Local Reviews
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Corey L.
DRYER WHIRLPOOL MDE7657AYW "Replaced rollers and pulley bearings, oiled, op test good"
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: not making enough ice, door does not close as easyCustomer states in a 24 hr period the only get about 1 cup of ice. Found temps in ff section at 41, and freezer at 8. Unit has good frost pattern. Found some cubes in ice maker. All thermistors air baffles and fans checked good. Cycled ice maker. Ic maker cycles and calls for water. Checked water pressure. Unit has good water pressure. Called whirlpool tech line spoke with Dustin. He stated he has never seen a ice maker only make a cup of ice in 24 hrs. He advised to check temps in freezer with thermal couple. Checked temps with thermal couple. Temps reached 6 degrees. Called whirlpool tech line back spoke with Andy. Andy stated that with the freezer at 6 degrees the ice maker is going to be about 11 degrees. He stated to take apart the freezer and check for air blockages. uni has good air flow. Sitting watching the unit after talking to whirlpool the unit dropped ice. Op test ok"
Arthur V.
RANGE WHIRLPOOL WFE320M0ES2 Replaced hinges found inner door glass chipped. Needs door glass. AV only ; ordrng 1 WPW10620754 (glass-door)
Corina B.
REFRIGERATOR AMANA ASI2575GRS01 CC that the freezer and ff lights are not working. Found the lightbulbs are no good. Will need new lightbulbs. Optest ok.
Jason N.
WASHER WHIRLPOOL MVWC465HW2 "Cc unit not operating, startingCustomer states unit is only 3 months old. Ran entitlement to verify purchase date.Customer stated it just stopped In mid cycle, lid is still locked. Found unit will not power on, checked power to control, good at 123v, no status led. Unit needs control board. Had to break lid lock to open lid, tub still full of water and clothing. ; ordrng 1 W11249158 (cntrl-elec) and 1 W11307244 (latch)"
David R.
WASHER WHIRLPOOL WTW8000DW5 "Cc when putting on the extra rinse on any cycle, more than one the unit will take way longer then it should to complete a cycle or would get stuck. Customer said one time it took over 60 mins to get off Cycle. No error codes. Ran diagnostics and load size calibration. Ordering control and UI.; ordrng 1 W11106749 (console) and 1 W11200557 (cntrl-elec)"
David R.
RANGE WHIRLPOOL WFG320M0BS3 Replaced part. Tested bake at 350. Good. Op test ok
Dan H.
WASHER WHIRLPOOL WTW4900BW0 "Installed new gearcase, op test good"
Gabriel P.
DISHWWASHER/BIN WHIRLPOOL DU1145XTPBA Replace switch opt test ok
Dan H.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Customer complaint that unit drips from dispenser, advised customer that this is normal in brand new units and that the water system needs purged after install, unit is operating as designed"
Jason N.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Cc unit leaking from freezerCustomer stated about once a week, puddle forms on floor, and ice buildup in freezer. Found no ice buildup in freezer, fan and seals look good. Found water under crisper drawer in ff, ff evap drain is frozen over. Cleared drain with steamer, cleared Ice and water build up drawer. Checked all thermistors and ff fan op. All functions test good. Unit ff section set at 37 degrees. Set defrost timer to 8 hr standard. Op test good."
Brian M.
WASHER GE GTW680BSJ1WS Cc unit not filling Found that when I installed water valve I did not seat connector on valve all the way Fixed wiring Ran test cycle OP TEST OK
Arthur V.
WASHER MAYTAG MHW5500FW1 Found door sagging. Needs hinge parts. ; ordrng 1 W10839743 (bracket) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge)
Dan H.
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "Customer complaint that unit is not turning on, confirmed, nothing is running, unit needs new control, customer does not want repair at this time; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR GE GSS25TSRCSS "Customer complaint that unit is not cooling, fresh food section temperature at at 44 degrees, freezer section temperature at 8 degrees, set to coldest settings, evaporator fan is running, compressor and condenser fan are running, unit needs new control and thermistors, customer does not want repair ; ordrng 3 WR55X10025 (sensor,temp ff)s and 1 WR55X10942P (board asm main contr), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Found cabinet around interlock push out dented on bottom and top causing door to not close properly may be and issue of what he’s having calling whirlpool to keep it on file also spoke to customer he will return it back to the store for new one spoke mike he said not repairable he had me send him a picture file number.
David R.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc dishwasher smashed from delivery, house under construction so customer recently just opened box. Total damage to outside top and inside top of unit. Damage to back. Damage to components underneath. Customer wants to try to get a new dishwasher; ordrng 1 W10300924V (door seal) and 1 W11087376 (pump&motor) and 2 WP8269145 (brckt-mtg)s and 1 WPW10327249 (water intake valve) and 1 WPW10681507 (tub-dishwr)"
Joe O.
RANGE WHIRLPOOL WFG505M0BS3 Installed door gasket. Op test ok
Joe O.
RANGE WHIRLPOOL WFG320M0BS3 Found the leak was just residual gas in the line. Not an actual leak. Advised customer we could change the part but she did not want to potentially cause any other issues. Op test ok
Brian M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc soap dispenser not opening all the time Ran service mode verified that door is working as intended Ran service mode 3 times And each time door opened like it should
Joe O.
RANGE WHIRLPOOL WFG320M0BB2 Cc: smoking and setting off fire alarm when bakingFound grease and grim build up under cover for burner. Found some small burned up pieces of debris in there too. Advised customer cleaning that should take care of the issue. Burner is functioning and clear of debris. Op test ok
Arthur V.
WASHER GE UNREADABLE Found issue is with control shutting down. No model number to be able to order parts. Customer to search for paperwork that might have a model number on it. Both spots on unit worn.
Gabriel P.
