We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44102
Manny
Job Details: 02/02/2024
"Replaced parts ordered, thermistor connector broken, replaced with Ts#WPW10384183, advise customer to allow up to 24 hours for temp to equalize.; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Cleveland, OH 44113
Manny
Job Details: 02/02/2024
"Cc unit not heating or turning off, verified and unit started as soon as it was plugged in, took apart and heater shorter to the housing and control relay burned out, unit needs control and heater assembly but control discontinued.; ordrng 1 DC97-14486A (Heater assembly) and 1 DC92-01596D (Control(discontinued)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Avon, OH 44011
Angel
Job Details: 02/02/2024
"Cc that unit intermittently will stop heating and if does heat it will be warm. Verified and if you start start heating something midway the heating process magnetron will stop humming and just the fan and turntable will be running. Ive seen where if the interlocs dont engage properly same thing will happen so will order magnetron, capacitor and diode but also ordering interlocs just incase.; ordrng 1 W11391712 (Magnetron) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11244490 (Interlocs)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bay Village, OH 44140
Marie V
Job Details: 02/02/2024
"Replaced wiring harness, ran auto test and a quick cycle. All worked great. Op test ok"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Lakewood, OH 44107
Marie V
Job Details: 02/02/2024
"Cc that washer is making a noise when is spinning or changing position. Took front panel off and found few socks, also belt was flipped, recommended replacing belt, also some grease from gearcase, showed cust on pic. Belt can be replaced to fix some of the noise issue but will need gearcase shifter , agitator and cam motor. Cust will not fix for now.; ordrng 1 WE12X27300 (Belt) and 1 WH18X27186 (Shifter) and 1 WH12X27187 (Speed sensor) and 1 WH49X27322 (Gearcase) and 1 WH49X27325 (Agitator) and 1 WH49X27554 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGBP33CEH2CC
Near Lakewood, OH 44107
Marie V
Job Details: 02/02/2024
"Cc that oven does not works. Confirmed found ignitor open, will need new. Ordering part; ordrng 1 WB2X9154 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9151YW0
Near Avon Lake, OH 44012
Angel
Job Details: 02/02/2024
"Cc that unit was screeching. Verified and found idler pulley causing the issue. Customer asked why it would happen again since it has been replaced already twice and its been a little over 2 years since the last time and I explained to her to make sure shes not overloading it and it also depends how much usage the dryer gets. She decided to replace parts again. Replaced rollers, belt and idler pulley made sure everything was lubed properly tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Willoughby, OH 44094
Jason N
Job Details: 02/02/2024
Cc unit not dryer not tumbling Checked belt and pulley. Find idler pulley has come apart and frayed drive belt. Unit will need pulley and belt replaced. ; ordrng 1 5304507499 (Idler arm assy)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Westlake, OH 44145
Angel
Job Details: 02/02/2024
Cc that center burner would not ignite all the way around burner and oven seems to be like 10* off and she wanted me to calibrate it for her. Calibrated the oven 10* higher and showed her how to calibrate unit herself if she needs to go back down.for the burner I Tested it and found because of grease it would not ignite all around burner. Replaced burner with new tested opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Elyria, OH 44035
David R
Job Details: 02/02/2024
"Replaced control. Now control is good and working. Other problems. Ujit wont spin or agitate. Found underneath that the main motor is seized and looks like it has water damaged. Will need motor, cap, shifter, belt, cam and harness.; ordrng 1 W11448788 (Harness) and 1 W10890624 (Motor) and 1 W11239857 (Belt) and 1 W11428524 (Cap) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AD3
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/02/2024
"Found bottom switch loose and not mounted properly, open and close the door over a dozen times no flickering or clicking, opt test ok advised customer to monitor unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Shaker Heights, OH 44120
Manny
Job Details: 02/02/2024
"Cc unit giving h2o code, verified and no codes in memory, ran test cycle and valve stuttering, replaced valve ran test cycle opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Eastlake, OH 44095
Joe O
Job Details: 02/02/2024
Cc: error codeReplaced ui. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Willoughby, OH 44094
