Near Painesville, OH 44077
Jeff M
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL KDPE234GBS0 Explain to the customer this dishwasher will run for approximately 3 1/2 hours which is normal we went over the settings and functions of the machine unit tested good. I also leveled her refrigerator.
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc that the unit works for two min and then it stops. Ran diagnostics , no error codes. Ran calibration test, pass. Checked voltage while was running calibration 120Volts during the cycle. Pass Ran normal cycle wait 15 minutes it didn’t shut off pass fou
Near Solon, OH 44139
Brian M
Job Details: 05/07/2020
DBL WALL OVEN WHIRLPOOL RBD275PDS12 Installed element Ran test broil OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/07/2020
REFRIGERATOR GE PYE22KSKLSS . rePlace filter in. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/07/2020
RANGE JENN-AIR JDRP548WP03 "Replace,parts,opt test ok"
Near Novelty, OH 44072
Dan
Job Details: 05/07/2020
WALL OVEN JENN-AIR JJW2830DB00 "Installed new user interface , op test good"
Near Novelty, OH 44072
Dan
Job Details: 05/07/2020
DISHWASHER AMANA ADB1400AGB1 "Customer complaint that rinse aid dispenser is not working, unit dispenses rinse aid, ran test cycle, dispenser motor is working, unit is operating as designed"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/07/2020
WASHER WHIRLPOOL WFW5620HW0 "Replace bellow,opt tes ok"
Near Hiram Township, OH 44234
Brian M
Job Details: 05/07/2020
MICROWAVE FRIGIDAIRE FPBM3077RFB Installed switches and holder Ran several test cycles OP Test Ok
Near Cleveland, OH 44128
Jason N
Job Details: 05/07/2020
WASHER GE HSWP1000M4WW "Cc unit making grinding noise againCustomer had clothing load and it’s making a grinding sound. Confirmed, tub dropped and belt pulley rubbing on base. Unit needs suspension springs. Quoted for parts, customer not repairing, estimate only."
Near Broadview Heights, OH 44147
David R
Job Details: 05/07/2020
RANGE JENN-AIR JDRP636HL00 "Took door off, found some screws that weren’t even screwed all the way in. Replaced parts. Tested bake at 350* Did not feel any heat or air coming out of sides of doors. Op test ok. Side note in owners manual “If the oven door is opened during baking, th
Near Lorain, OH 44052
Gabriel P
Job Details: 05/07/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Replaced sump pump assembly. Ran calibration test, pass. Op test ok"
Near Cleveland, OH 44128
Jason N
Job Details: 05/07/2020
RANGE AMANA AGR5330BAS3 Installed oven door handle. Door op test good.
Near Fairview Park, OH 44126
Corina H
Job Details: 05/07/2020
REFRIGERATOR MAYTAG MFI2269VEM1 "CC that there is frost in the freezer. Ff 41* fz3-5*. Checked gaskets, good. Fans running. Raised the door to have the gasket hit higher. If it keeps happening will need rails."
Near Euclid, OH 44123
Corey L.
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "Customer complaint of no ice, confirmed, temps were 6 in frz ice bin, bucket sensor tests pass, ice maker not cycling when jumped, replaced factory ice maker asm and harness with part sent, I’m still not cycling, door switch is operating, control not sen
Near Westlake, OH 44145
Corina H
Job Details: 05/07/2020
WASHER MAYTAG MVWB835DW2 "CC that the unit is not turning on. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Checked the power to the control 120 volts, led light is on. The encoder test passed. Checked continuity on the ui wires, good. Will need a main control and ui."
Near Shaker Heights, OH 44122
Dan
Job Details: 05/07/2020
DISHWASHER MAYTAG MDB6769AWS1 "Customer complaint that unit stops mid cycle and lights blink, confirmed, stuck key test shows control is good, unit needs new user interface ; ordrng 1 WPW10254842 (panel-cntl)"
Near Chagrin Falls, OH 44022
Dan
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Customer complaint that the water is not working and there are hotspots in the freezer, fresh food section temperature at 48 degrees, freezer section temperature at 36 degrees, evaporator fans are running, compressor and condenser fan are running, part
Near Madison Township, OH 44057
Jeff M
Job Details: 05/07/2020
WASHER WHIRLPOOL WTW7500GC0 "The lock mechanism is broken it’s not always locking the lock needs to be replaced estimate only; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details: 05/07/2020
RANGE WHIRLPOOL WEE750H0HZ1 Installed new part unit tested good
Near Mentor, OH 44060
Corina H
Job Details: 05/07/2020
WASHER MAYTAG MTW5770TQ0 "CC that the unit shakes when spinning it shakes. Unit is leaning toward the right side. Leveled the washer. Started a rinse cycle with blue jeans. Unit started to shake. Will need the pads.; ordrng 1 285744 (pad-suspen), used 1 SHIPPING (shipping and han
Near Cleveland, OH 44105
Corey L.
