We serviced a
AMANA REFRIGERATOR
Model P1318404W
Near Avon Lake, OH 44012
Marie V
Job Details: 11/22/2021
"Cc that the unit is not cooling properly. Tooktemps 43* fresh food section and 5* on freezer. Found lots of frost on freezer evap, called BJ found that control needs to be replaced, bimetal had 1ohms. Tested to get it to defrost it failed. Control is not longer available. Called tech line. Tried to find control, not available."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Westlake, OH 44145
Marie V
Job Details: 11/22/2021
"Cathay the u it is making all kings of noise. Confirmed. Took unit apart and found rollers and pulley needed to be replaced. Replaced from T/S, also cleaned out unit no blower wheel, had lots of lint and things from pocket. Removed all. Put unit back together and tested ok. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby, OH 44094
Joe O
Job Details: 11/22/2021
Installed control. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, OH 44092
Jason N
Job Details: 11/22/2021
"Cc unit ice not dispensing againCustomer stated unit worked fine for several days, dispensing ice then stopped again. Found some issue as before, auger impeller slipping on ice container auger coupler. Coupler is worn. Ordering ice container and auger impeller. Ice container not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11185686 (Ice container) and 1 WP63052-2 (Auger impeller)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/22/2021
Installed bearing kit Ran test cycle OP Test Ok Advised to let sit for 24 hours so seal can cure ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BSS00
Near Seven Hills, OH 44131
Corina B
Job Details: 11/22/2021
"CC that the microwave takes a long time to heat up food. Heated a cup of water in 2 minutes, heated. Water was boiling in 3 minutes. Called BJ working as designed. The convention oven is not heating. The microwave set the conversation to 325* heating element is turning on. Checked the broil element on the microwave good. Heated the oven to 350* Opt test ok."
We serviced a
GE DBL WALL OVEN
Model JT3500SF2SS
Near Avon, OH 44011
David R
Job Details: 11/22/2021
"Replaced control and relay. Ran oven at 350*, made sure it stopped, good. Op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KRMF706ESS01
Near Parma Heights, OH 44130
Manny
Job Details: 11/22/2021
"Cc unit stays at 50 degrees in the RC, found Rc evap cover full of frost steamed evap cover to beable to remove evap was cover in frost, steam evap (35 mins steaming) place unit in test mode #3 to test out evap fan, found RC fan not running, unit will need a evap fan.; ordrng 1 W11087438 (Evaporator fan harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBL05
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/22/2021
CC that the oven light doesnt turn off. Confirmed. Ran diag f2e1 stuck key. Will need a new ui; ordrng 1 W11087449 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mentor, OH 44060
Joe O
Job Details: 11/22/2021
Compressor does not have enough process to add another process stub. Needs a compressor; ordrng 1 WPW10507886 (compressor)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Burton, OH 44021
Brian M
Job Details: 11/22/2021
Cc dishwasher not working Found unit not running Tripped breaker Re ran test OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Elyria, OH 44035
David R
Job Details: 11/22/2021
Replaced icemaker. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Mentor, OH 44060
Joe O
Job Details: 11/22/2021
Cc: squealingFound pulley seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details: 11/22/2021
Customer showed pop Cc unit not agitating Found actuator to be the plastic design and not attached to clutch Replaced using truck stock ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model KGRS505XBL02
Near Oberlin, OH 44074
David R
Job Details: 11/22/2021
"Replaced igniter and manifold. Tested both ovens and burners. Good, middle burner lighting but needs cleaned out more. Advised customer. Good, op test ok."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mantua, OH 44255
Corina B
Job Details: 11/22/2021
CC that there is a noise when running. Confirmed. Found the gasket to the blower housing off and hitting the blower wheel. Started a cycle no unusual noises. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Westlake, OH 44145
Gabriel P
Job Details: 11/22/2021
