Local Reviews
Powered by Fluid LOCAL
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of unit door agar light on and paddles do not work Check door and switches Ran door test switches not changing input Called whirlpool they had me check all wiring on switches OP TEST OK Then ice dispenser and water still not working Called back to whirlpool Advised me to replace main control because we are getting proper voltage but board is not reading the switches ; ordrng 1 W11043763 (cntrl-elec)
Corina B.
RANGE MAYTAG MGC9536DS0 Replaced the parts listed. Optest ng. Called t/l checked the white wire to ground 120 volts. Will need a new cord. ; ordrng 1 W10392003 (cord-power) and 1 W11220380 (igntr-surf) and 1 W11246765 (igntr-surf)
Dan H.
WASHER WHIRLPOOL MVWC425BW1 "Customer complaint that unit is not filling, ran diagnostics found f5e2(lid lock fault) and f5e1(lid switch fault) error codes , unit needs new lid lock, installed new lid lock, op test good ; used 1 W10404050 (LATCH 53.23) from stock"
Corina B.
RANGE GAS GENERAL ELEC JGS905SEK1SS CC that the unit will not turn a bake on. Found the connector to the bake element is burnt. Checked power to the igniter 120 volts. Will need and igniter and wire harness. Called SM harness not available. Advised me to splice wires together. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER) from stock
Brian M.
RANGE WHIRLPOOL WFC150M0EW Front glass damaged Needs glass ; ordrng 1 WPW10409945 (glass-door)
Brian M.
DRYER MAYTAG MEDB765FW0 Cc of sparking Found wires damaged and burnt on plug wires Installed terminal block and new wires Could not run test cycle because outlet wire is damaged and needs replaced ; used 1 279320 (BLOCK-TERM) from stock
Corina B.
WASHER MAYTAG MVWB765FW1 "CC that the unit will stop mid cycle and flash. Ran diag f5e1 lid open to long, f2e1 UI Stuck Button, ran an encoder test, failed. Will need a ui and main control. ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"
Dan H.
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is not starting, Ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, ran drain and spin cycle, unit spins, unit is operating as designed"
Jeff M.
REFRIGERATOR KITCHENAID KSSO42QTX02 "The unit is not running I found the capacitor on the main control is swollen the unit needs the service pointer control convention. W10802724C. ; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed new control and thermistor
Corey L.
DRYER WHIRLPOOL WED9500TW2 "Customer complaint dryer is not working at all, confirmed no selections working, correct power is getting to control, harness is plugged into control firm, tech sheet says to replace console, console not longer available, unable to repair"
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 "Gearcase sound load and leaking oil ordering gearcase the one I got on truck stock is different part number ,ordering ; ordrng 1 W11255272 (gearcase)"
Gabriel P.
REFRIGERATOR AMANA TG18V1W Found frigde stuck on defrost tap the control box where defrost timer sits at and started working will need a defrost timer giving estimate will not repair
Brian M.
DRYER WHIRLPOOL WED49STBW1 Cc of no heat Found thermal cut off open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279816 (CUTOFF4186) from stock
Gabriel P.
WASHER MAYTAG MVWB865GW0 Found control panel start button not responding ran diagnostic start is stuck ordering panel ; ordrng 1 W11135391 (console)
Corey L.
REFRIGERATOR AMANA ABL2233FES "Customer complaint ice maker is not making ice, found a dozen cubes in bin, jumped im, heater failed, unit needs new ice maker; ordrng 1 D7824706Q (ice maker)"
Corina B.
WASHER WHIRLPOOL WTW4950HW1 CC that there is a lot of noise in a spin. Found change in between the basket and wash plate. Removed the change from the wash plate. Started a rinse and a drain with towels. Optest ok
Jason N.
DRYER WHIRLPOOL GEW9250PW1 "Cc unit not powering onChecked power in to control board, good at 122v. Checked power to UI console, 0v. Unit needs control board. Control (8546219) is NLA for this unit."
Jeff M.
REFRIGERATOR WHIRLPOOL JFFCC72EFS00 The unit is leaking water from the filter assembly it almost looks like it froze and cracked damaging the filter housing in the tubing the unit is under a Jen air two year warranty; ordrng 1 W10906054 (housing) and 1 W11223013 (tube-water)
Jason N.
REFRIGERATOR WHIRLPOOL KRFC300ESS Installed LH door. Op test good.
Corey L.
WASHER WHIRLPOOL WTW5000DW2 "Replaced water pump, calibrated, ran water and drain pump in svc test, op test good"
Jason N.
WASHER MAYTAG MVWC565FW "Cc unit grinding noiseConfirmed grinding noise, unit needs gearcase. Agitator bolt is seized, could not remove. Ordering agitator as well.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 WPW10006384 (drive belt)"
Jason N.
WASHER WHIRLPOOL MVWB765FW3 "Cc unit not working, codesCustomer showed popUnit not powering on, able to run diagnostics. Found codes f6e2 for UI communication error. Ordering UI and control board; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
Dan H.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Customer complaint of frost/condensation, no condensation found, freezer section and fresh food section doors are sealing, unable to duplicate the problem , unit is operating as designed"
Dan H.
DRYER WHIRLPOOL WED7500GC0 "Installed new latch, op test good"
Brian M.
RANGE WHIRLPOOL WEG750H0HZ0 Cc of flame being orange and not heating properly Found gas pressure regulator not swapped over to propane causing flame to not have enough oxygen Swapped valve Ran test bake and tested burners OP TEST OK
Corina B.
