Service History 9 | Fred's Appliance

We serviced a

SAMSUNG DRYER

Model DV48J7770EPA2

Near Painesville, OH 44077

Jeff M

Job Details: 04/22/2021

Took the dryer apart inspected the heating element all the wires fuses and heating element tested good machine back together plugged it in the loud humming sound in popped brake flipped. So back part from motors failed needs a new motor est only; ordrng 1 DC31-00055G (Motor) and 1 Ship

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055DRH00

Near Brooklyn, OH 44144

Jason N

Job Details: 04/22/2021

"Cc unit leaking from freezer and water leak behind unit.Found evap drain iced over, ice buildup on bottom of freezer. Found duckbill drain gummed up. Cleaned out duckbill, cleared drain tube. De iced freezer. Found pinhole in nylon source line. Cut out bad section of line, spliced back together using John guest fitting. Turned water back on, no leaks. Op test good.; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Brooklyn, OH 44144

Jason N

Job Details: 04/22/2021

"Cc unit not working. Plugged in unit, ran heat test, heat test good. Amp draw at 15.4. Found door damaged and unit missing turntable plate and ring.; ordrng 1 W11173823 (Door) and 1 W11367904 (Turntable plate) and 1 W11252182 (Turntable ring)"

We serviced a

MAYTAG DISHWASHER

Model MDBH949PAM4

Near Avon, OH 44011

Corina B

Job Details: 04/22/2021

"Replaced the gasket, bezel and seal. Optest ok."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near North Royalton, OH 44133

David R

Job Details: 04/22/2021

Replaced part. Tested. Had customer hear. Normal sounds. Op test ok.

We serviced a

MAYTAG RANGE

Model MGR6600FW1

Near Westlake, OH 44145

Corina B

Job Details: 04/22/2021

Replaced the burner valve and knob. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Painesville, OH 44077

Jeff M

Job Details: 04/22/2021

The units control is non-responsive needs a new control theres no ETA on the part; ordrng 1 W11258611 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Brecksville, OH 44141

Dan H

Job Details: 04/22/2021

"Customer complaint that unit is leaking, confirmed, found drain pump not properly mounted causing leak, no damage to parts, corrected, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Royalton, OH 44133

David R

Job Details: 04/22/2021

Replaced left side adjuster. Tested. Good. Op test ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOC75EC0HS04

Near Garfield Heights, OH 44128

Brian M

Job Details: 04/22/2021

Cc of unit giving error Found 2 error f8e0 and f6e4 Ran fan manually in diagnostics no issue found but in bake mode fan will not cut on F6e4 is a miscommunications error and needs Capricornus board Need Control ; ordrng 1 W11261165 (cntrl-elec)

We serviced a

WHIRLPOOL DRYER

Model WED8200YW0

Near Strongsville, OH 44136

David R

Job Details: 04/22/2021

"Cc squealing noise, door gasket came off as well. Replaced idler with dryer repair kit t/s. Used adhesive on gasket. Tested. Good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KENMORE RANGE

Model 790.310731

Near Independence, OH 44131

Dan H

Job Details: 04/22/2021

"Customer complaint that oven is not heating, confirmed, found igniter weak , unit needs new igniter , customer does not want repair at this time ; ordrng 1 318177710 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Cleveland, OH 44111

Corina B

Job Details: 04/22/2021

Replaced the support and idler. Optest ok; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model UDT518SAFP0

Near Mentor, OH 44060

Joe O

Job Details: 04/22/2021

Installed dispenser. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Cleveland, OH 44109

Jason N

Job Details: 04/22/2021

"Cc unit not dispensing ice or water. Found LH door liner warped, making intermittent contact with door switch. When door switches depressed ice and water dispense test good. Unit needs new door.; ordrng 1 W11435353 (LH door)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Strongsville, OH 44136

David R

Job Details: 04/22/2021

Parts not needed. Adjusted unit back further under counter. Unit is good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Brook Park, OH 44142

Gabriel P

Job Details: 04/22/2021

When arrive customer say that they heard the ice working last night after 3 weeks without ice confirm there is ice but cause is working intermittently it will need and ice maker ordering ; ordrng 1 W11284458 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GHEXNB01

Near Parma Heights, OH 44130

Gabriel P

Job Details: 04/22/2021

"Replace valve and water line and fitting no leaks also dispense water,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma Heights, OH 44130

