Service History 86

We serviced a
MAYTAG RANGE
Model MGRH865QDQ
Near Broadview Heights, OH 44147
David R
Job Details: 06/15/2021
"Cc name not working. Found bake igniter discolored. Not giving correct amps. Replaced from t/s. Tested 350. Good. Cycling, heating. Good. Op test ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near University Heights, OH 44118
Jason N
Job Details: 06/15/2021
"Cc unit stopped coolingFound ff section warm, no airflow from air damper. Freezer section was recently frozen, product starting to thaw. Frost and ice buildup on evap cover, evap fan not working, blades iced up. Turned on manual defrost, defrost heater working. Not a defrost problem, more likely a door was left open causing evaporator to ice up around evap fan. De iced freezer. Freed up evap fan. Evap fan is working. Reassembled freezer, let unit cycle. Good frost pattern on evap, good airflow to both sections. Advised customer to allow up to 24 hrs for unit to return to desired temperatures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Mantua, OH 44255
Brian M
Job Details: 06/15/2021
Installed control Made sure fans kicked on and compressor running Advised to watch for 48 hours OP Test Ok
We serviced a
KITCHENAID RANGE
Model KODE507EBL00
Near Beachwood, OH 44122
Joe O
Job Details: 06/15/2021
Cc: not heating past 177 degreesFound unit in Celsius. Switched to Fahrenheit. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Beachwood, OH 44122
Joe O
Job Details: 06/15/2021
Cc: noiseFound debris in blower wheel. Removed debris. Op test ok
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near Mentor, OH 44060
Jeff M
Job Details: 06/15/2021
The unit is leaking from the fresh food evaporator. The drain is clear unfortunately theres so many cracks plastic in the liner surrounding the drain and it almost looks like 60% of it goes down the drain and the other 40% just leaks through the cabinet. Non-fixable.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 06/15/2021
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Aurora, OH 44202
Brian M
Job Details: 06/15/2021
Customer showed pop took pic Cc unit not dispensing water but it is making ice Found relay clicking for water but no flow Ran diagnostics found flow sensor showing failed Needs valve ; ordrng 1 WPW10159842 (valve-inlt)
We serviced a
MAYTAG DRYER
Model MDG600BWW
Near Willoughby, OH 44094
Jeff M
Job Details: 06/15/2021
The timer knob is cracked needs a new timer knob; ordrng 1 WP33001621 (Knob) and 1 S
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Rock Creek, OH 44084
Jeff M
Job Details: 06/15/2021
The unit is not making any sound no training no notification sounds. Needs a new user interface. It also has a bad temper sensor that has a code that limits the max spin speed due to water temperature issues needs a new set of water valves. No eta ; ordrng 1 W11135391 (Ui) and 1 W11172234 (Water valves)
We serviced a
KITCHENAID RANGE HOOD
Model KVUB600DSS4
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/15/2021
"Replace light and console,opt test ok"
We serviced a
GE REFRIGERATOR
Model TFX25JRYFWW
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/15/2021
"Found tube clog with minerals debri clear out,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/15/2021
"Cc: loose handles, squeaking doorFound floor creaking when door opening and closing. Tightened handles and screws. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Roaming Shores, OH 44084
Jeff M
Job Details: 06/15/2021
Customer is having an issue with the machine cooling its also having an issue with it leaked water out of the freezer freezer once. I called Tech Line I describe to him whats going on he told me as far as the water leaking out since it only occurred the one time make sure that the back freeze drain is not frozen which it is not. All the seals tested good the cabinet tested good theres no holes theres no gaps. Customer had a set a temp gauge is inside the fridge and freezer the fridge register 36? the freezer registered 7?. When I called Tech Line he told me those temperatures were good. Customer also notices at times the temperatures will fluctuate quite drastically throughout the day I tried to explain to him refrigerator goes into a defrost cycle which will cause the temperatures in the fridge and freezer to change drastically. Which is normal. The unit is operating as designed. The water leaking out of the fridge is not duplicatable.
