We serviced a
KENMORE DRYER
Model 110.977217
Near Avon, Ohio 44011
Angel
Job Details:
10/13/2021
Cc that unit is squeaking when running. Confirmed started squeaking when running will need pulley replaced. Replaced pulley and cleaned out of interior of drier all other parts looked in good condition. Tested unit and no more squeaking. Opt test ok. ; used 1 279640 (PULLEY-IDR) from stock
We serviced a
KENMORE DRYER
Model 110.62996101
Near Kent, Ohio 44240
Corina H
Job Details:
10/13/2021
"CC that the unit is not heating. Unit is in a garage. Checked the fuses, good. Checked the heater, good. Checked the terminal block, good. Will need a motor. ; ordrng 1 279787 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Brecksville, Ohio 44141
Marie V
Job Details:
10/13/2021
Took POP. Cc that the unit is leaking. Confirmed. Unit is leaking at the gasket on pump assembly. Will need to be replaced. ; ordrng 1 W10861526 (Motor assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Kent, Ohio 44240
Corina H
Job Details:
10/13/2021
Replaced the door. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Strongsville, Ohio 44149
Angel
Job Details:
10/13/2021
"Cc that unit is leaking to the front of the RC compartment. Verified and confirmed found a service pointer on this issue the customer will need service pointer kit W11457241 to fix issue. Called BJ to verify if parts were covered, Opt test ok.; ordrng 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IS0
Near Willoughby Hills, Ohio 44094
Joe O
Job Details:
10/13/2021
"Cc: not making iceCould not get proper information on refrigerator. Spoke with BJ, decided we cannot get correct Information to service the refrigerator. advise customer to contact Electrolux factory svc for ice maker."
We serviced a
WHITE-WSTINGHSE FREEZER
Model FU211LRW5
Near Willoughby, Ohio 44094
Joe O
Job Details:
10/13/2021
Cc: door not opening after gasket repairFound customer had too much Vaseline on the gasket not allowing the seal to be broken. Cleared gasket. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Columbia Station, Ohio 44028
Angel
Job Details:
10/13/2021
"Replaced evacuated system, replaced compressor and filter drier, did a vacuum in system with a 28inch vacuum, recharged unit with 5.50oz of r134 asked customer to wait at least 24hrs for proper cooling. Opt test ok."
We serviced a
GE REFRIGERATOR
Model GZS22IYNBHFS
Near Ravenna, Ohio 44266
Corina H
Job Details:
10/13/2021
"Replaced the fan, control and led light. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB02
Near Cleveland, Ohio 44144
Manny
Job Details:
10/13/2021
Cc unit not cooling also stated tha he unplugged the unit and plug it in then start working for a day or 2 then nothing. Found Start device defective replaced using 8201786 t/s; used 1 8201786 (STARTER) from stock
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, Ohio 44102
Manny
Job Details:
10/13/2021
"Cc broil comes on and then off, ran broiler for 20 minutes no issues found, unit is working as designed"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near North Royalton, Ohio 44133
Marie V
Job Details:
10/13/2021
"Cc that the unit does not spins the clothes. Ran diag found error code of f5e1 lid switch fault. Replaced lid lock , tested unit. Tilted to verify cam and found oil. Unit will need new gearcase cam and belt.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Strongsville, Ohio 44149
Marie V
Job Details:
10/13/2021
Cc that is taking too long to make ice. Took temps 0* on freezer and 36* on fresh food section and 3* inside ice maker. Ran diag for ice maker E2 motor lost position. Unit will need new ice maker. ; ordrng 1 W11483245 (Ice maker)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD
Near Cleveland, Ohio 44103
Brian M
Job Details:
10/13/2021
Cc ice wont stop making Found icemaker arm not functioning properly Needs icemaker PArt showed not in stock Office to schedule ; ordrng 1 243297613 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near North Olmsted, Ohio 44070
Manny
Job Details:
10/13/2021
Replaced freezer led module opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXST03
Near Mentor, Ohio 44060
Joe O
Job Details:
10/13/2021
"Cc: frosting in freezer section, not cooling properlyOhmed out heater from adc found heater and bimetal good. Needs adaptive defrost controlCustomer does not want to repair at this time; ordrng 1 WPW10366605 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model TGG222VDB0
Near Olmsted Falls, Ohio 44138
David R
Job Details:
10/13/2021
"Cc unit not lighting or not staying lite. Found ignitor cracked and will need replaced. Looked on truck and last one I had was cracked. Customer called their warranty, waiting on approval. As of now customer only paid SVC, will call back into office and let us know whats going on. Do not order.; ordrng 1 12400035 (Ignitor kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near South Euclid, Ohio 44121
Brian M
Job Details:
10/13/2021
"Cc unit not washing Cc unit not washing Found sump assembly just humming no pressure being made Needs sump assembly ; ordrng 1 WPW10605058 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Olmsted Township, Ohio 44138
