Service History 865 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Columbia Station, Ohio 44028

David R

Job Details: 07/20/2021

"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good. Used lockring on steel to drier and soldered cap to drier. Can see temp dropping already. Give 24hours for unit to cool and return to correct settings. ; used 2 WPW10143759 (DRIER), and 2 W10896676 (A15, 6/4 NR lockring fitting) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/20/2021

"Cc that the unit is not turning on. Confirmed. Check power coming in to control 0V, check power at the main connection for power, 0V. Called BJ told me that sometimes theres a switch in the wall or inside cabinet that it maybe turned off. Confirmed. The switch were the unit is hardwired to it was tuned off. Corrected issue. Tested unit and drain. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/20/2021

"Put new control in, float switch. Found new control Ian it sending power to wash motor. Went through tech sheet, getting less than 1 v from control to wash motor. Drain pump works, water valve works. Just not spraying water. Ohms on wash motor in range. 9.5 ohms. Ordering new control ; ordrng 1 W11462458 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Parma, Ohio 44130

David R

Job Details: 07/20/2021

"Replaced right FF door. Tested good. Ordering whirlpool badge, customer to put on, no return. ; ordrng 1 W11178521 (Nameplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 07/20/2021

"Cc that the freezer has good temp but fresh food section is at 50*. Confirmed.freezer is at 0* and fresh food section from 50* to 45*. Found damper stuck close. Ran diag and opened it worked. Check ohms on thermistor 60* 67.9ohms. Unit will need thermistor. ; ordrng 1 12002355 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 07/20/2021

"Cc that the unit is making a loud noise when agitating. Ran diag found error code F5E1 lid switch fault. Tilted unit. Found cam loose and belt, adjusted everything, unit will need cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11213879 (Belt)"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 07/20/2021

"Cc that the unit will say sensing and it will not fill. When arrived unit had the sensing light blinking, press start unit started. Canceled cycle and ran diag. No error codes. Cust ask that why is it showing hold for 3 seconds, explain cust that that it to cancel, press just one time and it will start or pause the cycle, unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS576FIDM01

Near North Olmsted, Ohio 44070

David R

Job Details: 07/20/2021

"Cc unit not producing ice. SxS unit. Found wires at bottom of hinge are cut through. Will need new door. Customer paid SVC, contacting customer service. ; ordrng 1 LW10669496 (Left door Stainless), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL RANGE

Model GSC309PVS02

Near Chagrin Falls, Ohio 44022

Dan

Job Details: 07/20/2021

"Installed new door gasket, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDT03STSS0

Near Novelty, Ohio 44072

Dan

Job Details: 07/20/2021

"Customer complaint that unit is not cleaning dishes on upper rack, placed glasses upright in racks and started normal wash cycle, unit filled, glasses did not fill, nothing in filters, unit needs new sump assembly , part is out of stock so not scheduling return appointment ; ordrng 1 WPW10780877 (Sump)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SDZ0

Near Chesterland, Ohio 44026

Dan

Job Details: 07/20/2021

"Customer complaint that unit is not cleaning dishes properly and door is hard to close and lower rack wheel broke off, placed glasses upright in racks and started normal wash cycle, unit filled, glasses filled, incoming water temperature at 79 degrees, advised customer to run hot water in sink before starting, hinges are bent, unit needs new hinges and lower rack wheel, customer does not want repair ; ordrng 1 WP8534854 (Hinge l) and 1 WP8534853 (Hinge r) and 1 W10195416V (Wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/20/2021

"Cc that the unit makes a loud noise when spinning. Cust started unit, when it when into a spin a loud noise was coming from bearings. Tilted unit and found black dust all over. Took rotor out and found stator filled with black grease and bearings are seized. Unit will need rotor, stator and bearings. ; ordrng 1 W10435302 (Bearings) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 WPW10178988 (Sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW6800WW1

