Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8432 customer reviews

Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 CC that there is a loud noise. Ran diag found the damper rattling when opening and closing. Will need a new damper ; ordrng 1 WPW10479155 (control)

Near Miles Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER MAYTAG MAV7600AWW CC that the unit will not do anything except spin. Found the timer is not advancing. Will need a new timer. ; ordrng 1 WP22003499 (timer)

Near Orchard Cir, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

REFRIGERATOR GE CFE28USHBSS Replaced parts listed. No good. Needs display bd and pcb feature bd ; ordrng 1 WR17X27131 (display asm ss kcup) and 1 WR55X26546 (pcb asm feature boar)

Near OH-45, Austinburg, OH 44010
Jason N.

Jason N.

DRYER FRIGIDAIRE FARE4044MW1 "Cc unit not heating but still blowingChecked power in to unit, good at 242v. Checked thermals, found element open. Unit need heater element. ; ordrng 1 137114000 (heater17470), used 1 SHIPPING (shipping and handling) from stock"

Near College St, Austinburg, OH 44010
Arthur V.

Arthur V.

MICROWAVE MAYTAG MMV4206FZ2 Replaced mag tube Op test good.

Near Callahan Rd, Rome, OH 44085
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM404ESS3 The water valve was almost completely off. Op tested good

Near Shaker Blvd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED2FHEXNL02 I’m not able to replace the valves because none of our shut off valves work I tried shutting the man off but water still got past. Customer needs a plumber first; saved tckt

Near E 260th St, Euclid, OH 44132
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW4 Replaced control and console. Ran service cycle and unit passed. Took core for return op test good

Near Paine Rd, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE JENN-AIR JIS1450DS1 I put the unit in a big cycle for 350 waited 25 minutes unit was on the dock correct temp.

Near Landerhaven Dr, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5600XW0 Installed new part unit op tested failed. The lock will not cycle the striker is cracked ordering both striker and lock; ordrng 1 W10404050 (lid lock) and 1 WPW10240513 (door strike)

Near S Green Rd, South Euclid, OH 44121
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4950XW0 "Replaced parts, op test good"

Near Murray Rd, Valley View, OH 44125
Corey L.

Corey L.

WASHER MAYTAG MVWB765FC3 "Customer complaint washer not working and had f6 codes, unit started for tech with no issues, completed a fill on rapid wash, canceled and ran diagnostics found f6e2 and e3, cleared, following tech sheet if led is on solid and 5 vdc are present to the ui replace control, replaced parts with control and ui sent, calibrated, op test good"

Near Country Ln, Warrensville Heights, OH 44128
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBFC42FTS03 "Replaced fan, power not getting to motor now, cycled power again and control now sending power to motor again, op test good"

Near Capital Hill Cir, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500BW0 I took a picture of underneath the unit it needs a stater rotor RPS sensor there’s no way in good Conscience put bearings into this machine and guarantee it without replacing all the electrical components underneath the machine. Est only I have the bearings with me I took them; ordrng 1 280146 (rotor) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)

Near E 68th St, Cleveland, OH 44103
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDW01 Gasket keeps coming off or out of the channels of the door. Needs a new gasket it’s causing moisture buildup inside the freezer blocking all the airports preventing proper cooling in the fridge; ordrng 1 W10838574 (gasket-dor)

Near Eastway Rd, South Euclid, OH 44118
Corina B.

Corina B.

WALL OVEN KITCHENAID KOCE507EWH06 "CC that the oven does not reach temp and the microwave door does not close properly to heat up. Ran diag f1e5 Microwave oven inverter error, door switches are not operating properly. Called t/l Adrian. Had me twist the door. Door is closing properly. Heated oven to 350*, temp good. Optest ok."

Near Hacienda Dr, Parma, OH 44130
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that there is no ice. Ff 40* ice maker 16* Fz 5*. Ran step 56 e2 motor lost position. Ran step 57, did not complete. Replaced ice maker from surplus t/s. Cycled ice maker. Advised cust it takes 72 hrs for a full bin. Optest ok.; used 1 W11294907 (ICE MAKER) from stock"

Near Hunt Rd, Strongsville, OH 44136
David R.

David R.

RANGE WHIRLPOOL WFG525S0HV1 Cc bake not working. Will spark 3/4 times but will not light. Checked voltage checks. Control and spark module check good. Ordering ignitor ; ordrng 1 WP9758079 (igntr-oven)

Near E 38th St, Lorain, OH 44055
Gabriel P.

Gabriel P.

WASHER ELECTROLUX ATFB6000ES1 Bearings on basket is loud giving estimate they will not fix

Near Detroit Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC565FW2 Took pictures of pop is under one year manufacture warranty is only one week old ran diagnostic no error code ran auto test and calibration pass ran manual test cold water and hot are correct unit working as design advise customer how to use unit properly

Near Evergreen Ct, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit leakingCustomer states it’s making a small puddle, seems to be on a rinse cycle. Ran auto test, noticed while filling step, cold water line began to drip on valve connection. When in spin step, dripping a lot. Connection tight enough not to leak at a standstill, but will leak with vibration/movement. Tightened connection. Reran fill test and auto test, no other leaks found on unit. Op test good."

Near Argee Dr, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 CC that the unit is not making ice. Jumped the ice maker found the gears are stripped. Replaced the ice maker from t/s. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve. Cycled ice maker. Optest ok.; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Erie Rd, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit not coolingCustomer stated it was a floor model, never cooled since it’s been plugged inCompressor running, installed piercing valve, low side in 28 in vacuum. Added some r134a, checked for leaks, found leak at discharge tube to condenser connection. Cut connection, repaired. Installed UV filter drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum for 15, no change to gauges. Recharged system with 4.5oz. Of r134a. Unit starting to cool. Advised customer to allow at least 24 hrs for unit to regulate temps to set points. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 WPW10143759 (DRIER) from stock"

Near Glen Dr, Eastlake, OH 44095
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "Replace harness control and control panel told customer they going to have to call whirlpool for the new update on wife controls,opt test ok"

Near Park Pl, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4850HW1 Found error code f8e1 long fill no fill found drain hose on floor so when basket fill it empty water out advise customer how to properly install it opt test ok

Near W 7th St, Lorain, OH 44052
Jason N.

Jason N.

WASHER WHIRLPOOL MVWC465HW2 Installed control and lid latch. Ran auto test and calibration. Op test good.