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Marie V
Job Details: 06/15/2021
"Cc that the unit gave an arrow code while working on it and that the light will not shut down. Ran diag, found error code F1E1 and we also found a igniter not sparking. Unit will need ignitor and control.; ordrng 1 WP9762793 (Control) and 1 9762938 (Ignitor) and 8 WP3368921 (Screws)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDE400XW0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/15/2021
Found unit not getting proper voltage from L1 to L2 is only getting 20 v need an electrician
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/15/2021
"Noise customer hearing is normal also show all normal sounds on the user guide,opt test ok"
We serviced a
MAYTAG WASHER
Model MHWE550WW01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/15/2021
"Found error f24 bad valve sensor when starting any wash cycle error code f24 appear replace sensor,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Avon, OH 44011
Gabriel P
Job Details: 06/15/2021
"Found pulley squealing replace dryer kit,opt test ok ; used 1 4392067 (Dryer kit) from stock"
We serviced a
MAYTAG DRYER
Model MEDX600XW0
Near Aurora, OH 44202
Brian M
Job Details: 06/15/2021
Cc of noise Found noise to be idler pulley Replaced using dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
JENN-AIR RANGE
Model JGC7636BS
Near Aurora, OH 44202
Brian M
Job Details: 06/15/2021
Cc unit not igniting properly Found all burners working properly OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Aurora, OH 44202
Brian M
Job Details: 06/15/2021
Installed ice maker ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Solon, OH 44139
Brian M
Job Details: 06/15/2021
"Cc no heat from microwave Found no power coming from transformer Advised on transformer and mag replacement ; ordrng 1 W11238401 (transformr) and 1 W11346197 (Mag) and 1 WP4375321 (fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rocky River, OH 44116
Marie V
Job Details: 06/15/2021
"Cc that the unit is smelling, advise cust to use a different soap, and left some samples for cust to try and also use rinse aid. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/15/2021
Installed mullion rail. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Willoughby, OH 44094
Joe O
Job Details: 06/15/2021
"Cc: rusting out, leakingFound rusted around bleach cup. Advised customer cosmetic issues are not covered under extended warranty."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Marie V
Job Details: 06/15/2021
"Cc that the unit is not cooling but freezer seems like is cooling a little, took temps fresh food section was at 75* and from 2* to 17* on freezer. Took evap cover off and check frost pattern, is good evap fan motor is getting 120V but not running. Unit will need evap motor fan. ; ordrng 1 WPW10464673 (Evap fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Jefferson, OH 44047
Jeff M
Job Details: 06/15/2021
The noise the customer was hearing was the drain pump. She had the lid open while a cycle was running and it caused the machine to go into a safe mode I showed her how to cancel that noise I put the machine into diagnostics everything tested good there was no codes
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/15/2021
Temperatures in the freezer was about 15? the temperature inside the fridge is about 45?. The dampener assembly inside the freezer was set to coldest which limits the cold air into the fridge raider section to force the freezer to stay colder. Unit op tested good; ordrng 1 WP8286828 (Spk) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/15/2021
Cc of ice build up In freezer Found gasket not sealing on door handle side Fixed gasket OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/15/2021
Door was damage re ordering ; ordrng 1 W10746794 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Burton, OH 44021
Brian M
Job Details: 06/15/2021
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Willoughby, OH 44094
Joe O
Job Details: 06/15/2021
Installed sump assembly and spray arm ran test cycle. Op test ok
We serviced a
GE DRYER
Model GHDP490EF1WW
Near Lakewood, OH 44107
Corina B
Job Details: 06/15/2021
"Cc that dryer will not tumble. When we arrived customer explained that dryer was working again so we took a look at it and Ran for about 20min and the dryer is tumbling and heating as designed. But found that the timer was not advancing on the delicate cycle. Gave customer estimate they will not fix unit for now.; ordrng 1 WE4M527 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Cleveland, OH 44102
Corina B
Job Details: 06/15/2021
"Replaced the timer. Started a cycle, timer advanced. Did not hook the vent back up due to the vent being clogged. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/15/2021
"Cc unit not turning on, previously making a squealing noiseConfirmed unit will power on, but not start a cycle. Checked belt, found belt loose, idler pulley had come apart, disengaging belt switch. Unit needs idler pulley. Replaced using truck stock part. Ran dryer op test, good heat and tumble. Op test good.; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44120
Jason N
Job Details: 06/15/2021
Cc unit making knocking noise in cycle.Confirmed noise in operation. Found small pieces of metal debris stuck in front felt seal. Removed and retested. No abnormal sound heard. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near North Royalton, OH 44133
David R
Job Details: 06/15/2021
"Cc some of lettuce and in bags getting condensation. Went into diagnostics, adjusted test 7 defrost mode to step 2, basic 8 hour defrost mode. Covered up half intake air under drawer. Less air will be let to produce. Also went over customer havent to adjust temp and drawer options to different settings. Condensation cannot be stopped. Can refer to owners manual for humidity controls as well. Recommend Produce Preserver as well. Give time for unit to adjust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Cleveland, OH 44115
Dan H
Job Details: 06/15/2021
"Installed new freezer section door, op test good"
We serviced a
JENN-AIR RANGE
Model JES9800CAB00
Near Westlake, OH 44145
Marie V
Job Details: 06/15/2021
"Replace control ,o changes on been able to adjust date but just the time. Most likely is not available any more. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Cleveland, OH 44115
Dan H
Job Details: 06/15/2021
Unable to locate door to repair; saved tckt
We serviced a
MAYTAG DBL WALL OVEN
Model MEW5627DDS10
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/15/2021
The unit will turn on theres only two buttons that will work that is the upper oven cancel button in the lower oven cancel button needs a new main control board user interface the user interface is discontinued. The service call for this machine was applied to the first PVR; ordrng 1 W10757360 (Control) and 1 S and 1 W10322902 (Ui discontinued)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Eastlake, OH 44095
Joe O
Job Details: 06/15/2021
Swapped switches. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Mentor, OH 44060
Joe O
Job Details: 06/15/2021
Installed sump assembly. Ran diagnostics test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Sheffield Lake, OH 44054
Marie V
Job Details: 06/15/2021
Replace thermistor and diffuser. Op test ok
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Lakewood, OH 44107
Jason N
Job Details: 06/15/2021
Cc unit warming drawer off trackFound left drawer slide detached from frame. Removed drawer and reattached drawer slide. Reinstalled drawer. Op test good.
