Service History 86

We serviced a

KITCHENAID RANGE

Model KDRP467KSS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/04/2023

Cc: oven temps incorrectRan test bake to 400. Found initial pre heat unit reached temp of 390 degrees. Found unit averaging roughly 385 degrees. No way to adjust offset temps.

We serviced a

GE REFRIGERATOR

Model DSE25JSHECSS

Near South Euclid, OH 44121

Jason N

Job Details: 10/04/2023

"Installed freezer evaporator fan motor and water tank. Airflow restored to both sections. Ran water dispense test, checked for leaks. Dispense test good, no leaks. Op test good. Advised customer to allow up to 12 hrs for unit to return to desired temperatures in both sections."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FKS00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/04/2023

"Cc: not cooling properly in ff section, freezer temps well below -20Customer stated they had unit off for a couple days. Stated the unit has been plugged in for a day and it seems to be working. Found temps in ff section at 38 degrees, freezer at -3 degrees. Thermistor are reading proper temps. Found bimetal open, and element in range. Unable to duplicate issue at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Brook Park, OH 44142

Marie V

Job Details: 10/04/2023

Cc of unit not making ice. Temps are 4* in freezer and 37* fresh food. Ice maker was off. Cust did not shut it off. Replaced ice maker and cycled it. Op test okAdvice cust 48 to 72 hours for a full bin if Not using

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Lakewood, OH 44107

Angel

Job Details: 10/04/2023

"Cc that seal is coming off and ice maker is making to much ice wont stop making ice even if you turn it off. Verified seal and seal is good i added adhesive all around the liner behind the seal than installed seal again asked customer to wait at least 2hrs for the adhesive to cure. And for the ice maker I will be ordering a new one, I raised the arm and it will still cycle it will not shut off.; ordrng 1 W11565638 (Ice maker)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS2

Near Lakewood, OH 44107

Angel

Job Details: 10/04/2023

"Cc that unit was hiving her error codes. Verified by running diagnostics and found that it was an F2E1 error code erased error code and reseted unit explained to customer if this were to happen again she will need the console replaced.; ordrng 1 W10915031 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1614TW0

Near Cleveland, OH 44111

Angel

Job Details: 10/04/2023

Cc that unit was making a noise and temps raised a bit in the freezer after a power outage but now its working again. Took temps and freezer was at 8* and ff section at 40* but it looks like it was just turning on from a defrost. Took off evaporator cover to check frost pattern and unit had a perfect frost pattern. Explained to customer if unit shuts off after a power outage depending on how long unit will loose temperature because compressor is not running. But as of now unit is working as should opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Cleveland, OH 44102

Angel

Job Details: 10/04/2023

Cc that door is dented. Confirmed door is dented but top plastic piece is cracked as well will need to order as well will use panel on return visit.; ordrng 1 W11632693 (Console cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB01

Near Cleveland, OH 44120

Jason N

Job Details: 10/04/2023

"Cc unit still not cooling Found compressor very hot and still tripping relay overload. Fan is working properly. Pulled start relay from compressor, relay is burnt. Tried installing another start relay device. Upon compressor startup relay burnt up. Compressor is internally damaged due to running so long without a condenser fan. Compressor will need replaced. Customer does not want to move forward with another repair; saved tckt"

We serviced a

WHIRLPOOL ICE MAKER

Model GI15NDXZB1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/04/2023

"Cc: high pitch noise, no waterEntered manual diagnostics. Found unit sensing full bin of water. Needs recirculating pump; ordrng 1 W11542867 (Recirculating pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Joe O

Job Details: 10/04/2023

Installed suspension rods. Ran auto test. Op test ok

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Willoughby, OH 44094

Dan H

Job Details: 10/04/2023

"Customer complaint of high pitch noise, started normal wash cycle, lid lock, unit filled and began agitating, canceled, unit drained, ran drain and spin cycle, No unusual noises heard, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Mentor, OH 44060

Dan H

Job Details: 10/04/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, installed new sump assembly, op test good; used 1 WPW10605057XXX (XX NO ORDPUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Aurora, OH 44202

Corina B

Job Details: 10/04/2023

"Replaced the control, pump and motor. Ran a calibration. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near Parma, OH 44134

Bill

Job Details: 10/04/2023

"Cc leaking out the front, could not confirm. Changed gasket, inspected the spray arms. Spray arms looked fine. Ran test not leaks found. Instructed the customer to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Parma Heights, OH 44130

