We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Ridgeville, Ohio 44039
David R
Job Details: 07/12/2021
"Replaced control board. Ran diagnostics, good. Wash motor is spraying. New wash pump not needed. Taking with me. Unit is working properly. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS
Near Willoughby Hills, Ohio 44094
Dan
Job Details: 07/12/2021
"Customer complaint of hot air coming out of vent, started bake for 400 degrees, cooling fan is working, temperature coming out of vent is 89 degrees, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Grafton, Ohio 44044
Gabriel P
Job Details: 07/12/2021
"Ran diagnostics test found no leaks and also did not found unit filling when is off customer said he left unit off for a while so it may have reset it self,opt test ok advise to moniter"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near South Euclid, Ohio 44121
Dan
Job Details: 07/12/2021
"Installed new burner valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Avon Lake, Ohio 44012
David R
Job Details: 07/12/2021
"Cc F3E1 error code, they are getting that at least 3-4 times a day trying to use washer. Only getting this one code, customer also said sometimes the unit locked and wouldnt unlock itself. Looked into diagnostics for any stored codes, found, F3E1, F6E3, F8E3, F8E1. Ran through diagnostics, test c2, no cold water coming through. Checked resistance table and suppose to be between 890-1.1k ohms, only getting 4 ohms. 120 is coming from control to valve. Went through tech sheet steps for water level sensor. Would replace both valve assembly and water level sensor. ; ordrng 1 WPW10448876 (Water sensor) and 1 WPW10435242 (Water valve assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JGBP33CEH2CC
Near Lakewood, Ohio 44107
David R
Job Details: 07/12/2021
"Replaced bake igniter. Tested oven on 350. Good. Unit is heating and cycling. Good, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, Ohio 44107
David R
Job Details: 07/12/2021
Cc unit light not working at top or FZ. Replaced FZ led from t/s. Tested. Good. Op test ok.; used 1 W10695459 (LED MODULE) from stock
We serviced a
WHIRLPOOL RANGE
Model SF310PEKQ0
Near Cleveland, Ohio 44113
David R
Job Details: 07/12/2021
"Cc door seal is ripped and broken. Confirmed, seal will not stay on, clips broken. 98009174 door seal is NLA. 98005756 control is NLA. Cannot seal numbers. Let office know. They will be in touch with customer. Paying SVC. *** company said to email invoice for payment ; O-emld tckt"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, Ohio 44102
David R
Job Details: 07/12/2021
Replaced new gearcase. Gearcase not needed. Sound is coming from the motor. Ordering motor ; ordrng 1 W10890624 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Elyria, Ohio 44035
Marie V
Job Details: 07/12/2021
"Replace chute, ice maker and seal. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Conneaut, Ohio 44030
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Pump
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Strongsville, Ohio 44136
Marie V
Job Details: 07/12/2021
Replace strike and ran calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, Ohio 44136
Marie V
Job Details: 07/12/2021
"Cc that the unit stopped working. Connected unit to an outlet and turned on and started a normal cycle, pass. Replaced main control and calibrated unit. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, Ohio 44133
Marie V
Job Details: 07/12/2021
"Cc that the unit is not washing clothes properly and sometimes theres still water at the end of the cycle. Ran diag F7E6 motor fault. Ran auto test, unit is not agitating, unit will need gearcase and shifter. Gearcase is leaking and shifter is broken. Cust will call Maytag to see if they help with repair ; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Cleveland, Ohio 44135
Marie V
Job Details: 07/12/2021
"Replace ice maker and harness, it cycled and filled with water . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, Ohio 44104
Dan
Job Details: 07/12/2021
"Customer complaint that unit is not making ice, ice belt is full, unit dispenses ice, user interface is working, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Solon, Ohio 44139
Jason N
Job Details: 07/12/2021
"Cc unit lights out in unit. Customer stated freezer light is out and a piece for the ff door shelf is loose. Confirmed freezer led not working, others dim. Replaced led using customer supplied pre Id part. Illumination returned to unit. Found door support/magnetic closer rail not staying attached to bin door. Ordering support rail. Customer stated he can install. Advised no eta on part, not showing in stock from Marcone. Retrieved control board for return. ; ordrng 1 W11348580 (Rail bin)"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, Ohio 44022
Jason N
Job Details: 07/12/2021
