We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Cleveland, Ohio 44113
Corina H
Job Details: 07/06/2021
"Entitlement is good. CC that there is a noise when running. Confirmed. Found service pointer to replace the seal. Will need the seal, wheel and motor. Office to reschedule. ; ordrng 1 W11401018 (Seal) and 1 WP697772 (Wheel) and 1 W11364931 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, Ohio 44052
Gabriel P
Job Details: 07/06/2021
"Found hub stripped and also struggled taking agitator out but use wd40 and was able to get it out replaced from t/s ,opt test ok ; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Sheffield, Ohio 44054
Gabriel P
Job Details: 07/06/2021
"Found gearcase leaking gave estimate customer did not wanted estimate but wrote anyway she will buy new unit,opt test ok ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Splusch) and 1 W11239857 (Belt)"
We serviced a
MAYTAG DRYER
Model MDG10CSAAL
Near Rocky River, Ohio 44116
Gabriel P
Job Details: 07/06/2021
"Check all fuses they are good also check cycle switch is good needs motor cause of centrifucal switch not sending voltage ; ordrng 1 W10410999 (Mtor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Willoughby Hills, Ohio 44094
Brian M
Job Details: 07/06/2021
Installed drain pump OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Mayfield Heights, Ohio 44124
Brian M
Job Details: 07/06/2021
Cc of low slow ice and water Could not properly diagnose due to no water connections from supply line available Spoke to landlord on what he needs to make a proper connection
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, Ohio 44111
Gabriel P
Job Details: 07/06/2021
No need for gearcase unit belt was stretch also show customer how to proper load unit explain her things could cause belt to stretch is over loads and off balance load show then a video
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Westlake, Ohio 44145
Gabriel P
Job Details: 07/06/2021
"Replace bottom lid ,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Bay Village, Ohio 44140
Gabriel P
Job Details: 07/06/2021
"Replace drain pump and unclog the drain hose,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBM2
Near Elyria, Ohio 44035
Marie V
Job Details: 07/06/2021
"Cc that, the unit is not cleaning the dishes properly , that is not filling with water and that the handle is kind a loose. Started a normal cycle and unit had valve on for 50 seconds, check how much water was inside up to pump, check water supply it was half way closed, opened all the way, try to test unit only drain pump is working. Ran diag found error code of 6-1 low/no water , 10-1 dispenser electrical problem , 3-1 thermistor open. Unit is not starting to fill just turns drain pump on. Called BJ had me take ohms on turbidity sensor, is on range unit will need control and water valve is out of range. Also showed cust the broken parts on handle including UI. Cust will call if she wants to continue ; ordrng 1 W10811169 (Ui) and 1 WPW10401481 (Handle pocket) and 1 W10595568 (Control) and 1 W11175771 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5560SQ0
Near South Euclid, Ohio 44121
Jason N
Job Details: 07/06/2021
"Unit drive tube stuck in support tube, had to hammer out. Bearings inside tube are worn out, unit will need support now as well before repair can be completed. ; ordrng 1 280184 (Support tube) and 1 WP8577376 (Seal)"
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, Ohio 44143
Jason N
Job Details: 07/06/2021
Installed link cables on both sides of door. Door operation test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mayfield Heights, Ohio 44124
Brian M
Job Details: 07/06/2021
Installed left rail on deli drawer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 07/06/2021
Cc unit freezer door stuck closed Found freezer door iced up and opening/closing is very stiff. Cleared condensation from door rails. Lubricated using food grade silicone. Ran door in and out several times. Door operation good. Leveled unit. Op test good.
