Service History 89 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Shaker Heights, OH 44122

Bill

Job Details: 06/15/2023

"Cc rust spots on front panel, confirmed cc. Replaced front panel with new one. Unit found in dry and clean environment."

We serviced a

MAYTAG WASHER

Model MAH7500AWW

Near Solon, OH 44139

Bill

Job Details: 06/15/2023

"Cc unit not running, confirmed cc unit had displayed a message stating door had not been opened since last cycle. Opened and closed door, got same display. Triggered switch manually with small screw driver. Pressed door button and hit start unit started to run. Gave customer estimate for new door switch. Customer chose not to continue with repairs at this time.; ordrng 1 WP22003593 (Door latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS05

Near Chagrin Falls, OH 44022

Joe O

Job Details: 06/15/2023

Cc: creeping noise when closingFound hinge rubbing screw. Adjusted hinge. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Sheffield Lake, OH 44054

Marie V

Job Details: 06/15/2023

"Cc of unit not working. Confirmed, getting 120V to control. Co trol sending 5VDC to control panel. But i cant get to diagnostics or do anything. Unit will need new panel. Cust will call back if she wants to continue ; ordrng 1 W10914560 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Madison, OH 44057

Dan H

Job Details: 06/15/2023

"Installed new control, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG371LVS2

Near Lyndhurst, OH 44124

Corina B

Job Details: 06/15/2023

"CC that there is a smell of gas when using the bake. Removed the oven bottom and the flame spreader. Sparks once and a good blue flame. Reassembled. Sprayed the regulator and lines down no leaks. Cycled the oven several times, lights on the first spark.. Working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near North Olmsted, OH 44070

Angel

Job Details: 06/15/2023

Installed inlet valve tested water dispenser and made sure ice maker will cycle and fill opt test good.

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW4

Near Brook Park, OH 44142

Marie V

Job Details: 06/15/2023

"Cc that the unit is making noise . Confirmed, found screw between seal and drum. Corrected op test ok"

We serviced a

SAMSUNG DRYER

Model DV409AEWXAA

Near Lakewood, OH 44107

Angel

Job Details: 06/15/2023

"Cc that unit is not starting only powers on. Confirmed cc, found belt broke had belt in truck surplus replaced it tested unit opt test good.; used 1 6602-001655 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Willowick, OH 44095

Jason N

Job Details: 06/15/2023

"Recovered refrigerant. Installed evaporator, compressor and uv dye drier (from truck stock). Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 4.27oz. Of r 134a. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ12

Near Cleveland, OH 44105

Manny

Job Details: 06/15/2023

"Cc unit not making ice, removed ice box and found 2 full trays of ice stuck between icemaker and bail arm, removed ice, and ran harvest and fill test, unit released the ice in the tray and no getting stuck, advise customer to monitor the unit and if any issues to give us a call, unit working as designed but ice was stuck on ice maker. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Strongsville, OH 44136

Angel

Job Details: 06/15/2023

Cc that unit is not cooling and they keep hearing a clicking noise coming from the back of unit. Took temps and both sections are at 67*. Pulled unit out of its spot to check compressor and start device and its just clicking and compressor is just humming its pulling 9amps has locked rotor will need compressor replaced; ordrng 1 W11635510 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Willowick, OH 44095

Jason N

Job Details: 06/15/2023

"Cc unit intermittently making a buzzing noiseCustomer showed pop, just under a yr. Customer stated hes pretty sure its coming from the freezer section. Unit is not making an any abnormal noises at this time. Shut cooling off and turned back on several times. All fans and compressor working properly, no abnormal noise heard a this time. Replaced evaporator fan motor using truck stock part to ensure proper operation and hopefully remedy noise complaint. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502EPA02

Near Pepper Pike, OH 44124

Joe O

Job Details: 06/15/2023

Installed led modules. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS00

Near North Royalton, OH 44133

David R

Job Details: 06/15/2023

Replaced grill. Tested. Answered customers questions. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Solon, OH 44139