David R
Job Details:
10/13/2021
Replaced friction sleeves. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Ridgeville, Ohio 44039
David R
Job Details:
10/13/2021
"Cc unit not locking. Or intermittently not locking. Replaced latch, W11394572 , had one on truck. Not t/s item. Ran diagnostics and normal cycle. Good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Ravenna, Ohio 44266
Corina H
Job Details:
10/13/2021
Replaced the seal kit. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ravenna, Ohio 44266
Corina H
Job Details:
10/13/2021
"Replaced the fan, evap cover, drain pan and fan cover. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near LaGrange, Ohio 44050
Marie V
Job Details:
10/13/2021
Cc that the unit is making a noise very loud at the end of the cycle. Called tech line spoke with Steve he said that it sounds like the cam and pulley are not fully engaging or that the basket is going at a faster speed causing the cam to jump over and make the noise. Unit will need new motor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near LaGrange, Ohio 44050
Marie V
Job Details:
10/13/2021
Replaced control board. Tested unit. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond Heights, Ohio 44143
Brian M
Job Details:
10/13/2021
Installed control ran test cycle no good sump not running Installed sump assembly ran test cycle sump running but now not getting water Found customers water supply to be restricted Advised on different water hookup Customer hooked dishwasher to different supply hookup ran test cycle OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Painesville, Ohio 44077
Dan
Job Details:
10/13/2021
"Installed new sump assembly and control, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Maple Heights, Ohio 44137
Corina H
Job Details:
10/13/2021
"CC that the unit is not working. Confirmed. Checked the power at the control to the pump and motor, 120 volts. Replaced the pump and motor from t/s. Opt test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model MT4155SPB4
Near Garfield Heights, Ohio 44105
Corina H
Job Details:
10/13/2021
CC that the unit does not heat. Confirmed. Found the magnetron buzzing. Unit is non repairable.
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Mentor, Ohio 44060
Joe O
Job Details:
10/13/2021
"Cc: intermittently not drainingFound error codes 26(out of balance, ended cycle) 7(max fill) 14(lid lock failure) 23(critical lid lock failure) 11(clock monitor). Entered service mode. Tested components. Found lid lock is functioning. Unit is spinning and draining. Pressure sensor is functioning. Unit is well balanced. Could not duplicate issue. Unit functioning as designed. Advised customer if unit goes out of balance it can and will shut unit down, leaving wet clothes. Advised customer to pause and adjust clothing if unit goes out of balance. Op test okBuilt estimate for control. Advised if issue continues they will need a control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Geneva, Ohio 44041
Joe O
Job Details:
10/13/2021
"Cc: fills, will not agitateFound error code f7e5(motor fault). Found actuator arm slipped out. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Painesville, Ohio 44077
Brian M
Job Details:
10/13/2021
"Cc unit not spinning out properly and not working properly Found gearcase to be leaking oil, clutch damaged and actuator arm free moving Needs gearcase, clutch abs actuator ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QVS06
Near Bratenahl, Ohio 44108
Corina H
Job Details:
10/12/2021
"CC that the water dispenser does not work. Confirmed. Found the water is leaking inside the door, water is coming out of the bottom. Will need a new door. Office to reschedule appointment. ; ordrng 1 LW10703554 (Left door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brooklyn, Ohio 44144
Manny
Job Details:
10/12/2021
"Recovered refrigerant replaced compressor evaporator and drier filter put in 20in vacuum, waiting to see if any leaks while unit is in a vacuum, vacuum hold, charged 5.25oz of R134a unit went to a vacuum, we load unit with nitrogen GP found leak condenser coil, unit need condenser coil replaced, will need 2 techs Used 3 1/4 OD tube ext. # TJAF1200 from T/S.; ordrng 1 WPW10346415 (Condenser coil)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cleveland, Ohio 44111
Marie V
Job Details:
10/12/2021
"Replace control, temp got set to 37* and 0*. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW2
Near Ashtabula, Ohio 44004
Dan
Job Details:
10/12/2021
"Customer complaint of burning rubber smell on spin cycle, ran high speed spin on manual test cycle twice, ran drain and spin cycle, no burning rub smell noticed, no evidence of rubbing on belt, cam , or shield, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, Ohio 44139
Jason N
Job Details:
10/12/2021
Installed filter head assembly. Tested system water pressure from dispense. Good pressure out. Advised customer ice maker will resume ice production.
