Service History 866 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/21/2021

Cc that unit would not turn on. Verified and unit was turning on it was not spinning because the hub was stripped. Replaced hub from truck stock ran a auto test unit working as designed. Recommended customer to only fill washer with 6 to 8 regular bath towels for full load and 1 to 2 tablespoons of detergent to wash clothes.Opt test ok; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, Ohio 44052

Angel

Job Details: 10/21/2021

"Replaced side panel, knob, and cook top. Opt test ok."

We serviced a

MAYTAG DRYER GAS

Model DG612

Near Brecksville, Ohio 44141

David R

Job Details: 10/21/2021

"Replaced blower wheel. Tested. Good, op test ok."

We serviced a

WHIRLPOOL RANGE

Model MER6550AAW

Near Columbia Station, Ohio 44028

David R

Job Details: 10/21/2021

"Unit is about 25-30 years old. Cc when turning clean cycle on, it will lock both ovens, customer Could not get oven unlock. Customer unplugged unit and was able to open doors. Went through owners manual. Let customer know only one oven can be cleaned at a time but both will lock while cleaning. Unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, Ohio 44062

Brian M

Job Details: 10/21/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, Ohio 44076

Brian M

Job Details: 10/21/2021

Did not install door gasket is the same way on new door Took a little bit of super glue and tackd gasket into place OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Geneva, Ohio 44041

Brian M

Job Details: 10/21/2021

Cc of frost upper right side of freezer Found gasket not hitting frame Adjusted gasket and got it to sit properly OP Test Ok Advised on gasket positioning

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055DRE00

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 10/21/2021

Took evap panel off no ice clogged cant fine issue working as design

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 10/21/2021

"Found capacitor blew up and cause a fire took pictures call safety team and still on hold its been 20 minutes no answer ; ordrng 1 W10804664 (Capacitor) and 1 WPW10268821 (Harrness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MHX00

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 10/21/2021

"Installed evaporator fan. No abnormal noises heard, op test good."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Solon, Ohio 44139

Jason N

Job Details: 10/21/2021

"Cc unit hood light not turning off or changing light levels Confirmed pressing the light button will not change levels or turn off. Light control circuit on main board not working. Unit needs control board. Control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11467778 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Willoughby, Ohio 44094

Joe O

Job Details: 10/21/2021

Customer stated unit has not leaked since our last visit. Tightening drain filter cap stopped leaking. Customer does not want to continue with drain install. Took unused drain pump to returnOffice to refund parts and labor; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/21/2021

Installed power board and driver board. All functions tested good. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, Ohio 44077

Joe O

Job Details: 10/21/2021

"Installed lid lock, and ui. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Euclid, Ohio 44132

Dan

Job Details: 10/21/2021

"Customer complaint that panel is not lighting up, user interface lit right up, ran diagnostics, found f2e1(stuck key) error code, unit passed user interface test, ran test cycle, all components working, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model WFW6620HW2

Near Cleveland, Ohio 44113

Corina H

Job Details: 10/21/2021

"CC that the unit is making a banging noise when agitating. Model and serial do not match. Called office Cust showed a pop. Out of warranty. Going to send paperwork over when unit was finished. Ran diag F9e1 Long drain, F8e1 Valve failure. Checked the valve and drain, good. Started a wash and a spin no unusual noises. Opt test ok"

We serviced a

MAYTAG DRYER

Model LDG7334AAE

Near Euclid, Ohio 44123

Corina H

Job Details: 10/21/2021

"Replaced the blower wheel, supports and belt. Opt test ok"

We serviced a

CALORIC RANGE

Model RST376-UW

Near Willowick, Ohio 44095

Dan

Job Details: 10/21/2021

"Customer complaint that oven is not heating , confirmed, display flashing f7(shorted touchpad ) error code, unit needs new touch pad, no parts found in look ups"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/21/2021

"Cc that the unit is not working. Confirmed.nothing is working just UI when you press any button. Set mat on floor, removed unit and inspected control, receiving 120V. Unit will need main control; ordrng 1 W10843055 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/20/2021

