Near Solon, OH 44139
Brian M
Job Details:
06/10/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRS00 "Cc unit leaking Found filter head cracked and dumping in the evap tray Needs filter head ; ordrng 1 WPW10121138 (housing), used 1 SHIPPING (shipping and handling) from stock"
Near Chardon, OH 44024
Joe O
Job Details:
06/10/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Cc: not dispensing iceFound ice ice build up in auger. Removed ice build up. Tested. Op test ok
Near Saybrook Township, OH 44004
Joe O
Job Details:
06/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Installed right side ff gasket. Op test ok
Near Munson Township, OH 44024
Joe O
Job Details:
06/10/2020
DRYER MAYTAG MGD6630HW0 Customer only received the steam valve. Re ordering thermistor and harness; ordrng 1 WP8577274 (thermistor) and 1 WPW10298258 (harns-wire)
Near WILOUGHBY HLS, OH 44092
Jason N
Job Details:
06/10/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Cc unit condensation in ff section and running to bottom and freezingCustomer showed pop.Found condensation buildup in ff section, droplets and frozen around air vent. Found left side ff door gasket not making contact with cabinet. Customer states she ha
Near Cleveland, OH 44102
Dan
Job Details:
06/10/2020
WASHER WHIRLPOOL WTW4950XW0 "Customer complaint of loud noise and not spinning, ran diagnostics found f0e5(off balance) error code, unit spins, unit makes loud grinding when agitating, found gearoil all over under unit, unit needs new gearcase, customer does not want repair ; ordr
Near Parma, OH 44129
Dan
Job Details:
06/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint that doors are uneven, leveled unit , op test good"
Near Maple Heights, OH 44137
Brian M
Job Details:
06/10/2020
RANGE MAYTAG MGR6600FB1 Cc unit just sparking in oven Found unit able to ignite but spark does not shut off Replaced listed parts OP Test No good Needs dsi board ; ordrng 1 W11162730 (module-spk)
Near Parma, OH 44134
Dan
Job Details:
06/10/2020
REFRIGERATOR AMANA ABB2224WEW2 "Customer complaint of ice build up in freezer section , found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test g
Near North Olmsted, OH 44070
David R
Job Details:
06/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc not cooling, doors messed up, frost on evap, noise in FZ. Found right foot on FF collapsed and hinge went through bottom, gasket on the door is ripped, since door broke down it has scrapped on FZ door. FZ door won’t close, slide rails aren’t functioni
Near Concord Township, OH 44060
Jason N
Job Details:
06/10/2020
WASHER WHIRLPOOL WFW6620HC0 "Installed ui console. Op test no good. Unit will not start a cycle, will display PF. Hookup killawatt to outlet, voltage reading 106-108v. According to wp techline on last visit out, min voltage for operation is 108v, but his suggestion was to replace th
Near North Olmsted, OH 44070
David R
Job Details:
06/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cc lights not working, intermittently, sometimes working. Customer said had a power outage. Lights flickering and FZ not working. Depending on when opening up door, they might be dim or all the way lit. 120 going through to lights. Will needs lights. do
Near Shaker Heights, OH 44122
Dan
Job Details:
06/10/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that lid is not locking on normal wash , ran diagnostics no error codes found, lid locks and unlocks, explained to customer that the unit does not lock until it reaches the rinse and spin cycle, unit is operating as designed , ran ent
Near Cleveland, OH 44109
Dan
Job Details:
06/10/2020
WASHER MAYTAG MVW8230HC0 "Customer complaint that unit is making a loud clicking noise and buttons are not working all the time, confirmed, noise is coming from rotor changing directions, touch buttons are not responding, unit needs new control, user interface , rotor, motor, an
Near Mayfield Heights, OH 44124
Dan
Job Details:
06/10/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that unit is still freezing food in fresh food section , fresh food section temperature at 45 degrees, blocked air channel with foil tape, advised customer to monitor"
Near South Euclid, OH 44121
Dan
Job Details:
06/10/2020
DRYER WHIRLPOOL WGD75HEFW0 "Customer complaint that unit sounds like a truck, vibrating noise is cause by lint stuck to blower wheel, cleaned blower wheel, no noise, op test good"
Near Maple Heights, OH 44137
Dan
Job Details:
06/10/2020
RANGE WHIRLPOOL WFG505M0BS3 "Door handle is also broken, ordering handle; ordrng 1 W10894054 (Handle)"
Near Mentor, OH 44060
Jason N
Job Details:
06/10/2020
WASHER AMANA NTW4600YQ1 "Cc unit bounces all over Cust states vibration really bad when doing a load of clothing. Checked tub suspension. Springs very weak, tub bouncing multiple times on spring check. Unit needs suspension springs. Customer not repairing at this time, estimate
Near Solon, OH 44139
Dan
Job Details:
06/10/2020
DRYER WHIRLPOOL WGD5620HW0 "Customer complaint of f3 error, ran diagnostics found f3e3(inlet thermistor open or shorted) error code, unit is stacked inside of a closet, unit will need two tech to complete repair;
Near Bratenahl, OH 44108
Corina H
Job Details:
06/10/2020
RANGE AMANA ARG7800E CC that the back left burner does not ignite. Confirmed the igniter does not spark. Switched the front and back burner head no spark from the back. Will need a new wire. Part is no long available ; ordrng 1 WP7504P109-60 (Burner head) and 1 Y0316742 (Harn
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed thermostat, op test good"
Near Westlake, OH 44145
Corey L.
