We serviced a
KEBS179BSS00 Kitchenaid
Model Wall Oven
Near Fairview Park, OH 44126
Chris H.
Job Details: 05/25/2017
Customer complaint that units door locked after a self cleaning cycle, unable to removed unit, contacted wpl techline waited on hold forever, was able to get door released, units thermal fuse is opened jumped out, unit started, unit needs a new thermal fuse, spoke with gs ordering part ; ordrng 1 WPW10545255 (fuse-thrml), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/31 WED !,
We serviced a
WRV986FDEM01 Whirlpool
Model Refrigerator
Near Highland Heights, OH 44143
Dan H
Job Details: 05/25/2017
Customer complaint that unit is leaking more water now, found unit leaking passed water filter housing connection now, reset connection, no good, unit needs new filter housing; ordrng 1 WPW10238156 (housing), schdld next appmnt for 5/31 WED
We serviced a
MVWX655DW0 Maytag
Model Washer
Near Cleveland, OH 44111
Dan H
Job Details: 05/25/2017
Customer complaint that unit gets out of balance and doesnt spin water out if clothes, ran diagnostics found f0e5(off balance load), f5e1(lidswitch fault), and f7e1(basket speed fault) error codes, lid locks and unlocks, unit agitates, unit shifts to spin, in spin cycle only wash plate is spinning at full speed, found hub worn out, unit needs new hub, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10528947 (hub), schdld next appmnt for 5/30 TUE
We serviced a
WTW8240YW0 Whirlpool
Model Washer
Near Cleveland, OH 44135
Dan H
Job Details: 05/25/2017
Customer complaint that unit is leaking, started normal wash cycle, found unit over filling detergent dispensers, unit needs new valve and detergent dispensers; ordrng 1 W10853723 (valve) and 1 WPW10172146 (dispenser) and 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser),
We serviced a
JES9860CAS02 Jenn-Air
Model Range
Near Parma, OH 44129
Dan H
Job Details: 05/25/2017
Customer complaint that oven is temperature is too cold and right front element is not working, started bake for 350 degrees, after preheat time of 20-25 minutes oven temperature at 330 degrees, found a relay on main control arcing, right front element is not receiving power, right front element does work, power out of infinite swith to relay, unit needs new control and relay; ordrng 1 WP8507P234-60 (cntrl-elec) and 1 WP8566493 (relay), schdld next appmnt for 5/30 TUE
We serviced a
JES9860AAW Jenn-Air
Model Range
Near Cleveland, OH 44128
Dan H
Job Details: 05/25/2017
Customer complaint that oven is not working, found display blank, no buttons responding, unit is receiving correct power, unit needs new control; ordrng 1 WP74009319 (cntrl-elec), schdld next appmnt for 5/31 WED
We serviced a
GS773LXSS0 Whirlpool
Model Range
Near Cleveland, OH 44120
Dan H
Job Details: 05/25/2017
Customer complaint that oven is not maintaining temperature, started oven on bake for 350 degrees, burner lit right up, oven heated to 350 degrees, bake burner is lighting and shutting off to maintain temperature, then bake burner shut off and did not re-light, Oven temperature sensor measures at 1100 ohms room temperature, unit needs new control, oven temperature sensor needs replaced with control, found warming drawer track bearings broken, unit also needs warming drawer tracks; ordrng 1 9761929 (slide-drwr) and 1 WP9761930 (slide-drwr) and 1 WPW10116541 (cntrl-elec) and 1 WPW10181986 (sensor), schdld next appmnt for 5/30 TUE
We serviced a
WFW9150WW01 Whirlpool
Model Washer
Near Cleveland, OH 44108
Dan H
Job Details: 05/25/2017
Customer complaint that unit is leaking, started normal wash cycle, found tiny hole in boot, unit needs new boot, instaled new boot, op test good ; used 1 WPW10381562 (BELLOW) from stock, Job Cmpltd
We serviced a
WGD8200YW1 Whirlpool
Model Dryer
Near Cleveland, OH 44135
Dan H
Job Details: 05/25/2017
Customer complaint that unit is making noise, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd,
We serviced a
ART318FFDW03 Amana
Model Refrigerator
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/25/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 4 degrees, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30CXSS7
Near Beachwood, OH 44122
Brian B
Job Details: 05/25/2017
Replaced control and panel. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/25/2017
THIS UNIT IS IN A CAMPER. Found unit not defrosting. Heater and defrost t- stat good. Tried to force defrost no good. Needs control Reschedule at customer request Defrosted unit manually so cust could use unit. ; ordrng 1 WPW10677146 (cntrl-elec), schdld next appmnt for 6/1 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Newbury Township, OH 44065
Robert A.