Cc unit leaking in freezer Customer stated freezer drain seems to be clogged again with ice. Cleared ice from drain hose. Snaked down through drain tube to clear any sludge. Poured water into drain tube several times to ensure water is draining down properly. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Shaker Heights, Ohio 44120
Jason N
Job Details: 07/12/2021
"Cc unit lights, dispenser, and cooling is erratic. Unit is under additional 1 yr Costco warranty. Checked pantry UI, found bottom of board submerged in liquid, board and connectors burnt and shorted. Unplugged panty UI, lights, dispense and control UI operations returned to normal. Unit needs pantry UI, pantry door and harness. Door not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 W10815668 (Pantry door fip) and 1 WPW10769076 (Pantry ui) and 1 W11170612 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSFS20QEWH1
Near Wickliffe, Ohio 44092
Corina H
Job Details: 07/12/2021
"CC that the door opens hard. Found the door cam worn down. The door is bent. Will need a cams and door. Door is nla. ; ordrng 1 4343803 (Door) and 1 R0181181 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Conneaut, Ohio 44030
Jeff M
Job Details: 07/12/2021
Drain pump is seized needs a new drain pump estimate only; ordrng 1 W10876600 (Pump) and 1 S
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, Ohio 44104
Dan
Job Details: 07/12/2021
"Customer complaint of ice maker issues, found ice maker broken off of mounts, unit needs new ice maker , customer does not have ice maker that was sent, reordering ice maker ; ordrng 1 W10873791 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kent, Ohio 44240
Brian M
Job Details: 07/12/2021
Cc unit not working properly Found actuator Broken Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Streetsboro, Ohio 44241
Brian M
Job Details: 07/12/2021
"Cc unit not cooling properly/ stops cooling in refrigerator sections At arrival unit is at 42 and freezer at 3 unit is operating properly at this time but according to service pointer W11329116CEvap cover and control should fix this issue Customer to call whirlpool because of install date ; ordrng 1 W11395558 (Evap cover) and 1 W11450890 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, Ohio 44119
Corina H
Job Details: 07/12/2021
CC that the oven is not working. Found the oven in Celsius. Turned oven to Fahrenheit. Customer was holding the start in for 3 seconds. Advised cust the start is a quick push to turn oven on. Had customer to the oven on several times. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Richmond Heights, Ohio 44143
Corina H
Job Details: 07/12/2021
"CC that the door does not close. Checked the gaskets, good. Ff 40* Fz 0*. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 07/12/2021
The unit is getting improper power. They need a electrician
We serviced a
MAYTAG DRYER
Model MEDX550XW0
Near South Euclid, Ohio 44121
Jason N
Job Details: 07/12/2021
"Installed heater element. Ran dryer op test, good heat and airflow. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, Ohio 44111
David R
Job Details: 07/12/2021
Adjusted right door. Only door that can be adjusted up and down. Door handles can not be adjusted. Unit is good. Refer to owners manual if needed.
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Cleveland, Ohio 44109
David R
Job Details: 07/12/2021
"Cc unit making noise, said sounds like ball bearings moving around. Took off wash plate. Found coins underneath. Ran a spin cycle. No out of the ordinary noises. Cancelled. Ran a normal cycle with load inside. Right now no out of the ordinary noises, everything sounds normal. Ran cycle for 15 mins. Good. Let customer hear. All normal sounds. High and low spin, good. Agitating fast and slow, good. Normal. Ran the whole delicate cycle. Op test ok.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Perry, Ohio 44081
Joe O
Job Details: 07/12/2021
"Cc: oven not working, blank displayFound terminal block shorted out. Needs terminal block repair kit. Installed terminal block kit. Ran test bake. Op test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, Ohio 44135
David R
Job Details: 07/12/2021
Replaced thermistor and diffuser. Turned temp down to 2 bars. Good. Give 24 hours for temp change
We serviced a
GE REFRIGERATOR
Model PFSF6PKXCWW
Near Strongsville, Ohio 44136
David R
Job Details: 07/12/2021
"New shelf different style, probably updated but fits Found standing water on bottom of FF section again. Cannot tell if its residue water from last visit. Does not seem like it came from drain area. Customer wants another tech to inspect. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PEDE
Near Painesville, Ohio 44077
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Icemaker
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Bay Village, Ohio 44140
Marie V
Job Details: 07/12/2021
"Replace UI and Latch, tested unit. Stared normal cycle. Pass. Ran calibration, pass. Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland Heights, Ohio 44121
Corina H
Job Details: 07/12/2021
"Replaced the inner door, spray arm and gasket. Started a normal cycle, no leaks. Opt test ok."