Jason N
Job Details: 02/02/2024
"Installed moisture sensor. Ran test cycle, all functions passed. Op test good. ; O-emld tckt"
We serviced a
GE RANGE GAS
Model PGS975SEP3SS
Near Madison, OH 44057
Dan H
Job Details: 02/02/2024
"Customer complaint of loud buzzing noise, started bake for 350 degrees, noise is cooling fan running and vibrating back panel, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairview Park, OH 44126
Angel
Job Details: 02/02/2024
Cc that unit has clothes at the end of the cycle wet and lights blinking with a fault code she thinks. Ran diagnostics and u it had a fault code of F8E1 long fill so I ran a test cycle and found cold water was off downstairs in basement. Turned it on tested unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near North Ridgeville, OH 44039
Angel
Job Details: 02/02/2024
Cc that unit was making a loud screeching noise while on spin or on the beginning while sensing. Looked underneath unit and everything looked clean even removed all components to verify and reinstalled them again. After verifying I ran diagnostics ran agitation and a high spin to see if I could duplicate the noise and nothing tested the spin various times and no noise so just incase I replaced the belt tested unit again and still no noise. Asked customer to monitor for now since I replaced the belt and if anything to give us a call but cant duplicate noise.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Elyria, OH 44035
Angel
Job Details: 02/02/2024
Cc that dispenser for load and go was filled twice only in 7 months and never worked again from what the customer was explaining. Verified and made sure that the load and go was enabled and it was also removed it and noticed it had detergent buildup on back fitting where detergent come out through so cleaned it off and made sure sensor inside the dispenser was working and it was. After cleaning it ran diagnostics and tested the dispenser pump and it was releasing the detergent. Asked customer to monitor for now because its working and sensing as should opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Olmsted Township, OH 44138
David R
Job Details: 02/02/2024
"Cc unit not cooling, as of today, unit has been unplugged for a week and a half. Since unit is unplugged. No way of telling if its just a defrost issue or sealed system. Sounds more like a sealed system because compressor seems to be shutting off on its on. will order FZ heater and harness; ordrng 1 W11650661 (Heater) and 1 W11566891 (Control) and 1 W11635510 (Comp) and 2 W11504415 (Coupler)s and 2 W11504431 (Coupler)s and 2 W11506619 (Coupler)s and 2 W11504433 (Coupler)s and 2 W11504447 (Coupler)s and 1 WPW10384183 (Thermistors)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Kirtland, OH 44094
Dan H
Job Details: 02/02/2024
"Customer complaint of grinding noise, noise is turntable ring rolling under turntable, ordering turntable motor and drive gear; ordrng 1 W11179756 (Drive) and 1 W10911403 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Dan H
Job Details: 02/02/2024
"Customer complaint of screeching noise, confirmed, installed new cam kit and belt, op test good ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Painesville, OH 44077
Dan H
Job Details: 02/02/2024
"Customer complaint of loud noise, noise is coming from air damper, unit needs new air damper; ordrng 1 WPW10594329 (Damper)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 02/02/2024
"Customer complaint that unit starts draining before it washes, ran diagnostics found f1e2(motor control fault) and f5e2(lid lock fault) error codes , lid does not lock, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Kingsville, OH 44048
Dan H
Job Details: 02/02/2024
"Customer complaint of buzzing noise, noise is coming from vibration in evaporator wall, evaporator wall and fan cover are mounted properly, unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R5ESB7
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/02/2024
"CC that the unit is not dispensing water. Confirmed. Can hear the valve hum. Steamed the reservoir out. Removed the John guest fitting at the bottom of the door. Water is coming out. Will need a new door. Part is nla. ; ordrng 1 241668186 (Door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL PEDESTAL 15''
Model WFP2715HW0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/02/2024
"CC that the drawer does not close. Confirmed. Found the screws in the wrong holes. Reattached the pedestal correctly. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Pepper Pike, OH 44124
Corina B
Job Details: 02/02/2024
"CC that the unit is not heating properly. Heated oven to 350*,waited 15 minutes after the buzzer. Temp is at 350*. Opt test ok."