"Gearcase leaking oil and there is tension on basket also rotor teeth are stripped giving estimate customer will not fix ; ordrng 1 W10754161 (Rotor) and 1 W11455453 (Gearcase), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Westlake, OH 44145
Marie V
Job Details: 11/22/2021
Cc that the Ui has a crack on it and that the lights are flickering. Confirmed. Replaced all lights and UI. Op test okBrought core for return
We serviced a
KENMORE DRYER
Model 11084836201
Near Westlake, OH 44145
Gabriel P
Job Details: 11/22/2021
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Westlake, OH 44145
Marie V
Job Details: 11/22/2021
"Cc that the strike broke. Confirmed. Replaced strike, ran calibration. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Jason N
Job Details: 11/22/2021
"Cc unit not starting Customer showed pop. Found door switch lever broken. Replaced using truck stock part. Ran dryer op test, good tumble and heat. Op test good. ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/22/2021
Replaced drain pump. Op test 9k
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/22/2021
Confirm dishwasher shuts off when trying to start or it will run but then turn off check all wires it looks good also check connections is good ran diagnostic test no error try draining unit is good ordering control and ui and harness ; ordrng 1 W11305308 (Control) and 1 W11028004 (Harness) and 1 W11368911 (Ui) and 1 WPW10653840 (Latch)
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS0
Near Perry, OH 44081
Jason N
Job Details: 11/22/2021
"Cc unit door locked, not responding, code f5e1Cust stated her husband pulled the lock rod out to disengage door lock. Confirmed. Found door lock motor cam did not fully index to the lock monitor switch to signal control that the door had locked for self clean. Unit needs door latch motor assembly. ; ordrng 1 WPW10107830 (Latch motor)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Brian M
Job Details: 11/22/2021
Cc will not go past rinse Found speed sensor not working Replaced actuator Ran spin speed test Ran calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Montville, OH 44064
Brian M
Job Details: 11/22/2021
Cc of spots on bedding Seems to like mold spots Not sure what is happening Advised on Standpipe and moldy water line going into standpipe with washer hose Advised on cleaning b
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM
Near Ravenna, OH 44266
Brian M
Job Details: 11/22/2021
Cc unit not cooling and then it started cooling again Found temps to be 40 in fridge and 5 in freezer normal operating temps at this time Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Corina B
Job Details: 11/22/2021
"CC that the unit is leaking. Started a cycle let running and drain, no leaks. Checked the insulation, dry. Checked the basement at lines, dry. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Highland Heights, OH 44143
Corina B
Job Details: 11/22/2021
"Replaced the door, ice maker and light. Led light never arrived. Replaced from t/s. Cycled the icemaker, water. Opt test ok ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Marie V
Job Details: 11/22/2021
"Replaced control, latch and valve, ran calibration then auto test, op test okBrought core for return"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lorain, OH 44055
Marie V
Job Details: 11/22/2021
Replaced ignitor. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Lyndhurst, OH 44124
Corina B
Job Details: 11/22/2021
Replaced the control and pump. Ran a calibration. Opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Wellington, OH 44090
David R
Job Details: 11/22/2021
"Cc unit is leaking water, front, intermittently, customer said she thinks she notices it when the agitator is changed over to the washplate style. Ran unit. Saw a little water leaking from tub ring. Ordering ring and dispenser assembly ; ordrng 1 W11569112 (Assembly faucet) and 1 W11550898 (Bezel) and 1 W11094304 (Tub ring)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/22/2021
Replace shifter opt test ok
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/22/2021
"Found no issues,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 11/22/2021
"Replace harness,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW0
Near Strongsville, OH 44149
David R
Job Details: 11/22/2021
"Replaced repair kit. Ran with load in, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Roaming Shores, OH 44084
Jason N
Job Details: 11/22/2021
Installed LH door. Tested all dispense functions. Op test good.