Bill

Job Details: 06/15/2023

"Cc unit works sometimes, could not confirm cc. Unit started and ran as it should while I was there. Pulled diagnostics found code 7 1 no heat, tested ohms on heating element 13 ohms. Tested good, will need thermostat and control board. Gave customer estimate on repairs, customer to follow up if they chose to continue repairs.; ordrng 1 W10854229 (Control) and 1 W10292870 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT535PSR3SS

Near Painesville, OH 44077

Jason N

Job Details: 06/15/2023

Installed UI harness. Controls responding properly. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Kent, OH 44240

Brian M

Job Details: 06/15/2023

Cc unit not draining Found drain pump lagging Replaced Ran several drain outs OP Test Ok P

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Rocky River, OH 44116

Manny

Job Details: 06/15/2023

"Cc that the unit is not dispensing, verified and no motor activation when paddle is pressed, removed auger cover and checked voltage at the connector and no voltages present, removed control cover and checked voltage from p3-7 to p3-8 with both doors closed and pressing the paddle and no voltage present but relay clicks sporadically, spoke to BJ ran some tests and auger and control need to be replaced,ice door broke during diagnostics while testing voltage to auger. Customer will talk to her husband and let us know if proceeding. ; ordrng 1 W10822606 (motor) and 1 W11189145 and 1 W11533211 (Control kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, OH 44122

Joe O

Job Details: 06/15/2023

"Cc: not making iceFound no ice in bin. Found ice maker shut off. Found ice maker has ice in it. Ran all ice maker and ice maker fan tests. Unit cycling, filling, ice box fan functioning, thermistor is reading correct. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Mayfield, OH 44143

Joe O

Job Details: 06/15/2023

"Cc: leaking from ice makerFound water coming from ice maker compartment. Found when dispensing water ice maker valve is opening. Needs compressor compartment harness; ordrng 1 W11614808 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20DMXAN00

Near Solon, OH 44139

Bill

Job Details: 06/15/2023

"Cc ff upper freezing, could not confirm cc. Temps in ff 37 customer explained the her and her son had been trying different temp setting. I explained to the customer how the freezer is what cools the ff section, and how the temp settings work and that they should give it about 24 to 48 hours between adjustments. To see where the temps end up."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5SHDXVD01

Near Kent, OH 44240

Brian M

Job Details: 06/15/2023

Installed icemaker and valve OP Test Ok

We serviced a

SAMSUNG STACK W/D

Model DV448AEP/XAA

Near Fairview Park, OH 44126

Manny

Job Details: 06/15/2023

"Replaced heater, ran test cycle good heat, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Chardon, OH 44024

Joe O

Job Details: 06/15/2023

"Cc: not washing properly, noise early in cycleRan test cycle. Found grinding noise from pump. Unit is not diverting water. Needs sump assembly. Replaced sump. Tested. Op test ok ; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Strongsville, OH 44136

David R

Job Details: 06/15/2023

"Cc unit not starting or staying locked in beginning of cycle. Went to a cycle, pressed and held start, Quick Wash filled and started cycling and agitated to next phase. All components working, hot and cold are correct, drain hose height correct. Ran diagnostics, no error codes. Ran auto test. All components working. Good. Ran different cycles, (Normal, Bulky, Delicate, Quick Wash, Heavy duty) all starting. Might be a customer error. Unit is good. Working normally. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44109

David R

Job Details: 06/15/2023

"Cc brand new and not heating. Found customer had fuse box, blown fuse. Customer had more 30 amp fuses, replaced, good. Heating and cycling. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Cleveland, OH 44127

David R

Job Details: 06/15/2023

"Cc knob in freezer spinning. Found broken know, damper that goes to it. Ordering damper, knob, and cover. ; ordrng 1 W11249471 (Knob) and 1 W11673316 (Damper) and 1 W11235950 (Cover)"

We serviced a

GE DISHWASHER

Model GDT605PSM4SS

Near North Ridgeville, OH 44039

David R

Job Details: 06/15/2023

"Cc unit not running, continuous drain. Found under filter debris clogging drain port and sensor. Cleared. Ran, unit running normally. Let customer know to clean area and also advised, dishwasher cleaner. Unit is good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Diamond, OH 44412

