We serviced a
NED4655EW1 AMANA
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 09/07/2017
Unit has vibration/rattle, checked for culprit, support rollers are wearing at an angle on one side, drum appears to be channeled too deeply, ordering drum, also ordering support rollers and shafts to be sure; ordrng 1 349241T (support,roller) and 1 W10899578 (DRUM ASSEMBLY) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft)
We serviced a
MEDB400VQ0 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 09/07/2017
Installed element. Ran timed dry on air dry. No heat. Ran on high. Unit heated and cycled. Op test ok.
We serviced a
WDF320PADS2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 09/07/2017
Installed sump assy. Op test ok. Found upper rack stop on rh side missing. Needs stop replaced. Cust will install. We do not need to return. ; ordrng 1 WPW10082861 (STOP),
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Chad P.
Job Details: 09/07/2017
Found unit frosting all around in freezer section again. Air intake blocked. Steamed out air intakes. It appears kit tech received was not complete. Does not recall installing new foam or silicone. Kit will need to be reordered and unit defrosted. All instructions in kit must be followed. If kit is incomplete instructions are online. ; ordrng 1 W10916494 (AIR TOWER KIT),
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 09/07/2017
Instaleld parts listed. Op test ok. ; Job Cmpltd,
Near Highland Heights, OH 44143
Benjamin B.
Job Details: 09/07/2017
Kenmore refrigerator not dispensing ice 106.57912700
We serviced a
MVWC350AW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 09/07/2017
No stored fault codes. Ran unit on service mode and calibration. No faults. Leaned unit back and inspected drive system and tub for debris. None found. Unable to duplicate issue. Acvised on. Loading and using affresh to clean. ;
We serviced a
KENMORE WASHER
Model 110.24832200
Near Solon, OH 44139
Robert A.
Job Details: 09/07/2017
Ran unit, found drive block and basket drive damaged, not locking in place, oil leaking from gearcase, cust to let us know; ordrng 1 3360629 (GEARCASE201.62) and 1 W10820043 (BASKET DRIVE142.19) and 1 WP389140 (DRIVE BLOCK16.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WCG97US6DS00 WHIRLPOOL
Model COOK TOP
Near Strongsville, OH 44149
Chad P.
Job Details: 09/07/2017
Found valve for rear left burner sticking in down position causing ignitor switch to constantly be pressed. Needs valve replaced. ; ordrng 1 W10594391 (valve-gas),
We serviced a
JGC8430ADS WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 09/07/2017
Customer complaint that ignitors continuously ignite and of gas smell, found on low setting ignitors are constanly lighting, two burners not working due to broken knobs, no gas smelled, use gas leak tester, found leak at gas connection to unit, tightened, no leak now , unit needs new ignitor switches and burner knobs; ordrng 1 WP74005939 (knob- burn) and 1 WP74005940 (knob- burn) and 4 WP74005954 (switch- ig)s, schdld next appmnt for 9/19 TUE
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 09/07/2017
Replaced parts listed and lid lock from t/s. Ran a xalibration and manual test. Optest ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd
Near Highland Heights, OH 44143
Benjamin B.
Job Details: 09/07/2017
Kitchenaid dishwasher making noise KDFE304DWH0
We serviced a
KITCHENAID RANGE
Model KGRA806PSS00
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
Removed side panels and control panel. Found that main board shorted out and caused a thermal event under the top. All wiring harneses are burned and melted, the heat damaged the control transformer, spark harness and and all electronics under the top. Will need all wiring harnesses and electrical parts to sure unit is safe. Top woud have to be removed but all burner head screws are rusted and would have to be drilled out.. this would mean replacing screws and burner bases. list all needed parts. Return visit will require 5 hrs labor. Office to r/s if authorized; ordrng 1 9756551 (transformr NLA) and 1 9756892 (harns-wire) and 1 9756921 (harns-wire) and 1 9760526 (harns-wire) and 1 WP9756559ES (MEMBRANE) and 1 WP9756824 (SPARK HARNESS) and 2 WP9782447 (BURNER BASE)s and 1 WPW10244714 (BURNER BASE LARGE) and 1 WPW10331686 (SPARK BOARD),
We serviced a
KENMORE WASHER
Model 110.24832200
Near Solon, OH 44139
Robert A.
