Near Brook Park, OH 44142
Corey L.
Job Details:
02/13/2019
DRYER MAYTAG MGDB765FC0 "Customer complaint dryer has to be powered down after every completed cycle before being able to start another, had customer start a cycle, let full cycle finish, at end of cycle opened door but pause still blinks until powered down, pointed out the wrin
Near Brook Park, OH 44142
Corey L.
Job Details:
02/13/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint of white residue on clothing and showed several black items with residue, found pop through entitlement, ran diagnostics found f3e2 water temp fault, found thermistor on inlet valve open j1/j2, unit needs new inlet valve; ordrng 1 W111
Near Parma, OH 44134
Corey L.
Job Details:
02/13/2019
WASHER MAYTAG MVWC415EW1 "Customer complaint washer was jumping around when she was washing towels it moved so she stopped the cycle and thought something could be broken, ran diagnostics f0e5 out of balance load, cleared, suspension checks good, unit runs high spin and agitation
Near North Royalton, OH 44133
Corey L.
Job Details:
02/13/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint dishwasher power cuts out during cycle and won’t restart for several hours to a few days, unit had power when tech arrived, water was in tub, drained water, while unit was draining unit lost power, unit is hard wired with romex cable,
Near Broadview Heights, OH 44147
Corey L.
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL GSS30C7EYY00 "Customer complaint water trickles out and we tried replacing filter 3 times it would work for the initial gallon cycled through then would trickle next use, dispenser is only trickling water, removed filter and water dispenser normally, explained charcoa
Near Elyria, OH 44074
David R
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWS00 "Water filter housing not accepting water filter and is leaking. Remove it and water will come from dispenser. Ordering housing. ; ordrng 1 WPW10121138 (housing 86.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lorain, OH 44053
David R
Job Details:
02/13/2019
DISHWASHER WHIRLPOOL WDF320PADB2 "7/1 no heat error code. Ran service mode. Tested element, in resistance range. Heater relay on board not opening. Ordering control and thermostat.; ordrng 1 W11025829 (cntrl-elec) and 1 WP661566 (thermostat)"
Near North Olmsted, OH 44070
David R
Job Details:
02/13/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Unit is in a non heated garage. Checked freezer 15* freezing food, FF at 32*. Checked compressor, used started from t/s, compressor is warm and resistance checks good, frost on Evap. Being the cold temp in garage compressor will kick on when it feels the
Near Elyria, OH 44035
David R
Job Details:
02/13/2019
DISHWASHER GE GDT655SMJ2ES "No operation. Found service bulletin. Tried hitting select cycle and start for 5 seconds, unit Lights came on for 5 seconds and cut back off. Called Techline Went over service bulletin and advise to go by that and order parts from there to replace. Sayin
Near Edgewood, OH 44004
Arthur V
Job Details:
02/13/2019
WASHER MAYTAG MVWB765FW1 Found lid lock faulty. Door locking and unlocking intermittently. Needs lid lock ; ordrng 1 W10810403 (lid lock assy)
Near Aurora, OH 44202
Dan H
Job Details:
02/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint that unit is not cleaning dishes very well, ran diagnostics found no error codes found, unit completed test cycle, all components working, placed glasses upright in racks and started normal wash cycle, glasses filled, incoming water t
Near Moreland Hills, OH 44022
Dan H
Job Details:
02/13/2019
DISHWASHER KITCHENAID KUDS35FXSS9 "Customer complaint that door is not shutting, found upper rack tilted, one adjuster set to high position and one to low, corrected, door closes, op test good"
Near Aurora, OH 44202
Dan H
Job Details:
02/13/2019
RANGE WHIRLPOOL WFE710H0AS0 "Customer complaint of flames coming from left side of oven, found element broken, element is recieving 240vac, unit needs new element , call whirlpool safety department; ordrng 1 W10779716 (elmnt-bake)"
Near Cleveland, OH 44120
Dan H
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Installed new valves and control, op test good"
Near Cleveland, OH 44106
Dan H
Job Details:
02/13/2019