Brian M

Job Details: 06/15/2023

Installed gearcase Ran dlms calibration and now unit is functioning properly OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Broadview Heights, OH 44147

Bill

Job Details: 06/15/2023

"Cc left front burner would ignite intermittently, confirmed cc tested burner. Igniter arcing every time, had proper amount of gas flow. But was not reaching igniter until a far amount of gas built up. Ordered new igniter, burner head, and cap. Scheduled follow up for 6/21; ordrng 1 W11573760 (Igniter) and 1 W11344539 (Burnerhead) and 1 W11344538 (Cap)"

We serviced a

FRIGIDAIRE RANGE

Model LFGF3014LWC

Near Ashtabula, OH 44004

Dan H

Job Details: 06/15/2023

"Installed new control, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW0

Near Conneaut, OH 44030

Dan H

Job Details: 06/15/2023

"Customer complaint that unit is not starting and showing error codes, ran diagnostics found f5e2(door lock error ), f8e3(overflow condition), and f5e1(door switch error) error codes , ran test cycle, door locked and unlocked, unit completed test cycle, started normal wash cycle, door locked, unit filled to normal water level and began washing, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Conneaut, OH 44030

Dan H

Job Details: 06/15/2023

"Installed new ice maker and control, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near South Euclid, OH 44121

Corina B

Job Details: 06/15/2023

"CC that the unit is not starting. Confirmed. F7E4 Basket Re-engagement f7e9. Locked Rotor. Checked underneath found oil leaking from the Gearcase. Will need Gearcase, clutch, slide,Washplate, rotor, stator. ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model PTD60EBSR0WS

Near Conneaut, OH 44030

Dan H

Job Details: 06/15/2023

"Customer complaint that door hinges are broken, confirmed, found hinges broken and door broken where hinges mount, unit needs new door and hinges, part is out of stock so not scheduling return appointment ; ordrng 1 WE10X33131 (Door) and 2 WE01X33133 (Hinge)s"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Mentor, OH 44060

Dan H

Job Details: 06/15/2023

"Customer complaint of control panel issue, all buttons are working, unit started flashing f1e1(internal board failure) error code , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11620481 (Cntrl)"

We serviced a

JENN-AIR RANGE

Model JDS1450ML0

Near Mentor, OH 44060

Dan H

Job Details: 06/15/2023

"Installed new hinge receiver, op test good , customer complaint that oven lights are flickering, confirmed, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11647018 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Strongsville, OH 44149

Angel

Job Details: 06/15/2023

"Replaced pump assembly, lower spray arm and drain pump as well tested unit opt test good.; used 1 W10876537 (Drain pump) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Royalton, OH 44133

Marie V

Job Details: 06/15/2023

"Replaced parts, while repairing no leaks where founded, set unit into vacc 29, no changes on gages after 15 min, filled up with r600 2.2oz. Full frost on evaporator, advise cust to allow 24 hours before restocking unit. Op test ok; used 1 Tjaf1200 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Painesville, OH 44077

Jason N

Job Details: 06/15/2023

"Cc unit not washing dishesRan diagnostics, found codes f4e3 for motor not running and f7e1 for no heat. Wash pump did not turn on during test cycle. Unit will pump/motor assembly replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11665769 (Pump/motor assembly)"

We serviced a

MAYTAG DRYER

Model MGDE900VW0

Near Perry, OH 44081

Dan H

Job Details: 06/15/2023

"Ins new belt, pulley and rollers, op test good"

We serviced a

GE REFRIGERATOR

Model PYE22PSHISS

Near Elyria, OH 44035

Angel

Job Details: 06/15/2023

"Cc that after I left there was some water in front of unit she dried it up and hasnt seen anymore water again since. Verified inside freezer and it was dry no ice buildup or anything and checked underneath unit and it was dry as well, explained to customer that it couldve been water that was still under unit from when I took off drain tube on back of unit to clean it out. Customer will monitor for now if anything will give us a call."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Independence, OH 44131

