We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Olmsted Falls, OH 44138
Angel
Job Details: 06/20/2023
"Cc that ice maker stopped making ice. Confirmed no ice in bin found that the ice maker box is completely full of ice on the back and center of box will need new seals ordering seals .; ordrng 1 WPW10280988 (Gasket) and 1 WPW10320706 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Avon Lake, OH 44012
Marie V
Job Details: 06/20/2023
"Cc that dispenser is loud, tested dispenser, explain cust this is normal for this unit, water line comes from the top and goes inside door, the noise that i hear is normal. Working as designed at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Westlake, OH 44145
David R
Job Details: 06/20/2023
"Cc unit FF section not cooling. Found ice building up on back FZ evap cover, will need steamed off. Heater test good. Ordering control, harness and damper. ; ordrng 1 W11524469 (Control) and 1 WPW10594330 (Damper) and 1 W11524653 (Evap harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, OH 44070
David R
Job Details: 06/20/2023
"Replaced door, thermistor kit, control. Good, adjusted temps and icemaker cycled. Good. Op Test Ok"
We serviced a
GE RANGE
Model JB745DF3WW
Near Eastlake, OH 44095
Jason N
Job Details: 06/20/2023
"Cc unit LR element not working Found element not turning on, and the Hot Cooktop light stays on all the time. Element thermostat is broken, element will need replaced. ; ordrng 1 WB30T10145 (Range element 5.5)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Joe O
Job Details: 06/20/2023
"Installed harness. Tested. Found unit still dispensing through ice maker when dispensing water. Disconnected ice maker water valve. Found still dispensing through ice maker. Dual valve stuck open. No power supplied to valve and water still flows through ice maker. Needs dual valveAdvised customer not to use water dispenser and leave ice maker off. ; ordrng 1 W11482383 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Shaker Heights, OH 44120
Corina B
Job Details: 06/20/2023
Replaced the hub and Washplate. Ran a calibration. Started a spin cycle. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near North Olmsted, OH 44070
David R
Job Details: 06/20/2023
"Cc unit leaking. Big crack in drain hose. Ordering, customer going to put on themselves, if need help they will call. No return ; ordrng 1 W11244231 (Drain hose)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS06
Near Sheffield Lake, OH 44054
Marie V
Job Details: 06/20/2023
"Cc that the freezer has frost. Confirmed, found that if open door from left side it will make the door off center and will not closed all the way. Showed cust way to correct that and cleared frost from freezer. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW0
Near Madison, OH 44057
Dan H
Job Details: 06/20/2023
"Customer complaint that light on user interface are not working and sound is not working, all buttons are working , found sound was turned off, turned on, op test good"
We serviced a
GE DRYER
Model GTDP300EM0WS
Near Madison, OH 44057
Dan H
Job Details: 06/20/2023
"Customer complaint that timer was running on its own and now unit is not working, found timer knob broken, unit needs new timer knob, not scheduling return visit customer can install ; ordrng 1 WE1M964 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JES9800CAS02
Near Shaker Heights, OH 44120
Corina B
Job Details: 06/20/2023
CC that the back right burner indicator light does not go off. Confirmed. Will need a new switch for the back right burner. Replaced the switch to the left front burner. Will need a new back right burner. ; schdld next appmnt for 6/26 MON 2-5
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Ridgeville, OH 44039
Angel
Job Details: 06/20/2023
"Cc that unit is not cooling properly in the freezer and making loud noise. Verified and found freezer at 32* found evaporator frosted over most likely the sound she was hearing is the fan scraping on the ice buildup. Will need ui, control board and freezer evaporator harness. Gave customer estimate and stated she will call whirlpool to try to get it covered by them.; ordrng 1 W11249952 (Harness) and 1 WPW10675033 (Control board) and 1 W11330971 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Eastlake, OH 44095
Jason N
Job Details: 06/20/2023
"Cc unit did not rinse and spin Customer stated unit did not rinse and spin on last load. Customers husband did comment that he had the cold water turned off and wondered if that was the cause. Advised customer that yes this will cause the unit not to spin and drain, as the unit rinses exclusively in cold water only. Customer started wash cycle to ensure proper operation. No issues found with unit at this time. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Painesville, OH 44077
Joe O
Job Details: 06/20/2023