WASHER WHIRLPOOL WTW4950HW1 "Customer complaint that unit takes a long time to fill, ran diagnostics no error codes found, started normal wash cycle , unit filled and advanced to wash cycle in normal amount of time, unit is operating as designed"
Near Cleveland Heights, OH 44118
Jason N
Job Details:
02/13/2019
FREEZER WHIRLPOOL WRF555SDFZ06 Installed listed partsOp test good
Near South Euclid, OH 44121
Jason N
Job Details:
02/13/2019
DRYER ELECTROLUX EIMGD60LSS2 "Cc unit not working, sensor fell off unitFound moisture sensor assembly broken away from rear of drumPlastic base bent, not able to reattach, and wires ripped apart, ordering moisture bar assembly and wire harness.; ordrng 1 134786100 (moisture sensor) a
Near Cleveland, OH 44108
Jason N
Job Details:
02/13/2019
WASHER ROPER RTW4516FW2 "Cc noise in cycleFound tub ring off and mostly destroyed inside unit, outer tub also damaged where bleach dispense located, likely due to unit being ran with tub ring off and damaged. unit will need outer tub and tub ring; ordrng 1 W10371566 (tub) and 1
Near Cleveland, OH 44121
Jason N
Job Details:
02/13/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 "Cc not making ice but makes noiseFound ice bin not snapped in fully to housing, tested cubes and crushed dispense. Cubes dispense ok, crushed has a hard time. Auger coupling on rear of bin shows signs of wear from auger. Unit needs ice bin and auger moto
Near Richmond Heights, OH 44143
Jason N
Job Details:
02/13/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc condensations/frost in fridge sectionFound ff evap. Frosted over, ran diagnostics, checked fan and thermistor for correct operation, all checked good. Called techline, Ryan, suggested change defrost cycle, set to 8 hr timer, checked resistance on ff t
Near Highland Heights, OH 44143
Jason N
Job Details:
02/13/2019
DISHWASHER WHIRLPOOL KDTM404ESS1 "Installed drain pump, ran wash cycle then cancel drained,. Op test good"
Near Strongsville, OH 44149
Macaulay G.
Job Details:
02/13/2019
DISHWASHER WHIRLPOOL WDF320PADB2 Replaced control board. All tested ok.
Near Lakewood, OH 44107
Macaulay G.
Job Details:
02/13/2019
REFRIGERATOR GE GNE26GMDDES Replaced fresh food evaporator fan. Updated software. All tested ok.
Near Bay Village, OH 44140
Macaulay G.
Job Details:
02/13/2019
RANGE JENN-AIR JDS9860CDS02 Replaced inner door panel and both hinges. All tested ok.
Near North Olmsted, OH 44070
Macaulay G.
Job Details:
02/13/2019
RANGE WHIRLPOOL WFG525S0HV0 Pin in hinge is completely broken. Office to order hinge.; ordrng 1 WPW10299224 (hinge-door)
Near Avon, OH 44011
Gabriel P
Job Details:
02/13/2019
RANGE WHIRLPOOL WFE505W0HZ0 Replace parts listed opt test ok
Near Chardon, OH 44024
Arthur V
Job Details:
02/13/2019
DRYER GE 1DE820B4W Unit is extremely old. When timer on and door closed heating element is on. Could not find in any look up. Talked to SM who found it on a old ge website. No parts are available —- unit unsafe. Left unplugged. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from
Near Chardon, OH 44024
Arthur V
Job Details:
02/13/2019
WASHER WHIRLPOOL WTW5000DW0 Found unit making a grinding noise in agitate or spin. Need gearcase Cust does not want repaired.
Near Willoughby Hills, OH 44094
Arthur V
Job Details:
02/13/2019
REFRIGERATOR GE GNE29GSHESS "Upon arrival temp in fresh food at 57 but in freezer registering -6. Fan in fresh food rattling some. Called techline talked to Josh. Needs evap fan motor and according to parts also needs module to update software ; ordrng 1 WR60X26866 (EVAP FAN MOTOT D
Near Kirtland, OH 44094
Arthur V
Job Details:
02/13/2019
DRYER WHIRLPOOL AED4475TQ0 Found issue is with customer vent. Very low air flow at vent outlet. Unit heating properly. Gave customer number to Dryer Vent Wizards. Unit op test good
Near Concord Township, OH 44077
Arthur V
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Upon arrival found bail arm on ice maker in the off position. Released bail arm and ice maker cycled and filled. Advised customer on what to look for with the bail arm if this happens again. Op test good
Near Walton Hills, OH 44146
Corey L.
Job Details:
02/13/2019
WALL OVEN/MICRO WHIRLPOOL WOC95EC0AS02 "Replaced thermostat, op test good, checked blower fan for obstructions, blower operating normally"
Near Elyria, OH 44035
David R
Job Details:
02/13/2019
WASHER WHIRLPOOL WTW6600SW0 Replaced suspension. Tested. Op test ok.