We serviced a
MAYTAG WASHER
Model MHWE300VF00
Near Cleveland, Ohio 44108
Corina H
Job Details: 07/12/2021
CC that there is a loud noise in a spin cycle. Confirmed. Rotated the drum found the bearings are worn. Will need a tub and drum. Front of the tub is nla. ; ordrng 1 WPW10040480 (Basket) and 1 W10004180 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, Ohio 44109
Dan
Job Details: 07/12/2021
"Installed new fresh food section evaporator fan cover, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Burton, Ohio 44021
Brian M
Job Details: 07/12/2021
Cc unit periodically not turning on Found UI to be intermittently working Advised to replace UI and control ; ordrng 1 WPW10733627 (console) and 1 W10906426 (cntrl-elec)
We serviced a
JENN-AIR COOKTOP ELE
Model JEC9536ADB
Near Middlefield, Ohio 44062
Brian M
Job Details: 07/12/2021
Cc unit switch is broken Found dual burner switch stem broken ; ordrng 1 12002121 (infinite switch)
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRB01
Near University Heights, Ohio 44118
Jason N
Job Details: 07/12/2021
"Cc unit not cooling enough. Customer stated ff section is not cold enough, freezer is good. Ran diagnostics, found damper not functional. Replaced damper control using misc. truck stock. Ran damper op tests, damper opening and closing properly. Op test good. ; used 1 Wpw10594330 (Damper control) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Hiram, Ohio 44234
Dan
Job Details: 07/12/2021
"Customer complaint of frost build up in freezer section, found door not sealing on right hand side, customer remove all products from freezer section , door closes and seals now, unit is operating as designed"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Garfield Heights, Ohio 44125
Corina H
Job Details: 07/12/2021
"Replaced the tub, tub ring and agitator. Ran a calibration. Started a cycle. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model GGG390LXS05
Near Richmond Heights, Ohio 44143
Corina H
Job Details: 07/12/2021
CC that the knob does not work. Confirmed. Will need a new knob. Advised cust the knob may not be covered under warranty. Cust can install part; ordrng 1 WPW10415451 (Knob)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Avon, Ohio 44011
Gabriel P
Job Details: 07/12/2021
Cc unit caught on fire on FR burner. Will need to order new burner and cap. Customer said she will be able to install it herself. We wont have to come back since customer is installing part.; ordrng 1 WP98017461 (Cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mentor, Ohio 44060
Jeff M
Job Details: 07/12/2021
The unit is still not cooling I found the low side was at a 10 inch vacuum I called Tech Line they recommended to replace the dryer and monitor for a leak. going to replace the evaporator so I can save a trip. I also topped the machine off brought it back to neutral atmosphere on the low side; ordrng 1 WP2188822 (Evap) and 2 WPW10143759 (Ui dryer)s
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Painesville, Ohio 44077
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Control and element
We serviced a
KITCHENAID DISHWASHER
Model KUTE204GPS0
Near Madison, Ohio 44057
Jeff M
Job Details: 07/12/2021
The filter was dirty. Cleaned the filter op tested good
We serviced a
JENN-AIR RANGE
Model JES9900BAS
Near Hiram, Ohio 44234
Dan
Job Details: 07/12/2021
"Installed infinite switch and reconnected downdraft pipe, op test no good , unit needs new element ; ordrng 1 W10823711 (Element)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Westlake, Ohio 44145
Marie V
Job Details: 07/12/2021
"Replace springs and hinges, advise cust not to rest on door when removing clothes or put anything heavy when door is open. Op test ok"
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Bay Village, Ohio 44140
Marie V
Job Details: 07/12/2021
"Cc that the unit is leaking from freezer. Confirmed, drain tube is clogged. Steamed out drain tube. Cleared all out. Tested op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Jefferson, Ohio 44047
Brian M
Job Details: 07/12/2021
iCc unit randomly shutting off and not turning back on Found error f6e3 and f6e2 again Will need control and UI replaced for the 2nd time Office to schedule parts on b/o; ordrng 1 W11133021 (cntrl-elec) and 1 W11133029 (panel-cntl) and 1 W10837032 (harns-wire)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Ashtabula, Ohio 44004
Brian M
Job Details: 07/12/2021
Cc unit dead Found unit getting power and front dispenser board getting power and deli board getting power But no lights Needs control boards and main UI board replaced ; ordrng 1 WPW10200659 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 WP2259350 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 W10798004 (contrl-box)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near University Heights, Ohio 44118
Jason N
Job Details: 07/12/2021
Installed pump and motor assembly. Ran diagnostic cycle. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Painesville, Ohio 44077
Jason N
Job Details: 07/12/2021
"Cc unit not changing cycles.Customer stated unit does not change cycle times when changing cycles on the Ui panel. Confirmed, cycle time does not change when switching between various cycles. Checked connectors on UI panel, power cycled unit. Cycle times now changing when switching between cycles. Unit may have needed to be power cycled, possible UI console replacement if issue persists."