Cc: not coolingFound temps at 64 degrees in both compartments. Found no frost pattern on evaporator. Compressor pulling .69 amps. Needs compressor and evaporator; ordrng 1 WP2188823 (evaporator) and 1 W10507884 (compressor)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF3A
Near Bentleyville, OH 44022
Brian M
Job Details: 06/20/2023
"Cc lights flashing Found lights flashing ; ordrng 1 5304518473 (Ui) and 1 5304525218 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MF12568AES
Near Aurora, OH 44202
Brian M
Job Details: 06/20/2023
Installed icemaker Unit rotated and filled Advised to watch and give 72 hours to fill up bin
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS20
Near Aurora, OH 44202
Brian M
Job Details: 06/20/2023
Installed harness from previous call Unit is now powering on but not getting power to heater Needs control and thermal cut off ; ordrng 1 WP4449751 (thrmst-fix) and 1 W11448962 (Control)
We serviced a
SAMSUNG DRYER
Model DVE45T6000W
Near Aurora, OH 44202
Brian M
Job Details: 06/20/2023
Cc unit will not shut off Found start relay stuck Needs control Control is NLA DC97-21429D Pars discontinued
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DB00
Near Streetsboro, OH 44241
Brian M
Job Details: 06/20/2023
Installed ui OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/20/2023
Cc of leak right side door Made adjustments to feet unit was leaning far right Ran express wash found unit to leak made more leg adjustments and made sure door shuts evenly Ran another express test No leak at this time
We serviced a
GE REFRIGERATOR
Model CFE28TSHFSS
Near Burton, OH 44021
Brian M
Job Details: 06/20/2023
Installed evap fan and update OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS10
Near Olmsted Falls, OH 44138
Manny
Job Details: 06/19/2023
"Cc unit not making ice, verify and icemaker skipping and valve groaning. Unit needs valve and icemaker, customer will not proceed at this time; ordrng 1 W10882923 (icemaker) and 1 WPW10312696 (water inlet valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Bill
Job Details: 06/19/2023
"cc evap freezing. Confirmed called whirlpool tech line, Tech recommend that we order another Ui.; ordrng 1 W11567938 (Ui)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lorain, OH 44052
Angel
Job Details: 06/19/2023
Cc that they thought it wasnt heating so they turned off the breaker and its been working fine since then. They also stated if I can take a look at it because there warranty is about to run out. Unit is working and heating as should checked vent and its clear opt test good.
We serviced a
GE WASHER
Model gfw850spn0rs
Near Mentor, OH 44060
Dan H
Job Details: 06/19/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Roaming Shores, OH 44085
Joe O
Job Details: 06/19/2023
Installed damper. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Grafton, OH 44044
David R
Job Details: 06/19/2023
Replaced left door and main control. Good. Op Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, OH 44060
Jason N
Job Details: 06/19/2023
"Cc unit freezing food on top shelf in ff section and right wheel broke on bottom Found vent frosted up and product blocking airflow on both top shelves, lot of condensation inside unit. Advised customer on avoiding blocking vent outlet with product. Found RH door gasket is not sealing, tore in several spots and tapped up. Unit will need gasket replaced. Found both front rollers broken, will need to order the left side as well. Customer also wanted to know about replacing broken shelf parts. quoted parts (cover and slide) cost if they decide they want to replace. ; ordrng 1 WPW10515763 (Roller-cab) and 1 W10830162 (Gasket) and 1 W10827015 (Cover) and 1 WP67005864 (Slide)"
We serviced a
AMANA REFRIGERATOR
Model TSI18A3L
Near Mentor, OH 44060
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is not making ice, found fill tube frozen, unit needs new valve; ordrng 1 W10833899 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Mentor, OH 44060
Jason N
Job Details: 06/19/2023
"Cc unit freezer temperature slowly rising Found unit freezer temperature displaying 28 degrees, 40 in ff section. Found ice ball on cap tube on evaporator. Unit has a refrigerant leak. Unit has been repaired for a ss in the past. Uv filter drier is installed. Checked system using uv light, no dye found. Hooked up gauges, low side reading 11 in/hg vacuum, high side reading 72 psi. Shut down cooling, system equalized at 18 psi. Pressurized system with 140 psi of nitrogen, bubble checked system. No bubbles found. Called wp techline, Derrick, based on information, unit has an internal micro leak. Sending file for review as non repairable unit."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Willoughby, OH 44094
Dan H
Job Details: 06/19/2023
"Customer complaint of noise, started normal wash cycle, unit filled and began agitating, canceled cycle, unit drained, ran drain and spin cycle, unit spins, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Royalton, OH 44133
Bill
Job Details: 06/19/2023
"Cc door gasket torn, confirmed cc, replaced door gasket, checked for proper seal."
