Local Reviews
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Brian M.
WASHER MAYTAG MVWB835DW4 Installed lid lock Ran auto test OP TEST OK
Jeff M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Installed new part unit op tested good
Gabriel P.
WASHER MAYTAG MVWX655DW0 "Replace washplate,opt test ok"
Gabriel P.
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Ran diagnostic no water going in found out valve was shut off open valve,opt test ok"
Gabriel P.
RANGE WHIRLPOOL WFE525S0HV1 "Found no voltage from l1 to neutral need and electricians ,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Found and error leak took picture steam ice and fix door,opt test ok"
Jeff M.
WALL OVEN WHIRLPOOL KEBS277SBL00 Installed new part unit op tested good
Arthur V.
DISHWASHER WHIRLPOOL WDT720PADM0 Replaced sump and motor assy. Op test good
Joe O.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: humming/vibrating when compressor is runningCustomer states if pressure is applied to the side or bottom of the unit the noise will stop. Ran test 4. Could not hear any vibration. Tested all fans, compressor, And damper, checked error codes. No codes, and could not duplicate the vibration. Op test ok"
Arthur V.
WASHER MAYTAG MHW4300DW0 Upon arrival unit was in a continuous drain mode.unit getting 1 error code long fill no fill. Ran thru service cycle unit passed. Unit working as designed at this time Possible water was off (new move).
Joe O.
RANGE JENN-AIR SVD48600B "Cc: down draft fan comes on when oven gets to a certain temperature and doesn’t shut off, and cooling fan comes on at 220 degreesRan test bake and broil, unit did not turn on down draft. Spoke with BJ he stated that the switches on the downdraft board could be closing causing the downdraft to stay on. Needs downdraft pc board. Parts is no longer available."
Jeff M.
REFRIGERATOR GE PGCS1RKZH2SS Installed new part unit op tested good
Arthur V.
WALL OVEN WHIRLPOOL WOS51EC7AS04 Found control bd fuse open. Replaced with truck stock. Op test good ; used 1 WPW10545255 (FUSE-THRML) from stock
Gabriel P.
MICROWAVE WHIRLPOOL WMC50522HS0 Found user interface control buttons bubbling also around user interface frame popping out took pictures will need to order could not find parts look out on marcone or service matter office pls do search for parts ; schdld next appmnt for 10/15 TUE 1-4
Gabriel P.
REFRIGERATOR MAYTAG MFX2876DRM00 Main valve is crack also found leaking water to the the fittings tightened the fitting no more leak but valve is leaking ordering valve customer prefer morning ; ordrng 1 W10865826 (valve)
Arthur V.
WASHER GE GFWN1100L1WW Found unit drum moving in spin banging up and down. Needs bearing and inner spin basket. Alfso motor is damaged and needs replaced. Customer does not want repaired.
Brian M.
DISHWASHER MAYTAG MDB4949SDM3 Installed control board Ran test cycle OP TEST OK
Corina B.
REFRIGERATOR WHIRLPOOL KSSS42QDW02 Replaced the thermostat. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Actual temp inl fresh food area is 34 deg Unplugged unit to reset no good control giving a hi 1 error. Needs control ; ordrng 1 A01078804 (control)
David R.
WASHER MAYTAG MVWB850YW0 "Replaced parts, tested in service mode. Found nut to bearings loose, tightened. Op test ok."
Dan H.
REFRIGERATOR FRIGIDAIRE FGHB2735NF3 "Installed new control, op test good"
Corey L.
WASHER WHIRLPOOL WFW5620HW0 "Customer removed unit from small closet and brought to basement, found shipping bolts attached, removed bolts, normal operation noise, op test good"
Brian M.
WASHER MAYTAG MVWB725BW0 Installed customer supplied lid lock Ran test cycle OP TEST OK
Corina B.
COOK TOP MAYTAG MGC9536DS0 Replaced the power cord. Adjusted the switches. Optest ok
Jeff M.
WASHER WHIRLPOOL GHW9400PW4 "The units water valve is leaking over the course of the time the machine will fill with water. Valves need to be replaced; ordrng 1 WP8182862 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL GI6SARXXF02 "Found ice buildup common with evaporator drain tube clog, installed new ptrap style drain tube and cleared ice, op test good"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 The unit was 32° in the bin where the vegetables were eight up the temperature for 38 to 40 unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL MRT311FFFH00 Cc: not won’t stay shutGaskets sealing all the way around. Door is closing properly currently. Could not duplicate issue. Advised customer to ensure nothing is in the way of the door when closing. Op test ok
Dan H.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Customer complaint of squeaking noise, unit was unlevel, leveled unit, no squeaking, op test good"
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed control OP TEST Not good No lights or water Called whirlpool ran more test it’s not making sense They advised that I got a bad board and a bad freezer light switch Advised to have board sent in to be tested ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui) and 1 WP12466115SP (light switch)
Jeff M.
DRYER WHIRLPOOL WED5000DW2 T fuse open. upon my arrival customer had the venting torn apart looks like they cleaned it. installed new part unit tested good; used 1 WP3392519 (THERMAL FUSE) from stock
Gabriel P.
RANGE MAYTAG MGR6600FZ0 "Found outer glass loose with tape took glass apart re install back up and put it together,opt test ok advise customer that if it come back out she will need outer glass,opt test ok"
David R.
