Service History 89 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Joe O

Job Details: 06/17/2022

Installed element. Tested. Op test ok

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near Pepper Pike, OH 44124

Brian M

Job Details: 06/17/2022

Cc ice build up in freezer Found drain tube clogged Cleared drain OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Cleveland, OH 44108

Manny

Job Details: 06/17/2022

"Cc unit leaking from left side, removed deli drawer and found water and ice underneath it, took unit apart and found what looks like kale or lettuce blocking the drain, removed blockage and water started draining, advise customer o keep the Ff clean to avoid something getting stuck in drain tube, opt test ok."

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/17/2022

"Replace latch and clear error and ran diagnostic test,pass"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Maple Heights, OH 44137

David R

Job Details: 06/17/2022

"Same as last visit, No one is at the appliance store. Called number. Employee or manager said to just reschedule.**3 count. ; schdld next appmnt for 6/24 FRI AM"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1048XTPS4

Near Beachwood, OH 44122

Brian M

Job Details: 06/17/2022

Installed valve but could not connect water line Brass elbow would not come off old valve Spoke to landlord ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Avon, OH 44011

Marie V

Job Details: 06/16/2022

"Cc that the unit is not washing the dishes. Confirmed. Unit fills up with water and continue with cycle but, no Volta comes out for motor and motor winding shows open. Called BJ and help with diag, agreed unit will end motor and control. Cust will call back if they want to continue ; ordrng 1 WD21X24901 (Control), used 1 WD26X23258 (Motor), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS2

Near Painesville, OH 44077

Corina B

Job Details: 06/16/2022

"CC that the unit is not cold enough and ice maker is not working. Cust is stating the ui was black but came back on. Found the ice maker turned off. Cycled ice maker, cycled and filled. Fz 0-10* ff 37-43. Fans are running. Evaporator has a good frost pattern. Took a picture. Control is set at 6 Fz and 5 ff. Called BJ with the ui being blank and now working could be the control or a door being left open. Would wait on ordering a control. Advised cust to monitor the unit for the next week. ; ordrng 1 A01078804 (Control)"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Chardon, OH 44024

Jason N

Job Details: 06/16/2022

"Cc unit still not making ice Called ge techline, suggested ice maker is not in home position, will cause ice box fan not to run, check ice maker operation. Ran manual ice maker test cycle, ice maker is not indexing, verified rake arm is stuck In the down position(not home). Unit needs ice maker per ge techline. Will credit fan motor part cost towards ice maker. ; ordrng 1 WR30X38005 (Ice maker) and 1 WR60X31997 (Ice box fan credit)"

We serviced a

WHIRLPOOL DRYER

Model LGR4634EQ3

Near Lorain, OH 44052

Angel

Job Details: 06/16/2022

Cc that unit was not heating. Ran unit and it runs but wont heat tested thermal fuse and cut off and both were good took front part of dryer apart and checked ignitor had 120vac getting to it but will not glow tested ignitor for ohms and it was open. Will need ignitor replaced ignitor from truck stock tested unit. Opt test ok.; used 1 279311 (IGNITOR) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Chesterland, OH 44026

Jason N

Job Details: 06/16/2022

"Cc unit not dispensing water or making iceChecked water source in, found main isolation valve connector had been reconnected with one terminal exposed. Corrected connector. Ran dispense test, water dispense good. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Mentor, OH 44060

Joe O

Job Details: 06/16/2022

Installed element. Tested. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Cleveland, OH 44105

Manny

Job Details: 06/16/2022

"Cc that unit is not opening the dispenser door, and that the unit is not draining properly, found unit full of water, ran diagnostics cycle and found codes f9e1 for not draining and FAE2 for wax motor issues, unit will need drain pump and dispenser, will install heater on return visit.; ordrng 1 W11412300 (Dispenser) and 1 W11497943 (Drain pump)"

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFC

Near Ashtabula, OH 44004

Dan H

Job Details: 06/16/2022

"Customer complaint of 50 error code, confirmed, door switch and latch are good, unit needs new relay board; ordrng 1 5304516862 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.553824

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/16/2022

"Found evaporator frozen and return air clog with ice steam completely till all ice was clear ,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/16/2022

