We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ03
Near Garfield Heights, Ohio 44128
Dan
Job Details: 06/04/2021
"Customer has not received part yet, they need to be rescheduled when part has been delivered ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Cleveland, Ohio 44102
Jason N
Job Details: 06/04/2021
"Installed door closer, ice door gasket and mullion. Door is closing much tighter with new closer. Door is sealing properly. Advised customer to monitor ice for excessive melting."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW0
Near Lakewood, Ohio 44107
Corina H
Job Details: 06/04/2021
Replaced the glass. Optest ok.
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Painesville, Ohio 44077
Jeff M
Job Details: 06/04/2021
This is a secondhand store for appliances I looked at for machines I charge the credit card to this one so I honestly dont know what four machines I looked at because all of them the bearings were shot and all the washers theres only two of them that I actually spent time looking at those are the two previous PVRs but everything was paid for on this one and everything is an estimate only
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Cleveland, Ohio 44144
Jason N
Job Details: 06/04/2021
"Cc unit knobs not working anymore, and a gas leak Confirmed 4 burner valves are seized up. Unit needs manifold. Found gas leak on manifold connection. Able to tighten fitting and stop leak. Customer also stated ovens dont always work properly. Ran bake tests on both upper and lower. Both igniters drawing approx. 2.6-2.7a , will also need oven igniters. ; ordrng 1 WPW10204705 (Manifold) and 2 12400035s"
We serviced a
KENMORE RANGE
Model 790.73433312
Near Garfield Heights, Ohio 44125
Dan
Job Details: 06/04/2021
"Installed new igniter and seal, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Aurora, Ohio 44202
Brian M
Job Details: 06/04/2021
Cc unit not going through full cycle Found UI not responding to all selections during auto testing Ran manual pump found pump to hum then when I squeezed drain hose pump kicked on Some thing pushed through Ran several manual fills and drains Still not draining properly needs pump may need UI but UI is NLa if it is customer wants to try just the pump for now ; ordrng 1 WPW10409079 (pump-water) and 1 W10404674 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Mantua, Ohio 44255
Brian M
Job Details: 06/04/2021
Cc unit not running lights all off then a day later lights came back on and freezer seems to be cooling Found freezer to be cool Ran test 3 found no power going to fans Checked HV board Needs board ; ordrng 1 W11224256 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chardon, Ohio 44024
Joe O
Job Details: 06/04/2021
Cc: not going through full cycle on certain cyclesFound error codes f8e1(long fill no fill). Found cold water valve turned off. Turned on cold water valve. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW2
Near Broadview Heights, Ohio 44147
David R
Job Details: 06/04/2021
Cc making rattling noise. Sounds like its coming from motor. Checked and didnt find anything stuck. Going to order and replace motor seal. Check further from there. ; ordrng 1 W11310026 (Motor collar with seal) and 1 W10211950 (Seal)
We serviced a
FRIGIDAIRE WASHER
Model FFFW5000QW0
Near Strongsville, Ohio 44149
Marie V
Job Details: 06/04/2021
"Cc that she did a load of some towels and a heavy rug. Ran unit with nothing on it, it pass, put the rug back in and unit couldnt balance expla cust what happens and called BJ and ask him. He said same thins if it cant balance it wont spin properly. Cust will fix door ; ordrng 1 137280300 (Frame) and 1 134550800 (Hinge) and 1 137265500 (Panel door) and 1 137266700 (Ring), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Rocky River, Ohio 44116
Gabriel P
Job Details: 06/04/2021
"Replace all parts,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Strongsville, Ohio 44136
Marie V
Job Details: 06/04/2021
