We serviced a
MAYTAG RANGE
Model MGT8655XB00
Near Strongsville, Ohio 44136
Dan
Job Details:
05/26/2021
"Installed new manifold, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44105
Jason N
Job Details:
05/26/2021
"Cc unit not cooling Customer states unit freezer is frozen up and ff section is not cooling. Found freezer door not closing fully, large gap around gasket. Evaporator fan not running, frozen up. Found loose screws on both door slides. Tightened screws on slides. Defrosted freezer, removed ice buildup around evap fan blades. Evaporator fan running. Good airflow to ff section. Advised customer to allow 24 hrs for both sections to return to desired temps. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Cleveland, Ohio 44113
Jason N
Job Details:
05/26/2021
"Cc unit not drying dishes.Ran diagnostics, found codes 8-1 for slow drain, and 7-1 for no heat. Let run diagnostics cycle in entirety. Heater turned on. No codes at end. Unit may possibly need a control. Customer paying for service call only.; ordrng 1 W10866124 (Control)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207DBL2
Near Kirtland, Ohio 44094
Joe O
Job Details:
05/26/2021
"Cc: f2e3 error, unit flashing on and offFound error code f2e3(shorted key). Found unit keeps beeping and clock turning on and off. Needs keypad and controlKeypad and control shows discontinued; ordrng 1 4451294 (Keypad(discontinued)) and 1 4448871 (Control(discontinued))"
We serviced a
KENMORE RANGE
Model 790.73433312
Near Garfield Heights, Ohio 44125
Dan
Job Details:
05/26/2021
"Customer complaint that oven is not heating and oven door seal is falling off, confirmed, found igniter weak, seal clips are ripped out, unit needs new igniter and door seal; ordrng 1 5304509706 (Igniter) and 1 316239700 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Mentor, Ohio 44060
Joe O
Job Details:
05/26/2021
"Cc: not cooling properly, intermittently making iceFound temps at 55 in ff section, and 14 in freezer. Found ff evap completely frosted over. Found thermistor reading out of range. Needs ff evap fan motor; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Madison, Ohio 44057
Brian M
Job Details:
05/26/2021
Replaced agitator OP Test Ok
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Euclid, Ohio 44123
Jason N
Job Details:
05/25/2021
"Cc unit hood light not working.Confirmed hood light not working, found bulb is open. Replaced bulb using customer supplied pre Id part. Light operation test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rock Creek, Ohio 44084
Jeff M
Job Details:
05/25/2021
Customer states the unit was making a rattling sound she does not have the water hooked up in the icemaker was in the on position. I originally put the machine in a service test cycle the dampener assembly is very quiet and the fans are quiet most likely just the icemaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rome, Ohio 44085
Jeff M
Job Details:
05/25/2021
Installed the new part op tested good. Water valve and harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Painesville, Ohio 44077
Joe O
Job Details:
05/25/2021
"Cc: chemical taste/smellFound slight chemical smell in unit. Advised customer nothing in the appliance would give off an odor. Temps checked good. Found some food in plastic wrap, advised foods not properly sealed can give off an odor. Could not locate actual cause of smell. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAB6
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/25/2021
Installed the new part op tested good. Drain pump
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, Ohio 44123
Jason N
Job Details:
05/25/2021
"Cc unit not agitating. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit not shifting. Found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replaced shifter actuator using truck stock. Reran auto test, all functions passed. Op test good."