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Painesville, OH 44077
Jason N
Job Details: 11/22/2021
"Cc unit not cooling in ff sectionFound ff evaporator frosted over, no air circulation. Ran test 47 for ff fan, fan barely moving, very low rpm. Unit needs ff evap fan motor. ; ordrng 1 WR60X35205 (Evaporator fan)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Willoughby, OH 44094
Jason N
Job Details: 11/22/2021
Cc unit not heatingChecked all thermals on unit. Found heater element open. Unit needs heater element. ; ordrng 1 DC97-14486A (Heater assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Painesville, OH 44077
Joe O
Job Details: 11/22/2021
Installed ice maker. Ran harvest. Ran fill. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Avon, OH 44011
Marie V
Job Details: 11/22/2021
"Cc that the unit shuts down too fast and that theres a noise coming from the back. Confirmed noise. Found vent from unit was loose, adjusted. Ran diag no error codes. Verify sensor,pass test. Explain cost that if going to dry small loads use time dry. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Avon, OH 44011
Marie V
Job Details: 11/22/2021
"Cathay the unit will not power on. Confirmed I was able to get to diag got error code F6E2 F6E1 . U it will need control and Ui. Cust will buy new.; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Highland Heights, OH 44143
Jason N
Job Details: 11/22/2021
"Cc unit making loud noise and compressor label is scorchedCustomer stated the unit seems too loud, so he looked at compressor in rear and found the label is scorched, concerned that compressor is overheating. Checked compressor, found burnt spot on label, this was likely made at the factory while compressor was brazed in place. Compressor is running, no abnormal sounds heard. Unit noises are normal for this unit, no issues found at this time. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/22/2021
"CC that there is still soap on the clothes. Ran diag no codes. Ran a calibration. Checked the hot and cold water, correct. Started a normal cycle. Working as designed. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 11/22/2021
"Cc: ice maker leaking into ice bin and ff section, water leaking from dispenser, dent in ff doorFound freezer temps at 5 degrees, ff section at 40 degrees. Found no stored error codes. Found ice bin seal is sealing. Found both ff and freezer settings at recommended. Found small cubes in ice maker. Found chute not sealing completely. Needs water valve, fill tube, and chuteWater valve out of stock. Office to rescheduleAdvised customer cosmetic issues are not covered after 30 days. Advised they would need auth from whirlpool to cover left hand ff door.; ordrng 1 W11087201 (heater) and 1 W11482383 (Water valve) and 1 WPW10606117 (door-ice)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details: 11/19/2021
"Cc unit melted the ice but its working again, found ice looking kinged og wet as if warm air is making it to the ice tray, found ice chute not closing all the way letting warm air In.; ordrng 1 W11189145 (Ice chute) and 1 W11251709 (pad)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near South Euclid, OH 44121
Joe O
Job Details: 11/19/2021
"Cc: not making ice, leaking at ice maker line behind unitFound ice maker fill tube frozen. Found pressure pushing past ice maker fill tube connection. Needs water valve; ordrng 1 WPW10179146 (valve-inlt)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Willoughby, OH 44094
Joe O
Job Details: 11/19/2021
"Cc: not workingCustomer stated power flickered a few times and when she went to use the dryer unit would not turn on. Stated the drum light was the only thing working. Found power failure warning when unit turned on. Unit powered right on, and started. Unit is functioning as designed. Op test ok"
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACE
Near Bedford, OH 44146
Corina B
Job Details: 11/19/2021
Replaced the broil element. Opt test ok.