"Uni was bought as a resale and cust return it because it was broken, didnt say was was broken. Plugged unit into a outlet and it turned on right away, compressor, motor evapo and condenser fan are running. Found a dent on freezer door but cant find whats wrong with unit. Let u it run for about 15 min and took temps , check temp 77*. Check evaporator no frost pattern. Took back panel off and started touching all connections and found some oil on filter drier on cap tube side and very low but you can hear refrigerant still coming out of it when in running. Unplugged unit. Unit will need new filter drier. Is aluminum needs lock ring tech for repair.; ordrng 1 WPW10143759 (Drier)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near North Olmsted, Ohio 44070
Gabriel P
Job Details: 06/04/2021
Replace shocks and it was still banging try leveling legs and it stop banging but also found the pads on cabinet broken ordering ; ordrng 4 W10834527 (Impact patting)s and 4 WP8564458 (Impact adsorber)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, Ohio 44136
David R
Job Details: 06/04/2021
Replaced FZ light. All lights are now working. Tested ice dispenser multiple times. Working correctly but sometimes pad gets stuck and not dispensing. Ordering pad** ; ordrng 1 W10853387 (Pad)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 06/04/2021
"Cc you have to push the right hand side door to close it and that the ice maker is not working. Check door nothing on the way explain cust that you have to open right hand side first and close the left hand side first, cust said that the old door didnt do that, called whirlpool tech line. He said that those are not self closing door that it can close by it self sometimes but not all the time you have to close them manually. Check icemaker error codes had 0. Ran step 57 and then step 45 restarted"
We serviced a
WHIRLPOOL RANGE
Model WFG720H0AS0
Near Lakewood, Ohio 44107
Corina H
Job Details: 06/04/2021
CC that the unit does not heat properly. Found mouse droppings threw out the oven. Advised cust to put traps for the mice. Before we can fix.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Maple Heights, Ohio 44137
Jason N
Job Details: 06/04/2021
Installed oven door glass. Quoted customer for knobs. Declined offer for knobs. Op test good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Diamond, Ohio 44412
Brian M
Job Details: 06/04/2021
Cc unit not cycling Found drain hose laying on ground for draining Advised to get it elevated
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Burton, Ohio 44021
Brian M
Job Details: 06/04/2021
Installed control Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Westlake, Ohio 44145
Corina H
Job Details: 06/04/2021
"CC that the dryer is not heating. Confirmed. Checked the outlet good. Checked the vent, good. Checked the fuses, good. Checked the motor, found the connections to the motor were half plugged in. Reconnected the wires to motor. Optest ok."
We serviced a
MAYTAG WASHER
Model MHW6630HC
Near Parma, Ohio 44134
Dan
Job Details: 06/04/2021
"Customer complaint that unit is not starting, found control lock on, turned off, unit started, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, Ohio 44130
David R
Job Details: 06/04/2021
"Cc unit not advancing. Found drain hose going to floor. Per owners manual needs to be same height as unit. Corrected, put drain hose into drain pipe. Tested, good. Op test ok"
We serviced a
WHIRLPOOL COOKTOP GAS
Model SCS3014LS02
Near Painesville, Ohio 44077
Joe O
Job Details: 06/04/2021
"Cc: propane smellFound propane smell coming from front right burner valve. Needs burner valve.Customer does not want to repair at this time; ordrng 1 WP4456816 (valve-brnr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Parma Heights, Ohio 44130
Dan
Job Details: 06/04/2021
"Installed control, belt, and idler pulley, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Parma, Ohio 44134
Dan
Job Details: 06/04/2021
"Customer complaint of noise, found a piece of plastic flapping in condenser fan, adjusted, op test good"
We serviced a
KENMORE WASHER
Model 110.464725
Near Painesville, Ohio 44077
Jeff M
Job Details: 06/04/2021