We serviced a
MAYTAG WASHER
Model MHWE550WJ01
Near Chesterland, Ohio 44026
Joe O
Job Details:
10/12/2021
"Cc: sounds like a jetFound basket has a lot of play. Found bearing excessively loud in hand spin. Ran test cycle. Needs tub assemblyCustomer does not want to repair at this time ; ordrng 1 W10772619 (tub-outer) and 1 WPW10283352 (basket) and 1 W10250762 (tub-outer) and 1 WP8182119 (bellow), used 3 1OVRSZ (oversized shipping) from stock"
We serviced a
N/A N/A
Model KUDR24SEBL3
Near Chardon, Ohio 44024
Brian M
Job Details:
10/12/2021
"Cc unit stopped functioning Found front panel not making selections and panel broken and missing screws This looks to be from normal wear and tear Needs front panel and screw Parts are NLA ; ordrng 1 9743372 (insert (blk)) and 1 9743242 (switch,panel) and 1 WP9743591 (panel-cntl) and 4 WPW10348409 (screw)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oberlin, Ohio 44074
David R
Job Details:
10/12/2021
"Replaced agitator. Tested in diagnostics, no error codes. Ran a test cycle to see all components, functions are good. Op test ok."
We serviced a
GE REFRIGERATOR
Model ZIS48NCA
Near Solon, Ohio 44139
Jason N
Job Details:
10/12/2021
Installed bimetal thermostat and defrost timer. Steamed out evaporator. Advised customer to allow up to 48 hrs. For unit to return to desired temperatures.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near East Cleveland, Ohio 44112
Corina H
Job Details:
10/12/2021
"CC that the freezer light is not working. Confirmed. Tested the bulb open. Will need a new bulb. Cust is calling whirlpool to get an authorization. ; ordrng 1 W11518235 (Light bulb), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Lakewood, Ohio 44107
Marie V
Job Details:
10/12/2021
Wrong color on part. Brought part for return. ; ordrng 1 W11086141 (Stainless UI)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
10/12/2021
"Replace door,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Independence, Ohio 44131
Marie V
Job Details:
10/12/2021
"Replaced motor assembly, tested unit. Pass. Showed cust unit started shutting off by it self. Tried to start a cycle when when you close the door the cycle gets canceled. Ordering control and Ui. ; ordrng 1 W11165148 (Ui) and 1 W11305303 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Independence, Ohio 44131
Marie V
Job Details:
10/12/2021
"Cc that the unit will start but a few min later it will start beeping and it will not run. Opened unit found still has water in. Press cancel unit tried to drain, found plug in disposal, removed and drained water and started a new cycle. Op test ok explain cust that unit was not running because it was unable to drain dirty water out and fill back up with clean water."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Cleveland, Ohio 44113
Manny
Job Details:
10/12/2021
"Cc unit blinking ER on console, unplugged and plugged in unit starts but goes back to error code, verify that unit has an ER code for stuck key on console, found ui connector corroded and corrosion at the main control. Unit will need a console and control board. Customer will not proceed with the repair.; ordrng 1 5304506663 (Console assembly) and 1 5304514670 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, Ohio 44103
Manny
Job Details:
10/12/2021
"Cc unit has f0e9 error, ran diagnostics found error codes f0e9 and F0E5 for OB pause and off balance load. Ran a load with 4 large towels could not duplicate issue, advise customer to pause, rearrange and restart the unit if an off balance happens again. Opt test ok"
We serviced a
GE DRYER
Model GTDS560EF5WS
Near Cleveland Heights, Ohio 44106
Manny
Job Details:
10/12/2021
Replaced front bearing ring and slides felt seal was good. No need to replace I asked informed the customer that the felt seal in the unit was still good and we can either refund for the part or she can keep it for a future use if needed. Opt test ok.Took felt seal for return office to refund customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Kingsville, Ohio 44048
Dan
Job Details:
10/12/2021
"Customer complaint that unit is not cooling and leaking water, fresh food section temperature at 41 degrees, freezer section temperature at 1 degrees, found evaporator drain tube clogged, cleared drain tube, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM10
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
10/12/2021
Customer did not receive cover or harness. Re ordering harness and cover. ; ordrng 1 WPD7813010 (harns-wire) and 1 WPW10289690 (cover-frnt)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Novelty, Ohio 44072
Brian M
Job Details:
10/12/2021
"Cc unit super loud when spinning Found gearcase to be Loud Will need gearcase and slider kit Customer to call whirlpool to see if they will cover ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model MGR6772BDS
