We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1826LB1
Near Geneva, Ohio 44041
Jeff M
Job Details:
09/02/2021
Installed the new part op tested good. Fan
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS4
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
09/02/2021
Cc: display not workingFound ui failed. Not displaying temps and adjustments. Needs display boardDisplay board shows no longer available; ordrng 1 13053103SP (board lv(discontinued))
We serviced a
MAYTAG DRYER
Model mdg7400aww
Near Rocky River, Ohio 44116
Marie V
Job Details:
09/02/2021
Cc that the unit runs but no heat. Confirmed. Found coils not allowing gas to pass. Unit will need new coils. Replace coils tested unit op test ok also remove lint from inside and check ent outside was clear. Advice cust to replace foil vent because thats considered a fire hazard. Replace with semi rigid metal or flexible metal. Op test ok; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44109
Dan
Job Details:
09/02/2021
"Customer complaint that ice maker keep falling off, bracket on ice maker is broken, unit needs new ice maker , installed new ice maker, op test good ; used 1 4317943 (ICEMAKER) from stock"
We serviced a
AMANA RANGE
Model ACR4303MFS4
Near Cleveland, Ohio 44105
Manny
Job Details:
09/02/2021
"Cc unit door paneling coming off, confirmed stainless steel panel coming off, unit will need outer glass and lower trim, ordering glass panel and lower trim.; ordrng 1 W10904907 (Ourter glass door) and 1 8523177 (Lower trim)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF3
Near Cleveland, Ohio 44109
Dan
Job Details:
09/02/2021
"Parts received were for upper freezer section rack not drawer, looks like slide set kit in marcone is for upper basket not lower, reordering drawer tracks, customer is not sure if they want to go forward with repair at this time, took wrong parts with me to return, customer will reach out to office if they want to repair. ; ordrng 1 5304489981 (Slide kit)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Rocky River, Ohio 44116
Marie V
Job Details:
09/02/2021
Replaced control and UI. Tested unit. Tested oven pass. Op test ok No core for return.
We serviced a
MAYTAG RANGE
Model MGR5875QDS1
Near Brecksville, Ohio 44141
Marie V
Job Details:
09/02/2021
"Cc that when they are using the iven and top at the same time for a long period of time it shuts off. Ran diag found error code of 1c1c shorted key , unit will need main control. Control is not available anymore. ; ordrng 1 WP74008629 (Control (discontinue))"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
09/02/2021
Installed the new part op tested good. Actuator
We serviced a
KITCHENAID KITCHEN
Model KUBR204ESB00
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
09/02/2021
Customer does not have the part. Re ordering wine shelfShelf out of stock. Office to reschedule; ordrng 1 W10803971 (shelf-wine)
We serviced a
KENMORE WASHER
Model 417.90802999
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
09/02/2021
Installed the new part op tested good. Drain
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
09/02/2021
"Cc: not pumping out water, possibly not agitatingFound error codes f7e5(shifter fault) f5e1(lid switch fault) f7e5(motor fault). Entered manual test mode. Lid switch is locking and unlocking. Tested agitate and spin. Actuator not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID KITCHEN
Model KUBR204ESB00
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
09/02/2021
Customer does not have the part. Re ordering wine shelfShelf out of stock. Office to reschedule; ordrng 1 W10803971 (shelf-wine)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, Ohio 44143
Joe O
Job Details:
09/02/2021
"Cc: not cooling ff section, gap in freezer gasket, not making iceNo ice maker error codes. Found temps in ff section at 66 degrees, freezer at 30 degrees. Found ff evap completely frosted over. Found freezer door glides warped door will not close flush. Ff evap will need steamed out. Needs drip pan kit, ff evap fan harness, and freezer door glides; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (motor-evap) and 1 W10625068 (bracket) and 1 W10625067 (bracket)"
We serviced a
JENN-AIR WALL OVEN
Model JJW2827IL01
Near Brecksville, Ohio 44141
Marie V
Job Details:
09/02/2021
"Cc that the upper oven does not work and that it showed an error code. Cust said that they think that it worked once. When tried to test upper oven showed F8E0 cooling fan speed too low. Ran diag found same error code. Tested cooling fan on diag , it hums. Took unit off wall and panel off and check for power coming in to fan 119V. Inspected fan and found a screw preventing from spinning. Removed and make sure that fan was not damaged. Installed unit back in and preheated oven to 350*. Pass,. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
09/02/2021
Installed the new part op tested good. Door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Conneaut, Ohio 44030
Jeff M
Job Details:
09/02/2021
The compressor is seized. I replace the start device with a new start device that I know is working it tripped the new start device needs a new compressor estimate only; ordrng 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Brecksville, Ohio 44141
