Service History 857 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Ravenna, Ohio 44266

Brian M

Job Details: 08/12/2021

Cc unit leaking into fridge Found drain pan clogged Cleared out drain pan OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model YWMH78019HZ0

Near Orwell, Ohio 44076

Jeff M

Job Details: 08/12/2021

Its not heating it has the same error as last time needs a new control board; ordrng 1 W11416049 (Control) and 1 123 (Shipping)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austinburg, Ohio 44010

Jeff M

Job Details: 08/12/2021

Installed the new part op tested good. Ui

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Garfield Heights, Ohio 44125

Jason N

Job Details: 08/12/2021

"Cc unit not cycling properly, not washing. Ran diagnostics, found codes f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer, W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran calibration and auto test, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHW02

Near Mantua, Ohio 44255

Brian M

Job Details: 08/12/2021

Cc showed pop and ran entitlement under 1 year Cc of leak front right foot Could not verify the cause Placed a water mat advised to watch

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X16DW06

Near Brook Park, Ohio 44142

David R

Job Details: 08/12/2021

Cc unit making noise from delivery. Found line came out of place and hitting up against compressor. Corrected and replaced back in spot. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Westlake, Ohio 44145

David R

Job Details: 08/12/2021

"Replaced inverter board and mag. Tested. Good, op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, Ohio 44144

Jason N

Job Details: 08/12/2021

"Cc unit not powering on, has power. Customer states unit does nothing. Hooked up unit, ran diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle. Unit is working normally at this time, could not duplicate a non functional issue. Op test good."

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Cleveland, Ohio 44109

Jason N

Job Details: 08/12/2021

"Cc unit not dryingCustomer stated unit runs but does not heat. Checked powering or unit, good ate 244v. Checked thermals, found heater element open. Unit need heater element. ; ordrng 1 DC97-14486A (Heater element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 08/12/2021

"Cc unit freezer door not sealing, not staying closed.Customer stated door not longer closes and seals, water leaks form freezer. Found excessive frost buildup in freezer due to condensation. Freezer door does not close fully due to ice dam on bottom of freezer. Evaporator drain is iced over. Cleared frost and ice drain freezer section. Found defrost heater extension not lined up with drain hole. Steamed down drain hole and rerouted heater extension. Freezer door closing properly and sealing. Door gasket is not needed. Ap. Op test good."

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Geneva, Ohio 44041

Jeff M

Job Details: 08/12/2021

The unit is not spinning with a heavy load. I found that the belt is worn needs replaced; ordrng 1 WP22003483 (Belt) and 1 123 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/12/2021

Found clogg drip pan and drip pan is warped like a rainbow ordering part ; ordrng 1 W11457241 (Drip pan) and 1 WPW10501260 (Evap cover)

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Grafton, Ohio 44044

Gabriel P

Job Details: 08/11/2021

"Replace heater,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/11/2021

"Replace both doors,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 08/11/2021

"Cc unit not washing or spinning Found oil all over gearcase and capacitor damaged Needs capacitor and gearcase ; ordrng 1 W11132267 (gearcase) and 1 W10804664 (capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, Ohio 44143

Jason N

Job Details: 08/11/2021

"Cc unit oven door not closing all the wayCustomer stated oven door will not always close all the way, will have to give it a push sometimes, and they feel heat is escaping. Opened and closed door several times, door closed and contacted door switch properly. Ran bake test to 350 degrees, good preheat time, no heat escaping from door seal. Open and closed door again several more times. Door will not depress door switch fully intermittently causing oven light to stay on. Light push to door will depress switch fully. Added shims to inner door panel, upper screws. Ran bake test and retested door close, when oven is hot, door will still intermittently depress door switch. Called wp techline, Brian. Sounds like thermal expansion, try replacing inner door panel to start.; ordrng 1 W11334152 (Inner door frame), used 2 487576 () from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Eastlake, Ohio 44095

Dan

Job Details: 08/11/2021

"Customer complaint that unit sometimes just goes to done instead of completing cycle, confirmed, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11481108 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Elyria, Ohio 44035

