Near Bay Village, OH 44140
Gabriel P
Job Details: 05/02/2019
RANGE WHIRLPOOL WFE770H0FZ1 "No issues found customer not use to using new appliance he still learning he didn’t know front burner has a higher ptu,opt test ok"
Near Berea, OH 44017
Macaulay G.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Water pressure to unit is low, causing small cubes. Valve for water supply was not completely open. Adjusted valve, all tested ok."
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/02/2019
WASHER MAYTAG MVWB765FW1 Unit had a curtain stuck underneath of agitator. Removed agitator to get to curtain. All tested ok.
Near Newbury Township, OH 44065
Joe O
Job Details: 05/02/2019
DRYER AMANA LEA50AW Cc: not heatingFound thermal fuse open no continuity Found heater cycling thermostat openFound element to have openNeeds element thermal fuse and heater cycling thermostatCustomer does not want to repair at this time
Near Moreland Hills, OH 44022
Joe O
Job Details: 05/02/2019
DISHWASHER KITCHENAID KUDS35FXSS9 Cc: leakingRan test cycleUnit filled and diverted the water pressure between upper and lower racksDid not see any leakingChecked float and switch no sticking and switch is functioningDrained unit started another cycleUnit functioning as designedOp test ok
Near Solon, OH 44139
Joe O
Job Details: 05/02/2019
DISHWASHER KITCHENAID KUDT03FTPA3 Installed door latchRan test cycleOp test ok
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/02/2019
DISHWASHER KITCHENAID KUDC03IVBL3 Cc: lights flashing and unit will not startFound unit to be receiving proper power Tech sheet states unit has a short circuit in keypad or controlFollowed steps per tech sheetUnit needs key pad
Near Perry, OH 44081
Jason N
Job Details: 05/02/2019
DRYER KENMORE 110.950814 "Cc unit does not heatRan cycle, watched flame, flame ignited once, then did not again on successive attempts, checked Toc, and flame sensor, both test good, ignitor not receiving 120v, checked thermals, found thermal fuse open. Replaced using truck stock
Near Cleveland, OH 44105
Paul P.
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Tested dishwasher, found error codes 1-2,:control software, and 7-1, no heat. All connections seated properly, heater reading out of ohms range (well over 30 ohms). Office to order control and heater element.; ordrng 1 W10703867 (heater) and 1 W10909702
Near Perry Township, OH 44081
Jason N
Job Details: 05/02/2019
WASHER MAYTAG MVWB835DC4 "Cc clicking noises from unitRan entitlement Ran diagnostics, found code f9e2 for water ring detectedRan auto test, no abnormal sounds present. Customer said she looked up online and said it might need a tub seal and bearing...Ran wash test towels, on dra
Near WILOUGHBY HLS, OH 44092
Jason N
Job Details: 05/02/2019
FREEZER MAYTAG MRT118FFFH01 "Cc unit has frost in freezerFound unit evap cover covered in frost, removed, found evap fan not running and evap covered in light frost. Steamed clear, tested evap motor, open, unit needs evap fan motor, replaced using truck stock. Evap fan now operation
Near Madison, OH 44057
Jeff M
Job Details: 05/02/2019
WASHER MAYTAG MVWB765FW3 Customer is telling me that when it fills with water it trickles into the drum I couldn’t even get it to run. The user interface was nonresponsive to half of what I was pressing the lid lock only functions when it wants to which also could be a main contr
Near Cleveland, OH 44113
Jason N
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDF520PADM0 "Installed listed gasket. Ran wash test, op test good."
Near Euclid, OH 44117
Jason N
Job Details: 05/02/2019
DRYER MAYTAG MDE9700AYW "Cc unit not workingTurned on for test cycle. Unit making loud screeching/scrapping. Customer said it’s leaving black marks on clothing as well. Found drum very loose, top of drum in rear has eroded due to metal to metal contact, drum would need replaced.
Near Maple Heights, OH 44137
Jeff M
Job Details: 05/02/2019
SXS REFRIGERATOR WHIRLPOOL WRS555SIHZ00 The unit isn’t making ice the ICEMAKER is getting 14vdc the unit needs a new ice maker ; ordrng 1 W10873791 (ICEMAKER )
Near Euclid, OH 44117
Jason N
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW4815EW0 "Cc unit not draining water left in tubFound unit stuck in drain, will not reset. Drained tub of water, pulled drain pump, found large sewing needle stuck in impeller, removed and ran auto test. Op test good."
