Near Seven Hills, OH 44131
Dan
Job Details: 01/24/2020
RANGE GE JB650EF1ES "Customer service that element is stuck on high , confirmed, unit needs new infinite switch ; ordrng 1 WB24T10029 (inf sw control 1500w), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
Dan
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Customer complaint that door is not sealing, doors are sealing, leveled unit, unit is operating as designed"
Near Cleveland, OH 44109
Dan
Job Details: 01/24/2020
WASHER MAYTAG MVWB765FC3 "Customer complaint of clicking noise, called whirlpool techline spoke to Robert, I suggested that I think it’s the control not pulling slider completely, whirlpool techline agreed, unit needs new control; ordrng 1 W11195970 (cntrl-elec)"
Near Broadview Heights, OH 44147
Dan
Job Details: 01/24/2020
RANGE WHIRLPOOL KSEB900ESS3 "Installed new hinges and convection fan, op test good"
Near Parma Heights, OH 44130
Dan
Job Details: 01/24/2020
DRYER MAYTAG MEDB835DW4 "Installed new blower wheel, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint fridge not cooling well, seems like when the fridge is not used for several days it will keep cold but does not stay cold, temps were 1 frz and 50 in ff, found damper failed and stuck closed, ordering damper control; ordrng 1 WPW105943
Near Lakewood, OH 44107
Corey L.
Job Details: 01/24/2020
REFRIGERATOR GE GSHS3KGZBCSS "Customer complaint freezer not cooling ff seems ok, temps were 45 ff and 40 frz, found evap fan not running, spun by hand to see if obstructed and fan kicked on, was very loud when cycling off then on fan would not restart on its own, unit needs evap fan
Near Beachwood, OH 44122
Dan
Job Details: 01/24/2020
DISHWASHER KITCHENAID KUDS01FLSS0 "Customer complaint that unit is not working, confirmed, found thermal fuse wire had come loose , no damage, reinstalled, op test good"
Near Olmsted Township, OH 44138
David R
Job Details: 01/24/2020
WASHER MAYTAG MVWX655DW0 "Cc of not agitate/spin and grinding noise. Found washplate is loose, took off and put into manual mode spin and agitate. Worked fine without it on. Washplate bushings are completely stripped. Tightened down as much as possible for it to work as of now. R
Near Strongsville, OH 44136
Corina H
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "CC that the unit is not cooling. Called t/l Mark checked pressure low side 11 psi high side 5 psi. Definitely a leak advised to use nitrogen with gas bubbles or a gas detector to determine where the leak is at. Did advise t/l we do not do any of these st
Near Middleburg Heights, OH 44130
David R
Job Details: 01/24/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Cc oven not working, said she saw sparks flying. Took unit from wall, wall cord burned and main harness, cover burned. Sparks blew through cover and put a burnt spot on customers wall, (took pictures). Ordering control, harness, cover. Will also need ele
Near Avon, OH 44011
Gabriel P
Job Details: 01/24/2020
RANGE WHIRLPOOL WFE505W0HS1 Harness burn and snap ordering harness main do not have extra wire on truck stock ; ordrng 1 W11416047 (HARNESS )
Near Strongsville, OH 44136
David R
Job Details: 01/24/2020
DRYER GE DRSR483EG6WW "Cc of knobs broken and timer not advancing. Timer will not advance, tried turning it but will only turn to the left when done manually. Gave estimate for timer and knobs,do not order parts ; ordrng 1 WE04X20416 (timer) and 4 WH01X10462 (laundry knob - gr
Near Strongsville, OH 44136
Corina H
Job Details: 01/24/2020
DRYER MAYTAG MEDC465HW0 "CC that the unit is not heating. Started a time dry cycled on high heat at 250*, medium 200*, low 165*. Air fluff good. Working as designed. Optest ok."
Near Brook Park, OH 44142
Corey L.
Job Details: 01/24/2020
WASHER MAYTAG MVWB850YG0 "Customer complaint washer sound like an airplane when spinning and has been getting louder, confirmed noise is in bearings, quoted to replace, customer does not want repair at this time; used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING
Near Parma, OH 44130
Corey L.
