Service History 893 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Madison, Ohio 44057

Joe O

Job Details: 08/30/2021

Installed actuator. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB955FW1

Near University Heights, Ohio 44118

Jason N

Job Details: 08/30/2021

"Installed main control and UI panel. Op test no good. Unit will not power on, f6e2 reappears. Found wire harness between UI and main control corroded and looks to have been repaired at some point. Corrosion looks to have been result of detergent or some other soapy liquid seeping inside console area. UI harness did not get ordered, may have forgot to add to parts list. Will need UI harness. ; ordrng 1 W10822560 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Windham, Ohio 44288

Brian M

Job Details: 08/30/2021

Cc unit will not agitate Found shifter stuck in spin Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garrettsville, Ohio 44231

Brian M

Job Details: 08/30/2021

Actuator popped off cam Put back in place OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Middlefield, Ohio 44062

Brian M

Job Details: 08/30/2021

"Cc unit tripping breaker Found door switch connections burnt out.Found dead short in timer Needs timer and harness harness is NLA ; ordrng 1 W10894766 (timer) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Cleveland, Ohio 44102

Corina H

Job Details: 08/30/2021

Replaced the door. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED6230RHW

Near South Euclid, Ohio 44121

Jason N

Job Details: 08/30/2021

"Cc unit moisture buildup up in drum Customer stated that after a load there was water/condensation buildup in drum to the point where she had to wipe it out. Later cycles seemed to be normal without any moisture issues. Customer stated she has an extended warranty, advised her we did not receive warranty information from WP, she will have to call WP or pay service call for diag. She is calling WP, advised JS, she said to go ahead and diag, we will wait for warranty information to come through or she will be billed. Ran dryer op test, checked airflow at vent outlet, good airflow, some lint buildup in cage, cleared out. Let run for several minutes, could not find a heat or airflow issue at this time. Customer also stated unit has tripped breaker a few times since. Checked breaker box, found unit is on a 20A double break. Advised customer to contact electrician as this is undersized for unit, would need 30A. ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 08/30/2021

"Pump motor getting 120 voltage but is humming not starting need pump assembly customer will think about it ; ordrng 1 WPW10605057 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 08/30/2021

"I saw a pottle of water on left front corner notice water is dripping down from the inner ring took ring out clean it and put lots of silicone also level the unit notice basket is tours the back more level back legs,opt test ok advise customer that if continues to leak she will need inner ring"

We serviced a

JENN-AIR MICROWAVE

Model JMV9186WS2

Near Lakewood, Ohio 44107

Marie V

Job Details: 08/30/2021

Cc that the screw that holds the control is broken and UI comes off. Confirmed found control bracket broken will need new bracket and grilled vent as well . Ordering parts. Not in stock office will contact.; ordrng 1 W10245199 (Bracket control) and 1 W10310711 (Grilled vent.)

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Brooklyn, Ohio 44144

Dan

Job Details: 08/30/2021

"Customer complaint that unit is not starting, confirmed, unit is receiving correct power from supply, unit needs new control and user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44111

Marie V

Job Details: 08/30/2021

"Cc that the unit takes too long to dry, started unit. Unit cycled. found vent not installed and where it should be installed is clogged up took pic. Advice cust to have vent cleared out or routed somewhere else because it comes out under the steps in front of home where u cant get to cleared out. Once the vent is install outside unit will operate. Working as designed"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, Ohio 44107

Marie V

Job Details: 08/30/2021

Cc that theres no display on Ui. Confirmed. Replaced UiI and helped cust connect unit to WiFi and app phone. Tested unit pass. Op test okBrought core for return

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Brooklyn, Ohio 44144

Manny

Job Details: 08/30/2021

Gas connection treads are cross treaded unit need valve assembly.; ordrng 1 WP8318277 (Valve assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Geneva, Ohio 44041

Joe O

Job Details: 08/30/2021

"Cc: cooling off light on, leakingFound cooling light off light on, customer stated they was trying to get the door alarm to function. Unit leaking from ice bin(ice melting). Turned cooling on. Door alarm came on after a little bit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Euclid, Ohio 44132

Jason N

Job Details: 08/30/2021

"Cc unit not completing cycles, no cold water coming in.Ran diagnostics, found code f8e1 for no/long fill. Ran auto test, no cold water coming in to unit. Found source valve for cold water shut off at wall. Opened valve. Ran auto test, all functions normal. Op test good."