Job Details: 05/25/2017
Cust stated that unit never got cold, just warmer from time of delivery, Found unit had a uv drier installed, valve on comp, tapped system, in 24"vac, added r134a, found cond line to cabinet leaking, water valve missing, comp loud, needs comp, drier and line repair, cust to contact sears about missing valve; ordrng 1 WPW10507886 (COMP KIT), schdld next appmnt for 5/31 WED ! [**],
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Chad P.
Job Details: 05/25/2017
Unit stored ob error code. Cleared faults. Ran high speed spin. Unit shaking slightly. Leveled feet. Shaking reduced. Ran calibration. Advised on operations and settings. Op test ok. ; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/25/2017
Found ff evap unable to drain. Removed cover. Unable to clear. Removed access panel in back and attempted to snake out. No good found drain line colapsed. Techline. Mark. Explained that the drain line has colapsed. Will send to lead and for product review. Sr# 7719131441; Job Cmpltd,
We serviced a
WED7000DW0 WHIRLPOOL
Model DRYER
Near Columbia Station, OH 44028
Chad P.
Job Details: 05/25/2017
Found lint trap housing loose. Tightened. Op test ok. ; Job Cmpltd
We serviced a
WRS586FLDM00 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 05/25/2017
Cust reset power to unit and i.m. Is now working. Door was previously replaced and caused control to freeze. Advised on shutting unit down to reset power. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 05/25/2017
Removed unit and inspected. Found that the lh mounting bracket had come undone. Door opened and closed properly with unit pulled. Reinstalled and ran unit for 20+ minutes. Door remained closed and no leaks found. ; Job Cmpltd,
We serviced a
WED4616FW0 WHIRLPOOL
Model DRYER
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/25/2017
Adjusted door. Op test ok. ; Job Cmpltd,
We serviced a
WRS586FIDH00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva, OH 44041
Jeff M
Job Details: 05/25/2017
Installed new part unit op tested good. ; Job Cmpltd
We serviced a
WMH73521CS WHIRLPOOL
Model MICROWAVE
Near Aurora, OH 44202
Jeff M
Job Details: 05/25/2017
I unplug the machine plugged it back in and it worked good not duplicating the issue;
We serviced a
KRFC400ESS KITCHENAID
Model REFRIGERATOR
Near Aurora, OH 44202
Jeff M
Job Details: 05/25/2017
Upon arrival the icemaker had a full bin of ice could not duplicate the issue unit tested good; Job Cmpltd
We serviced a
JFC2089WTB7 JENNAIRE
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/25/2017
Found the Drain was frozen steamed out the freezer and saw the P-trap design drain kit from truck stock unit test good; Job Cmpltd,
We serviced a
KUDS35FXBL5 KITCHENAID
Model DISHWASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/25/2017
I installed the new control the unit would not do anything I found a broken wire leading from the float switch I solder the wire back together it still op tested failed I installed the old control it still would not do anything I found I forgot to plug the water valve back in installed new control unit tested good
We serviced a
KFIS25XVMS10 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/25/2017
Replaced evaporator fan motor and harness, waited a few minutes and checked temps, dropped about four degrees from when I arrived, op test ok.; Job Cmpltd,
We serviced a
FGGF3054MFF FRIGIDAIRE
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/25/2017
Replaced ignitor/orifice, tested, all lighting now.; Job Cmpltd,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/25/2017
Replaced bellow and tested, for other leak issue, found a slight drip at cold water supply line, tightened, no more dripping, unit went through test cycle fine with no leaks, op test ok.; Job Cmpltd
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 05/25/2017
Ice buildup is issue, have exhausted all options, called Techline, spoke with Joel, deemed non-repairable
We serviced a
MSD2641KEB MAYTAG
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 05/25/2017
No cool, both compartments in the 60sF, checked compressor, running and hot, tapped system, 24" vacuum, has leak in evaporator,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Hambden Township, OH 44024
Robert A.