Near Nelmar Dr, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR AMANA ART318FFDW06 "Installed coupler to evap and held 28” vac, added 3.7 oz r134a, low side staying in a 15” vac, called tl, amp draw on comp was 8 a bit low, advised adding more refrgnt and if amp draw or pressure don’t go up then redo connections at comp then replace filter drier, after adding another oz unit had better frost pattern and pressure on low side rose to 10 vac, found coupler leaking after moving lines to fit in comp area on comp, emptied and removed coupler and soldered in connection, held vac, added 3.8 oz, unit complete frost pattern, low side at 3 vac, op test good"

Near Chestnut Commons Dr, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ "Cc unit door gasket not sealing and missing part for doorFound unit freezer door gasket with gap on top side, needs steamed and stretched. The right side ff door was removed from unit when customer returned, they lost the door bracket. Unit needs right hand door bracket.; ordrng 1 WP12963205ED (door hinge)"

Near Mentor Ave, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR GE PFS22MIWABB "Cc unit still has rising freezer temps Customer stated it doing the same thing as before, freezer temps will rise in the afternoon, and then return to normal by morning. Freezer temps at 15 degrees presently. Checked compressor, running, but only pulling .71a. Pulled evap cover, only frosted halfway. Temps rising in defrost cycle because freezer is never reaching 0 degrees. Unit has a refrigerant leak, needs sealed system repair. Customer not repairing.; saved tckt"

Near E 197th St, Euclid, OH 44119
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc no lights were coming on, said he replaced some switch or put a wrong switch in. I put the back cover on, checked to make sure everything was plugged in control correctly. 120v from outlet. Plugged unit in, just press start, lights came on. No error codes. Ran diagnostics, ran calibration. All components check fine. Op test ok"

Near Edinborough Dr, Bay Village, OH 44140
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed new control, evaporator fan, and thermistor, op test good"

Near Oakbrook Oval, Cleveland, OH 44129
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WMH53521HZ4 "When close door it said door still open replace interlock switches from truck stock and it fix that problem but did not heat when deeper into diagnostic there a defective magnetron ordering ordering the fuse as well also motor turnable is fine won’t need parts what making a loud noise is magnetron ; ordrng 1 W10818686 (magnetron), used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Hummingbird Cir, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC704FBS01 heater on door working and is not snap is good disconnect line on top ran test 97 fill icemaker no water came out there was 120 voltage going to valve not realizing it ordering valve and filter housing ; ordrng 1 W11024083 (housing) and 1 W11194380 (valve)

Near Atlantic Ave, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER WHIRLPOOL WFW87HEDW1 Installed control and panel Ran auto test unit completed with no error OP TEST OK

Near Wexford Dr, Solon, OH 44139
Brian M.

Brian M.

FREEZER WHIRLPOOL WZF34X16DW01 Cc unit frosting on air tower Found ice frost build up on tower looks to be from Called whirlpool, Advised to replace the fan ; ordrng 1 WPW10359880 (motor-evap)

Near E 141st St, Cleveland, OH 44128
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSRX25FSST01 Cc unit not making ice after replacing with new ice maker Found ice maker getting power but will not rotate Needs ice maker Customer will reach out to who he purchased ice maker from

Near Auburn Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8989SHZ0 Complaint won’t latch Found door not sitting in correctly on right hinge Put door into place Door closes properly now

Near OH-303, Streetsboro, OH 44241
David R.

David R.

WASHER WHIRLPOOL MVWX655DW1 "New actuator that was put in last time after a few cycles the motor started acting bad, making noises while agitating. Replaced with another new one from t/s. Tested and calibration. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

Near Huntington Cir, Elyria, OH 44035
Corina B.

Corina B.

WALL OVEN JENN-AIR JJW2830WS00 "CC that there is a f8e0 code. Found f8e0 found a service pointer W10702370. Checked the blower fan, clear. Will need a new ui."

Near E 49th St, Cleveland, OH 44125
Brian M.

Brian M.

WASHER WHIRLPOOL GHW9400PW0 Cc unit filling when off and leaking Replaced valve ran test cycle Found water to be leaking from drain port and bellow Drain filter was not seated all the way in and there is a rip in the bellow Needs bellow ; ordrng 1 WP8182119 (bellow)

Near Winchester Dr, Solon, OH 44139
Jeff M.

Jeff M.

WASHER AMANA NTW4605EW0 Installed new part unit op tested good

Near Arrowhead Ave, Cleveland, OH 44119
Dan H.

Dan H.

RANGE JENN-AIR JDRP536WP03 "Customer complaint that unit chimes every minute after oven is used until breaker is reset, ran diagnostics found f1e1(oven appliance manager/ wiring connection) error code, appliance manager is sending 14vdc to user interface , called whirlpool techline spoke to Andrew said to replace the harness; ordrng 1 W10830809 (harns-wire)"

Near Majestic Oaks Trail, Broadview Heights, OH 44147
David R.

David R.

WASHER MAYTAG WTW5640XW2 "Cc unit not spinning, or agitating. F7E1 basket speed fault, F7E5 shifter fault, F7E6 motor fault. Went through diagnostics mode. Did not spin or agitate. Wen into manual mode, did not spin or agitate. Went through tech sheet. Connection from harness of control down to shifter/motor and cap are good. Checked ranges of where resistance should be, out of range. Needs motor, cap and shifter.; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"

Near Red Pine Way, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit freezing product in drawersCustomer states she has had to throw out food recently due to freezingTemps in ff normal at 37 degrees, noticed very little product in drawers and in ff generally. Advised customer that due to little product in unit, things will absorb more cold air to the point of freezing. Advised customer that unit will need to be stocked with more product to prevent certain items from absorbing too much cold air and freezing. Unit op test good."

Near Concord Hambden Rd, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFZ05 "CC that the ff section is not cooling. Fz 5* ff 55*. Found the freezers back wall covered in frost. Pun unit in a defrost, 0 watts. Found the connections to the heater is unplugged. Plugged heater in 3.5 amps on the heater. Steamed out evaporator and the air baffles to the ff section. Optest ok."

Near S Park Blvd, Parma, OH 44134
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit making a grinding noise when agitatesRan auto test, abnormal grind noise in both agitate and spin steps. Checked under unit, found marble in belt guard underneath pulley. Removed and retested, no abnormal noises found. Op test good."

Near E 235th St, Euclid, OH 44123
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 Installed control and wire harness Programmed board OP TEST OK advised it may take 72 hours to readjust temps ; used 1 SHIPPING (shipping and handling) from stock

Near Leggett Rd, Montville, OH 44064
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL TXI21A3W "Customer complaint I’m not working, jumped I’m, im is cycling and calling for water without water, asked for shut off location, customer did not know where that would be, advised it would be under fridge location in basement most likely, we went down and found shut off was in the off position, turned on, op test good"

Near Washington Blvd, University Heights, OH 44118
Jason N.

Jason N.

WASHER MAYTAG MVWC200XW2 "Cc unit basket loose and unbalanced Ran diagnostics, no codes stored. Tested basket springs, basket bouncing all over, very weak springs. Unit needs suspension springs.; ordrng 1 W10780048 (suspension)"

Near S County Line Rd, Geneva, OH 44041
Dan H.

Dan H.

WASHER GE GTWN4250DWS "Customer complaint of bad smell, took basket out, nothing found underneath, drain system is clear, smell is coming from customers drain, advised customer that they need a plumber, unit keeps stopping mid cycle, unit continues when start button is pressed, unit needs new control, customer does not want repair ; ordrng 1 WH12X10614 (washing machine main), used 1 SHIPPING (shipping and handling) from stock"

Near Wintergreen Dr, Solon, OH 44139
Corey L.