Near Elyria, Ohio 44035

David R

Job Details: 07/20/2021

"Cc unit making loud noise in spin and will no go through a complete cycle sometimes. Found error code for speed sensor. Bearings are worn down and also slow drain, clothes are blocking the drain port. Cannot get to it because bearings are rusted in. ; ordrng 1 W10435302 (Bearing kit) and 1 WPW10178988 (Speed sensor) and 1 W10820039 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0S2

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/20/2021

Harness on the rear is melted I took a picture and needs a harness and power cord; ordrng 1 W11219898 (Harness) and 1 S and 1 5304512985 (3 prong)

We serviced a

SAMSUNG DRYER

Model DV40J3000EWA2

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/20/2021

installed the new part op tested good. Rollers and pulley ; used 1 DC93-00634A (Pulley) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Aurora, Ohio 44202

Brian M

Job Details: 07/20/2021

Cc of no heat dry Ran diagnostics found no errors Let auto test run Found unit heating properly OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Aurora, Ohio 44449

Brian M

Job Details: 07/20/2021

Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kent, Ohio 44240

Brian M

Job Details: 07/20/2021

Leveled unit and calibrated OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ravenna, Ohio 44266

Brian M

Job Details: 07/20/2021

Customer showed pop took pic Customer complaint no ice being dispensed Found shaft arm missing Customer to install ; ordrng 1 W11228132 (shaft)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB00

Near Ravenna, Ohio 44266

Brian M

Job Details: 07/20/2021

Cc unit not sealing Found gasket to have popped out of channel Fixed gasket OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/20/2021

"Cc that the unit is making a clanking noise when agitating. Showed me a video. That noise is normal operation. Still tilted unit and inspected rotor and stator , they were good. Started a load with towels and explain cust about unit. Op test ok working as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Windham, Ohio 44288

Brian M

Job Details: 07/20/2021

Installed control and UI Ran auto testOP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Hiram, Ohio 44234

Brian M

Job Details: 07/20/2021

"Cc unit not working Found several codes F2e1 f6e3 f6e2 Miscommunication errors and keypad error Needs UI and control Customer to reach out to whirlpool ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 07/20/2021

Installed outer door panel. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Cleveland, Ohio 44114

Corina H

Job Details: 07/20/2021

CC that the unit is not cooling correctly. Confirmed. Found a lot of ice build up on the evaporator cover. Steamed out the evaporator and replaced the control from t/s. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44109

Corina H

Job Details: 07/20/2021

"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."

We serviced a

GE REFRIGERATOR

Model PSC23SGRBSS

Near Cleveland, Ohio 44113

Jason N

Job Details: 07/20/2021

Installed inlet valve. Dispense test no good. No water coming through to dispense. Found water line frozen in door. Thawed water line. Op test good.

We serviced a

KENMORE REFRIGERATOR

Model n/a

Near Cleveland, Ohio 44113

Jason N

Job Details: 07/20/2021

"Cc unit not cooling. Found both compartments of unit at room temperature. Compressor not running, checked voltage to start device, good voltage at 123v. Unit needs compressor start device. Replaced using truck stock. Compressor started up. Watched unit, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good.; used 1 8201786 (STARTER) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Garfield Heights, Ohio 44105

Jason N

Job Details: 07/20/2021

"Cc unit lights up but will not start cycle. Found will not start a cycle. Upon pressing start, unit will only beep. Ran manual lid lock test, unit not reading lid in down position. Unit need lid latch. Replaced using truck stock. Ran auto test and then started normal cycle. Op test good. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Mentor, Ohio 44060

Joe O

Job Details: 07/20/2021

Cc: leaking from frontCustomer stated she ran the unit 2 times prior to making appointment and unit was leaking from middle of the door. She stated she has since ran the unit with no issues. Ran test cycle. Could not duplicate leak. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ1

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 07/20/2021

"When arrive everything working as design no issues found,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Mentor, Ohio 44060