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSF26C4XYB03
Near Solon, OH 44139
Corina B
Job Details: 02/02/2024
CC that the unit is not dispensing ice. Confirmed. Found ice on the drive shaft. Dispensing ice. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Bedford, OH 44146
Corina B
Job Details: 02/02/2024
CC that the unit is leaking. Confirmed. Found the water hose leaking. Tightened the hose. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Ravenna, OH 44266
Corina B
Job Details: 02/02/2024
Replaced the pump and motor. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chesterland, OH 44026
Corina B
Job Details: 02/02/2024
CC that the unit senses and stops. Confirmed. Found the cold water was turned off. Turned the water on. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Middleburg Heights, OH 44130
David R
Job Details: 02/02/2024
"Replaced separator, harness and thermistor good. Tested. Good. Closing properly. Put water down chute to see, holds. Good, Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Broadview Heights, OH 44147
Bill
Job Details: 02/02/2024
"Changed control, still the same issue. Called tech support, After going over a few things, unit is being sent up for review as unrepairable."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details: 02/02/2024
Cc unit making intermittent noise. Found loose screw from slider. Replaced slider. Tested with load. Good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Elyria, OH 44035
David R
Job Details: 02/02/2024
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 4.5 oz r134a. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Willoughby, OH 44094
Jason N
Job Details: 02/02/2024
Installed lower spray arm. Ran test cycle. Lower spray arm moving properly. No leaks. Op test good.
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Shaker Heights, OH 44118
Jason N
Job Details: 02/02/2024
"Cc unit leaking and ice maker is not producing iceCustomer states the leak in question is actually water seen at the front corner of the unit. Unit is cooling just fine with the exception of no ice production. Pulled unit from cabinet space, found water origin seems to be coming from copper water line connection to valve, very slow drip that pools in frame and makes its way forward. Advised customer she will need a plumber to replace copper supply line. Checked ice maker operation, found ice maker is missing fill tube, was never installed, water line from valve was feed through the back wall into the icemaker, water line then froze. Used customer supplied ice maker installation kit to install fill tube. Ran manual test cycle on ice maker, unit indexed and filled mold with water."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Mentor, OH 44060
Jason N
Job Details: 02/02/2024
"Cc unit leaking during section cyclesChecked under unit, found evidence of water leaking through gearcase, tub seal has failed. Unit will need gearcase replaced. Quoted customer repair cost. Estimate only at this time. ; ordrng 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Euclid, OH 44123
Joe O
Job Details: 02/02/2024
"Cc: blowing house fuses. Ohmed out all fuses, element and circuits. All check good. Advised customer they could have electrical issues. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44110
Joe O
Job Details: 02/02/2024
Cc: leakingFound gasket torn. Needs gasket; ordrng 1 W11177741 (gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland Heights, OH 44121
Joe O
Job Details: 02/02/2024
"Cc: loud noise during wash, not spinning out properly, clothing getting stuck on agitatorRan auto test. Found gear case leaking oil. Found cam grinding. Clothing likely getting wrapped during spin, because unit not fully engaged in spin. Needs gearcase, cam, actuator and belt; ordrng 1 W11454372 (Gear case) and 1 W10721967 (drive pulley) and 1 W11481722 (Actuator) and 1 W11611297 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland Heights, OH 44112
Joe O
Job Details: 02/02/2024
Cc: shakingRan drain and spin. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44109
Joe O
Job Details: 02/02/2024
Installed control and gas valve. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Beachwood, OH 44122
Joe O
Job Details: 02/02/2024
"Installed drain pump, ui panel, control, dispenser, and spray arms. Ran diagnostics test cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Chesterland, OH 44026
Joe O
Job Details: 02/02/2024
Installed latch. Ran auto test. Ran drain and spin. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/02/2024
Cc: not running. Found error code f8e4 supply line leaking. Tightened supply line. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 02/02/2024
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Dan H
Job Details: 02/02/2024
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890087 (Lokring), and 1 W10890117 (Lokring) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Cleveland, OH 44111
