Service History 900 | Freds Appliance

We serviced a

MAYTAG RANGE

Model WFE540H0AS1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/15/2021

Installed element OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Painesville, Ohio 44077

Joe O

Job Details: 07/15/2021

Cc: loud squeaking when opening doorCustomer stated it was on the left side. Unit is not squeaking at the moment. Could not duplicate issue. Op test ok

We serviced a

KENMORE RANGE

Model 911.4554091

Near Painesville, Ohio 44077

Joe O

Job Details: 07/15/2021

"Cc: buzzing noise, oven not workingFound control buzzing. Unit will not light up, or allow selections. Needs clock and fasciaClock is discontinued. ; ordrng 1 WB27K5140 (clock(discontinued)) and 1 WB27K5166 (clock plate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Willowick, Ohio 44095

Joe O

Job Details: 07/15/2021

Cc: frost build up in freezerFound door not seated correctly on left side. Raised door to allow gasket to seal properly. Op test ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7HS02

Near Strongsville, Ohio 44136

Marie V

Job Details: 07/15/2021

"Cc that he will set the time but it does not works. Confirmed, found unit not connected to Wi-Fi , if unit is not connected the time will not be synchronized. Connected with cust. Now is good. Op test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Euclid, Ohio 44123

Joe O

Job Details: 07/15/2021

"Cc: not turning onCustomer stated they ran it and the whole basement was Smokey, then next time it wouldnt start at all. Found terminal block shorted out. Needs power cord and terminal block kit. Inst terminal block kit, and power cord. Ran test cycle. Op test okCust has a plastic accordian style vent hose attached to dryer. Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/15/2021

I ordered the incorrect parts. Re-order the for the correct part; ordrng 1 W10899966 (Hose)

We serviced a

KENMORE DRYER

Model 110.975852

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/15/2021

"Cc unit not heating.Found no flame from unit, ignitor not receiving power. Checked all thermals, found thermal fuse open. Unit needs thermal fuse. Replaced using truck stock. Ran dryer op test, good heat, airflow checks good. Op test good. Customer paid for both jobs on this pvr, ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/15/2021

Installed the new part op tested good. Actuator

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Willoughby, Ohio 44094

Joe O

Job Details: 07/15/2021

"Cc: not making ice, leaking when ice maker is onFound unit has good water flow. Found fill tube frozen and ice maker water line came off fill tube. Cleared fill tube, reconnected water line. Cycled ice maker . Op test ok"

We serviced a

GE REFRIGERATOR

Model TFX26ZPDAWW

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/15/2021

"Cc unit not coolingFound ice buildup in freezer on evaporator cover and evaporator. Checked defrost timer, contacts being made. Ordering defrost heater and bimetal. Cust paid for both jobs on first pvr. ; ordrng 1 WR50X122 (Defrost thermostat) and 1 WR51X10029 (Defrost heater)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, Ohio 44144

Corina H

Job Details: 07/15/2021

Replaced the valve. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Moreland Hills, Ohio 44022

Dan

Job Details: 07/15/2021

"Customer complaint of beeping noise and unit is not making ice, no beeping heard, ice bin is full, temperatures are good, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS01

Near Pepper Pike, Ohio 44124

Dan

Job Details: 07/15/2021

"Installed new thermal fuse , op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Painesville, Ohio 44077

Dan

Job Details: 07/15/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at -12 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater is working, unit needs new control and evaporator defrosted , customer does not want repair at this time ; ordrng 1 242115283 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE26GGKBBB

Near Painesville, Ohio 44077

Dan

Job Details: 07/15/2021

"Sum never lit up, reordering sum, installed fresh food section evaporator fan; ordrng 1 WR98R882802 (Sum)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBL0

