We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rocky River, OH 44116
Brian B
Job Details: 08/28/2017
Checked installation. Install is good, machine is level, door closing properly. Installed latch and gasket sent to customer. Checked upper rack movement. Water tube seems to stick sometimes on rear conduit. Advised customer to make sure upper rack is pushed all the way in. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS2
Near Brooklyn, OH 44144
Brian B
Job Details: 08/28/2017
Range is gas. Will test electronics and igniter. Cannot connect to a gas line. If there is a temp concern.. set oven to 350 bake. Igniter not lighting up.. checked voltage at igniter. 0v.. checked voltage out of control. Ov out of control on 2-1 to igniter and valve circuit. Will need new control. Will also replace bake igniter and all 5 burner caps are missing. Office to order.; ordrng 1 W10918546 (IGNITOR) and 2 WPW10183368 (BURNER CAP)s and 2 WPW10183369 (BURNER CAP)s and 1 WPW10183370 (BURNER CAP) and 1 WPW10556710 (OVEN CONTROL), schdld next appmnt for 9/1 FR
We serviced a
JENN-AIR REFRIGERATOR
Model JS48CSDBDA
Near Concord Township, OH 44077
Robert A.
Job Details: 08/28/2017
Ff 37, frz 26, low heat on cond, fans running, inspected system w/uv light, found lowside leak in comp area, recovered refrigerant, repaired line, pulled 28"vac w/pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good, op test ok Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near University Heights, OH 44118
Robert A.
Job Details: 08/28/2017
Complaint, only used hot water, found cold water valve receiving power, but not opening, ohmed valve, open, needs valveCust to let us know; ordrng 1 WP3979346 (VALVE 67.03), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd
Near Mentor, OH 44060
Benjamin B.
Job Details: 08/28/2017
Whirlpool washer mvwc416fwo replaced agitator
We serviced a
WHIRLPOO REFRIGERATOR
Model WRF990SLAM00
Near Bedford Heights, OH 44146
Robert A.
Job Details: 08/28/2017
Installed adapter and guide, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Kent, OH 44240
Robert A.
Job Details: 08/28/2017
Ff62 frz -4, ff evap frozen, door sealing, per pointer W11033419Needs evap cover and control bd; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (EVAP COVER), schdld next appmnt for 9/1 FRI ! [**],
Near Painesville, OH 44077
Benjamin B.
Job Details: 08/28/2017
Whirlpool washer. Control not responding. Part order ntw4605ew0
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/28/2017
nstalled and tested evap fan, op test okOfr1606002303; Job Cmpltd,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Mantua Township, OH 44202
Robert A.
Job Details: 08/28/2017
Found unit not reading door switches, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Near Perry, OH 44081
Benjamin B.
Job Details: 08/27/2017
Replaced belt
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 08/27/2017
Unit has same rattle as before, heat duct is not seating properly to rear bulkhead, ordering bulkhead, duct and clip; ordrng 1 8066155 (clip) and 1 WP3403491 (bulkhead) and 1 WP8541818 (box),
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 08/27/2017
Door liner is warped, causing door to not defeat switch, needs spacer, ordering; ordrng 1 WP2177331 (plastic-sq)
We serviced a
MZD2766GEW MAYTAG
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/27/2017
Called office, relay sent was damaged, replaced start device from t/s, cycled on, op test ok.; used 1 8201786 (STARTER) from stock, Job Cmpltd,
We serviced a
MEDB400VQ0 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/27/2017
Found element shorted. Needs element replaced. ; ordrng 1 WP8544771 (HEATING ELEMENT),
We serviced a
KSC23C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Chad P.
Job Details: 08/27/2017
Found thermistor failed. Defrosted evap and replaced thermistor. Op test ok. ; Job Cmpltd,
We serviced a
KFIS29BBMS00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 08/27/2017
Installed evap and drier. Op test ok. ; Job Cmpltd,
We serviced a
NED4655EW WHIRLPOOL
Model DRYER
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 08/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KRFC302ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Chad P.
Job Details: 08/25/2017
Installed door. Doors are now more even but lh door is sitting to low. Unable to adjust to level out. Needs lh door hinge replaced. ; ordrng 1 W10861742 (HINGE),
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICROWAVE
Near Sheffield, OH 44054
Paul H.