David R

Job Details: 08/11/2021

Cc unit not making ice or icemaker not caring for water. Checked and found icemaker not cycling on its on. Replaced with t/s. Tested and icemaker cycled by itself and called for water. Give time for ice to drop. Op test ok. ; used 1 WPW10300024 (ICE MAKER) from stock

We serviced a

KITCHENAID RANGE

Model KGRS303BSS1

Near Chardon, Ohio 44024

Joe O

Job Details: 08/11/2021

Cc: broiler not working when oven is hotRan test broil. Found broil electrode burned and not sending spark to burner. Needs electrode; ordrng 1 WPW10333842 (igntr-oven)

We serviced a

JENN-AIR COOKTOP ELE

Model JGD8345ADB

Near South Euclid, Ohio 44121

Jason N

Job Details: 08/11/2021

"Installed spark module. Tested all burners, good spark and ignition. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 08/11/2021

Cc unit not draining Found wires not installed to pumpInstalled wires OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/11/2021

Replaced sleeve friction. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Cleveland, Ohio 44102

Dan

Job Details: 08/11/2021

"Customer complaint that unit is leaking, found boot torn, unit needs new boot; ordrng 1 W11314648 (Boot)"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/11/2021

Found door damage re ordering ; ordrng 1 W11385801 (Door)

We serviced a

FRIGIDAIRE RANGE

Model FGF368GQJ

Near Geneva, Ohio 44041

Jeff M

Job Details: 08/11/2021

The units ignitor has failed. ; ordrng 1 5304506545 (IGNR) and 1 123 (Shipping)

We serviced a

MAYTAG WASHER

Model MHW3505FW

Near Andover, Ohio 44003

Jeff M

Job Details: 08/11/2021

The center bolt holds everything together the head has snapped off. ; ordrng 1 W11253212 (Bolt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADE0

Near Kingsville, Ohio 44048

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Sump and drain

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Aurora, Ohio 44202

Brian M

Job Details: 08/11/2021

Cc unit not starting Reset power Unit started working Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/11/2021

Found error code on ice maker e 1 no cooling and fan was not turning on also ice maker not moving when running test is getting proper voltage ; ordrng 1 W10846539 (Fan) and 1 W11294907 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS08

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/11/2021

"Found service pointer about crisper freezing ordering parts needed ; ordrng 2 W11116065 (Gasket)s, used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ4

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/11/2021

Cc bulb broke off Found base stuck inside with silicone holding it in Removed base Advised customer on bulb replacement

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/11/2021

Replace pressure regulator it got better but still stay on for 2 to 3 seconds call tech line spoke to Kathy also the call when dead and she didnt reach back so I had to call whirlpool tech line back spoke to chris gave him old file number and he look at it and had me send video through service matters and he will send information over to engineer to evaluate

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Cleveland, Ohio 44102

Dan

Job Details: 08/11/2021

"Customer complaint that unit is not drying clothes, unit is heating, good air flow outside, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Cleveland, Ohio 44102

Dan

Job Details: 08/11/2021

"Installed new motor, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/11/2021

"Replace all parts from service pointer for this common issue on this unit,opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB06

Near Cleveland, Ohio 44112

Jason N

Job Details: 08/11/2021

"Cc unit not cooling Customer stated unit hasnt cooled for a month. Plugged in unit, let run for several minutes. No frost pattern on evaporator. Compressor only drawing .6a. Unit has refrigerant leak, will need sealed system repair. All aluminum system, make sure to send lok-ring certified tech. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compresser) and 1 WPW10143759 (Filter drier)"

We serviced a

GE RANGE

Model C2S900M2N1S5

Near Wickliffe, Ohio 44092

Joe O

Job Details: 08/11/2021

"Cc: long bake times, not heating properlyRan test bake. Unit functioning as designed. Average temp 351 degrees. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 08/11/2021