Bill

Job Details: 10/04/2023

"Cc not cooling in fresh food side, confirmed cc. Unit is duel evap, fresh food evap is frozen over. Tested all thermistors, tested good. Tested heaters, heaters tested good. Will need control board, customer chose not to continue repairs at this time. Explained to customer to remove all of the items in unit, unplug for about 24 to 48 hours with door open to allow unit to defrost. Then plug back in as it may start working again.; ordrng 1 W11172798 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near North Royalton, OH 44133

David R

Job Details: 10/04/2023

"Replaced control and overfill switch. Let unit run. All functions test good. Ran diagnostics, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/04/2023

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 1.90 oz r 600a unit cooling, pressures good, op test ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, OH 44130

Bill

Job Details: 10/04/2023

"Cc unit will not turn on, confirmed cc. Found knob to be broken, tested by turning timer with needle nose. Was able to start unit. Ordered new knob, customer said they would install when it arrives.; ordrng 1 W11675852 (Knob)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS05

Near North Royalton, OH 44133

David R

Job Details: 10/04/2023

Replaced UI and Tested. Good. All functions good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Bedford, OH 44146

Corina B

Job Details: 10/04/2023

Replaced the thermostat.opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC7HS22

Near Mentor, OH 44060

Dan H

Job Details: 10/04/2023

"Customer complaint that microwave light is not working, confirmed, found bulb loose, tightened, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Painesville, OH 44077

Dan H

Job Details: 10/04/2023

"Customer complaint that wheels on rack are broken, confirmed, installed new wheels, op test good"

We serviced a

WHIRLPOOL WALL OVEN

Model WOES3027LS00

Near North Royalton, OH 44133

Bill

Job Details: 10/04/2023

"Cc unit is popping, confirmed cc. During preheating, cooking and cooling. Unit is popping and clicking as metals explained and contract. Though it does seem a bit more then one would expect. How ever the unit is operating as it is intended."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cleveland, OH 44102

Angel

Job Details: 10/04/2023

"Cc that unit would not start and would just beep. Verified and found that the float switch was not installed causing unit not to start and just beep, installed float and unit started but started beeping again, error code F7E2 variable speed motor fault, noticed there wasnt water coming in took out unit and found fill hose kinked, rerouted hose tested unit again opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Strongsville, OH 44136

David R

Job Details: 10/04/2023

"Replaced valves and water lines and filter housing. Ran water through. Good, no leaks. Little noise at top of hinge. Calling whirlpool to document if normal.. Techline agreed on normal sounds and noises. Let customer know whirlpool agreed it was normal. If anymore questions can call customer service. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 10/04/2023

Replaced the drain pump. Started a cycle. Opt test ng. The shifter is rattling. replaced the shifter and capacitor. Started a cycle. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Painesville, OH 44077

Dan H

Job Details: 10/04/2023

"Customer complaint of squealing noise, confirmed, found spring cat toys lodged is pulley shield,removed, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Geneva, OH 44041

Dan H

Job Details: 10/04/2023

"Customer complaint that unit is not starting, started normal wash cycle, unit started to fill but would stop and display flashes then starts again, unit needs new control; ordrng 1 W11306302 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Ashtabula, OH 44004

Dan H

Job Details: 10/04/2023

"Installed new harness, op test no good , unit needs new control; ordrng 1 WPW10675033 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS02

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/04/2023

Replaced the control and ice maker. Water trickled out of the valve. Advised Cust to replace the filter. Brought core back for return. Opt test ok.

We serviced a

GE MICRO/OVENCOMBO

Model PVM1790SR1SS

Near Madison, OH 44057

Dan H

Job Details: 10/04/2023

"Customer complaint that unit is not heating and turntable is not working, confirmed, display counts down and nothing is running, unit needs new switches; ordrng 1 WB10X35397 (Switch assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS40FVPA0

Near Highland Heights, OH 44143

Jason N

Job Details: 10/04/2023

"Cc unit not draining and door needs repairedCustomer stated the unit idid not drain all the way on the last cycle she ran and the door is now opening past 90 degrees due to someone falling on the door. Confirmed door opening past 90 degrees, found both hinges and door link brackets are bent, both side will need replaced. Ran cancel drain, unit drained out properly. Ran wash test then canceled to drain. No issues found with drain. Quoted customer repair cost for door. Customer declined. Estimate only. ; ordrng 1 8194001 (Link) and 1 WP8534853 (Hinge door right) and 1 W11612302 (Hinge door left)"