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Painesville, Ohio 44077
Jason N
Job Details: 07/12/2021
"Cc unit door not locking.Ran diagnostics, found codes f5e3 for door unlock error. Unit attempts to lock door several times, door is locked but unit is not recognizing. Customer not repairing at this time, will think about it. Estimate only. ; ordrng 1 WPW10443885 (Door lock)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Beachwood, Ohio 44122
Jason N
Job Details: 07/09/2021
"Found Tupperware container in freezer was slightly holding door open on bottom, not allowing to close and seal properly. Rearranged product in freezer. Door closing properly and sealing wheel. Did not install closer and door cam as these were not needed."
We serviced a
KENMORE DISHWASHER
Model 665.13039K110
Near Beachwood, Ohio 44122
Jason N
Job Details: 07/09/2021
"Cc unit not starting a cycle.Customer stated she tried to ran back to back loads previous day, the second load, the unit would not start. Ran wash test, found no water entering unit. Found float switch stuck in the up position. Pushed back down into place. Most likely something was caught underneath. Unit filling with water and washing. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW1
Near Shaker Heights, Ohio 44122
Jason N
Job Details: 07/09/2021
Installed bellow gasket. Ran wash test to ensure no leaks. No leaks found. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44105
Jason N
Job Details: 07/09/2021
"Cc unit not advancing cycles. Customer stated when he first plugged in unit, unit started buzzing and wouldnt stop. Stated he bought this unit as a as is return. Ran diagnostics, found codes f9e1 for long drain and f7e5 for shifter fault. Ran auto test, all functions passed. Started normal load. All functions normal. Advised customer unit was mostly likely stuck in a drain cycle from previous owner. No issues found with unit at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Garfield Heights, Ohio 44125
Jason N
Job Details: 07/09/2021
"Cc unit filter light not resetting.Customer stated they just change the filter, but the filter reset light does not go out. Checked filter switch status test in test 67, filter switch input good. Checked UI connections. Reset UI, filter status reset to 100%, but went back to 0%, filter reset light illuminated. Communication issue between main control and dispense UI. Ordering both boards. ; ordrng 1 WPW10675033 (Main control) and 1 W11330971 (Dispense UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, Ohio 44023
Corina H
Job Details: 07/09/2021
CC that the unit does not make ice all the time. Confirmed. Checked the ice maker no error codes. Cycled ice maker. No water going into the icemaker. . Will need a heater and valve. ; ordrng 1 W11087201 (Heater) and 1 WPW10341329 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Parma, Ohio 44134
Corina H
Job Details: 07/09/2021
CC that the u it is not cooling. Unit was unplugged when arriving. Checked the compressor 2amps dropped to .58amps. Waited 15 minutes to checked the frost pattern. No frost pattern. Will need a compressor and evaporator. Parts are still covered. Office to reschedule 3 hr count; ordrng 1 W11459354 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ
Near Cleveland, Ohio 44113
Corina H
Job Details: 07/09/2021
CC that the unit does not drain. Confirmed. Removed the water. Replaced the drain pump. Filled and drain. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAW0
Near Geneva, Ohio 44041
Jeff M
Job Details: 07/09/2021
The unit was leaking I found the door was on level re level door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Garrettsville, Ohio 44231
Brian M
Job Details: 07/09/2021
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.27 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Ravenna, Ohio 44266
Brian M
Job Details: 07/09/2021
Installed gearcase clutch and motor Used tub hub from stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG DRYER
Model LDE8424ACE
Near Cleveland Heights, Ohio 44118
Corina H
Job Details: 07/09/2021
"CC that there is a squealing noise. Confirmed. Found the support roller seized. Will need an idler pulley and support rollers; ordrng 1 WP6-3037050 (Idler pulley) and 2 12001541 (Rollers)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HT1
Near Kent, Ohio 44240
Brian M
Job Details: 07/09/2021
Cc unit not hot enough Ran test bake to 350 used thermal coupler to measure temp Let unit cycle several times after preheat Unit is operating properly
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS4
Near Aurora, Ohio 44202
Brian M
Job Details: 07/09/2021
