Service History 862 | Freds Appliance

We serviced a

WHIRLPOOL RANGE

Model WFE515S0S2

Near Painesville, Ohio 44077

Corina H

Job Details: 08/03/2021

Replaced the harness and the cord. Heated oven to 350*. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Painesville, Ohio 44077

Corina H

Job Details: 08/03/2021

Replaced the ice maker. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 08/03/2021

Cc unit codes f5 and will not start.Confirmed when unit powers on f5 appears on display and powers off. Replaced lid latch using customer supplied pre Id part. Ran auto test. All functions passed. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, Ohio 44072

Joe O

Job Details: 08/02/2021

"Recovered refrigerant, installed compressor, control, ui, evap fan, inverter. Put unit into 28 inch vac for 15 mins, recharged with 7.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBL02

Near Gates Mills, Ohio 44040

Joe O

Job Details: 08/02/2021

Installed control boards. Tested. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model GLGF376DBH

Near Willowick, Ohio 44095

Joe O

Job Details: 08/02/2021

Cc: will not preheatFound igniter only pulling 2.6 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Mentor, Ohio 44060

Joe O

Job Details: 08/02/2021

"Cc: leaking from the backCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Found plastic supply line leaking. Needs supply line"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Cleveland, Ohio 44122

Jason N

Job Details: 08/02/2021

"Cc unit will not stay powered onCustomer stated when starting a cycle the unit powers off and they have to reset the breaker. Found unit plugged into gfci outlet. Ran diagnostics, found code f7e0 for power loss. Started auto cycle, gfci tripped during agitation. Plugged unit into standard outlet in next room. Reran auto cycle, unit cycles but agitation and spin were loud. Found water leaking past tub seal into gearcase and rotor. Unit needs gearcase. Replaced using truck stock. Ran auto test and calibration. Op test good. GFCI outlet still tripped when operating. Advised customer unit needs to be plugged into standard outlet per manufacturer. ; used 1 W11455453 (Gearcase) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 253.60412411

Near Cleveland, Ohio 44122

Jason N

Job Details: 08/02/2021

"Cc unit not coolingPlugged in unit. Compressor not running, checked power in to start relay. 0v. No power out from thermostat control. Unit needs control box. Customer not repairing at this time, estimate only. ; ordrng 1 5304507171 (Control box)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44128

Jason N

Job Details: 08/02/2021

"Cc unit needs power cord connected. Found unit power cord connected but missing screw on neutral terminal. Installed screw, tightened down. Checked tightness of other screws. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Oberlin, Ohio 44074

David R

Job Details: 08/02/2021

"Cc unit not agitating. Went through error codes, shows just off balance. Ran diagnostics cycle. Agitating just going back and forth, not fully. Actuator out of place, replaced with t/s. Tested. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Eastlake, Ohio 44095

Dan

Job Details: 08/02/2021

"Installed new drain tube, cleared ice, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Strongsville, Ohio 44149

David R

Job Details: 08/02/2021

Replaced both FF door gaskets. Heat gun to conform. Also adjusted right door top hinge. Unit is good. Op test ok.

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Brecksville, Ohio 44141

David R

Job Details: 08/02/2021

"Cc unit making noise, loud vibrating of unit when compacting. Removed all hidden debris along the inside of unit. Could of been causing a bind. Tried multiple times compacting with trash in. Normal noises. Unit test good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland Heights, Ohio 44112

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not spinning, basket has load in it that has been spun out, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit shifts from spin to agitate and back, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near East Cleveland, Ohio 44112

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle , heater is working, unit is operating as designed , advised customer to run hot water in sink before starting"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 0 degrees, unit is operating as designed"

We serviced a

AMANA DRYER

Model NED5800HW0

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

"Cc: not startingFound all fuses checked good. Found motor not starting, no power from control. Needs motor and controlControl out of stock. Office to reschedule; ordrng 1 W11388023 (Control) and 1 W11086656 (motor-drve)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near University Heights, Ohio 44118

