Service History 86 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL1

Near Cleveland, OH 44111

Manny

Job Details: 06/14/2023

"Cc unit leaking, verified and water line on valve is twisted, and leaking under the sink, straighten line and ran diagnostics cycle, unit working as designed, but line was installed wrong and got damaged and causing the line to leak under the sink and under the unit, unit working as designed but line is damaged, customer will needs a new valve under the sink and a new line for the dishwasher."

We serviced a

MAYTAG DRYER

Model MED5100DC0

Near Westlake, OH 44145

Angel

Job Details: 06/14/2023

"Cc that u it was making a squealing noise when running. Ran unit no noise but I took it apart and found idler pulley not spinning as should causing unit to squeal, used repsir kit from truck stock replaced parts opt test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

Bill

Job Details: 06/14/2023

"Cc ice maker not working, confirmed cc. Found evap frozen over again. Changed main board and Ui, tested heater and bimetal tested good. Tested door/ice maker switch via diagnostic, failed. Ordered new switch scheduled follow up for 6/16.; ordrng 1 W11396033 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Strongsville, OH 44136

Marie V

Job Details: 06/14/2023

Cc that the unit door gasket comes off and door does not closes. Verify where gasket sits is a little too wide. Replacing gasket will not fix issue. unit will need new door. Office will contact once they have eta on tha door.; ordrng 1 LW10668874 (Door) and 1 W11240749 (Seal)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Shaker Heights, OH 44120

Corina B

Job Details: 06/14/2023

"CC that the unit does not spin the clothes out. Ran diag F0E5 OFF BALANCE LOAD DETECTED, F7E1 BASKET SPEED FAULT, found the hub and Washplate splines are worn. Will need a new washplate and hub; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Rocky River, OH 44116

Angel

Job Details: 06/14/2023

"Cc that unit just stopped making ice than it made a little but than just stopped again. Verified the harness at the bottom of freezer door and the wires were broken will need new door to fix issue. Gave customer estimate and decided not to continue with repair.; ordrng 1 LW10691266 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

GE RANGE

Model JBP82T0FWW

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/14/2023

"Try installing hinges. They are wrong parts, it will not fix properly and close the latch, door stays open."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Lakewood, OH 44107

Manny

Job Details: 06/14/2023

"Cc unit not advancing in cycle, verified and unit fills but not washing, ran diagnostics and found codes 1-2 for control issues and 7-1 for not heat and 4-3 for motor not running, unit needs motor and control; ordrng 1 W11025157 (pump&motor) and 1 W11087226 (control elec)"

We serviced a

MAYTAG DRYER

Model MEDX700XL1

Near Ashtabula, OH 44004

Dan H

Job Details: 06/14/2023

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, installed new thermal fuse , op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model wtw5010lw0

Near Mentor, OH 44060

Jason N

Job Details: 06/14/2023

"Cc unit in stopped mid cycleFound unit display flashing code f9e1 for drain problem. Water remains in tub. Checked under unit, found wiring pulled out of drain pump connector. Repaired drain pump connector. Ran drain and spin cycle. Unit drained out. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Royalton, OH 44133

Bill

Job Details: 06/14/2023

"Cc door seal torn, confirmed cc. Ordered door seal scheduled follow up for 6/19; ordrng 1 W10846057 (Door seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Cleveland, OH 44109

David R

Job Details: 06/14/2023

Cc unit right door is not lining up correctly with left side. Let customer know that gaskets on doors can come different from factory. Some are close and some are further away from liner. All components are working and no gaps in gasket. All cooling is good. Considered cosmetic because of the look of it. Customer wants to try a new door to see if that will resolve the issue. Ordering name plate and door. ; ordrng 1 LW10912118 (Door) and 1 W11223753 (Badge)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Cleveland, OH 44105

Corina B

Job Details: 06/14/2023

CC that the ff section is not cooling and there is a loud noise. Confirmed. Found the ff gasket not sealing properly. Reattached the gasket. The gaskets are touching the frame. Steamed out the freezer. Found the bearings are worn in the evaporator fan. Replaced the fan from t/s. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Rocky River, OH 44116

