Service History 89

We serviced a
AMANA WASHER
Model NFW5800HW2
Near Euclid, OH 44132
Dan H
Job Details: 03/23/2021
"Customer complaint that unit is leaking from front, found bellow detached, reinstalled, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/23/2021
"Cc unit f codes and not draining properly. Ran diagnostics, found codes f3e1 for pressure system fault and f0e5 for offbalance load. Ran auto cycle, in spin cycle, tub bouncing hard, unit shut down spin. Checked tub, found 3 pieces of hard foam stuffed around tub on the inside of machine. Removed. Reran auto test, then ran drain and spin cycle. No abnormal vibration, tub movement normal, drain normal. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/23/2021
"Cc unit not workingRan diagnostics, found codes f0e3 for overload, f0e5 for offbalance, f9e1 for long drain and f5e4 for lid not opened between cycles. Ran auto test, unit not spinning in test. Ill try then stop. Started normal cycle, console is not accepting input. Unit needs lid lock. Customer not repairing, estimate only.; used 1 W10810403 (Lid lock) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chesterland, OH 44026
Joe O
Job Details: 03/23/2021
"Installed Orion board. Ran test 38 in tech sheet at 100% found unit only pulling 45 watts and maintaining it. Ran step 40 to put unit in home position. Charged unit with 165psi of nitrogen. Sprayed down all exposed lines, and both ff and freezer evaporators with soap solution. Found no bubbles, no leak detected. Called whirlpool tech line spoke with Joel, stated whatever leak we do have would be in the cabinet. Unit up for product review"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Mentor, OH 44060
Jeff M
Job Details: 03/23/2021
Installed the new part op tested good.
We serviced a
GE WALL OVEN
Model ZEK958SF4SS
Near Pepper Pike, OH 44124
Jason N
Job Details: 03/23/2021
"Cc unit making vibration noiseCustomer stated unit has been making vibration noise when bake cycle started. Confined noise from cool blower fan. Pulled unit, found fan blade rubbing against outlet guard. Removed guard and adjusted to avoid contact. Noise much better, slight noise still exists, possible fan motor bearing. Customer also wants oven temps calibrated. Ran bake test to 350 degrees, let cycle several times. Temps reading 305-311 after. Temps are normal, no need for calibration at this time. Quoted customer estimate for fan motor should they choose to replace, customer will consider for later."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/23/2021
"Cc unit lid lock needs replacedFound lid strike is broken off. Replaced lid strike using customer supplied pre Id part. Ran manual lid lock tests, op test good."
We serviced a
MAYTAG WASHER
Model W11354541
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/23/2021
Replaced latch on unit but issue persisted called whirlpool tech line and followed instructions to what they asked us to do and found heater thermister out of range Robert from whirlpool said to replace the heater assembly and motor stator; ordrng 1 W11354541 (Motor stator) and 1 W11314664 (Heater assembly)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44149
Marie V
Job Details: 03/23/2021
"Cc that the unit is making a loud clicking noise when is agitating and that it seems that the valve is shutting and starting more than usual. Ran diag found error code of F7E5 shifter fault. Unit has new shifter designed and is off place, will replaced from T/S. Ran auto test and calibration op test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/23/2021
"Cc that washer not receiving cold water. Ran diagnostics and found F0E3 overload and F0E4 off balance load, and F8E1 long fill found inlet valve not dispensing cold water replaced part ran test working as designed. Opt test ok. AT; used 1 W11165546 (Valve), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/23/2021
Cc lights not turning on. Found freezer led module bad replaced lights are turning on perfectly. Opt test ok. AT
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/23/2021
"Cc that the washer is loud when spinning. Found that the bearings are bad will need to replace tub assembly. Customer said they will think about it they will let us know. ; ordrng 1 WPW10409997 (Basket) and 1 W10575334 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/23/2021
Cc that unit is leaking. Verified and found water leaking through the float switch seal. Cleaned seal and and float switch area reinstalled. Tested unit and theres no more leak. Opt test ok. AT
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Parma, OH 44134
Dan H
Job Details: 03/23/2021
"Customer complaint of f8e4 error codes, found supply line leaking into drip tray, tightened line, cleared tray, installed new float switch, advised customer if leak comes back they will need a plumber to repair supply line"
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/23/2021
