We serviced a
WHIRLPOOL WASHER
Model MVWC415EW2
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
09/07/2021
Installed the new part op tested good. Cam and shield
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Parma, Ohio 44134
Angel
Job Details:
09/07/2021
"Cc that unit is not heating. Verified unit and unit is heating and cycling as should verified all fuses, thermostat, heating element and checked good and heating element is not grounded. Called BJ explained issue that customer has and said to damp some towels and put them to dry to verify issue. Unit is heating and drying asked customer to monitor for now but unit is heating and as should. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
09/07/2021
"Cc unit temps not correct.Customer stated they changed the filter recently as the ice maker and water dispense was slow, then the temps were too cold in freezer section. They are not sure if maybe they hit a button trying to reset filter. Ice maker and dispense working normally. Ran diagnostics functionality tests. Damper operation, thermistor temp checks, evap fan. All checked good. Temps reading correctly in both compartments at this time. Possible max cool was pressed for a time. Unit is working as designed at this time."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near University Heights, Ohio 44118
Manny
Job Details:
09/07/2021
"Cc hood light wont come on, verify issue and confirmed that there is no power to the light , main board not sending power to the light unit needs main control ; ordrng 1 W11175576 (Main control)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fairport Harbor, Ohio 44077
Dan
Job Details:
09/07/2021
"Customer complaint that oven light quit working and tripped the breaker , oven light is not working, no visible damage to wires or control, control is not sending 120vac to oven light, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11126814 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20PKXBW00
Near Westlake, Ohio 44145
Angel
Job Details:
09/07/2021
Cc that unit was dead and they had. Power outage. Verified and confirmed unit is completely dead checked for power and unit is receiving 120v to connector and on defrost timer and thermostat and unit is not receiving power to them. Called BJ to confirm went through wiring diagram with BJ and unit has a internal wiring problem from power outage. Unit is not repairable. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HB5
Near North Olmsted, Ohio 44070
Angel
Job Details:
09/07/2021
Cc that display is not showing. Confirmed display is blank. Replaced displayed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, Ohio 44077
Corina H
Job Details:
09/07/2021
"pulled 28vac w/ pump, watched, good, charged 68g r600unit cooling, pressures good, op test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB11B
Near Geneva, Ohio 44041
Jeff M
Job Details:
09/07/2021
The Dishwasherwas not aligned cabinet causing the user interface to hit the cabinet
We serviced a
GE RANGE
Model PB975ST1SS
Near Chesterland, Ohio 44026
Brian M
Job Details:
09/07/2021
Installed burner and switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFO42FTX00
Near Brecksville, Ohio 44141
David R
Job Details:
09/07/2021
"Built in unit. Might have to remove whole door assy to replace gasket. Replaced both FF gasket. Heated up and put Vaseline on. Good, unit good. Op test ok."
We serviced a
KENMORE DISHWASHER
Model 665.13043K114
Near Perry, Ohio 44081
Joe O
Job Details:
09/07/2021
"Cc: not fillingFound unit is filling, sump running, not circulating water. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 WPW10482482 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305EWH0
Near Woodmere, Ohio 44122
Manny
Job Details:
09/07/2021
"Cc unit no making ice and making a loud noise. Found reservoir water pump making a grinding noise. Unit need water pump; ordrng 1 W11542868 (Water pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290RTB02
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
09/07/2021
"Cc unit not cooling. Custom stated unit was leaking oil on previous repair call. Confirmed both sections at room temperature, compressor is running, no frost pattern on evaporator. Found compressor oil on floor under unit. Leaking from condenser coils. Unit needs condenser. Will need 2nd tech to tilt unit back to replace condenser. ; ordrng 1 WPW10346415 (Condenser) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, Ohio 44125
David R
Job Details:
09/07/2021
"FZ 30* and FF 50*. Cc unit not freezing. Has never froze since she moved in, dec 2020. Took off FZ evap cover. Partial frost pattern on bottom of evap. Trying to hold cool. Compressor and evap look good. Stub on compressor looks long enough. Ordering evap and filter drier. Only replace evap if needed. ; ordrng 1 WP2188822 (Evap) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
09/07/2021
Installed ice maker Ran test harvest and made sure codes are clearedOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHEXTQ00
Near Mentor, Ohio 44060
Joe O
Job Details:
09/07/2021
Installed water valve. Tested. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Aurora, Ohio 44202
Jason N
Job Details:
09/07/2021
