We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Geneva, OH 44041
Dan H
Job Details:
12/01/2022
"Customer complaint of clicking noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Newbury Township, OH 44065
Brian M
Job Details:
12/01/2022
Installed valves OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Angel
Job Details:
12/01/2022
"Cc that unit is not washing. Verified and found drain hose on floor customer explained that the installers left it like that and she wasnt sure, so I explained to her that the drain hose has to be at least 38 high for the unit to function properly she stated she will get it fixed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Strongsville, OH 44136
David R
Job Details:
12/01/2022
"Ice maker is good, working and cycling correctly. Calling for water and dispenser is good as well. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WHIRLPOOL
Near Bedford, OH 44146
Corina B
Job Details:
12/01/2022
CC that there is a block of ice in the freezer and the dispenser is dripping water. Confirmed. Found a Advised cust to replace the saddle valve with an inline valve. Will need a new valve and housing. ; ordrng 1 W10408179 (Valve) and 1 WP2186443 (Housing)
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFA
Near Madison, OH 44057
Dan H
Job Details:
12/01/2022
"Customer complaint that oven is not heating, oven in use when tech arrived, restarted bake for 350 degrees, burner lit, oven heated, unit is operating as designed @"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Painesville, OH 44077
Jason N
Job Details:
12/01/2022
Cc unit upper light not workingFound upper left ff section LED failed. Replaced using customer supplied pre Id part. Op test good.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Madison, OH 44057
Dan H
Job Details:
12/01/2022
"Customer complaint that oven is not heating, started bake for 350 degrees, burner lit and shut right off, burner relit a few minutes later, oven heated, unit needs new dsi board; ordrng 1 W11162730 (Cntrl)"
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Mentor, OH 44060
Brian M
Job Details:
12/01/2022
Installed fan and updated fridge OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44129
Angel
Job Details:
12/01/2022
Cc that unit will work in normal cycle but if you use any other cycle the washer will stop mid way. Ran diagnostics for error codes and no codes were stored looked underneath and made sure there were no loose connections and replaced the actuator. Ran a auto test and everything passed also ran a calibration explained to customer that i will order the main board because it could be working intermittently office to reschedule part out of stock. ; ordrng 1 W11556725 (Main board) and 1 W11481116 (Ui)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Chagrin Falls, OH 44023
Corina B
Job Details:
12/01/2022
"CC that the start and end button do not work. Confirmed. The start and the end does not work. The light goes off when the door is shut. Turns on when open. Door switches are working. Will need a new ui. ; ordrng 1 W11197501 (Ui oanel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Painesville, OH 44077
Jason N
Job Details:
12/01/2022
Cc unit upper rack breaking away and falling downFound adjuster brackets broken on both sides and rails both needing replaced due to bearing failure. ; ordrng 2 WPW10546503 (Adjuster)s and 1 W11259786 (Rail right) and 1 W11259785 (Rail left)
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFA
Near Madison, OH 44057
Dan H
Job Details:
12/01/2022
"Customer complaint that oven is not heating, oven in use when tech arrived, restarted bake for 350 degrees, burner lit, oven heated, unit is operating as designed @"
We serviced a
KITCHENAID RANGE
Model KIRS608BSS0
Near Mentor, OH 44060
Brian M
Job Details:
12/01/2022
Cc unit not getting to pre heat Found element shorted also recommended replacement of the thermostat ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10181986 (sensor)
We serviced a
KENMORE WASHER
Model 110.2513241
Near North Ridgeville, OH 44039
Angel
Job Details:
12/01/2022
"Cc that unit is leaving there clothes wet sometimes at the end of the cycle. Ran diagnostics and checked for error codes and it had an F7E6 error code motor fault, ran a agitation for about 25 seconds and motor was functioning perfectly did a spin as well and the hub was not stripped either looked underneath washer and everything looked good made sure actuator was functioning and it was as well so I ran a auto test and calibration and explained to customer that I cant find a issue with unit to monitor it for now and if it happens again they will need drive motor because it could be overheating or the actuator is working intermittently because its only happening sometimes and customer states unit is not going off balance and suspension is good as well. Gave them the estimate and they stated they rather buy new if issue happens again. ; ordrng 1 W11481722 (Actuator) and 1 W11283592 (Drive motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model WRF767SDEM01
Near North Ridgeville, OH 44039
Angel
Job Details:
12/01/2022
