We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 09/05/2017
Customer complaint of loud noise during agitation, ran heavy agitate on high speed spin, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
PAVT344AWW WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Jeff M
Job Details: 09/05/2017
The units not spinning agitating I found the drain pump seized up. The unit needs a ne pump n belt ; ordrng 1 WP35-6780 (PUMP) and 1 WP21352320 (BELT),
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/05/2017
CC that there is frost in the fz and the light does not come on. Checked the seal, good. Steamed the light out and sprayed silicone on light switch. Optest ok.; Job Cmpltd
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Shaker Heights, OH 44122
Jeff M
Job Details: 09/05/2017
The unit has a thermister error code i checked the heating system tested good thet Control also has a drain fuse error code 8-2 8-3 code the drain tested god the unit needs a new control ; ordrng 1 W10906430 (CONTROL),
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Corina B
Job Details: 09/05/2017
Replaced the harness. Advised cust to replace the plastic water line with a copper or semi flex water line. Optest ok; Job Cmpltd
We serviced a
ASD2620HRZ AMANA
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 09/05/2017
The start device has failed I in stalled truck stock device unit test good; used 1 8201786 (STARTER) from stock,
We serviced a
WTW4800BQ1 WHILRPOOL
Model WASHER
Near East Cleveland, OH 44112
Corina B
Job Details: 09/05/2017
CC that it keeps clicks and does nothing. Ran diag, no codes. Ran an auto test and a normal cycle. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
GP2FHDXWQ02 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Jeff M
Job Details: 09/05/2017
The unit had ice in the drain i steamed the unit and installed the kit unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
JTP35SM2SS GE
Model WALL OVEN
Near Cleveland, OH 44118
Corina B
Job Details: 09/05/2017
Replaced the main control. Heated oven to 350*. Optest ok; Job Cmpltd
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44110
Corina B
Job Details: 09/05/2017
CC that the top rack will not stay in the rack. Found the rail is broken. Will need new rails. Called GS to order parts. ; ordrng 1 W11048934 (RAIL LF) and 1 W11048936 (RAIL RT), schdld next appmnt for 9/13 WED
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44117
Corina B
Job Details: 09/05/2017
CC that the ff is leaking. Found the ff evap cover in frost. Found service pointer W11033419, to replace the evap cover and main control. Will need a new evap cover and main control. Called GS to order parts. Rs per cust req; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (COVER), schdld next appmnt for 9/14 THU
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44117
Corina B
Job Details: 09/05/2017
CC that when installed the dw found a hole in the motor. Will need a new sump. Called GS to order part. Rs per cust req; ordrng 1 W11124384 (PUMP AND MOTOR), schdld next appmnt for 9/14 THU
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 09/05/2017
Customer complaint that unit is not spinning, found hub worn out, unit needs new hub assembly; ordrng 1 W10528947 (HUB) schdld next appmnt for 9/14 THU
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Dan H
Job Details: 09/05/2017
No door recieved yet, found compressor trying to start, applied 120vac from power supply box, compressor started, unit needs new start device, installed new start device from truck stock surplus, op test good ; schdld next appmnt for 9/13 WED
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 09/05/2017
Door not recieved yet, rescheduling; schdld next appmnt for 9/13 WED
We serviced a
WRT541SZDM00 WHIRLPOOL
Model 'REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 09/05/2017
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
KERH507YALO WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Dan H
Job Details: 09/05/2017
Installed new fuse block and fuse, op test good ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 09/05/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WOS92EC0AS01 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44107
Dan H
Job Details: 09/05/2017
Customer complaint that unit is not working, confirmed, found thermal fuse open, jumped out, unit is working, unit needs new thermal fuse, installed new thermal fuse, op test good; used 1 WPW10545255 (FUSE-THRML)
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44120
Dan H
Job Details: 09/05/2017
Customer complaint that unit is leaking, started normal wash cycle, no leaks found, unit is operating as designed ; Job Cmpltd
We serviced a
KEBS277BSS00 KITCHENAID
Model WALL OVEN
Near Westlake, OH 44145
Paul H.