Corey L.

WASHER WHIRLPOOL WET3300XQ2 "Replaced agitator, op test good"

Near Detroit Ave, Cleveland, OH 44113
Jason N.

Jason N.

DRYER WHIRLPOOL WED4850HW0 "Cc unit not turning onConfirmed unit has power. Replaced start switch using customer supplied pre Id part, not in list (Wpw10446920). Unit starts, good heat, op test good."

Near Woodworth Ave, Painesville, OH 44077
David R.

David R.

DISHWASHER KITCHENAID KDFE104HPS0 Cc box hanging. Wiring box where wires come into unit was on floor. Put into correct spot. Op test ok

Near Winding Trail, Strongsville, OH 44149
Dan H.

Dan H.

DRYER MAYTAG MEDB835DW4 "Customer complaint of noise, confirmed, found blower wheel housing seal loose causing vibration noise, corrected, op test good"

Near Douglas Ct, North Royalton, OH 44133
Jeff M.

Jeff M.

DRYER MAYTAG MEDB755DW2 When the dryer is on the motor makes a very loud humming noise. Needs a new motor ; ordrng 1 279827 (motor!dryer)

Near Marine Pkwy, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 "Timer is sticking needs a new timer recommended for the customer to call Whirlpool first to see if they will cover the part given that the machine is only 2 1/2 years old; ordrng 1 WPW10185982 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Tiffin Ct, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Cc unit not spinning Found tub hub damaged Needs tub hub ; used 1 W10528947 (HUB) from stock

Near Warrensville Center Rd, Warrensville Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KFXS25RYWH1 "Customer complaint ui is bubbling and gaskets are torn, confirmed, replaced ui, op test good, gaskets are not correct to this unit, one gasket was grey not white and they both were too long, unable to find a part number on gasket, part lookup sends to same part ordered, parts dept to do research on correct parts needed, not scheduling at this time pls call to schedule return; saved tckt"

Near Gloucester Dr, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSC48QKS01 Cc no cool Found compressor running but loud and super hot Removed evap cover no frost pattern Will need compressor evap heat exchanger and pan heater

Near Pepper Dr, Solon, OH 44139
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WOC75EC7HV03 "Installed new user interface , op test good"

Near Huntington Close, North Royalton, OH 44133
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW0 The noise in the customers hearing is from the agitator as it washes back-and-forth the noise is common unit is operating as designed

Near Marine Pkwy, Mentor-on-the-Lake, OH 44060
David R.

David R.

WASHER KENMORE 110.2234251 "Cc, she had a rag stuck in the lock. Door wouldn’t open. Top loader. Got permission to pull rag and rip it, whatever to get it out. One good pull, came out. Ran diagnostics, lock it good. Op test ok."

Near Northwood Tr, Strongsville, OH 44149
Arthur V.

Arthur V.

DRYER WHIRLPOOL WHD5090GW0 Replaced control. Op test good. Took core for return

Near Selkirk Dr, Madison, OH 44057
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 "Replaced the latch. Found strike not hitting properly, found the metal clip not in place for strike. Adjusted the strike. Ran a calibration. Started a rinse and spin. Optest ok."

Near W 63rd St, Cleveland, OH 44144
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc water leaking. Pin hold in line in door. Ordering door.; ordrng 1 LW11037733 (dor-fip)

Near Camden Cir, Strongsville, OH 44136
Dan H.

Dan H.

REFRIGERATOR GE PSF26NGNAWW "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 44 degrees, found evaporator fan not running, found freezer section door switch broken, unit needs new freezer section door switch and evaporator fan motor and blade; ordrng 1 WR23X21444 (switch) and 1 WR60X10185 (motor evap dc) and 1 WR60X30922 (BLADE), used 1 SHIPPING (shipping and handling) from stock"

Near Cinnamon Trail, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER WHIRLPOOL WFC7500VW2 Cc unit leakingFound unit with large chunk out of bottom of bellow gasket. Unit needs bellow gasket.; ordrng 1 WPW10193056 (bellow)

Near OH-307, Jefferson, OH 44047
Jason N.

Jason N.

DRYER SAMSUNG DV48H7400GW/A2 Installed drive belt and belt pulley. Operation test good.

Near Eagle Rd, Willoughby Hills, OH 44094
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4950XW3 "Customer complaint washer not spinning, confirmed, ran diagnostics found speed and shifter faults, cleared, ran tach test, tach test failed, power getting to shifter, quoted to replace with ts part, ok, replaced shifter, op test good ; used 1 WPW10006355 (ACTUATOR 57.13) from stock"

Near Snow Rd, Parma, OH 44134
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Replaced control, op test good"

Near Glendale Dr, Rocky River, OH 44116
Brian M.

Brian M.

DRYER MAYTAG MGDC465HW0 Cc of no heat Found igniter open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279311 (IGNITORXXACADEMY RETURNXX) from stock

Near Mogadore Rd, Kent, OH 44240
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 CC that the unit is dispensing crushed ice. Found the connections to the augur motor came unplugged. Reconnected the solenoid with zip ties. Cubed ice is coming out of the dispenser. Optest ok.

Near Sarasota Dr, Parma, OH 44134
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE535S0JS0 Called David at techline. Area larger than a quarter and has sharp areas. Unit unrepairable per techline. See pics. Wlp to contact customer.

Near Reef Rd, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW6620HC0 Ran diagnostics no errors. Cycled unit no noise or walking. Had customer put a load in washer. No issues. Unit did not walk of have excess movement. Unit finished load with no issues. Could not duplicate issue. Advised to not do small loads and to add clothes if unit goes off balance.

Near Holly Dr, Mentor-on-the-Lake, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Ran diagnostic found error 5-1 also unit will fill but pump will not start pumping the water it will stay humming replacing from truck stock took pictures of pop is under one year manufacture warranty ,opt test ok ; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Framingham Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR GE GFE24JGKBFWW Unit was not making no noise anymore but lost cooling temp on freezer was 65 and temp on fridge was 60 degrees compressor over heating tap system found 0 on gages giving estimate

Near Hummingbird Cir, Westlake, OH 44145
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV350AERXAA03 "Replace parts ran time dry for 20 minutes then auto cycle,for few minutes,opt test ok"

Near Westchester Dr, North Olmsted, OH 44070
Corina B.

Corina B.

RANGE AMANA AER6303MFW2 CC that the burners and the broil came on when the unit was not turned on. Checked the terminal block l1 to n 188 volts l2 to n 188 volts l1 to l2 380 volts. Checked the outlet same voltages. Will need an electrician.

Near David Dr, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint that unit is not dispensing detergent, ran diagnostics found f0e5(off balance), f8e1(valve failure), and f0e1(load detected during self clean), error codes, ran quick test cycle, valves opened, detergent pump is running, ran quick wash cycle, unit dispensed detergent, unit is operating as designed, customer is using non H.E. Detergent, advised this machine is designed for H.E detergent only"

Near S Woodland Rd, Shaker Heights, OH 44122
David R.