The drain was plugged I cleared the drain unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Elyria, Ohio 44035
David R
Job Details: 06/04/2021
"Cc ice build up by FZ top door. Heated up gasket to put closer and conform to cabinet, good. No gaps. Leave closes for half an hour. Good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Elyria, Ohio 44035
David R
Job Details: 06/03/2021
"Cc unit is stopping mid cycle and having to unplug and replug to get things trying to work, when trying to start unit is beeping and giving no signal. Went into diagnostics found F6E1 error code, lost communication and F5E1 lid switch fault. Went through diagnostics with tech sheet. Ordering controls and lid switch.; ordrng 1 W10861642 (Lid switch) and 1 W11130238 (Main control) and 1 W11130237 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Geneva, Ohio 44041
Jeff M
Job Details: 06/03/2021
Installed the new part op tested good. Gear case
We serviced a
WHIRLPOOL RANGE
Model RF385PXPW1
Near Broadview Heights, Ohio 44147
Corina H
Job Details: 06/03/2021
Replaced the switches. Tested the cooktops. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model A5300XTN1
Near Geneva, Ohio 44041
Jeff M
Job Details: 06/03/2021
Installed the new part op tested good. Dogs and oring
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Avon Lake, Ohio 44012
Marie V
Job Details: 06/03/2021
Cc that the unit stopped cooling. Took temps found 60* on fresh food section and from 5* to 20 on freezer. The evaporator is frosted and all the ice that was on the ice bin started melting and freezing at the shelfs. Check thermistor has 2kohms and it was under ice called BJ told me that it was out of range. To replace. Replaced from T/S and defrosted Evapo. Advice cust to allow unit to get to temp before putting things on it. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, Ohio 44035
Marie V
Job Details: 06/03/2021
"Cc that the unit is not heating, confirmed . Check for power it was good. Found thermalfuse open. Will need to be replaced. Also told cust to have maintenance to clean the vent for the dryer most likely is clogged, also told cust to replace foil vent because is a fire hazard for a flexible metal or rigid metal vent. Part isnt in stock office will contact ; ordrng 1 W10900067 (Thermal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Brecksville, Ohio 44141
Marie V
Job Details: 06/03/2021
Cc that cant open freezer door. Called BJ told me that we have to let unit to defrost it self so we can open the door and diag unit.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near North Ridgeville, Ohio 44039
David R
Job Details: 06/03/2021
"Cc unit has had a couple drop of water in front of unit. Not all the time, about 3 times. Hoses are tight. Ran water through fabric softener and bleach compartments. Looked underneath unit. Good. Ran diagnostics, components working good, still no leaks. Running a heavy cycle on max fill with a load of towels in. About 20 mins in, checked around. No leaks or water spots. Watched unit for about 35 mins, no leaks. Put towels on drain and spin. Op test ok* let customer know of something pops up again. We can send another tech out to also look and verify for any leaks"
We serviced a
WHIRLPOOL RANGE
Model AER6303MFW2
Near North Ridgeville, Ohio 44039
David R
Job Details: 06/03/2021
"Cc F1E1. Internal control error. Will need control board; ordrng 1 W11297558 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Olmsted Falls, Ohio 44138
David R
Job Details: 06/03/2021
"Cc unit ice is slowly making or none at all, ice cream is soft. Temp readings at 25/30 for FZ and FF about 42/45. Little frost on FZ evap and same with FF evap. Used UV light and couldnt find any leaks on evaps, compressor or filter drier. Low side 15 inch vacuum. Used Nitrogen and bubble test. Put 150psi of nitrogen into unit. Heard little hissing from back of cabinet. No leaks from either joints pr components. Nitrogen leveling dropping. Inside leak. Called tech line. Documented details and said it seems as a inside leak. Not repairable, whirlpool will be in contact with customer."