We serviced a
MAYTAG DRYER
Model HYE3657AYW
Near Richmond Heights, OH 44143
Manny
Job Details: 11/19/2021
"Cc unit not operating, found motor seized and wont turn ordering motor; ordrng 1 W10410996 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR6603SFB0
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/19/2021
"Cc unit getting too hot, noticed right away that unit was set to Celsius instead of Fahrenheit switch unit to Fahrenheit and ran bake opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Willoughby, OH 44094
Joe O
Job Details: 11/19/2021
"Cc: not making iceFound ice maker lost position. Optics are functioning. Needs ice maker; ordrng 1 WPW10190961 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS10
Near Novelty, OH 44072
Brian M
Job Details: 11/19/2021
Cc doors are not shutting Found hinges worn Needs hinges upper and lower door ; ordrng 4 WP4455526 (hinge-door)s
We serviced a
JENN-AIR DISHWASHER
Model JDB3650AWY5
Near Solon, OH 44139
Brian M
Job Details: 11/19/2021
Cc UI is not responding to start Found UI not responding unless you press hard Needs UI UI is no longer available W10208759; ordrng 1 W10208759 (panel-cntl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Strongsville, OH 44136
David R
Job Details: 11/19/2021
"Replaced control, slide rails in freezer making noise, had extra on the truck, replaced as well. Steamed all ice off evap. Programmed, set temp. Good. Op test ok. ; used 2 W11265130 (Slide rails) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Solon, OH 44139
Brian M
Job Details: 11/19/2021
Installed door And verified water functioning OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/19/2021
"Cc that unit is not making ice and light is not working. Verified and found wires on bottom of freezer door snapped will need new door. Giving estimate to customer he said he will call whirlpool to try to get part covered. Opt test ok.; ordrng 1 LW10726007 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Cleveland, OH 44120
Manny
Job Details: 11/19/2021
Installed spark modules and harness opt test ok
We serviced a
KITCHENAID BUILT IN FRIDGE
Model KBFO42FTX03
Near Avon Lake, OH 44012
Angel
Job Details: 11/19/2021
"Cc that unit is making a weird sound. Verified all components and fans and i Could not duplicate sound explained to them the different types of sounds that the unit could make from the compressor, fans, or dampers opening and closing or vibrations from compressor turning on. Unit right now sounds as it should. Asked customer to monitor for now and if anything to call back and to try to get a video of the sound for reference. Opt test ok."
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW1
Near North Olmsted, OH 44070
Marie V
Job Details: 11/19/2021
"Cc that the unit got stuck on rinse cycle and that the lid lock it was flashing. Ran diag found error code F7E6 motor fault , F5E3 lid unlock fault , F5E2 lid lock fault , F7E1 basket speed fault. Ran auto test and during the test, lid lock was unlocking and locking by itself, unit spins and it agitates properly. Unit will need lid lock.; ordrng 1 W11176112 (Latch)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near North Olmsted, OH 44070
Marie V
Job Details: 11/19/2021
"Cc that when the unit starts it makes a grinding noise but it goes away. Ran diag no error code, started a cycle and unit started grinding, noise comes from cam. Took cover off and found that cam was not engaging all the way. Replaced cam and belt. Ran unit. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near North Olmsted, OH 44070
Marie V
Job Details: 11/19/2021
Replaced motor and belt. Tested unit. Op test ok
We serviced a
TAPPAN RANGE
Model TGF657BFW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/19/2021
"Cc that the left hand side hinge broke. Confirmed. Unit will need new hinges on both sides and springs. Cust paid in full.; ordrng 1 318348800 (Right hinge) and 1 318348801 (Left hinge) and 2 318088400 (Spring)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DH1
Near Cleveland, OH 44105
Gabriel P
Job Details: 11/19/2021
"Unit pulling higher amp 8.9 also transformer getting power up will need mag also ui taps broken will need as well gave estimate,customer will think about it,opt test ok ; ordrng 1 W10672719 (User) and 1 W10561770 (Capacitor) and 1 W11256462 (Diode) and 1 W10818686 (Mag), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lorain, OH 44053
Angel
Job Details: 11/19/2021
Cc that ice maker stopped working and was getting chunks of ice. Verified and and found that the the small pan where the water flows through to the ice maker was frozen causing the water to spill all over the ice bin when calling for water and clumping all the ice together. Also found that the main line from back of unit is crimped causing low water pressure for the water valve and causing to leak water in to ice maker when not supposed to and freezing the water causing it to have the problem they had. Fixed line as well cycled ice maker and filled. Opt test ok.; used 1 WR02X11330 (5/16 UNION) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lorain, OH 44053
Angel