DISHWWASHER/BIN WHIRLPOOL DU1145XTPBA Replace parts when supply power it wouldn’t fill found switch burn and broken ordering ; ordrng 2 WP8268909 (switch)s
Brian M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc soap dispenser not opening all the time Ran service mode verified that door is working as intended Ran service mode 3 times And each time door opened like it should
Jason N.
DISHWASHER KITCHENAID KDTE254ESS2 "Cc unit leaking Customer states it leaks from the bottom left side of door, he is using a bowl to catch the water. Ran quick wash cycle, no leaks. Checked spray arms for holes/separation. Door gasket is in good shape. Asked customer about detergent, using cascade pods. Advised customer about loading dishes properly, esp. in bottom rack. Customer to monitor."
Jason N.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, installed Uv dye drier and ff evaporator. Pulled vacuum to 29 in/hg for 15 min. Held vac for 15 min, no change on gauges. Recharged system with 5.3oz of r134a. Frost pattern starting no ff evap. Advised customer to allow 24 hrs for unit to return to desired temps."
Arthur V.
DISHWASHER KITCHENAID KDTE104EBL3 "Found lower spray arm clogged. Good water pressure from wash motor. Needs spray arm. Ship direct to customer for them to install. We do not have to return Advised customer to clean her dishwasher with a commercial cleaner. ; ordrng 1 W11101428 (arm-spray), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
DRYER WHIRLPOOL WED7800XW0 "Cc unit making noise in cycle.Ran dryer cycle test, heard a small amount of chirping, no squeals or squeaks. Customer stated her cleaning lady heard it. Advised customer most likely pulley or rollers are dry and or wearing out. Quoted a dryer repair kit. Used truck stock dryer repair kit. Operation test good. No abnormal sounds.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Jason N.
WASHER WHIRLPOOL NTW4516FW3 "Cc unit lid not locking, not competing cyclesCustomer stated it’s only about 2 months old. Ran entitlement to verify purchase date. Ran diagnostics, found code f8e1 for no fill/long fill. Ran auto test and calibration. Found utility tub next to unit where drain hose is located, slow draining. Advised customer that this will cause issues with unit water level sensor and will cause unit to premature end cycles without spinning. Customer would need to contact plumber. Unit op test good."
Brian M.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Spoke to whirlpool about issue he advised to recheck harness and have customer set up WiFi on it but really has no solution for this issue Checked Harness and made sure power is proper Walked customer through setting up WiFi and using the app At this time unit it working properly
Jason N.
RANGE WHIRLPOOL WEE745H0FS2 Cc unit not working and code f2e1Confirmed codes f2e1 on keypad display. Replaced keypad using customer supplied pre Id part. Keypad function restored. Op test good.
Brian M.
REFRIGERATOR JENN-AIR JFC2290VPF2 Cc unit not making ice Found icemaker getting power but not rotating Needs icemaker.
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Cc unit not filling properly and maybe water temp isn’t correct Ran diagnostics found no errors ran manual valve test valves are working and working properly Ran auto test completed with no issue Ran calibration Ran quick wash with a load of towels to verify with customer OP TEST OK At this time I can’t duplicate an issue
Brian M.
WALL OVEN WHIRLPOOL WOCA7EC0HZ00 Installed console ran setup and a test bake OP TEST OK
Brian M.
DISHWASHER WHIRLPOOL KDFE104HBL0 Customer showed pop took pic Cc unit not starting she showed me what button she was hitting she was hitting the cancel button Found unit able to run Ran test service with no issue or stored codes OP TEST OK
Jason N.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit still powering off in cycleCustomer states it still the same issue, will power off in mid cycle, sometimes won’t start. Ran diagnostics, no codes stored, ran diagnostics cycle. All functions normal, no codes at end. Customer states she had an electrician out to check power supply for unit, she states he found no problems, he did not leave any paperwork at the customers for review. However, customer now mentioned the garbage disposal will also not work when the unit will not start. Ran wash cycle, monitoring voltage in to unit, in 35 min + was not able to duplicate issue this time out. Called wp techline, Austin, agrees that there is still a power issue, documented."
Joe O.
WASHER MAYTAG MVWB835DW4 "Cc: not cycling, noiseFound drain pump humming. Found error code f9e1(long drain). Vacuumed water from unit. Pulled drain pump. Found small stone in drain. Removed stone. Ran auto test and calibration. Op test ok"
Joe O.
DISHWASHER KITCHENAID KDTE334GPS0 Cc: cup/bottle holder falling overFound retainer not installed correctly. Re installed retainer. Op test ok
Joe O.
DISHWASHER KITCHENAID KDTE104DSS1 Installed drain hoses and drain pump. Ran diagnostics test cycle. Placed water mat. Op test ok
Joe O.
DISHWASHER WHIRLPOOL WDT970SAHV0 Installed control. Ran diagnostics test cycle. Op test ok
Joe O.
WASHER WHIRLPOOL MHW5630HW "Cc: shaking, off balanceFound shipping bolts still installed. Can not get to rear of unit. Advised customer because it is an install issue they will contact the installer or contractor."
Arthur V.
DRYER MAYTAG CGM2941TQ1 Found coils not opening after several cycles. Found sleeve on valve distorted. TG brought me one from school to replace. Unit op test good. Lighting every time now ; used 1 279834 (COILXXACADEMY RETURNXX) from stock
Gabriel P.
WALL OVEN KITCHENAID KOSC504ESS00 "Found fuse open on display replace from truck stock,opt test ok; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10545255 (FUSE-THRML 22.86) from stock"
Dan H.
DRYER MAYTAG MEDB855DC4 "Installed new speaker, op test good"
David R.
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced parts. Tested. No noise. Op test ok
David R.