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSB
Near Beachwood, OH 44122
Corina B
Job Details: 06/19/2023
"CC that the unit is not starting again. Confirmed. Unplugged the door from the unit,the. Plugged it back in started working. Will need a new door. Cust does not want to repair. ; ordrng 1 5304503310 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Cleveland, OH 44111
Manny
Job Details: 06/19/2023
Replaced parts ordered opt test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chardon, OH 44024
Joe O
Job Details: 06/19/2023
"Cc: not running through cycle, f7e1errorFound error f7e1(tach signal missing or wrong signal). Found motor just humming. Basket spins freely. Needs capacitor. Replaced capacitor. Ran auto test p. Started quick wash. Op test ok ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/19/2023
Cc lights flicking Turned demo mode on then off Lights stopped If continues will need ui possibly
We serviced a
JENN-AIR RANGE
Model SVD48600W
Near Strongsville, OH 44149
David R
Job Details: 06/19/2023
"Bulb broke inside. Was able to get all out, replaced bulb. Good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Strongsville, OH 44136
Angel
Job Details: 06/19/2023
"Discharged unit, replaced compressor, and drier filter tested unit for leaks with nitrogen and put unit into a 29 vacuum waited 10mins to make sure it would hold and recharged unit with 1.69oz of R600a. Recommended customer to wait 24 hours for proper cooling."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Avon Lake, OH 44012
Marie V
Job Details: 06/19/2023
"Cc that the fresh food section is leaking and that the metal piece has rust, confirmed will need new drip pan, unclogged drain tub but theres is a lot of small pieces of rust, will install part on Friday. And make sure is not clogged up again.; ordrng 1 W11162078 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
MAYTAG WASHER
Model LAT9824AAE
Near Bay Village, OH 44140
Marie V
Job Details: 06/19/2023
"Replaced lid switch, tested unit, it drains and spin, but no agitations. Called whirlpool tech line . Verify power coing out of pressure switch is 120. He sais will need new timer as well. Cust will not continue. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Marie V
Job Details: 06/19/2023
Cc that unit goes off balance all cycled. Confirmed. Found dampers need to be replaced ; ordrng 1 W11130362 (Suspension) and 1 W11239857 (Belt)
We serviced a
MAYTAG DRYER
Model MGDC215EW0
Near Shaker Heights, OH 44120
Joe O
Job Details: 06/19/2023
Cc: squeakingFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Garrettsville, OH 44231
Brian M
Job Details: 06/19/2023
Cc unit will not run Found belt snapped unit dryer repair kit Installed belt OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE REFRIGERATOR
Model TPX24BPBAWW
Near Cleveland, OH 44124
Jason N
Job Details: 06/19/2023
"Cc unit freezing product in lower drawers in ff section (75)Found some product frozen in drawers. Found no air circulation in either section, evaporator fan not working. Unit will need evaporator fan motor replaced. ; ordrng 1 WR60X10008 (Motor evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
Bill
Job Details: 06/19/2023
"Cc water in the deli area, confirmed last visit. Changed ice maker, fan and gasket. Checked door seals for gaps and tears, found none. Instructed customer to monitor."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Royalton, OH 44133
David R
Job Details: 06/19/2023
"Replaced valves. No error codes. Ran diagnostics, good. Ran calibration. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lakewood, OH 44107
Manny
Job Details: 06/19/2023
"Replaced pump and control, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Marie V