Marie V
Job Details: 02/02/2024
"Replaced thermistor, defrosted all ice, And replaced freezer light. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44135
Marie V
Job Details: 02/02/2024
"Cc of unit is clicking and not starting any cycle. Confirmed, broken latch. Replaced latch and stared a cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW0
Near Cleveland, OH 44105
Manny
Job Details: 02/02/2024
"Cc unit makes a clicking noise, ran diagnostic no codes m ran test cycle, shifter is loud unit needs shifter. Replace with TS#W10913953 opt test ok; used 1 W10913953 (Actuator) from stock"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Cleveland, OH 44105
Manny
Job Details: 02/02/2024
"Cc unit doing the same, door is bouncing, replaced hinges opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Brecksville, OH 44141
Manny
Job Details: 02/02/2024
Replace pump motor and console opt test ok
We serviced a
MAYTAG WASHER
Model MHWE300VW12
Near Chagrin Falls, OH 44022
Bill
Job Details: 02/02/2024
"Cc unit making a high pitched noise when spinning, confirmed cc. Ran unit in diagnostics, during spin unit motor was howling. Looked up parts for unit. Motor was discontinued. Explained to customer that parts are not available for unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland, OH 44105
Bill
Job Details: 02/02/2024
"Found that lower spray arm is separating at the seam, and middle spray arm is clogged at the ends. Ordering lower, middle spray arms and lower door seal. Also called WP tech line. Spoke with Jonathan ; ordrng 1 WPW10498900 (Middle arm) and 1 W10837249 (Lower spray arm) and 1 W10909089 (Lower door seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Strongsville, OH 44149
Bill
Job Details: 02/02/2024
"Cc filter jammed, confirmed cc. Removed filter, replaced filter housing. Tested opt test good."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS1
Near Strongsville, OH 44136
Bill
Job Details: 02/02/2024
"Cc unit no working, confirmed cc. Tried to heat water, would not heat and was causing a heavy buzzing noise. Ordered all high side components, follow up scheduled for 2/7; ordrng 1 W11402082 (Mag) and 1 W11125676 (Mag therm) and 1 W11256462 (Diode) and 1 W11024976 (Transformer) and 1 W10850446 (Cap)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Amherst, OH 44001
Angel
Job Details: 02/02/2024
Cc that unit was leaking and not making ice. Verified and found that ice maker water line on back popped off from the top section. So reinstalled hose and added a zip tie to keep it in place and some foil tape around it as well. Tested ice maker function and now its filling and not leaking.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Amherst, OH 44001
Angel
Job Details: 02/02/2024
Cc that unit is making loud clicking noise when filling and stops filling and than all of a sudden it starts filling again and unit is filling the same at any cycle. Could not duplicate issue or noise but decided from what customer explained replacing inlet valve. For the filling too much on any cycle I did see that even in the normal cycle it will fill more than half way so will be ordering control board and pressure hose.; ordrng 1 W11205048 (Inlet valve) and 1 WP353244 (Presssure hose) and 1 W11411581 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near Amherst, OH 44001
Angel
Job Details: 02/02/2024
"Replaced control board, power supply board and ui set temps to recommended opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brook Park, OH 44142
Bill
Job Details: 02/02/2024
"Cc unit keeps going off balance, could not confirm. I did find error code f2e3 Ui and control mismatch, possibly causing unit not to pick up on an off balance load. Ordered new Ui and control follow up scheduled for 2/6; ordrng 1 W11513246 (Control) and 1 W11662366 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Broadview Heights, OH 44147
Manny
Job Details: 02/02/2024
"Cc unit leaks, verified and unit leaking a lot of water in the center, removed door panel and tub is bowed out, and door not making a good seal, needs a tub"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Chardon, OH 44024
Jason N
Job Details: 02/01/2024
"Cc unit is not making iceCustomer stated the ice maker has already been replaced. Ran manual ice maker harvest test, ice maker indexed, but no water entering ice mold. Water pressure into unit is good from dispense. Unit will need dual inlet valve replaced. Customer declined repair at this time, estimate only. ; ordrng 1 WPW10420083 (Valve)"
We serviced a
KENMORE WASHER
Model 417.61722510
Near Chardon, OH 44024
Joe O
Job Details: 02/01/2024
"Playing with latch unit started working. Needs latch and strike; ordrng 1 137353302 (lock) and 1 137513712 (Strike), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Parma, OH 44130
Bill
Job Details: 02/01/2024
"Cc fan not coming on, could not confirm. Preheated unit fan came on. Unit operating as intended."