DRYER MAYTAG MEDB835DW4 CC that there is a noise when it’s running. Found a sock in the blower wheel. Removed sock. When plugging unit back start button is not responsive nor the power. Recheck the light and door switch is plugged in. The numbers on the control are blurry. Will need a main control and ui. ; ordrng 1 W11133021 (cntrl-elec) and 1 W11135391 (console)
Corina B.
RANGE AMANA ACR4303MFW3 Replaced the control. Brought core back for return. Optest ng. Found the terminal block is burnt. Will need a new terminal block and wires. ; ordrng 1 W11134841 (harns-wire) and 1 WPW10245259 (block-term)
Jeff M.
RANGE MAYTAG GR6875ADW I calibrated the oven I ajusted it by 10° in tested good
Joe O.
DRYER FRIGIDAIRE FFQG5000QW Installed listed parts. Ran test cycle op test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Found lots of ice buildup on freezer gave customer and estimate on service call labor and maybe parts she will not fix she will go to lowes to get new one now they the side to fix cause is cheaper
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017HS0 Cc door hangs low and sometimes the open door light comes on Adjusted door so it sits more level the I ran door switch test OP TEST OK
Jason N.
REFRIGERATOR FRIGIDAIRE FPHB2899PF2 "Cc ice maker not making ice and water filter stuck.Customer stated freezer ice maker stopped working, ff ice maker is working though. Tried to manually cycle ice maker, will not move, internally seized. Unit needs freezer ice maker. Water filter will not release from base, release mechanism is seized, unit needs filter base. ; ordrng 1 242009602 (FILTER BASE3664) and 1 5303918493 (freezer ice maker14978), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit op tested good
Dan H.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 23 degrees, found fresh food section evaporator frozen solid, called whirlpool techline spoke to Leon, since control is correct version and it and the fresh food section evaporator cover have already been replaced unit is unrepairable"
Dan H.
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 "Customer complaint that unit is freezing everything in fresh food section , fresh food section temperature at 27 degrees, found air damper door broken off, found bulb blown, installed new air damper and bulb, thawed reservoir and water filter housing, op test good , no need to call techline for such an obvious problem ; used 1 8009 (APPLIANCE BULB) from stock"
Joe O.
REFRIGERATOR AMANA ARS2464BB "Cc: tabs broke offFound unit needs water filter housing. Customer did not need the filter. Spoke to BJ he states we can return the filter. Needs water filter housing.Customer states they have an extended warranty. BJ states he can not locate any warranty information on the unit. BJ stated to just charge the difference to cover the service call, and take the filter to return. Customer is going to contact warranty company."
Corey L.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Control was outdated and thermistor was installed in the wrong location, replaced control, ice maker and evap cover with harness optimizing thermistor location, op test good"
Jeff M.
DISHWASHER MAYTAG MDB4949SDH3 I cycled the unit 5x I couldn’t duplicate an issue
Arthur V.
WASHER MAYTAG MVWX655DW1 Upon arrival unit was in a continuous drain mode. Let unit complete cycle Attempted to put into a diagnostics mode. No good. No response from control. Need to order control ; ordrng 1 W11116592 (cntrl-elec)
Joe O.
MICROWAVE MAYTAG MMV4205BAB "Cc: not heating, just buzzFound unit is receiving proper power. unit is not heating. Transformer is receiving power. Magnetron just humming. Needs magnetron and diode.; ordrng 1 DE91-70063D (hv diode cable) and 1 WPW10126786 (magnetron)"
Jason N.
WASHER MAYTAG MVWB765FW0 "Cc unit not powering onConfirmed not powering on. Checked voltage set control board, good at 124v. No statues led on board. Unit needs control board.; ordrng 1 W10920541 (cntrl-elec29404), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WALL OVEN WHIRLPOOL KEBS277SBL00 "Cc unit not heating upper ovenRan bake and broil test on upper oven, no power to either element. Unit needs thermal cutoff. ; ordrng 1 WP8304452 (fuse-thrml)"
Corey L.
REFRIGERATOR AMANA ABB2224BRW00 "Customer complaint freezer is freezing too much there is frost all over, found frost on light switch and rails, temps were 10-15 frz and 39 ff, setting for frz was 2 warmer than recommended, left track is not closing all the way every time, unit needs new slides; ordrng 2 WPW10120018 (slide rail (frz) )s"
Joe O.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed panel. Found handle inside unit. Did not need new handle. Customer does not have unit hooked up yet. Could not test. Op test ok
Joe O.
REFRIGERATOR FRIGIDAIRE FFHS2622MBQA "Cc: ice build up in bottom of freezer, leaking in front of unitFound drain tube is iced over. Steamed drain tube, pulled drain tube off cleaned out drain tube. placed water mat. Op test ok"
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed RH door. Op test good.
David R.
OTR MICROWAVE WHIRLPOOL WMH31017HW3 "Plugged unit in. Sparked up, smoke start coming from top. Couldn’t identify where. Found power cord cut through at end. Mounting tabs on top cabinet damaged, mounting bracket missing. Ordering white top cabinet, mag, cap diode, transformer, fuse, power cord. ** request double labor; ordrng 1 W10138793 (fuse) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 2 W11122643 (nut)s and 1 W11206558 (cord-power) and 1 W11207441 (wraper-cab) and 1 W11207442 (wraper-cab) and 1 W11222648 (diode)"
Arthur V.