Near Kingsville, Ohio 44048

Jeff M

Job Details: 07/15/2021

Re lvl the unit op tested good

We serviced a

IKEA COOKTOP ELE

Model ICI500XB01

Near Cleveland, Ohio 44113

Corina H

Job Details: 07/15/2021

"CC that there is a fault code f47. Confirmed. Found the thermal fuse, burnt. Will need a new harness. ; ordrng 1 W10651543 (Harness)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ

Near Strongsville, Ohio 44136

Marie V

Job Details: 07/15/2021

"Cc that the right hand side burner takes too long to light up and oven is not working. Confirmed. all ignitors are sparking. Adjusted ignitor, and tested burner is good. When testing oven you can hear sparking and gas but no flame. Opened bottom drawer and found cooking sheets, removed some of them and tested . Good, tested broil and convection, pass. Op test ok"

We serviced a

MAYTAG DRYER

Model MDG10CSAAL

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 07/15/2021

The worse motor I ever replace call tech line to see hoe to connect wire my senior tech could not find intruction sheet but when installed but still not heating office reschedule another I can figure out ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Shaker Heights, Ohio 44118

Jason N

Job Details: 07/15/2021

"Cc unit top rack wont stay in place. Customer showed pop.Found unit installed with slight tilt forward. Uninstalled unit, adjusted rear wheels. Reinstalled unit. Leveled. Top rack staying in place. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 07/15/2021

"Cc unit not agitating. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit not shifting to agitate. Checked under unit. Found shifter arm slipped out of splutch yoke. Per service pointer replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test, all functions normal. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Shaker Heights, Ohio 44118

Jason N

Job Details: 07/15/2021

We serviced a

CROSLEY DRYER

Model CED7006GW0

Near Conneaut, Ohio 44030

Jeff M

Job Details: 07/15/2021

Cycling thermostat appears to be not operating correctly after three or four loads consecutively machine will blow the fuse in the fuse box its an intermittent issue an order both timer and cycling thermostat. No eta; ordrng 1 WPW10185982 (Timer) and 1 WP3387134 (Thermostat)

We serviced a

KENMORE DRYER

Model 110.7800201

Near Conneaut, Ohio 44030

Jeff M

Job Details: 07/15/2021

I found the pulley failed installed the new part unit tested good ; used 1 4392067 (Kit) from stock

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/15/2021

Installed the new part op tested failed. The relay for the broil failed needs a control ; ordrng 1 W11132199 (Control)

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Geneva, Ohio 44041

Jeff M

Job Details: 07/15/2021

Installed the new part op tested good. Door

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Royalton, Ohio 44133

David R

Job Details: 07/15/2021

"Cc blinking light on spin. Plugged unit in. Cancelled out cycle, let customer know to hold between 5-10 seconds. Ran diagnostics, no error codes. Ran test cycle and all components working. Ran a calibration on unit. Ran drain and spin cycle. Good. Op test ok."

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/15/2021

I have replaced everything that will cause ice maker bucket to freeze with and still doing same issue call senior tech corina and she said replace ice maker customer will give it a try; ordrng 1 WR30X28731 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Kent, Ohio 44240

Brian M

Job Details: 07/15/2021

Complaint of noise Unit was plugged in and running Could not hear any abnormal noises Unit is nice and cold OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Bay Village, Ohio 44140

Corina H

Job Details: 07/15/2021

CC that the unit is not spinning the clothes out. Confirmed. Found the shifters arm out of position. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD8500DC1

Near Westlake, Ohio 44145

Corina H

Job Details: 07/15/2021

CC that there is a noise when the dryer rus. Confirmed. Found 3 out of 5 support rollers were replaced. Replaced the support rollers. Talked to HB waived the sc. due to being here in may. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near South Euclid, Ohio 44121

Jason N

Job Details: 07/15/2021

"Cc unit console damaged Customer stated console came damaged, noticed after installation. Customer stated console has a gap around it, not flush with cabinet. Found console leaning slightly forward. Unit framing is slightly bent, console is not damaged. Called wp techline, Retrieved console for return."

