We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Euclid, OH 44123
Jason N
Job Details: 06/21/2022
"Cc unit not cooling in refrigerator section and ice maker not workingFound no airflow to ff section, evaporator fan motor barely moving. Unit needs fan motor. Replaced using misc. truck stock part. Airflow restored to both sections. Cycled ice maker, ice maker would not index. Replaced ice maker using truck stock. Manually cycled ice maker, ice maker indexed and filled with water. Op test good. Advised customer to allow several hours for ff section to return to desired temperatures. ; used 1 4317943 (Icemaker), and 1 WPW10464673 (Motor evap.) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFRU17G8QWC
Near Cleveland Heights, OH 44106
Joe O
Job Details: 06/21/2022
"Cc: door not opening correctlyFound cam broken. Needs cam; ordrng 1 5304511026 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/21/2022
All noise heard are normal operation unit working as design
We serviced a
KITCHENAID ICEMAKER
Model KUID308ESS1
Near Cleveland Heights, OH 44106
Joe O
Job Details: 06/21/2022
"Cc: loud noise, not producing iceCustomer had unit shut off upon arrival. Turned unit on. Unit started filling, compressor running, slab is forming. No abnormal noises heard. Found condenser covered in debris. Advised customer to clean condenser frequently. Unit cutting slab. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Olmsted, OH 44070
David R
Job Details: 06/21/2022
"Replaced heater element, tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garrettsville, OH 44231
Brian M
Job Details: 06/21/2022
Cc of noise Found noise coming from icemaker and its normal operating noises
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ04
Near Amherst, OH 44001
Marie V
Job Details: 06/21/2022
Cc that the unit fan is very loud. Confirmed sounds like bearings are shot. Verify nothing in the way. Unit will need new fan.; ordrng 1 W11409088 (Fan motor)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Avon, OH 44011
David R
Job Details: 06/21/2022
"Replaced panel, tested. All components working correctly. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon, OH 44011
Corina B
Job Details: 06/21/2022
Replaced the heater. Could not test the unit. Water was turned off to house. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Kent, OH 44240
Brian M
Job Details: 06/21/2022
Installed sump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon, OH 44011
Corina B
Job Details: 06/21/2022
"CC that the ice maker is not working. Confirmed. Found the wires are broken at the door. Will need a new door. Customer is going to call whirlpool. ; ordrng 1 LW11037733 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Cleveland, OH 44113
Jason N
Job Details: 06/21/2022
"Cc unit washer not turning onConfirmed washer unit not turning on, ran dryer unit, dryer is also not heating. Checked power to unit, good at 200v. L1 to L2, 118v to L to N. Found black wire and terminal melted and burnt on unit terminal block, connection loose. Replaced power cord and terminal block using truck stock parts. Unit powered on, op test good. ; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MF2571XEWO
Near Perry, OH 44081
Dan H
Job Details: 06/21/2022
"Customer complaint that unit is not dispensing water, valve opens water dispensed, found unit leaking at the valve, valve fitting is damaged and waterline will not seat properly, unit needs new valve; ordrng 1 WPW10270395 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland, OH 44114
Jason N
Job Details: 06/21/2022
"Cc unit not washes dishes properlyCustomer stated unit is not washing dishes to satisfaction. Some dishes are still coming out dirty. Ran diagnostics, found code fAe2 for vent wax motor electrical problem. Ran auto test, hot water entering unit, good spray pressure from unit. No issues found during cycle. Advised customer to try different cycles, turn on hi-temp wash and sani-rinse. Properly loading of unit, and possible change of detergent type."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Lorain, OH 44052
Gabriel P
Job Details: 06/21/2022
Found error e5 bad thermistor on icemaker ordering icemaker and fill tube heater ; ordrng 1 W11579560 (Icemaker) and 1 W11087201 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Amherst, OH 44001
Marie V
Job Details: 06/21/2022
Cust said unit is working good at the moment. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, OH 44149
Marie V
Job Details: 06/21/2022
"Cc that when she use the oven unit shows F6E1 error code and it feels like is hotter than it shows.. Ran diag, found code f6e1 oven over temp when heating. Verify resistance on sensor 1287. Unit will need control and sensor. Cust will call back if they want to continue.; ordrng 1 W11528249 (Control) and 1 WPW10181986 (Oven sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Manny
Job Details: 06/21/2022
"Ice guide broke off removing ice door, reordering ice door and guide.; ordrng 1 WPW10435760 (guide-ice) and 1 WPW10291704 (door-ice)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Cleveland, OH 44106
Jason N
Job Details: 06/21/2022
"Cc unit not start Customer stated unit takes a long time to finally start. Started unit cycle several times, no issues found. Found customer was not holding start button for 3 seconds countdown to start unit. Advised customer on how to start unit. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Maple Heights, OH 44137