WASHER WHIRLPOOL WTW7500GC2 "Cc unit has been stopping by itself mid cycle, sometimes display turns off and motor will hum by itself. F8E6 Water Hazard error. Checked the drain hose and pump, good. Checked water valves, good. Checked pressure hose, good. Some buttons did not work on UI. Ordering control and UI*** customer will be home after 8:30. Call when on way; ordrng 1 W11040850 (cntrl-elec) and 1 W11043822 (console CHROME )"
Corey L.
REFRIGERATOR JENN-AIR JFX2897DRP02 "Customer complaint of cooling loss both sections, confirmed room temp both sections, fans nor compressor running, lights are on, ran svc tests, thermistors pass, fans pass, test 4 showed good frost pattern on both evaps, found water under deli drawer control, unit needs deli board and harness; ordrng 1 W10512203 (harns-wire) and 1 WPW10736627 (cntrl-elec)"
Dan H.
RANGE KITCHENAID KODE300ESS00 "Customer complaint that steam comes out of vent and causes error code, ran diagnostics found f2e1(stuck/shorted key) error code, customer called warranty company(Home Depot), warranty company sent it to their in house tech line spoke with Jeff they cannot do anything since call was dispatched from whirlpool, called whirlpool techline spoke to Robert, advised customer stop baking open items in oven then suggested installing moisture barrier kit; ordrng 1 W10745625 (gasket)"
Jeff M.
REFRIGERATOR KITCHENAID KRMF706EBS00 Installed new part unit op tested good
Joe O.
DRYER WHIRLPOOL WED5620HW1 "Cc: loud noise, and shakingFound a bounce dryer sheet sample stuck in the blower. Removed sample pack. Ran test cycle. Op test ok"
Dan H.
DRYER WHIRLPOOL GEW9250PW1 "Customer complaint that unit is not heating, confirmed, found element open, u it needs new element, customer does not want repair at this time ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER MAYTAG MDBH979SAM0 Replaced the ui. Started a cycle. optest ok
Corey L.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Customer complaint fridge is losing cooling on top shelves mostly of freezer but seems to be freezing well now, temps were 8-15 frz and 37 ff with temps at lowest settings -5 and 33, thermistors pass, fans are running, called tl , spoke with Ed, advised to check frost pattern and heater, performed test 6, heater passed, previous ui board installed has been subbed to another part number, unit needs both main and ui boards, customer does not want repair at this time, W11330971 ui , WPW10624574 power supply; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER FRIGIDAIRE FWT645RHS0 "CC that the unit is leaking and making a loud noise. Checked bellow, good. Started a normal cycle found water leaking in the back of the unit, will need a valve. Ran a drain and spin. Found the bearings are worn. Cust does not want to repair. Office to refund the part and labor."
Jeff M.
DRYER WHIRLPOOL LGR6848AW1 "The lint screen has holes in it barely does its job. The unit needs a repair kit the belt is broken the kit does not specify the belt being correct. I want to order the belt separate along with the kit so I’m guaranteed a belt; ordrng 1 341241 (belt,drive) and 1 4392065 (dryer repair kit) and 1 WP349639 (screen)"
David R.
DISHWASHER KITCHENAID KUDE40FXSS3 "Replaced parts, tested. Op test ok"
Jeff M.
WASHER MAYTAG MVWC565FW0 "Cold water valve stuck open valve assembly needs replaced. Est; ordrng 1 W11038689 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER AMANA NTW4516FW2 "Cc recently had people out and they moved her machine and disconnected everything, so she wanted to make sure everything was right with it. No error codes. Ran service mode, ran calibration, looked in back and underneath. All good. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Corey L.
DRYER WHIRLPOOL MGDB835DC "Customer complaint dryer not heating, confirmed, found gas turned off, turned on, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Corey L.
DISHWASHER JENN-AIR JDB2150AWP "Customer complaint dishes are not coming clean like the dirty water is coming back in, ran heavy wash to fill and check drainage into disposal, drain is clear and strong flow, cc also there is a random metal noise sometimes, ran quick wash, noises are normal but customer stated the noise she heard didn’t happen, advised customer with this unit the chopper is designed to chop food particles and may occasionally get a piece of broken glass or another hard object, it gets chopped up and sent through the drain, customer using an eco off brand detergent, gave samples and advised to wash less items than what had been in the unit when tech arrived, nothing should overlap and cups completely vertical"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint that unit is not making ice, fresh food section temperature at 54 degrees , freezer section temperature at 33 degrees, found dye running out of high side line from in cabinet, called whirlpool techline spoke to Adrian, refrigerant leak inside of cabinet cannot be repaired, saved tckt"
Joe O.
DISHWASHER WHIRLPOOL MDB6709AWQ0 Cc: won’t startFound control receiving proper power. Found silver migration on ui ribbon cable. Needs ui; ordrng 1 W10811154 (panel-cntl)
Brian M.
RANGE WHIRLPOOL WFG525S0HS1 Cc unit not keeping temp and temps from vent is hot Ran test bake of 350 waited for unit to cycle with pan added my thermometer reads average temps of 367 after a cycle is done Found temps coming from vent to be around 112 and this is normal Let unit cycle 6 more times can not duplicate issue of not heating evenly Unit functioning and design at this time
Corey L.
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint dishwasher had water still in bottom and it smells it’s also not drying, unit was uninstalled, hooked unit up to test, unit had no errors, completed test cycle, customer not using rinse aid, left samples, unable to duplicate the problem, unit is operating as designed"
Corey L.