Near South Euclid, OH 44124
Jason N
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Customer showed popPrepared epoxy according to instructions. Filled in crack in bottom on ff liner with epoxy. Advised customer to allow up to 24 hrs for full cure.
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 05/02/2019
WASHER MAYTAG MVWB765FW There is a squeaking sound coming from the transmission I took the rotor apart it could not find any signs of squeaking but I did find signs of oil the unit will need a new transmission stater shifter rotor; ordrng 1 W10754448 (clutch) and 1 W10811956 (TR
Near Beachwood, OH 44122
Jeff M
Job Details: 05/02/2019
RANGE KITCHENAID KEBS207SSS04 The upper oven I witnessed it work perfectly fine for five minutes and then completely stopped working altogether after 20 minutes I was able to touch the element the relay was still engaged at the control but the element was not on. Unfortunately the mai
Near Rocky River, OH 44116
Corina B
Job Details: 05/02/2019
REFRIGERATOR JENN-AIR JFC2290VEM7 CC that the unit is not cooling. Ff 45 fz 35. Checked the evap. No frost pattern on the evap. Will need a new evap. Customer does not want to repair
Near Edgewood, OH 44004
Arthur V
Job Details: 05/02/2019
WASHER MAYTAG MVWX655DW1 Applied 120 v to unit. No response. No light on control. Needs control ; ordrng 1 W11116592 (cntrl-elec)
Near North Olmsted, OH 44070
Corina B
Job Details: 05/02/2019
WASHER MAYTAG MHW3505FW1 "CC the the washer adds minutes to cycles when first starting the control. Ran diag F8e3 OVERFLOW CONDITION, F3e1 WATER LEVEL SYSTEM ERROR, f5e4 DOOR NOT OPENED BETWEEN CYCLES. Checked the pressure hose, clear. Checked drain hose, clear. Started a delicat
Near Westlake, OH 44145
Corina B
Job Details: 05/02/2019
DRYER MAYTAG MGDB835DW4 "Cust showed pop, sent pic, CC that the unit is not heating. Igniter cycles, no gas. Found the connection in a molex plug not seated properly. Seated the wire in the molex plug. Optest ok."
Near Brook Park, OH 44142
Corina B
Job Details: 05/02/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Replaced the control and defrost timer. Optest ok. No water going to the refrigerator.
Near North Royalton, OH 44133
Macaulay G.
Job Details: 05/02/2019
OTR MICROWAVE KITCHENAID KHMC1857BSS1 Door is not closing and light is staying on. Replaced door switches from truck stock. All tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Brecksville, OH 44141
Macaulay G.
Job Details: 05/02/2019
RANGE WHIRLPOOL WFE505W0HW0 Replaced gasket. All tested ok.
Near Solon, OH 44139
Brian M
Job Details: 05/02/2019
REFRIGERATOR GE GSH25JSTASS installed the heater for water line and the John guess fitting was leaking a little bit when testing so I went to readjust it and the water line broke off at the hinge of the doorThere is no way to replace water line on this door Customer would need new d
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 05/02/2019
OTR MICROWAVE WHIRLPOOL UMV1160CW3 Replaced diode and magnetron. All tested ok.
Near Willowick, OH 44095
Jeff M
Job Details: 05/02/2019
WALL OVEN WHIRLPOOL WOS11EM4EB01 Installed new part unit op tested good. Recommended to customer to not use until the cabinet is re-done the base of the cabinet is open creating a vacuum for improper airflow
Near Cleveland, OH 44134
Corey L.
Job Details: 05/02/2019
WASHER MAYTAG MVWB765FW0 "Customer complaint of an lf code once it fills agitates drains and tries to refill, ran diagnostics found f0e3 over load, f0e5 stuck button and f8e1 long fill/no fill, started cycle, found water off, found drain house only about 25 inches above ground on
Near Parma, OH 44134
Corey L.
Job Details: 05/02/2019
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint light bulb blew and cover can’t be removed, removed light cover with a padded wrench and found light bulb loose, power to unit good, customer had new bulb, replaced bulb, op test good"
Near Avon, OH 44011
Gabriel P
Job Details: 05/02/2019
REFRIGERATOR GE PSC25SGSCSS "Found drain pump clogged with rust also drain pan has 8 pin holes that could be one of reasons why leaking inside ; ordrng 1 WR17X11843 (trough drain asm 33.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Independence, OH 44131
Corey L.