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Huntsburg, Ohio 44046
Brian M
Job Details: 06/03/2021
"Cc unit not cooling properly Found front to be warm but freezer is around 9 degrees and fridge at 37Found condenser fan getting voltage but not running Needs fan motor ; ordrng 1 WR60X10209 (motor dc cond fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB04
Near Maple Heights, Ohio 44137
Brian M
Job Details: 06/03/2021
"Cc unit not cooling Found unit to be cooling properly Found evap fan motor not running Was able to hand spin motor and it started Needs motor ; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, Ohio 44126
Corina H
Job Details: 06/03/2021
"Replaced the tub, started to fill. Unit was leaking found a crack by the heater. Will need a new tub and screw. ; ordrng 1 W11253212 (Screw) and 1 W10901175 (Tub) and 3 WPW10253476 (Screw)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Eastlake, Ohio 44095
Jason N
Job Details: 06/03/2021
"Cc unit not washing dishes, detergent remainsRan diagnostics, found codes 4-3 for motor not running, and 7-1 for no heat. Checked power from control, good at 129v. Unit needs pump/motor assembly. Customer not wanting to repair at this time, as part not showing in stock at marcone; ordrng 1 W11087376 (Pump/motor)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FEF336ECE
Near Willoughby, Ohio 44094
Jason N
Job Details: 06/03/2021
"Installed bake element. Op test no good, no heat on bake or broil. Found missing L2 from control board. Relay burnt on control. Unit needs clock/control. ; ordrng 1 5304518660 (Clock/control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lorain, Ohio 44052
Gabriel P
Job Details: 06/03/2021
"Found evaporator frozen steam also found thermister out of range replace from t/s ,opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6400SB0
Near Lorain, Ohio 44053
Gabriel P
Job Details: 06/03/2021
"Found bottom on ui broken search for parts and is no longer made,cannot be repair"
We serviced a
GE DRYER
Model gfds260ef0ww
Near Painesville, Ohio 44077
Jeff M
Job Details: 06/03/2021
I took the unit apart before I replace the shroud I found there was a motor mount that was stripped out. I took the old screw out and put a much larger screw in unit tested good I have the shroud for return
We serviced a
KITCHENAID DISHWASHER
Model KUDK02CRBS2
Near Fairview Park, Ohio 44126
Corina H
Job Details: 06/03/2021
"CC that the door does not close. Confirmed. Found the spring for the hinges in the wrong spot, corrected the spring. Door still pops open. The ui panel is cracked and missing screws. Will need the strike, door latch and ui. Office to reschedule ; ordrng 1 8193830 (Latch) and 1 WP8572349 (Ui) and 4 WPW10348409 (Screw)s and 1 WP8574157 (Strike)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Parma, Ohio 44129
Marie V
Job Details: 06/03/2021
"Replaced harness, tested unit it sounds like something is on the impeller, confirmed found one cent in between, removed and tested unit to show cust. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, Ohio 44119
Jason N
Job Details: 06/03/2021
"Cc unit codes f6e3Customer stated she unplugged unit due to unit beeping. Plugged in unit found coding f3e1 for water level system error. Able to clear, ran diagnostics found codes f6e3 for acu to ui communication error, f8e3 for overflow condition and f3e1 for water level system error. Replaced main control and ui using customer supplied pre Id parts. Unit still coding f3e1, pressure hose clear, 5.1vdc from control to switch. Ordering pressure switch. ; ordrng 1 WPW10448876 (Pressure switch)"
We serviced a
KENMORE RANGE
Model 790.7423331
Near Independence, Ohio 44131
Brian M
Job Details: 06/03/2021
"Cc unit not baking Found bake igniter weak and not opening valve Needs igniter Customer wants factory part and will install himself ; ordrng 1 316489403 (ignitor,burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Madison, Ohio 44057
Dan
Job Details: 06/03/2021
"Customer complaint of f5e2 error code, installed new lock assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Amherst, Ohio 44001
Gabriel P
Job Details: 06/03/2021
Customer complaints that unit stop cooling when check temperature is at 0 degrees on freezer and 36 degrees fridge call whirlpool spoke to rick 7730909404 had me check harness is good he said from customer complaints it seems to a control board ordering ; ordrng 1 W11353813 (Control box)
We serviced a
AMANA DRYER
Model NGD4600YQ0
Near Cleveland, Ohio 44135
David R
Job Details: 06/03/2021
"Cc unit not heating. Turned unit on, igniter came on. Could see flame. Checked outside vent and found build up. Customer removed. Tested again, unit is cycling heat on/off properly. Can vent vent getting hot and unit heating as well. Unit is good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middleburg Heights, Ohio 44130
David R
Job Details: 06/03/2021
"Replaced drain hose. Tested in diagnostics. Good, components working, no leaks. Op test ok"
We serviced a
MAYTAG AMANA
Model MVW6200KW0
Near Cleveland, Ohio 44119
Jason N
Job Details: 06/03/2021
"Cc unit not spinning outFound unit is not the same unit in job, m/s different. No entitlement info, asked for pop. Tenant called landlord. Lankiest sent pop. Ran diagnostics, found codes f8e1 for low/no flow and f8e3 for overflow condition. Found unit cold valve dripping water into tub. Unit needs inlet valves. Replaced using misc. truck stock part. Ran auto test and calibration. Op test good ; used 1 W11210463 (Inlet valve assembly) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBL00
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 06/03/2021
"Cc unit not coolingFound no air flow to ff section, evaporator fan frozen up. Customer stated the door was left open recently. Defrosted freezer section, removed ice from evaporator fan. Airflow restored to ff section. Op test good."