Dan

Job Details: 08/02/2021

"Customer complaint that unit could not be hooked up because threads are stripped , confirmed, unit needs new fill valve; ordrng 1 W11175771 (Valve)"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not draining, ran diagnostics f9e1(long drain) , f0e2(over suds), and f8e1(long/no fill) error codes, drain pump is working but very little coming out drain, drain pump filter is likely clogged, unit is in a closet with a dryer on top , need second tech to help remove dryer to clear or install new drain pump ; schdld next appmnt for 8/16 MON !"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44105

Corina H

Job Details: 08/02/2021

CC that the unit does not agitate. Confirmed. Found the shifter off of the cam. Re positioned the shifter. Will need a new shifter. Office to reschedule. ; ordrng 1 W10913953 (Shifter)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Berea, Ohio 44017

Marie V

Job Details: 08/02/2021

"Cc that the unit always had a frost , but now is worst. Confirmed. Found a corner of the gasket not sealing properly. Steamed out the gasket and added petroleum jelly. Advice cust to allow a few hours for gasket to get the shape of the unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/02/2021

Replaced full tube for FF icemaker. Tested in diagnostics. Called for water. Op test ok

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Bedford, Ohio 44146

David R

Job Details: 08/02/2021

Replaced latch. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HB5

Near Bedford Heights, Ohio 44146

David R

Job Details: 08/02/2021

"Cc unit light underneath not coming on. Customer had bulbs. Replaced, no good. Control relay not sending power. Ordering control and light.; ordrng 1 8206232A (Light) and 1 W11467778 (Control)"

We serviced a

KITCHENAID RANGE

Model KFED500ESS02

Near Maple Heights, Ohio 44137

David R

Job Details: 08/02/2021

"Cc top door is locked and wont open, oven is not holding temp even though it has been calibrated. Door hinge is broken and locked up. Sensors test a little below range, knob is broken where it cannot stay on valve. Ordering control, sensors top and bottom, knob and hinges ; ordrng 1 WPW10778305 (Control) and 1 WPW10485733 (Hinge left) and 1 WPW10485732 (Hinge right) and 1 W11230929 (Knob) and 2 WP7430P044-60 (Sensor)s"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

Cc: not startingFound error codes f0e4(spin limited by water temp). Attempted to run diagnostics test cycle. Unit will not start diagnostics test cycle. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11481108 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, Ohio 44130

Marie V

Job Details: 08/02/2021

"Cc that the freezer has ice and that sometimes is not cold enough. Confirmed found freezer door not shutting all the way causing frost and loose cold on unit , arm for ice maker was off. And evaporator fan was also frozen. Defrosted all ice and adjusted screws on rails. Drain tube is clear. Advice cust to try to keep an eye on freezer door and make sure is closing all the way. Door not sealing it will cause ice and condensation inside unit. Op test ok. Also advise to allow 24 hours to unit reach normal temps."

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/02/2021

Cc unit is hard to move Found wheels to be split needs wheels Needs 2 techs to replace wheels ; ordrng 2 WPW10138054 (roller-cab)s

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Bay Village, Ohio 44140

Corina H

Job Details: 08/02/2021

CC that the soap dispenser does not close. Confirmed. Found the spring broken. Will need a new dispenser. Office to reschedule ; ordrng 1 W11412300 (Dispenser)

We serviced a

WHIRLPOOL RANGE

Model KOCE500ESS11

Near Solon, Ohio 44139

Brian M

Job Details: 08/02/2021

Cc of noise Turn table ring has flat spots causing noise Customer to install ; ordrng 1 W11110134 (ring-turn)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lakewood, Ohio 44107

Corina H

Job Details: 08/02/2021

"CC that the unit is not cleaning the dishes well. Confirmed. Checked the water at the faucet, good. Ran diag F7E1 Single Speed Wash Motor Failure. Started a cycle, pump and motor humming. Will need a new pump and motor. Office to reschedule. ; ordrng 1 W11416363 (Pump and motor)"

