Service History 861 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KUDM25SHBL1

Near Brook Park, Ohio 44142

Marie V

Job Details: 06/02/2021

Cc that the door springs are broken. Replaced tested . Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Brook Park, Ohio 44142

Marie V

Job Details: 06/02/2021

"Cc that the unit does not always spins out the clothes and that it never put fabric softener in the load. NnlRan diag F8e1 long fill f0e3 overload f2e1 UI stuck button. Ran auto test pass. Check unit underneath to verify found oil leaking from transmission. Unit will need gearcase and water valve. Cust will call Maytag to see if they help. Do not order parts; ordrng 1 W11455453 (Grearcase) and 1 W11165546 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Lorain, Ohio 44053

Gabriel P

Job Details: 06/02/2021

"Replace motor,cam,drive belt,shifter,shield plate,gearcase,bolt,agitator,capacitor,ran calibration and auto test pass"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Madison, Ohio 44057

Jeff M

Job Details: 06/02/2021

The bearings failed need a new shaft and bearing estimate only; ordrng 1 W10435302 (Shaft/bearings) and 1 S

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Painesville, Ohio 44077

Joe O

Job Details: 06/02/2021

Cc: humming noise when startingFound magnetron humming while heating. Needs magnetronMagnetron out of stock. Office to reschedule; ordrng 1 W10818686 (magnetron)

We serviced a

MAYTAG FREEZER

Model MQF1656TEW01

Near Lorain, Ohio 44053

Gabriel P

Job Details: 06/02/2021

"Replace fan ,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 06/02/2021

"Found inverter making three flashes it means it failed by service pointer also compressor and fans not starting not getting proper voltage need control there is a service pointer but control is discontinued office to do a nation wide search and contact customer if it can be repairable ; ordrng 1 W10629033 (Inverter box) and 1 WPW10219462 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Willoughby, Ohio 44094

Jeff M

Job Details: 06/02/2021

The unit is leaking from the dispenser and the unit is not detecting a proper balance load needs a new control board and dispenser assembly; ordrng 1 W11439664 (Control) and 1 W11465532 (Dispenser)

We serviced a

AMANA DRYER

Model NED5800HW0

Near Westlake, Ohio 44145

Gabriel P

Job Details: 06/02/2021

"Replace blower,opt test ok"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS247HS0

Near Beachwood, Ohio 44122

Brian M

Job Details: 06/02/2021

Installed control OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Cleveland, Ohio 44129

Marie V

Job Details: 06/02/2021

"Cc that the oven does not turns on. Confirmed. Replaced control, gasket and igniter . Tested unit op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Brecksville, Ohio 44141

Corina H

Job Details: 06/02/2021

"CC that the middle rail is hot and the temp was getting warm. Started working after flipping the breaker. Checked the condenser fan, running. Ran diag passed. Advised cust the mullion strip is warm to the touch. Working as designed. Optest ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 06/02/2021

"Replace harness,opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD93EC0AS00

Near Highland Heights, Ohio 44143

Dan

Job Details: 06/02/2021

"Installed new 2 speed fan kit(control and upper blower), op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 06/02/2021

Complaint of leak Could not verify leak conditions due to unit in store with no hook ups Inspected seals and pump and drain motor all are seated properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAH00

Near North Ridgeville, Ohio 44039

David R

Job Details: 06/02/2021

"Cc unit not making ice. Found cut through wiring at bottom of door. Nation wide search, door is discontinued W10472982. Customer paid SVC; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 06/02/2021

Installed valve and line and led OP Test Ok ; used 2 WR02X11330 (5/16 UNION) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Mentor, Ohio 44060

Joe O

Job Details: 06/02/2021

"Cc: not making iceNo ice in fill tube, fill tube at 66 ohms. Ice box fan functioning, no gap is gaskets. Unit has good water pressure, is dispensing water. Followed steps in trouble shooting guide. All pass. Called whirlpool tech line spoke with Liam. Checked thermistors and door switches. Asked if the ice maker was ever changed. Per notes ice maker has never been changed, stated to replace ice maker; ordrng 1 W11099789 (icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Cleveland, Ohio 44120