We serviced a
MAYTAG DRYER
Model MED8000AG0
Near Reminderville, Ohio 44202
Brian M
Job Details: 06/03/2021
Cc unit not starting Found thermal fuse open Replaced using truck stock Advised on getting vent cleaned ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Hiram, Ohio 44234
Brian M
Job Details: 06/03/2021
Cc clothes wet at ends of cycle Found dryer producing proper temps Ran unit for several minutes found venting to have cold spot half way down. Possibly a restriction in venting But vent is over 8 feet long
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, Ohio 44024
Joe O
Job Details: 06/03/2021
"Installed manifold, feed tube, and spray arms. Ran test cycle. Found suds in unit(no soap added) advised customer on soap usage. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Painesville, Ohio 44077
Joe O
Job Details: 06/03/2021
"Cc: smoking squealingCustomer stated motor pulley just spins on motor. Found motor pulley stripped. Needs motorMotor shows under 10 year parts only warrantyMotor out of stock, office to reschedule; ordrng 1 W11026785 (motor-drve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Westlake, Ohio 44145
Corina H
Job Details: 06/03/2021
Replaced the leds. Optest ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS5
Near Painesville, Ohio 44077
Joe O
Job Details: 06/03/2021
"Cc: not heatingFound unit pulling 12.2 amps. Magnetron humming. Needs magnetron and diodeCustomer does not want to repair at this time ; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, Ohio 44137
Dan
Job Details: 06/03/2021
"Customer complaint that unit is not cooling, unit is unplugged, plugged in, compressor is not starting, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 W11209866 (Compressor)"
We serviced a
KENMORE WASHER
Model 110.22352511
Near Amherst, Ohio 44001
Gabriel P
Job Details: 06/03/2021
"Found shaft of gearcase broken giving estimate on what customer needs they will not repair ; ordrng 1 WPW10006384 (Drive belt) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, Ohio 44145
Marie V
Job Details: 06/03/2021
"Cc that the unit is not draining, you have to press cancel a few times to get it to drain and that it gave them an error code of F9E1. Uninstalled unit and removed drain pump. Found food residue and something like from a rag, cleared all out and verify the drain hose. Is good. Tested unit 5 times fill and drain to make sure no leaks and is clear for drain. Op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QWA
Near Garfield Heights, Ohio 44125
Dan
Job Details: 06/03/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 43 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, unit needs new compressor and evaporator, customer does not want repair ; ordrng 1 5303918274 (Evaporator) and 1 5303918659 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Westlake, Ohio 44145
Marie V
Job Details: 06/03/2021
"Cc that the unit lock the door starts to spin and then unlocks the door and shuts down. Confirmed. Ran diag found error code of F5E1 lid switch fault, F2E1 stuck key , F7E1 basket speed sensor fault , F7E7 motor unable to reach target RPM. Replaced latch and shifter from T/S calibrated unit. And started a normal cycle. Op test ok. ; used 1 WPW10006355 (ACTUATOR), and 1 W10404050 (LATCH) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DBL6
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 06/03/2021
Installed upper thermostat. Ran bake test on upper and lower ovens to 300 degrees. Both ovens preheated. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV01
Near Seven Hills, Ohio 44131
Dan
Job Details: 06/03/2021
"Customer complaint that ice is not falling into bin and fresh food section door swings open , leveled unit, ice maker is mounted properly, ice bin is in correct position, noticed very small ice cubes, increased fill time to make bigger cubes, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, Ohio 44122