DRYER MAYTAG MGDC200XW0 Install dryer maintenance kit Op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Corey L.
FREEZER WHIRLPOOL WZF34X16DW04 "Customer complaint frz not working after returning from vacation, confirmed unit unplugged, plugged in unit, only interior light comes on, power is getting to control, control not responding to selections and no led is on, control failed; ordrng 1 W11253128 (contrl-box)"
Corey L.
DISHWASHER KITCHENAID KDFE304DBL0 "Installed new control, op test good"
Corey L.
DRYER AMANA NGD4655EW1 "Installed ignitor and bracket, found thermal fuse open, replaced with ts part, replaced drum, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
Arthur V.
WASHER MAYTAG MVWB725BW0 Replaced control and console. Control came with a new power cord which I also installed. Ran service cycle. Unit passed Customer to monitor
Gabriel P.
REFRIGERATOR KITCHENAID KSSC48QVS02 Icemaker had ice jam lost position try to cycle icemaker would not cycle ordering icemaker also calling bj ; ordrng 1 WPW10277448 (icemaker)
Arthur V.
DISHWASHER KITCHENAID KDPE334GPS0 Found console erratic. Needs console ; ordrng 1 W11162732 (console)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRB322DMHV01 "Replace door and logo ,opt test ok"
David R.
DISHWASHER MAYTAG MDB4949SDZ0 "Replaced parts, tested, ran service test. Op test ok"
Brian M.
DRYER SAMSUNG DV219AEWXAA Cc unit does not heat Found heater open Customer does not want to repair at this time EST only
Gabriel P.
DRYER MAYTAG MEDC300BW0 "Replace dryer kit,opt test ok"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW1 "Replace gearcase also replace cam from truck stock ,opt test ok ; used 1 W10721967 (PULLEY) from stock"
Arthur V.
DISHWASHER MAYTAG MDB4949SHZ0 Replaced outer panel. Used heat to smooth out trim gasket.
Gabriel P.
DISHWASHER WHIRLPOOL WDT780SAEM1 Replace housing and panel and wire opt test ok
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed handle,opt test ok,also customer said she having a leak underneath found fresh food section sunction tube sweating call tech line spoke to dave he said is probably getting a little bump inside lines that cause a restriction making sunction tube to frost then it will go on condensation he also said he that he won’t be able to give me an sr cause there system are Down he said we could call tomorrow to get it he wants me to replace fresh food section evap and dryer customer not happy cause a 6 day old refrigerator she would not want me to schedule her for repair she say she’s going to get new fridge from best buy do not order parts ,opt test ok"
Arthur V.
DISHWASHER KENMORE 665.12793K310 Replaced parts listed. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
DISHWASHER GE GDF520PGJ2WW Replaced machine control. Op test good
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Replace all lights,opt test ok"
Brian M.
WASHER MAYTAG MVWB765FW1 Cc unit doesn’t fill up enough with water when washing a big load when using deep fill Ran auto test and calibration Ran normal cycle with deep fill on Tub fills as it should OP TEST OK
Brian M.
RANGE WHIRLPOOL WFG320M0BW Installed glass and front panel Unit is gas I can not test heat Physically back in good shape
Brian M.
REFRIGERATOR MAYTAG MZF34X16DW00 Cc unit had frost build up and they kicked it off and let unit defrost Plugged unit in and watched for frost pattern Found unit to start getting normal frost pattern but then stopped running Checked evap thermistor found thermistor out of range Replaced using truck stock OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock
Brian M.
DISHWASHER JENN-AIR JDB1255AWS0 Cc unit not heating Found heating element rusted and open Needs heating element EST only
Brian M.
RANGE KITCHENAID KOSE507ESS04 Installed control Ran test bake to 350 OP TEST OK
Jason N.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Cc unit noisy and not coolingFound frost buildup in freezer, evap fan hitting ice, evap frosted over. Ran test 6, bimetal reading open. Checked defrost heater resistance, good at 36.4 ohms. Unit needs defrost bimetal.; ordrng 1 W11224591 (motor-evap8366), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc light switch is stuck Found light switch frosted Pushed switch in and then it popped backed and light turned on Advised on making sure door closes all the way Also advised on water filter replacement and ice maker jamming OP TEST OK
Dan H.
WASHER MAYTAG MHW3505FW1
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, ran diagnostics no error codes found, unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 45 degrees, unit is unplugged, plugged unit in, compressor and evaporator fan are running, good frost pattern on evaporator, freezer section cooled down to 25 degrees while diagnosing other appliances here, unit is operating as designed"
Corina B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced the ice maker. Filled optest ok.
David R.
DISHWASHER WHIRLPOOL WDF750SAYM0 "Cc leaked, UI panel won’t stay on. Leaking from front left corner, found UI tab cracked and possible pushing unit forward away from cabinet seal. Ordering panel and gasket.; ordrng 1 W10300924V (door seal) and 1 WPW10350331 (panel-cntl)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 New reservoir tank was still leaking ordering again notice filter housing not releasing water pressure ordering housing ; ordrng 1 W11229977 (reservoir) and 1 W11346623 (HEAD FILTER )
David R.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer had another company out here before us, other company said they needed a compressor, they were here 9/26 5 days ago and customer said unit is cooling properly since they left. . Arrived today, unit just got out of defrost mode. Compressor kicked on and running good the whole time I was here. Temp in FF 40*. Temp in FZ 4*. Took off Evap cover. Found consistent frost pattern all the way down. Food in FZ is Frozen. Went into service mode, checked FZ fan, checked heater, check compressor fan, checked damper and thermistors. All check good. Test 8/9, temp offset, raised by 1 to make colder. Everything component wise test fine. Op test test.*** left parts with unit."