Marie V
Job Details:
09/02/2021
Cc that the unit is building up frost on the top. Confirmed found gasket not sealing all the way. Steamed out gasket and added petroleum jelly. Advice cust to allow at least 1 hours for gasket to cool down with the shape of unit. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Conneaut, Ohio 44030
Jeff M
Job Details:
09/02/2021
G case failed needs a new transmission ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Clutch)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rome, Ohio 44085
Jeff M
Job Details:
09/02/2021
The main control board the start stop button is not responding. Also needs a new set of water valves.; ordrng 1 W11170317 (Control) and 1 W11210463 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Timberlake, Ohio 44095
Joe O
Job Details:
09/02/2021
"Cc: not fillingCustomer showed video. Water level looks correct in video. Ran normal cycle. Unit filling properly, and is agitating. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, Ohio 44060
Joe O
Job Details:
09/02/2021
Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Mentor, Ohio 44060
Joe O
Job Details:
09/02/2021
Installed control. Programmed. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Strongsville, Ohio 44149
Marie V
Job Details:
09/02/2021
"Cc that the oven will preheat to 250 and then will show message about a speed fan. When arrived unit was on a demo mode. Removed from demo mode and ran diag found 10 error code of F6E0 oven user interface lost communication. Followed steps unit will need main control. ; ordrng 1 W11205353 (Control board), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Rocky River, Ohio 44116
Corina H
Job Details:
09/02/2021
Replaced the start relay and overload. Good frost pattern on the evap. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, Ohio 44136
David R
Job Details:
09/02/2021
Replaced evap harness. Steamed out remaining ice. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Elyria, Ohio 44035
Gabriel P
Job Details:
09/02/2021
"Found gearcase making loud noise also lots of oil in stator and agitator is seize to shaft,ordering parts needed ; ordrng 1 W10754158 (Stator) and 1 W10775188 (Agitator) and 1 W10734521 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, Ohio 44139
Brian M
Job Details:
09/02/2021
"Cc of water under deli drawer Found water leaking from behind ice maker Needs adapter and seals replaced ; ordrng 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, Ohio 44139
Jason N
Job Details:
09/02/2021
Installed door hinge. Shimmed left side door slightly. Door alignment much improved. Customer satisfied with appearance. Installed ice door in freezer. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
09/02/2021
"Found a sheet of ice on floor of fridge also drip pan is deform or bowed found service pointer W11092686 to replace drip pan cause it has to be straight customer is calling whirlpool back to cover for parts and labor wrote as estimate only ; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
09/02/2021
"Cc of unit squeaking on heavy loads Ran test spin and inspected underneath unit Could not determine issue at this time But it may be a internal issue with gearcase Quoted ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Cleveland, Ohio 44129
Corina H
Job Details:
09/02/2021
Replaced the endcap and slide. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Cleveland, Ohio 44144
Corina H
Job Details:
09/02/2021
"CC that the ice maker is not working. Confirmed. Ice maker not cycling. Getting 120 volts from the control. Will need a new ice maker. ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, Ohio 44130
Gabriel P
Job Details:
09/02/2021
Ran diagnostic no error ran factory cycle pass check temperature was 170 on heater is working but customer never use rinse aid she might have a buildup ordering pump assembly and arm ; ordrng 1 WPW10591570 (Pump assembly) and 1 W10803178 (Arm)
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw2
Near Cleveland, Ohio 44105
Jason N
Job Details:
09/02/2021
"Cc unit not operating and lid is locked.Customer showed pop.Found unit control resetting every few seconds. Lid locked will not unlock. Pulled connectors off board to see which component is at fault. Found shifter causing board to fault, lid unlocked. However running diagnostics or starting a normal cycle causes the board to reset. Unit needs shift actuator and main control. ; ordrng 1 W11170319 (Main control) and 1 W10913953 (Actuator)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, Ohio 44109
Dan
Job Details:
09/02/2021
"Customer complaint that unit never started, confirmed, motor just humming, blower wheel housing is clear, unit needs new motor ; ordrng 1 279827 (Motor)"
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Cleveland, Ohio 44109
Dan
Job Details:
09/02/2021
"Customer complaint of squealing noise, confirmed, idler pulley is seized, installed dryer repair kit, op test good"
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS.