Job Details: 05/07/2020
REFRIGERATOR MAYTAG MFI2269FRZ02 "Cc No ice still, found 6 cubes in tray, jumped im, I’m not turning, Replaced control, programmed, ice maker cycled, op test good"
Near Chesterland, OH 44026
Jeff M
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 The issue is the cosmetic cabinetry door kit was not assembled correctly I reassembled it tested good
Near Lakewood, OH 44107
Corina H
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 CC that the ff is not cooling. Fz -17* ff 57*. Found the evap fan stalling. Replaced the fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP 6964) from stock
Near Cleveland, OH 44110
Corey L.
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Customer complaint of a loud noise, confirmed found ice built up under evap fan, poor frost pattern, ball of ice on right top evap, low side at -10 psi, high was 125psi added some refr. Low side came right back down to -10, ordering evap and drier; ordrn
Near Kirtland, OH 44094
Jeff M
Job Details: 05/07/2020
REFRIGERATOR KENMORE 106.711821 Compressor was running installed starter unit tested good start voice was an old device I had in my bag it is new not sure the exact part number it is off of a whirlpool compressor that arrived dead. Installed new part unit tested good; used 1 STARTER (ID
Near Strongsville, OH 44136
David R
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Unit not plugged in. Plugged in. Needs to be plugged in at least 24 hours. Rescheduling. Will need office to call day prior or so to make sure unit is plugged in to correctly diagnose. ; schdld next appmnt for 5/8 FRI !
Near Lorain, OH 44053
Gabriel P
Job Details: 05/07/2020
RANGE WHIRLPOOL MGR5730BDW Found control relay panel in black I believe is discontinued also notice new control cover does not match switch over new control to the old housing is the only way it will fit right also use old white relay and glue it to the new one hoping it can still
Near Eastlake, OH 44095
Dan
Job Details: 05/07/2020
WASHER MAYTAG MVWB765FW1 "Customer complaint that no water is entering unit, ran diagnostics found f3e2(water temperature fault) and f8e1(long/no fill) error codes, found valve and water temperature sensor disconnected from control, plugged in, unit fills , op test good"
Near Andover Township, OH 44003
Jeff M
Job Details: 05/07/2020
RANGE WHIRLPOOL WFG550S0HZ1 Installed new part unit tested good. I only have 1 control there wasn’t 2 at the lot
Near Streetsboro, OH 44241
Brian M
Job Details: 05/07/2020
WASHER MAYTAG MVWB765FW3 Installed control Ran auto test and calibration OP Test Ok Advised to watch and if issue comes back to call whirlpool From previous conversation with whirlpool there is nothing more we can do we have replaced everything that would would possibly cause thi
Near Berea, OH 44017
David R
Job Details: 05/07/2020
REFRIGERATOR MAYTAG MBB2256GES "Cc unit not cooling, couldn’t hear refrigerator running or anything, temp was out, yesterday morning 5/5 unit started running and cooling. Also issue with FZ door, applies to tech bulletin, Bracket FZ door kit 12002230 discontinued. Tested temp. FF 40* a
Near Olmsted Falls, OH 44138
David R
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL DU1055XTVS1 "Cc no power. Followed tech sheet. 120 v from breaker. Found thermistor open. Replaced. Tested, unit running. Ran normal cycle. Good, and drained. Op test ok; used 1 W10258275XXX (XXX DO NOT RESTOCK XXX) from stock"
Near Russell Center, OH 44072
Dan
Job Details: 05/07/2020
DISHWASHER MAYTAG MDBH965AWQ "Customer complaint that unit is not working, drain pump is running, let unit run drain pump, drain pump shut off after a few minutes and unit went into stand by mode, started normal wash cycle, unit filled and began washing, display is blank, unit need
Near Cleveland, OH 44128
Jason N
Job Details: 05/07/2020
DRYER WHIRLPOOL WGD6620HC0 "Cc unit drum not turningConfirmed unit will not cycle. Ran diagnostics, found codes f3e3 for inlet thermistor shorted/open. Ordering thermistor, and console kit per service pointer W11395626A. Also found ignitor had shattered and fallen off of mount, sho
Near Broadview Heights, OH 44147
Corey L.