Corina H

Job Details: 06/02/2021

"CC that the ice maker sometimes works and the crush and cube, found that the ice chute was not closing completely because of pin being bent causing it to flow warm air into the ice bin and freezing up. Ice chute kit and pin were replaced. Ordering ice pin because of being cracked and customer will install bin.; ordrng 1 WPW10312300 (Ice container), used 1 W10161850 (Pack- sub), and 1 W10823377 (Ice door kit) from stock"

We serviced a

GE FREEZER

Model FUF17DLRDWW

Near Mentor, Ohio 44060

Jeff M

Job Details: 06/02/2021

Customers complaining of a smell that is in the garage they thought it was coming from the standup refrigerator inspected the refrigerator front and back top to bottom it smells not coming from the fridge it is coming from another location in the garage I gave them some ideas of what they should do to try to find the location of the smell in the garage but the unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Township, Ohio 44138

David R

Job Details: 06/02/2021

"Cc sometimes ice maker not dripping ice, sometimes lights will go off randomly, noise. Found ice build up all under deli drawer. Water at bottom of FF section as well. Water could be short circuiting deli and causing all random problems. Heard a weird grinding noise, possible the ice maker fan . Will need to also clear drain tube. Will need to order deli control, harness and ice maker, fan. ***schedule as 3 count to take care of all problems ** requesting double labor ; ordrng 1 W10846539 (Fan ice) and 1 W11457241 (Pan) and 1 WPW10769076 (Deli control) and 1 W11170612 (Harness) and 1 W11294907 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Cleveland, Ohio 44120

Dan

Job Details: 06/02/2021

"Customer complaint that unit is not cleaning clothes, ran diagnostics found f3e2(inlet water temperature fault), f5e3(lid lock will not unlock,) f0e5(off balance), and f2e1(stuck key) error codes, started quick wash cycle, lid locked, bearings are very worn, water and oil in rotor and stator assembly, unit needs new gearcase, stator, rotor, and clutch, customer does not want repair; ordrng 1 W11455453 (Geearcase) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 06/02/2021

Cc unit out of balance Found unit needing to be leveled Ran auto high speed spin OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFXS25RYMS2

Near Gates Mills, Ohio 44040

Joe O

Job Details: 06/02/2021

"Cc: not making ice, door sealsFound temps at 2 in freezer and 39 in ff section. Found ff door seal ripped. Unit has good water pressure. Found ice maker cycling but not calling for water. Needs ice maker and ff door gasketCustomer does not want to repair at this time ; ordrng 1 W10830274 (gasket-fip) and 1 W10882923 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHITE-WSTINGHSE REFRIGERATOR

Model n/a

Near Mentor, Ohio 44060

Jeff M

Job Details: 06/02/2021

This is a Westinghouse refrigerator this thing is almost 80 years old. They dont make parts for it they dont stamp model numbers on these theres a serial tag in the back and thats it.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEM0

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 06/02/2021

"Cc: not dispensing waterFound ice paddle is functioning, not getting power to secondary water valve. Tested power to smart valve. Smart valve receiving proper power, not sending power out to secondary valve. Needs smart valveCustomer does not want to repair at this time ; ordrng 1 WPW10270395 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC2

Near Solon, Ohio 44139

Brian M

Job Details: 06/02/2021

Installed UI and control Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Bentleyville, Ohio 44022

Brian M

Job Details: 06/02/2021

Cc unit leaking Found drain tube clogged Steamed drain port unit opened and water flushed through OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Mentor, Ohio 44060

Jeff M

Job Details: 06/02/2021

As I was trying to install the door the chrome ring for the dispenser has recessed screws that are quarter inch drive that required an extremely thin wall driver to access which they dont make I think its a Whirlpool special tool. I need to order a new chrome ring ; ordrng 1 WPW10402180 (Chrome ring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Cleveland, Ohio 44128

Corina H

Job Details: 06/02/2021

"Cust showed pop, sent pic. CC that there is a loud noise when you open the door. Confirmed the damper is making the noise. Will need a new damper. ; ordrng 1 W11164593 (Damper)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Willoughby, Ohio 44094