We serviced a

GE REFRIGERATOR

Model CVE28DP2NBS1

Near North Royalton, OH 44133

Bill

Job Details: 10/04/2023

"Tapped unit and drained old refrigerant r600. Pressurized system with nitrogen, could not find any leaks. Changed compressor and filter dryer, charged system with 2.3 onces of r600. Monitored for frost pattern, pattern present. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Mayfield, OH 44143

Jason N

Job Details: 10/04/2023

"Installed freezer door. Ensured good seal. Could not install ice maker, as this is the wrong ice maker for this model. Advised customer if she has ice maker issues in the future, she can call back and we will order the correct ice maker. Op test good."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Diamond, OH 44412

Brian M

Job Details: 10/04/2023

Installed ui OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Atwater, OH 44201

Brian M

Job Details: 10/04/2023

Ui not responding Installed ui and control Ran dlms OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Bedford, OH 44146

Manny

Job Details: 10/04/2023

"Cc that red light and unit will not cool, verified and unit has an universal power cord, and cooling off but wont come on, verified UI connection and good, unit needs power cord and UI.; ordrng 1 W11161250 (harns-wire) and 1 W11387387 (UI)"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Kent, OH 44240

Brian M

Job Details: 10/04/2023

"Cc of noise Found idler pulley worn Replaced using repair kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44128

Manny

Job Details: 10/04/2023

"Cc unit not advancing in cycle, verified and codes F7E5 for shifter fault, tilted back and noticed the cam was broken and not engaging, cap leaking oil and harness had corrosion on the cap connector, replaced cap, harness, and from TS shifter and cam, opt test ok; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Streetsboro, OH 44241

Brian M

Job Details: 10/04/2023

"Installed heater, control, icemaker and facia OP Test Ok Advised to give 3 days to fill bucket"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Aurora, OH 44202

Brian M

Job Details: 10/04/2023

Customer concerned load and go not dispensing Found dispenser functional Advised that its good for 40 loads

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/04/2023

Cc unit sparked inside Found bake element popped and burnt out and burnt hole in heat shield ; ordrng 1 W10726740 (shield-ht) and 1 W10779716 (elmnt-bake)

We serviced a

WHIRLPOOL WASHER

Model Mvw6230hw0

Near Mayfield Heights, OH 44143

Brian M

Job Details: 10/04/2023

"Replaced motor, belt and cam OP Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Amherst, OH 44001

Angel

Job Details: 10/04/2023

Cc that freezer was freezing. Verified and found frost all around inside freezer. Took apart freezer steamed out ice and dried everything up reinstalled everything and recommended customer to open door directly in the center and not from the sides to avoid door not closing properly set temps properly for customer as well opt test good.

We serviced a

GE DRYER

Model GFDS350EL0WW

Near Broadview Heights, OH 44147

Manny

Job Details: 10/04/2023

"Cc that power button is broken, verified and its broken, replaced console with order one, opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GFD28GBLCTS

Near Cleveland, OH 44135

Manny

Job Details: 10/04/2023

"Replaced fan, good airflow, advise customer to allow at least 24 hours for temps to equalize. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model Mvwp575gw0

Near Beachwood, OH 44122

Corina B

Job Details: 10/04/2023

CC that the unit is not draining the water. Confirmed. Found a clip in the drain pump. Replaced the drain pump. Ran a calibration. Started a rinse and spin. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Angel

Job Details: 10/04/2023

"Steamed out ice Replaced control board, ui, and fan harness opt test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Middleburg Heights, OH 44130

Marie V

Job Details: 10/04/2023

"Cc that unit is not washing as well and that the soap does not dissolve. Ran diag, no error codes, found both spray arms clogged up. Will need new. Also dispenser is working properly. Unit will only need both spray arms. Cust will order and install themselves ; ordrng 1 W10803178 (Sprar arm) and 1 WPW10605345 (Top arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Strongsville, OH 44136

David R

Job Details: 10/04/2023

Cc warmer drawer not on correct. Was not installed correctly from install. Corrected the position. Good. Sliding in and out correctly. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Strongsville, OH 44149

David R

Job Details: 10/04/2023

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 1.98 oz R600. Unit starting to cool. Good pressures. Reset temps, good. Op Test Ok."