Angel

Job Details: 06/14/2023

Cc that unit is not draining properly he was trying to troubleshoot it and he said the drain pump seemed hot. Tested unit and its draining but it looks like the drain pump is overheating causing unit not to drain at the end of the cycle but when it cools down he can cancel it and it will drain. Replaced drain pump tested unit opt test good. Recommended customer to shorten the drain hose because they have a rubber line jointed to the dishwasher one and the longer the line the more the drain pump has to work.; used 1 W10876537 (PUMP-DRAIN) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Moreland Hills, OH 44022

Bill

Job Details: 06/14/2023

"Cc. Unit Ui not responding, confirmed last visit. Changed main board and Ui, tested opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Solon, OH 44139

Bill

Job Details: 06/14/2023

"Cc dent in door, confirmed cc seen dent.; ordrng 1 W11416371 (Panel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Cleveland Heights, OH 44106

Manny

Job Details: 06/14/2023

"Replaced pre id parts, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW3

Near Cleveland, OH 44113

Manny

Job Details: 06/14/2023

"Cc unit not draining, verified and pump just hums, unit needs drain pump; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Garfield Heights, OH 44125

David R

Job Details: 06/14/2023

"Replaced strike, also needed latch. Had surplus. Replaced. Good. Op Test Ok.; used 1 W11513248 ( Latch) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Westlake, OH 44145

Marie V

Job Details: 06/14/2023

"Cc that freezer door does not close. Confirmed, found rail screw was loose causing it not to properly close the door, took everything out, cleaned frost buildup on walls, and corrected issue, op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near North Ridgeville, OH 44039

Angel

Job Details: 06/14/2023

"Cc that unit was not heating. Verified power and found L2 was shorted including the power cord, replaced power cord and terminal block tested unit opt test good.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Bay Village, OH 44140

Marie V

Job Details: 06/14/2023

"Replaced gearcase, belt, cam, shifter and wash plate, tested unit, ran calibration. Op test ok"

We serviced a

KENMORE DRYER

Model 110.928222101

Near Broadview Heights, OH 44147

David R

Job Details: 06/14/2023

"Cc unit not heating. Open thermal fuse. Replaced from t/s and clean out of all lint. . Tested, good and cycling. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Avon Lake, OH 44012

Marie V

Job Details: 06/14/2023

"Cc that unit stopped cooling and when they verify temp unit shows is off. When arrived took temps 56* in fresh food section and and freezer at 29*. Unit will need new control panel. ; ordrng 1 WPW10746274 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Avon Lake, OH 44012

Marie V

Job Details: 06/14/2023

"Cc that the unit is very loud at the end of the cycle. Ran diag no error codes. Ran auto test, pass tested unit on high speed spin, when unit stops spinning heard a loud grinding noise. Tilted unit and founf rotor loose, unit will need new gearcase is leaking oil. Ordering parts needed. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W10902814 (Washplate)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Cleveland, OH 44120

Bill

Job Details: 06/14/2023

"Cc unit banging during operation, confirmed cc pulled diagnostics codes f0e5 out of balance load detected. Leveled unit, cleared codes, ran diagnostics auto test. Opt test good."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near South Euclid, OH 44121

Bill

Job Details: 06/14/2023

"Cc would not drain, confirmed cc at last visit. Changed lower wiring harness, opt test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18PRAW0

Near Kingsville, OH 44048

Dan H

Job Details: 06/14/2023

"Customer complaint that unit is not cooling, freezer section temperature at 49 degrees, fresh food section temperature at 58 degrees, evaporator fan is running, compressor is running, no frost pattern on evaporator, system has a leak, unit needs new compressor , evaporator and filter drier, compressor is no longer available ; ordrng 1 5303917953 (Evaporator) and 1 5303917190 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Ashtabula, OH 44004