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not turning on just making a noise did not not drain water from basket, confirmed full wet load in unit, found drain hose wrapped around back of sink, with an aftermarket rubber hose attached that was kinked in two places, remov
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL KSCS25FTMK02 "Found valve leaking underneath try repairing it by cutting the line on the tip but didn’t help ordering valve giving estimate ; ordrng 1 WPW10159840 (valve 133.60), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stoc
Near Solon, OH 44139
Corey L.
Job Details: 05/02/2019
WASHER WHIRLPOOL MAH9700AWW "Customer complaint washer won’t spin with any clothes in but does empty, started spin cycle unit spun and advanced to high spin, let run 14 min of a 18 min cycle, paused and added a load of clothes, unit began to spin then stopped with the E3 error, hall
Near Broadview Heights, OH 44147
Paul P.
Job Details: 05/02/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced drum and installed kit. Tested dryer on timed dry, now operating properly."
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Found heater open and error code f7e1 heating and no heating follow steps on error code f7e1 ask me to replace control ordering parts needed ; ordrng 1 W10518394 (heater) and 1 W10854231 (cntrl-elec)
Near Painesville Township, OH 44077
Dan H
Job Details: 05/02/2019
DRYER WHIRLPOOL WED4800XQ3 "Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a poten
Near Cleveland, OH 44103
Dan H
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWT02 "Installed new ice door chute, op test good"
Near Cleveland, OH 44113
Dan H
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDFE104DSS0 "Customer complaint that unit is not draining, confirmed, unit needs new drain pump , installed new drain pump, op test good ; used 1 WPW10348269 (PUMP-DRAIN 71.02) from stock"
Near North Ridgeville, OH 44039
Paul P.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed water valve. Quarter turn water valve behind refrigerator meets the recommended installation. Initiated harvest and fill, ice maker filling properly, proper pressure. Set down mitigation mat."
Near Brecksville, OH 44141
Paul P.
Job Details: 05/02/2019
WASHER MAYTAG MVWB765FW3 "Installed agitator, ran calibration and diagnostics, now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Near Parma, OH 44134
Paul P.
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Note: washer just installed, took pictures of MS and warranty pages. Found machine not going in to spin, ran diagnostics to clear error codes and calibrated. Now operating properly. Did not set down mitigation mat, washer is in basement near floor drain.
Near Concord Township, OH 44077
Arthur V
Job Details: 05/02/2019
MICROWAVE JENN-AIR JMDFS24GS00 Replaced panel control. Op test good. Customer to monitor
Near Beachwood, OH 44122
Joe O
Job Details: 05/02/2019
DISHWASHER KITCHENAID KUDS30FXPA4 Installed uiRan test cycleOp test ok
Near Russell Center, OH 44072
Joe O
Job Details: 05/02/2019
DISHWASHER MAYTAG MDB6100AWW Installed controlRan test cycleOp test ok
Near Mayfield, OH 44143
Joe O
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL MDBH945AWQ Cc: grinding noises Found debris stuck in lower sprayer arm causing it to sit unleveled and hit the lower rackRemoved debrisOp test ok
Near Chesterland, OH 44026
Joe O
Job Details: 05/02/2019
REFRIGERATOR MAYTAG MFI2569VEM4 Cc: unit has power but is not workingFound ui to be shorted out and not receiving proper power from controlReached out to BM advised that the control shorts out and causes the ui to act upNeeds control boardCustomer does not want to repair at this time
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 05/02/2019
DBL WALL OVEN FRIGIDAIRE FGET3065PFD "Customer complaint lower bake not working, confirmed started bake for 350, broil and convect turn on for preheat bake element does not, found bake element open, unint needs bake element; ordrng 1 808650402 (element)"
Near Cleveland, OH 44107
Corina B
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 "CC that the unit is not working. Ran diag 4-3- wash Motor Not Running, checked the control 0 volts to the pump and motor. Will need a control and pump and motor. Office to order parts; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)"
Near LaGrange Township, OH 44050
David R
Job Details: 05/02/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Fz bottom had ice. Found debris in drain tube. Cleared and steamed ice. Op test ok.
