We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details: 06/17/2022
Installed element. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/17/2022
Cc ice build up in freezer Found drain tube clogged Cleared drain OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cleveland, OH 44108
Manny
Job Details: 06/17/2022
"Cc unit leaking from left side, removed deli drawer and found water and ice underneath it, took unit apart and found what looks like kale or lettuce blocking the drain, removed blockage and water started draining, advise customer o keep the Ff clean to avoid something getting stuck in drain tube, opt test ok."
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/17/2022
"Replace latch and clear error and ran diagnostic test,pass"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
David R
Job Details: 06/17/2022
"Same as last visit, No one is at the appliance store. Called number. Employee or manager said to just reschedule.**3 count. ; schdld next appmnt for 6/24 FRI AM"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1048XTPS4
Near Beachwood, OH 44122
Brian M
Job Details: 06/17/2022
Installed valve but could not connect water line Brass elbow would not come off old valve Spoke to landlord ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Avon, OH 44011
Marie V
Job Details: 06/16/2022
"Cc that the unit is not washing the dishes. Confirmed. Unit fills up with water and continue with cycle but, no Volta comes out for motor and motor winding shows open. Called BJ and help with diag, agreed unit will end motor and control. Cust will call back if they want to continue ; ordrng 1 WD21X24901 (Control), used 1 WD26X23258 (Motor), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Painesville, OH 44077
Corina B
Job Details: 06/16/2022
"CC that the unit is not cold enough and ice maker is not working. Cust is stating the ui was black but came back on. Found the ice maker turned off. Cycled ice maker, cycled and filled. Fz 0-10* ff 37-43. Fans are running. Evaporator has a good frost pattern. Took a picture. Control is set at 6 Fz and 5 ff. Called BJ with the ui being blank and now working could be the control or a door being left open. Would wait on ordering a control. Advised cust to monitor the unit for the next week. ; ordrng 1 A01078804 (Control)"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Chardon, OH 44024
Jason N
Job Details: 06/16/2022
"Cc unit still not making ice Called ge techline, suggested ice maker is not in home position, will cause ice box fan not to run, check ice maker operation. Ran manual ice maker test cycle, ice maker is not indexing, verified rake arm is stuck In the down position(not home). Unit needs ice maker per ge techline. Will credit fan motor part cost towards ice maker. ; ordrng 1 WR30X38005 (Ice maker) and 1 WR60X31997 (Ice box fan credit)"
We serviced a
WHIRLPOOL DRYER
Model LGR4634EQ3
Near Lorain, OH 44052
Angel
Job Details: 06/16/2022
Cc that unit was not heating. Ran unit and it runs but wont heat tested thermal fuse and cut off and both were good took front part of dryer apart and checked ignitor had 120vac getting to it but will not glow tested ignitor for ohms and it was open. Will need ignitor replaced ignitor from truck stock tested unit. Opt test ok.; used 1 279311 (IGNITOR) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Chesterland, OH 44026
Jason N
Job Details: 06/16/2022
"Cc unit not dispensing water or making iceChecked water source in, found main isolation valve connector had been reconnected with one terminal exposed. Corrected connector. Ran dispense test, water dispense good. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Joe O
Job Details: 06/16/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Cleveland, OH 44105
Manny
Job Details: 06/16/2022
"Cc that unit is not opening the dispenser door, and that the unit is not draining properly, found unit full of water, ran diagnostics cycle and found codes f9e1 for not draining and FAE2 for wax motor issues, unit will need drain pump and dispenser, will install heater on return visit.; ordrng 1 W11412300 (Dispenser) and 1 W11497943 (Drain pump)"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFC
Near Ashtabula, OH 44004
Dan H
Job Details: 06/16/2022
"Customer complaint of 50 error code, confirmed, door switch and latch are good, unit needs new relay board; ordrng 1 5304516862 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.553824
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/16/2022
"Found evaporator frozen and return air clog with ice steam completely till all ice was clear ,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/16/2022
"Replace heater,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Eastlake, OH 44095
Joe O
Job Details: 06/16/2022
Cc: leaking from freezerFound drain tube plugged. Cleared drain. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near South Euclid, OH 44121
Corina B
Job Details: 06/16/2022
CC that the unit is not cooling. Confirmed. Fz and ff 70*. Compressor and fans are running. Will need a new evaporator and compressor. ; ordrng 1 W11592010 (Compressor) and 1 W11099748 (Evaporator) and 1 W10843121 (Drier)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chesterland, OH 44026
