Service History 859 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Chesterland, Ohio 44026

Jason N

Job Details: 06/10/2021

"Installed gearcase and shift actuator. Also replaced drive belt using truck stock due to oil saturation. Ran auto test and calibration. All functions passed, op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, Ohio 44102

Corina H

Job Details: 06/10/2021

Cust is calling rent a center for receipt. CC that there is knocking noises. Found the cooling having air pockets. Advised cust this is normal. Optest ok.

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTPA3

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 06/10/2021

"Cc unit door falling down, no resistance Found RH door link cable broken. Replaced link cable using misc. truck stock part. Door holding pressure good. Op test good. ; used 1 8194001 (Cable link) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJV00

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/10/2021

"C dans pvr ; used 1 W10886677 (2-8 lock ring), 1 W10895757 (5-6), and 1 W10896710 (5-5) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near Wellington, Ohio 44090

David R

Job Details: 06/10/2021

"Cc unit FF is not cooling properly, FZ is cooling. Tested and Damper is opening correctly. Checked and evap fan is working but ice building up around the evap coils, not defrosting properly. Found control not sending 120. Checked and defrost thermostat open. Will need to also steam off all ice evap as well. Ordering parts**place on cancellation list ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Cleveland, Ohio 44102

Corina H

Job Details: 06/10/2021

"Replaced the control, lock and ui. Brought the core back for return. Ran a calibration. Started a cycle. Optest ok."

We serviced a

AMANA RANGE

Model AER6603SFS2

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/10/2021

"I pulled the oven out I found that the power cord and harness terminal block one of the powerlines was melted. Replaced with truck stock unit tested good I have a control board for return; used 1 Pt400 (4 prong over cord), and 1 W1141047 (Harness) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH17F3QWC

Near LaGrange, Ohio 44050

David R

Job Details: 06/10/2021

Replaced both sleeve and drain screen. Steamed all ice. Good. Turned temp to 5. Good. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Elyria, Ohio 44035

David R

Job Details: 06/10/2021

Replaced gasket. Tested. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, Ohio 44012

David R

Job Details: 06/10/2021

"Adjusted feet up in front to help water flow down drain when in defrost mode. Tested with a couple ups of water. Good, nothing went into FF section. Good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near University Heights, Ohio 44118

Jason N

Job Details: 06/10/2021

"Cc unit powers in, will not start cycleRan diagnostics, found code f7e4 for basket engagement fault(shifter fault) Ran auto cycle, unit would not agitate. Ran manual agitation, checked power at shifter, good at 123v. Shifter will not toggle. Unit needs shift actuator. Have not received truck stock yet. Part not in stock on marcone site, office to contact customer with next service date. ; ordrng 1 W10913953 (Shift actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Garfield Heights, Ohio 44125

Dan

Job Details: 06/10/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 20 degrees , evaporator fan is not running, compressor and condenser fan are running, found evaporator frozen solid, unit needs new control and evaporator fan motor ; ordrng 1 WP2315539 (Fan motor) and 1 W11371382 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW01

Near Geneva, Ohio 44041

Jeff M

Job Details: 06/10/2021

Installed the new part op tested good. Door

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRM02

Near Waite Hill, Ohio 44094

Joe O

Job Details: 06/10/2021

"Cc: water and ice buildup under deli drawerFound ice buildup under drip pan in ff section. Drain pan warped, and drain tube plugged. Needs drain tube, and drain pan.; ordrng 1 W11084807 (extension) and 1 W11457241 (Drain pan)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, Ohio 44131

Dan

Job Details: 06/10/2021

"Customer complaint of burning smell, no burning smell noticed, found shifter disconnected from cam, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Bedford, Ohio 44146

Brian M

Job Details: 06/10/2021

Cc unit not heating Found vent to be about 20 feet long and no air passing throughUnit heating properly with vent disconnect Advised on vent cleaning or vent replacement

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 06/10/2021

Cc: leaking from gasketFound bellow ripped. Needs bellowBellow out of stock. Office to reschedule; ordrng 1 W11314648 (bellow)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near North Ridgeville, Ohio 44039

David R

Job Details: 06/10/2021

"Replaced gasket. Tested, good. Let customer know to make sure to push in straight or the rack can grab and pull the gasket."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakewood, Ohio 44107

Corina H

Job Details: 06/10/2021

CC that food is freezing in the ff section. Temp set at 40* ff 40-45* snack bin not inline with the crisper drawers.the snack drawer has to be in sync with the crisper drawer to keep the proper air flow around the refrigerator.