Job Details: 06/19/2023
"Cc that the lights are not working. Confirmed, unplugged deli UI and rebooted unit, lights stared working again. Unit will need new harness and deli door with control. Cust will not fix. ; ordrng 1 W10815669 (Deli door) and 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Angel
Job Details: 06/19/2023
Replaced drain pump and harness tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Rootstown, OH 44272
Brian M
Job Details: 06/19/2023
"Cc no water dispensing Found head broken Replaced , still no water dispensing Found bladder frozen Defrost bladder"
We serviced a
AMANA WASHER
Model NTW4519JW0
Near Garfield Heights, OH 44105
Jason N
Job Details: 06/19/2023
"Cc unit not filling with waterRan diagnostics manual valve tests, both cold and hot valves working properly. Started normal cycle, unit filled, sensed and advanced to wash. Found customer was not actually starting a cycle, pressing start button once to wake unit up. Advised customer on how to wake unit up and start a cycle. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Independence, OH 44131
Corina B
Job Details: 06/19/2023
"Ff 46 fz 22. Low 12 vacuum high 60 psi equalized 10 psi. Put 140 psi of nitrogen checked connections with soap bubbles, no visible leaks. Nitrogen is not holding. Called t/l ed. Up for review ; O-emld tckt"
We serviced a
KENMORE WASHER
Model 110.9258222
Near Parma, OH 44134
David R
Job Details: 06/19/2023
"Cc unit leaking. Water leaking from drain pump, corroding motor. Ordering motor and drain pump. ; ordrng 1 WP3363394 (Pump) and 1 WP661600 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44111
Bill
Job Details: 06/19/2023
"Cc unit would not work code f7e5, confirm cc unit display showing f7e5. Found oil puddle on floor, leaned unit back found capacitor split and leaking. Changed capacitor and shifter. Tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Seven Hills, OH 44131
Bill
Job Details: 06/19/2023
"Cc lights not working, confirmed cc. Led lights out in pantry and side lights in ff sec had a small glow. Tested voltage at the pantry Ui. Found 14 Vdc, ordered leds and pantry ui board. Scheduled follow up on 6/23; ordrng 1 WPW10599145 (Ui) and 2 W10695459 (Led mod)s"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Maple Heights, OH 44137
Jason N
Job Details: 06/19/2023
Installed pump/motor. Ran wash test. Good spray pressure through both spray arms. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford, OH 44146
Jason N
Job Details: 06/19/2023
"Cc unit rattling and shaking Customer stated unit shakes a lot when in the spin cycle. Found unit is not leveled properly and is being propped up on the right side by a 1x1 price of wood under the cabinet, leveling feet are not touching the floor. Removed wood and leaves unit by adjusting feet. Unit properly leveled. Ran spin and drain cycle using 5 wet towels. Unit exhibits normal vibration during spin, unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Seven Hills, OH 44131
Corina B
Job Details: 06/19/2023
"CC that they smell gas after they came home from vacation. Sprayed the regulator and the gas line down with soap bubbles, no bubbles. There is a faint smell of gas, when oven is not in use. Will need the gas company or a plumber to inspect the gas line and connections. Safety Kristen"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44113
Joe O
Job Details: 06/19/2023
Installed element. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Columbia Station, OH 44028
David R
Job Details: 06/19/2023
Replaced door and door switches. Tested with mug of water. No extra noise. Good. Also tightened mounting screws as well. Good. Op Test Ok.