Joe O
Job Details: 06/21/2022
"Cc: error codeFound error codes f9e1( long drain). Found drain pump clear of debris. Needs drain pump. Replaced drain pump. Found ui intermittently no allowing selections. Needs ui; ordrng 1 W11120178 (console), used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near Kirtland, OH 44094
Jason N
Job Details: 06/21/2022
"Cc unit leaking from underneathChecked under unit, while tipping back found unit is dripping from crack in bottom of tub. Unit will need tub replaced. Part not showing in stock at Marcone. Customer wants to know if we can procure tub from another vendor before he makes his decision whether to repair or replace. ; ordrng 1 63849 (Tub)"
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Avon Lake, OH 44012
Corina B
Job Details: 06/21/2022
"CC that the oven was really hot the next day. Ran diag no codes. Both ovens 75*. Temp sensor registering 75*. Heated ovens to 350*. Both cooling fans are running and turn off when opening the door. Ovens heated to 350 after 15 minutes. Waited another 10 minutes and bake element are off. Will need a control, could possibly have a stuck relay. ; ordrng 1 W11179310 (Control) and 1 W10801665 (Control wo power)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HV01
Near Avon, OH 44011
David R
Job Details: 06/21/2022
"Replaced main control and UI. Set up to correct model, time and date. Tested microwave and oven. Good. Op Test Ok."
We serviced a
KITCHENAID WALL OVEN
Model KEMS378SSSS00
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2022
"Cc unit not broiling Found broil open Needs broiler ; ordrng 1 WP9760774 (elmnt-brol) and 1 WPW10131825 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/21/2022
Cc unit leaving soap on door Found customer using excessive liquid soap Heater is already the updated part and (not in model range) Advised to swap to a pod and run a few loads to see if that helps
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chardon, OH 44024
Jason N
Job Details: 06/21/2022
"Cc unit not filling with water properlyRan diagnostics, found codes f3e2 for inlet temperature fault and f0e4 for spin speed limited by water temperature. Ran manual inlet water valve test, found no hot water coming in, valve buzzing. Checked pressure on both hot and cold sources, good pressure. Unit needs inlet valve replaced. Replaced valve using truck stock part. Water inlet operation test good. ; used 1 W11165546 (Inlet valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Painesville, OH 44077
Jason N
Job Details: 06/21/2022
"Cc unit needs control replaced.Customer stated unit needs control replaced due to unit not powering on, part was ordered by another company. Part ordered was the console. Ran diagnostics when arrived, unit powered on, no fault codes stored. Ran auto test, all functions passed. Started normal cycle, unit is working at this time, no issues found. Did not replace console. Advised customer if unit encounters any further issues, unplug unit for 5 minutes to power cycle. If this does not work call us back for service."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Customer complaint that unit is leaking, found a crack in the cold water valve, unit needs new valve; ordrng 1 W11220230 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Customer complaint that cooktop burners are too high, adjusted flames, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Cleared evaporator, installed new evaporator fan/thermistor harness, and control, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 06/21/2022
"Installed new heater, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Manny
Job Details: 06/21/2022
ran diagnostics found code f7e5 for shifter fault, unit have the bad shifter installed, replaced shifter with T/S# W10913953, since pre id parts are not here, ran diagnostics and calibration, opt test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44105
Manny
Job Details: 06/21/2022
"Cc unit not cooling, took temps and Ff at 58 and fz at 27, found evap cover in frost, steamed evap (28mins), tested components and everything checked out good, unit has good frost pattern on evap and good airflow, advise customer to allow 24 hrs for unit to get to set temperature. Opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Brecksville, OH 44141
Marie V
Job Details: 06/21/2022
"Cc that the unit is leaking and it damaged the floor. Removed unit, took pics front and back. Verify drain tube. Cleared out by running water also. Regulated pressure on system. Was a little high. Advice cust that office will contact . ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Broadview Heights, OH 44147
Marie V
Job Details: 06/21/2022
"Cc that the unit is not defrosting. Confirmed. Found freezer frozen. Called BJ help me diag, found harness open. Replaced harness and tested it. Brought new core for return.Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Painesville, OH 44077
Dan H
Job Details: 06/21/2022
"Customer complaint that unit tumbles for 30 minutes then stops tumbling but heat is still on, customer started timed dry cycle, confirmed, unit needs new motor ; ordrng 1 W11549461 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Shaker Heights, OH 44120