Near North Ridgeville, OH 44039
David R
Job Details: 05/02/2019
WASHER MAYTAG MVWB865GW0 "F8E1,F3E2. Long fill error code, checked valves, found open hot valve. Replaced with t/s. Tested, calibrated load size. Op test ok.; used 1 W11165546 (VALVE) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 05/02/2019
MICROWAVE GE PSB9120SF1SS Installed new part unit op tested good
Near Avon, OH 44011
David R
Job Details: 05/02/2019
WASHER MAYTAG MVWX655DW1 "No error codes, basket is moving freely. Went through high and low spin/agitate on manual, no noise. All components look good, no signs of grease. Drain pump is working. Op test ok"
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Door itself is warped. Office to order door.; ordrng 1 W11102809 (BLACK DOOR)
Near Elyria, OH 44035
David R
Job Details: 05/02/2019
WASHER MAYTAG MHW3505FW0 "Cc, Front loader, gasket is full with water, washes clothes fine. Found debris clogging up holes. Removed and vacuumed out all water. Tested in service mode. Op test ok."
Near Cleveland, OH 44109
Corey L.
Job Details: 05/02/2019
DISHWASHER KITCHENAID KUDC10FXSS5 "Customer complaint of a burning smell and started a cycle, unit filled and could then smell an electrical smell, found control failed and neutral wire at control is damaged, power supply cord not damaged; ordrng 1 W10871222 (harns-wire) and 1 W11035586 (
Near Cleveland, OH 44105
Dan H
Job Details: 05/02/2019
WASHER AMANA NTW4516FW1 "Installed new gearcase, op test good"
Near Beachwood, OH 44122
Corey L.
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW7000DW3 "Customer complaint washer won’t start and demonstrated starting a cycle lid lock clicks then shuts off, ran diagnostics foun f5e1 and f5e2, cleared, found oxi built up in lid lock bezel preventing lid from fully shutting, cleaned asm, ran lid lock test s
Near Independence, OH 44131
Corey L.
Job Details: 05/02/2019
DRYER WHIRLPOOL GGW9260PW3 "Customer complaint dryer not heating, confirmed found thermistor and fuse open, ignitor tests good; ordrng 1 WP3392519 (fuse-thrml) and 1 WP8577274 (thermistor)"
Near Garrettsville, OH 44231
Brian M
Job Details: 05/02/2019
WASHER WHIRLPOOL GHW9150PW0 Cc of unit not locking Found latch strike to be loose and screw not in place strike was not hitting lock properly Tightened and repositioned striker Ran drain and spin to verify function OP TEST OK
Near Solon, OH 44139
Corey L.
Job Details: 05/02/2019
DRYER SAMSUNG DV209AEWXAA "Customer complaint dryer not heating, confirmed , power to unit is good, found thermistor open; ordrng 1 DC32-00007A (thermistor 11.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44077
Jason N
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW7040DW0 "Cc unit not filling with waterRan diagnostics, found codes f7e0 for loss of power, f2e1 for ui stuck buttonRan auto cycle, no water entering on cold side, checked power to inlet valve, good at 120v. Customer using an intellivalve module and hookup to a s
Near Mentor, OH 44060
Arthur V
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Found compressor locked up. Needs compressor Sealed system tech extra time Customer wants unit replaced Talked to BJ Wait 24 hrs to see if customer gets unit exchanged ; ordrng 1 W10507884 (compressor)
Near Kirtland, OH 44094
Arthur V
Job Details: 05/02/2019
ICE MAKER KITCHENAID KUIX505ESS0 Broke tab on pump installing. Need to reorder pump AV ONLY. ; ordrng 1 WPW10489125 (pump)
Near Wellington, OH 44090
David R
Job Details: 05/02/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Cc that unit is leaking from left side of unit, said will leaks after a couple of mins. Customers installed unit themselves. Cannot level unit anymore then how it is. Cabinet gasket will not stay on unit, chipped a little on back. Inner gasket to door fi
Near Strongsville, OH 44136
David R
Job Details: 05/02/2019
RANGE WHIRLPOOL GBD309PVS02 "Cc, sometimes display is not working, display will go on and off by itself, unit will shut off and sometimes work or sometimes shut itself back off. Checked both temp sensors, thermal fuse and cut off are good. Both fans are running. E6F2 keypad error co
Near Olmsted Falls, OH 44138
David R
Job Details: 05/02/2019
