We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Painesville, OH 44077
Jeff M
Job Details: 04/22/2021
Took the dryer apart inspected the heating element all the wires fuses and heating element tested good machine back together plugged it in the loud humming sound in popped brake flipped. So back part from motors failed needs a new motor est only; ordrng 1 DC31-00055G (Motor) and 1 Ship
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRH00
Near Brooklyn, OH 44144
Jason N
Job Details: 04/22/2021
"Cc unit leaking from freezer and water leak behind unit.Found evap drain iced over, ice buildup on bottom of freezer. Found duckbill drain gummed up. Cleaned out duckbill, cleared drain tube. De iced freezer. Found pinhole in nylon source line. Cut out bad section of line, spliced back together using John guest fitting. Turned water back on, no leaks. Op test good.; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Brooklyn, OH 44144
Jason N
Job Details: 04/22/2021
"Cc unit not working. Plugged in unit, ran heat test, heat test good. Amp draw at 15.4. Found door damaged and unit missing turntable plate and ring.; ordrng 1 W11173823 (Door) and 1 W11367904 (Turntable plate) and 1 W11252182 (Turntable ring)"
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAM4
Near Avon, OH 44011
Corina B
Job Details: 04/22/2021
"Replaced the gasket, bezel and seal. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near North Royalton, OH 44133
David R
Job Details: 04/22/2021
Replaced part. Tested. Had customer hear. Normal sounds. Op test ok.
We serviced a
MAYTAG RANGE
Model MGR6600FW1
Near Westlake, OH 44145
Corina B
Job Details: 04/22/2021
Replaced the burner valve and knob. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Painesville, OH 44077
Jeff M
Job Details: 04/22/2021
The units control is non-responsive needs a new control theres no ETA on the part; ordrng 1 W11258611 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Brecksville, OH 44141
Dan H
Job Details: 04/22/2021
"Customer complaint that unit is leaking, confirmed, found drain pump not properly mounted causing leak, no damage to parts, corrected, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
David R
Job Details: 04/22/2021
Replaced left side adjuster. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS04
Near Garfield Heights, OH 44128
Brian M
Job Details: 04/22/2021
Cc of unit giving error Found 2 error f8e0 and f6e4 Ran fan manually in diagnostics no issue found but in bake mode fan will not cut on F6e4 is a miscommunications error and needs Capricornus board Need Control ; ordrng 1 W11261165 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED8200YW0
Near Strongsville, OH 44136
David R
Job Details: 04/22/2021
"Cc squealing noise, door gasket came off as well. Replaced idler with dryer repair kit t/s. Used adhesive on gasket. Tested. Good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KENMORE RANGE
Model 790.310731
Near Independence, OH 44131
Dan H
Job Details: 04/22/2021
"Customer complaint that oven is not heating, confirmed, found igniter weak , unit needs new igniter , customer does not want repair at this time ; ordrng 1 318177710 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Cleveland, OH 44111
Corina B
Job Details: 04/22/2021
Replaced the support and idler. Optest ok; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model UDT518SAFP0
Near Mentor, OH 44060
Joe O
Job Details: 04/22/2021
Installed dispenser. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44109
Jason N
Job Details: 04/22/2021
"Cc unit not dispensing ice or water. Found LH door liner warped, making intermittent contact with door switch. When door switches depressed ice and water dispense test good. Unit needs new door.; ordrng 1 W11435353 (LH door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Strongsville, OH 44136
David R
Job Details: 04/22/2021
Parts not needed. Adjusted unit back further under counter. Unit is good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Brook Park, OH 44142
Gabriel P
Job Details: 04/22/2021
When arrive customer say that they heard the ice working last night after 3 weeks without ice confirm there is ice but cause is working intermittently it will need and ice maker ordering ; ordrng 1 W11284458 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNB01
Near Parma Heights, OH 44130
Gabriel P
Job Details: 04/22/2021