"Cc that the unit isnt turning on and he thinks is the lid lock. Ran diag found error code of 24 lid lock failure . Tested lid lock did not pass test resistance. Will need new lid lock, cust will call back if they want to continue with repair. ; ordrng 1 WH08X31577 (Lidlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Gabriel P
Job Details: 03/23/2021
Replaced left hand side track and FF section evap fan. Opt test ok. AT
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Cleveland, OH 44115
Dan H
Job Details: 03/23/2021
"Customer complaint that oven is not working, confirmed, found gas safety valve, open, unit needs new shaft valve ; ordrng 1 W10898290 (Valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Avon Lake, OH 44012
Marie V
Job Details: 03/23/2021
"Cc that the unit isnt cooling properly. Took temps found 61* on FF and 0* at the bottom of the freezer. Found lots of frost on freezer evap. Ran diag and ran step 6 bi-metal close, is getting 120V but is not turning on. Found connector on heating full of ice. Cleared out, tested unit. Good is going into a defrost. Defrosted evap and advice cuts to allow unit 24 hours to reach normal temps. Aldo told cust that I found blue wire snapped at the bottom of the door that wire is for motor dispenser, cust is aware of it will not fix."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Beachwood, OH 44122
Dan H
Job Details: 03/23/2021
"Good frost pattern on freezer section evaporator today, called whirlpool techline spoke to Mitch, advisedto check for leaks with nitrogen, no leaks found suggested weak compressor, recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891058, 1 W10890131, 1 W10890117, 1 W10890087, and 1 W10890115 from stock"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Euclid, OH 44132
Dan H
Job Details: 03/23/2021
"Customer complaint that display is blank and unit didnt spin out clothes, ran diagnostics no error codes found, unit is not draining , found rubber backing from rugs in filter basket, cleared, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/23/2021
"Replaced part it leak a little Called Whirlpool tech line, he said that theres nothing else but the filter head or filter is bad, filter is brand new and it has been replaced in twice. filter head has been replaced 3 times already. Try to adjust the filter head more it stopped leaking but still advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Elyria, OH 44035
Marie V
Job Details: 03/23/2021
"Cc that the unit will not start, they flipped the breaker but still not working. Check power from L1 to N 4V from L2 to N 123V and from L1 to L2 90V. Check at the appliance and at the outlet. Cust will need electrician."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Mentor, OH 44060
Jeff M
Job Details: 03/23/2021
The unit functions. There are no codes stored. I ran the unit in a calibration cycle op tested good I could not find a issue.
We serviced a
GE DISHWASHER
Model FGHD2465 NF 1A
Near Mentor, OH 44060
Jeff M
Job Details: 03/23/2021
I filled the unit with water and a drain repeated this two more times every time the unit functioned correctly I was not able to duplicate an issue
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Orwell, OH 44076
Brian M
Job Details: 03/23/2021
"Cc unit not spinning out Found gearcase to be extremely loud during spin and drain pump is kicking in and out during drain Would need gearcase, clutch, and drain pump ; ordrng 1 WPW10276397 (drain pump assy) and 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details: 03/23/2021
Installed the new part op tested good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/22/2021
The unit is not draining needs a drain pump; ordrng 1 W10919003 (Pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Jeff M
Job Details: 03/22/2021
Installed the new part op tested good.
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Mentor, OH 44060
Jeff M
Job Details: 03/22/2021
The inner spinner broke off the bearings need to completely rebuild cust will buy new
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Chardon, OH 44024
Joe O
Job Details: 03/22/2021
"Cc: constantly running through the night, door sticking closed, deli drawer sticking, hissingFound temps in ff section at 39 degrees. Freezer temps at 2 degrees. Found suction from air holding door closed. Deli drawer has a groove it has to slide over to close completely. Unit does not seem to be over cooling, or excessively running. Compressor and fans sound good, not hearing any abnormal noises. Unit functioning as designed. Op test ok"
We serviced a
GE DISHWASHER
Model GDT54PSJ2SS
Near Willoughby, OH 44094
Jeff M
Job Details: 03/22/2021
The water valve was off
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/22/2021
The Control boards have a five year warranty on them the dishwasher is receiving power needs new electronic control boards; ordrng 1 W11368631 (Control) and 1 W10803367 (Ui)
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 03/22/2021
Installed the new part op tested good
We serviced a
KENMORE RANGE
Model 790.9621940A
Near Eastlake, OH 44095
Jeff M
Job Details: 03/22/2021