Job Details: 05/25/2017
Found plastic spoon on element, needs element, found top of door hitting mounting screw, corrected; ordrng 1 W10703867 (heater), schdld next appmnt for 5/31 WED !,
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Pepper Pike, OH 44124
Brian B
Job Details: 05/25/2017
Replaced upper oven broil element. Tested oven.. optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS3
Near Avon Lake, OH 44012
Brian B
Job Details: 05/25/2017
Replaced control board and bulb. Tested unit. Light working properly. Optest ok. Brought back core for return. ; Job Cmpltd,
We serviced a
GENERAL ELECT REFRIGERATOR
Model PFE29PSDCSS
Near Concord Township, OH 44077
Robert A.
Job Details: 05/25/2017
Complaint, frz not going to 0, ff 37, frz8, mullion hot to the touch, found cond fan receiving power, not running, needs fan motor; ordrng 1 WR60X10358 (fan condenser dc88.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/30 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILWH0
Near Mentor, OH 44060
Robert A.
Job Details: 05/24/2017
Found comp not running, used test strip, ng, ohmed comp, shorted to ground, needs comp and drierCust to let us know; ordrng 1 W10309994 (compressor KIT367.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
MAYTAG VERTICAL FREEZER
Model MZF34X16DW00
Near Cleveland, OH 44120
Robert A.
Job Details: 05/24/2017
Replaced silver screw with a white screw, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, OH 44202
Robert A.
Job Details: 05/24/2017
Installed shelf, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF01
Near Aurora, OH 44202
Robert A.
Job Details: 05/24/2017
Found evap drain frozen, cust had install drain tube, but did not clear upper tube, cleared ice, op test ok; used 1 SENIOR DISCOUNT (SENIOR DISCOUNT) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ1
Near Aurora, OH 44202
Robert A.
Job Details: 05/24/2017
Found no response from panel, c/b receiving 120vac, reset connections, ran diagnostic cycle, no codes, watched cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX600BW0
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 05/24/2017
Upon arrival unit in a continuous mode and unplugged --- plugged back in and let unit finish drain---- cust paused cycle and was gone for awhile and unit cancelled causing issue. Ran diagnostics no errors. Unit working now. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Edgewood, OH 44004
Arthur V
Job Details: 05/24/2017
Aarons says while testing after repair unit would do a load or two then would not respond as if it had no power. They unplugged unit let sit for awhile and retested and it did it again. Ran diagnostics no errors. Cycled unit on normal wash and tried to find any loose wiring at the control. Checks good. No issues found. Unit went thru complete cycle without failing. Started second cycle. Advised Aarons to continue to test and call back when unit fails. At this time unit is running and has not failed. . Im going to leave this call open and call on friday to see results Scheduled pseudo call for friday ; schdld next appmn
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Westlake, OH 44145
Brian B
Job Details: 05/24/2017
Found i/m not making any ice. Ran diag , step 44, i/m harvest cycle. Twist tray went half way but did not return to home position. 23 showing on display. Per tech sheet, this is a bad switch or motor inside i/m.. will need new i/m. Office to order part. Cust needs before 1 appt if poss.; ordrng 1 W10873791 (ICEMAKER), schdld next appmnt for 5/31 WED 10-1,
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS3
Near Westlake, OH 44145
Brian B
Job Details: 05/24/2017
Machine won't shut off and wash pump keeps starting and stopping. Found shorted vent motor. Unpugged connector from motor. Machine started working properly and wash pump stayed on and cycle completed. Cust paid dep. office to order part. Needs early appt if poss.; ordrng 1 WPW10469574 (VENT ASBLY W FAN 7031), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/30 TUE 8-11,
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS3
Near Avon Lake, OH 44012
Brian B
Job Details: 05/24/2017
Replaced control board and bulb. Tested unit. Light working properly. Optest ok. Brought back core for return. ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model CDWT280V05SS
Near Avon Lake, OH 44012
Brian B
Job Details: 05/24/2017
Machine was not fastened to counter. Counter brackets were cemented to granite counter and had broken loose. Used side mounting option and installed screws through side brackets..; Job Cmpltd,
We serviced a
MSD2756GEB WHIRLPOOL
Model REFRIGERATOR
Near Perry, OH 44081
Jeff M
Job Details: 05/24/2017