Job Details:
06/09/2020
RANGE WHIRLPOOL JGS8860BDP "Replaced glass gasket, found right burner orifices both clogged with build up, cleaned orifices, op test good"
Near Russell Center, OH 44072
Corey L.
Job Details:
06/09/2020
WALL OVEN WHIRLPOOL RBD275PRQ00 "Customer complaint of loud noise and display dims when baking, confirmed, noise coming from cooling fan, control with display needs replaced as well to remedy fade, control 8303883 discontinued, quoted for WP4451664 fan replacement, customer does not wan
Near Ashtabula, OH 44004
Jeff M
Job Details:
06/09/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Installed new part unit tested good I also added some foil tape on the return vents to restrict the airflow
Near Kirtland, OH 44094
Jason N
Job Details:
06/09/2020
DRYER WHIRLPOOL WGD8500DC4 Installed thermal fuse. Ran several timed dry op test. Good flame each time. Good airflow at vent outlet. Op test good.
Near Kirtland, OH 44094
Jason N
Job Details:
06/09/2020
FREEZER UPRIGHT KENMORE 253.4473311 Installed thermostat control. Unit starting to cool. Op test good. Advised customer to allow up to 24 hrs for unit to return to normal temps.
Near Mayfield Heights, OH 44124
Jason N
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit doing the same thing, stopping in mid cycle, not draining with electrical smell. Customer also stated it was leaking under sink. Ran diagnostics, found code f6e4 for float switch open and f5e1 for door stuck open. Ran wash cycle, then cancel drai
Near Cleveland, OH 44109
Corina H
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced the tub and cover. Optest ok
Near Bainbridge Township, OH 44023
Brian M
Job Details:
06/09/2020
WASHER WHIRLPOOL MHW7100DW0 Installed tub Ran auto test OP Test Ok
Near Shaker Heights, OH 44120
Joe O
Job Details:
06/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.65oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895710 (COUPLER), 1 W1089571
Near North Royalton, OH 44133
Dan
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRB329DMBW01 "Reversed fresh food section door, op test good"
Near Parma, OH 44129
Dan
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that drawer is stuck, confirmed, removed drawer, no damage to track or drawer, reinstalled, op test good"
Near Willoughby Hills, OH 44092
Jason N
Job Details:
06/09/2020
DRYER MAYTAG MEDC465HW0 "Cc unit goes into wrinkle guard even with switch offChecked all contacts on timer, checked contact on wrinkle guard switch. All contacts in are in proper open or closed positions when wrinkle guard section is reached. Timer motor still powered on, but mo
Near Mayfield Heights, OH 44124
Corey L.
