We serviced a
WRT311FZDW00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/20/2017
Found evap fan dead. Has power. Needs replaced. Office to contact landlord with est please. ; ordrng 1 WP2315539 (FAN, 69.64)
We serviced a
FPGH3077RFA FRIGIDAIRE
Model RANGE
Near Ravenna, OH 44266
Robert A.
Job Details: 05/20/2017
Removed racks, good, Checked convection fan, good, tightened bottom pan, set to bake 450, found cooling fan spinning free, but makes a loud humming sound, needs fan motor; ordrng 1 807123002 (FAN ASM)
We serviced a
WED94HEAW0 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Robert A.
Job Details: 05/20/2017
Ran unit, found drum out of round, scrapping the side of the unit, panels straight, needs drum; ordrng 1 W10541657 (drum)
We serviced a
WED94HEAW0 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Robert A.
Job Details: 05/20/2017
Ran unit, found drum out of round, scrapping the side of the unit, panels straight, needs drum; ordrng 1 W10541657 (drum)
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/19/2017
CC is not drying, NOT no heat, checked heat, heat is appropriate and cycling, room size adequate for intake air if door is left open, unit is tumbling fine, from previous experience in this community dryer is vented to the roof, customer stated he has cleaned his semi-rigid line, explained that venting to outside needs to be cleaned, and he should ensure proper protection from elements on roof port, other than that unit is functioning correctly; Job Cmpltd,
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 05/19/2017
Replaced door and installed badge, adjusted door and level of unit, unable to get completely square/flush, is sealing properly, customer does not want to sign because he is unsure how his wife will feel about the door not being square; Job Cmpltd,
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 05/19/2017
Replaced main control, ran calibration and test cycle, op test ok.; Job Cmpltd,
We serviced a
MVWB850YW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 05/19/2017
Noise issue is bearing related, also has bleach dispenser overflow, ordering both; ordrng 1 W10435302 (bearing) and 1 WPW10187307 (dispenser)
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 05/19/2017
Doing same as before, called Techline, spoke with Andy, SR#7719088364, had me washpump, P5-1,2,3, 12 ohms between each pair and no continuity to ground, had me check fill valve, P6-4:6, 1000 ohms and no continuity to ground, ordering UI per techline, entitlement covers part; ordrng 1 W10803367 (panel-cntl)
We serviced a
GTWN4250D0WS GE
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/19/2017
Loud noise in spin, appears to be driveshaft/bearing related, ordering; ordrng 1 WH2X1198 (washer tub bearing) and 1 WH38X10019 (shaft and tube asm),
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/19/2017
The unit is still not making any ice. I tested the ice make is was only getting 23vac it is a 120vac icemaker. The unit is getting proper power. I unpluged the icemaker and found the 2nd pin down has recessed into the connector again needs the wiring harness to correct the connector issue and a control to correct the power isssue.; ordrng 1 W10804160 (CONTROL) and 1 WPW10292244 (HARNESS),
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Jeff M
Job Details: 05/19/2017
Installed new part unit op tested failed. I removed the waterline to the ice maker water valve and and disconnected the power line to the valve and activated the water dispenser water came out the dispenser and the icemaker valve. Icemaker valve is stuck open needs a new water valve.; ordrng 1 WPW10341329 (WATER V
We serviced a
GX5FHTXVY09 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Jeff M
Job Details: 05/19/2017
S38253 p trap drain kit drain is frozen causing it to freeze on the bottom of the freezer also the fridge has poor water pressure water pressure to the fridge is good I bypass the filter had still had terrible pressure needs a new filter head; ordrng 1 W10619951 (tube-drain) and 1 W10861009 (FILTER HEAD)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 05/19/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
10657762791 KENMORE
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 05/19/2017
Freezer was -5° fridge was 50° I found the upper and lower vents in the fridge was blocked with food not allowing good airflow. Compressor was drawling a little over an amp there was good heat transferred to the condenser unit tested good explain to the customer to allow good air circulation in the fridge;
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Chester Township, OH 44026
Jeff M
Job Details: 05/19/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WZF34X16DW00 WHIRLPOOL
Model FREEZER
Near Middleburg Heights, OH 44130
Jeff M
Job Details: 05/19/2017
The unit was at 0* unit tested good i could not copy the issue ; Job Cmpltd,
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details: 05/19/2017
Customer is using a lot of ice each day she is using more ice than what the icemaker can produce I did explain to where it takes around four hours to make eight cubes of ice. Unit tested good ; Job Cmpltd
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Jeff M
Job Details: 05/19/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KOSE500ESS00 KITCHENAID
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details: 05/19/2017
Found unit giving over temp error when bake is selected or at random or during bake. Element are not shorted to ground and probe tests good. Either relays are sticking or probe load failer. Needs control and probe replaced at the same time
We serviced a
WDF750SAYB1 AMANA
Model DISHWASHER
Near Olmsted Township, OH 44138
Chad P.