DRYER MAYTAG MGD6630HW0 "Customer complaint dryer making noise dryer is louder than before, confirmed heard thumping sound like from blower wheel, confirmed bracket to blower wheel housing not tight to cabinet, optimized bracket, op test good"
Dan H.
REFRIGERATOR FRIGIDAIRE FRS3R4EB0 "Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 7u degrees , no frost pattern on evaporator fans are running, compressor is not, compressor is seized, unit needs new compressor, customer does not want repair, customer needs refunded for part and labor from previous repair ; ordrng 1 5304475102 (comperssor frz)"
David R.
DRYER WHIRLPOOL MEDB850WQ0 "Cc of noise. Idler pulley worn. Replaced with t/s repair kit, tested, good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
Corina B.
WASHER WHIRLPOOL MVWX655DW0 "CC that there is a grinding noise. Ran diag F5E2 – LID LOCK FAULT, F8E1 – NO FILL, LONG FILL. Found drain hose on the ground. Raised the drain hose. Started a agitate found the spline is stripped on the wash plate. Will need a new wash plate."
Arthur V.
REFRIGERATOR FRIGIDAIRE FPHB2899PF2 Replaced freezer ice maker and filter head assy. Ran tons of water thru system. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
DISHWASHER WHIRLPOOL WDF560SAFM2 Cc of leak Found leak coming from float switch area Ran multiple times could not get unit to leak Placed down water mat Advised to watch
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cc of shelf falling, questions about temp. Adjusted temp, went through service test and thermistors all pass. Shelf had a lot of weight on it probably causing one side to come off the support. I took the shelf off, looked at everything, the shelf itself and support are good. Put everything back together, tested, good. Op test ok"
Dan H.
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that light broke in socket, removed base, op test good"
Joe O.
DRYER SAMSUNG DV393GTPAWR/A1 "Cc: no heatCustomer states will heat, then won’t heat for a while. Upon arrival the unit started and was heating. Can hear gas coils clicking on and off. Turned off then turned back on. Unit now not heating. Igniter is glowing but gas valve is not opening. Replaced gas valves. Op test ok; used 1 279834 (COIL2245) from stock"
Joe O.
REFRIGERATOR MAYTAG MFI2266AEQ Cc: not coolingFound compressor not running. Hooked compressor tester to unit. Compressor started right up. Needs start device. Replaced ptc and overload. Unit is cooling. Advised customer to allow up to 24 hrs for unit to get to temperature. Op test ok; used 1 8201786 (STARTER7155) from stock
David R.
DRYER MAYTAG MEDC215EW1 "No heat, found cutoff bad, replaced with thermal cutoff kit from t/s. One of the kits was bad. Tested. Heated and cycled. Op test ok.; used 1 279816 (CUTOFF), and 1 279816 (CUTOFF) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL KRFF305ESS00 "Cust showed pop, sent pic. CC that there is frost in the freezer. Found the gasket not the touching the frame. Steamed out the gasket and used Vaseline around the gasket. Optest ok. No water to unit"
Arthur V.
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Installed drain tube. Cleared drain using steam. Op test good.
Brian M.
WASHER WHIRLPOOL WTW5640XW0 Cc of no spin Found gearcase blown out and grease covering everything under washer Needs gearcase belt actuator and capacitor. EST only
Arthur V.
MICROWAVE JENN-AIR JMW8330DAS Found plug in wall oven supplying power to microwave shorted causing issue. Part needed is no longer available. Part number is . 701704. Advised customer to get a electrician to provide 120 to microwave
Joe O.
REFRIGERATOR FRIGIDAIRE FRS26ZSHB5 "Cc: leakingFound John guess fitting going to freezer door leaking. And found water leaking from the inlet water valve. Needs water valve and John guess fitting.; ordrng 1 218859701 (valve,water5642) and 1 WP2198677 (connector1870), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER ELECTROLUX EIDW6105GS1A "CC that the unit does not turn on. Found the ui flashing, not responding. Will need a main control and ui."
Corina B.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Cust showed pop, sent pic. CC that the freezer handle is loose. Tighten the handle. Optest ok.no water to unit."
Brian M.
WASHER WHIRLPOOL WET4027HW0 Installed latch Ran auto test and calibration OP TEST OK
Corey L.
DRYER MAYTAG MGD5500FW1 "Installed gas burner, op test no good, noise changes to something else, tried tweaking and tightening most every screw on the unit, everything feels tight, unable to get rid of abnormal noises all together, rescheduling to try again ; schdld next appmnt for 10/15 TUE !"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Leveled unit and adjusted refrigerator lines to get rid of bad vibration noise
Corina B.
WASHER AMANA NTW4516FW2 "Unit has no model or serial tag on unit. Called office. Rent a center will need to provide a tag. Brought control back. Just looking it over waiting to a response will need a tub ring, lid lock"
Dan H.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint of frost build up in freezer, found one little drop (see pic), installed new freezer section door gasket, op test good door gaskets are both sealing, applied petroleum jelly to door seals, unit is operating as designed"
Brian M.
WASHER WHIRLPOOL WTW5000DW2 Cc of unit not washing Found lid lock not working Ran manual lid lock test. No good Replaced using truck stock OP TEST OK ; used 1 W11307244 (DOOR LOCK) from stock
David R.