Job Details:
06/09/2020
WASHER WHIRLPOOL MVW6230HW0 "Customer complaint washer paused and didn’t complete cycle but clothes were removed and tried now washer is working, ran diagnostics found f0e9 ob pause and f0e5 ob load, cleared, advised customer only 6-7 bath towels average with 1-2 tbsp he detergent,
Near Lakewood, OH 44107
Corina H
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 CC that there is frost in the freezer and the ff is not cooling. Found frost in the freezer. Gaskets are good. Steamed out the freezer. Optest ok
Near Conneaut, OH 44030
Jeff M
Job Details:
06/09/2020
WASHER WHIRLPOOL WTW8500DC3 Installed new part unit tested good
Near Olmsted Township, OH 44138
David R
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced parts. Set temps back to normal. Set to 8 hour defrost per techline. Give 24 hours to return to normal temps. Op test ok
Near North Ridgeville, OH 44039
David R
Job Details:
06/09/2020
COOKTOP ELE KITCHENAID KGCC566RBL07 "Cc knobs not centered. Moved valve over a little bit, repositioned it to center. Checked FL burner for customer, checked office, clear. Turned down flame a notch, other than that everything checks good. Op test ok"
Near Westlake, OH 44145
David R
Job Details:
06/09/2020
DRYER AMANA NED4655EW1 "Cc of noise and heat. Unit is heating good, checked outside vent, good. Put in different cycles and testing good. Noise, found some kind of debris stuck inside seal on drum, so every time it turned the debris was scrapping up against the metal. Rollers w
Near Bay Village, OH 44140
Corina H
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced the hinges, nameplate, cam, and gasket. Optest ok"
Near North Olmsted, OH 44070
Dan
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed new water filter head, found water pressure from house low, advised customer that they need a plumber to repair, unit is operating as designed"
Near Westlake, OH 44145
David R
Job Details:
06/09/2020
WASHER MAYTAG MVWB765FW0 Replaced parts. Ran test 51/52. Found F5-E2 lid lock malfunction error code. Replaced from t/s. Op test ok; used 1 W10810403 (LID LATCH) from stock
Near Parma, OH 44134
Corey L.
Job Details:
06/09/2020
WASHER MAYTAG MVWB835DW2 "Customer complaint washer not turning on after randomly drain pump kicked on so it was unplugged, plugged back in and nothing worked, confirmed not letting into diagnostics, found led on control out, power is good to board, unit needs new control; ordrng
Near Rocky River, OH 44116
Corina H
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed the dampened. Optest ok
Near Mentor, OH 44060
Joe O
Job Details:
06/09/2020
RANGE MAYTAG MGC7430WB00 "Installed igniter switches. Tested. Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
David R
Job Details:
06/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Replaced part. Ran diagnostics test mode. Good, all components working. Customer has no rinse aid inside dispenser. Advised with the use of rinse aid and pro dry/ high temp wash will aid in the washing and drying process. Op test ok"
Near Willoughby Hills, OH 44094
Corey L.
Job Details:
06/09/2020
RANGE KITCHENAID KOSE500EBS04 "Customer complaint oven makes a metal scraping noise sometimes, started bake for 350, let unit preheat while repairing dw, no noise heated entire 45 minute visit, unable to duplicate the issue"
Near Elyria, OH 44035
David R
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW05 Replaced parts. Freezer is set to Max keeping more air in FZ. Give time for it to return to normal temps. Op test ok
Near WARRENSVL HTS, OH 44122
Jason N
Job Details:
06/09/2020
REFRIGERATOR KITCHENAID K2TREFFWWH00 "Cc unit not cooling properlyCustomer stated ff section is warm and only a few things in freezer are frozen. Found unit evap fan not running, frost buildup In rear of freezer, no airflow to ff section. Checked power in to fan motor, good at 119v. Unit nee
Near Cleveland, OH 44111
Corina H
Job Details:
06/09/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced wire harness. Optest ok
Near Cleveland, OH 44109
Dan
Job Details:
06/09/2020
DRYER WHIRLPOOL MED5630HW1 "Installed new control, op test good"
Near Cleveland Heights, OH 44118