David R.

WASHER MAYTAG MVWB835DW4 "Cc not spinning. Had 2 large throw over blankets inside unit that was soaked. Unit is giving overload error code. Ran diagnostics, everything working correctly, ran load size test 52. Ran a rinse and spin, good. Let customer know about possible turning spin speed off. As of now everything checks good. Op test ok."

Near Squire St, Lorain, OH 44055
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced door. Seal is good. Op test ok

Near Eastwood Ln, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Replace parts,opt test ok recent icemaker had ice in it but it wasn’t harvesting it it was on time out that’s what the error code said"

Near Walker Rd, Avon Lake, OH 44012
Corey L.

Corey L.

DRYER AMANA "Customer complaint dryer not staying lit and thermostat was replaced, vent is solid rigid metal on an 8-10’ run with 2 elbows, flame is not staying lit, airflow felt weak outside, removed straight section connecting both elbows and found about 1.5 - 2” of lint build up, advised to clean customer cleaned out side while unit was being tested with vent off, flame still goes out in about 20-30 seconds, thermistors on heater box had inconsistent readings both jumping around from 15-38 ohms, nothing was grounded to cabinet, ordering thermistors and thermostat again; ordrng 1 W11050897 (cutoff-tml) and 1 WP3387134 (thrmst-fix) and 1 WP338906 (sensor)"

Near Delora Ave, Cleveland, OH 44144
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc not heating. Checked voltage, not getting 240 coming to outside terminals. Around 210vAC. Tested fuse and heating and connections to make sure nothing else was wrong. All components check good. Electrician needed. Unit good. Op test ok"

Near Chandlers Ln, Olmsted Falls, OH 44138
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW2 Customer complaint water level never gets deep enough to get the clothes clean Showed customer how to get the most water by using the bulky sheets cycle. Ran diagnostics no errors. Unit working as designed.

Near N Ridge Rd W, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER GE WBVH5300K0WW "Cc unit leaving water is dispenser Customer states that sometimes after cycle, some water is left in fabric softener and bleach compartments. Cleaned out dispenser, Ran diagnostics, ran dispense test t12, all compartments good flow into tub. No water left in dispenser at this time. Unit is also not level where customer has it, tilted right and forward currently, advised unit need be level or slightly tilted back, may be forcing water to the front of dispense drawer to collect. Unit is working as designed."

Near Biltamy Blvd, South Euclid, OH 44121
Arthur V.

Arthur V.

WASHER MAYTAG SAV5600AWW Found unit needs motor assy. Part needed is 40095003 which is discontinued. Motor will intermittingly start but at other times just humms. Turn by hand and it started.

Near Sanford St, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR AMANA ABB2224BRW01 Customer complaint of a intermittant ticking noise coming from the fridge. Unit off upon arrival. Cycled baffle no noise. Let unit cycle. customer stated she put some shrimp in a bowl in water on the top shelf and overnight the was some ice across the top but that was the only thing that froze in there. Advised cust to cover fresh product and to not sit things directly in front of vent. Adjusted refrigerant lines to stop vibration. Unit op test good. Adjusted fresh food temp from 4 to 3.

Near Dodgeville Rd, Andover, OH 44003
David R.

David R.

WASHER MAYTAG MVWX655DW1 "No error codes. Basket can spin freely. Ran diagnostics on it. Ran manual spin/agitate. No noise, no grinding. All normal sounds. Looked underneath. Good. No signs of anything wrong. Op test ok."

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Complaint handles are broken Found door handles to be damaged Needs door handles ; ordrng 2 WPW10672333 (handle)s

Near OH-303, Streetsboro, OH 44241
David R.

David R.

WASHER MAYTAG MVWB835DW0 "Cc not spinning, not agitating, wasn’t going through cycle. F7E5 shifter failure, F7E0 loss of power. Ran diagnostics, loud noise coming from gearcase, also will not spin. Took off washplate, hard to take off, will get messed up in process. Went underneath, grease coming down. Tried to take rotor off, seized on. Will need all lower drive assembly components, washplate, gearcase.; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10902814 (washplate) and 6 W11027980 (screw)s, used 1 SHIPPING (shipping and handling) from stock"

Near E Main St, South Amherst, OH 44001
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint dishwasher not draining, confirmed unit not draining replaced drain with ts, op test no good, found blower fan fault also and low/no water, unit needs cntrl and blower asm; ordrng 1 W11225084 (cntrl-elec) and 1 W11228135 (vent), used 1 W10876537 (PUMP-DRAIN) from stock"

Near Elbur Ave, Lakewood, OH 44107
Dan H.

Dan H.

DISHWASHER MAYTAG MDB4949SHZ1 "Customer complaint that dishes are not getting clean, ran diagnostics found 6-1(low/no water) error code, barely any water entering unit, good flow to valve, valve is receiving 120vac , unit needs new valve; ordrng 1 WPW10327249 (water intake valve)"

Near Beacon Hill Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

MICRO OVEN WHIRLPOOL WMH73521CS3 "Customer did not receive switches Spoke to SM about using truck stock Installed switches from truck stock Ran test everything is working properly OP TEST OK ; used 1 SHIPPING (shipping and handling), and 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Old Tannery Trail, Chagrin Falls, OH 44023
David R.

David R.

WORK WORK PHONE Will need help to get LastPass Password; saved tckt

Near Hubbard Rd, Madison, OH 44057
Dan H.

Dan H.

WASHER MAYTAG MVWB765FC2 "Customer complaint that unit stops mid cycle, ran diagnostics found f5e1(lid switch fault), f5e4(lid not opened between cycles), and f2e1(stuck key) error codes, lid is intermittently locking, unit needs new lid lock; ordrng 1 W10861642 (latch)"

Near Yosemite Dr, Euclid, OH 44117
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc that ice is clumping in bin Found ice to be clumping Ran test harvest and water valve test to see if ice maker was over fillingNo indication of over fill or leak at ice maker Checked dispenser to verify that it properly closes Advised to drop temps in freezer to help with ice production moved temps for customer Advised to give it 72 hours

Near Randolph Rd, Mogadore, OH 44260
Jason N.

Jason N.

RANGE WHIRLPOOL WFC150M0EW4 "Cc unit burning smell and not sure if oven is workingCustomer stated first time the oven was used, the unit smoked, they turned it off and haven’t used it since. Checked wiring and element. Power cord wiring wasnt fully tight on terminal block, tightened all connections. Ran bake test to 350, unit preheated, little smoke from new oven cavity, burning off manufacturing oils. Unit bake test good."

Near Richmond Rd, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4850XQ0 "Replace parts ran calibration and auto test,opt test ok"

Near Burns Rd, North Olmsted, OH 44070
Jason N.

Jason N.