We serviced a

KITCHENAID DISHWASHER

Model GU1500XTLQ2

Near Euclid, Ohio 44123

Joe O

Job Details: 06/10/2021

"Cc: not washing top rackRan test cycle. Found low pressure from sump. Needs sump assembly. Customer does not want to repair at this time; ordrng 1 W10782773 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Seven Hills, Ohio 44131

Dan

Job Details: 06/10/2021

"Customer complaint that unit is leaking water, found fresh food section evaporator drain tube clogged, cleared, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Brecksville, Ohio 44141

Brian M

Job Details: 06/10/2021

Removed excessive ice build up from inside freezer Removed and installed rails and ice maker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Aurora, Ohio 44202

Brian M

Job Details: 06/10/2021

Cc unit not washing properly Installed sump assembly Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Hiram, Ohio 44234

Brian M

Job Details: 06/10/2021

Cc no cool Found Uv dye coming from factory connection condenser line to cavity Recovered refrigerant Replaced using lokring fittings Ran 28 inch vac for 20 min watched for 15 no change Recharged with 5.5 oz r134a Pressure sitting at 5 on low side normal frost pattern OP Test Ok ; used 2 W10896689 (5/4) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Strongsville, Ohio 44149

David R

Job Details: 06/10/2021

Replaced the gear case and cam. Tested and went through diagnostics. Good. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Parma Heights, Ohio 44130

David R

Job Details: 06/10/2021

Tabs will not stick on because the outer door panel tabs end are broke. That door is NLA. Sending over to office for review of notes ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/10/2021

Customer explained me that he was able to remove the string. I asked him if he wanted me to send the part back he said no he will do it

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Willoughby Hills, Ohio 44094

Jeff M

Job Details: 06/10/2021

Water solenoid is closing pulley needs a new water solenoid; ordrng 1 WH13X10053 (Water valve) and 1 S

We serviced a

KITCHENAID REFRIGERATOR

Model KSRK22ILWH13

Near Euclid, Ohio 44123

Joe O

Job Details: 06/10/2021

"Cc: water line broke at dispenser; ordrng 1 8201537 (fitting), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, Ohio 44120

Jason N

Job Details: 06/10/2021

"Cc unit coding f0e9Found unit leaning on pallet on basement floor. Could not adjust unit level using leveling feet. Pallet rocks back and forth, floor very uneven. This will cause balance issue with loads. Called wp techline to document, sterling, this is an installation issue, customer must correct for unit to work correctly"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 06/10/2021

"Cc that the unit leaks at rinse cycle. Ran diag and filled unit all the way to the top and ran agitation while looking for a leak. No leaks, ran to test no leaks. Check unit underneath no leaks, ask cust to see video it only shows front of washer machine and water coming out cant see where is coming from. Started a normal cycle. No leaks. Called BJ and explain he said if we cant duplicate issue theres nothing we can do. Do not charge SC. Also found drain hose not secure advice cust to correct issue, cant drill a hole on sink to adjust."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Rocky River, Ohio 44116

Corina H

Job Details: 06/10/2021

CC that there is a vibration. Confirmed. When the compressor turns on the condenser is vibrating. Adjusted the condenser. Optest ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, Ohio 44133

Dan

Job Details: 06/10/2021

"Customer complaint that unit is not draining, started normal wash cycle, unit filled and began washing, canceled, unit drained completely, repeated several times with same results, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Broadview Heights, Ohio 44147

David R

Job Details: 06/10/2021

"Replaced main control. Unit still not working, called tech line. Went through all components and voltage checks. Condenser fan motor is dropping ohms. Could be shorting control. Tech line said replace UI, main control and condenser fan motor all at once. Ordering ; ordrng 1 W11405309 (Ui) and 1 W11224256 (Control) and 1 W11127829 (Condenser fan)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Strongsville, Ohio 44136

David R

Job Details: 06/10/2021

"Customer questions about unit heating and moisture in tube. Went through diagnostics. No error codes. Explained the extended dry option to enhance the drying. Can also leave door open to help air dry. Element came on at end. No vent on unit. Showed customer, dumped water on it. Good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Brimfield Township, Ohio 44266

Brian M

Job Details: 06/10/2021

Cc drawer will not go in straight Found shelf bracket not installed properly Removed all shelves and repositioned left track OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near East Cleveland, Ohio 44112