Job Details: 09/07/2017
Ran unit, found drive block and basket drive damaged, not locking in place, oil leaking from gearcase, cust to let us know; ordrng 1 3360629 (GEARCASE201.62) and 1 W10820043 (BASKET DRIVE142.19) and 1 WP389140 (DRIVE BLOCK16.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compl
Near Willoughby, OH 44094
Benjamin B.
Job Details: 09/07/2017
Whirlpool range won't boil water G9CE3065XB00
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZF34X18DW00
Near Munson Township, OH 44024
Robert A.
Job Details: 09/07/2017
Found evap not defrosting correctly, checked thermistor, out of range, replaced, cleared evap, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Burton, OH 44021
Robert A.
Job Details: 09/07/2017
Found mullion not closing correctly, leveled unit, op test ok; Job Cmpltd,
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 09/07/2017
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 09/07/2017
MDB7600AWW maytag dishwasher does nothing
We serviced a
GHW9150PW0 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44095
Corina B
Job Details: 09/07/2017
CC that it will not finish a cycle. Ran a drain/spin, first time drain pump just hummed and nothing. The screw on the front panel are rusted out and will not break free, to check the drain pump. Second time it drained. There is something in between the tub and basket. Will need a new tube and basket and drain pump. Called GS to order parts. ; ordrng 1 280187 (pump-water) and 1 W10772612 (tub-outer) and 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer), schdld next appmnt for 9/15 FRI
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 09/07/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MDE3000AYW
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
Removed drum. Replaced idler, drum rollers, and belt. Cleaned out blower housing. Ran test cycle. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2778EEZ00
Near Westlake, OH 44145
Gail V.
Job Details: 09/07/2017
Checked temps. 1 deg freezer, 54 ff... found ff evap not defrosting. Used steamer to clear large ice buildup. Called whirl TL, Dave, 779997531.. he said to make sure door gaskets are sealing tight, and liner is tight. Both are good. He said to run step 4 in diag and make sure 3 way valve is not leaking freon into ff evap when working on freezer. Checked valve, working properly.. checked ff fan. Running good. Dave said if those things check good, replace thermister harness again. Office to order part.; ordrng 1 WPW10277799 (THERMISTER HARNESS), schdld next appmnt for 9/14 THU !,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/07/2017
CC that it will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Found the drain hose laying in the floor. Advised cust to secure the drain hose to the sink. Advised cust to replace the GFI outlet. Optest ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FFEF3015LWC
Near Lakewood, OH 44107
Brian B
Job Details: 09/07/2017
Found threads in handle striped. Will need new handle. Office to order part. Office has cc info..; ordrng 1 316545301 (handle,drawer (wht) 5357), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/14 THU !,
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 09/07/2017
CC that the ff is not cooling. Ff 39 fz -3. Checked door seal, good. Removed evap cover good frost pattern. Used steamer to check the return for the ff, good. Will need a thermostat. Called GS to order part. ; ordrng 1 WPW10583801 (thermostat), schdld next appmnt for 9/15 FR
We serviced a
KUIC18NNXS2 WHIRLPOOL
Model ICE MAKER
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/07/2017
Replaced the wiring harness. No good. Checked the wire connection. Will need a main control. called GS to order part. Cust wants to talk to spouse before going any father.
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 09/07/2017
Installed new door gasket, op test good. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Garrettsville, OH 44231
Robert A.
Job Details: 09/07/2017
Found unit not draining, pump making noise, wrong drain hose on unit, dishwasher hose, not big enough, needs pump and drain hose; ordrng 1 W10826733 (DRAIN HOSE) and 1 W10876600 (PUMP), schdld next appmnt for 9/14 THU ! [**],
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near Euclid, OH 44123
Dan H
Job Details: 09/07/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled, ice maker did not fill, ice maker is not sending power to valve, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEW00
Near Brimfield, OH 44240
Robert A.
