We serviced a
MAYTAG REFRIGERATOR
Model MTB1954ARW
Near Cleveland, Ohio 44111
Corina H
Job Details:
05/20/2021
CC that the unit is not cooling and the side is hot. The evaporator fan and compressor are running. Found the condenser fan not. Checked the voltage at the fan 120 volts. Will need a new condenser fan. ; ordrng 1 833697 (Condenser fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, Ohio 44124
Brian M
Job Details:
05/20/2021
Cc unit still broken Found hinge closer broken Need to reorder Icemaker not rotating Parts need reordered ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door) and 1 4317943 (icemaker only)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
05/20/2021
"Cc that the unit was banging and cust was able to see how it was hitting the sides of the washer and that sometimes they get a message about water temperature.. Ran diag got error code of F3e3 inlet water tem fault f0e4 spin limited by water temperature. Ran a self diag on unit. Hoses are good,not reverse. Ran step #2 on tech sheet , cold valve working, hot valve is working and fabric softener valve also works, unit does not have oxy valve. Check ohms on all of them I got from pin J16 1-6 1,056 ohms from j16 1-5 1,056 ohms and from j16 1-2 1,057. Tech sheet shows if valves are in range to replace main control. Also told cust that the excessive shaking could have been a off balance load, cust said that he thinks that it was a comforter. Advice cust that the office will contact once we have ETA on the part.; ordrng 1 W11510463 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, Ohio 44055
Marie V
Job Details:
05/20/2021
"Cc that the unit is not making ice. Confirmed . Took temps found fresh food section 40* and 8* on freezer. Icemaker has ice in it, it was turned off. Turned back on it when to home position, I reset the ice maker and if cycle and filled with water. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Amherst, Ohio 44001
Marie V
Job Details:
05/19/2021
"Replaced dispenser and valves, ran step 12, pass. Op test ok"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFW3
Near Eastlake, Ohio 44095
Corina H
Job Details:
05/19/2021
"Replaced the turntable, control and support. Tested the turntable. Optest ok"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Willoughby, Ohio 44094
Corina H
Job Details:
05/19/2021
"CC that the door does not close correctly. Opened the door, opens and closes properly. Door is straight when the door is opened. Hinges are good. Optest ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ3
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/19/2021
Hinges needed some grease correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/19/2021
"Freezer light was dim replace,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Willoughby, Ohio 44094
Corina H
Job Details:
05/19/2021
CC that the unit is leaking water. Door seal is good. The drain pump is good. Door closes tight. No damage to the cabinet. Optest ok.
We serviced a
SAMSUNG DRYER
Model DV405ETPASUAA
Near Ashtabula, Ohio 44004
Brian M
Job Details:
05/19/2021
Installed thermostats OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Wellington, Ohio 44090
David R
Job Details:
05/19/2021
"Cc unit locked up at controls and could not press any options. Went over owners manual with customer about being able to lock unit and no other options can be selected. Ran diagnostics, no error codes. All components working. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chesterland, Ohio 44026
Jason N
Job Details:
05/19/2021
"Cc unit making clunking sound when in wash cycle.Customer states unit is making noise when agitating, never made noise before. Ran auto test, noticed agitation is noisier the normal. Checked agitator for tightness, good. Checked components under unit. Found oil leaking from gearcase. Unit needs gearcase, shifter is also saturated with oil, will replace as well. Parts not showing in stock on Marcone, office to contact customer for next service date. ; ordrng 1 W11423758 (Gearcase) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chardon, Ohio 44024
Jason N
Job Details:
05/19/2021
Installed drive parts. Ran auto test and calibration. No abnormal sounds heard. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS
Near Mentor-on-the-Lake, Ohio 44060
Dan
Job Details:
05/19/2021
"Customer complaint that mullion does not catch on mullion opener, confirmed, leveled unit, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HV
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/19/2021
Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Avon Lake, Ohio 44012
Marie V
Job Details:
05/19/2021
"Replaced part, tested unit for leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brecksville, Ohio 44141
David R