"Cc that on top of the freezer door is getting moisture after the seal was replaced verified and the seal is getting warm air through it causing to build ice underneath the seal the door will have too be replaced because this seal is the ones that you have to hook on to a lip that sticks out all around the door not the ones you just pop in and when you take off the original one the insulation comes off with it having some corners with gaps causing the issue; ordrng 1 LW10341279 (Door freezer), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Cleveland, OH 44111
Marie V
Job Details:
12/01/2022
"Cc that the unit gas a frost build up on back panel on freezer. Confirmed. Found top of evaporator frosted and bottom is clear. Seems like Is defrosting but not all the way. Took evaporator cover off and verify thermistor, is in range with temperature. Unit will need defrost circuit. Control, panel, harness and new thermistor. Office will contact once they have eta on the part; ordrng 1 W11620204 (Control) and 1 W11608685 (Harness wire) and 1 WPW10384183 (Thermistor) and 1 W11616412 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Cleveland, OH 44113
Manny
Job Details:
12/01/2022
"Cc unit always displaying off balance load, verified and tub looks leaning towards the back, suspension are damaged, ran test cycle and transmission sounds like has some marbles in it and leaking water through rotor, let customer know that unit needs transmission and he said he buy a new unit instead of repair."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Willoughby, OH 44094
Joe O
Job Details:
12/01/2022
Cc: not drainingFound error code f9e1(not draining) replaced drain pump. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cleveland, OH 44126
Marie V
Job Details:
12/01/2022
Cc that the filter is leaking. Confirmed. Found filter leaking. Cust will replace. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Fairview Park, OH 44126
Marie V
Job Details:
12/01/2022
"Replaced bake element, preheated to 350*, 15 min later. Pass. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ03
Near Westlake, OH 44145
Manny
Job Details:
12/01/2022
"Door came dented, see pics, reordering door. Advise customer to do a quick inspection of the door when it arrives to make sure is not damaged.; ordrng 1 LW11026429 (Fz door)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Painesville, OH 44077
Joe O
Job Details:
12/01/2022
Installed gearcase cam and belt. Ran auto test. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
Marie V
Job Details:
12/01/2022
"Cc that unit was banging. Confirmed, unit was leveled before came to home. Verify dampers , ran calibration and auto test, set unit into a high speed spin.pass. Explain cust what to do when having off balance.op test ok"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCD807XSS01
Near Strongsville, OH 44136
David R
Job Details:
12/01/2022
"Found wiring to switches and fan switch all wrong. Had to re wire correctly. Found both left switches had ohms when suppose to be open, causing sparking when igniting flame. Replace all 4 switches at once. ; ordrng 2 WP74010857 (Left switch)s and 2 WP74010858 (Right switch)s"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Gabriel P
Job Details:
12/01/2022
"Found shifter fault replace from t/s opt test ok ; used 1 W10913953 (ACTUATOR)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
12/01/2022
"Replace control and ran couple settings and error did not show,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44130
Gabriel P
Job Details:
12/01/2022
"Reset icemaker advise customer that if it continues to get stuck on cycle he will need icemaker,opt test ok icemaker working"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44149
Gabriel P
Job Details:
12/01/2022
"Same fuse open replacing thermostat and fuse ; used 1 Wp3387134 (Thrmst-fix), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
Gabriel P
Job Details:
12/01/2022
Customer complaint of making moisture underneath counter top what I did was pull unit forward a little so it doesnt stay underneath to much and it did not leak advise customer to monitor if still having issue we will call whirlpool and most likely they will want then to buy the moisture barrier
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS04
Near Kirtland, OH 44094
Corina B
Job Details:
12/01/2022
Replaced the door. Found the liner sticking out. The liner is sticking out farther then the fame. This is causing the door to stink out. Took pictures Andrew unit is non repairable.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Elyria, OH 44035
Gabriel P
Job Details:
12/01/2022
Found heater circuit open ordering ; ordrng 1 W10518394 (Heater)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW1
Near Perry, OH 44081
Joe O
Job Details:
12/01/2022
"Cc: intermittently shuts down, display flashes, nothing workingFound unit running. Customer stated when unit was shut down you could push the paddles and all the display would light up but unit would not run or cool. They stated all the lights in the unit stayed on. Needs control; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Jefferson, OH 44047