Near Solon, Ohio 44139
Brian M
Job Details:
10/12/2021
"Cc unit not heating in upper oven Found broil and bake igniter to be weak Quoted customer ; ordrng 1 WP74007966 (ignitor- b) and 1 WP7432P143-60 (igniter- b), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Sheffield Lake, Ohio 44054
Angel
Job Details:
10/12/2021
"Replaced gearcase, cam, and belt. Calibrate unit and ran a auto test passed. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB00
Near Elyria, Ohio 44035
David R
Job Details:
10/12/2021
"Cc mullion rail broke, icemaker not working, lights not on. Mullion Rail is broken off hinges, cannot be placed back on. Icemaker customer said worked and sometimes didnt. Not cycling. Lights arent coming on, door open signs keeps on flashing and stopping. Unit would not let me go into diagnostics to check test modes. Some numbers fading on UI, cannot tell some functions. Putting on order for control, UI, mullion rail, icemaker, door switches, light. ; ordrng 1 W11035752 (Control) and 1 WPW10356039 (Power supply) and 2 W11216993 (Bulb)s and 1 WP12722815W (Mullion rail) and 1 W10899550 (Ui) and 1 WPW10300024 (Icemaker) and 2 W11396033 (Switch)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Olmsted Township, Ohio 44138
David R
Job Details:
10/12/2021
"Cc unit FF not cooling. Went through diagnostics, FZ fan/icemaker dan not coming on, damper not opening. Unplugged unit to restart. Waited 5 mins, plugged in. FZ fan not working but icemaker fan is coming on now. Cannot heat damper. Ice building up on FZ evap. Will need to steam off ice. Will take time. Replace FZ fam motor first. If other parts needed use whats needed.; ordrng 1 W11224591 (Motor evap) and 1 W11224256 (Control) and 1 WPW10479155 (Damper)"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2727DS01
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
10/12/2021
Replaced the ui. Brought core back for return. Heated oven to 359*. Checked the keypad. Opt test ok.
We serviced a
JENN-AIR COOKTOP ELE
Model JGC7636BP00
Near Bentleyville, Ohio 44022
Brian M
Job Details:
10/12/2021
Cc of gas smell from front burnerTurned burner on high let run several minutes Could not smell anything Unit operating properly OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
10/12/2021
"CC that the control is not working. Confirmed. Checked the outlet, good. Checked the power at the control 120 volts. Will need a new control. Office to reschedule appointment ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, Ohio 44127
Corina H
Job Details:
10/12/2021
CC that the unit does not turn on. Confirmed. Found the door switch is broken. Cust did not receive the parts. Replaced the switch from t/s. Opt test ok ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
10/12/2021
Installed fan tower and installed update OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, Ohio 44127
Corina H
Job Details:
10/12/2021
"Replaced the control, ui, motor, thermistor and harness. Brought core back for return. Steamed out the evaporator. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Maple Heights, Ohio 44137
Jason N
Job Details:
10/12/2021
"Cc unit error codesCustomer stated it washed 2 loads then stopped again that day. Ran diagnostics, no codes stored in history. Ran auto test, all functions passed. Found drain hose laying on floor next to wash tub. Secured drain hose to wash tub. Started normal cycle, unit filling and washing. Op test good. Did not install control, retrieved for return."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon, Ohio 44011
Angel
Job Details:
10/12/2021
Water valve was replaced. Ran a auto test and belt was screeching replaced belt from truck stock ran a auto test and passed Unit working as designed. Opt test ok.; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
10/12/2021
"Cc: ice jamming, not dispensingFound ice cubes larger in the front of ice maker and smaller in the rear. Raised the front of refrigerator to level ice make. Op test ok"
We serviced a
KENMORE DRYER ELE
Model 110.97872602
Near Avon Lake, Ohio 44012
Angel
Job Details:
10/12/2021
Cc that unit squeals sometimes when running. Verified and will need pulley will replaced dryer repair kit. Replaced all rollers belt and pulley tested unit sounds and works as designed. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Garfield Heights, Ohio 44125
Jason N
Job Details:
10/12/2021
"Cc unit motor faultCustomer stated he ran diagnostics and found a motor fault. Verified f7e6 for motor fault in fault history. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, W11531483 replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315sdhz03
Near Jefferson, Ohio 44047
Dan
Job Details:
10/12/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Strongsville, Ohio 44136
David R