We serviced a
AMANA SXS REFRIGERATOR
Model S148DA01
Near Willoughby, OH 44094
Joe O
Job Details: 06/19/2023
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mogadore, OH 44260
Brian M
Job Details: 06/19/2023
Cc unit turns on and off randomlyFound customer to be using the wrinkle shield setting Advised customer on functions
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Parma, OH 44129
Corina B
Job Details: 06/19/2023
"CC that the unit does not start. Confirmed. 4-3 wash motor not running. Checked power at the control 0 volts, will need a control and pump. Office to reschedule appointment ; ordrng 1 W11087226 (Control) and 1 W11025157 (Pump and motor)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Eastlake, OH 44095
Joe O
Job Details: 06/19/2023
"Installed dsi board, oven probe, and harness. Ran test convect bake. Unit still not reigniting after initial preheat. Down 100 degrees after preheat with no reignition. Called whirlpool tech line spoke rich. Wants ui, and spark harness replaced.; ordrng 1 W11029431 (panl-cntrl) and 1 W11198972 (harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Parma, OH 44129
Corina B
Job Details: 06/19/2023
"Replaced the control, ui, pump and gasket. Cleaned filter. Advised customer to clean the filter. Ran a calibration. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Westlake, OH 44145
Marie V
Job Details: 06/19/2023
"Cc that the soap dispenser does not open. Ran diag found error code f5e1 door switch. Closed dispenser door and ran auto test, waited to see if it would open, it did not. Replaced dispenser and ran auto test, dispenser opened up. No leaks at the door. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPQ05
Near Westlake, OH 44145
Marie V
Job Details: 06/19/2023
"Cc that unit is not cooling properly, today feels better but still not working. Confirmed, found evaporator fan not running and getting 120V. Will need new fan. Cust will call back if she wants to continue ; ordrng 1 WPW10189703 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Corina B
Job Details: 06/19/2023
"Replaced the Gearcase, belt. Ran a calibration. Started a drain and spin. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Westlake, OH 44145
Marie V
Job Details: 06/19/2023
"Cc that unit is shaking. Ran diag, no error codes, ran high speed spin, shaking is normal explain cust why unit shakes while spinning, if unit starts to hit the sides then unit inside clothes are off balance. Working as designed . Op test ok"
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Fairview Park, OH 44126
Angel
Job Details: 06/19/2023
Replaced bake element tested unit by preheating to 350* but unit never passed 285* control board did not send power after 285* relay on board would try to click but nothing will need control board and sensor as well. Gave customer estimate and decided not to continue with repair office to refund money for part. ; ordrng 1 WPW10340323 (Control board) and 1 W10833885 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, OH 44202
Brian M
Job Details: 06/19/2023
"Installed heater Inspected filter seems to be leaking, replaced with customer supplied filter and advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/19/2023
Cc unit not powering Verified power button not working Unplugged unit for 4 minutes and plugged back in Unit booted and Is running properly Advised to watch
We serviced a
WHIRLPOOL ICEMAKER
Model JUIFN15HX01
Near Westlake, OH 44145
Angel
Job Details: 06/19/2023
"Cc that unit is making like a gurgling sound but not all the time. Customer showed me a video for me to hear but its not to where I can identify where the sound is coming from and hes not sure either. Ran unit for a while to see if I could duplicate sound but I could not duplicate sound unit is making ice perfectly fine drain pump runs good also the inlet valve and everything else sounds good, the only thing that I explained to the customer that could be making the sound is the circulation pump when it is circulating and theres no more water in pan until it shuts off but nothing else seems to be making any noise and I cant guess whats wrong. As of now unit working as intended."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Grafton, OH 44044
David R
Job Details: 06/19/2023
Replaced both hinges. Good. Tested. Op Test Ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Westlake, OH 44145
Angel
Job Details: 06/19/2023
"Cc that unit was making a squeaking vibrating sound. Confirmed cc, sounded like loose metal so I took apart u it and checked all screws and components and I did find idler pulley kind of worn out so I used repair kit from truck stock and replaced belt, rollers and idler pulley installed everything back together tested unit and it was still making the sound found that the legs needed to be adjusted than noise stopped opt test good. Explained to customer if it happens again its just how the floor dips and when you open and close the door the unit unbalances itself and cabinet starts squeaking but unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 06/19/2023
Cc that the top basket where you insert cup to wash was moving. Verified and what there talking about is the tine row for the cups and it working as designed all it has is 3 brackets holding it and its going to move its not wilded on like the middle ones. Everything is functioning as designed opt test good.