Jason N
Job Details:
12/01/2022
"Cc unit not filling with waterRan manual valve tests. Found no cold water coming in. Checked house pressure at wall valve. Good psi, unit needs inlet water valve. ; used 1 W11220230 (Inlet valve) from stock"
We serviced a
WHIRLPOOL DRYER
Model PYE2200AYW
Near Cleveland Heights, OH 44118
Manny
Job Details:
12/01/2022
"Found thermal fuse open, replaced opt test ok, advise customer to replace ent to avoid same issue from happening again."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garrettsville, OH 44231
Brian M
Job Details:
12/01/2022
Cc unit wont drain Found connections to be off drain pumpFixed connections If this keeps happening will need wire harness W11335100
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details:
12/01/2022
Cc unit not spinning Could not duplicate issue Advised on settings and soap usage Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Willoughby, OH 44094
Joe O
Job Details:
12/01/2022
Freezer gasket not sealingSteamed gasket. Op test ok
We serviced a
GE RANGE
Model JGBS66DEK4WW
Near Willowick, OH 44095
Joe O
Job Details:
12/01/2022
Cc: nothing workingFound control lock on. Turned off control lock. Light is functioning. Ran test bake. Unit heating. Advised customer on control lock. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Solon, OH 44139
Jason N
Job Details:
12/01/2022
"Re-diagnosed unit. Found no power to shifter or drain pump, 0v from control at j connector. Installed control using customer supplied pre Id part. Ran agitate and spin test, when running spin test, drain pump started momentarily then unit powered down. Checked resistance of drain pump, found reading 3.1 ohms, basically shorted. Unit will need another main control and the drain pump will need replaced. New pump is still here at the customers, was never installed on previous visits. Also found f3e3 fault was caused by connector not pushed into main control all the way. ; ordrng 1 W11543994 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Jason N
Job Details:
12/01/2022
"Cc unit not powering onChecked power in to unit control board, good at 121v. Unit needs main control board. ; ordrng 1 W11368631 (Main control)"
We serviced a
GE DISHWASHER
Model GDT605PSM5SS
Near Perry, OH 44081
Dan H
Job Details:
12/01/2022
"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor made loud buzz then stopped, unit needs new wash motor, customer does not want repair ; ordrng 1 WD19X25700 (Wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV1153BAB
Near Painesville, OH 44077
Dan H
Job Details:
12/01/2022
"Customer complaint that unit is not heating and timer is counting too fast, confirmed, reset control, unit heated and counted down normally, op test good"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Wellington, OH 44090
David R
Job Details:
12/01/2022
Replaced dryer kit. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ
Near Lorain, OH 44053
Gabriel P
Job Details:
12/01/2022
Turnable glass making noise when spinning ordering part needed ; ordrng 1 W11367904 (Glass) and 1 W11252182 (Ring turnable) and 1 W11245707 (Support)
We serviced a
MAYTAG DRYER
Model DG612
Near Cleveland Heights, OH 44118
Manny
Job Details:
12/01/2022
"Cc unit not heat and panel not working verified and panel working, set to dry unit making a loud noise, took apart and found wheel boron shaft, unit needs blower wheel ; ordrng 1 Y303836 (blower wheel)"
We serviced a
KENMORE RANGE
Model 790.71313705
Near Strongsville, OH 44149
David R
Job Details:
11/30/2022
"Cc oven not working. Found broken ignitor, replaced from t/s. Tested. Good, Op Test Ok ; used 1 279311 (IGNITOR) from stock"
We serviced a
ELECTROLUX FREEZER UPRIGHT
Model EI23BC65KS4
Near Madison, OH 44057
Joe O
Job Details:
11/30/2022
Cc: noiseFound freezer door not closing completely. Rails warped. Needs freezer drawer slide assembliesRight side slide assembly shows discontinued; ordrng 1 241883705 (slide asmy) and 1 241883605 (slide asmy(discontinued))
We serviced a
KITCHENAID COOKTOP ELE
Model KCGC506JSS00
Near Chesterland, OH 44026
Brian M
Job Details:
11/30/2022
Installed panel and gas valve OP Test Ok
We serviced a
KENMORE FREEZER CHEST
Model 253.1780241
Near Huntsburg, OH 44046
Jason N
Job Details:
11/30/2022
"Cc unit not cooling/controls not working Found unit in demo mode, customer is not sure how unit was entered into demo mode. Exited demo mode using button sequence in use and care guide. Compressor started up, good heat on condenser. Advised customer to allow up to 24 hrs for unit to return to desired temperatures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Painesville, OH 44077
Joe O
Job Details:
11/30/2022
Installed freezer led. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44111
Manny
Job Details:
11/30/2022
"Cc u it not heating, verified and no heat checked voltage and missing voltage, unit is missing L2, advise customer to have the landlord get an electrician to look at the voltage issue. Opt test ok"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near North Royalton, OH 44133
David R
Job Details:
11/30/2022
"Replaced the correct rollers. Tested, good, Op Test Ok."
