Service History 876 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Wickliffe, Ohio 44092

Joe O

Job Details: 09/07/2021

Customer received incorrect part. Customer received a water valve assembly. Reordering uiUi shows out of stock. Office to reschedule; ordrng 1 W11135391 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Bedford Heights, Ohio 44146

Manny

Job Details: 09/07/2021

"Replace door handle, op test ok customer wife is at work and she has the pop, she will email the pop to the office, she is aware that if we dont receive the pop shell be charged."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Aurora, Ohio 44202

Brian M

Job Details: 09/07/2021

Cc error f9e1 Found chopper blade broken off of drain pump Advised customer on situation and gave the option to keep the new pumps blade off Customer wants to leave it off Replaced pump OP Test Ok

We serviced a

GE REFRIGERATOR

Model GTK21GBEBBS

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/07/2021

Cc: leaking from vent in ff sectionFound drain plugged. Cleared drain op test ok

Near Valley View, Ohio 44125

Manny

Job Details: 09/07/2021

"Picking up CFC supplies, wasted trip they are out of nitrogen"

We serviced a

WHIRLPOOL WASHER

Model mvw6230hw2

Near Mantua, Ohio 44255

Brian M

Job Details: 09/07/2021

Cc unit fills up when not in use Found cold water seeping Needs valve Part not in stock office to schedule ; ordrng 1 W11220230 (valve)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 09/07/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM00

Near Painesville, Ohio 44077

Jeff M

Job Details: 09/07/2021

Installed the new part op tested good. Icemaker

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Solon, Ohio 44139

Jason N

Job Details: 09/07/2021

"Cc Upper rack broke, falling downFound left side upper rack adjuster broken at wheel. Unit needs upgraded adjuster kit, ordering.; ordrng 1 W10712395 (Adjuster kit)"

We serviced a

GE REFRIGERATOR

Model TPS24BIDABS

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 09/07/2021

Replaced the heater. Steamed out the freezer evap. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/07/2021

Cc unit not agitating Found actuator not connected to splutch Replaced actuator OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Parma, Ohio 44134

David R

Job Details: 09/07/2021

Replaced latch a sen control. Ran diagnostics to test. Unit checks good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Berea, Ohio 44017

Manny

Job Details: 09/07/2021

Cc unit giving f5 error. Found f5e3 and f5e2 for lid lock fault. Everything working as designed ran calibration and diagnostics test both pass ran manual test and also pass cant duplicate the faul.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Mentor, Ohio 44060

Jeff M

Job Details: 09/07/2021

Installed the new part op tested good. Seal

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Andover, Ohio 44003

Jeff M

Job Details: 09/07/2021

The units not filling with water customer needs a new set of water hoses but he also needs a new water valve the installer stripped the threads on the cold water valve; ordrng 1 W11038689 (Valve)

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Jefferson, Ohio 44047

Jeff M

Job Details: 09/07/2021

Installed the new part op tested good. Agitator

We serviced a

ELECTROLUX WASHER

Model EFLS627UIWO

Near Bentleyville, Ohio 44022

Jason N

Job Details: 09/07/2021

Installed bellow gasket. Ran wash cycle for 10 minutes. Did not see any leaks from unit. Op test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF8

Near Rootstown, Ohio 44272

Brian M

Job Details: 09/07/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near Parma, Ohio 44134

David R

Job Details: 09/07/2021

Replaced control. Ran cup with water in. Turning all the way and heating. Good op test ok.

We serviced a

MAYTAG RANGE

Model n/a

Near Willowick, Ohio 44095

Corina H

Job Details: 09/07/2021

Cust bought a new range that will be here in a week and decided to wait for the new range.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Deerfield, Ohio 44411

Brian M

Job Details: 09/07/2021

Recovered refrigerant Installed compressor and filter drier Ran 150 psi of nitrogen no change Did not install evap Ran 28 inch vac for 20 min Recharged with 4.75 oz r134a Gauge read 0 psi watched for frost OP Test Ok Advised to let cool for 48 hours

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/07/2021

Installed switches and fuse OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Geneva, Ohio 44041

Joe O

Job Details: 09/07/2021

Cc: not washing properlyFound sump receiving proper power. Sump not running. Needs sump assembly. Replaced sump assembly. Ran test cycle. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 09/07/2021

"Ran diagnostic no water going in icemaker or not dispensing remove filter try icemaker test water came out also dispense water and good pressure came out customer has bad filter,advise to replace"