We serviced a

KITCHENAID RANGE

Model KFGG500EWH3

Near Euclid, Ohio 44123

Jason N

Job Details: 08/30/2021

"Cc unit oven not keeping temps or preheating to set tempCustomer states unit is not preheating to temps and staying there, having issues baking. Ran bake test to 300 degrees. Good ignition, Noticed lower drawer has metal pans stacked near top, advised customer that too many metal pans could cause mis-ignition. Let preheat and cycle, temps reading 270 degrees. Calibrated temps +20 and ran bake to 300 again, let cycle. Temps averaging 285 degrees, calibrated to +30 degrees. Ran bake to 350 degrees, average temp at 347 degrees. Advised customer +/-10 degrees from set point is normal operation. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/30/2021

I tapped the system. Recovered the remaining Freon. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 6 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Roaming Shores, Ohio 44085

Brian M

Job Details: 08/30/2021

"Cc unit not cooling properly and center is hot Found condenser fan not running spin fan by hand and it took off Stopped fan will not run with out a push Needs condenser fan motor ; ordrng 1 W10854034 (motor-cond), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model gsh25isxl

Near Cleveland, Ohio 44106

Corina H

Job Details: 08/30/2021

Cust stated the water is working.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/30/2021

"Replace drip pan,and steam ice,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAS3

Near Wellington, Ohio 44090

David R

Job Details: 08/30/2021

"Customer had POP 4/22/21. Cc unit flames to high on low settings. All four, turned down level inside valve. Customer watched and said he is good with the new low. Op test ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44102

Dan

Job Details: 08/30/2021

"Customer complaint that unit is not working, started normal dry cycle,heard arcing from inside outlet , found melting on power cord and outlet(see pic), advised customer that they need an advised customer that they need an electrician to correct power supply and a power cord, customer will get there own power cord"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Cleveland, Ohio 44102

Dan

Job Details: 08/30/2021

"Installed new bellow, unable to test cause unit is not installed"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, Ohio 44060

Corina H

Job Details: 08/30/2021

Replaced the shifter. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, Ohio 44135

Marie V

Job Details: 08/30/2021

Cust will not be available today 8/30/21. Next available schedule is the 9/13/21.; schdld next appmnt for 9/13 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, Ohio 44135

Marie V

Job Details: 08/30/2021

"Took POP. Cc that the unit was leaking water from freezer to fresh food section. Confirmed and that theres condensation inside fresh food section. Found drain tube clogged. Cleared out drain tube. Water comes out from behind unit. Also set freezer to max to try to keep the most cold in freezer ,advice cust to monitor. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Elyria, Ohio 44035

David R

Job Details: 08/30/2021

"Cc after replacing icemaker, 2 days later stopped making ice and will stop/start intermittently. Also ice is getting stuck in ice bin. Maybe timing off of icemaker, water line is good to icemaker. Ordering icemaker, bun and control. ; ordrng 1 W11399844 (Control) and 1 W11185686 (Container) and 1 WPW10300024 (Icemaker)"

We serviced a

MAYTAG DRYER

Model MGD6200KW

Near Brooklyn, Ohio 44144

Manny

Job Details: 08/30/2021

Found gas connection cross treaded ordering valve assembly ; ordrng 1 WP8318277 (Valve assembly)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mentor, Ohio 44060

Joe O

Job Details: 08/27/2021

Cc: not spinning out clothesFound error code F7e5(motor fault). Found unit is not shifting. Found actuator arm came off. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS207BSS00