We serviced a
JENN-AIR COOK TOP
Model JEC9536BDS12
Near North Royalton, OH 44133
David R
Job Details:
11/30/2022
"Cc unit RF burner not working. Went through tech sheet. Called Brian as well. Found shorted element and also shorted switch. Will need both switch and element. Unit is heavy, will need to disconnect the power lines and take whole unit out of countertop. ; ordrng 1 WPW10185284 (RF switch) and 1 W10823724 (RF element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details:
11/30/2022
Cc icemaker not shutting off Found bail arm extension broken Customer stated she can install it ; ordrng 1 W11215550 (extension)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Angel
Job Details:
11/30/2022
Cc that the heater turns on even when the door is opened. Took off back panel ohmed out heater and its grounded unit will need heater replaced and also explained to customer that they will need to check vent because poor airflow can cause the heating element coils to expand causing the issue. Replaced heating element tested unit opt test ok.; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Oberlin, OH 44074
Gabriel P
Job Details:
11/30/2022
"Replace gear case and slider ,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/30/2022
"Cc that the unit was making a loud noise right now is pretty good, also theres a crack at the freezer drawers , confirmed, unit is less than 30 days old. Ordering both front pan. Cust said he will install. No need to reschedule.; ordrng 1 W11336585 (Front pan)"
We serviced a
FRIGIDAIRE RANGE
Model MGF354BFDB
Near Geneva, OH 44041
Dan H
Job Details:
11/30/2022
"Installed new igniter, op test good"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Beachwood, OH 44122
Jason N
Job Details:
11/30/2022
"Cc unit is noisy and not drying clothes properlyFound vibration coming from rear panel, tightened screws and moved venting. Vibration reduced. Checked airflow through outlet, found outlet completely blocked with lint. Pulled lint all out of outlet, good airflow. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Avon, OH 44011
Marie V
Job Details:
11/30/2022
"Cc that the unit is not making ice. Confirmed. Took temps -3* in freezer and 38* in fresh food section. Ice maker has no water in it. Good water flow coming in to door, but no water going to ice maker. Air duck are good, good air coming in to ice maker. Verify voltage going to heater 12VDC. Verify ohms on heater, is open. Unit will need new heater. ; ordrng 1 W11401679 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Chesterland, OH 44026
Corina B
Job Details:
11/30/2022
Replaced the ui control. The console was the wrong part. Took pic. Will need to reorder the console. ; ordrng 1 W11460909 (Console)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Ashtabula, OH 44004
Dan H
Job Details:
11/30/2022
"Customer complaint that left rear burner knob Is not working, confirmed , installed new burner valve, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Willoughby, OH 44094
Joe O
Job Details:
11/30/2022
Cc: not dispensing waterFound dispenser not functioning. Pulled dispenser cover. Found switch has to be pressed in a particular way to get switch to work. Needs switch and ; ordrng 1 WP12575502 (switch) and 1 W11243624 (cover)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seven Hills, OH 44131
David R
Job Details:
11/30/2022
Replaced gearcase. Ram diagnostics and a drain and spin cycle. No squeaks or grinding. Good. Op Test Ok.
