Service History 859 | Freds Appliance

We serviced a

MAYTAG OTR MICROWAVE

Model MMV5208WS1

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 12/02/2021

"Unit tripping breaker replace fuse from t/s and it short found interlock bad replace from t/s but I had no more fuses had to go to store to buy some and fix this unit which I did opt test ok ; used 1 W11244490 (INTERLOCK SW KIT), and 2 W10138793 (Fuse) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Oberlin, Ohio 44074

David R

Job Details: 12/02/2021

"Cc unit was giving 9-1, error code but didnt seems like dishes cleaned. Went through diagnostics, 7-1, 8-1, 8-2, 8-4,. In diagnostics test, all components came on except the wash motor. Voltages test good. Will need wash motor, also ordering control and water valve. ; ordrng 1 W11462458 (Control) and 1 W11460945 (Pump motor) and 1 W11434044 (Valve)"

We serviced a

GE REFRIGERATOR

Model GFE28GYNBFS

Near Painesville, Ohio 44077

Jason N

Job Details: 12/02/2021

Installed ff evaporator fan. Deiced evaporator. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Newbury Township, Ohio 44065

Joe O

Job Details: 12/02/2021

Cc: handle looseTightened handle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5RHAXNQ01

Near Beachwood, Ohio 44122

Joe O

Job Details: 12/02/2021

"Cc: loudFound condenser fan excessively loud. Needs condenser fan motor; ordrng 1 W10124096 (fan,motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 12/02/2021

Cleared evap and replaced thermistor and cover Found fridge led out Needs led ; ordrng 1 W11226500 (light)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 12/02/2021

"CC that the doors are uneven and the ff door swings, open. Confirmed. Leveled the doors. Found the back right roller pin out of place, causing the unit to rock. Reattached the pin. Leveled the rollers, for door to not swing open. Opt test ok"

We serviced a

KENMORE DRYER

Model 110.97872601

Near Cleveland, Ohio 44113

Manny

Job Details: 12/02/2021

"Cc unit not heating, found open thermal fuse, replaced fuse using T/S wp3392519; used 1 WP3392519 (THERMAL FUSE), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lakewood, Ohio 44107

Marie V

Job Details: 12/02/2021

Cc that cant get cold water to unit. No error codes. Found hoses reverse. Corrected issue and valve was getting loud so I replaced the water valve. Tested unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Wickliffe, Ohio 44092

Jason N

Job Details: 12/02/2021

Installed auger impeller and ice container. Found original impeller is actually 1/4 inch shorter then replacement. Ran dispense test several times. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 12/02/2021

Cc unit shut off on them but they fixed the outlet and it seems to be working Customer just wants it to be checked over to make sure thats all that is wrong Ran diagnostics test found no errors Ran auto test completed with no issues Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Wellington, Ohio 44090

David R

Job Details: 12/02/2021

"Customer said tub ring was not delivered, reording.; ordrng 1 W11094304 (Tub ring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Aurora, Ohio 44202

Brian M

Job Details: 12/02/2021

Ran entitlement 6-21-21 Cc unit not cooling Found unit to be frosted over in evap Cleared ice found heater wire not attached to heater fixed wiring Ran heater test OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Brecksville, Ohio 44141

Marie V

Job Details: 12/02/2021

"Cc that the unit is freezing vegetable and food. Took temps fresh food section is at 33* and -7 on freezer. Temp are set to 45* on fresh food and 7* on freezer. Verify ohms on fresh food section thermistor has 4.9kohms. Reading around 48*. Unit will need new thermistors. ; ordrng 1 W10316760 (Thermistor) and 1 WP12791416 (Thermistor fresh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Wellington, Ohio 44090

David R

Job Details: 12/02/2021

"Cc unit not cooling. On second floor of house. Found ball of ice on evap line, put amp meter on and tested compressor good, process stub is short might not be able to use. Per entitlement in time frame under extended warranty for parts and labor of sealed system. Customer to pay SVC only. Ordering evap, comp and filter drier. 4 hr repair *** requesting double labor ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 2 W10843121 (Drier)s"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Beachwood, Ohio 44122

Joe O

Job Details: 12/02/2021

"Installed control, gear case, cam and belt. Ran auto test and calibration. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Aurora, Ohio 44202

Brian M

Job Details: 12/02/2021

Cc unit not filling Found hose kinked OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ06