Replaced ice maker. Op test ok

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Painesville, Ohio 44077

Jason N

Job Details: 10/20/2021

"Installed bulb and socket. Light working but unable to turn off with control. Light control circuit was damaged on control board. Advised customer to ensure that unit is unplugged when changing the bulb. Unit needs control board. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11391714 (Control board)"

We serviced a

MAYTAG DISHWASHER

Model MDB9150AWQ

Near Strongsville, Ohio 44149

David R

Job Details: 10/20/2021

"Cc unit control not coming on. Found tub is rusting out, cut all wires. Tub cannot be purchased. Customer paid SVC."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ1

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/20/2021

Cc that the display is distorted . Confirmed replace control and panel. Tested unit with a cup with water to make sure is working good. Op test okNo core for ret

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Mentor, Ohio 44060

Joe O

Job Details: 10/20/2021

Cc: frostingFound gasket not seated properly. Re seated gasket. Op test ok

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Cleveland, Ohio 44105

Manny

Job Details: 10/20/2021

"Cc unit not drying, Che for incoming power and missing L2 customer has a fuse box and the fuse is open. House is a duplex and theres another 240V outlet, tested the unit on the outlet and good heat and good operation, customer will need to replace the fuse for proper drying, advise customer to replace fuses and if she still experiencing issues with the unit to give us a call and we can take another look. As of now unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/20/2021

The one hinge was not received. Office to re order; ordrng 1 W11551369 (Hinge)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/20/2021

Cc of noise found noise coming from diffuser motor Grinding squeaking noise coming from diffuser Needs diffuser ; ordrng 1 WPW10479155 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 10/20/2021

Cc that unit is not agitating. Confirmed shifter is out of place will need to replace shifter with the old style. Used shifter from truck stock installed ran calibration and auto test passed unit working as designed. Recommended customer that a full load is 6 to 8 regular bath towels and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/20/2021

Replace ice chute motor

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Mentor, Ohio 44060

Dan

Job Details: 10/20/2021

"Customer complaint that unit is not starting, started normal wash cycle, start button started flashing and beeping, ran diagnostics unable to run any tests unit thinks door is open, unit needs new door latch, customer does not want repair at this time; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS05

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/20/2021

"Cc unit door needs replaced due to damage. Installed RH ff door using customer supplied part. Customer also states the unit is noisy. Ran manual functionality tests, fans, damper and compressor sounds are normal for the unit. Unit is working as designed. Customer satisfied with appearance. Op test good."

We serviced a

GE REFRIGERATOR

Model GNE29GSKGSS

Near Mentor, Ohio 44060

Joe O

Job Details: 10/20/2021

"Installed ff evap fan. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44120

Manny

Job Details: 10/20/2021

"Cc unit just makes a humming noise, unit is stuck in a drain cycle, tub was full of water, had to vacuum all water (35 mins to clear all water)to verify that there is no obstructions in drain pump, pump is clear, customer has an extension hose connected to drain hose found kinked on extension hose, unit is draining advise customer customer to replace extension hose with one that is not flexible to avoid kinks."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Seven Hills, Ohio 44131

Corina H

Job Details: 10/20/2021

Replaced the lid. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5DHEXWB00

Near Aurora, Ohio 44202

Brian M

Job Details: 10/20/2021

Cc unit leaking Found drain tube clogged Cleared clog OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Berea, Ohio 44017

David R

Job Details: 10/20/2021

Cc unit not making ice. Went through tech sheet and found that icemaker was turned off. Button for on and off opposite in way they appear to be operated. Let customer know. Went through icemaker test. Filled and called for water. Good. Op test ok.