We serviced a

KENMORE REFRIGERATOR

Model 106.5112221

Near Solon, Ohio 44139

Brian M

Job Details: 07/15/2021

Recovered refrigerant Installed compressor and evap using lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Middleburg Heights, Ohio 44130

David R

Job Details: 07/15/2021

Cc unit not working. Found F6E2 miscommunication error code. Ordering control and UI.; ordrng 1 W10861510 (Console) and 1 W11100602 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Mentor, Ohio 44060

Joe O

Job Details: 07/15/2021

Found control is the incorrect part. Re ordering controlControl out of stock. Office to reschedule ; ordrng 1 W11450890 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, Ohio 44060

Joe O

Job Details: 07/15/2021

"Cc: interior lights out, not making iceReplaced freezer led. Lighting returned. Found ice maker error code e5(ice mold thermistor bad). Needs ice maker.; ordrng 1 W11294907 (icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/15/2021

"Cathay the panel had a dent on it, just want to make sure everything is working properly. Took temps 37* on fresh food section -2* on freezer. Ice maker is working. Took top panel and inspected unit. No unusual noises, All connections are good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5560SQ0

Near South Euclid, Ohio 44121

Jason N

Job Details: 07/15/2021

"Installed all parts. Ran fill/agitate test, then switched over to drain and spin. No leaks, all functions normal. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Westlake, Ohio 44145

Corina H

Job Details: 07/15/2021

CC that there is a rattling noise. Found the condenser vibratingused damper pads from surplus t/s. Opt test ok ; used 3 Wp2158826 (Damper) from stock

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Columbia Station, Ohio 44028

David R

Job Details: 07/15/2021

"F22. Went by tech sheets followed. New lock was already just installed last visit. Tech sheet said for error clear error code, unplug unit, latch good, all connection on latch and control check good. Plugged in no code. Ran a full cycle while here. Good, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/15/2021

Took pictures of pop, found freezer led shorted replace from t/s opt test ok ; used 1 W10695459 (Led) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Oberlin, Ohio 44074

David R

Job Details: 07/15/2021

"Cc icemaker only giving out 1-2 batches a day. Check, icemaker on. Went through diagnostics, would not find home position. Water from dispenser is good flow, ordering icemaker ; ordrng 1 W11284458 (Icemaker)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, Ohio 44060

Joe O

Job Details: 07/15/2021

"Cc: error codes, not finishing a cycleFound error codes f 6e2(communication error). Needs control and ui; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MDE3706AYW

Near Elyria, Ohio 44035

Marie V

Job Details: 07/15/2021

"When arrived it was a Samsung dryer, cust said is under warranty not even a year old, explain that we cant service at the moment because Samsung has their own tech for appliances under warra. Gave a number to call and wrote down the model and serial for cust on LBC ."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lorain, Ohio 44052

Marie V

Job Details: 07/15/2021

"Cc that the unit starts and then it shows done. Ran diag , no error codes showing at this point,. Replaced shifter that was ordered, ran normal cycle. Canceled and started over again. Good op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6JB3

Near Perry, Ohio 44081

Joe O

Job Details: 07/15/2021

"Cc: not cooling in ff sectionFound temps in ff section at 69 degrees. Freezer at 3degrees. Found evap completely frosted over, frost build up in freezer. Found ff door not closing or sealing properly. Found ff door gasket ripped. manual entered defrost. Unit pulling 430 watts. Needs ff door gasket and door spacers. Customer does not want to repair at this time.; ordrng 1 241872512 (gasket,door ff) and 2 240311303 (washer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48MFS05

Near Solon, Ohio 44139

Brian M

Job Details: 07/15/2021

"Cc unit not cooling Found unit to have even frost pattern but evap fan not moving just humming Needs evap fan ; ordrng 1 WP4389155 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBS05

Near Highland Heights, Ohio 44143

Brian M

Job Details: 07/15/2021

Installed hinges on lower door Needs hinges for upper ; ordrng 2 W10639067 (hinge-door)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Cleveland, Ohio 44120

