Near Westlake, OH 44145
Marie V
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY04 Cc that the unit is leaking. Found plastic line on unit cracked at the connector in valve. Cut damage line off connected line back to valve and tested good. Op test ok
Near Mentor, OH 44060
Jason N
Job Details: 12/21/2020
REFRIGERATOR KENMORE 253.3184210A "Cc unit leaking in ff section, possibly from freezer.Customer stated unit will produce a very small puddle on top shelf in ff section. Verified small droplets coming from drain bowl. Cleared drain tube, cleaned out drain bowl. Added water to evap drain t
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 12/21/2020
RANGE WHIRLPOOL WFE320M0ES2 "Replace harness,opt test ok"
Near Painesville, OH 44077
Jason N
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Recovered refrigerant. Installed ff evaporator and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min, held vacuum for 15 min, no change to gauges. Recharged system with 5.75oz. Of r134a. Good frost pattern starting on ff evap, unit starting to
Near Painesville, OH 44077
Jeff M
Job Details: 12/21/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Installed the new part op tested good.
Near Mentor, OH 44060
Joe O
Job Details: 12/21/2020
WASHER MAYTAG MVW6230HW0 "Installed cam, belt, and cover. Ran quick test cycle. Op test ok"
Near North Ridgeville, OH 44039
David R
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc unit not spinning. Found lid latch error, not latching. Replaced from t/s. Tested. Leveled unit out. Good. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replace both parts cycle ice maker,opt test ok also found bin full of ice customer said it started working"
Near Edgewood, OH 44004
Jeff M
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDT705PAKZ I put the unit in diagnostics forward it to the heating element test the heating element does turn on it does work. Op tested good
Near Parma Heights, OH 44130
Corina B
Job Details: 12/21/2020
MICROWAVE KITCHENAID KMHC319EWH3 CC that the light is not working. Found both lightbulbs opened. Will need both bulbs; ordrng 1 W10709921 (Lamp) and 1 W11413135 (Control)
Near Strongsville, OH 44149
David R
Job Details: 12/18/2020
DRYER MAYTAG MEDE201YW0 "Cc of noise. Found idler wearing down, replaced dryer repair kit from t/s. Tested. Good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Broadview Heights, OH 44147
David R
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Replaced parts, tested, good. Op test ok"
Near Parma, OH 44134
David R
Job Details: 12/18/2020
REFRIGERATOR MAYTAG MFI2570FEZ01 "Replaced door switch, tested, good."
Near Cleveland, OH 44113
David R
Job Details: 12/18/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced parts. Tested. Good. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details: 12/18/2020
DRYER AMANA LE8207W3 Installed the new part op tested good.
Near Solon, OH 44139
Brian M
Job Details: 12/18/2020
DISHWASHER KITCHENAID KDTM404KPS0 Cc handle not sitting right Found handle to be slightly loose Tightened handle OP Test Ok
Near Euclid, OH 44132
Joe O
Job Details: 12/18/2020
WASHER WHIRLPOOL WTW7500GW2 "Cc: not spinning clothes out, time not advancingFound error code f0e3(overload). Found basket spins freely. Ran auto test and calibration. All functions working in diagnostics. Ran drain and spin, unit functioning as designed. Op test ok"
Near Kirtland, OH 44094
Joe O
Job Details: 12/18/2020
DRYER FRIGIDAIRE FG0332ES2 "Cc: Loud noise at start of cycleCustomer states once unit is warm it will stop making the noise. Found loud noise from motor at start up. Found blower wheel cracked. Needs motor and blower.Could not find parts look up for unit. Found part number on motor
Near Parma, OH 44129
Dan H
Job Details: 12/18/2020
REFRIGERATOR AMANA ASI2575GRB00 "Customer complaint that water filter does not come out, found the filter ejector not installed on housing, customer had part, no damage, reinstalled, op test good"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 12/18/2020
WASHER WHIRLPOOL MVWB835DW4 "Customer complaint that unit is not starting and unable to select cycle, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"
Near Beachwood, OH 44122
Jason N
Job Details: 12/18/2020
WALL OVEN ELE KITCHENAID KEBS208SSS04 "Cc unit upper oven not heating correctlyRan bake test to 350 degrees on both upper and lower ovens. Both ovens preheated correctly, upper oven after cycling, reading average 345-360 degrees, lower oven reading 340-350 degrees. Oven is working as designed
Near Middleburg Heights, OH 44130
David R
Job Details: 12/18/2020
OTR MICROWAVE KITCHENAID KMHS120ESS09 "Replaced all parts. Hood light not turning on. Found new control has 5 terminals on the P4 connector instead of 6. Reordering control. Found msn was off, corrected but new msn will not come up on Marcone/ service matters.Sending to parts to find main con
Near Perry, OH 44081
Jason N
Job Details: 12/18/2020
WALL OVEN KITCHENAID KOCE500ESS09 "Installed broil element and console kit. Ran convect bake test to 325, preheat within 15 min. Ran bake test to 350 degrees. Good heat in oven, measuring average 360 degrees. Op test good. Ran broil test, good element glow. Op test good."