"Cc: not cooling properly ff section, frosting up behind drawers in ff sectionFound temp in ff section at 54 degrees. Found frost build up behind drawers. Ohmed out ff evap thermistor from control. Found thermistor reading 30.1k ohms. Ohmed out ff thermistor. Reading 4.6k ohms. Thermistor reading correct. Needs controlCustomer stated unit is under warranty and they are calling whirlpool. Advised if customer they have to get a dispatch or authorization sent to us from whirlpool. Advised customer office will contact if no dispatch or authorization is sent through.; ordrng 1 WPW10226427 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Bay Village, Ohio 44140

David R

Job Details: 08/11/2021

"Cc unit leaking from front or sides. Took off bottom panel. Saw right side sitting back a little more and cabinet seal is not sitting correctly on into. Corrected position and also took off door seal and put back on to make sure that was sitting correctly. Adjusted feet to same height. Running cycles to see if any leaks. Took about 20 mins and started leaking from left side. Could be worn gasket. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW4

Near Lakewood, Ohio 44107

Dan

Job Details: 08/11/2021

"Customer complaint that unit is not defrosting, fresh food section temperature at 39 degrees freezer section temperature at 1 degrees, found frost build up in freezer section, found top of seal on freezer section door ripped unit needs new freezer section door gasket ; ordrng 1 W10443315 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

IKEA DISHWASHER

Model IUD8555DX3

Near Bay Village, Ohio 44140

David R

Job Details: 08/11/2021

Replaced Ui. Tested. All functions and options are working. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Actuator

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Strongsville, Ohio 44149

David R

Job Details: 08/11/2021

"Replaced broil element, found old one had cracked and shorted out. Tested bake 350*, preheat took about 10-15 mins. Unit is good. Op test ok."

We serviced a

MAYTAG WASHER DUET

Model MVWX655DW1

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/11/2021

customers was hearing a whistling sound coming from the unit. I was not able to duplicate the issue

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Madison, Ohio 44057

Jeff M

Job Details: 08/11/2021

Customer showed me the noise that they were hearing it was very odd rattling noise I took the machine apart could not find an issue reassembled the unit and it tested good the noise did not come back

We serviced a

KITCHENAID KITCHEN

Model KSEG700ESS3

Near Fairview Park, Ohio 44126

Dan

Job Details: 08/11/2021

"Customer complaint that elements have dark spots and top is scratched and drawer handle is damaged , elements are normal, console is scratched, drawer handle is scratched, unit needs new user interface, handle, and end cap, part is out of stock so not scheduling return appointment ; ordrng 1 W10915661 (Ui) and 1 W10555937 (Cap) and 1 W11104399 (Handle)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, Ohio 44135

Dan

Job Details: 08/11/2021

"Customer complaint that unit is not filling with water, unit does nothing in cycle when started , valves open and close, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11543997 (Cntrl)"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ06

Near Beachwood, Ohio 44122

Joe O

Job Details: 08/11/2021

"Cc: dent in doorNeeds ff door, name plate, and screw plugsAdvised customer can take a few months to get door. Office to reschedule; ordrng 1 W11435345 (Ff door) and 1 WPW10612926 (nameplate) and 2 WP12246610 (plug-hndle)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, Ohio 44137

Brian M

Job Details: 08/11/2021

"Installed fan , wires , thermistor and control OP Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Maple Heights, Ohio 44137

Brian M

Job Details: 08/11/2021

Cc unit not draining Found drain hose installed incorrectly the hose was backwards and wasnt allowing water to drain Fixed drain hose OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Perry, Ohio 44081

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Led lights

We serviced a

JENN-AIR WALL OVEN

Model JMW9527DAS

Near Cleveland Heights, Ohio 44118

Brian M

Job Details: 08/11/2021

"Cc unit giving error 4d21 Low spin speed Unit did not act up while in home but quoted for fan and control the 2 most likely parts needed Control looks to be discontinued ; ordrng 1 WP74008383 (fan- tange) and 1 WP74009716 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400EWH00

