Service History 885 | Freds Appliance

We serviced a

GE REFRIGERATOR

Model ZIS420NRJ

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 07/14/2021

"Cc unit not cooling Found unit running but compressor cold Installed inverter box Compressor started Found fridge light switch sticking Needs light switch Customer wants to try and install himself if not he will call ; ordrng 1 WR23X10725 (light switch), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

GE OTR MICROWAVE

Model JVM6177DF1BB

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 07/14/2021

"Cc unit running when plugged in Found door switches not functioning properly and latch housing broken Needs door switches and switch housing Est only ; ordrng 1 WB06X10676 (latch-body) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor) and 1 WB06X10128 (lever switch lower)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, Ohio 44077

Dan

Job Details: 07/14/2021

"Customer complaint of burning smell, ran diagnostics found f7e6(motor fault) error code, found new style shifter fallen out of cam , installed new shifter, unit started lid lock started clicking and the control popped , installed new lid lock, op test no good , control is completely dead now, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11417466 (Cntrl), used 1 W10913953 (ACTUATOR), and 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Novelty, Ohio 44072

Jason N

Job Details: 07/14/2021

"Cc unit codes f9e1Ran diagnostics, confirmed code f9e1 for drain problem. Checked drain pump and drain hose install. Drain pump clear, drain hose installed incorrectly on unit, rubber elbow kinked. Corrected drain hose install. Ran wash test then cancel drain. Drain out strong. Op test good."

We serviced a

MAYTAG WASHER

Model A9800

Near Kirtland, Ohio 44094

Brian M

Job Details: 07/14/2021

"Cc unit will not spin Found fuse open Replaced using truck stock OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

MAYTAG MICROWAVE

Model MMV4205DW1

Near Chesterland, Ohio 44026

Brian M

Job Details: 07/13/2021

Installed mag and transformer OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44110

Jason N

Job Details: 07/13/2021

"Cc unit not filling or cycling correctly. Customer stated unit doesnt advance cycles, she has been unplugging it to advance cycles? Unit stays in sensing. Ran diagnostics, no codes, ran auto test. All functions normal. Started normal load with clothing. Explained to customer how sensing works, and what to expect with different wash cycles and options. Customer was not aware of sensing or filling time requirements, she is used to older washing machines. Unit is operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Painesville, Ohio 44077

Joe O

Job Details: 07/13/2021

"Cc: not making iceFound fill tube frozen. Cleared fill tube ube, cycled ice maker. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Geneva, Ohio 44041

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Pump

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/13/2021

Found door damage took pictures of damage ; ordrng 1 W10746794 (Door) and 1 W11178521 (Label)

We serviced a

WHIRLPOOL WASHER

Model WTW4880AW1

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 07/13/2021

"Installed gearcase and pulley. Ran calibration and auto test. No abnormal sounds heard, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Hose water valves and check valve

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Solon, Ohio 44139

Brian M

Job Details: 07/13/2021

Cc unit not making ice Found Ice mold cracked Replaced using truck stock OP Test Ok ; used 1 4317943 (ICEMAKER) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/13/2021

Installed led OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/13/2021

Installed control and UI OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF57R18DM00

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/13/2021

The unit has a hole in the evap needs a filter dryer cust has the evap; ordrng 1 WPW10143759 (Uv dryer) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/13/2021

Cc unit not making enough ice Found mold to have 3 cubes in it and side walls of ice maker damaged Customer had ice maker sent to her Installed new ice makerAdvised to give it 48 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/13/2021

Installed icemaker OP Test Ok

We serviced a

MAYTAG RANGE

Model MGR8670WQ0

Near Painesville, Ohio 44077

Dan

Job Details: 07/13/2021

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 07/13/2021

"CC that the unit is not spinning. ran diag F7E1 BASKET SPEED FAULT, F7E5 SHIFTER FAULT, F7E6 MOTOR FAULT tested the shifter, failed. The unit is squealing. Will need a shifter and belt. ; ordrng 1 W11481722 (Shifter) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/13/2021

Found freezer evaporator frozen with ice defrocted ice and found thermister loose and connected by the end of the cap tube side changed it to the suction tube. Good frost pattern afterwards. Advise customer to wait at least 24hr for temp to equalize.