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Installed ui and main board W10807388 came in one box, op test good did not need emitter or receiver, took unused parts for return"
Near Westlake, OH 44145
Gabriel P
Job Details: 01/24/2020
WASHER MAYTAG MHW5100DC0 "Found no ripped no structure or torn on bellow but notice door not closing correctly it seens you have to raise door up to close it when opening door it drops call senior technician bj on FaceTime he agree to replace the hinges,ordering ; ordrng 2 WPW102
Near Avon Lake, OH 44012
Corina H
Job Details: 01/24/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PFGA CC that there is no ice in either ice maker. Found the connector to the bottom ice maker not plugged in. The condenser fan is not running. Ran ice maker test 23* in ice box. Checked power at the control 23 volts. Will need a new control and condenser fan.
Near Geneva Township, OH 44041
Arthur V
Job Details: 01/24/2020
REFRIGERATOR FRIGIDAIRE FRT18L4JWK Found spoiled food see pics ) causing issue. Fridge needs cleaned.
Near Aurora, OH 44202
Jason N
Job Details: 01/24/2020
REFRIGERATOR MAYTAG MSD2654GRW "Cc unit freezing foodCustomer stated food is freezing on top shelf, she moved everything lower. Checked damper, found damper door and styrofoam housing falling apart. Will no longer seal up correctly. Damper parts are Nla for this unit."
Near Avon Lake, OH 44012
Corina H
Job Details: 01/24/2020
WASHER MAYTAG MVWX655DW0 Replaced the control and the shifter. Ran calibration. Brought core back for return. Started a rinse and spin. Optest ok.
Near Beachwood, OH 44122
Dan
Job Details: 01/24/2020
RANGE WHIRLPOOL JJW2727DS00 "Installed new user interface , op test good"
Near North Royalton, OH 44133
Corey L.
Job Details: 01/24/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Customer complaint the chip on the top right corner isn’t bad but wants the “America” sticker removed, new panel sent also has sticker, new panel was damaged as if something had fallen onto part and bent, removed sticker of unit sending customer black to
Near Rocky River, OH 44116
Corina H
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW5620HW0 "CC that 123 end flash and keep running. Found the 123 end flash. Will need a main control and ui. Unit is on a platform that will need to drop the washer, to replace the main control; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/24/2020
REFRIGERATOR GE GSS20GEWPCC Customer over stacking food covering ventilation on refrigerator advise customer not to stock it that high also temp setting was set on to cold correct issue for them also temp on freezer was-1 and fresh food section 33
Near Strongsville, OH 44149
David R
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced part, tested, op test ok"
Near Ashtabula, OH 44004
Arthur V
Job Details: 01/24/2020
WASHER MAYTAG MVWB835DW3 Drain 6ft10 inches from base Really ling run with a additional “rubber hose “ added on see pics Replaced drain pump with truck stock part. (Very noisey). Op test good Getting a f9e2 error (pump drive error) cleared code. Tested good ; used 1 W108766
Near Cleveland, OH 44124
Jeff M
Job Details: 01/24/2020
WALL OVEN WHIRLPOOL WOD51ES4EW01 The unit had condensation streaks on the inside of the door from the self clean. I explain to the customer that’s perfectly normal and it will never affect the functionality of the unit.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/24/2020
RANGE WHIRLPOOL WFE505W0HS1 Replace control that technician order and the light still haven’t come off calling whirlpool tech line spoke to andrew he said system are down that he can’t give me a file number also he help-me-diagnose found right-front switch bad ordering; ordrng 1 WP3
Near Rocky River, OH 44116
Corina H
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW8800YW0 "CC that the unit will not unlock. Ran diag F83 Lid Unlock Failure, checked lid lock failed. When running the CO test there was water pouring out of the beach dispenser. Found a hole in the hose. Will need a new lock and water dispenser."
Near Parma, OH 44134
Corey L.
Job Details: 01/24/2020
WASHER MAYTAG MHW6630HW0 "Added deflector to air port, op test good"
Near Euclid, OH 44123
Corey L.