Manny
Job Details: 06/21/2022
"Replaced motor,shifter and capacitor, ran diagnostics cycle and calibration, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Avon, OH 44011
Marie V
Job Details: 06/21/2022
Replaced drip pan and gears for rails. Op test ok
We serviced a
MAYTAG DRYER
Model MED7000XW2
Near Bay Village, OH 44140
Corina B
Job Details: 06/21/2022
CC that there is squealing noise. Confirmed. Found the idler pulley worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Elyria, OH 44035
David R
Job Details: 06/21/2022
"Cc unit comp will start for 30 secs and then cut off and try itself again. Took off and replaced start device from t/s. Unit is staying on, waited 10 mins and can feel temp start to cool down. Give 24 hours to return to normal temps. Op Test Ok ; used 1 8201786 (STARTER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bentleyville, OH 44022
Brian M
Job Details: 06/21/2022
Cc unit not drying Found customer not using rinse aid Ran diagnostics no errors Ran auto test heater is turning on Filled rinse aid up Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/21/2022
"Cc: not coolingFound unit has no frost pattern. Found compressor pulling .96 amps. Tapped system. Found resting pressure at 30psi. Started unit. Found unit in an 18in vac. Needs compressor, evaporator, and drierCustomer does not want to repair at this time; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW
Near Solon, OH 44139
Brian M
Job Details: 06/21/2022
Cc unit randomly starts back up at end of cycle Found customer to be using wrinkle shield option Advised on settings OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/21/2022
"Replaced manifold and gas valve. Tested unit, does not smells like gas and an is burning evenly. Op test ok"
We serviced a
GE REFRIGERATOR
Model GSH25JSXBSS
Near Shaker Heights, OH 44120
Manny
Job Details: 06/21/2022
"Cc unit not making ice and things in the fz are melting or not freezing all the way, took temps and 22 in fz and 48 in ff, compressor not running tested with compressor tester and not running hooked up killawatt meter and compressor pulling 9.80 amps unit will need a seal system repair, customer will not proceed with the repair ; ordrng 1 WR87X20798 (compressor) and 1 WR87X29147 (ref evaporator) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 41794812301
Near Chardon, OH 44024
Brian M
Job Details: 06/21/2022
"Cc no heat Found heater and thermostat open, found bearing grinding Advised on bearing, heater and thermals replaced ; ordrng 1 131475320 (heater assy) and 1 3204267 (thermo-safety!dryer) and 1 134120900 (thermal limiter) and 1 5303281153 (bearing kit-rear), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Cleveland, OH 44102
Corina B
Job Details: 06/21/2022
CC that the lid needs to be closed. Confirmed. Replaced the latch. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Lorain, OH 44052
Gabriel P
Job Details: 06/21/2022
Ran all diagnostic test pass found and off balance error delete advise customer how to load unit ran drain and spin pass unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Elyria, OH 44035
Gabriel P
Job Details: 06/21/2022
"Follow all step of seal system,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near Elyria, OH 44035
David R
Job Details: 06/21/2022
Customer does not want looked at since not under warranty ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Elyria, OH 44035
David R
Job Details: 06/21/2022
Replaced door gasket. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID RANGE
Model KDRS462VSS03
Near Chardon, OH 44024
Joe O
Job Details: 06/21/2022
"Cc: not working, error, fan running with oven offFound error codes f8e0(cooling fan, blower low speed too low). Ran test bake. Pulled f8e0 error. Checked blower for obstructions and checked connections. Needs blower. Part shows out of stock. Office to reschedule ; ordrng 1 WPW10245511 (blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model JCD2389GES
Near Jefferson, OH 44047
Joe O
Job Details: 06/21/2022
"Cc: not cooling properly, freezer frosted overOhmed out heater and bimetal from defrost control. Found bimetal open. Needs defrost heater assembly and defrosted.; ordrng 1 WP61006199 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Chardon, OH 44024
Brian M
Job Details: 06/20/2022
"Cc of noise Needs idler pulley replacement ; ordrng 1 4392067 (DRYER REPAIR KIT), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/20/2022
Replaced the harness. Found a break in the white wire. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Cleveland, OH 44128
Corina B
Job Details: 06/20/2022
Replaced the ui and control. Opt test ok found the waterline dripping. Advised cust to replace the line.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, OH 44060
Jason N
Job Details: 06/20/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wickliffe, OH 44092
Jason N
Job Details: 06/20/2022
"Cc unit offbalance, now unit keeps saying close lid Customer stated the unit was not able to balance loads during spin cycle and now unit will not start and keeps saying close lid. Found lid latch had fallen down inside cabinet, bezel sitting in wash tub, broken. Unit will need bezel to remount latch before any diagnostics can be done for offbalance issues. ; ordrng 1 W11545554 (Bezel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Bedford Heights, OH 44146