Corina H

Job Details: 07/14/2021

Cc that ice maker not working or the dispenser. Verified found some ice in bin and tried to dispense ice and it was dispensing fine verified ice maker and it is working intermittently will need to order icemaker. Office to reschedule icemaker out of stock.; ordrng 1 WPW10190965 (Ice maker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near Brecksville, Ohio 44141

Corina H

Job Details: 07/14/2021

Replaced the adjusters. The stops are missing. Will need new stops. Cust can install. ; ordrng 2 WPW10508950 (Stop)s

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/14/2021

Cc unit goes into out of balance Found unit to be leaning back and to the right Adjusted feet so basket is center and Frame is stable Ran high speed spin test OP Test Ok

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Amherst, Ohio 44001

Gabriel P

Job Details: 07/14/2021

"Replace piston and switches and fuse,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Kent, Ohio 44240

Brian M

Job Details: 07/14/2021

Installed control and valve Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Painesville, Ohio 44077

Dan

Job Details: 07/14/2021

"Installed new shifter, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 07/14/2021

"Installed pump and motor assembly. Ran wash test, all functions normal. Op test good."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Amherst, Ohio 44001

Gabriel P

Job Details: 07/14/2021

Found panel bent ordering ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Highland Hills, Ohio 44122

Jason N

Job Details: 07/14/2021

"Cc unit not spinning/draining clothing all the way.Ran diagnostics. Found code f3e3 for water inlet temp fault and f8e1 for long fill/no fill. Ran auto test, no cold water coming in to unit. Checked all valves that I could see, all are turned on. Advised customer they would have to contact plumber or building mgment to have cold water source issue resolved. Unit op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, Ohio 44134

Jason N

Job Details: 07/14/2021

"CcCustomer showed pop Customer states unit needs leveled. Leveled unit for door gap and unit level. Customer stated unit is still not even, gaps are uneven on right and left hand sides as well as on top. Found floor is not even under unit, advised customer. Found cabinet above unit is sagging on left hand side. Snapped pics."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Strongsville, Ohio 44136

David R

Job Details: 07/14/2021

"Cc unit top rack is broken. Replaced from t/s. Tested, good. Op test ok. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Mentor, Ohio 44060

Joe O

Job Details: 07/14/2021

"Installed gear case, cam, and belt. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Lorain, Ohio 44053

Gabriel P

Job Details: 07/14/2021

Replace door opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Kent, Ohio 44240

Brian M

Job Details: 07/14/2021

Cc no water Installed water valve Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 07/14/2021

Cc that unit is heating but not drying there clothes properly and having a lot of condensation inside unit. Verified and unit is heating properly found that vent is clogged up and will need to be cleaned out. Unit is working as designed.Explained to customer and gave him the number for dryer vent wizards to get it cleaned out for proper airflow. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ASI2275FRS00

Near Grafton, Ohio 44044

Corina H

Job Details: 07/14/2021

Cc that ice maker not working. Verified and found that ice maker is leaking through the bottom will need a new ice maker and valve; ordrng 1 WPW10300022 (Icemaker) and 1 WPW10179146 (Water valve)

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Strongsville, Ohio 44149

David R

Job Details: 07/14/2021

"Cc unit control options not working, intermittent no lights on UI. Had a servicer from different company come out. Suggested replacing both controls. Authorization code sent over to us, full repair. Found F5-E1, F3E2, F6E1. Tested and valves are good. Ordering controls, and latch. ; ordrng 1 W10810403 (Latch) and 1 W11195970 (Control) and 1 W11135391 (Ui)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 07/14/2021

"Replace cam,opt test ok; used 1 W10721967 (PULLEY) from stock"