"Replace heater,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF5

Near Eastlake, OH 44095

Joe O

Job Details: 06/16/2022

Cc: leaking from freezerFound drain tube plugged. Cleared drain. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near South Euclid, OH 44121

Corina B

Job Details: 06/16/2022

CC that the unit is not cooling. Confirmed. Fz and ff 70*. Compressor and fans are running. Will need a new evaporator and compressor. ; ordrng 1 W11592010 (Compressor) and 1 W11099748 (Evaporator) and 1 W10843121 (Drier)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chesterland, OH 44026

Brian M

Job Details: 06/16/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Avon Lake, OH 44012

Marie V

Job Details: 06/16/2022

Replaced right hand side door. Op test ok

We serviced a

GE REFRIGERATOR

Model TFX22ZPBGWW

Near Eastlake, OH 44095

Joe O

Job Details: 06/16/2022

"Cc: not cooling, leakingCustomer had unit unplugged prior to us coming out, drain pan completely full. Found element circuit open. Needs heater assembly; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near North Ridgeville, OH 44039

David R

Job Details: 06/16/2022

"Replaced power control, UI, fan with harness. Set unit test 7 to step 2, 8 hr defrost. Give 24 hour for temperature to reach normal. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44109

Gabriel P

Job Details: 06/16/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Lakewood, OH 44107

Gabriel P

Job Details: 06/16/2022

Replace timer opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Wickliffe, OH 44092

Joe O

Job Details: 06/16/2022

"Cc: high pitch noise, drawers not opening/closing properly, freezing in crisper, condensation on items, scuff in doorFound temps in crisper at 33 degrees, ff at 39 degrees, found items bunched around air vent, freezer temps at 4 degrees. Advised customer to spread items to allow air to flow. Found lower shelf not installed correctly(can affect the drawer temps). Compressor and fans running. No abnormal noises heard. Needs ff doorOffice to reschedule; ordrng 1 LW10599404 (dor-fip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Parma, OH 44134

David R

Job Details: 06/16/2022

"Frost building up in FF cabinet. Called techline. Temps read - 3, -4 FZ, FF read 60*. Tested heater circuit. Heat coming on. No over frost on Evap. Techline suggested air getting in someone. Had me fill in liner with silicone and clear ice on intake going to FF. Can feel air coming down. Sending pics to whirlpool for documentation on liner. Customer to monitor."

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOD51ES4EW02

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/16/2022

"Found a grease stain I was able to get it out with my nail finger ,also advise customer that she can use soft scrub,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near North Royalton, OH 44133

David R

Job Details: 06/16/2022

"Replaced heater element. Ram diagnostics, good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rocky River, OH 44116

Gabriel P

Job Details: 06/16/2022

"Replace heater,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/16/2022

"Found a brawl and gloves underneath tub wants was clear try draining water and still wasnt draining use shot vac empty all water took pump apart found plastic blade of drain pump broken giving estimate ; ordrng 1 W10536347 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near North Royalton, OH 44133

David R

Job Details: 06/16/2022

"Replaced idler and rollers. Had a vibration, moved unit around and adjusted leveling. Good. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Westlake, OH 44145

Gabriel P

Job Details: 06/16/2022

"Replace light,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Wellington, OH 44090

David R

Job Details: 06/16/2022

"Replaced heater. Ran diagnostics, good, Op Test Ok"

We serviced a

KENMORE REFRIGERATOR

Model 253.70413415

Near Westlake, OH 44145

Gabriel P

Job Details: 06/16/2022

"Unit is getting 5y ce error code intermittent call senior technician bj explain him whats going on customer will need control and may be a ui but she said she will think about it ; ordrng 1 5304504032 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Elyria, OH 44035

David R

Job Details: 06/16/2022

"Cc unit making weird humming noise. Drain pump humming, acting like it wants to drain but not. Basket full of water, vacuumed out. Found no debris or anything stuck. Weak motor. Replaced motor from surplus on truck. Cleared drain error code. Ram diagnostics and calibration. Good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WGD75HEFW0

Near Elyria, OH 44035

David R

Job Details: 06/16/2022

"Stacked unit. Cc unit not starting. Display is good, incoming 120 is good. Called techline, control not sending 120 over to motor circuit. Ordering and replace control. ; ordrng 1 W11537223 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Conneaut, OH 44030