Joe O

Job Details: 07/20/2021

"Cc: not spinning out clothesFound error codes f7e5(shifter fault). Ran manual agitate and spin. Unit not shifting properly. Checked actuator. Found gear case leaking, belt worn, and actuator just buzzing. Needs gear case, actuator, and belt.Customer does not want to repair at this time; ordrng 1 W11454372 (Gear case) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 07/20/2021

"Replace thermostat ,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 07/20/2021

"Two wrong things found one was hose were install reverse hot on cold and cold on hot also valve were turn off found error long fill no fill,correct issue opt test ok"

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model WRS315SDHZ02

Near Parma, Ohio 44134

Corina H

Job Details: 07/20/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok advised cust to replace the plastic waterline with a copper or braided flex line."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 07/20/2021

CC that there is still soap and clothes are soaked. Confirmed. Found shifter arm off cam causing it not to agitate replaced the shifter to old shifter service pointer is asking to replaced. Explained to customer only 6 to 8 bath towels is a full load and only 2 tablespoons of detergent. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAM1

Near Independence, Ohio 44131

Corina H

Job Details: 07/20/2021

CC that the unit stopped working in a middle of a cycle. Confirmed. Found the main control burnt inside. Will need main control replaced. Ordering part.; ordrng 1 W10486463 (Main control)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44109

Corina H

Job Details: 07/20/2021

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS07

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/20/2021

Do unit had an F9E0 code. They cleared the code I preheated the oven to 350 the code never came back customer experience this issue one time unit is operating as designed I cannot duplicate an issue the oven was operating upon my arrival

We serviced a

GE REFRIGERATOR

Model GSHF5KGXGCBB

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/20/2021

Cc fan noise from freezer Found evaporator fan blade contacting top of evaporator shroud. Loosed and repositioned fan shroud away from fan blades. Fan no longer contacting. Op test good.

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Eastlake, Ohio 44095

Joe O

Job Details: 07/20/2021

Installed control. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 07/20/2021

"Ignitor is weak is taking 20 minutes to light ordering igniter ; used 1 12400035 (Ignitor), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/20/2021

The unit is making a squeaking sound. I took the belt off the sound went away. Needs a new belt ; ordrng 1 W11239857 (Belt)

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Euclid, Ohio 44132

Joe O

Job Details: 07/20/2021

Installed drain pump. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/20/2021

Found ice buildup on evaporator on fridge and also found a service pointer to replace control and evaporator cover and also 2 x labor typing scode # S15330 ordering ; ordrng 1 W10889841 (Cover evaporator) and 1 W11389713 (Control)

We serviced a

WHIRLPOOL DRYER

Model KOCE500ESS07

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/20/2021

There was a piece of string caught in the felt causing the thumping sound. Theres a squeaking coming from the rear main bearing needs a new rear main bearing. Unit heats fine ; ordrng 1 5303281153 (Kit) and 1 S

We serviced a

SAMSUNG DRYER

Model DMV 218 A EWXAA

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/20/2021

The electric dryer is producing heat there is no airflow to the outside vent customer needs to get the venting cleaned

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Geneva, Ohio 44041

Jeff M

Job Details: 07/20/2021

The unit how is the new style actuators that slip out of the eyelets on the cam needs a new actuator no ETA; ordrng 1 W11481722 (Actuator)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/20/2021

Replaced the shifter. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEW

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 07/20/2021

"Replaced the control. Programmed the control. Brought the core back for return. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FGGF3041KFJ

Near Cleveland, Ohio 44124

Joe O

Job Details: 07/20/2021

"Installed spark harness, and knobs. Tested. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVMS01

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 07/20/2021

Cc unit needs water tube installed Installed water tube to filter housing using customer supplied part. Ensured no leaks. Ran dispense test. Dispense test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSC24C8EYY02