Corina B

Job Details: 06/15/2023

"CC that there is water leaking from the right side. Confirmed. Cust used cascade detergent. Removed the front panel, put a cascade pod in. Suds started overflowing the door. Took pictures. Raised the feet. Advised Cust to change detergent. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Independence, OH 44131

Corina B

Job Details: 06/15/2023

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 56grams of r600. unit cooling, pressures good, replaced the rail. Advised cust to replace the saddle valve with an inline valve. op test ok"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Painesville, OH 44077

Jason N

Job Details: 06/15/2023

"Cc unit not heatingChecked power into unit, good at 247v. Checked all thermals. Found thermal cutoff open. Replaced using truck stock part. Ran dryer op test, good heat. Checked airflow through outside vent outlet, found airflow is reduced. Advised customer they will need to the have their venting through the house inspected/cleaned. ; used 1 279816 (Thermal cutoff) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Cleveland, OH 44111

Manny

Job Details: 06/15/2023

"Cc unit giving code, verify and f7e1 on display, noticed a lot of oil on the floor, tilted unit back and gearcase leaking oil, unit needs gearcase, cam, belt, wash plate.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10752283 (washplate) and 1 W11551646 (Nut)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Madison, OH 44057

Dan H

Job Details: 06/15/2023

"Customer complaint that unit goes straight to done, confirmed, found capacitor reading 2 microfarads, installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Lorain, OH 44053

Angel

Job Details: 06/15/2023

"Cc that unit will not agitate and giving an error code of F5E1. Checked for the error codes and found F0E3 overload and F5E1 for lid not closed causing the error code and for the not agitating I found the cam damaged again which has to be from the overloading gearcase has been replaced already, so I called techline spoke with Rob explained issue and he stated if unit is doing the same thing with new parts unit is not repairable and to have customer call the extended warranty."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Berea, OH 44017

Marie V

Job Details: 06/15/2023

"Cc that the unit works but is not latching. Confirmed, When try to run diag found error code F0E9 F0E5 off balance loads, on both errors, unit does not works on test mode until latch is replaced, . Replaced latch ran diag and auto test, all components working properly, also ver unit underneath looks good, no leaks or oil. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near North Olmsted, OH 44070

Marie V

Job Details: 06/15/2023

"Took POP. Cc that the unit is not cooling properly. Took temps, 30s* in freezer and fresh food section is 45*, unit is set to coldest temp. Stared running, took evaporator cover off and waiter few min to see the frost pattern, theres good frost pattern,unit will need new thermostat. ; ordrng 1 W10839843 (Thermostat)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Chagrin Falls, OH 44023

Corina B

Job Details: 06/15/2023

"CC that there is a loud squealing after husband dried pliers. Confirmed. Found the idler pulley, seized. Replaced the dryer repair kit from t/s. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016VSA

Near Geneva, OH 44041

Jason N

Job Details: 06/15/2023

Cc unit burners not always workingFound several burners with center sense buttons not properly popping back up into place. Ordering new replacement burners.; ordrng 2 5304516159 (Element surface)s and 2 5304516160 (Element surface)s

We serviced a

MAYTAG REFRIGERATOR

Model MSB27C2XAM00

Near Perry, OH 44081

Joe O

Job Details: 06/15/2023

Cc: not making iceFound ice maker is not receiving proper power. Continuity tested harness through door. Found wires broke in doo harness. Needs freezer doorFreezer door discontinued; ordrng 1 W10397063 (dor-fip ms(discontinued))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Garrettsville, OH 44231

Brian M

Job Details: 06/15/2023

Cc unit not freezing Found light frost pattern on upper evap Suspect sealed system issue Recommend evap and compressor ; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evap) and 1 W11504449 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM02

Near Avon Lake, OH 44012

Angel

Job Details: 06/14/2023

"Cc that ff section is not cooling but freezer is good. Confirmed cc, freezer is at 6* and ff section at 60* found evaporator in ff section frosted over will need main board and harness replaced. Gave customer estimate and said she will not continue with repair for now.; ordrng 1 W11087438 (Harness) and 1 W10843055 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Wickliffe, OH 44092