Job Details:
05/19/2021
"Cc FZ door not closing. Found rails not closing or opening. Will need rails. Broke Icemaker trying to open and diagnose. No charge for that. Ordering. ; ordrng 1 4317943 (Icemaker) and 1 WPW10397636 (Left slide) and 1 WPW10397635 (Right slide), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, Ohio 44024
Brian M
Job Details:
05/19/2021
Installed gasket dispenser and and seal Ran auto test No leak at this time
We serviced a
MAYTAG RANGE
Model MEW9530FZ04
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
05/19/2021
"Customer complaints of smelling oil from manufacture and oil not burning away preheat to 500 degrees and smell it ,advise then to continue to burn it cause sometimes it could take weeks calling whirlpool to document it spoke to bruce, he said to have customer run self clean without the racks,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Beachwood, Ohio 44122
Jason N
Job Details:
05/19/2021
"Cc unit not washing dishes, detergent left inside. Ran diagnostics, found codes 7-1 for no heat, 8-1 for slow drain, and 6-1 for no/low water flow. Wash motor did not turn on in diagnostic cycle. Checked power to wash motor from control board, good at 122v. Unit needs wash motor. Customer not repairing at this time, estimate only.; ordrng 1 W10805015 (Motor/pump assembly)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Brecksville, Ohio 44141
David R
Job Details:
05/19/2021
Cc unit not working. Found broken pulley and belt. Replaced from t/s. Tested. Good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE RANGE
Model JBP66E0H1BB
Near Madison, Ohio 44057
Jeff M
Job Details:
05/19/2021
The bake element is open needs replaced ; ordrng 1 WB44T10011 (Element) and 1 S (S)
We serviced a
WHIRLPOOL WASHER
Model WFW9600TA01
Near Madison, Ohio 44057
Jeff M
Job Details:
05/19/2021
The units not draining out the drain pump is not plugged it has failed needs a new drain pump estimate only; ordrng 1 280187 (Pump) and 1 S (S)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon Lake, Ohio 44012
Marie V
Job Details:
05/19/2021
"Cc that the unit shakes a lot. Ran diag found f8e5 hot and cold reverse. Push down on suspension and they were bad. They will need to be replaced, also check the unit on high speed spin and when lock the door notice that the lid lock was also bad, cust said that shes been having problems with that too as well. When put unit on high speed spin it was going everywhere unit will need suspension and lid lock.; ordrng 1 W10404050 (Lidlock) and 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, Ohio 44060
Dan
Job Details:
05/19/2021
"Customer complaint that unit is not making ice, found wires broken in door harness, unit needs new door; ordrng 1 LW11089011 (Frz door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/19/2021
The screws in the door keep getting loose screws mounted in the door the holes are stripped out needs a new door. No eta ; ordrng 1 12977880SQ (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Rocky River, Ohio 44116
Marie V
Job Details:
05/19/2021
"Cc that on any load they press start, unit will add water and from 55 min drops down to 5 and get a error code of Overload and it drains the water out but not all the way then they have to run drain and spin in low. Ran diag no error codes shown, unit when straight to test cycle. When unit was doing the test cycle it got stuck in C1 witch it says that it will fill to min water lever, unit just kept filling and filling so I pass that step to continue. Check the pressure hose not clogged. Called senior tech BJ to confirm diag, unit will need main control. ; ordrng 1 W10761028 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV393GTPAWR/A1
Near Mentor-on-the-Lake, Ohio 44060
Jeff M
Job Details:
05/19/2021
pulley failed estimate only; ordrng 1 DC93-00634A (Pulley) and 1 S (S)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willoughby, Ohio 44094
Jeff M
Job Details:
05/19/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Wickliffe, Ohio 44092
Jeff M
Job Details:
05/19/2021
Customer was hearing the centrifugal switch open and close she states she did not hear the noise before but I insured her that that noise was and is completely normal
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/19/2021
The unit is leaking from the drain pump and pulled the pump out the seals all looked good there is some damage from the previous pump on the assembly itself ordering a new sump motor and drain pump; ordrng 1 W11416363 (Pump) and 1 W11497943 (Drain pump)
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, Ohio 44131
Corina H
Job Details:
05/19/2021
CC that the lower oven is not working. Confirmed. Checked the thermal fuse on the lower oven open. Will need a new fuse. ; ordrng 1 WP3196548 (Thermal fuse)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