Brian M
Job Details: 06/16/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Avon Lake, OH 44012
Marie V
Job Details: 06/16/2022
Replaced right hand side door. Op test ok
We serviced a
GE REFRIGERATOR
Model TFX22ZPBGWW
Near Eastlake, OH 44095
Joe O
Job Details: 06/16/2022
"Cc: not cooling, leakingCustomer had unit unplugged prior to us coming out, drain pan completely full. Found element circuit open. Needs heater assembly; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
David R
Job Details: 06/16/2022
"Replaced power control, UI, fan with harness. Set unit test 7 to step 2, 8 hr defrost. Give 24 hour for temperature to reach normal. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44109
Gabriel P
Job Details: 06/16/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/16/2022
Replace timer opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Wickliffe, OH 44092
Joe O
Job Details: 06/16/2022
"Cc: high pitch noise, drawers not opening/closing properly, freezing in crisper, condensation on items, scuff in doorFound temps in crisper at 33 degrees, ff at 39 degrees, found items bunched around air vent, freezer temps at 4 degrees. Advised customer to spread items to allow air to flow. Found lower shelf not installed correctly(can affect the drawer temps). Compressor and fans running. No abnormal noises heard. Needs ff doorOffice to reschedule; ordrng 1 LW10599404 (dor-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Parma, OH 44134
David R
Job Details: 06/16/2022
"Frost building up in FF cabinet. Called techline. Temps read - 3, -4 FZ, FF read 60*. Tested heater circuit. Heat coming on. No over frost on Evap. Techline suggested air getting in someone. Had me fill in liner with silicone and clear ice on intake going to FF. Can feel air coming down. Sending pics to whirlpool for documentation on liner. Customer to monitor."
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD51ES4EW02
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/16/2022
"Found a grease stain I was able to get it out with my nail finger ,also advise customer that she can use soft scrub,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near North Royalton, OH 44133
David R
Job Details: 06/16/2022
"Replaced heater element. Ram diagnostics, good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 06/16/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/16/2022
"Found a brawl and gloves underneath tub wants was clear try draining water and still wasnt draining use shot vac empty all water took pump apart found plastic blade of drain pump broken giving estimate ; ordrng 1 W10536347 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near North Royalton, OH 44133
David R
Job Details: 06/16/2022
"Replaced idler and rollers. Had a vibration, moved unit around and adjusted leveling. Good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Westlake, OH 44145
Gabriel P
Job Details: 06/16/2022
"Replace light,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wellington, OH 44090
David R
Job Details: 06/16/2022
"Replaced heater. Ran diagnostics, good, Op Test Ok"
We serviced a
KENMORE REFRIGERATOR
Model 253.70413415
Near Westlake, OH 44145
Gabriel P
Job Details: 06/16/2022
"Unit is getting 5y ce error code intermittent call senior technician bj explain him whats going on customer will need control and may be a ui but she said she will think about it ; ordrng 1 5304504032 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Elyria, OH 44035
David R
Job Details: 06/16/2022
"Cc unit making weird humming noise. Drain pump humming, acting like it wants to drain but not. Basket full of water, vacuumed out. Found no debris or anything stuck. Weak motor. Replaced motor from surplus on truck. Cleared drain error code. Ram diagnostics and calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Elyria, OH 44035
David R
Job Details: 06/16/2022
"Stacked unit. Cc unit not starting. Display is good, incoming 120 is good. Called techline, control not sending 120 over to motor circuit. Ordering and replace control. ; ordrng 1 W11537223 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Conneaut, OH 44030
Dan H
Job Details: 06/16/2022
"Customer complaint that unit is not starting, motor is just humming, unit needs new motor , customer does not want repair ; ordrng 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conneaut, OH 44030
Dan H
Job Details: 06/16/2022
"Installed new motor and capacitor , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kirtland, OH 44094
Jason N
Job Details: 06/16/2022
"Cc unit not cooling in both sectionsFound unit temps at 56 in freezer section, 62 in ff section. Checked evaporator frost pattern, light frost on first few coils. Unit has a refrigerant leak, will need sealed system repair. Unit is located in an RV cabinet space, will need additional technician to remove. ; ordrng 1 W10309988 (Compressor) and 1 WP2188822 (Evaporator), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/16/2022
Cc ui not making selections Found ui not making all selections and lights not working Will not finish cycle Needs ui and control ; ordrng 1 WPW10475780 (panel-cntl) and 1 W10595568 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Avon Lake, OH 44012
Marie V