REFRIGERATOR GE PFCS1NJWASS "Cc unit not coolingCustomer also stated the freezer door won’t stay closed, has to tape it shut.Confirmed unit at room temperature in both compartments. Found compressor not running. Checked voltage in to inverter, power in good at 122v ac, signal voltage good at 12.2v dc. Replaced inverter using misc. truck stock(WR49X10283). Compressor started and unit started cooling. Checked freezer door issue, found door gasket on bottom of door had come out of slot. Reattached door gasket, door close good, good seal. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."

Near South St, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SMYW01 "Found drain pan clogged with ice and ice all underneath bin steam all ice and clear,opt test ok"

Near Moorewood Ave, Avon Lake, OH 44012
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Found agitator bolt loose causing noise Tightened and tested with a heavy load. No noise. Op test good.

Near Norman Ave, Ashtabula, OH 44004
Jason N.

Jason N.

RANGE WHIRLPOOL WEGA25H0HN0 Cc unit continues to run after unit shut downCustomer states it will take an hour or more for unit to shutdown after bake cycle is shut off. Advised customer that these units have a cool down cycle after bake cycle end to ensure unit cools down to a safe temperature. Ran bake test to 250. Shut off bake. Confirmed flame went out and did not come back on. Cooling fan still running. Cooling fan still running 15 after cycle. Unit is working as designed.

Near Valewood Ct, Painesville, OH 44077
Jason N.

Jason N.

WASHER WHIRLPOOL MVWC6ESWW1 "Cc unit not spinning out clothesCustomer states she has to run several spins cycles to get water out of clothingRan spin and drain cycle, unit spin normal. Ran cycle with clothing load. Filled tub with water then switched over to spin. Unit tub will not turn, clutch slipping with so much weight in tub. After water has almost drained out, can get tub to spin by stopping cycle and reengaging spin. Unit needs drive tube/clutch assembly. Customer not repairing at this time, estimate only."

Near Strandhill Rd, Cleveland, OH 44128
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit is not cooling Found evap frosted over Ran forced defrost did not workSteamed out heater connectors found that 1 connector was not connected at all Moved and reconnected wire Ran force defrost and steamed evap OP TEST OK

Near W High St, Mantua, OH 44255
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint of pumping noise, confirmed, found unit stuck in continuous drain , canceled, ran diagnostics found f0e5(off balance) error code, Started drain and sound cycle, lid locked unit spun, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"

Near Cannon Rd, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHV Complaint not working Unit was plugged in for several days Found temps in freezer at -1 and 34 in fridge Can not duplicate a non working condition. Also kick plate is now missing and RTM doesn’t want one ordered Also advised that doors have dents and heavy scratches OP TEST OK

Near Nicholas Way, Kent, OH 44240
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF560SAFM2 CC that there was soap at the bottom of the unit when done. Checked the power at the control 120 volts to the pump and motor. Replaced the pump and motor from t/s. Ran a calibration. Optest ok. ; used 1 W11085683 (PUMP&MOTOR) from stock

Near E 111th St, Garfield Heights, OH 44125
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer won’t stop and is not heating, confirmed, customer using auto dry cycle, unit only getting 120, found threaded fuse not fully threaded in box behind unit, fully installed fuse, unit now getting proper voltage and heating, op test good"

Near E 163rd St, Cleveland, OH 44128
Corey L.

Corey L.

RANGE AMANA AGR6603SFS0 "Customer complaint oven not lighting just clicking, confirmed, found soot built up on ignitor and it had flexed away from burner, explained how to clean these, only lbr done was flexing ignitor back towards burner no chrg"

Near Wascana Ave, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR GE ZIS42NYB Cc of water leaking and not cooling Found water leaking from fill tube Found compressor not running and will not start Tapped system found unit to only have 10 psi of pressure with compressor not running System leak Spoke to BJ and quoted customer on recommend parts repair Needs compressor evap drain pan and water valve 2 tech and need 1 SR tech

Near Hemlock Point Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

KITCHEN WHIRLPOOL WDT750SAHZ0 "Installed inlet water valve, no leaks present. Ran wash cycle. Op test good."

Near Settlers Passage, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 CC that the unit is not making ice. Found the black and white wire not seated in the connection for the ice maker. Will need a new wire harness. Costumer is calling lowes to get an exchange do not order parts.

Near Nela Ave, East Cleveland, OH 44112
Corey L.

Corey L.

RANGE WHIRLPOOL WFG520M0BW0 "Customer complaint oven not working, confirmed found igniter open, quoted to replace with ts kit, ok, replaced igniter, op test good; used 1 12400035 (IGNITER XXACADEMY RETURNXX 52.99) from stock"

Near Sylvanhurst Rd, Cleveland Heights, OH 44112
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW75HEFW0 "Replace pump ran Cali test,opt test ok"

Near N Leavitt Rd, Lorain, OH 44053
David R.

David R.

RANGE JENN-AIR JGR8775RDS "Safety concerns, customer had food burn in oven while using broil. Checked power and outlet, good. Took back cover off to checked for signs of any burns marks, nothing all checked good. Put broil on, glow ignitor came on and fire came on less than 60 secs. Let run for a couple of mins, no signs of anything wrong. Advised customer food could of been too close and caught on fire. As of now everything checks normal. Op test ok"

Near Coopers Run, Strongsville, OH 44149
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, system is not holding a vacuum, found a leak at corroded bend on condenser, unit needs new condenser ; ordrng 1 W10865728 (condenser), used 1 W10890087, 1 W10890117, and 1 W10891058 from stock"

Near Linwood Ln, Aurora, OH 44202
Arthur V.

Arthur V.

WASHER MAYTAG MVWB865GW Needs two front leveling feet for unit. Damage is limited to cabinet and is not related to leveling feet issue ; ordrng 2 WPW10687506 (leveling leg)s

Near Euclid Ave, Willoughby, OH 44094
Corina B.

Corina B.

DISHWASHER KITCHENAID KDPE234GPS0 CC that there is a light flashing on the ui. Ran diag 2-1 there is a light flashing on the ui. Ran a calibration. Light came back on. Will need a ui. Part is still under warranty.; ordrng 1 W11162736 (console)

Near Deerfield Dr, North Olmsted, OH 44070
Dan H.

Dan H.

DISHWASHER AMANA ADB1400AGS1 "Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, started normal wash cycle, incoming water temperature at 78 degrees, glass in upper rack did not fill, unit needs new sump assembly ; ordrng 1 W10888591 (pump and motor)"

Near Broadale Rd, Cleveland, OH 44109
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBSD608ESS01 Optic sensor light not staying on solid when door close will need to be replace ice maker has ice in it but not harvesting ordering part needed ; ordrng 1 W10757851 (optic bd set ref) and 1 W10774434 (icemaker)

Near Granite Ct, Westlake, OH 44145
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found damper very noisy. Needs replaced Reschedule per customer request ; ordrng 1 WPW10479155 (control)

Near Robert St, Wickliffe, OH 44092
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "CC that there is a loud buzzing and not cooling. Unit was unplugged when arriving. Compressor is loud. Let unit run, no frost pattern on the evap. Will need a new compressor and evap. ; ordrng 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s and 1 WPW10507886 (compressor), used 1 WPW10143759 (DRIER) from stock"

Near Lewis Rd, Olmsted Township, OH 44138
Corey L.

