not finish cycles. Ran diag 7-1-No Heat. Ran calibration. Removed front panel ohmed out the heater, bl/r and bl/w 16.9 ohms. Will need a new control. Called GS to order part. Cust does not want to repair
We serviced a
JIC4430XS00 JENN-AIR
Model COOK TOP
Near Cleveland Heights, OH 44106
Corina B
Job Details: 09/08/2017
CC that the cooktop ticks. When turning the cooktop on it ticks. Will need a module. Called BB to order parts. ; ordrng 1 W10857232 (module), schdld next appmnt for 9/18 MON
We serviced a
G7CE3635XS01 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/08/2017
CC that there are 2 knobs are broken and the rt back burner gets warm. 2 knobs are broken and the rt back burner gets warm. Found the inf switch is covered in grease and oil. Will need a new inf switch. Called GS to order part. ; ordrng 1 WPW10312185 (switch-inf 6248) and 2 WPW10316664 (knob 1578)s, schdld next appmnt for 9/18 MON
We serviced a
LFBD2409LW0B FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 09/08/2017
No parts recieved yet; schdld next appmnt for 9/18 MON
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 09/07/2017
Auger shaft was stuck in bin too deep, auger motor wasn't connected to shaft, broke free from bin, reseated shaft in auger, reseated bin, dispensing ice now, called contact numbers BB, not able to contact, called EB, VM not set up, called AB to explain I couldn't contact BB or EB per his instruction, went to voicemail, moving on to next call; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Cleveland, OH 44135
Brian B
Job Details: 09/07/2017
Replaced control, capacitor and motor. Ran calibration and auto test. Optest ok. Brought back core for return..; Job Cmpltd,
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 09/07/2017
, Replaced control and blower and verified continuity from board to hall sensor and blower, preheated to 350F, f8e0 by the time it hit 170F, called Techline, spoke with Kurt, SR# 7720007810, fan motor is running, verified 5VDC P7-1:P7-7, good from board all the way to the hall sensor, verified continuity of black wire from hall sensor back to board, received bad hall sensor, ordering another fan assembly; ordrng 1 W11107275 (BLOWER),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
Water dispenser and icemaker not working. Checked pressure to machine. Too low. Found saddle valve in basement was not opened all the way. This caused fill tube to freeze up. Advised customer that whirl recommends an inline valve to supply enough pressure to unit. Also, cust has plastic line to unit. Advised customer that this is a flood hazard and should be replaced with copper or braided flexline. Used steamer to clear fill tube. Tested dispenser and i/m. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW5
Near Sheffield Lake, OH 44054
Brian B
Job Details: 09/07/2017
Found frame of machine is live. 120v between frame and sink. Checked elec line. Ground wire is hot causing frame of machine to be live. Also, machine is on same line as refrigerator. Disconnected elec line. Hooked machine up to test box. Ran test cycle. Machine working properly. Customer will need qualified electrician. Also, replaced one broken friction pad from t/s.; used 1 8268961 ([Alt for WP8268961) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
, Found machine leaning forward causing doors to not close properly.. adjusted feet to level machine. Also, right french door switch not closing. Will need new switch. Replaced from surplus stock. Optest ok. ; used 1 12002646 (SWITCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBW01
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
Found freezer door did not shut tight, causing frist buildup in freezer. Used steamer to clear frost. Adjusted door. Optest ok. Customer would like to order new turntable and ring for microwave. Office to order parts. No return visit..; ordrng 1 WPW10337247 (TRAY 1286) and 1 WPW10654906 (RING), used 1 SHIPPING (SHIPPING AND HANDLING) JOB COMPLTD
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near South Russell, OH 44022
Robert A.
Job Details: 09/07/2017
Found food behind/under frz drawer, removed, door sealing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Broadview Heights, OH 44147
Robert A.
Job Details: 09/07/2017
Cleared ice, replaced harness and evap fan, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brimfield, OH 44240
Robert A.
Job Details: 09/07/2017
Ran diognastics, no codes, watched cycle, good, ran manuel tests, all passes, checked control connections, good, checked under unit,, good, ran drain and spin, unit working as designed, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 09/07/2017
Installed feet, Secured top, op test okOfr 2500001714; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Oakwood Village, OH 44146
Gail V.
Job Details: 09/07/2017
Found auger motor humming, not turning, needs auger motor and couplingCust to cantact wpl; ordrng 1 WPW10169511 (COIPLING13.42) and 1 WPW10317991 (AUGER MOTOR151.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/18 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Robert A.
Job Details: 09/07/2017
Found product in frz causing door not to close and seal, moved product around, removed ice build up, door sealing, op test ok; Job
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 09/07/2017
Replaced the main control. Optest ok; Job Cmpltd
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44107
Dan H
Job Details: 09/07/2017
Customer complaint that unit takes too long to dry, customer wanted timing gear changed to 30 minute gear and coin slide increased, installed 30 minute gear and changed coin amount, op test good ; Job Cmpltd
We serviced a
WRT318FZDB02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina B
Job Details: 09/07/2017
CC that the ff is not cooling. Fz -5.9 ff 13. Removed evap cover. Good frost pattern. Siliconed the fz frame and liner. Optest ok.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Dan H
Job Details: 09/07/2017
Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; Job Cmpltd
We serviced a
CAE2745FQ0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Dan H
Job Details: 09/07/2017
Customer complaint that water is leaking into basket and unit starts without puttting coins in, found cold water valve leaking into basket, ran diagnostics found f5e1(lid switch fault) error code, lid locks and unlocks, ran recalibration cycle, unit completed recalibration cycle, cold water valve stopped leaking, unit would not start without coins, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 09/07/2017
Replaced parts liste. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Corina B
Job Details: 09/07/2017
Replaced the controls and the mullion rail. Brought back the core for return. have the dispenser control for return did not use. Advised cust to replace the plastic water line with the copper line. Optest ok. ; Job Cmpltd
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 09/07/2017
Installed new hub, op test good ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 09/07/2017
Took temps, 4F in FC, 64F in RC, unit has a defrost issue in RC, fits pointer W11033419, per pointer if RC doors are sealing needs evap cover and HV board, customer stated she had to throw out $200 worth of food.; ordrng 1 W10889841 (EVAPORATOR COVER) and 1 W11169503 (BOARD),
We serviced a
KUDE70FXPA3 KITCHENAID
Model DISHWASHER
Near Independence, OH 44131
Dan H
Job Details: 09/07/2017
Installed user interface and rack wheels, op test good ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/07/2017
Same as before, no flow at dispenser, removed and reseated filter, proper flow at dispenser, suggest replacing filter, gave customer part number, customer not present, no signatures obtained.; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Cleveland, OH 44105
Dan H
Job Details: 09/07/2017
Customer complaint that unit is not heating, confirmed, found heating element open, installed new heating element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
KBLS36MHX01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/07/2017
Replaced defrost timer and bi-metal, soaked bi-metal in ice while changing timer, put unit into defrost, heaters began to heat, op test ok.;
We serviced a
GTS22WCPBRCC GE
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 09/07/2017
Fan is shifting in the housing, causing fan to rub on it, ordering housing and weather stripping; ordrng 1 WR02X11573 (foam strip se adh 7.35) and 1 WR14X10123 (foam strip se adh. 5.35) and 1 WR17X11511 (fan evap housing),
We serviced a
GTS22WCPBRCC GE
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 09/07/2017
Fan is shifting in the housing, causing fan to rub on it, ordering housing and weather stripping; ordrng 1 WR02X11573 (foam strip se adh 7.35) and 1 WR14X10123 (foam strip se adh. 5.35) and 1 WR17X11511 (fan evap housing),