Corina B

Job Details: 06/14/2023

"CC that the freezer is working and the ff is not. Confirmed. The heater wire has backed out of the harness. Will need a new harness. ; ordrng 1 W11650661 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Shaker Heights, OH 44120

Joe O

Job Details: 06/14/2023

Installed control. Steamed unit out. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWB1

Near Cleveland, OH 44128

Joe O

Job Details: 06/14/2023

"Cc: not starting, lights flashingFound leds flashing rapidly(stuck or shorted key). Pulled door. Found silver migration in console ribbon cable. Needs consoleCustomer does not want to repair at this time ; ordrng 1 WPW10254839 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near Amherst, OH 44001

Marie V

Job Details: 06/14/2023

"Cc that the lights are not working and that the back wall from ice maker area gets frozen. Confirmed, replaced lights, and removed ice maker box and sealed air gaps with sealer. Put back together . Advice cust to monitor. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL1

Near Cleveland, OH 44111

Manny

Job Details: 06/14/2023

"Cc unit leaking, verified and water line on valve is twisted, and leaking under the sink, straighten line and ran diagnostics cycle, unit working as designed, but line was installed wrong and got damaged and causing the line to leak under the sink and under the unit, unit working as designed but line is damaged, customer will needs a new valve under the sink and a new line for the dishwasher."

We serviced a

MAYTAG DRYER

Model MED5100DC0

Near Westlake, OH 44145

Angel

Job Details: 06/14/2023

"Cc that u it was making a squealing noise when running. Ran unit no noise but I took it apart and found idler pulley not spinning as should causing unit to squeal, used repsir kit from truck stock replaced parts opt test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

Bill

Job Details: 06/14/2023

"Cc ice maker not working, confirmed cc. Found evap frozen over again. Changed main board and Ui, tested heater and bimetal tested good. Tested door/ice maker switch via diagnostic, failed. Ordered new switch scheduled follow up for 6/16.; ordrng 1 W11396033 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Strongsville, OH 44136

Marie V

Job Details: 06/14/2023

Cc that the unit door gasket comes off and door does not closes. Verify where gasket sits is a little too wide. Replacing gasket will not fix issue. unit will need new door. Office will contact once they have eta on tha door.; ordrng 1 LW10668874 (Door) and 1 W11240749 (Seal)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Shaker Heights, OH 44120

Corina B

Job Details: 06/14/2023

"CC that the unit does not spin the clothes out. Ran diag F0E5 OFF BALANCE LOAD DETECTED, F7E1 BASKET SPEED FAULT, found the hub and Washplate splines are worn. Will need a new washplate and hub; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Rocky River, OH 44116

Angel

Job Details: 06/14/2023

"Cc that unit just stopped making ice than it made a little but than just stopped again. Verified the harness at the bottom of freezer door and the wires were broken will need new door to fix issue. Gave customer estimate and decided not to continue with repair.; ordrng 1 LW10691266 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

GE RANGE

Model JBP82T0FWW

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/14/2023

"Try installing hinges. They are wrong parts, it will not fix properly and close the latch, door stays open."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Lakewood, OH 44107

Manny

Job Details: 06/14/2023

"Cc unit not advancing in cycle, verified and unit fills but not washing, ran diagnostics and found codes 1-2 for control issues and 7-1 for not heat and 4-3 for motor not running, unit needs motor and control; ordrng 1 W11025157 (pump&motor) and 1 W11087226 (control elec)"

We serviced a

MAYTAG DRYER

Model MEDX700XL1

Near Ashtabula, OH 44004

Dan H

Job Details: 06/14/2023

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, installed new thermal fuse , op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model wtw5010lw0

Near Mentor, OH 44060

Jason N

Job Details: 06/14/2023

"Cc unit in stopped mid cycleFound unit display flashing code f9e1 for drain problem. Water remains in tub. Checked under unit, found wiring pulled out of drain pump connector. Repaired drain pump connector. Ran drain and spin cycle. Unit drained out. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Royalton, OH 44133