Job Details: 08/25/2017
Light is not coming on when door is opened, due to interlock failure, replaced interlocks from t/s, tested, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
JES8850CAS00 JENNAIRE
Model RANGE
Near Sheffield Township, OH 44004
Jeff M
Job Details: 08/25/2017
The unit had a 1c2C code the tech sheet recomended too check the ui wire tested good then if the wire are good too replace the main control; ordrng 1 WP8507P226-60 (CONTROL)
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 08/25/2017
Ran timed to check the cycling of heat, cycling appropriately, checked temps, accurate, suggested vent cleaning twice a year, timer motor is not advancing, power is good to motor, ordering a timer; ordrng 1 WPW10185981 (timer)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 08/25/2017
Latch sticking at the end of the cycle, replaced from t/s, tested by auto test and manual lid lock test, op test ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 08/25/2017
Latch sticking at the end of the cycle, replaced from t/s, tested by auto test and manual lid lock test, op test ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
ADB1100AWB5 AMANA
Model DISHWASHER
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 08/25/2017
Replaced control, tested all pads and LEDs, all function, op test ok.; Job Cmpltd,
We serviced a
WFW75HEFW WHIRLPOOL
Model WASHER
Near Edgewood, OH 44004
Jeff M
Job Details: 08/25/2017
nstalled new part unit op tested good except for the sensor the water level sensor did not arrive I did install the other parts to remove the water; ordrng 1 WPW10448876 (SENSOR )
We serviced a
KMHC319ESS0 KITCHENAID
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/25/2017
Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
JDB8200AWP1 JENNAIRE
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 08/25/2017
Replaced grommet. Op test ok. ; Job Cmpltd
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Brooklyn, OH 44144
Brian B
Job Details: 08/25/2017
Customer only said machine is not working. Hooked up to testing station. When plugged in, drain pump started running. Held start button to cancel. Ran diag. F3E2, inlet temperature fault, and lid unlock fault.. customer may have had hoses reversed. Cleared codes. Ran manual diag to check lid lock, working properly. Test hot and cold valves. Ran calibration and auto test. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Mantua Township, OH 44202
Robert A.
Job Details: 08/25/2017
Found ff evap frozen, ran diagnostics, thermistor open, cleared evap replaced thermistor, found broken wire to thermistor, op test ok; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDZ600TW2
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/25/2017
Found idler pulley seized, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd
We serviced a
10659422801 KENMORE
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 08/25/2017
Replaced the parts listed. There was is a plastic tab that was broken off off the housing. There was a towel in the ice chute, when i arrived. It was the because of the door flap was not closing. Will need the ice door kit. Called GS to order parts.. ; ordrng 1 8201756 (ice dor kt ), schdld next appmnt for 9/1 FRI
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 08/25/2017
CC that F-2 comes up on the display. When unit is plugged in f-2 flashes Keypad/User Interface Failure. Removed console ran test 4. Visually check the wires to p11, There plugged in. Needs a new UI. Called BB to order part. Cust can install part. Does not need a return visi ordrng 1 WPW10404671 (console 27755)
We serviced a
KEBS277BSS00 KITCHENAID
Model WALL OVEN
Near Westlake, OH 44145
Paul H.
Job Details: 08/25/2017
Preheated both ovens to 450F, waited extra ten minutes, checked pointers while waiting, fits pointer W10585108A, needs control per pointer; ordrng 1 WPW10751155 (cntrl-elec),
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 08/25/2017
Heat dry pad not functioning on UI. Source and connections are good, needs UI; ordrng 1 WPW10481130 (panel-cntl),
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 08/25/2017
Defrosted RC, replaced fan/harness/thermistors, op test ok; Job Cmpltd
We serviced a
SF357PEKW1 WHIRLPOOL
Model RANGE
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/25/2017
Customer is having an issue with the machine not heating properly i pre heated the unit too 350 unit op tested good
We serviced a
BBI20TE AMANA
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 08/25/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 35 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped the system, found in a 10"vacuum, added half charge, frost pattern improved, unit nneds new evaporator, compressor, and filter drier, customer does not want repair
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 08/25/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FGET3065PFC FRIGIDAIRE
Model WALL OVEN
Near Highland Heights, OH 44143
Benjamin B.
Job Details: 08/25/2017
Installed element op test ok; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Orange, OH 44022
Chad P.
Job Details: 08/25/2017
Found gasket has pinholes all around the back. Looks as if it were stapled several times. Moisture is forming on top of seal. Gasket is sealing. Needs gasket replaced. ; ordrng 1 W10571967 (gasket-fip)
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 08/25/2017
WHIRLPOOL REFRIGERATOR nstalled seal. Op test ok. ; Job Cmpltd,
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 08/25/2017
WHIRLPOOL REFRIGERATOR nstalled seal. Op test ok. ; Job Cmpltd,
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Chad P.