Gabriel P

Job Details: 04/22/2021

Customer experiencing same issue with food freezing and reservoir tank freezing ordering service pointer food grade silicone and damper and thermistor rescheduling customer ; ordrng 1 W10841140 (Silicons) and 1 W11087463 (Damper) and 1 WPW10384183 (Thermistor)

We serviced a

FRIGIDAIRE FREEZER

Model WZF34X20DW01

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 04/22/2021

"Cc: not coolingFound temps at 32 degrees. Unit in defrost upon arrival. No frost pattern on evaporator. Entered diagnostics, ran compressor test. Compressor started. Compress extremely hot. Pulling 1.4 amps. Not building any frost pattern. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10750851 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW0

Near Painesville, OH 44077

Jeff M

Job Details: 04/22/2021

Customers have an issue with the machine leaking I was not able to find a leak I inspected the gaskets along with the back of the machine I took the back panel off everything appears to be good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, OH 44060

Joe O

Job Details: 04/22/2021

Cc: leakingFound no water markings on unit. Ran diagnostics test cycle. Ran normal cycle. Manually filled and drained. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Garfield Heights, OH 44125

Dan H

Job Details: 04/22/2021

"Customer complaint that unit is leaking, started quick wash cycle, unit filled to normal water level and began washing, unit drained, unit completed cycle, no leaks found, unable to duplicate the problem, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 04/22/2021

Cc that washer has no power. Verified and found that it has a error code F6E2 control board and ui lost communication. Will need to order ui and control board. ; ordrng 1 W11024149 (Elec-control) and 1 W10861510 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Novelty, OH 44072

Brian M

Job Details: 04/22/2021

Cc of no ice Found Ice in bin and ice in maker Advised to watch

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Warrensville Heights, OH 44128

Dan H

Job Details: 04/22/2021

"Customer complaint that dryer door pops open, installed new latch and strike, op test good"

We serviced a

FRIGIDAIRE FREEZER

Model LFFU1465DW6

Near East Cleveland, OH 44112

Dan H

Job Details: 04/22/2021

"Customer complaint that unit is not cooling, unit was unplugged, plugged in, evaporator fan is running, compressor is running, good frost pattern formed on evaporator , unable to duplicate the problem , advised customer to let run and monitor"

We serviced a

MAYTAG WASHER

Model MVWC465HW

Near Willoughby, OH 44094

Joe O

Job Details: 04/22/2021

Cc: leaking from bottomFound gear case leaking oil. Belt slipping on pulleys. Needs gear case and beltParts out of stock. Office to reschedule; ordrng 1 W11454372 (Gear case) and 1 W11239857 (belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Eastlake, OH 44095

Joe O

Job Details: 04/22/2021

Installed damper. Tested. Op test ok

We serviced a

WHIRLPOOL ICEMAKER

Model GI15NDXZS0

Near Strongsville, OH 44149

David R

Job Details: 04/22/2021

"Cc clean light staying on. Followed service manual tech sheet and service pointer 10747218, will need water level sensor. Ordering ; ordrng 1 WPW10485962 (Water level sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Cleveland, OH 44135

Corina B

Job Details: 04/22/2021

Replaced the freezer light. Optestok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44114

Jason N

Job Details: 04/22/2021

"Cc unit not draining. Ran diagnostics, found codes f8e1 no fill/long fill, f7e5 for shifter fault and f2e1 for stuck button. Ran auto test, unit not draining. Drained water from unit, pulled drain pump. Found drain pump binding up with sand. Replaced drain pump using customer supplied pre Id part. Reran auto test, all functions normal. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW8410SW02

Near Shaker Heights, OH 44120

Corina B

Job Details: 04/22/2021

CC that the unit is leaking. Bellow is hard. Service pointer l8178719 for leaking some times. To replace the front panel. Panel is no longer available ; ordrng 1 WPW10111435 (Bellow) and 1 8540572 (Front panel)

We serviced a

MAYTAG WASHER

Model MVWB965HW0

Near Chardon, OH 44024

Jeff M

Job Details: 04/22/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Madison, OH 44057

Jeff M

Job Details: 04/22/2021

Installed the new part op tested good.