We serviced a
MAYTAG RANGE
Model MGT8800FZ0
Near Amherst, OH 44001
Angel
Job Details: 02/01/2024
"Cc that right front burner when she was boiling eggs the flame turned off and gas continued to flow. Asked customer if when boiling eggs the water overflowed and stated that it did. Explained to her that most likely was the issue which it happened to her again but she hadnt cleaned the range yet and burner must of been full of water. Tested unit myself and let it run for a while and flame never turned off checked inside burner as well to make sure it was clean and it was but can tell there was water because it has the stain, explained to customer what couldve happened and to monitor for now if anything to give us a call."
We serviced a
MAYTAG COOKTOP ELE
Model MEC8830HS00
Near Middleburg Heights, OH 44130
Bill
Job Details: 02/01/2024
"Changed cook top, tested opt test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Sheffield, OH 44054
Angel
Job Details: 02/01/2024
Cc that unit stopped making ice. Verified and found that fill tube was frozen. Unit has a service tip on issue and i followed steps and removed fill tube and steamed it out also added tape to insulate it like it says and I also added permagum on back of unit where fill tube comes out of and around the top of the bin to seal around the fill tube as well. Ran diagnostics made sure ice maker filled and cycled asked customer to monitor opt test good.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Ravenna, OH 44266
Corina B
Job Details: 02/01/2024
Replaced the valves. Tested. Found the hot and cold are reversed. Switched the lines. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model krff577kps02
Near Richmond Heights, OH 44143
Jason N
Job Details: 02/01/2024
"Cc left side door making a clicking noiseConfirmed noise when door is opening to open position. Lubricated hinge, no change. Adjusted door/cabinet. No change. Ordering door hinge and closer. ; ordrng 1 WPW10505294 (Cam-door) and 1 W10878115 (Hinge-door)"
We serviced a
KITCHENAID RANGE
Model KGRC608LSS0
Near Shaker Heights, OH 44120
Joe O
Job Details: 02/01/2024
Cc: not workingFound igniter weak. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE DRYER
Model 110.68322700
Near Cleveland, OH 44130
Jason N
Job Details: 02/01/2024
"Cc unit will not turn on after previous repairs Confirmed unit is not starting now. Checked thermals, found thermal fuse is open and heater element coils are warped causing short to case. Replaced element and thermal fuse using truck stock. Ran test cycle and observed. Noticed heater element is not shutting off, thermostat is not cycling power to element causing overheat condition. Unit will need cycling thermostat replaced; ordrng 1 WP3387134 (Thrmst-fix), used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near University Heights, OH 44118
Jason N
Job Details: 02/01/2024
"Cc unit ice cubes are thin and melting in both ice makersConfirmed both ice makers are producing thin ice and are fusing together. Customer also stated they had to throw out ice cream recently because it was soupy. Checked frost pattern on evaporator, found only a partial frost pattern. Checked compressor amp draw, drawing .56A. Unit has a refrigerant leak, will need sealed system repair. ; ordrng 1 W11598434 (Evaporator) and 1 W11574734 (Compressor) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland Heights, OH 44112
Jason N
Job Details: 02/01/2024
"Cc unit had not heated since install Checked power until unit. Found L1 to L2 reading 0v. L1 and L2 to N reading 122v. Tried switching off breaker, found breaker is already in the off position. Breaker is feeding 120v constantly to unit regardless of on and off position. Advised customer they will need an electrician to replace breaker."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Cleveland, OH 44106
Jason N
Job Details: 02/01/2024