Job Details: 05/19/2017
Found diverter leaking. Needs diverter and seal replaced.
We serviced a
GFDS170GH0WW GE
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/19/2017
Only one glide was damaged. The felt seal was missing in the area where the glide was damaged. It was reusable but tech suggested replacing it as it
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/19/2017
Found relay on the control stuck. Causing light to stay on constantly. Concened of reduced life span for buld. Needs control and bulb replaced. Cust requests set install date. G.s. To please review control part number. Model ending is 6 does not exist on parts look up. ; ordrng 1 8206232A (lamp 40 watt) and 1 WPW10625365 (CONTROL)
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/19/2017
Found unit not defrosting. Found defrost heater unplugged. Forced a defrost. Unit not defrosting. Defrosted evap. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WFG520S0FS0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 05/19/2017
Found burner tubes compression fitting not aligned correctly. Corrected alignment and bubble tested. Op test ok. ; Job Cmpltd
We serviced a
PSHS9PGZBCSS GE
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 05/19/2017
Installed tubing and connectors. Op test ok. ; Job Cmpltd
We serviced a
KFIS25XVMS10 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/19/2017
Found duck bill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 05/19/2017
Found unit making a slight clicking noise. Removed front and drum. Inspected. No defects found. Ran unit with no drum and no pulley. No noise. Advised the noise is likely the pulley but it seems to be normal. Op test ok. ; Job Cmpltd
We serviced a
KMHS120ESS3 KITCHENAID
Model MICROWAVE
Near Avon, OH 44011
Brian B
Job Details: 05/19/2017
CC that work light bulb keeps burning out.. tested receptacle. Contacts are good. 120v when turned on. Recep is good.. Will give part # to cust. She will order new bulb.
We serviced a
WTW4915EW1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/19/2017
CC of burning smell. Checked lower components. Checked good.. ran diag. No codes. Checked for friction on drive train. None found.. ran calibration and auto test. Ran a drain and spin. Machine working as designed. Could not duplicate burning problem.. optest ok.; Job Cmpltd,
We serviced a
MEDE300VW1 WHIRLPOOL
Model DRYER
Near Bay Village, OH 44140
Brian B
Job Details: 05/19/2017
Machine not starting. Found open thermal fuse. Ohmed out heater, 10.4 ohms, not grounded. Heater good.. ohmed out outlet thermister 8.4 k ohms. Correct. Replaced fuse from t/s. Ran machine. Optest ok. Machine was just serviced. No sc and gave break on labor..; used 1 WP3392519 (THERMAL FUSE)
We serviced a
KHMS2040BSS2 KITCHENAID
Model MICROWAVE
Near Westlake, OH 44145
Brian B
Job Details: 05/19/2017
ound interlocks working intermittantly.. replaced from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Brian B
Job Details: 05/19/2017
Customer is still waiting for UI that was ordered. Whirl agreed to pay sc to come out and defrost machine again. Used steamer to defrost coil..UI Part is on backorder. Replaced freezer thermister and evap thermister which customer did redceive.. Part#'s of thermisters are wpw10384183 and wpw10383615.