Job Details: 08/25/2017
Found fill tube not completely in ice maker. Corrceted. Op test ok. ; Job Cmpltd,
We serviced a
LXR9245EQ0 WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 08/25/2017
Replaced valve and tested by starting a hot cycle, filled fine, op test ok.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/25/2017
Heater is functioning now, cleared all frost from unit, op test ok; Job Cmpltd,
We serviced a
WTW5800BW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/25/2017
Ran diagnostics, f7e1 basket speed sensor fault, f0e2 over sudsing, f0e5 off balance, checked shifter with tach test, failed, no restrictions, replaced shift from t/s, calibrated and tested, op test ok; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDI02FRSS0
Near Chardon, OH 44024
Robert A.
Job Details: 08/25/2017
Cust states that clean light was blinking 7x, but he cleared the code, ran diagnostics, no codes, checked and reset connections, watched cycle, heater working, op test ok; Job Cmpltd,
We serviced a
KOCE507ESS04 WHIRLPOOL
Model MICROWAVE
Near Rocky River, OH 44116
Dan H
Job Details: 08/25/2017
Customer complaint that turntable is not working properly, turn table does not automatically turn on when unit is started, turntable will work after unit is started if turntable on button is pressed, but turntable will not remain on after unit is done heating, found turntable turned off in options menu, turn on turntable setting, and started unit for 1 minute, turnrable started with unit, op test good ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Wickliffe, OH 44092
Benjamin B.
Job Details: 08/25/2017
Found cust had cut her self inside lint screen area instucted cust to use a vacuum for that area left with whirpoll consumer number.also dryer vent is a fire hazard left with dryer vent wizard number unit is operating as normal; Job Cmpltd
We serviced a
MFI2269FRZ02 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/25/2017
Replaced the water valve. Cycled the i/m. Optest ok. ; Job Cmpltd
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Benjamin B.
Job Details: 08/25/2017
Found glass in drain pump removed op test ok; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Benjamin B.
Job Details: 08/25/2017
Ran unit on normal cycle. Found unit stuck in sensing mode spoke with robert did calibration op test ok.; Job Cmpltd
We serviced a
GE RANGE
Model JGB918SEK4SS
Near Cleveland, OH 44108
Brian B
Job Details: 08/25/2017
Oven not lighting good. Gas building up. Found igniter draw at 2.9 amps. Week igniter. Replaced igniter from t/s. Tested oven at 350. Optest ok. Top burners lighting properly.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd, saved tckt [SdLink\296271a.png], saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Cleveland, OH 44108
Brian B
Job Details: 08/24/2017
Replaced torn fight french door gasket that was sent to customer. Also, tightened loose freezer door handle. Used steamer to form gasket. Optest ok. Office to refund any money paid.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW9400ST00
Near Lakewood, OH 44107
Brian B
Job Details: 08/24/2017
Machine would not start and f70 on display. Per tech sheet, checked harness. Per tech sheet, if drum not rotating, replace CCU. Will give est. cust does not want to repair. Do not order part. Paid sc. good for 30 days.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Rocky River, OH 44116
Brian B
Job Details: 08/24/2017
Found ff at room temp, frz at 50, evap fan not running and large ice buildup around fan. 120v to fan motor. Motor failed. Replaced fan motor from t/s. Optest ok.; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PWE23KMDEES
Near Munson Township, OH 44024
Robert A.
Job Details: 08/24/2017
Installed ff fan and software, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEQ
Near Solon, OH 44139
Robert A.