Near Waite Hill, OH 44094
Jeff M
Job Details: 12/18/2020
DISHWASHER KITCHENAID KUDE48FXSS5 Installed the new part op tested good. ; used 1 SHIPPING (shipping and handling) from stock
Near Brecksville, OH 44141
Marie V
Job Details: 12/18/2020
WALL OVEN KITCHENAID KOCE507ESS09 "Cc that the unit is not reaching 350*. And buzzers does not comes on. That she cocked cookies and they was still not done after 25min. Preheat unit to 350* and took temp once the unit buzz 380*, waited 20 more min after buzzer and took temp got 350*. Wai
Near Cleveland Heights, OH 44118
Dan H
Job Details: 12/18/2020
DRYER WHIRLPOOL WGD49STBW2 "Customer complaint that dryer is not shutting off, found timer motor not running, timer motor is receiving 120vac , unit needs new timer, called whirlpool techline because they made me spoke to tj , documented, customer says they have a warranty and do
Near Broadview Heights, OH 44147
Marie V
Job Details: 12/18/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc that the wheels are squeaking. Found a wheel broken will need adjuster kit. Replaced parts . Instructed cust on dishwasher. Op test ok; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock
Near North Ridgeville, OH 44039
David R
Job Details: 12/18/2020
REFRIGERATOR MAYTAG MFI2570FEZ08 "Replaced customers water filter, showed them how to for next time."
Near Bainbridge, OH 44023
Brian M
Job Details: 12/18/2020
DISHWASHER GE GDT545PSJ4SS Cc unit not working Found CSM to be tripped Followed service pointer for issue Advised to replaced heater and update software ; ordrng 1 WD05X24776 (Element) and 1 WD98R2327901 (sum module asm dw)
Near Strongsville, OH 44149
David R
Job Details: 12/18/2020
DRYER MAYTAG MEDB765FW0 "Cc clothes getting caught. Found sharp part under the grille where items are getting caught. Was able to smooth out, tested, good. If still happens, would order new grille W11086603. As of today op test ok"
Near Garfield Heights, OH 44125
Jason N
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit freezer drawer not closing all the wayCustomer has not received part yet. Customer states left side doesn’t close. Confirmed left side sticking out about an inch. Inspected drawer slides, found back mounting screw for slide sticking out. Slide un
Near Maple Heights, OH 44137
Jason N
Job Details: 12/18/2020
REFRIGERATOR MAYTAG MSS25N4MKZ01 "Cc unit door swings too fast.Ran m/s entitlement for purchase date.Adjusted unit leveling for slight tilt back. Advised customer that ff door will swing back at a certain point due to opening cam design on unit. Tested door open, not swinging open as fas
Near Parma, OH 44129
Dan H
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Customer complaint of buzzing noise, found small amount of frost build up into evaporator fan, doors are sealing, cleared frost , op test good"
Near Concord Township, OH 44077
Jeff M
Job Details: 12/18/2020
WASHER MAYTAG MVWX655DW0 Customer is having an issue with the washing machine I took the wash plate off I inspected the threads around the splines everything tested good the unit had no codes around calibration test unit tested good could not find an issue
Near Highland Heights, OH 44143
Joe O
Job Details: 12/18/2020
MICRO/OVENCOMBO KITCHENAID KEMS308SSS05 Cc: microwave not workingFound error code f6e0(lost communication). Found loose connection on wide interface board. Re seated connector. Op test ok
Near Bedford Heights, OH 44146
Jason N
Job Details: 12/18/2020
WASHER MAYTAG MVWC555DW0 "Cc unit made a loud noise during spinRan diagnostics, no codes stored, ran auto test, all functions passed, no abnormal sound heard. Ran spin and drain test with 4 large wet towels. Normal vibration present. Could not duplicate a loud noise during spin.