"Replace valve and water line and fitting no leaks also dispense water,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma Heights, OH 44130
Gabriel P
Job Details: 04/22/2021
Customer experiencing same issue with food freezing and reservoir tank freezing ordering service pointer food grade silicone and damper and thermistor rescheduling customer ; ordrng 1 W10841140 (Silicons) and 1 W11087463 (Damper) and 1 WPW10384183 (Thermistor)
We serviced a
FRIGIDAIRE FREEZER
Model WZF34X20DW01
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/22/2021
"Cc: not coolingFound temps at 32 degrees. Unit in defrost upon arrival. No frost pattern on evaporator. Entered diagnostics, ran compressor test. Compressor started. Compress extremely hot. Pulling 1.4 amps. Not building any frost pattern. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10750851 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Painesville, OH 44077
Jeff M
Job Details: 04/22/2021
Customers have an issue with the machine leaking I was not able to find a leak I inspected the gaskets along with the back of the machine I took the back panel off everything appears to be good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Joe O
Job Details: 04/22/2021
Cc: leakingFound no water markings on unit. Ran diagnostics test cycle. Ran normal cycle. Manually filled and drained. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Garfield Heights, OH 44125
Dan H
Job Details: 04/22/2021
"Customer complaint that unit is leaking, started quick wash cycle, unit filled to normal water level and began washing, unit drained, unit completed cycle, no leaks found, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 04/22/2021
Cc that washer has no power. Verified and found that it has a error code F6E2 control board and ui lost communication. Will need to order ui and control board. ; ordrng 1 W11024149 (Elec-control) and 1 W10861510 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Novelty, OH 44072
Brian M
Job Details: 04/22/2021
Cc of no ice Found Ice in bin and ice in maker Advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Warrensville Heights, OH 44128
Dan H
Job Details: 04/22/2021
"Customer complaint that dryer door pops open, installed new latch and strike, op test good"
We serviced a
FRIGIDAIRE FREEZER
Model LFFU1465DW6
Near East Cleveland, OH 44112
Dan H
Job Details: 04/22/2021
"Customer complaint that unit is not cooling, unit was unplugged, plugged in, evaporator fan is running, compressor is running, good frost pattern formed on evaporator , unable to duplicate the problem , advised customer to let run and monitor"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Willoughby, OH 44094
Joe O
Job Details: 04/22/2021
Cc: leaking from bottomFound gear case leaking oil. Belt slipping on pulleys. Needs gear case and beltParts out of stock. Office to reschedule; ordrng 1 W11454372 (Gear case) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Eastlake, OH 44095
Joe O
Job Details: 04/22/2021
Installed damper. Tested. Op test ok
We serviced a
WHIRLPOOL ICEMAKER
Model GI15NDXZS0
Near Strongsville, OH 44149
David R
Job Details: 04/22/2021
"Cc clean light staying on. Followed service manual tech sheet and service pointer 10747218, will need water level sensor. Ordering ; ordrng 1 WPW10485962 (Water level sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Cleveland, OH 44135
Corina B
Job Details: 04/22/2021
Replaced the freezer light. Optestok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44114
Jason N
Job Details: 04/22/2021
"Cc unit not draining. Ran diagnostics, found codes f8e1 no fill/long fill, f7e5 for shifter fault and f2e1 for stuck button. Ran auto test, unit not draining. Drained water from unit, pulled drain pump. Found drain pump binding up with sand. Replaced drain pump using customer supplied pre Id part. Reran auto test, all functions normal. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW02
Near Shaker Heights, OH 44120
Corina B
Job Details: 04/22/2021
CC that the unit is leaking. Bellow is hard. Service pointer l8178719 for leaking some times. To replace the front panel. Panel is no longer available ; ordrng 1 WPW10111435 (Bellow) and 1 8540572 (Front panel)
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Chardon, OH 44024
Jeff M
Job Details: 04/22/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Madison, OH 44057
Jeff M
Job Details: 04/22/2021
Installed the new part op tested good.