We serviced a
KITCHENAID RANGE
Model KDRP487MSS03
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/19/2023
"Installed zodiac oven control board. Op test no good. Unit will need zodiac assist control board (right side) Part (8301182) is discontinued, unable to repair unit ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Chesterland, OH 44026
Jason N
Job Details: 06/19/2023
Cc unit interior freezer lights not workingReplaced all LED modules using customer supplied pre Id parts per WP bulletin W11606409 and s code S84638. Illumination restored to entire unit. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/19/2023
Installed ice fill tube Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/19/2023
Cc unit not turn on Found unit to have power but not sending to ui From experience when replacing control you have to replace ui Advised customer on replacement of parts gave quote ; ordrng 1 WD21X24901 (Control) and 1 WD21X31910 (Ui) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Perry, OH 44081
Jason N
Job Details: 06/19/2023
Cleared ice/frost build on ff evaporator. Installed harness and drip pan. Set defrost mode to standard 8hr in diagnostics menu 7. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Solon, OH 44139
Bill
Job Details: 06/19/2023
"Cc dent in panel, confirmed cc last visit. Installed new panel."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near North Olmsted, OH 44070
Marie V
Job Details: 06/19/2023
"Replaced thermostat and verify frost pattern again, is perfect, set to recommended temps and advice to allow 24 hours to reach normal temps. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/19/2023
"Cc that unit has an F2E2 error code. Confirmed cc, made sure ui was plugged in properly and it was, replaced ui tested unit opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW3
Near Cleveland, OH 44113
Manny
Job Details: 06/19/2023
"Vacuum the water from unit and replace drain pump, ran test cycle, opt test ok, advise customer to run a clean cycle with white vinegar to get rid of the stagnant water smell. Opt test ok"
We serviced a
GE WASHER
Model GTWN4250M1WS
Near Willoughby, OH 44094
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is not starting, confirmed, start button is intermittently working, unit needs new control, customer does not want repair at this time; ordrng 1 WH12X10524 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Euclid, OH 44123
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is not starting, ran diagnostics no error codes found, ran test cycle, unit filled and agitated , unit is not draining, drain pump is receiving 120vac ,unit needs new drain pump , customer does not want repair at this time; ordrng 1 WPW10276397 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is leaking, Cycled ice maker , filled several glasses of water from dispenser, good frost pattern, evaporator drain tube is clear, drain pan is holding water, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mayfield Heights, OH 44124
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, found element shorted to case, installed new thermal fuse and element, op test good ; used 1 3392519 (), and 1 279838 (ELEMENT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2285KES
Near Kirtland, OH 44094
Dan H
Job Details: 06/19/2023
"Customer complaint of chemical smell, freezer section temperature at -2 degrees, fresh food section temperature at 41 degrees, found rotten orange in drawer, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 06/19/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Ashtabula, OH 44004
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is making grinding noise, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MDE6800AYW
Near Elyria, OH 44035
David R
Job Details: 06/19/2023
"Cc unit making noise. Found pads, and seals worn down, metal to metal contact running against each other. Will need pads and kit and seal, Plus unit needs complete vacuum clean out for all lint and debris. Ordering parts. ; ordrng 2 WP312940 (Pads)s and 1 WP22002263 (Bulb) and 1 WP33001807 (Seal) and 1 306508 (Tumbler kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Ashtabula, OH 44004
Dan H
Job Details: 06/19/2023
"Customer complaint that left rear burner is not lighting, confirmed, Reset connection at spark module, left rear burner is lighting, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44129
Manny
Job Details: 06/19/2023
"Cc unit no making ice, verify and unit not activated during test harvest, but would homed if is turned off then on, replaced icemaker with pre id, ran harvest test , opt test ok advise customer to allow 24 to 48 hours for proper ice production"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 06/19/2023
"Cc: not making iceFound temps at 4 degrees is freezer, 40 degrees in ff section. Found no ice maker error codes. Found no water in ice maker. Cycled ice maker. Ran fill test, Found ice maker did not fill. Ran ice maker fill tube heater. Found unit filling after heater test, heater functioning. Needs water valve; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH950AWW
Near Mentor, OH 44060
Joe O
Job Details: 06/19/2023
"Cc: starts running then stopsFound unit starts up, fills then shuts off. Found control not sending power to motor. Needs control; ordrng 1 12002709 (board control)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Elyria, OH 44035
David R
Job Details: 06/19/2023
"Cc unit giving F21 long drain error code. Took pics in between gasket and of drain housing. Both full of debris. Showed customer and let her know. Ran diagnostics test, all components working. Detergent housing seems to be good as well. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Amherst, OH 44001
David R
Job Details: 06/19/2023
"Cc unit not starting, just say its sensing and drains out. Replaced cap and valves. Ran diagnostics, good, all components working. Ran quick wash cycle, going through pads sense, filled and now washing. Good. Customer can let go through cycle and then start what they need to. Good. Op Test Ok."