Jason N
Job Details:
06/09/2020
WASHER WHIRLPOOL WFW8620HW1 "Cc unit not cleaning clothesCustomer states it doesn’t do a good job of cleaning clothing, still seems dirty at the end. Ran diagnostics, found code f0e2 for oversuds. Asked customer about detergent use and wash options. Using tide free and clear in load
Near Bedford Heights, OH 44146
Dan
Job Details:
06/09/2020
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is leaking, filled tub up completely, drained out, started normal wash cycle unit filled and began washing, no leaks found, customer stated that I didn’t put any clothes in unit and it only leaks when there is a load, I told
Near Broadview Heights, OH 44147
David R
Job Details:
06/09/2020
REFRIGERATOR KITCHENAID KSSS36FTX00 "Replaced part. Tested. Good. Wall was scrapped in process. Even with feet up all the way, Front and Rear. Tight fit. Let customer know. Have pictures, sending over to office. Unitnis good, give 24 hours for temps to return to normal.; O-emld tckt"
Near Chardon Township, OH 44024
Joe O
Job Details:
06/09/2020
WASHER WHIRLPOOL WTW8040DW4 Installed control and lid lock. Ran auto test and calibration. Op test ok
Near Newbury Township, OH 44072
Brian M
Job Details:
06/09/2020
WASHER MAYTAG MHW8630HC0 Cc unit leaving water in dispenser Found error for f0e2 Found service pointer W11446112 states to replaced control because unit may Not be dispensing proper amount of soap Needs control board ; ordrng 1 W11322884 (cntrl-elec)
Near Chagrin Falls, OH 44022
Brian M
Job Details:
06/09/2020
RANGE MAYTAG MGR5775QDS "Cc broil not working Found gas valve open Needs valve and broil igniter Replaced Valve is under warranty ; ordrng 1 12002604 (regulator) and 1 12400035 (igniter,oven)"
Near Eastlake, OH 44095
Jason N
Job Details:
06/09/2020
DRYER AMANA NED4655EW1 "Cc dryer door hard to closeCustomer states door if hard to latch, customer is elderly. Replaced door catch and strike using customer supplied pre Id parts. Squeezed strike together slightly to allow easy entry into catch. Customer satisfied. Op test good
Near Madison Township, OH 44057
Jeff M
Job Details:
06/09/2020
DISHWASHER KENMORE 66513443412 There is a piece of plastic stuck underneath the water float
Near Fairport Harbor, OH 44077
Jeff M
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Put the unit in diagnostics wasn’t able to find a noise or determine an issue unit tested good
Near Mentor, OH 44060
Jeff M
Job Details:
06/09/2020
WASHER MAYTAG MVWB765FC3 Customer was having issues on loading procedures of the washer explained the proper loading procedures and soap usage unit tested good
Near Cleveland, OH 44121
Dan
Job Details:
06/09/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit doesn’t wash, makes grinding noise and no water flows in it, ran diagnostics found f8e1(long/no fill) error code, found water turned off, turned on, started normal wash cycle"
Near Ravenna, OH 44266
Brian M
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Cleared ice build up Installed fan and thermistor OP Test Ok
Near Strongsville, OH 44149
Corina H
Job Details:
06/09/2020
WASHER MAYTAG MVWB765FW0 "CC that the unit stops mid cycle. Ran diag F8e0 Long Fill, f7e0 power loss. Checked the water, good. Drain hose, good. Called t/l to replace the air hose. ; ordrng 1 WP353244 (Hose) and 1 W11172234 (Water valve)"
Near Madison, OH 44057
Joe O
Job Details:
06/09/2020
RANGE WHIRLPOOL WFG505M0BW2 "Cc: once oven gets to temperature the oven will not light, sometimes if the burner is on it will start right back upFound igniter only pulling 2.65 amps. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock"
Near Kirtland, OH 44094
Jason N
Job Details:
06/09/2020
REFRIGERATOR JENN-AIR JCB2388ARB "Installed inlet water valve. De iced ice maker, steamed out fill tube. Ran manual harvest on ice maker, unit indexed and filled with water. Op test good."
Near Chardon, OH 44024
Jason N
Job Details:
06/09/2020
RANGE WHIRLPOOL WFG520S0FS0 "Cc unit bake not workingCustomer stated just bought it a week ago, showed popRan bake test, no spark. Checked voltage out from dsi board when in bake, 0v. Checked broil from dsi, good voltage at 10.7v dc. Unit needs dsi board."