Jeff M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WTW8500DW Installed new part unit op tested good
Joe O.
DISHWASHER KITCHENAID KDTE404DSS0 Cc: leakingFound top right track loose allowing water to blow by. Tightened track. Ran test cycle. Op test ok
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cust showed pop, sent pic. CC that there is frost and ice in the freezer. Checked gaskets, good. Used Vaseline around the gaskets. Optest ok. No water to unit."
Joe O.
WASHER WHIRLPOOL MVWB765FW3 "Cc: not staying lockedFound error codes f0e3(overload) f5e1(lid switch fault, lid is open) f7e9(Locked rotor) f9e2(water ring detected, pump drive system problem). Basket spins freely. Ran auto test, during auto test the lid locked and unlocked on test 11. Started test back up, unit locked and continued. Got to test 17 unit finished then unlocked at test 18. Found oil leaking from gearcase. Needs gear case, control and lid lock.; ordrng 1 W10810403 (lid lock assy) and 1 W11134159 (gearcase) and 1 W11195970 (cntrl-elec)"
Corina B.
REFRIGERATOR GE PFCS1RKZHSS CC that there is no ice. The side wall it 116* top air duct has cold air coming out the bottom air duct does not. Checked the ice fan 6.9 dc volts. Condenser and evap fan 6.9 dc volts unplugged the fans 6.9 dc volts. Unplugged the mullion strip 24 ohms. Fan 6.9 dc volts. Called t/l Josh file # 191002-003251 unplugged the connector j-2 the voltage went to 13.8 dc volts. There is a broken wire in the cabinet. Unit is non repairable.
Corina B.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Replaced the control. Brought core back for return. Optest ok no water to unit. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
REFRIGERATOR MAYTAG MRT118FFFH01 The unit is not defrosting needs a defrost sensor and control; ordrng 1 W11353815 (CONTROL ) and 1 WPW10384183 (thermistor)
Dan H.
WASHER MAYTAG MHW6630HW0 Installed new feet
Brian M.
RANGE KITCHENAID KODE500ESS04 Installed glass and handle OP TEST OK
Joe O.
WASHER WHIRLPOOL WTW8040DW4 Cc: does not spin out clothes on whites cycle and sometimes rinse and spinFound error codes f0e3(overload) and f2e1(stuck key). Ran auto test and calibration. Ran a rinse and spin. Spoke to BJ he advised with the stuck key error and with the intermittent spinning to replace both ui and control. Needs ui and control; ordrng 1 W11125152 (console) and 1 W11182868 (cntrl-elec)
Brian M.
REFRIGERATOR MAYTAG MFF2258FEZ01 Customer showed pop delivered from bloom brothers on 10-5-18Cc of frost in freezer Did not see any frost other than by light switch Found a pack of corn pushing door back open a hair because it’s getting smashed in between upper drawer . Not having enough clearance to close properly. Also advised on normal frost condensation according to whirlpool product page OP TEST OK
David R.
RANGE KITCHENAID KERS306BSS0 Replaced part. Tested bake and broil. Op test ok
Jeff M.
WASHER AMANA NTW4516FW3 Installed new part unit op tested good
David R.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived, plugged unit in and checked all around. The drain duck bill isn’t clogged, the water valve isn’t leaking or cracked. Asked employees if the customer knew where it was looking or just said it was a leak somewhere, no clue. As off today everything checks fine. Op test ok"
Jeff M.
WASHER MAYTAG MVWB835DW2 Installed new part unit op tested good
Dan H.
DRYER WHIRLPOOL MEDC215EW1 "Customer complaint that unit is not starting, confirmed, found door switch broken, unit needs new door switch; ordrng 1 WPW10569603 (switch-dor)"
David R.
RANGE GE JT915W0F6WW "F9 error code, dealing with cooling fan. Tested, Fan is weak. Ordering fan, customer has switches they bought to test and put in.; ordrng 1 WB26T10018 (fan assy 98.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
STACK W/D FRIGIDAIRE FFLE3911QW0 "Cc: not spinning out clothes Found unit draining. Will not fill. Blew through pressure hose, hose to tub is clear. spoke with BJ. Stated that it will the unit needs a pressure switch and control. He advised that if the customer does not want to repair we would contact about refunding. Needs control and pressure switch.; ordrng 1 5304504885 (sensor3140) and 1 5304511966 (CONTROL12610)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new part unit op tested good
Corey L.
RANGE KITCHENAID KODE500ESS02 "Replaced controls, sensor installed is the corrected version, same as one sent in kit, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL GI6FARXXF05 Replaced the drain tube. Steamed out the evap drain hole. Optest ok.
Arthur V.
DRYER AMANA NGD4655EW2 Replaced all parts listed. Op test good
Gabriel P.
WASHER MAYTAG MVWX655DW0 Transmission shaft is stripping hub ordering transmission and other parts need also found oil underneath all over parts ordering ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11395618 (CAP) and 1 WPW10006384 (drive belt)
Corey L.