WASHER MAYTAG MVWB765FW3 "Tested out all components. No error codes, valves have resistance, drain pump working, took off and checked pressure hose, good, spin and agitate good, lock I good. Everything test fine. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc of water leaking. Found drip pan cracked. Gave customer estimate. Customer paid SVC.*** do not order part; ordrng 1 WPW10655368 (pan-drip), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WFW9400SW01 "CC that the unit smells. Cleaned out the drain hose from the tub to drain pump. Advised cust if the smell is still there, that the hoses, drain pump, bellow will need replaced."
David R.
WASHER WHIRLPOOL WFW5620HW0 "Cc of leaking underneath. Found drain hose loose and other vent at top loose and off. Checked all hoses while machine filled up halfway with water, no leaks. Checked valves, dispenser, everything dealing with water, no leaks. Op test ok."
Gabriel P.
RANGE KITCHENAID KFGD500ESS00 "Found weak igniter reading .66 amp replace from truck stock,opt test ok ; used 1 12400035 (IGNITER) from stock"
Joe O.
DISHWASHER KITCHENAID KDFE104DWH2 Installed listed parts. Op test ok
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Installed control board is not lighting up Unit is getting power Needs another board ordered ; ordrng 1 W11170319 (cntrl-elec)
Brian M.
WASHER WHIRLPOOL WTW8040DW4 Cc of unit making a noise Ran auto test could not hear an abnormal noise Customer showed me a video of noise could not determine where it was coming from Ran quick wash with clothes Because that’s what she used when making noise Watched a whole quick cycle of 42 min until the end No noise Could not duplicate advised to watch and call back
Jeff M.
DRYER CROSLEY CDE4000FW0 The unit heats and function fine I was not able to duplicate a issue; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Corey L.
DISHWASHER KITCHENAID KUDR01TJBT0 "Customer complaint dishwasher is not powering on and had a plastic or electric smell a few times prior to it not working, confirmed unit is not responding at all, found control failed, control 8528172 no longer available, unable to repair"
Corey L.
WASHER WHIRLPOOL WTW7500GC0 "Replaced lid lock, ran calibration, op test good"
Corey L.
WASHER MAYTAG MVWX655DW1 "Customer complaint washer is stuck on sense, unit was unplugged, plugged in unit, sensing led flashing, held cancel to cancel, customer was not holding down long enough customer held for 4 seconds which is 1 second longer than directed on the unit tech counted 7 seconds to cancel, instructed customer, no error codes, unit is operating as designed"
Corey L.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint fridge door is not sealing all the way on bottom corner, confirmed bottom right corner of ff door is warped not allowing gasket to meet cabinet, unit need new ff dr, advised our office will contact them with updates to our return and when part will be delivered ; ordrng 1 LW10599404 (dor-fip WHITE)"
Jeff M.
REFRIGERATOR KITCHENAID KRMF706ESS01 The deli drawer was set to high causing the vegetables to stay in adequate temperature. Also I turn the heater for the facia Face on the icemaker to 100% so the moisture will evaporate.
Corey L.
WASHER MAYTAG MVWB755DW0 "Customer complaint clothes have white streaks and smelly clothes, found drain hose running to floor drain, advised customer to install standing pipe and refer to installation instructions, u bracket missing, sending bracket to customer, no need to reschedule ; ordrng 1 WPW10280024 (drain hose retainer)"
Gabriel P.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Senior found that it was the gasket pushing door open she correct where customer can use gasket till we order her a new one ordering gasket ; ordrng 1 W10864081 (gasket)
David R.
OTR MICROWAVE WHIRLPOOL WMH31017HW3 Found another part burned up. Found part missing from inside cabinet. Will replace everything at once. Ordering filter board and support *** leaving all parts on the same big box and marking it ; ordrng 1 W10422269 (filter) and 1 W11245707 (support)
Joe O.
RANGE WHIRLPOOL WFG525S0HW0 "Cc: orange flameFound roughly half of the flames are yellow orange. Called whirlpool spoke to David can be caused by something in the air or in the gas supply. Stated it can be caused by by re varnished cabinets, floors, a humidifier. Customer has a humidifier on the counter in the kitchen. Op test ok
Corina B.
DISHWASHER WHIRLPOOL WDTA50SAHW0
Dan H.
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 "Customer complaint that unit is not making ice, ice maker cycles but does not fill, valves are working, have water flow to door, no water through door, unit needs new freezer section door ; ordrng 1 LW10365672 (dor-fip ss)"
Jason N.
REFRIGERATOR MAYTAG MFI2569YEM0 "Cc unit not coolingConfirmed unit is not running, only lights working.Found front panel only responsive when pressing a button, all leds light up at same time. Called wp tech line, David, said check communication wire to front panel, if ok, replace rear board. ; ordrng 1 WPW10312695 (electronic control15100), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER GE GFW490RSK0WW Found unit not draining. Removed filter and cleaned out. Unit op test good
Jason N.
WASHER MAYTAG MVWC565FW Installed listed gearcase parts. Ran auto test and calibration. Op test good.
Arthur V.
DISHWASHER FRIGIDAIRE LFBD2409LM0B Found issue is with control. Intermittently sending power to dispenser. Tested with 120 direct twice and dispenser opened. Tested under test procedures and no 120 to dispenser from control. Needs control Difference in cost from dispenser and control ; ordrng 1 5304512731 (CONTROL BD )
Joe O.
DISHWASHER GE GDF520PGD4BB Installed listed parts. Ran test cycle. Placed water mat. Op test ok
Gabriel P.
DRYER WHIRLPOOL WED8500DC4 "Replace belt,opt test ok"
Jason N.