Jason N

Job Details: 06/10/2021

"Cc unit not drying clothes.Ran dryer test, no heat. Checked power in to unit good at 233v. Checked all thermals, found hi limit open. Replaced using truck stock. Ran dryer op test, good heat. Could not check airflow, venting runs to roof. Advised customer to have venting inspected. Unit op test good. ; used 1 279816 (CUTOFF) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland Heights, Ohio 44112

Jason N

Job Details: 06/10/2021

"Cc unit smells like gas when using ovenRan bake test, found igniter glowing but weak, would not ignite. Unit needs bake igniter. Replaced using truck stock. Reran bake test. Good ignition and flame. No gas smell from unit. Op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBC276KBL0

Near Gates Mills, Ohio 44040

Joe O

Job Details: 06/10/2021

Cc: not heating properlyRan test bake. Found average temp for unit at 352 degrees. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHB00

Near Avon, Ohio 44011

Marie V

Job Details: 06/10/2021

"Cc that the unit has frost on the freezer. When arrived unit was clear of frost, liner on unit is good as well including gasket, advice cust to always make sure door is close. Took pics. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Bay Village, Ohio 44140

Corina H

Job Details: 06/10/2021

"Replaced the control, evap fan and harness. Brought the core back for return. Steamed out the evap. Optest ok."

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3

Near Parma, Ohio 44129

Corina H

Job Details: 06/10/2021

"Cc that dryer is turning off and turning back on by itself and loud noise when running. Checked the outside vent for airflow, good. Support rollers are worn. Turned dryer on several times, would not start back up. Could not duplicate the problem. But needs the support rollers and idler pulley ; ordrng 4 DC97-16782A (Roller)s and 1 DC93-00634A (Idler pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Montville, Ohio 44064

Jeff M

Job Details: 06/10/2021

The wash plate and shaft are worn down est only ; ordrng 1 W11455453 (Gear case) and 1 W10752283 (Wash plate) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Strongsville, Ohio 44136

Dan

Job Details: 06/10/2021

"Customer complaint that unit is not spinning, basket is locked up, ran diagnostics found f7e7(motor unable to reach target rpm), f7e1(basket speed fault ), and f0e2(oversuds) error codes, gear oil all over under unit, unit needs new gearcase, customer does not want repair ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon, Ohio 44011

Marie V

Job Details: 06/10/2021

"Cc that the unit is making a loud noise and that is not drying. Ask cust it is not drying or taking too long cust said that it takes about 2 hours to dry. Found vent full of lint explain cust that it need to be cleared out on every load and also the vent outside will need to be cleared out is on a second floor. Noise is coming from blower wheel, removed and found a peanut butter lid on it. Removed, tested unit have another noise this time comes from inside drum, check and found a screw between felt seal and drum. Removed tested. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model WDF520PADM7

Near Gates Mills, Ohio 44040

Joe O

Job Details: 06/10/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Brook Park, Ohio 44142

Corina H

Job Details: 06/10/2021

Cust stated the ice maker has been working. Does not want us to replace the ice maker. Optest ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Madison, Ohio 44057

Jeff M

Job Details: 06/10/2021

Installed the new part op tested good. The adjuster kit for my truck stock; used 1 W10712394 (Adjusters) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Avon Lake, Ohio 44012

Marie V

Job Details: 06/10/2021

"Cc that the u it will fill but will not wash. Started a rinse and spin to test , it agitate for a sec and that stopped, ran diag got error code error F5E1 lid switch fault F7E5 shifter fault . Ran manual test to test lid lock. Pass replaced shifter from T/S and ran calibration, then started a normal cycle. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Highland Heights, Ohio 44143

Jason N

Job Details: 06/10/2021

"Cc unit not shutting down, keeps heating. Customer stated unit not stop running, have to open door to stop unit. Checked all thermals, found heater element shorted to case. Replaced using truck stock. Ran quick heat cycle, heater cycling properly, shut off on cool down. Unit stopped when timer reached off. Op test good. ; used 1 279838 (ELEMENT) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW

Near Chesterland, Ohio 44026

Joe O

Job Details: 06/10/2021

Cc: screeching noiseFound belt slipping on pulley. Needs belt.; ordrng 1 W11239857 (belt)