We serviced a

GE DRYER

Model DBXR463GD1WW

Near Beachwood, Ohio 44122

Dan

Job Details: 09/07/2021

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland Heights, Ohio 44112

Dan

Job Details: 09/07/2021

"Installed new hinge plate, op test good"

We serviced a

AMANA RANGE

Model AER6303MFW2

Near Lorain, Ohio 44052

Angel

Job Details: 09/07/2021

Cc that the unit is not turning on. Found that unit had a loose connection on terminal block. Fixed issue Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Parma, Ohio 44130

Angel

Job Details: 09/07/2021

Evaporator fan was replaced. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VW0

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 09/07/2021

"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 69 degrees, freezer section temperature at - 22 degrees, found evaporator frozen solid, found fresh food section door gasket falling off, unable to reinstall gasket, defrost heater is good, unit needs new control, door gasket , and evaporator cleared, control is out of stock , no answer on either number, customer has not been quoted for repair; ordrng 1 5304523138 (Gasket) and 1 5304528823 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Madison, Ohio 44057

Jeff M

Job Details: 09/07/2021

Customer is having a cooling issue in a lighting issue. I found the LED light module board is not sending power on one of the circuits. Also found a lot of moisture around the deli board needs a new LED module deli board and LED light; ordrng 1 W10830288 (Led control) and 1 W11048823 (Deli) and 1 W10695459 (Led light)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, Ohio 44108

Jason N

Job Details: 09/07/2021

"Installed evaporator motor and harness. Cleared out ice from evaporator. Ran fan test 3, all fans functioning correctly. No PO fault codes. Advised customer to allow 24 hrs for unit to return to normal temps. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JS

Near Willowick, Ohio 44095

Corina H

Job Details: 09/07/2021

Replaced the control. Brought core back for return. Opt test ok.

We serviced a

GE REFRIGERATOR

Model PWE23KGDFWW

Near Geneva, Ohio 44041

Joe O

Job Details: 09/07/2021

Cc: leakingFound drain tube plugged. Cleared drain. Op test ok

We serviced a

KENMORE REFRIGERATOR

Model 25370413411

Near Geneva, Ohio 44041

Joe O

Job Details: 09/07/2021

Installed gaskets. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Andover, Ohio 44003

Joe O

Job Details: 09/07/2021

"Installed listed parts. Ran test cycle. Unit still clicking under load. Noise coming from motor/blower area. Needs motor, blower wheel housing, and blower wheelCustomer needs last appointment; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WP8577230 (housing)"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 09/07/2021

"Found water leaking from underneath door advise to clean door to see if it seal better if is still leaking it will need seal customer will wait for repair she has other prior things to fix first ; ordrng 1 W11106747 (Bellow), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model kfis25xvms

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 09/07/2021

"End cap broken ordering ; ordrng 1 W10874836 (End cap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, Ohio 44112

Dan

Job Details: 09/07/2021

"No answer at door, called customer customer stated that someone would be there in 2 minutes, waited 25 minutes,tagged door; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Cleveland, Ohio 44119

Dan

Job Details: 09/07/2021

"Customer complaint that oven is not heating, ,found igniter weak , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Gates Mills, Ohio 44040

Jason N

Job Details: 09/07/2021

Installed upper grille. Customer satisfied with appearance. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Columbia Station, Ohio 44028

Marie V

Job Details: 09/07/2021

"Recovered refrigerant. Replaced compressor, set on a 29 vacc. No change on gages after 10 min. Filled unit with 5.0 OZ of R134a. Pressures good. Started frost pattern on evaporator. Op test ok advise cust to allow unit 24 hours to reach normal temp. Also cycled ice maker and it filled with water."

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Mentor, Ohio 44060

Corina H

Job Details: 09/07/2021

CC that the unit is not draining. Confirmed. Removed the water. Checked the drain pump 15.4 ohms. When running drain pump the propeller did not turn. Replaced the drain pump from surplus t/s. Opt test ok. ; used 1 WPW10276397 (Drain pump) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Mentor, Ohio 44060

Joe O

Job Details: 09/03/2021

"Cc: hissing noise, water drippingFound temps in ff section at 39 degrees, and freezer at 4 degrees. Advised customer the hissing is normal and water dripping is normal. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Columbia Station, Ohio 44028

David R

Job Details: 09/03/2021

Cc unit making scrapping noise when about to go into spin cycle. Found belt loose and needed replaced. Replaced from t/s tested good. Customer installed load and go themselves already. ; used 1 WPW10006384 (BELT) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Garfield Heights, Ohio 44125