REFRIGERATOR KENMORE 596.752394 "Cc unit not coolingFound freezer evap frosted over, ran force defrost, heater turned on, defrost circuit good. Unit still cooling while in force defrost. Unit needs new jazz board. Replaced jazz board using truck stock. Defrosted evap. Op test good.; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Joe O.
DISHWASHER KITCHENAID KDFE104DSS5 Cc: not workingFound sump receiving proper power. But not powering on. Replaced sump assembly. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock
Arthur V.
REFRIGERATOR WHIRLPOOL WRB322DMBB "Cust complaint that she came home from vacation and her milk was spoiled. It did not seem as cold to her ,pop cans etc did not seem cold. She adjusted her temp down from 4to 2 and everything seems to be cold now. Checked evap fan motor,baffle motor both good temp in freezer now is 7 deg Temp in fresh food at 34 deg At this time unit op test good"
Jason N.
REFRIGERATOR MAYTAG MFI2569YEM0 "Installed ice maker and front panel control. Ran manually ice maker test, op test good. Front panel reading and functioning correctly."
Joe O.
DISHWASHER MAYTAG MDB8989SHZ0 Cc: not washingFound sump not receiving any power. Checked connection. Found connection loose. Re inserted connection. Op test ok
Corey L.
DISHWASHER MAYTAG MDB4949SDM3 "Customer complaint tube fell off, confirmed found brack for top clip on feed tube missing, replaced, with part sent, op test good"
Joe O.
REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Cc: freezing food in ff sectionFound temps in ff at 38-40 degrees and 4 degrees in freezer. Found freezer temp set to 8. Customer states it was set to 9 and ff was set to 5 so she turned it down to 1. Found water filter frozen. Found damper stuck open and arm came off. Fixed damper arm. Advised customer to try another water filter Because when filter is installed water just blows past seal. Op test ok
Arthur V.
DRYER MAYTAG MDE6000AYW Found i ordered wrong part. No excuses but the look up stinks. Please order correct part Reschedule at customer request ; ordrng 1 WP33001807 (seal)
Jason N.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc unit not making iceRan manual ice maker harvest, ice maker will not index, power in good at 121v. Replaced ice maker using truck stock. Ran manual ice maker test, ice maker indexed and filled mold with water, op test good.; used 1 W10884390 (ICE MAKER ASSY) from stock"
Joe O.
WASHER WHIRLPOOL WTW6600SW2 Installed suspension rods. Ran drain and spin. Op test ok
Joe O.
DRYER MAYTAG MEDB850YW0 Went to install element. Found incorrect element for this unit. Reordering element; ordrng 1 WP8544771 (element)
Joe O.
REFRIGERATOR GE GFE28GSKDSS "Cc: noise, freezing food in ff section, and intermittent temps in ff sectionFound temps in ff section at 43 degrees and 02 degrees in freezer. Found error code 0105(Condenser Fan cannot reach target speed) ran diagnostics test. Found all fans functioning as designed. Spoke to BJ he stated it could be control with the fans all functioning. He stated to replace the control and ff thermistor. ; ordrng 1 WR55X10025 (sensor,temp ff) and 1 WR55X30806 (CONTROL)"
Joe O.
WASHER WHIRLPOOL MVWB765FW3 Installed listed parts. Ran auto test and calibration. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced parts. Tested. Steamed all ice and gasket. Let fz door stay shut for half an hour to conform gasket. Op test ok.
Dan H.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Customer complaint that unit is not running a full cycle and will not dry, ran diagnostics found f4e3(wash motor not running ) error code, wash motor is receiving 120vac , unit needs new sump assembly, installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"
Corina B.
DRYER WHIRLPOOL WED4815EW1 "CC that the timer is ticking. Found the timer ticking when off, will start when pressing the start button. Will need a new timer. Cust is going to install part. ; ordrng 1 WPW10185982 (timer 11658), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE WHIRLPOOL WFG525S0HZ1 "Cc right front burner not lighting. Burner sparking. Made sure orifice was cleaned and cleared out. Made sure cap was on right, turned to light. Burner came on, tried a couple more times and had customer test out. Op test ok"
Dan H.
DRYER AMANA NED4655EW1 "Customer answered door and said he called Tuesday and canceled appointment, he said the dryer vent was clogged and building maintenance cleaned it out and dryer has been working perfectly"
Dan H.
REFRIGERATOR WHIRLPOOL GD25DIXHS00 "Customer complaint that unit is not making ice, ice maker is not cycling, ice maker is receiving 120vac, unit needs new ice maker, customer does not want repair at this time ; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE GE APPLIANCE JB650EF1ES "Checked bake and broil again, checked sensor. Test below range of where it needs to be. Ordering sensor ; ordrng 1 WB21X22134 (sensor asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRS321SDHB02 "Customer complaint that unit is not dispensing ice, found Klondike box jammed in ice chute, removed, unit dispenses ice, unit is operating as designed"
Dan H.
REFRIGERATOR KITCHENAID KBFN402ESS01 "Customer complaint that lights are intermittently not working, confirmed, unit need new led control and light module ; ordrng 1 W10908166 (module) and 1 W11368839 (CONTROL )"
Brian M.
DRYER WHIRLPOOL MEDC400VW0 "Cc of noise when tumbling Found rear support roller and idler pulley worn out Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP10314173 (ROLLER ), and 1 WP691366XXX (XXX DO NOT RESTOCK XXX) from stock"
Dan H.