ice blocking the icemaker arm form running I remove the block the icemaker started cycle then stops the heater did not turn on it will not rotate anymore it's a new icemaker it is receiving 120 V AC.; ordrng 1 D7824706Q (ice maker)
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Cleveland, OH 44107
Brian B
Job Details: 05/24/2017
CC that machine does not spin sometimes. Ran diag. No codes. Ran co test cycle. Completed successfully. Ran drain and spin with wet clothes. Machine reached high speed spin. Operating as designed. Advised cust that if load cannot balance machine is designed to go into a balance routine and may not complete high speed spin if it cannot get balanced. Optest ok.; Job Cmpltd,
We serviced a
KUDS30FXSS8 KITCHENAID
Model DISHWASHERWhen the unit will not drain properly there is a lot of plastic inside the drain hose from something I'm not sure that from the dishwasher I know that. I tried to remove as much of the plastic as I could I was unable to drain hose itself needs t
Near Chardon, OH 44024
Jeff M
Job Details: 05/24/2017
We serviced a
TFHW27RRAWH GE
Model REFRIGERATOR
Near Hambden Township, OH 44024
Jeff M
Job Details: 05/24/2017
The unit would not turn on I found the start relay open replacement truck stock compressor turns on I also found that it was drawling with my kilowatt meter 2.7 Amps there is no heat transfer no frost accumulation on the evaporator it was still warm to the touch unit will need a new evaporator and heat exchanger pats are na i called gs to check ; ordrng 1 WR17X2968 (EVAP N/A) and 1 WR85X0201 (LOW SIDE ASSY), used 1 8201786 (STARTER
We serviced a
FAFW3801LW5 FRIGIDAIRE
Model WASHER/DRYER
Near Brook Park, OH 44142
Chad P.
Job Details: 05/24/2017
Found drain pump impeller slipping. Needs drain pump replaced
We serviced a
MVWC400XW4 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 05/24/2017
Ran diagnostics, no errors, cc no rinsing properly, agitating in spin?, no errors for actuator though and observed unit agitating in spin, spoke with GS, hub is stripped again somehow, ordering hub again, also going to replace cam at same time; ordrng 1 W10528947 (hub)
We serviced a
IKEA REFRIGERATOR
Model ISC23CNEXY02
Near University Heights, OH 44118
Brian B
Job Details: 05/24/2017
Replaced listed parts. Customer will have to call plumber to replace broken water line and seized shut off valve in basement. Cannot cycle i/m until water line is replaced. Customer will call if there is any problem..; Job Cmpltd,
We serviced a
MVWB850YW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 05/24/2017
Replaced bearing kit and bleach dispenser, ran auto test, bleach dispenser didn't overflow, ran manual spin test, no more grinding, op test ok. Paint is bubbling by dispenser, paint came off, customer is aware.; Job Cmpltd,
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 05/24/2017
Replaced control panel, tested, unit fills and washes, tried diagnostics, entered and proceeded, op test ok.; Job Cmpltd
We serviced a
GTWN4250D0WS GE
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/24/2017
Replaced mode shifter and bearing, also start button was pushed in, corrected, tested by running a rinse and spin, op test ok.; Job Cmpltd,
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/24/2017
Preheated with cover off, no noise, spoke with EB, suggested flat washers between cover and cavity, installed, tested again, no more clunking, op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Conneaut, OH 44030
Arthur V
Job Details: 05/24/2017
DID NOT GO TO HOME----- diagnosed on 3-31 -17. Pre ordered original parts needed before cust discovered sh had a lowes contract called cust for ok to do so ; ordrng 1 w10870822 (cntrl-elec) and 1 w10898445 (CONTROL ELECTRIC), schdld next appmnt for 5/31 WED !,
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 05/24/2017
Removed debris from blower housing, tested, nice and quiet now.; Job Cmpltd, saved tckt [SdLink\291811a.png], O-emld tckt [SdLink
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 05/24/2017
Replaced FC door, ensured a proper seal, cleared all frost, op test ok.; Job Cmpltd, saved tckt [SdLink\290841e.png], O-emld tckt [SdLink
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Wickliffe, OH 44092
Corina B
Job Details: 05/24/2017
CC that the unit keeps adding time and water. Ran diag, F0e5 Spin Limited By Water Temperature. Ohmed out the water valve 1100kohms blue/white 1000kohms red/white 1000kohms orange/white. Checked good, will need a new control. Called GS to order control.; ordrng 1 W10812421 (cntrl-elec), schdld next appmnt for 5/26 FRI 8-11
We serviced a
WED8000DW1 WHIRLPOOL
Model DRYER
Near Amherst, OH 44001
Paul H.