Dan H

Job Details: 06/14/2023

"Customer complaint that lid lock is broken, ran diagnostics found f5e3(lid will not lock or unlock) error code, installed new lid lock, op test no good , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11626074 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Wickliffe, OH 44092

Jason N

Job Details: 06/14/2023

"Cc unit making a loud grinding noisePlugged in unit. Found noise in question is coming from condenser fan in rear. Pulled back cover, found condenser fan blade slightly contacting condenser line that is run too close to fan blade. Manipulated condenser line away from fan blade, no stopped. Op test good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Maple Heights, OH 44137

Corina B

Job Details: 06/14/2023

CC that the upper spray arm is not spraying. Confirmed. Found the pump and motor not pushing the water up to the upper spray arm. Will need a pump and motor; ordrng 1 W10888591 (Pump and motor)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Andover, OH 44003

Dan H

Job Details: 06/14/2023

"Customer complaint that unit is not starting, confirmed, found wire backed out of motor harness, no damage, reinstalled, op test good"

We serviced a

GE WASHER

Model gfw850spn0rs

Near Mentor, OH 44060

Dan H

Job Details: 06/14/2023

"Customer complaint that unit is not filling with water, confirmed, cold valve is barely opening, unit needs new valve; ordrng 1 WH23X29553 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Strongsville, OH 44149

David R

Job Details: 06/14/2023

"Cc unit not heating. Found open heater and squeaking from rollers. Will need heater assembly and dryer kit. Gave estimate to customer.. ; ordrng 1 DC97-14486A (Heater assembly) and 1 DESAMKIT (Dryer kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Painesville, OH 44077

Dan H

Job Details: 06/14/2023

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ1

Near Grafton, OH 44044

David R

Job Details: 06/14/2023

"Cc unit sparked with rack inside. Let know rack is metal, if coating on rack is exposing metal, can spark. Also if using rack and not having an item on top of rack and bottom on turntable, arching can occur. Customer showed me where it arched electricity at, half a inch crack in left side of cavity. Calling whirlpool. Techline put down as cosmetic, suggested using paint touch up on it. Unit is good otherwise, Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Avon Lake, OH 44012

Marie V

Job Details: 06/14/2023

"Defrosted ice, replaced harness and control. Programmed control to code 28. Set to recommended tems. Op test okBrought core for return."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Grafton, OH 44044

David R

Job Details: 06/14/2023

"Cc door is falling down. Found broken hinges. Will need both. ; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model CVEX4270W

Near Avon, OH 44011

Angel

Job Details: 06/14/2023

"Cc thst fan switch was not working would just stay on they had the breaker turned off. So she went to turn it on and fan was not running anymore and it wouldnt turn on either will need fan switch. Gave customer estimate and stated since its not on anymore they will just use like that for now and buy new. ; ordrng 1 WP74009256 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lorain, OH 44052

Angel

Job Details: 06/14/2023

Cc that she had change around the agitator and unit was making a noise when unit starts and she wasnt sure if it was because of the change. So I removed the change and tested unit on a normal cycle with some sheets to see what was the sound and it was not making any sound it was working as should it was probably just the change opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Lorain, OH 44052

Angel

Job Details: 06/14/2023

"Arrived at home and after resetting unit last visit unit was cooling as should ff section was at 34* and freezer at 8*, but I still installed all parts. Main board, power supply board, ui and both freezer and ff section harnesses set temps to recommended opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 06/14/2023

"CC that the ice is melting. Confirmed. Ff evap 40. Checked the evaporator no frost pattern. Will need a evaporator and compressor. Customer does not want to repair; ordrng 1 W11492867 (Evaporator) and 1 W10276644 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700EWH0

Near Highland Heights, OH 44143

Jason N

Job Details: 06/14/2023

Cc unit display does not work but unit is functional Confirmed nothing on the display but can start various functions. Checked connections on interface board. All checked good. Unit will need display board replaced. Customer declined repair at this time. Estimate only ; ordrng 1 WPW10603096 (Dispay board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Independence, OH 44131