Job Details: 09/05/2017
Replaced main control, preheated both ovens to 425F, waited and checked temps, both ovens are at correct temps, op test ok.; Job Cmpltd
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 09/05/2017
Replaced UI, all pads and LEDs working, ran a diagnostic cycle to verify heater operation, heater is definitely funcctioning, rinse aid dispenser is empty, advised customer on importance of rinse aid and proper unload times for optimal dryness, op test ok.; Job Cmpltd,
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 09/05/2017
Replaced drain pump, ran auto test, all functions passed including drain, op test ok.; Job Cmpltd,
We serviced a
KFIS29BBWH02 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 09/05/2017
Checked FC evaporator, no excess frost, no frost pattern just frost/ice at cap tube/evap joint, evidence of leaking in RC, noise level from compressor indicates extremely low refrigerant levels, needs RC evap, drier, and compressor; ordrng 1 W10276644 (compressor) and 1 W11116006 (EVAPORATOR) and 1 WPW10143759 (drier-uv),
We serviced a
KDTE704DBL0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/05/2017
Started a normal cycle upon arriving, observed, did not have issue occur, there is a pointer (W10914584B) for door popping open, however, serial is prior to affected range, gave to customer if they want it done regardless, parts W11048934 left track $55.82, W11048936 right track $55.82, shipping $18.99, labor $106.00 with tax total would be $252.60. Told customer, do not order until we hear from customer, changing diagnosis based on observations of issue prior to leaving do not feel that the tracks are the issue, recommend latch and board, also UI has LEDs out, covered under entitlement, board covered under entitlementalso, same, do not order until customer calls; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537425 (panel-cntl) and 1 WPW10653840 (latch-door 21.64),
We serviced a
MVWX655DW WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Jeff M
Job Details: 09/05/2017
The unit is not locking needs a new lid lock. The walk is truck stock either I used it recently or it sitting on my front porch I'm not sure; ordrng 1 W10838613 (LATCH), used 1 W10838613 (LATCH) from stock
Near Cleveland, OH 44105
Jeff M
Job Details: 09/05/2017
Unfortunately the unit that they need to look that is not the washer but dryer and the dryer is a GE and only a few months old ; Job Cmpltd, saved tckt [SdLink\296853a.png] (via SDM)
We serviced a
WRX735SDBM WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Jeff M
Job Details: 09/05/2017
The unit it was just installed a few weeks ago unit is extremely stock show the customer how to adjust a little stoppers customer needs to call Home Depot and have them move the guys come back and pull the fridge out; Job Cmpltd
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 09/05/2017
WMH53520CS2 Installed new part unit op tested good the unit also needed a fuse ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
BR22S6W AMANA
Model REFRIGERATOR
Near Russell Center, OH 44072
Jeff M
Job Details: 09/05/2017
I found the evap fan spinning slowly n the cust told me sometimes he has too spin the fan too get it too spin again. The unit needs a new evap fan motor ; ordrng 1 R0151005 (evap fan mtr kit)
We serviced a
WRT3L1SZYB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Chad P.
Job Details: 09/05/2017
Installed control. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WFW75HEFW WHIRLPOOL
Model WASHER
Near Edgewood, OH 44004
Jeff M
Job Details: 09/05/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
417.93812200 KENMORE
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details: 09/05/2017
Installed new part unit op tested failed. I installed the new belt the driver motor was still sleeping. When I was there last time I checked to see if the transmission itself is free by spinning the transmission I did not spend the basket so if I found the basket was severely tilted inside the drum putting a lot of resistance causing the belt slip. Customer wants reimbursed part and labor machine is an older machine they don't want to put too much into it;
Near Orwell Township, OH 44076
Benjamin B.
Job Details: 09/05/2017
IKEA dishwasher leaking IUD7555DS2
Near Jefferson, OH 44047
Benjamin B.
Job Details: 09/05/2017
Whirlpool refrigerator gasket torn WRX735SDBM02
We serviced a
WHIRLPOOL BUILT IN OVEN
Model WOS51EC0AB04
Near Aurora, OH 44202
Robert A.
Job Details: 09/01/2017
Oven is approx 4" of the floor, oven vents towards floor, needs diflector kitNew construction, see settlement; ordrng 1 W10536339 (DIFLECTOR), schdld next appmnt for 9/12 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Robert A.