WASHER WHIRLPOOL WFW5620HW0 "Cc random water on floor at end of cycle. Went through tightened all hoses. Filled unit halfway with water. Let sit, no leaks. Looked at hoses, all connections. Checked drum. Nothing. Went through diagnostics more than once. No leaks. Op test ok. ** if leak again, can always send another tech out to have different eyes to see if they see anything different.; saved tckt"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc of some items freezing in FF section. Tested temp. Depending on area 37-41*. Looked at food, didn’t see any frost of freezing. Looked around. Ch died thermistors, good. Switched defrost mode to a standard 8 hour defrost. Checked all fans, good. Damper is good, opening and closing. In deli drawers cover d up 50% of vent letting cold air in from FZ. Advised customer of being able to let the air circulate through unit, blocking up damper/vents could cause items to freeze up being in front of the constant cold airflow. Adjusted temp. Op test ok."
Brian M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed control and ice maker Went to install auger motor and found that wires going to motor are corroded and broke off inside while removing motor Needs left door ; ordrng 1 W10815692 (dor-fip ss)
Arthur V.
WASHER WHIRLPOOL WFW9150WW00 Found unit needs bellows. Normally a truck stock item but not restocked. No shipping charge per SM. ; ordrng 1 WPW10381562 (bellow)
Arthur V.
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed ui panel and orion control. Customer to monitor
Dan H.
WASHER WHIRLPOOL WTW5000DW1 "Rebuilt washer, op test good"
Dan H.
MICROWAVE WHIRLPOOL WMH32519HB2 "Installed new transformer, op test good"
Arthur V.
WASHER AMANA NTW5100TQ0 "Found unit needs drain pump ; ordrng 1 WP3363394 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
DRYER MAYTAG MED3500FW0 "Cc unit squeaking in cycleRan dryer test, unit started making light squeal noise. Found belt pulley seized. Used customer supplied pre Id dryer repair kit. Lubed rollers. Dryer op test good, no abnormal noises."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replace module opt test ok
Dan H.
WASHER AMANA NTW4516FW3 "Installed new gearcase, op test no good , unit needs new cam and gearcase; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase)"
Brian M.
WASHER WHIRLPOOL WFW87HEDW1 Cc unit not draining Found drain filter to be clogged with debris Cleared filter Ran auto test OP TEST OK
Dan H.
WASHER MAYTAG MHW6630HW0 "Installed deflector, op test good"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced parts. Tested. Op test ok
David R.
WASHER WHIRLPOOL WFW95HEDW0 "Put new UI on. UI turning off and on by itself. F3E 1 water level system error, F5E1 door switch error. Unplugged wires, plugged back in, same thing, throwing code not starting. Tested water level sensor. Open. Wondering if when both controls sparked up, it created a wave and blew out other random components. Called techline for half an hour leading past 7pm. Essentially believe another UI is needed, another door lock, water level sensor and main harness. Will need to call techline Monday or send information over to look into.; saved tckt"
Arthur V.
WASHER WHIRLPOOL VAW3584GW1 Found unit in a continuous drain mode. Let unit finish cycle and i found the drain hose on the floor causing a no fill issue. Raised drain hose. Op test good used actual goods issue date for pop
Joe O.
OTR MICROWAVE WHIRLPOOL WML55011HB3 Cc: door and panel chippingFound door and right ui chipping and cracking. Found keypad intermittently not functioning. Need ui; ordrng 1 W11206155 (panl-cntrl)
Gabriel P.
WASHER MAYTAG MVWB835DW0 "Replace hinges,opt test ok"
Dan H.
WASHER MAYTAG MVWB835DW3 "Customer complaint that user interface is not working, confirmed, control tests good, user interface tests good, lid does not lock, unit needs new lid lock; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Cc unit freezing stuff in fridge Ran baffle test found baffle not closing Replaced it and ran test again OP TEST OK
Arthur V.
RANGE FRIGIDAIRE FPGF3077QFC Replaced panel and control. Op test good
Dan H.
WASHER AMANA NTW4516FW3 "Customer complaint that unit was stuck at final spin and done lights, ran diagnostics found f2e1(stuck key) error code, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Gabriel P.
DISHWASHER KITCHENAID KDPE334GPS0 "Filter is broken manufacture ordering we don’t need to come back customer will install him self also ran diagnostic and found no error codes test pass also ran normal cycle for 15 minutes never shut off also customer using non concentrated detergent,could not found issue,opt test ok ; ordrng 1 W10872845 (filter)"
Gabriel P.
WASHER MAYTAG MHW5630HC0 Found error f0e5 off balance load and f0e4 Make sure inlet hose is connected to a cold water faucet delete error ran calibration and auto test opt test ok
Gabriel P.
DRYER SAMSUNG DV350AERXAA03 When install fuse after running for few minutes customer came out side and told me it stop working came back in fuse shorted again call bj we did few test and he ask me to call Samsung which didn’t gave me enough help they just said it could be a defective part or a circulation issue which I check and is not clogged I would be ordering the thermister and thermostat no charge part has a year warranty would like a technician to come with me on this ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat)
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Icemaker doesn’t come with harness needed. Separate. Let customer know. Rescheduled. Ordered harness.; ordrng 1 W10884720 (harns-wire 57.48)
Brian M.
REFRIGERATOR GE GSHS3KGZBCSS Cc unit not powering on after power outage Found UI dead and nothing on Pulled unit out unplugged and plugged in different outlet Unit powered on and is running
Dan H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed new valve, op test good"
Joe O.
DRYER WHIRLPOOL WHD3090GW0 "Installed belt, new motor was damaged, found the belt was snapped and wrapped around motor. Op test ok"
Arthur V.
WASHER MAYTAG MVWC465HW2 Customer had hot water shut off and was getting a f8e1 long fill error. Customer unhappy with water levels. Advised customer to use bulky items cycle if extra water is needed. Also customer using pods and has a softener so over sudsing could be a issue advised customer to reduce soap if sudsing occurs.
Joe O.
RANGE KITCHENAID KSEG700ESS2 "Cc: burner knob not correctly installed, noise when fan is onFound connect fan blade slightly bent. Found burner knob needed rotated 90 degrees. Rotated burner knob. Adjusted connect fan. Ran test cycle. Op test ok"
Joe O.