We serviced a

GE DRYER

Model DBXR453GV1WW

Near Madison, OH 44057

Dan H

Job Details: 10/03/2023

"Customer complaint of squealing noise, confirmed, found top slide bearing worn out, unit needs new bearing ; ordrng 1 WE49X20697 (Top bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Roaming Shores, OH 44084

Jason N

Job Details: 10/03/2023

"Cc unit control not working, door is locked, motor keeps running Plugged in unit, found unit is drain out mode, but not water in tub. Pulled pressure line, able to blow through, no restrictions. Able to cancel drain out mode in diagnostics. Ran auto test cycle, all functions passed, unit drained out. Started quick wash cycle. Unit filled and started washing. Could not replicate issue. Advised customer to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Moreland Hills, OH 44022

Brian M

Job Details: 10/03/2023

Installed gasket

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Brooklyn Heights, OH 44131

Marie V

Job Details: 10/03/2023

Cc of broken panel. Confirmed. Replaced panel. Tested unit. Op test ok

We serviced a

WHIRLPOOL WASHER

Model wtw8127LC1

Near Painesville, OH 44077

Jason N

Job Details: 10/03/2023

"Installed tub ring. Ran auto test cycle, no leaks. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Amherst, OH 44001

David R

Job Details: 10/03/2023

"Old icemaker was stuck mid cycle. Replaced icemaker and both valves. Tested, good. Icemaker cycled and called for water, good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Novelty, OH 44072

Joe O

Job Details: 10/03/2023

Cc: not washingFound error code f8e6(no fill). Ran auto test. Found low cold water pressure. Found house pressure is good. Needs water valve ; ordrng 1 W11205048 (valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Solon, OH 44139

Joe O

Job Details: 10/03/2023

Installed auger motor. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Valley View, OH 44125

Joe O

Job Details: 10/03/2023

"Cc: intermittently not workingCustomer stated unit would start, skip to 1 min remaining and shut off. Customer also stated the unit would not run any cycle. Found error codes f0e3(overload). Ran auto test. Found unit is not shifting. Needs actuator.; used 1 W11481722 (actuator) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Madison, OH 44057

Dan H

Job Details: 10/03/2023

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near South Euclid, OH 44121

Corina B

Job Details: 10/03/2023

"CC that the ice maker is not working. Confirmed. Found the wires to the ice maker is broken. Cust does not want to repair ; ordrng 1 LW11202405 (Door), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TF5

Near Lakewood, OH 44107

Manny

Job Details: 10/03/2023

"Replaced motor and drive bar, opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Olmsted, OH 44070

Angel

Job Details: 10/03/2023

"Cc that unit does not make ice every hour like last technician explained. Explained to customer that this ice maker will take 72hrs for a full bin without using it. Customer monitor for now, ice maker is filling and cycling and its also new and the temps are perfect. Explained to customer by tomorrow around this time bin should be 1/4 to 1/2 way full if they dont use the ice opt test good."

We serviced a

MAYTAG REFRIGERATOR

Model MBL2258XES4

Near Mentor, OH 44060

Jason N

Job Details: 10/03/2023

"Cc unit leaking from freezer and ice buildup Found ice buildup in freezer section, defrost drain iced over. Cleared ice from freezer section and thawed drain tray. Installed updated drain tube. Ensured good flow through drain. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Cleveland, OH 44111

Marie V

Job Details: 10/03/2023

"Cc that unit is not cooling properly. Confirmed took temos unit is on the 57* and higher. Thermistor was replaced a little over a year. Control needs replacement, recommended doing sensor as well. Cust will buy new; ordrng 1 W10843055 (Control) and 1 W11087438 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mentor, OH 44060

Jason N

Job Details: 10/03/2023

"Cc unit not spinning Ran diagnostics, found codes f7e1 for basket speed fault and f7e7 basket unable to reach target rpm. Ran test cycle, found unit is not agitating or spinning. Checked under unit, found belt had come off pulleys and white plastic powder from the splutch was present. Quoted customer pulley and belt replacement. Replaced both parts using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NW0A

Near Willoughby, OH 44094

Jason N

Job Details: 10/03/2023

"Installed spray arm, support and trap. Op test good."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 10/03/2023