Job Details: 06/16/2022
Replaced both freezer lights. Op test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model E42BS75EPS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/16/2022
Cc unit not cooling Found fan not running Needs fan motor Parts are NLa If customer finds parts Installation will be $325 +tax ; ordrng 1 5304448932 (evaporator assy) and 1 5304448934 (motor-evap fan)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/16/2022
Cc unit not powering on Found terminal block damaged Needs block and harness and power cord ; ordrng 1 W11213032 (Harness) and 1 W11573809 (Terminal block) and 4 WP3378128 (Washer)s and 4 WPW10277003 (screw)s and 1 W11365011 (Dishwasher Cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cleveland Heights, OH 44118
Manny
Job Details: 06/16/2022
"Replaced fz LED module, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near East Cleveland, OH 44112
Corina B
Job Details: 06/16/2022
Cooktop was hot. Had to reschedule appointment ; schdld next appmnt for 6/22 WED !
We serviced a
WHIRLPOOL RANGE
Model GGE388LXS04
Near Shaker Heights, OH 44122
Corina B
Job Details: 06/16/2022
"CC that there was a spark when cooking and the unit is not working. Confirmed. Checked terminal block, 0 volts. Found the breaker tripped. Checked the control and the switches, no visual burn marks. Heated the ovens and the cooktop at the same time. Opt test ok."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Madison, OH 44057
Dan H
Job Details: 06/16/2022
"Installed new valves, op test good , customer is not happy at all that we replaced the valves with the same valves, customer wants us to find a valve that closes softer and install that, customer did not even test unit before he got on the phone with the warranty company"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Dan H
Job Details: 06/16/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, unable to open freezer section door, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan/thermistor and control, customer does not want repair at this time ; ordrng 1 W11087438 (Fan/thrm) and 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seven Hills, OH 44131
Manny
Job Details: 06/16/2022
"Cant remove the unit due to the floor being higher than the unit legs, any time I tried to removed it it gets caught in the floor, there is a high chance that the floor would be damaged while removing the unit, spoke to BJ and he advise customer have a contractor removed the unit and let us know so we can come out and replace the part. He stated hell get a crow bar and try to remove it himself, he started cutting the floor himself, he removed a big chunk of flooring and still doesnt come out, old him I cant stay any longer but he can give us a call when unit is removed from cabinet ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/16/2022
Installed console control. Tested all buttons for functionality. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Bay Village, OH 44140
Angel
Job Details: 06/16/2022
"Cc that unit turns on and off and sometimes is works and sometimes it doesnt. Verified and Unit will not turn on but will get into diagnostics and found error codes F6E2 UI can not hear ACU and F6E3 ACU can not hear UI removed console to make sure all the connectors and wiring were good and they were unit will need ACU and UI replaced. Gave customer estimate and stated she will try to call whirlpool to try to get at least the parts covered. Charged service call.; ordrng 1 W11162441 (UI) and 1 W11162440 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 06/16/2022
Installed heater Ran test cycle OP TEST OK
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 06/16/2022
"CC that the unit is making a noise. Confirmed. Found the drain pump stuck on. Held the start in for 10 seconds turned off. Started a rinse and spin. Found the cams bolt was loose. Replaced the cam and belt. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan H
Job Details: 06/16/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD5600XW2
Near Wickliffe, OH 44092
Joe O
Job Details: 06/16/2022
Cc: burning smellRan test cycle. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has low air flow through venting. Disconnected vent. Unit has good heat and air flow. Could not duplicate burning smell. Unit functioning as designed. Need venting cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EBS02
Near Lakewood, OH 44107
Angel
Job Details: 06/16/2022
Cc that seal was ripped and magnet strip came out. Confirmed magnet came off because seal was ripped on the side. Replaced seal steamed out to get it to properly seal around cabinet. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD7500GC0
Near Lakewood, OH 44107
Angel
Job Details: 06/16/2022
Cc that unit made a loud squeaking rumbling sound once and the drum would not spin but it didnt happen anymore. Verified inside unit and pulley and belt looked good also rollers took off the blower wheel cover and looked good as well explained to customer that there was a quarter inside drum it couldve got pinched between seal and drum causing issue but unit is spinning and heating properly and sounds as should. Recommended to monitor for now if anything to give us a call. Opt test ok.
