Near Cleveland, Ohio 44120
Corina H
Job Details:
02/18/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.9 ozr134a, unit cooling, pressures good, op test ok"
Near Aurora, Ohio 44202
Brian M
Job Details:
02/18/2021
WALL OVEN KITCHENAID KODE500ESS
Cc oven moved over to far right Re aligned oven OP Test Ok
Near Bedford Heights, Ohio 44146
Joe O
Job Details:
02/18/2021
WASHER MAYTAG MVWC465HW2
"Cc: not completing cycleFound error codes f7e6(motor fault) f7e5(shifter fault) f8e1(long fill no fill). Ran auto test. Found unit is not shifting. Unit has good water pressure, and is filling. Needs control and actuatorControl shows out of stock. Office to reschedule; ordrng 1 W11498797 (Control) and 1 W10913953 (actuator)"
Near Shaker Heights, Ohio 44120
Joe O
Job Details:
02/18/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM03
Cc: not cooling properlyFound unit is in a ui heated garage. Advised customer the unit is designed to work in a room temperature environment and will not functioning correctly in the garage. Found temps in ff section at 27 degrees and freezer temps at 22 degrees. Op test ok
Near Westlake, Ohio 44145
Marie V
Job Details:
02/18/2021
MICROWAVE OVEN KITCHENAID KEMS308GSS2
"Cc that the oven is not heating , that the door wont stay shut and that the lock on oven is loose. Adjusted oven lock, preheated unit. Hinges are week. Will need new hinges, cust paid SC and Parts. Owes labor; ordrng 2 WP4455526 (Hinge)s, used 1 SHIPPING (shipping and handling) from stock"
Near Columbia Station, Ohio 44028
Marie V
Job Details:
02/18/2021
WASHER MAYTAG MVWB865GW0
"Ran diag found error code of f9e2 Water Ring Detected, Pump Drive System Problem. Ran step 51. Drained water good when spinning heard a noise , check unit at the bottom found light oil on shaft. Replaced gear case and slider, ran step 51 auto test and step 52 calibration. Told cust 6 to 7 bath towels = a full load and 1 to 2 tablespoons of detergent is all the unit needs to wash clothes. Op test ok"
Near Streetsboro, Ohio 44241
Brian M
Job Details:
02/18/2021
MICROWAVE WHIRLPOOL WMH78019HZ0
"Cc unit loud and not heating Customer had a magnetron and wanted it installed Mag was not the same specs as original The factory mounting hardware was to small for customer supplied part. Customer gave me over sized bolts to make it fit, Ran test cycle OP Test Ok"
Near Pepper Pike, Ohio 44124
Dan
Job Details:
02/18/2021
WALL OVEN GE JC28A2WIL
"Customer complaint that upper oven door will not stay shut and lower oven sparked and burned, found spring broken, found element broken, unit needs springs and element, unable to find any look up on unit"
Near Cleveland, Ohio 44111
Jason N
Job Details:
02/18/2021
RANGE WHIRLPOOL WFG505M0BS
Installed oven ignitor. Ran bake test. Good ignition. Op test good.