We serviced a
GE DISHWASHER
Model GDT580SSF5SS
Near Chardon, Ohio 44024
Joe O
Job Details:
05/25/2021
"Cc: not heatingFound element at 17 ohms from control. Ran diagnostics, not heating. Needs controlCustomer does not want to repair at this time ; ordrng 1 WD21X22276 (dishwasher main boar), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD5700TQ0
Near Kirtland, Ohio 44094
Joe O
Job Details:
05/25/2021
"Cc: not startingMotor just humming. Nothing stuck in motor or blower. motor seized. Needs motor.Customer does not want to repair at this time ; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FKSS
Near Wickliffe, Ohio 44092
Jason N
Job Details:
05/25/2021
Cc unit ice maker not filling with water.Customer stated water dispense is fine. Found ice maker fill tube frozen up due to water leaking past inlet valve. Cleared ice from fill tube. Installed inlet water valve using customer supplied part. Ran manual ice maker harvest test. Ice maker indexed properly and fill mold with water. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Euclid, Ohio 44117
Jason N
Job Details:
05/25/2021
"Cc unit not draining all the way sometimes. Cust stated unit didnt drain all the way a few times, seems to be ok lately. Found unit sitting unlevel on a pallet. Leveled unit as much as possible being on a pallet on a uneven basement floor. Customer stated she needs the unit on the pallet due to the basement flooding. Ran auto test, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDW03
Near Cleveland, Ohio 44106
Jason N
Job Details:
05/25/2021
"Cc unit freezer frozen up, refrigerator not coolingFound freezer build up with frozen condensation, evaporator fan not running, no airflow to ff section. Steamed freezer clear, evaporator fan running. Checked gaskets for proper seal. All checked good, most likely a door was left open. Good airflow to ff section, op test good."
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, Ohio 44107
Marie V
Job Details:
05/25/2021
"Replace control, tested unit, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, Ohio 44107
Marie V
Job Details:
05/25/2021
"Took POP. Cc that the compressor got loud and stopped cooling, took temps 84* FF and 88* on freezer. All fans are running but compressor. Called Senior tech Brian, gave me a SP and had me verify windings on compressor, tested good. Ask me to order a compressor, parts are cover under 5 year extended warranty. Will need wise motion tech for return . ; ordrng 1 W11393142 (Compressor) and 1 W11109499 (Drier no dye)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, Ohio 44024
Brian M
Job Details:
05/25/2021
Called whirlpool they recommend replacing spray arms and manifold; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm) and 1 W10861745 (tube-feed) and 1 W10671899 (manifold)
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/25/2021
Installed lid OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Mentor, Ohio 44060
Joe O
Job Details:
05/25/2021
Cc: door swinging openAdjusted feet as much as possible. Customer has low cabinet space above unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Eastlake, Ohio 44095
Joe O
Job Details:
05/25/2021
"Cc: f6e2 error codeFound error codes f6e2(communication error) and f6e3(communication error). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Eastlake, Ohio 44095
Joe O
Job Details:
05/25/2021
Cc: Ice maker not workingFound ice maker not connected. Connected ice maker. Cycled. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Mentor, Ohio 44060
Dan
Job Details:
05/25/2021
"Customer complaint that unit is not draining, confirmed, found drain pump clogged, cleared , op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Cleveland, Ohio 44108
Dan
Job Details:
05/25/2021
"Installed new door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Wickliffe, Ohio 44092
Joe O
Job Details:
05/25/2021
"Cc: electronic sound, leakingCustomer states unit makes a sound, sounds like power up and leaking between units(stated unsure if it is refrigerator or freezer for both issues). Found drain tube plugged. Cleared drain tube. Needs controlControl shows out of stock, office to reschedule; ordrng 1 W10812033 (contrl-box)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, Ohio 44120
Jason N
Job Details:
05/25/2021
"Cc unit oven not working Customer stated unit oven stopped working after first use. Ran bake test, igniter powered on and good ignition and flame. Canceled and tried several more times. Oven working at this time. Replaced control in case there was a control issue causing his complaint. Ran bake test, good ignition and preheat. Op test good."