Near Hiram, Ohio 44234
Brian M
Job Details:
09/02/2021
Installed switches OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cleveland, Ohio 44109
Gabriel P
Job Details:
09/02/2021
Door was damage ordering ; ordrng 1 W11435333 (Stainless door)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Garfield Heights, Ohio 44105
Jason N
Job Details:
09/02/2021
"Cc unit bouncing when in spin cycle.Customer stated in rinse and spin cycle, unit will bounce and move around. Checked tub suspension. Found suspension springs weak, tub bouncing. Unit needs suspension. Replaced using misc truck stock part. Ran auto test. All functions normal. Op test good. ; used 1 W10780045 (Suspension springs) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lakewood, Ohio 44107
Manny
Job Details:
09/02/2021
"Cc unit wont operate, start making clicking sound when gets to the wash cycle and unit has electrical burn smell, unit will need a shifter actuator. Ordering shifter. Office to contact customer when part is available for next service date. Please place customer in cancellation list.; ordrng 1 W10913953 (Shifter actuator)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Lakewood, Ohio 44107
Manny
Job Details:
09/02/2021
"Cc unit not heating, found open igniter, unit will need an igniter, dont have truck stuck yet. ordering igniter. Add customer to cancellation list. Contact customer once parts are available.; ordrng 1 279311 (Igniter)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, Ohio 44113
Jason N
Job Details:
09/02/2021
Installed main control. Ran rinse and spin cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44104
Jason N
Job Details:
09/02/2021
"Cc unit ff section not cooling.Found no airflow to ff section, freezer evaporator fan not running, stuck in ice. Cleared ice from fan, fan operation good. Airflow returned to ff section. Checked door seals and freezer door slides. All checked good. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPUH19D7LF1
Near Mentor, Ohio 44060
Jeff M
Job Details:
09/02/2021
The unit is not cooling theres no heat transfer there is no frost pattern. It needs a evaporator; ordrng 1 297414901 (Evap) and 1 123 (Shipping)
We serviced a
MAYTAG DRYER
Model MEDP576KW0
Near Cleveland, Ohio 44103
Jason N
Job Details:
09/02/2021
Cc unit door seal need replacedCustomer stated door is so hard to open the door seal came off. Replaced door seal using customer supplied pre Id part. Squeezed strike together slightly to ease door opening and closing. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Mayfield Heights, Ohio 44124
Jason N
Job Details:
09/02/2021
"Cc unit not cooling. Customer freezer is cooling fine, but not cooling in ff section. Found no airflow to ff section, evaporator fan not running. Found fan motor seized up. Unit needs evaporator fan motor. Could not contact Andrew, property manager, calls went to vm. Need ok to repair and payment. Did not reschedule at this time ; ordrng 1 5304521244 (Evaporator fan motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW2
Near Beachwood, Ohio 44122
Jason N
Job Details:
09/02/2021
"Cc unit not draining Ran diagnostics, found code f9e1 for drain problem. Ran manual drain out, pump humming. Pulled drain pump, found garment wrapped up in impeller. Removed and retested. Drain pump draining out. Ran auto test. All functions passed, op test good."