Near Kent, Ohio 44240
Brian M
Job Details:
02/18/2021
ICEMAKER WHIRLPOOL WRX735SDHV01
Cc ice maker not working Found icemaker getting power but is stuck mid cycle will not advance Needs ice maker ; ordrng 1 WPW10300024 (icemaker)
Near South Euclid, Ohio 44121
Jason N
Job Details:
02/18/2021
DRYER AMANA NED4655EW1
"Cc unit not starting. Checked al thermals, found all thermals good. Checked timer contacts and start switch. Checked good. Checked door switch, checked good. Checked power at outlet, good power at outlet 244 L1 to L2 and 122 from L1/2 to N. Checked power cord, found L print burnt and melted. Unit needs power cord. Replaced using truck stock. Ran dryer op test, no good, still will not start. Checked voltage at back of unit. Voltage uneven reading 165v L1 to N, 52v L2 to N. Power issue exists at home electrical connection when connected to unit. Advised customer to contact an electrician to investigate. ; used 1 PT500L (3 PRONG DRYER CORD) from stock"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
02/18/2021
REFRIGERATOR KITCHENAID KRFF507HBS00
"Replace freezer door,ice chute,valve,and icemaker and screws,also steam gasket and reset computer.also found led light dim and freezer fan was not running plus customer said temperature was warmer on fridge found fan motor getting proper voltage but not starting also unit been running like this for 4 weeks so it may throw of control as well ordering both parts also handle was broken as well need handle ; ordrng 1 W11224591 (Fan motor) and 1 W11224256 (Control), used 1 W11205083 (MODULE) from stock"
Near Pepper Pike, Ohio 44124
Dan
Job Details:
02/18/2021
REFRIGERATOR MAYTAG MSD2756GEB
"Customer complaint that unit is leaking, confirmed, found unit water filter cracked, customer installed new water filter, no leaks, op test good"
Near Maple Heights, Ohio 44137
Joe O
Job Details:
02/18/2021
DISHWASHER MAYTAG MDB4949SHZ0
Cc: not washingFound loose connection at control. Reseated connection. Tested. Op test ok
Near Cleveland, Ohio 44128
Corina H
Job Details:
02/18/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Replaced the water housing. Cycled the ice maker and dispense water. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
02/18/2021
WASHER MAYTAG MVWC465HW2
"Replace shifter,ran calibration and auto test pass,ran 4 towels on rinse and spin pass explain customer detail by detail about unit and how to better use,opt test ok"
Near Novelty, Ohio 44072
Joe O
Job Details:
02/18/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM02
"Cc: not making iceFound ice maker receiving proper power. Ice maker is cycling, not calling for water. Replaced ice maker. Cycled ice maker. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Warrensville Heights, Ohio 44122
Corina H
Job Details:
02/18/2021
WASHER MAYTAG MVWX655DW2
"CC washer not turning on. Ran error codes F8E1 NO FILL, LONG FILL. Found hot water line kinked. Unlinked the hose. The connections does not spin. The shut is corroded. Advised customer to replace water line if it happens again. Optest ok."
Near Chesterland, Ohio 44026
Joe O
Job Details:
02/18/2021
WASHER MAYTAG MVWC415EW1
Cc: intermittently not spinning clothes out completelyFound error codes f0e2(over suds). Ran auto test. Found water valve excessively loud. Unit filling and draining. Unit has good pressure through drain. Ran drain and spin. Unit is spinning. Advised customer on soap usage. Needs water valveCustomer does not want to repair at this time; used 1 W11210459 (VALVE) from stock
Near Lorain, Ohio 44055
Gabriel P
Job Details:
02/18/2021
DRYER AMANA NGD4655EW2
"Found unit working as design, advise her to call dryer vent wizard to have then come clean her vents,opt test ok"
Near Berea, Ohio 44017
Dan
Job Details:
02/17/2021
WASHER MAYTAG MVWC415EW2
"Customer complaint that lid is not locking, confirmed, fond lid lock solenoid open, unit needs new lid lock saved tckt"