We serviced a
GE DRYER
Model gfds260ef0ww
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/25/2021
The fence housing is twisted I tried to bend it back in place it just will not go needs replaced; ordrng 1 WE14X20691 (Fan housing) and 1 S (S)
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/25/2021
Installed bake element Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/25/2021
The door switch failed needs replaced ; ordrng 1 WE04X28977 (Switch) and 1 S
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/25/2021
Installed the new part op tested good. Ss panel
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/25/2021
I was not able to duplicate the customers issue I did put it in diagnostics and I ran a calibration cycle unit tested good. Customer is using too much soap I coached her on the proper soap amounts
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DBL6
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
05/25/2021
"Cc unit not powering on after self cleanChecked power in to control board, found thermal fuse open. Replaced using truck stock fuse. Unit powers on. Ran bake test on upper and lower ovens, upper oven not heating, no power to elements. Unit needs upper hi limit thermostat. ; ordrng 1 WP9759242 (Thermostat), used 1 WPW10545255 (FUSE-THRML) from stock"
We serviced a
MAYTAG WASHER
Model MAV2755AWW
Near Cleveland, Ohio 44121
Jason N
Job Details:
05/25/2021
"Cc unit shaking in spin.Confirmed unit is vibrating excessively in spin. Checked level. Pulled agitator, found basket sitting offset on hub. Called BJ, suggested hub and transmission replacement, too expensive to repair. Advised customer of suggestion. Customer not repairing."
We serviced a
SAMSUNG DRYER
Model DV50F9A6EVW/A2
Near Amherst, Ohio 44001
Gabriel P
Job Details:
05/25/2021
"Found two socks jam inside blower housing,open unit and took then out,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44102
Corina H
Job Details:
05/25/2021
CC that the ice maker fell down. Found the clip to the ice maker broke off. Replaced the ice maker from t/s. Cycled ice maker. Optest ok. ; used 1 4317943 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
05/25/2021
CC that the ice maker is not dispensing the ice. Found the wires broken. Will need a new door. ; ordrng 1 LW10755680 (Door)
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
05/25/2021
"CC that there is moisture on the ui and door. Removed the vent good air flow. Checked the vent, blocked. Took picture. Optest ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF0
Near Cleveland, Ohio 44128
Dan
Job Details:
05/25/2021
"Customer complaint that unit is freezing food in fresh food section, found air damper broken, unit needs new air damper, customer does not want repair ; ordrng 1 241853801 (Air damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Parma, Ohio 44129
Marie V
Job Details:
05/25/2021
"Cc that no water is coming in and that the unit is not doing the lid lock and that it goes from sensing to wash by no water and go back to sensing. Started unit , does not add water, and valves does not sound like is getting power, agitator is moving very slow. Ran diag found error code of F7E5 shifter failure. When check under unit found that the harness wire was rubbing with clamp on drain pump and it broke the wire for shifter. Will need new harness because is too short, I put it back together so cust can use until we can come back to replace. ; ordrng 1 W11409746 (Lower harness)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Bedford, Ohio 44146
Dan
Job Details:
05/25/2021
"Model/serial tag has been removed, unable to determine model number, found gear oil all over under unit, unit needs new transmission, unit is model where tool to remove transmission is no longer available , unit cannot be repaired"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS308SSS04
Near Chagrin Falls, Ohio 44023
Dan
Job Details:
05/25/2021
"Customer complaint that unit is not heating, place glass of water in unit for 1 minute, unit did not heat, unit needs new magnetron; ordrng 1 W11346197 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Amherst, Ohio 44001
Gabriel P
Job Details:
05/25/2021
"Replace both tracks rails,opt test ok"
We serviced a
ELECTROLUX WASHER
Model EFLS617SIW0
Near Brecksville, Ohio 44141
Corina H
Job Details:
05/25/2021
"CC that there is a humming noise and the door does not unlock. Found a pod in the dispenser. Checked the fill lines, clear. Found the hot water turned off. Checked the drain pump, clear. Reset the control. Working as designed."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS11EM4EB01
Near Parma, Ohio 44129
Marie V
Job Details:
05/25/2021