Bill

Job Details: 06/14/2023

"Cc door seal torn, confirmed cc. Ordered door seal scheduled follow up for 6/19; ordrng 1 W10846057 (Door seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Cleveland, OH 44109

David R

Job Details: 06/14/2023

Cc unit right door is not lining up correctly with left side. Let customer know that gaskets on doors can come different from factory. Some are close and some are further away from liner. All components are working and no gaps in gasket. All cooling is good. Considered cosmetic because of the look of it. Customer wants to try a new door to see if that will resolve the issue. Ordering name plate and door. ; ordrng 1 LW10912118 (Door) and 1 W11223753 (Badge)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Cleveland, OH 44105

Corina B

Job Details: 06/14/2023

CC that the ff section is not cooling and there is a loud noise. Confirmed. Found the ff gasket not sealing properly. Reattached the gasket. The gaskets are touching the frame. Steamed out the freezer. Found the bearings are worn in the evaporator fan. Replaced the fan from t/s. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Rocky River, OH 44116

Angel

Job Details: 06/14/2023

Cc that unit is not draining properly he was trying to troubleshoot it and he said the drain pump seemed hot. Tested unit and its draining but it looks like the drain pump is overheating causing unit not to drain at the end of the cycle but when it cools down he can cancel it and it will drain. Replaced drain pump tested unit opt test good. Recommended customer to shorten the drain hose because they have a rubber line jointed to the dishwasher one and the longer the line the more the drain pump has to work.; used 1 W10876537 (PUMP-DRAIN) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Moreland Hills, OH 44022

Bill

Job Details: 06/14/2023

"Cc. Unit Ui not responding, confirmed last visit. Changed main board and Ui, tested opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Solon, OH 44139

Bill

Job Details: 06/14/2023

"Cc dent in door, confirmed cc seen dent.; ordrng 1 W11416371 (Panel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Cleveland Heights, OH 44106

Manny

Job Details: 06/14/2023

"Replaced pre id parts, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW3

Near Cleveland, OH 44113

Manny

Job Details: 06/14/2023

"Cc unit not draining, verified and pump just hums, unit needs drain pump; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Garfield Heights, OH 44125

David R

Job Details: 06/14/2023

"Replaced strike, also needed latch. Had surplus. Replaced. Good. Op Test Ok.; used 1 W11513248 ( Latch) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Westlake, OH 44145

Marie V

Job Details: 06/14/2023

"Cc that freezer door does not close. Confirmed, found rail screw was loose causing it not to properly close the door, took everything out, cleaned frost buildup on walls, and corrected issue, op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near North Ridgeville, OH 44039

Angel

Job Details: 06/14/2023

"Cc that unit was not heating. Verified power and found L2 was shorted including the power cord, replaced power cord and terminal block tested unit opt test good.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Bay Village, OH 44140

Marie V

Job Details: 06/14/2023

"Replaced gearcase, belt, cam, shifter and wash plate, tested unit, ran calibration. Op test ok"

We serviced a

KENMORE DRYER

Model 110.928222101

Near Broadview Heights, OH 44147

David R

Job Details: 06/14/2023

"Cc unit not heating. Open thermal fuse. Replaced from t/s and clean out of all lint. . Tested, good and cycling. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Avon Lake, OH 44012

Marie V

Job Details: 06/14/2023

"Cc that unit stopped cooling and when they verify temp unit shows is off. When arrived took temps 56* in fresh food section and and freezer at 29*. Unit will need new control panel. ; ordrng 1 WPW10746274 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Avon Lake, OH 44012

Marie V

Job Details: 06/14/2023

"Cc that the unit is very loud at the end of the cycle. Ran diag no error codes. Ran auto test, pass tested unit on high speed spin, when unit stops spinning heard a loud grinding noise. Tilted unit and founf rotor loose, unit will need new gearcase is leaking oil. Ordering parts needed. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W10902814 (Washplate)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Cleveland, OH 44120