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 07/13/2021

"Cc that the unit is leaking the detergent and it stays on at the bottom of unit. Confirmed, started unit. No water entering. Check power coming in to valve, 1V. Check wiring diagram. Check power coming out of control. 120V, but no power to valve. Found float , overfill was melted not in contact with float switch. Press down on it and started a normal cycle. Unit started filling. Unit will need float overfill control. Cust will install himself, advice cust not to use unit until part is in place.; ordrng 1 W10077871 (Float control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lorain, Ohio 44053

Gabriel P

Job Details: 07/13/2021

"Found latch broken will need new gave estimate customer will fix use latch from t/s ,opt test ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"

We serviced a

JENN-AIR RANGE

Model JES9750CA00

Near Deerfield, Ohio 44411

Jason N

Job Details: 07/13/2021

Installed control board. Ran bake test and let cycle. Preheat and cycling properly. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, Ohio 44077

Joe O

Job Details: 07/13/2021

Cc: leakingFound customer has towel under front door panel. Towel is damp. Insulation pad in door damp. Ran test cycle. Unit leaked as I was going to walk out. Needs sump assembly and spray arm; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm)

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Maple Heights, Ohio 44137

Corina H

Job Details: 07/13/2021

"CC that the unit stopped in mid cycle. Confirmed F6e2 Communication Error: UI Cannot Hear ACU. Will need a new control and ui. ; ordrng 1 W11135391 (Ui) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Elyria, Ohio 44035

David R

Job Details: 07/13/2021

Replaced door. Customer is good.

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS4

Near Rocky River, Ohio 44116

David R

Job Details: 07/13/2021

"Cc unit not washing. Water is entering unit, every couple of seconds the motor is humming on and off but will not spray. 3-3, 4-3, 5-1, 10-1; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10705575 (Sensor) and 1 WPW10380685 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Chardon, Ohio 44024

Joe O

Job Details: 07/13/2021

Cc: not cooling ff sectionFound ff section at 60 degrees. Freezer at 5 degrees. Found drain tube plugged. Cleared drain tube. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, Ohio 44030

Jeff M

Job Details: 07/13/2021

The lock failed installed the new part op tested good. ; used 1 W11307244 (Lock) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYW02

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/13/2021

Found unit pressure in 20 into a vacuum and high side is 50 psi call tech line explain unit has a internal leak cause there is leak show on both evaporator or either in the filter it was check by two technician spoke to sterling not repairable

We serviced a

GE REFRIGERATOR

Model GFE29HMEHES

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 07/13/2021

"Found drip pan clogged with ice and leaking clean and clear debri from drain tube and steam ice,opt test ok"

We serviced a

SAMSUNG DRYER

Model DV520AEP/XAA02

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/13/2021

"Cc that the unit is not heating. Confirmed. Check power. Good. Found broken wire on heater. Fix that issue. Tested unit. Op test ng. Check heater thermostat and cut off. Will need thermostat and cut off from heater. They both open. Cust will like to have a morning appointment. Have plans in the afternoon ; ordrng 1 DC96-00887C (Cut off fuse) and 1 DC47-00018A (High limit thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2830WP00

Near Rocky River, Ohio 44116

David R

Job Details: 07/13/2021

"Replaced both lower and upper fan motor. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland Heights, Ohio 44112

Dan

Job Details: 07/13/2021

"Customer complaint that fresh food section is not cooling and moisture build up, fresh food section temperature at 53 degrees, freezer section temperature at-5 degrees, found fresh food section door not sealing properly, found lower hinge falling out of cabinet, tried to tighten, screw hole for hinge is stripped. Called whirlpool techline spoke to Joel, unit cannot be repaired.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB08

Near North Olmsted, Ohio 44070

Marie V

Job Details: 07/13/2021

"Cc that the unit is leaking, confirmed. Water line is leaking. Will need 1/4 fitting. Cut the part that was damaged and. Added the fitting. Turned water back on. Tested op test okCheck ice maker it was cycling when took cover off. It didnt ask for water, jumped started ice maker and it cycled and it filled. Advice cust to monitor is working good at this time. If having problems with it. Will need new ice maker. Op test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Kent, Ohio 44240

Brian M

Job Details: 07/13/2021

Complaint unit wont spin Found actuator not plugged In Plugged actuator in OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB03

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/13/2021

Cc of ice build up on bottom of freezer Gasket not sealing Fixed seal OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/13/2021

Installed icemaker and valve ran test fill OP Test Ok Did not install pressure regulator due to unit seeming normal at this time Customer to hold onto part

We serviced a

KITCHENAID OTR MICROWAVE

Model KHMS2056SSS2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/13/2021

"Found error code f9 Q touch communication and f2h2 also found a service pointer on one of error codes to replace control they will need both door and control Customer will not fix,opt test ok ; ordrng 1 WPW10403041 (Control) and 1 W10282802 (Door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

N/A N/A

Model GI7FVCXWY03

Near Richmond Heights, Ohio 44143

Brian M

Job Details: 07/13/2021

Installed gasket and freezer fan OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 07/13/2021