Job Details: 09/01/2017
Cleaned door, installed spacer, op test ok; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 09/01/2017
Found unit dead. Control has power. No indicator light on. Will not respond to diagnostics. Needs control replaced. ; ordrng 1 W11124710 (CONTROL),
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 09/01/2017
Found interface failed. Needs interface replaced. Cust will be thinking on repair. Office to not order parts unless contacted ; ordrng 1 W10815487 (INTERFACE)
We serviced a
MEC7430BB03 MAYTAG
Model COOK TOP
Near Madison Township, OH 44057
Jeff M
Job Details: 09/01/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Chesterland, OH 44026
Jeff M
Job Details: 09/01/2017
The unit is not washing. I found a very thick resin all over the heating element. The heating element tested good. The thermal fuse tested good the control is not supplying power. In the control is supplying power to the sump motor but the sump motor is not turning on.; ordrng 1 W10518394 (heater) and 1 W10906426 (CONTROL) and 1 W11025157 (SUMP),
We serviced a
PP912SM3SS GE
Model COOK TOP
Near Highland Heights, OH 44143
Jeff M
Job Details: 09/01/2017
The units large halogen 12 inch burner is not functioning properly it is receiving power the elements open needs a new burner; ordrng 1 WB30T10151
We serviced a
JRSD209TW JENNAIRE
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Jeff M
Job Details: 09/01/2017
The unit is producing ice the bin is full I was unable to determine what the issue is unit tested good;
We serviced a
FFTR1814LWJ FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44115
Jeff M
Job Details: 09/01/2017
I found the icemaker is receiving 120 V and is also receiving water needs a new icemaker the bin was empty; ordrng 1 5303918277 (ice maker),
We serviced a
WTW5600XW0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44117
Jeff M
Job Details: 09/01/2017
The unit was in a flood. The water was 8" high I recommended to customer to buy a new washer everything the water touch needs to be replaced including the main control;
We serviced a
SAV571EEWW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/01/2017
The unit was leaking from the drain hose i wrapped electrical tape around the hall so customer can use the washer in the meantime with out it leaking. The unit needs a new drain hose; ordrng 1 12001585 (drn hose asm,ext),
We serviced a
WRS322FDAB WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 09/01/2017
Unable to duplicate any abnormal noises at this time. Op test ok. ; Job Cmpltd,
We serviced a
WH46TS2E WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 09/01/2017
Unable to duplicate any issues with unit. This is a chinese made unit with r600. Minimal to no servicable parts. Unit does not hook up to water. No cracks in drain pan. Advised to run unit for 24 hrs before selling. Op test ok. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 09/01/2017
Unable to duplicate. Op test ok. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 09/01/2017
Installed pump. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDB WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 09/01/2017
Both doors are are sealing correctly. Op test ok. ; Job Cmpltd,
We serviced a
MVWB950YG0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 09/01/2017
Found hinge seized and cracked door in half. Needs hinge, arm and door replaced. Cust will be pricing new units. Office to not order parts unless contacted. ; ordrng 1 W10842963 (LID. 382.12) and 1 WPW10354272 (HINGE,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/01/2017
Installed timer. Op test ok. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 09/01/2017
Found interface harness shorted at control. Needs interface and control replaced at the same time. ; ordrng 1 W10815487 (CONSOLE) and 1 W10854231 (CONTROL),
We serviced a
JSC24C8EAM00 JENNAIRE
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 09/01/2017
Found thermistor failed. Ice build up into fan cover. Advised to shut unit down and defrost it for 24 hrs as foam cover cannot be removed without damaging it if unit is not defrosted. Needs thermister kit ordered. A.m. For install date please. Cust has to leave by 11 a.m. ; ordrng 1 W10316760 (thermistor, KIT. 51.63),
We serviced a
MAYTAG DRYER ELE
Model MEDC300XW0
Near Kent, OH 44240
Robert A.
Job Details: 09/01/2017
Inspected control panel, no signs of a short, plugged in unit, turned all dials, ran unit, unit heating, unable to find any burnt marks, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIF
Near Kent, OH 44240
Robert A.
Job Details: 09/01/2017
cInstalled c/b and evap cover, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Brooklyn, OH 44144
Corina B
Job Details: 09/01/2017
CC that it does not rinse. Ran diag F8E1 – NO FILL, LONG FILL, cleared codes. Removed back panel. All connectors are connected. Ran a calibration. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VPF4
Near Rocky River, OH 44116
Dan H
Job Details: 09/01/2017
Customer complaint of slow water flow, confirmed, removed water filter, installed bypass cap, good water flow through dispenser,customer needs new water filter, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Westlake, OH 44145
Dan H
Job Details: 09/01/2017
ustomer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 3 degrees, found fresh food section evaporator frozen solid, cleared ice, moved evaporator thermistor to correct position, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB02
Near Brooklyn, OH 44144
Corina B
Job Details: 09/01/2017
CC that there is water leaking from the fz. Found the drain hole full of ice. Steamed the drain and pan out with the steamer. Checked the drain pan is getting water into the pan. Advised cust to replace the plastic water line with a copper or semi flex line. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Parma, OH 44130
Brian B
Job Details: 09/01/2017
CC that machine will not spin. Ran diag, F5E1, lid switch fault and f0e2, oversuds. Ran manual diag and tested lid lock and ran a rinse and spin. Drain pump started running, but then locked up and was just humming. Will need new pump. Will need new pump. Office to order part. R/s per cust req.; ordrng 1 W10876600 (PUMP- DRAIN), schdld next appmnt for 9/14 THU !