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/20/2021

Door wire broken need door but door is discontinued

We serviced a

SAMSUNG DRYER

Model DV350AEW/XAA03

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/20/2021

"Found hi limit open customer wants to paid for parts and service he will install him self,opt test ok ; ordrng 1 Dc47-00015a (High limit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS01

Near Wickliffe, Ohio 44092

Jason N

Job Details: 07/20/2021

"Cc unit not heating Ran bake and broil tests on both ovens, no power to elements. Checked power in to unit, found Red L voltage missing. Pulled unit. Found burnt wire nut on j-box at rear of unit due to loose connection. Cut back wire, installed new wire nut. Reinstalled unit. Ran bake tests on both upper and lower ovens. Good heat. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, Ohio 44052

Gabriel P

Job Details: 07/20/2021

Office reschedule I call them give them a estimate on when I was arriving and they said to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW

Near Elyria, Ohio 44035

David R

Job Details: 07/20/2021

Icemaker leaking. Found water line not completely in. Readjusted correctly. Good. Tested and water is not leaking. op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Mentor, Ohio 44060

Joe O

Job Details: 07/20/2021

"Cc: door will not adjustFound adjuster for ff door stripped. Needs lower ff door hinge; ordrng 1 W11292872 (hinge-door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Wickliffe, Ohio 44092

Jason N

Job Details: 07/20/2021

"Cc unit not washing and making clicking noisesRan diagnostics, found code f7e6 for motor fault. Found shift actuator arm slipped out of splutch yoke. Per service pointer, W11531483, replaced shifter. Recently used truck stock part. Ordering shift actuator. Part not showing in stock on Marcone site, office to contact customer with next service date. ; ordrng 1 W10913953 (Actuator)"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Euclid, Ohio 44132

Jason N

Job Details: 07/20/2021

Adjusted heater housing

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM6

Near Elyria, Ohio 44035

David R

Job Details: 07/20/2021

"Cc icemaker not working. Older style icemaker. Tested and getting 120 vAC in diagnostics. Icemaker not cycling, stuck midecyle. Ordering. ; ordrng 1 W10882923 (Icemaker)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Mentor, Ohio 44060

Joe O

Job Details: 07/20/2021

"Cc: panel not allowing selections, dispenser brokeFound ui lit up but will not allow selections. Dispspring fell out, and rubber seal falling out. Needs ui and dispenserUi shows under 5 year parts only warranty Ui shows out of stock, office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W10861000 (detergent dispenser)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Oberlin, Ohio 44074

David R

Job Details: 07/19/2021

"Cc F8E4 float switch error. Parts PRE- ID. Found a little bit of water in tray error under float switch. Cleaned out. Tightened water valve, raised both feet by 5 times each. Ran diagnostics mode. Good. All components working properly. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Eastlake, Ohio 44095

Dan

Job Details: 07/19/2021

"Customer complaint of loud noise and every once in a while it wont spin, ran diagnostics no error codes found, ran manual test cycle, unit spins and agitates, no unusual noises heard, unit spins , suspension is good, Unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW-6

Near Cleveland, Ohio 44113

Dan

Job Details: 07/19/2021

"Installed new interlocks, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland, Ohio 44127

Dan

Job Details: 07/19/2021

"Customer complaint that unit is not working, found wash plate stripped, unit needs new wash plate, customer states he has a 5 year warranty and is not paying service charge ; ordrng 1 W10752283 (Wash plate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR0

Near Garfield Heights, Ohio 44125

Dan

Job Details: 07/19/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f3e2(inlet water temperature fault), f9e2(pump drive system problem ), f0e5(off balance), f6e2(miscommunication)and f7e9(locked rotor),error codes , unit spins, unit has large unbalanced load in it, ran test cycle unit completed, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519FS1

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 07/19/2021

"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, unit needs new magnetron ; ordrng 1 WPW10693025 (Mag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG MICRO OVEN