WASHER WHIRLPOOL WTW8500DC0 "Customer complaint that unit is not starting, confirmed, no buttons working on user interface , diagnostic led is not lit on control, unit needs new control, customer does not want repair ; ordrng 1 W10812418 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER MAYTAG MVWX655DW1 Cc lid is cracked by hinge Replaced lid Ran auto test and calibration OP TEST OK
Brian M.
DISHWASHER KITCHENAID KDTE304GPS0 Cc of white soapy water leaking from left corner Ran multiple runs and could not duplicate a leak ran an almost full cycle still no leak Repositioned door gasket and turned down the jet dry selection Advised customer to watch
Gabriel P.
WASHER WHIRLPOOL WTW4950XW3 "Found error f5e3 lid unlock fault and f2 e1 stuck key and f7e5 shifter fault ,delete all the code ran calibration it lock but also transmission sound loud complete calibration running auto test pass giving him and estimate on latch and shifter also remind him that transmission is bad he will not fix"
Brian M.
WASHER WHIRLPOOL WFW96HEAW0 Cc of leak and Loud noise when running Found flow meter cracked and bearing to have slack and grinding when hand spinning Needs flow meter and tub bearing replaced Est only Q
Brian M.
WASHER MAYTAG MVWB765FW3 Cc unit not working Found error for lid lock Ran manual lid lock test lid lock did not function Need lid lock ; ordrng 1 W10810403 (lid lock assy)
Gabriel P.
DISHWASHER WHIRLPOOL DU1145XTPBA Complaints dishwasher leak found a screw sticking out by the seal not letting it to close also was not level took pictures from both also found gasket seal broken ordering ; ordrng 1 W10542314 (door seal) and 1 WP8269145 (brckt-mtg)
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit water level too low Ran entitlement Ran diagnostics, found code f0e2 for oversuds.Ran auto test and calibration, all functions normal. Advised customer how auto sensing works on unit, also advised no more than 2tbls spoon of detergent or less depending on load size. Op test good."
Gabriel P.
RANGE WHIRLPOOL WFE510S0AW0 "Found loose range wire also burn terminal block ordering parts needed ; ordrng 1 5304409888 (block 5.01) and 1 WX09X10010 (4' 50amp 3 wire rang 27.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Installed new control, op test good"
Gabriel P.
WASHER MAYTAG MVWB835DW4 "Found no issue with unit customer did not know how to use it,I have train her how to use unit found no error all good opt test ok"
Gabriel P.
WASHER MAYTAG MVWB880BW0 Found rotor wet of oil from bearings and shaft ordering stator rotor and bearings and shaft ; ordrng 1 280146 (rotor) and 1 WPW10419333 (stator)
Dan H.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of loud banging noise and wet clothes at the end of the cycle, ran diagnostics found f0e5(off balance) error code, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
David R.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc of dispenser. Replaced with part from t/s. Tested in service mode, no error codes. Advised of using rinse aid. Customer also had questions about wash performance. Unit components check good, cleaned filter, arms to pump and motor clear. Advised for using the rinse aid and high temp wash/heated dry, also presaging dishes to make sure no chumps of food are on the, and also running hot water to sink first if need be. Ran service mode, components good, heater came on. Op test ok*** customer had POP; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
Jason N.
REFRIGERATOR MAYTAG MFT2772HEZ00 "Cc unit not making iceRan ice maker diagnostics, found code e5 for thermistor reading bad. Ran thermistor and harvest tests, both passed. Ran ice box fan test 36, fan not running. Unit needs ice box fan. Customer stated refrigerator section is not cold enough too. Ran step 3, airflow from air outlet very low. No frost buildup in freezer. Ordering damper and evap fan as well; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224591 (motor-evap) and 1 WPW10479155 (control)"
Dan H.
DISHWASHER KENMORE 665.162934 "Customer complaint that door is falling, and unit is not starting, found strike bent and missing latch, corrected, unit started, found links broken, ; ordrng 1 8194001 (26.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MVWB765FW1 Replaced the main control and ui. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok.
Jeff M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Recovered roughly 5 ounces worth of Freon. Remove the compressor and filter installed new compressor and filter put the unit in a 29 inch vacuum hold for 20 minutes tested good. How did 5 ounces of Freon to the system a frost pattern and good heat transfer started to occur unit tested good recommended 24 hours before putting food into the unit
Corina B.
MICROWAVE WHIRLPOOL WOC75EC0HS01 CC that the unit resets itself and the WiFi will not connect. Cust is not here to connect to WiFi. Reset the the control. Called t/l TJ To have customer call IT 1866-333-4591 to set WiFi up and there is an update for the unit resetting it (t/l does not know when this update is coming out)
Jeff M.
REFRIGERATOR MAYTAG MFI2269VEQ5 "Fronts user interface flickers the whole machine shuts off and turns back on needs a rear control and the end caps inside the fridge for the deli lid are broken; ordrng 2 W11197396 (endcap)s and 1 WPW10312695 (electronic control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MVWB865GW0 Fee main control and I. Ran a calibration. Started a normal cycle. Brought core back for return. Optest ok.
Arthur V.
DISHWASHER KITCHENAID KDPE334GPS0 Replaced light indicators bd. Op test good.
Corina B.