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Customer showed pop took pic Cc of no water Found valve not getting power Found front user interface all glitched out Found rear control not sending power to valve Needs UI and control would like valve just in case ; ordrng 1 W10804160 (cntrl-elec) and 1
Near Solon, OH 44139
Jason N
Job Details: 12/18/2020
DISHWASHER KITCHENAID KUDT03FTSS3 "Cc customer thinks motor is not workingRan wash test motor only humming. Pulled screens, checked chopper blade assembly. Found blade shaft broke away from motor, pieces of chopper blade stuck inside. Unit needs motor/pump assembly.; ordrng 1 WPW10780877
Near Streetsboro, OH 44241
Brian M
Job Details: 12/18/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF1 Cc of low -no water Found ice ball on back of freezer due to icemaker drain leaking Iceball is freezing over water lines Advised customer on issue and that its a non repairable
Near Solon, OH 44139
Jason N
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed LF drawer bracket. Op test good.
Near Streetsboro, OH 44241
Brian M
Job Details: 12/18/2020
DRYER WHIRLPOOL CEM2745FQ0 Cc unit not running Found door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock
Near Elyria, OH 44035
Gabriel P
Job Details: 12/18/2020
WASHER WHIRLPOOL WTW4816FW2 "Found same error code shifter fault search on truck do not have one left ordering also they had power outage control seems to act up intermittently,ordering ; ordrng 1 W10913953 (actuator) and 1 W11170319 (cntrl-elec)"
Near Streetsboro, OH 44241
Brian M
Job Details: 12/18/2020
WASHER WHIRLPOOL CAE2745FQ1 Cc unit not draining Found drain pump just humming Needs drain pump ; ordrng 1 WPW10276397 (drain pump assy)
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 12/18/2020
RANGE WHIRLPOOL KFGD500ESS04 I preheated the upper and lower oven to 350° national 10-15 minutes after it was done preheating the oven or oven only reached 300° and it’s already offset by 20° the lower oven is off by 20° which is not terrible; ordrng 1 W10877013 (cntrl-elec) and 2 WP
Near Cleveland, OH 44110
Dan H
Job Details: 12/18/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"
Near Cleveland, OH 44113
Corina B
Job Details: 12/18/2020
DISHWASHER KITCHENAID KDFE104DSS2 "CC that the unit is not washing, found the control sending 129 volts to the pump and motor. Replaced the pump and motor from t/s. Optest ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Seven Hills, OH 44131
Marie V
Job Details: 12/18/2020
DBL WALL OVEN WHIRLPOOL WOD93EC0AS04 "Cc that the oven is not working and it has an error code of F1E1 upper RTD uncalibrated. Needs main control . Cust paid for parts and sc; ordrng 1 W10841979 (Main control), used 1 SHIPPING (shipping and handling) from stock"
Near Russell Township, OH 44022
Joe O
Job Details: 12/18/2020
WASHER WHIRLPOOL WTW7500GC0 Installed control and ui. Ran auto test and calibration. Op test ok
Near Westlake, OH 44145
Gabriel P
Job Details: 12/18/2020
REFRIGERATOR JENN-AIR JFC2290REM00 Found damper making loud noise when opening ordering part ; ordrng 1 WPW10594329 (control)
Near South Russell, OH 44022
Joe O
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID KRFF300ESS01 Installed doors. Found lh ff door has a dent in the side. Took pic. Needs ff door. ; ordrng 1 LW10721548 (dor-fip)
Near Richmond Heights, OH 44143
Dan H
Job Details: 12/18/2020
WASHER WHIRLPOOL MVW6230RHW "Customer complaint that unit starts then says its done after a minute, confirmed, unable to run diagnostics, control keeps shutting down, unit needs new control; ordrng 1 W11419173 (Cntrl)"
Near Roaming Shores, OH 44085
Jeff M
Job Details: 12/18/2020
RANGE WHIRLPOOL WFE505W0HB1 Installed the new part op tested good.