Job Details: 01/24/2020
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer sheets getting caught, confirmed dryer sheets are pinched between lint screen cover and lip on front panel, found using leaning forward pushing items toward the front, leveled unit, noticed customer has foil style vent, advised t
Near Cleveland, OH 44109
Corina H
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "CC that the unit quit cooling for two days then started cooling. Ran diag no codes. Checked evap good frost pattern. Fans are running, compressor is good. Will need a main control and ui."
Near Olmsted Falls, OH 44138
David R
Job Details: 01/23/2020
DISHWASHER FRIGIDAIRE FFBD2407LS1C "Replaced part, tested, no leaks. Op test ok"
Near Avon, OH 44011
Corina H
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that the flap does not shut all the time, the freezer light does not work and there is a scratch on the right hand door. Found the left hand side when opening up the mullion strip does not open all the way. The freezer light door switch is good. Will
Near Bay Village, OH 44140
Corina H
Job Details: 01/23/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Replaced the hinges, receivers and trim. Heated oven. Optest ok."
Near North Ridgeville, OH 44035
David R
Job Details: 01/23/2020
WASHER MAYTAG MVWC565FW0 "Replaced part, control not needed. Ran service test, good. Op test ok"
Near Elyria, OH 44035
David R
Job Details: 01/23/2020
WASHER MAYTAG MVWB850YW0 "Cc of leaking. Water is filling up and leaking from bleach dispenser, found service pointer for replacing with new updated dispenser. Also advised for new tub ring. Do not order parts.; ordrng 1 WPW10187307 (dispenser) and 1 WPW10362224 (ring-tub ), use
Near Bay Village, OH 44140
Corina H
Job Details: 01/23/2020
BEVERAGE CENTER WHIRLPOOL KBCS24RSSS01 Replaced the thermostat. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Avon, OH 44011
David R
Job Details: 01/23/2020
DRYER MAYTAG MGDC465HW0 "Replaced parts, tested. Op test ok"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/23/2020
REFRIGERATOR MAYTAG MFT2976AEM03 "Cc of noise and frost build up Found freezer evap completely frosted over Had to defrost to access wiring and bimetal Ohmed bimetal found to be within spec but not getting power from control Ran defrost test and found bimetal not receiving power Needs c
Near Cleveland, OH 44107
David R
Job Details: 01/23/2020
DRYER MAYTAG MEDX655DW1 "Cc not heating/long dry time. Put unit on timed dry high heat, heat is cycling up to 210* from back of unit. Put vent back on, went outside, no airflow coming from vent. Cannot reach to clean, it is under porch. Customer will need to clean and everything
Near Cleveland, OH 44107
Corina H
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL MRT118FFFZ01 Replaced the main control. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near North Royalton, OH 44133
David R
Job Details: 01/23/2020
DISHWASHER KITCHENAID KUDS24SEBL5 "Cc leaking from left side. Ran unit with no pod, 10 mins. No leak. Ran with pod for half an hour, no leak. Checked gasket and seal, good. Looks like a lot of suds leftover. Advised to run wash with vinegar to get remaining suds out. Also advised that new
Near Bay Village, OH 44140
Corina H
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS331SDHW00 "CC that the unit is not turning off and there is a lot of frost on the evap. Ran diag found the thermistor open. Will need a new thermistor, main control and ui. ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 W11405276 (WIRE HARNESS
Near Rocky River, OH 44116
Corina H
Job Details: 01/23/2020
RANGE KENMORE 790.926813 "CC that when using the left front burner there was a loud pop noise. Found the switch. Found the wires on the switch are burned. Will need a new switch. Cust can install part ; ordrng 1 316238201 (switch), used 1 SHIPPING (shipping and handling) from sto
Near Cleveland, OH 44113
Corina H
Job Details: 01/23/2020
WASHER WHIRLPOOL WET3300XQ1 Replaced the lid switch. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Parma, OH 44134
David R
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FW3 "Cc still leaking, customer said they cannot tell where it’s leaking from. Customer said load wasn’t even halfway up of washer. No error codes, ran service mode, good. Ran bedding on deep fill for 15 mins, no signs of water or any water residue. Put a loa
Near Kirtland, OH 44094
Jason N
Job Details: 01/23/2020
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 Cc unit door gasket coming offReplaced gasket using customer supplied pre Id part. Checked for proper seal. Op test good.