Job Details:
10/12/2021
"Replaced damper control. Reset temps to normal. Good, give 24hrs to return to normal temps. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ06
Near Beachwood, Ohio 44122
Joe O
Job Details:
10/12/2021
Installed door. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF995FIFZ00
Near Westlake, Ohio 44145
Angel
Job Details:
10/12/2021
"Cc that unit was rattling on back of unit and that it was not cooling properly. When i arrived unit had been unplugged for 2 weeks there was noway of me finding out what was wrong with I did find a service pointer for frost build up in RC but i would be guessing. Explained to them to let it run for now and see if it happens again gave them the estimate for the parts they would need if they were to call back and they have the symptoms of the service pointer i described and showed them we would order the parts if they wanted to proceed with repair. Do not order parts just an estimate customer will call back if problem starts again.; ordrng 1 W10889841 (Evap cover) and 1 W11389713 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY01
Near Westlake, Ohio 44145
Angel
Job Details:
10/12/2021
Cc that unit is leaking in front of refrigerator. Could not find any leaks and units temperatures are freezer 2* and fresh food section 40*. Found that the drip pan on fresh food section has the galvanized steel pan and its rusted will need that pan. Customer said they did not want to fix it since there moving soon.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Orwell, Ohio 44076
Dan
Job Details:
10/12/2021
"Customer complaint that fresh food section is not cooling, freezer section temperature at 2 degrees, fresh food section temperature at 60 degrees, evaporator fan is running, found evaporator frozen solid, found defrost sensor open, heater is working, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11449482 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, Ohio 44131
David R
Job Details:
10/12/2021
"Replaced valve, tested, good. No leaks. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
10/12/2021
"Steam gasket,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Chardon, Ohio 44024
Dan
Job Details:
10/12/2021
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model UXT4030ADS2
Near Seven Hills, Ohio 44131
David R
Job Details:
10/12/2021
Customer had POP. Questions about fan speed. Only has a low and high. Used paper towel to make sure fan is sucking in air. Good. Checked tech sheet and owners manual. Unit is working properly as designed.
We serviced a
MAYTAG RANGE
Model MGS8800FZ1
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
10/12/2021
Cc unit wont stop igniting Re seated all burners and clicking stopped Advised on burners OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
10/12/2021
"Cc unit not cooling or making ice Found freezer not properly defrosting Ran forced defrost heater not getting power Needs controls and evap fan kit ; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11249952 (motor-evap) and 1 W11330971 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FJSS01
Near Westlake, Ohio 44145
Angel
Job Details:
10/12/2021
Replaced water valve tested dispenser. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Chardon, Ohio 44024
Dan
Job Details:
10/12/2021
"Installed new water valve, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Painesville, Ohio 44077
Dan
Job Details:
10/12/2021
"Customer complaint that unit is not starting, confirmed, unable to enter diagnostics or start cycle, unit needs new control; ordrng 1 W11481108 (Cntrl)"
We serviced a
FRIGIDAIRE RANGE
Model FCRG305LAFB
Near Cleveland, Ohio 44112
Corina H
Job Details:
10/12/2021
Replaced the igniter. Heated oven to 350*. Opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Euclid, Ohio 44117
Corina H
Job Details:
10/12/2021
CC that the unit is an intermittent drain. Ran diag F9e1 long drain. Checked the drain pump chopper blade broken. Replaced the drain pump from surplus t/s. Service pointer #W11482561B the failure of the drain pump was due to the chopper blade broken. tarted a cycle. Opt test ok. ; used 1 W11497943 (Drain pump) from stock
We serviced a
GE WASHER
Model WBSR3140G5WW
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
10/12/2021
"Cc unit leaking.Customer stated unit will start to leak at a certain time in the cycle. Ran fill test, checked tub, valves and hoses. Found small amount of spray coming from under cold solenoid on inlet valve. Housing is cracked. Unit will need new inlet valve. ; ordrng 1 WH13X10027 (Inlet valve)"
We serviced a
MAYTAG DRYER
Model DG612
Near Brecksville, Ohio 44141
David R
Job Details:
10/12/2021
"Cc unit making noise. Found blower wheel broken. Ordering.; ordrng 1 Y303836 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, Ohio 44123
Joe O