Near Lorain, OH 44052
Gabriel P
Job Details: 12/18/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Replace parts still no heat did lots of diagnostics with my senior tech everything was leading to the high side but found wires not corrected on the meg wants it started heating mag made loud sound then found wayguide burn took pictures call whirlpool is
Near Richmond Heights, OH 44143
Dan H
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint that packing comes out in glass when using crushed ice and crisper drawer is broken, confirmed drawer is broken, filled several cups with crushed ice , no foam or other debris came out, only ice, unit is operating as designed , orderi
Near Cleveland Heights, OH 44112
Dan H
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that part never arrived as of frost in freezer section, doors are sealing , frost is left over from previous visit customer never clean freezer section out,reordering, customer can install, not sure why techline would need to be calle
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/18/2020
DBL WALL OVEN GE JKP45W0T1WW "When arrive try preheat lower oven but it turn on control panel so I reset electronic control by turn power off then 5 minutes turn power on then preheated both ovens to 350 and confirm temperature they are work back again it may needed a reboot but if i
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/18/2020
REFRIGERATOR JENN-AIR JFC2290VEM8 "Found drain pan clogged also found a spill that may had some to do with drain tube clogged and confirm it was steam all ice and clear spill as much as I could also clear drain tube,opt test ok"
Near Elyria, OH 44074
David R
Job Details: 12/18/2020
WASHER WHIRLPOOL MHW6630HW1 "Cc unit not spinning but only will spin on drain/spin cycle. Ran diagnostics, no error codes. Ran all the way through diagnostics test, good, spin in working correctly. Checked cycles and saw most of cycles the spin option was either turned completely of
Near Leroy Township, OH 44077
Jeff M
Job Details: 12/18/2020
DRYER GE GEW9200LW1 "I took the machine apart the heating element was not the issue the thermal cut off mounted to the side of the heating element is open it’s the cut off fuse. I have the heating element for exchange; ordrng 1 279973 (cutoff-tml), used 1 SHIPPING (shipping
Near Cleveland, OH 44105
Corina B
Job Details: 12/18/2020
WASHER MAYTAG MVWC465HW2 "CC that the unit over filled with water. Ran diag F8E1 NO FILL, LONG FILL, F3E2 INLET WATER TEMPERATURE FAULT. Checked the hot and cold valves, correct. Checked the pressure hose, clear. Started a normal cycle with no clothes, filled properly. Started
Near Parma, OH 44129
Corina B
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFG00 "CC that the door has a gap in the freezer, door to freezer does not close, side walls are warm. Raised the feet. Steamed the gasket. Advised cust it is normal for the sides and mullion rail to be warm. Optest ok"
Near Chardon, OH 44024
Joe O
Job Details: 12/18/2020
REFRIGERATOR KENMORE 106.5113921 Installed damper. Tested. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 12/18/2020
WASHER MAYTAG MVWB765FW0 Replaced the water valve. Started a normal cycle on hot water. Optest ok.
Near Parma, OH 44134
Marie V
Job Details: 12/18/2020
WASHER MAYTAG MVWC465HW2 "Took pop picture. Cc that unit had a burning smell and that it took forever to drain. Also she heard something like a goat. Ran diag found f7e1 basket speed fault. Ran tachometer , ng. Also found 2 golf balls stuck on cam. Replaced cam and actuator from
Near Roaming Shores, OH 44084
Jeff M
Job Details: 12/18/2020
WASHER MAYTAG MVWC6ESWW1 The machine was not spinning properly for the customer I was not able to duplicate the issue the washer works correctly for me; used 1 SENIORDISCOUNT (senior discount) from stock
Near Westlake, OH 44145
Corina B
Job Details: 12/18/2020
WASHER WHIRLPOOL n/a Changed her mind on looking at the washer
Near Atwater, OH 44201
Brian M
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Cc led out Replaced led modules and led bulb, installed filter door OP Test Ok"
Near Cleveland Heights, OH 44121
Corina B
Job Details: 12/18/2020
DRYER GE DRSR495EG8WW "CC that there is scrapping noises. Found the left side of the drum hitting the frame. Adjusted the drum. Ran a load of clothes in the dryer for 10 minutes, no noise. Optest ok."