Near Perry Township, OH 44081
Jeff M
Job Details:
02/13/2019
WASHER MAYTAG MVWB835DW1 "Power to unit checks good. Unit not responding to any commands or diagnostics. Removed console and checked for main board output. Has 5v dc power light on control also on. Needs console replaced. ; ordrng 1 W10861510 (CONSOLE ), used 1 SHIPPING (SHIPPING
Near Willoughby, OH 44094
Jeff M
Job Details:
02/13/2019
DRYER MAYTAG MEDB835DW4 Replaced blower wheel. Op test ok.
Near Euclid, OH 44123
Jeff M
Job Details:
02/13/2019
WASHER WHIRLPOOL MVWC565FW1 "Found latch failed. Replaced, op test ok. ; used 1 W10838613 (LATCH) from stock"
Near University Heights, OH 44118
Jeff M
Job Details:
02/13/2019
REFRIGERATOR GE GSH25JSRFSS The units dispenser water tube is frozen in the door. Needs door replaced. Units not worth fixing. Advised to shut it down and leave door open. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Willoughby, OH 44094
Jeff M
Job Details:
02/13/2019
DISHWASHER KITCHENAID KDTE104ESS1 The unit has some food stuck unit the float. Unit op tested good
Near North Madison, OH 44057
Arthur V
Job Details:
02/13/2019
DRYER AMANA NED4655EW1 Replaced parts listed. Let unit cycle op test good Customer to monitor.
Near Cleveland, OH 44106
Dan H
Job Details:
02/13/2019
WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"
Near Elyria, OH 44035
David R
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "CC of refrigerator making whistling noise, has recording. Pulled refrigerator out, checked dryer, condenser fan, everything to see if anything was loose. All checks good. When I was putting the cover back on, whistling noise came from inside the cabinet
Near Cleveland, OH 44106
Dan H
Job Details:
02/13/2019
WASHER MAYTAG LSE7804ACE "Customer complaint that unit is shaking a lot, ran spin cycle, no unusual shaking observed, started normal wash cycle , unit filled and began washing, no unusual shaking observed, unit is operating as designed"
Near University Heights, OH 44118
Dan H
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer complaint of rattling noise, found loose piece of tape on back of unit blowing in the fan, removed, no noise, op test good"
Near Andover, OH 44003
Brian M
Job Details:
02/13/2019
WASHER WHIRLPOOL WTW4816FW2 Cc: will not spin clothes outFound unit to have a code for long fill no fillFound house to have low water pressureCustomer has a well system and stated that some pipes were recently frozenAdvised to have water system looked at
Near Olmsted Township, OH 44138
Macaulay G.
Job Details:
02/13/2019
DRYER MAYTAG MEDB765FW0 Installed leveling feet on dryer.
Near Brooklyn, OH 44144
Paul P.
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Ran diagnostic on ice maker, not sending voltage to valve when it should be calling for fill. Office to order ice maker and harness.; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)"
Near Painesville, OH 44077
Jason N
Job Details:
02/13/2019
DRYER MAYTAG MGDX655DW2 "Installed timer, ran test cycle. Timer advanced through heat cycle and thr ugh cool down cycle. Op test good"
Near Perry, OH 44081
Jason N
Job Details:
02/13/2019
REFRIGERATOR GE GSS25QGTABB "Cc frost buildup on back freezer wall, repeat issueTested defrost circuit for continuity per tech sheet, blue connector on control board to orange neutral on p7 connector, no continuity, should be 22 ohms.Defrosted evaporator, checked defrost heater and
Near Mentor, OH 44060
Dan H
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Customer complaint that temperature was rising, fresh food section temperature at 38 degrees , freezer section temperature at 11 degrees, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator , unit is
Near Cleveland, OH 44108
Corina B
Job Details:
02/13/2019