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Chardon, Ohio 44024

Joe O

Job Details: 06/10/2021

"Cc: locked, drain pump runningFound no stored error codes. Found air trap clear. Found no siphon break in drain line. Advised customer of potential siphon issues. Ran normal cycle, unit filled to minimum level. Found bellow ripped, leaking from bellow. Ran drain and spin low flow from drain pump. Need drain pump, and bellow. Customer does not want to repair at this time ; ordrng 1 WPW10605427 (pump-water) and 1 W11106747 (bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000 DW3

Near Perry, Ohio 44081

Jeff M

Job Details: 06/10/2021

The unit had a low fill not long fill code. I cleared the code re-calibrate the machine unit tested good I was not able to duplicate issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Perry, Ohio 44081

Jeff M

Job Details: 06/10/2021

It appeared that the icemaker was in the off position. I turned it on ran a manual cycle everything tested good. This style icemaker its possible when the bin was full and the auger motor was running that it actually couldve turned the switch off for the icemaker is located at the bottom of the icemaker exposed

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 06/10/2021

"Cc that the unit shakes a lot . Ran diag found error code F0E5 off balance load , deleted error code. Ran auto test ,pass . Ran calibration, explain cust that unit only need1-2 tablespoons of detergent and 6-7 bath towels equals a full load. Advice cust that if the unit goes off balance it will try to rearrange clothes but if it fails to do so it will shut down at that point you have to run drain and spin. Unit is working as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW1

Near Brook Park, Ohio 44142

Corina H

Job Details: 06/10/2021

"CC that the unit does not go past the rinse cycle. Confirmed. Ran diag F7E1 BASKET SPEED FAULT.. found the gear case is leaking oil. Will need a gearcase, cam, shifter, motor, capacitor ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10890624 (Motor), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 06/10/2021

"Cc unit not turning on Checked power in to unit , good at 242 L to L and 124v L to N. Ran dryer test, motor humming. Able to tumble when turning drum by hand. Unit needs drive motor. ; ordrng 1 279827 (Motor)"

We serviced a

FRIGIDAIRE RANGE

Model FGGF3054MFH

Near Cleveland, Ohio 44111

Corina H

Job Details: 06/10/2021

CC that the oven does not heat but the broil does. Confirmed. Tested the igniter 2.59 amps. Will need a new igniter replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Cleveland, Ohio 44135

Corina H

Job Details: 06/10/2021

Replaced the control and drain pump. Brought core back for return. Ran a calibration. Started a rinse and spin. Optest ok.

We serviced a

AMANA DRYER

Model ALE331RAW

Near Madison Township, Ohio 44057

Jeff M

Job Details: 06/09/2021

Customer states that the tub was not spinning upon my arrival the tub was spinning. I loaded it down with blankets and three pillows the unit still spun

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Madison, Ohio 44057

Jeff M

Job Details: 06/09/2021

The unit is not heating I found the heating element was open I did check the other fuses all the fuses appear to be good; ordrng 1 279838 (Heating element) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, Ohio 44106

Corina H

Job Details: 06/09/2021

CC that there was a noise. Confirmed. Drain pump stuck on. Ran diag F7e6 Motor Fault. Found the shifter not lined with the cam. Replaced the shifter from t/s. Started and agitate. Ran a calibration. Optest ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44108

Corina H

Job Details: 06/09/2021

CC that the oven is not heating and the glass is dirty. Confirmed. Advised cust the warranty company will not cover the cleaning of the glass. Checked the igniter 0 amps. Checked the control to the igniter 120 volts. . Replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Perry, Ohio 44081

Joe O

Job Details: 06/09/2021

Installed latch. Tested. Op test ok

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Painesville, Ohio 44077

Joe O

Job Details: 06/09/2021

Cc: not startingFound idler pulley worn. Needs idler pulley. Replaced idler pulley. Ran test cycle. Op test ok; used 1 DC93-00634A (Pulley) from stock

We serviced a

GE WASHER

Model WHRE5550K2WW

Near Painesville, Ohio 44077

Joe O

Job Details: 06/09/2021

"Cc: reset not working on load size, not spinning, hoses need replacedRan drain and spin. Found unit is spinning. Entered diagnostics. All functions pass in diagnostics. Found no stored error codes. No motor codes. Needs control and hosesCustomer does not want to repair at this time ; ordrng 1 WH12X10439 (board asm mounted) and 2 TJ903804FF (Washer hose)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE WALL OVEN