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/20/2021

"Replaced rollers, washers, and pulley. Tested unit opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/20/2021

Found defective shifter replace from t/s opt test ok ; used 1 W10913953 (Actuator) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, Ohio 44077

Dan

Job Details: 10/20/2021

"Customer complaint that unit is leaking, found lower door seal warped, installed new lower door sealing, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Brooklyn, Ohio 44144

Gabriel P

Job Details: 10/20/2021

"Replace icemaker,opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HV0

Near Fairview Park, Ohio 44126

Marie V

Job Details: 10/20/2021

"Replaced door. Did not needed control. Retuning control (core) . Tested unit after replaced door, is heating. Op test ok"

We serviced a

FRIGIDAIRE FREEZER CHEST

Model FFC0723DW8

Near Mentor, Ohio 44060

Dan

Job Details: 10/20/2021

"Customer complaint that unit is not cooling, unit unplugged, plugged unit in, compressor started, unit is not cooling, evaporator has a leak, evaporator cannot be replaced"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF22D4XAW01

Near Cleveland, Ohio 44144

Gabriel P

Job Details: 10/20/2021

"Replace light,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Fairview Park, Ohio 44126

Marie V

Job Details: 10/20/2021

"Cc dispenser does not work and ice maker, and everything is freezing in fresh food section. Confirmed took temps 33* fresh food section and -3 on freezer. Water line is frozen. Will need to be defrosted for it to make ice and dispense. Also found SP about food freezing in top shelf on fresh food section. Unit will need new diffuser and thermistor. Cust paid parts and Sc. Office will contact ; ordrng 1 W10572852 (Diffuser) and 1 W10316760 (Thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW1

Near Mayfield Heights, Ohio 44143

Dan

Job Details: 10/20/2021

"Customer complaint that oven is not heating, started bake for 350 degrees, bake burner lit up, oven only heated to 240 degrees before burner shut off, burner lit back up on its own but unit is only maintaining about 250 degrees, unit needs new control and oven temperature sensor ; ordrng 1 W11317839 (Cntrl) and 1 W10833885 (Ots)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, Ohio 44130

Gabriel P

Job Details: 10/20/2021

"Found two gaps 1 left top corner and left corner steam also steam ice inside explain customer of what are the causes of this issue,opt test ok calling whirlpool to document"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 10/20/2021

"Customer complaint that unit is not starting, confirmed, ran diagnostics found f7e9(locked rotor ), f7e4(basket reengagement failure ), f0e7(load detected during clean washer cycle ), and f1e2(motor drive module over voltage) error codes, unit is not spinning, slider will not lock rotor into spin, unit needs new gearcase, slider and clutch, part is out of stock so not scheduling return appointment ; ordrng 1 W11423759 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Beachwood, Ohio 44122

Dan

Job Details: 10/20/2021

"Customer complaint that unit is not turning on, control is receiving 120vac , diagnostic led on control says control is good, unit needs new user interface ; ordrng 1 W11460962 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRO36FTX03

Near Lakewood, Ohio 44107

Marie V

Job Details: 10/20/2021

"Cc that the unit is not working. Confirmed , took temps 60* on both sides. UI is not working. Tried to turned back on and it shuts off by itself. Took panel off and check incoming power. Heroes from 12VDC to 8 and comes back up and drops down. Unit will need main control. Control is not longer available."

We serviced a

MAYTAG DRYER

Model MED7230HC

Near Parma, Ohio 44130

Gabriel P

Job Details: 10/20/2021

"Replace motor,blower and housing opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near Avon, Ohio 44011

Angel

Job Details: 10/20/2021

Cc that unit was not operating correctly and that it wouldnt cancel. Verified and unit is canceling they were just not holding the cancel button long enough for it to cancel. Tested unit for them unit working as designed. Opt test ok.

We serviced a

KENMORE RANGE

Model 790.94112401

Near Middleburg Heights, Ohio 44130

David R

Job Details: 10/20/2021

"Cc unit not heating. Found element is good, tested voltage coming from control only getting 63v AC. Correct power coming from outlet. Will need new control. Gave estimate to customer, customer paid SVC. Do not order parts. ; ordrng 1 316557106 (Control) and 1 316419134 (Overlay), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDM00

Near Maple Heights, Ohio 44137

Manny

Job Details: 10/20/2021

"Cc unit freezer door not sealing and frosting over, found door gasket not making contact with mullion tried expanding with heat gasket is closer but still has gaps, unit will need freezer gasket replaced.; ordrng 1 W11371693 (Door gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Mayfield, Ohio 44143

Joe O

Job Details: 10/20/2021

Installed sump and control. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 10/20/2021