We serviced a
WHIRLPOOL WASHER
Model LXR7244J03
Near Beachwood, Ohio 44122
Brian M
Job Details: 07/06/2021
"Complaint of grinding and not spinning Found gearcase locked up Needs rebuilt ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 285753A (coupling,motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, Ohio 44122
Brian M
Job Details: 07/06/2021
Installed icemaker and cover OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, Ohio 44077
Joe O
Job Details: 07/06/2021
Cc: not dryingAdvised customer on plastic tub. Found no stored error codes. Ran diagnostics test cycle. Found water temp at start of cycle too low. Advised customer to run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HB4
Near Geneva, Ohio 44041
Jeff M
Job Details: 07/06/2021
Installed the new part op tested good. Main control ui and housing that holds the buttons
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, Ohio 44060
Joe O
Job Details: 07/06/2021
"Cc: residue left in unit after washFound discoloration in unit on door, and tub floor. no stored error codes. Ran diagnostics test cycle. Unit functioning as designed. Spoke with BJ, due to it being a cosmetic issue. We cannot change anything. Documented with whirlpool through ServiceMatters. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 07/06/2021
Looked the unit over found no issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Lakewood, Ohio 44107
Corina H
Job Details: 07/06/2021
"CC that there filter is making a noise. Confirmed. Checked the shut off and waterline, good. Removed the filter used the bypass plug, good stream. Advised cust to replace the filter. Optest ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Broadview Heights, Ohio 44147
Marie V
Job Details: 07/06/2021
"Cc that she had someone take a look of the unit and they replaced gasket. When arrived gasket was off, put it in and took panel off and tested, saw soap residue and s building up, to the point that is about to leak. Showed cust no explain to run a clean unit with wire vinegar or cleaner for dishwasher to get rid of the soap residue and build up. Unit did not leak at that moment. Op test ok "
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Broadview Heights, Ohio 44147
Marie V
Job Details: 07/06/2021
"Cc that the unit is not making ice and that he found the fill tube broken and he replaced it and it happened again. Unit will need water valve and fill tube. ; ordrng 1 WPW10312696 (Valve) and 1 W11415785 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Cleveland, Ohio 44108
Jason N
Job Details: 07/06/2021
"Cc unit not heating.Ran dryer op test, confirm no heat, ignitor not glowing. Checked all thermals, all checked good. Checked power to ignitor, good at 122v. Unit needs ignitor. Replaced using truck stock. Reran dryer test, good ignition and flame. Op test good. ; used 1 279311 (Ignitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44120
Jason N
Job Details: 07/06/2021
"Cc unit freezer not cooling. Customer does not have pop, stated RAC made the appointment. Advised customer we are not showing warranty information on our end. Customer called Rac, they stated unit is under warranty, advised to send documentation. Customer stated unit freezer is cold but not cold enough to keep product frozen. Checked frost pattern on evaporator. Only top couple coils frosted. Unit has refrigerant leak, will need sealed system repair. Evaporator not showing in stock from Marcone, office to contact customer with next service appointment. ; ordrng 1 WPW10321158 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 07/06/2021
cc unit is leaking water. I didnt find any cracks in the tub. There is a small hole in the hose. Needs a hose ; ordrng 1 W10802689 (Hose)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Royalton, Ohio 44133
Marie V
Job Details: 07/06/2021
"Cc that the unit is not cleaning the clothes properly and they still have detergent on , it makes a clicking noise and is not spinning the clothes out. Ran diag found error code of f7e6 motor fault. Tilted unit and found shifter off place. Replace shifter and tested unit. Showed cust and explain that if unit ever goes off balance what it will do. Ran calibration. Op test ok"
We serviced a
MAYTAG LAUNDRY CENTER
Model MVWC565FW2
Near Brooklyn, Ohio 44144
Marie V
Job Details: 07/06/2021
"Replaced actuator, ran auto test and calibration. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Oberlin, Ohio 44074
David R
Job Details: 07/06/2021
Replaced wash motor assembly. Found build up in drain pump and wash motor pump. Took pics. Showed customer to let them know. Make sure not to throw plates with chunks on them or to pre clean before using dishwasher to prevent this. Ran unit. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Wellington, Ohio 44090
David R
Job Details: 07/06/2021