Near Chardon, OH 44024
Joe O
Job Details: 12/18/2020
DRYER GE GTD65EBSJ3WS Customer did not receive part. Re ordering terminal block.; ordrng 1 WE4M325 (TERMINAL BLOCK)
Near Parma, OH 44134
Marie V
Job Details: 12/18/2020
REFRIGERATOR FRIGIDAIRE PHS69EJSS0 "Cc that theres a leak on fridge every time ice maker ask for water. Found fitting on line for ice maker loose, corrected issue. Op test ok"
Near Andover Township, OH 44003
Jeff M
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "I found the been half full. I tried to cycle the icemaker it would not cycle; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44134
Marie V
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW02 "Cc that the unit is making ice intermittently. Unit has good water pressure, found door warped preventing from having good contact with light switch. Will need new door. Also replaced ice maker because connector that goes to ice maker was broken. ; ordrn
Near Lakewood, OH 44107
Corina B
Job Details: 12/18/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "CC that the unit is not draining. Drain pump is clear. Blew threw the drain hose, cleared. Started a cycle to cancel no water going threw. Checked the connections at the sink, clear. The check valve is the wrong direction, not let water go threw. Will ne
Near Munson Township, OH 44024
Jason N
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc unit ice buildup, not cooling.Found ff evaporator frozen over. Ran diagnostics on ff thermistor, good at 44 degrees, Ff evap thermistor reading 32 degrees. Found service pointer for evaporator ice buildup and warm ff section. Unit serial number falls
Near North Madison, OH 44057
Joe O
Job Details: 12/18/2020
REFRIGERATOR FRIGIDAIRE FFTR1821TS5 "Cc: not cooling properly, noise, frosting in freezerFound temps in ff section at 43 degrees, freezer temps at 13 degrees, found frost building on evap cover. Found bi metal open. Needs bi metal; ordrng 1 5303918634 (thermostat kit1677), used 1 SHIPPING (
Near Westlake, OH 44145
Marie V
Job Details: 12/18/2020
DISHWASHER KITCHENAID KUDC10FXSS5 "Cc that the unit is leaking and damaging her floor. Top pics. Unit had too much suds ,also rearrange unit because it was leaning the wrong way, and found float switch leaking. Will need nut , housing and gasket.; ordrng 1 WPW10195038 (Nut) and 1 WP853174
Near Mayfield Heights, OH 44124
Jason N
Job Details: 12/17/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Cc unit leaking and dishes not drying.Ran diagnostics, found codes 3-1 for OWI thermistor open. Ran diagnostics cycle, water leaking from diverter under sump. Unit needs pump/motor assembly and OWI sensor. ; ordrng 1 WPW10455261 (pump&motor17266) and 1 W
Near Concord Township, OH 44077
Jason N
Job Details: 12/17/2020
WALL OVEN GE PT7050SF2SS "Cc unit burning smell when operatingRan bake test, a few minutes in, definite smell of burning electrical or wiring. Pulled unit, found pigtail power cord not tightened to terminal block, wires starting to burn. Repaired wiring, tightened all connections
Near Cleveland, OH 44128
Jason N
Job Details: 12/17/2020
RANGE WHIRLPOOL WFG505M0BS0 "Cc unit leaking gas and oven seal is badCustomer stated oven takes a long time to heat up and it smells like gas when it doesn’t light. Also the oven door seal is bad, it’s dry rotted. Seal was replaced 4-15-19. Confirmed door seal is brittle and broken
Near Mentor, OH 44060
Jason N
Job Details: 12/17/2020
DRYER GE GFDN120GD0WW "Cc unit shutting off before clothes dryRan diagnostics, thermistors registering proper temperature and increase when heat is on. Only code stored is e60 door switch open. Ran large load of moistened towels on normal sensor dry. Checked airflow at vent ou
Near Bedford Heights, OH 44146
Jason N
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Cc unit not cooling in ff sectionCustomer stated it stopped cooling after the big snowstorm and power outage recently. Confirmed ff section at 58 degrees. No airflow to ff section. Checked evap fan, working normally, found air return on bottom frozen up.
Near Lyndhurst, OH 44124
Dan H
Job Details: 12/17/2020
REFRIGERATOR GE pfe28kmkbes "Customer complaint that unit is not dispensing water, unit dispensed water, confirmed, unit is intermittently dispensing ice and water, switches are working, unit needs new control; ordrng 1 WR55X35725 (Cntrl), used 1 SHIPPING (shipping and handling) fr
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Installed auger motor. Ran ice dispense test several times. Op test good.