Jeff M

Job Details: 06/02/2021

we did a video conference. He told me there is a void in the lining of the fridge freezer or theres no insulation present almost like an air pocket. This is non-repairable

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Parma, Ohio 44134

Corina H

Job Details: 06/02/2021

"CC that the cooktop burner do not work and the glass door is loose. Confirmed. The two burners were not plugged in to the spark board. Found the glass is coming loose from the tape. No inner seal on either side. Will need a new door glass, seal and trim. Office to reschedule ; ordrng 2 W11104748 (Trim)s and 1 W11105139 (Trim) and 1 WPW10535776 (Door) and 2 WP3400832 (Screw)s and 4 W11206744 (Screw)s"

We serviced a

MAYTAG DRYER

Model MED7230HC1

Near Seven Hills, Ohio 44131

Corina H

Job Details: 06/02/2021

"CC that there is a loud sound after a few loads. Checked the vent outside, clogged. Advised cust to have the vent cleaned. Found the blower wheel cracked. Will need a new wheel and motor. ; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Cleveland, Ohio 44130

Corina H

Job Details: 06/02/2021

"Cust showed pop, sent pic CC that the unit is not turning off and the freezer can not adjust the temp. Confirmed. Looked at the ui, clip is broken. Will need a new ui. Advised cust the unit will run for 8hours before going into a defrost. Will need a ui. ; ordrng 1 W11214887 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS01

Near Cleveland, Ohio 44124

Joe O

Job Details: 06/02/2021

"Installed ice maker, could not install cam. Cycled ice maker, not filling. Lower cam riveted to lower hinge. Needs hinge assembly, and water valveValve shows no longer available, spoke with BJ, He checked nationwide search, no longer available. Stated office can reimburse for the ice maker minus the cost of hinge. Customer wants to get hinge fixed. Needs lower ff door hinge; ordrng 1 WP2208137 (hinge-door) and 1 2199838 (valve,water(discontinued))"

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/02/2021

Cc icemaker not working properly Found during testing Ice maker not always going to home position Needs ice maker ; ordrng 1 W11234554 (icemaker)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44105

Dan

Job Details: 06/02/2021

"Installed new door seal, op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Strongsville, Ohio 44136

David R

Job Details: 06/02/2021

"Screw stuck inside lid, stripped. Ordering screws and hinge. ; ordrng 1 WP8563965 (Let hinge) and 1 WP8572974 (Right hinge) and 4 W11404293 (Screw)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA1

Near Lakewood, Ohio 44107

Marie V

Job Details: 06/02/2021

"Cc that the unit is trying to work you can hear motor but theres no water in it. Confirmed. Check for power coming in to the valve, had 23V on and off. Removed door and inspected control, check for continuity on wires good. Started unit again and put my leads on pin for water valve, had 20V and drops down to 0 and comes back on and after that motor starts running. Unit will need main control. ; ordrng 1 W10875444 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Aurora, Ohio 44202

Brian M

Job Details: 06/02/2021

"Cc unit going out of balance and shaking Found suspension to be weak and also found slider grinding on the inside of the clutch Needs rods sliders and clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130356 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319EBS2

Near Lakewood, Ohio 44107

Marie V

Job Details: 06/02/2021

"Cc that the unit is not heating, confirmed put my kill a wat meter and a cub with water in unit to test, unit is pulling 4.9 . Called BJ to confirm diag. Unit will need magnetron and diode.; ordrng 1 W10818686 (Magnetron) and 1 W11256462 (Diode)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Andover, Ohio 44003

Jeff M

Job Details: 06/02/2021

The unit has no heat transfer theres no frost pattern theres no cold air blowing the unit is room temperature the compressor is on needs a new compressor and evaporator no eta; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Mantua, Ohio 44255

Brian M

Job Details: 06/02/2021

Cc of low flowFound filter not seated in properly Fixed filter OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFAA

Near Ravenna, Ohio 44266

Brian M

Job Details: 06/02/2021

Installed icemaker OP Test Ok Advised to give it 48 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near North Royalton, Ohio 44133