We serviced a

WHIRLPOOL STACK W/D

Model wed7500gc0

Near Cleveland, Ohio 44103

Corina H

Job Details: 08/02/2021

Model and serial do not match. Advised cust to call rent a center to get the correct dispatch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS03

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/02/2021

Cc of leak from filter area Found filter head leakingNeeds filter head and filter ; ordrng 1 W11346623 (Filter head) and 1 EDR4RXD1 (water filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 08/02/2021

"Found different issue it was frost buildup behind icebox and in front fascia ice box there is two service pointer on does and found door seal torn gave estimate on parts only but could not reach owner that was going to paid but left a voicemail for him to call office ,; ordrng 1 W10648070 (Heater) and 1 W10739629 (Seal) and 1 W10407212 (Seal), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW

Near Shaker Heights, Ohio 44122

Dan

Job Details: 08/02/2021

"Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit is heating, ran diagnostics no error codes found, found outside vent clogged , advised customer to have vent cleaning company out to clean vent, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bedford, Ohio 44146

David R

Job Details: 08/02/2021

Replaced pump motor. Still not washing. Getting 120 from house to unit. Control not sending out correct power to motor. Ordering control ; ordrng 1 W11305308 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, Ohio 44055

David R

Job Details: 08/02/2021

Cc unit not agitating. Found actuator out of place. Used al t/s. Fixing for now and ordering out to be replaced. ; ordrng 2 WPW10006355 (Actuator)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/02/2021

Replace valve opt test ok

We serviced a

UNKNOWN DISHWASHER

Model n/a

Near Avon, Ohio 44011

Gabriel P

Job Details: 08/02/2021

Customer look up cleaner with a lemon smell and wants I walk to the door she told me she doesnt want service on dishwasher cause she figure it out no service needed

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/02/2021

"Follow each step of seal system then had a leak by the filter dryer correct issue charge it ,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26ZSHB2

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 08/02/2021

"Cc unit stop producing iceCustomer stated ice maker will stop producing ice due to ice jamming up in ice maker. Confirmed, found ice cubes stuck behind stripper plate. Stripper plate is warped. Removed stripper plate, heated up and remolded back into shape. Ran manual ice maker harvest test, op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 08/02/2021

"Cc unit ice maker leaking inside unit.Found ice maker installed incorrectly, fill tube sticking out of funnel and leaking onto evaporator cover. Installed correctly, cleared ice from freezer. Turned water back on to unit. Ran manual ice maker test, ice maker indexed properly and filled mold with water. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near North Royalton, Ohio 44133

Marie V

Job Details: 08/02/2021

"Cc that the unit will not wash all the time, sometimes it will work and sometimes it will drain the water out. Ran diag f7e5 shifter failure f2e1 ui stuck button. Ran auto test unit did not agitate. Tilted unit found unit with lost of water leaking and rust from gearcase. Unit will need shifter , slider, gearcase, rotor and stator. Cust will not fix.; ordrng 1 W10447976 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider), used 1 W10754448 (CABRIO CLUTCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Strongsville, Ohio 44149

Marie V

Job Details: 08/02/2021

"Cc that the unit has frost in freezer and when you pull the door to open it makes a noise. Confirmed, when you pull from the left it makes the noise when you pull from the middle it works. Show cust that they need to pull from the middle to avoid rails coming off alignment. And when you close it it closes all the way. No issues found at this time. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QHX00

Near Aurora, Ohio 44202

Jason N

Job Details: 08/02/2021

"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 7.5oz. Of r134a. System low side pressure stable at 0psi. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps."