Bill

Job Details: 06/14/2023

"Cc unit banging during operation, confirmed cc pulled diagnostics codes f0e5 out of balance load detected. Leveled unit, cleared codes, ran diagnostics auto test. Opt test good."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near South Euclid, OH 44121

Bill

Job Details: 06/14/2023

"Cc would not drain, confirmed cc at last visit. Changed lower wiring harness, opt test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18PRAW0

Near Kingsville, OH 44048

Dan H

Job Details: 06/14/2023

"Customer complaint that unit is not cooling, freezer section temperature at 49 degrees, fresh food section temperature at 58 degrees, evaporator fan is running, compressor is running, no frost pattern on evaporator, system has a leak, unit needs new compressor , evaporator and filter drier, compressor is no longer available ; ordrng 1 5303917953 (Evaporator) and 1 5303917190 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Ashtabula, OH 44004

Dan H

Job Details: 06/14/2023

"Customer complaint that lid lock is broken, ran diagnostics found f5e3(lid will not lock or unlock) error code, installed new lid lock, op test no good , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11626074 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Wickliffe, OH 44092

Jason N

Job Details: 06/14/2023

"Cc unit making a loud grinding noisePlugged in unit. Found noise in question is coming from condenser fan in rear. Pulled back cover, found condenser fan blade slightly contacting condenser line that is run too close to fan blade. Manipulated condenser line away from fan blade, no stopped. Op test good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Maple Heights, OH 44137

Corina B

Job Details: 06/14/2023

CC that the upper spray arm is not spraying. Confirmed. Found the pump and motor not pushing the water up to the upper spray arm. Will need a pump and motor; ordrng 1 W10888591 (Pump and motor)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Andover, OH 44003

Dan H

Job Details: 06/14/2023

"Customer complaint that unit is not starting, confirmed, found wire backed out of motor harness, no damage, reinstalled, op test good"

We serviced a

GE WASHER

Model gfw850spn0rs

Near Mentor, OH 44060

Dan H

Job Details: 06/14/2023

"Customer complaint that unit is not filling with water, confirmed, cold valve is barely opening, unit needs new valve; ordrng 1 WH23X29553 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Strongsville, OH 44149

David R

Job Details: 06/14/2023

"Cc unit not heating. Found open heater and squeaking from rollers. Will need heater assembly and dryer kit. Gave estimate to customer.. ; ordrng 1 DC97-14486A (Heater assembly) and 1 DESAMKIT (Dryer kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Painesville, OH 44077

Dan H

Job Details: 06/14/2023

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ1

Near Grafton, OH 44044

David R

Job Details: 06/14/2023

"Cc unit sparked with rack inside. Let know rack is metal, if coating on rack is exposing metal, can spark. Also if using rack and not having an item on top of rack and bottom on turntable, arching can occur. Customer showed me where it arched electricity at, half a inch crack in left side of cavity. Calling whirlpool. Techline put down as cosmetic, suggested using paint touch up on it. Unit is good otherwise, Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Avon Lake, OH 44012

Marie V

Job Details: 06/14/2023

"Defrosted ice, replaced harness and control. Programmed control to code 28. Set to recommended tems. Op test okBrought core for return."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Grafton, OH 44044

David R

Job Details: 06/14/2023

"Cc door is falling down. Found broken hinges. Will need both. ; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model CVEX4270W

Near Avon, OH 44011

Angel

Job Details: 06/14/2023

"Cc thst fan switch was not working would just stay on they had the breaker turned off. So she went to turn it on and fan was not running anymore and it wouldnt turn on either will need fan switch. Gave customer estimate and stated since its not on anymore they will just use like that for now and buy new. ; ordrng 1 WP74009256 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lorain, OH 44052

Angel

Job Details: 06/14/2023

Cc that she had change around the agitator and unit was making a noise when unit starts and she wasnt sure if it was because of the change. So I removed the change and tested unit on a normal cycle with some sheets to see what was the sound and it was not making any sound it was working as should it was probably just the change opt test good.

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