Model 790.4844341

Near Chardon, Ohio 44024

Dan

Job Details: 06/09/2021

"Customer complaint that unit is not keeping temperature, customer started bake for 325 degrees before tech arrived , unit changed to 350 degrees and heated to 390 degrees, unit needs new control, user interface , and oven temperature sensors , customer states that control and oven temperature sensor have been replaced, customer only want to replace user interface , customer does not want repair at this time; ordrng 1 139038870 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH1

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 06/09/2021

Found rack warped but correct issue also spoke to bj senior technician he said if it happens again we will order a rack

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Grafton, Ohio 44044

David R

Job Details: 06/09/2021

"Cc unit not working, when pressing start nothing will happen and no water will enter unit, display is showing. When got here customer plugged in unit, pressed start and unit went into a cycle. I went into diagnostics, tested, no error codes. Went through diagnostics cycle, good, water coming in and draining out properly, spinning my agitating. Went and tried a normal cycle, unit just constantly draining. Tried cancelling or turning off power. Drain still running. Unplugged unit. Started another cycle, quick wash, same problem. Ordering main control and UI and shifter; ordrng 1 W11519742 (Control) and 1 W11406492 (UI) and 1 W11481722 (Shifter)"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Euclid, Ohio 44123

Jason N

Job Details: 06/09/2021

"Cc unit not powering onCustomer stated they used the unit a few times, last time it went out of balance and stopped working. Found unit had packaging material still wrapped around tub and components. Removed material, tested power to control board, good at 124v. Replaced main control using truck stock. Ran auto test and calibration. All functions passed, op test good. ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Strongsville, Ohio 44136

David R

Job Details: 06/09/2021

"Replaced drain pump. Rain through diagnostics, no error codes, diagnostics cycle tested good. Ran normal cycle. Tested. Unit tested good, draining good. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near Rocky River, Ohio 44116

Marie V

Job Details: 06/09/2021

"Replaced ice maker and cycle it. Pass. Advice cust to get rid of the first couple of batches of ice becau is a new icemaker and it was in a box,do not want them to use those first ones. Op test ok"

We serviced a

KENMORE DRYER

Model 11085091400

Near Perry, Ohio 44081

Jeff M

Job Details: 06/09/2021

Installed the new part op tested good. Repair kit

We serviced a

ROPER WASHER

Model rtw4516fw2

Near Lakewood, Ohio 44107

Marie V

Job Details: 06/09/2021

"Cc that the unit does not pass wash, it only fills with water and then it drains the water out. Ran diag found error code of F8E1 long fill no fill. Found drain hoses. The floor. Corrected issue, and ran a regular cycle, it filled and started washing. Called cust and explain that the drain hose need to be 39 from the bottom of the unit so water cant siphon out while filling. Op test ok "

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chesterland, Ohio 44026

Dan

Job Details: 06/09/2021

"Customer complaint that unit washes with hot water when set to cold, found hot and cold water lines reversed, corrected, op test good"

We serviced a

MAYTAG DRYER

Model MDG6200AWW

Near Orwell, Ohio 44076

Brian M

Job Details: 06/09/2021

Cc unit not drying properly Found unit to be heating up properly Has good heat and air flow Could not duplicate a non heating issue at this time

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, Ohio 44077

Joe O

Job Details: 06/09/2021

Cc: not fillingAdvised customer these units do not fill like older washer. Found error code f8e1(long fill no fill). Ran auto test. All functions working. Ran calibration. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Euclid, Ohio 44123

Jason N

Job Details: 06/09/2021

"Cc unit error code f51Ran diagnostics, confirmed f51 rps sensor error. Ran auto test, basket seized up, would not move. Able to break basket free by hand. Bearings crunchy and loud. Unit needs bearing kit. Replaced using truck stock. Ran manual spin test. Op test good. ; used 1 W10435302 (BEARING) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Atwater, Ohio 44201

Brian M

Job Details: 06/09/2021

Cc errors Found UI non responsive Replaced control and UI ran auto test OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland, Ohio 44113

Jason N

Job Details: 06/09/2021

Installed vent deflector and gasket. Ran wash test. No leaks. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, Ohio 44102

Jason N

Job Details: 06/09/2021

"Cc unit not washing, no water coming inChecked water source in, found valve turned off under sink. Ran diagnostics cycle, found code 3-3 for owi calibration failure( due to no water).Ran cycle in entirety. All functions good, no codes. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model DU1014XTXB2