"Cc unit oven door glass needs replaced due to damage.Replaced lower door glass panel using customer supplied pre Id part. Unit is not fully installed, did not check for operation. Customer stated his contractor needs to finish install."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, Ohio 44060
Dan
Job Details:
09/07/2021
"Installed new door, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HW1
Near Solon, Ohio 44139
Jason N
Job Details:
09/07/2021
"Cc unit needs panels replaced due to damageRan entitlement for purchase date, under 1 yr. Replaced console panel (W11177733) using customer supplied part. Customer satisfied with appearance. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Olmsted, Ohio 44070
Angel
Job Details:
09/07/2021
Cc that unit has no lights on in freezer and that the unit wasnt sealing properly. Explained to customer that unit in freezer section they do not have lights. The lights are only in the fresh food section for this type of unit. Also applied some vaseline on gasket for them so they can have a tighter seal. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Independence, Ohio 44131
David R
Job Details:
09/07/2021
"Cc unit oven not working. Bake and broil both ignitors not sparking. Tested valves and are in range at 212 ohms, tested control. Looks like not sending power to dsi spark module. Ordering both boards. ; ordrng 1 W11162730 (Spark module) and 1 W11323275 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wickliffe, Ohio 44092
Joe O
Job Details:
09/07/2021
Customer received incorrect part. Customer received a water valve assembly. Reordering uiUi shows out of stock. Office to reschedule; ordrng 1 W11135391 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Bedford Heights, Ohio 44146
Manny
Job Details:
09/07/2021
"Replace door handle, op test ok customer wife is at work and she has the pop, she will email the pop to the office, she is aware that if we dont receive the pop shell be charged."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, Ohio 44202
Brian M
Job Details:
09/07/2021
Cc error f9e1 Found chopper blade broken off of drain pump Advised customer on situation and gave the option to keep the new pumps blade off Customer wants to leave it off Replaced pump OP Test Ok
We serviced a
GE REFRIGERATOR
Model GTK21GBEBBS
Near Willoughby, Ohio 44094
Joe O
Job Details:
09/07/2021
Cc: leaking from vent in ff sectionFound drain plugged. Cleared drain op test ok
Near Valley View, Ohio 44125
Manny
Job Details:
09/07/2021
"Picking up CFC supplies, wasted trip they are out of nitrogen"
We serviced a
WHIRLPOOL WASHER
Model mvw6230hw2
Near Mantua, Ohio 44255
Brian M
Job Details:
09/07/2021
Cc unit fills up when not in use Found cold water seeping Needs valve Part not in stock office to schedule ; ordrng 1 W11220230 (valve)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
09/07/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM00
Near Painesville, Ohio 44077
Jeff M
Job Details:
09/07/2021
Installed the new part op tested good. Icemaker
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Solon, Ohio 44139
Jason N
Job Details:
09/07/2021
"Cc Upper rack broke, falling downFound left side upper rack adjuster broken at wheel. Unit needs upgraded adjuster kit, ordering.; ordrng 1 W10712395 (Adjuster kit)"
We serviced a
GE REFRIGERATOR
Model TPS24BIDABS
Near Shaker Heights, Ohio 44122
Corina H
Job Details:
09/07/2021
Replaced the heater. Steamed out the freezer evap. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, Ohio 44266
Brian M
Job Details:
09/07/2021
Cc unit not agitating Found actuator not connected to splutch Replaced actuator OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Parma, Ohio 44134
David R
Job Details:
09/07/2021
Replaced latch a sen control. Ran diagnostics to test. Unit checks good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Berea, Ohio 44017
Manny
Job Details:
09/07/2021
Cc unit giving f5 error. Found f5e3 and f5e2 for lid lock fault. Everything working as designed ran calibration and diagnostics test both pass ran manual test and also pass cant duplicate the faul.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mentor, Ohio 44060
Jeff M
Job Details:
09/07/2021
Installed the new part op tested good. Seal
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Andover, Ohio 44003
Jeff M
Job Details:
09/07/2021
The units not filling with water customer needs a new set of water hoses but he also needs a new water valve the installer stripped the threads on the cold water valve; ordrng 1 W11038689 (Valve)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Jefferson, Ohio 44047
Jeff M
Job Details:
09/07/2021
Installed the new part op tested good. Agitator
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Bentleyville, Ohio 44022
Jason N
Job Details:
09/07/2021
Installed bellow gasket. Ran wash cycle for 10 minutes. Did not see any leaks from unit. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHD2251TF8
Near Rootstown, Ohio 44272
Brian M
Job Details:
09/07/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Parma, Ohio 44134
David R
Job Details:
09/07/2021
Replaced control. Ran cup with water in. Turning all the way and heating. Good op test ok.