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Brooklyn, OH 44144
Brian B
Job Details: 09/01/2017
Panel not responding again. Checked vol into and out of filter, 119v.. checked vol at control on J8 connect, 119v.. checked for 5v dc on J18, 5v present. Can see a burn mark on front of UI panel where board shorted. Will need another new UI panel. Advised customer not to spill any liquid on top. Office to order part. R/s per cust req..; ordrng 1 W10911040 (PANEL), schdld next appmnt for 9/18 MON !,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 09/01/2017
Installed valve and cycle i.m. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 09/01/2017
Installed door. Op test ok. ; Job Cmpltd,
We serviced a
AZF33X16DW00 AMANA
Model FREEZER
Near Cleveland, OH 44105
Jeff M
Job Details: 09/01/2017
The washer on the lower hinge was missing customer found it on the floor I put it in the proper spot unit tested good; Job Cmpltd
We serviced a
WRT314TFDW01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Jeff M
Job Details: 09/01/2017
The unit has frost in the freezer the door has a gap in the gasket and the cabinet needs too be rtv. The lower door gasket has is only sealing down one side I tried to stretch the gasket to fit the gap is too great needs a new door; ordrng 1 LW10573334 (dor-fip),
We serviced a
MGDB835DW1 MAYTAG
Model DRYER
Near Columbia Station, OH 44028
Chad P.
Job Details: 09/01/2017
Replaced drum assembly, started a cycle, op test ok.;
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/01/2017
Had experienced a noise, unsure if issue, started a cycle and observed, unit is functioning correctly and sounds good, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/01/2017
Defrosted and replaced fan and harness, should correct issue; Job Cmpltd
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/01/2017
Defrosted and replaced fan and harness, should correct issue; Job Cmpltd,
We serviced a
MDB8959SBB3 MAYTAG
Model DISHWASHER
Near Eastlake, OH 44095
Dan H
Job Details: 09/01/2017
Installed new user interface and rack wheel, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Westlake, OH 44145
Dan H
Job Details: 09/01/2017
Customer complaint of error code on display, ran diagnostics found f0e5(off balance), f6e2(communicatin error), and f2e1(stuck key), harness between user interface and control has continuity, unit needs new control and user interface, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10812418 (CNTRL) and 1 W10861501 (user interface ), schdld next appmnt for 9/11 MON !,
We serviced a
GI6FARXXY08 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 09/01/2017
Customer complaint of ice build up on freezer section floor and frost build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, ice build up was preventing door from closing, door sealed once ice was removed, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH76719CZ2
Near Cleveland, OH 44139
Robert A.
Job Details: 09/01/2017
Installed nuts, op test ok; Job Cmpltd
We serviced a
TPX24BIYEBB GE
Model REFRIGERATOR
Near Perry Township, OH 44077
Corina B
Job Details: 09/01/2017
CC that there is ice in the bottom of the fz. Steamed out the bottom of the fz and the drain drain. Used a plastic tube to clear the drain tube out. Water is going into the drain pan. Optest ok. ;
We serviced a
KTRS22KAAL10 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details: 09/01/2017
CC that its not cooling in the ff. Removed evap cover. Ff 33.9 fz 6. Removed evap cover, frost on evap. Drain tube, clear. Working as designed. ; Job Cmpltd,
We serviced a
MVWB755DW0 MAYTAG
Model WASHER
Near Highland Heights, OH 44143
Corina B
Job Details: 09/01/2017
CC that the unit will fill, then it quites. Ran diag F8e1 Long Fill, f0e5. Found the hot water valve was turned off. Ran test 51 auto test then test 52calibration test. Started a cycle. Optest ok. ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 09/01/2017
CC that there is water dripping into the ff from the fz. Removed the evap cover drain hole, clear. Checked the door gaskets, good. Siliconed the fz frame and liner, was air gaps. Optest ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, OH 44139
Robert A.