We serviced a
JENN-AIR WALL OVEN
Model JJW9830DDS
Near Highland Heights, OH 44143
Joe O
Job Details: 04/22/2021
Cc: upper oven not heatingFound error code 4d21(no reverse air flow fan rotation). Found upper blower low air flow. Found all upper oven burners are heating. Found convect fan just humming. Needs blower fan and convect fanConvect fan no longer available; ordrng 1 WP74008383 (fan- tange) and 1 74009713 (fan-convct(discontinued))
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Richmond Heights, OH 44143
Joe O
Job Details: 04/22/2021
Installed control and ui. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ9
Near Mentor, OH 44060
Corina B
Job Details: 04/22/2021
Replaced the main control. Optest ng. Will need the ui with the speaker. Office to reschedule ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Strongsville, OH 44149
David R
Job Details: 04/22/2021
"Cc unit not cooling properly. FF 47* FZ 32. A little frost on FZ evap on bottom. Sealed system leak. Hooked gauges on to process tube. Went into 15 inch vacuum. Hooked up nitrogen, 150 psi. Used soap and bubbles. Found leak in FF coming from evap line. Extended warranty on all parts, labor not covered. Ordering parts.** rescheduling as 4 count; ordrng 1 W10779331 (Comp) and 1 WPW10643261 (FF evap) and 2 WPW10143759 (Drier)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/22/2021
Installed epoxy kit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Kirtland, OH 44094
Brian M
Job Details: 04/22/2021
Installed fan kit OP Test Ok Advised to let cool for 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB01
Near North Ridgeville, OH 44039
David R
Job Details: 04/22/2021
"FZ fan not running. Getting 120 but fan is just humming, will run if moved manual. Will need fan. Customer did not have money today. Fan is t/s item. Also needs to clear ice from drain tube.; ordrng 1 WP2315539 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Brecksville, OH 44141
David R
Job Details: 04/21/2021
"Cc unit is not making audio. Turned unit off. Turned on. Went to options. Sound turned off, turned back on. Turned sound volume high. Started normal bake, when reached pre heat audio went off. Tested high temp, good. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ06
Near Mentor, OH 44060
Joe O
Job Details: 04/21/2021
Installed water valve. Tested. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Willowick, OH 44095
Joe O
Job Details: 04/21/2021
Installed interlock switches. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3JHAXTS01
Near Independence, OH 44131
David R
Job Details: 04/21/2021
"Cc unit leaking. FZ leaking, ice on bottom. Removed debris from drain tube, steamed all ice, cleared. Good. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED9550WW1
Near Hiram, OH 44234
Brian M
Job Details: 04/21/2021
"Cc unit not tumbling Found unit able to tumble but with a load its not Weak motor Needs motor and wheel ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel) and 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JJW3830DP02
Near Avon, OH 44011
David R
Job Details: 04/21/2021
"Replaced part. Tested, both ovens. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Corina B
Job Details: 04/21/2021
"CC that the pump is staying on. Held the start button in for 10 seconds, cleared drain pump. Ran diag no codes. Ran a calibration. Started a rinse and spin. Optest ok."
We serviced a
KITCHENAID RANGE
Model KFGG500EBS3
Near Eastlake, OH 44095
Corina B
Job Details: 04/21/2021
"Cust showed pop, sent pic. CC that the oven just clicks. Checked the igniter will light the burner but still sparks. Will need a new dsi board and igniter. ; ordrng 1 W11162730 (Dsi)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ravenna, OH 44266
Brian M
Job Details: 04/21/2021
Cc of water Leaking from freezer and ice maker not working Found drain pan to be frosted over slightly cleared Found icemaker rotating but not calling for water Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesterland, OH 44026
Joe O
Job Details: 04/21/2021
"Installed tub. Could not test, customer does not have lines hooked up. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ9
Near Mentor, OH 44060
Corina B
Job Details: 04/21/2021
CC that the sound for the timer is not loud. Turned the timer on sound is normal. Working as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44108
Jason N
Job Details: 04/21/2021
"Cc unit not advancing cycles. Found unit unplugged. Plugged back in and drained tub. Ran diagnostics, no codes stored. Ran auto test, and calibration. All functions passed. Started normal clothing load. Unit filled with water and advanced to wash cycle. Unit is working properly at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/21/2021
Installed the new part op tested good.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Cleveland, OH 44108
Jason N
Job Details: 04/21/2021