WASHER WHIRLPOOL WTW8500BW0 Cc: loud in spinFound bearings extremely loud. Needs bearing kit.Customer does not want to repair at this time
Joe O.
REFRIGERATOR KITCHENAID KBFA20ERSS01 Cc: freezer door not shutting properlyFound gears on tracks miss aligned. Realigned gears. Op test ok
Jason N.
REFRIGERATOR KITCHENAID KRFC704FPS01 Cc unit not dispensing waterConfirmed water will not dispense. Unit is making ice. Found filter not fully seated in housing. Pulled out and reset into housing. Reset water filter light. Dispense test good.
David R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Replaced parts, turned icemaker back on. Tested. op test ok"
Jeff M.
WASHER WHIRLPOOL WTW4816FW The unit heading off balance code cleared the code reset the machine unit tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new part unit op tested good
David R.
WASHER WHIRLPOOL MVWX655DW1 "Cc not spinning and making loud noise. F7 E5 shifter fault, F7E6 motor fault. Went through diagnostics, unit is not agitating but is spinning. Went through manual, same thing. Tested out actuator. Went through tech sheet. Replaced part from t/s. Tested in diagnostics again, good. Ran normal cycle to make sure shifting correctly. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
David R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced part. Tested. Good. Op test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint of seeing smoke coming from fresh food air outlet and it had a electrical smell to it. Inspected complete evaporator area no signs of any electrical issues (burnt wires components not working) inspected fresh food area no issues Inspected machine compartment no issues found. Compressor running and starting to cool,condenser fan motor running all harness connections good also. While running no smoke or electrical shorting smells. Let unit cycle for 25 min sfter putting everything back together. No failures no shorts discovered At this time unit is working as designed Customer states it was a white smoke that had a burning rubber smell but unit is working at this time"
Arthur V.
WASHER GE WWA8344VKLWH Found hole in bottom of outer tub. See pic Needs outer tub Part Wh45x0116 is no longer available. Unit is unrepairable (very old unit ); used 1 SENIORDISCOUNT (senior discount) from stock
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed parts, op test good"
David R.
WASHER MAYTAG MVWB700BW0 Replaced parts. Tested. Op test ok
Joe O.
DISHWASHER KITCHENAID KDTM404ESS3 "Cc: not cleaning properlyRan diagnostics test cycle. Found error codes f9e4(lower spray arm error) and f5e1(door switch open). Found sump powering on, has low pressure. Also found water temp low at start of cycle. Advised customer to run hot water at the sink prior to starting unit. Needs sump assembly; ordrng 1 W10861526 (pump&motor)"
Joe O.
REFRIGERATOR JENN-AIR JFC2089BEP00 Installed ice maker and water valve. Cycled ice maker and water dispenser. Op test ok
Jason N.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit leaking from behind unitCustomer stated it leaked in his kitchen and in his basement. Contractor had shut water off to the unit in the mean time. Found water inlet valve cracked in several places. Unit needs water inlet valve.; ordrng 1 WPW10327249 (water intake valve)
David R.
WASHER WHIRLPOOL WTW7300DW0 Replaced parts. Diagnostics to test ok. Op test ok
Jeff M.
RANGE WHIRLPOOL WFE550S0HV1 Installed new part unit op tested good
Joe O.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc: no waterRan test cycle. Unit functioning as designed. Op test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Replaced housing and customer supplied filter. Op test good. Unit dispensing water now.
David R.
WASHER WHIRLPOOL WFW95HEDW0 "Put all new parts in. Plugged in, control good. Went to turn on, UI is not turning. Insurance or office to contact customer. Ordering control, harness. ; ordrng 1 W10580186 (harns-wire) and 1 W10814583 (panel-cntl)"
Arthur V.
MICROWAVE MAYTAG MMV4206FZ2 Found unit needs mag tube. Part covered under 5 year parts entitlement. ; ordrng 1 W10818686 (magnetron)
Jason N.
WASHER AMANA NTW4516FW3 "cc unit not starting cycles.Plugged unit in, found unit stuck in drain mode. Canceled drain mode. Ran diagnostics, found code f8e1 for long fill/no fill. Ran auto test and calibration, all functions passed. Asked customer about detergent usage, she stated she uses at least 1c. Advised her no more then 2 tbl spoon/ or to the 1/2 line on the cup. Unit op test good."
Gabriel P.
WASHER MAYTAG MVWB835DW4 "Replace all parts,ran calibration and auto test pass opt test ok"
David R.
WASHER WHIRLPOOL WFW72HEDW0 "F3E1 water level error, F9E1 long drain. Cc unit drain pump is not turning off, even after unplugging and plugging it back in. UI display stays at 14 mins, even when you switch cycles. Unplugged and plugged again, UI working correctly. Drain pump sounds like something is stuck inside, checked and empty. Sensor open. Do not order parts; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR KITCHENAID KSSO48QTX03 Recovered refrigerant Installed compressor drier evaporator and heat exchanger Ran 29 inch vac for 20 min No change after 10 min Recharged with 7.75 oz of r134a Watch for frost pattern OP TEST OK Advised to let cool for 48 hours completely
Gabriel P.
REFRIGERATOR GE PSHS9PGZBCSS Found compressor very hot also temp on freezer is 50 degrees on fresh food section was 70 degrees also found no frost patter on evaporator tap system and gages show 0 pressure giving estimate on parts needed customer will not repair they will get new
Corey L.