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
Cc unit not making ice went to service mode and tried to run a harvest test and it failed also water fill test failed. Called bj to confirm problem and stated that if the computer knows it didnt run a harvest it will not run the fill test so we will need to replace icemaker. AT; ordrng 1 W11284458 (Icemaker)
Near Kent, Ohio 44240
Brian M
Job Details:
02/17/2021
REFRIGERATOR GE GFE28HSHGSS
Cc unit not cooling in fridge Found unit to be completely frosted over in ff section and heater broken Needs ff fan and update module and heater ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R4546322 (Update tool) and 1 WR51X10132 (heater def asm ff)
Near Willoughby, Ohio 44094
Joe O
Job Details:
02/17/2021
DISHWASHER WHIRLPOOL MDB9959SKZ
"Cc: not workingFound unit is filling, sump is receiving proper power, not pumping water. Needs sump assembly; ordrng 1 W11416363 (Sump assembly)"
Near Cleveland, Ohio 44105
Corina H
Job Details:
02/17/2021
REFRIGERATOR AMANA ART318FFDB06
CC that the unit is not cooling. Fz 17* ff 37*. Removed the evap cover found a ball of ice on the right hand corner. Will need a compressor and evap.; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier)
Near Parma, Ohio 44130
Dan
Job Details:
02/17/2021
DISHWASHER KITCHENAID KDFE104HPS0
"Installed new sump assembly, op test good"
Near Chardon, Ohio 44024
Jeff M
Job Details:
02/17/2021
STACK W/D WHIRLPOOL WGT4027HW0
Main control board has a fault code main control fault. Needs a new board; ordrng 1 W11481725 (Control)
Near Painesville, Ohio 44077
Jeff M
Job Details:
02/17/2021
FREEZER WHIRLPOOL WRX986SIHZ00
The units leaking from the evaporator with a black light I can see Freon residue needs another evaporator this time needs a compressor and Im not material to work with; ordrng 1 W11116006 (Evap) and 1 W10832994 (Compressor)
Near Perry, Ohio 44081
Jeff M
Job Details:
02/17/2021
RANGE WHIRLPOOL WFE320M0EW0
The front right burner will cycle on and off but the infinite switch clicks and pops as it does it needs a new switch ; ordrng 1 WP3149400 (Switch) and 1 Ship
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
02/17/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS6
Installed the new part op tested failed needs the controls ; ordrng 1 W10892389 (Control) and 1 W10422269 (Control)
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
02/17/2021
DISHWASHER KITCHENAID KUDC10FXSS5
Installed control and UI OP Test Ok
Near North Royalton, Ohio 44133
Gabriel P
Job Details:
02/17/2021
WASHER WHIRLPOOL WTW6120HC0
Gearcase leaking oil ordering parts needed ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)
Near Cleveland, Ohio 44104
Joe O
Job Details:
02/17/2021
WASHER ELECTROLUX LAFW3577KW1
"Cc: not spinning the clothes outFound error code e47(control thinks door ptc is open during spin). Ran test 7 on tech sheet. States to enter diagnostics turn knob 8 clicks clockwise and if the unit spins its a bad door lock, if not its the control. Turned knob 8 clicks unit did not spin. Needs controlControl is no longer available. Discontinued.; ordrng 1 137007010 (Control)"
Near Westlake, Ohio 44145
Marie V
Job Details:
02/17/2021
RANGE KITCHENAID KOSE500EBS04
"Could not get to the cust home, snow in front of . HomeWill reschedule for tomorrow ; schdld next appmnt for 2/17 WED !"
Near South Euclid, Ohio 44121
Jason N
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRT318FZDW06
"Cc unit door handle looseCustomer stated freezer door handle loose. Tightened door handle mount screws. Op,test good."
Near Highland Heights, Ohio 44143
Joe O
Job Details:
02/17/2021
MICRO/OVENCOMBO KITCHENAID KEMS308SSS05
"Cc: unit moving around since repairFound unit only has 1 mounting screw holding it in. Found there are only 2screw holes on left side of unit, and the 1 screw hole holding the unit is stripped out. Advised customer to have mounting screws installed."