Corey L.

DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint dishwasher not working, started unit unit not starting water does not begin to fill, float switch clear and water is getting to unit, canceled and ran diagnostics, no errors, unit ran through diagnostics, unit has a rubber hose extension added to drain, advised hose needs to meet heat and detergent reqmnts, gave installation sheet part number for reference"

Near Vineyard Rd, Willowick, OH 44095
Jeff M.

Jeff M.

DISHWASHER GE PDW8280N00SS It appears that the washer was interrupted mid cycle there was no water by the float. So the machine wasn’t able to determine if it needed to drain or fill. I ran a short cycle drained it all out the drain tested good strong flow. Unit tested good

Near Pheasant Run, Mayfield Heights, OH 44124
Corey L.

Corey L.

WASHER MAYTAG MVWX700XL1 "Customer complaint washer takes an extra drain to fully spin out clothes and is loud, confirmed found f7e5, f7e1, and f737 faults, bearings failed, unit needs gear case W11132267, customer does not want repair ; used 1 SHIPPING (shipping and handling) from stock"

Near Turney Rd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Water line was cracked. I remove the chunk of waterline there was enough to reconnect it properly. The installers remove the door and we’re not very careful reinstalling the door. This is the door where the waterlines and harness need to be fed through the hinge typically a two-man job.

Near Rolliston Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Cc: ice build up in freezer, leaking to ff sectionFound ice build up in freezer floor. Drain plugged up. Steamed and cleared ice and drain. Op test ok"

Near E 270th St, Euclid, OH 44132
Arthur V.

Arthur V.

DRYER GE DPXQ4733ET2WW Found unit needs front bearing and glides. Customer to decide later if repair is wanted.

Near Todd Dr, Madison, OH 44057
Arthur V.

Arthur V.

WASHER AMANA NTW5100TQ0 Replaced drain pump. Op test good. ; used 1 SHIPPING (shipping and handling) from stock

Near E Erie St, Painesville, OH 44077
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5000DW2 "Found wire not installed properly correct issue also temp inside dryer was 347 coming out of dryer was 156 degrees and rising explain customer the more she use her dryer the manufacture oil will burn away,opt test ok"

Near Cypress E, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WET4024HW0 Took pictures of pop is under one year manufacture warranty anyway did not found any issue with you bur found pipe on wall clogged when washer drain water it start to over float in the back took picture customer will need a plumber

Near Valley Forge Ln, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFC704FPS01 Customer states it continues to thaw in the ice bucket area and leak onto the bottom of fresh food area. Called teckline Austin. Went thru diagnosing and found that when filling ice maker water is going behind ICEMAKER onto floor of ice room. Adjusted fill tube and tested icemaker and no water leaked. Customer to monitor

Near Wyandot Rd, Chesterland, OH 44026
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 "Cc: not making it through a cycle, noise, off balance, filling too muchFound error code f0e5(off balance load). Ran auto test. Unit not draining properly. Replaced drain pump. Ran auto test and calibration. Ran normal cycle. Ran drain and spin. basket is well balanced. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"

Near Wilson Mills Rd, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER WHIRLPOOL MHW5630HW "Installed feet. Customer stated Ed popped up while washing. Found error code f0e2(oversuds) and f8e1(valve failure). Ran quick test, all valves functioning. Ran manual test. All valves functioning. Found soap still in the door. Unit functioning as designed. Op test ok"

Near Deborah Dr, Beachwood, OH 44122
Joe O.

Joe O.

DRYER MAYTAG MEDB766FW0 Cc: long dry timesCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Found lint build up under lint screen. Unit had low air flow. Removed lint. Ran test cycle. Also found venting is kinked behind unit. Op test ok

Near Alcester Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

WASHER WHIRLPOOL WFW6620HC0 "Customer complaint of low flow error, found drain hose laying on floor, advised customer that drain hose must be a minimum of 30” off of floor per installation instructions, unit is operating as designed"

Near Warren Rd, Cleveland, OH 44111
Corina B.

Corina B.

WASHER MAYTAG MVWB865GC0 "CC that the unit does not start. Ran diag Lid Lock Will Not Lock Or Lid Lock Failure. Checked the lid lock, good. Found the hot and cold valves are reversed. Ran a calibration. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Started a cycle with clothes. Optest ok."

Near Glenshire Rd, Bedford, OH 44146
Arthur V.

Arthur V.

WASHER MAYTAG n/a Recieved wrong control due to incomplete model number. Took part number off old control. Please reorder ; ordrng 1 W11116592 (cntrl-elec)

Near Poore Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE FGID2466QF3A Found console erratic and needs replaced. ; ordrng 1 5304496526 (console assembly)

Near N Forest Ridge Dr, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBFC42FTS03 "Customer complaint of inconsistent temps, temps were 14 in frz and 44 in ff, display correctly reading ambient temps, frost pattern not full, ran svc test mode, found condenser fan failed, unit needs condenser/comp fan motor; ordrng 1 W10854034 (motor-cond), used 1 SHIPPING (shipping and handling) from stock"

Near Capital Hill Cir, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Refrigerator is receiving water I found no frozen water lines needs a filter assembly and water valve; ordrng 1 W11162042 (housing) and 1 WPW10179146 (valve-inlt)

Near Osborn Rd, Garfield Heights, OH 44128
Arthur V.

Arthur V.

DRYER WHIRLPOOL WHD5090GW0 Found unit needs a ccu. Customer to call with reschedule date as soon as possible. Person at the home now was sitting in for customer. ; ordrng 1 W11239098 (cntrl-elec)

Near Selkirk Dr, Madison, OH 44057
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc of jeans feeling more damp than they should, customer said unit does spin. no error codes. Suspensions check good. Ran through diagnostics, good, all components are working. Ran through manual and tested agitate/spin, good. Looked underneath, everything looks good and running correctly. Looked in tech sheet, went over overloading, oversuds, clothes bring tangled possibly. Customer had an older style washer before this. Went over differences. Unit checks good. Op test ok"

Near Hickory Cir, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890117, 2 W10890126, and 1 WPW10143759 (DRIER) from stock"

Near Tanglewood Ln, Cleveland, OH 44129
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4950XW0 "Customer complaint washer takes an extra drain to really spin out clothes, ran diagnostics found f7e6 motor fault, cleared, cap is weak and motor is very loud without belt, unit needs cap and motor, unit is sharing outlet with three prong adapter with sm space heater and tv cable, advised customer to install on a dedicated properly grounded outlet; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)"

Near Murray Rd, Valley View, OH 44125
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF330PAHS1 Cc unit shuts off mid cycle Ran diagnostics found error for motor not running 4-3Continued test motor is working and all seems normal Found power dropping to motor Needs control board

Near Hawkin Ln, Aurora, OH 44202
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit spinning too much vibration Customer states it seems like there is too much vibration in a spin cycle. Ran diagnostics, no codes stored. Ran spin and drain with standard load of wet clothing. No abnormal vibration or noise, advised customer this is standard for these units. Advised on clothing loading and detergent use."