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW03
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/16/2022
Cc that the unit has condensation on the top by the switch and control. Confirmed. Found top side of the door warped. Unit will need new door.; ordrng 1 W10746783 (Door) and 1 W11178521 (Door nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44119
Jason N
Job Details: 06/16/2022
"Cc unit made only a few ice cubes since installFound ice container contains only a few batches of ice. Ran manual ice maker harvest test, ice maker indexed and harvested ice, filled mold with water. Replaced ice maker using customer supplied pre Id part. Advised customer to monitor ice production, may take up to 48 hours for container to be full."
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS
Near Hiram, OH 44234
Brian M
Job Details: 06/16/2022
Cc light out Replaced led OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44120
Corina B
Job Details: 06/16/2022
CC that the unit is not cooling in the ff section. Fz 0-10 ff 37-45. Set at the coldest setting. Fans are running. Will need a main control. ; ordrng 1 W11387533 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44128
Corina B
Job Details: 06/16/2022
Store stated they took parts off of a different refrigerator to repair the one waiting or parts. Left parts there.
We serviced a
FRIGIDAIRE STACK W/D
Model FLSE72GCS1
Near Mentor, OH 44060
Dan H
Job Details: 06/16/2022
"Customer complaint that unit is taking too long to dry, unit is heating, good airflow out of unit, unit is operating as designed, advised customer to have vent cleaned"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Wickliffe, OH 44092
Joe O
Job Details: 06/16/2022
Cc: frost build up in freezerCustomer stated the freezer gasket was not sealing on the right side. Found unit is sealing properly. Found no frost build up currently. Advised customer on loading. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Strongsville, OH 44136
Marie V
Job Details: 06/16/2022
"Cc that the unit makes a loud noise when spinning. Confirmed found weld on tub crack, tub is not sitting lined up. Will need new tub and belt. ; ordrng 1 W10554251 (Tub) and 1 WPW10006384 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Independence, OH 44131
Manny
Job Details: 06/16/2022
"Cc that unit leaves clothing wet at the end of cycle ran diagnostics and no codes, ran normal cycle with 5 towels, let them get soaked and switched to drain and spin, unit spinning normally and towels are not drenched, found drain hose really close to the bottom of the sink, most likely causing it to siphon water back into the unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seven Hills, OH 44131
Manny
Job Details: 06/16/2022
"Cc unit just making a humming noise and has no power, found the unit in an emergency drain, cleared and ran diagnostics, no codes found, ran test cycle opt test ok. Unit under warranty per date on pop"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, OH 44266
Brian M
Job Details: 06/16/2022
Cc no drain Found wire not in position Fixed wire OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Painesville, OH 44077
Dan H
Job Details: 06/16/2022
"Customer complaint that unit starts by itself, unit is displaying f3e1(pressure system fault) error code, pressure hose is clear , unit needs new control, outlet unit is plugged into has hot/neutral reversed , advised customer that they need an electrician to correct power supply ; ordrng 1 W11400681 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Willoughby, OH 44094
Joe O
Job Details: 06/16/2022
"Cc: not making iceCustomer stated unit stopped making ice for a couple days. They realized prior to us coming out it started making ice again. Cycled ice maker. Ice maker sticking in cycle. Needs ice maker. Found new ice maker fill cup broken. Ordering ice maker. ; ordrng 1 WPW10300024 (icemaker), used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS23KF6CW0
Near Euclid, OH 44117
Jason N
Job Details: 06/16/2022
"Cc unit freezing food in ff section and water dispense not workingFound damper control not working, damper staying open and freezing product as well as water reservoir for dispense. Unit needs damper control. Damper control assembly (5304482075) is discontinued. Unable to repair."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Mentor, OH 44060