We serviced a

JENN-AIR WALL OVEN

Model JJW9830DDS

Near Highland Heights, OH 44143

Joe O

Job Details: 04/22/2021

Cc: upper oven not heatingFound error code 4d21(no reverse air flow fan rotation). Found upper blower low air flow. Found all upper oven burners are heating. Found convect fan just humming. Needs blower fan and convect fanConvect fan no longer available; ordrng 1 WP74008383 (fan- tange) and 1 74009713 (fan-convct(discontinued))

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/22/2021

Installed control and ui. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HZ9

Near Mentor, OH 44060

Corina B

Job Details: 04/22/2021

Replaced the main control. Optest ng. Will need the ui with the speaker. Office to reschedule ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Strongsville, OH 44149

David R

Job Details: 04/22/2021

"Cc unit not cooling properly. FF 47* FZ 32. A little frost on FZ evap on bottom. Sealed system leak. Hooked gauges on to process tube. Went into 15 inch vacuum. Hooked up nitrogen, 150 psi. Used soap and bubbles. Found leak in FF coming from evap line. Extended warranty on all parts, labor not covered. Ordering parts.** rescheduling as 4 count; ordrng 1 W10779331 (Comp) and 1 WPW10643261 (FF evap) and 2 WPW10143759 (Drier)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/22/2021

Installed epoxy kit. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kirtland, OH 44094

Brian M

Job Details: 04/22/2021

Installed fan kit OP Test Ok Advised to let cool for 48 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB01

Near North Ridgeville, OH 44039

David R

Job Details: 04/22/2021

"FZ fan not running. Getting 120 but fan is just humming, will run if moved manual. Will need fan. Customer did not have money today. Fan is t/s item. Also needs to clear ice from drain tube.; ordrng 1 WP2315539 (Motor)"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Brecksville, OH 44141

David R

Job Details: 04/21/2021

"Cc unit is not making audio. Turned unit off. Turned on. Went to options. Sound turned off, turned back on. Turned sound volume high. Started normal bake, when reached pre heat audio went off. Tested high temp, good. Op test ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ06

Near Mentor, OH 44060

Joe O

Job Details: 04/21/2021

Installed water valve. Tested. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017FS0

Near Willowick, OH 44095

Joe O

Job Details: 04/21/2021

Installed interlock switches. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC3JHAXTS01

Near Independence, OH 44131

David R

Job Details: 04/21/2021

"Cc unit leaking. FZ leaking, ice on bottom. Removed debris from drain tube, steamed all ice, cleared. Good. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Hiram, OH 44234

Brian M

Job Details: 04/21/2021

"Cc unit not tumbling Found unit able to tumble but with a load its not Weak motor Needs motor and wheel ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel) and 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JJW3830DP02

Near Avon, OH 44011

David R

Job Details: 04/21/2021

"Replaced part. Tested, both ovens. Good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Eastlake, OH 44095

Corina B

Job Details: 04/21/2021

"CC that the pump is staying on. Held the start button in for 10 seconds, cleared drain pump. Ran diag no codes. Ran a calibration. Started a rinse and spin. Optest ok."

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Eastlake, OH 44095

Corina B

Job Details: 04/21/2021

"Cust showed pop, sent pic. CC that the oven just clicks. Checked the igniter will light the burner but still sparks. Will need a new dsi board and igniter. ; ordrng 1 W11162730 (Dsi)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Ravenna, OH 44266

Brian M

Job Details: 04/21/2021

Cc of water Leaking from freezer and ice maker not working Found drain pan to be frosted over slightly cleared Found icemaker rotating but not calling for water Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chesterland, OH 44026

Joe O

Job Details: 04/21/2021

"Installed tub. Could not test, customer does not have lines hooked up. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HZ9

Near Mentor, OH 44060

Corina B

Job Details: 04/21/2021

CC that the sound for the timer is not loud. Turned the timer on sound is normal. Working as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44108

Jason N

Job Details: 04/21/2021

"Cc unit not advancing cycles. Found unit unplugged. Plugged back in and drained tub. Ran diagnostics, no codes stored. Ran auto test, and calibration. All functions passed. Started normal clothing load. Unit filled with water and advanced to wash cycle. Unit is working properly at this time."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/21/2021

Installed the new part op tested good.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM07

Near Cleveland, OH 44108

Jason N

Job Details: 04/21/2021

"Cc unit freezer door not sealingConfirmed small gaps around gasket, causing condensation in freezer. Heated up gasket and stretched out to ensure good seal to cabinet. Gasket sealing. Cleared condensation from freezer. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Solon, OH 44139