Job Details: 05/07/2020
MICROWAVE WHIRLPOOL KMHS120ESS09 "Installed cover, op test good"
Near Cleveland, OH 44120
Jason N
Job Details: 05/07/2020
REFRIGERATOR GE GSE22ETHCBB Installed control board. Op test good.
Near Gates Mills, OH 44040
Dan
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL GC3SHAXVY02 "Customer complaint that unit is not dispensing water, confirmed, found filter not installed properly, installed filter, still no water, have water flow to door, unit needs new door, part is no longer available ; ordrng 1 W10189349 (dor-fip ss )"
Near Aurora, OH 44202
Brian M
Job Details: 05/07/2020
DISHWASHER KITCHENAID KDTM404ESS0 "In UI, control and sump Ran test cycle OP Test Ok"
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 Cc: gasket failureFound gasket falling off machine. Replaced door gasket. Ran test cycle. Op test ok
Near Willowick, OH 44095
Dan
Job Details: 05/07/2020
DISHWASHER MAYTAG MDB8969SDM3 "Customer complaint that unit is not starting, confirmed stuck key test shows control is good, unit needs new user interface, found burn marks on harness and control board, highly recommend replacing the control and harness also, customer does not want
Near Cleveland, OH 44102
Corina H
Job Details: 05/07/2020
DRYER MAYTAG MEDB725BW0 "CC that the unit does not heat. Checked outlet, good. Found the heater is open. Will need a new heater. ; ordrng 1 WP8544771 (element)"
Near University Heights, OH 44118
Jason N
Job Details: 05/07/2020
N/A N/A LEQ9858PW1 "Cc unit not turning onConfirmed not cycling. Checked lol thermals. Found thermal fuse open. Replaced using truck stock. Good heat, op test good. Found venting smashed behind unit, pulled out and reinstalled. Advise customer not to push unit back against
Near Cleveland, OH 44135
Corina H
Job Details: 05/07/2020
DRYER MAYTAG MEDB800VQ0 "Went to replace the ui. There are screws on the front side of the touch panel, that need to be removed to replace the ui. The ui is glue in place and cracking the ui. Usually we order the whole panel when replacing. Panel is no longer available ; ordrng
Near Cleveland, OH 44108
Corina H
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "CC that the water, ice, lights and doors switch does not work. Unplugged the deli ui and the water, ice and door switch light came back on. Will need a door, harness, and ui. ; used 1 1OVRSZ (oversized shipping) from stock"
Near Independence, OH 44131
Corey L.
Job Details: 05/07/2020
DRYER GE GTDS820GD0WS "Customer complaint dryer not heating and making a loud banging noise he removed and cleaned the semi-rigid vent, confirmed noise when starting, removed front panel to see burner, found 5 fins of blower wheel stuffed with lint, cleared and tested, no nois
Near Lakewood, OH 44107
Corina H
Job Details: 05/07/2020
DRYER FRIGIDAIRE FASE7073LW0 "CC that the dryer has an error code. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. E64 heater is shorted or open. Found the heater is shorted to ground. Will need a new heater. ; ordrng 1 134792700 (heater 15
Near Mentor, OH 44060
Jason N
Job Details: 05/07/2020
DISHWASHER KENMORE 665.13123K701 "Cc unit leakingRan wash cycle for 35 minutes. No leaks found on unit. Noticed right side of unit, door contacting cabinet slightly, unit is uneven. Adjusted right leveling foot to even out unit in cabinet space. Ran wash cycle for another 10 min, still n
Near Painesville, OH 44077
Jeff M
Job Details: 05/07/2020
DRYER GE GTD65GBSJ3WS "The machine was in pieces when I got there a previous tech company was out and work on the machine did not put it back together they replace the main control but did not fix the machine. I checked all the fuses centrifugal switch and wiring op tested go
Near Willoughby, OH 44094
Joe O
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Found million rail damaged. Re ordering mullion.; ordrng 1 W10698203 (rail-mulln)
Near Willowick, OH 44095
Joe O
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Cc: not cooling properly, not making ice and not dispensing waterFound temps in ff section at 60 and freezer at 30 degrees. Compressor not running upon arrival. Ran diagnostics step 4. Tested power to inverter. Inverter receiving 120v. Inverter is not re
Near Euclid, OH 44123
Joe O
Job Details: 05/07/2020
DISHWASHER KITCHENAID KDFE204EBL0 "Cc: not washing, ui not allowing selectionsCould not duplicate the ui issue. Ran diagnostics test cycle. Found sump receiving proper power but not powering on. Needs sump assembly; ordrng 1 WPW10605058 (pump&motor18094), used 1 SHIPPING (shipping and han
Near Cleveland, OH 44144
Corey L.