We serviced a
MAYTAG RANGE
Model n/a
Near Willowick, Ohio 44095
Corina H
Job Details:
09/07/2021
Cust bought a new range that will be here in a week and decided to wait for the new range.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Deerfield, Ohio 44411
Brian M
Job Details:
09/07/2021
Recovered refrigerant Installed compressor and filter drier Ran 150 psi of nitrogen no change Did not install evap Ran 28 inch vac for 20 min Recharged with 4.75 oz r134a Gauge read 0 psi watched for frost OP Test Ok Advised to let cool for 48 hours
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Ravenna, Ohio 44266
Brian M
Job Details:
09/07/2021
Installed switches and fuse OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Geneva, Ohio 44041
Joe O
Job Details:
09/07/2021
Cc: not washing properlyFound sump receiving proper power. Sump not running. Needs sump assembly. Replaced sump assembly. Ran test cycle. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
09/07/2021
"Ran diagnostic no water going in icemaker or not dispensing remove filter try icemaker test water came out also dispense water and good pressure came out customer has bad filter,advise to replace"
We serviced a
GE DRYER
Model DBXR463GD1WW
Near Beachwood, Ohio 44122
Dan
Job Details:
09/07/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, Ohio 44112
Dan
Job Details:
09/07/2021
"Installed new hinge plate, op test good"
We serviced a
AMANA RANGE
Model AER6303MFW2
Near Lorain, Ohio 44052
Angel
Job Details:
09/07/2021
Cc that the unit is not turning on. Found that unit had a loose connection on terminal block. Fixed issue Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Parma, Ohio 44130
Angel
Job Details:
09/07/2021
Evaporator fan was replaced. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Cleveland Heights, Ohio 44121
Dan
Job Details:
09/07/2021
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 69 degrees, freezer section temperature at - 22 degrees, found evaporator frozen solid, found fresh food section door gasket falling off, unable to reinstall gasket, defrost heater is good, unit needs new control, door gasket , and evaporator cleared, control is out of stock , no answer on either number, customer has not been quoted for repair; ordrng 1 5304523138 (Gasket) and 1 5304528823 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Madison, Ohio 44057
Jeff M
Job Details:
09/07/2021
Customer is having a cooling issue in a lighting issue. I found the LED light module board is not sending power on one of the circuits. Also found a lot of moisture around the deli board needs a new LED module deli board and LED light; ordrng 1 W10830288 (Led control) and 1 W11048823 (Deli) and 1 W10695459 (Led light)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, Ohio 44108
Jason N
Job Details:
09/07/2021
"Installed evaporator motor and harness. Cleared out ice from evaporator. Ran fan test 3, all fans functioning correctly. No PO fault codes. Advised customer to allow 24 hrs for unit to return to normal temps. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS
Near Willowick, Ohio 44095
Corina H
Job Details:
09/07/2021
Replaced the control. Brought core back for return. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PWE23KGDFWW
Near Geneva, Ohio 44041
Joe O
Job Details:
09/07/2021
Cc: leakingFound drain tube plugged. Cleared drain. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 25370413411
Near Geneva, Ohio 44041
Joe O
Job Details:
09/07/2021
Installed gaskets. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Andover, Ohio 44003
Joe O
Job Details:
09/07/2021
"Installed listed parts. Ran test cycle. Unit still clicking under load. Noise coming from motor/blower area. Needs motor, blower wheel housing, and blower wheelCustomer needs last appointment; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WP8577230 (housing)"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Strongsville, Ohio 44149
Gabriel P
Job Details:
09/07/2021
"Found water leaking from underneath door advise to clean door to see if it seal better if is still leaking it will need seal customer will wait for repair she has other prior things to fix first ; ordrng 1 W11106747 (Bellow), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model kfis25xvms
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
09/07/2021
"End cap broken ordering ; ordrng 1 W10874836 (End cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44112
Dan
Job Details:
09/07/2021
"No answer at door, called customer customer stated that someone would be there in 2 minutes, waited 25 minutes,tagged door; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, Ohio 44119
Dan
Job Details:
09/07/2021
"Customer complaint that oven is not heating, ,found igniter weak , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Gates Mills, Ohio 44040
Jason N
Job Details:
09/07/2021
Installed upper grille. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, Ohio 44028
Marie V
Job Details:
09/07/2021
"Recovered refrigerant. Replaced compressor, set on a 29 vacc. No change on gages after 10 min. Filled unit with 5.0 OZ of R134a. Pressures good. Started frost pattern on evaporator. Op test ok advise cust to allow unit 24 hours to reach normal temp. Also cycled ice maker and it filled with water."