Job Details: 09/07/2017
Checked over unit, found damper loud when opening and closing, needs damper motor; ordrng 1 WPW10594330 (DAMPER), schdld next appmnt for 9/14 THU !,
We serviced a
GSW9800PW2 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 09/07/2017
Customer complaint that unit is not spinning water out of clothes, ran drain and spin with wet load, unit finished, clothes barely damp at the end of cycle, found agitator dogs worn out, unable to remove dog housing, unit needs new agitator; ordrng 1 WP3951744 (AGITATOR), schdld next appmnt for 9/15 FR
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 09/07/2017
Installed new thermostat, op test good ; Job Cmpltd
Near Ashtabula Township, OH 44004
Benjamin B.
Job Details: 09/07/2017
AFI2539ERM02 whirlpool refrigerator not dispenser ice or water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/06/2017
Temps correct frz and ff, no odd noises heard, op test okOfr1606002310; Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Aurora, OH 44202
Robert A.
Job Details: 09/06/2017
Installed button, op test ok; Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Aurora, OH 44202
Robert A.
Job Details: 09/06/2017
Installed button, op test ok; Job Cmpltd,
We serviced a
KFIS27CXMS5 KITCHENAID
Model REFRIGERATOR
Near Columbia Township, OH 44028
Chad P.
Job Details: 09/06/2017
Istalled cycled and called for water. Advised cust to please allow 24 hrs for unit to make ice. Tech does not think valve is needed but left it at home just incase.
We serviced a
KITCHENAID COOKTOP ELE
Model KICU569XBL00
Near Aurora, OH 44202
Robert A.
Job Details: 09/06/2017
Installed cooktop, op test ok; Job Cmpltd,
We serviced a
RED4516FW0 roper
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 09/06/2017
Replaced bulkhead, heat box, and clip, started a load of towels, nice and quiet. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Novelty, OH 44072
Robert A.
Job Details: 09/06/2017
Installed t fuse and screws, found t stat is not correct, correct part #, wrong part, need to reorder; ordrng 1 W11165152 (T STAT), schdld next appmnt for 9/13 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Garrettsville, OH 44231
Robert A.
Job Details: 09/06/2017
Found unit not draining, pump making noise, wrong drain hose on unit, dishwasher hose, not big enough, needs pump and drain hose; ordrng 1 W10826733 (DRAIN HOSE) and 1 W10876600 (PUMP), schdld next appmnt for 9/14 THU ! [**],
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Avon Lake, OH 44012
Robert A.
Job Details: 09/06/2017
Ran dryer. Heat and airflow good. Optest ok. No charge .; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WET3300SQ2
Near Avon Lake, OH 44012
Brian B
Job Details: 09/06/2017
Dryer not heating. Found open heater. Will need new heater.. replaced from t/s.. ran machine. Cycled heater. Optest ok.; used 1 WP3387747XXX (XXXHEATINGXXXDONOTRESTOCK) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Cleveland, OH 44109
Brian B
Job Details: 09/06/2017
Dryer not heating and timer not running. Checked voltage at terminal block, 120,120,0. Do not have 240 between l1 and l2. Customer will need electrician to repair.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44110
Brian B
Job Details: 09/06/2017
Replaced water valve. Ran calibration and auto test. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEW00
Near Brimfield, OH 44240
Robert A.
Job Details: 09/06/2017
Checked over unit, found damper loud when opening and closing, needs damper motor; ordrng 1 WPW10594330 (DAMPER), schdld next appmnt for 9/14 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB6709AWW1
Near Kent, OH 44240
Robert A.
Job Details: 09/06/2017
Installed panel, ran diagnostic cycle, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Solon, OH 44139
Robert A.
Job Details: 09/06/2017
Recovered refrigerant, installed comp kit, pulled 28"vac w/pump, watched 15 min, no change, charged 4.75 oz r134a, ran unit, op test okAllow 24hrs for proper cooling; used 1 W10890075 (COUPLER), 1 W10890087 (COUPLER), and 1 W10890117 (COUPLER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Brecksville, OH 44141
Robert A.