"Cc unit leaking and no ice Project code S38253 replace drain tube part covered Replaced tube Icemaker just grinding Needs icemaker Part on b/o ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland Heights, Ohio 44118
Corina H
Job Details: 07/09/2021
CC that there is rust spots on the cabinet. Confirmed. Lifters the lid found rust spots on the sides as well as the front. Called t/l. Working as designed. Advised cust to call whirlpool.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Solon, Ohio 44139
Brian M
Job Details: 07/09/2021
Installed lid OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model gz25fsrxyy2
Near Elyria, Ohio 44035
Marie V
Job Details: 07/09/2021
"Cc that the ice maker stopped working. Took temp 37* on fresh food section and -4 on freezer. Check power coming in to ice maker from H to L 123V. Ice maker was not moving. Started cycling but it never asked for water. Replace ice maker from T/S. Installed, it cycled. Op test okAlso advise cust to keep an eye on the ice size there were a few small pieces, that could be a valve issue . At this time tested good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Brecksville, Ohio 44141
David R
Job Details: 07/09/2021
"Cc unit wasnt making ice, then started making ice, dispenser not working. Flap door will open but no ice will dispense, motor not turning. Looked at the bottom of the door, wires cut through. Gave estimate for repair. Customer is going to call customer service. Customer paid SVC. Do not order parts.*** 2 man job ; ordrng 1 LW10728959 (Door left stainless) and 1 W11202789 (Motor), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Mentor, Ohio 44060
Joe O
Job Details: 07/09/2021
Installed drain pump. Ran test cycle. Op test ok
We serviced a
GE REFRIGERATOR
Model GFE24JSKFFSS
Near Perry, Ohio 44081
Jeff M
Job Details: 07/09/2021
In the fridge raider section is not cooling the air returns or blocked. The dampener control symbol is not operating correctly needs a damper control assembly; ordrng 1 WR60X27396 (Damper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Painesville, Ohio 44077
Jeff M
Job Details: 07/09/2021
The unit is still leaking needs a tub seal; ordrng 1 W11483553 (Gasket) and 1 S
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Painesville, Ohio 44077
Jeff M
Job Details: 07/09/2021
The unit will shut down on its own. cust has a video while the washer is off power is still being provided by the outlet. the control board is overheating shutting down turning back on. Needs a new control ; ordrng 1 W11419215 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Painesville, Ohio 44077
Jeff M
Job Details: 07/09/2021
The unit has warm water when it comes out of the dispenser because the waterlines for this refrigerator run underneath the refrigerator I showed the customer where the water lines run and I also took a temperature of the front half of the fridge and its almost 80? there for farther you go back warmer itll be because its closer to the compressor this is normal by design
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Chardon, Ohio 44024
Jeff M
Job Details: 07/09/2021
Install the new part did not work. With the machine running I disconnecting most of the DC voltage components ui ice trap door LED lights Nothing seem to help I started noticing a change in the refrigerator when I started removing LED lights from the series. I started getting the LED control board to flicker. Which was more than what it was at least when I got there Im gonna order five new LED lights and a new control board the box the control board came in was pretty beat up it couldve been a return part and it mightve been used; ordrng 1 W11520324 (Led) and 4 W11520324 (Led)s and 1 W11203924 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, Ohio 44003
Jeff M
Job Details: 07/09/2021
I went to the clubhouse to pick up the parts the compressor was sitting on its side for approximately 2 to 3 weeks. Unfortunately that makes this compressor non-usable almost guaranteed to seize up when you turn it on. I still went back to the camper I pulled the refrigerator from the wall to see if I can reuse the old compressor there is not enough material to use needs a new compressor also the evaporator looks like something fell on it. Needs a new evaporator and compressor.; ordrng 1 Wpw10507886 (Compressor) and 1 W10836706 (Evap)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 07/09/2021
Cc of Ice clumping Found ice to be clumping together on edge of bin Not sure of the cause at this time Replaced ice maker
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44110
Corina H
Job Details: 07/09/2021
CC that the unit stops and starts filling. Ran diag no codes. Found the tub not centered. Leveled the washer. Ran a calibration. Started a cycle. Advised cust it is not to have the washer stop and start when filling. Its sensing the clothes. Opt test ok