We serviced a

GE REFRIGERATOR

Model ZISB42DXA

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 08/02/2021

CC that the temperature fluctuates. Fz 0* ff 40*. Checked the evaporator good frost pattern. Will need a new thermostat. Part is nla. Cust is going to look for the part. ; ordrng 1 WR09X0588 (Thermostat)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Cleveland, Ohio 44120

Corina H

Job Details: 08/02/2021

"CC that the loc is on. Confirmed. Held the start in for 3 seconds the control unlocked. Heated the oven to 350* oven did not heat, checked the amp drawl 0 amps. Checked voltage 0 volts. Will need a new control. ; ordrng 1 W11126814 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW500ASNWS

Near Kent, Ohio 44240

Brian M

Job Details: 08/02/2021

Cc unit just pumping Pushed start button for 30 sec reset control Ran manual pressure test and drain No issue ran spin test OP Test Ok Advised to watch

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/02/2021

"Replace parts and console was not working switch control to old one and still nothing call tech line spoke to Austin he help me diagnose we found bad switches; ordrng 1 WPW10275768 (Latch) and 1 WPW10130695 (Latch black) and 2 WP99002751 (Switches)s"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Kent, Ohio 44240

Brian M

Job Details: 08/02/2021

Cc unit freezing things on top shelf Found temps to be normal ran damper and thermistor test OP Test Ok Advised on product placement and to raise temps

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, Ohio 44120

Corina H

Job Details: 08/02/2021

Replaced the gaskets. Used silicone around the door. Vaseline the gaskets. Feet are all the way down. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Fairview Park, Ohio 44126

Marie V

Job Details: 08/02/2021

"Cc that the unit is freezing everything on fresh food section. Took temps 33 * on fresh food section and freezer was at 5* and -1. Took evaporator cover off , found no frost on evap just at the cap tube. Unit is leaking refrigerant will need seal system repair. Cust will call if she wants to continue ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JGC7636BP00

Near Westlake, Ohio 44145

Marie V

Job Details: 08/02/2021

"Replace ignitors, tested good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mantua, Ohio 44255

Brian M

Job Details: 08/02/2021

Cc unit not washing Ran diagnostics no errors Ran auto test and calibration Ran test cycle with cloths waited until unit hit wash Advised to watch OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959AWS5

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 08/02/2021

Cc unit not turning on Found unit not getting powerChecked breaker Breaker will not stay Needs fuse replaced by electrician

We serviced a

WHIRLPOOL WASHER

Model MVWC300VW1

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 08/02/2021

Installed switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFT2772HEZ00

Near Perry, Ohio 44081

Dan

Job Details: 08/02/2021

"Installed new led module, op test good"

We serviced a

KITCHENAID RANGE

Model KFED500ESS01

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/02/2021

"Cc unit top burners not working, left front and right front blew breaker. Havent used in weeks. Customer turned on today and all top is working correctly. Tested and went through tech sheet, all burners test good. SVC only. Unit is good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFM

Near Newburgh Heights, Ohio 44105

Corina H

Job Details: 08/02/2021

"Cust showed pop, sent pic. CC that the normal light does not work. Confirmed. Checked the connections, good. Will need a new ui. Office to reschedule ; ordrng 1 W10869129 (Overlay)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, Ohio 44112

Corina H

Job Details: 08/02/2021

"CC that the unit does not go past wash cycle. Ran diag F8E1 NO FILL, LONG FILL. Checked the hot and cold, cold water was turned off. Drain, good. Ran an agitate and a spin. Ran a calibration. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Avon Lake, Ohio 44012

Marie V

Job Details: 08/02/2021

"Cc that the unit is freezing food on fresh food section. Took temps 33* fresh food section and -3* on freezer. Verified and will need Damper and thermistor. Thermistor was reading 48* on fresh food section when it was at 33*. Gave customer estimate and customer said they will think about it and they will try to call whirlpool to cover parts.; ordrng 1 WPW10594329 (Damper) and 1 W11084235 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GYS22GSNBSS

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

"Cc: interior light not working properly, not dispensing water or iceFound door switch is not functioning properly needs door switchCustomer does not want to repair at this time ; ordrng 1 WR23X29161 (fresh food door ligh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

"Cc: unit not shutting off, staying hotCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting kinked behind unit. Pulled unit out. Ran test cycle. Found timer stopped advancing in the cool down cycle. Found element shorted to ground. Needs element, replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock"