"Cc unit codes f5e3, not working Ran diagnostics, found codes f5e3 for lid will not unlock, f5e2 for lid will not lock or lock failure, and f0e2 for oversuds. Replaced lid lock using customer supplied part. Ran auto test and calibration. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS4

Near Avon, Ohio 44011

Angel

Job Details: 10/20/2021

Cc that unit is not washing dishes. Ran diagnostics and found error code f4e3 wash motor. Ran test and wash pump is not running. Will need wash pump ordering part.; ordrng 1 W11084657 (Wash motor)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Independence, Ohio 44131

David R

Job Details: 10/20/2021

"Cc unit is making vibration loud noise. No error codes. Ran a drain/spin cycle empty. Heard noise, found vibration coming from dryers vent next to washer. The vibration of the washer on the floor is making the vent vibrate on dryer. Moved dryer. Noise stopped. Ran with a load of towels in to also verify. Washer good, no noise. Also recommended anti vibration pads for unit. Good, op test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ7

Near Streetsboro, Ohio 44241

Brian M

Job Details: 10/20/2021

Customer showed pop Cc unit does not run properly Found fan relay just clicking Fan will not run Need control and panel ; ordrng 1 W10892389 (cntrl-elec) and 1 W11175577 (panl-cntrl)

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near Shaker Heights, Ohio 44122

Manny

Job Details: 10/20/2021

"Cc unit keeps on washing, set unit to diagnostics cycle no error codes and unit completed diagnostics cycle with no issues, can duplicate issue and cant stay until a full wash cycle is completed advise customer to monitor the unit and if issue happens against try and record it and give us a call back. Unit is working as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Cleveland, Ohio 44103

Manny

Job Details: 10/20/2021

"Cc unit is getting condensation in between both doors, unit right gasket seems not to be making contact with mullion, steamed gasket door is sealing, customer stated that the ice container gets frozen over underneath. Found ice chute not sealing, customer want to order and replace the ice chute.; ordrng 1 W11204892 (Ice chute), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, Ohio 44111

Manny

Job Details: 10/20/2021

"Replaced ice chute and steamed ice container, dispensed about 2 cups of ice customer stated that one of the handles was loose and ask if I could tied it for him, tied handle screws opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, Ohio 44128

Jason N

Job Details: 10/20/2021

"Cc unit not filling with cold water Ran diagnostics, found code f8e1 for low/no fill. Ran manual water fill test, found hot and cold hoses reversed, and no cold water coming in. Corrected water hose installation, found shut off valve on wall closed for cold water source, opened valve. Re ran fill test, water in to unit checks good. Op test good."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Cleveland, Ohio 44106

Joe O

Job Details: 10/20/2021

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 10/20/2021

"CC that the clothes are not coming out clean and spots on the clothes. Ran diag No error codes. Took pictures of the full bedding that has spots on it. Ran an agitate and spin, good. Called t/l user care.started a deep fill with the bedding, bedding just sat there no getting washed. Advised cust to take the bedding to the laundromat. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHB0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 10/20/2021

Cc unit not functioning Found UI to light up and then shut off Tested voltage going to control but no voltage going out Needs UI and control Office to schedule parts not in stock ; ordrng 1 W11225084 (cntrl-elec) and 1 W11403919 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44106

Joe O

Job Details: 10/20/2021

"Cc: door sticking open, freezer door opening when ff door is closedFound freezer door miss aligned. Adjusted freezer door. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Avon, Ohio 44011

Angel

Job Details: 10/20/2021

"Cc that unit sounds loud when spinning. Spinned unit by hand and could hear the gear case grinding. Will need gear case, cam and belt. Ordering parts.; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42FMX01

Near Avon, Ohio 44011

Angel

Job Details: 10/20/2021

"Cc that unit is not cooling. Took temperatures and freezer was at 72* and ff section at 73*. Fan was running in freezer and evaporator had no frost pattern. Verified compressor turns on and off. Will need compressor, heat exchanger, evaporator, uv drier, heater, inverter board, and tube kit. Customer will think about it do not order parts just an estimate. If customer decides to fix unit will need to look up for heat exchanger, ordrng 1 W10841139 (Compressor) and 1 WP2306093 (Evaporator) and 1 WP2316878 (Heater) and 1 Wpw10143759 (Uv drier filter) and 1 W10629033 (Inverter box) and 1 876765 (Tube kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Royalton, Ohio 44133

