Service History 888 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near University Heights, Ohio 44118

Dan

Job Details: 08/05/2021

"Installed new freezer section door and right fresh food section door, customer does not have left fresh food section door here, ; ordrng 1 W11301204 (Door)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, Ohio 44122

Dan

Job Details: 08/05/2021

"Customer complaint of burning smell, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW1

Near Shaker Heights, Ohio 44122

Dan

Job Details: 08/05/2021

"Cc that unit is not washing dishes, Ran diagnostics found 4-3(motor fault) and f7-1(no heat) error , ran test cycle, wash motor never started, heater is working, unit needs new sump assembly and control, parts are out of stock so not scheduling return appointment ; ordrng 1 W11087226 (Cntrl) and 1 W11025157 (Sump)"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Bedford, Ohio 44146

Dan

Job Details: 08/05/2021

"Customer complaint of grinding noise, confirmed, found motor pulley loose causing grinding noise, unit needs new motor, ran entitlement motor is covered under extended warranty ; ordrng 1 W11026785 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Garfield Heights, Ohio 44128

Dan

Job Details: 08/05/2021

"Installed new led module, op test good"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Chagrin Falls, Ohio 44023

Dan

Job Details: 08/05/2021

"Customer complaint that oven is not lighting, started bake for 350 degrees, igniter arced burner lit but only stayed on for about 30 seconds then shut off and did not relight, unit needs new valve; ordrng 1 W11239228 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Pepper Pike, Ohio 44124

Dan

Job Details: 08/05/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 49 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new evaporator and filter drier, part is out of stock so not scheduling return appointment ; ordrng 1 WP2188823 (Evaporator) and 1 WPW10143759 (Drier)"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDR204EPA01

Near Gates Mills, Ohio 44040

Dan

Job Details: 08/05/2021

"Customer complaint of vibrating noise, no unusual sounds heard, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Diamond, Ohio 44412

Brian M

Job Details: 08/05/2021

Wrong model and serial provided but ran Entitlement on this one and its under warranty Cc unit not washing properly Ran diagnostics found no errors Ran auto test and calibration Advised on using deep wash

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Mogadore, Ohio 44260

Brian M

Job Details: 08/05/2021

Installed handle OP Test Ok

We serviced a

MAYTAG RANGE

Model CRG9300CAL

Near Kent, Ohio 44240

Brian M

Job Details: 08/05/2021

Cc unit not baking Found igniter to be in range but not getting power from thermostat selection mode Need thermostats control and switch Both are NLA ; ordrng 1 7404P102-60 (thermostat) and 1 7403P236-60 (switch selector)

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ0

Near Elyria, Ohio 44035

Gabriel P

Job Details: 08/05/2021

Replace door opt test ok

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 08/05/2021

"Replace console,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cleveland, Ohio 44128

Corina H

Job Details: 08/05/2021

Replaced the control. Ran a calibration. Started a cycle. Brought the core back for return. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Eastlake, Ohio 44095

Jason N

Job Details: 08/05/2021

"Cc unit not drying larger loadsCustomer stated she had vent company come and clean the venting, but larger heavier loads dont dry very well, needs to run longer cycles. Ran dryer op test, good airflow through unit, checked heat at exhaust on high, reaching 180 degrees then cycling. Adjusted dryness level to 4 for sensor cycles. Unit is working as designed, no issues found."

We serviced a

KITCHENAID RANGE

Model KGSS907XSP01

Near Bay Village, Ohio 44140

Marie V

Job Details: 08/05/2021

Replaced control board and preheated unit to 350*. Pass. Op test okBrought core for return

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Willoughby, Ohio 44094

Jeff M

Job Details: 08/05/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHW02

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/05/2021

Customer had frost buildup inside the freezer. The door was left open or at least appear to be left open by the time of my arrival all the frost has dissipated. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055DRM00

Near South Euclid, Ohio 44121

Jason N

Job Details: 08/05/2021

"Cc unit leaking water from freezer.Found ice buildup in freezer bottom, evap drain frozen over. Found service pointer, Cleared ice from freezer, installed pre Id drain tube p trap kit. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFAA

Near Ravenna, Ohio 44266

Brian M

Job Details: 08/05/2021

"Cc unit not making ice Found rear icemaker wall frosted up Needs fan and seaL kit ; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW

Near Willoughby, Ohio 44094

Jeff M

Job Details: 08/05/2021

The issue was the unit wasnt draining all the time. The original drain pump was full of water. Replaced of a truck stock unit tested good; used 1 W10876537 (PUMP-DRAIN) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Brook Park, Ohio 44142