Near Bedford, Ohio 44146

Jason N

Job Details: 06/09/2021

"Cc unit not cyclingRan diagnostics, found codes 5-1 for door stuck open, 6-4 for float switch open. Ran diagnostics cycle, cycle intermittent, found door switches making intermittent contact when pushing door. Found several screws on inner door panel loose holding door open slightly. Tightened screws, reran test cycle. Manipulating door did not cause cycle interrupt. Cycle stable. Op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near Painesville, Ohio 44077

Joe O

Job Details: 06/09/2021

"Cc: plastic piece behind upper rack tube brokeFound tab on rear of manifold broke. Needs upper rack manifold; ordrng 1 WPW10571946 (manifold), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEM0

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 06/09/2021

"Customer stated they replaced the smart valve and still not dispensing water. Found customer replaced wrong water valve. Needs smart valveCustomer does not want to repair at this time ; ordrng 1 WPW10270395 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Bedford Heights, Ohio 44146

Jason N

Job Details: 06/09/2021

"Cc unit not working, same start button issue as last timeFound start button detached from console holder. Reinstalled start button. Found retention clip has excess plastic around it preventing it from clipping properly. Removed plastic, clip now fully secured in console. Started dryer cycle. Op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 06/09/2021

"Cc lights out in freezer section.Confirmed leds are dim in freezer section, found one completely out. Replaced top left led module using customer supplied pr? id part. Illumination returned to freezer section. All leds working in unit. Op test good. Retrieved control for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 06/09/2021

"Replace freezer led,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0 NO

Near Brecksville, Ohio 44141

David R

Job Details: 06/09/2021

"New panel dented, always screws to handle stripped and broke. Order panel and Handel screws ; ordrng 1 W11416371 (Panel) and 2 W11157086 (Stud)s and 4 W10826179 (Screw)s"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFAA

Near Ravenna, Ohio 44266

Brian M

Job Details: 06/09/2021

Cc of no ice Found ice evap to be frosted over and drain clogged Clear clogAdvised to watch for 48 hours

We serviced a

WHIRLPOOL RANGE

Model WOD77EC0HS02

Near Garfield Heights, Ohio 44128

Dan

Job Details: 06/09/2021

"Customer complaint that neither oven is heating, confirmed, found unit only receiving 120vac from supply, advised customer that they need an electrician to correct power supply"

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 06/09/2021

Same issue found ice on ice maker tray causing to over fill call bj senior technician ran few test I was ask to call ge they didnt answer call teacher chad for advise no answer rescheduling customer ;

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Brecksville, Ohio 44141

David R

Job Details: 06/09/2021

Cc cooktop cracked. Took a picture. Ordering cooktop ; ordrng 1 W10877558 (Cooktop)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Kent, Ohio 44240

Brian M

Job Details: 06/09/2021

Cc unit not working properly Found 3 error f3e1 f5e4 f9e1Ran diagnostics test Unit ran fine but grinding in drain pump motor Tested pressure switch INeeds pressure switch and pump ; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)

We serviced a

WHIRLPOOL RANGE

Model WFE720H0AS0

Near Avon Lake, Ohio 44012

Corina H

Job Details: 06/09/2021

Replaced the burner. Tested burner. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Westlake, Ohio 44145

Corina H

Job Details: 06/09/2021

"Replaced the door, bin, grill and screws. The bins that were received are still sharp. Called t/l TJ to use sandpaper to smooth the sharp edges. Sanded the edges on the bins. transfer to safety. Donna Cust could get a replacement choose to sand the bins done. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, Ohio 44135

Marie V

Job Details: 06/09/2021

"Cc that the unit didnt make ice since it was bought, they turned the ice maker on and then they found a big block of ice on the ice box and then that the water like started spraying water from the top. Confirmed, found fill tube broken. Unit will need fill tube and water valve. Valve isnt in stock ; ordrng 1 W11415785 (Tube water)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/09/2021

Installed the new part op tested good. Main control and ui

We serviced a

KITCHENAID DISHWASHER

Model KUDW03CTSS3

Near Cleveland, Ohio 44110

Dan

Job Details: 06/09/2021

"Customer complaint that unit is leaking, confirmed, found nut at water inlet loose, tightened, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Willoughby, Ohio 44094

Dan

Job Details: 06/09/2021

"Customer complaint that unit is leaking, no leaks found, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Willowick, Ohio 44095

Dan

Job Details: 06/09/2021

"Customer complaint of loud noise, found rotor bolt fell out of gearcase, reinstalled, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"

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