Dan H

Job Details: 06/16/2022

"Customer complaint that unit is not starting, motor is just humming, unit needs new motor , customer does not want repair ; ordrng 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, OH 44030

Dan H

Job Details: 06/16/2022

"Installed new motor and capacitor , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Kirtland, OH 44094

Jason N

Job Details: 06/16/2022

"Cc unit not cooling in both sectionsFound unit temps at 56 in freezer section, 62 in ff section. Checked evaporator frost pattern, light frost on first few coils. Unit has a refrigerant leak, will need sealed system repair. Unit is located in an RV cabinet space, will need additional technician to remove. ; ordrng 1 W10309988 (Compressor) and 1 WP2188822 (Evaporator), used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS

Near Pepper Pike, OH 44124

Brian M

Job Details: 06/16/2022

Cc ui not making selections Found ui not making all selections and lights not working Will not finish cycle Needs ui and control ; ordrng 1 WPW10475780 (panel-cntl) and 1 W10595568 (cntrl-elec)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Avon Lake, OH 44012

Marie V

Job Details: 06/16/2022

Replaced both freezer lights. Op test ok

We serviced a

ELECTROLUX REFRIGERATOR

Model E42BS75EPS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/16/2022

Cc unit not cooling Found fan not running Needs fan motor Parts are NLa If customer finds parts Installation will be $325 +tax ; ordrng 1 5304448932 (evaporator assy) and 1 5304448934 (motor-evap fan)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/16/2022

Cc unit not powering on Found terminal block damaged Needs block and harness and power cord ; ordrng 1 W11213032 (Harness) and 1 W11573809 (Terminal block) and 4 WP3378128 (Washer)s and 4 WPW10277003 (screw)s and 1 W11365011 (Dishwasher Cord)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Cleveland Heights, OH 44118

Manny

Job Details: 06/16/2022

"Replaced fz LED module, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near East Cleveland, OH 44112

Corina B

Job Details: 06/16/2022

Cooktop was hot. Had to reschedule appointment ; schdld next appmnt for 6/22 WED !

We serviced a

WHIRLPOOL RANGE

Model GGE388LXS04

Near Shaker Heights, OH 44122

Corina B

Job Details: 06/16/2022

"CC that there was a spark when cooking and the unit is not working. Confirmed. Checked terminal block, 0 volts. Found the breaker tripped. Checked the control and the switches, no visual burn marks. Heated the ovens and the cooktop at the same time. Opt test ok."

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Madison, OH 44057

Dan H

Job Details: 06/16/2022

"Installed new valves, op test good , customer is not happy at all that we replaced the valves with the same valves, customer wants us to find a valve that closes softer and install that, customer did not even test unit before he got on the phone with the warranty company"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Painesville, OH 44077

Dan H

Job Details: 06/16/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, unable to open freezer section door, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan/thermistor and control, customer does not want repair at this time ; ordrng 1 W11087438 (Fan/thrm) and 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Seven Hills, OH 44131

Manny

Job Details: 06/16/2022

"Cant remove the unit due to the floor being higher than the unit legs, any time I tried to removed it it gets caught in the floor, there is a high chance that the floor would be damaged while removing the unit, spoke to BJ and he advise customer have a contractor removed the unit and let us know so we can come out and replace the part. He stated hell get a crow bar and try to remove it himself, he started cutting the floor himself, he removed a big chunk of flooring and still doesnt come out, old him I cant stay any longer but he can give us a call when unit is removed from cabinet ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Richmond Heights, OH 44143

Jason N

Job Details: 06/16/2022

Installed console control. Tested all buttons for functionality. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Bay Village, OH 44140

Angel

Job Details: 06/16/2022

"Cc that unit turns on and off and sometimes is works and sometimes it doesnt. Verified and Unit will not turn on but will get into diagnostics and found error codes F6E2 UI can not hear ACU and F6E3 ACU can not hear UI removed console to make sure all the connectors and wiring were good and they were unit will need ACU and UI replaced. Gave customer estimate and stated she will try to call whirlpool to try to get at least the parts covered. Charged service call.; ordrng 1 W11162441 (UI) and 1 W11162440 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 06/16/2022