Near Cleveland, Ohio 44124

Brian M

Job Details: 08/27/2021

Installed control Ran test bake to 250 OP Test Ok

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Lakewood, Ohio 44107

Corina H

Job Details: 08/27/2021

CC that there is a grinding noise. Confirmed. Found a underwire to a bra in the blower wheel. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXNS00

Near Amherst, Ohio 44001

Gabriel P

Job Details: 08/27/2021

"Replace valve,and clear ice opt test ok opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not spinning and has a burning smell, ran diagnostics found f7e6(motor fault) and f7e7(motor unable to reach target rpm) error codes, ran manual test cycle for high speed spin and heavy agitate, unit agitates and spins, found basket leaning to the right, leveled unit, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAW0

Near Geneva, Ohio 44041

Jeff M

Job Details: 08/27/2021

Wrong part was send reorder ; ordrng 1 W11177741 (Gasket)

We serviced a

KITCHENAID DISHWASHER

Model KUDC03IVBS3

Near Mentor, Ohio 44060

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit ran and completed test cycle, heater is working, user interface buttons are not very responsive, unit needs new user interface , customer does not want repair at this time ; ordrng 1 WPW10250007 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDP695SSM4SS

Near Mentor, Ohio 44060

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not draining, confirmed, found a build up of grease in drain hose , bent drain hose water pressure and bending hose dislodged grease and all water drain, started normal wash cycle and canceled after unit filled unit drained completely, op test good , advised customer to run dishwasher cleaning cycle to clear hose"

We serviced a

GE DRYER

Model DBXR463GD1WW

Near Beachwood, Ohio 44122

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter; ordrng 1 WE04X25996 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW00

Near Eastlake, Ohio 44095

Joe O

Job Details: 08/27/2021

"Cc: not freezingFound evap completely frosted over. Manually entered defrost. Found unit is defrosting. Needs controlCustomer does not want to repair at this time; ordrng 1 W11382529 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM01

Near Geneva, Ohio 44041

Jeff M

Job Details: 08/27/2021

The unit is not cooling the compressor is running out of all three tubes of the compressor it is leaked all of the oil out of the machine and Freon needs a new compressor; ordrng 1 WPW10463858 (Compressor) and 1 123 (Shipping)

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Euclid, Ohio 44123

Joe O

Job Details: 08/27/2021

Cc: middle burner not ignitingFound ports plugged. Cleared ports on burner. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Madison, Ohio 44057

Jeff M

Job Details: 08/27/2021

The unit is using the new style actuator and it slipped out of the clutch needs a new actuator ; ordrng 1 W10913953 (Actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near North Royalton, Ohio 44133

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not making ice and dispensing water slow, found ice maker fill tube frozen solid, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10179146 (Valve)"

We serviced a

GE DISHWASHER

Model GSD2200G02WW

Near Madison, Ohio 44057

Jeff M

Job Details: 08/27/2021

Customer has an excess of suds build up inside the dishwasher I recommended for her to run a load empty with milk. That will help neutralize the sides afterwords run another load empty with CLR to break up any calcium. And then to periodically once a month run an empty load with white vinegar everything is testing good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/27/2021

Main controls not supplying power to the start relay needs a new main control board. EST ; ordrng 1 W11196400 (Control) and 1 1w3 (Shipping)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model n/a

Near Cleveland, Ohio 44105

Joe O

Job Details: 08/27/2021

"Cc: leaking down into ff section, not cooling properlyCannot locate model number on unit. Customer stated if the temp is set to normal it will frost up in freezer and freeze stuff in ff section. Customer has temp set higher then normal. Found unit has good frost pattern. Thermostat not allowing temp adjustments. Needs thermostatFound part number on thermostat.Customer does not want to repair at this time ; ordrng 1 241537103 (control-temperatur), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Warrensville Heights, Ohio 44122

Joe O

Job Details: 08/27/2021

Cc: not workingFound no lights on ui. Will not allow any selections. Found unit is receiving proper power. Needs control and ui.Control shows out of stock. Office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (Control)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Amherst, Ohio 44001