Near Beachwood, Ohio 44122

Corina H

Job Details: 12/02/2021

CC that the door swings open. Confirmed. Leveled the feet. Door does not swing open. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Cleveland, Ohio 44119

Joe O

Job Details: 12/02/2021

"Installed drain pump, control. Ran auto test and calibration. Ran normal cycle. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Aurora, Ohio 44202

Brian M

Job Details: 12/02/2021

"Cc unit wont bake but all other settings worksFound spark module stuck open Advised on spark module and igniter replacement ; ordrng 1 W10860916 (module-spk) and 1 WPW10333842 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD5100DW0

Near Independence, Ohio 44131

Marie V

Job Details: 12/02/2021

"Cc that the unit heats and works fine but is making a loud noise. Confirmed noise comes from blower wheel. Took unit apart and found that theres lint on blower wheel and all over unit. Needs to be cleaned out . Cust said go ahead with repair. Cleared all lint from unit , oiled the rollers and pulley. Put unit back together and ran unit. Op test okAlso found that unit has a flexible foil vent, advice cust that those are fire hazard to replace with rigid metal or flexible metal vent."

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE535S0LZ0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 12/02/2021

Cc unit went dead after self clean Found breaker tripped Tripped breaker unit kicked on Ran test bake OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model LER5636PQ0

Near Parma, Ohio 44130

Marie V

Job Details: 12/02/2021

"Cc that the unit will not start. Confirmed. Verify power at the outlet, from L1 to N has 15V, from L2 to N has 123V and from L1 to L2 105v. Will need electrician."

We serviced a

KITCHENAID WALL OVEN

Model KOCE500EBS04

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 12/02/2021

"Replace console,whirlpool sent opt test ok"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, Ohio 44004

Dan

Job Details: 12/02/2021

"Customer complaint that unit is not agitating, ran diagnostics found f7e1(basket speed fault) and f8e1(long/no fill) error codes, found valves closed, opened, found capacitor unplugged, plugged in capacitor, started normal wash cycle"

We serviced a

FRIGIDAIRE WALL OVEN

Model FFGW2426UB

Near Ashtabula, Ohio 44004

Dan

Job Details: 12/02/2021

"Customer complaint that oven is not heating properly, started bake for 350 degrees, temperature after preheat at at 400 degrees, unit need new control and oven temperature sensor ; ordrng 1 5304513049 (Cntrl) and 1 316419383 (Overlay) and 1 5304504897 (Ots)"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Shaker Heights, Ohio 44122

Manny

Job Details: 12/02/2021

"Cc unit leaves clothing wet at the end of the cycle, and making a grinding noise ran diagnostics and found error codes F0E5 off balance , F0E3 overload, F7E3 motor over current, F7E9 rotor locked F2E1 ui key stuck. Set to diagnostics cycle and unit started to rotate the basket when a loud grinding noise started right away, looked under unit saw oil on the floor and rotor and stator are full of oil, water mix, unit will need a gearcase, rotor and stator and clutch. Cux will not proceed with the repair.; ordrng 1 W11455453 (Gear case) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Elyria, Ohio 44035

Angel

Job Details: 12/02/2021

"Cc that unit does not work. Ran diagnostics and did not have any error codes. Also ran some test like door lock, agitation and spin cycle and all passed perfectly. Looked under washer for any damage that could be visible but all looked good. Could not find any problems with unit. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Beachwood, Ohio 44122

Manny

Job Details: 12/02/2021

"Cc unit not cooling, found RC evap with ice by the fan, per service pointer replace evap cover w10889360, customer has an Orion board that kitchenaid sent her will replace if necessary on next visit. Customer will call kitchenaid to see if they get a concession for the repair ; ordrng 1 W10889360 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Elyria, Ohio 44035

Angel

Job Details: 12/02/2021

Cc that unit has a bad board. Ran diagnostics and found error code F9E1 long drain fault. Tested drain pump with hose into a bucket and it was draining out the water left over in basket and sounded good also removed drain pump from basket and checked it wasnt clogged and was good and impeller on it was good as well could not find any issues with unit could of been the way the customer had it set up in there home. Opt test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model WOD93EC0AS01

Near Highland Heights, Ohio 44143

Jason N

Job Details: 12/02/2021

"Cc unit will shut down intermittently when running preheat or bakeRan bake test to 450 degrees on both upper and lower ovens, let cycle for 30 minutes. Unit testing good at this time, all cooling fans operating. Could not duplicate issue with unit shutting down. Quoted customer for possible main control replacement, but noted that Im not 100% due to not being able to duplicate. Customer not wanting to go that route yet, collected service call. ; ordrng 1 W10838959 (Main control)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 12/02/2021