05/19/2021
Temperature was 16 degrees on freezer not to cold but there was frost on evaporator and defrost is working did not feel enough air going to fridge call bj senior tech he said it may not be running longer had me check few things it will need control and thermistor and fan ; ordrng 1 W11190849 (Control) and 1 WPW10384183 (Thermister) and 1 WP2315549 (Fan)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, Ohio 44131
Corina H
Job Details:
05/19/2021
"CC that the unit does not turn on. Ran diag f6e2 Communication Error: UI Cannot Hear ACU, ran test 1 main control has 120 volts, led light is flashing. Has the dc volt. Will need a main control and ui; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brooklyn, Ohio 44144
David R
Job Details:
05/19/2021
"Cc ice on back wall, FZ making noise, door has been closed. Today fan has stopped working, defrost issue as well. Also ice buildup under evap tray as well. S38253 covers part for tube drain. Checked and getting voltage to fan. Customer paid SVC, do not order parts ; ordrng 1 WPW10464673 (FZ fan) and 1 WPW10383615 (Thermistor) and 1 W11190084 (Tube drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
05/19/2021
"Cc unit not adding hot water.Ran diagnostics, no codes stored. Ran auto test, unit valves functioning properly, both hot and cold are flowing into unit. Ran normal wash test, water temperature in tub reaching 80 degrees on hot setting. Called wp techline, Joel, normal operation, units will not achieve a true hot setting, will always mix with cold water. No true measurable water temperature for any setting. Unit is working as designed."
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAE29
Near Beachwood, Ohio 44122
Jason N
Job Details:
05/19/2021
"Cc unit oven not workingRan bake test, ignitor not glowing. Checked voltage into ignitor on bake, good at 122v. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Good ignition and preheat. Op test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Avon, Ohio 44011
Corina H
Job Details:
05/19/2021
"CC that the unit does not spin. Ran diag no codes. Ran a manual agitate and spin,, both working. Ran a calibration. Started a drain and spin. Optest ok."
We serviced a
MAYTAG WASHER
Model MVWC416FW
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
05/19/2021
The bearings in the transmission case it failed the unit is leaking needs a new belt splotch and transmission; ordrng 1 W11454372 (Gear case) and 1 W11239857 (Belt) and 1 W10721967 (Splutch kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
05/19/2021
The unit is leaking from the rear I found one of the Freon lines on the compressor is heavily frosted over indicating that the unit is overcharged with butane. This is a 600 a machine I talked with Brian we determined that it needs a compressor and a dye dryer along with a CFC tech that is caring butane; ordrng 1 W11370574 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
05/19/2021
"Found belt stretch and pulley strip also shifter stuck not shifter time to time replaced parts from truck stock,opt test ok ; used 1 Wpw10006384 (Belt drive), 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Amherst, Ohio 44001
Gabriel P
Job Details:
05/19/2021
Found ice clumping together gave customer some advise on what to prevent that from happening everything working as designed
We serviced a
AMANA DRYER
Model NED4655EW1
Near Huntsburg, Ohio 44046
Brian M
Job Details:
05/19/2021
Cc of spark Checked over unit didnt see any sign of a ark or spark Plugged unit in getting 250v Unit started no issue found at this time
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS6
Near Highland Heights, Ohio 44143
Dan
Job Details:
05/19/2021
"Part recieved was loose in package, antenna is damaged (see pics), reordering magnetron ; ordrng 1 W11402082 (Magnetron)"
We serviced a
KENMORE DRYER
Model 11070222512
Near Middlefield, Ohio 44062
Brian M
Job Details:
05/19/2021
Cc of noise Found noise to be a roller Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH
Near Lyndhurst, Ohio 44124
Dan
Job Details:
05/19/2021
"Installed new sump assembly and screen, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/19/2021
Installed old control Installed UI Unit started up and was cooling Advised to watch for 48 hours
We serviced a
GE REFRIGERATOR
Model n/a
Near Parma, Ohio 44129
Marie V
Job Details:
05/19/2021
"Cc that she cant open the freezer door. Confirmed took pics of unit but is missing the mod and serial, without it we cant get any parts, Called senior tech Brian and ask him what should I do, he told me to tell the cust to leave unit unplugged so it can defrost and that without mod and serial we cant get parts for unit so just let her now if she finds it give us a call back when unit is defrosted so we can diag and get the proper parts for it"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM02