"Installed new drain hose, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 07/13/2021

"Customer complaint that unit knocks when spinning, ran drain and spin cycle, no unusual noises heard, suspension is good, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/13/2021

"Cc unit freezing not cooling Customer states unit freezer is cold but things are not freezing solid like they should be. Noise coming from freezer fan, ice buildup on evaporator contacting fan blades. Ran bimetal test 6, bimetal reading closed. Ran manual defrost 38, no power to defrost circuit. Unit needs control board. Control board looks to be NLA for this unit. Advised customer someone will be in contact with him. ; ordrng 1 W10581605 (Control board)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near South Euclid, Ohio 44121

Joe O

Job Details: 07/13/2021

"Cc: out of balance, not filling, lockingFound error codes f7e5(shifter failure) f7e0(loss of power). Ran auto test. Found unit is not shifting. Needs splutch and slide assemblyCustomer does not want to repair at this time ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Cleveland, Ohio 44135

Marie V

Job Details: 07/13/2021

"Cc that the unit when off balance and she rearranged the clothes and it worked it then a few loads later it happened again. Rang diag no error codes. Unit is balance and verify that the shocks are good. It only jumps back ice. Unit is working as design. Called whirlpool tech line, she said that the unit will need more towels to = the load."

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW3

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/13/2021

I smell gas from the burner assembly ordering part ; ordrng 1 WP8318277 (Valve)

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 07/13/2021

"Installed new oven door gasket, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Euclid, Ohio 44117

Joe O

Job Details: 07/13/2021

"Cc: gap in gasket, door handle not seated properlyFound plastic liner in door pulling away from skin not allowing gasket to seal to skin. Needs ff doorOffice to reschedule; ordrng 1 LW10638684 (dor-fip)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Strike

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Cleveland, Ohio 44106

Dan

Job Details: 07/13/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at-7 degrees, found fresh food section evaporator frozen solid, unit needs new thermistor, control, and fresh food section evaporator fan/shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11098695 (Fan/ shroud) and 1 W10316760 (Thermistor) and 1 W11172798 (Cntrl)"

We serviced a

KITCHENAID DISHWASHER

Model KDS-16

Near Willowick, Ohio 44095

Joe O

Job Details: 07/13/2021

"Cc: leakingRan test cycle. Found unit leaking from under door. Pump assembly causing wave action. Cannot find and parts for unit. Spoke with BJ, could not locate any parts either."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/13/2021

there was a manufacturing issue with the upper rack they made them too wide. No eta; ordrng 1 WPW10350382 (Upper rack)

We serviced a

WHIRLPOOL ICEMAKER

Model WRS321SDHW05

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/13/2021

Customer needs a plumber the unit itself is functioning she needs the waterline hooked up. The copper waterline that is already behind the refrigerator has a kink in it I recommended for her to replace that copper waterline with another copper waterline and have a plumber do it yes

We serviced a

KITCHENAID DISHWASHER

Model KUDS30SXSS8

Near Lakewood, Ohio 44107

David R

Job Details: 07/13/2021

"Cc unit smoking. Found control board charred all over. Opened and found shorted relays causing control to become burnt. Gave estimate to customer for parts/labor. Customer calling KitchenAid. ; ordrng 1 WPW10481147 (Control panel) and 1 W10479761 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Shaker Heights, Ohio 44120

Dan

Job Details: 07/13/2021

"Customer complaint of ice build up on freezer section , found evaporator drain tube clogged, unit needs drain tube cleared, cleared evaporator drain tube, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, Ohio 44109

David R

Job Details: 07/13/2021

"Replaced wash plate. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Brook Park, Ohio 44142

Marie V

Job Details: 07/13/2021

Cc that the doors arent aligned and that theres still frost on freezer. Confirmed door were hitting with each other on the top and freezer gasket was not sealing all the way. Steamed out and adjusted doors op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/13/2021

Replaced both control and UI. Ran test 51/52. Good. Components working. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/13/2021

CC that the unit does not work properly. Confirmed. Found the washplate splines worn. Ran diag F5E2 LID LOCK FAULT. Replaced the washplate. Ran a calibration. Started and manual agitate and spin. Started a normal cycle with clothes. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Cleveland, Ohio 44105

Corina H

Job Details: 07/13/2021

CC that there is water on the floor. Confirmed. Found ice on the bottom of the freezer. Steamed out the drain hole. Used a piece of wire to wrap around the drain hole. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model GU940SCGQ2