Corina B

Job Details: 06/14/2023

"CC that there is no water, after replacing the filter. Confirmed. Ff 43-39 control is set on 2 snowflakes for the ff and 3 for the freezer. Removed the filter, no water. Steamed out the reservoir. Water was dispensing from the door. Advised Cust to monitor it. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/14/2023

"Cc unit not cooling in both sections Found no airflow to both sections, evaporator frosted over. Ran diagnostics, defrost heater test, heater turned on. Steamed evaporator clear and replaced defrost thermistor using truck stock part. Airflow restored to both sections. Advised customer that it will take up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSG

Near Parma, OH 44134

Corina B

Job Details: 06/14/2023

CC that the oven is not working. Confirmed. Checked the amps 2.68 amps. The igniter is weak. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Parma, OH 44129

Corina B

Job Details: 06/14/2023

"CC that the u it is not starting. Confirmed. Ran diag 4-3 wash motor not running. The screws are stripped out on the panel. Checked the control 0 volts to the pump and motor. Will need a new control, gasket, ui panel, pump and motor. ; ordrng 1 W10836798 (Ui) and 1 W10906426 (Control) and 1 W11025157 (Pump and motor) and 1 W11498831 (Gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, OH 44129

Corina B

Job Details: 06/14/2023

"CC that the baskets shakes when it spins. Confirmed. Found the basket leaning towards the left. The floor has a slop, Raised the feet with blocks. Ran a drain and a spin. When unit was spinning there was a squealing noise. Replaced the cam from t/s. Opt test ng. Will need a new Gearcase and belt; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11510461 (Washplate), used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Cleveland, OH 44113

Manny

Job Details: 06/14/2023

"Cc unit leaking, and power cord damage,verified and cord is damaged, ran cycle as soon as unit switch to hot the water started coming from the drawer and from underneath, took lid off and unit leaking from the dispenser, unit needs dispenser with drawer and power cord; ordrng 1 W10364594 (dispenser) and 1 W10395619 (drawer) and 1 WPW10205499 (cord-power)"

We serviced a

GE REFRIGERATOR

Model ZFSB23DRBSS

Near Cleveland, OH 44102

Manny

Job Details: 06/14/2023

"Cc unit not cooling, verified and compressor not starting, hooked tester and compressor humming, hooked to killawatt and unit pulling 9.4amps, unit needs control inverter and filter, customer will not proceed with the repair ; ordrng 1 WR87X10111 (compressor) and 1 WR49X10283 (inverter kit) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW2

Near University Heights, OH 44118

Jason N

Job Details: 06/14/2023

"Cc unit oven randomly turns itself on, burners seem too hot Ran diagnostics, no faults in history. Tested burners, set to 5, all burners heating and cycling on and off. Set to 7, same result, cycling on and off properly. Customer stated unit bake or broil functions will appear on display, but is not actually starting just waiting for another start button input. Called wp techline, Brandon, due to the unit not actually heating on its own, suggested we can try replacing console board. Quoted customer, not repairing at this time. ; ordrng 1 W10894098 (Ctrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42QMB01

Near Chagrin Falls, OH 44022

Jason N

Job Details: 06/14/2023

"Cc not cooling after power surgeUnit powers on, but compressor is not running. Checked signal voltage from main control, good at 7.2vdc. Replaced inverter using misc. truck stock part. Compressor started. Unit is cooling, but condenser fan is not running. Checked voltage to condenser fan motor, good at 122vac. Unit will need condenser fan motor replaced. ; ordrng 1 W10181323 (Motor-cond), used 1 W10629033 (Inverter) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Perry, OH 44081

Jason N

Job Details: 06/14/2023

"Cc unit not cooling in the ff sectionFound ff evaporator frosted over. Ran thermistor tests 1, 2, and 39. All reported as passed. Ran test 3 ran operation test. Fan tests passed. Found drip pan is bowed under ff evaporator. Per service bulletin W11092686, ordering drip pan and evaporator fan harness. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Madison, OH 44057