Near Cleveland, Ohio 44120
Corina H
Job Details:
02/17/2021
WASHER MAYTAG MVWC565FW1
"CC that the unit does not finish a cycle. Ran diag F5E2 LID LOCK FAULT,. Found lock failed. Replaced the lid lock from t/s. Ran a calibration. Manual tested the hot and cold, spin and agitate. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock"
Near Maple Heights, Ohio 44137
Dan
Job Details:
02/17/2021
DISHWASHER KITCHENAID KDFE104DSS2
"Installed new wheels, op test good"
Near Bedford, Ohio 44146
Dan
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRT318FZDM06
"Customer complaint that door gasket is coming out of groove, installed new door gasket, op test good"
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
02/17/2021
WASHER MAYTAG MVWB835DW4
"Cc that the door wont stay open. ,confirmed. Unit will need new hinges.; ordrng 1 W11401116 (Hinge) and 1 W11399226 (Hinge)"
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
02/17/2021
WASHER MAYTAG MHW5630HW0
"Cc unit not turning on Ran diagnostics, found codes f7e9 for locked rotor, f8e1 for long fill and f0e5 for offbalance load. Ran diagnostics test, basket does not turn. ; ordrng 1 W11322901 (ACU control) and 1 W11354541 (Stator) and 1 W11314648 (Bellow)"
Near Aurora, Ohio 44202
Brian M
Job Details:
02/17/2021
WASHER MAYTAG MHW3505FW1
"Cc that stator bolt had snapped off Found stator bolt to be snapped off Can not get other piece out Will need tub assembly Tub is under a 10 year warranty ; ordrng 1 W10901030 (tub-outer) and 1 W11253212 (screw), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, Ohio 44094
Joe O
Job Details:
02/17/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5
"Cc: not pulling air through ventFound installer did not remove rear vent covers from unit. Removed vent covers, unit is pulling air and blowing. Op test ok"
Near Cleveland, Ohio 44111
Corina H
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Cust stated the refrigerator is less the a year old.ca it find the pop.
Near Painesville, Ohio 44077
Jeff M
Job Details:
02/17/2021
MICROWAVE FRIGIDAIRE FGMV176NTDB
The unit will trip the breaker as soon as you hit start. The main relay will close on the main control supplying power to the high side and then the breaker will instantly trip needs transformer; ordrng 1 5304509476 (Transformer) and 1 Ship
Near Mentor, Ohio 44060
Jeff M
Job Details:
02/17/2021
RANGE KITCHENAID KSGG700EBS2
Installed the new part op tested good.
Near Willoughby, Ohio 44094
Jeff M
Job Details:
02/17/2021
DRYER ROPER RED4516FW
I hooked the unit too 240 op tested good
Near Euclid, Ohio 44123
Joe O
Job Details:
02/17/2021
DRYER MAYTAG MEDC215EW1
"Cc: not drying, timer continuously cyclesFound unit has good heat and air flow. Unit is cycling heat. Set timer to cool down. Advised customer venting could be plugged. Let unit finish cycle. Found timer not advancing. Needs timer. Customer does not want to repair at this time; ordrng 1 WPW10185982 (timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
02/17/2021
RANGE WHIRLPOOL XFG361LVS1
Replaced igniter. Tested unit 4 times. It light up on one spark. Op test ok
Near Chardon, Ohio 44024
Jeff M
Job Details:
02/17/2021
DRYER WHIRLPOOL WED4850XQ1
The fuse was open. I found that the customer has not cleaned or venting for the dryer quite some time I did not hook the unit back up and I did explain to them that if they were to hook the vents up at this moment the dryer would just blow the fuse again; used 1 Wp3392519 (Fuse) from stock
Near Strongsville, Ohio 44136
David R
Job Details:
02/17/2021
RANGE WHIRLPOOL WFE320M0JS2
"Found a connection to wire was hanging down, reconnected, tested. Unit is heating, op test ok"