Jason N
Job Details: 06/16/2022
"Cc unit not turning onRan m/s for entitlement, under 1yr. Checked power at terminal block, found red and black wires melted and burnt, and black melted/shorted to white neutral. Replaced power cord and terminal block using truck stock parts. Reset dryer breaker. Ran dryer op test, good heat and tumble. Op test good. ; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Parma, OH 44134
Manny
Job Details: 06/16/2022
"Replaced heater, opt test ok"
We serviced a
GE WASHER
Model PTWN8050M0WW
Near Kent, OH 44240
Brian M
Job Details: 06/16/2022
"Cc of noise Found grinding in gearcase Found noise coming from suspension and agitator is broken Needs rebuilt ; ordrng 1 WH02X10146 (washer) and 1 WH02X10345 (nut basket) and 1 WH02X10346 (washer common) and 1 WH43X31898 (Impeller) and 4 WH17X10021 (suspension asm nla)s and 1 WH37X10005 (mech housing asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Painesville, OH 44077
Dan H
Job Details: 06/16/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 74 degrees, no frost pattern on evaporator, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Joe O
Job Details: 06/16/2022
Installed element. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Broadview Heights, OH 44147
Manny
Job Details: 06/16/2022
"Cc unit wont do anything, found thermal fuse open, replaced thermal fuse with TS# WP3392519, opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Painesville, OH 44077
Dan H
Job Details: 06/16/2022
Installed new door panel
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near North Royalton, OH 44133
Manny
Job Details: 06/16/2022
"Cc that unit is making a grinding noise after 4yr old was standing inside washer, ran diagnostics and found code f9e2 for water ring detected, f0e3 for overload, f7e9 for lock rotor, removed basket and nothing wedge between tub and basket, tilted unit back and not oil and rust mixture, tried removing the rotor and the bolt is completely stripped will need to be cut off, unit need a gearcase, rotor, stator, slider, and clutch, rotor and stator are covered under the 10 years warranty for parts.Customer will not proceed with the repair at this time.; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W10734521 (slider) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Madison, OH 44057
Dan H
Job Details: 06/16/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Willoughby, OH 44094
Joe O
Job Details: 06/16/2022
Installed drip pan. Cleared ice and water build up. Advised customer unit will never completely drain properly as the unit tilts away from the drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Jason N
Job Details: 06/16/2022
"Discharged refrigerant. Installed new compressor and filter drier. Could not recharge system, scale not working. Rescheduling to recharge system at later date. ; schdld next appmnt for 6/23 THU !"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/16/2022
"Replace heater element,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Strongsville, OH 44136
Marie V
Job Details: 06/16/2022
Cc that the gasket is broken. Confirmed. Replaced gasket. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Strongsville, OH 44149
Marie V
Job Details: 06/16/2022
"Cc that the unit does not works. Confirmed. Found ribbon wire for UI shorted. Also unit is missing screws for panel and latch. Water when inside and it will need new screw, control and Ui latch and seal. ; ordrng 1 WPW10285179 (Control) and 1 WPW10175241 (Panel) and 1 WPW10404409 (Latch) and 1 W10542314 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/16/2022
"Cc that the uNit is not making ice. Took temps freezer is at 0* and fresh food 34*. Found ice maker shuf off. Turned back on and ran diag, no error codes. Cycled ice maker and did a fill test , frozen line, defrosted line on diagnostics and did fill test. Op test ok. Advice cust to monitor unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/16/2022
"Cc that the unit is making a buzzing noise. Confirmed. It comes from evaporator fan. Removed cover, no ice in it. Just a loud fan motor. Will need new fan. ; ordrng 1 W11334745 (Fan motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/16/2022