Near Brecksville, Ohio 44141
Dan
Job Details:
05/19/2021
"Installed new door stop, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Olmsted Falls, Ohio 44138
Marie V
Job Details:
05/19/2021
"Replaced gearcase, Cali unit and ran auto test.op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Maple Heights, Ohio 44137
Dan
Job Details:
05/19/2021
"Installed new felt, unit is not installed, cannot test"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, Ohio 44139
Dan
Job Details:
05/19/2021
"Customer complaint that unit is not spinning enough moisture out of clothes, customer hand me a damp towel from a load she had ran early today, towel was as damp as any other comparable unit would have left it, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins , ran low speed spin, unit spun slower, called whirlpool techline drew, all components check good, motor windings at 6.6ohms, unit is operating as designed"
We serviced a
N/A N/A
Model LDE7304ACE
Near University Heights, Ohio 44118
Jason N
Job Details:
05/19/2021
"Cc unit making dark marks on clothing Found drum is hanging down on rear bulkhead, lot of movement. Pulled unit apart, found one rear roller completely missing, broken. Clothing is getting caught between bulkhead and drum during cycle. Unit needs rear rollers replaced. ; ordrng 2 12001541 (Drum roller)s and 2 WP9703438 (Clip)s"
We serviced a
WHIRLPOOL DRYER
Model LDE9806ACE
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
05/19/2021
"Cc unit has a burning smell and not drying clothes.Inspected unit, found nothing unusual with wiring or element. All thermals tested good. Ran dryer op test, found unit making loud rattling noise. Found blower wheel loose and free spinning on motor shaft. Unit needs blower wheel. ; ordrng 1 Y303836 (Blower wheel) and 1 WP9703438 (Retaining ring)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Moreland Hills, Ohio 44022
Dan
Job Details:
05/19/2021
"Installed new drain hose, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
05/19/2021
"Cc lid lock not working, light flashing.Ran manual lid lock test, confirmed lid will not lock. Replaced lid lock using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/19/2021
Cc unit loud while microwaving Found microwave fan damaged and making noise Needs fan housing assembly ; ordrng 1 W11344874 (Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near North Royalton, Ohio 44133
David R
Job Details:
05/19/2021
"Cc unit sounds loud when locking and when cycle is over no noise. Confirmed that the End Beep options was turned off. Let customer know the different levels it can turn up to. Can also refer back to owners manual as well. Went through diagnostics, no error codes. Locking sound is normal. Unit test good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Olmsted, Ohio 44070
Marie V
Job Details:
05/19/2021
"Cc that the unit is not always spinning the cloth out. Got error code of F7E6 motor fault and that sometimes it shakes a lot. Took a look underneath unit. Found shifter off place. Replaced from T/S , ran calibration and auto test, pass. Told cust how to load washer because now is a little different from what weareuse to. If it goes off balance to press start and rearrange clothes and press start to continue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, Ohio 44136
David R
Job Details:
05/19/2021
"Cc unit will sometimes cut off midway through or at beginning off cycle. Clothes still wet. Put watt meter on ran a diagnostics, power did not drop. Ran a high spin. Tested good. F0E3, F1E2. Did a factory reset and calibration. Order control. ; ordrng 1 W11419171 (Control)"
We serviced a
KENMORE RANGE
Model 79074333310
Near Streetsboro, Ohio 44241
Brian M
Job Details:
05/19/2021
Installed igniterOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL ICEMAKER
Model GI15NDXZS0
Near Strongsville, Ohio 44149
David R
Job Details:
05/19/2021
Replaced part. Tested. Good. Running clean cycle with cleaning in it. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Amherst, Ohio 44001
Gabriel P
Job Details:
05/19/2021
Found Freon bubbleling inside lines explain customer is a normal sound
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elyria, Ohio 44035
Gabriel P
Job Details:
05/19/2021
"Gearcase leaking lots of oil gave estimate customer not fixing ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Avon, Ohio 44011
Corina H
Job Details:
05/19/2021
"CC that the unit is not cooling. Unit was unplugged. Ran diag thermistors passed. The evap fan compressor and condenser fan turns on,good frost pattern on the evap. Optest ok."