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Mentor, Ohio 44060
Joe O
Job Details:
09/02/2021
Installed belt. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS2
Near Beachwood, Ohio 44122
Jason N
Job Details:
09/02/2021
"Installed ice maker, ran manual harvest test, op test no good, no water coming in. Found inlet valve shorted. Quoted customer for additional part cost. Installed inlet valve using misc. truck stock part. Reran harvest test, ice maker indexed and filled mold with water. Cleared ice from freezer, steamed out drain hole. Installed updated p-trap drain tube. Op test good. ; used 1 WP12544124 (Inlet valve) from stock"
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near Bedford, Ohio 44146
Dan
Job Details:
09/02/2021
"Customer complaint of squealing noise, confirmed, found idler pulley seized, installed dryer repair kit, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 4392067 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Mantua, Ohio 44255
Brian M
Job Details:
09/02/2021
Cc icemaker leaking into ice container Found ice build up under ice bucket Found ice maker over filling Needs icemaker and valve ; ordrng 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Aurora, Ohio 44202
Brian M
Job Details:
09/02/2021
Installed panel OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Aurora, Ohio 44202
Brian M
Job Details:
09/02/2021
Cc unit not broiling or baking in upper oven and light wont shut off Found door switch not being activated Leaving light on and tripping board to no heat Fixed switch loose connections Ran test bake OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, Ohio 44145
Gabriel P
Job Details:
09/02/2021
"Replace shifter,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
09/02/2021
"Found icemaker making ice also also noticed customer use a big cup to dispense ice and ice was jamming at the door whirlpool advise customer to use regular cup so the paddle can be press in all the way to prevent ice jam,opt test ok"
We serviced a
GE DISHWASHER
Model GSD600D-03
Near Strongsville, Ohio 44149
David R
Job Details:
09/02/2021
Unit is about 40 years old. Cc unit is leaking. Took off bottom kick plate. Ran unit about an hour. Seeing water seep through a rust spot under tub. Talk to Brain. Separate piece and cannot be replaced. Customer paying SVC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Olmsted Township, Ohio 44138
David R
Job Details:
09/02/2021
"Recovered refrigerant, replaced comp, evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 W11506635 (Coupler), 1 W11504433 (Coupler), and 1 W10895716 (Coupler) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
09/02/2021
Wrong part order ordering parts needed ; ordrng 5 WPW10082853 (Pivot tine)s
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Bedford, Ohio 44146
Dan
Job Details:
09/02/2021
"Customer complaint that unit would not stop washing, ran diagnostics found f0e5(off balance load) error code, ran auto test cycle, all components working, unit completed test cycle, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Aurora, Ohio 44202
Brian M
Job Details:
09/02/2021
Cc unit not heating/ drying found f7e1 error Ran diagnostics test found heater functioning Needs control Part on bo office to schedule ; ordrng 1 W11305296 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Pepper Pike, Ohio 44124
Corina H
Job Details:
09/02/2021
CC that there is a noise when first starting. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Bentleyville, Ohio 44022
Corina H
Job Details:
09/02/2021
Replaced the ui and control. Brought core back for return. Heated oven to 350*. Opt test ok.
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207SSS02
Near Beachwood, Ohio 44122
Corina H
Job Details:
09/02/2021
"CC that the oven glass broke and the light does not turn off. Confirmed. Replaced the glass. Checked the door switch open. Will need a new door switch. ; ordrng 1 W11029221 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, Ohio 44149
Manny
Job Details:
09/02/2021
"Cc unit has glue like stain on glass and smokes a lot when oven is turn on, advise customer to contact whirlpoo; ordrng 1 9761344 (Liner) and 1 W10316950 (Door glass)"
We serviced a
WHIRLPOOL ICE MAKER
Model GI5FSAXVY02
Near Westlake, Ohio 44145
David R
Job Details:
09/02/2021