Joe O

Job Details: 04/21/2021

"Cc: not spinning, not agitating, noiseFound error codes f7e6(motor fault). Found shifter disconnected. Reconnected shifter. Checked all wiring, and electrical connections. Could not duplicate burning smell. Ran auto test and calibration. Ran normal cycle. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Westlake, OH 44145

David R

Job Details: 04/21/2021

"Cc unit is leaving red dye on utensils, not washing. Found wash motor is getting correct power but just humming and not moving spray arms around. All the finish is coming off the element and leaving residue. Will need wash motor, element, support. Clean top rack adjusters. Customer paid SVC, do not order parts ; ordrng 1 W10518394 (Element) and 1 WPW10671941 (Wash pump) and 2 W11027055 (Support heater)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Amherst, OH 44001

Gabriel P

Job Details: 04/21/2021

"Cc that tracks were broken. Had spare parts in truck and replaced tracks for customer. Opt test ok.; used 1 W11259786, and 1 W11259785 (Tracks) from stock"

We serviced a

GE MICROWAVE

Model JVM7195FL1S

Near Avon, OH 44011

Marie V

Job Details: 04/21/2021

"Cc that the unit stopped working. It was heating something up and then shut down. When removed fuse found one of them open tested microwave it didnt heat. Tested switch and relays on control. Unit will need door switch and noise filter. Cust will not fix. ; ordrng 1 WB02X20624 (Noise filter) and 2 WB24X829 (Switch)s and 1 WB24X830 (Switch) and 1 WB14X10051 (Body switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/21/2021

The unit had an long fill code clear the code and re-calibration test unit is good. Could nor find an issue

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Avon, OH 44011

Marie V

Job Details: 04/21/2021

"Cc that the problem is intermittently, sometimes dry dishes and drain but sometimes the dishes still wet and has marks on it. Ran diag no error codes. Everything pass and tested good , unit is working as designed at this moment. Op tes ok advi cust to try to remove ad much food from dishes before put into unit because if not like beans and peas will stay on unit by the end of the cycle"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, OH 44266

Brian M

Job Details: 04/21/2021

Cc unit just hums during rinse Found no cold water entering Needs valve ; ordrng 1 W11210463 (valve)

We serviced a

SAMSUNG DRYER

Model DV45K6200GWA3

Near University Heights, OH 44118

Jason N

Job Details: 04/21/2021

"Installed gas valve using customer supplied part. Ran dryer op test several times. No abnormal noise heard. Reassembled dryer and ran dryer op test for several minutes, let cycle several times. No abnormal noise heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 04/21/2021

"Installed freezer door slide, found ff door broken. Needs right ff doorOffice to reschedule; ordrng 1 LW10721541 (dor-fip)"

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM04

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/21/2021

"Installed control, and thermistors. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Jefferson, OH 44047

Jeff M

Job Details: 04/21/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW03

Near Fairview Park, OH 44126

David R

Job Details: 04/21/2021

"Replaced parts. Give 24 hours for unit to cool back to normal temps, give 48-72 hours for full bin of ice. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Solon, OH 44139

Brian M

Job Details: 04/21/2021

Cc unit says door open Found door sunken in by switch Added spacer OP Test Ok ; used 1 WP2177331 (DOOR SPACER) from stock

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Jefferson, OH 44047

Jeff M

Job Details: 04/21/2021

The unit had lock Code i ran it through a diagnostic cycle it cleared the code unit tested good I ran a calibration cycle and also ran an auto test cycle everything function as designed also ran a normal cycle went through the entire cycle with no issues

We serviced a

KITCHENAID RANGE

Model KFDD500ESS02

Near LaGrange, OH 44050

Gabriel P

Job Details: 04/21/2021

Console touch buttons are not working customer has a second to the fifth year warranty on touch control part ordering and giving estimate ; ordrng 1 W11164063 (Console)

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Painesville, OH 44077

Jeff M

Job Details: 04/21/2021

I called Tech Line he had me put the pressure gauges on the machine on the high side and low side. From there I ran test four sections one through four everything was normal. When section 5 test for occurred the pressure on the high side went up higher than normal. And the pressure and low side went to a 20 inch vacuum indicating that there is a restriction in the freezer evaporator with nitrogen to try to purge for a second time no success after running the test again with 5.5 ounces of Freon there is still A restriction the unit is non-repairable.