Job Details: 09/06/2017
Attempted to remove unit for repair, leveling legs rusted in place, weak, starting to break, talked w/ab, needs support and legs, cust pulled unit, found new pump asm ha a broken port, see pic, also wheel on lower rack missing; ordrng 2 8193716 (LEG)s and 1 9743149 (SUPPORT) and 1 W10428168 (PUMP/MOTOR) and 1 W11164091 (WHEEL), schdld next appmnt for 9/15 FRI !
We serviced a
AGR5630BDW2 AMANA
Model RANGE
Near Cleveland, OH 44135
Chad P.
Job Details: 09/06/2017
, Ajusted simme setting on rr burner to give a slightly larger flame to prevent it from going out. All flames are blue at this time. Unable to duplicate flame issues. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 09/06/2017
Found a pin hole in plastic line in door going to dispCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 WPW10386778 (DISP WATER LINE), schdld next appmnt for 9/15
We serviced a
GDT680SSH7SS GE
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 09/06/2017
Installed diverter and diverter cap. Wash motor not needed. Op test no good. Unit leaking. Removed unit again and adjusted new hose clamp. Op test no good. Removed unit again and installed different clamp that did not come with kit. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 09/06/2017
Customer complaint of water leaking into fresh food section, found frost building up in freezer section, doors are sealing, no airleaks in cabinet, found service pointer addressing frost build up in freezer section, unit needs new fan kit and cabinet siliconed; ordrng 1 W10916494 (FAN KIT), schdld next appmnt for 9/14 THU
We serviced a
AFI2538AES3 AMANA
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/06/2017
C that they can not get the ice bin in. Found the ice bin arm is not lining up with the dispenser. Will need a new ice bin. Called GS to order part. Cust can install part. ; ordrng 1 WPW10324090 (bin-ice)
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 09/06/2017
Installed new valves, op test good ; Job Cmpltd
We serviced a
WGT4027EW0 WASHER
Model WHIRLPOOL
Near North Royalton, OH 44133
Chad P.
Job Details: 09/06/2017
Found fill valve pulsing non stop between hot and cold water. Power checks good. Needs valve and thermister assy replaced.Cust is leaving town. They request set date for install appt. ; ordrng 1 W10919200 (VALVE), schdld next appmnt for 9/18 MON 8-11, saved tckt [SdLink
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Eaton Estates, OH 44044
Paul H.
Job Details: 09/06/2017
No cool, entered diagnostics, both thermistors are good, test 4 fired up compressor and condenser fan, evap temp began to drop, test 3 proved evaporator fan and baffle work, when not service unit is not cycling on, needs main control; ordrng 1 WPW10614933 (cntrl-elec),
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Paul H.
Job Details: 09/06/2017
Unit was disassembled when I arrived, took pics, FC door was broken off, needs FC door and LH bracket; ordrng 1 W10872964 (FC DOOR) and 1 W11129907 (LH BRACKET),
We serviced a
WFE520S0FS0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/06/2017
Replaced cooktop, looks good.; Job Cmpltd
We serviced a
GB2FHDXWB02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/06/2017
Defrost drain is clogged, cleared, replaced drain from t/s, op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Near Williamsfield, OH 44093
Benjamin B.
Job Details: 09/06/2017
Kitchenaid dishwasher not filling KUDS30IXBL
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details: 09/06/2017
C that the dishes are coming out dirty and not finishing cycles. Advised cust that the dw is not screwed into and is moving, to get a counter top bracket for the granite or screw into the cabintes. Ran diag fault code 7-1 no heat. Ohmed out the heater wires bl/wh and bl/re 13.1 ohms. Will need a new main control. Called GS to order part. ; ordrng 1 W10854225 (cntrl-elec), schdld next appmnt for 9/18 MON
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 09/06/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 42 degrees , evaporator ran is running, compressor and condenser fan are running, found uv dye in compressor compartment, found unit leaking at process stub, recovered refrigerant, installed new process stub and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
PDWT480R30SS GE
Model DISHWASHER
Near Chesterland, OH 44026
Corina B
Job Details: 09/06/2017
CC that there is a grinding noise. Ran a normal cycle, could not duplicate the problem. Optest ok
We serviced a
KSGG700ESS0 KITCHENAID
Model RANGE
Near South Euclid, OH 44121
Dan H
Job Details: 09/06/2017
Part recieved is damaged, box was crushed(see pics), customer does not want this part installed, ordering new keypad; ordrng 1 W10909669 (user interface ), schdld next appmnt for 9/15 FRI
Near Roaming Shores, OH 44085
Benjamin B.