Gabriel P

Job Details: 08/27/2021

"Took unit panel out to replace new in the process of doing that found panel damage but put new panel anyway to see if customer see a difference but she said is still the same so I dont think panel is the problem check if it was level and panel is level in the front but customer ask why is not level from the side explain her it has to be in a flat surface but when I did put in flat surface it was off so the front left leg has to come down so I did and it correct it issue now unit is level all around and also there was another panel there and also was damage so put original one back and customer said it looks little better. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/27/2021

Replace agitator opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/27/2021

"Found bad shifter replace from t/s ,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/27/2021

Installed the new part op tested good. Lid

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, Ohio 44076

Jeff M

Job Details: 08/27/2021

I tried installing the new seal the groove does not hold the seal any better if not worse I reinstall the old seal needs a door its a very good possibility that the channel that the seal sits and is too wide; ordrng 1 LW10636232 (Door)

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/27/2021

"Found fuse open again also found upper blower humming explain customer that if blower slow down or doesnt run during in use or when unit is cooling down it will short again an again so she will need upper blower and fuse ordering ; ordrng 1 W11245567 (Blower) and 1 WPW10545291 (Fuse), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 08/27/2021

"Cc: water and ice build up under deli drawerFound water and ice under deli drawer. Found drip pan is warped. Unit not draining properly. Drain is also plugged. Needs drain pan and drain cleared. No parts to be ordered. Office to contact; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 08/27/2021

"Cc: leakingCustomer stated when using the dishwasher it leaks under the sink. Customer stated they tried running the sink alone and could not find a leak. Ran test cycle multiple times. Checked drain hose, and water lines under sink. Could not duplicate leaking. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44103

Dan

Job Details: 08/27/2021

"Customer complaint that unit is just moaning , plugged unit in, drain pump started, held cancel til it stopped , ran diagnostics found f2e1(stuck key), f3e1(pressure system fault), f0e5(off balance load), and f8e1(long/no fill) error codes, unit is sitting on a pallet, advised customer unit needs to be on a solid level floor, both valves open , good flow through, drain hose is elevated, started normal wash cycle, unit overfilled and went into continuous drain, unit needs new control; ordrng 1 W11170319 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 08/27/2021

"Found pulley install in correctly making bad grinding sounds when agitating replace from t/s the parts listed ran a normal load opt test ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Orwell, Ohio 44076

Jeff M

Job Details: 08/27/2021

Hub ASSY failed installed the new part op tested good. ; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOD51EC7HW02

Near Mayfield, Ohio 44143

Joe O

Job Details: 08/27/2021

Installed blower. Ran test bake. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Cleveland, Ohio 44108

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 08/27/2021

"Found two dim lights and ui changing temps by it self also customer said they have an extended warranty advise then to contact store of warranty for authorization do not order parts till authorization is receiving ; ordrng 2 W10695459 (Light)s and 1 W11387386 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Elyria, Ohio 44035

David R

Job Details: 08/27/2021

"Replaced wash motor. Tested, ran for 10 mins. Good. Washing and no leaks. Op test ok."

We serviced a

MAYTAG DRYER

Model MED7230HW

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 08/27/2021

Customer does not have proof of purchase and has to reach out to builders canceled call

We serviced a

WHIRLPOOL DRYER

Model LGR4634DQ0

Near Lakewood, Ohio 44107

Corina H

Job Details: 08/27/2021

"CC that the unit is not heating. Confirmed. Found the flame sensor wire broke off. Jumped the sensor, started heating. Will need a flame sensor. ; ordrng 1 WP338906 (Sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB6701AWB1

Near Bay Village, Ohio 44140

Corina H

Job Details: 08/27/2021

"CC that the unit sometimes flashes and does not start. Confirmed. Checked the ribbon cable, silver migration. Will need a new ui. Part is nla. ; ordrng 1 6-919822 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ03