Jason N

Job Details: 06/14/2023

"Cc unit needs updated heater element installedInstalled heater element using customer supplied pre Id per service bulletin W11540964 and s code S17304. Could not run cycle test, unit is not installed at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/14/2023

Cc concerns about wash performance Unit seems to wrinkle her clothes Unit is functioning properly Advised on cycle selection

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Kent, OH 44240

Joe O

Job Details: 06/14/2023

Installed motor and belt. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Ravenna, OH 44266

Joe O

Job Details: 06/14/2023

"Cc: long dry timesCustomer stated new vent all the way from dryer, but not drying properly. Found element shorted to ground. Needs elementCustomer does not want to repair at this time; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP8

Near Aurora, OH 44202

Joe O

Job Details: 06/14/2023

"Cc: not making iceFound ice maker receiving proper power. Ice maker cycling, not calling for water. Needs ice maker. Replaced ice maker. Cycled. Op test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

GE WASHER

Model GTW680BSJ6WS

Near Chagrin Falls, OH 44022

Joe O

Job Details: 06/14/2023

Installed belt and rps. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 06/14/2023

"Cc: door locked, ui unresponsiveFound no indicator led on control. Found control is receiving proper power. Drain pump circuit reading open. Needs control and drain pump. ordrng 1 W11458345 (Drain pump) and 1 W11583890 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Aurora, OH 44202

Brian M

Job Details: 06/14/2023

"Cc unit making ice but slowly and then noneRan diagnostics on fill tube heater Heater is open Needs heater ; ordrng 1 W11087201 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NGD5800HW0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/14/2023

Cc unit not drying well Found lint build up on vent housing outside Advised on maintenance cleanings Removed chunks of lint build up Ran test cycle unit is heating properly

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Pepper Pike, OH 44124

Brian M

Job Details: 06/14/2023

Cc no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Chesterland, OH 44026

Brian M

Job Details: 06/14/2023

Cc of noise Found rotor bolt to have vibrated out Reinstalled with shifter kit Advised to watch

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chardon, OH 44024

Brian M

Job Details: 06/14/2023

Cc unit making noise Found sea shell in front bearing Removed OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, OH 44077

Brian M

Job Details: 06/14/2023

Installed leds OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rock Creek, OH 44084

Brian M

Job Details: 06/14/2023

Cc no ice Found container set screw that hold parts together stripped out Needs container ; ordrng 1 W11244434 (ice-contnr)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Fairview Park, OH 44126

Manny

Job Details: 06/14/2023

"Cc unit leaking from the ice machine, verified and when water is turn on the valve stays open and never closes, unit needs inlet valve ; ordrng 1 W11043013 (valve)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland Heights, OH 44121

Bill

Job Details: 06/14/2023

"Cc unit would not spin, confirmed cc turned unit on. Led light for final spin came on pump started but tub would not drain. Latch keep clicking on and off. Ordered a new latch, capacitor, and motor. Follow up scheduled for 6/16; ordrng 1 WPW10482836 (Lid latch) and 1 W11227944 (Capacitor) and 1 W11222082 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, OH 44129

Corina B

Job Details: 06/14/2023

"CC that the unit will not drain. Confirmed. F9e1 Drain Pump System Problem, found the wire broken at the drain pump. Repaired wires. Will need a new drain pump and harness. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"

We serviced a

GE REFRIGERATOR

Model DSHS6VGBBCSS

Near Euclid, OH 44117

Joe O

Job Details: 06/14/2023

"Cc: noise when fan runningFound small amount of vibration noise from fan upon start up, then went away. Played with housing, noise did not come back. Inspected fan assembly, not hitting anything. Fan seems to be balanced. Re assembled. Op test ok"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2830WS00

Near Chesterland, OH 44026

Jason N

Job Details: 06/13/2023

"Cc unit temperatures unstable, sometimes unit will fault and cancel out cycleRan diagnostics, found fault code f1e1 for upper oven appliance manager fault in history. Unit will need appliance manager board replaced. Customer not repairing at this time. Estimate only. ; ordrng 1 WPW10292568 (Appliance manager)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Sheffield Lake, OH 44054