DISHWASHER WHIRLPOOL WDTA50SAHB0 "Customer complaint dish washer turns on but just sits when pressing start after returning home from a trip, confirmed, started cycle, unit did not fill, closed and opened water valve under sink, ran diagnostics, f2e1 error which is not on tech sheet, ran through test cycle, passed, started another normal wash cycle, unit filled and advanced to wash, drained, op test good"
Corey L.
RANGE WHIRLPOOL WFG550S0HV0 "Customer complaint hinge seems loose and knobs falling off, customer had a relative their house sitting, hinge safety clip was not fully down on left side, corrected, op test good, knobs are not falling off but did notice they paint bubbled in spots, if this is what customer is referring to they need all knobs (5) W10819917 sent to the home customer can install knobs"
Dan H.
WASHER WHIRLPOOL NTW4516FW2 "Customer complaint that unit is not washing and making clicking noises, confirmed, unit needs new lid lock, scheduling for Monday 10/7/19 to return and install parts; schdld next appmnt for 10/7 MON !"
Corina B.
DISHWASHER MAYTAG MDB8979SFZ2 Replaced the right and left track. Unit is does not have screws to hold it in place. Advised cust to install screws for the dishwasher body does not twist. Optest ok.
David R.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc of water leaking. Found water leaking behind panel. Water coming front vent, gasket was not on all the way. Corrected gasket, leveled out legs. Tested. No leaks, left water mat. Op test ok."
Joe O.
DISHWASHER KITCHENAID KUDD03DTSS3 Cc: ui not responding to touchUi will only allow some selections and will switch selections on its own. Needs uiCustomer does not want to repair at this time
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit not filling with waterCustomer showed popCustomer stated it doesn’t fill with enough water to wash.Ran diagnostics, no codes stored. Ran auto teat and calibration, all functions passed. Unit is working as designed. Explained to customer how water level sensing works on this unit. Advised customer about using deep water wash selection to get the most water. Op test good."
Corey L.
REFRIGERATOR FRIGIDAIRE KSRG25FKST18 "Installed water filter housing, placed water mat, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL KSC23C8EYW00 "Installed cover, water back on fridge floor, found ff evap drain clogged, cleared obstruction, op test good"
Jason N.
DISHWASHER WHIRLPOOL WDF330PAHW2 Installed latch strike. Ran wash test and checked door for proper seal. Unit operation normal. Op test good.
Jason N.
DISHWASHER WHIRLPOOL WDF518SAHM0 "Cc unit generating e4 code againConfirmed e4 code for overflow condition. Checked float under unit, small amount of water, tripping overflow switch. Ran test cycle, unit dripping from sump access port cover. Removed, checked o-ring condition, looks in good shape. Ran bead of silicone around cover to reinforce o-ring seal."
Dan H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cleared evaporator , installed thermistor and control, op test good"
Corey L.
WASHER MAYTAG MVWC425BW1 "Customer complaint washer not spinning clothe ou!ran diagnostics found long drain and over suds, advised only need 1-2 tbsp of detergent, found drain pump humming, quoted to clear obstructions plus price of the part if pump is needed, ok, replaced water pump with ts part, op test good; used 1 WPW10661045XXX (XXX DO NOT RESTOCK XXX 57.78) from stock"
Corina B.
REFRIGERATOR AMANA ASD2522WRS05 "CC that there is frost and ice in the ff and Fz section. Found the ff gasket not touching the frame. Steamed gasket out. Used Vaseline around the gaskets. Found the control panel not aligned, sticking out for the gasket to not sit flush. Re seated the panel. Optest ok."
Brian M.
REFRIGERATOR KITCHENAID KSC24C8EYY01 Cc of no cool Found unit to have previous sealed system work done and ff evap leaking vNeeds evap and filter dryer
Jeff M.
WASHER MAYTAG MVWB765FW3 The unit had a stuck ui button error code also had a lock error they cleared the codes ran a calibration cycle unit tested good wasn’t able to duplicate issue
Jeff M.
DRYER MAYTAG MGDB835DW4 The back roller where seized I installed a dry repair kit form ts unit op tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Jeff M.
DRYER SAMSUNG DV431AEWXAA Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL G16FARXXY02 It appears that the freezer door was left open when I got there all but a little bit of frost it was gone unit test
Brian M.
WASHER WHIRLPOOL WTW5000DW Cc units start button sometimes doesn’t work Ran diagnostics found no stored error codes Ran manual lid lock mode about 30 times in a row to test functionality of start button Could not duplicate an issue with button Ran auto test and calibration OP TEST OK Could not duplicate an issue
Brian M.
RANGE ELE SL-IN FRIGIDAIRE PLES389ECH Installed element Ran test bake OP TEST OK
Brian M.
WASHER MAYTAG MVWB835DW3 Installed control and UI Ran auto test and calibration OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed ice maker and water valve Ran test harvest and fill on ice maker OP TEST OK
Brian M.
WASHER MAYTAG MVWX655DW0 Cc unit doesn’t spin rightFound tub hub damaged Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
Brian M.
DISHWASHER KITCHENAID KDTE204EBL1 Cc unit not turning on Found unit in control lock Ran test cycle unit ran no errors Then I ran another test and unit would not let me start and restart the cycle Then unit shut off Needs UI EST only
Jeff M.
RANGE WHIRLPOOL WFE505W0HS1 Installed new part unit op tested good
Jeff M.