Installed heater Ran test cycle OP TEST OK

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Shaker Heights, OH 44122

Corina B

Job Details: 06/16/2022

"CC that the unit is making a noise. Confirmed. Found the drain pump stuck on. Held the start in for 10 seconds turned off. Started a rinse and spin. Found the cams bolt was loose. Replaced the cam and belt. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Dan H

Job Details: 06/16/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD5600XW2

Near Wickliffe, OH 44092

Joe O

Job Details: 06/16/2022

Cc: burning smellRan test cycle. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has low air flow through venting. Disconnected vent. Unit has good heat and air flow. Could not duplicate burning smell. Unit functioning as designed. Need venting cleaned.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300EBS02

Near Lakewood, OH 44107

Angel

Job Details: 06/16/2022

Cc that seal was ripped and magnet strip came out. Confirmed magnet came off because seal was ripped on the side. Replaced seal steamed out to get it to properly seal around cabinet. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD7500GC0

Near Lakewood, OH 44107

Angel

Job Details: 06/16/2022

Cc that unit made a loud squeaking rumbling sound once and the drum would not spin but it didnt happen anymore. Verified inside unit and pulley and belt looked good also rollers took off the blower wheel cover and looked good as well explained to customer that there was a quarter inside drum it couldve got pinched between seal and drum causing issue but unit is spinning and heating properly and sounds as should. Recommended to monitor for now if anything to give us a call. Opt test ok.

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X18DW03

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/16/2022

Cc that the unit has condensation on the top by the switch and control. Confirmed. Found top side of the door warped. Unit will need new door.; ordrng 1 W10746783 (Door) and 1 W11178521 (Door nameplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Cleveland, OH 44119

Jason N

Job Details: 06/16/2022

"Cc unit made only a few ice cubes since installFound ice container contains only a few batches of ice. Ran manual ice maker harvest test, ice maker indexed and harvested ice, filled mold with water. Replaced ice maker using customer supplied pre Id part. Advised customer to monitor ice production, may take up to 48 hours for container to be full."

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Hiram, OH 44234

Brian M

Job Details: 06/16/2022

Cc light out Replaced led OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44120

Corina B

Job Details: 06/16/2022

CC that the unit is not cooling in the ff section. Fz 0-10 ff 37-45. Set at the coldest setting. Fans are running. Will need a main control. ; ordrng 1 W11387533 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44128

Corina B

Job Details: 06/16/2022

Store stated they took parts off of a different refrigerator to repair the one waiting or parts. Left parts there.

We serviced a

FRIGIDAIRE STACK W/D

Model FLSE72GCS1

Near Mentor, OH 44060

Dan H

Job Details: 06/16/2022

"Customer complaint that unit is taking too long to dry, unit is heating, good airflow out of unit, unit is operating as designed, advised customer to have vent cleaned"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Wickliffe, OH 44092

Joe O

Job Details: 06/16/2022

Cc: frost build up in freezerCustomer stated the freezer gasket was not sealing on the right side. Found unit is sealing properly. Found no frost build up currently. Advised customer on loading. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Strongsville, OH 44136

Marie V

Job Details: 06/16/2022

"Cc that the unit makes a loud noise when spinning. Confirmed found weld on tub crack, tub is not sitting lined up. Will need new tub and belt. ; ordrng 1 W10554251 (Tub) and 1 WPW10006384 (Belt)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Independence, OH 44131

Manny

Job Details: 06/16/2022

"Cc that unit leaves clothing wet at the end of cycle ran diagnostics and no codes, ran normal cycle with 5 towels, let them get soaked and switched to drain and spin, unit spinning normally and towels are not drenched, found drain hose really close to the bottom of the sink, most likely causing it to siphon water back into the unit."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Seven Hills, OH 44131

Manny

Job Details: 06/16/2022

"Cc unit just making a humming noise and has no power, found the unit in an emergency drain, cleared and ran diagnostics, no codes found, ran test cycle opt test ok. Unit under warranty per date on pop"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ravenna, OH 44266

Brian M

Job Details: 06/16/2022

Cc no drain Found wire not in position Fixed wire OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW3

Near Painesville, OH 44077

Dan H

Job Details: 06/16/2022

"Customer complaint that unit starts by itself, unit is displaying f3e1(pressure system fault) error code, pressure hose is clear , unit needs new control, outlet unit is plugged into has hot/neutral reversed , advised customer that they need an electrician to correct power supply ; ordrng 1 W11400681 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Willoughby, OH 44094