Angel

Job Details: 06/13/2023

"Cc that unit was not heating. Ran unit and it was not heating at all so I took off back of unit and found thermalfix open, had one from surplus installed it tested unit opt test good.; used 1 WP3387134 (Thermistat) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Beachwood, OH 44122

Corina B

Job Details: 06/13/2023

CC that the unit is not turning on. Confirmed. Found the push start was twisted. Reinstall the switch. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GSE25HSHBHSS

Near Painesville, OH 44077

Joe O

Job Details: 06/13/2023

"Cc: not dispensing water, not making iceFound loud vibration when dispensing water. Cycled ice maker. Unit filling, but has low pressure, and vibration noise. Pulled unit. Found noise is coming from filter head losing pressure. Current filter in machine shows installed sept of 22. Advised customer to replace filter, if still having issue will need filter head. Built estimate for filter head; ordrng 1 WR17X22074 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model wtw8000dw5

Near Solon, OH 44139

Corina B

Job Details: 06/13/2023

"CC that there is a loud noise in the spin, maybe the bearings. Confirmed found the bearings worn. No oil on the floor. Will need a Gearcase and Washplate. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Rocky River, OH 44116

Marie V

Job Details: 06/13/2023

"Replaced cut off fuse, vent is clear, tested unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Bay Village, OH 44140

Angel

Job Details: 06/13/2023

"Cc that unit had stopped cooling in top of freezer section and ice started melting but it started working again and it only did it one time. Verified temps and ff section was at 39* and freezer at 8* and ice bin full of ice, did remove evaporator cover to check frost pattern and it was perfect explained to customer it couldve been a glitch or piwer outsge which she wasnt sure of so I recommended her to monitor for now if anything to give us a call."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Brian M

Job Details: 06/13/2023

"Cc unit blinking lights Found error of float switch open Found water in pan Advised customer on conditions and what may have caused it, Ran test cycle found a little to much soap suds, advised OP Test Ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ravenna, OH 44266

Brian M

Job Details: 06/13/2023

Installed suspension OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY00

Near Avon Lake, OH 44012

Angel

Job Details: 06/13/2023

"Cc that unit is not cooling as should and ff section drain tube is clogged up. Took temps and ff section was at 46* and freezer was at 12* checked evaporators and both had good frost patterns but they had temps at lowest settings. Looks like unit has a slow leak explained to customer it could be an internal leak because i tried checking both evaporators since it has a uv drier and everything looks good. Explained to her that if temps gradually keep rising unit has to have an internal leak and will need a sealed system, customer said she will keep using as is and cleared the drain tube out for her which she wanted to clean out."

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Fairview Park, OH 44126

Marie V

Job Details: 06/13/2023

"Cc that unit stopped working mid cycle. Confirmed, unit has water on tub. Verify power coming in, good, control not sending any voltage to components, unit will need drain pump and control drain pump shorted control. Also latch was closed, it was opened by hand. Cant tell if is working or not. But if is close it should open by itself. If it was done manually latch can be damaged. Cust will call back if they want to continue. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump) and 1 W11394572 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DVG50M7450WA3

Near Cleveland, OH 44111

Marie V

Job Details: 06/13/2023

Replaced cut off and thermostat. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Cleveland, OH 44144

Marie V

Job Details: 06/13/2023

"Cc of unit leaking. Confirmed, found evaporator was clogged, corrected issue. Tested unit, op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBL0

Near Solon, OH 44139

Bill

Job Details: 06/13/2023

"Cc unit not filling with water, confirmed cc after customer showed me the burnt pod, and wheel from rack. They then explained that the wheel had fallen off and they zip tied it back on. But had no idea where the zip tie was. Found zip tie under float switch, stopping unit from filling with water. Removed zip tie, tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Maple Heights, OH 44137