"Replaced gearcase, cam and belt. Tested in diagnostics, good. Ran spin and agitate by itself. Good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Rocky River, Ohio 44116
Corina H
Job Details: 07/06/2021
Found the ice maker fill tube was missing. Replaced the fill tube from the ice maker kit. Cycled the ice maker. Opt test ok ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, Ohio 44028
Corina H
Job Details: 07/06/2021
"Found the Fz evap with a good frost pattern. Called BJ talked to customer and stated started to cool. Could have a restriction used the nitrogen after removed the drier to blow nitrogen threw. Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good. Service pointer W10632338E s code S38253. Replaced the drain tube. Opt test ok ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Berea, Ohio 44017
Corina H
Job Details: 07/06/2021
"Steamed the evaporator out. Replaced the evap fan, harness, control and damper. Brought the core back for return.Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW0
Near Conneaut, Ohio 44030
Jeff M
Job Details: 07/06/2021
Releveled the unit op tested good. Removed the pedestal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Brook Park, Ohio 44142
David R
Job Details: 07/06/2021
"Cc doors not aligned, build up of ice by icemaker on side. Adjusted doors, alignment is good. Adjusted unit to automatic 8 hr defrost. Set temp to 1 in FZ and 39 in FF. Give 24 for unit to adjust. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Broadview Heights, Ohio 44147
David R
Job Details: 07/06/2021
"Cc unit not drying, apartment office gave me key to apartment just in case customer wasnt there. Put unit on a cycle and tested. Unit is heating. Cannot find exact vent for customer apartment but either the vents are all clogged at the end in the lint trap and none of flaps are moving while dryer is running. Took of back vent. Not kinked. Unit heating and cycling. Unit test good. Could be a blockage in vent. Customer to call maintenance. Unit test good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Broadview Heights, Ohio 44147
David R
Job Details: 07/06/2021
"Replaced both main control and UI, ran test 51/52. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brecksville, Ohio 44141
David R
Job Details: 07/06/2021
"Cc no water coming into unit. Ran diagnostics no error codes. Went into component activation. Went to cold and hot valves, both working. Faucet water is working. Ran a quick wash and let go, unit is going through sense and then into filling. Water is coming into unit. Cancelled, drained. Ran a different cycle. Unit is still working correctly. Water coming into unit properly. Advised to check options before starting a load to make sure if extra water or so is needed, to select that option. Also refer to owners manual as well. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 07/06/2021
"Replace valve still having same issue call tech line spoke to Austin ask to replace part listed,opt test ok ordering ; ordrng 1 WPW10151236 (Console) and 1 W10260620 (Dispenser) and 1 WPW10260622 (Cover fin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Seven Hills, Ohio 44131
David R
Job Details: 07/06/2021
"Cc unit making noise. Found warning label on power cord hitting the back on the wall, flapping back and forth. Removed. Tested. Good. Unit is good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Conneaut, Ohio 44030
Jeff M
Job Details: 07/06/2021
Installed the new part op tested good. Main control and ui
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, Ohio 44024
Joe O
Job Details: 07/06/2021
"Cc: leaking, error code 888Found there is no 888 error code for this unit. Ran test cycle. Found heating element loose. Tightened element. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cleveland, Ohio 44105
Jason N
Job Details: 07/06/2021
"Cc unit not cooling in ff section. Found ice buildup on ff evaporator cover, no airflow to ff section. Ran test 128 for control version check, control version is 6.0.0. Per service pointer W11033419D, h.v. Main Board needs replaced with updated software version and evaporator cover. ; ordrng 1 W11167902 (Evaporator cover) and 1 W11333076 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Eastlake, Ohio 44095
Joe O
Job Details: 07/06/2021
"Cc: rattling noiseTested all fans, damper, and compressor. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Moreland Hills, Ohio 44022
Joe O
Job Details: 07/06/2021
"Cc: not workingCustomer stated unit quit mid cycle, and would not start after that. Found error code f6e2(communication error). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21S6ABH
Near Chesterland, Ohio 44026
Joe O
Job Details: 07/06/2021
"Cc: not cooling properlyFound freezer temps at 19 degrees, ff at 55 degrees. Found unit shutting down before reaching temperature. Adjusted thermostat, unit started cooling. Unit has good frost pattern. Needs thermostatCustomer does not want to repair at this time; ordrng 1 241537103 (control-temperatur), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH03