Special Project S17304 . Replaced heater. No leaks. Op test ok
We serviced a
GE WALL OVEN
Model PEB1590DM2BB
Near Rocky River, OH 44116
Angel
Job Details: 06/16/2022
Cc that the trim kit around the microwave is loose. Verified and on the trim around the microwave it was missing one screw installed a screw. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rocky River, OH 44116
Angel
Job Details: 06/16/2022
Replaced heater tested unit for any leaks. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVWH8
Near Westlake, OH 44145
Angel
Job Details: 06/16/2022
Cc that unit was still not making ice. Verified temps and freezer was at 32* and ff section was at 54*. Looked in back of freezer and saw a ball of ice on the evaporator cover. Called BJ to explain issue since customer already paid for the ice maker and said to replace filter drier with uv filter to try to find the leak. I removed unit from spot to verify to see if it had enough stub for the process tube and noticed unit has had a seal system job done to it already and had a uv filter installed already. Used my uv light and noticed dye on bottom of cabinet and shined it at the top of cabinet and had dye around suction line coming out from cabinet. Spoke with BJ again and stated to call tech line to see what they will do for customer since the sealed system parts have 10year warranty on them. Called tech line spoke with Travis explained issue and had me send pictures and he stated that unit is not repairable and its going under review and they will get in contact with the customer for any further steps; ordrng 1 WPW10143759 (Dye filter)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bay Village, OH 44140
Angel
Job Details: 06/16/2022
Replaced heater tested unit for leaks. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HV01
Near Avon, OH 44011
Angel
Job Details: 06/16/2022
Cc that units display will freeze and have to shut off unit to reset it and sometimes it will take couple of seconds for the magnetron to kick on. Ran diagnostics and checked error codes and found about 6 error codes all of them were F6E0 which ui is loosing communication. Ordering ui and main control board.; ordrng 1 W11428562 (Console) and 1 W11261165 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Jason N
Job Details: 06/15/2022
"Cc unit plugged in for several hours, no apparent cooling in refrigerator sectionChecked temperatures in freezer section, reading approx 25 degrees average, 14 degrees on back wall. Unit is cooling. Due to unit being recently plugged in, freezer priority cooling first then refrigerator section. Advised customer to allow 24 hrs after unit is plugged for unit to fully cool in both sections to desired set points."
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Painesville, OH 44077
Dan H
Job Details: 06/15/2022
"Customer complaint that unit is not powering on, no buttons responding on user interface, led on control is flashing normal operation, unit needs new user interface ; ordrng 1 W11112662 (Ui)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Mayfield, OH 44143
Jason N
Job Details: 06/15/2022
"Cc unit not spinning and draining when running towel loadCustomer stated when running the towel cycle, unit will not spin out. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Found towel cycle spin speed set to off. Set spin speed to high. Started cycle to save setting. Checked all other settings, all spin speed set properly. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model LGR5644PQ1
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/15/2022
"Cc unit not heating Ran dryer op test, found ignitor glowing but coils are not opening, unit needs gas coils replaced. Replaced gas coils using truck stock part. Ran dryer op test, good flame and cycling. Op test good. ; used 1 279834 (COIL) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/15/2022
Found new tub broken. Re ordering tubTub shows out of stock. Office to reschedule; ordrng 1 W11219115 (Tub)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/15/2022
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Garrettsville, OH 44231
Brian M
Job Details: 06/15/2022
Heater was already the updated version Replaced anyways Ran test cycle OP Test Ok