"Cc unit freezer door not sealingConfirmed small gaps around gasket, causing condensation in freezer. Heated up gasket and stretched out to ensure good seal to cabinet. Gasket sealing. Cleared condensation from freezer. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Joe O
Job Details: 04/21/2021
"Cc: not spinning, not agitating, noiseFound error codes f7e6(motor fault). Found shifter disconnected. Reconnected shifter. Checked all wiring, and electrical connections. Could not duplicate burning smell. Ran auto test and calibration. Ran normal cycle. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Westlake, OH 44145
David R
Job Details: 04/21/2021
"Cc unit is leaving red dye on utensils, not washing. Found wash motor is getting correct power but just humming and not moving spray arms around. All the finish is coming off the element and leaving residue. Will need wash motor, element, support. Clean top rack adjusters. Customer paid SVC, do not order parts ; ordrng 1 W10518394 (Element) and 1 WPW10671941 (Wash pump) and 2 W11027055 (Support heater)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Amherst, OH 44001
Gabriel P
Job Details: 04/21/2021
"Cc that tracks were broken. Had spare parts in truck and replaced tracks for customer. Opt test ok.; used 1 W11259786, and 1 W11259785 (Tracks) from stock"
We serviced a
GE MICROWAVE
Model JVM7195FL1S
Near Avon, OH 44011
Marie V
Job Details: 04/21/2021
"Cc that the unit stopped working. It was heating something up and then shut down. When removed fuse found one of them open tested microwave it didnt heat. Tested switch and relays on control. Unit will need door switch and noise filter. Cust will not fix. ; ordrng 1 WB02X20624 (Noise filter) and 2 WB24X829 (Switch)s and 1 WB24X830 (Switch) and 1 WB14X10051 (Body switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/21/2021
The unit had an long fill code clear the code and re-calibration test unit is good. Could nor find an issue
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Avon, OH 44011
Marie V
Job Details: 04/21/2021
"Cc that the problem is intermittently, sometimes dry dishes and drain but sometimes the dishes still wet and has marks on it. Ran diag no error codes. Everything pass and tested good , unit is working as designed at this moment. Op tes ok advi cust to try to remove ad much food from dishes before put into unit because if not like beans and peas will stay on unit by the end of the cycle"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 04/21/2021
Cc unit just hums during rinse Found no cold water entering Needs valve ; ordrng 1 W11210463 (valve)
We serviced a
SAMSUNG DRYER
Model DV45K6200GWA3
Near University Heights, OH 44118
Jason N
Job Details: 04/21/2021
"Installed gas valve using customer supplied part. Ran dryer op test several times. No abnormal noise heard. Reassembled dryer and ran dryer op test for several minutes, let cycle several times. No abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/21/2021
"Installed freezer door slide, found ff door broken. Needs right ff doorOffice to reschedule; ordrng 1 LW10721541 (dor-fip)"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Richmond Heights, OH 44143
Joe O
Job Details: 04/21/2021
"Installed control, and thermistors. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Jefferson, OH 44047
Jeff M
Job Details: 04/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Fairview Park, OH 44126
David R
Job Details: 04/21/2021
"Replaced parts. Give 24 hours for unit to cool back to normal temps, give 48-72 hours for full bin of ice. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Solon, OH 44139
Brian M
Job Details: 04/21/2021
Cc unit says door open Found door sunken in by switch Added spacer OP Test Ok ; used 1 WP2177331 (DOOR SPACER) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Jefferson, OH 44047
Jeff M
Job Details: 04/21/2021
The unit had lock Code i ran it through a diagnostic cycle it cleared the code unit tested good I ran a calibration cycle and also ran an auto test cycle everything function as designed also ran a normal cycle went through the entire cycle with no issues
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near LaGrange, OH 44050
Gabriel P
Job Details: 04/21/2021
Console touch buttons are not working customer has a second to the fifth year warranty on touch control part ordering and giving estimate ; ordrng 1 W11164063 (Console)
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 04/21/2021
I called Tech Line he had me put the pressure gauges on the machine on the high side and low side. From there I ran test four sections one through four everything was normal. When section 5 test for occurred the pressure on the high side went up higher than normal. And the pressure and low side went to a 20 inch vacuum indicating that there is a restriction in the freezer evaporator with nitrogen to try to purge for a second time no success after running the test again with 5.5 ounces of Freon there is still A restriction the unit is non-repairable.