We serviced a
WHIRLPOOL DRYER
Model WGD4850XQ1
Near Bay Village, Ohio 44140
Corina H
Job Details:
05/19/2021
CC that the unit is not heating. Found the thermal fuse is open. Will need a new fuse. Replaced the thermal fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, Ohio 44109
Corina H
Job Details:
05/19/2021
"CC that there is a thumping noise. Replaced the dryer repair kit. Optest ng. Checked the blower wheel, clear. Checked the felt. Found a piece of felt riding on the support rollers. Remote excessive felt. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44102
Corina H
Job Details:
05/19/2021
"CC that the unit is humming. Found the drain pump running. Held the start button in for 10 seconds. Ran diag F8e1 long fill no fill. Checked the hot and cold valves, were turned off. Correct. Ran a calibration. Optest ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, Ohio 44124
Dan
Job Details:
05/19/2021
"Installed new closer and ice maker , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Amherst, Ohio 44001
David R
Job Details:
05/19/2021
"Found filter not positioned all the way in, causing no water to come out dispenser or to ice. Corrected, tested, good water flow from dispenser and Icemaker cycled and called for water. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, Ohio 44077
Dan
Job Details:
05/19/2021
"No adult home at house, customer will need to be rescheduled ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Amherst, Ohio 44001
David R
Job Details:
05/19/2021
Replaced parts. Tested. Called for water. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
05/19/2021
Cc that the freezer light is not working and that the right hand side door opens up too quick and it bounce back.replaced freezer light and leveled unit to avoid that problem . Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rootstown, Ohio 44272
Brian M
Job Details:
05/19/2021
Cc of noise and unit not blowing Found blower blade stripped out Replaced using back truck stock OP Test Ok ; used 1 Wp6954089 (Blower) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, Ohio 44047
Brian M
Job Details:
05/19/2021
Installed wiring harness Ran several test to verify everything functioning Ran quick was with customer There was a ton of soap left in system advised to run quick was another time to help rinse out the soap in the tub
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, Ohio 44109
Jason N
Job Details:
05/19/2021
"Swapped parts over to new door, installed new door. Tested dispense functions. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44102
Corina H
Job Details:
05/18/2021
Replaced the rail. Optest ok.