We serviced a
MAYTAG DISHWASHER
Model DWU8250AAX
Near Seven Hills, OH 44131
David R
Job Details:
11/30/2022
"Cc unit will not cycle because door not closing. Verified door will not close and latch into place without slamming door. NLA Y912664 holder door switch, NLA 12001115 latch kit, NLA Y912665 handle, NLA 912648 912649 912650 spring and latch. Latch and door assembly parts are NLA. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DV330AEW/XAA
Near Solon, OH 44139
Brian M
Job Details:
11/30/2022
Cc of noise Found noise coming from rollers and idler Also recommend replacing belt ; ordrng 4 Dc97-16782a (Roller)s and 1 6602-001655 (Belt) and 1 DC93-00634A (Idler) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Solon, OH 44139
Brian M
Job Details:
11/30/2022
Cc of leak Found leak coming from brass connector on house supply Advised to have that replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Aurora, OH 44202
Brian M
Job Details:
11/30/2022
Cc that unit will need cut off and then back on or sometimes he HAS TO power cycle it for it to turn back on Right now unit is functioning but sounds like a power supply and ui issue and then the noise is a damper ; ordrng 2 W10695459 (module)s and 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui) and 1 WPW10479155 (Damper control)
We serviced a
MAYTAG RANGE
Model MER6600FB3
Near Parma, OH 44134
Manny
Job Details:
11/30/2022
"Replaced control and switch unit still not operating correctly, spoke to BJ we ran some test and determine unit needs harness, ordering harness ; ordrng 1 W11452625 (Main harness) and 1 W11134603 (harns-wire) and 1 W11596058 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Parma, OH 44134
Manny
Job Details:
11/30/2022
"Cc that door wasnt closing, cant duplicate the issue, opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UD0A
Near Conneaut, OH 44030
Dan H
Job Details:
11/30/2022
"Customer complaint that unit is not draining, confirmed, found drain hose clogged, cleared , unit drained, op test good, advised customer to run a clean dishwasher cycle and to run hot water in sink before starting"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW4816FW2
Near Conneaut, OH 44030
Dan H
Job Details:
11/30/2022
"Customer complaint that unit is not spinning properly or filling, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, good flow from supply, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near Olmsted Falls, OH 44138
Marie V
Job Details:
11/30/2022
"Cc that unit is leaking. Cust saw a dripping from hose and corrected but still leaking. Ran unit no leaks. Ran a full cycle, no leaks. Removed hoses adm found that is missing rubber seal. Showed cust and advice to replace hoses. Op test ok"
We serviced a
KENMORE WASHER
Model 417.7173281
Near Ashtabula, OH 44004
Dan H
Job Details:
11/30/2022
"Customer complaint that unit is not starting, started normal wash cycle, lid locked, unit filled and began washing, ran rinse and spin cycle, unit filled, rinsed, unit drained, unit spun, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Parma, OH 44134
Manny
Job Details:
11/30/2022
"Cc unit not cooling, found compressor locked up, unit needs compressor, ordering compressor and filter ; ordrng 1 W11370574 (compressor) and 2 W11109499 (dryer)s and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWW
Near Brook Park, OH 44142
Marie V
Job Details:
11/30/2022
Cc that the unit is making a noise while washing. Confirmed. Noise comes from motor. Will order motor and spray arm. ; ordrng 1 6-919922 (Motor) and 1 WP6-917642 (Spray arm.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Parma, OH 44134
Manny
Job Details:
11/30/2022
"Cc unit making a humming noise, verified and noise started and coming from the back, pulled out and removed back cover and found cap tube hitting suction line and causing a vibration, separated cap from line opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Lakewood, OH 44107
Marie V
Job Details:
11/30/2022
"Verify warranty, also took POP. Cc that unit on every 2 cycled stoppeds mid cycle and shows a message of off balance load. Ran diag, no error codes. Leveled unit and ran high speed spin, pass. Showed cust a little shaking is normal. Not a lot. If clothes are off balance rearrange clothes. Other thins is connect unit to WiFi. They get updates from Maytag, and SP as well on that issue. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAS0
Near Streetsboro, OH 44241
Brian M
Job Details:
11/30/2022
Unit turning on by itself and ui not responding properly Needs control and ui ; ordrng 1 W10589069 (cntrl-elec) and 1 WPW10475777 (panel-cntl) and 1 SHIPPING (shipping and handling)
We serviced a
GE REFRIGERATOR
Model GSH25JSXLSS
Near Lakewood, OH 44107
Marie V
Job Details:
11/30/2022
"Cc that unit is not cooling. Confirmed room temperature inside. Compressor is not running . Inverter board getting 120 V. Unit will need new board. Cust will call back if he wants to continue ; ordrng 1 WR49X10283 (Compressor inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Ravenna, OH 44266
Brian M
Job Details:
11/30/2022
Cc unit has a clunk noise Ran diagnostics could not duplicate a abnormal noise
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Chagrin Falls, OH 44022
Corina B
Job Details:
11/30/2022
CC that the u it does not spin. Confirmed. Found the hub is worn and the washplate is seized and cracked to the gearcase. Cracked the washplate the splines look good on the gearcase. Will need the washplate and hub. Parts are still under 1 year warranty with us. Cust is going to install parts; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Avon Lake, OH 44012
Angel
Job Details:
11/30/2022
Replaced both main board and ui set temperatures correctly. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Strongsville, OH 44136
Gabriel P
Job Details:
11/30/2022
Replace shifter and capacitor opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Angel
Job Details:
11/30/2022
"Cc that ff section is not cooling properly. Verified and found evaporator frosted over unit will need main board and fan with thermistor and harness. Ordering parts.; ordrng 1 W10843055 (Main board) and 1 W11087438 (Fan with harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ05
Near Westlake, OH 44145
Angel
Job Details:
11/30/2022
Opened up box to check new door and had the customer inspect it and found a dent on bottom of door will need to reorder door office to reschedule door out of stock; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Cleveland, OH 44105
Jason N
Job Details:
11/30/2022
"Corrected bake ignitor install. Ran bake test to 350 degrees. Good ignition, preheat and flame. Op test good."