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Avon Lake, Ohio 44012

Marie V

Job Details: 07/14/2021

"Cc that the unit is taking too long to dry clothes and that the sensor will shut down unit and clothes arent dry still. Turned unit on and check if it was heating. Pass. Check air flow outside. Found foil vent it kinked in the back on the unit, not allowing a proper air flow. Advice cust to replace foil flexible vent for rigid metal or flexible metal because those are considered fire hazard. Unit cycles between 168* and 115*. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Strongsville, Ohio 44136

David R

Job Details: 07/14/2021

"Customer had POP, took pics Aug 20,2020. Cc unit not washing. No error codes. Found pump in range of resistance. Control sending lower than 100 bolts AC. Ordering both control and wash pump. Replace control first. ; ordrng 1 W11124384 (Control) and 1 W11305303 (Wash pump)"

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ1

Near Avon Lake, Ohio 44012

Marie V

Job Details: 07/14/2021

"Cc that the top rack something broke on it, cust has pieces. Confirmed right hand side rack broke in a corner. Replace both. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Strongsville, Ohio 44136

David R

Job Details: 07/14/2021

"Replaced both control and ui. Ran a normal cycle, good. All components working. Ran a diagnostics cycle. Good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Chesterland, Ohio 44026

Joe O

Job Details: 07/14/2021

Installed dispenser. Op test ok

We serviced a

AMANA DISHWASHER

Model ADB1500AWQ01

Near Willoughby, Ohio 44094

Dan

Job Details: 07/14/2021

"Customer complaint that unit is not draining completely, confirmed, found filter screen and drain port on garbage disposal clogged, cleared, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Aurora, Ohio 44202

Joe O

Job Details: 07/14/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Kent, Ohio 44240

Brian M

Job Details: 07/14/2021

Cc unit not spinning Replaced actuator OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Kent, Ohio 44240

Brian M

Job Details: 07/14/2021

Issue remains Unit will run fine almost 30 min after a drain Spoke to 2 senior techs Maybe a issue with UI or float switch ; ordrng 1 W11255655 (console) and 1 WPW10195039 (float switch)

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Eastlake, Ohio 44095

Dan

Job Details: 07/14/2021

"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Kent, Ohio 44240

Brian M

Job Details: 07/14/2021

Ran entitlement issue date 8-21-20Cc unit fills and drains Found hose on ground Put hose in sink Ran test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 07/14/2021

Cc unit leaking Found Ice maker bail arm to have popped off and unit over full with ice and when filling water is going around and dripping into chute Cleared ice and fixed arm OP Test Ok

We serviced a

KITCHENAID MICROWAVE

Model KBHC109JSS0

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 07/14/2021

"Found the magnetron defective but we had unit open and found thermal on mag shorted replace put unit back together heat a cup of cold water for 30 seconds and it was hot"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, Ohio 44113

Jason N

Job Details: 07/14/2021

"Cc unit leaking from underneath Ran wash cycle, found water blowing out from water inlet manifold assembly in rear when unit went to drain. Pulled unit. Found inlet assembly cracked. Unit needs inlet manifold assembly. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11407411 (Water inlet assembly)"

We serviced a

GE RANGE

Model JGSP28SEK4SS

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 07/14/2021

"Cc unit has made a whoosh sound periodically when using ovenCustomer stated a few times since last service the oven has made a whoosh sound while trying to run a preheat for bake. Checked ignitor condition. Proper install, ignitor located next to burner tube. Ran bake test, ignitor glowing, good amp draw, good ignition. Checked top vent to ensure clear. Ran bake test several times, good ignition each times, no whoosh or gas smell. Let cycle. Could not duplicate issue at this time. Advised customer to ensure top vent is clear and never covered with items."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 07/14/2021

"Cc unit leaking from freezerCustomer states floor is damaged from freezer leaking water. Confirmed lot of wood damage to floor, advised customer I will have to pull unit and will do my best to not cause more. Customer ok with that. Found ice buildup on freezer bottom, evap drain frozen over. Cleared ice and frost from freezer. Pulled drain tube form rear of unit, solid gunk buildup in p trap. Cleared. Reinstalled. Ensure good flow through tube. Customer also wanted quote for a door bin shelf. Ordering. Customer will install himself. ; ordrng 1 W10846358 (Trivet bin)"