Bill

Job Details: 06/13/2023

"Cc ice maker not working, confirmed cc no ice pulled tray found the bottom broken. Pulled up ice maker tech sheet, tested ice maker, ice maker would not work. Ordered new ice maker and tray. Scheduled follow up for 6/15; ordrng 1 W11284458 (Ice maker) and 1 WPW10558423 (Ice container)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Strongsville, OH 44149

David R

Job Details: 06/13/2023

Cc unit not starting. Broken door switch. Replaced from t/s . Tested. Good. Op Test Ok.; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JUD248RCCX00

Near Chesterland, OH 44026

Jason N

Job Details: 06/13/2023

Cc unit not powering on Found no functionality from unit. Customer stated unit was displaying an error code before it powered off completely. Checked power into main control. Good at 122v. Unit will need main control replaced. Part (W10204648) is discontinued. Unable to repair.

We serviced a

GE DISHWASHER

Model GDT530PGP4BB

Near Beachwood, OH 44122

Jason N

Job Details: 06/13/2023

"Cc unit needs inspected due to an accident Customer stated the unit needs inspected as damage may be suspected due to someone falling across the door and lower rack. Found lower rack bent and interfering with tub gasket. Manipulated rack back into shape. Pushed tub gasket back into track in tub. Closed door, door checks good for proper latch. Started normal wash cycle. Observed unit to ensure proper operation and no leaks. No leaks. Unit op test good."

We serviced a

MAYTAG WASHER

Model mhwe300vf00

Near Ravenna, OH 44266

Brian M

Job Details: 06/13/2023

"F28 long drain Unit full of water and drain pump not kicking in Also found tub bearings worn tons of play in basket ; ordrng 1 WPW10730972 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Painesville, OH 44077

Dan H

Job Details: 06/13/2023

"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 33 degrees, freezer section temperature at -12 degrees, display is flashing er t1(freezer section temperature sensor open or shorted) error code, unit needs new thermistor and control, part is out of stock so not scheduling return appointment ; ordrng 1 5303918850 (Thermistor) and 1 5304531885 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bedford, OH 44146

Corina B

Job Details: 06/13/2023

Replaced the heater. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Rootstown, OH 44272

Brian M

Job Details: 06/13/2023

Cc of noise Found possibly the unit was sitting to close to dryer vent and causing vibration issues Found marking in washer and vent Moved washer away from vent Advised to watch

We serviced a

KITCHENAID RANGE

Model KSEG700EBL0

Near Bay Village, OH 44140

Angel

Job Details: 06/13/2023

"Cc that left front burner is staying on high wont click off and he installed a new switch and same thing. Checked burner and and its good not shorted or nothing explained to customer it has to be a bad switch gave him an estimate and he said he knows how to install part. I had the part in truck surplus, he said he will install it and if anything he will give us a call.; used 1 W11129442 (Infinite switch) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Berea, OH 44017

David R

Job Details: 06/13/2023

Cc unit not starting. Found broken door switch. Replaced from t/s. Good. Tested. Op Test Ok.; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mentor, OH 44060

Dan H

Job Details: 06/13/2023

"Installed new gearcase, cam kit, belt, and shield, op test good"

We serviced a

AMANA SXS REFRIGERATOR

Model S148DA01

Near Willoughby, OH 44094

Joe O

Job Details: 06/13/2023

"Cc: ice build up in ice binFound ice maker is cycling and making ice, water leaking from ice maker. Needs ice maker; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Windsor, OH 44099

Dan H

Job Details: 06/13/2023

"Installed new capacitor, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5SHDXVD01

Near Kent, OH 44240

Brian M

Job Details: 06/13/2023

"Installed harnessUnit rotated Only getting 4.6 volts on valve and 4.6 on icemaker head Needs valve and icemaker ; ordrng 1 D7824706Q (ice maker) and 1 WP2315576 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW1

Near Euclid, OH 44123

Joe O

Job Details: 06/13/2023

Installed thermal fuse. Tested. Op test ok

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