David R

Job Details: 10/20/2021

"Cc unit not agitating. Found actuator error, cleared. Replaced from t/s. Ran diagnostics and calibration. Good. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, Ohio 44133

David R

Job Details: 10/20/2021

Found thermostat connections were not hooked up. Corrected. Ran diagnostics. Unit is good. And heater is working. Customer Im process of fixing pipes for slow draining. Unit is good as of today.

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Streetsboro, Ohio 44241

Brian M

Job Details: 10/20/2021

"Cc unit not getting water after disposal was installed Looked under sink found valve leaking went to move valve and knob fell right off Advised customer to get plumber, helped customer find hot water shutoff... had to shut water off at hot water tank Also inspected disposal, found disposal dishwasher drain plug not removed, removed plug"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, Ohio 44128

Jason N

Job Details: 10/20/2021

"Cc unit light flashing, nothing workingRan diagnostics, found codes f5e2 for lid lock fault and f5e1 for lid switch fault. Replaced lid lock using truck stock part. Ran auto test, all functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090GW

Near Cleveland Heights, Ohio 44121

Joe O

Job Details: 10/20/2021

"Cc: leaking from bottomFound no signs of leaking under unit. Found signs of detergent or something leaking down the front of unit. Ran test cycle. Found unit leaking from dispenser. Needs dispenserCustomer does not want to repair at this time; ordrng 1 W10580651 (plate) and 1 W10580618 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/20/2021

Cc that unit was not staying on or displays would turn on and just shut off. Verified and found neutral wire on back burnt spliced wire and put new wire on.Terminal block was fine did not have to be replaced.Tested unit. Opt test ok.

We serviced a

KENMORE RANGE

Model 790.71202701

Near Euclid, Ohio 44123

Dan

Job Details: 10/20/2021

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Maple Heights, Ohio 44137

Marie V

Job Details: 10/20/2021

"Cc that the oven does not works after a power outage. Confirmed unit sparks but you cant hear gas valve opening up, took back panel off and check for Voltage at the module spark, 125V. Started bake and check for power coming out of the board 0V. Unit will need new board.; ordrng 1 W11162730 (Spark module) and 1 W11323275 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Strongsville, Ohio 44136

David R

Job Details: 10/20/2021

"Cc same parts are making noise. Went over, checked, customer had dishes in to give weight. Pulling out rack still give a slight noise. Tracks are not working correctly. ; ordrng 1 W11259785 (Track left) and 1 W11259786 (Track right)"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Streetsboro, Ohio 44241

Brian M

Job Details: 10/20/2021

Installed deli drawer Unit did not come with new deli board Old board is not easily removable and got damaged trying to pry it out Customer calling Lowes to replace board

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, Ohio 44146

Corina H

Job Details: 10/20/2021

"Replaced the control, ice maker and fan. There was a Power outage. Could not test the unit. Brought core back for return. Opt test ok."

We serviced a

TAPPAN RANGE

Model n/a

Near South Euclid, Ohio 44121

Jason N

Job Details: 10/20/2021

"Cc unit oven not workingUnit does not have a m/s tag anywhere I can see. Customer stated the oven barely gets warm. Ran bake test, ignitor glowing, but no gas flowing. Ignitor is weak, will needs replaced. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland, Ohio 44135

Manny

Job Details: 10/20/2021

Evaporator was covered in frost steamed evap (35 mins steaming evap)replaced defrost heater place unit in a force defrost good heat on heater.opt test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Kent, Ohio 44240

Brian M

Job Details: 10/20/2021

Installed control and UI Ran auto test OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HB00