I turn the oven on it preheated to 350 unit tested good cannot duplicate an issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Cleveland, OH 44115
Corina B
Job Details: 03/22/2021
CC that the unit is not cooling. Unit was unplugged when arriving. Plugged unit in compressor and fans turned on. No frost pattern on the evap. Will need an evap and compressor.; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
AMANA REFRIGERATOR
Model BB20VE
Near Middlefield, OH 44062
Brian M
Job Details: 03/22/2021
Installed thermostat control OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Garrettsville, OH 44231
Brian M
Job Details: 03/22/2021
Cc unit not advancing Found drain hose laying on floor Advised that unit is just filling and draining Customer moved hose to wash sink Ran test until unit reached wash OP Test Ok
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS
Near Mentor, OH 44060
Dan H
Job Details: 03/22/2021
"Customer complaint that unit shut off and ice melted, unit off when tech arrived turned unit on, unit started making ice, unit keeps shutting off on its own, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11034363 (Cntrl)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Avon Lake, OH 44012
Corina B
Job Details: 03/22/2021
"CC that the ice maker is not working and the left hand door is not shutting. Cycled ice maker not cycling. Will need a new ice maker. Office will to reschedule appointment part is out of stock; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling), and 2 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFS00
Near Mayfield, OH 44143
Jason N
Job Details: 03/22/2021
"Installed shaft coupler and ice chute plate. Turned ice maker on. Ran ice dispenser test, op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near University Heights, OH 44118
Jason N
Job Details: 03/22/2021
"Cc unit needs both ff doors replaced and back cabinet cover.Reap,fed both ff doors using customer supplied parts. Replaced back cabinet cover using customer supplied part. Leveled doors. Tested dispense functions on LH door. Tested good. Customer satisfied with appearance. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/22/2021
"Cc unit freezing food in ff sectionCustomer stated she tries to change temps and it doesnt change. Found unit temps reading 33 degrees in ff compartment. Ran diagnostics thermistors tests, ff and freezer reading properly. Checked damper operation, damper operation good. Calibrated temperature setting +3 degrees in both ff and freezer sections. Set ff temp to 38 degrees. Advised customer to avoid placing product right in front on rear vent opening and allow 24 hrs for temp changes to take effect. Op test good."
We serviced a
SAMSUNG DRYER
Model DV45K6200GWA3
Near University Heights, OH 44118
Jason N
Job Details: 03/22/2021
Cc unit making a buzzing noise in cycleCustomer stated this is a new noise since last service. Confirmed buzzing/vibration noise from unit. Pulled unit apart. Checked for loose components. Ran motor separately. Found buzzing to be coming from 3rd coil valve on gas valve assembly. Removed and reseated and tightened down. Ran operation test several times. No abnormal noise heard at this time. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near University Heights, OH 44118
Jason N
Job Details: 03/22/2021
Cc unit needs door leveledLeveled unit doors using cabinet adjustments and RH door jack bolt. Customer satisfied with leveling. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Beachwood, OH 44122
Jason N
Job Details: 03/22/2021
"Cc unit water dispense not working correctly.Customer stated unit will make a noise when dispensing water also water is cloudy, stated it just recently started. Confirmed noise coming from door water line junction. Connection is good, sealing properly, dispenser is not dripping. Ordering inlet valves and regulator. Could not re level unit, LH adjustment for threads stripped. Ordering LH roller adjustment assembly as well.; ordrng 1 W10865826 (Inlet valve) and 1 WPW10341329 (Dual valve) and 1 WPW10515763 (Left roller) and 1 W10786952 (Regulator)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon, OH 44011
Marie V
Job Details: 03/22/2021
"Cc that the 7nit said that it sounds like a jet and that it shakes a lot. Rand diag no error codes , ran auto test, pass. Put unit on high speed spin and it shakes on the left side found a dent on unit the other sides are good and do not shake. Cust will call Home Depot because they had the unit taken in and out twice and dented the unit. Explain cust how unit operates op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Hiram, OH 44234
Brian M
Job Details: 03/22/2021
Cc of noise Found issue to be idler pulley Customer had pulley put in on OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Beachwood, OH 44122
Jason N
Job Details: 03/22/2021
Installed door hinge bushing. Door opening and closing properly. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/22/2021
Cc unit goes from sense to done Found that to be the case once in awhile Reset control Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Solon, OH 44139