"Cc unit leaking when filing with waterRan test cycle, found water dripping from cold line to valve connection on unit. Pulled hose off, cleaned threads and flipped gasket around inside. Reseated line to valve, turned water on and ran test cycle. No drips, no additional leaks from unit. Advised customer if line starts to drip again, replace water lines."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Elyria, OH 44035
David R
Job Details: 02/01/2024
"Cc unit making grinding/screeching noise. Actuator error code. When going between spin and agitate, loud noise. Sounds like the splines on the cam pulley slipping. Replacing cam, belt, actuator from t/s. Ran a couple times. Good. All components working properly. Good. Op Test Ok. ; used 1 W10913953 (ACTUATOR), 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near North Royalton, OH 44133
Bill
Job Details: 02/01/2024
"Cc water not coming out, could not confirm. Tested valve through diagnostics, tested good. Confirmed that water lines where attached to the corresponding valves. Had customer start a load, found that start button was only being pressed once to wake up unit. Explained to customer that unit start needs to be pressed twice. Showed customer what I was explaining. Unit operating as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Royalton, OH 44133
Bill
Job Details: 02/01/2024
"Replaced damper, tested opt test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS03
Near Broadview Heights, OH 44147
Bill
Job Details: 02/01/2024
"Cc unit not working, confirmed cc. Side Ui panel is not working, no lights are working, ff sec is not cold. Freezer is ice cold, ordered new control board kit. Follow up scheduled for 2/5; ordrng 1 W11533211 (Control board kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Strongsville, OH 44149
Bill
Job Details: 02/01/2024
"Cc water foggy, confirmed cc. Water is coming out full of air, with supply lines vibrating heavily. Ive seen this before. Ordered new duel valve and valve to hinge supply hose. Follow up scheduled for 2/6.; ordrng 1 W11482383 (Duel water valve) and 1 W11579166 (Water line)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rootstown, OH 44272
Corina B
Job Details: 02/01/2024
CC that the bin does not come out and a plastic piece fell off. Confirmed. Ice maker is making ice. Will need a new bin. Customer can install. ; ordrng 1 W11185686 (Bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Aurora, OH 44202
Corina B
Job Details: 02/01/2024
Replaced the door switch. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near North Olmsted, OH 44070
Manny
Job Details: 02/01/2024
"Cc unit insulation its showing, and not drying, verified and no junction box cover, theres is lots of water under the unit, no insulation installed at all, drain hose was kinked and broke, there is water damage to the cabinets, and tiles coming off, ordering insulations junction cover and drain hose; ordrng 1 W11407385 (Cover) and 1 W11393126 (Shield) and 1 W11414944 (Drain hose) and 1 W11573704 (Shield) and 1 W11573700 (Shield) and 1 W10919865 (Insulation) and 1 W11553445 (Insulation) and 1 W11381654 (Hose)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near North Olmsted, OH 44070
Manny
Job Details: 02/01/2024
"Cc unit off balance, verified and unit bouncing, suspension is bad need new suspension ; ordrng 1 W11217817 (suspension)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Avon Lake, OH 44012
Manny
Job Details: 02/01/2024
"Cc door not closing, verified and hinges need readjusting, readjusted hinges opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near North Olmsted, OH 44070
Manny
Job Details: 02/01/2024
"Replace pump, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairview Park, OH 44126
Manny
Job Details: 02/01/2024
"Cc unit bouncing, shocks are bad unit needs shocks ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSN2000LW1
Near Warrensville Heights, OH 44122
Manny
Job Details: 02/01/2024
"Cc unit not spinning, verified and unit makes a loud noise, took apart and transmission leaking oil and motor full of oil and coupler shattered. Customer doesnt want an estimate and will replace the unit"