Job Details: 08/24/2017
Installed i/m, cycled, op test ok; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details: 08/24/2017
Found very hot, relay clicking on and off, pulling 12amps, inspected evap and comp areas with uv light, no dye, tapped systen, 50psi, let comp cool, ohmed comp, ok, used test strip, comp not starting tripping test strip, locked rotor, needs comp an drier; ordrng 1 W10309990 (COMP KIT), schdld next appmnt for 8/31 THU ! [**],
We serviced a
MAT12CSFWW MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 08/24/2017
Msierra22@sbcglobal.net cust ok repair then called me back and decided not to do it
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Chardon, OH 44024
Dan H
Job Details: 08/24/2017
Customer complaint that unit is not starting, found control lock on, turned control lock off, started normal wash cycle, unit filled and started washing, op test good ; Job Cmpltd
We serviced a
GX2FHDXVB04 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/24/2017
Called the cust, same problem as last time. Pre-id the fz light switch. Called BB to order part and he said i could pre-id the part. ; ordrng 1 12002646 (light switch), schdld next appmnt for 8/31 THU
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 08/24/2017
Condensation on top center front of FC, fits pointer W10916291, ordering fan and seal kit; ordrng 1 W10916494 (FAN AND SEAL KIT)
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Jeff M
Job Details: 08/24/2017
Called whirlpool tl file # 7719901823 customer still having a frosting issue I called Whirlpool Tech line it is up for review for replacement;
We serviced a
WTW5600SQ0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/24/2017
We serviced a
MVWC400XW3 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 08/24/2017
Found belt broken replace same op test ok; used 1 WPW10006384 (BELT) from stock, Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 08/24/2017
Replaced the fan kit. The shims were not here when i arrived, used the washer from the t/s. Raised the ff door with 2 washers. Unit is level. Used steamer to steam the frost and ice build up. Optest ok.; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd
We serviced a
JGC8536ADS JENN-AIR
Model COOKTOP
Near Cleveland, OH 44105
Dan H
Job Details: 08/24/2017
Installed new ignitor and burner head, op test good ; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Benjamin B.
Job Details: 08/24/2017
Installed motor op test ok; Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 08/24/2017
Customer complaint of frost build up in freezer section, found freezer section door hitting wall trim and not sealing, pulled fridge out away from wall, freezer section door is sealing now, op test good ; Job Cmpltd
We serviced a
UMV1160CB3 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 08/24/2017
Found back of unit crushed. This is part of the cabinet. Unit is not repairable. Techline: dj. Confirmed nonrepairable. Sr#7719900471To please turn into trade partner. ;
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/24/2017
Found drain pump seized. Needs replaced. ; ordrng 1 W10876600 (PUMP),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/24/2017
Found cap weak. Needs cap replaced. ; ordrng 1 WPW10625046 (CAP),
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Benjamin B.
Job Details: 08/24/2017
Installed motor op test ok; Job Cmpltd
We serviced a
GHWS3605F0RR GE
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/24/2017
Installed parts listed. Op test no good. Water still leaking out of diap area. Sater leakig out of front right corner of the disp housing. Needs housing replaced. ; ordrng 1 WH47X20507 (HOUSING. )
We serviced a
KUDS30FXSS5 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/24/2017
the unit will not wash i found the thermo fuse open and a clear water senor error code the unit needs the two part. The thermo fuse and the water sensor ; ordrng 1 WPW10195091 (THERMO) and 1 WPW10705575 (WATER SENSOR),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/24/2017
The unit had a and overflow code I clear the code unit tested good customer also ran the unit two times before I arrived flawlessly with no issues. Possibly was a suds issue; Job Cmpltd,
We serviced a
MVWC565FW MAYTAG
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/24/2017
The unit will not spin. I found the lid lock broken. I installed new part form ts unit op tested good ; Job Cmpltd,
We serviced a
KDFE104DSS4 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/24/2017
The parts are not here the need too be reordered. I had him look by all the doors and he called his wife too see if she got them. But no luck ; ordrng 1 W11048934 (L RAIL) and 1 W11048936 (R RAIL)
We serviced a
KBRS36FMB01 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 08/24/2017
Customer stated that the temps had jumped up by 7 degrees when he had issue and compressor made a loud noise, said that was going at 5am the day he put the call in and by 10am it had stopped making the noise, temps are good now, RC avg 40F, FC avg 5F, within range as unit is almost empty, checked service matters, no diagnostics on this unit, found two service pointers one about the board changing the other about the inverter changing, no issues at present, advised customer to monitor; Job Cmpltd,
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 08/24/2017
Found both IM in the off position, turned both switches on, both IM cycled and filled, op test ok, showed custome switch locations and positions they should be in.; Job Cmpltd,
We serviced a
665.12773K310 KENMORE
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/24/2017
CC unit not starting, ran diagnostics, unit is actually not draining, this preventing unit from advancing, checked pump housing, removed a piece of glass from the pump housing, drained unit, drained fine, started a cycle and observed, op test ok
We serviced a
KBFS20EVMS13 KITCHENAID
Model REFRIGERATOR
Near Euclid, OH 44123
Benjamin B.