Near Novelty, Ohio 44072
Joe O
Job Details: 07/06/2021
Replaced ice maker. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBS00
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 07/06/2021
Cc of frost build up on back wall Found a little bit of ice crystals build up on fan housing Cleaned it Off Advised on door sealing
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Solon, Ohio 44139
Brian M
Job Details: 07/06/2021
Cc unit not washing Found error for heater circuit open and wash motor error Found motor getting power but not running Needs motor and control and recommend replacing spray arms ; ordrng 1 W11305303 (cntrl-elec) and 1 W11305303 (cntrl-elec) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Painesville, Ohio 44077
Jeff M
Job Details: 07/06/2021
The freezer is freezing towards the top of the back is preventing adequate airflow I pulled the machine out they tested the freezer thermistor. It owned out at 18 K ohms. Which is roughly 7?. The temperature inside the refrigerator is actually 25? needs a new thermistor harness. I also owned out the heater assembly everything tested good.; ordrng 1 W10196195 (Harness) and 1 S
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seven Hills, Ohio 44131
David R
Job Details: 07/06/2021
Cc unit not agitating. Found actuator out of position. Moved and corrected. Tested. Unit is agitating and spinning. Customer to monitor. If happens again will order and replace actuator.W10913953 actuator
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Shaker Heights, Ohio 44120
Jason N
Job Details: 07/06/2021
"Cc unit not washing dishes.Customer stated unit washes dishes poorly. Found both upper and lower spray arm spray holes clogged with food debris. Tried cleaning spray arms out. No good, too clogged with debris. Ordering new spray arms. Customer will install himself.; ordrng 1 WPW10319027 (Spray arm lower) and 1 WPW10317197 (Spray arm upper)"
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near Streetsboro, Ohio 44241
Brian M
Job Details: 07/06/2021
Customer showed pop took pic Cc unit not draining Found connection on pump loose Re seated pump connections Ran several test to verify functionOP Test Ok
We serviced a
WHIRLPOOL RANGE
Model RBS245PRQ03
Near Novelty, Ohio 44072
Joe O
Job Details: 07/06/2021
Installed thermostat. Ran test bake. Op test ok
We serviced a
GE REFRIGERATOR
Model PYE22PSHBSS
Near Pepper Pike, Ohio 44124
Joe O
Job Details: 07/06/2021
"Cc: not cooling ff sectionFound temps in ff section at 57 degrees. Freezer at 3 degrees. Found ff evap fan not running. Frosting on evap cover. Needs ff evap fanCustomer would like added to cancellation list please; ordrng 1 WR60X29099 (refrigerator fresh f), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Shaker Heights, Ohio 44120
Jason N
Job Details: 07/06/2021
"Cc unit not draining, burning like smell. Found unit has bottom full of water. Ran cancel drain, drain pump not running. Cleared water from unit, pulled drain pump. Found piece of glass stuck in pump impeller. Removed and tested drain pump. Drain pump working. Ran wash test then cancel drain. Unit draining properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHGXKT00
Near Mentor, Ohio 44060
Jeff M
Job Details: 07/06/2021
The unit is leaking from the filter housing needs a new filter housing; ordrng 1 WP2186443 (Filter housing) and 1 S
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, Ohio 44107
Marie V
Job Details: 07/06/2021
Replace door lock and put screw in. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Chardon, Ohio 44024
Joe O
Job Details: 07/06/2021
"Cc: not cooling properly, frost build up on ff evap coverCustomer stated they have only had the unit plugged in for a couple hours. They stated the unit was frosted up on the ff evap. Found temps in ff section at 55 and freezer at 40. Found control version is 6.0.0, should be 7.0.0 or higher. Needs ff evap cover and control; ordrng 1 W10887790 (cover-evap) and 1 W11332011 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Shaker Heights, Ohio 44122
Jason N
Job Details: 07/06/2021
"Cc unit sensor dry not working properly.Customer states unit doesnt dry all her clothing on low temperature and even on high certain items come out damp. Ran diagnostics, no codes stored. Ran moisture sensor test, sensor bars passed. Checked airflow at vent outlet, good airflow. Advised customer on how sensor dry operation works and to use timed dry feature if necessary. Unit is working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Kent, Ohio 44240
Brian M
Job Details: 07/06/2021
Complaint of squeaking at hinge Removed door added a little lubricant OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Olmsted Township, Ohio 44138
Marie V
Job Details: 07/06/2021