Near Cleveland Heights, Ohio 44106

Brian M

Job Details: 08/11/2021

Cc of low flow Verified unit to have low flow with filter I do not and customer does not have a bypass cap Needs bypass cap ; ordrng 1 W11395888 (Bypass)

We serviced a

GE DISHWASHER

Model GSD2800G07

Near Burton, Ohio 44021

Brian M

Job Details: 08/11/2021

"Cc soap dispenser not opening Found cam jammed up Part is NLA WD16X310 ; ordrng 1 WD16X310 (cam,det.cup)"

We serviced a

WHIRLPOOL RANGE

Model WFG361LVD1

Near Lorain, Ohio 44053

Gabriel P

Job Details: 08/11/2021

"Found right left valve broken also missing cap ordering parts ; ordrng 1 WP9757218 (Valve) and 1 WP8273344 (Cap) and 1 WP8273103 (Cap), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 08/11/2021

"Customer complaint of f6e1 error code and door will lock and nothing else happens, ran diagnostics found f6e1(miscommunication between control and user interface ) error code, ran test cycle, door locked, unit did not start test cycle, door lock coils are open, unit needs new door lock; ordrng 1 WP8183270 (Lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Strongsville, Ohio 44136

David R

Job Details: 08/11/2021

"Cc unit not starting. Tested, door switch is good and activating. Found open thermal fuse. Other components check good. Replaced fuse from t/s. Tested. Good. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ07

Near South Euclid, Ohio 44121

Dan

Job Details: 08/11/2021

"Installed door switch, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/11/2021

Replaced FZ led. Tested. All lights working. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Gasket I also readjust the door

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near South Euclid, Ohio 44121

Dan

Job Details: 08/11/2021

"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

We serviced a

GE RANGE

Model JGB660SEJ4SS

Near Mentor-on-the-Lake, Ohio 44060

Jeff M

Job Details: 08/11/2021

Their units is not heating a test of the main control board is supplying 120 V to both bake and broil igniter both bake and broil igniter not igniting igniter ohmed out correctly needs a new gas regulator. Estimate only ; ordrng 1 123 (Shipping) and 1 WB21X33225 (Regular)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cleveland, Ohio 44108

Jason N

Job Details: 08/11/2021

"Cc unit not draining out, just beeping.Ran diagnostics, found codes f5e3 for lid will not unlock, f5e4 for lid not opened between cycle and f7e5 for shifter failure. Unit needs lid lock. Replaced lid latch assembly using truck stock. Ran auto test, all functions passed. Op test good. ; used 1 W10810403 (Lid lock) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Cleveland, Ohio 44114

Jason N

Job Details: 08/11/2021

"Recovered refrigerant. Installed seal system parts. Pulled vacuum on system to 29 in/hg, held vacuum, no change on gauges. Recharged system with 5.0oz of r134a. Frost pattern starting on evaporator. Replaced broken thermistor cover with new. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Royalton, Ohio 44133

David R

Job Details: 08/11/2021

"Cc unit making a scrapping noise, intermittently. Found noise coming from the warning sign label on the power cord. Removed. Tested. Good. Checked all fans and other components. Test good. Waited to see if noise would happen again. Good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Control and pump

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Mentor, Ohio 44060

Joe O

Job Details: 08/11/2021

Cc: long dry timesUnit has good heat and air flow. Found venting blocked. Needs venting cleared.

We serviced a

WHIRLPOOL REFRIGERATOR

Model W4TXNWFWQ01

Near Painesville, Ohio 44077

Joe O

Job Details: 08/11/2021

"Cc: not cooling ff sectionFound temps in freezer at 8 degrees, ff section at 65 degrees. Found drain tube plugged, and venting to ff section frozen over. Needs drain cleared. Cleared drain tube, ice and vents. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