RANGE MAYTAG MER5552BAS "Customer complaint oven not working, confirmed after selecting any temp to bake the relay clicks and the display counts up to the temp chosen right away, broil relay clicks when selected but does not heat up, found sensor measuring 2k ohms at 65 degrees, tech sheet states sensor should read approximately 1k at 80 degrees, sensor failed, cntrl exists diagnostics right away, referenced in ts as a note the cntrl will exit if temp sensor reads above 400, unit needs oven temp sensor; ordrng 1 12001656 (sensor,ovn 44.83), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Ice maker is not receiving any power. Needs a new icemaker in the control board; ordrng 1 W10882923 (icemaker) and 1 W11035752 (cntrl-elec)
Gabriel P.
DISHWASHER KITCHENAID KUDS35FXSS9 Found sump pump humming everything works but not pumping water giving estimate customer will not repair
Corey L.
DRYER MAYTAG MEDB835DC4 "Same issue, called wpl tl spoke with Kirt, harness is good and not grounded to cabinet, thermistor readings were 72 inlet at 58 degrees, 20 outlet at 60 degrees, according to ts chart both are a few ohms out of range, ordering outlet and inlet thermistors also control; ordrng 1 280148 (cutoff-tml) and 1 W11133021 (cntrl-elec) and 1 WP8577274 (thermistor)"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Called techline Robert. If ice maker water line is frozen (it is). And i have 120 v at the light blue and white wires in the four pin harness with the door closed. (i do) then door will need-to be replaced. Ordered door stainless with gasket Advised customer could be 6-8 weeks for delivery and to PLEASE inspect door and to call us if she sees any damage to new door Did not reschedule due to time line on getting door ; ordrng 1 LW11026425 (dor-fip)
Dan H.
WASHER WHIRLPOOL WTW7000DW0 "Customer complaint that unit is not coming on, ran diagnostics found f7e0(loss of power) and f2e1(stuck key) error codes, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Dan H.
DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good, took part ; used 1 279838 (ELEMENTXXACADEMY RETURNXX) from stock"
Gabriel P.
DISHWASHER MAYTAG MDB4949SHZ0 "Found out that there was barely any water inside,check valve and found valve not turn all the way open correct Issueran test pass ,opt test ok"
Jeff M.
WASHER MAYTAG MVWC565FW2 The unit was squeaking a re-level the machine unit tested good
Corey L.
WASHER FRIGIDAIRE ATF8000FG1 "Replaced heating element, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121, and 1 W10890131 from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAT02 Liners cracked. Control panels crack new panel customer is OK with the white tape. ; ordrng 1 482395 (repair kit) and 1 WPW10397392 (grille) and 1 WPW10397960 (cntrl-elec)
Corey L.
DISHWASHER WHIRLPOOL GU2300XTVB2 "Customer complaint same this the water not entering, started wash cycle, unit filled and sump just hummed, accessed chopper blade and tried to spin by hand per tech sheet, unable to move chopper blade, wash motor seized, customer stated they will try one more time but wants their money back for the repair if it breaks again, advised customer to have us come and confirm that is the issue again if under svc warranty; ordrng 1 W10806705 (pump&motor)"
Jason N.
RANGE WHIRLPOOL WFG320M0BS0 "Cc unit making burn marks/warping floor under unit.Customer states it did the same thing at her old house. Snapped pick of floor, customer is using soft vinyl flooring for this kitchen, floor is warped up under unit due to heat. Customer also stated oven temp seem to take a long time to reach setpoint. Customer is wrapping foil around entire oven rack. Ran bake test to 350, with rack removed, preheated to 350, temps reading normal at 360 degrees after preheat. Unit function is as designed. Called wp techline, Adrian, stated that the foil wrapped rake will definitely cause lack of airflow in oven, holding the heat near the bottom of the unit, documented information. Advised customer to remove foil from oven rack. Advised her to call wp consumer at this point."
David R.
RANGE WHIRLPOOL WFG320M0BS3 Cc oven not working. 120 from outlet. Ignitor checks good. Control not sending 120 down to turn on ignitor. Ordering contro; ordrng .1 W11126814 (cntrl-elec)
Joe O.
DRYER MAYTAG MEDB765FW0 Cc: noiseFound pen fell in blower housing. Showed customer the pen in the blower. Customer reached in and pulled pen out. blower did not receive any damage. Ran test cycle. Op test ok
Corey L.
WASHER WHIRLPOOL NTW4600YQ1 "Replaced parts listed, calibrated, op test good"
Gabriel P.
RANGE WHIRLPOOL WFG320M0BW1 Igniter getting 120 v but not glowing giving estimate customer will not repair
Jeff M.
OTR MICROWAVE WHIRLPOOL WML55011HS2 Installed new part unit op tested good
Arthur V.
WASHER WHIRLPOOL WTW8540BW0 Found issue is with customer water valve allowing too much water in at a time. Needs water valve. Also found drain hose pushed too far into drain. Also advised bearing is starting to get loud and will soon need replaced. Customer to replace unit.
Joe O.
DRYER WHIRLPOOL NED4655EW1 Cc: noise during operationCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Ran test cycle. Found blower noise. Pulled blower housing. Found blower housing bent. Found side of unit bent. Straightened blower housing. Ran test cycle. Op test ok
Arthur V.
WALL OVEN KITCHENAID KEBS2778AL0 Found control panel blank. 110 v to control no response. Control part number 3181705 is no longer available. Unit is unrepairable.
Brian M.
WASHER WHIRLPOOL WFW87HEDW1 Cc unit not working Found UI dead Was able to enter diagnostics Found f6e2 and f6e3 errors communication errors unit will not run test cycle Needs UI and control ; ordrng 1 W11096963 (cntrl-elec) and 1 WPW10750477 (panel-cntl)
Dan H.
WASHER MAYTAG MVWB835DW3 "Customer complaint that user interface is not powering on, confirmed, control tests good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DRYER MAYTAG MEDC465HW "Plugging power press start and started heating temp coming out was 175 degrees and temp inside was 338 is working as designed,no issues found"
Gabriel P.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Customer said intermittently the display will shut by itself call whirlpool spoke to Brian, found error code f6E0 lost communication he want me to order signal harness and communication harness also control panel and control pls charge double labor bj ; ordrng 1 W11261165 (cntrl-elec) and 1 W11315989 (HARNESS ) and 1 W11356990 (HARNESS ) and 1 W11428561 (CONTRO PANEL )
Brian M.