Near Berea, Ohio 44017
David R
Job Details:
02/17/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0
Replaced part. Tested. Ran diagnostics. Good. All components working correctly. Good. Op test ok
Near Strongsville, Ohio 44136
David R
Job Details:
02/17/2021
REFRIGERATOR KITCHENAID KRFF507EWH00
"Replaced all parts. Steamed out all ice. Tested, good. Set temp back to recommended. Give 24 hrs for unit to return to normal temps. Op test ok"
Near Maple Heights, Ohio 44137
Joe O
Job Details:
02/17/2021
WASHER MAYTAG MVWX655DW1
"Installed gear case, motor, belt, and washplate. Ran auto test and calibration. Op test ok"
Near Seven Hills, Ohio 44131
Marie V
Job Details:
02/17/2021
DISHWASHER KITCHENAID KUDS40CVBL0
"Cc that the unit is leaking. Started a normal cycle. Unit is leaking at the pump seal. Will need pump assembly. Cust will call if they want to continue with the repair ; ordrng 1 WPW10780877 (Pump assembly), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Solon, Ohio 44139
Brian M
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRS325SDHW04
Installed thermistor and diffuser
Near Solon, Ohio 44139
Brian M
Job Details:
02/17/2021
DISHWASHER WHIRLPOOL WDF560SAFW2
Cc of noise still Ran 1hr wash ran for 50 min did not hear any abnormal noises But customer pointed out during time 47 remaining and its the water valve opening and shutting Could not duplicate a issue
Near Cleveland, Ohio 44109
Corina H
Job Details:
02/17/2021
DRYER AMANA NED4655EW1
"CC that the unit does not turn on. checked the thermal fuse, open. Called BJ had me Checked the thermostat 0 volts to the red and red/white. Heater does not turn off. Replaced the thermostat and thermal fuse from t/s. Turned dryer on heater is cycling properly. Optest ok. ; used 1 WP3387134 (Thermostat), and 1 WP3392519 (THERMAL FUSE) from stock"
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
02/17/2021
RANGE MAYTAG CSG7000BAB
"CC they spilt water on the switches. Sparked and smoked. Will need all 4 switches and spark module. ; ordrng 4 WP7403P190-60 (Switches)s and 1 12001596 (Spark module), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, Ohio 44202
Brian M
Job Details:
02/17/2021
DISHWASHER KITCHENAID KDPE234GPS0
Installed pump and control OP Test Ok
Near Parma, Ohio 44129
Corina H
Job Details:
02/17/2021
WASHER WHIRLPOOL WTW6120HW0
CC washer not going through cycle and shutting off. No error codes. Started unit several times. Had customer start unit several times. Ran with towels. Could not duplicate problem. Advised customer to get a video.
Near Parma, Ohio 44129
Corina H
Job Details:
02/17/2021
DISHWASHER KITCHENAID KDTE334GBS0
CC that dishwasher wont do anything. Error codes 8-4 not draining. Found glass in filter and drain pump. Ran cycle. Optest ok.
Near Newbury, Ohio 44065
Brian M
Job Details:
02/17/2021
RANGE JENN-AIR JDS9865BDP22
"Cc unit sparked Found no evidence of sparking Ohmed out all elements from control Spoke to BJ And found that the double thermostat is open I can not move out unit with out a second person due to down draft and the way the gas line installed Needs thermostat ; ordrng 1 7403P855-60 (thrmst-ovn), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, Ohio 44116
Marie V
Job Details:
02/17/2021
REFRIGERATOR KITCHENAID KRFF507HPS01
Cc that lights arent working. Confirmed. Repla freezer light and adjusted freezer handle. Op test ok
Near Strongsville, Ohio 44136
David R
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03
Replaced part. Tested. Good. Op test ok
Near Painesville, Ohio 44077
Jeff M
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ
Installed the new part op tested good.