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Cleveland, OH 44144
Jason N
Job Details: 06/15/2021
Installed burner manifold and upper and lower oven ignitors. Tested cooktop burners for proper operation. All burner ignited and proper flame. Ran bake test on upper and lower ovens. Good ignition and preheat. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, OH 44107
Corina B
Job Details: 06/15/2021
"Tapped system no pressure. Checked the ff and Fz evap, condenser and compressor with nitrogen. Found the ff evap leaking. Recovered refrigerant, replaced compressor, ff evapand drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Newburgh Heights, OH 44105
Jason N
Job Details: 06/15/2021
"Cc unit not draining out on certain cyclesCustomer stated several cycles no longer spin the water out of the clothing and the cycle times are shorter. Found several cycle options as well as drain and spin cycle have the spin speed as default none. Showed customer how to set spin speed for cycles. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/15/2021
"Cc unit not making ice Ran ice maker diagnostics. Found code e2 for motor lost position. Ran ice maker test 57, came back 02 for harvest not completed. Unit needs ice maker. ; ordrng 1 W11294907 (Icemaket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near North Royalton, OH 44133
David R
Job Details: 06/15/2021
Cc unit not agitating. Replaced shifter that was ordered. Ran a normal cycle to test out. Bypassed lid to show customer what is going on. Customer say unit agitating correctly. Good. Unit test good. Op test ok
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/15/2021
Cc unit leaking from freezerFound ice buildup on freezer bottom. Defrost drain frozen over. Cleared ice from freezer. Steamed drain tube out. Ensured good flow through. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/15/2021
"Cc unit leaking in freezerFound ice buildup on freezer bottom, drain frozen over. De iced freezer, steamed out drain. Endured good flow though drain tube. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/15/2021
"Cc drawer loose and unit beepingCustomer showed pop, but it was not for this unit. Updated m/s and ran entitlement. Purchase date under 1yr. Customer stated lower drawer is too loose and when power went out the unit beeped. Found crisper bin working as designed, advised customer bin is not free sliding and is supported. Advised customer unit may beep when power is restored to unit after outage. Unit is working as designed."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS3
Near Mentor, OH 44060
Dan H
Job Details: 06/15/2021
"Installed new magnetron , op test good , door was damaged during repair, unit needs new door; ordrng 1 W11206157 (Door)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHC2
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/15/2021
The unit is not turning on. I took the door apart and tested the control. Its getting power. The unit needs a new control. All the service calls for the three PVRs were applied to this one PVR so I only ran a credit card one time.; ordrng 1 5304512731 (Control) and 1 S
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, OH 44126
Corina B
Job Details: 06/15/2021
Replaced the tub. Started a cycle. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Strongsville, OH 44136
Corina B
Job Details: 06/15/2021
"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok ; used 1 W10896678 from stock"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC54EC0HS01
Near Strongsville, OH 44136
David R
Job Details: 06/15/2021
"Cc unit either sometimes starting when press or some functions wont work, being activated will not turn off, sometimes will reset power and work normally, software issues and a new software will be released in August 2021. Called tech line to confirm. As of today is is working fine. Microwave and Oven both turning on and working, heating items up. Op test ok.Over the year update, customer to check app for update. Can come at any time. Of having issue to call connected team.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS950ESS02
Near Strongsville, OH 44136
David R
Job Details: 06/15/2021
"Customer had POP. Cc unit is ticking when turning on. Went through all burner heads, cleaned orfices. Tested all 5 and working every time I turn on. Showed customer what I cleaned. Everything working correctly. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Wellington, OH 44090
David R
Job Details: 06/15/2021
"Cc screeching noises during cycle, especially spin. No error codes. Ran a diagnostics test cycle to test all functions. Nothing stuck by agitator. Went through testing and in spin could hear the noise. Coming from gearcase. Ordering gearcase, cam and belt. **office to reschedule ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Brook Park, OH 44142
Corina B