CROSLEY WASHER

Model CAW38125HW0

Near Cleveland, Ohio 44111

Jason N

Job Details: 08/11/2021

"Cc unit not draining Cust stated unit didnt drain. Now unit will not power on at all when plugged in. Plugged in unit. Main board powers on then clicks off. Pulled different components off board to check which one is causing board to power down. Found drive motor pulling board down, left unplugged. Ran diagnostics, found codes f1e1 for main control fault, f1e2 for motor control fault and f7e5 for shifter fault. Found drive motor is shorted. Unit needs main control and drive motor. Control board not showing in stock at Marcone, office to advise customer of eta of parts and reschedule.; ordrng 1 W11498193 (Main control) and 1 W10832724 (Drive motor)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Beachwood, Ohio 44122

Jason N

Job Details: 08/11/2021

"Cc unit stopped cooling.Found unit temps reading 60 degrees in both sections. Compressor is running, plugged in watt meter. Compressor wattage reading 92 watt. Hooked up gauges, found filter drier shrader valve not screwed in fully, blew cap off when trying to remove. Fully seated Schrader valve. Added r134a to system, monitored wattage. Wattage steady at 145 watts, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Strongsville, Ohio 44149

David R

Job Details: 08/11/2021

"Replaced icemaker. Went into diagnostics , cycled. Called for water. Good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Wellington, Ohio 44090

David R

Job Details: 08/11/2021

Cc unit making noise. Found damper opening/closing making loud noises motor. Ordering. ; ordrng 2 WPW10594329 (Damper)s

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Madison, Ohio 44057

Joe O

Job Details: 08/11/2021

"Cc: continuously runningFound heating element shorted. Needs heating elementCustomer does not want to repair at this time; ordrng 1 DC47-00019A (element12452), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Willowick, Ohio 44095

Joe O

Job Details: 08/10/2021

Cc: not cooling freezer sectionFound ball of ice on cap tube. Needs compressor and ff evaporator; ordrng 1 W10917531 (evaporator) and 1 W10276644 (compressor)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1100RHC2

Near Perry, Ohio 44081

Dan

Job Details: 08/10/2021

"Customer complaint that unit is not draining, started normal wash cycle, found unit leaking from sump, drain pump is not pumping, unit needs new sump, seal, and drain pump , customer does not want repair ; ordrng 1 154728201 (Sump) and 1 154246801 (Seal) and 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Perry, Ohio 44081

Dan

Job Details: 08/10/2021

"Customer complaint that unit was not cooling, customer unplugged for a day , unit is cooling now, fresh food section temperature at 41 degrees, freezer section temperature at -4 degrees, found evaporator frozen solid, defrost heater is working, unit needs new control and defrost thermostat and evaporator cleared , not rescheduling because we are waiting on auth from whirlpool for parts; ordrng 1 W11449482 (Cntrl) and 1 W11405276 (Defrost tstat)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Madison, Ohio 44057

Dan

Job Details: 08/10/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f8e1(long/no fill) and f3e1(pressure system fault) error codes, started normal wash cycle, unit filled up way too much then canceled itself, pressure hose is clear, unit needs new control, customer does not want repair; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, Ohio 44077

Dan

Job Details: 08/10/2021

"Customer complaint that lid is not locking right away, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/10/2021

the main control failed the pressure sensor failed. And the speed sensor in the actuator failed. EST only ; ordrng 1 W11116498 (Control) and 1 W10913953 (Actuator) and 1 Ship (123)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/10/2021

the unit is not shifting from spin. Needs a actuator cap and control ; ordrng 1 W11417466 (Control) and 1 W10913953 (Actuator) and 1 W11428524 (Cap)

We serviced a

CROSLEY WASHER

Model CAW42114GW1

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/10/2021

Lock failed installed the new part op tested good. ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/10/2021

Installed the new part op tested good. Timer

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/10/2021

The unit was not operating. No lights were on the drain pump was on. I press and hold the cancel button until completely canceled everything out. The unit has no codes I ran a test cycle everything functions

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/10/2021

This washer is using the new actuator design that the Maytags are using. Needs a new actuator no ETA; ordrng 1 W10913953 (Actuator)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Elyria, Ohio 44035

David R

Job Details: 08/10/2021

"Cc leaking from the front. Found unit might be leaking because its leaning forward slightly. Raised each foot 40 turns. Took off cabinet seal and door seal and readjusted and put back on, ran diagnostics on unit, good. Ran a whole rinse cycle. Ran 20-30 mins on normal. Unit test good. Op test ok."