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Mentor, Ohio 44060
Corina H
Job Details:
09/07/2021
CC that the unit is not draining. Confirmed. Removed the water. Checked the drain pump 15.4 ohms. When running drain pump the propeller did not turn. Replaced the drain pump from surplus t/s. Opt test ok. ; used 1 WPW10276397 (Drain pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Mentor, Ohio 44060
Joe O
Job Details:
09/03/2021
"Cc: hissing noise, water drippingFound temps in ff section at 39 degrees, and freezer at 4 degrees. Advised customer the hissing is normal and water dripping is normal. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Columbia Station, Ohio 44028
David R
Job Details:
09/03/2021
Cc unit making scrapping noise when about to go into spin cycle. Found belt loose and needed replaced. Replaced from t/s tested good. Customer installed load and go themselves already. ; used 1 WPW10006384 (BELT) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Garfield Heights, Ohio 44125
Dan
Job Details:
09/03/2021
"Customer complaint that unit is not drying, started normal dry cycle, unit is heating, good airflow out of unit, unable to locate outside vent, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Willoughby, Ohio 44094
Joe O
Job Details:
09/03/2021
Cc: gasket falling offRe seated gasket. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
09/03/2021
Cc that the unit had lots of condensation when it was installed and that it had frost as well. Most likely the gasket already settle in. Gasket are sealing all the way and temps are 37 on fresh food section and 0 on freezer. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Amherst, Ohio 44001
Marie V
Job Details:
09/03/2021
Cc that the ice bin gets stuck every other day and this time cant get the ice bin out. Steamed all ice out and found water valve is wiping water out and is freezing preventing from opening or removing ice bin. Unit will need water valve.; ordrng 1 W11043013 (Valve) and 1 WPW10300024 (Ice maker)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Lorain, Ohio 44053
Marie V
Job Details:
09/03/2021
Cc that the unit stopped making ice . Confirmed. Check temps on fresh food section is 37* and 0* on freezer and 10* on ice box. Check door power in ice maker from H to N has 120V tried to jump start ice maker didnt work . Unit will need ice maker and the right hand side gasket. Cust will buy filter to install on the next visit. Gave cust part number for filter; ordrng 1 W10830055 (Gasket) and 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Lorain, Ohio 44053
Marie V
Job Details:
09/03/2021
Replace heater and control board. Cycled ice maker and filled with water. Brought core for return
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Painesville, Ohio 44077
Brian M
Job Details:
09/03/2021
Installed display OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby Hills, Ohio 44094
Brian M
Job Details:
09/03/2021
Installed actuator Ran auto test and calibration test OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, Ohio 44145
Corina H
Job Details:
09/03/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 6.0 oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near South Euclid, Ohio 44121
Jason N
Job Details:
09/03/2021
"Cc unit not making ice.Customer showed pop, under 1 yr. Found ice maker turned off. Turned ice maker on, ice maker repositioned back to home to start cycle. Possible ice cube contact with switch inadvertently turned ice maker off. Advised customer if ice production should stop again, check ice maker power switch. Operation test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Willowick, Ohio 44095
Joe O
Job Details:
09/03/2021
Installed slides. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
09/03/2021
Cc temps fluctuate Followed service pointer Replaced acu Advised to watch
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Maple Heights, Ohio 44137
Dan
Job Details:
09/03/2021
"Installed new cam kit , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Brecksville, Ohio 44141
Dan
Job Details:
09/03/2021
"Customer complaint that unit is leaking, confirmed, found water leaking passed float switch seal, tightened float switch nut, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seven Hills, Ohio 44131
Dan
Job Details:
09/03/2021
"Installed new shifter, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Strongsville, Ohio 44136
David R
Job Details:
09/03/2021
"Customer already had unit unplugged, empty and easy access. Replaced evap cover assy and control. Checked, all fans good. Updated version inputted, good. Give time for unit to cool. Good. Op test ok."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, Ohio 44128
Jason N
Job Details:
09/03/2021
Installed outer glass door panel. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Avon, Ohio 44011
Manny