Job Details: 08/24/2017
Found ff at 40 freezer at 0. Ice maker not cycling.replaced same also rellaced filter that cut had op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
AGR6603SFS0 WHIRLPOOL
Model RANGE
Near Mayfield Heights, OH 44124
Corina B
Job Details: 08/24/2017
CC that the right back burner turns off when set on a low setting. and the oven makes the knobs hot. Adjusted the back right flame, has a nice low flame. Burner does not go out when set on low flame. Its the design of the range where the heat from the oven comes out by the knobs making them hot. Advised cust to remove the knobs, if cooking for a long period of time. Optest ok. ; Job Cmpltd
We serviced a
665.15662992 KENMORE
Model DISHWASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 08/24/2017
Customer complaint that unit is not draining, found knock out plug still installed in garbage disposal, removed, unit drain, op test good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Westlake, OH 44145
Brian B
Job Details: 08/24/2017
Replaced machine control. Ran co test cycle. Optest ok. Brought back core for return.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBLA
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/24/2017
Installed parts, low water pressure, suggest replacing in line filter, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBLA
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/24/2017
Installed parts, low water pressure, suggest replacing in line filter, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY02
Near Kent, OH 44240
Robert A.
Job Details: 08/24/2017
Found unit unplugged, found comp relay clicking, tested comp, good, replaced, op test ok; used 1 8201786 (STARTER71.55) from stock, , Job Cmpltd,
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44132
Benjamin B.
Job Details: 08/24/2017
Installed control op test ok.door is sunk in not hitting switch need to order door; ordrng 1 W10855083 (dor-fip)
We serviced a
KUDS30IXBT2 KITCHENAID
Model DISHWASHER
Near University Heights, OH 44118
Corina B
Job Details: 08/24/2017
CC that the unit will start a normal cycle then go to a different heavy duty after its done washing. Tried running diag, no good. Technical Service Pointer #: W10536944 to replace the ui. Called GS to order part. Cust does not want to repair unit
We serviced a
JP910B0K2BB GE
Model COOK TOP
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/24/2017
Customer complaint that right rear element is not working, found right rear element open, right rear element is recieving 240vac, unit needs new right rear element; ordrng 1 WB30T10043 (ELEMENT), schdld next appmnt for 8/31 THU
We serviced a
WED7300XWO WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Benjamin B.
Job Details: 08/24/2017
Found mouse in blower housing cleared mosuse and lint oiled moving parts op test ok; Job Cmpltd
We serviced a
JP910B0K2BB GE
Model COOKTOP
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/24/2017
he glass cooktop is glued in. Advised cust to have the cooktop removed before we can work on it. Did not charge a service call per GS. Cust will call to r/s
We serviced a
WTW5300VW2 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Dan H
Job Details: 08/24/2017
Customer complaint that unit does not fill with hot water and of a burning rubber smell, started normal wash cycle on hot, hot water is entering unit, ran agitate and spin cycle, no burning rubber smell noticed, unit is operating as designed ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Dan H
Job Details: 08/24/2017
Customer complaint that unit is not cooling properly fresh food section temperature at 43 degrees dpset at 33 degrees, freezer section temperature at 12 degrees set at 0 degrees, fresh food section an freezer section evaporator fans are running, good frost pattern on freezer section evaporator, compressor and condenser fan are running, thermistors test good, unit needs new main control board, ; ordrng 1 W10807590 (CNTRL), schdld next appmnt for 8/31 THU
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/24/2017
CC that there is condensation and frost build up in the ff. Found the humidity control is off. Advised cust on how to turn the humidity control on. Found the rt side gasket is torn. Will need a new gasket. Called BB to order part.; ordrng 1 W10443241 (gasket-fip), schdld next appmnt for 8/31 THU
We serviced a
KSSC42QMS01 KITCHENAID
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/24/2017
CC is not making ice. Removed the i/m jump the t to h the gear was not moving, was trying to. Getting 120v to the i/m. Checked the shut off valve, inline valve. Advised cust to replace the plastic water line with a copper or a flex water line. Called BB to order part. ; ordrng 1 WPW10277448 (icemaker 17921), schdld next appmnt for 8/31 THU
We serviced a
KFFS20EYMS01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 08/24/2017
Fresh food at 38 freezer at 0.found valve is chattering need to order valve also unit has been leaking cust had floor replaced because it was leaking there is no clamp at valve need clamp going to turn water off. ordrng 1 CLAMP (CLAMP) and 1 SHIPPING (SHIPPING) and 1 WPW10238100 (valve-inlt)