Job Details: 06/15/2021
"CC that the clothes are wet at the end of the cycle. Ran diag F8e1 long fill. Cleared codes. Started a rinse and spin with clothes, clothes came out damp. Found the spin speed on medium. Advised cust to use high speed spin. Optest ok"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW1
Near Euclid, OH 44117
Dan H
Job Details: 06/14/2021
"Installed new baffle, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE1011KW2
Near Wickliffe, OH 44092
Jason N
Job Details: 06/14/2021
"Cc unit not draining Drained tub, checked drain pump. Found sock stuck in drain pump impeller. Removed. Ran rinse and spin test. Unit drained out properly. Operation test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, OH 44092
Jason N
Job Details: 06/14/2021
"Cc unit will not agitate.Checked shifter. Found shifter arm slipped out of splutch linkage. Per service pointer W11531483, replaced shift actuator using truck stock. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Marie V
Job Details: 06/14/2021
"Replace thermal fuse, tested unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Garfield Heights, OH 44125
Brian M
Job Details: 06/14/2021
Installed evap cover and control OP Test Ok
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44111
Corina B
Job Details: 06/14/2021
"CC that there is a squealing in a spin. Confirmed. Replaced the control. Brought the core back for return. Ran a calibration. Started a spin cycle. Optest ng. Still squealing. Checked the agitator the splines are worn. The gasket on the gearcase is squealing. Will need a new gearcase, agitator, cam bolt, cap and belt. ; ordrng 1 W10721967 (Cam) and 1 285565 (Agitator) and 1 WPW10006384 (Belt) and 1 WPW10074580 (Cap) and 1 W10772621 (Bolt)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, OH 44111
Corina B
Job Details: 06/14/2021
Unit is a Frigidaire washer. Called office
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Euclid, OH 44132
Jason N
Job Details: 06/14/2021
"Cc unit not sensing properly.Customer states unit not filling properly. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started normal cycle with clothing load. Unit filled with proper water level. Advised customer these models will not fill tub with water. Advised customer use deep fill or bulky setting for most water. Unit is operating designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Cleveland, OH 44119
Dan H
Job Details: 06/14/2021
"Customer complaint of no ice and water leaking into freezer section , found fill tube mostly frozen, cleared, installed new valve, op test good"
We serviced a
FRIGIDAIRE WALL OVEN
Model FEF336ECE
Near Willoughby, OH 44094
Jason N
Job Details: 06/14/2021
Installed clock/control. Ran bake test. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/14/2021
Cc leaking from freezer Found drain pan clogged and drain tube not updated Updated tube and cleared clog OP Test Ok ; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Beachwood, OH 44122
Brian M
Job Details: 06/14/2021
Cc unit not working Able to get unit to turn on but not sending power to drain pump Needs drain pump and control ; ordrng 1 W11170317 (cntrl-elec) and 1 W10919003 (pump-water)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Newbury Township, OH 44065
Joe O
Job Details: 06/14/2021
Cc: squealing noiseRollers and pulley worn. Needs dryer repair kit.; ordrng 1 4392067 (dryer repair kit)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Elyria, OH 44035
David R
Job Details: 06/14/2021
"Replaced main control, UI and latch. Ran test 51/52. Good. Op test ok"
We serviced a
GE REFRIGERATOR
Model PTS25SHSCRSS
Near Middlefield, OH 44062
Joe O
Job Details: 06/14/2021
"Cc: not cooling properlyFound temps at 42 in ff section, and 4 in freezer. Compressor was not running when I arrived. Compressor started both fans functioning unit pulling 1.2 amps. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2456GEQ
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/14/2021
"Cc unit leaking Found drain tube leaking Part is NLa Got it sealed up but may leak again Is so part is NLa 61003133 ; ordrng 1 61003133 (hose,drain)"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFE540H0AS0
Near Elyria, OH 44035
Marie V
Job Details: 06/14/2021
"Replace infinite switch, tested u it with cust. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Strongsville, OH 44149
Marie V
Job Details: 06/14/2021
"Replaced gear case, slider, control and impeller. Ran calibration,pass , ran auto test, pass started a normal cycle. Explain cust that 6-7 bath towels = a full load and that it should only use 1-2 tablespoons of detergent. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Amherst, OH 44001
Gabriel P
Job Details: 06/14/2021
"Replace control,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/14/2021