WASHER MAYTAG MVWX655DW1 "Cust showed pop, sent pic. CC that the unit popped the breaker and does not work now. Checked the outlet, good. Checked the power to the control, 120 volts. Will need a new control. Office to order part. Cust is calling Home Depot to return unit. Hold of
Near Wickliffe, OH 44092
Jeff M
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Adjusted the doors unit op tested good
Near Mentor, OH 44060
Jeff M
Job Details:
02/12/2019
RANGE MAYTAG MER6772BAW The element is open needs replaced ; ordrng 1 W10823707 (ELEMENT )
Near Munson Township, OH 44024
Jeff M
Job Details:
02/12/2019
DISHWASHER KITCHENAID KDTM354DSS5 The units sump is seized up. Needs replaced ; ordrng 1 W10902589 (SUMP)
Near Willoughby, OH 44094
Jeff M
Job Details:
02/12/2019
DRYER AMANA LER217W2 The unit has poor airflow he still hasn’t had the venting done he has a guy coming out today to correct the issue the same views as open as before reorder replace; ordrng 1 WP40113801 (FUSE)
Near Mentor, OH 44060
Jeff M
Job Details:
02/12/2019
RANGE KITCHENAID KGSS907SSS00 The unit is not heating it is also a recessed into the floor A half an inch. this is a dual fuel heavy oven requires two people to move mostly b/c The unit needs to be lifted up and out. Reschedule for Wednesday
Near Reminderville, OH 44202
Brian M
Job Details:
02/12/2019
WASHER MAYTAG MVWX655DW0 Cc of unit not draining Found drain getting power but not running Tapped on drain pump and it kicks in Needs drain pump ; ordrng 1 WPW10581874 (pump-water)
Near Aurora, OH 44202
Brian M
Job Details:
02/12/2019
WALL OVEN JENN-AIR JMW3430WP02 Cc of light switch not going out Found right hand hinge pushed out and not letting door properly hit switch Needs hinges and switch This will need a rivet gun to complete job ; ordrng 2 W10874474 (hinge-door)s and 1 W11033422 (interlock) and 1 W11214480 (
Near North Ridgeville, OH 44039
David R
Job Details:
02/12/2019
WALL OVEN WHIRLPOOL WOS97EC0HZ00 "Clock time is jumping forward. Arrived, time was around 12pm and 5 minutes later jumped to 1pm. Oven works fine. Ordering control and console.; ordrng 1 W11261165 (CONTROL ) and 1 W11299115 (CONSOLE )"
Near Rocky River, OH 44116
David R
Job Details:
02/12/2019
DRYER MAYTAG MGDB855DC4 "Cc Clothes and sheets are getting burnt residue on them, sticking to air duct and burning from heat, pieces of residue falling off air duct. No error codes. correct voltage Called TechlineChrisNo known issues. Customer is on nature gas. Air duct could
Near Cleveland, OH 44120
Corina B
Job Details:
02/12/2019
RANGE WHIRLPOOL WFG320M0BW2 "Cust showed pop, sent pic. CC that the control panel does not work and the knobs are broken. Checked the outlet, good. Checked the power to the red and black 120 volts. Will need a new control. Advised cust the knobs are not covered under warranty. Offic
Near Strongsville, OH 44136
Macaulay G.
Job Details:
02/12/2019
DRYER MAYTAG MEDC465HW0 "Replaced timer. Timer was not the issue. After calling BJ with out tech line, we diagnosed that the temperature selector switch was testing open. Office to order temp selector switch.; ordrng 1 WP3405156 (switch temp)"
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details:
02/12/2019
MICROWAVE KITCHENAID KMHS120ESS6 Unit has open fuse. Used resettable fuse to test. Heated ok. Found discoloring and corroded contacts on interlock switches. Office to order 2 interlocks.; ordrng 2 W11197766 (interlock )s
Near Willoughby, OH 44094
Jeff M
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 the units lights are out again I called wp tl I unplug the freezer dome lights shoved a jumper wire in the connector jiggle the harness and the lights were flickering there is a pinch in the line inside the cabinet nonrepairable
Near Beachwood, OH 44122
Jeff M
Job Details:
02/12/2019
REFRIGERATOR MAYTAG MFI2569VEM Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Lakewood, OH 44107
Macaulay G.