Jason N
Job Details: 06/03/2021
"Cc unit still not heating Customer stated she replaced fuse. Checked power in to unit, still missing an L. Found incorrect fuse tapped in fuse socket. Advised customer to replace with correct fuse. Wrote down what type she will need on lbc."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Seven Hills, Ohio 44131
Dan
Job Details: 06/03/2021
"Customer complaint of white smoke from oven, started bake for 350 degrees, smoke is just oven coating that burns off on first use, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Pepper Pike, Ohio 44124
Jason N
Job Details: 06/03/2021
"Cc unit not spinning outRan diagnostics, found codes f5e2 for lid lock fault and f2e1 for stuck button. Ran manual lid lock test, lock will not engage. Unit needs lid lock. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Streetsboro, Ohio 44241
Brian M
Job Details: 06/03/2021
Leveled door OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Waite Hill, Ohio 44094
Joe O
Job Details: 06/03/2021
Installed led modules. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Gates Mills, Ohio 44040
Joe O
Job Details: 06/03/2021
Installed door. Cycled ice maker. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, Ohio 44107
Corina H
Job Details: 06/03/2021
"Replaced the oryan board, compressor did not turn on in step 38, 39 or 40. Will need an ff evaporator. CC that the water sometimes works and does not. Confirmed. Removed the filter, water filled a cup. Advised cust to replace the filter. ; ordrng 1 W11291123 (Evaporator) and 1 W11336586 (Board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Streetsboro, Ohio 44241
Brian M
Job Details: 06/03/2021
Tightened handle OP Test Ok
We serviced a
MAYTAG DRYER
Model MGDP575GW
Near Strongsville, Ohio 44136
David R
Job Details: 06/03/2021
Unit in Salon. Cc unit not drying towels all the way or some stuff dry and others not. Long vent. Ran unit for 20 mins and watched. Timed flame cycling on/off. Cycled the whole 20 mins on high. Unit is heating correctly. Would advise of not overloading and making sure with a long vent that it might be more dry time needing to add on. Also would have someone check vent as well to make sure of no blockage. Unit is good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kent, Ohio 44240
Brian M
Job Details: 06/03/2021
Cc of noise Ran unit could not duplicate an abnormal noise
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elyria, Ohio 44035
Gabriel P
Job Details: 06/03/2021
"Ran diagnostics no error codes found,ran calibration and auto test pass no issue at the moment"
We serviced a
KENMORE WASHER
Model 110.26832692
Near Willoughby, Ohio 44094
Joe O
Job Details: 06/03/2021
Installed lid switch. Ran test cycle. Op test ok
We serviced a
GE REFRIGERATOR
Model PSH25PSWCSS
Near Perry, Ohio 44081
Jeff M
Job Details: 06/03/2021
The unit is Keeping temperature in the freezer. 60? in the fridge the bottom of the fridge is 30? the top is 60. Fresh food evaporator fan has seized needs replaced; ordrng 1 WR60X29099 (Fan) and 1 S
We serviced a
KENMORE WASHER
Model 110.20702 990
Near Madison, Ohio 44057
Jeff M
Job Details: 06/03/2021
The unit is not spinning. The lid switch was loose re-adjusted it op tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Elyria, Ohio 44035
Gabriel P
Job Details: 06/03/2021
"Replace bazel,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Avon, Ohio 44011
Gabriel P
Job Details: 06/03/2021
Ran test 4 to open valve then Feed nitrogen did find any leak on dryer filter or compressor or on evaporator it may be internal check pressure before doing all that and it was 20 into a vacuum no refrigerant in it also temp was 53 degrees in both sections cannot be repair
We serviced a
AMANA DRYER
Model NED4600YQ1
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details: 06/03/2021
"Found bird stuck in the blower housing clear out,opt test ok unit working as design"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Willoughby, Ohio 44094