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/27/2021

Cc unit FZ is working fine but FF is not cooling. About 60* in FF and 5 in FZ. Found evap in freezing is icing over and evap is al well. FF evap fan is running slow. No circulation. Icemaker working. Ordering control and evap cover kit.**will have to take all drawers out and removed right door. ** 2 job count *** requesting double labor ***one part out of stock. Office to reschedule ; ordrng 1 W11450890 (Control) and 1 W11395639 (Evap cover kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Westlake, Ohio 44145

Corina H

Job Details: 08/27/2021

"Cust showed pop, sent pic. CC that there is a banging noise. Ran the diag for the fans, damper, no water to unit. Compressor. No usually noises. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, Ohio 44011

Corina H

Job Details: 08/27/2021

"CC that the dishes are coming out wet. Ran diag No codes. Ran a calibration. Tested the water in the sink, good. Heater turned on. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Strongsville, Ohio 44149

David R

Job Details: 08/27/2021

Cc FZ icemaker is causing ice build up in bin. Bin is completely full of ice. Found icemaker leaking. Replaced with t/s. Tested. Icemaker called for water and no leaks. Customer to monitor over weekend. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

FRIGIDAIRE FREEZER

Model 25344753110

Near Beachwood, Ohio 44122

Brian M

Job Details: 08/27/2021

Cc unit not cooling Found no frost pattern on evap Compressor running extremely hot Recommend to replace compressor and evap ; ordrng 1 297414901 (Evap) and 1 5304478809 (compressor)

We serviced a

JENN-AIR WALL OVEN COMBO

Model JMW2430IM03

Near Brecksville, Ohio 44141

David R

Job Details: 08/27/2021

Replaced bottom door trim. Customer checked it out. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502EPA02

Near Brecksville, Ohio 44141

David R

Job Details: 08/27/2021

Replaced FZ led and top right led. Good. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Orange, Ohio 44128

Brian M

Job Details: 08/27/2021

Cc mullion heater not connected at bottom Fixed mullion heater OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/27/2021

Cc units temps not regulating They had service done prior to me arriving from another company Found units temp to be 36 in fridge and 1 in freezer At this time unit is functioning properly Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model MDBH989AWB3

Near Berea, Ohio 44017

Corina H

Job Details: 08/27/2021

"CC that the unit is not draining. Confirmed. Found the start and the cancel button not working. Will need a new ui. ; ordrng 1 W10811157 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Parma, Ohio 44134

Corina H

Job Details: 08/27/2021

"Cust showed pop, sent pic. CC that there was a power outage and the unit did not get cold again. Confirmed. Fz 50* ff 59*. Compressor turned on .82 amps. Let run for 15 minutes, checked the evaporator no frost pattern. Will need a new evap, and control. Office to reschedule ; ordrng 1 WP2188823 (Evaporator) and 1 W10843121 (Drier) and 1 W11190849 (Control) and 1 W10507884 (Compressor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ravenna, Ohio 44266

Brian M

Job Details: 08/27/2021

Found connections in top not connected Connected wires OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Roaming Shores, Ohio 44084

Jeff M

Job Details: 08/27/2021

The wiring harness in the rear is fried needs a harness and power cord; ordrng 1 W11551729 (Harness) and 1 TJ5604 (P cord)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Cleveland, Ohio 44108

Dan

Job Details: 08/27/2021

"Customer complaint that oven is not heating, confirmed, no power to igniter, no power from control, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10556710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 08/27/2021

"Replace valve,also delete code ran calibration and auto test pass opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 08/27/2021

Replaced the control and ui. Brought core back for return. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/27/2021

"Cc her second unit same model that was installed, top buttons UI sometimes not working or not washing going through cycle. Found wires in the power box not fully connected. Unplugged. Got smaller wire nuts and corrected wires together. Ran diagnostics, no error codes. Ran diagnostics all the way through, good. Heater came on. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near North Royalton, Ohio 44133

David R

Job Details: 08/27/2021

"Cv unit making a noise. Ran through diagnostics, ran compressor, condenser fan, ran fans, ran damper. None of the normal noises customer said sounded like what she heard. All normal sounds as of today. Cannot duplicate. Also cut off power cord tag just in case noise coming from that. Unit test good."