David R

Job Details: 06/02/2021

Customers had POP. Customer complaint or had questions bout different cycles with unit. Not working the way she thought it would. No error codes. Put a load of towels in. Went into normal cycle. Tested. Explained normal sounds when agitating. Working correctly. Tested drain/spin. Unit is working as designed. Went over using different options and cycles to gain more water. Unit working as designed. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2595WEP02

Near Brecksville, Ohio 44141

David R

Job Details: 06/02/2021

"Cc ice maker not working all the time, not dropping ice. Ice Dispenser is not opening flap of motor not turning. Andrew. 7730902178 tech line. Checked voltages. 120 to ivemaker. Control not sending proper voltage to flapper but getting 120 to motor. Will need motor, icemaker, control and shaft . Customer paid SVC, do not order parts. ; ordrng 1 2303843 (Dispenser control) and 1 WP2252130 (Aug motor) and 1 WP2305243 (Shaft) and 1 WPW10272869 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AW2

Near Parma, Ohio 44134

David R

Job Details: 06/02/2021

Cc unit light not going off. Unit had been unplugged for about two weeks. Plugged in. Unit light is working properly. Going on and off. Tested oven and top burners. Good. Unit working correctly as of today. *** if happens again would order white main control board

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 06/02/2021

"Cc that the unit is not turning on. Confirmed only the lock on UI works, replaced UI and dispenser. Tested unit by going in diag and running step 12. Got error code of F6E1 deleted error code and ran step 12 it worked good. After that unit was acting up didnt want to turn on called BJ and had me reboot unit and tested again, it worked good and ran quick cycle pass. If it happens again will have to replace control and UI at the same time. Op test okBrought core for return"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Newburgh Heights, Ohio 44105

Dan

Job Details: 06/02/2021

"Customer complaint that unit is leaking water from filter, confirmed, found unit leaking from water filter head; ordrng 1 W11346622 (Water filter head)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, Ohio 44141

Dan

Job Details: 06/02/2021

"Customer complaint that unit is not draining, found drain hose clogged, unit needs new drain hoses , part is out of stock so not scheduling return appointment ; ordrng 1 W11414944 (Hose) and 1 W11036159 (Hose)"

We serviced a

GE WALL OVEN

Model JKP55SP3SS

Near Beachwood, Ohio 44122

Joe O

Job Details: 06/02/2021

Customer stated the unit will heat up to temps the unit will not cool down. Stated he had issue in the past and it was the control. Ran test bake. Canceled bake. Unit is cooling. Advised customer the unit seems to be functioning as designed. Customer stated he will monitor. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model GLEEF378CSB

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/02/2021

The units getting power of the cooktop functions needs a new main control board; ordrng 1 316207529 (Control) and 1 S

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Middleburg Heights, Ohio 44130

David R

Job Details: 06/02/2021

"Cc F6E2 communication error code. Gave estimate to customer. Customer calling whirlpool. If customer gets authorization code for parts. Would order main control as well. W10920541 control; ordrng 1 W10919546 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Olmsted Falls, Ohio 44138

David R

Job Details: 06/02/2021

"Cc unit not going pass wash. Found no full long full error. Hot and cold were reversed, corrected. No hot water coming from house. Customer to contact a plumber to look at. Run on tap cold for now. Unit good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Cleveland, Ohio 44113

Dan

Job Details: 06/02/2021

"Customer complaint that unit is not draining confirmed, found a piece of glass lodged in drain pump , drain pump burnt out, installed new drain pump , op test good ; used 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW04

Near Cleveland, Ohio 44103

Dan

Job Details: 06/02/2021

"Customer complaint that door gasket is falling off, customer reinstalled, no damage to gasket, door is sealing, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model LSQ9264HQ0

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 06/02/2021

"Customer complaint that unit is not agitating, found agitator dogs worn, installed new agitator dogs, op test good ; used 1 80040 (Dogs) from stock"

We serviced a

GE COOK TOP

Model PP975SM2SS

Near Kent, Ohio 44240

Brian M

Job Details: 06/02/2021

"Cc unit not powering on Found supply board getting voltage but not supplying it Part WB23T10023 is back ordered spoke to bj nothing in the nationwide lookup was found at this time ; ordrng 1 WB23T10023 (board power univ asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8600AWS