WASHER AMANA NTW4516FW3 "Indicator light not coming on, outlet voltage checks good. Plugged into different outlets. No power. Board is getting 120v. Ordering board.; ordrng 1 W11170317 (CONTROL )"
Near Avon, OH 44011
David R
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Looked around for power cord and asked employees. Cannot find power cord. Ordering power cord; ordrng 1 W11161250 (POWER CORD)
Near Newbury Township, OH 44065
Dan H
Job Details: 05/02/2019
RANGE WHIRLPOOL RS696PXGB7 "Customer complaint that door is not closing, confirmed, hinges are sprung, unit needs new hinges; ordrng 2 WP4455525 (hinge-door 51.39)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Willoughby, OH 44094
Dan H
Job Details: 05/02/2019
RANGE MAYTAG MER6755AAS "Customer complaint that lower oven is not heating, found bake element broken, bake element is receiving 240vac, unit needs new bake element, customer does not want repair at this time; ordrng 1 WP7406P428-60 (elmnt-bake 33.89), used 1 SHIPPING (SHIPPING
Near Parma, OH 44134
Jeff M
Job Details: 05/01/2019
WASHER WHIRLPOOL WFW8400TW02 "The distributor for the water dispenser cannot find a home position just rotates constantly needs replaced customer explained to me when he replace the bearings in the washer he accidentally grabbed the shaft of the motor and twisted it he did not realiz
Near Chardon Township, OH 44024
Joe O
Job Details: 05/01/2019
DISHWASHER/B-IN WHIRLPOOL GU2300XTVT0 Cc: leaking from right side of doorFound door seal ripped and unit leaking when unit starts to washNeeds door seal; ordrng 1 W10542314 (door seal)
Near Kirtland, OH 44094
Jeff M
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRFF507EBL01 Installed new part unit op tested good
Near Lyndhurst, OH 44124
Jeff M
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed a shim unit op tested good ; used 1 WP2177331 (DOOR SPACER) from stock
Near Solon, OH 44139
Jason N
Job Details: 05/01/2019
DRYER WHIRLPOOL WED4815EW1 "Cc unit would not heatConfirmed not heat, checked all thermals, found thermal cutoff open. Unit needs thermal cutoff. Don’t have this in truck stock for some reason, maybe forgot to restock.; ordrng 1 279816 (thermal cut off hi), used 1 279816 (CUTOFF) f
Near Cleveland, OH 44109
Jeff M
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KBFS25EWBL3 The door was left open. Cleaned majority of the frost unit tested good
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL WDF310PAAB2 Found what looks like a nail in the pump
Near Cleveland, OH 44102
Corey L.
Job Details: 05/01/2019
KITCHEN WHIRLPOOL WFG320M0BS3 "Door came damaged, silver trim bent on the top right, took pics, office to order new door, advised customer we will be in contact with them once we get tracking; ordrng 1 W11176456 (OUTER GLASS)"
Near Cleveland, OH 44118
Jeff M
Job Details: 05/01/2019
RANGE WHIRLPOOL WOS92EC7AS04 I installed the fuse as I was removing the oven I realize that there is a massive opening underneath the oven I did not install the fan it is not required I just use the additional part charge for the fan as labor customer is OK with that he will contact
Near Willoughby, OH 44094
Jeff M
Job Details: 05/01/2019
WASHER WHIRLPOOL WTW8200YW0 Unit is leaking bearings for failed the washer needs rebuilt estimate only. They will buy new
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Installed new part unit op tested good
Near Garrettsville, OH 44231
Jason N
Job Details: 05/01/2019
REFRIGERATOR FRIGIDAIRE PHSC39EGSS0 "Cc unit not coolingRead temp in ff @ 55 degrees, freezer @ 10 degrees. Found back of freezer evap cover covered in frost, pulled cover, evap frosted over. Steamed evap. Checked evap defrost heater, reading high Meg ohms, heater is open, unit needs defros
Near Ravenna, OH 44266
Brian M
Job Details: 05/01/2019
WASHER MAYTAG MVWX655DW1 Cc of white residue Spoke to customer and advised on soap usage and settingsCustomer uses powder and with HE settings there may be not enough water to mix with soap and leaving spots Advised to change soil settings up and use less soapAnd to run clean was
Near Lakewood, OH 44107
Corina B
Job Details: 05/01/2019