Replaced evap harness. Icemaker cycled but not calling for water. Called techline. Went through all voltage checks and essentially found a break in the wire in cabinet. Not repairable. Customer to be issued refund for parts/labor. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Solon, Ohio 44139
Dan
Job Details:
09/02/2021
"Customer complaint of f5e3 error code, confirmed, installed new lid lock, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEM01
Near Solon, Ohio 44139
Dan
Job Details:
09/02/2021
"Customer complaint that unit was not cooling, fresh food section temperature at 41 degrees, freezer section temperature at 0 degrees, evaporator frost pattern is good, compressor and condenser fan are running, evaporator fan is running, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Kent, Ohio 44240
Brian M
Job Details:
09/02/2021
Installed fan and evap cover OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, Ohio 44023
Dan
Job Details:
09/02/2021
"Customer complaint that right fresh food section door has waves in it, confirmed unit needs new door ; ordrng 1 13107887SQ (Door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Amherst, Ohio 44001
Gabriel P
Job Details:
09/02/2021
Found defective dispenser ordering; ordrng 1 WPW10671905 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, Ohio 44028
Marie V
Job Details:
09/02/2021
"Cc that the unit still not cooling. Confirmed . Took temps 44* on fresh food section and 32* on freezer. No frost on evap , evap was wet, no frost. Put kill a watt meter on compressor is only pulling 1.5 amp. Have week compressor will have to be replaced. Cust has compressor, no need to order. ; schdld next appmnt for 9/16 THU !"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Aurora, Ohio 44202
Brian M
Job Details:
09/02/2021
Cc no cool Found leak at lokring connections on filter drier Recovered refrigerant Solder in drier Ran vac 20 min Recharged with 5.25oz r134a Normal frost pattern showed Advised to watch for 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Parma Heights, Ohio 44130
Manny
Job Details:
09/02/2021
"Cc unit not cooling at all, confirmed unit is at 76 degrees in both section. Unit need a seal system repair ordering compressor, evap and drier filter, need tech with lockring and r600a to finish the job.; ordrng 1 W11370578 (Compressor) and 1 W11368877 (Evap assembly) and 1 W10843121 (Drier filter)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Actuator
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near North Olmsted, Ohio 44070
Manny
Job Details:
09/01/2021
"Cc unit wont operate at all, found errors F6E2 and F6E3 main board not communicating with the ui and ui not communicating with main board, unit will need UI and main board replaced. Ordering main control and console ui. Office to contact customer when parts are available.; ordrng 1 W11135391 (Console) and 1 W11429620 (Electronic control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, Ohio 44109
Manny
Job Details:
09/01/2021
"Installed evap fan motor and ice maker, ice maker will need a bail arm ordering bail arm.; ordrng 1 WP627792 (IM bail arm)"
We serviced a
KENMORE DRYER
Model 110.8640712
Near Cleveland, Ohio 44119
Jason N
Job Details:
09/01/2021
"Installed dryer repair kit. Ran dryer op test. No abnormal noises, good heat and airflow. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Elyria, Ohio 44035
Gabriel P
Job Details:
09/01/2021
"Replace actuator,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL2
Near Wellington, Ohio 44090
David R
Job Details:
09/01/2021
"Replaced wash pump, drain pump and dispenser. Dispenser gasket was ripped. Tested. Ran diagnostics. Good. Op test ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Westlake, Ohio 44145
Gabriel P
Job Details:
09/01/2021
"Replace filter housing,opt test ok"
We serviced a
MAYTAG FREEZER
Model WZF79R20DW03
Near North Royalton, Ohio 44133
David R
Job Details:
09/01/2021
"Replaced door switch, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
09/01/2021
"Follow all steps of seal system,opt test ok ; used 3 Tjaf1200 (1/4 od tube ext) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Chagrin Falls, Ohio 44023
Jason N
Job Details:
09/01/2021
"Installed pressure sensor. Checked reservoir thermostat sensor, sensor checked good. Pulled water line from reservoir, confirmed water in reservoir. Op test good."