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Customer complaint ice maker leaking, ice maker had e2 error and did not cycle, ui dim, replaced controls with kit sent, op test no good im still not cycling, unit needs ice maker, when dispensing water from dispenser water immediately leaks from facia,
Near Strongsville, OH 44136
Corey L.
Job Details: 05/07/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 "Customer complaint ice only dispensing crushed, confirmed, solenoid operating, ice container arm in the correct position in solenoid, ice container failed, customer will install, no need to reschedule; ordrng 1 W11185686 (ice-contnr)"
Near Cleveland, OH 44123
Joe O
Job Details: 05/07/2020
WALL OVEN MAYTAG JMW8527DAS "Cc: door not closing properlyFound hinges worn, needs hinges. ; ordrng 2 WP74010284 (hinge- doo5019)s, used 1 SHIPPING (shipping and handling) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details: 05/07/2020
WASHER KENMORE 41771712510 "The fill hose has a crack in it it’s leaking water needs a new fill hose; ordrng 1 5304508358 (fill hose), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc unit not cooling Found unit to be on but not running Ran manual test on fans and compressor runs normal in test mode but will not run in normal no fans or anything will run in normal mode also lights are half dim Needs control board hv board and led bo
Near North Ridgeville, OH 44039
David R
Job Details: 05/07/2020
DISHWASHER FRIGIDAIRE LFBD2409LM0A "Cc unit making loud noise. Loud noise coming from drain pump and pump motor. Working but making noise. Will need drain and wash pump assembly; ordrng 1 154844301 (motor & pump assy) and 1 A00126401 (pump assembly), used 1 SHIPPING (shipping and handling)
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/07/2020
REFRIGERATOR MAYTAG MFI2569YEM0 "Installed damper. Damper opened but closed and started jittering. Tested power only receiving 70vac. Spoke with BJ, he stated to re order control and damper. Needs control and damper. ; ordrng 1 WPW10127427 (control) and 1 WPW10312695 (electronic control
Near Saybrook Township, OH 44004
Jeff M
Job Details: 05/06/2020
RANGE KENMORE 79099113301 "The unit Will preheat but then turn off and stay off the relays for the oven extremely loud and click and buzz and pop. Needs a new oven control system only; ordrng 1 316272400 (board), used 1 SHIPPING (shipping and handling) from stock"
Near North Madison, OH 44057
Jeff M
Job Details: 05/06/2020
DRYER WHIRLPOOL WED6200SW1 "The unit was squeaking the idler pulley is failing needs replaced. I did take the pulley off clean the shaft added some grease in the meantime while we order; ordrng 1 8547174V (pulley-idr), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 05/06/2020
WASHER MAYTAG MVWX655DW1 During manual test cycle I cannot get the softener to run through the machine. customer has not had the softener run through the machine on normal cycle. softener option is turned on. needs new control board and water valve housings; ordrng 1 W11116592 (c
Near Kirtland, OH 44094
Jeff M
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRFF507EBL01 There is frost buildup on the fresh food evaporator again the last time the harness was put in was roughly a year ago I’m pretty sure the control board went through an update and I think the third and fourth screw tabs on the evaporator cover are broken.