Dan

Job Details: 09/03/2021

"Customer complaint that unit is not drying, started normal dry cycle, unit is heating, good airflow out of unit, unable to locate outside vent, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/03/2021

Cc: gasket falling offRe seated gasket. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/03/2021

Cc that the unit had lots of condensation when it was installed and that it had frost as well. Most likely the gasket already settle in. Gasket are sealing all the way and temps are 37 on fresh food section and 0 on freezer. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Amherst, Ohio 44001

Marie V

Job Details: 09/03/2021

Cc that the ice bin gets stuck every other day and this time cant get the ice bin out. Steamed all ice out and found water valve is wiping water out and is freezing preventing from opening or removing ice bin. Unit will need water valve.; ordrng 1 W11043013 (Valve) and 1 WPW10300024 (Ice maker)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Lorain, Ohio 44053

Marie V

Job Details: 09/03/2021

Cc that the unit stopped making ice . Confirmed. Check temps on fresh food section is 37* and 0* on freezer and 10* on ice box. Check door power in ice maker from H to N has 120V tried to jump start ice maker didnt work . Unit will need ice maker and the right hand side gasket. Cust will buy filter to install on the next visit. Gave cust part number for filter; ordrng 1 W10830055 (Gasket) and 1 WPW10300024 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Lorain, Ohio 44053

Marie V

Job Details: 09/03/2021

Replace heater and control board. Cycled ice maker and filled with water. Brought core for return

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS09

Near Painesville, Ohio 44077

Brian M

Job Details: 09/03/2021

Installed display OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willoughby Hills, Ohio 44094

Brian M

Job Details: 09/03/2021

Installed actuator Ran auto test and calibration test OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, Ohio 44145

Corina H

Job Details: 09/03/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 6.0 oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near South Euclid, Ohio 44121

Jason N

Job Details: 09/03/2021

"Cc unit not making ice.Customer showed pop, under 1 yr. Found ice maker turned off. Turned ice maker on, ice maker repositioned back to home to start cycle. Possible ice cube contact with switch inadvertently turned ice maker off. Advised customer if ice production should stop again, check ice maker power switch. Operation test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Willowick, Ohio 44095

Joe O

Job Details: 09/03/2021

Installed slides. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 09/03/2021

Cc temps fluctuate Followed service pointer Replaced acu Advised to watch

We serviced a

MAYTAG WASHER

Model MVWC400XW0

Near Maple Heights, Ohio 44137

Dan

Job Details: 09/03/2021

"Installed new cam kit , op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA0

Near Brecksville, Ohio 44141

Dan

Job Details: 09/03/2021

"Customer complaint that unit is leaking, confirmed, found water leaking passed float switch seal, tightened float switch nut, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, Ohio 44131

Dan

Job Details: 09/03/2021

"Installed new shifter, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Strongsville, Ohio 44136

David R

Job Details: 09/03/2021

"Customer already had unit unplugged, empty and easy access. Replaced evap cover assy and control. Checked, all fans good. Updated version inputted, good. Give time for unit to cool. Good. Op test ok."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, Ohio 44128

Jason N

Job Details: 09/03/2021

Installed outer glass door panel. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Avon, Ohio 44011

Manny

Job Details: 09/03/2021

Replace adjusters and door gasket op test ok

We serviced a

KENMORE REFRIGERATOR

Model 10653584300

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/03/2021

"Cc unit keeps getting colder in fridge section Found thermostat not operating properly Needs thermostat ; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Sheffield Lake, Ohio 44054

Manny

Job Details: 09/03/2021

"Cc Top oven not working, unit will need main control board, getting 13.5VAC to the top oven igniter. Customer will contact the office if they want to repair to order control.; ordrng 1 W10877013 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Cleveland, Ohio 44106

Jason N

Job Details: 09/03/2021

"Installed H.V. Transformer. Plugged in unit and ran 1 min heat test with water. Good heat, water hot. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Willowick, Ohio 44095

Joe O

Job Details: 09/03/2021

Cc: Chatter from drainFound debris in drain pump. Removed debris. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model W1TXNMFWB01

Near Willowick, Ohio 44095

Joe O

Job Details: 09/03/2021

"Cc: leakingFound unit leaking from top of nut on water supply line. Water valve rusted from water leaking. Needs water valveOnly charging half labor due to still being a leaking issue; ordrng 1 WP2315576 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/03/2021

Cc of leak when runningFound valve boot to be deformed Replaced valve OP Test Ok ; used 1 W11165546 (VALVE) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Westlake, Ohio 44145