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, Ohio 44128
Corina H
Job Details:
09/01/2021
Replaced the shifter. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
09/01/2021
"CC that there is a fault code. Confirmed. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Ran the encoder test passed. Checked the led light flashing. Will need a new control and ui; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2830IM00
Near North Royalton, Ohio 44133
Manny
Job Details:
09/01/2021
"Cc unit paint peeling on bottom of top oven cavity, also she explained that the first time she used the oven there was a paint bubble like formation, when she wiped it paint came off confirmed paint is coming off as if it was burning up, contacted wp tech line to report the issue talked to Bruce from tech line, Bruce required pictures sending them through service matters"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Maple Heights, Ohio 44137
Corina H
Job Details:
09/01/2021
CC that the unit will lock and not work. Confirmed. No error codes. Found the drain pump wire harness broken. Repaired the wires. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Parma, Ohio 44130
Manny
Job Details:
09/01/2021
"Cc unit filing and wont advance the cycle, unit is working as designed, explained to customer that if unit is out of balance and cant self adjust, the unit will stop the cycle until the customer fix the load and restart unit. Ran calibration and manual test op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, Ohio 44145
Marie V
Job Details:
09/01/2021
"Cc that the unit is making a loud noise. Couldnt get a loud noise from unit , only a pitch noise and it was not too loud to find where it was coming from. Took unit off and inspected seals, blower wheel, rollers and motor. All check out good. Added zoom spout to pulley,. And ran unit. Ran unit just the motor couldnt get the noise complaint. Advice cust to monitor unit. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bay Village, Ohio 44140
Marie V
Job Details:
09/01/2021
"Cc that the unit is having some problems with the doors not closing and a noise that was very loud on fresh food section and then it stopped. Confirmed found fresh food section evaporator frozen all the way. Took temp found 47* on fresh food section and 0* on freezer. Took unit out and check evaporator thermistor, has 33kohms. Unit will need control board and evapo fan and harness. ; ordrng 1 WPW10675033 (Control) and 1 W11087438 (Motor evap harness), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Royalton, Ohio 44133
David R
Job Details:
09/01/2021
"Replaced icemaker, ran test 57 and 45. Called for water. Give time to start making ice. Op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rocky River, Ohio 44116
David R
Job Details:
09/01/2021
"Tub ring has been damaged (took pics), will order out and replaced basket at same time.***requesting double labor ; ordrng 1 WPW10531289 (Tub ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Sheffield Lake, Ohio 44054
Marie V
Job Details:
09/01/2021
"Cc that the unit stopped cooling. Unit was plugged in but thermostats turned off. Turned back on and removed evaporator cover. Waited 10 min. No frost, put kill a watt meter compressor is pulling 0.44 amps. Low on refrigerant. Put pricing valve from T/S. Unit is on a vacc. Unplugged it started stabilizing unit has a leak will need sealed system work. Called whirlpool tech line Brian. This unit does not have second to the 5 year warranty on sealed system. Said to try to call whirlpool and see if they help with repair.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Westlake, Ohio 44145
David R
Job Details:
09/01/2021
Replaced rails and brackets in FZ. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Grafton, Ohio 44044
David R
Job Details:
09/01/2021
"Cc unit smells like burning when taking clothes out. Went through diagnostics and tested heat coming from back of unit. Higher than normal. Operating thermostat is malfunctioning. Ordering ; ordrng 1 Wp8577274 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Amherst, Ohio 44001
Marie V
Job Details:
09/01/2021
"Took POP. Cc that the unit is not drying dishes. Ran diag, no error codes , let unit do the auto test, no error codes by the end on the cycle. Took temps 160*. Advised cust to run hot water at the sink before starting unit and use rinse aid to help unit dry dishes better. Op test ok"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Berea, Ohio 44017
Marie V
Job Details:
09/01/2021
"Cc that the unit makes a loud noise when running. Confirmed,. Unit is squeaking loud noise is coming from pulley , it will need dryer kit. Rollers , belt and pulley. Will need second tech to come back for repair. Is a stack unit and is on a closet. No shipping charge because one of the parts is a T/S. Cust will call if they want to continue. ; ordrng 1 4392067 (Dryer kit) and 1 WPW10112954 (Belt)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, Ohio 44057
Jeff M
Job Details:
09/01/2021
Somehow I manage to order the wrong part I took the part number right off the icemaker its a different part number but it is the correct one; ordrng 1 241798233 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Ashtabula, Ohio 44004
Joe O
Job Details:
09/01/2021
"Cc: oven not working, light not shutting off, door unevenFound control sending constant power to light. Found switch is functioning properly. Found inner door panel is warped. Found outlet has an open ground. Needs control, and inner door panelAdvised customer to have outlet grounded. Needs electrician for outletControl and panel show out of stock. Office to reschedule; ordrng 1 W11258611 (cntrl-elec) and 1 WP9761344 (liner-door)"