"Cc that when using the oven the glass broke.confirmed replaced glass door, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Strongsville, Ohio 44136
Marie V
Job Details:
05/25/2021
"Cc that the unit wasnt cooling properly, when arrived temps were good, cust ask me to look in to unit to make sure everything looks good because they just moved and she want me to diagnose. Fans are running good,no unusual noises. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Strongsville, Ohio 44136
Marie V
Job Details:
05/25/2021
"Replaced door, tested unit op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Burton, Ohio 44021
Dan
Job Details:
05/25/2021
"Customer complaint that is not working, confirmed lights flash once then control clicks and then repeats, unit needs new control and user interface ; ordrng 1 WPW10733627 (Ui) and 1 W10906426 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ00
Near Strongsville, Ohio 44136
Marie V
Job Details:
05/25/2021
"Replaced door, tested unit. Op test ok"
We serviced a
GE DISHWASHER
Model n/a
Near Strongsville, Ohio 44136
Marie V
Job Details:
05/25/2021
"Cc that the unit is not draining, confirmed, when arrived unit had water inside, tried to cancel to get it to drain , no good. Removed all water out from unit at the drain hose by the disposal. When removed all water out, uninstalled unit to remove drain pump, found food residue cleared all out and cancel to see if drain pump will work, it did. Put everything back together and tested unit , unit is draining good. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Chagrin Falls, Ohio 44022
Dan
Job Details:
05/25/2021
"Customer complaint that unit floods dispenser and does not spin clothes properly, ran diagnostics no error codes found, unit spins, unit dispenses detergent, installed new dispenser, unable to duplicate the problem ,unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
05/25/2021
"Cc: not cleaning properly, not heatingFound error code f7e1(no heat). Ran diagnostics test cycle to reset control. Found cold water at start of cycle. Heater is functioning. Advised customer to run hot water at the sink prior to starting wash. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS2
Near Aurora, Ohio 44202
Brian M
Job Details:
05/25/2021
Installed mag abs and transformer OP Test Ok
We serviced a
MAYTAG DRYER
Model DG8410
Near Kirtland, Ohio 44094
Dan
Job Details:
05/25/2021
"Tucked wire into wire mount in cabinet, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZCB3
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/25/2021
Did each and every step of seal system but when test for any leaks before putting it into a vacuum found a restriction on cap tube did everything senior tech bj ask me to do and is not repairable office review for refund ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, Ohio 44125
Corina H
Job Details:
05/25/2021
CC that the left door is not closing. found the mullion rail not hitting the closure. Found a screw missing in the hinge. Replaced the missing screw. Door now hitting the closure. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB04
Near Streetsboro, Ohio 44241
Brian M
Job Details:
05/25/2021
"Cc unit leaking and dispenser not working correctly found leak coming from ice maker Found paddle bracket to be broken Needs icemaker and bracket ; ordrng 1 WPW10190965 (icemaker) and 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model ACR4303MFW
Near Cleveland, Ohio 44105
Corina H
Job Details:
05/25/2021
Not an amana. Has an extended warranty threw rentacenter
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS02
Near Cleveland, Ohio 44113
Corina H
Job Details:
05/25/2021
Replaced the main control. Brought the core back for return. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
05/25/2021
Found fresh food section evaporator frozen show customer the service pointer and explain what they will need and gave them estimate they will not repair
We serviced a
MAYTAG WASHER
Model MHWZ600TW
Near Streetsboro, Ohio 44241
Brian M
Job Details:
05/25/2021
Cc unit wont drain Found drain filter clogged Removed debris
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Kent, Ohio 44240
Brian M
Job Details:
05/25/2021
Cc water not cold Found water to be cold Advised on settings to colder OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Ravenna, Ohio 44266
Brian M
Job Details:
05/25/2021
Replaced door and bins OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma Heights, Ohio 44130
Gabriel P
Job Details:
05/25/2021
New part was damaged whirlpool is replacing unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Mentor, Ohio 44060
Dan
Job Details:
05/25/2021
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, Ohio 44126