Corina H

Job Details: 09/03/2021

CC that the u it is not washing. Confirmed. Found the shifter out of position. Replaced the shifter from t/s. Opt test ok. ; used 2 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near North Royalton, Ohio 44133

David R

Job Details: 09/03/2021

"Exactly same issue as previous a couple of months ago. Cc unit is turning on by its self. Starting up randomly without being touched. UI was already replaced. Would suggest replacing UI and Control at same time. Gave estimate to customer. Customer to cal whirlpool customer service and go from there. Do not order anything at this time being. ; ordrng 1 W11225084 (Control) and 1 W11395600 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Avon Lake, Ohio 44012

Manny

Job Details: 09/03/2021

"Display on dispenser keeps coming off and on, contacted bj he suggested to call wp tech line Brian, recommended replace Orion board and maybe the dispenser, he says it most likely the a low voltage issue on the Orion board. Customer will call whirlpool to see if the help with the cost of the repair and will contact office if proceeding with the repair.; ordrng 1 W11336586 (Orion board) and 1 W11442053 (Dispenser ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/03/2021

Cc unit not working properly Found error f7e4 Found slider metal piece to have separated and damaged clutch Needs clutch and slider Part not in stock Office to schedule ; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Olmsted Township, Ohio 44138

David R

Job Details: 09/03/2021

Replaced drain pump. Cracked where connection comes in but had one on the truck. Replaced. Tested. Draining. Good. Op test ok.

We serviced a

JENN-AIR DISHWASHER

Model JDB8910AWB

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 09/03/2021

Cc unit handle broke away from door Confirmed handle snapped off from latch assembly. Unit needs handle and latch assembly. Latch assembly not showing in stock from Marcone. Office to contact customer with next service date.; ordrng 1 WP99002187 (Latch) and 1 WP99002839 (Handle)

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS308SSS04

Near Avon Lake, Ohio 44012

Manny

Job Details: 09/03/2021

"Cc oven not working. Found not display on oven ui but theres tone unit will need oven ui. Customer will replace part on his own. Ordering ui; ordrng 1 WPW10312206 (Oven ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Cleveland, Ohio 44113

Manny

Job Details: 09/03/2021

"Replaced part order by previous tech, unit still giving same error code as before, ordering main control and lower wire harness ; ordrng 1 W11418861 (Elect control) and 1 W11109746 (Lower wire harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Lakewood, Ohio 44107

Corina H

Job Details: 09/03/2021

Replaced the tub and basket. Started a cycle. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/03/2021

"Cc: not coolingFound temps in both compartments at 79 degrees. Found compressor not running. Ran step 40, compressor not kicking on. Connected test board. Ran test 38, compressor not kicking on. Ran test 40. Compressor not running. Needs compressor and ff evapCompressor out of stock. Office to reschedule; ordrng 1 W11025999 (compressor) and 1 W10865322 (evaporator)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near Seven Hills, Ohio 44131

Dan

Job Details: 09/03/2021

"Customer complaint that unit is not filling, confirmed, no power from control, unit needs new control; ordrng 1 W10479761 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2256KEB2

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 09/03/2021

"Cc: not cooling properly in ff section, frost build up in freezer and door sticking shutFound freezer door is not sealing properly. Slides are sticking. Found slides worn not allowing door to shut properly, and frost buildup blocking air flow. Needs freezer door slidesCustomer does not want to repair at this time ; ordrng 2 WPW10120018 (slide rail (frz))s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Parma, Ohio 44134

Dan

Job Details: 09/03/2021

"Customer complaint that unit is dead, confirmed, ran diagnostics found f6e2(communication error) , unit needs new control and user interface ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/03/2021

Installed UI Ran auto test No issue found

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near South Euclid, Ohio 44121

Joe O

Job Details: 09/03/2021

"Cc: not cooling properlyFound temps in ff section at 68 degrees, freezer at 33 degrees. Found frost and ice build up around freezer fan. Found damage to cabinet on both front lower corners, not allowing gasket to seal properly. Called whirlpool tech line. He asked if the unit looked as if it had been dropped. Advised yes, looks as if it was dropped on front 2 rollers. He stated product damage is only covered for the first 30 days. He stated it should have been noticed prior to almost 1 year, and the unit should have frosted up a lot sooner. He also stated the unit could have been moved and dropped which could have caused the damage. He transferred me to trade care. Trade care stated the unit would still be covered because it is a functioning issue. Trade care read the notes from tech line, and spoke with another person, the reason the damage is not covered is because the unit looks as if it was dropped. Trade care stated to have the customer call Customer experience if they have an issue."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Conneaut, Ohio 44030