Near Cleveland, Ohio 44143

Joe O

Job Details: 06/02/2021

Installed drain pump. Ran test cycle. Unit is draining. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Madison, Ohio 44057

Jeff M

Job Details: 06/01/2021

The normal wash cycle is not working customer demonstrated this to me. She did it three times and it worked. I tried 10 times and it did not work each time. Its an intermittent issue needs another user interface. I put the unit in diagnostics all the lights do illuminate even after diagnostics the normal cycle would not work for me; ordrng 1 W11416457 (Ui)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/01/2021

The unit is getting 120 V power at the junction box underneath the dishwasher needs a new control board and user interface; ordrng 1 W11368631 (Control) and 1 W10803367 (Ui)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF0

Near Painesville, Ohio 44077

Dan

Job Details: 06/01/2021

"Installed new control and ice maker , op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Bay Village, Ohio 44140

Marie V

Job Details: 06/01/2021

Replaced bellow. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Mentor, Ohio 44060

Dan

Job Details: 06/01/2021

"Customer complaint that door gasket needs replaced, found door gasket folded in on itself, corrected, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Westlake, Ohio 44145

Marie V

Job Details: 06/01/2021

"Replaced pulley unit needed, belt, so we used kit for dryer. No need to return parts or money to cust, she paid for the part today. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Westlake, Ohio 44145

Marie V

Job Details: 06/01/2021

"Cc that the unit started leaking, and that he turned the water off, turned back on and replaced control and UI, ran calibration and found water drops coming out of the cold hose, corrected issue, ran auto test and started a normal cycle just to make sure that theres no leaks. Op test okBrought core for return"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/01/2021

The unit is pump vary slow I checked the garbage disposal the plug has been removed. Needs a new drain pump. No eta; ordrng 1 W11462456 (Drain pump)

We serviced a

MAYTAG DISHWASHER

Model MDB8959AWS5

Near Chardon, Ohio 44024

Jeff M

Job Details: 06/01/2021

The unit is intermittently working. The main control is getting power needs a new UI; ordrng 1 WPW10199789 (Ui) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 06/01/2021

Customer do not have part but still diagnose unit and found no issues with unit shocks are good it may was and off balance load or overload but unit is working as designed

We serviced a

GE WASHER

Model GTWN4250M0WS

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 06/01/2021

"Found bad bearings drive,is leaking oil and not spinning faster enough giving estimate customer will not repair ; ordrng 1 WH38X10017 (Bearings shaft) and 1 WH43X10034 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDB01

Near Andover, Ohio 44003

Jeff M

Job Details: 06/01/2021

The unit is not cooling correctly there is heat transfer and a frost pattern. Customer states of the unit has not been keeping correct temperature since day one needs a new thermostat; ordrng 1 W10839843 (Thermostat)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV

Near Andover, Ohio 44003

Jeff M

Job Details: 06/01/2021

Upon my arrival I turn the machine on and it worked. It filled with water and sprayed the water pump the water out I was not able to duplicate issue

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Middlefield, Ohio 44062

Brian M

Job Details: 06/01/2021

Cc unit not igniting Found bake igniter weak Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Novelty, Ohio 44072

Brian M

Job Details: 06/01/2021

Installed control ran test cycle No good Inspected wires found pink wire to pump separated Needs wiring harness Also found that water valve is leaking not closing all the way and water drips in ; ordrng 1 W11130936 (Wire harness) and 1 W11165546 (valve)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH4

Near North Olmsted, Ohio 44070

David R

Job Details: 06/01/2021

"Replaced the upper rails and upper rack adjusters. Had to pull unit out. Tested, good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 06/01/2021

CC that the ice maker stopped working and the lights are not working. Confirmed. Ran Step 56 E2 lost position will need a new ice maker. Service pointer to replace the freezer led. Will need ice maker control and led lights. ; ordrng 1 W11294907 (Ice maker) and 2 W11462342 (Module)s and 1 W11224256 (Control) and 1 W10695459 (Led)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 06/01/2021