We serviced a

GE REFRIGERATOR

Model GFD28GELDS

Near Jefferson, Ohio 44047

Brian M

Job Details: 08/10/2021

Installed evap fans OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chesterland, Ohio 44026

Brian M

Job Details: 08/10/2021

Cc unit not filling properly Found hot cold reversed Fixed water OP Test Ok

We serviced a

ELECTROLUX RANGE

Model PLES389ECH

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/10/2021

Cc unit is not sealing and door is not closing properly Found hinges to be weakHinges are NLA 318024715; ordrng 2 318024715 (hinge)s

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, Ohio 44077

Dan

Job Details: 08/10/2021

"Customer complaint that unit is not draining and shows fl error code, ran diagnostics found f8e1(long/no fill) error code, found spin speed turned off, turned on , ran quick wash cycle, unit filled and began washing, unit drained, unit spins, unit completed wash cycle, called whirlpool techline spoke to Robert, unable to duplicate the problem , advised customer to make sure spin speed is not set to off, file number 7731464065"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/10/2021

"Found error f0e5 off balance load and f0e3 overload also water line were reverse but corrected issue advise customer how to use unit,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXLW04

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 08/10/2021

"Cc unit leaking in freezer section and frost buildup Found evap drain clogged. Cleared ice buildup, steamed down through drain tube. Able to blow out gunk out of tube, poured water into drain to ensure good flow through. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204ESS3

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/10/2021

"Found a f9e1 diverter shorted and leaking gave estimate customer will not fix ; ordrng 1 W10537869 (Diverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42MBX01

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 08/10/2021

"Cc unit leaking underneath. Customer stated he needs to have a catch tray under the unit to catch water leaking from somewhere. Pulled drain tray out, filled with water. Found pinhole crack in tray. Able to repair using epoxy. Customer also stated the door gasket needs replaced. Confirmed ff door gasket is torn on bottom. Ordering door gasket. ; ordrng 1 2188320A (FF gasket)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2032TS1

Near Cleveland, Ohio 44128

Jason N

Job Details: 08/10/2021

Installed evaporator motor. Cleared ice from air passages. Good airflow to ff section. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV03

Near Elyria, Ohio 44035

David R

Job Details: 08/10/2021

"Not cooling. Unit unplugged, plugged in for 30 mins. Compressor is working and all fans working. Looked at evap, no frost pattern. Replacing dye filter first and going further if need be. Ordering dye drier *** reschedule for 3 count to check over everything and*** requesting double labor ; ordrng 2 WPW10143759 (Drier)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, Ohio 44119

Joe O

Job Details: 08/10/2021

"Cc: not washing, not heatingF4e3(wash motor not running) f6e4(float switch open). Found unit is not level, unit leaning forward. Found cold water at start of cycle. Ran through diagnostics test cycle. Checked sump and control for loose connections. Advised customer to level unit. Ran normal cycle, sump not running. Checked power. Sump is receiving proper power. Needs sump assembly; ordrng 1 W11025157 (pump&motor)"

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/10/2021

"Found four mask stuck in filter pump clean and clear out,also clear error codes.opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Warrensville Heights, Ohio 44122

Jason N

Job Details: 08/10/2021

"Cc unit not cycling, making noisesPlugged in unit. Found unit trying to unlock/lock lid. Ran diaganotics, found codes f5e1 for lid switch fault and f5e3 unlock fault. Replaced lid lock assembly using truck stock. Cleared codes and ran auto test. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Hiram, Ohio 44234

Brian M

Job Details: 08/10/2021

Installed evap fans OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Warrensville Heights, Ohio 44128

Jason N

Job Details: 08/10/2021

"Cc unit not cycling Ran diagnostics, found code f7e6 for motor fault. Checked unit unit, found shift actuator arm slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

Our Service

Our Training