We serviced a
KENMORE WASHER
Model 110.20022013
Near Cleveland, OH 44120
Jason N
Job Details: 04/21/2021
"Cc unit out of balance. Ran auto test, some vibration when in spin cycle, spin starts slow, can hear belt slipping. Checked under unit, found oil all over gearcase, belt and guard. Drive belt saturated and wore due to slippage. Unit needs gearcase and drive belt. Replaced using truck stock belt and misc. truck overstock gearcase. Ran auto test and calibration. Ran clothing load, switched to drain and spin, vibration normal. Op test good. ; used 1 W11035741 (VMW GEARCASE), and 1 WPW10006384 (BELT) from stock"
We serviced a
KENMORE DRYER
Model 1106222101
Near Solon, OH 44139
Brian M
Job Details: 04/21/2021
"Cc unit will not run Found thermal fuse open and door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10237959 (Door switch), and 1 3392519 () from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 04/21/2021
"Cc unit will not agitate when starting cycle.Ran diagnostics, found codes f7e6 for motor fault and f2e1 for stuck key. Checked under unit, found shift actuator arm detached from splutch yoke. Per service pointer W11531483, replaced shift actuator using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Willoughby, OH 44094
Jeff M
Job Details: 04/21/2021
I took the rotor off the stater I disassembled the slide I added a very very fine layer of silicone food grade grease to allow the slide do not sound so Conkey unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/21/2021
"Cc that the unit stopped draining and it stripped the breaker, flip back in and then try to plugged in but it made a noise. Took panel off found control and harness burned . Unit will need drain pump , control and wire harness. Cust said that if it was something electrical that Maytag was going to repla unit for them. Told cust to give them a call back after giving the estimate to see what theyll do. ; ordrng 1 W10737607 (Control) and 1 W10744902 (Wire harness) and 1 WPW10348269 (Drain pump)"
We serviced a
GE WASHER
Model GTWN4250D2WS
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/21/2021
"Cc that the unit does some weird things, sometimes when you press start valve it starts but then stops and something lights go on and off , some other time it will show like is done but theres half of the water still in the tub. Try to get unit to diag and could not get any error codes. Check motor board flashing red 1 second on and off. Unit will need motor inverter . Home Warranty will give cust some mone so cust will not fix will buy new. ; ordrng 1 WH20X10094 (Motor / inverter assembly.), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 11067442600
Near Mentor, OH 44060
Jeff M
Job Details: 04/21/2021
The same fuses before went bad. I went over the venting its got good airflow got a strong flow of air coming out of the side of the house. Unit tested good
We serviced a
HOTPOINT RANGE
Model RGB745WEH9WW
Near Mentor, OH 44060
Corina B
Job Details: 04/21/2021
"CC that the oven is not heating. Checked the igniter 120 volts from the control. Will need a new igniter. Cust can install the part; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1BXXGMYW00
Near Berea, OH 44017
Gabriel P
Job Details: 04/21/2021
"Found thermister out of range replace also advise customer that if she still having issues she will need control ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44134
Gabriel P
Job Details: 04/21/2021
Found a leak on the lock ring joint will need a certified lock ring technician to work on ordering dryer filter and compressor ; ordrng 1 W10507884 (Compressor) and 1 W11179385 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brook Park, OH 44142
Marie V
Job Details: 04/21/2021
"Cc that the ice maker is stalling. Check ice maker, is good , noise started when it started filling with water. Unit will need water valve. ; ordrng 1 W11043013 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS1
Near Parma, OH 44129
Corina B
Job Details: 04/21/2021
CC that the unit is not heating. Found the bake element open. Will need a new bake element. Office to reschedule appointment ; ordrng 1 W10779716 (Bake element)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/21/2021
Found fan harness disconnected correct issue opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brook Park, OH 44142
Marie V
Job Details: 04/21/2021
"Cc that the unit did a bang noise and that then unit has water still on and try to runs drain and spin and it wont drain or spin. Ran diag found F7E6 motor fault, set unit for auto test no good. Unit was not agitating properly. check wires they were good, check motor windings good as well. Found shifter off place. Replaced from T/S. Calibrated unit and then ran a auto test op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MTW6600TQ0