Near Lampson Rd, Austinburg, OH 44010
David R.

David R.

DRYER WHIRLPOOL WED4815EW "Replaced part. Hooked up, tested. Op test ok"

Near Butternut Ridge Rd, Oberlin, OH 44074
Jason N.

Jason N.

WASHER WHIRLPOOL MVWX655DW1 "Cc unit not agitating correctlyRan diagnostics, found codes f7e6 for motor fault. Ran auto test, shifter did not engage for agitation. Found shifter not moving, actuator arm broken. Replaced using truck stock. Ran auto test and calibration. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

Near Cleveland St, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced the ui, led control, the heater and the led lights to the ff. Brought core back for return. Cycled ice maker, filled. Lights are not blinking. Optest ok."

Near Hunt Rd, Strongsville, OH 44136
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT750SAHZ0 House closed on 12-30-2019. Unit needs a motor Sump assy. Unit is filling with water but not washing. ; ordrng 1 W11087376 (pump&motor)

Near Highland Way, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Cc: not making iceFound ice maker stalled mid cycle. Will not complete cycle. Needs ice maker. ; ordrng 1 WPW10300022 (icemaker)

Near Big Rock Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER WHIRLPOOL WFW72HEDW0 Cc of error and unit not running sometimesFound error for pressure sensor did not clear code Ran auto test that completed with no issue Checked to see if error was present it was not unit cleared it’s own fault out Tool panel off and verified and blew into hose to make sure all was clear Ran quick wash to test the pressure sensor again At this time I can not duplicate an issue Advised to use as normal and on soap usage OP TEST OK

Near Streeter Rd, Mantua, OH 44255
Jason N.

Jason N.

OTR MICROWAVE GE JVM1740SP2SS "Cc unit not working.Customer states the screen goes all yellow and it stops heating. Ran multiple heat tests, finally was about to duplicate, looks like unit is losing power. Connected killawatt. Found voltage dropping to 108-109v from base 122v, when operating, voltage too low, will randomly all power off control. Tried different outlet, voltage drop only 117-118v. Advised customer unit is operating correctly, he has a power issue with his unit power circuit, will need to contact electrician."

Near Skyview Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

RANGE MAYTAG MGT8775XS00 Valve were broken gave then and estimate they will not fix

Near Willow Ln, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5790VQ1 "Found temp inside 347 degrees and coming out was 160 degrees and rising no issue found also is cycling off ,opt test ok office to bill then"

Near Aqua Marine Blvd, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED2FHEXNL02 Package is not at the customers house. Reordering water valve. ; ordrng 1 W10408179 (water vavle asm)

Near E 260th St, Euclid, OH 44132
Joe O.

Joe O.

N/A N/A WTW5600XW0 "Cc: not startingFound error codes f5e1(lid switch fault, lid is up) f7e5(shifter fault) f0e5(off balance load). Ran auto test. Found lid will not lock. Unit did not agitate. Unit not spinning. Entered manual tests. Lid locks, unit spins, unit agitates. Needs control.; ordrng 1 W10393393 (cntrl-elec)"

Near S Green Rd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4800BQ1 Found fuse open and was clogged again advise customer to keep and eye

Near Inwood Blvd, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW5 Cc: will not turn onCustomer replaced the stand pipe with one of the exact same height. Advised customer the stand pipe needs to be raised to no less than 35 inches. Found gfi tripped. Advised customer it is not recommended to have unit connected to gfi outlets. Reset gfi. Entered diagnostics. Found error code f6e3(communication error) and f6e2(communication error). Needs control and ui. ; ordrng 1 W11112656 (console) and 1 W11400681 (CONTROL)

Near Hinde Ave, Cleveland, OH 44127
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 "CC that the lid does not unlock. Ran diag F8E1 – NO FILL, LONG FILL,. Checked the hot and cold water lines, correct. Ran a calibration. Started a rinse and spin cycle with clothes, lid unlocked. Ran a drain and spin, lid unlocked. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok"

Near Manhattan Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOS72EC0HS01 "Replace console,opt test,ok"

Near Carlton Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSRA25ILSS01 Replace fitting it was leaking when unplug line also found a kink on line cut bad piece off correct issue opt test ok replace spfru514 sur plus ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Sawmill Dr, Avon Lake, OH 44012
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW3 "Installed new lid lock, op test good"

Near Snowville Rd, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR KITCHENAID KSFS25FKBL01 "Cc of water dripping from water dispenser, intermittent. Customer says it will just drip and no sounds like anything is running. Checked valve and line for cracks/pin hole good. Checked fitting, a little loose, tightened. Tested water line in door, pin hole leak. Door discontinued 2214469B. Unit is about 20 years old."

Near Eastern Ave, Oberlin, OH 44074
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not spinning, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle, unit spins, unit agitates, optical sensor in shifter is good, unit is leaning to the right, leveled unit, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near Lori Dr, Bedford Heights, OH 44146
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOCA7EC0HZ00 Cc that unit still is messing up Verified that there is still f6e0 errors Can not get unit to find WiFi networkAt this time it is recommended to replace UI and control at the same time ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428588 (UI )

Near Shinnecock Ln, Aurora, OH 44202
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "Called t/l Chris computers are down could not get a file number. Started a normal cycle, could not duplicate the noise, to see where it is coming from. Did not replace anything"

Near David Drive, North Olmsted, OH 44070
Corina B.

Corina B.

DRYER MAYTAG MEDB835DC4 "CC that the normal cycle does not dry and is making beeping noises when the previous tech changed the settings. Changed the control back to factory setting. Checked the continuity to the wires for the moisture sensor, good. Checked the resistances from the moisture sensor no resistance. Will need a new harness. ; ordrng 1 W11161899 (wire) and 1 WP8577274 (thermistor)"

Near Hampshire Ct, North Royalton, OH 44133
Dan H.

Dan H.

RANGE WHIRLPOOL MER6770AAB "Customer complaint that indicator lights are not coming on, confirmed, lights are getting power, unit needs new indicator lights, part is no longer available ; ordrng 1 74003589 (light,indicator)"

Near Southland Ave, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer complaint that unit is not cooling, freezer section temperature at 6 degrees , fresh food section temperature at 49 degrees, found fresh food section evaporator frozen solid, unit needs new evaporator thermistor, evaporator fan shroud, and control; ordrng 1 W10316760 (thermistor ) and 1 W11098695 (fan-scroll) and 1 W11172798 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Oakbrook Oval, Cleveland, OH 44129
Dan H.

Dan H.