DISHWASHER WHIRLPOOL MDB8959SFZ4 The left rail was correct part number on the package but the parts inside the package was the right hand number. reorder left hand rail; ordrng 1 W11259785 (track)
Joe O.
RANGE WHIRLPOOL WFG515S0EB1 Installed power cord and door switch rod. Op test ok
Joe O.
RANGE JENN-AIR JES9800AAW Installed element and oven probe. Ran test bake to 350. Op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jason N.
WASHER WHIRLPOOL WFW75HEFW0 "Cc unit humming and codes Found unit stuck in drain mode. Ran diagnostics, found code f3e1 for water level sensor fault. Blew through pressure hose, checks clear. Cleared code, ran diagnostic cycle X2. All functions passed both times, no errors. Possible suds issue, noticed suds buildup in unit during both diagnostics cycles. Advised customer on detergent amount. She said she has pods she can use. Op test good."
Dan H.
WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint that unit is not draining, ran diagnostics found f7e5(shifter fault) f7e6(motor fault) error codes, ran drain and spin cycle, lid locked, unit spun , drain pump is working, ran manual test cycle, unit shifts from agitate to spin, unable to duplicate the problem , unit is operating as designed"
Dan H.
WASHER MAYTAG MVWB765FW3 "Customer complaint of loud clunking noise, found agitator loose, tighten end agitator bolt, op test good"
Joe O.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Cc: gasket damagedSteamed out gasket. Op test ok
Jason N.
WASHER MAYTAG MVWB765FW0 "Cc unit not stopping(Water keeps coming in)Ran diagnostics, found codes f0e3 for overload. Cleared codes. ran auto cycle. All functions passed. Ran calibration.Had customer run a normal load, she stated it washes then started filling again and doesn’t seem to stop. Advised customer how the sending works on this unit, she also had deep water wash high turned on. Showed her how to use her controls. Watched wash load. Unit operating as designed, op test good."
Joe O.
DISHWASHER WHIRLPOOL MDB4949SHZ0 Installed tub. ran test cycle. Op test ok
Jason N.
REFRIGERATOR WHITE WESTHS WRS6R3EW4 "Cc unit leaking from freezerFound freezer bottom with ice buildup and evap drain hole clogged.De iced freezer, steamed drain pan and drain hole clear, removed drain tube, cleared ice. Op test good."
Jason N.
RANGE WHIRLPOOL WFG320M0BS3 Installed outer glass and reinstalled handle. Added loctite to handle screws. Door op test good.
Joe O.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed ice door and module. Op test ok
Jason N.
RANGE WHIRLPOOL RBS245PDT11 "Cc unit does not turn offCustomer stated unit burned her food, she shut if off on panel, but it did not turn off, it stayed on. She turned breaker off to shut down power to unit. Her son turns back on a few days later, it instantly heated up and locked the oven door, set her smoke detector off. Confirmed unit door locked, unit broil stuck on. Unit needs control board. Part is NLA, advised customer Fred’s or her warranty company will contact her in 3-5 business days with next steps."
David R.
KITCHEN WHIRLPOOL WDF520PADB7 "Cc unit not working. 120 going into unit. Found tab that keeps control in place turned wrong way. Corrected control position. Ran normal cycle, unit called for water, wash motor good, drain good. Op test ok"
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer complaint washer not spinning, ran diagnostics found f2e1 stuck key, f71 basket speed fault, and f0e2 over suds, cleared, ran spin and agitation tests passed, lid lock shut off while tub was still spinning, shifter failed, tach test failed, replaced shifter with ts, op test good ; used 1 W10913953 (ACTUATOR) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced parts. Tested. Give time to return to normal temps. Op test ok
Jason N.
WASHER WHIRLPOOL WTW7300DW0 "Cc unit not agitating or transmission problemCustomer stated he’s having lid lock issues, and the agitator is not washing the clothes. He tried to take washplate off to see what was wrong. Washplate bolt head is rounded off and stuck on shaft, will not be able to remove. Washplate is loose, no splines left on washplate. Ran lid lock test, unit codes f5e3 for lid unlock fault. Unit needs washplate, gearcase, lid lock, and washplate screw. Quoted customer on part cost, he’s calling wp back to see if they will cover parts now. ; O-emld tckt"
David R.
WASHER WHIRLPOOL MVWB700VQ0 Replaced part. Tested in service mode. Op test ok
Jason N.
DRYER WHIRLPOOL WGD5000DW3 "Cc unit not heating Confirmed no flame, ignitor is glowing, checked gas valve, is on. Gas coils not activating. Unit needs gas coils.; ordrng 1 WP338906 (sensor) and 1 WPW10328463 (coil-valve)"
Corey L.
DRYER AMANA NED4655EW1 "Customer complaint dryer is not drying well, started timed dry cycle, confirmed found outside screen over vent severely clogged, cleared, short run good airflow, op test good"
Corey L.
WASHER MAYTAG MVWC415EW1 "Installed parts listed, calibrated, op test good"
David R.
WASHER WHIRLPOOL GHW9100LW2 "Cc water going into unit without even being on, customers tested the hot/cold valves and said it’s the hot valve that’s letting water into unit. Arrived today, valves turned off. Turned one on at a time. Waited a couple of mins to see if anything would start going into dispenser, little water trickling in. Ordering valve. Customer wants to put in part themselves. No return.; ordrng 1 WP8181694 (valve 67.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DRYER KENMORE 110.850814 "Customer complaint dryer is among a loud noise, confirmed, tension pulley bearing failed, replaced with ts part, lubricated, op test good; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
David R.