Near Seven Hills, OH 44131
Corey L.
Job Details: 01/23/2020
RANGE WHIRLPOOL WOD77EC0HS01 "Installed controls using pointer W11189173 directions, op test good"
Near Russell Center, OH 44072
Jeff M
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 needs a control board and a evaporator cover; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL )
Near Kirtland, OH 44094
Jeff M
Job Details: 01/23/2020
WASHER KENMORE 110.2110201 "Drain pump has failed it’s not pumping water estimate only; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 01/23/2020
WASHER MAYTAG MVWC465HW2 Customer returned unit with the complaint unit making a grinding noise in wash. Inspected gearcase nothing rubbing. Ran diagnostics no errors. Put into manual service mode and tested in agitate and spin. No unusual noises. Unit tests good.
Near Parma, OH 44130
Corey L.
Job Details: 01/23/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "Customer complaint front right burner not lighting, confirmed, spk igntr failed, ordering ignitor ; ordrng 1 W11084034 (igntr-surf)"
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FW3 Do you know how to lock rotor code. The machine drains fine does not need a drain pump I try to explain to the customer that runs everything on delicate will not allow it probably she’s washing cotton’s in a cycle that is designed for silks. During my dia
Near Mayfield, OH 44143
Joe O
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDTE304GPS0 Cc: insulation coming out of the bottom of the dishwasherFound insulation hanging out of the bottom. Pulled door panel. Adjusted insulation. Op test ok
Near Solon, OH 44139
Jason N
Job Details: 01/23/2020
WASHER MAYTAG MHW5500FC1 "Cc unit codes f3e1 and stuck in cycle Found unit in drain mode. Canceled, checked pressure hose, clear. Ran auto test, drain very slow. Pulled drain basket, found clogged with debris. Cleared and retested. Op test good. Replaced bellow using customer sup
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/23/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint water leaking from drain hose, confirmed found leak at drain hose, a pinhole formed from rubbing on brick wall over the years of draining when the hose jumps, ordering drain hose; ordrng 1 W11244231 (hose)"
Near Beachwood, OH 44122
Jeff M
Job Details: 01/23/2020
DRYER MAYTAG MEDB700BW0 The unit has a F4 E3 restricted airflow code. The venting is extremely long probably in excess of 50 feet with multiple 90° angles. Machine produces heat unit tested good customer states they had a person out to clean the vent.
Near Mentor, OH 44060
Arthur V
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Found wires from fill tube heater broken. Needs fill tube heater and ice maker ; ordrng 1 W11115534 (icemaker) and 1 W11366500 (TUBE WATER)
Near Bedford, OH 44146
Jason N
Job Details: 01/23/2020
RANGE WHIRLPOOL WFG320M0BB0 "Cc unit oven not workingCustomer stated it’s takes too long to heat upRan bake test, checked amp draw on ignitor, only drawing 2.8a. Ignitor is weak. Replaced using truck stock. Ran bake test to 350. Op test good.; used 1 12400035 (IGNITER) from stock"
Near Pepper Pike, OH 44124
Jeff M
Job Details: 01/23/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 The unit works I was not able to duplicate the issue.
Near Cleveland, OH 44128
Jeff M
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4850HW1 Part was not needed the drain hose was laying on the floor I have the part with me
Near Highland Heights, OH 44143
Joe O
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB7809AWM2 Installed sump assembly. Ran diagnostics test cycle. placed water mat. Op test ok
Near Bedford, OH 44146
Jason N
Job Details: 01/23/2020
RANGE HOT POINT RGB745WEH5WW "Cc unit oven not workingConfirmed no ignition, no amp draw, voltage to ignitor good at 119v. Unit needs bake ignitor. Replaced using obsolete truck stock (4342528). Ran bake test to 350, op test good."
Near Highland Heights, OH 44143
Joe O
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc: chime, not making enough iceFound ice maker error code e5(timed ice maker). No stored unit error codes. Found temps in freezer at 10 degrees and ff section at 40 degrees. Found ice maker fan is functioning. Found freezer evap has ice build up across
Near Bedford, OH 44146
Jason N
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4955HW1 Cc impeller fell offReplaced impeller plate and screw with customer supplied pre Id part. Op test good.