Near North Ridgeville, OH 44039
David R
Job Details: 12/17/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Called techline. Let know replaced the pump motor, owi sensor, control, and drain pump. Techline said usually the owi sensor would be the problem causing shut Downs. Techline said the only part and last part that he can think of replacing is the main har
Near Mantua Township, OH 44202
Brian M
Job Details: 12/17/2020
DISHWASHER KITCHENAID KDTM354DSS0 "Cc unit smelt burnt Found control and UI burnt Needs UI control and wire harness ; ordrng 1 W10566915 (harns-wire) and 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Corina B
Job Details: 12/17/2020
DRYER MAYTAG MDE5500AYW CC that there is a noise. Found the lint in the blower wheel. Cleaned the blower wheel out. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.. optest ok
Near North Olmsted, OH 44070
David R
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Cc not draining. Found debris stuck in line. Corrected. Tested. Op test ok
Near Lorain, OH 44052
Gabriel P
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran diagnostics no error code ran calibration test pass at the end of cycle check temp on heater 237 degrees pass no issue found dishwasher washer working as design advise to run hot water to sink before operation,opt test ok"
Near Willoughby, OH 44094
Joe O
Job Details: 12/17/2020
WASHER WHIRLPOOL WFW8620HC2 "Cc: drum light not working, ui shut off on its own, screwsFound 2 missing screws on unit. Replaced screws. Found ui is functioning as designed. Found drum light has a broken wire on it. Needs drum lightLight shows out of stock. Office to reschedule ; ord
Near Cleveland, OH 44105
Corina B
Job Details: 12/17/2020
WASHER MAYTAG MVWC465HW2 "Replaced the suspension rods, lid and latch. Ran a calibration. Started a drain and spin. Optest ok."
Near Aurora, OH 44202
Brian M
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc led out Found under ice maker led out Replaced using back truck stock ; used 1 W11462342 (Chrome LED), and 1 SHIPPING (shipping and handling) from stock"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 12/17/2020
RANGE GE P2B940SEJ4SS The unit is not heating correctly I preheated the oven to 350° it only reached 300 everything kept cycling on and off correctly just at the incorrect temperature it needs a new control board and temp sensors; ordrng 1 WB24X25056 (sensor asm) and 1 WB27X29
Near Lorain, OH 44052
Gabriel P
Job Details: 12/17/2020
RANGE WHIRLPOOL WFG320M0BW2 "Wrong burner but still use igniter old ones were bad,opt test ok"
Near Aurora, OH 44202
Brian M
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB04 Cc unit not making ice Found icemaker in the off position Turned on made sure unit cycled and refilled OP Test Ok
Near Solon, OH 44139
Dan H
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Customer complaint that deli drawer is sagging after new face was installed, found shelf roller bent, ordering deli drawer/shelf; ordrng 1 W11243759 (Shelf) and 1 WPW10346891 (Rail) and 1 WPW10346890 (Rail) and 1 W11257202 (Drawer) and 1 W11226546 (Runn
Near Amherst, OH 44001
Gabriel P
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Customer explain that when unit is on recommend is not keeping nothing cold on fridge when arrive found 37 to 40 degrees temperature on recommend setting on fridge and 6 to 10 degrees Fahrenheit on freezer on recommend setting thats cold enough I still r
Near Elyria, OH 44035
Gabriel P
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Found heater wire broken on door by the icemaker it will need new door ordering ; ordrng 1 W10849516 (dor-fip) and 1 W11099340 (cntrl-elec)
Near Solon, OH 44139
Jason N
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit lights not working.Freezer led and top leds in ff dim. Installed new freezer led from truck stock. Illumination returned to unit. Op test good.; used 1 W10695459 (LED MODULE) from stock
Near Willoughby, OH 44095
Joe O
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRMF706EBS00 "Cc: not cooling properly, not making iceFound temps in ff section at 50 degrees. Freezer at 34 degrees. Found no stored error codes. Ran diagnostics test cycle watched frost pattern. Unit only has partial frost pattern on freezer evap. Frosting on cap tu
Near Warrensville Heights, OH 44122
Dan H
Job Details: 12/17/2020
RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint that oven door glass is loose, confirmed, installed brackets from truck stock surplus per service pointer W10878790, op test good ; used 1 W10883496 (Bracket) from stock"