Near Strongsville, Ohio 44149
David R
Job Details:
02/17/2021
REFRIGERATOR GENERAL ELEC n/a
"Cc unit is not cooling. Found unit is in non heated garage. Temp outside is about 20*. Tap temp control. Unit compressor came back on and fans are running. Could be weather thats letting the temp control not starting compressor. As of now unit started up and frost pattern appearing. If continues to still not cool, temp control WR9X570 is discontinued. ; used 1 SENIORDISCOUNT (senior discount) from stock"
Near Chardon, Ohio 44024
Brian M
Job Details:
02/17/2021
DISHWASHER KITCHENAID KDTE334GPS0
"Spoke with customer, he wasnt sure why part is being replaced Unit is functioning properly and does not need repair"
Near Mentor, Ohio 44060
Jason N
Job Details:
02/17/2021
REFRIGERATOR MAYTAG MRT118FFFZ01
"Recovered refrigerant. Installed compressor, evaporator and uv dye drier filter. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 3.7 oz of r134a. Good frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps before restocking."
Near Parma, Ohio 44129
Jason N
Job Details:
02/17/2021
WASHER MAYTAG MVWX655DW1
"Installed spin basket and a drive hub. Ran spin and drain test with 4 large towels. Some vibration remains. Customer had a rubber mat under unit. Pulled out rubber mat and retested spin and drain. Vibration much improved, op test good."
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
02/17/2021
WASHER WHIRLPOOL MVWB766FW0
Installed valve OP Test Ok
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
02/17/2021
DRYER WHIRLPOOL WED8000DW4
Found power cord not having good contact with 4 prong outlet
Near Maple Heights, Ohio 44137
Jason N
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Recovered refrigerant, very little in system. Installed evaporator, compressor and uv dye drier. Brought system down to 28 in/hg. Vacuum for 15 min, held vacuum in system for another 15 min. No change to gauges. Recharged system with 4.9oz. Of r134a. Good frost pattern starting on evaporator. Advised customer to allow 24 hrs and check to ensure unit still cooling Normally. Op test good."
Near Beachwood, Ohio 44122
Dan
Job Details:
02/17/2021
OTR MICROWAVE WHIRLPOOL WMH31017HZ2
"Customer complaint that a clock logo appeared in display, explained to customer that this is indicating cook time instead of clock time or a timer, unit is operating as designed"
Near Perry, Ohio 44081
Jeff M
Job Details:
02/17/2021
DRYER SAMSUNG DV50F988EVP
Customer replace the heating element I found a fuse bad he also had a fuse I installed the new part unit tested good
Near North Olmsted, Ohio 44070
Marie V
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Replaced control , UI and harness. Op test ok. Advice cust to allow unit 24 hours to reach normal tempsBrought core for return"
Near Eastlake, Ohio 44095
Corina H
Job Details:
02/17/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Replaced the led light. Optest ok.
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
02/16/2021
OTR MICROWAVE KITCHENAID KOCE500ESS09
"Replaced the hinges, switches, door. Optest ng. Called t/l, unit is non repairable."
Near Cleveland, Ohio 44106
Dan
Job Details:
02/16/2021
REFRIGERATOR KITCHENAID Kfcs22evms0
"Installed new valve, op test good"
Near Independence, Ohio 44131
Dan
Job Details:
02/16/2021
REFRIGERATOR KITCHENAID KSCS25INSS00
"Customer complaint that unit is not making ice, found ice maker fill cup and tube frozen, unit needs new valve; ordrng 1 W10247725 (Valve), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44109
Dan
Job Details:
02/16/2021
WASHER ROPER RTW4516FW2
"Customer complaint that unit is not working, drain pump started humming when unit plugged in, canceled, ran diagnostics found f8e1(long/no fill) error code, unit is not installed, valves open , unit is operating as designed"
Near Berea, Ohio 44017
David R
Job Details:
02/16/2021
WASHER MAYTAG MHW3505FW0
"Cc of part broke, smell. Found baffle broke, customer through it away already. A dryer sheet or some kind of clothes sheet got through the open space, was stuck and collecting up the dirt draining. Was able to remove. Ordering baffle. ; schdld next appmnt for 2/23 TUE AM"
Near Cleveland, Ohio 44109
Dan
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW5005KW0
"Customer complaint that unit is taking a long time to wash, ran diagnostics found f8e1(long/no fill) error code, both valves open, drain hose is in the sink, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Garfield Heights, Ohio 44125
Dan
Job Details:
02/16/2021
DRYER WHIRLPOOL WED5100HW0
"Customer complaint that unit is taking too long to dry, unit is heating, good airflow outside, unable to duplicate the problem , unit is operating as designed"
Near Brook Park, Ohio 44142
David R
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW5000DW2
"Replaced parts, good. Ran calibration, good. Unit is working properly. There are 3 extra gearcases that were sent out to customers house. No room on truck from them. Unit is good. Op test ok"
Near Parma, Ohio 44130
David R
Job Details:
02/16/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Replaced parts. Tested. Good. All lights working. Op test ok
Near Avon, Ohio 44011
Gabriel P
Job Details:
02/16/2021
DRYER AMANA NED4655EW1
Replace seal opt test ok
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
02/16/2021
DRYER MAYTAG MEDX655DW1
Replaced the drum. Optest ok.