REFRIGERATOR KITCHENAID KBFC42FSS00 "CC that the unit will drop in temp and then the ui flashes and a noise. Cust has a video the ui flashes on and off, the damper is opens and closed. Called t/l Kurt will need a main control. ; ordrng 1 W10823814 (cntrl-elec 34151), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER MAYTAG MVWB765FW2 Nothing wrong with the unit cust didn’t realize the unit only fills up with as much water as a program to fill with when I was here last time forgot to put in my report that the hot and cold water lines were reversed so customer got used to was the washer overfilling. The unit was compensating or trying to fill with cold water but was only getting hot because the lines were reversed. Op tested good
Arthur V.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Found compressor running and both fans running but no cool. No frost on evap at all. Needs compressor and evaporator. Customer does not want repaired
Arthur V.
WASHER WHIRLPOOL NTW4516FW3 Found lid switch error. Replaced lid latch assy. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock
Joe O.
DRYER WHIRLPOOL WGD9400SU0 Installed trim and belt switch. Ran test cycle. Op test ok
David R.
WASHER MAYTAG MVWB450WQ1 "Replaced parts, tested, no leaks. Op test ok"
Jason N.
WASHER WHIRLPOOL MVWB765FW3 Installed control board and console. Ran auto test and calibration. Op test good.
Corey L.
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint washer freezes up sometimes on some cycles and dryer cannot be ran at the same time, started dryer and quick wash cycle, unit filled and advanced to wash, unit spins and drains, unable to duplicate the problem, intermittent problems could be a control issue, quoted for control replacement W11201274; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER MAYTAG MDB8959SFZ4 "F6e4, F8E3, F3E2. Same problem as last time. Went over codes, replaced drain pump from t/s. Followed different circuits and everything checks good. Unit still going into drain cycle after 2/3 minutes of being on. Ordering parts; ordrng 1 W10195091 (thermostat) and 1 W10348269 (pump,dran) and 1 W10734532 (float switch) and 1 W10838695 (cntrl-elec) and 1 W11084121 (sensor), used 1 WPW10348269 (PUMP-DRAIN) from stock"
Corey L.
OTR MICROWAVE MAYTAG MMV4205DS2 "Customer complaint plastic fell from door and is broken, confirmed inner liner of door and bracket supporting liner mounted to outer door broken, quoted for new door W10672722, customer does not want repair at this time, customer came to door and to show parts are covered by wpl, ordering part scheduling for Monday; ordrng 1 W10672722 (door/mw)"
Brian M.
REFRIGERATOR ELECTROLUX EI27BS26JS3 Cc of noise and ice maker not working Found ice build up inside ice maker fan auger area and ice chunk on back of wall Called tech line they say unit is non repairable and will reach out to customer
Brian M.
WASHER AMANA NTW4516FW2 Cc unit not spinning Ran ran diagnostics found error for spin speed Replaced actuator using truck stock ran manual spin speed test Ran auto test and calibration OP TEST OK ; used 1 W10913953 (ACTUATOR) from stock
Brian M.
WASHER MAYTAG MVWB765FC3 Cc of noise on spinSounds Like a scrapping sound like the rotor is hitting the stator but also might be the gearcase Needs gearcase rotor and stator ; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor)
Corina B.
DISHWASHER GE GLDT696TSS00 CC that there is no water going into the unit. Found the water inlet hose clogged. Cleaned the inlet hose. Optest ok.
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Installed bin and ice chute OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed evap fan kit Unit started to cool as normal advised to wait 24 hrs to completely cool and up to 48 for ice OP TEST OK
Corina B.
RANGE AMANA ACR4303MFW3 Replaced the wire harness and the terminal block. Heated the oven. Optest ok
Corina B.
WASHER MAYTAG MVWB835DW4 "CC that the lid will not lock. Ran diag no codes. Ran a test cycle for the latch, good. Ran a calibration. Started a rinse and spin."
Gabriel P.
DRYER MAYTAG MEDB835DW4 "Replace control and panel also took core with me for return,opt test ok"
David R.
DISHWASHER WHIRLPOOL WDF520PADW7 "Customer complaint of water filling When not in use. I came today water was turned off, turned it back on, without the unit being on the water started rushing into the unit by itself. Unplug the wire from fill valve, Plug back in, unit went back to working correctly. Still wanna order Valve just in case it starts back again; ordrng 1 W10327250 (fill valve assy)"
Gabriel P.
DISHWASHER KITCHENAID KDFE104HPS0 "Found drain pump loose not connected all the way correct issue no more leaks,opt test ok"
Jason N.
WASHER WHIRLPOOL WTW5000DW2 Could not install control board. Wrong control board ordered for this model. Reordering control board.; ordrng 1 W11116590 (cntrl-elec)
David R.
DRYER WHIRLPOOL n/a No answer. Tagged door.; saved tckt
Arthur V.
DRYER MAYTAG MED6630HW0 "Replaced pipe exhaust. No good. Getting a scraping and vibration from unit. Have had it apart twice. Can not see anywhere the vibration or scraping is coming from. Talked to RA Going to order a motor,blower wheel and housing. ; ordrng 1 W10414388 (clip) and 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel) and 1 WPW10211896 (duct-lint) and 1 WPW10211911 (housing)"
Jeff M.
DISHWASHER KITCHENAID KUDS03CTSS3 Installed new part unit op tested good
Brian M.
DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit will not fill Found water left in tub Ran cancel drain, drain just hums Vacuumed out water found drain motor damaged Replaced using truck stock Ran auto test OP TEST OK ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
Joe O.
RANGE WHIRLPOOL WFG114SWQ0 Installed bake igniter. Ran test bake. Op test ok
Arthur V.