Near Avon, OH 44011
Marie V
Job Details: 04/21/2021
"Cc that the unit started beeping and it wouldnt do anything no spin or drain but it also did a clicking noise. Cust try to restart unit and reboot control but still nothing. When arrived unit had water , removed all water from the tube and inspected drain pump, found sock in drain pump not allowing water to come out. Removed sock and tested unit. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/21/2021
Cc unit not washing Found sump getting power and pushing water but not creating pressure Needs sump Ran diagnostics found unit to enter diagnostics but then shuts down Needs control as well ; ordrng 1 WPW10482482 (pump&motor) and 1 W10482988 (elect control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Euclid, OH 44117
Joe O
Job Details: 04/21/2021
"Cc: noiseCustomer showed video of noises, first noise was unit agitating(advised customer this is normal). Second sound was unit slowing slowing from spin. Also normal noise. Found no stored error codes. Ran auto test and calibration. Ran manual spin. Unit functioning as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Strongsville, OH 44149
Corina B
Job Details: 04/21/2021
"CC that the unit is not cooling. Checked the ff and Fz evap and connections at the compressor and condenser now leaks. When removing the cap from the low side process stub was leaking. Tightened the stem. Recovered refrigerant, compressor did not turn on. Will need a compressor ; ordrng 1 W11393142 (Compressor)"
We serviced a
MAYTAG DRYER
Model MDE3600AYW
Near Rocky River, OH 44116
David R
Job Details: 04/21/2021
"Cc screeching noise. Found idler worn down belt fraying, also recommend replacing rollers, worn down from usage. Gave customer estimate, customer paid SVC. Do not order parts. ; ordrng 1 WP6-3700340 (Idler) and 1 WP33002535 (Belt) and 1 12001541 (Rollers), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Joe O
Job Details: 04/21/2021
"Recovered refrigerant, installed ff evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 04/21/2021
CC that there is moisture on the ui. When removing the top cover a lot of moisture on the top. There are 3 dryers next to each other. Vent issue. Will need to get vent fixed. Will need a control and ui. Office to reschedule appointment ; ordrng 1 W11384511 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Solon, OH 44139
Corina B
Job Details: 04/21/2021
Replaced the door and tag. Optest ok.
We serviced a
SAMSUNG DRYER
Model n/a
Near Mentor, OH 44060
Brian M
Job Details: 04/21/2021
"Cc unit giving error of HE Found error to be caused by short and causing error According to tech sheet recommendations are to replace both thermistor and thermostat on blower housing Customer wants to install no need for return visit ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Mayfield Heights, OH 44124
Corina B
Job Details: 04/21/2021
"CC that there sounds like there is change in the washer. Removed the wash plate, no change. Started a rinse and spin with towels. No noise.optest ok"
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS2
Near Mentor, OH 44060
Brian M
Job Details: 04/21/2021
Installed control and transformer OP Test No good Spoke to Bj for help with wiring Found unit to run off drain pump Drain pump not functioning properly Needs drain pump ; ordrng 1 W11325175 (Drain pump)
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Walton Hills, OH 44146
Jason N
Job Details: 04/21/2021
"Cc unit broiler not workingRan broil test, good spark and ignition. Let cycle for 10 min, flame still good. Shut off and restarted broiler, good spark and ignition again, let cycle. Shut off and restarted broil cycle several more times, good spark and ignition each time, could not duplicate a broil failure at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Cleveland, OH 44102
Jason N
Job Details: 04/21/2021
"Cc unit door not sealing, ice is meltingFound LH door not closing well, ice is melting in container, most likely due to warm air infiltration. Checked air passages and gaskets, checked good. Not able to fully identify why door will not stay sealed. Will try ordering a few parts to replace. Door gasket is not showing in stock. Office to contact customer with next available service date.; ordrng 1 W10917312 (Door Gasket) and 1 W11084811 (Mullion) and 1 W10853441 (Ice door gasket) and 1 W11179355 (Closer)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near North Royalton, OH 44133
Jason N
Job Details: 04/21/2021
Installed freezer door. Heated gasket to ensure good seal to cabinet. Op test good.