REFRIGERATOR WHIRLPOOL WRF954CIHB00 Cc of no cool Found ff section at 33 and freezer at 34 Found frost pattern on upper portion of freezer evap Called whirlpool to see what is recommended to be replaced They advised on replacing filter and compressor only at this time. Unit is a wise motion compressor style will need tech who Is equiped to install sealed system with lock ring ; ordrng 1 W11393142 (COMPRESSOR )
Brian M.
WASHER MAYTAG MVWB835DW0 Had to use Dremel tool cut wasplate off the shaft Went to install gearcase found that rotor is seized to shaft can not removeNeeds rotor stator and clutch and screws ; ordrng 1 W10752189 (screw) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 6 W11027980 (screw)s
Brian M.
WASHER FRIGIDAIRE FTF530FS3 "Installed Lower strut supports Found basket still hanging lifted dryer back and found tub springs broken Needs basket springs; ordrng 2 134144700 (spring assy,sus,w/sl)s, used 1 SHIPPING (shipping and handling) from stock"
Brian M.
OTR MICROWAVE WHIRLPOOL WMH32519HV1 Cc unit not heating Plugged unit in found unit pulling 6 amps issue in high side also heard loud humming noise coming from magnetron Needs mag and transformer ; ordrng 1 W10836753 (transformr) and 1 WPW10693025 (magnetron)
Joe O.
DISHWASHER KITCHENAID KDTE334GPS0 "Cc: no powerFound control receiving proper power. Ran stuck key test to determine if ui or control. Needs ui. ; ordrng 1 W11165145 (console18478), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER WHIRLPOOL GHW9150PW0 "Cc unit not working, making a lot of noise Customer stated it will fill with water but not wash, just makes a lot of noise.Found basket with a lot of movement side to side and front to back,most likely spider separated from basket. Unit needs basket, tub replacement. Unsure of time frame on parts shipment, office to call customer to schedule if job approved.; ordrng 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket)"
Jeff M.
DRYER KENMORE 110.858764 "Unit not heating. Heating element is getting power needs a new heating element.; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT108FZDW05 The fridge temperature is 20° on the lowest setting which would be the highest temperature. Needs a new control box and temp sensor; ordrng 1 W11353813 (CONTROL ) and 1 W11438736 (SENSOR )
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer complaint washer not working, found washer getting power but not energized, control failed ordering cntrl, found and removed 3 dimes between agitator and basket ; ordrng 1 W11162438 (cntrl-elec)"
Corey L.
WASHER MAYTAG MHW6630HW0 "Customer complaint water still leaking, found water accumulating in vent tube and evidence of water dripping under vent on inside of back panel making its way to the bottom, ordering deflector from sp W11419643; ordrng 1 W11036940 (DEFLECTOR)"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cc of Ice maker not working, front dispenser water is good, good flow. Tested icemaker, has power but not cycling. Ordering icemaker assembly ; ordrng 1 WPW10300024 (icemaker 236.89), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc water dripping down from where icemaker is located, where flap is that ice comes down. Confirmed water dripping and gathering. No errro codes on icemaker, nothing loose. Icemaker could be calling for more water and double filling. Ordering icemaker and dual valve.; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
Jeff M.
DISHWASHER GE DDT595SSJSS "Main control board is not supplying power to the user interface needs a new main control; ordrng 1 WD21X24901 (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER MAYTAG MVWB865GW0 "Customer complaint washer off balance and stops during load, customer had clothes loaded, normal amount and items were balanced, ran spin, unit is shaking quite a bit while ramping up, unit is installed on bricks, removed bricks and retested, op test good, found off balance over suds and overload faults, cleared faults, emptied unit and calibrated, found sink slow draining advised customer when water fills and reaches drain pump siphoning will occur"
Gabriel P.
DISHWASHER MAYTAG MDB4949SHZ0 Ran test twice pass found power wire stainless to to copper cut the stainless pieces and wire them to copper to copper also found one out let connector open hot and the other one correct advise customer to change outlet ran test again pass working as design no fault code found
Corey L.
DRYER MAYTAG MEDC465HW0 "Customer complaint dryer making clicking noise, confirmed, found screw between drum and bulk head, removed, op test good, unit is leaning forward, customer stated he will adjust when he replaces vent, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Gabriel P.
RANGE WHIRLPOOL WOS92EC7AS03 "Replace door latch,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Found temp 58 on freezer and on ice maker box temp was 35 also found evaporator frozen with ice also door not sealing properly found and air gap on seal steam evaporator then unplug unit waited 1 minute to reboot force in to defrost pass ran test 4 pass steam seal on door pass,opt test ok advise customer always make sure door close"
Corey L.
WASHER MAYTAG MVWX655DW1 "Customer complaint washer not lighting up and makes a motor noise when plugged in, confirmed unit in flood mode, canceled cycle, ran diagnostics no errors, advised customer to only use 1-2 tbsp of he detergent, drain hose was in drain pipe about 6-7” adjusted to insert 3-4” in standing pipe, calibrated, op test good, taking new part for return"
Dan H.
WASHER MAYTAG MVWB765FW "Agitator bolt stripped, unable to remove, unit need new tub, gearcase, and basket, will also need two techs to remove tub assembly ; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11219115 (TUB) and 1 WP90767 (screw) and 1 WPW10215093 (clean out filter)"
Corey L.