We serviced a

KENMORE WASHER

Model 110.20022013

Near Cleveland, OH 44120

Jason N

Job Details: 04/21/2021

"Cc unit out of balance. Ran auto test, some vibration when in spin cycle, spin starts slow, can hear belt slipping. Checked under unit, found oil all over gearcase, belt and guard. Drive belt saturated and wore due to slippage. Unit needs gearcase and drive belt. Replaced using truck stock belt and misc. truck overstock gearcase. Ran auto test and calibration. Ran clothing load, switched to drain and spin, vibration normal. Op test good. ; used 1 W11035741 (VMW GEARCASE), and 1 WPW10006384 (BELT) from stock"

We serviced a

KENMORE DRYER

Model 1106222101

Near Solon, OH 44139

Brian M

Job Details: 04/21/2021

"Cc unit will not run Found thermal fuse open and door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10237959 (Door switch), and 1 3392519 () from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Maple Heights, OH 44137

Jason N

Job Details: 04/21/2021

"Cc unit will not agitate when starting cycle.Ran diagnostics, found codes f7e6 for motor fault and f2e1 for stuck key. Checked under unit, found shift actuator arm detached from splutch yoke. Per service pointer W11531483, replaced shift actuator using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW

Near Willoughby, OH 44094

Jeff M

Job Details: 04/21/2021

I took the rotor off the stater I disassembled the slide I added a very very fine layer of silicone food grade grease to allow the slide do not sound so Conkey unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM3

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/21/2021

"Cc that the unit stopped draining and it stripped the breaker, flip back in and then try to plugged in but it made a noise. Took panel off found control and harness burned . Unit will need drain pump , control and wire harness. Cust said that if it was something electrical that Maytag was going to repla unit for them. Told cust to give them a call back after giving the estimate to see what theyll do. ; ordrng 1 W10737607 (Control) and 1 W10744902 (Wire harness) and 1 WPW10348269 (Drain pump)"

We serviced a

GE WASHER

Model GTWN4250D2WS

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/21/2021

"Cc that the unit does some weird things, sometimes when you press start valve it starts but then stops and something lights go on and off , some other time it will show like is done but theres half of the water still in the tub. Try to get unit to diag and could not get any error codes. Check motor board flashing red 1 second on and off. Unit will need motor inverter . Home Warranty will give cust some mone so cust will not fix will buy new. ; ordrng 1 WH20X10094 (Motor / inverter assembly.), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 11067442600

Near Mentor, OH 44060

Jeff M

Job Details: 04/21/2021

The same fuses before went bad. I went over the venting its got good airflow got a strong flow of air coming out of the side of the house. Unit tested good

We serviced a

HOTPOINT RANGE

Model RGB745WEH9WW

Near Mentor, OH 44060

Corina B

Job Details: 04/21/2021

"CC that the oven is not heating. Checked the igniter 120 volts from the control. Will need a new igniter. Cust can install the part; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model M1BXXGMYW00

Near Berea, OH 44017

Gabriel P

Job Details: 04/21/2021

"Found thermister out of range replace also advise customer that if she still having issues she will need control ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Parma, OH 44134

Gabriel P

Job Details: 04/21/2021

Found a leak on the lock ring joint will need a certified lock ring technician to work on ordering dryer filter and compressor ; ordrng 1 W10507884 (Compressor) and 1 W11179385 (Filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Brook Park, OH 44142

Marie V

Job Details: 04/21/2021

"Cc that the ice maker is stalling. Check ice maker, is good , noise started when it started filling with water. Unit will need water valve. ; ordrng 1 W11043013 (Valve)"

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS1

Near Parma, OH 44129

Corina B

Job Details: 04/21/2021

CC that the unit is not heating. Found the bake element open. Will need a new bake element. Office to reschedule appointment ; ordrng 1 W10779716 (Bake element)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/21/2021

Found fan harness disconnected correct issue opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brook Park, OH 44142

Marie V

Job Details: 04/21/2021

"Cc that the unit did a bang noise and that then unit has water still on and try to runs drain and spin and it wont drain or spin. Ran diag found F7E6 motor fault, set unit for auto test no good. Unit was not agitating properly. check wires they were good, check motor windings good as well. Found shifter off place. Replaced from T/S. Calibrated unit and then ran a auto test op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MTW6600TQ0