We serviced a
MQU2057AEWM1 MAYTAG
Model FREEZER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/19/2017
CC that the fz is making a loud noise and its not cooling. Found the fz fan hitting the screws on the fz mounting bracket. Checked evap for frost pattern, no pattern. Will need a new evap, drier filter and fan blade. Called GS to order parts. Will need a cfc tech.; ordrng 1 WP4-81546 (evaporator) and 1 WPW10143759 (drier-uv) and 1 WPW10445742 (blade-fan),
We serviced a
WED4915EW1 WHIRLPOOL
Model DRYER
Near Beachwood, OH 44122
Corina B
Job Details: 05/19/2017
Replaced the handle. Could not replace the seal. Did not have the adhesive to glue the seal in place.
We serviced a
KUDE70FXSS5 WHIRLPOOL
Model DISHWASHER
Near Perry, OH 44081
Corina B
Job Details: 05/19/2017
CC that the rinse aid is not holding, is leaking and its blinking a red light at end of cycle. Will need a new dispenser, sump and motor, heater. ; ordrng 1 W10703867 (heater) and 1 WPW10304408 (dispenser) and 1 WPW10455261 (pump&motor)
We serviced a
WED7500VW WHIRLPOOL
Model DRYER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 05/19/2017
Replaced the main control. Ran a cycle, buzzer optest no good. Call whirlpool tech line, andy file # 7719087171 Found the owners manual is written up for mutiple dryers and this model does not have the feature of a buzzer. Optest ok. ; Job Cmpltd,
We serviced a
GSF26C4EXY00 WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 05/19/2017
2.2 im, 1.4 fz, 43.3 ff tried jumping the i/m did not move. Checked for 120v at ice maker, 0 v. Checked volts at the main control p3-3 and p1-2 0 volts. Called GS will need a main control.
We serviced a
WFG530S0ES0 WHIRLPOOL
Model RANGE
Near Euclid, OH 44132
Corina B
Job Details: 05/19/2017
Replaced the spark module. Optest no good. Ran diag fault code f3e1 oven temp shorted. Ohmed p3-9 p3-10 1099 ohms, ohmed oven sensor 1095 kohms. Reconnected wires. Cycled oven to 350* optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Cleveland, OH 44112
Dan H
Job Details: 05/18/2017
Customer complaint of loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Edgewood, OH 44004
Arthur V
Job Details: 05/18/2017
Found hot water valve stripped. Needs water valve replaced put unit in agatate and spin no unusual noises. ; ordrng 1 W11038711 (WATER VALVE), schdld next appmnt for 5/23 TUE !,
We serviced a
MAYTAG WASHER
Model MAH21PDDWW
Near Geneva, OH 44041
Arthur V
Job Details: 05/18/2017
Found drain pump very noisey and not pumping. Needs drain pump. ; ordrng 1 WP25001052 (pump-asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/23 TUE 8-12,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near North Kingsville, OH 44030
Arthur V
Job Details: 05/18/2017
Upon arrival unit in a continous drain. Let unit finish and ran diagnostics. No errors. Ran both hot and cold water good. Ran a auto test cycle ----unit passed. Unit op test good at this time -----------customer states she has to manually put unit into drain and spin or the tub is half full of water at end of cycle. Had cust load washer and cycled on quick wash ------unit completed cycle to done . No water in tub clothes came out damp dry as there supposed too---- customer hates this washer. She wants to be able to decide water level etc and i think she is manually trying to operate washer. --- unit op test good ---; Job Cmpltd,
We serviced a
FRIGIDAIRE FREEZER
Model FFU1764DW2
Near Geneva, OH 44041
Arthur V
Job Details: 05/18/2017
Found drain plugged. Cleared drain. Removed ice. Op test goodstar shapped cover for drain not in properly. Made sure cover wa in correct place. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Roaming Shores, OH 44085
Arthur V
Job Details: 05/18/2017
Found unit with frost on evap. Replaced thermister per service pointer w11092686--- defrosted evap completlt and re positioned new thermister. Cycled unit on - op test good ; used 1 W10383615 ([Alt for WPW103836) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB880BW
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/18/2017
Installed cutoff, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ABB2224DEW
Near Chesterland, OH 44026
Robert A.