Near Brooklyn, OH 44144
Corey L.
Job Details: 05/06/2020
DRYER SAMSUNG DV456EWHDWR/AA "Customer complaint dryer not heating, confirmed, power to unit is correct, found heating element failed, unit needs element asm; ordrng 1 DC97-14486A, used 1 SHIPPING (shipping and handling) from stock"
Near Madison Township, OH 44057
Jeff M
Job Details: 05/06/2020
DRYER AMANA NED4655EW1 Installed new part unit tested good
Near Cleveland, OH 44113
Gabriel P
Job Details: 05/06/2020
WASHER WHIRLPOOL MHW3505FW1 "Call whirpool tech line spoke to richie, he said when basket is rubbing and can’t barely be turn the bearing is binding together they want us to call part distributer and have then inspect basket ,office to review ; ordrng 1 W10901030 (tub-outer)"
Near Painesville Township, OH 44077
Jeff M
Job Details: 05/06/2020
WASHER MAYTAG MHW5630HC0 Unit have an off balance code I clear the code and unit tested good I have the pump for return
Near Cleveland, OH 44102
Gabriel P
Job Details: 05/06/2020
WASHER MAYTAG MVWB835DW5 Before Replace all parts found stator defective the plastic that holds wire was broken wants everything put back together it’s trying to spin but it won’t re ordering motor but when ohm out connection on control it ohm good still ordering it and control ;
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 05/06/2020
REFRIGERATOR FRIGIDAIRE FRT1856AWW It appears the drain that runs through the fridge tubing is collapsed inside the cabinet from behind the fridge I have a piece of wire it only went up 3 inches inside the cabinet from inside the fridge it only went down an inch into the cabinet it appears
Near Chardon, OH 44024
Brian M
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW5000DW1 Cc of noise when filling Found cold water valve squealing and not opening all the way Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE7988) from stock
Near Burton, OH 44021
Brian M
Job Details: 05/06/2020
WASHER GE GTUN275EM1WW Installed valve and connected vent hose OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Olmsted Township, OH 44138
Corey L.
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW7500GW2 "Customer complaint of off balance loads no matter load, confirmed customer had clothes still in unit properly distributed and sitting with ofb error on display, unpaused cycle and found when ramping to high spin basket wobbling excessively, had customer
Near North Ridgeville, OH 44039
David R
Job Details: 05/06/2020
RANGE WHIRLPOOL WFG525S0HZ0 "There were 2 spring hinges instead of a spring and a passive hinge. Replaced passive hinge where it needed to be, customer had parts that weren’t used last time. Tested. Had customer tested. Good. Op test ok"
Near Lakewood, OH 44107
Corina H
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that the unit does not dispense ice. Replaced the ice container. Found the augur motor struggling to dispense the ice. Will need a need augur motor. ; ordrng 1 WPW10309866 (solenoid) and 1 WPW10317991 (motor)
Near Middlefield, OH 44062
Brian M
Job Details: 05/06/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Cc upper rack falls Found adjuster on left side broken Replaced adjuster OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 05/06/2020
WASHER WHIRLPOOL WFW5620HW0 Cc of vibrations Found unit to shake found service bulletin for vibration checked over unit springs and suspension Called whirlpool they advised to replace control; ordrng 1 W11322903 (cntrl-elec)
Near Columbia Township, OH 44028
David R
Job Details: 05/06/2020
DBL WALL OVEN KITCHENAID KODE500ESS04 Replaced parts. Tested. Good. Op test ok
Near Strongsville, OH 44149
David R
Job Details: 05/06/2020
WASHER MAYTAG MVWB765FW3 Replaced part. Tested in diagnostics test 51/52. Good. Normal noises. Op test ok
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 05/06/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ4 Blower fan broken upon arrival. Re ordering blower fan.; ordrng 1 W11109701 (motor-fan)
Near Broadview Heights, OH 44147
David R
Job Details: 05/06/2020
DISHWASHER KITCHENAID KDFE104DSS0 Replaced part. Tested. Door is now closing properly. Op test ok.