DRYER SAMSUNG DV363EWBEUF/A1 "Customer complaint dryer not heating, confirmed, power is correct, found heating element open, quoted to replace with element asm DC97-14486A, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL KRFC704FBS02 Incorrect board was ordered. The board that was ordered is for a 00 this unit is a 02. Installed the new fan op tested good. ; ordrng 1 W11114721 (cntrl-elec)
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 Took pictures of pop found noise coming from blower fan there is a ventilation attach to blower fan found blower grinding with duct tape and vent advise customer to get the installer back cause of bad install nothing wrong with unit is working as design
Arthur V.
DRYER FRIGIDAIRE FDE546RES2 "Found felt stips worn and idler pulley needs replaced. ; ordrng 1 131863007 (belt dryer IDLER PULLEY ) and 1 5303283286 (felt seal,lower) and 1 530393719 (FELT ), used 1 SHIPPING (shipping and handling) from stock"
Arthur V.
COOKTOP ELE GE ZGU385NSM2SS Upon arrival found transformer open again Called techline. Found left front burner switch faulty. Needs switch harness and transformer. ; ordrng 1 WB18X23942 (range ignition spark) and 1 WB27X21609 (transformer)
Gabriel P.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Found water inside gave estimate to customer of how much it was going to be if the pump is bad and they didn’t want to repair thy going to get new
Arthur V.
DRYER WHIRLPOOL WED8000DW4 Found lint screen clogged. Causing air flow issues Needs lint screen. Ship direct to customer. We do not have to return ; ordrng 1 W10859086 (screen)
Corey L.
DISHWASHER KITCHENAID KUDS01FLSS6 "Installed ui as a kit came with board and bracket WP8524447 , did not use WP8270168 , op test no good, buttons working before putting cover back on, after put back together no selections activate any loads but shutting door activated drain, found char mark on control board, control is discontinued, unable to repair"
Brian M.
RANGE JENN-AIR JDS1750EP0 "Cc unit not baking Found bake element open Customer wants to install it ; ordrng 1 W10779716 (elmnt-bake5857), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint still leaking from vent area, confirmed water stains down the front again and water pooled up in vent, replaced vent and gaskets with part sent, advised customer to monitor what items are being placed on the top shelf near the front that could potentially be excessively splashing into vent"
Brian M.
WASHER MAYTAG MVWB765FC3 Cc unit giving error for LF Ran diagnostics confirmed long fill error Ran manual valve test Found cold water not entering Replaced water valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
Brian M.
N/A N/A KRFF302ESS01 Cc unit not cooling Found compressor not kicking in and is extremely hot Hooked up compressor tester compressor will not run Needs compressor drier and sealed system Redone ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Arthur V.
WALL OVEN KITCHENAID KODE500EBS04 Replaced outer door glass and nameplate. Op test good
Jason N.
WASHER WHIRLPOOL WTW5000DW2 "Cc unit not startingCustomer stated the clothes were wet after a cycle, so he ran a drain and spin and it was only humming. Ran diagnostics, found codes f9e1 for long drain, f8e1 for nofill/long fill. Customer had modified drain line from last visit out, but no it was running along the floor. Zip tied drain up to wall for facilitate a loop. Ran auto cycle and then spin and drain. Op test good."
Jason N.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc unit has the same intermittent heating problem.Ran diagnostics, no codes stored. Ran several test cycles, first cycle seemed to be slow to heat, every cycle after that was normal. Called wp techline again, Scott, sounds like maybe it’s needing a software update. But because customer is not connected to WiFi for unit, unit is not getting any updates. Only way to ensure current software version is to replace console.; ordrng 1 W11297728 (console)"
David R.
DRYER WHIRLPOOL WED5000DW2 Replaced timer. Tested out on cycle that customer normally uses. Good. Op test ok
Arthur V.
WASHER WHIRLPOOL NTW4516FW3 Installers installed with drain hose going into a floor drain. Raised hose and tested. Op test good. Ran diagnostics getting a f8e1. Long fill no fill error. Cleared codes and tested unit op test good Customer needs drain fixed. Op test good
Dan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint of loud humming noise, confirmed, found freezer section evaporator frozen solid, evaporator thermistor is good, defrost heater is good, unit needs new control and freezer section evaporator cleared, customer does not want repair at this time, customer is going to try and have whirlpool cover the repair; ordrng 1 WPW10675033 (cntrl-elec 254.79), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 50 degrees, evaporator fan is running, compressor and condenser are running, no frost pattern on evaporator, unit needs new compressor and evaporator ; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator)"
Arthur V.
DISHWASHER KITCHENAID KDPE334GPS0 Replaced water valve. Op test good. Left leak mitigation mat.
David R.
OTR MICROWAVE WHIRLPOOL WMH31017HW2 Replaced parts. Put cup of water in to test. Good. Op test ok
David R.
DRYER WHIRLPOOL WED7500GC0 "Replaced parts, tested. Good. Ran normal cycle and timed cycle separately. Heat good, cycled off and on. Airflow is good to the outside. Advised of depending on size load/items being put inside to dry recommended to add more temp/dryness level if necessary. With larger loads it will need more time or higher temp and dryness to reach drying of clothes. Make sure not to overload unit. Wen into owners manual, turned dryness level up. Op test ok"
David R.
DISHWASHER KITCHENAID KDTE334DSS1 "Cc water leaking from dishwasher going into basement. Looked around, nothing apparent. Took dishwasher from under counter and ran it. No leaks coming from the water line to valve, valve is not leaking. Drain pump and drain hose good. No water coming from down on wash motor. Checked all components and lines, no leaks. Ran unit for about half an hour. Nothing leaks and no water marks. Unit test good as of today. Op test ok"
Jason N.
DRYER MAYTAG MDG9420BWW "Cc unit not drying, no heatConfirmed no heat in cycle. Checked thermals, all checked good. Checked power at ignitor, good at123v, ignitor physically open. Reap,fed using truck stock. Ran dryer op test, good heat.; used 1 279311 (IGNITORXXACADEMY RETURNXX) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Installed inlet valve. Ran dispense test, bled air from water system. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRT314TFDW "Cc unit freezer not getting coldRead temps in ff, good at 39 degrees, temps in freezer 5 degrees, unit running and cooling properly at this time. Compressor, evap fan, all functions are normal. Unit is working as designed, no issues found."