We serviced a
GE REFRIGERATOR
Model TBX21CIBRRWW
Near Highland Heights, OH 44143
Jason N
Job Details:
11/30/2022
"Cc unit leaking in ff sectionFound small amount of water pooled at bottom, but customer stated its no where near as much as before. Pulled rear evaporator cover and checked drain again. Poured water in defrost drain, all clear and nothing running over into partition. Advised customer may still have some water left in partition from before and its since drained out. Could not find an origin point for the water at the bottom of the unit at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Independence, OH 44131
David R
Job Details:
11/30/2022
Replaced filter housing. Tested. Good. No leaks. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Solon, OH 44139
Corina B
Job Details:
11/30/2022
"CC that there is no water in the unit. Confirmed. Ran diag 6-4 float switch open, 5-2 door stuck closed. Reset the float switch, filled. Ran a calibration. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Jason N
Job Details:
11/30/2022
"Cc unit not dispensing water or ice Customer stated they changed the water filter and now nothing will dispense. Pulled filter and reseated. No water dispense and no water coming up to ice maker. Checked pressure into filter housing, good psi from house source. Unit needs filter housing. ; ordrng 1 W11162041 (Filter housing)"
We serviced a
WHIRLPOOL DRYER
Model WED8740DW0
Near Eastlake, OH 44095
Joe O
Job Details:
11/30/2022
Cc: clicking noise while runningFound rollers worn causing clicking. Needs dryer repair kit. Installed dryers repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Garfield Heights, OH 44128
Corina B
Job Details:
11/30/2022
CC that there is no power to the unit. Confirmed. Checked power at terminal block 120 volts. Checked power at the control 0 volts. Ohmed out the white and black wire to the terminal block and control. Black wire is open. Will need a new harness. Office to reschedule appointment ; ordrng 1 W11213034 (Wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Willoughby, OH 44094
Joe O
Job Details:
11/30/2022
"Cc: not making iceFound temps in ff at 38 degrees, and freezer at -2 degrees. Ran ice maker harvest and fill. Ice maker harvesting, not filling. Found fill tube frozen, valve to ice maker opening, no water. Ohmed out fill tube heater. Fill tube heater open. Needs freezer doorCustomer does not want to repair at this time; ordrng 1 LW11026425 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Garfield Heights, OH 44105
Corina B
Job Details:
11/30/2022
"CC that the unit does not spin. Confirmed. Ran diag F7E5 SHIFTER FAULT, F7E1 BASKET SPEED FAULT, F1E2 MOTOR CONTROL FAULT. Ran a manual spin will spin a 1/8 of a turn and turns off. Will agitate. Replaced the shifter from t/s. Opt test ng. Ohms out the motor, good. Replaced the control. Brought core back for return. Opt test ok Customer has a foil and plastic style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 W11116592XXX (XXXNOREORDER*****CORE*CNTRL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Cleveland, OH 44128
Manny
Job Details:
11/30/2022
"Replaced infinite switch and install knob, opt test ok cant test unit theres no power cord installed, advise customer to install power cord and test unit and if they have issues to let us know."
We serviced a
GE RANGE
Model RB757WH4WW
Near Euclid, OH 44123
Joe O
Job Details:
11/30/2022
"Cc: burners not functioningCustomer stated left rear and front right burners not functioning. Found left rear burner not seated correctly. Re seated. Found right front burner had something melted around burner connector, removed debris, re seated. Tested both burners. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS0
Near Maple Heights, OH 44137
Corina B
Job Details:
11/30/2022
"CC that the freezer works and the ff does not. Confirmed. Fz 15* found frost and ice building up on the evaporator wall. Turned the defrost timer to defrost. Heater is not turning on. Called BJ the wheel on the defrost is not turning. Will need a defrost timer ; ordrng 1 241705102 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Euclid, OH 44123
Joe O
Job Details:
11/30/2022
Installed control. Ran test bake. Op test ok