We serviced a
SAMSUNG DRYER
Model DV210AEWXAA
Near Cleveland, Ohio 44144
Corina H
Job Details:
05/18/2021
"CC that the dryer does not turn on, heard a thump. Found the dryer belt is broken. Will need a new belt. Replaced the belt from t/s. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near University Heights, Ohio 44118
Corina H
Job Details:
05/18/2021
Cc that under refrigerator was still leaking. Verified and found filter housing leaking will need filter housing replaced. Cust is using a non oem filter. Found the filter to the housing is dripping with water. Took pictures of the flooring. Advised cust to replace the saddle valve with an inline valve. Will need a new housing and grill. ; ordrng 1 WPW10121138 (Filter housing) and 1 WPW10184880 (Grill) and 1 WP2260518B (Cap)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44120
Corina H
Job Details:
05/18/2021
"Entitlement is good. CC that the unit does not work. Ran diag F5E1 LID SWITCH FAULT, F5E3 LID UNLOCK FAULT. Cleared the codes. Tested the lock, out of range. Will need a new lock. Replaced the lock from t/s. Ran a rinse and spin. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Perry, Ohio 44081
Dan
Job Details:
05/18/2021
"Installed new gearcase and belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model AFD2535FES
Near Chardon, Ohio 44024
Brian M
Job Details:
05/18/2021
Recovered refrigerant Installed evap Flushed unit 3 times with nitrogen Ran 28 inch vac Recharged still going into 20 inch vac Called whirlpool non repairable restriction in cap tube on condenser. Condenser non replaceable
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/18/2021
Installed the new part op tested good.. I have the old one for return
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near Kirtland, Ohio 44094
Jeff M
Job Details:
05/18/2021
There is frost buildup inside the evaporator the house is the icemaker needs a new seal kit. The evaporator fan in the freezer has failed also needs to be replaced; ordrng 1 5303918784 (Gasket kit) and 1 809069201 (Evap fan) and 1 S (S)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Elyria, Ohio 44035
Gabriel P
Job Details:
05/18/2021
"Replace parts,opt test ok"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Warrensville Heights, Ohio 44128
Corina H
Job Details:
05/18/2021
"Replaced the gearcase, cam, shifter, motor, capacitor and belt. The cam that was here was missing a part. Used my cam from t/s. Ran a calibration. Started a load of clothes. Optest ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW0
Near Burton, Ohio 44021
Brian M
Job Details:
05/18/2021
Cc unit not turning on Pushed button unit started no issue found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Solon, Ohio 44139
Jason N
Job Details:
05/18/2021
Installed ff evaporator cover. Evaporator fan running. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Painesville, Ohio 44077
Dan
Job Details:
05/18/2021
"Customer complaint of loud noise, noise is agitator , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HZ0
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/18/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, Ohio 44241
Brian M
Job Details:
05/18/2021
Cc of noise Ran test cycle noise customer Is hearing is the clutch activated OP Test Ok
We serviced a
GE RANGE
Model JBP90AS1 AA
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/18/2021
Lightning struck the house probably about two weeks ago customer told me control board failed part is discontinued customer will buy new
We serviced a
GE DISHWASHER
Model DDT57SGF2BB
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/18/2021
I install the new part it did not work. I found a tech sheet online I tested the turbidity sensor it was open needs a new sensor; ordrng 1 WD21X10494 (T sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Kent, Ohio 44240
Brian M
Job Details:
05/18/2021
Cc of noise and ice cracking Found normal operating noises Could not determine issue with ice Unit is producing ice fine just has cracks in cubes Advised to lower temps
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Ravenna, Ohio 44266
Brian M
Job Details:
05/18/2021
Cc shelf sagging Found shelf bowed needs shelf and rack No need for return customer to install ; ordrng 1 WPW10486290 (shelf-glas) and 1 WPW10468557 (track) and 1 WPW10468556 (track) and 1 WPW10468555 (track)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Aurora, Ohio 44202
Brian M
Job Details:
05/18/2021
Cc of unit grinding Could not duplicate noise but found stator bolt missing Replaced stator bolt Ran another test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Aurora, Ohio 44202
Brian M
Job Details:
05/18/2021
"Cc of error Found stored errors f6e2 and e3 Needs control and UI ; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mantua, Ohio 44255
Brian M
Job Details:
05/18/2021
Cc unit not drying Found error for vent stuck and wash motor Could not get unit to run auto test kept shutting off Needs control ; ordrng 1 W11410070 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Amherst, Ohio 44001
Gabriel P
Job Details:
05/18/2021
"Replace pump assembly then ran calibration test pass,opt test ok"