Near Cleveland, OH 44121
Jeff M
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW7500GC2 The lid is broken the bracket that holds down the split needs a new lid ; ordrng 1 W11130236 (lid)
Near Lorain, OH 44052
Gabriel P
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW5000DW2 "When arrive found unit in flood mode wait 8 minutes till stop,ran diagnostics no error code found but found drain hose with mesh net on end. Clog with lint not allowing to breathe and not having have a air gap when put it on drain notice it wasn’t lettin
Near Willoughby, OH 44094
Jeff M
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The trim piece for the display in the door. the diameter of the hole is so small a standard size tool cannot fit inside of it. the screw cannot be removed and most of the dispenser has to be ordered. I took pics ; ordrng 1 W10819058 (shield) and 1 W108533
Near Eastlake, OH 44095
Jeff M
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4815EW0 Bearings initial the gear case are bad. Needs replaced ; ordrng 1 W11255272 (gearcase)
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/23/2020
DRYER WHIRLPOOL MEDX655DW1 "Customer complaint dryer is squeaking loudly, confirmed squeal could be heard turning drum by hand, rollers failed, replaced rollers and pulley with dryer kit sent, op test good"
Near Avon, OH 44011
Gabriel P
Job Details: 01/23/2020
DRYER WHIRLPOOL WED4815EW0 "Found rollers bearings defective replace dryer kit from truck stock,opt test ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW8620HC2 Call tech line spoke to sterling,he said if test mode goes through to replace acu call bj help me go deaper in diagnostics told me order acu and latch ; ordrng 1 W11316250 (latch) and 1 W11352122 (ACU )
Near Maple Heights, OH 44137
Jason N
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL M1TXEGMYW01 "Cc unit freezer leaking into fridge Found evap drain clogged and overflowing into freezer. Defrosted drain and cleared ice. Pulled drain tube valve, found to be full of gunk and fuzz, not allowing water to drain correctly. Cleaned out, reattached. Ran wa
Near Solon, OH 44139
Joe O
Job Details: 01/23/2020
RANGE KITCHENAID KDRS467VSS04 Cc: will not allow temp to be selectedFound when you select the 3rd digit for the temp the unit will beep and not allow the selection. Realized unit was in Celsius. Switch back to ferinheight. Started a bake at 350 degrees. Op test ok
Near Cleveland Heights, OH 44118
Dan
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of gap in freezer section door gasket, adjusted door gasket, op test good"
Near Cleveland, OH 44139
Joe O
Job Details: 01/23/2020
WASHER MAYTAG MHW6630HC0 Installed control and pressure switch. Ran quick test. Ran quick cycle. Op test ok
Near Chagrin Falls, OH 44023
Joe O
Job Details: 01/23/2020
COMPACTOR WHIRLPOOL GC900QPPB6 Cc: noise when going upfound when unit gets to the up position it continues to try and go up. Needs on/off switch and limit switchWhirlpool put the model number in the serial and model number locations ; ordrng 1 WP777811 (switch-dir) and 1 WP9871824 (swi
Near Cleveland, OH 44111
Dan
Job Details: 01/23/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not washing, unit unplugged, customer plugged unit in, drain pump started canceled previous cycle, ran diagnostics found f8e1(long/no fill), f0e5(off balance), and f0e2(over suds) error codes, found drain hose laying on
Near Rocky River, OH 44116
Dan
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "Customer complaint that unit is leaking, started normal wash cycle, unit did not leak, unable to duplicate the problem , unit is operating as designed"
Near Fairview Park, OH 44126
Dan
Job Details: 01/23/2020
RANGE WHIRLPOOL WGE745C0FS01 "Customer complaint that coating in oven cavity is peeling off, confirmed, took pics, this is not a replaceable part, called whirlpool techline spoke to mark, unit is not repairable,
Near Cleveland Heights, OH 44118
Dan
Job Details: 01/23/2020
DRYER WHIRLPOOL GEW9250PW0 "Customer complaint that unit is not drying, unit is not heating, found element open, unit needs new element ; ordrng 1 WP3387747 (element)"
Near Rocky River, OH 44116
Dan
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not working right, ran diagnostics found f0e2(oversuds) f9e1(long drain), f7e7(motor unable to reach target rpm) , and f1e1(main control) error codes, unit is not draining, found drain hose clogged, unit needs new drai
Near Elyria, OH 44035
Corey L.