Job Details:
02/12/2019
WASHER MAYTAG MTW5740TQ0 Found suspension pads were worn to almost nothing. Other pads that were replaced were not needed. Office to order suspension pads. Not charging for these pads. Lid switch was not needed. Reinstalled old switch.; ordrng 1 285744 (pad-suspen)
Near Beachwood, OH 44122
Jeff M
Job Details:
02/12/2019
WASHER WHIRLPOOL WFW94HEAW0 Installed new part unit op tested good
Near Lyndhurst, OH 44124
Jeff M
Job Details:
02/12/2019
DISHWASHER FRIGIDAIRE FFBD2411NS0A The isolation was popping out I pushed the isolation back in place op tested good
Near Avon, OH 44011
Gabriel P
Job Details:
02/12/2019
WASHER MAYTAG MVWB765FW1 "Ran calibration test 11 fail also spin basket and a squeak noise sound came also heird the gearcase sound in a little loud is going to need a gearcase ,customer said she wishes first stop in the morning if office can make it happen ; ordrng 1 W10811956 (
Near Solon, OH 44139
Brian M
Job Details:
02/12/2019
RANGE MAYTAG MGR8674AB0 Reinstalled door handleHoles in handle are kinda stripped Applied high temp adhesive Customer may need new handle if it happy againOP TEST OK
Near Orwell, OH 44076
Jason N
Job Details:
02/12/2019
WASHER WHIRLPOOL WFW75HEFW0 "Cc will not run cyclesCustomer emailed popPlugged unit in, found stuck in drain mode Entered diagnostics, found codes, f3e1 water pressure fault, f8e3 overflow conditionChecked drain lines, goodCustomer stated they have trouble with lines freezingRan aut
Near Chardon Township, OH 44024
Arthur V
Job Details:
02/12/2019
WASHER MAYTAG MHW5500FW1 Found cold water valve vibrating badly Order valve; ordrng 1 W10599356 (water inlet valve)
Near North Ridgeville, OH 44039
David R
Job Details:
02/12/2019
DISHWASHER KITCHENAID KUDE70FXSS4 "Customer had control lock on. Took off control lock, showed the customer how to lock and unlock panel. Tested unit. Op test ok."
Near Hiram, OH 44234
Jason N
Job Details:
02/12/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 "Cc unit not dispensing iceUnit is making ice, bin has ice, ice maker did harvest and then refillNo power to auger motor or stepper door for ice dispense Checked door switches, power good to switches 121vRan UI diagnostics, steps 10-14 show no status, acc
Near Avon, OH 44011
David R
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced motor Evap. Plugged back in, let run, frost on Evap. No noise. Op test ok."
Near Cleveland Heights, OH 44121
Corina B
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that the unit is not cooling. Ff and fz 64. Checked evap no frost pattern. Compressor and fans are running. Used my ui glasses and light found us dye on the Yoder loop. Used a piercing valve from t/s Low side 0 psi high side 25 psi Called t/l Chris uni
Near North Olmsted, OH 44070
Macaulay G.
Job Details:
02/12/2019
WASHER WHIRLPOOL WTW4816FW2 Found bolt to agitator was loosening on its own. Used thread lock to keep bolt in place and tightened up. All tested ok.
Near North Ridgeville, OH 44039
David R
Job Details:
02/12/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Motor for augmenter not turning. Steamed ice away and still not turning. Ordering motor, plate and seal.; ordrng 1 W10822606 (motor) and 1 W11205081 (PLATE) and 1 WPW10291905 (seal)"
Near Aurora, OH 44202
Dan H
Job Details:
02/12/2019
DBL WALL OVEN GE CGS990SET4SS "Customer complaint that upper oven burns everything and lower oven is not heating, confirmed, found ignitor broken in lower oven, ignitor is recieving 120vac, upper oven thermostat out of range, unit needs new thermostat and ignitor ; ordrng 1 WB13X25
Near Amherst, OH 44001
Gabriel P
Job Details:
02/12/2019
WASHER MAYTAG MVWB855DC2 "Found coins in between agitator that could cause it from stoping the agitation,also found no error codes and ran calibration and auto test all pass"
Near Aurora, OH 44202
Dan H
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees , freezer section temperature at 70 degrees, no frost pattern on evaporator ps , nothing is running, unit needs new control; ordrng 1 W10843055 (cntrl-elec)"
Near Avon, OH 44011
Gabriel P
Job Details:
02/12/2019
DRYER WHIRLPOOL WED4815EW1 Found 2 screws missing by the blower housing cover thats why it was making a rattling sound correct opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/12/2019
DRYER WHIRLPOOL WGD4950HW0 "Disconnected vent to dry check temp from back venting 180 degrees I plug in semi regit metal foil back in after clear out three hands full of lints and check temp from inside dryer 170 degrees notice when you push dryer back it forms into a loop took pic
Near Jefferson, OH 44047
Arthur V
Job Details:
02/12/2019
FREEZER WHIRLPOOL WRB322DMBM Found frost in freezer gone by the time i arrived. I believe the door was left ajar causing issue. Cleaned area by light switch and re leveled unit for doors to close better. Op test good Advised customer to use both hands to open freezer door.