Replaced the ice maker. Ff door had a gap raised the door with washer from t/s. Optest ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

GE REFRIGERATOR

Model ZISP420DTASS

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 06/01/2021

"Cc of noise in bottom drawer are and temps inaccurate Found damper in lower drawer to be stuck Advised on replacing temp sensor in ff section to help with getting accurate temp reading ; ordrng 1 WR60X10063 (damper assy desupply) and 1 WR55X10025 (sensor,temp ff), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 06/01/2021

Installed dispenser OP Test Ok

We serviced a

MAYTAG DRYER

Model MGD6230HW

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 06/01/2021

Rescheduling Could not get access to outlet ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 06/01/2021

Cc of noise Ran auto test and calibration Could not duplicate a abnormal noise OP Test Ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS09

Near Cleveland, Ohio 44113

Gabriel P

Job Details: 06/01/2021

"Replace mag and switches,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, Ohio 44105

Gabriel P

Job Details: 06/01/2021

Found no issue with unit also rental and center said that when they whirlpool there was a authorization of full repair

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near Painesville, Ohio 44077

Dan

Job Details: 06/01/2021

"Installed new console, op test good"

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Brook Park, Ohio 44142

David R

Job Details: 06/01/2021

"Coin operated washer. Customer complaint. Unit not spinning good. No error codes. Ran test diagnostics, good, all components and spin/drain working correctly. Ran manual diagnostics. Both spin and agitate, heavy and slow are working. Unit is testing good. Let customer know about overloading unit.*advised if happens again and need us to come out to place a normal load of towels in before we come."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 06/01/2021

"CC that unit does not turn on. Confirmed. Checked the power at the control, 120 volts. Unplugged the fan, turbidity sensor no response. Will need a new ui and control. ; ordrng 1 W10803367 (Ui) and 1 W11368631 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma Heights, Ohio 44130

David R

Job Details: 06/01/2021

"Customer had POP. Cc unit not dispensing water or ice. Found temp snowflakes all the way up to max, adjusted 1 down. Water reservoir frozen. Ordering. ; ordrng 1 W10568672 (Reservoir)"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Orange, Ohio 44122

Dan

Job Details: 06/01/2021

"Installed new dispenser, op test good"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 06/01/2021

Replaced the panel. Optest ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 06/01/2021

Replaced the handles. Optest ok.

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Brecksville, Ohio 44141

Dan

Job Details: 06/01/2021

"Installed new foot pedal, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/01/2021

Cc unit snagging seal Found left side frame pushed out and tweaked fixed basket and gasket OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Brecksville, Ohio 44141

Dan

Job Details: 06/01/2021

"Installed new drain pump, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Cleveland, Ohio 44109

Dan

Job Details: 06/01/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at -9 degrees, thermistors are reading correct temperatures , unit needs new controls; ordrng 1 W11450890 (Cntrl) and 1 W11314429 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Andover, Ohio 44003

Jeff M

Job Details: 06/01/2021

The lid catch is over extend past the lock causing it not to lineup properly. and the belt is stretched ; ordrng 1 W10837741 (Lid catch) and 1 WPW10006384 (Belt)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Seven Hills, Ohio 44131

Gabriel P

Job Details: 06/01/2021

Found bulb ok try removing switch but half of it broke the other half stay inside it has to much insulation and liner start to ripped call whirlpool spoke to chris he said is not repairable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Cleveland, Ohio 44121

Corina H

Job Details: 06/01/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Aurora, Ohio 44202

Brian M

Job Details: 06/01/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Cleveland, Ohio 44119

Corina H

Job Details: 06/01/2021

"Cust showed pop, sent pic. CC that the ice maker is not working, cycled ice maker, cycled no water. Tested water valve 120 volts. Found the waterline kinked. Re cycled the ice maker, filled. Optest ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Mentor, Ohio 44060

Joe O

Job Details: 06/01/2021

"Cc: foam shelf support broke, shelf not sitting correctlyFound foam insulation for water tank broke, and shelf will not sit correctly. Adjusted shelf. Needs insulation; ordrng 1 WPW10117358 (insulation)"

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