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Lyndhurst, Ohio 44124
Corina H
Job Details: 07/09/2021
CC that the unit is not turning on. Found the start button not held in long enough. Advised cust to hold the button in to have the 4 lights to turn on. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL1
Near Mayfield Heights, Ohio 44124
Corina H
Job Details: 07/09/2021
CC that the unit is leaking. Confirmed found the shut off and the copper line are leaking. Will need a plumber. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mentor, Ohio 44060
Joe O
Job Details: 07/09/2021
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, Ohio 44129
Marie V
Job Details: 07/09/2021
"Cc that the right hand side door gasket is torn. Confirmed. Replace gasket, steamed out and added petroleum jelly to help stick. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, Ohio 44001
Gabriel P
Job Details: 07/09/2021
"Found shifter came out of place also replaced for the original from service pointer,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Westlake, Ohio 44145
Gabriel P
Job Details: 07/09/2021
"Found drip pan clogged steam and clear out debris in the back,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Olmsted Falls, Ohio 44138
Marie V
Job Details: 07/09/2021
"Defrosted fresh food section Evap. Replaced evap harness with fan and control board. Op test ok. Advice cust to allow fresh food section a few hours to get back to temp, since doors were open and I was working with steam inside. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Fairview Park, Ohio 44126
Gabriel P
Job Details: 07/09/2021
"Replace ice bin,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rocky River, Ohio 44116
Gabriel P
Job Details: 07/09/2021
Laundry room was very tight I had to climb threw the of washer many time to fix blower on dryer found blower loose correct issue opt test ok Also took pictures of small room
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, Ohio 44145
Gabriel P
Job Details: 07/09/2021
"Replace glass door,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, Ohio 44149
Marie V
Job Details: 07/09/2021
"No refrigerant on system at this point, removed filter drier and 3way valve, installed new, blew nitrogen through the system, put unit into a vacc 28. No change in gages after 15 min, filled unit with R134A 5.5OZ. Then ran step 4. No changes, called BJ said that most likely cap tube is clogged up. When blew nitrogen something black came out on filter dryer. Called whirlpool Dave explain situation he said that that black stuff coming out of the unit means that is contaminated, theres no way to clear that out, cant be repaired. Whirlpool will contact cust."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, Ohio 44139
Jason N
Job Details: 07/09/2021
"Cc unit doors not aligned, and ice door brokenStill waiting on back order parts for ice door. Inspected doors. Found ff door panel sticking out on top compared to freezer door. No adjustments for this direction. Possible hinge distortion or warped door. Door is on back order, will order hinge first to see if this will remedy the issue before trying a door. ; ordrng 1 W10691136 (Hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Solon, Ohio 44139
Jason N
Job Details: 07/09/2021
"Replace shifter actuator, ran calibration and optest good."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 07/09/2021
Found shifter came loose of pulley I was going to replace original actuator but I ran out of the ones in truck stock ordering ; ordrng 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Mentor, Ohio 44060
Joe O
Job Details: 07/09/2021
"Cc: not ignitingFound igniter harness pinched between rails. Removed wire, found wire cracked. Needs bake and broil harness; ordrng 1 W11161843 (harns-wire)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF3A
Near Mentor, Ohio 44060
Joe O
Job Details: 07/09/2021
"Cc: not draining, not dryingFound customer recently installed a garbage disposal and left the punch in. Ran test cycle. Found unit is heating the water. Customer stated the plastics mainly will not dry at the end of the cycle. Found unit will no allow cancellation of cycle. Display went blank after cycle started. Cycled power. Entered diagnostics found error code i20(drain problem), if0(water level problem), i60(heating element problem). Unit was sensing over flow conditions, due to not draining. Needs pump and heater assembly. Customer does not want to repair at this time; ordrng 1 5304514365 (Heater and pump assembly), used 1 SHIPPING (shipping and handling) from stock"