Job Details: 09/06/2017
Whirlpool refrigerator not making ice GB2FHDXWQ06
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 09/06/2017
Installed pump. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/06/2017
Right front leveling leg was all the wat down, raised, op test ok; Job Cmpltd,
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/06/2017
Plugged in and oserved, no noises observed, advised RTM to leave plugged in for 24 hours or more and check, op test ok.; Job Cmpltd,
We serviced a
MVWB855DC2 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 09/06/2017
Ran diagnostics tests for agitate and spin, tests 10-14, smooth operation, no unusual noises observed, op test ok.; Job Cmpltd,
We serviced a
MMV4205DS1 MAYTAG
Model MICROWAVE
Near Avon, OH 44011
Paul H.
Job Details: 09/06/2017
, Replaced door interlocks, tested by opening and closing a few times, heated a cup of water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 09/06/2017
Ran diagnostics, f0e5 off balance load, cleared, checked suspension, good, ran a manual spin, was able to balance fine on its own, op test ok.; Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 09/06/2017
Item had fallen behind drawer, preventing it from closing properly, removed and tested, good seal now.; Job Cmpltd
Near Austinburg Township, OH 44010
Benjamin B.
Job Details: 09/06/2017
Frigidaire refrigerator not making ice FFSS2614QS6A
We serviced a
MVWB835DW1 WASHER
Model MAYTAG
Near Elyria, OH 44035
Paul H.
Job Details: 09/06/2017
Unit is unplugged, water line have the valve threads still in them, customer described what they experienced, based on everything I am seeing load was severely off balance and unit walked out, breaking the valve threads and busting the cabinet from the inside, took pics, checked suspension, fine, would require cabinet and valve assembly, customer states maytag said would replace unit, plugged in and ran diagnostics, f8e1 long fill, f0e5 off balance load, cleared and ran a manual high speed spin, had some noticeble vibration but was not in place or leveled, smoothed out at top speed, no issue with unit balancing on its own, submitting for cabinet and valve assembly, customer stated he doesn't want the unit, I explained that I cannot have it replaced, that is up to Whirlpool/Maytag.; ordrng 1 W10677265 (cabinet) and 1 W11165546 (VALVE ASSEMBLY) and 1 WPW10612925 (nameplate),
Near Concord Township, OH 44077
Benjamin B.
Job Details: 09/06/2017
Whirlpool washer error codes WFW87HEDW1
We serviced a
665.13299K115 KENMORE
Model DISHWASHER
Near North Madison, OH 44057
Jeff M
Job Details: 09/06/2017
The units ajusters where broke and I replace with truck stock unit tested good; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock
Near Concord Township, OH 44077
Benjamin B.