Job Details: 05/24/2017
Something has melted to the screen, going to replace, ordering duct, customer has flexible venting, recommend switching to semi rigid; ordrng 1 W10834202 (duct-air)
We serviced a
ED2KHAXVQ01 WHIRLPOOL
Model REFRIGERATOR
Near Waite Hill, OH 44094
Corina B
Job Details: 05/24/2017
Replaced part listed. Optest no good. Checked voltage at the door connector 15.73v. Ohmed out connector red/white grey/orangeat front and at control board, 106 ohms. Will need a new control board. Called GS to order the control board. ; ordrng 1 WPW10259855 (cntrl-elec), schdld next appmnt for 5/26 FRI 8-11,
We serviced a
ROPER DRYER
Model RED4516FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/24/2017
Ran unit on no heat, good, ohmed timer and element, good, ran unit, element cycling, found idler pulley making noise, replaced, unit working as designed, op test ok; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
MVWX500XW1 MAYTAG
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details: 05/24/2017
The unit had 2 code saving the computer and overflow condition and a long drain. As soon as I plug the washer in and close the lid the machine locked turned on and tried to drain I found the drain pump is seized up and the pressure sensor switch located inside the controls most likely damaged needs a new control and drain pump customer will buy new. Est only; ordrng 1 W10405815 (cntrl-elec) and 1 WPW10276397 (PUMP),
We serviced a
JGS750SEF1SS GE
Model RANGE
Near Chardon, OH 44024
Jeff M
Job Details: 05/24/2017
Customer is having an issue with the smell thats being produced from the gas range when it's on. the flame is normal blue the cooktop and oven will light consistently and in a very short amount of time. Customer also has the dryer and pool heater which is producing the same smell. If there was an issue with the appliances I would be smelling gas when the appliances are not in use. I inspected the fittings of the unit did not find any issues with the appliance itself unit tested good. The issue is with the gas being provided to the units
We serviced a
HTWP1400F2WW HOTPOINT
Model WASHER
Near Cleveland, OH 44120
Corina B
Job Details: 05/24/2017
Found the frame is rubbing on the pulley. Pushed the frame away from the pulley. Filled washer with a large load size, was no rubbing. Optest ok.; Job Cmpltd,
We serviced a
WRS325FDAB02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/24/2017
Replaced the parts listed. Leveled door. Optest ok. ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Jeff M
Job Details: 05/24/2017
The unit was not lvl correctly. I relvl the unit op tested good ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF3
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/24/2017
Found no water in i/m, fill tube frozen, needs valve; ordrng 1 242253002 (valve-water), schdld next appmnt for 5/30 TUE !,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Corina B
Job Details: 05/24/2017
Replaced the wiring harness. Optest no good. Checked voltage to ice maker 0 volts. Unpulugged ice maker waited 1 min. Checked ice maker 120v. Jumped the ice maker no movement. Called GS and replaced the ice maker. Optest ok. Brought control board to return; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
ARB8057CSR WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 05/24/2017
Found ice maker shut off bar fell off in off position. Corrcted. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Shalersville Township, OH 44266
Robert A.