Brian M
Job Details: 03/22/2021
Installed listed parts Ran auto test no leaks Advised to let cure for 24 hours
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB1
Near Elyria, OH 44035
David R
Job Details: 03/22/2021
"Found bugs and bug droppings all throughout back of unit, even some inside the insulation. Documented, took pics, let Lowes know, they had me put it outside. Calling whirlpool to document as well. Chris. Documented, adding pics to send to whirlpool. ordrng 1 W11175523 (Control panel) and 1 W11314391 (Control) and 1 WPW10434452 (Switch) and 1 WP3149404 (Switches) and 1 WP3149400 (Switch) and 1 W11416047 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Avon, OH 44011
Marie V
Job Details: 03/22/2021
Cc that the unit squeaks. Started unit could not duplicate the noise. Took unit apart and found a roller rusted. Replaced roller from T/S and used zoom spout to lubricate unit . Put it back together and tested. Sounds good . Op test ok ceased ; used 1 WPW10314173 (Roller) from stock
We serviced a
WHIRLPOOL WASHER
Model wtw5500xw2
Near Beachwood, OH 44122
Dan H
Job Details: 03/22/2021
"Customer complaint that unit is over flowing, ran diagnostics found f8e1(long/no fill), f8e3(over flow condition), and f5e1(lid switch fault), lid locks, pressure hose is clear, started normal wash cycle, ; ordrng 1 W10480305 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8MHKXMB04
Near Beachwood, OH 44122
Dan H
Job Details: 03/22/2021
"Customer complaint unit is not cooling, freezer section temperature at 55 degrees, fresh food section temperature at 65 degrees , nothing is running, advanced timer, evaporator fan, compressor, and condenser fan all started, good frost pattern formed, unit needs new thermostat, customer does not want repair at this time ; ordrng 1 WP2204605 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near North Ridgeville, OH 44039
David R
Job Details: 03/22/2021
"Loose handle, corrected."
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Westlake, OH 44145
David R
Job Details: 03/22/2021
"Replaced parts. Tested, good. Give 24 hours to return to normal temps. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Olmsted Township, OH 44138
David R
Job Details: 03/22/2021
"Customer complaint, too much ice. Found Icemaker arm was not in the correct spot. Corrected. Customer still had questions about Icemaker and overflow of ice. Let know that should take care of the problem, gave them an estimate for new Icemaker if need be in the future. Customer paid SVC. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Kent, OH 44240
Brian M
Job Details: 03/22/2021
Installed leds OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Aurora, OH 44202
Brian M
Job Details: 03/22/2021
Installed filter head OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Cleveland, OH 44110
Jason N
Job Details: 03/22/2021
"Cc unit making a knocking sound.Customer did not have pop to show, left house when we got there. Customer stated unit is not making the sound anymore.Unit not making any abnormal sounds when tested. No abnormal noises heard. Could not duplicate a knocking noise at this time. Unit is operating as designed."
We serviced a
WHIRLPOOL ICEMAKER
Model WRX735SDHV01
Near Kent, OH 44240
Brian M
Job Details: 03/22/2021
Installed ice maker Ran test harvest OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44134
Dan H
Job Details: 03/22/2021
"Customer complaint of loud noise, confirmed, , found wrong sized belt installed on unit causing idler pulley to rub on motor pulley, unit needs new belt ; ordrng 1 WPW10198086 (Belt)"
We serviced a
GE DRYER
Model DBSR463GG7WW
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/22/2021
"Cc: not heatingFound no air flow coming out of venting. Found gas coils overheating and not opening. Customer needs venting cleaned. Need gas coilsCustomer does not want to repair at this time; ordrng 1 WE4X692 (dual coil) and 1 WE4X693 (main coil), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER ELE
Model MEDB200VQ0
Near Solon, OH 44139
Dan H
Job Details: 03/22/2021
"Customer complaint that unit is not drying properly, installed new grill and door latch, unit is not heating, display is flashing L2, unit is receiving correct power from supply, found thermal cut off open, unit needs new thermal cut off; ordrng 1 280148 (Cut off kit)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Bedford Heights, OH 44146
Joe O
Job Details: 03/22/2021
Cc: fills then drainsCustomer states unit will not go past sensing cycle. Found error codes f2e1(stuck key) f0e5(off balance). Ran auto test. Ran normal cycle. Unit filling and washing. Ran calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/22/2021
"Cc that the new door started to break again. Took pics. Replaced the hinges, will order new door because it started to crack also will need new small hinges and screws. ; ordrng 1 W11259006 (Lid) and 4 W11404293 (Screw)s and 1 WP8563965 (Hinge wire left) and 1 WP8572974 (Hinge wire right)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Westlake, OH 44145