RANGE AMANA AGR5330BAS3 "Installed console and side, right rear oriface broke off and right front burner tube bent during installation, unit needs new right rear and right front orifaces; ordrng 1 W10861724 (venturi) and 1 W11167099 (holder-orf)"

Near Stickney Ave, Cleveland, OH 44109
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Cc of no ice. First thing I saw was “icemaker off” on UI. Found ice bin was not hooked up properly so it wouldn’t come out. Replaced part. Turned icemaker on. Called for water. Good. Op test ok

Near Nicoll Dr, North Ridgeville, OH 44039
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW9150WW00 Replaced Bellows. Tested on rinse and spin. Op test good. No leaks. Left leak mat

Near Dock Rd, Madison, OH 44057
Dan H.

Dan H.

RANGE FRIGIDAIRE FFGF3054TSD "Installed LP conversion kit, op test good"

Near Bass Lake Rd, Newbury Township, OH 44065
Arthur V.

Arthur V.

WASHER MAYTAG MVWC360AW0 Found unit needs hub and actuator. Customer to decide later if repair is wanted

Near S County Line Rd, Geneva, OH 44041
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc of noise when washing Found tub hub damaged Replaced using truck stock ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB2616) from stock

Near Nichols Rd, Windham, OH 44288
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Replaced parts listed, held 28” vac, added 3.7 oz refrgnt, op test good, advised customer to allow 24-48 hours for temps to settle"

Near Springwood Rd, Parma Heights, OH 44130
David R.

David R.

WASHER MAYTAG MVWB865GW1 Cc banging coming from valves when water is entering unit. No error codes. Made sure nothing was hitting vent/anything around unit. Replaced valves from t/s. Tested in diagnostics. Tested in normal. Op test ok; used 1 W11165546 (VALVE) from stock

Near Torrington Ave, Parma, OH 44134
David R.

David R.

DRYER WHIRLPOOL WED75HEFW0 Customer complaint of squeaky noise. Found idler worn all the way down. Replaced with kit from t/s. Tested. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

Near State Rd, Parma, OH 44134
Brian M.

Brian M.

DRYER AMANA NED4655EW1 Cc unit was smoking Found red terminal wire not tight replaced screw Ran unit for several minutes smelt oils burning off this is normal on a new dryer OP TEST OK

Near Yorkshire Dr, Ravenna, OH 44266
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc water leaking Found John guess fitting not seated properly and air leaking Removed and reinstalled fitting Ran several cups of water did not see any water dripping after waiting 10 min

Near Hidden Brook Dr, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc of noise then it stopped Ran test cycle could not hear anything Adjusted front legs for customer OP TEST OK

Near Nichols Rd, Windham, OH 44288
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QTB04 "Cc unit not making iceFind ice in icemaker mold, ran manual harvest test. will not harvest. Checked voltage into ice maker, 102v from optical board. Unit needs ice maker.; ordrng 1 WPW10277448 (icemaker17921), used 1 SHIPPING (shipping and handling) from stock"

Near Gaelic Glen, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc unit freezing product in ff sectionCustomer stated it’s freezing liquids and vegetable in crisper drawers. Ff sections temps at 37 degrees currently. Turned damper to max in freezer section to reduce airflow into ff. Changed thermistor using obsolete truck stock(w10902214). Advised customer to monitor.

Near Great Oaks Pkwy, Independence, OH 44131
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ED5DHEXWB03 Installed thermostat and control board Made sure unit came back out of defrost mode and was cooling OP TEST OK

Near Comstock Rd, Bedford Heights, OH 44146
Corey L.

Corey L.

DRYER WHIRLPOOL WED4800XQ0 "Customer complaint dryer is making a loud squeaking, started timed dry, rollers failed, quoted to replace with dryer repair kit 4392065, customer does not want repair at this time"

Near Wexford Ave, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Replaced the repair kit, ui and grill was the wrong color. The Fz door the paint is coming off. Will need touch up paint and a new grill. Cust can install parts ; ordrng 1 4392899 (tuchup) and 1 WPW10397992 (grille)"

Near Caryn Dr, Brook Park, OH 44142
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer not dryer well at all, confirmed, Dyer is heating, found plastic style vent crushed and screen outside clogged, advised to clean vents for better drying performance, advised customer plastic and foil style vents are potential fire hazards and should be replaced with a semi solid or solid rigid metal style vent"

Near W 44th St, Cleveland, OH 44109
Jason N.

Jason N.

RANGE WHIRLPOOL WGE745C0FS01 "Cc unit lower oven convect not working correctlyCustomer states the convect cycle is noisy sometimes or not working, hard to understand customer. Ran convect bake test, to 325, let cycle for 15 min. No abnormal noise, oven temps good at 322 degrees. Ran convect cycle to 400 degrees. Cycled again for 15 min, unit function normal. Wife came home, she started a convect cycle, she was pressing bake then convect and it wasn’t working. Advised customers on how to start a convect cycle. Op test good."

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit not coolingChecked temps in unit, ff at 50 degrees, found ff evap frosted over. Ran diagnostics step 1, 2, 39, all thermistors checked ok. Ff evap fan is running. Defrosted ff evap, checked defrost thermistor to ensure secure to coils. Changed defrost timing to 8 hr standard. Advised customer to allow 24 hrs for unit to return to desired temps."

Near Cedarview Dr, Beachwood, OH 44122
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDR01TJBT0 "Ui has failed only a select buttons work like cancel . U;it needs a new user interface black it is the only color that’s available. Est; ordrng 1 WP8270229 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

Near Brunswick Rd, Cleveland Heights, OH 44112
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 106.5176251 "The wire for the auger motor has re-broken and needs a new door est only ; ordrng 1 LW10755688 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"

Near Roxboro Rd, Cleveland Heights, OH 44106
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL IX7DDEXGZ000 Installed inlet water valve. Dispense test good.

Near Woodlane Dr, Mayfield, OH 44143
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4800XQ Cc units rod popped off Found right rear rod popped off Checked tub for damage no damage found put rod back into place Checked suspension Ran auto test and calibration OP TEST OK

Near Royal Oak Dr, Middlefield, OH 44062
Brian M.

Brian M.

N/A N/A KRFF302ESS01 Recovered refrigerant Installed compressor and dryer Ran 28 inch vac for 20 min Watch gauges no movement Recharged with 5.0oz of r134a Watched for frost pattern OP TEST OK Advised to give it up to 48 hours to completely cool

Near Hill Dr, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 Installed ui. Ran test cycle. Op test ok

Near Beechers Brook Rd, Mayfield, OH 44143
Corina B.

Corina B.

RANGE KITCHENAID KGSS907SSS03 "CC that the oven does not work every time. Turned oven on sparked every time. Heated to 350*. Talked to BJ and said could be the igniter and wire harness. ; ordrng 1 WP9760229 (elctr-kit) and 1 WP9762904 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

Near Hilliard Oak Ln, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE KITCHENAID KFGG500EWH2 "Replace grill vent it was broken also customer already had the part wpw10335331 they other parts I took with me for return,opt test ok"

Near Cottonwood Dr, Rocky River, OH 44116

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