Job Details: 11/19/2021
Cc that burners was not working. Verified and found that the left rear burner the ignitor was unplugged. Plugged wire back to ignitor. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Wellington, OH 44090
David R
Job Details: 11/19/2021
"Cc unit was saying lid was locked, had to unplug and now not turning on. Found F6E3/F6/2 error code, lost communication error codes. Will need both control and lid lock as well. Ordering. ; ordrng 1 W11135391 (Console) and 1 W11162440 (Control) and 1 W10810403 (Latch)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/19/2021
"Cc that the unit is not advancing and not heating. Confirmed. Check power, 120 from L1 to N and 0 from 2 to N. Reset the breaker. Power came back on 240v between L1 and L2. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGF366DCA
Near Mentor, OH 44060
Joe O
Job Details: 11/19/2021
Cc: front 2 burners just clickingFound left front burner will not ignite. Intermittently sparking. Found igniter wires chewed up. Needs igniter harnessIgniter harness shows discontinued; ordrng 1 316253700 (wiring harness(discontinued))
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Huntsburg, OH 44046
Corina B
Job Details: 11/19/2021
"CC that the unit will not start. Confirmed. Checked outlet, good. Ui is flashing error will not turn off. Tried a different outlet, same. Unplugged the door lock, unit started to work. Will need a new door lock. ; ordrng 1 W11316250 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brooklyn, OH 44144
Marie V
Job Details: 11/19/2021
"Cc that the unit is not agitating properly. Confirmed. Replaced shifter, ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Avon, OH 44011
Gabriel P
Job Details: 11/19/2021
"Unit is under one year manufacture warranty also unit is heating properly and air flow coming out from dryer is good also air flow coming out outside is no good there is no air coming out there could be clogged somewhere advise customer to get a vent cleaner,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, OH 44004
Joe O
Job Details: 11/19/2021
"Cc: not spinning out clothes, noiseCustomer stated it sounded like a metal on metal. And clicking. Found error codes f0e5(off balance load). Unit receiving proper power. Found suspension functioning. Found service manual for grinding noise. Ran manual high speed spin. Found no noise. Per service pointer, needs control.Control out of stock. Office to reschedule; ordrng 1 W11170319 (cntrl-elec)"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near Madison, OH 44057
Joe O
Job Details: 11/19/2021
"Cc: not heatingFound unit receiving proper power. Heating element open. Needs heating element.; ordrng 1 137114000 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Brian M
Job Details: 11/19/2021
Cc of leak Found water in center on floor and looks like its leaking from center Of door Ran several test could not duplicate issue Found unit have a ton of soap still in tub Advised on soap usage Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Aurora, OH 44202
Brian M
Job Details: 11/19/2021
Cc unit drawer pulls on the gasket Found top rack bent out and snagging gasket Fixed rack OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW1
Near Mayfield Heights, OH 44143
Corina B
Job Details: 11/19/2021
"CC that the oven does not turn on. Found pans and cookie sheets in the drawer. Removed the pans and sheets. Turned oven on to 350* let cycle several times. Turned unit off and back, lights on first spark. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Brooklyn, OH 44144
Marie V
Job Details: 11/19/2021
"Replaced drain pump, shifter, retainer and cam. Ran calibration and then auto test. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44055
Angel
Job Details: 11/19/2021
Cc that unit is not spinning. Confirmed unit is turning on but not spinning took off front panel and found that the belt broke off. Replaced the pulley and belt on unit tested and unit is spinning and working as should. Explained to customer that they do not want to overfill the dryer with clothes because that could cause the issue with the belt breaking off as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATORQG
Model WRS321SDHZ05
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/19/2021
"Found drain pan clogged with ice steam ice found foam pieces clogging the drain pan hole clean it,opt test ok"
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/19/2021
Replace pulley and clean lint of blower and also check all screw in unit then put back together ran cycle and still makes a vibration sound but is better than it was explain it may as design cause mechanically and electronically is working as designed no issue there he may want to try putting vibration padding on legs of unit opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Cleveland, OH 44109
Marie V
Job Details: 11/19/2021
"Cc that the gasket is not all the way in, is off at the bottom. Confirmed. Adjusted gasket door. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
Manny
Job Details: 11/19/2021
"Replace main control op test ok, panel was sent wrong taking for return."