Job Details:
10/12/2021
"Cc: oven not heating, control reading hotOhmed out oven sensor from control. 1085ohms from sensor. Needs controlControl out of stock. Office to reschedule ; ordrng 1 WPW10556708 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD241BUW
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
10/12/2021
"Found latch broken also took pump apart found nothing clogging then took unit out found pumpkins seed stuck in hose by the pump connections clear out giving estimate for latch ; ordrng 1 5304516818 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Broadview Heights, Ohio 44147
David R
Job Details:
10/12/2021
"Cc unit not cooling or working. On UI display ice/water, temp, options, lock buttons will be lite and go off/on every 5 seconds. Customer had video on phone. Unit has been unplugged. Plugged in. Unit came right on. Only one try for unit to come on. Not doing any additional beeping. Checked UI and control. No marks on control and all wires plugged in. Unit is functioning normally as of today. Unit is good. Give 24 hours to return to normal temps.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW
Near Strongsville, Ohio 44136
David R
Job Details:
10/12/2021
Found block terminal broken. Replaced from t/s. Tested. Good. Op test ok.; used 1 279320 (BLOCK-TERM) from stock
We serviced a
KENMORE WASHER
Model 110.2071299
Near Euclid, Ohio 44119
Joe O
Job Details:
10/12/2021
"Cc: not washing, not spinningFound motor just humming. Pulled drain pump off, motor still humming. Motor spins freely and turns agitator. Needs motor, capacitor, and couplerCustomer does not want to repair at this time ; ordrng 1 285753A (coupling,motor) and 1 WP3352287 (motor-drve) and 1 WP8572720 (stater capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208BBL
Near Westlake, Ohio 44145
Angel
Job Details:
10/12/2021
Cc that unit has a f-1 error code. Confirmed unit has the f1 error code unit will need electronic oven control verified and part is discontinued oven is about 26 years old. Customer said they shop around for new one. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model LSB6500PW0
Near University Heights, Ohio 44118
Jason N
Job Details:
10/12/2021
"Installed drive parts. Ran wash/fill test, good agitation. Switched to spin, good basket spin out and drain out. No abnormal noises heard. Op test good."
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430WS02
Near Painesville, Ohio 44077
Dan
Job Details:
10/12/2021
"Installed new control and oven temperature sensor, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Olmsted Township, Ohio 44138
Marie V
Job Details:
10/12/2021
"Replaced control and Ui. Started unit and checked air flow. Not good. Barely air coming out. Cant get to it because is under the home, also saw is a foil flexible vent, advice cust to replace with riding metal or flexible metal because those foil flexible are fire hazard. Op test okNo core for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Westlake, Ohio 44145
Gabriel P
Job Details:
10/12/2021
Found slider not engaging also found door bulking in and not sealing took pictures ordering door and slider ; ordrng 1 12977880SQ (Freezer stainless door) and 2 W11265130 (Slider)s
We serviced a
KENMORE WALL OVEN
Model 790.96419401
Near North Ridgeville, Ohio 44039
Angel
Job Details:
10/12/2021
Replaced control board. Preheated unit to 350*. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS
Near Streetsboro, Ohio 44241
Brian M
Job Details:
10/12/2021
"Cc unit not baking Found element open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, Ohio 44011
Marie V
Job Details:
10/12/2021
"Cc that the unit is not cooling properly and then that the ice stoped for about 2 weeks ago. Took temps 35* on fresh food section and -5* on freezer. Ran diag for ice maker error code E5 timed ice maker. Took freezer evaporator off . Theres some evidence of unit not entering defrost. Called BJ help me diag unit. Comes to find out that control board is needed. ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
10/12/2021
"Cc that the unit is not locking the door and that they had the cycle done but it was wet by the end of the cycle. Ran diag no error code. Took panel off and verify hose. Ran auto test unit did not agitate. Lid lock pass. Hose is good , no kinks. Found shifter came off place. Replaced shifter from T/S. Ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Cleveland, Ohio 44105
Manny
Job Details:
10/12/2021
"Cc unit is not spraying, good power from control to pump motor, pump motor is seized only humming. Ran diagnostics found error codes f7e0 for flow meter and f4e3 for motor not running. Unit will need pump motor replaced. Customer will not proceed with the repair.; ordrng 1 WPW10671941 (Pump motor), used 1 SHIPPING (shipping and handling) from stock"