Job Details: 05/24/2017
Found drain pump just humming, lines clear, needs pump; ordrng 1 W10876600 (PUMP), schdld next appmnt for 5/30 TUE !,
We serviced a
GFDS170GH0WW GE
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/24/2017
nstalled felt and slide. Op test ok. ; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/24/2017
, Ran unit on normal wash and drain spin. Found gearcase making high pitch noise. Needs gearcase replaced
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/24/2017
Arrived to find unit displaying 7f in fz section and unit in defrost. Removed evap cover and inspected evap and wiring. No faults. Left door open to assist in defrost. Evap completely defrosted. When unit kicked back on to run fz displayed 3f. Though fz section had been left open. Temp tested thermistor. Tests about 40f. Thermistor out of range. Needs replaced. ; ordrng 1 240597203 (sensor)
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Parma, OH 44130
Chad P.
Job Details: 05/24/2017
Ran unit on timed dry. Time did stop advancing on the 20 min marker. Heat still cycling. All wiring checks good. Power checks good. Venting checks good. Needs timer replaced.
We serviced a
GX5FHTXVY09 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/24/2017
Installed drain tube and filter head housing. Housings mount broke when removed. Needs mount replaced. No charge. Cleared drain line. Wate and drain op test ok. ; ordrng 1 WP67001668 (MOUNT)
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/24/2017
Installed valve. Op test ok. ; Job Cmpltd,
We serviced a
KUDS30IVBL3 KITCHENAID
Model DISHWASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 05/24/2017
Found debris in intake. Cleared. Noise now gone. Found lh side of gasket deformed and uppe sprayer clogged. Needs both replaced. Called cust. No answer. Left message and est at home. Office to please try and contact for svc and to see if they want to go ahead with the repair.
We serviced a
JFX2897DRM02 JENNAIRE
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Brian B
Job Details: 05/24/2017
Found large frost buildup in freezer.. per ser bul # W10842568, freezer basket and door allignment is correct, but gasket not sealing properly. Per ser bul, replace gasket.
We serviced a
PSS26SGRCSS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/24/2017
CC that water keeps dripping from dispenser.. checked temps.. 37 ff... 4 frz... cust had water turned off. Turned on supply.. inline valve in basement. This is correct shut off valve. Water started dripping immediately.. will need new water valve. Office to order part; ordrng 1 WR57X10032 (valve,water),
We serviced a
WFW8740DW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 05/24/2017
CC that she is getting oil spots on clothes.. sent pics of spots. Ran diag and co test cycle. No codes. Removed back panel. Could not see any signs of leaking from rear bearing on outside. No sign of oil on inside of basket. Found mold in dispenser and in door boot. Cleaned out both. Advised cust to leave door open and disp open between cycles to get air flow through disp to help dry it out. Also use a cleaner and a bleach solution to keep boot clean.. optest ok. ; Job Cmpltd,
We serviced a
EB9SHKXVQ06 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 05/24/2017
Checked temps.. 39 ff.... 4 frz... loud popping sounds sometimes coming from back wall of unit. Pulled unit out and removed back cover. Turned on and listened for noise. When on, compressor and condensor fan running quiet. Popping seems to be coming from inside freezer or back wall. Evap fan running quiet. Damper operating smoothly. Customer does not have water line hooked up to machine and i/m was turned on. Noise could have been from i/m teying to cycle but arm being blocked. Per customer, removed i/m.. noise seems to be gone now.. optest ok.; Job Cmpltd
We serviced a
KUWS24RSBS01 KITCHENAID
Model WINE COOLER
Near Avon, OH 44011
Brian B
Job Details: 05/24/2017
Found machine not cooling. Remived evap cover. No frost on evap. Checked low side pressure. 15" vacuum.. leak in sealed system.. could not find any external leaks. Pinched off cap tube and pulled vac on low side. After 10 minutes had leaked down to 10" vac. Leak is either in evap or heat exchanger. These parts are not servicable. Called whirl TL, Joel, file # 7719118393.. HE documented call and said to advise customer to call their ex warr provider. ; used 2 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
WHIRLPOOL WASHER
Model MVWC6ESWW1
Near Russell Center, OH 44072
Chris H.
Job Details: 05/24/2017
Installed new temp switch, op test good; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Chris H.