Joe O

Job Details: 06/16/2022

"Cc: not making iceCustomer stated unit stopped making ice for a couple days. They realized prior to us coming out it started making ice again. Cycled ice maker. Ice maker sticking in cycle. Needs ice maker. Found new ice maker fill cup broken. Ordering ice maker. ; ordrng 1 WPW10300024 (icemaker), used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS23KF6CW0

Near Euclid, OH 44117

Jason N

Job Details: 06/16/2022

"Cc unit freezing food in ff section and water dispense not workingFound damper control not working, damper staying open and freezing product as well as water reservoir for dispense. Unit needs damper control. Damper control assembly (5304482075) is discontinued. Unable to repair."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Mentor, OH 44060

Jason N

Job Details: 06/16/2022

"Cc unit not turning onRan m/s for entitlement, under 1yr. Checked power at terminal block, found red and black wires melted and burnt, and black melted/shorted to white neutral. Replaced power cord and terminal block using truck stock parts. Reset dryer breaker. Ran dryer op test, good heat and tumble. Op test good. ; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma, OH 44134

Manny

Job Details: 06/16/2022

"Replaced heater, opt test ok"

We serviced a

GE WASHER

Model PTWN8050M0WW

Near Kent, OH 44240

Brian M

Job Details: 06/16/2022

"Cc of noise Found grinding in gearcase Found noise coming from suspension and agitator is broken Needs rebuilt ; ordrng 1 WH02X10146 (washer) and 1 WH02X10345 (nut basket) and 1 WH02X10346 (washer common) and 1 WH43X31898 (Impeller) and 4 WH17X10021 (suspension asm nla)s and 1 WH37X10005 (mech housing asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Painesville, OH 44077

Dan H

Job Details: 06/16/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 74 degrees, no frost pattern on evaporator, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Willoughby, OH 44094

Joe O

Job Details: 06/16/2022

Installed element. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Broadview Heights, OH 44147

Manny

Job Details: 06/16/2022

"Cc unit wont do anything, found thermal fuse open, replaced thermal fuse with TS# WP3392519, opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Painesville, OH 44077

Dan H

Job Details: 06/16/2022

Installed new door panel

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near North Royalton, OH 44133

Manny

Job Details: 06/16/2022

"Cc that unit is making a grinding noise after 4yr old was standing inside washer, ran diagnostics and found code f9e2 for water ring detected, f0e3 for overload, f7e9 for lock rotor, removed basket and nothing wedge between tub and basket, tilted unit back and not oil and rust mixture, tried removing the rotor and the bolt is completely stripped will need to be cut off, unit need a gearcase, rotor, stator, slider, and clutch, rotor and stator are covered under the 10 years warranty for parts.Customer will not proceed with the repair at this time.; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W10734521 (slider) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Madison, OH 44057

Dan H

Job Details: 06/16/2022

"Installed new heater, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Willoughby, OH 44094

Joe O

Job Details: 06/16/2022

Installed drip pan. Cleared ice and water build up. Advised customer unit will never completely drain properly as the unit tilts away from the drain. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Mentor, OH 44060

Jason N

Job Details: 06/16/2022

"Discharged refrigerant. Installed new compressor and filter drier. Could not recharge system, scale not working. Rescheduling to recharge system at later date. ; schdld next appmnt for 6/23 THU !"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Bay Village, OH 44140

Gabriel P

Job Details: 06/16/2022

"Replace heater element,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Strongsville, OH 44136

Marie V

Job Details: 06/16/2022

Cc that the gasket is broken. Confirmed. Replaced gasket. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2475XTVY0

Near Strongsville, OH 44149

Marie V

Job Details: 06/16/2022

"Cc that the unit does not works. Confirmed. Found ribbon wire for UI shorted. Also unit is missing screws for panel and latch. Water when inside and it will need new screw, control and Ui latch and seal. ; ordrng 1 WPW10285179 (Control) and 1 WPW10175241 (Panel) and 1 WPW10404409 (Latch) and 1 W10542314 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM00