Near Westlake, OH 44145
Corina H
Job Details:
06/09/2020
REFRIGERATOR KITCHENAID KSSO36QMB01 "CC that the unit is not cooling then starts cooling. Freezer is set at 0 and reading 9. Temp in freezer is 0. Will need a main control. ; ordrng 1 W10818296 (Control), used 1 undefined (Shipping) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details:
06/09/2020
REFRIGERATOR MAYTAG MFF2258VEB5 They bought a used fridge. It looks like the things gone through a flood nothing works you open the door the fans turn on close the door the fans turn back off if you leave the door open long enough The display goes out will not turn back on the power cor
Near Parma, OH 44134
Corina H
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB01 Cust never received the parts. The cover is missing a screw. ; ordrng 1 WP8281196 (Screw) and 1 W11173719 (Housing) and 1 WP12466115SP (Switch)
Near Reminderville, OH 44202
Brian M
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit not making ice like it should Found ice in mold Ran ice maker test Found error e5 and e2 Needs ice maker ; ordrng 1 W11294907 (icemaker)
Near Cleveland, OH 44120
Corina H
Job Details:
06/09/2020
WASHER WHIRLPOOL WTW7120HW0 "CC that there is a fault code f9e1. Ran diag f9e1 long drain f1e2 motor drive module over voltage, checked the drain pump hot to touch. Can here the pump trying to start. Will need a new pump; ordrng 1 W11396717 (Drain pump)"
Near Cleveland, OH 44123
Jason N
Job Details:
06/09/2020
RANGE WHIRLPOOL WFG320M0BS2 "Cc unit resets after about 30 min when using oven.Customer states when operating oven, after it preheats above 350, the oven display will shutoff able will not be able to be used until it cools down. Ran diagnostics no codes stored. Ran bake test to 400
Near Geneva, OH 44041
Joe O
Job Details:
06/09/2020
REFRIGERATOR MAYTAG MFI2269VEW1 Installed control. Found ui not working. Checked part number on part. Found incorrect part packaged. Re ordering control. ; ordrng 1 WPW10310240 (cntrl-elec)
Near Cleveland, OH 44127
Dan
Job Details:
06/09/2020
DRYER ROPER REX4634KQ1 "Customer complaint that unit is not starting, customer started normal dry cycle, unit started and heated, stopped to take model/serial pic, unit would not start again , motor is burning, unit needs new motor, customer does not want repair ; ordrng 1 27
Near Perry, OH 44081
Jeff M
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Fresh food evaporator is frozen over the new service pointer that has been issued for this model still involves relocating the temp sensor but also involves measuring to make sure everything is within spec of the service point; ordrng 1 W10837236 (harns-
Near Cleveland, OH 44118
Dan
Job Details:
06/09/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new sump assembly, op test no good , diverted valve will not stop spinning, ordering new sump assembly and control, control covered under extended warranty for parts; ordrng 1 W11162733 (Sump) and 1 W11162733 and 1 W11120155 (Cntrl)"
Near Painesville, OH 44077
Jeff M
Job Details:
06/09/2020
RANGE WHIRLPOOL WFE320M0ES2 Power cord junction box wiring harness one of the powerlines broke took a picture. The display is not illuminating. Needs a control harness power cord; ordrng 1 8171385RC (cord-power) and 1 W11122560 (cntrl-elec) and 1 W11416847 (HARNESS )
Near Harpersfield Township, OH 44041
Brian M
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Cc unit not cooling Found compressor running and super hot also found no frost pattern on evap Needs sealed system repair also found thermistor damaged Compressor and evap and thermistor ; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and
Near Mentor, OH 44060
Joe O
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Cc: not making iceCycled ice maker. Unit will not cycle. Needs ice maker. ; ordrng 1 W10873791 (icemake8987), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Corina H
Job Details:
06/08/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 Replaced the hinge. Optest ng. Broke a screw in the hinge. Spring does not attach now. Advised cust to carefully open the door due to no tension on the door. Called t/l rich to replace the hinges on top and bottom. ; ordrng 1 WPW10485980 (Hinge) and 1 WP2
Near Avon Lake, OH 44012
Corina H
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "CC that the ice maker is not working. Jumped the ice maker cycle, stopped half wAy will need a new icemaker. ; ordrng 1 WPW10300024 (Ice maker)"
Near Avon Lake, OH 44012
Corina H
Job Details:
06/08/2020
RANGE FRIGIDAIRE FGMC2765PBC "CC that the food is burnt on the outside and raw on the inside. Checked the bake element, open. Will need a new bake element. ; ordrng 1 318902502 (Bake element), used 1 Shipping from stock"
Near Bay Village, OH 44140
Corina H
Job Details:
06/08/2020
DRYER WHITE WESTHS DE600EDW5 CC that there is a squealing noise when it’s running. Found the idler pulley is seized. Will need a new pulley part is nla.; ordrng 1 Q128472
Near Lakewood, OH 44107
Corina H
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that the dispenser does not dispense and can’t not get the bin out. Will not dispense ice. The bin is stuck. Ice cubes are the right size. Door flap closing. Called t/l Robert to replace the whole augur assembly and door seal; ordrng 1 WP63052-2 (Impel
Near Westlake, OH 44145
Corina H
Job Details:
06/08/2020
BEVERAGE CENTER KITCHENAID KUBR204ESB00 CC that there is water in the bottom. Found the drain hole blocked. Steamed out the drain. Optest ok
Near Columbia Township, OH 44028
Corey L.