"Replace door,he said when he opens door the right side move explain as long as I been doing this it is normal operation I thought the complaint was on door trim separating but it was something else call whirlpool tech line"

We serviced a

MAYTAG DRYER

Model MEDP576KW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 12/02/2021

"Installed new door switch, op test good"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Solon, Ohio 44139

Jason N

Job Details: 12/02/2021

Installed control board. Tested light and ran heat test. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Broadview Heights, Ohio 44147

David R

Job Details: 12/02/2021

Replaced LED lights. Tested. All lights are good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 12/02/2021

Cc that the dispenser door was not looking. Verified and found that the seal was off on one side causing it to not letting it close removed door on dispenser and placed seal as should tested again and had the customer test it her self as well and it was shutting and opening as should. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 12/02/2021

Check harness on evaporator is good check damper is good call bj after diagnosing unit he advise to replace harness and control is not reading the temp correctly ; ordrng 1 WPW10224292 (Harness) and 1 W10317076 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Conneaut, Ohio 44030

Dan

Job Details: 12/02/2021

"Cc that unit is not draining, confirmed, found rubber drain hose extension clogged, unit drains completely when disconnected from extension, advised customer that they need a plumber to repair, unit is operating as designed"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Beachwood, Ohio 44122

Corina H

Job Details: 12/02/2021

Can not pull unit out. Drops down and the legs are hitting the cabinet. Advised cust its not on a solid floor. ; schdld next appmnt for 12/9 THU AM

We serviced a

GE WASHER

Model GFWS2600F1WW

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 12/02/2021

"CC that the unit does not drain all the time. Confirmed. Drained the water out. Drain pump is running and clear. Does not pump the water out. Ran diag no codes. Will need a new drain pump. ; ordrng 1 WH23X10051 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Brecksville, Ohio 44141

David R

Job Details: 12/02/2021

"Adjusted doors as well. Gaskets are good. Customer tested, satisfied. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WHD3090GW0

Near Cleveland, Ohio 44115

Jason N

Job Details: 12/02/2021

Customer stated they did not receive this part. Looked in warehouse and offices. No part found. Will reorder. ; ordrng 1 W11239098 (Ccu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Warrensville Heights, Ohio 44128

Manny

Job Details: 12/02/2021

"Cc doors are unaligned and flipper gets stuck, verify that left door is lower that the right one causing the mullion not to close. Leveled unit opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, Ohio 44115

Jason N

Job Details: 12/02/2021

"Installed main control. Started normal wash test, all functions passed, op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Brook Park, Ohio 44142

Angel

Job Details: 12/02/2021

Cc that unit sounds loud when starting up. Verified and unit was on defrost so waited until it turned on and the sound she was hearing is the compressor pushing the refrigerant through the line also pulled up the owners manual and went through all the sounds the unit may make. Unit is cooling and working as should temperatures were freezer at 5* and ff section at 40* and unit was in defrost mode when temperatures were taken. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Olmsted, Ohio 44070

Angel

Job Details: 12/02/2021

When i arrived i tapped the system to to verify where the leak was coming from. Used nitrogen to check for leak with soap suds sprayed all external components to check for the leak and could not detect any leaks called BJ and said it could be internal leak to call whirlpool to see what they say. Called techline and spoke with Steve explained issue and stated that unit may have a internal leak and will go under review.

We serviced a

KITCHENAID RANGE

Model KODE500EBL05

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 12/02/2021

Replaced the door switch. Opt test ok. Brought core and control back for return.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS06

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 12/02/2021

"Replace blower,and still not changing speed on the first two bar but on the last three bar it does change speed call senior tech bj show him the speed on video chat he said to call whirlpool also customer is very angry telling me to reach out someone on kitchen-aid explain her she needs to do that not us we are at her home to repair and I am going to call whirlpool to see whats the next step; ordrng 1 W11405831 (Capacitor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kingsville, Ohio 44048

Dan

Job Details: 12/02/2021

"Customer complaint that unit is damaging clothes no sharp edges found in basket, ran diagnostics no error codes found, all components working, called whirlpool techline spoke to Austin, documented findings, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Brecksville, Ohio 44141

David R

Job Details: 12/02/2021

Replaced control panel and latch. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Willoughby, Ohio 44094

Joe O

Job Details: 12/02/2021

Lowes stated they no longer have this unit. Stated the dm came in and made them throw out a bunch of appliances and the oven was 1 of them.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Parma, Ohio 44129

Marie V

Job Details: 12/02/2021

"cc that the unit is not washing clothes on cold and cool, ran diag found error code F8e1 long fill no fill f7e5 shifter fault. Ran auto test no hot water coming out, unplugged the hose and verify water, no water coming out. Explain cust that unit needs both working for unit to operate properly. Cust will need plumber to find out why no water is coming in. Replaced shifter and ran calibration. Op test ok."