Near Strongsville, Ohio 44136

David R

Job Details: 10/20/2021

"Cc unit UI display freezes up intermittently, if scrolling will freeze up, not letting set time, will say open/close door multiple times. Turning off breaker resets but still happens. Went through diagnostics F6E0 lost communication error code. Called techline. Let know that switches were replaced a couple months ago. Went over to check voltages, harness and if everything looks good. UI could be the problem. Sending to office, part number is W11281220. Will need to order. Look at notes for reaching out for authorization ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lorain, Ohio 44055

Angel

Job Details: 10/20/2021

Cc that unit was not cooling. Verified and found unit in garage also they had unplugged it and never turned the cooling on so compressor was off. Turned on for them explained to them why they were getting frost in the freezer before they moved it to the garage. Unit working as designed. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, Ohio 44141

Marie V

Job Details: 10/20/2021

"Unit will need Ui, and also ordering control ; ordrng 1 W11460962 (Ui control) and 1 W11462458 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Seven Hills, Ohio 44131

Marie V

Job Details: 10/20/2021

"Cc that the unit is not working. Confirmed. Unit has 120V to control. Control led green lights is not flashing and UI has power button will not work on test. Unit will need UI and Control board. Cust will call back if she wants to continue ; ordrng 1 W11112656 (UI) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 10/20/2021

"Found unit not turning on check voltage going to control 122 also check voltage going to console 5 Vdc need console gave estimate customer will not fox ; ordrng 1 W10919546 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTB2456AEA

Near Warrensville Heights, Ohio 44122

Corina H

Job Details: 10/20/2021

CC that the light is flickering in the freezer. Confirmed. Found the bulb loose. Tightened the bulb. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 10/20/2021

Replaced suspect wiring inside unit. Cleared all lint and burnt material from inside. Ran dryer op test on high heat. Good tumble and flame. All functions normal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 10/20/2021

Found temperature on 8 degrees customer has only vegetable bags on freezer no meat also press ice maker test button and it harvest and fill will water advise her to monitor opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Chardon, Ohio 44024

Jason N

Job Details: 10/20/2021

"Cc unit door not sealing, light is out in freezer Found freezer door gasket coming out of bottom of door track, not snapping into place well. Used silicone to secure into door track. Freezer LED lamp is out, will need replaced. Ordering lamp, customer will install. ; ordrng 1 W11216993 (Lamp)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFT2

Near Wickliffe, Ohio 44092

Dan

Job Details: 10/20/2021

"Customer complaint that door is not closing, found hinges bent, unit needs new hinges; ordrng 1 WP8534854 (Hinge L) and 1 WP8534853 (Hinge R), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVFXWS10

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/20/2021

Cc unit will not dispense water Pushed in filter Ran water until air cleared out OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Deerfield, Ohio 44411

Brian M

Job Details: 10/20/2021

Cc door fell off Found left upper hinge weld to have come loose and pin popped out of door Removed and replaced hinge OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 10/20/2021

"Cc: not cooling, not making iceFound temps in ff section at 48, freezer at 38. Found compressor is running. Fans are running. Found unit only has a partial frost pattern. Needs compressor, drier, and evaporator; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JUG24FRECX00

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 10/20/2021

Found new door door bent and cracked took pic. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11431189 (Door)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Wellington, Ohio 44090

David R

Job Details: 10/20/2021

"Cc noise. Vibration coming back from compressor. Moved some lines, noise dampened. Also went over owners manual with humidity control. Unit good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Seven Hills, Ohio 44131

Marie V

Job Details: 10/20/2021

Replaced control and defrosted evap. Replaced evaporator fan and thermistor. Op test okBrought core for return

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Willowick, Ohio 44095

Dan

Job Details: 10/20/2021

"Oven caught fire safety check recommended by fire department, found oven door seal torn, igniter wires are in good shape , igniter is working, unit needs new oven door seal, recommended customer clean oven before use , customer does not want repair ; ordrng 1 WPW10535778 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Bedford, Ohio 44146

Corina H

Job Details: 10/20/2021

"CC that the unit leaks, makes a noise. Ran diag F7E5 SHIFTER FAULT. Tested the agitate and spin no noises. Ran a calibration heard the noise. service pointer W11520474 to replace the main control. Will need a control; ordrng 1 W11498796 (Control)"

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