"Cc that the dispenser is not working. Confirmed. Check power coming in to dispenser when pressing switch,no good. Check switch for continuity,pass check door switches, pass. Called BJ and ask. Had me verify 120v to door switches and dispenser, door switches are getting 120 but dispenser does not. Had me call whirlpool tech line, he told me to tell cust that whirlpool will contact in the next few days. Gave file number to cust."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brooklyn, Ohio 44144
Corina H
Job Details: 07/06/2021
Replaced the motor and wheel. Started a cycle optest ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rootstown, Ohio 44272
Brian M
Job Details: 07/06/2021
Cc unit not washing Found water valve sensor error Replaced valve Ran auto test and calibration
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDAZ03
Near Beachwood, Ohio 44122
Jason N
Job Details: 07/06/2021
"Cc unit vibration noise and some good freezing in ff sectionCustomer showed pop.Found vibration is coming from rear of unit. Found water line connector vibrating against back metal panel when compressor is running. Checked unit temps, found customer had ff section temps set to 33 degrees. Advised customer to set unit to recommended temperature setting of 38 degree, customer will monitor. Customer also stated water dispense is slow. Checked source pressure to unit, found low pressure from saddle valve in basement. Advised customer to have plumber replace valve."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Painesville, Ohio 44077
Jeff M
Job Details: 07/06/2021
I was not able to determine where the noise was coming from my cycle the damper assembly along with multiple other components through test mode noise almost sounds like Freon passing through the system. I did not witness the noise the customer was describing while I was in the home. The dispenser is dripping I remove the water filter cleaned it and I had some food grade grease to a few of the fittings. This did not fix the issue ordering a set of water valves and waterline; ordrng 1 W11482383 (Valve) and 1 W10394073 (Water line)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM1
Near Mentor, Ohio 44060
Jeff M
Job Details: 07/06/2021
The unit isnt washing the sump is Seized in place; ordrng 1 WPW10605057 (Pump) and 1 S
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near North Madison, Ohio 44057
Jeff M
Job Details: 07/06/2021
Installed new parts did not work. I went through the wiring schematic the timer sends power needs a new timer; ordrng 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 07/02/2021
"Cc that they were using the oven and cook top and they heard a spark and front right burner stopped working. Confirmed. Replace infinite switch, no good only getting 120 to burner, called BJ ask me to follow black wire, found wire broken, corrected issue, tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Perry, Ohio 44081
Jeff M
Job Details: 07/02/2021
Installed the new part op tested good. Cabinet
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mayfield Heights, Ohio 44124
Jason N
Job Details: 07/02/2021
Installed front door panel. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG DRYER
Model MGDE900VJ1
Near Madison, Ohio 44057
Jeff M
Job Details: 07/02/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, Ohio 44001
David R
Job Details: 07/02/2021
"Cc unit not agitating. Found new actuator not in correct position. Replaced from t/s. Tested. Good, op test ok ; used 1 WPW10006355WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Elyria, Ohio 44035
David R
Job Details: 07/02/2021
"Replaced belt, tested. Replacing the belt with the cam took away noise. Tested with load of towels on drain/spin after wetting towels. Customer right by. No noise or grinding. Good. Customer to use and monitor over the weekend and if something pops up we will come back and replace the gearcase. Unit test good, op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF7
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 07/02/2021
The ice bin was not pushed in all the way. I pushed bin in everything started working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 07/02/2021
The unit was purchased from Lowes back 2017 thats what it says on the paperwork. Due to the state of the issue I am unable to test it I would need it actually hooked up to water.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 07/02/2021
Actuator failed no eta; ordrng 1 W10913953 (Actuator)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF7
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 07/02/2021
The ice bin was not pushed in all the way. I pushed bin in everything started working
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Jefferson, Ohio 44047
Jeff M
Job Details: 07/02/2021