We serviced a

SAMSUNG DRYER

Model DV50F9A7EVPA2

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 12/02/2021

"Found heater open ordering I search element in sears web pls office make I order correct part ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Independence, Ohio 44131

David R

Job Details: 12/02/2021

"Replaced control encoder, still not working. When starting cycle, unit will sense then go right into done. Called techline. getting 9-9 voltage drop error. Voltage is steady at control, techline said order and replace main control. ; ordrng 1 W11513246 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Mentor, Ohio 44060

Joe O

Job Details: 12/02/2021

"Cc: panel got hot, unit running with display shut offFound ui will not display anything. Unit is trying to display error. Found venting is smashed behind unit. Found unit is receiving proper power. Display will allow selections but is not displaying anything. Cannot check error. Needs ui; ordrng 1 W11378949 (Ui)"

We serviced a

GE REFRIGERATOR

Model ZISB36DYB

Near Novelty, Ohio 44072

Corina H

Job Details: 12/02/2021

"CC that the ff lights do not work. Confirmed. Found the door switch is broken. Will need a new door switch. ; ordrng 1 WR23X10725 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.16269402

Near Ashtabula, Ohio 44004

Dan

Job Details: 12/02/2021

"Customer complaint that unit is not working, found clean led flashing 7 times, ran test cycle, unit filled and began washing, control is not sending power to heater , unit needs new control, part is no longer available ; ordrng 1 WP8564547 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Geneva, Ohio 44041

Dan

Job Details: 12/02/2021

"Customer complaint that unit is not filling completely, Ran diagnostics found f8e1(long/no fill) and f8e6(water hazard), found very little water entering tub, found very little water pressure from supply, advised customer that they needs a plumber to correct water pressure issue, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Ravenna, Ohio 44266

Brian M

Job Details: 12/02/2021

Cc unit just beeping he has everything unhooked Found float switch to be missing from underneath customer stated that there was water it before removing Advised that the beeping abs flashing is a code for float switch Advised on installation OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 12/02/2021

"Verified unit not functioning properly Called whirlpool they stated with these conditions to replace shifter and harness But unit is also on a gfci outlet, whirlpool recommends customer to swap outlet to normal one before we can continue; ordrng 1 W10913953 (actuator) and 1 W11569161 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near Bratenahl, Ohio 44108

Jason N

Job Details: 12/02/2021

"Installed motor/pump assembly. Ran diagnostics cycle, cleared codes. Started normal wash cycle. All functions normal. Op test good."

We serviced a

FRIGIDAIRE RANGE

Model FPGS3085PFA

Near Eastlake, Ohio 44095

Joe O

Job Details: 12/02/2021

"Cc: gas smell, burners not ignitingSprayed exsposed lines with soap solution. Found unit had slight leak at gas valve, incoming line. Gas line was a little loose. Tightened. Unit lighting as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Maple Heights, Ohio 44137

Manny

Job Details: 12/02/2021

"Cc installers put the door backwards, customer stated that she wants the doors to open to the right because she has a window on the left side of the unit and when freezer is open it hits the window. Reverse doors to open to the right, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER/B-IN

Model GU1100XTLB0

Near Cleveland, Ohio 44105

Manny

Job Details: 12/02/2021

"Cc unit will continue to run without stopping, set unit to a normal cycle, ui light started to blinking as if someone was trying to change the cycle settings, unit needs a control and UI but parts are discontinued ; ordrng 1 8534963 (control,electronic) and 1 WP8274734 (UI)"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Brooklyn Heights, Ohio 44131

Manny

Job Details: 12/02/2021

"Cc unit has no hot water, verified that hot water is getting in the unit but valve has a whistle, check heater and no ohms present, replaced heater with part provided by customer. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model GHW9250ML0