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ02

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/27/2021

Cust is opening the units freezer door at the left side not in the middle making the door shift too one side. This is normal with this railing setup

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFM0

Near Newburgh Heights, Ohio 44105

Corina H

Job Details: 08/27/2021

Replaced the ui. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB2

Near Ravenna, Ohio 44266

Brian M

Job Details: 08/27/2021

"Cc unit not working Found red wire burnt at terminal and damaged power cord Used harness to repair wire and replaced power cord OP Test Ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 PT400 (4 PRONG RANGE CORD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Deerfield, Ohio 44411

Brian M

Job Details: 08/27/2021

Installed actuator OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Strongsville, Ohio 44136

David R

Job Details: 08/27/2021

"Unit gaskets are seal, no gaps. Doors are not hitting each other. Opening and closing correctly. Unit is good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Diamond, Ohio 44412

Brian M

Job Details: 08/27/2021

Customer usage error Advised customer on how to use washer OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, Ohio 44108

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not spinning, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, tachometer test passed, found gear oil all over under unit, unit is not spinning just humming, unit needs new gearcase, customer does not want repair ; ordrng 1 MVWX655DW1 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW

Near South Euclid, Ohio 44121

Dan

Job Details: 08/26/2021

"Customer complaint that unit is not completing cycles, unit flashing spin light when tech arrived, unpaused unit, lid locked, unit started, ran diagnostics found f8e5(hot/cold reversed) error code, found hot and cold fill hoses reversed, corrected, ran manual test cycle, unit spins and agitates, ran recalibration cycle, , ran drain and spin, unit completed, unit is operating as designed"

We serviced a

MAYTAG COMMERCIAL WASH

Model MVWP575GW0

Near East Cleveland, Ohio 44112

Corina H

Job Details: 08/26/2021

"CC that the u it is not spinning the clothes out. Ran diag F5E1 LID SWITCH FAULT, F3E2 INLET WATER TEMPERATURE FAULT, checked the lid switch out of range. Checked the hot and cold, good. Will need a new lock. ; ordrng 1 WPW10482836 (Lid lock)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/26/2021

Found slider rails on bottom drawer missing spring clips. Replaced rails. Tested. Closing all the way. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Middlefield, Ohio 44062

Brian M

Job Details: 08/26/2021

Cc unit not washing Found sump getting power but not running Needs sump assembly Part not in stock Office to reschedule ; ordrng 1 W11025157 (pump&motor)

We serviced a

KITCHENAID RANGE

Model KGRS303BSS1

Near Chardon, Ohio 44024

Joe O

Job Details: 08/26/2021

Installed broil electrode. Tested. Op test ok

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Perry, Ohio 44081

Jeff M

Job Details: 08/26/2021

Installed the new part op tested good. Water valve

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 08/26/2021

"Rediagnosed, lock coils are good, meter was faults, unit needs new control, lock was not installed, Customer no longer wants the repair; ordrng 1 W10427967 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Cleveland, Ohio 44104

Corina H

Job Details: 08/26/2021

CC that the center burner is not working and the hinge clunks when opening. Replaced the burner and the hinge. Replaced the left side hinge from surplus stock. Opt test ok ; used 1 WPW10299227 (Hinge) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/26/2021

"Cc of leaks and clicking noise Found gearcase blowing grease all over Belt cam and actuator needed as well as gearcase ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXSB00

Near Cleveland, Ohio 44105

Corina H

Job Details: 08/26/2021

"CC that the food in the ff is freezing and no water is coming out of the dispenser. Confirmed ff 14 Fz -10. Reservoir is frozen. Thermostat is at the warmest setting. Frost pattern is good on the evap. Thermostat will not turn off. Will need a new thermostat and diffuser. ; ordrng 1 WPW10151374 (Diffuser) and 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

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