ICEMAKER KITCHENAID KUIX305ESS1 "Replaced the pan and pump. Optest ng. No water going into the valve. Has 120 volts going to the water pump. Office to order part. ; ordrng 1 W10897719 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Deerfield Township, OH 44411
Brian M
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Recovered refrigerant Installed evap and compressor and drier Recharged with 4.27 oz of r134a Evap started to frost over before installing the evap cover Advised to let cool for 48 hours OP TEST OK
Near Brimfield Township, OH 44240
Brian M
Job Details: 05/01/2019
MICROWAVE WHIRLPOOL WMH32519HV3 Installed Ui and control Ran test cycle OP TEST OK
Near Fairview Park, OH 44126
Dan H
Job Details: 05/01/2019
WASHER MAYTAG MHW5630HW "Customer complaint that unit is knocking/banging and walking all over the place and front panel is dented, put load in started quick wash cycle, unit needs new suspension and front panel; ordrng 1 W11316249 (PANEL) and 1 W11316766 (SUSPENSION )"
Near Ravenna, OH 44266
Brian M
Job Details: 05/01/2019
RANGE WHIRLPOOL WFG510S0HW1 "Cc of popping when heating oven Ran test bake to 325 Heard metal popping when unit was cycling at 325 This is her 2nd time using the oven Advised that it’s Normal Noises. Booms and bangs that occur during preheating may simply be caused by thermodynamic
Near Kent, OH 44240
Brian M
Job Details: 05/01/2019
WASHER MAYTAG MVWB865GW0 Cc of leak Found drain in sink leaking when washer goes to drain Fixed drain. On sink for customer because it was draining onto the floor OP TEST OK
Near North Royalton, OH 44133
Macaulay G.
Job Details: 05/01/2019
COOK TOP WHIRLPOOL WCG55US6HS00 Unit it occasionally sparking on it’s own office to order spark harness and module.; ordrng 1 W10868535 (SPARK HARNESS ) and 1 WPW10475149 (module-spk)
Near Aurora, OH 44202
Brian M
Job Details: 05/01/2019
WASHER MAYTAG MVWB835DW4 Cc of off load Found unit to be leaning to the right Balanced unit ran high speed spin with wet clothes OP TEST OK
Near Cleveland, OH 44123
Jason N
Job Details: 05/01/2019
DRYER WHIRLPOOL WED4985EW0 "Cc unit turns off in cycleStarted cycle, motor dies after a few seconds. Pulled rear blower housing, found sock stuck in blower wheel. Removed and retested, op test good, good heat. Checked venting, clear."
Near Highland Heights, OH 44143
Jason N
Job Details: 05/01/2019
WASHER WHIRLPOOL WFW94HEXW2 "Ff unit has error codes and not drainingRan diagnostics, found codes f9e1 for long drain, f8e1 for pressure sensor did not trip And f3e1 for pressure sensor error.Found unit draining slowly, pulled front pane and drain basket, removed lint balls and hair
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Unit is completely empty of refrigerant and compressor is contaminated. Office to order compressor.; ordrng 1 WPW10507886 (compressor)
Near Euclid, OH 44117
Jason N
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM01 "Cc unit not cooling enoughCustomer stated freezer is freezing too much and ff is not cold enoughFound condensation build up in freezer, frozen droplets and air passage in plenum to ff half clogged with ice. Cleared ice from plenum. Checked gaskets on doo
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not coolingCustomer stated that it stopped cooling a few days ago, and just last night started cooling again. Checked temps, 35 degrees in ff, 0 in freezer, confirmed compressor running and unit cooling. Advised customer if happens again, record
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/01/2019
DISHWASHER KITCHENAID KUDC10FXSS3 "Vapor barrier is very warped and seal is cracked. Office to order barrier.; ordrng 1 W10832773 (barrier 21.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44109
Corey L.
Job Details: 05/01/2019
DRYER WHIRLPOOL WED7500GW0 "Customer complaint dryer not starting, confirmed ui allows a selection and relay on control clicks when pressing start then does nothing, power to unit is good, found thermal fuse open, replaced with ts fuse, op test good ; used 1 WP3392519 (THERMAL FUSE
Near Parma, OH 44129
Macaulay G.
Job Details: 05/01/2019
WASHER AMANA NTW4605EW0 Grinding during spin cycle and not shifting. Office to order gearcase and shifter.; ordrng 1 W10913953 (actuator) and 1 W11255272 (GEARCASE )