Cc unit not washing properly Ran diagnostics found no errors Found lower arm not spinning well Found debris in arms Rinsed out arms Ran test again spray arm moving Advised on soap and hot water usages Advised to watch ; ordrng 1 W11178672 (pump&motor)

We serviced a

WHIRLPOOL WASHER

Model WTW6700TW1

Near Bedford Heights, OH 44146

Joe O

Job Details: 10/03/2023

"Cc: not washing, not completing cycleFound error codes f71(suds). Found hub is worn. Needs hub; ordrng 1 W10820039 (hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GYE22HSKJSS

Near Beachwood, OH 44122

Joe O

Job Details: 10/03/2023

"Cc: not cooling ff sectionFound temp at 50 degrees ff section. Found evap fan not running. Needs evap fan; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMHZ07

Near Lyndhurst, OH 44124

Joe O

Job Details: 10/03/2023

"Cc: intermittently not making ice, freezer door not closing properlyFound ice maker sticking in cycle. Found door is closing. Advised customer on loading. Needs ice maker.; ordrng 1 W11556926 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Lyndhurst, OH 44124

Joe O

Job Details: 10/03/2023

"Cc: not cooling properly, clicking noiseFound temps in ff section at 56 degrees, freezer at 46 degrees. Found ball of ice on cap tube. Needs compressor, evap and drierCustomer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF0

Near Euclid, OH 44123

Joe O

Job Details: 10/03/2023

"Cc: not cooling properlyFound temps in freezer at -5 degrees, ff at 59 degrees. Found drain plugged, ice build up around freezer drawer. Found damper not opening. Needs damper, drain and ice build up clearedCustomer does not want to repair at this time ; ordrng 1 242303001 (damper assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHWZ400TQ00

Near Euclid, OH 44123

Joe O

Job Details: 10/03/2023

"Cc: not drying, not spinningFound drain pump running, not pumping water out. Drain filter clear. Needs drain pump.; ordrng 1 WPW10730972 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD6200SW2

Near Broadview Heights, OH 44147

David R

Job Details: 10/03/2023

Replaced door latch. Tested. Good. Op Test Ok . ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near South Euclid, OH 44121

Corina B

Job Details: 10/03/2023

CC that the bottom of the freezer door and the ff door are sagging. Confirmed. The gasket is not holding in the place. Will need a new freezer and ff door. Advised Cust to look at the new doors. Office to reschedule ; ordrng 1 LW10636410 (Door) and 1 LW10636409 (Freezer door) and 1 W11178521 (Badge) and 4 WP2212648 (Plugs)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Cleveland Heights, OH 44118

Manny

Job Details: 10/03/2023

"Cc unit displaying errors on display, verify and no codes but display is distorted and digits not coming up completely, replaced UI with Pre Id and opt test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Aurora, OH 44202

Brian M

Job Details: 10/03/2023

Customer tried to tighten switch screw and switch fell back into unit Found cavity to be tweaked when pulling unit out several panels was dented and twisted bent panels back into place After putting switch back in found front door is not center to switches door is pushed right not allowing proper closing Switch not easily accessible required unit to be pulled out and left full side torn down. Customer to call whirlpool customer support.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW02

Near North Royalton, OH 44133

David R

Job Details: 10/03/2023

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 1.67 oz r600. Unit starting to cool. Good pressures. No leaks. Good, starting to cool. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Parma, OH 44134

David R

Job Details: 10/03/2023

"Cc unit leaked, last time unit was used was back in 2020, so would be hard to tell if dishes were put wrong, overloaded or if something was blocking the arm from moving. Have bottom kickplate off. Ran diagnostics, no leaks. Running a normal cycle to see if any leaks. Customer stated no leaks in basement, good. Checked gasket, reseated, good. As of now, unit is not leaking. Letting the normal cycle run all the way through with kickplate off so customer can see what is going on."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, OH 44135

Marie V

Job Details: 10/03/2023

"Cc that the unit stopped cooling and that they unplugged it, found water at the drip pan. Cust plugged in unit again. Is at perfect temps at this point but will need defrost circuit parts. To avoid issue from happening again. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11035836 (Control) and 1 W11655738 (Ui)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Parma, OH 44129