The unit is not heating nor is it tumbling. The unit has an F4 E4 code indicating a line voltage issue the unit is getting 240 V at the outlet is wired correctly I also found the belt broken needs a belt and main control board; ordrng 1 WPW10131172 (Belt) and 1 W11089308 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Jefferson, Ohio 44047
Jeff M
Job Details: 07/02/2021
Installed the new part op tested good. Latch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mentor, Ohio 44060
Joe O
Job Details: 07/02/2021
Installed led module. Found incorrect color housing for ff section. Needs led moduleModule out of stock. Office to reschedule; ordrng 1 W11462342 (Module)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Elyria, Ohio 44035
David R
Job Details: 07/02/2021
"Door frame side is coming apart. Took pics. Gave estimate to customer. Do not order parts.; ordrng 1 WPW10535793 (Outer glass door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Elyria, Ohio 44035
David R
Job Details: 07/02/2021
"Found wires on drain damaged, probably from handing. Bracket also vent. Corrected bracket. Spliced new wires go drain. Tested, good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRK22ILWH13
Near Euclid, Ohio 44123
Joe O
Job Details: 07/02/2021
"Installed fitting, and water line. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 07/02/2021
Replaced bearings and ran drain and spin. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Parma, Ohio 44129
David R
Job Details: 07/02/2021
"Replaced icemaker, preformed test 57 to harvest and test 45 to call for water. Good. Give unit time for icemaker to cycle through and drop ice . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Parma Heights, Ohio 44130
David R
Job Details: 07/02/2021
"Cc unit is frosting up and defrosting in the FZ, items will be frosting up in FZ and then start thawing out. Temp reading 45 in FF and FZ. Precious sealed system work done. Checked the back by compressor. On one of the lines on compressor refrigerant is leaking out. Dye is leaking. Will need new compressor and drier***has lockring. Will need lockring tech*** office to reschedule for 3 hours ***customer within 30 days, going to Lowes to see about returning ; ordrng 1 WPW10507886 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Parma Heights, Ohio 44130
David R
Job Details: 07/02/2021
"Cc unit not heating correctly. No error codes. Ran diagnostics, heating element coming on at end. Unit heating is testing good. Can also feel air coming through vent. Would advise for best drying per owners manual would be to use rinse aid (higher level if needed, just set to 4) along with High Temp and Heated Dry. Also probably placing of items as well. Unit test good."
We serviced a
WHIRLPOOL WALL OVEN
Model KOCE507ESS05
Near Roaming Shores, Ohio 44084
Jeff M
Job Details: 07/02/2021
Installed the new part op tested good. Inverter
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Columbia Station, Ohio 44028
David R
Job Details: 07/02/2021
3rd time this rail has been replaced. Replaced center rail. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Euclid, Ohio 44132
Joe O
Job Details: 07/02/2021
"Installed actuator, ran test cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Dorset, Ohio 44032
Brian M
Job Details: 07/02/2021
Replaced thermal fuse OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFC15M0EW0
Near Cleveland, Ohio 44108
Dan
Job Details: 07/02/2021
"Installed new infinite switch, op test good ; schdld next appmnt for 7/14 WED !"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Lakewood, Ohio 44107
Corina H
Job Details: 07/02/2021
Replaced the burner assembly. Optest ok.
We serviced a
JENN-AIR WALL OVEN
Model JGW8130ADB
Near Garrettsville, Ohio 44231
Brian M
Job Details: 07/02/2021
Cc f9 error Hit door switch and lock moved into position Ran test bake to 350 OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Olmsted Township, Ohio 44138
Marie V
Job Details: 07/02/2021
"Replace main control and drain pump. Tested unit twice for leaks, nonOp test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Lakewood, Ohio 44107
Dan
Job Details: 07/02/2021
"Customer complaint that unit is not cooling , fresh food section temperature at 78 degrees, freezer section temperature at 78 degrees, no frost pattern on evaporator, nothing is running, unit needs new control, customer does not want repair at this time ; ordrng 1 W10854027 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakewood, Ohio 44107
Marie V
Job Details: 07/02/2021
Replace thermistor and diffuser. Set freezer to 3* and fresh food section to 38*. Op test ok
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, Ohio 44111
Dan
Job Details: 07/02/2021
Customer peeled model and serial tag of off unit cannot verify warranty
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brooklyn, Ohio 44144
Dan
Job Details: 07/02/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found shifter fell out of cam, unit needs new shifter, part is out of stock so not scheduling return appointment ; ordrng 1 W10913953 (Shifter)"