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/13/2021

"CC that the unit is not draining. Confirmed. Found a lot of debris in the pump. Will need a new pump and motor. Cust did not pay sc.; ordrng 1 W10428777 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Willowick, Ohio 44095

Joe O

Job Details: 07/13/2021

"Cc: not working, not fillingFound no stored error codes. Ran diagnostics test cycle. Found water valves turned off to unit. Turned on valves. Ran normal cycle. Unit senses drains and shuts down. No error codes came up. Needs main controlControl out of stock. Office to reschedule; ordrng 1 W11519742 (Control)"

We serviced a

WHIRLPOOL RANGE

Model RBS245PRS04

Near University Heights, Ohio 44118

Jason N

Job Details: 07/13/2021

"Installed blower fan and thermostat. Ran bake test to 350. Cooling fan op good, preheated and cycled. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near North Royalton, Ohio 44133

David R

Job Details: 07/13/2021

"Cc of noise in spin. Gearcase when spinning or even by hand can hear the noise. Suggest replaced worn came as well. Gave estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Willoughby, Ohio 44094

Joe O

Job Details: 07/13/2021

"Found ui is only fascia. Needs encoderEncoder out of stock, office to reschedule ; ordrng 1 W11481116 (Encoder)"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near North Royalton, Ohio 44133

David R

Job Details: 07/13/2021

"Cc unit seems to not dry clothes properly. Went over not overloading and different options as dry level and heat level. Customer has cleaned out vent, no long from back of dryer to outside. Ran with load to test. Heat is coming on and cycling heat above 150*. Upped dryness level to level 4 for customer. Give more dry time added. Customer to monitor and test. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 07/13/2021

"Cc that the unit will turn on but cant change the cycles, plug unit back in, drain pump started going, and error code F5E3 lid lock was flashing. Replace lid lock from T/S and calibrated unit. Tested op test ok. Started a normal cycle. And I was able to change cycles after replacing part.; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKBL01

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/13/2021

"Cc unit not workingCustomer states unit does not power on anymore. Found GFCI outlet tripped, reset, instant retrip. Ran extension cord to standard outlet. Unit powered on, compressor not running. Relay overload popping when trying to start compressor. Compressor pulling 10.8a. Compressor locked. Unit needs new compressor. Customer not repairing at this time, will have to discuss. Estimate only at this time.; ordrng 1 W10309994 (Compessor)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS3

Near Rocky River, Ohio 44116

Corina H

Job Details: 07/13/2021

"CC that there is a burn mark on the cover. Confirmed. Checked the waveguide, good. Will need the waveguide cover. Cust can install ; ordrng 1 W11197783 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Chardon, Ohio 44024

Dan

Job Details: 07/13/2021

"Installed new regulator, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, Ohio 44113

Corina H

Job Details: 07/13/2021

"CC that the unit does not turn on. Confirmed. Checked the belt, good. Checked the fuses, good.checked the control at j9 120 volts. 0 volts when turning on. Will need a new motor and wheel. ; ordrng 1 W11327190 (Wheel) and 1 W11234001 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ00

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/13/2021

Cc unit ff door gasket needs replaced. Replaced RH ff door gasket using customer supplied pre id part. Heated and stretched gasket to properly mate with cabinet. Door properly sealing. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 07/13/2021

"Installed main control. Op test no good, unit did not power on. Pulled UI connector from main control. Plugged in unit and closed door. Drain pump turned on. Main control is good now, but UI is not responding. Unit will need UI control. Part is not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W11368911 (UI control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near East Cleveland, Ohio 44112

Jason N

Job Details: 07/13/2021

"Installed gearcase, actuator, and suspension rods. Ran calibration and auto test, all functions normal. Op test good."

We serviced a

GE WASHER

Model GUD27GSSJ0WW

Near Grafton, Ohio 44044

Marie V

Job Details: 07/13/2021

"Replace motor and control. Tested unit. It works, op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Mentor, Ohio 44060

Joe O

Job Details: 07/13/2021

Installed lid. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX

Near Strongsville, Ohio 44136

David R

Job Details: 07/13/2021

Built in. About 20 years old, customer had paperwork still which did have model/serial on it but didnt have which model.Cc unit will start defrost food in FZ then freeze everything back up. On and off constantly every couple of days but will not completely stop working. Took temps, fz 20 and FF 40. Good frost pattern. When trying to turn off unit by FZ thermostat. Hard to move. Took a couple of times. Ordering and replacing thermostat and then further check from there. ; ordrng 1 WP1113466 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXSS04

Near Cleveland, Ohio 44119

Corina H

Job Details: 07/13/2021

"CC that there is water leaking. Found a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a new valve. ; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/12/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model CAM2761KQ0