Joe O
Job Details: 06/03/2021
"Cc: lint backing up in blower housingCleared lint, ran test cycle. Unit has good heat and air flow. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Diamond, Ohio 44412
Brian M
Job Details: 06/03/2021
Called customer 20 min prior to arrival to start dishwasher Unit ran for 57 min could not visually see a leak Called land lord to state my findings
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, Ohio 44003
Brian M
Job Details: 06/03/2021
Cc unit not cooling Found unit to have no frost pattern but compressor running Unit is up on a stand will need 2 techs to move unit out Needs compressor and evap ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Jefferson, Ohio 44047
Brian M
Job Details: 06/03/2021
Cc gasket smashed Fixed gasket OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MTB1954ARW
Near Cleveland, Ohio 44111
Corina H
Job Details: 06/03/2021
Replaced the condenser fan. Optest ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brooklyn, Ohio 44144
Corina H
Job Details: 06/03/2021
"CC that the unit fills and does nothing but drains. Confirmed. Ran diagF8E3 OVERFLOW CONDITION, F7E5 SHIFTER FAULT, F1E1 MAIN CONTROL FAULT, F8E1 NO FILL, LONG FILL. Checked the pressure hose, clear, no kinks. Replaced the control. Washer not moving. Ran the tach not moving. Will need the shifter. Do not have the shifter on my truck. Office to reschedule ; ordrng 1 W10913953 (Shifter), used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC), and 1 W10913953 (Shifter) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEHC379JSS08
Near Moreland Hills, Ohio 44022
Jason N
Job Details: 06/03/2021
Installed oven door glass. Op test good
We serviced a
HOT POINT RANGE
Model RGB508PT3WH
Near Madison, Ohio 44057
Jeff M
Job Details: 06/03/2021
Gas valve regulator in the back of the oven is not opening fast enough sometimes it works sometimes it doesnt estimate only; ordrng 1 WB19K12 (Valve) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Avon, Ohio 44011
Marie V
Job Details: 06/03/2021
When arrived both handles where broken took pics will have to reorder took pics.; ordrng 1 W11175811 (Handle)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Mayfield Heights, Ohio 44143
Jason N
Job Details: 06/03/2021
"Cc unit not cooling Found compressor not running, ran test 38, compressor did not start. Checked compressor windings for resistance, checked within specs according to tech sheet. Customer stated unit stopped cooling after a power outage, possible main board or Orion board could be at fault. Ordering both boards. ; ordrng 1 W11336586 (Control board) and 1 W11393142 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Elyria, Ohio 44035
Gabriel P
Job Details: 06/03/2021
Found error f8e1 long fill check valve in manual test notice no hot water coming to unit notice main hot valve turn off correct issue ran calibration and auto test pass
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC0
Near Mentor, Ohio 44060
Joe O
Job Details: 06/03/2021
"Cc: will not run through cycle, long cycleFound error code f0e2(oversuds). Ran quick test cycle. Ran quick wash cycle. Found excessive suds in unit. Advised customer on soap usage. Op test ok"
We serviced a
GE REFRIGERATOR
Model DFE28JMHCES
Near Ashtabula, Ohio 44004
Joe O
Job Details: 06/03/2021
"Cc: frost build up, not cooling in ff sectionFound error codes 0106(ff fan feedback missing when running). Found ff evap fan not running. Ran diagnostics fan test. Needs ff evap fan; ordrng 1 WR60X29099 (refrigerator fresh f), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brooklyn, Ohio 44144
Dan
Job Details: 06/03/2021
"Customer complaint that unit is not starting, unit is receiving 120vac , tightened wire nuts, user interface lit up , started normal wash cycle, unit filled and began washing, unit is operating as designed"