Corina B
Job Details: 03/22/2021
"CC that the unit does not spin. Ran diag f1e2 motor control. Checked the tub, the splines are broken. Part is still in warranty. Office needs to reschedule appointment. ; ordrng 1 W10901175 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Cleveland, OH 44109
Marie V
Job Details: 03/22/2021
Replaced control. Ran auto test and calibration. Unit is working as designed. Op test okBrought core for return.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Maple Heights, OH 44137
Joe O
Job Details: 03/22/2021
"Cc: not cooling properlyFound temps in ff section at 49 degrees, and freezer at 44 degrees. Found ball of ice on evap cap tube. Found unit has no frost pattern. Checked amp draw, found unit only pulling .56 amps. Needs compressor, evaporator and drierCompressor under 10 year part only warranty; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
MAYTAG DRYER
Model MEDB950YW2
Near Brook Park, OH 44142
Dan H
Job Details: 03/22/2021
"Customer complaint that steam doesnt work, door doesnt close and lint trap holder is broken , unit is not connected to water, advised customer that unit must be connected to water for steam to work, unit needs new door latch and strike, and lint trap holder, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10111905 (Latch) and 1 W10295405 (Strike) and 1 W11129408 (Housing) and 1 W11117302 (Grill)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near North Royalton, OH 44133
Dan H
Job Details: 03/22/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DIXHS00
Near Cleveland, OH 44128
Joe O
Job Details: 03/22/2021
"Cc: leaking from water dispenser, not dispensing iceFound mounting bracket broke on dispenser, and water fitting broke. Customer also asked to order new paddles. Needs water fitting, bracket, and paddles.; ordrng 1 WP2180226 (bracket) and 1 WP4388152 (fitting) and 1 2203562B (arm,ice dispensr (bl) and 1 2203561B (arm,water dispr (bl)), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Marie V
Job Details: 03/22/2021
Replaced parts. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jeff M
Job Details: 03/22/2021
Installed new parts unit tested good the LED light and the freezer was out I replaced it with truck stock everything started flashing uninstall the light needs new LEDs and module board; ordrng 1 W11205082 (Led) and 1 W10695459 (Led) and 2 W11462342 (Led)s and 1 W10804160 (Led control)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, OH 44135
Dan H
Job Details: 03/22/2021
"Customer complaint that start button is not working, ran diagnostics no error codes found, user interface test passed, unit is operating as designed"
We serviced a
JENN-AIR RANGE
Model JES9750CA00
Near Deerfield, OH 44411
Brian M
Job Details: 03/22/2021
Cc of long pre heat Ran test bake to 350 took 17 min for it to reach temp used thermal coupler to measure temps unit is operating properly at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Cleveland, OH 44111
Dan H
Job Details: 03/22/2021
"Installed new hub, wash plate, and agitator bolt, op test good"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, OH 44012
Marie V
Job Details: 03/22/2021
Cc that the door has a dent on it. And new door has a dent as well. Will have to order a new one. I took pics. ; ordrng 1 W11385801 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Cleveland, OH 44113
Dan H
Job Details: 03/22/2021
"Customer complaint that unit is not filling up properly, ran diagnostics found f8e1(long/no fill) error code, found no hot water to unit, advised customer that they need a plumber to fix hot water, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Olmsted Township, OH 44138
David R
Job Details: 03/22/2021
"Cc dishes are not getting clean. No error codes coming in diagnostics. Tested, went through diagnostics fine. Not working cool in normal cycle. Ordering wash motor, dispenser, control.; ordrng 1 W11087376 (Pump wash motor) and 1 W10861000 (Dispenser) and 1 W11305296 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Westlake, OH 44145
Corina B
Job Details: 03/22/2021
"CC that the unit does start all the time. Ran diag f5e1 lid switch fault. Checked lid switch failed. Will need a new lock; ordrng 1 W10861642 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS
Near Westlake, OH 44145
Corina B
Job Details: 03/22/2021
CC that the ice maker is not making ice. Found the ice maker arm in the off position. Ice maker cycled and filled. Optest ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Columbia Station, OH 44028
David R
Job Details: 03/22/2021
"Let customer know that the office will reach out to her when the parts tracking is available, for rescheduling ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Rocky River, OH 44116
Corina B
Job Details: 03/22/2021
CC that there is a loud noise. Found the support roller is worn and the idler pulley. Replaced the pulley and support roller. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Parma, OH 44134
Corina B
Job Details: 03/22/2021