Job Details: 05/18/2017
Found heater and bi metal good, needs control and defrosted, replaced control and cleared evap, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*152.20) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC6ESWW1
Near Russell Center, OH 44072
Robert A.
Job Details: 05/18/2017
Found no power to valve, temp control receiving power, but not sending power to valve, needs temp control; ordrng 1 WPW10248240 (ATC TEMP SWITCH), schdld next appmnt for 5/23 TUE !,
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSS48MHX00
Near Moreland Hills, OH 44022
Robert A.
Job Details: 05/18/2017
Found unit off, turned on, found comp not starting, used test strip, comp running, shorted srart relay, let comp run, evap not frosting, inspected evap, found green dye in heat exchanger, fan bearing getting loud, needs heat exchanger, evap, comp and drier Will need 2techs for repair Cust has evap, drier and heat exchanger, cust does not want the comp replaced, explained the poss problems, moisture in system and poss comp failure, cust does not want replaced; ordrng 1 WP2262181 (RELAY41.989), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/23 TUE ! [****],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44105
Robert A.
Job Details: 05/18/2017
Found i/m support broken, i/m in bottom of unit, replaced, cycled, op test ok; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd
We serviced a
MAYTAG VERTICAL FREEZER
Model MZF34X16DW00
Near Cleveland, OH 44120
Robert A.
Job Details: 05/18/2017
Found a screw missing from control box, replaced, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB300WQ2
Near Concord Township, OH 44077
Robert A.
Job Details: 05/18/2017
Ran diognastics f51 rpm sensor fault, inspected unit, found rotor loose, tightened, ran spin, good, ran recal cycle, good, op test ok; , Job Cmpltd,
Near Concord Township, OH 44077
Robert A.
Job Details: 05/18/2017
WHIRLPOOL WASHER MVWB300WQRan diognastics f51 rpm sensor fault, inspected unit, found rotor loose, tightened, ran spin, good, ran recal cycle, good, op test ok; Job Cmplt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Concord Township, OH 44077
Robert A.
Job Details: 05/18/2017
Installed rt ff door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AT0
Near Streetsboro, OH 44241
Gail V.
Job Details: 05/18/2017
Customers complaint is that the RF burner doesnt turn on when on low and med and the burner will not cycle when on high as it should. Checked and found the temp probe contacts are not opening on the burner and L2-H2 are not closing unless on high. Unit needs the RF switch and burner. ; ordrng 1 WP3149400 (switch-inf) and 1 WP8273992 (elmnt-surf), schdld next appmnt for 5/23 TUE 12-3,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Aurora, OH 44202
Tim G.
Job Details: 05/18/2017
Complaint that the unit is not cooling. Checked unit and found not defrosting due to open bimetal. Bypassed bimetal and tested cycle, op test good. Replaced bimetal and steamed evap free of ice, op test good. ; used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ1
Near Walton Hills, OH 44146
Tim G.
Job Details: 05/18/2017
, Checked unit over and found the unit to appear to have never been installed and or ran ( no markings on the water valve threads). Checked the unit over and found nothing that would cause the unit to shake. Unit ok for resale. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS06
Near Walton Hills, OH 44146
Tim G.