Joe O

Job Details: 09/03/2021

Cc: not washingFound error codes f7e5(motor fault). Found actuator arm came off. Needs actuator; ordrng 1 W10913953 (actuator)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model n/a

Near Cleveland, Ohio 44105

Dan

Job Details: 09/03/2021

"Installed thermostat , op test good"

We serviced a

KITCHENAID RANGE

Model KSEG700EBS2

Near Bedford Heights, Ohio 44146

Dan

Job Details: 09/03/2021

"Customer complaint that keys are not working, confirmed, ran diagnostics found f2e1(stuck key) error code, , installed new user interface , new user interface sent to customer was damaged, found left rear infinite switch mount broken, new user interface is not working unit needs new left rear infinite switch , user interface and control , control is out of stock so not scheduling return appointment ; ordrng 1 W11091880 (Ui) and 1 W10917724 (Infinite switch) and 1 W11082269 (Cntrl)"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW0

Near North Olmsted, Ohio 44070

David R

Job Details: 09/03/2021

Replaced dryer repair kit and shafts. Tested. Good. Let run for 5 mins. Checked everything over no noise. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Fairview Park, Ohio 44126

David R

Job Details: 09/03/2021

"Cc unit LED lights not working, checked voltages. 120 coming from control. Advised replacing all 3 lights. Gave estimate to customer. Customer paid SVC, do not order parts. ; ordrng 1 WPW10515058 (FF top LED) and 2 WPW10515057 (Deli light)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KEBC171KBL04

Near Brecksville, Ohio 44141

Manny

Job Details: 09/03/2021

Replaced cavity thermistor op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Kent, Ohio 44240

Brian M

Job Details: 09/03/2021

Installed valve Ran test cycle OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Windham, Ohio 44288

Brian M

Job Details: 09/03/2021

Spoke to customer There is no need for actually showing up According to last appointment whirlpool stated that if racks do not fix the issue then it will go up for reviewCustomer to contact whirlpool directly to have this issue handle Used service matters to send in report

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willoughby, Ohio 44094

Dan

Job Details: 09/03/2021

"Customer complaint that unit will only fill and drain nothing else, ran diagnostics found f7e6(motor fault) and f1e1(main control fault) error codes, found new style shifter disconnected from cam, installed new old style shifter , installed new control, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1845QF2

Near Novelty, Ohio 44072

Brian M

Job Details: 09/03/2021

Cc unit not cooling Found unit unplugged Plugged unit it Checked evap normal frost in 5 min time Could not see an issue at this time

We serviced a

MAYTAG RANGE

Model MER8674AB0

Near Rome, Ohio 44085

Brian M

Job Details: 09/03/2021

Cc fr burner not working properly Found switch not activating all functions and temp probe broken on burner Needs burner and switch ; ordrng 1 WPW10251108 (elmnt-surf) and 1 WPW10411934 (switch-inf)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, Ohio 44120

Corina H

Job Details: 09/03/2021

"CC that the u it is not heating. Found the vent clogged. Cleaned the vent outside, good air flow. Opt test ok"

We serviced a

JENN-AIR RANGE

Model JJW2430DS01

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 09/03/2021

"Cc unit not working and f2e1 stuck/shorted key errorVerified f2e1 for stuck/shorted key, unable to cancel and reset. Unit needs console. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11236887 (Console)"

We serviced a

MAYTAG DISHWASHER

Model MDBH985AWS

Near Cleveland, Ohio 44106

Jason N

Job Details: 09/03/2021

"Cc unit not turning on Customer stated display had some non functional buttons but was still able to get it to work, now non of the buttons are working to start a cycle. Confirmed. Unit needs console keypad. Part(W10161144) is nla for this unit. Cannot repair."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 09/03/2021

"Cc unit freezer leak waterFound ice buildup on bottom of freezer, evaporator drain clogged. Removed ice from freezer, steamed drain hole. Installed customer supplied pre Id part, drain tube. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Conneaut, Ohio 44030

Joe O

Job Details: 09/03/2021

"Cc: not going past rinseFound error codes f2e1(stuck key) f7e1(basket speed fault). Found debris stuck in between cam and belt, popped belt off. Removed debris. Reinstalled belt. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, Ohio 44030

Joe O

Job Details: 09/03/2021

Cc: not going past washFound drain hose on the floor. Advised customer drain needs to be at least 36 inches. Raised drain. Ran auto test and calibration. Op test ok

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