Marie V

Job Details: 08/05/2021

"Cc that they have to push down on the level to get the ice maker to work. Took temps were good. Check ice maker was in home position, cycled ice maker and it cycled and filled with water. The arm did not fall back down, you have to do it manually. Added petroleum jelly on arm, and tested, pass. Advice cust to monitor, if it happens again it will need ice maker. Op test ok; ordrng 1 4317943 (Ice maker)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near Parma, Ohio 44134

Marie V

Job Details: 08/05/2021

Took POP. Cc that the turntable does not works it only goes one way and it stops. Confirmed. Found turnable motor crooked. Will need new turntable motor. ; ordrng 1 W10642989 (Turntable)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 08/05/2021

"Cc that the unit is not cooling all the time it works sometimes but most of the time does not and that one time unit had a block of ice on the right top corner on freezer. Took freezer tem 28* and fresh food section 45*. Had to steam evaporator cover to get it out. Took evaporator cover off and found ice on right hand side of evap and evap fan was not running. Replace fan from T/S and put piercing valve to verify pressure. Called whirlpool tech line spoke with Bruce. Said that the has a leak because is pulling 0.55, It will need evaporator and filter drier. Ordering blade fan as well.; ordrng 1 W11407409 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11193484 (Blade fan), used 1 WP2315539 (MOTOR-EVAP), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW03

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/05/2021

"Found all temp correct no issue explain customer off cause off frost buildup,opt test ok"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Painesville, Ohio 44077

Joe O

Job Details: 08/05/2021

Installed motor and blower wheel. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Maple Heights, Ohio 44137

Corina H

Job Details: 08/05/2021

Replaced the ui. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHW

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 08/05/2021

"Cust showed pop, sent pic. CC that the unit is leaking. Started a cycle let run for 15 minutes no leaks. When draining the water would not drain. Found the knockout still in the garbage disposal. Removed the plug. Unit drained. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW01

Near Parma, Ohio 44129

Corina H

Job Details: 08/05/2021

"CC that the unit does not unlock the door and the clothes are wet. Cust checked the drain pump, clear. Ran diag f6e1 SERIAL COMMUNICATION ERROR. F9e1 LONG DRAIN. Checked the connections, good. Will need a main control. ; ordrng 1 WPW10525366 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 08/05/2021

Cc unit is on but wont accept selections Found unit getting power and indicator light is on UI is on but can not start a cycle or enter diagnostics Needs UI and control Office to schedule ; ordrng 1 W11481108 (Control) and 1 W11561182 (Panel)

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Middleburg Heights, Ohio 44130

Corina H

Job Details: 08/05/2021

Replaced the ui. Found the ribbon cable ripped. Will need a new cable. ; ordrng 1 W11025616 (Cable)

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Cleveland, Ohio 44106

Jason N

Job Details: 08/05/2021

"Cc unit oven not heating at all. Ran bake test, no power to either element. Checked power in to control board. Power in L1 to L2 good at 239v. Unit needs control board. ; ordrng 1 W11528237 (Control)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near North Olmsted, Ohio 44070

Marie V

Job Details: 08/05/2021

"Cc that the unit is not heating or doing HI temp. Unit was set to 1 hour cycle witch it will not allow a hi temp on that cycle explain cust that that will only work on heavy and normalcy less. Ran diag no error codes ,took temps 155* pass . U it is working as designed. Advice cust to run hot water on the sink before starting a load and using rinse aid will also help."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near LaGrange, Ohio 44050

David R

Job Details: 08/05/2021

"Cc unit was freezing up on side of Icebin, and scraping noise when closing. Today everything test good. No frost and door closing correctly. Heated up gaskets still to make sure everything is conformed. Unit test good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Mentor, Ohio 44060

Joe O

Job Details: 08/05/2021

Installed control. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ06

Near Mentor-on-the-Lake, Ohio 44060

Joe O

Job Details: 08/05/2021

Installed evap fan motor and blade. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS09

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/05/2021

Parts look up is incorrect. Reorder part this part number is off the control itself ; ordrng 1 W11182110 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Olmsted, Ohio 44070

Marie V

Job Details: 08/05/2021

Cc that the top rack broke. Confirmed replaced adjuster kit. Tested op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/05/2021

Hot water valve failed needs replaced. Installed the new part op tested good. ; used 1 W11165546 (VALVE) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44106

Jason N

Job Details: 08/05/2021

"Cc unit not washing or spinning out clothes.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shifter using customer supplied pre Id part. Ran calibration and auto test. Op test good."