Near Austinburg, Ohio 44010

Joe O

Job Details: 07/12/2021

"Cc: not spinning, not drainingRan test cycle. Unit filling, washing, draining and spinning. Op test okCompany under new management, would not give employees access to safe. Office to contact; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model MEDB850WQ0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/12/2021

Cc unit not drying properly Found belt to have come off blower wheel Put belt back on Advised to watch OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5600SQ0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 07/12/2021

Installed base pads. Ran fill then spin test. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Mentor, Ohio 44060

Dan

Job Details: 07/12/2021

"Installed new shifter, op test good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Amherst, Ohio 44001

Gabriel P

Job Details: 07/12/2021

Took unit apart and found no loose screw and no bad rollers all mechanical looks good but it does has a vibrating sound it is not loud and is not going to affect with unit unit is ok told customer if not satisfied with little vibrating sound they will have to contact cosumer assist

We serviced a

WHIRLPOOL KITCHEN

Model KRFF507HPS02

Near Painesville, Ohio 44077

Joe O

Job Details: 07/12/2021

"Cc: ice maker filling and leaking into ff section, mullion rail sticking out not closing, door not staying open. Found ice maker error code e2(motor lost position). Found mullion rail is not pulling towards the door. Found cam worn. Needs ice maker, mullion rail, hinge, and door cams; ordrng 1 WPW10505294 (cam) and 1 W10878115 (hinge-door) and 1 W10806457 (rail-mulln) and 1 W11483245 (Ice maker)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Solon, Ohio 44139

Brian M

Job Details: 07/12/2021

Cc unit knob seems hard to rotate Found knob to be functioning properly Showed customer that new one is the same Did not replace

We serviced a

JENN-AIR RANGE

Model SEG196

Near Painesville, Ohio 44077

Joe O

Job Details: 07/12/2021

"Cc: intermittent timer alarm going offPlugged unit in, alarm not going off. Advised customer timer and alarm are built into board. control is discontinued.; ordrng 1 Y04100133 (Control(discontinued))"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Wickliffe, Ohio 44092

Joe O

Job Details: 07/12/2021

"Cc: no power, door lockedFound no indicator on control. Found control is receiving proper power. Needs controlOffice to reschedule, control already on order; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, Ohio 44060

Joe O

Job Details: 07/12/2021

Cc: no cold waterFound error code f0e4(high water temp in rinse). Found hot and cold reversed. Swapped lines. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, Ohio 44060

Joe O

Job Details: 07/12/2021

"Cc: intermittently not making ice, small cubesFound ice maker error code e5(ice maker mold thermistor bad). Ran ice maker thermistor and heater test. Temp cooler then harvest. Has tray of ice. Ran harvest, ran fill. Checked ice maker thermistor. Shows warmer then harvest temp. Unit is reading ice maker thermistor. Thermistor checks good. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Ice maker functioning as designed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6DS0

Near Painesville, Ohio 44077

Joe O

Job Details: 07/12/2021

"Cc: water building up under drawers in ff sectionCustomer stated unit water sitting under deli drawers, stated never leaks on the floor. Pulled evap cover, no ice build up. Poured water down evap drain. Water is draining through drain tube. Could not duplicate issue. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, Ohio 44077

Joe O

Job Details: 07/12/2021

Installed lid. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJW0

Near Solon, Ohio 44139

Brian M

Job Details: 07/12/2021

Installed sump OP Test Ok

We serviced a

FRIGIDAIRE WASHER

Model FFLG3911QW1

Near Wickliffe, Ohio 44092

Corina H

Job Details: 07/12/2021

"CC that the unit is not humming. Found the drain pump humming. Checked the drain pump clear. Will need a new drain pump. ; ordrng 1 5304524452 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 07/12/2021

"Cc unit door falling down slowly.Customer showed pop.Found door slowly dropping, found friction pad broke. Replaced using truck stocked. Adjusted springs on doors. Door op test good. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"

We serviced a

GE REFRIGERATOR

Model PYE22PSHBSS

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 07/12/2021

Installed ff evaporator fan. Good airflow in ff section. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Oberlin, Ohio 44074

Gabriel P

Job Details: 07/12/2021

Told customer what was making unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY00

Near LaGrange, Ohio 44050

Gabriel P

Job Details: 07/12/2021

"Found heater connector disconnected and found ice buildup underneath ice maker took bin out to melt ice from unit, contacted Austin from tech line, and ran harvest test from T to H and voltage test from N to L found 0.119 vac, tech line advise to reset breaker due to the unit going on an standby mode. Reset breaker box and have 119 vac from L to N ran harvest test and pass."

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