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Installed inlet valve. Ran dispense test, bled air from water system. Op test good."
Dan H.
RANGE AMANA AGR5330BAS3 "Customer complaint that side is dent, console is scratched and knob is broken, confirmed, unit needs new side,console, and knob; ordrng 1 W10585645 (panl-cntrl) and 1 W10816993 (panel-side) and 1 WPW10614598 (knob)"
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Cc Fz door was hitting cabinet when closing. Found screws on hinges loose. Tightened up. Suggest moving heavy stuff to side closest to hinge or lightening weight. Tested. Op test ok
Brian M.
WASHER WHIRLPOOL WTW4816FW "Cc unit not washing and just clicking after previous company replaced control and gearcase. Ran auto test found unit to click while trying to selected agitate Found actuator not connected to splutch Attached actuator to splutch Found selector knob loose took panel apart, and found previous company left out screws that hold control in place, replaced screw from overstockRan auto test and calibration OP TEST OK"
Joe O.
KITCHEN WHIRLPOOL WFG505M0BS3 "Cc: bulb broke and sparked, gasket ripped, and door handle looseTightened handle. Checked build socket, checked good. Advised customer bulbs are not covered under warranty. Needs gasket; ordrng 1 WPW10535778 (gaskt-door)"
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: not cooling ff sectionFound temps in ff at 69 degrees and freezer at 0 degrees. Pulled evap cover. Unit has good frost pattern. Found evap fan completely frosted over. Found chunky milky debris in drain and around evap fan. Cleared drain and evap. Advised customer how a clogged drain can cause moisture build up around the evap fan. And that bread crumbs and debris can clog the drain. Unit is cooling. Advised to allow 24 hours to cool. Op test ok
Dan H.
DRYER AMANA NED4655EW1 "Customer complaint that unit was taking a long time to dry, customer has since cleaned out vent, started normal dry cycle, unit heated, good airflow outside now, unit is operating as designed"
Brian M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cc lights are out and Ice maker making small cubes Found water pressure to machine low customer using t tap advised on replacing with regular style valveFound led modules out, tried to reseat connectors but lights still out Needs led modules EST only"
Brian M.
DRYER MAYTAG MEDC215EW1 Cc unit not heating Found power cord damaged at outlet Replaced using truck stock Ran for a few min to verify function of dryer Advised not to run until having outlet inspected by electrician Left unit unplugged ; used 1 PT500L (3 PRONG DRYER CORD) from stock
Brian M.
DRYER SAMSUNG DV48H7400GW/A2 "Cc of chattering Found idler pulley making noise Advised on belt replacement as well Needs belt and pulley ; ordrng 1 6602-001655 (BELT 3864) and 1 DC93-00634A (PULLEY 4442), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
DISHWASHER KITCHENAID KDTM354DSS5 Cc light pro scrub staying on Found light stuck on Replaced console Ran test cycle OP TEST OK
Joe O.
WASHER WHIRLPOOL WFW8300SW05 "Cc: error code, not drainingFound error code f21(long drain), ran diagnostics test cycle. Unit functioning as designed. Op test ok"
Jeff M.
REFRIGERATOR KITCHENAID KRFC300ESS03 No frost pattern developing on the evaporator no heat transfer compressor is drawing .6 A needs a evaporator filter dryer and the compressor; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)
Jeff M.
WALL OVEN WHIRLPOOL KOSE500ESS00 I called Whirlpool Tech line turns out the back of the machine has a lot of damage I got on a video call with a technician from tech line I showed him all the damage and the machine is getting replaced.
David R.
RANGE WHIRLPOOL AGDS901E "Cc display/control is out. Unit is over 20 years old. Control is NLA Y0308481. Customer doesn’t want to go ahead with repair. ; used 1 SENIORDISCOUNT (senior discount) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL ED2FHEXNL02 Cc: not making iceIce maker started to cycle when I started to diagnose. Found ice maker calling for water. Water valve not opening. Needs water valve. ; ordrng 1 W10408179 (water vavle asm)
Arthur V.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Upon arrival unit had a half bin full of ice. Possible glitch when customer changed the filter a week ago but is making ice now. Customer stated he had a extended contract with Whirlpool. Advised he needs to have them dispatch it to us like that. Had to charge a service call
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced freezer door assy. Op test good
Jason N.
DISHWASHER JENN-AIR JDB8200AWP1 Installed control board. Ran diagnostics test in entirety. Heater circuit turned on. Op test good.
Joe O.
DRYER MAYTAG MGDB835DW4 "Cc: door needs reversed, and dent in front panelFlipped door. Advised customer cosmetic warranty are only covered in the first 30 days. Advised customer they can contact whirlpool and attempt to get coverage. unit would need front panel. Op test ok"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not starting, confirmed, unplugged unit and plugged back in unit started, ran diagnostics no error codes found, ran recalibration cycle, op test good , if problem should reoccur unit will need new control"
Dan H.
WASHER ADMIRAL ATW4676BQ1 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) and f7e5(motor fault) error codes, Unit spins and agitates, valves open and close, unit is missing drain hose, customer says he get a drain hose, unit is operating as designed"
Joe O.
RANGE WHIRLPOOL WFG320M0BS3 Installed door glass. Op test ok
Jeff M.
WASHER WHIRLPOOL WTW4850HW1 The unit had the drain pump on I canceled the cycle. Unit tested good they were no error codes could not find an issue
Dan H.
WASHER MAYTAG MVWC565FW1 "Installed lid, strike, and control, op test good"
Gabriel P.
DISHWASHER FRIGIDAIRE FFID2426TS2A "Found unit not level correctly is leaning forward correct issue ran normal cycle for 15 minutes,opt test ok no leak"