Replaced the parts listed. Ran a calibration. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, OH 44028
David R
Job Details: 03/22/2021
"Customer said unit is not making noise now, hasnt for the past couple of days. Still here to check out. Ran diagnostics, ran components on individual activations. Took a look under, good. Checked between agitator. Good. No error codes. No noise as of today. Unit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/22/2021
CC unit not draining. Replaced drain pump and unit still not draining. Found drain hose extension kinked. Will need new hose. ; ordrng 1 8269144A (Drain hose)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/22/2021
Replaced the control and ui. Started a bake cycle. Optest ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Moreland Hills, OH 44022
Joe O
Job Details: 03/22/2021
"Cc: interior lights not workingFound freezer led out, and 4 leds out in ff section. Needs led modulesLed modules out of stock. Office to reschedule; ordrng 5 W11462342 (Led module)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near LaGrange, OH 44050
David R
Job Details: 03/22/2021
"Cc some loads not coming out dry. No error codes. Ran diagnostics cycle, good. Ran a factory calibration, good. Ran component test mode. All spin modes are working. Advised customer of making sure spin is turn on, recommend fast. Can also use the drain/spin cycle for heavier or any loads to help dry more as well. Put a load of rowels in. Went through and got them wet. Ran a drain and spin cycle on fast. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Oberlin, OH 44074
David R
Job Details: 03/22/2021
"Cc unit not cooling on FF side. Found the the diffuser is not opening, motor not moving, found build up of ice. Removed ice from inside diffuser and motor still not moving. Gave estimate to customer. Customer said unit still under warranty, just got 6 months ago. Do not have receipt. No SVC collected. Customer calling whirlpool. ; ordrng 1 W11164593 (Diffuser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WSF26C2EXF01
Near Euclid, OH 44132
Joe O
Job Details: 03/22/2021
Cc: Leaking from water filter when dispensing waterFound water leaking from filter housing when filter is installed. Needs filter housingAlso advised customer to order new filter before return; ordrng 1 WPW10238123 (housing)
We serviced a
WHIRLPOOL DBL WALL OVEN
Model GBD277PRS01
Near Warrensville Heights, OH 44128
Joe O
Job Details: 03/22/2021
"Cc: no display, only oven lights are workingFound ui will make noise but unit will not start. Found control receiving proper power. Needs controlControl is no longer available. ; ordrng 1 8303883 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesterland, OH 44026
Joe O
Job Details: 03/22/2021
"Cc: leaking from rear seam on tubFound unit leAking from gap in tub seam. Needs tubTub out of stock, office to reschedule; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorain, OH 44053
Marie V
Job Details: 03/22/2021
"Cc that the unit leaves white spots on black clothes, ran diag no error codes. Cold valve and hot valve are good. advice cust to use 1 to 2 tablespoons of detergent and 6 to 7 bath towels = a full load. Advice to dilute the fabric softener to avoid staining clothes. Cust is using affresh to clean washer . Op test ok."
We serviced a
CROSLEY WASHER
Model CAW9244DW0
Near Cleveland, OH 44108
Jason N
Job Details: 03/22/2021
"Installed main control. Ran auto test and calibration. All functions passed. Customer started normal wash cycle. Unit filled with water to proper level, advanced into wash cycle. Operation test good."
We serviced a
MAYTAG WASHER
Model LAT5005AAE
Near Madison, OH 44057
Jeff M
Job Details: 03/22/2021
The smell the customer was smelling was coming from the motor. All the year oil leaked out the bottom of the machine causing the transmission to require a lot more power to move because its starting to freeze up. Most the parts required to even fix this machine are discontinued
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44052
Marie V
Job Details: 03/22/2021
"Cc that she wash washing a rug and that when she look inside it was still wet so she set it to drain and spin and the rug was still there soaking wet. Ran diag found error code of F0E5 off balance , F0E2 over suds condition detected , F7E7 motor unable to reach target RPM. Ran auto test, pass. Advice cust to clean washer with affresh once a month and if unit goes of balance or more than 1-2 tablespoons of detergent is been use will cause some problems on unit and make the unit go into a float mode just like when we plugged unit in. 6-7 bath towels = a full load. Ran calibration op test ok"
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/19/2021
Installed tub boot Turned unit around installed hoses Ran test cycle OP Test Ok
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Madison, OH 44057
Jeff M
Job Details: 03/19/2021
The unit does not register the door being closed needs a new latch and control board; ordrng 1 WD21X24900 (Control) and 1 Ship and 1 WD21X10490 (Lock)