Job Details: 01/23/2020
REFRIGERATOR AMANA ART318FFDW06 "Installed compressor and dye dryer, held vac, added 3.7 oz r134a, frost developing on evap, advised customer to leave unit plugged in for 24 hours ; used 1 L13000645 (COUPLER), 1 W10895716 (COUPLER), 1 W10896678 (COUPLER), and 1 W10896690 (COUPLER) from
Near Concord Township, OH 44077
Arthur V
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found water valve not opening properly (sputtering) then after a bit opens without issue. Needs water valve ; ordrng 1 WPW10341329 (water valve assy)
Near Richmond Heights, OH 44143
Dan
Job Details: 01/23/2020
WASHER FRIGIDAIRE GLTF2940FS2 "Customer complaint of grinding noise when draining, ran drain and spin cycle, no unusual noises heard , unit is operating as designed"
Near Perry Township, OH 44077
Arthur V
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID WRX988SIBM03 "Not the unit listed. Customer replaced with this unit. No pop and no sbwebb. Extra time. ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4800XQ4 "Customer complaint washer wobbles a lot, confirmed found suspension failed, ordering suspension kit; ordrng 1 W10257088 (suspension)"
Near Brecksville, OH 44141
Corey L.
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint freezer accumulating ice around door from the gap in the seal on top of frz door, found gap customer is referring too and the frost around door switch, gasket not damaged flipped gasket on door, found slide failed not allow door to clo
Near Aurora, OH 44202
Brian M
Job Details: 01/23/2020
DISHWASHER KITCHENAID KUDD03DTBL10 Cc unit is leaking left front Ran both upper and lower drawers Let water sit in sump and inspected could not see a leak Checked bottom pan could not see any standing water or water trails Could not duplicate a leak at this time Was going to place water ma
Near Aurora, OH 44202
Brian M
Job Details: 01/23/2020
DISHWASHER GE GDT655SSJ0SS Installed latch Issue still present Call Ge Techline was advised that I was told wrongly to replace the latch and it now needs a main control UI board and door wire harness Customer does not want to continue repair.
Near Mantua, OH 44255
Brian M
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4816FW2 Installed control Ran auto test and calibration OP TEST OK
Near Montville, OH 44064
Arthur V
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDPM354GPS0 Talked to Chris file number. There has been issues with owi shorting out causing this issue. Checked power coming in is good. Order owi sesnsor Reschedule at customer request. Next day off ; ordrng 1 W11084121 (sensor)
Near Avon, OH 44011
Gabriel P
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FW3 Found error f0e3 overload and f0e5 off balance load found agitator bolt strip and suspension are wearing out ordering ; ordrng 1 W10752187 (screw) and 1 W11130359 (suspension) and 1 W11161960 (agitator)
Near Ravenna, OH 44266
Brian M
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW Cc of no cool Found suction line and cap tube chard Found compressor to be leaking voltage feeding the lines 120v Went from line to suction tube and found 120 Disconnected start device and checked voltage no voltage on linesNeeds compressor and evap and t
Near Atwater Township, OH 44201
Brian M
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW8300SW0 "Cc unit gave error Found error of f22 door lock failure Tried to get unit to unlock in diagnostics but will not Manually unlocked door to remove clots Ran test cycle unit failed and door lock just clicking Needs door lock ; ordrng 1 WPW10253483 (latch124
Near Brecksville, OH 44141
Corey L.
Job Details: 01/23/2020
ICEMAKER WHIRLPOOL KUIX505ESS2 "Customer complaint ice maker won’t go into clean mode it just beeps when pressed, customer was not shutting unit off before cleaning, user guide states first step to press on/off button, unit is operating as designed"
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/23/2020
DRYER WHIRLPOOL MDE6400AYW Found roller and pulley bearings squeaking also timer contact are open not allowing to work on time dry or permanently cycle only work on normal but timer was discontinued cannot be repair able opt test ok
Near Streetsboro, OH 44241
Brian M
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Installed clips OP TEST OK