Near Lorain, Ohio 44055
Gabriel P
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW4955HW2
"Customer complaints that unit does not fill all the way to the top and that he fills clothes all the way to the top I advise him not to also told him a full load is 7 regular bath towels and explain why unit does not fill all the way,opt test ok"
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
02/16/2021
DRYER WHIRLPOOL WGD5620HW2
"Cust showed pop, sent pic. CC that there is a rattling noise. Found the exhaust rattling. Adjusted the exhaust. Optest ok."
Near Westlake, Ohio 44145
Gabriel P
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW5000DW3
Cc of loud noise on washer when last spin cycle was in process. Verified all components under washer and found pulley teeth stripped replace from t/s ; used 1 W10721967 (Cam) from stock
Near Conneaut, Ohio 44030
Jeff M
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW5000DW1
Installed new part op tested good
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
02/16/2021
COMPACTOR KITCHENAID KTTS505ESS0
Cc unit not shutting off when cyclingConfirmed unit will cycle down then back up with out shutting motor off. Checked container switches. Found upper directional switch up contacts open. Unit needs directional switch. ; ordrng 1 WP777811 (Directional switch)
Near Geneva, Ohio 44041
Joe O
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW4816FW2
Cc: spin cycle takes a long timeFound no stored error codes. Ran auto test. Ran drain and spin. Ran calibration. Op test ok
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
02/16/2021
DRYER WHIRLPOOL MGD6230HW0
I went over the machine I cannot find an issue I was told that this washer was returned, customers drain set up was incorrect
Near North Royalton, Ohio 44133
David R
Job Details:
02/16/2021
WASHER MAYTAG MHW8630HW3
"Cc questions about detergent. Went through owners manual. Explained about automatic detergent dispenser. Also went over concentration level of detergent. No error codes. Checked diagnostics cycle, good. Detergent pump is taking soap from dispenser. Good. Unit test good."
Near Berea, Ohio 44017
David R
Job Details:
02/16/2021
DISHWASHER MAYTAG MDB8959SFZ4
"Cc unit not turning on, checked and found unit not getting power. Checked and found out outlet switched turned off. Turned on. Checked, unit is good. Op test ok"
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
02/16/2021
DRYER SAMSUNG DV400EWHDWRAA
Do too the length of the venting the unit overheated and damaged the element an fuse ; ordrng 1 DC97-14486D (Heater) and 1 DC47-00016A (Fuse)
Near Elyria, Ohio 44035
David R
Job Details:
02/16/2021
DRYER MAYTAG MEDC300BW0
"Cc unit not starting. Found open thermal fuse. Also found power cord charred a little. Customer said they will replaced power cord themselves. Took pics. Replaced fuse from t/s tested, good. Turning on and heating properly. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Strongsville, Ohio 44136
Marie V
Job Details:
02/16/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Cc that the unit has a bad pump and control panel. Pump is not working. , ran diag found and error code of F1E2 control software issue. Unit will need a main control and a new pump motor. ; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump motor)"