Job Details: 09/06/2017
Whirlpool washer error codes WFW87HEDW1
We serviced a
CGS990SET5SS GE
Model RANGE
Near Munson Township, OH 44024
Corina B
Job Details: 09/06/2017
CC that the bottom had smoke then does not work. Ohmed out the ignitor and it was open. Replaced the ignitor from t/s. Preheated oven to 350*. Optest ok. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
MED3500FW0 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 09/06/2017
Customer complaint that check vent light is on, powered unit on, selected cycle, check lint screen light flashed, checked lint screen, light went off, started normal dry cycle, unit started and heated, good airflow outside, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
GSS25XGNACC GE
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 09/06/2017
Customer complaint that unit does not dispense ice or water, found wtaer line clogged in freezer section door, unable to unclog, found user interface not responding, user interface is recieving power, unit needs new freezer section door, user interface, and control; ordrng 1 WR55X10303 (user interface ) and 1 WR55X10942P (CNTRL) and 1 WR78X11494 (DOOR), schdld next appmnt for 9/14 THU
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Chardon, OH 44024
Corina B
Job Details: 09/06/2017
CC that the unit has no power. Checked the outlet no power to the bottom of the outlet. Will need an Checked the power going to the unit, with a different outlet 120v. Removed the panel and found the wire to the control is burnt, removed the ui and found silver migration. service pointer W10732429B, for corrosion or silver migration on the UIcalled tl Rick s-code S25462 for the UI and file # 7719989560. Used the jumper box and the main control would come on then turn off, drain pump would not turn on, will need a new main control. Called GS to order parts. Cust does not want to repair at this time
We serviced a
665.12773K312 KENMORE
Model DISHWASHER
Near Mentor, OH 44060
Dan H
Job Details: 09/06/2017
Installed new drain pump, op test good ; Job Cmpltd
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/06/2017
Ran diag F8E1 – NO FILL, LONG FILL, F8E5 – HOT, COLD REVERSED, F5E3 – LID UNLOCK FAULT ran an auto test, manual test and calibration test. Found the hot and cold water line were reversed. Optest ok.; Job Cmpltd
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/06/2017
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/06/2017
Whirlpool washer making noise WTW8040DW2
We serviced a
ATB2232MRB00 AMANA
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 09/05/2017
Installed heat probe following provided instructions, should correct issue.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 09/05/2017
When I arrived, unit was in flood mode, gave ten minutes for timeout, explained to customer how flood mode works, stopped on its own, ran diagnostics, no errors, ran auto test, went through test fine, op test ok.;
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details: 09/05/2017
Waited from 1:43 to 2:03, ran diagnostics, no errors, unit is slightly off level, adjusted, ran an auto test, tested fine, believe issue customer was having was off balance loads, discussed with customer, op test ok.; Job Cmpltd,
We serviced a
KUDS40CVSS0 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/05/2017
Latch for dispenser is physically damaged, dispenser will need replaced, ran a test cycle, cleaning issue appears to be just a buildup issue, recommeded a cleaner be ran through it between now and the return visit, ; ordrng 1 WPW10199696 (dispenser)
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Dan H
Job Details: 09/05/2017
Installed door hinges and doors, op test good ; Job Cmpltd
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Dan H
Job Details: 09/05/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
110.70222512 KENMORE
Model DRYER
Near Amherst Township, OH 44001
Dan H
Job Details: 09/05/2017
Installed propane conversion kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Dan H
Job Details: 09/05/2017
Installed new spacer, op test good ; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Dan H
Job Details: 09/05/2017
Customer complaint that unit is not cooling properly and of frost build up in freezer section , fresh food section temperature at 43 degrees, freezer section temperature at 9 degrees, evaporator fan is running, evaporator has good frost pattern, compressor is running, condenser fan is running, compressor amp draw at 1.2 amps, no frost found in freezer section, freezer section and fresh food section doors are sealinig, no air leaks found in cabinet, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MDBH965AWB WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 09/05/2017
Customer complaint that unit is not cleaning dishes, placed glasses upright in rack corners, started normal wash cycle, glasses filled, incoming water temperature at 100 degrees, found rinse aid dispenser empty, advised customer to run hot water in sink before starting, to fill rinse aid dispenser, and on proper soap amount, unit is operating as designed ; Job Cmpltd
We serviced a
LFFU14F5HWD FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Corina B
Job Details: 09/05/2017
CC that the fz is not cooling. Found the fz door is not closing. The gasket is riped at the bottom. Removed evap cover, frost over the evap. Will need a new gasket. Called GS to order parts. ; ordrng 1 5304507201 (GASKET)
We serviced a
KUDC10IXWH4 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 09/05/2017
Replaced the parts listed. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
RTW4640YQ0 ROPER
Model WASHER
Near Parma, OH 44134
Corina B
Job Details: 09/05/2017
CC that there is a loud banging. Ran diag F2E3 – MISMATCH OF MAIN CONTROL & UI, F7E5 – SHIFTER FAULT, F2E1 – STUCK KEY. Ran auto test, ran a drain/spin, no banging. Threw 6 towels in ran a rinse/spin. Will need the supension rods. Cust does not want to fix at this time