DRYER ROPER RGD4516FW0 "Found ignitor broke,replaced from t/s. Tested.good. No gas to test. All components test fine. Op test ok; used 1 279311 (IGNITOR) from stock"
David R.
WASHER WHIRLPOOL WET4027HW0 Cc unit putting out low water. No fill long fill error code. Cold water valve bad. Ordering valve*** stacked unit will need two people to push back in place. Requesting double labor.; ordrng 1 W11222849 (valve)
David R.
WASHER MAYTAG MVWB850WQ1 "Cc unit is turning on different buttons, emerging some components while lid is up, drain pump activating and not activating intermittently. No error codes. Drain pump checks fine. Unit went through test cycle with no problems. Looked at control, nothing wrong. Gave customer estimate for control and drain pump if keeps happening. Control is discontinued. As of today everything was working fine."
Gabriel P.
DRYER WHIRLPOOL WED85HEFC0 "Found blower housing fuse open replace from truck stock ,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
David R.
WASHER MAYTAG MVWC565FW1 Cc unit won’t advance. Found bad latch. Replaced from t/s. Op test ok
Corey L.
REFRIGERATOR MAYTAG MFI2569YEM0 "Customer complaint ice maker is not making much ice, found a few clumps of ice in ice bin, bottom of im compartment is frozen, fill tube and cup frozen, water leaking past valve, unit needs water valve; ordrng 1 WPW10312696 (water inlet valve)"
Gabriel P.
WASHER MAYTAG MHW3505FW1 Customer complaints that washer machine sounds like construction when on sanitize on 24 minutes left on cycle spin basket by hand all good ran diagnostic no error code ran test c00 no noise on test c08 high speed no noise try 4 large towels on a rinse and spin cycle and took a video when it was on spin send it to senior tech bj for a verification that is running normal explain customer and show her video
Gabriel P.
WASHER WHIRLPOOL WFW9400SW01 Ran quick wash twice and pass check pressure hose no cracks or ripped omh out both connectors from control to pressure switch connectors pass spoke to bj we think computer not hearing the pressure switch or not knowing how much water in basket it might will need a control customer doesn’t want to go with repair
Corey L.
REFRIGERATOR WHIRLPOOL MSF25C2EXB00 "Customer complaint fridge is not making ice, confirmed ice in mold bin is empty, optics test show optics failed, unit needs new ice bin optics; ordrng 1 W10757851 (optic bd set ref 173.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER WHIRLPOOL MDB4949SDZ0 "F2E2 UI no response error. Took off panel, Will need both controls; ordrng 1 W10898448 (panel-cntl 124.76) and 1 W10906430 (cntrl-elec 198.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MVWB835DW2 "Installed new user interface, op test good"
Corey L.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Customer complaint frost built up in frz on track, confirmed frost built up on left track and shelf ends, gaskets are good, found left side track not closing fully every time; ordrng 1 W10625069 (bracket 162.37), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that lid locked and would not unlocked, ran diagnostics found f5e2(lid lock fault, )f5e3(lid unlock fault), f5e1(lid switch fault), and f8e1(long/no fill) error codes, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
Dan H.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit keeps tripping breaker, found terminal block burned installed new terminal block, customer needs to purchase new cord, called whirlpool techline;used 1 279320 (BLOCK-TERM) from stock"
Corey L.
WALL OVEN KITCHENAID 911.4016179 "Customer complaint oven trips breaker every time it’s turned on, customer cycled on breaker and broil element started heating up, relay on control failed, part WB27K5298 is discontinued, left labor quote with customer if they are able to find the part at a 3rd party"
Gabriel P.
ICEMAKER KITCHENAID KUIC15POZP2 Found bin falling correct issue turn power on watch water fill bin it overflow bin but few minute later circulation pump turn on waiting few minutes till it makes ice and it did took picture of slab of ice I believe main issue was the tray being lapside probably when it was fill it was emptying the water and it was not getting much water at the top
Dan H.
WASHER WHIRLPOOL LSC9245BW0 "Installed new timer, op test good"
Gabriel P.
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Door not locking,try leveling legs and it did not lock ordering latch ; ordrng 1 WPW10653840 (door latch)"
Dan H.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279838 (ELEMENT) from stock"
Joe O.
DISHWASHER WHIRLPOOL DU1055XTVT1 "Cc: back fill from sink, stinky water, unit shutting off after hitting start buttonFound drain tube ran correctly. Drain tube has a small amount of debris build up in it. Advised customer it could be from the water sitting inside the drain tube for excess periods of time. Could not duplicate shutting off, or water filling from sink. advised customer the control shutting off could be a control issue but I couldn’t duplicate it. Ran normal cycle, unit filled and washed. found drain pump jittering and getting extremely hot. Needs drain pumpCustomer called as I was going to finish the job out. Stated to replace the drain pump. Replaced drain pump. Ran test cycle. Op test ok; used 1 WPW10348269 (PUMP-DRAIN7102) from stock"
Brian M.
WASHER MAYTAG MVWB765FW2 Installed console Ran test cycle and calibration OP TEST OK
Gabriel P.