David R

Job Details: 10/03/2023

"Replaced control and ignitor, ran bake at 350* cycled on and off heat. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Streetsboro, OH 44241

Brian M

Job Details: 10/03/2023

"Cc unit not cooling Found unit not defrosting properly Ice covering back wall Ran diagnostics found defrost sensor reading short Ran defrost heater, heater kicked on. ; ordrng 1 W11650662 (Heater, fuse kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/03/2023

"CC that the unit does not spin the clothes out. Confirmed. Found the hub is worn. The agitator moves back and forth. The splines are worn on the agitator and hub. The tub ring is cracked. Will need a new tub ring, hub, cam, shifter, agitator and Gearcase; ordrng 1 W10528947 (Hub) and 1 WPW10556325 (Tub ring) and 1 W11418231 (Agitator) and 1 W11454738 (Gearcase) and 1 W11212745 (Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/03/2023

Replaced the damper. Opt test ok.

We serviced a

WHIRLPOOL COOKTOP GAS

Model WFG505M0MW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/03/2023

CC that the flames are to high. Confirmed. Adjusted the flames. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Independence, OH 44131

Corina B

Job Details: 10/03/2023

"CC that that there is water leaking from the filter head. Confirmed. Will need the housing. ; ordrng 1 W11346622 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Independence, OH 44131

Corina B

Job Details: 10/03/2023

Replaced the drain pan and led. Steamed drain hole out. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEB6

Near Wickliffe, OH 44092

Joe O

Job Details: 10/03/2023

Installed evap fan motor. Advised to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED7990FW0

Near Shaker Heights, OH 44120

Corina B

Job Details: 10/03/2023

"CC that the u it is not drying. The is flashing when its on a heavy or bulky loads. Ran diag F4e4 L2 Line Voltage,f6e1 Communication Error UI to CCU Communication Error, f2e1 ui stuck key. Checked the power at the outlet good. Checked the control. Will need a control and ui. Will clean the dryer out also. Have to move the washer the get the dryer out. Cust does not want to repair ; ordrng 1 W10919210 (Ui) and 1 W11038309 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Cleveland, OH 44104

Manny

Job Details: 10/03/2023

Replaced repair kit parts ran test and opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland Heights, OH 44118

Manny

Job Details: 10/03/2023

"Cc unit leaking from the dispenser even though not hooked to water, verified and void in door and bowed under the ice chute causing warm air inside and causing condensation to build up behind the ice door, unit needs FZ door replaced.; ordrng 1 LW10913113 (dor-fip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Willoughby, OH 44094

Jason N

Job Details: 10/03/2023

"Cc condensation in multiple spots in unitFound condensation spot one, dripping from the mullion rail and pooling on the freezer door gasket. Ran diagnostics, checked power to mullion heater, good at 14.1vdc, mullion heater resistance good at 28ohms. Set mullion heater to 100% ON. Found condensation spot two at ice door and dripping into drip tray. Ice maker is not hooked up at this time, but operation is still ON. Turned ice maker operation OFF to prevent excessive cold air from flowing down toward ice door. Advised customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Cleveland, OH 44105

Manny

Job Details: 10/03/2023

"Cc latch broken, verified and unit has broken latch and striker, replaced with Pre Id parts and ran test, opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Newburgh Heights, OH 44105

Manny

Job Details: 10/03/2023

"Compressor box damaged, open the box and compressor missing the suction line plug and discharge line is damaged, spoke to BJ he advise just reordering compressor, reordering compressor, advise customer to open box just to make sure everything its in there and if he see any issues with it to let us know ; ordrng 1 WPW10507886 (compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Willoughby, OH 44094

Joe O

Job Details: 10/03/2023

"Cc: frost build up on evap cover, condensation on freezer doorFound unit is not defrosting. Found condensation building on freezer door. Gaskets are sealing. Condensation starting on stainless, signs of void in door. Needs freezer door, evap harness, and defrost heaterOffice to reschedule. ; ordrng 1 W11567493 (Element) and 1 W11566892 (Evap harness) and 1 W11566705 (Fz door)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Shaker Heights, OH 44120

Corina B

Job Details: 10/03/2023

Replaced the inner panel. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Maple Heights, OH 44137

Manny

Job Details: 10/03/2023

"Cc unit off balance in every load, verified and unit off balance every time, unit needs suspension ; ordrng 1 W11396716 (Suspension)"

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