Near Berea, Ohio 44017

David R

Job Details: 12/02/2021

"Cc unit not draining properly, noises. Found drain housing had debris, removed and draining. Can hear motor, drain pump showing age, getting louder. Unit almost 20 years old. Gave estimate for motor, belt and drain pump. Customer paid SVC only. Do not order parts.; ordrng 1 280187 (Drain pump) and 1 WP8182793 (Motor) and 1 WPW10388414 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Westlake, Ohio 44145

Gabriel P

Job Details: 12/02/2021

When I when inside the hair salon I started explaining the customer how machine works and he the side to run a deep water with rinse and I told it will fill more but not all the way to the top.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Brook Park, Ohio 44142

Marie V

Job Details: 12/02/2021

"Cc that the unit is freezing food on that the gasket is not sealing all the way. Took temp 33* on fresh food and -3* on freezer. Set freezer temp to max and advise cust that they can always adjust the temp one snowflake lower if food is freezing on fresh food section, gasket Looks good the middle part on liner was pushed in, put a shim to help gasket seal better. Advice cust to monitor unit. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3011LWB

Near Berea, Ohio 44017

David R

Job Details: 12/02/2021

Cc unit not baking. Found ignitor not drawing correct amps. Replaced from t/s. Tested. Good. Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 12/02/2021

"Cc that door broke. Confirmed. Replaced door, leveled unit. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Strongsville, Ohio 44136

David R

Job Details: 12/02/2021

Replaced latch. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model DU920QWDB0

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 12/02/2021

CC that the unit does not work and the kickplate doesnt not stay in place. Confirmed. The ui will not select a cycle except rinse. Found the kick plate broken at the tabs. Will need a new ui and kick plate. Part is nla. ; ordrng 1 3374803 (Ui) and 1 WP3369193 (Panel)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, Ohio 44143

Corina H

Job Details: 12/02/2021

"CC that the oven door does not shut all the time. Called t/l Scott checked the hinges, good, checked the gasket, good, no damage to the cabinet. Wants customer to do a self clean, to pull the door inward. If it still is happening to call t/l back to have engineering figure out next step."

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVQ1

Near Ravenna, Ohio 44266

Brian M

Job Details: 12/02/2021

Cc of leak Suspect door gasket Replaced gasket Ran test cycle no leak found

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Willoughby, Ohio 44094

Joe O

Job Details: 12/02/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TSC

Near Mentor, Ohio 44060

Joe O

Job Details: 12/02/2021

"Cc: not cooling properlyFound unit is in the garage. Found temps in ff section at 40 degrees, freezer at 24 degrees. Found unit has good frost pattern. Customer stated it seems to only be since it got colder. Advised customer refrigerators do not functioning properly during colder months. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Painesville, Ohio 44077

Joe O

Job Details: 12/02/2021

"Cc: rubbing noiseFound motor bushing failed and caused motor to rub on part of the bushing. Found motor mount is bent. Found damage to front panel, and cabinet. Needs cabinet, panel, motor plate, and motorParts out of stock. Office to reschedule; ordrng 1 W10248059 (panel) and 1 279827 (motor!dryer) and 1 8533643 (cabinet) and 1 WP348780 (base)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44112

Jason N

Job Details: 12/02/2021

"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 minutes, held vacuum, no change to gauges. Recharged system with 4.27oz of r134a. Low side pressure stable at 1psi, frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Painesville, Ohio 44077

Dan

Job Details: 12/02/2021

"Customer complaint that oven is not heating properly, started bake for 350 degrees, temperature after preheat at 352 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model LGQ9858PW1

Near Mentor, Ohio 44060

Dan

Job Details: 12/02/2021

"Installed new thermostat and thermal fuse, op test good"

We serviced a

IKEA REFRIGERATOR

Model IX5BBEXDS01

Near Cleveland, Ohio 44109

Manny

Job Details: 12/02/2021

"Cc ice at the bottom of freezer, found drain tube clogged, replaced drain tube with pre Id part op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Amherst, Ohio 44001

Angel

Job Details: 12/02/2021

"Cc that unit is not responding when pressing the buttons or filling with water. Confirmed tried starting unit but would not want to start took apart door checked connections and found the ui harness corroded and ui had some liquid spilled on it as well also the connector on the ui was corroded. Will need ui with harness and control board replaced. Gave customer estimate and said they will leave like that for now and try to find another unit.; ordrng 1 W10902370 (Ui) and 1 W10866124 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ESTATE RANGE

Model TGS325GW7

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 12/02/2021

"Cc that oven is not heating or cooking well. Verified by preheating to 350* and unit when i preheated and waited about 15mins was at 345* to 355. So what i did was calibrated the oven 10* more for her and explained to her how to calibrate it to her preference, but unit is heating and keeping temperature as should. Opt test ok."