RANGE AMANA AGR5330BAS3 Found 125 v going to control but the display not lighting will need a contro; ordrng 1 WPW10556708 (cntrl-elec)
Gabriel P.
DRYER WHIRLPOOL WGD4850HW0 "Found igniter broken took picture also mine on truck stock is broken ordering ignitor ; ordrng 1 279311 (ignitor kit & bracke), used 1 279311 (IGNITOR) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint of no ice, called whirlpool techline Dustin, suggests replacing user interface and main control at same time with board kit; ordrng 1 W10789393 (cntrl-elec)"
Joe O.
WASHER WHIRLPOOL WTW4850HW1 Installed motor and capacitor. Ran auto test and calibration. Op test ok
Gabriel P.
REFRIGERATOR MAYTAG PTB1953GRW "Found back panel frost up and evaporator frozen with ice steam all out force to defrost past found drain pan clogg,clear out,opt test ok"
Corey L.
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer making a loud noise while spinning, ran drain and spin, confirmed, noise is rotor loose rubbing on stator, unit needs stator and rotor; ordrng 1 W11314361 (rotor) and 1 W11354541 (STATOR)"
Brian M.
WASHER MAYTAG MHW5100DW0 Found unit in pump mode Reset control Ran diagnostics no errors Ran auto test completed as normal Advised customer on soap usage OP TEST OK
Jeff M.
DISHWASHER KITCHENAID KUDE70FXSS1 The u it had the control lock op. Unit op tested good
Jeff M.
WASHER WHIRLPOOL WTW8000BW0 Installed new part unit op tested good.
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc unit not making ice againRan diagnostics Ice maker fill test, fill line in door frozen again. Called wp techline, Dave, said to check fill tube heater circuit. Heater should read 6.3k resistance with a supply voltage of 120v. If heater is not good, replace door, if voltage no good, replace control. Checked heater power, good at 118v, heater resistance reading 8.9k. Heater out of range, unit will need door. Advised customer 4-6 weeks for a door, she said they are moving and may be out of house by end of October. ; ordrng 1 LW11026425 (dor-fip)"
Jason N.
REFRIGERATOR MAYTAG MFT2976AEM00 "Cc unit not cooling in ff againFound ff evap cover and evap frosted over. Removed cover, screws still intact. Defrosted evap, ran service test 39, thermistor checked good. Noticed gap between evap back base and liner, screw missing in back. Added screw and tightened to liner. Changed defrost timing to 8 hr in diagnostics step 7."
Dan H.
REFRIGERATOR FRIGIDAIRE FGHB2735NF3 "Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees , freezer section temperature at 42 degrees, good frost pattern on evaporator, found evaporator fan not running, evaporator fan motor is receiving 12vdc , unit needs new evaporator fan motor; ordrng 1 241509402 (motor 116.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR GE GSH25JFRFCC "Installed new evaporator fan motor and water filter, op test good"
Jason N.
RANGE WHIRLPOOL WFG361LVS2 "Cc inner oven door glass brokenConfirmed inner door cracked. Quoted customer on repair cost, she declined to repair. Estimate only."
Jason N.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit not making iceRan ice maker diagnostics, all checked good. Ran ice bin test, reading bin full or not present, found ice maker turned off. Turned on, advised customer to allow 24 hrs for bin to present ice."
Joe O.
HOOD ELECTROLUX FHWC3655LSA Installed blower. Tested unit. Op test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced freezer door due to defect. Op test good
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Installed new part unit op tested good
Brian M.
REFRIGERATOR KITCHENAID KSC24C8EYP02 Evacuated refrigeration Installed evap and dryer Ran 30 inch vac Went to fill unit got fill about 3.2 oz and compressor stopped running running Ohmed out compressor ohmed out fine put start tool on it and compressor just hums Needs compressor ; ordrng 1 W10309988 (compressor)
Arthur V.
DISHWASHER FRIGIDAIRE LFBD2409LM0B Replaced bottom door gasket and both splash shields. No leaks. Also replaced dispenser again. Unit op test good. Left leak mat
Brian M.
WASHER AMANA NTW4516FW2 "Cc unit did not unlock or spinRan diagnostics found no stored errors Ran manual spin test and speed sensor test OP TEST OK Ran auto test and a drain and spin , ran calibration OP TEST OK"
Corey L.
REFRIGERATOR FRIGIDAIRE KSRG25FKST18 "Customer complaint fridge leaking in back, confirmed, found drain pan full, found filter housing leaking, unit needs new housing; ordrng 1 WP2186443 (housing 72.01), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER MAYTAG MDB4949SDE0 Cc Unit still stops draining Found error for control board triac fuse And open fuse for drain pump Ran test cycle and unit drained fine Needs main control board EST only
Joe O.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc: not making ice, water flowing out ice dispenser when getting large quantities of waterFound ice maker will not harvest. Found ice maker stuck in partial harvest cycle. Found when filling a cup with water water started coming out of the ice dispenser. Needs ice maker, control, ui, and water valve; ordrng 1 W10873791 (icemaker) and 1 W11130211 (cntrl-elec) and 1 WPW10341320 (valve-inlt) and 1 WPW10743957 (cntrl-elec)"
Dan H.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer complaint of gap between cabinet and liner, sealed cabinet to liner with silicon, op test good"
Corey L.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer won’t stay on, confirmed, found start switch failed, unit needs new start relay switch; ordrng 1 WPW10117655 (relay-pts)"