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/16/2022

"Cc that the uNit is not making ice. Took temps freezer is at 0* and fresh food 34*. Found ice maker shuf off. Turned back on and ran diag, no error codes. Cycled ice maker and did a fill test , frozen line, defrosted line on diagnostics and did fill test. Op test ok. Advice cust to monitor unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/16/2022

"Cc that the unit is making a buzzing noise. Confirmed. It comes from evaporator fan. Removed cover, no ice in it. Just a loud fan motor. Will need new fan. ; ordrng 1 W11334745 (Fan motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/16/2022

Special Project S17304 . Replaced heater. No leaks. Op test ok

We serviced a

GE WALL OVEN

Model PEB1590DM2BB

Near Rocky River, OH 44116

Angel

Job Details: 06/16/2022

Cc that the trim kit around the microwave is loose. Verified and on the trim around the microwave it was missing one screw installed a screw. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rocky River, OH 44116

Angel

Job Details: 06/16/2022

Replaced heater tested unit for any leaks. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVWH8

Near Westlake, OH 44145

Angel

Job Details: 06/16/2022

Cc that unit was still not making ice. Verified temps and freezer was at 32* and ff section was at 54*. Looked in back of freezer and saw a ball of ice on the evaporator cover. Called BJ to explain issue since customer already paid for the ice maker and said to replace filter drier with uv filter to try to find the leak. I removed unit from spot to verify to see if it had enough stub for the process tube and noticed unit has had a seal system job done to it already and had a uv filter installed already. Used my uv light and noticed dye on bottom of cabinet and shined it at the top of cabinet and had dye around suction line coming out from cabinet. Spoke with BJ again and stated to call tech line to see what they will do for customer since the sealed system parts have 10year warranty on them. Called tech line spoke with Travis explained issue and had me send pictures and he stated that unit is not repairable and its going under review and they will get in contact with the customer for any further steps; ordrng 1 WPW10143759 (Dye filter)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Bay Village, OH 44140

Angel

Job Details: 06/16/2022

Replaced heater tested unit for leaks. Opt test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model WOC75EC0HV01

Near Avon, OH 44011

Angel

Job Details: 06/16/2022

Cc that units display will freeze and have to shut off unit to reset it and sometimes it will take couple of seconds for the magnetron to kick on. Ran diagnostics and checked error codes and found about 6 error codes all of them were F6E0 which ui is loosing communication. Ordering ui and main control board.; ordrng 1 W11428562 (Console) and 1 W11261165 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Mentor, OH 44060

Jason N

Job Details: 06/15/2022

"Cc unit plugged in for several hours, no apparent cooling in refrigerator sectionChecked temperatures in freezer section, reading approx 25 degrees average, 14 degrees on back wall. Unit is cooling. Due to unit being recently plugged in, freezer priority cooling first then refrigerator section. Advised customer to allow 24 hrs after unit is plugged for unit to fully cool in both sections to desired set points."

We serviced a

MAYTAG WASHER

Model MVWB855DC

Near Painesville, OH 44077

Dan H

Job Details: 06/15/2022

"Customer complaint that unit is not powering on, no buttons responding on user interface, led on control is flashing normal operation, unit needs new user interface ; ordrng 1 W11112662 (Ui)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Mayfield, OH 44143

Jason N

Job Details: 06/15/2022

"Cc unit not spinning and draining when running towel loadCustomer stated when running the towel cycle, unit will not spin out. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Found towel cycle spin speed set to off. Set spin speed to high. Started cycle to save setting. Checked all other settings, all spin speed set properly. Unit is working as designed."

We serviced a

WHIRLPOOL DRYER

Model LGR5644PQ1

Near Mayfield Heights, OH 44124

Jason N

Job Details: 06/15/2022

"Cc unit not heating Ran dryer op test, found ignitor glowing but coils are not opening, unit needs gas coils replaced. Replaced gas coils using truck stock part. Ran dryer op test, good flame and cycling. Op test good. ; used 1 279834 (COIL) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, OH 44118

Joe O

Job Details: 06/15/2022

Found new tub broken. Re ordering tubTub shows out of stock. Office to reschedule; ordrng 1 W11219115 (Tub)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PF3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/15/2022

Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Garrettsville, OH 44231

Brian M

Job Details: 06/15/2022

Heater was already the updated version Replaced anyways Ran test cycle OP Test Ok