We serviced a

KENMORE WASHER

Model 110.20902991

Near Solon, Ohio 44139

Joe O

Job Details: 07/14/2021

Installed lid switch. Ran test cycle. Op test ok

We serviced a

MAYTAG DRYER

Model MEDP576KW1

Near Elyria, Ohio 44035

Corina H

Job Details: 07/14/2021

Timer and retainer were replaced. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0EB0

Near Andover, Ohio 44003

Jeff M

Job Details: 07/14/2021

The main control board is not sending power to the spark module to ignite the spark igniter inside the oven. Needs a main control; ordrng 1 WPW10348656 (Control) and 1 S

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Williamsfield, Ohio 44093

Jeff M

Job Details: 07/14/2021

I called Tech Line I explain to then that the power cord on the terminal block L1 wire is fried. Tech Line told me this is an insulation issue if the nut is not tight enough this can happen. theres no way the machine can directly caused this issue theres no way a customer can directly caused this issue this is 100% an installation error. Tech Line and safety told me this this is an installation issue not the fault of the machine not the fault of the customer. ; ordrng 1 W11416847 (Harness) and 1 TJ5604 (3 prong) and 1 S

We serviced a

MAYTAG RANGE

Model CWG3100AAB25

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 07/14/2021

Cc unit not baking Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/14/2021

Installed the new part op tested good. One fridge door one freezer door 4 dins one wine rack

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Chardon, Ohio 44024

Joe O

Job Details: 07/14/2021

Installed actuator. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB765FW

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/14/2021

Installed the new part op tested good. Belt control

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Cleveland Heights, Ohio 44106

Dan

Job Details: 07/14/2021

"Customer complaint of error code and now unit is not working at all, confirmed, unit is receiving 120vac , stuck key test shows control is good, unit needs new user interface ; ordrng 1 W11367678 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Westlake, Ohio 44145

Corina H

Job Details: 07/14/2021

"CC that there is a noise when dispensing the water. Confirmed. Removed the filter and used bypass plug. No hammering. Call BJ and agreed with need the housing. ; ordrng 1 W11346623 (Housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Maple Heights, Ohio 44137

Brian M

Job Details: 07/14/2021

Cc of no cool Unit unplugged Plugged unit in and watched for frost Found unit to be cooling at this time but advised to leave plugged in for a few days

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, Ohio 44104

Dan

Job Details: 07/14/2021

"Customer complaint of bulge in liner, bulge is water reservoir cover and is supposed to be there, unit is operating as designed"

We serviced a

AMANA DRYER

Model NED4800VQ1

Near Austinburg, Ohio 44010

Jeff M

Job Details: 07/14/2021

The unit is heating cust needs the venting cleaned

We serviced a

GE REFRIGERATOR

Model GFE28GSKFSS

Near Chardon, Ohio 44024

Joe O

Job Details: 07/14/2021

"Cc: not cooling ff section, not making iceFound ff evap fan not running. Ff evap completely frosted over. Found no stored error codes. Tested all thermistors, and fans. Needs ff evap fan, and update module, and defrosted; ordrng 1 WR49X32042 (Cooling tower) and 1 WR98R4546322 (Update module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near LaGrange, Ohio 44050

Gabriel P

Job Details: 07/14/2021

"cc floor gets hot when unit is operating, inform customer that unit has a vent on bottom were air comes out, she says the other oven never did that, call senior tech BJ, he said unit is working as designed and advise to Call whirlpool tech line and tech said unit will blow hot air through bottom vent therefore unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Maple Heights, Ohio 44137

Brian M

Job Details: 07/14/2021

Installed water line OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/14/2021

"CC that the unit was not cooling. Confirmed. Checked the compressor 7.45 amps. Compressor is seized. Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok"

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