We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Perry, OH 44081
Dan H
Job Details: 01/13/2022
"Installed new control and user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Painesville, OH 44077
Brian M
Job Details: 01/13/2022
Cc no ice Found supply line to have no water Checked basement and connections no flow at filter in house Needs home filter system checked
We serviced a
WHIRLPOOL DRYER
Model WED5200VQ1
Near South Euclid, OH 44121
Brian M
Job Details: 01/13/2022
Installed timer OP Test Ok
We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Eastlake, OH 44095
Corina B
Job Details: 01/13/2022
CC that fault code f9e0 and f1e1 comes up. Confirmed. F9e0 miswired f1e1 no error code. Checked the wires found a connection that was loose. Cleared codes. Heated oven to 200*. . Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Eastlake, OH 44095
Corina B
Job Details: 01/13/2022
CC that the unit drawer is not sliding out. Confirmed. Used the cooking on the drawer still not sliding. Will need a drawer and slide. ; ordrng 1 W11162448 (Pan) and 1 W11371713 (Slide)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Warrensville Heights, OH 44128
Jason N
Job Details: 01/13/2022
"Cc unit not drying properly Customer stated loads will take 4 times through to dry completely. Ran dryer op test, good heat. Pulled venting off wall inlet, lint started blowing everywhere. Venting through complex is clogged. Snapped pic. Unable to check vent outlet due to this being a complex. Advised customer to contact complex management or vent service company to have venting inspected/cleaned."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/13/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Sheffield, OH 44054
Angel
Job Details: 01/13/2022
Cc that unit is not draining. Found water in bottom of unit tried to drain but wouldnt had to use shop vac to empty out unit. Took out unit and checked drain pump and found that the spring on the impellers was bad replaced with new drain pump tested unit and started draining as should. Opt test ok.
We serviced a
FRIGIDAIRE RANGE
Model PLES399ECH
Near Strongsville, OH 44149
Gabriel P
Job Details: 01/13/2022
"Knob control broke off from wearing tare ordering ; ordrng 1 316441801 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Royalton, OH 44133
Gabriel P
Job Details: 01/13/2022
Found ice maker turn off correct issue also customer still wants the icemaker that was order for just incase it doesnt work
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
David R
Job Details: 01/13/2022
"Cc unit FF freezing times. Took temp. 33 throughout. Found damper by icemaker isnt shutting all the way, letting cold air constantly. Order damper and FF thermistor as well to be replaced. Thermistor is on harness, will have to cut and splice wires ; ordrng 1 W11334745 (Evap harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TS0
Near Solon, OH 44139
Manny
Job Details: 01/13/2022
"Cc unit is over cold again, took temps and FC -35 degrees and RC is 40, compressor will not shut off. Unit needs thermistor harness main control and freezer gasket ; ordrng 1 808602602 (Evap harness) and 1 241786012 (Door gasket) and 1 A01078804 (Control) and 1 242278801 (Thermistor harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Mentor, OH 44060
Dan H
Job Details: 01/13/2022
"Customer complaint that unit will run for 8 minutes then flash h20, started normal wash cycle, unit filled and began washing, stared flashing h20 after about ten minutes, ran diagnostics found f8e1(no water,tap is closed) error code , installed new fill valve, op test good"
We serviced a
GE WASHER
Model GFW850SSN0WW
Near Cleveland, OH 44124
Jason N
Job Details: 01/13/2022
"Cc unit makes squealing noise while filling and also knocks when shut offConfirmed when cold water side of valve opens, valve squeals. Pulled water line and checked pressure into unit. Cold water pressure excessively high. Closed valve down by half and retested, no abnormal sound heard and water hammer greatly reduced. Unit still fills sufficiently with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near University Heights, OH 44118
Jason N
Job Details: 01/13/2022
"Cc unit not cooling Customer stated unit slowly start getting warm in both compartments, now not cooling at all. Customer has unit unplugged. Plugged in unit, watched for frost on evaporator. No frost starting on evaporator, low/no refrigerant charge. Unit has refrigerant leak, will need sealed system repair. Parts and labor covered for 60mo. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10843121 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Avon Lake, OH 44012
Angel
Job Details: 01/13/2022
Cc that unit was leaking. Verified and found line on back to the inlet valve leaking cut line and used a 1/4 inch connector tested unit again no leaks. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS00
Near Avon Lake, OH 44012
Angel
Job Details: 01/13/2022
Replaced boards and ui tested unit by preheating to 350* waited 10mins to verify temperature. Opt test ok.