Near Avon, OH 44011

Marie V

Job Details: 04/21/2021

"Cc that the unit started beeping and it wouldnt do anything no spin or drain but it also did a clicking noise. Cust try to restart unit and reboot control but still nothing. When arrived unit had water , removed all water from the tube and inspected drain pump, found sock in drain pump not allowing water to come out. Removed sock and tested unit. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYE0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/21/2021

Cc unit not washing Found sump getting power and pushing water but not creating pressure Needs sump Ran diagnostics found unit to enter diagnostics but then shuts down Needs control as well ; ordrng 1 WPW10482482 (pump&motor) and 1 W10482988 (elect control board)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Euclid, OH 44117

Joe O

Job Details: 04/21/2021

"Cc: noiseCustomer showed video of noises, first noise was unit agitating(advised customer this is normal). Second sound was unit slowing slowing from spin. Also normal noise. Found no stored error codes. Ran auto test and calibration. Ran manual spin. Unit functioning as designed. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Strongsville, OH 44149

Corina B

Job Details: 04/21/2021

"CC that the unit is not cooling. Checked the ff and Fz evap and connections at the compressor and condenser now leaks. When removing the cap from the low side process stub was leaking. Tightened the stem. Recovered refrigerant, compressor did not turn on. Will need a compressor ; ordrng 1 W11393142 (Compressor)"

We serviced a

MAYTAG DRYER

Model MDE3600AYW

Near Rocky River, OH 44116

David R

Job Details: 04/21/2021

"Cc screeching noise. Found idler worn down belt fraying, also recommend replacing rollers, worn down from usage. Gave customer estimate, customer paid SVC. Do not order parts. ; ordrng 1 WP6-3700340 (Idler) and 1 WP33002535 (Belt) and 1 12001541 (Rollers), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland, OH 44110

Joe O

Job Details: 04/21/2021

"Recovered refrigerant, installed ff evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Broadview Heights, OH 44147

Corina B

Job Details: 04/21/2021

CC that there is moisture on the ui. When removing the top cover a lot of moisture on the top. There are 3 dryers next to each other. Vent issue. Will need to get vent fixed. Will need a control and ui. Office to reschedule appointment ; ordrng 1 W11384511 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Solon, OH 44139

Corina B

Job Details: 04/21/2021

Replaced the door and tag. Optest ok.

We serviced a

SAMSUNG DRYER

Model n/a

Near Mentor, OH 44060

Brian M

Job Details: 04/21/2021

"Cc unit giving error of HE Found error to be caused by short and causing error According to tech sheet recommendations are to replace both thermistor and thermostat on blower housing Customer wants to install no need for return visit ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Mayfield Heights, OH 44124

Corina B

Job Details: 04/21/2021

"CC that there sounds like there is change in the washer. Removed the wash plate, no change. Started a rinse and spin with towels. No noise.optest ok"

We serviced a

KITCHENAID ICE MAKER

Model KUID508ESS2

Near Mentor, OH 44060

Brian M

Job Details: 04/21/2021

Installed control and transformer OP Test No good Spoke to Bj for help with wiring Found unit to run off drain pump Drain pump not functioning properly Needs drain pump ; ordrng 1 W11325175 (Drain pump)

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Walton Hills, OH 44146

Jason N

Job Details: 04/21/2021

"Cc unit broiler not workingRan broil test, good spark and ignition. Let cycle for 10 min, flame still good. Shut off and restarted broiler, good spark and ignition again, let cycle. Shut off and restarted broil cycle several more times, good spark and ignition each time, could not duplicate a broil failure at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, OH 44102

Jason N

Job Details: 04/21/2021

"Cc unit door not sealing, ice is meltingFound LH door not closing well, ice is melting in container, most likely due to warm air infiltration. Checked air passages and gaskets, checked good. Not able to fully identify why door will not stay sealed. Will try ordering a few parts to replace. Door gasket is not showing in stock. Office to contact customer with next available service date.; ordrng 1 W10917312 (Door Gasket) and 1 W11084811 (Mullion) and 1 W10853441 (Ice door gasket) and 1 W11179355 (Closer)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near North Royalton, OH 44133

Jason N

Job Details: 04/21/2021

Installed freezer door. Heated gasket to ensure good seal to cabinet. Op test good.