Near Mentor, OH 44060
Jason N
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc noise in fridgeCustomer emailed popRan diagnostics, checked baffle operation, motor sounds very noisyUnit needs baffle assembly ; ordrng 1 W11164593 (DIFFUSER)"
Near Willoughby, OH 44094
Arthur V
Job Details:
02/12/2019
WASHER GE GCWN4950D0WS Replaced pressure switch. Tested twice by reaching water level then running a drain and spin. Went into spin both times.switched water fill hoses so they were correct. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Newbury Township, OH 44065
Jason N
Job Details:
02/12/2019
WASHER ADMIRAL ATW4675YQ0 "Cc low water flow into unitChecked water pressure in from water lines, good pressure on both hot and coldChecked screens on water inlet valves, both screens heavily clogged with rust/sediment.Unit needs water inlet valves Customer not repairing at this t
Near Garfield Heights, OH 44125
Corey L.
Job Details:
02/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer is stuck on rinse and didn’t drain out water, confirmed water in tub, rinse led blinking, held cancel and unit drained out water, customer has utility sink that drain hose goes to plugged because floor drain backs up if water dr
Near Auburn Township, OH 44023
Jason N
Job Details:
02/12/2019
RANGE MAYTAG MGT8655XS02 "Cc not workingCustomer stated that unit works, but smells when baking and sometimes doesn’t bake wellChecked upper and lower ignitor and burner tubes, both ignited fine and flames look goodRan test bake to 350 degrees on upper and lower cavitiesUpper cav
Near Broadview Heights, OH 44147
Corey L.
Job Details:
02/12/2019
REFRIGERATOR KITCHENAID KRFF305EBS00 "Customer complaint there is and invention on right fridge door, confirmed softball size dent can be seen in the right lighting, customer would like door replaced; ordrng 1 W10919633 (RIGHT DR BLCK STAINLESS )"
Near Fairview Park, OH 44126
Paul P.
Job Details:
02/12/2019
REFRIGERATOR MAYTAG MRT311FFFE00 "Replaced freezer door. Refrigerator is operating properly. Did not set down mitigation mat, no water running to refrigerator."
Near Garfield Heights, OH 44125
Paul P.
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY00 "Found bin not seated in all the way, corrected and tested ice maker, now working properly. Checked temperatures in freezer section (average of 2 degrees), set temperature a little lower. Refrigerator running average of 34 degrees, set temperature a littl
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/12/2019
WASHER WHIRLPOOL WTW5000DW2 "Found no error codes ran calibration and auto test both pass,washer is drain found no noise on gearcase everything test good ask customer to record it if happens again,machine functioning properly ,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/12/2019
WASHER MAYTAG MVWB765FW2 Found fault code F0E3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: wants I delete code reboot ran calibration and it did not work another fault code
Near Aurora, OH 44202
Dan H
Job Details:
02/12/2019
MICROWAVE JENN-AIR JMW3430WP02 "Customer complaint that microwave is not working, placed a glass of water in unit started for 1 minute, unit heated, repeated 10 times with same results, unable to duplicate the problem , unit is operating as designed"
Near Brook Park, OH 44142
Macaulay G.
Job Details:
02/12/2019
RANGE WHIRLPOOL WFG320M0BS3 Control has F1 error. Has proper voltage. Office to order control.; ordrng 1 W11126814 (CONTROL )
Near Parma, OH 44130
Macaulay G.
Job Details:
02/12/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Replaced gasket, handler kit, and installed compound. Found she’ll mount broken on crisper drawer. Office to order crisper drawer support.; ordrng 1 242079401 (support)"
Near Bainbridge Township, OH 44023
Dan H
Job Details:
02/12/2019
WASHER MAYTAG MHW6000AW0 "Customer complaint that unit displayed error code and stopped mid cycle, ran diagnostics found f9e1( long drain) error code, found filter basket clogged, cleared, unit drained, op test good"
Near Solon, OH 44139
Dan H
Job Details:
02/12/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not starting, Ran diagnostics found f9e2 over suds) error code , started normal wash cycle, lid locked, unit filled and began washing, cancelled and repeated several times with same results, unable to duplicate the prob
Near Sugar Bush Knolls, OH 44240
Brian M
Job Details:
02/12/2019
WASHER MAYTAG W10811956 Cc: noise during spinFound bearing to be extremely loud with hand spinNeeds gearcase and clutch; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Near Kent, OH 44240
Brian M
Job Details:
02/12/2019
MICROWAVE WHIRLPOOL JMW237W00 "Cc of turntable not working Found turntable plastic piece broken Needs new turn table piece Customer to install part ; ordrng 1 WPW10776938 (shaft-turn), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