We serviced a

GE RANGE

Model JB860SJ3SS

Near Chesterland, Ohio 44026

Joe O

Job Details: 08/05/2021

"Cc: inner ring on front burner not workingFound harness shorted out on front right burner. Needs right front burner and cook top harnessCustomer does not want to repair at this time ; ordrng 1 WB30T10130 (range 12 haliant sur) and 1 WB18X25989 (harness wire maintop), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Kirtland, Ohio 44094

Joe O

Job Details: 08/05/2021

"Cc: not starting, not runningFound unit is receiving proper power. Once start button is pressed all l1 side power is being sent to neutral. Motor is not getting power from l1. Power is being supplied to timer. Timer is not sending power out to motor. Needs timer and harness; ordrng 1 WPW10450286 (harns-wire) and 1 WPW10450286 (harns-wire)"

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near Grafton, Ohio 44044

David R

Job Details: 08/05/2021

Replaced bleach dispenser. Tested in diagnostics. No leaks. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPT6

Near North Royalton, Ohio 44133

David R

Job Details: 08/05/2021

"Cc unit not starting, but will drain. Looked up tech sheet, clean light blinking 7 times then will repeat. Went to diagnostics to clear but element is working. Found shorted element and also shorted the control. Unit is about 16 years old. Showed 8564544 controls shows NLA, W10518394 element"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/05/2021

Installed agitator OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Rocky River, Ohio 44116

Corina H

Job Details: 08/05/2021

Replaced the freezer door. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 08/05/2021

Blade broke from pump but I eliminate it by whirlpool it correct issue opt test ok

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 08/05/2021

"Found open ignitor,replace from t/s,opt test ok took pic of pop ; used 1 279311 (IGNITOR) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/05/2021

Installed drum OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/05/2021

Found shifter disconnected from pulley ordering the original shifter; ordrng 1 W10913953 (Shifter)

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Hiram, Ohio 44234

Brian M

Job Details: 08/05/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Bedford, Ohio 44146

Brian M

Job Details: 08/05/2021

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/05/2021

Found terminal burned Im out of part in t/s ordering ; ordrng 1 W11416047 (Kit terminal)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/05/2021

"Found out that the hose had a shut off and wasnt allowing water to get to unit but customer had another style hose so replace it for her,opt test ok no leaks also she was aware of main valve leaking she said husband was going to fix,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Olmsted, Ohio 44070

Marie V

Job Details: 08/05/2021

"Cc that the unit was not draining at one point she had to run drain and spin to get it to drain and that it was making a screeching noise. . Ran diag no error codes. Ran agitation pass. Tilted unit and verify cam , belt , gearcase, everything looks good. Removed drain pump hose and inspected inside, is clear , no debris. Ran auto test pass. Ran calibration op test ok. Advice cust to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 08/05/2021

"Installed new control and thermistor , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/05/2021

The unit has a DC power short. I disconnected the deli crisper control board and the lights came back on unit is still not dispensing water the control board is not clicking theres no relays need main control board Deli board and LED control board. No eta ; ordrng 1 W10804160 (Led control) and 1 WPW10675033 (Main control) and 1 WPW10677119 (Deli control)

We serviced a

MAYTAG WASHER

Model MVWC415EW

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/05/2021

The pulley fell off. I reinstalled the nuts and pulley and belt using Loctite unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 08/05/2021

"Replace shifter,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near North Royalton, Ohio 44133

David R

Job Details: 08/05/2021

Cc of noise in drain. Found debris stuck. Removed. Tested and unit is working normal. Op test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rocky River, Ohio 44116

Corina H

Job Details: 08/05/2021

"CC that the clothes are wet at the end of a cycle, its rusting, can run a couple of cycles then it stops. Ran diag F2e1 HMI Stuck Button, f0e7 Load Detected When Running Clean Washer Cycle, f5e4 Lid Not Opened Between Cycles. Ran an auto test. Will need a main control, bezel and ui. Office to reschedule ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control) and 1 W11457841 (Strike)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DBL0

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/05/2021

Replaced user interface control. Tested in diagnostics. Good. All components working. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Middleburg Heights, Ohio 44130

David R

Job Details: 08/05/2021

Replaced bracket. Tested. Good. Op test ok.