Manny
Job Details: 06/20/2022
"Replaced slides, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Madison, OH 44057
Dan H
Job Details: 06/20/2022
"Customer complaint that unit is not dispensing fabric softener, found port clogged, cleared ran test cycle, unit dispenses fabric softener, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Perry, OH 44081
Dan H
Job Details: 06/20/2022
"Installed new heater, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Mentor, OH 44060
Joe O
Job Details: 06/20/2022
"Installed door. Tested ui, dispenser and ice maker. Op test okFound mullion wires corroded in mullion rail. Customer does not want to repair mullion rail at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Avon, OH 44011
Marie V
Job Details: 06/20/2022
"Replaced pump motor. Tested unit , verify for leaks. No leaks. Op test ok"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Elyria, OH 44035
Gabriel P
Job Details: 06/20/2022
Gearcase was locking customer the side not to fix he svc
We serviced a
WHIRLPOOL RANGE
Model WOS92EC7AS04
Near Middleburg Heights, OH 44130
David R
Job Details: 06/20/2022
Replaced broiler element. Ran broil cycle. Good. Op Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, OH 44011
Marie V
Job Details: 06/20/2022
"Replaced heater. Tested unit, no leaks, op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Joe O
Job Details: 06/20/2022
"Cc: flashing, not runningFound error code f8e4(float switch open). Found unit had water in float tray. Removed, ran with no detergent. Found supply line has small sign of water leaking, and drip tray water signs show leaking coming from supply line. Supply line not currently leaking. Ran test cycle. Could not duplicate leak. Advised customer to have supply line replaced. Customer showed pop"
We serviced a
GE RANGE
Model JGB650EEF1ES
Near Madison, OH 44057
Dan H
Job Details: 06/20/2022
"No answer at door, called customer, customer is unable to make it here today, customer needs to be rescheduled ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHD2251TF6
Near Cleveland, OH 44134
David R
Job Details: 06/20/2022
Replaced UI. All options on screen working correctly. Good. Op Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Seven Hills, OH 44131
David R
Job Details: 06/20/2022
"Replaced heater. Ran diagnostics, good. Op Test Ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Brecksville, OH 44141
David R
Job Details: 06/20/2022
"Cc unit is hot, not cooling. 70* both sections. No frost pattern on evap. Tapped system and found in vacuum. Compressor keeps coming on 2-5 seconds overloading and shutting on. Will need compressor kit. Customer paid SVC only. Do not order parts * 3 job count ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.2513241
Near Painesville, OH 44077
Dan H
Job Details: 06/20/2022
"Customer complaint of black specs on clothes, found mildew underneath wash plate, advised customer to run clean washer cycle with affresh, unit is operating as designed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Corina B
Job Details: 06/20/2022
Document what part.; used 1 279816 (CUTOFF) from stock
We serviced a
GE REFRIGERATOR
Model PFSS5RKZHSS
Near Mentor, OH 44060
Joe O
Job Details: 06/20/2022
"Cc: not cooling properlyCustomer stated they pulled unit out and cleaned the coils. Found temps in ff section at 36 degrees, freezer at 8 degrees. Customer has no products in unit. Unit has good frost pattern. Compressor running, fans running. Could not duplicate issue. Advised customer the coils being dirty could have caused the compress to over heat. Advised customer to load unit and monitor. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLA20ELSS01
Near Cleveland Heights, OH 44106
Manny
Job Details: 06/20/2022
"Cc that unit leaked and they are upset and wants us to fix the damage, took pics of the floor front and back of unittold customer I have to order the fill tube and line he stated that hes not paying us since we need to do something about the damaged floor. Took pic of the floor, floor is a little warped in the front and the back as well, spoke to mp to document ; ordrng 1 W11176463 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details: 06/20/2022
"Cc unit door was lock and draining constantly, door is ope and water inside the unit, latch is broken looks like it was forced open, ran diagnostics and was able to get codes f20 acu fault and f29 for door not unlocking unit will need control latch and pressure switch ; ordrng 1 W11574590 (Control) and 1 W11044866 (switch-wl) and 1 W11035628 (latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Berea, OH 44017
Gabriel P
Job Details: 06/20/2022
Found gearcase leaking lots of oil ordering parts needed ; ordrng 1 W10721967 (Pulley) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11454372 (Gearcase)
We serviced a
SAMSUNG DRYER
Model Dve45r6100w/a3
Near Chesterland, OH 44026
Brian M
Job Details: 06/20/2022
"Cc unit not heating Found element Open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH0
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/20/2022