Job Details: 05/24/2017
Customer complaint that unit is not making ice and that there is frost build up in the freezer section, units freezer door is not sealing on the right side sticking open about a quarter inch, found upper drawer not inserted properly causing the door not to seal, corrected, explained to customer unit is not going to make ice with less than freezing temps in the freezer, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW11
Near Parma Heights, OH 44130
Chris H.
Job Details: 05/24/2017
Customer complaint that unit is not cooling, frz temp at 50, compressor is running as well as all fans, tapped system unit is in a vacuum, added freon unit began cooling, found uv dye on evap, unit needs a new evaporator, spoke with gs ordering part CFC JOB XTRA TIME NEEDED ; ordrng 1 WPW10143759 (drier-uv) and 1 WPW10608485 (evaporator), schdld next appmnt for 5/30 TUE !
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Brook Park, OH 44142
Chris H.
Job Details: 05/24/2017
Customer complaint that unit is not making ice and it was leaking near the back of unit, jumped icemaker from t-h icemaker began to cycle, icemaker is sending voltage to valve, found fill tube frozen, cleared out fill tube, leak was coming from icemaker fill line, reattached, icemaker would not complete a full rotation, unit needs a new icemaker and line with clamp, spoke with gs ordering parts; ordrng 1 4317943 (icemaker only) and 1 W10446152 (tube-inlet) and 1 WP488878 (clamp), schdld next appmnt for 5/26 FRI !,
We serviced a
AMANA OTR MICROWAVE
Model AMV1150VAS5
Near Cleveland, OH 44113
Chris H.
Job Details: 05/24/2017
Customer complaint that certain buttons on user interface are not responding, found ribbon cable not inserted properly, adjusted cable, all buttons are now responding, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, OH 44143
Dan H
Job Details: 05/24/2017
Customer complaint of water leaking from top of fresh food section, found water leaking from guest fitting, reset waterline to guest fitting connection, no leaks now, op test good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Rocky River, OH 44116
Dan H
Job Details: 05/24/2017
Customer complaint that unit is not filling with water, confirmed, no water from supply, found supply valve closed, opened, unit filled, op test good ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDT580SMF7ES
Near Orwell, OH 44076
Arthur V
Job Details: 05/24/2017
Found BAD vibration noise coming from the drain pump when at the end it pumps dry. needs drain pump kit. ; ordrng 1 WD49X23782 (DRAIN PUMP), schdld next appmnt for 6/1 THU !,
We serviced a
MAYTAG RANGE
Model MER8700DE1
Near Middlefield, OH 44062
Arthur V
Job Details: 05/24/2017
Replaced trim. Unit not installed yet. Could not test ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Concord Township, OH 44077
Arthur V
Job Details: 05/24/2017
Found bulb not sitting in socket far enough to make contact. Bulb not screwed far enough in socket. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Cleveland Heights, OH 44106
Chris H.
Job Details: 05/23/2017
nstalled new ff door, op test good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSH25MGWCBV
Near Beachwood, OH 44122
Chris H.
Job Details: 05/23/2017
Installed new evap fan and drain assembly, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near South Euclid, OH 44121
Chris H.
Job Details: 05/23/2017
Installed new damper, op test good, customer is missing dispenser grille ordering for customer no return visit needed customer can install;
Near Bay Village, OH 44140
Dan H
Job Details: 05/23/2017
KITCHENAID REFRIGERATOR KRFF507ESS0Customer complaint that unit is not making ice, checked ice maker error codes found e5(timed ice making) error code, cycled ice maker, ice maker making loud grinding noise, ice maker did not harvest, unit needs new ice maker ; ordrng 1 W10917
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL00
Near Westlake, OH 44145
Dan H
Job Details: 05/23/2017
Installed new ice chute door and auger shaft, op test good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GTS22JCPCRWW
Near Cleveland, OH 44102
Dan H
Job Details: 05/23/2017
Installed new ice maker, op test good ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Cleveland, OH 44144
Dan H
Job Details: 05/23/2017
Customer complaint that unit is not dispensing ice, found left door not closing door switch far enough to make contact, adjusted door switch contacts, op test good ; Job Cmpltd,