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEHC379JSS08
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/13/2022
"Cc unit not heating Found transformer not sending power to mag Recommend transformer magnatron and cap to be replaced ; ordrng 1 WP4375424 (magnetron) and 1 WP4375286 (transformr) and 1 WP4375020 (capactr-mg) and 1 WPW10687786 (diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KOSE500ESS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/13/2022
"Cc unit not powering on Found thermal fuse open Needs fuse ; ordrng 1 WPW10545255 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 01/13/2022
Installed control And UI Ran auto test and calibration test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ravenna, OH 44266
Brian M
Job Details: 01/13/2022
Cc unit not always powering on Found unit to be functioning properly at this time OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Rocky River, OH 44116
Angel
Job Details: 01/13/2022
Cc that unit will not work only top burners. Verified in back of unit and found terminal block burnt on L2 leg. Replaced terminal block and burnt wires tested unit. Opt test ok.; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Streetsboro, OH 44241
Brian M
Job Details: 01/13/2022
Cc unit not baking and front left burner not working Found igniter to have backed away from burner in oven fixed position Found burner igniter to be broken on left burner Needs burner igniter p; ordrng 1 W11573760 (Igniter)
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Rocky River, OH 44116
Angel
Job Details: 01/13/2022
Cc that screws on back were stripped. Verified and found the nuts on the terminal block stripped replaced terminal from truck stock. Opt test ok.; used 1 279320 (BLOCK-TERM) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44135
Angel
Job Details: 01/13/2022
Cc that unit is still not agitating she can hear the same sound of it trying to agitate. Ran diagnostics no error codes did a manual agitation in diagnostics and worked perfectly tried the spin and was working perfectly as well looked underneath washer and everything was good no loose connectors or anything unusual. So i put unit in diagnostics and set it to do a agitation and asked the customer if thats the sound she hears when agitating and she said yes explained to her that it is normal to sound like that its just the agitator that goes back and forth making that sound but unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Streetsboro, OH 44241
Brian M
Job Details: 01/13/2022
Cc of vibration Found unit to have vibration noise Took unit apart could not see where noise is coming from Suspect a warped drum Not in stock office to schedule ; ordrng 1 W10545923 (drum) and 1 W10841728 (seal) and 1 3387610 (sub 661570)
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Aurora, OH 44202
Brian M
Job Details: 01/13/2022
Installed bulbs and switch OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Chagrin Falls, OH 44023
Manny
Job Details: 01/13/2022
"Cc freezer LEDs are out, verify that they are out, unit needs both freezer LEDs modules, customer said she has extended warranty and she'll be contacting kitchenaid; ordrng 2 W11462342 (LED module)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model 36538
Near South Euclid, OH 44121
Jason N
Job Details: 01/13/2022
"Cc unit making noises Checked unit, didnt find any abnormal noises at this time. Found condenser fan is not running, compressor extremely hot. Possible compressor is getting noisy when getting extremely hot or condenser fan motor bearings knocking. Unit needs condenser fan motor. ; ordrng 1 833697 (Condenser fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44127
Marie V
Job Details: 01/13/2022
"Replaced gasket , and installed clamp and insert on water line. Took temps -1* freezer and 37* fresh food. Op test ok"
We serviced a
GE DISHWASHER
Model GDT655SGJ5WW
Near Highland Heights, OH 44143
Corina B
Job Details: 01/13/2022
CC that there are screws that fell on the floor and the cover to the ui fell off. Confirmed. Found the right hand screw fell out. The cabinet wall is splitting where the screw goes into the cabinet. Reattached the ui. Opt test ok.
We serviced a
WHIRLPOOL DRYER ELE
Model WED4950HW0
Near Chagrin Falls, OH 44022
Manny
Job Details: 01/13/2022
"Cc console is falling off , found console unclip from back cover, clipped console back in, opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Pepper Pike, OH 44124
Jason N
Job Details: 01/13/2022
"Cc unit oven not working sometimesCustomer stated unit will give an amber glow on oven control knob and oven will not do anything. Ran diagnostics, found code f1e0 for interface EEPROM communication error. Ordering Interface control. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11492301 (UI control)"
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Willoughby, OH 44094
Dan H
Job Details: 01/13/2022
"Customer complaint that unit is not spinning and would not advance passed sensing, ran diagnostics found f2e1(stuck key), f9e1(long drain), and f7e5(shifter fault) error codes, unit shifts from agitate to spin, unit passed tachometer test, drain pump is not pumping, found impeller broken off of drain pump , unit needs new drain pump ; ordrng 1 WPW10276397 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mentor, OH 44060
Dan H
Job Details: 01/13/2022
"Customer complaint that unit is not cooling, freezer section temperature at 42 degrees, fresh food section temperature at 54 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new compressor and evaporator , part is out of stock so not scheduling return appointment ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Marie V
Job Details: 01/13/2022
"Cc that it looks like the paint is going away on the tub. Verify tub, looks like is the clothes rubbing but no paint is coming off or pealing. Also cust had questions about unit. Explain the right amount of clothes and detergent, what to do when it goes off balance. Ran diag no error codes. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5B
Near Mayfield Heights, OH 44124
Corina B
Job Details: 01/13/2022
"Replaced the control, sensor, gasket, nut and float. Ran a calibration no error codes. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Elyria, OH 44035
David R
Job Details: 01/13/2022
"Replaced valves, found old valves had a crack in them. Tested hot and cold. Both good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Elyria, OH 44035
David R
Job Details: 01/13/2022
"Cc unit not cooking or heating correctly, doesnt know how to calibrate. On this unit for calibration either hold the up/down arrow on temp/time. Hold until calibration number is displayed then can change up or down. Tested power, 240 coming in and 240 going to elements. Calibrated unit up by 10. Ran a bake cycle. After preheat let sit additional 5-10 mins. Tested. Temp tested around 360. Let customer know about how to calibrate. Good, op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44112
Corina B
Job Details: 01/13/2022
Replaced the shifter and lock. Leveled the washer. Ran a calibration. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent. Opt test ok
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Parma, OH 44134
Gabriel P
Job Details: 01/13/2022
Replace burner opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Beachwood, OH 44122
Jason N
Job Details: 01/13/2022
"Cc unit door not opening correctly. Found unit sitting too low and bottom of door rubbing on kickplate trim. Adjusted unit up slightly to clear. Door opening and closing properly. Op test good."
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS322FDAW00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/13/2022
Replaced the cams and door switch. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44128
Marie V
Job Details: 01/13/2022
"Cc that the unit started flickering and stuff started to get warm and ice melting but it stopped. When arrived took temps freezer is at -5 and fresh food is 32*. Verify what is set to, freezer was set at -5 and fresh food at 33*. All lights are working good, door switches are working. ALl connections at control are good. Called BJ ask me to call tech line. Called whirlpool tech line, they told me that if unit is working good while Im in the home I cant order parts, until I find whats wrong or catch it in the act, he said because is been working good to have cust plug unit into another outlet and see how it works if It does not happen is the outlet if they put it back on the same outlet they have to call an electrician not us. When told cust cc about UI not making a noise when you press the buttons. Verify all connections behind UI all good. Ordering Ui.All lights on unit are working as designed. ; ordrng 1 W11387387 (Ui)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Cleveland, OH 44128
Marie V
Job Details: 01/13/2022
"Cc that the left front burner is not lighting. Confirmed . Took burner off and inspected ignitor, is good, they are all sparking. Replaced the burner and adjusted ignitor. Started working properly. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near North Ridgeville, OH 44039
David R
Job Details: 01/13/2022
"Replaced blower wheel, blower housing, pipe. Ran unit, has little buzzing from pipe. Found foil tape put on by other company on back of unit by vent. Removed. No buzzing sound. Tested out with heavy load of towels in, good. Op test ok. Talk to customer. Let me know that this has been happening since day one when installed. Installers tried to fix and unsuccessful. Vibration will happen for a while than go away. If still happens in future customer said they want someone else to look to see if anything else can be done. Also for them to contact whirlpool if needed."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Chardon, OH 44024
Dan H
Job Details: 01/13/2022
"Installed new cooktop, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details: 01/13/2022
"Replaced all controls, UI, deli, main. Water is working from dispenser. Icemaker cycle and called for water. Good. Op test ok"
We serviced a
MAYTAG RANGE
Model MGR6600FZ3
Near University Heights, OH 44118
Jason N
Job Details: 01/13/2022
"Cc unit oven clicking, temperatures not correct. Customer stated unit oven seems to click more then it should, and temperatures seem to be off. Ran bake test to 350 degrees, good spark and ignition. Checked outlet for correct ground and polarity, checked good. Preheated to 350 degrees. Let cycle several times. Calibrated oven +10 degrees and let cycle several more times. Oven operation tested good, found no issues at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland Heights, OH 44106
Corina B
Job Details: 01/13/2022
Replaced the drain pan and light. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/13/2022
"Replaced bottom seal, ran cycle watched unit for 25 mins no leaks. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Westlake, OH 44145
Angel
Job Details: 01/13/2022
Cc that unit is squealing sometimes. Verified but could not hear the sound took apart unit and found that the belt was kind of worn and slipping on the pulley. Replaced belt and pulley everything else looked perfect tested unit and working as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/13/2022
"Replaced suspension rods provided by customer, 2 of the of the original rods were missing the bushings, opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CS09
Near Strongsville, OH 44136
David R
Job Details: 01/13/2022
"Tested all functions and options. Good. Vent works, light works, put a cup of water in, heating, tested all options, good, turntable is good. Unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Strongsville, OH 44149
David R
Job Details: 01/13/2022
"Frost thing I did was took temps. FZ was showing around 3* and FF was ram ding from 38-39*. Replaced diffuser, control UI, ice door chute and bracket. Changed settings back to 8 hr defrost. Have temps set to 40* and 3*. Advised customer at least once a month to empty ice bin and clean. Give 24 hrs for all adjustments and monitor. Op test ok."
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/13/2022
"Cc unit LF burner not lightingRan ignition test, found no sparking from any burner when LF valve is turned to light. All other burners will spark when turned to light. Unit needs ignition harness, LF ignition switch is open. Credit for pre Id part towards cost of harness, retrieved orifice holder for return. ; ordrng 1 9756822 (Ignition harness)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/13/2022
"Cc unit making metal screeching noiseRan diagnostics test, found drive belt slipping during spin test, unit needs drive belt. Replaced drive belt using truck stock part. Ran calibration and load test. No abnormal sound or belt slippage, op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Grafton, OH 44044
David R
Job Details: 01/13/2022
"Cc unit will sometimes not agitate, will sit and drain water out, intermittently happening. Went through error codes F7E5 shifter fault. Ran diagnostics cycle. Did not agitate the first run through but did spin. Unplug. Let sit. Ran diagnostics cycle again, all components working as of now. Ran a normal cycle, same thing, did one agitate rotation. And stopped. Drained out. Looked underneath and found gearcase leaking. Leaked all over belt, cam and actuator. Washplate might have to be broken off. Will need gearcase, belt, cam, cap, actuator, hub and washplate. Giving estimate. Customer paid SVC only, do not order parts ; ordrng 1 WPW10006355 (Actuator) and 1 W11454734 (Gearcase) and 1 W11395618 (Cap) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10528947 (Hub) and 1 W10902814 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Cleveland, OH 44130
Gabriel P
Job Details: 01/13/2022
Check exhaust thermistor and fuse they both good check harness is good check lid is good call bj senior tech he said if everything is checking good will need control and harness ordering ; ordrng 1 WPW10298258 (Harness) and 1 W11413571 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Strongsville, OH 44149
Gabriel P
Job Details: 01/13/2022
Replace light opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Huntsburg, OH 44046
Dan H
Job Details: 01/13/2022
"Installed new sump assembly, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1821MS0A
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/13/2022
"Found a glass jamming drain pump,clear glass ran unit and it drain"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Euclid, OH 44123
Corina B
Job Details: 01/13/2022
"Checked the thermostat jumped the wires, started heating. Plugged the wires back in, heating still. Cycling on and off properly. Called BJ could of been a loose wire. Opt test ok. Brought parts back for return."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near North Olmsted, OH 44070
Angel
Job Details: 01/13/2022
Replaced heater ran a test cycle. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/13/2022
CC that the unit is leaking. Confirmed. Found the heater is leaking service pointer W11540964to replace the heater. Office to reschedule appointment ; ordrng 1 W11537778 (Heater)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 01/13/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near Aurora, OH 44202
Brian M
Job Details: 01/13/2022
Installed drawer and valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Cleveland, OH 44113
Marie V
Job Details: 01/13/2022
This is a stackable unit. Will need second tech to take dryer out. ; schdld next appmnt for 1/19 WED !
We serviced a
WHIRLPOOL WASHER
Model MVWB850YGO
Near Rock Creek, OH 44084
Dan H
Job Details: 01/13/2022
"Customer complaint of ul error, ran diagnostics no error codes found, unit ran test cycle, unit is making loud grinding noise, found water and grease all over rotor and stator, unit needs new bearing , rotor , stator, and rps, customer does not want repair; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50ASH0
Near Cleveland, OH 44102
Marie V
Job Details: 01/13/2022
"Cc that the door wont close properly and that is leaking. Found that the unit has a washer and screws on the sides to install it. Water is goings though the washer and screw coming out on the unit, advise cust to not use until is repair. Unit will need caps for the side because I found the brackets to install unit. Unit does not need latch. Will bring latch back for return. Cust will install no need for tech to come back. ; ordrng 2 W10795980 (Caps)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland, OH 44111
Marie V
Job Details: 01/13/2022
"Cc that the unit is not working. Verify power, shows 120V at the outlet, does not shows 120v on unit. Verify continuity on power cord, is good. Used another outlet, unit started working. Advice cust to have an electrician come and take a look at it. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD70HEBW1
Near Conneaut, OH 44030
Dan H
Job Details: 01/13/2022
"Customer complaint That unit is not heating, found thermal fuse open , jumped out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 () from stock"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Madison, OH 44057
Dan H
Job Details: 01/13/2022
"Customer complaint that unit will not go into rinse cycle, ran diagnostics no error codes found , found hot and cold water lines reversed, corrected, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Brooklyn, OH 44144
Manny
Job Details: 01/13/2022
"Unit is missing door hinges, hinges screws and hinges cover, pantry drawer is missing door screws. Unit was wrapped in clear tape had to removed the tape and removed door to be able to get to serial sticker.; ordrng 2 WP67006908 (screw)s and 1 W10337647 (cover) and 1 WP67005956 (cover) and 2 WP8281196 (screw)s and 1 WP12963204ED (hinge) and 1 WP12963205ED (door hinge) and 6 12992403 (screw)s and 1 12999501 (shim-hinge) and 1 12999502 (shim-hinge)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/13/2022
"Found heater open and thermistor ; ordrng 1 WP3387747 (Heater) and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Solon, OH 44139
Brian M
Job Details: 01/12/2022
"Cc of no heat Found error for heater circuit open Ran test cycle found heater turning on Needs control Customer does not want to repair Took what he paid for parts and put towards svc; ordrng 1 W10866116 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model LER8620PW0
Near Shaker Heights, OH 44122
Manny
Job Details: 01/12/2022
"Cc unit is completely dead, think is a fuse issue, checked incoming power and have proper power coming in, found thermal fuse open, replaced thermal fuse with T/S #wp3392519, ran normal cycle unit is operational and good heat.; used 1 WP3392519 (THERMAL FUSE), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/12/2022
"Installed heater OP Test Ok Heater bushings rotted out and caused a leak, damaged floor under dishwasher and floor joist in basement Took as many pictures as possible."
We serviced a
MAYTAG WASHER
Model MAV8551AWW
Near Avon Lake, OH 44012
Angel
Job Details: 01/12/2022
"Cc that unit is not doing the spin cycle. Verified by letting the unit fill and see if it agitated and then put it in to a spin cycle but would not spin did find the belt worn out but called BJ to see what he thinks and he said that it will need the thrust bearing kit as well. Ordering parts.; ordrng 1 12002213 (Thrust bearing kit) and 1 WP22003483 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW2
Near Strongsville, OH 44136
Marie V
Job Details: 01/12/2022
"Cc that the lid lock was not working and it just blinking. Ran diag found error code F5E1 lid lock fault. Tilted unit found that gearcase is leaking oil. Explain cust and gave estimate for everything. Cust said go ahead with lid lock if dont find another washer soon will call back to continue with gearcase. Left estimate with cust.; ordrng 1 W11132267 and 1 W10721967 and 1 WPW10006384, used 1 W10404050 (LATCH), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland, OH 44103
Jason N
Job Details: 01/12/2022
"Cc unit not advancing past rinseCustomer stated load wouldnt stop rinsing and would not advance to spin. Ran diagnostics, found code f0e5 for offbalance load. Customer stated she was washing a quilt when issue started. No issues since that time. Ran auto cycle and calibration. All functions passed. Unit is level. Advised customer about load sizing. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44052
Angel
Job Details: 01/12/2022
Cc that unit is dispensing warm water. I verified and customer has water line hooked up to cold water and asked if they use it a lot and customer said that his wife does explained to customer that once you get water once with this unit its about all it has on the reservoir because its just a small quarter inch line and by the time you get more water its still warm because it goes by the temperature in the refrigerator and would have to give it couple of hours to let it cool. Unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW01
Near North Ridgeville, OH 44039
David R
Job Details: 01/12/2022
"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, give 24hrs to return to normal temps, op test ok"
We serviced a
MAYTAG STACK W/D
Model LSG7806AAE
Near Madison, OH 44057
Dan H
Job Details: 01/12/2022
"Customer complaint that unit is not heating, found burner short cycling, found blower wheel broken, unit needs new coils and blower wheel ; ordrng 1 Y303836 (Blower) and 1 279834 (Coils), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/12/2022
Found motor not reaching rpm and two error F7E7 MOTOR UNABLE TO REACH TARGET RPM /F7E6 MOTOR FAULT ordering motor ; ordrng 1 W11497303 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/12/2022
Check diagnostic component no issue check heater is cycling on and off temp is good call senior tech bj but we couldnt duplicate issue unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS08
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/12/2022
"Found pan underneath unit crack and leaking gave estimate customer will not fix ; ordrng 1 WPW10614158 (Drip pan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near North Olmsted, OH 44070
Gabriel P
Job Details: 01/12/2022
"Found unit filling and draining but not pumping water motor just hums also found error code f4e3 wash motor faulty and other error but this one may trigger does extra error gave estimate customer will contact whirlpool for coverage ; ordrng 1 W10805015 (Motor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/12/2022
Installed mullion OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairview Park, OH 44126
Manny
Job Details: 01/12/2022
"Replaced thermal fix , ran normal cycle good heat. Opt test ok!"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Euclid, OH 44123
Corina B
Job Details: 01/12/2022
"CC that sometimes the unit will sense agitate the say finished. Ran diag no error codes. Ran an auto test, good. Ran a calibration. Checked underneath no oil leaking. Bolts to the rotor is tight. Unit is level. Cust using 1-2 tablespoons of he detergent and filling the drum half way. Working as designed. Advised cust to connect to the WiFi app. Plastic vent to dryer advised to replace with a semi rigid vent. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willowick, OH 44095
Corina B
Job Details: 01/12/2022
"Replaced the fan. Opt test ng. Fa f5 still flashing. Ohmed out to wires, open. Replaced the wires, cleared codes started a calibration error code come up. Called t/l checked outlet, good. Properly polarized. sending over for engineering to do a follow up in next step. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Columbia Station, OH 44028
David R
Job Details: 01/12/2022
"Stacked unit. Cc unit not moving past sensing. No error codes. Found unit is not spinning, all other functions working. Went through manual diagnostics and will not spin. Followed techsheet. Voltage is good on filter, 120 input and output, page 16 motor circuit J6 inserted, unplugged connection, motor windings all text 15 ohms between the 3 connections. Calling techline went over findings, went over going through the tech sheet, no parts replaced yet. Documented, suggested replacing control ; ordrng 1 W11322883 (Control) and 1 W11316771 (Filter power), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSS25IYNPHFS
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/12/2022
Cc that the door makes clicking noise when you open the door. Found that the right hand side door is too high and the wheel at the bottom pops out of place and makes the noise. Lowered door and leveled unit. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near North Olmsted, OH 44070
Marie V
Job Details: 01/12/2022
"Cc that the unit is not drying dishes, that they are cold . Ran diag found error code 7-1 no heat (Control programmed to disable heater but continue running cycles if it detects a water heating problem.) explain cust , to run hot water before starting a cycle."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM5
Near Euclid, OH 44132
Corina B
Job Details: 01/12/2022
"CC that the unit is not cooling. Confirmed. No fans, compressor are running. The lights are working. The ui is dead. Unplugged the unit not turning on. Will need a main control. ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAB1
Near Madison, OH 44057
Dan H
Job Details: 01/12/2022
"Customer complaint that unit is not cleaning dishes properly, found some debris in chopper blade filter, cleared, ran test cycle with glasses upright in racks, glasses filled, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Mayfield, OH 44143
Corina B
Job Details: 01/12/2022
"CC that the unit is not making ice. Checked the temp 37* Fz 6*. Unit is in a defrost. Ice maker not cycling. Replaced the ice maker from t/s. Cycled ice maker. Opt test ok. One ice maker was broken. Had surplus on another one, took pictures. ; ordrng 2 W10882923 (Ice maker)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Fairport Harbor, OH 44077
Dan H
Job Details: 01/12/2022
"Installed new filter mount, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma, OH 44130
David R
Job Details: 01/12/2022
"Replaced float switch. Found tray full of water, water hose leaking causing build up. Tightened and corrected, good. Op test ok."