We serviced a

Whirlpool Washer

Model WFW94HEDW

Near Mentor, Ohio 44060

Fred's Academy

Job Details: 07/30/2021

No issue with the washer, operation normal.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 07/30/2021

"CC that the unit does not make ice today it did. Ran diag passed. Fz 5* checked the thermistor, heater, ice box temp, fan all passed. Will need a ui ; ordrng 1 W11405309 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland, Ohio 44108

Corina H

Job Details: 07/30/2021

CC that the unit will only wash and never advance. Found the lid lock missing. Will need a new timer and lock. Office to reschedule ; ordrng 1 WP3954563 (Timer) and 1 3949247V (Door latch) and 2 WP3356311 (Screw)s

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 07/30/2021

"Installed blower wheel and UI panel. Ran dryer op test, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM01

Near Burton, Ohio 44021

Brian M

Job Details: 07/30/2021

Cc unit not cooling Found unit to have perfect frost pattern Found fan not running Replaced using truck stock ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/30/2021

"Cc: not coolingCustomer stated they heard a hissing noise from compressor compartment, and when they pulled unit out found a wet spot on the cardboard and hissing coming from compressor line. Found dye coming off compressor lines, compressor excessively loud. Only pulling .46 amps. Needs compressor and drier; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Burton, Ohio 44021

Brian M

Job Details: 07/30/2021

"Cc unit not filling properly Found error f3e1 f3e2 and f8e1 Needs water valve ; ordrng 1 W11165546 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/30/2021

Installed drain pump. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 07/30/2021

Installed shelf

We serviced a

KITCHENAID MICROWAVE

Model KOCE500EBS09

Near Columbia Station, Ohio 44028

David R

Job Details: 07/30/2021

"Purchased unit last year. Just installed last month. Cc noise when baking but hasnt done any noise in the past couple uses. Tested today and unit is fine, no noises. Letting bake get up in temp and testing that. Test good for temp. Unit checks good as of today. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, Ohio 44121

Corina H

Job Details: 07/30/2021

"CC that the unit does not start a cycle. Confirmed. Ran diag F5E2 LID LOCK FAULT, F9E1 LONG DRAIN F0E2 OVER SUDS CONDITION DETECTED. Checked the lock, out of range. Checked the hot and cold control is not sending power to the valve. Found the drain hose on the ground. Raised the drain hose to the sink. Replaced the lock from t/s and control. Running a calibration belt squealing. Checked underneath found oil leaking. Will need a gearcase and belt. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt), used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 07/30/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Kirtland, Ohio 44094

Dan

Job Details: 07/30/2021

"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle, unit spins, unit agitates, ran recalibration cycle, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near North Royalton, Ohio 44133

David R

Job Details: 07/30/2021

"Replaced suspension rods, found unit not leveled, tipping back and forth. Leveled out feet. Put a load of towels in on normal. Let water into clothes and turned to a drain spin. Unit stayed in spot. Water spun out load. Unit good. Op test ok"

We serviced a

GE REFRIGERATOR

Model ZICP360NHALH

Near Solon, Ohio 44139

Brian M

Job Details: 07/30/2021

"Cc unit not regulating temps Found evap fan not running Getting power but not running Needs fan Advised to have unit defrosted and freezer cleared for return visit ; ordrng 1 WR60X10185 (motor evap dc), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model GLET103FS1

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/30/2021

"Ran test cycle with front panel off. Found no leaking. Op test ok Ran customers card, did not show if it was approved. Office to contact if payment does not go through."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/30/2021

Cc light out Replaced led in freezer OP Test Ok ; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Solon, Ohio 44139

Jason N

Job Details: 07/30/2021

"Cc unit ice maker fell off Confirmed ice maker came off, found screws not tightening down, holes are starting to strip out in liner. Replaced screws with larger screws. Remounted ice maker, mounting is tight. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Highland Heights, Ohio 44143