Job Details: 09/01/2017
Found disp not opening, needs disp; ordrng 1 WPW10199696 (DISP), schdld next appmnt for 9/15 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD01
Near University Heights, OH 44118
Corina B
Job Details: 09/01/2017
Replaced the water vavle. Optest ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near North Ridgeville, OH 44039
Dan H
Job Details: 09/01/2017
Customer complaint that unit does not dry dishes, ran diagnostic test cylce, no error codes found, unit completed test cycle, heater is working, unit is operating as designed, advised customer on proper soap usage and to run hot water in sink before starting dishwasher; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Concord Township, OH 44077
Benjamin B.
Job Details: 09/01/2017
Installed switch op test ok office to run card ; Job Cmpltd,
We serviced a
MAYTAG VERTICAL FREEZER
Model MZF34X20DW00
Near Cleveland Heights, OH 44118
Robert A.
Job Details: 09/01/2017
Found at top of door not sealing, reset seal, leveled unit, op test ok; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 10659422801
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 09/01/2017
Replaced the ice door kit. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near North Ridgeville, OH 44039
Dan H
Job Details: 09/01/2017
Customer complaint that refrigerator temperature lower button is not working, confirmed, found keypad worn out and unable to press switch on control board, switch on board is working, unit needs new key pad; ordrng 1 W10593588 (KEYPAD), schdld next appmnt for 9/11 MON !,
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near University Heights, OH 44118
Robert A.
Job Details: 09/01/2017
Installed water valve, tested all temps, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Westlake, OH 44145
Brian B
Job Details: 09/01/2017
Room temp in ff section, 7 deg in freezer. Found top of evap iced up and fan stopped. Used steamer to clear ice. Replaced evap thermister from t/s per ser pointer # AW10875533A.. Adjusted freezer door. Optest ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOO WASHERL
Model WFW97HEXW2
Near Avon, OH 44011
Brian B
Job Details: 08/31/2017
Installed control panel that customer purchased from whirl. Ran diag and test cycle. Optest ok.; , Job Cmpltd,
We serviced a
MFC2062FEZ01 MAYTAG
Model REFRIGERATOR
Near Geneva, OH 44041
Benjamin B.
Job Details: 08/31/2017
Found fresh food at 40 and freezer at 5 unit is working at this time door switch for freezer hung up possible ; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4516FW0
Near North Royalton, OH 44133
Tim G.
Job Details: 08/31/2017
Complaint that the unit is not drying or heating. Tested unit on a 60min high heat timed dry. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Tested the output temp at the back of the unit and found heating to 147degs. Customer has a internal venting issue. Vent outside is to high to check. Advised the customer to have someone out to clean the venting. ; Job Cmpltd
We serviced a
LGHC2342LF3 FRIGIDAIRE
Model REFRIGERATOR
Near Geneva Township, OH 44041
Benjamin B.
Job Details: 08/31/2017
Found fresh food at 50 and freezer at negative 5 damper not working properly and making noise need to lrder.unit needs water filer ; ordrng 1 241853801 (damper assy)
We serviced a
KGCT305A KITCHENAID
Model RANGE
Near Orange, OH 44122
Corina B
Job Details: 08/31/2017
CC that none of the burners work. Will need a spark module. Called GS to order part.
We serviced a
WED9290FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Dan H
Job Details: 08/31/2017
Installed new drain connector; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Novelty, OH 44072
Robert A.
Job Details: 08/31/2017
Installed fan svc kit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Bay Village, OH 44140
Brian B
Job Details: 08/31/2017
, I/ m not working. Found fill tube frozen. Removed i/m and used steamer to clear fill tube. Customer has a saddle valve in basement that was not opened all the way. This caused fill tube to freeze up due to weeping of water valve. Advised cust whirl requires an inline valve that has a larger opening and supplies better pressure to machine. Cycled and filled icemaker.. optest ok.; Job Cmpltd,
We serviced a
WFW90HEFW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 08/31/2017
Installed new cabinet, op test good; Job Cmpltd
We serviced a
GHWS3605F0RR GE
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/31/2017
Installed housing and ran normal wash and rinse and spin. No leaking. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Moreland Hills, OH 44022
Robert A.
Job Details: 08/31/2017
Turned unit on, water dripping from drain cap, tightened, watched cycle, ice forming on evap, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32L19AS1
Near Strongsville, OH 44149
Tim G.
Job Details: 08/31/2017
, Complaint that the door will not latch. Checked and found the upper latch in the closed position. Corrected latch, op test good. ; Job Cmpltd,