Corina H
Job Details:
05/25/2021
Orion board was replaced. Verified pressure on unit and was good. Put into a vacuum and recharged with 4.5oz of R134a. Waited for unit to cool and started to cool as should temperature was at after 45min.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
05/25/2021
"Cc unit not spinning, spin light stuck onRan diagnostics, no codes stored. Ran auto test, all functions passed. Ran drain and spin, with 4 large towels. Cycle completed without issues. Could not duplicate issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, Ohio 44147
Gabriel P
Job Details:
05/25/2021
"Replace all parts,all parts still not woking will need control call whirlpool and thats what they want me to replace ; ordrng 1 W11224256 (Control)"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, Ohio 44044
Marie V
Job Details:
05/25/2021
"Cc that the unit still not spinning, it worked 3 times and started doing the same thing. Confirmed when arrived unit had water on the tub, ran a spin only. Unit only drained water out, could not get it to spin. Check for power coming in on motor. No V. Unit has spin light and lid lock turned on. But you can open the door. Tried to calm cle, it didnt worked. Waited a couple minutes and tried unit tried to spin but It failed no power going to motor. Unit will need control board. Cust will call back if he wants to continue with repair.; ordrng 1 WH49X25738 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rocky River, Ohio 44116
Corina H
Job Details:
05/25/2021
Cc that they could not dispense water or ice. Verified and found inner left hand side door liner warped causing it not to press on switch correctly for them to be able to dispense water and ice. Ordering door.; ordrng 1 W11435353 (Left door)
We serviced a
WHIRLPOOL WASHER
Model A5300XTN1
Near Geneva, Ohio 44041
Jeff M
Job Details:
05/25/2021
The dogs failed in the agitator the seal that goes in the That covers the dog assembly the seals broken; ordrng 1 80040 (Dogs) and 1 WPW10072840 (O-ring) and 1 S
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, Ohio 44077
Joe O
Job Details:
05/25/2021
Cc: not coolingFound temps at 55 in ff section and 20 in freezer. Found ff evap completely frosted over. Found thermistor out of range. Needs ff evap harness. Replaced harness. Advised customer to allow 24 hours for temps to adjust. Op test ok; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Avon, Ohio 44011
Marie V
Job Details:
05/24/2021
Replaced dispenser and ran drain and spin with rinse. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Parkman, Ohio 44080
Brian M
Job Details:
05/24/2021
"Cc unit not washing Found sump just grinding Needs sump assembly ; ordrng 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, Ohio 44080
Brian M
Job Details:
05/24/2021
"Cc unit not making ice Found several icemaker errors Icemaker not rotating Found valve also not opening Needs icemaker and valve ; ordrng 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Cleveland, Ohio 44120
Corina H
Job Details:
05/24/2021
"CC that the door does not shut. Found the left hand corner not hitting the frame, steamed out the gasket."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS
Near University Heights, Ohio 44118
Jason N
Job Details:
05/24/2021
"Cc unit frosting in freezer and compressor might be loudCustomer stated there was frost building in freezer which has since corrected itself, and compressor is loud when it first starts up then quiets down. Check freezer door gaskets and door close op. Both checked good, advised customer door may have been cracked open to let warm air in. Ran compressor test, no abnormal sounds heard from compressor. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, Ohio 44094
Dan
Job Details:
05/24/2021
Customer said they canceled appointment on Friday
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
05/24/2021
"Customer complaint that unit is not cooling, freezer section temperature at-10 degrees, fresh food section temperature at 65 degrees, found evaporator not completely defrosting, unit needs new defrost thermistor , installed new thermistor, op test good ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS01
Near Windham, Ohio 44288
Brian M
Job Details:
05/24/2021
Customer showed pop took pic Cc unit seems to be running hotter Found unit to be running about 10 degrees hotter Calibrated OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
05/24/2021
"CC that the unit is not powering on. Checked the outlet, 0 volts. Found the breaker was tripped. Turned on dryer pulling 23.3 amps, when running. Advised cust if the breaker trips again the breaker could be getting weak. Optest ok."