"Cc unit smoking from panel, thermal eventCustomer had unit uninstalled and removed to garage, front panel was pulled off. Customer stated they do not want repaired, just documented that the unit caught fire. Found main control power connection melted and burnt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/20/2022
"Cc of leak at dispenser Could not duplicate issue but reseated line at hinge Advised to watch Customer requested to replace the dispenser tray Customer to install ; ordrng 1 WPW10317261 (tray-drip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model PYG2200AWW
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/20/2022
"Replace belt,pulley and blower,opt test ok ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lorain, OH 44052
Marie V
Job Details: 06/20/2022
"Cc that the unit makes a noise when it starts. Noise is when unit is spinning the basket to evenly get them wet. Ran diag, found error code F0E5 off balance load. Deleted error code and started a load. Unit is working as designed at this point.op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Cleveland, OH 44120
Jason N
Job Details: 06/20/2022
"Cc unit oven not workingChecked power in to unit at terminal block, 118v L1/2 to N, 207v from L1 to L2. Ran bake and broil tests, neither element turning on. Checked thermal fuse in rear, checked good for continuity. Unit needs control board. ; ordrng 1 W11528354 (Control)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Lakewood, OH 44107
Corina B
Job Details: 06/20/2022
"CC that the unit is getting to hot. Confirmed found the heater grounded to ground. Will need a new heater. ; ordrng 1 WE11X21156 (Heater assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW02
Near Broadview Heights, OH 44147
David R
Job Details: 06/20/2022
"Cc unit freezing, frost around edges. Found top of gasket is out of place, causing warm air to enter and freeze. Corrected gasket, also steam ice and gasket to conform correctly, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW00
Near Garfield Heights, OH 44125
Jason N
Job Details: 06/20/2022
"Cc unit ff section not coolingFound frost and ice buildup in freezer section, no airflow to ff section. Checked door gaskets, all checked good. Cleared ice and frost from freezer section, steamed out air passages. Good airflow to ff section. Used silicone to seal freezer liner gaps. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/20/2022
Installed leds OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/20/2022
Cc no Ice Found fill tube frozen Cleared and tested OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS15
Near Kent, OH 44240
Brian M
Job Details: 06/20/2022
"Cc unit not cooling and compressor is loud Customer stated that he requested a quote for repair and was under the impression that we would have the parts today Needs compressor replaced ; ordrng 1 W10309994 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near East Cleveland, OH 44112
Joe O
Job Details: 06/20/2022
"Cc: freezer door not staying shutFound freezer door not sealing. Gasket in good shape. Found upper hinge bent. Found cam worn. Needs cam, upper and lower freezer door hinges; ordrng 1 W11505709 (Hinge) and 1 W11093938 (hinge-door) and 1 W11095731 (cam-door) and 1 W10900532 (cam-door)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/20/2022
Installed led modules. Op test ok Customer paid svc on first visit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland Heights, OH 44121
Joe O
Job Details: 06/20/2022
"Cc: not cooling, leakingFound ff temps at 72 degrees. Could not check freezer temps as freezer door is stuck shut. Found ice maker water line connected to house supply. Corrected ice maker line. Advised customer to unplug unit unit completely thawed in freezer and door opens correctly. And then monitor after re connecting to power. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve."
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Garrettsville, OH 44231
Brian M
Job Details: 06/20/2022
Cc of double dry times Found vent needing cleaned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Warrensville Heights, OH 44128
Jason N
Job Details: 06/20/2022
"Installed freezer door slides and evaporator fan motor. Door operation good, properly sealing to cabinet and good airflow to ff section. Advised customer to allow up to 24 hrs for unit to return to desired temperatures."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Grafton, OH 44044
David R
Job Details: 06/20/2022
"Replaced heater, ran diagnostics test. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS21KAWH00
Near Garrettsville, OH 44231
Brian M
Job Details: 06/20/2022
Cc of noise and leaking Found fan motor bearings loud Fan motor is NLa Customer will try and find aftermarket one . $150+tax labor If customer finds one ; ordrng 1 2160412 (motor-evap)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mentor, OH 44060
Dan H
Job Details: 06/20/2022
Installed new door panel
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44113
Manny
Job Details: 06/20/2022
"Replaced valve, ran diagnostics , unit started to fill but water stop coming in, unit has low water pressure coming in from under sink, noticed a water hammer arrestor, son the dual valve for sink and dishwasher, turn water off disconnected fill hoses and turn water on and barely any water on the dishwasher side but good pressure on the sink side, customer will need a plumber to look at the water valve under the sink"