Model MMV4205FZ0

Near Cleveland, Ohio 44124

Dan

Job Details: 07/19/2021

"Customer complaint that the light and fan stay on all the time, confirmed, fuse blew when testing, unit needs new fuse , switches, and control, customer does not want repair ; ordrng 1 W11100598 (Cntrl) and 1 W10138793 (Fuse) and 1 W11244490 (Switches), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Columbia Station, Ohio 44028

Marie V

Job Details: 07/19/2021

"Cc that the left front burner does not light as quick as others, check oven temp to see if is true temp, check all burners, some does not adjust correctly, right knob doesnt line up. Adjusted knob. Preheated unit to 350*, pass. Check all burners on low, right hand side burner was a little higher. Corrected issue. Replaced left hand side burner, tested. Good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Columbia Station, Ohio 44028

Marie V

Job Details: 07/19/2021

"Cc that the unit makes a clicking noise and when u open the door lights arent on and then she unplug unit and plug back in and it starts to cool. Took temps 0*on freezer and 44* and 50* on fresh food section. Found fresh food section evaporator full with frost. Check ohms on thermistor, 5kohms. Should have been on 22kohms. Unit will need thermistor and control board. ; ordrng 1 W11087438 (Harness wire) and 1 WPW10675033 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Oberlin, Ohio 44074

David R

Job Details: 07/19/2021

Cc unit not washing. Found water entering unit but wash motor not running. Got F4E3 error. Also found 120 vAc not coming down to motor. Ordering both motor and control. **office to reschedule ; ordrng 1 W11085683 (Wash motor) and 1 W11305308 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/19/2021

"CC that the unit is not cleaning the dishes. Confirmed. Ran diag . F6e 4- Float Switch Open, f7e1 no heat, checked the control found the pump and motor plug backed out. Reattached the wires. Unit started to run. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/19/2021

Ran multiple test found no leaks also level unit cause racks are sliding down when loading correct issue ordering electronic control cause is a intermittent issue ; ordrng 1 WPW10218822 (Control)

We serviced a

KENMORE RANGE

Model 790.78893902

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/19/2021

"CC that the oven stays at room temperature. Confirmed. Checked the igniter 3.3 amps. Checked the oven sensor, is out of range. Will need a new control and sensor. ; ordrng 1 316462803 (Control) and 1 316352207 (Ui) and 1 316490000 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WALL OVEN

Model PT7800SH2SS

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/19/2021

Replace control a preheated unit no errors also heat microwave no error when filling paper work error codes show up same one with the thermal sensor call bj he ask to call call ge waited 18 minutes no answer but press 1 for then to call me back then they call me back as I was leaving home so when back a diagnose unit they said it may not be oven sensor it could be microwave sensor or thermistor ntc but trying sensor on microwave ; ordrng 1 WB27X10857 (Sensor) and 1 WB21X10165 (Sensor probe)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Strongsville, Ohio 44149

David R

Job Details: 07/19/2021

"Replaced right FF gasket and mullion rail. Steamed all gaskets to make sure no gaps. Good. Adjusted right leg to even out door as much as possible, good. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Rocky River, Ohio 44116

Corina H

Job Details: 07/19/2021

"Replaced the control, ui, drain pump, gasket, vent. Started a cycle.Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Berea, Ohio 44017

Corina H

Job Details: 07/19/2021

"CC that the unit is to warm. Confirmed. Ff 60* Fz 30*. Ran diag evap fans was not on. Thermistors passed, damper opening and closing, compressor turns on. Gaskets are good. Found ice build up causing the fan to not turn on. Removed the ice. Fan turned on. Checked the frost pattern and it had good frost pattern. Called t/l and spoke to Ed to replace the thermistor. Replaced the thermistor from t/s. Opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/19/2021

The two plastic pieces do not belong to this machine. The machine did need be leveled unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/19/2021

Installed the new part op tested good. Motor belt fan

We serviced a

MAYTAG WASHER

Model LAT7800AAL

Near Madison, Ohio 44057

Joe O

Job Details: 07/19/2021

"Cc: belt squealing, belt seized at one point and would not spinRan test cycle. Found belts squealing. Belts worn. Needs belts. ; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS3