"Cc that the unit stopped cooling and that now is freezing things on fresh food section. Took temps found 40* 36*, freezer was at 13* and 17*. When arrived unit was not running. I started taking freezer apart to verify evaporator, has good frost pattern. Advice to make sure that the doors are closed all the way. if is left open just a little it will cause cooling problems. Cyst said that unit started cooling the day after it stopped cooling. Unit is working as designed at this moment. Op test okt"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, OH 44111
Corina B
Job Details: 06/14/2021
Unit is a Frigidaire washer. Called office
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Cleveland, OH 44102
Corina B
Job Details: 06/14/2021
CC that the freezer door does not shut. Confirmed. Found a lot of food in the freezer to cause the door to not close. Removed some food and door is closing. Replaced the ff gasket. Used Vaseline around the gaskets. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Westlake, OH 44145
Marie V
Job Details: 06/14/2021
"Cc that the unit sometimes has an error code and the door stays locked. Ran diag got error code of F3E1 water level system error. Check drain pump catch, found hair tie and gunk. Cleared out and tested unit. Advice cuts to run a clean water with afresh that will help remove dirt from between drum and basket also in drain pump . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/14/2021
"Cc unit not cooling. Check pressure with bullet piercing valve found leak in system.gave estimate customer will not repair ; ordrng 1 W10858281 (Evaporator) and 1 W10769822 (Compressor) and 1 WPW10143759 (Dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV45K6200EZ/A3
Near Avon, OH 44011
Gabriel P
Job Details: 06/14/2021
"Replace idler pulley,ran time dry,unit working as design,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Avon Lake, OH 44012
Marie V
Job Details: 06/14/2021
"Cc that the top rack on freezer is not attached, corrected issue. Op test ok"
We serviced a
GE DRYER
Model DRSR495GG7WW
Near Geneva, OH 44041
Jeff M
Job Details: 06/14/2021
The dryer is not consistently heating after the fifth successful ignition. It started filling in the gas valve started to rattle. Needs a new set of gas valves ; ordrng 1 WE4X692 (Coil) and 1 WE4X693 (Coil) and 1 S
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Mayfield Heights, OH 44143
Jason N
Job Details: 06/14/2021
Could not install main control. Part sent out is Orion board for compressor. Part number changed on parts lookup. Reordering main control. Advised customer part not showing in stock. Office to contact customer for next service appointment. ; ordrng 1 W11450890 (Main control)
We serviced a
KITCHENAID WALL OVEN
Model KEBC247VSS02
Near Mentor, OH 44060
Joe O
Job Details: 06/14/2021
"Cc: not heatingFound unit is not receiving proper power. Tripped breaker, still not receiving proper power. Need electrician"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Moreland Hills, OH 44022
Dan H
Job Details: 06/14/2021
"Installed new led module, op test good"
We serviced a
GE DISHWASHER
Model GLDA696P01SS
Near Kingsville, OH 44048
Jeff M
Job Details: 06/14/2021
The unit was not turning on upon my arrival unit is receiving 120 V of power main control board is not responding it is receiving power needs a new main control board. EST only ; ordrng 1 WD21X10366 (Control) and 1 S
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Jefferson, OH 44047
Jeff M
Job Details: 06/14/2021
The actuator popped out of the clutch replaced it with the part that was sent a new actuator. Unit tested good
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Wellington, OH 44090
David R
Job Details: 06/14/2021
Replaced both control and evap harness. Calibrated to correct code. Give unit 24 hours to return to normal temps. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25QFXHW00
Near Strongsville, OH 44149
David R
Job Details: 06/14/2021
Replaced FZ fan. Tested. Good. Give 24 hours to return to normal temps. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Kent, OH 44240
Brian M
Job Details: 06/14/2021
Cc unit not cycling properly Ran auto test no stored errors and unit completed with no issue Ran normal for about 15 min unit drained but did not fill back up and wash motor running with no water Needs control ; ordrng 1 W11225084 (cntrl-elec)
We serviced a
KENMORE DRYER
Model 11062722100
Near Aurora, OH 44202
Brian M
Job Details: 06/14/2021
Belt and idler broke Replaced using dryer kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, OH 44137
Dan H
Job Details: 06/14/2021
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/14/2021
"Customer complaint of condensation build up in fresh food section, found fresh food section door uneven and not sealing at the top and bottom corners, leveled unit, used heat and petroleum jelly to adjust door gasket, op test good"