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Parma, OH 44129
David R
Job Details: 11/19/2021
"Customer had a copy of purchase but did not have year or model/serial number Cc unit making scraping noise. Found side slight dent inside. Customer said it was sold to him with a dent on side. Popped dent out. Tested, good. Unit working properly.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Euclid, OH 44117
Joe O
Job Details: 11/19/2021
"Cc: gasket popping out, doors not alignedFound gasket popped out of door causing the ff door to be out farther then freeEr door. Re seated gasket. Op test ok"
We serviced a
KENMORE DRYER
Model 110.778941
Near Euclid, OH 44117
Joe O
Job Details: 11/19/2021
"Installed motor. Op test no good. Unit still not heating. Spoke with BJ, Tested voltages from relay to neutral. Found relay open. Needs relayRelay shows discontinuedOffice to contact for refund. ; ordrng 1 689237 (relay(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Cleveland, OH 44110
Corina B
Job Details: 11/19/2021
"Cust showed pop, sent pic. CC that the unit is not starting a cycle. Confirmed. Found the drain hose laying on the ground. Raised the drain hose. Leveled the unit. Opt test ok."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS06
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/19/2021
"Replace blower but the new broken one sound alot better when changing speed then the one i just customer said they will test it out like and if he wants to try a different blower he will let us,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXPS01
Near Cleveland, OH 44102
Gabriel P
Job Details: 11/19/2021
Replace control opt test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS09
Near Cleveland, OH 44113
Gabriel P
Job Details: 11/19/2021
"Unit is on its own dedicated circuit also is a 20 amp circuit but when unit is plug in it trip it try taking unit out but is stuck when it was install they use some kind of caulking or glue around vent customer is calling the builder customer try taking out he was able to take out found black wire and white wire cut they were both having contact and tripping breaker; ordrng 1 W11187358 (Cord), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44120
Gabriel P
Job Details: 11/19/2021
Replace motor fan opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Kent, OH 44240
Brian M
Job Details: 11/19/2021
Cc unit not spinning Found belt split Needs belt ; ordrng 1 W11239857 (belt)
We serviced a
KENMORE DRYER
Model 110.61202011
Near Cleveland, OH 44124
Manny
Job Details: 11/19/2021
"Didnt need to use the motor but need to order a timer, old motor was good just need it to be cleaned.; ordrng 1 WPW10186032 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW03
Near Cleveland, OH 44111
Marie V
Job Details: 11/19/2021
Cc that the unit is making a noise. Confirmed. Noise comes from behind unit. Removed panel and found copper line vibrating and hitting the condenser fan cover. Adjusted line and foam for noise. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, OH 44260
Brian M
Job Details: 11/19/2021
Cc water dispenser dripping Found that I did not have hose connected all the way and was sucking in air Fixed hose OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Lakewood, OH 44107
Marie V
Job Details: 11/19/2021
"Cc that the unit is making a noise like some change or something in the basket. Cust showed me video. Ran diag F8E3 overflow conditions. Ran auto test, noise is coming from Drain pump. Removed drain pump catch and found some change and allen key , removed and tested unit , unit will need new drain pump and rotor, rotor started to crack will need to be replaced ; ordrng 1 WPW10605427 (Drain pump) and 1 WPW10544980 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44102
Angel
Job Details: 11/19/2021
Replaced tub and also had to order to separate parts the third level left hand rack because the wheel was broken and the second level left hand side adjuster. Everything else is assembled just need those 2 parts replaced. Ordering parts.; ordrng 1 W11545795 (Adjuster) and 1 W11094449 (Rack)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Aurora, OH 44202
Brian M
Job Details: 11/19/2021
Cc turntable motor not working Replaced motor Advised not to leave microwave lights on full time its causing motor to over heat when running
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Aurora, OH 44202
Brian M
Job Details: 11/19/2021
"Cc when making ice there is water in the bin Found icemaker leaking Needs icemaker ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"