Dan

Job Details: 07/30/2021

"Customer complaint that freezer section is not cooling properly, freezer section temperature at -14 degrees , fresh food section temperature at 50 degrees, found fresh food section evaporator frozen solid, unit needs new control, thermistor, and evaporator fan shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor) and 1 W11098695 (Fan shroud)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/30/2021

"Unit is making a weird tone as if is running out of power, reset the power at the breaker box the sound remains took console off to check for loose connection, didnt find anything obvious, unit will need console ui; ordrng 1 W11428561 (Console)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Parma, Ohio 44129

David R

Job Details: 07/30/2021

"Cc unit not heating. Tested all components inside unit, sensor and fuses all good. Tested incoming power showing 200 vAc instead of the 240 needed. Let customer know know about power and to check outlet and fuses. Unit is good. Op test ok."

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 07/30/2021

"Cc unit not heating, found unit completely taken apart customer try to repair with not success, found bad heating element, replace heating element with part provided by customer."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS03

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 07/30/2021

"Cc unit no making ice and ice comes out the shut, ran diagnostic test found ice maker no in home position, ran ice maker test from tech sheet. Unit will need ice maker replaced.; ordrng 1 W11099789 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW6500WW1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/30/2021

"Unit is dripping water from dispenser, found inlet valve is staying partially open and water keeps coming in the unit. Unit will need inlet valve replace.; ordrng 1 W10364988 (Water inlet valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Cleveland, Ohio 44111

Dan

Job Details: 07/30/2021

"Customer complaint of clicking noise, no unusual noises heard, customer has a video of a clicking noise by the air channel, noise in recording is unfamiliar to me, unable to duplicate the problem , unit is operating as designed"

We serviced a

JENN-AIR RANGE

Model JDS1750EP1

Near Perry, Ohio 44081

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Ui

We serviced a

KENMORE FREEZER

Model XXXXXX

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Thermostat

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 07/30/2021

"Cc unit not operating, he had the door latch that had came off the unit, and top rack was unaligned, reinstalled door latch and realign top rack, ran diagnostic opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/30/2021

Replace shifter actuator ran calibration and diagnostic cycle opt test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 07/30/2021

Cc unit not washing properly Found no stored errors had customer run updates Ran auto test OP Test Ok Ran deep fill quick wash OP Test Ok

We serviced a

KENMORE REFRIGERATOR

Model 10651122210

Near Diamond, Ohio 44412

Brian M

Job Details: 07/30/2021

Cc unit not cooling Found no frost pattern and compressor is extremely hot Needs evap and compressor ; ordrng 1 WPW10463858 (compressor) and 1 WP2188823 (evaporator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 07/30/2021

"Cc that the unit was not dispensing ice. Saw SP. replaced shaft , tested unit . Op test okCust ask why is showing replaced filter, when opened the filter there was none. Cust will call store."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS3

Near Parma, Ohio 44134

David R

Job Details: 07/30/2021

"Cc unit not washing, would find pod not dissolved, customer unplugged and said worked for a while as normal, then went back to not working. Ran a normal cycle to test out. Water entered unit but just heard humming coming from wash motor. Drained water. Went into diagnostics. 2-1, 6-1, 9-4. Went through tech sheet and testing power. Seems like wash motor is needed. Would replace control as well, control under 60 month limited warranty for parts only. Gave estimate to customer. Customer paid SVC only, calling customer service. Do not order parts ; ordrng 1 W10861526 (Wash pump motor) and 1 W11341628 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 07/30/2021

"Cc that one of the clips that hold top rail came off and during the cycle unit makes a weird noise. Put clip back together and started a normal cycle. Unit was running good. Opened door and close it back in, when motor starts it stops and starts to verify water level, cust said that that was the noise but it was during the cycle. I was not able to duplicate issue. Advice cust to monitor and that if it happens again to take a quick video that will also be helpful if cant duplicate noise. Unit is working as designed at this point. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Solon, Ohio 44139

Jason N

Job Details: 07/30/2021

"Installed main control and console control. Ran diagnostics cycle, all functions passed. Op test good."

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