We serviced a

KITCHENAID COOKTOP ELE

Model KCED606GBL01

Near Independence, Ohio 44131

Jason N

Job Details: 08/05/2021

Cc unit cooktop needs replaced due to damage.Replaced cooktop glass using customer supplied part. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Solon, Ohio 44139

Brian M

Job Details: 08/05/2021

"Cc unit randomly shutting off Open and closed door several times and found unit to shut off Needs control, ; ordrng 1 WPW10746274 (cntrl-elec) and 1 WPW10317076 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Amherst, Ohio 44001

Marie V

Job Details: 08/05/2021

Replaced UI and water valve. Calibrated unit. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Lorain, Ohio 44053

Marie V

Job Details: 08/05/2021

"Cc that when unit was installed it was tested and when she used it it started pouring water from the door. When arrived unit had water in it, tried to drain water and it failed. Verify food disposer it still had the plug on it. Removed and tested it drain good. Tested unit for leaks couldnt find any, check float switch off place , corrected issue. Could have been that when unit still had water on it and it started another cycle it overfilled and it leak the water from the door. At this point unit is working good. No leaks found. Op test ok advice cust to run hot water at the sink before starting a cycle."

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS956ESS02

Near Lakewood, Ohio 44107

Corina H

Job Details: 08/05/2021

Replaced the spark module and harness. Let run for about 10 minutes. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH05

Near Willoughby, Ohio 44094

Joe O

Job Details: 08/05/2021

Cc: gasket coming offFound gasket not seated correctly. Re seated gasket. Op test ok

We serviced a

KENMORE DISHWASHER

Model 665.13732K600

Near Eastlake, Ohio 44095

Corina H

Job Details: 08/05/2021

"CC that the unit is leaking and the door falls down. Started a cycle, ran for 30 minutes could not see a leak. Found the pads worn for the door. Took the left spring off to replace the pad. Could not get the spring in the correct position. Tried removing the dishwasher and the floor is to high to pull the dishwasher. Customer will need to remove some off the tile to pull the dishwasher out."

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS09

Near Garfield Heights, Ohio 44128

Brian M

Job Details: 08/05/2021

Installed arm and door Tested unit OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABW4

Near Mentor, Ohio 44060

Joe O

Job Details: 08/05/2021

"Installed sump, latch assembly, friction pads, and drain pump. Ran test cycle. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Cleveland, Ohio 44109

Jason N

Job Details: 08/05/2021

"Cc unit making clicking sounds underneath.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shifter using truck stock. Ran calibration and auto test. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS00

Near Cleveland, Ohio 44144

Jason N

Job Details: 08/05/2021

"Cc unit ice in freezer and leaking from back of freezer. Found ice sheet covering bottom of freezer, evap drain frozen over. Cleared ice from freezer, cleared drain. Pulled drain tube in back, drain tube blocked with sludge. Cleared out drain tube and reinstalled. Op test good."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/05/2021

Installed the new part op tested good. Door

We serviced a

GE REFRIGERATOR

Model PSC23SGRBSS

Near Cleveland, Ohio 44113

Jason N

Job Details: 08/05/2021

"Cc unit not making ice. Ran maker ice maker harvest test, ice maker not calling for water. Unit needs ice maker. Customer not repairing at this time. ; ordrng 1 WR30X10093 (Icemaker)"

We serviced a

KITCHENAID COOK TOP

Model KICU509XBL00

Near Westlake, Ohio 44145

David R

Job Details: 08/05/2021

Replaced module assembly. Configured 23. Tested with pot and water. Good. All burners working. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44108

Jason N

Job Details: 08/05/2021

"Cc unit oven not working.Ran bake test, ignitor not glowing. Unit needs bake ignitor. Replaced using truck stock part. Ran bake test, good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAW

Near Euclid, Ohio 44132

Dan

Job Details: 08/04/2021

"Customer complaint that unit keeps tripping gfci outlet, unit plugged into normal outlet and is working fine, per installation instructions Performance of this range will not be affected if operated on a GFCI-protected electrical outlet. However, occasional nuisance tripping of the GFCI breaker is possible due to the normal operating nature of electronic gas ranges, plugged unit into gfci and started bake for 350 degrees, oven heated outlet did not trip, unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near South Euclid, Ohio 44121

Corina H

Job Details: 08/04/2021

CC that there is frost and ice in the freezer. Confirmed. Found the gasket not touching the fame. Steamed out the gasket and freezer. Opt test ok

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP02

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/04/2021

Installed UI OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/04/2021

Cc unit keeps dripping inside tub Found valve seeping Replaced using truck stock Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL COMPACTOR