We serviced a
FRIGIDAIRE FREEZER
Model LGHB2869TF3
Near Ravenna, Ohio 44266
Brian M
Job Details:
05/24/2021
Cc unit not making enough ice Found bin to have ice in it and at Arrival unit was cycling on its own pushed out cubes and filled Advised to drop freezer temp to help with ice production OP Test Ok
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
05/24/2021
"Replaced the control, ui and harness. Brought the cores back for return. Started the dryer. Optest ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, Ohio 44109
Corina H
Job Details:
05/24/2021
Rather ui and main control and ui. Brought back the cores for return. Ran a calibration. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Rocky River, Ohio 44116
Corina H
Job Details:
05/24/2021
"CC that the unit sometimes works and does not. Ran diag F34 UNLOAD INDICATION f20 NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED. Tested the pressure hose clear. Wires are good. Turned unit on several times, working as designed. Cust did have a video of washer not starting. Will need a main control and pressure hose switch. Control is nla. ; ordrng 1 WPW10249845 (Pressure hose) and 1 W10251767 (Control)"
We serviced a
N/A N/A
Model n/a
Near Solon, Ohio 44139
Brian M
Job Details:
05/24/2021
No model or serial number to be found on unit Customer stated that the warranty company should have all of that info But just looking at unit It will need upper and lower door hinges Both inner door skins and screws to hold that together Will need 2 oven bulbs or assemblys ; O-emld tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lakewood, Ohio 44107
Corina H
Job Details:
05/24/2021
"Replaced the shifter. Optest ng. Drain pump still humming. Checked the wires from the control to the drain pump, shift and motor, good. Found the pressure hose kinked. Unkinked the hose. Ran a calibration. Optest ok."
We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near Solon, Ohio 44139
Brian M
Job Details:
05/24/2021
Cc unit wont turn on Could not get unit to power on no indicator light on Will need UI and control ; ordrng 1 W11112658 (cntrl-elec) and 1 W11120178 (console)
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near Garfield Heights, Ohio 44128
Brian M
Job Details:
05/24/2021
Complaint unit wont ignite Found unit need bled Bled burners all are working properly
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model LTE5243DQ6
Near Bentleyville, Ohio 44022
Brian M
Job Details:
05/24/2021
Installed suspension OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/24/2021
"Installed the new part op tested good. Valves, Dispenser"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Willoughby, Ohio 44094
Jeff M
Job Details:
05/24/2021
The lid is cracked. The leaking the customer mention of the condensation that builds up on the lid nothing I can do about that but we can replace the lid; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL WALL OVEN
Model RBD275PRS00
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
05/24/2021
"Cc unit coding f2e6, sometime display goes blank and will not respond. Found unit coding f2e6 for cancel key drive line open, when arrived, able to cancel. Code did not return after 60 seconds, as techsheet specifies, keypad checks good and control would need to be replaced. Control (8303883 )is NLA for this unit. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Westlake, Ohio 44145
Marie V
Job Details:
05/24/2021
"Replaced freezer door. Showed cust, advice to let the freezer door close at least 1 hour to let gasket seal properly, added petroleum jelly on. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, Ohio 44145
Marie V
Job Details:
05/24/2021
"When took unit apart found that the pulley was a different part, will bring old part with me for return and we have to order new part, als the new part is cheaper . Dryer kit was 43.83 new part that we need is 25.73. We will have to return 20.10. ; ordrng 1 8547174V (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near North Olmsted, Ohio 44070
Marie V
Job Details:
05/24/2021
"Cc that the unit is making a noise. Confirmed, whe press cancel to drain water unit started making a noise like something was stuck in the drain pump, confirmed. Found a piece of plastic from bottom rack wheels. Removed, also verify drain hose is installed properly. showed cust, put everything back together and tested unit and ran diag. Got error code of 5-1 door stuck open, when running cycle diverter was clicking, but it was working good, took temps found 175* when test cycle was done. Started new cycle. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/24/2021
Unit is not cooling theres no frost pattern on the evaporator the compressor is running theres no heat transfer needs a compressor and evaporator est only ; ordrng 1 W11492867 (Evap) and 1 8201675 (Compressor) and 1 S (S)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/24/2021
When arrive customer said since we left its been making ice he doesnt know what we did I told him we reboot computer and try to cycle ice maker but it would still do anything but now its been working ; O-emld tckt