Near Cleveland, OH 44111
David R
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Adjusted doors. Had customer test out till they were right the way he wanted them. Op test ok
Near Westlake, OH 44145
David R
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc water coming from under fridge. Found drain tube clogged with debris. Cleaned and cleared, tested. Good. Op test ok"
Near Willowick, OH 44095
Jason N
Job Details: 05/06/2020
WASHER MAYTAG MVWB765FW3 Installed control and ui console. Ran auto test and calibration. Op test good.
Near Parma, OH 44129
Corey L.
Job Details: 05/06/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint door fell off, found active hinge failed, replaced with part sent, op test good"
Near Parma, OH 44129
Corey L.
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz and top of fridge lights are out and there is no sound when making a selection anymore, confirmed found frz led failed, replaced with part sent, op test good, found directions to cycle selection chimes on/off in owners manual, inst
Near North Royalton, OH 44133
Corey L.
Job Details: 05/06/2020
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Customer complaint trim missing on bottom of oven, trim was sent to customer, installed part sent, op test good"
Near North Royalton, OH 44133
Corey L.
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ice not dispensing, found ice is dispensing crushed and cubed as designed when selected, unable to duplicate the problem"
Near North Royalton, OH 44133
Corey L.
Job Details: 05/06/2020
DRYER WHIRLPOOL WED8620HC0 "Customer complaint dryer making a rattling noise, confirmed, when pulling unit to access front found semi-rigid vent crushed against gas line and buckled on back of dryer, advised to have vent installed properly without crushing, removed front panel and
Near Strongsville, OH 44149
Corey L.
Job Details: 05/06/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dw not draining, confirmed water sitting in tub, customer stated they had broke a plate and weren’t sure if they got all the pieces, started drain, squeezed drain at check valve to pump water around heard debris break up and seen white
Near Cleveland, OH 44111
Dan
Job Details: 05/06/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ "Customer complaint that potato caught fire while using sensor cook, Found humidity sensor open , unit needs new sensor ; ordrng 1 W10833858 (sensor)"
Near Aurora, OH 44202
Brian M
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Cc unit not cooling Found temps in freezer at 4 degrees and fridge at 37 Ice bin is full of ice Evap is perfectly frosted At this time I do not see a non cooling issue Advised to watch
Near Rocky River, OH 44116
Corina H
Job Details: 05/06/2020
DRYER WHIRLPOOL WET4027HW0 "CC that the unit does not heat. Terminal block l1 to n 120 volts l2 to n 120 volts l1 to l2 200 volts. Checked the fuses, heater and timer good. Found the red wire to the motor not connected. Reconnected the wire. Unit is heating. Optest ok."
Near Willowick, OH 44095
Jason N
Job Details: 05/06/2020
DRYER AMANA NED4655EW1 "Cc unit is blowing fusesCustomer states unit has blown 2 fuses since she’s had it. Checked power cord connection, good. Checked amp draw of unit while running, peak amp draw at 23 amps with element on, still within spec. Customer using fuse style disconn
Near Painesville, OH 44077
Dan
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Installed new air damper, op test good"
Near Garfield Heights, OH 44125
Dan
Job Details: 05/06/2020
DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, started timed dry cycle, unit heated, unit is operating as designed"
Near Independence, OH 44131
Dan
Job Details: 05/06/2020
RANGE MAYTAG MGR8880AB "Customer complaint that oven door handle fell off, confirmed, no damage, reinstalled handle, op test good"
Near North Benton, OH 44449
Brian M
Job Details: 05/06/2020
WASHER HOTPOINT HTW200ASK0WW Cc unit will not start load on heavy whites Found control not able to make the selection to heavy whites no lights or indicators show Needs control board ; ordrng 1 WH22X29556 (CONTROL )
Near Broadview Heights, OH 44147
Dan
Job Details: 05/06/2020
WASHER WHIRLPOOL WFW9200SQA12 "Customer complaint that unit is not draining, confirmed, drain pump is working, cleared filter gasket, op test good"
Near Middleburg Heights, OH 44130
Dan
Job Details: 05/06/2020
RANGE MAYTAG MER6600FW2 "Customer complaint that oven temperature is too hot, started bake for 350 degrees, temperature after preheat at 360, adjusted temperature offset, op test good"
Near Aurora, OH 44202
Brian M
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KBSN602ESS01 Cc led is out Replaced led board still no lights Found 1 light in fridge out and 1 in freezer Replaced both lights returned OP Test Ok