Job Details:
06/08/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Customer complaint top left slide broken and rack hangs plus motor stopped working dishes are not wet at all but water is in the bottom, confirmed sump not powering up, found connection at control backed out, reinstalled and secured with tape, ordering l
Near North Ridgeville, OH 44039
Corina H
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 CC that the lights do not work. Found the freezer lights not working. Replaced the freezer led. Optest ok
Near Cleveland, OH 44113
David R
Job Details:
06/08/2020
WASHER WHIRLPOOL WFW5090JW0 "Only have switch, still need control and wiring harness. Whirlpool was suppose to send out parts per notes on 5/4/20, never did. Ordering parts***2 techs needed; ordrng 1 W11132207 (harns-wire) and 1 W11334605 (CONTROL)"
Near Strongsville, OH 44136
Corey L.
Job Details:
06/08/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Customer showed pop, Customer complaint freezer losing temp, confirmed temp was 31, found evap almost completely frozen solid, unit not defrosting, ordering harness with bi-metal and cntrl ; ordrng 1 W11181209 (harns-wire) and 1 W11293202 (CNTRL)"
Near Cleveland, OH 44111
Corina H
Job Details:
06/08/2020
DRYER AMANA NED4655EW1 CC that the unit does not heat. Checked the voltage. L1 to n 120 volts l2 to n 120 volts l1 to l2 0 volts. Will need an electrician. Optest ok. K
Near Roaming Shores, OH 44084
Jason N
Job Details:
06/08/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Installed pump assembly. Ran wash test, op test good."
Near Deerfield Township, OH 44411
Brian M
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Cc unit not making ice Found ice maker getting power but not rotating Needs ice maker ; ordrng 1 W10884390 (icemaker)
Near Concord Township, OH 44077
Jason N
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL GB9FHDXWQ00 "Cc ff not cooling Customer states that unit was working before he moved it from a different location. Now only freezer is cold, ff is not cooling. Found no airflow from damper opening. Ran manual damper op test, damper not operating. Pulled damper to che
Near Berea, OH 44017
Corey L.
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB00 "Customer complaint fridge still freezing things, confirmed temp was 31/32 in ff, blocked left side air return and replaced thermistor, advised customer to allow 24-48 hrs and monitor; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
Near Brimfield Township, OH 44240
Brian M
Job Details:
06/08/2020
RANGE WHIRLPOOL WFE320M0JS0 Outer door glass broken Needs outer door glass ; ordrng 1 WPW10409946 (glass-door) and 1 W11178521 (nameplate)
Near Eastlake, OH 44095
Jason N
Job Details:
06/08/2020
WASHER MAYTAG MHWE200XW00 "Cc unit not draining and codesCustomer states it will stop in mid cycle with water in tub and code.Ran diagnostics, found codes f9e1 for long drain, f9e2 for drain pump drive fault.Reset codes. Ran auto test, all functions passed, no codes. Drain pump st
Near North Ridgeville, OH 44039
David R
Job Details:
06/08/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Started to take everything apart. Drier has lockring. Was not noted. ****Will need a Lokring technician. Rescheduling 3 job count** put on cancellation list; ordrng 2 WPW10143759 (dryer )s
Near Strongsville, OH 44136
Corey L.
Job Details:
06/08/2020
DRYER MAYTAG MEDB835DW4 "Customer complaint dryer not shutting off sometimes but drys clothes and af keeps popping up, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent and they
Near Strongsville, OH 44136
Corey L.
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint water and ice still do not work all the time, confirmed ice and water would work and continue to work until ice door flap closes and neither work until flap again closes worked every other like that 10 times consecutively, accessed con