We serviced a
GE MICROWAVE
Model PEB7227DL1BB
Near Chagrin Falls, OH 44022
Manny
Job Details: 02/01/2024
"Cc unit sparking inside remove the mag channel cover and burn marks, let customer know that this is a counter top, they will replace the unit"
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Chagrin Falls, OH 44023
Manny
Job Details: 02/01/2024
Replaced pump opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5560SQ0
Near Brook Park, OH 44142
Manny
Job Details: 02/01/2024
"Cc unit not advancing and when it does its slow and takes all night in a cycle, verified and timer not advancing, took apart and lots of oil everywhere, harness saturated with oil and corrosion, unit needs transmission, drained shaft motor and harness, harness discontinued.; ordrng 1 WP8577356 (timer) and 1 W10044160 (harns-wire(discontinued)) and 1 285809 (cam,agitator) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 WP661600 (drive motor) and 1 285753A (coupling,motor)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Ridgeville, OH 44039
David R
Job Details: 02/01/2024
"Cc unit not starting. Customer right by me. Pressed on button, and pressed start. All working correctly. No problem in starting. Ran diagnostics. All components working. No error codes. Ran a drain and spin. Started a Normal. Started a bulky. Started a Heavy Duty. Customer watched. All starting normally and working correctly. Unit is working as it should. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Olmsted Falls, OH 44138
David R
Job Details: 02/01/2024
"Replaced blower wheel, old one was cracked. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
David R
Job Details: 02/01/2024
"Cc noise and not spinning. No agitation. To replace Actuator, replaced from t/s. Also found the Right side cabinet padding is all ripped off, so instead of a cushion to soften sound, just bangs. Ran a Rinse/Spin cycle with 4 bath towels and unit is spinning properly. Ordering absorbers. ; ordrng 4 W11611669 (Absorber)s and 4 WP8564458 (Absorber)s, used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE DISHWASHER
Model ZDT800SIF0II
Near Strongsville, OH 44149
David R
Job Details: 02/01/2024
"Cc unit intermittent, UI display will turn off likes its dead but the LED lights on inside will flash like a strobe, then if left alone, unit will power itself back up like it had rebooted. Called GE. Control issue. Gave estimate for controls and LED lights out; ordrng 1 WD21X30758 (UI control kit) and 1 WD21X24903 (Main Control) and 2 WD21X20496 (LED top lights)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, OH 44149
David R
Job Details: 02/01/2024
"Cc unit intermittent, one day they woke up and water was in tray on door, items thawed in FZ. Got here today, icemaker is full of ice, dropped and called for water. FZ evap has good frost pattern and temps check normal. -1 in FZ and 36 in FF. Could possibly be a glitch in control. Ordering main and Ui control. ; ordrng 1 W11556912 (Control) and 1 W11642011 (UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Strongsville, OH 44136
David R
Job Details: 02/01/2024
"Cc unit leaking out front. Found worn gasket, also wash pump is making loud noise, possibly stopping arm from moving and shooting extra water in one direction. Track stops missing. Will need gasket, motor and track stops. Gave estimate; ordrng 1 W11177741 (Gasket) and 2 WP8565925 (Track stop)s and 1 W11087376 (Wash pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Oberlin, OH 44074
David R
Job Details: 02/01/2024
"Replaced main control, wash pump and harness is good. Ran diagnostics, good. Ran a normal cycle to test. Good. Explained to customer the filter that needs to be cleaned out. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/01/2024
"Cc that right hand side door is dented. Confirmed. Replaced door , level door. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Brook Park, OH 44142
Marie V
Job Details: 02/01/2024
"Replaced damper motor. Tested on diag, showed cust. Op test ok"