Model KTTS505ESS0

Near Solon, Ohio 44139

Brian M

Job Details: 08/04/2021

Cc pedal broken Found pedal to have stripped screw Replaced pedal OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model NA

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 08/04/2021

Product not found ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ06

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/04/2021

The unit has ice build up on the ceiling. I called Tech Line he recommended to rtv the cabinet also to shim the door upwards and to replace the door if all else fails Im gonna do it all in one go. no eta on door; ordrng 1 LW10852154 (Door) and 5 WP487576 (Shim)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 08/04/2021

Installed UI control. Unit powered on. Ran wash test. Op test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF1

Near Cleveland, Ohio 44144

Dan

Job Details: 08/04/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 23 degrees, evaporator frozen solid again, defrost thermostat is open and frozen in ice, defrost heater is not coming on, unit needs new defrost thermostat and evaporator cleared, this is a new problem as defrost thermostat was working on original visit, only charging for part though as evaporator was cleared less than 90 days ago, customer is not home left quote customer to contact us later for repair; ordrng 1 5304521285 (Defrost tstat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Madison, Ohio 44057

Jeff M

Job Details: 08/04/2021

The filter was stuck the retractable arm for the filter housing came on done. I reassembled unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Beachwood, Ohio 44122

Jason N

Job Details: 08/04/2021

"Cc unit not stop dispensing iceCustomer stated ice cubes are being dumped into freezer bottom. Tested ice maker, nail arm shutting off properly when ice level is full. Found ice container backwards, not sitting in top rack properly, ice cubes will fall behind container. Flipped container around. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Beachwood, Ohio 44122

Jason N

Job Details: 08/04/2021

"Cc unit grille not able to be removed. Customer stated she was not able to remove the bottom grille to clean. Removed grille for customer to, showed how grille is just clipped to frame. Customer also stated the grille is not even on both sides. Grille is slightly bowed, sticks out slightly on right side. Advised customer this is purely cosmetic and will not affect function on unit. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/04/2021

Installed the new part op tested good. Damper

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HR45KS3

Near Perry, Ohio 44081

Joe O

Job Details: 08/04/2021

"Cc: ice build up in bottom of freezer, leaking onto floorNeeds drain tube cleared. Cleared drain tube. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Lorain, Ohio 44053

Gabriel P

Job Details: 08/04/2021

"Found error code E5 on ice maker,Replace ice maker ran some test opt test ok"

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS02

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 08/04/2021

"Replace control board,and still wasnt working but then found gas valve switch close,correct issue and it work also replace old board and it work; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Strongsville, Ohio 44136

David R

Job Details: 08/04/2021

"Replaced fascia heater, ice chute and adapter. Found insulation blockage up under FF evap. Removed blockage, steamed ice. Good. Give time to return to normal temps. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Lakewood, Ohio 44107

Marie V

Job Details: 08/04/2021

"Cc that the unit is not washing or spinning. Ran diag found error code of F0E5 off balance load detected , F7E6 motor fault. Found shifter off place. Replaced from T/S. Ran calibration op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Strongsville, Ohio 44136

David R

Job Details: 08/04/2021

"New side panel delivered was bent on corners. Took off panel on side of unit to see if anything else was wrong. Found back panels broth bent up. Also found frame work is bent up as well underneath damage from delivery. Frame non repairable. Calling whirlpool to document. Kathy, marked as damaged and non repairable. 7731415123. Giving file number to customer, whirlpool said call where it was delivered from to get new one."

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Cleveland, Ohio 44128

Corina H

Job Details: 08/04/2021

"CC that the unit does not finish a cycle and it leaks. Confirmed. Ran diag F7E1 BASKET SPEED FAULT, F8E5 HOT, COLD REVERSED F7E6 MOTOR FAULT. Tested the cold and hot reversed. Switched the hot and cold. Tested the tachometer failed. Will need a new shifter. Started a normal cycle unit filled to the correct level. Will need a shifter. Office to reschedule ; ordrng 1 W10913953 (Shifter)"

We serviced a

KENMORE REFRIGERATOR

Model 253.70313213

Near Solon, Ohio 44139

Brian M

Job Details: 08/04/2021

Cc unit not cooling properly Found icemaker evap leaking inside fridge and water freezing on bottom pan causing no air flow in fridge Found ice ball on back side of fridge from icemaker Non repairable

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/04/2021

Installed the new part op tested good. Control

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