WALL OVEN KENMORE 79030529802 Replaced control. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
RANGE KITCHENAID KSEG950ESS0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
DISHWASHER KENMORE 665.160334 Found water inlet valve leaking. Needs replaced. Customer to replace dishwasher.
Jeff M.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Installed new part unit op tested good. The first evap drain was frozen.
Arthur V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Please order missing connector for u it water line. ; ordrng 1 W11091654 (CONNECTOR DOUBLE LOCK )
Jeff M.
REFRIGERATOR KITCHENAID KSSO42QTX02 Installed new part unit op tested good. I recommend at least 24 hours so the unit can get to temp
Arthur V.
REFRIGERATOR WHIRLPOOL WRS325FDAM Replaced both light assy. Op test good
Arthur V.
DRYER MAYTAG MGDB765FW0 Replaced catch and spread open strike Door closing much better.
Jeff M.
WASHER MAYTAG MVWX655DW0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Joe O.
REFRIGERATOR WHIRLPOOL ARS2464BB Installed water filter housing. Op test ok
David R.
WASHER MAYTAG MVWB850YW0 "F51 RPS sensor. Followed steps tech sheet. Basket is spinning freely, no noise. Checked and everything is plugged in. Went underneath. Checked drive motor and harness, good. Ordering sensor. ; ordrng 1 WPW10178988 (sensor)"
Jason N.
DISHWASHER WHIRLPOOL WDF518SAHM0 "Cc unit still coded e4Called wp techline, Dave, said check for any leaks underneath, this code is for overflow condition, water pushing float up. Ran wash test, watched underneath for leaks. After 30 min, started leaking from sump access cap. Part not separate on parts lookup, comes as part of sump. Ordering sump.; ordrng 4 W10783615 (clamp)s and 1 W11226878 (sump) and 1 W11226899 (gasket)"
Joe O.
DRYER SAMSUNG DV56H9000EP/A2 "Cc: burning smellFound unit filled with lint. Lint was in the element and all over inside. Vacuumed unit out. Op test okCustomers vent flows through the ceiling of house. Advised customer longer venting can cause air flow issues, and potential blockages."
Joe O.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc: not cooling ff sectionFound temps in ff at 66 degrees and freezer at 30 degrees. Found ball of ice on outside of evap cover. Unit pulling 1.1 amp. Found huge ball of ice on cap tube. Found evap fan not running. Spoke with RA he stated it looks like an air flow issue. Needs evap fanCustomer states he is going to order the parts and do the job his self.
Arthur V.
RANGE FRIGIDAIRE LGEF3045KFJ Found f10 error. Overtemp. Check sensor at room temp 1096 ohms. Needs control. Customer to call back if repair is wanted
Jason N.
DISHWASHER KITCHENAID KDFE104DWH2 "Cc unit lower rack wheels falling offConfirmed both front wheels have come off, took pic.Customer stated KitchenAid would not send lower rack wheels to him. Talked to SM, he said he will try to get auth, and order parts. Advised customer if parts arrive at this home, call us to schedule for repair. ; ordrng 4 WPW10195417 (lower roller asm)s"
Jason N.
WASHER MAYTAG WFW72HEDW0 "Cc unit not powering on Plugged unit in ,found unit stuck in drain modeRan diagnostics, found code f3e1 for water level error. Cleared code. Ran diagnostics cycle, unit generating a lot of suds during test. Ran several wash cycles to clear most suds out. Customer states shes not using too much detergent. Advised customer run quick wash with white vinegar to break down rest of suds. Op test good."
Joe O.
RANGE WHIRLPOOL WFE710H0AE1 Installed bake element. Ran test bake to 350. Op test ok
David R.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc not draining. Found garbage disposal had build up debris, removed, unit drained good. Ran test mode, heater came on. Op test ok."
Jason N.
DRYER MAYTAG MGDB765FW0 "Cc unit starting to turn black on back of drumConfirmed discoloration on drum inlet grille. Checked airflow through venting to outlet, good flow. Checked exhaust temps, good at 160 degrees then cycles off. Maytag states this is normal. Op test good."
Corey L.
REFRIGERATOR MAYTAG MFI2569YEM0 "Replaced water valve, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced the main control. Ran step 44 and 45. Cycled and filled. Brought core back for return. Optest ok.
David R.
STACK W/D KENMORE 41794702300 "Noise in spin. Ran unit, heard noise. Bad gearcase. Gave landlord estimate.*** do not order parts, landlord does not want repaired.***never done before, will need two techs. Steaked in bathroom; ordrng 1 3363395 (gearcase ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 CC that the unit is not cooling. Ff 70* Fz 2*. Found the freezer fan is not running and a ball of ice in the right hand corner. Good frost pattern on evap. Checked the evap fan has 120 volts. Will need a new control and evap fan. Cust does not want to repair
Joe O.
REFRIGERATOR KENMORE 253.7031221 "Cc: door seals, ice freezing together in ice binCustomer cleared ice bin. Found ice maker thermistor hanging down in ice bin, missing piece for bottom of ice maker to hold thermistor. Needs door gaskets, ice maker and air handler kit; ordrng 2 241778301 (gasket-door11396)s and 1 243297609 (ICE MAKER8402) and 1 5303918784 (air handler housin5977), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
STACK W/D FRIGIDAIRE GLEH1642FS1 Found drain pump clogged. Removed all debris. Tested. Op test ok
Corina B.
WASHER MAYTAG MVWB766FW0 "CC that the unit is dead. Checked outlet, good. The led light is on to control replaced the control and ui. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent."