We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Cleveland, OH 44103
Jason N
Job Details:
09/20/2023
"Cc unit not heatingRan dryer op test, ignitor not glowing. Pulled unit part. Found wire for thermal fuse disconnected, possibly was knocked off during reassembly on previous service visit. Reconnected and ran test cycle, good ignition and flame. Let cycle several times. Good heat, no abnormal noises. Op test good."
We serviced a
GE REFRIGERATOR
Model GYE22GMNBES
Near Mentor, OH 44060
Jason N
Job Details:
09/20/2023
"Cc unit water filter cannot be removed and new filter installedWas able to pull out old filter from filter head. Plastic tabs on filter were smashed, filter was evidently installed incorrectly. No damage to filter head. Installed new filter. Ran dispense test, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Kent, OH 44240
Brian M
Job Details:
09/20/2023
"Cc unit shakes and bounces Found tub to a ton of wobble and bounce in suspension Found tub loose from gearcase, typically just a tub hub issue but can not verify with out breaking washplate, washplate is stuck on shaft Will need hub, suspension and washplate Can not verify if bottom of drum is damaged but there is a ton of wobble ; ordrng 1 W11130362 (suspension) and 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ravenna, OH 44266
Brian M
Job Details:
09/20/2023
Cc no heat Found cut off Replaced OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Ravenna, OH 44266
Brian M
Job Details:
09/20/2023
New complaint is unit will not start just flashes Found ui cutting in and out Called whirlpool ohmed out vent fan Found vent fan shorting out ui Unplugged fan unit it functioning properly but there is a burnt spot on the ui board Will need fan and ui; ordrng 1 W11414073 (Fan vent) and 1 W11545539 (Gasket) and 1 W11622505 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Garrettsville, OH 44231
Brian M
Job Details:
09/20/2023
Cc unit not powering on Found that the main power connection on board was not fully seated in control Plugged in connection unit powering on Advised to watch
We serviced a
GE DISHWASHER
Model GDT695SFL5DS
Near Hiram, OH 44234
Brian M
Job Details:
09/20/2023
Cc unit not powering on Found control getting power but no lights on board From experience ui and control will be needed so there is no software miscommunication errors ; ordrng 1 WD21X32163 (Control) and 1 WD21X31902 (Ui)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Middlefield, OH 44062
Brian M
Job Details:
09/20/2023
Cc unit not starting cycle Found cap leaking Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Williamsfield, OH 44093
Brian M
Job Details:
09/20/2023
Installed beltRan test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44052
Angel
Job Details:
09/19/2023
Cc that washer was not doing a spin. Ran auto test and unit would not spin verified error codes and u it had a shifter fault replaced shifter tested unit again opt test good.
We serviced a
ROPER REFRIGERATOR
Model RT18BKXKQ00
Near Madison, OH 44057
Jason N
Job Details:
09/19/2023
Cc unit frosting build up in freezer and ff section not coolingConfirmed evaporator is frosted over. Checked bimetal condition. Found bimetal physically popped open. Unit will need bimetal thermostat replaced. Quoted customer repair cost. ; ordrng 1 WP4387490 (Bimetal-def)
We serviced a
MAYTAG DRYER
Model MGDB850YG0
Near Madison, OH 44057
Jason N
Job Details:
09/19/2023
"Cc unit not heating Check for flame, ignitor is not powering up. Checked all thermals, found hi limit thermostat open. ; ordrng 1 WP8573713 (Cutoff-tml)"
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Painesville, OH 44077
Jason N
Job Details:
09/19/2023
"Installed drive parts. Ran wash cycle test. Unit filled, advanced to agitation. Switched to drain and spin cycle. Unit drained and spun out properly. Op test good."
We serviced a
KENMORE WASHER
Model 11028932791
Near Perry, OH 44081
Joe O
Job Details:
09/19/2023
"Cc: noise during agitationFound noise during agitation and spin. Found agitator dogs worn. Found gear case leaking oil. Found brakes squealing. Needs coupler, gear case, brake tube assembly, hub nut, drive block, and agitator dogsCustomer does not want to repair at this time; ordrng 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 285753A (coupling,motor) and 1 WP389140 (drive block) and 1 WP21366 (nut-spaner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lorain, OH 44052
Angel
Job Details:
09/19/2023
"Cc that unit was leaking from the hot water valve on back and inside the unit. Confirmed it was leaking, removed hose and saw the seal had been tightened to much causing it to leak, so I had an extra seal replaced it with old one retightened the hose no more leak. Inside unit I tested couple of times and never got no leak from valve solenoid on valve was closing as should."
We serviced a
KENMORE DRYER
Model 110.75922400
Near Wellington, OH 44090
David R
Job Details:
09/19/2023
"Cc unit making squeaking, jumping noise. Worn down rollers. Replaced dryer kit from t/s. Tested. Good. Cleaned all lint. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT735SDBM00
Near Westlake, OH 44145
Marie V
Job Details:
09/19/2023
"Cc that unit freezer is no cooling and not dispensing ice. Took thermometer cust had showed her is on 0*. Verify ice door for gaps, none, cust does not use ice all the time. Advice her to use ice every day or just take some out so ice inside bin does not stick together causing it not to dispense ice. Working as designed. Op test ok"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Painesville, OH 44077
Corina B
Job Details:
09/19/2023
CC that the unit does nothing but hmmm. Confirmed. Found the drain pump in flood mode. Held the start button drain turned off. Drain hose is about 18 off the ground raised the drain hose. Ran a rinse and spin. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Mogadore, OH 44260
Brian M
Job Details:
09/19/2023
Cc of noise Found customer noise complaint to be normal operation of the diffuser Advised customer to look at noise page on whirlpool.com to have a list of all common noises
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport Harbor, OH 44077
Jason N
Job Details:
09/19/2023
Installed pressure sensor. Started normal wash cycle. Unit filled and advanced to wash. Advised customer to monitor ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Willoughby, OH 44094
Jason N
Job Details:
09/19/2023
Installed auger motor. Ran ice dispense test. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Willowick, OH 44095
Jason N
Job Details:
09/19/2023
"Installed DSI board. Ran bake and broil tests, good park and ignition. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Painesville, OH 44077
Joe O
Job Details:
09/19/2023
"Cc: not coolingFound compressor seized, will not start. Needs compressor; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 TJAF1200 (Process)"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Lorain, OH 44053
Angel
Job Details:
09/19/2023
Cc that oven door was locked after a power outage and left front burner was not igniting quickly would take long. Verified door tried resetting and nothing so I got door to open and lock to function and recommended customer to stay away from self clean. For the burner I just had to adjust the igniter for the burner to ignite as should opt test good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Strongsville, OH 44149
David R
Job Details:
09/19/2023
Replaced UI control. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brecksville, OH 44141
Bill
Job Details:
09/19/2023
"Cc not pumping, confirmed cc. Tilted unit back to find that the pump wires where yanked free of the pump. Ordered new harness, follow up scheduled for 9/26; ordrng 1 W11643701 (Wiring harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Broadview Heights, OH 44147
Bill
Job Details:
09/19/2023
"Installed float switch, and fill valve. Still no go, ran some test with him. Ordered new harness, follow up for 9/21 ; ordrng 1 W11227948 (Wiring harness)"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Westlake, OH 44145
Marie V
Job Details:
09/19/2023
"Cc that he was told unit is not working. Ran diag no error code . Ran auto test, connected water valve and drain hose, ran auto test. All working at this point."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Amherst Township, OH 44001
Angel
Job Details:
09/19/2023
Cc that gaskets were falling off on both the freezer and ff section. Confirmed they were both coming off verified gaskets and they were good so if I installed the new ones same issue would happen so I added adhesive behind gaskets and recommended customer to wait at least 2hrs for adhesive to cure before opening doors again opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH7
Near Painesville, OH 44077
Joe O
Job Details:
09/19/2023
"Cc: gasket popping outFound tears in gasket. Needs tub seal; ordrng 1 W11177741 (gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44120
Joe O
Job Details:
09/19/2023
"Installed ui, gear case, slider and stator. Tested. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Brecksville, OH 44141
Bill
Job Details:
09/19/2023
"Cc display board out, confirmed cc. Unit functions but does not display the info across the front display,Ordered new board, follow up scheduled for 9/26; ordrng 1 W11481723 (Display)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Amherst, OH 44001
Angel
Job Details:
09/19/2023
"Cc that unit takes more than 2 cycles to dry clothes. Ran unit and its heating good, found vent goes up than out a good distance. Left unit running and went outside to see vent and theres hardly any airflow will need vent cleaned out, gave customer the number for Dryer vent wizard unit working as should."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDW02
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/19/2023
"Cc unit not dispensing cubed ice Found ice bin broken upper portion and then the auger arm on bottom Needs ice bin ; ordrng 1 WPW10558423 (ice-contnr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44147
Bill
Job Details:
09/19/2023
"Cc door handle keeps coming loose, confirmed cc. Replaced door handle. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olmsted Township, OH 44138
Angel
Job Details:
09/19/2023
Replaced control board made sure thermistor and heater were good opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Shaker Heights, OH 44122
Corina B
Job Details:
09/19/2023
Replaced the freezer led light. Opt test ok.
We serviced a
JENN-AIR RANGE GAS
Model JGS9900BDS
Near Shaker Heights, OH 44120
Joe O
Job Details:
09/19/2023
"Cc: cooktop continues to igniteCustomer had power shut off to unit upon arrival. Turned power on. Unit not continuously igniting. Found moisture switch harness. Built estimate for spark harness, and spark moduleCustomer does not want to repair at this time ; ordrng 1 WP74011647 (switch har) and 1 WP74011648 (switch har) and 1 WPW10475147 (module-spk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36FJS00
Near Cleveland Heights, OH 44118
Joe O
Job Details:
09/19/2023
"Cc: not workingCustomer stated unit tripping gfci circuits and breakers after power outage. Disconnected everything from unit(fans, ice maker, compressor, all accessible components). Unit still tripping. Spoke with bj. Tested. We agreed unit has an internal wiring short. Cannot repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland Heights, OH 44121
Joe O
Job Details:
09/19/2023
"Cc: vibration noiseFound no vibration at this time. Advised customer on leveling, and how being un level can cause a vibration. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Broadview Heights, OH 44147
David R
Job Details:
09/19/2023
"Replaced mag, cap, diode, transformer. Ran unit, good, heating. Good. Op Test Ok."
We serviced a
FRIGIDAIRE RANGE
Model FGEF3058RWA
Near Brooklyn, OH 44144
Marie V
Job Details:
09/19/2023
"Cc that unit has door seal on oven broken and that wants to make sure is working and get it cleaned out on the sides. Tested cook top, all burners working, also tested oven, convection fan sounds funny, also is dirty on the sides and will need new door seal. Cust will do it himself. ; ordrng 1 316405000 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near North Royalton, OH 44133
David R
Job Details:
09/19/2023
"Replaced gasket. Ran dishwasher. No leaks. Load in, good. Customer to get and fill rinse aid. Op Test Ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF5
Near Avon Lake, OH 44012
Marie V
Job Details:
09/19/2023
"Cc that theres ice buildup from ice maker area, confirmed, found ice maker not sitting properly and water was leaking from it. Corrected issue and cycled ice maker. Few times, no leaks. Advice cust to monitor.; ordrng 1 5303918493 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44106
David R
Job Details:
09/19/2023
"Tested valves, good. Ran through diagnostics, good. All components working. Went over Two Step Start with customer. Advised thats how you start unit. All functions good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Bay Village, OH 44140
Marie V
Job Details:
09/19/2023
"Cc that the freezer was full with frost on the left side. Confirmed just very little. Showed cust that if door is open or theres a gap it will cause the frost in freezer. Not so much at this moment. Seals are good,Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
David R
Job Details:
09/19/2023
"Cc unit will fill up and stop, no lid locking and sensing fill will just flash. Ran diagnostics, latch error codes F5E1/F5E2. Replaced latch from t/s. Ram calibration mode and test mode. All components working good. Running regular mode. Good. Op Test Ok. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KENMORE DRYER
Model 110. 86151100
Near Rocky River, OH 44116
Bill
Job Details:
09/19/2023
Changed heating coil. Tested opt test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Middleburg Heights, OH 44130
Marie V
Job Details:
09/19/2023
"Replaced gearcase, agitator, and ahifter. Ran calibration and auto test. No noises"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma, OH 44134
David R
Job Details:
09/19/2023
Cc unit leaking water on FF middle self and drawer. Found customer had a water filter container in unit filled with water. Leaking from there. Removed container from inside init. Unit itself is good. All functions good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Brook Park, OH 44142
David R
Job Details:
09/19/2023
"Cc brand new, not heating. Found from installation, installers took off screws to terminal block and tried to put where the power connections come in, mustve dropped a screw at one point. Burned up wires and terminal block. Replaced power cores and block from t/s. Tested. Heating. Op Test Ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Rocky River, OH 44116
Bill
Job Details:
09/19/2023
"Cc sometimes not drying clothes all the way, confirmed cc. Tested thermistor through tech sheet instructions, opt test good. Checked temps at the exhaust duct. Temp would not climb above 130 in 10 min. Will need a control board, gave customer an estimate. Customer chose not to continue repair at this time.; ordrng 1 W11525996 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Cleveland Heights, OH 44112
Joe O
Job Details:
09/19/2023
Cc: long dry timesFound very little heat transfer through venting. Found vent outside blocked. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
Marie V
Job Details:
09/19/2023
"Cc that was using unit set to time dry for 40 min on med heat and 20 min in unit stopped running, try to start unit will not come on, until allowed unit to cool off. Stared unit o high heat, motor temps is rising up tp 150*. Will order new motor. ; ordrng 1 W10396029 (Motor) and 1 WP694089 (Wheel)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Cleveland, OH 44130
Manny
Job Details:
09/19/2023
"Replaced control ran test and unit leaks from inlet assembly, ordering inlet assembly ; ordrng 1 W11535094 (Inlet assembly)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCC31430AW03
Near Avon Lake, OH 44012
Angel
Job Details:
09/19/2023
Cc that cooktop gets hot. Explained to customer that it will get hot and thats normal because the heat is spreading from the bottom of the pot towards the outsides and the cooktop is metal so its going to get hot for sure unit is working as designed and unfortunately cannot make it to where it doesnt get hot unit working as designed.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sheffield Lake, OH 44054
Angel
Job Details:
09/19/2023
Cc that unit would try to work but wouldnt pass rinse. Ran diagnostics and found F7E1 error code speed fault found actuator was bad replaced it tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSB3
Near Cleveland, OH 44102
Corina B
Job Details:
09/19/2023
"CC that the unit leaks on the left side. Confirmed. Found the door gasket ripped. Replaced the gasket from surplus stock. Started a cycle. Opt test ng, will need a new spray arm. ; ordrng 1 WP8268332 (Spray arm), used 1 W11498831 (Gasket) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Cleveland, OH 44102
Corina B
Job Details:
09/19/2023
Cust pulled unit out. Replaced the water lines. Tested opt test ok. Brought the unused waterline back.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ8512KQ0
Near Shaker Heights, OH 44120
Corina B
Job Details:
09/19/2023
"CC that the unit will agitate and will not spin or drain. Confirmed. Jumped the lid switch out started to drain and spin. The lid switch is missing a screw to hold it I. Place. Found the dog spin freely. Will need a new lid switch, screw and a cam. ; ordrng 1 285809 (Cam) and 1 3949247V (Lid switch) and 1 WP3356311 (Screw), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model Kfis25xvms00
Near Cleveland Heights, OH 44106
Corina B
Job Details:
09/19/2023
"CC that there is food freezing in the ff section and there is moisture on the rail. Confirmed. Ff 33-37 found the mullion rail was turned off and the ff section was set at 33*. Turned the mullion rail on and raised the temp to 37*. Dis advised Cust to not blocking where the cold air comes in at, also. Advised Cust to wait 24-48 hrs to return to normal settings. Ran the test for the damper is opening and closing. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44125
Manny
Job Details:
09/19/2023
"Cc unit is squeaking, verified and unit squeaking, Unit needs repair kit (4392065); ordrng 1 4392065 (dryer repair kit)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Euclid, OH 44132
Jason N
Job Details:
09/19/2023
Cc unit oven light flickering or not coming onTested oven light op. Light not coming on when button is pressed. Checked bulb. Found bulb loose in socket. Tightened bulb. Light staying on and operating properly with button. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Cleveland, OH 44110
Manny
Job Details:
09/19/2023
"Replaced slides and ice maker, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near South Euclid, OH 44121
Manny
Job Details:
09/19/2023
"Cc that both gaskets keep coming off and they keep popping it back in, verified and gaskets coming off, trying to replace FZ gaskets noticed fz and Ff door liner warped due to excess insulation, unit will need both doors,; ordrng 1 LW10672970 (dor-fip) and 1 LW10672964 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44143
Manny
Job Details:
09/19/2023
"Cc unit not advancing, verified and belt off the pulley and motor and pulley damage, replaced motor, pulley, belt and shifter, opt test ok; ordrng 1 W11239857 (belt), used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lakewood, OH 44107
Manny
Job Details:
09/19/2023
"Cc unit not working properly verified and rocker switch is missing and control flickering, ordering control and switch ; ordrng 1 W11123941 (switch) and 1 W11595220 (Control)"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Lakewood, OH 44107
Manny
Job Details:
09/19/2023
"Cc 7nit not heating properly, verified and unit set to Celsius instead of Fahrenheit, switched back to Fahrenheit and set unit to bake at 350F opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Warrensville Heights, OH 44122
Bill
Job Details:
09/19/2023
"Cc wont drain or spin, confirmed cc. Pulled code long drain f9e1,; ordrng 1 WPW10581874 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.14573N612
Near Cleveland Heights, OH 44118
Corina B
Job Details:
09/19/2023
"CC that the u it is leaking from the left side. Confirmed. Took the panel off the dishwasher found when the bottom spray arm is spraying is when the leak appears. The spray are is diverting the water a different direction. Will need a new spray arm. Cust can install part. ; ordrng 1 W10849471 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44055
Angel
Job Details:
09/19/2023
Replaced drive motor and control board tested unit opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
David R
Job Details:
09/19/2023
"Replaced water valve. Found a little sediment build up on cold water side. Ran diagnostics, all test good. All functions good. Op Test Ok."
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Lakewood, OH 44107
Manny
Job Details:
09/19/2023
"Replaced belt and pulley, opt test ok"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Solon, OH 44139
Brian M
Job Details:
09/19/2023
Cc of frost on upper freezer Found gasket not hitting frame Replaced gasket still new gasket not hitting frame found that the line of door sinks at the middle Used 3 shims to raise door to meet frame ; used 3 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Beachwood, OH 44122
Brian M
Job Details:
09/19/2023
Cc unit not sliding out easily Found factory lube to be all chunky and frozen Used petroleum jelly to re lube OP Test Ok
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Beachwood, OH 44122
Brian M
Job Details:
09/19/2023
Cc unit not drying Found customer to have aluminum foil vent attached to plastic vent Found clog on plastic piece advised on fire hazard. Removed plastic vent. Customers foil vent has hole in it. Advised on replacement
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Lyndhurst, OH 44124
Brian M
Job Details:
09/19/2023
Installed door
We serviced a
FRIGIDAIRE RANGE
Model PLEFM399DCB
Near Richmond Heights, OH 44143
Jason N
Job Details:
09/19/2023
"Cc front big burner not workingFound dual element powers on only the outer coil, inner coil not heating. Checked resistance on burner coils, outer good at 51ohms, inner coil reading open. Unit need RF dual burner replaced. Quoted customer.; ordrng 1 316282100 (Element surface dua)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Willoughby, OH 44094
Jason N
Job Details:
09/19/2023
Cc oven door gasket twisted Installed new oven door gasket using customer supplied pre Id part. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Mentor, OH 44060
Jason N
Job Details:
09/19/2023
"Cc unit takes too long to start a cycle Customer was concerned that the cycle may not be running properly, wanted to verify operation. Ran m/s for entitlement, nothing showing, but serial number is under a yr. Started normal cycle, advised customer on how unit will take several minutes at the start of a cycle to sense before advancing to wash section of cycle. No issues found. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Chesterland, OH 44026
Brian M
Job Details:
09/19/2023
Cc unit not latching just clicks Installed latch Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB00
Near Burton, OH 44021
Brian M
Job Details:
09/19/2023
Cc unit not dispensing ice again Found spring on motor to be stuck Removed and lubed spring OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ03
Near Mentor, OH 44060
Jason N
Job Details:
09/19/2023
Installed cab rollers. Leveled unit. Op test good.
We serviced a
GE DRYER
Model GTDX100EM1WW
Near Chardon, OH 44024
Brian M
Job Details:
09/19/2023
"Cc unit not turning on Found timer knob broken, little plastic on back of timer knob is split causing knob to free spin Used knob from temp selector to verify function of timer Needs timer knob Customer can install ; ordrng 1 WE01X20374 (control knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jason N
Job Details:
09/18/2023
"Cc unit vibration, has gotten worse latelyNoticed basket sitting off center inside tub. Pulled agitator to inspect. Found bottom of basket stem cracked on one side. Unit will need basket replaced. Part not showing in stock from Marcone, office to contact customer with next service date.; ordrng 1 W10554251 (Basket)"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Lorain, OH 44053
Angel
Job Details:
09/18/2023
"Cc that unit just stopped working. Unit seemed to be froze got it to go in diagnostics but it wouldnt do anything, tried resetting unit and nothing now it would not even let me cancel the drain mode or get into diagnostics, unit will need actuator and main board ordering parts. ; ordrng 1 W10860464 (Control,board) and 1 W11212745 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Brian M
Job Details:
09/18/2023
Installed control Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model GGQ8858EQ1
Near Thompson, OH 44086
Joe O
Job Details:
09/18/2023
"Cc: not heating. Found igniter open. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 279311 (IGNITOR)"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Chardon, OH 44024
Joe O
Job Details:
09/18/2023
"Cc: not working, latch continuously clickingFound error code 11. States ac frequency is not 60hz, 13(stated unit spinning above 25rpm with lid unlocked) 7(stopped filling due to max pressure reached) 32(could not unlock lid). Tested all functions manually. Needs control Customer does not want to repair at this time ; ordrng 1 WH22X35597 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Strongsville, OH 44136
David R
Job Details:
09/18/2023
"Replaced harness, door switch, hinges, added plastic square piece to get rid of any space between door and switch. Ran unit, good. All functions good. Op Test Ok. ; used 1 WP2177331XXX (XXNO REORDERDOOR SPACER) from stock"
We serviced a
GE REFRIGERATOR
Model TBX25ZPE
Near Brecksville, OH 44141
Bill
Job Details:
09/18/2023
"Cc cold in freezer but not fridge, confirmed cc. Found large build up of frost on back wall. Removed frost and back wall, found evap frost/frozen over. Circulation fan was not operating, steamed evap. As I was steaming evap, about half way done the circulation fan came on. Finished steaming and gave quote for heater and bimetal replacement. Customer chose not to continue repairs at this time.; ordrng 1 WR51X466 (Heater) and 1 WR50X60 (Bimetal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Solon, OH 44139
Corina B
Job Details:
09/18/2023
"CC that the unit stops in a rinse cycle. Ran diag F7E1 BASKET SPEED FAULT. Ran a manual agitate not agitating. Found the cam melted and belt frayed. Replaced the belt and cam from t/s. Ran a calibration. Started a manual spin and agitate. Opt test ok. Advised Cust half a basket is a full load. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Westlake, OH 44145
Manny
Job Details:
09/18/2023
"Replaced control, ran test and opt test ok took core for return"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Jason N
Job Details:
09/18/2023
"Cc unit intermittent not powering on Found unit is non responsive. Checked power into control board, good at 121v. All connectors checked good. Unit will need controls replaced. ; ordrng 1 W11626074 (Control-elec) and 1 W11626077 (Control-elec HMI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Mayfield Heights, OH 44124
Joe O
Job Details:
09/18/2023
Cc: freezing items in ff sectionFound temps at 37-39 degrees in ff section. Found temps in deli drawer at 38 degrees. Found top shelf at 39 degrees right where thermistor is located. Found bin directly in front of vent. Advised of misdirected air flow. And loading. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Brecksville, OH 44141
Bill
Job Details:
09/18/2023
"Cc unit grinding, confirmed cc. Changed cap and cam. Opt test good.; used 1 W11395618 (Cap), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Lorain, OH 44053
Angel
Job Details:
09/18/2023
"Cc that unit is not cooling properly, verify and found evaporator frosted over unit has a service pointer to replace main control for the issue it has ordering main board.; ordrng 1 W11546609 (Control board) and 1 W11546681 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF3304
Near Strongsville, OH 44136
David R
Job Details:
09/18/2023
"Cc unit not draining and door squeaking. Found door squeaking. Rubber sleeves ripped. Replaced from t/s. Ran drain pump, nothing blocking. Replaced from t/s as well just incase. Installers need to also check if garbage disposal knock out is still in when installing dishwasher. Unit is good, Op Test Ok. ; used 2 WP8268961 (SLEEVE FRICTION), and 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Parma, OH 44134
David R
Job Details:
09/18/2023
"Same issue. Icemaker bin freezing up turns all ice into solid block. Some warm air had to be getting into icemaker area. Either through dispenser area, gasket to icemaker bin area or ice bin itself. Ordering parts needed. ; ordrng 1 WPW10287601 (Seal ice chute) and 1 WPW10353552 (Separator) and 1 W11185686 (Ice bin)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Parma, OH 44134
David R
Job Details:
09/18/2023
"Replaced spark module, manifold and regulator. Found wire connection for bake ignitor not on, corrected. Oven is cycling on/off with no problems. Still low flames with new manifold. Tried adjusting on low setting per owners manual, not really any change. Called techline. Let know parts changed and that customer had gas company come out. Gas company said norrmal pressure of 7' wc. Techline suggested that unit is not getting sufficient gas pressure and for gas pressure to maybe be turned up by gas company. Since all parts replaced. All burners are lighting with no problem. As of now, techline says everything is working fine. Documenting. Customer to see if gas line can turn up pressure. Let know. Op Test Ok."