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE535S0LZ0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 12/02/2021

Cc that hot light is not showing when turning right side elements on This is a issue with element abs switch not reading properly Will need burners and switchs ; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 W11517959 (Burner) and 1 W11171119 (elmnt-surf)

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Orwell, Ohio 44076

Brian M

Job Details: 12/02/2021

Cc of noise when runningFound unit to have a grinding noise Rotated drum opposite something fell out of drum lip Ran unit with customer noise is gone

We serviced a

MAYTAG DRYER

Model MED835DC4

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 12/02/2021

"Cust wants door to open from left to the right. Swapped door , hinges and latch. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6AW3

Near Avon Lake, Ohio 44012

Angel

Job Details: 12/01/2021

Cc that unit started having the same issue. Verified and it was not as bad as last time but had a small gab verified and the door seemed like it was sagging a little so i loosened the hinges and added a washer to the bottom of ff section door retightened everything and steamed out the gasket again and door was sitting higher and sealing much better. Opt test ok.

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Ashtabula, Ohio 44004

Dan

Job Details: 12/01/2021

"Customer complaint that unit makes loud noise and shuts off after a minute, confirmed, found dead spots in timer, unit needs new timer and motor; ordrng 1 W10857611 (Timer) and 1 279827 (Motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Brecksville, Ohio 44141

David R

Job Details: 12/01/2021

"Replaced left door, made sure all water is working and ice motor moving. Good. Give 24 hours for fun bin. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model RF368LXPS0

Near Perry, Ohio 44081

Jason N

Job Details: 12/01/2021

"Installed latch motor. Ran clean test, motor indexed and locked, no faults. Op test good."

We serviced a

FRIGIDAIRE DRYER

Model FAQE7001LW0

Near Madison, Ohio 44057

Joe O

Job Details: 12/01/2021

Installed element. Ran test cycle. Op test ok

We serviced a

KENMORE DRYER

Model 110.61202011

Near Cleveland, Ohio 44124

Manny

Job Details: 12/01/2021

"Replaced timer opt test ok. Took motor for return or surplus parts.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CE6

Near Independence, Ohio 44131

David R

Job Details: 12/01/2021

"Cc unit door switches, inside lights flickering. Found door switches getting power but intermittently not working. Replaced switches off t/s. Tested. Unit is good and heating. Op test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Mentor, Ohio 44060

Joe O

Job Details: 12/01/2021

"Recovered refrigerant, installed compressor, evaporator, and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), and 1 W10896689 (Coupler) from stock"

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ3

Near Bedford Heights, Ohio 44146

David R

Job Details: 12/01/2021

"Replaced belt and roller. Cleared out all lint inside. Lint trap customer will put on, also missing start button and cycle select knob. Customer able to put on as well. No need to return. ; ordrng 1 WP8544955 (Selector switch) and 1 WP8544955 (Start button) and 1 WP8544939 (Start button)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Lyndhurst, Ohio 44124

Manny

Job Details: 12/01/2021

"Cc dispenser gets jammed up, found broken piece of plastic stuck in ice maker auger, and bail arm would not stay in the off position. Replaced Ice maker, ran harvest test from T to H opt test ok."

We serviced a

MAYTAG DRYER

Model HYE3657AYW

Near Richmond Heights, Ohio 44143

Manny

Job Details: 12/01/2021

"Replaced motor, ran normal cycle, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, Ohio 44094

Joe O

Job Details: 12/01/2021

"Cc: not finishing cycleFound error codes f9e1(not draining). Found unit had a slow drain. Installed drain pump. Unit still has slow drain. Found drain hose installed incorrect when unit installed, and caused line to kink. Adjusted drain hose. Tested. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 12/01/2021

"Cc: customer installed gasket, gasket not sitting correctlyCustomer only received 1 gasket and a cooktop electric element. Customer installed the gasket. And needs mullion railCustomer to Install mullion; ordrng 1 W11177238 (rail-mulln)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBB00

Near Euclid, Ohio 44117

Manny

Job Details: 12/01/2021

"Cc unit no making ice sound like ice maker is working, put ice maker in a force harvest unit is making a clicking noise and wont advance, replaced ice maker using T/S10884390, set to harvest opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

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