Job Details:
09/03/2021
Replace adjusters and door gasket op test ok
We serviced a
KENMORE REFRIGERATOR
Model 10653584300
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
09/03/2021
"Cc unit keeps getting colder in fridge section Found thermostat not operating properly Needs thermostat ; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Sheffield Lake, Ohio 44054
Manny
Job Details:
09/03/2021
"Cc Top oven not working, unit will need main control board, getting 13.5VAC to the top oven igniter. Customer will contact the office if they want to repair to order control.; ordrng 1 W10877013 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Cleveland, Ohio 44106
Jason N
Job Details:
09/03/2021
"Installed H.V. Transformer. Plugged in unit and ran 1 min heat test with water. Good heat, water hot. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Willowick, Ohio 44095
Joe O
Job Details:
09/03/2021
Cc: Chatter from drainFound debris in drain pump. Removed debris. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXNMFWB01
Near Willowick, Ohio 44095
Joe O
Job Details:
09/03/2021
"Cc: leakingFound unit leaking from top of nut on water supply line. Water valve rusted from water leaking. Needs water valveOnly charging half labor due to still being a leaking issue; ordrng 1 WP2315576 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Streetsboro, Ohio 44241
Brian M
Job Details:
09/03/2021
Cc of leak when runningFound valve boot to be deformed Replaced valve OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Westlake, Ohio 44145
Corina H
Job Details:
09/03/2021
CC that the u it is not washing. Confirmed. Found the shifter out of position. Replaced the shifter from t/s. Opt test ok. ; used 2 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near North Royalton, Ohio 44133
David R
Job Details:
09/03/2021
"Exactly same issue as previous a couple of months ago. Cc unit is turning on by its self. Starting up randomly without being touched. UI was already replaced. Would suggest replacing UI and Control at same time. Gave estimate to customer. Customer to cal whirlpool customer service and go from there. Do not order anything at this time being. ; ordrng 1 W11225084 (Control) and 1 W11395600 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Avon Lake, Ohio 44012
Manny
Job Details:
09/03/2021
"Display on dispenser keeps coming off and on, contacted bj he suggested to call wp tech line Brian, recommended replace Orion board and maybe the dispenser, he says it most likely the a low voltage issue on the Orion board. Customer will call whirlpool to see if the help with the cost of the repair and will contact office if proceeding with the repair.; ordrng 1 W11336586 (Orion board) and 1 W11442053 (Dispenser ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, Ohio 44241
Brian M
Job Details:
09/03/2021
Cc unit not working properly Found error f7e4 Found slider metal piece to have separated and damaged clutch Needs clutch and slider Part not in stock Office to schedule ; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Olmsted Township, Ohio 44138
David R
Job Details:
09/03/2021
Replaced drain pump. Cracked where connection comes in but had one on the truck. Replaced. Tested. Draining. Good. Op test ok.
We serviced a
JENN-AIR DISHWASHER
Model JDB8910AWB
Near Cleveland Heights, Ohio 44106
Jason N
Job Details:
09/03/2021
Cc unit handle broke away from door Confirmed handle snapped off from latch assembly. Unit needs handle and latch assembly. Latch assembly not showing in stock from Marcone. Office to contact customer with next service date.; ordrng 1 WP99002187 (Latch) and 1 WP99002839 (Handle)
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS308SSS04
Near Avon Lake, Ohio 44012
Manny
Job Details:
09/03/2021
"Cc oven not working. Found not display on oven ui but theres tone unit will need oven ui. Customer will replace part on his own. Ordering ui; ordrng 1 WPW10312206 (Oven ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, Ohio 44113
Manny
Job Details:
09/03/2021
"Replaced part order by previous tech, unit still giving same error code as before, ordering main control and lower wire harness ; ordrng 1 W11418861 (Elect control) and 1 W11109746 (Lower wire harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW2
Near Lakewood, Ohio 44107
Corina H
Job Details:
09/03/2021
Replaced the tub and basket. Started a cycle. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Highland Heights, Ohio 44143
Joe O
Job Details:
09/03/2021
"Cc: not coolingFound temps in both compartments at 79 degrees. Found compressor not running. Ran step 40, compressor not kicking on. Connected test board. Ran test 38, compressor not kicking on. Ran test 40. Compressor not running. Needs compressor and ff evapCompressor out of stock. Office to reschedule; ordrng 1 W11025999 (compressor) and 1 W10865322 (evaporator)"