Near Solon, Ohio 44139

Jason N

Job Details: 07/19/2021

"Cc unit not cleaning dishes on top rack.Started wash cycle, spray pressure reduced from both spray arms. Pulled filters, found debris buildup around chopper blade inlet. Cleaned out and reinstalled. Reran wash test. Spray pressure increased greatly. Spray arms spraying and rotating properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Painesville, Ohio 44077

Joe O

Job Details: 07/19/2021

Cc: not dispensing iceFound ice blocked in bin. Cleared bin. Unit is dispensing. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QHX00

Near Aurora, Ohio 44202

Jason N

Job Details: 07/19/2021

"Cc unit not cooling enough in both sectionsFreezer reading 27 degrees, ff sections reading 42. Checked frost pattern on evaporator, only 1/4 of coils have frost. Unit has refrigerant leak, will need sealed system repair. Tapped system, verified leak, low side reading 13 in/hg vacuum. Compressor and evaporator no showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10309995 (Compressor) and 1 WPW10143759 (Filter drier) and 1 4388575 (Evaporator) and 1 WP2003003 (Heat exchanger), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/19/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Strongsville, Ohio 44149

Marie V

Job Details: 07/19/2021

"Cc that the top rack broke. Replaced all parts, tested . Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Avon, Ohio 44011

Gabriel P

Job Details: 07/19/2021

"Found seal not installed properly,correct issue opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Brecksville, Ohio 44141

David R

Job Details: 07/19/2021

Found New UI screen cracked. Replaced main control and water valve. Tested. Working correctly. Went into diagnostics cycle. Good. Running a quick cycle to test components. Good. Working properly. Op test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/19/2021

The unit has a temp sensor fault. No eta on parts ; ordrng 1 W11419171 (Control) and 1 W11400157 (Valves)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, Ohio 44130

Corina H

Job Details: 07/19/2021

"CC that there is a noise when starting it. Confirmed. Found the drain pump running, held the start button in to clear. Ran diag f7e4 shifter fault. Service pointer to replace the shifter. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Strongsville, Ohio 44136

Marie V

Job Details: 07/19/2021

"Cc that she cant removed filter. Filter was very stuck. Verify that it was not torn or damaged. Is good, check the heat water filter, is good. When put back together it was good. Teach cust how to put back in and remove, showed her that water will always come out when installing or removing filter. When put back together also showe cust not to over tight the filter. Just gently twist until it stops. Op test ok"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW53UC0FS3

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/19/2021

"Took POP. Cc that the fan is not working. Confirmed. Found connector for motor, loose. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 07/19/2021

"Replaced fill tube and water valve. Removed ice maker and got ride of ice on the fill area on ice maker. Put back together and unit filled , no water came in because water was turned off. Turned back on and cycled ice maker again. Pass. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS1

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/19/2021

"Found error codes f8e1and f8e2 long drain and mechanical failure in pump ordering pump ; ordrng 1 W10914557 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/19/2021

"Found water leaking from valve took a video and show customer it seens the ; ordrng 1 WPW10341320 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/19/2021

"Found one of control key short and stuck on higher temp freezing food replace from t/s,opt test ok ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Richmond Heights, Ohio 44143

Dan

Job Details: 07/19/2021

"Customer complaint that oven door is not closing because you can see the inside of the oven, installed new hinges, door is sealing, no heat is escaping from seal, unit is operating as designed"

We serviced a

GE RANGE

Model ZGP366NR5SS

Near Lakewood, Ohio 44107

Marie V

Job Details: 07/19/2021

Replace valve and harness burner . Tested unit. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/19/2021

"Cc unit not making ice. Went through diagnostics. Icemaker passed. Found full tube wires broken. Ordering fill tube. *** office to reschedule ; ordrng 1 W11230096 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"

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