Job Details: 05/18/2017
Complaint that the outer door glass shattered. Checked and found unit needing outer door glass. ; ordrng 1 W10677244 (glass-door), schdld next appmnt for 5/23 TUE !,
We serviced a
KUDS35FXBL5 KITCHENAID
Model DISHWASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/18/2017
The unit is not filling i ohmed the water valve out at 1060 within range. I checked the float switch. The water valve was getting 20vac and the unit is getting 120vac. the unit needs a new control
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Jeff M
Job Details: 05/18/2017
Moisture accumulated inside the door switch causing switch to freeze in place. I freed the door switch unit tested good. There is a vary small dent in the door needs a new door if the cosmetic warranty is still active; ordrng 1 13107324SQ (dor-fip ss)
We serviced a
WRT311FZDW WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/18/2017
Fridge is not holding temperature very well the freezer it's 30° warmer than it should. I took the eve that cover fan off found that the eve app fan was barely rotating needs a new fan motor.; ordrng 1 WP2315539 (EVAP MOTOR)
We serviced a
FFHS2311PF5 FRIGIDAIRE
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 05/18/2017
Icemakers not working it is receiving 120 V AC needs a new icemaker also found that the dampener electronic control is making a God awful noise needs a new dampener control; ordrng 1 241798224 (ice maker) and 1 242303001 (damper assy)
We serviced a
ZBD8920DSS GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 05/18/2017
Receive the new parts undamaged as I was disassembling the door I found the dispenser soap reservoir on the right side on the inner door has a lock nut holding the dispenser in place what appears to be a filter wrench is used to put it on it is part of the kit that I ordered and there's no way too remove without breaking it I've tried. c pic of the recirculating dishwasher soap pump. I also disassembled the rest of the inner door to make sure the parts come apart and they do in the unit will be fixed upon returning appointment. ; ordrng 1 WD12X10384 (dispensing det asm) and 1 WD35X10068 (lock nut asm kit) and 1 WD35X10376 (bottle detergent asm)
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/18/2017
Could not do repair as customer has to leave. Also, BJ cannot do repair unless dryer is removed as he would need to remove front of machine. Talked to GS. He said to r/s for paul to come back and install bellows
We serviced a
MEDZ600TW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/18/2017
Machine would not start. Found open thermal fuse. Ohmed out heater. Heater is shorted to ground. Will need new heater and thermal fuse. Will give est. cust needs last appt of day..
We serviced a
WOD93EC0AS04 WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Brian B
Job Details: 05/18/2017
Verified pop. Sent pics.. Found oven lights do not turn off. Found upper latch switch open. Switch is riveted to latch. Will need new upper latch assembly.
We serviced a
JFX2897DRP02 JENNAIRE
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 05/18/2017
Found freezer drawer not closing properly and also top basket not rolling in and out properly. Will need new upper and lower drawer slides. Office to order parts.; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W10850332 (BRACKET) and 1 W10858092 (BRACKET)
Near Streetsboro, OH 44241
Tim G.
Job Details: 05/18/2017
Whirlpool electric range WFE510S0AT0, Customers complaint is that the RF burner doesnt turn on when on low and med and the burner will not cycle when on high as it should. Checked and found the temp probe contacts are not opening on the burner and L2-H2 a
Near Aurora, OH 44202
Tim G.
Job Details: 05/18/2017
Whirlpool refrigerator WRT311FZDW00, Complaint that the unit is not cooling. Checked unit and found not defrosting due to open bimetal. Bypassed bimetal and tested cycle, op test good. Replaced bimetal and steamed evap free of ice, op test good.
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/18/2017
Found unit rubbing on flood tray. Raised unit. Op test ok. ; Job Cmpltd
We serviced a
ninanovak29@gmail.com KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 05/18/2017
Found frost all over fz section. Rh side of door not closing. Ice in rails. Steamed rails and forced a defrost cycle. Advised on door and door switch operations. Op test ok. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/18/2017
Installed gearcase. Op test ok. ; Job Cmpltd,
We serviced a
KUDS24SEWH2 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/18/2017
Found unit with standing water. Hit drain cancel. Unit drained. Filled and drained again. Possible stuck check valve or debris in drain line. Op test ok.
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/18/2017
Cc that soak cycle took 6 hours. Ownes manual give no explaination on the soak cycle other then it is for removing stans from your clothing. Avised that if it drained out after six hours this is likely the max time allowed. Explained that by pressing and holding the cancel key will cancel the cycle at any time. When unit is done draining any other cycle can be selected. Ran soak cycle and demonstrated. Op test ok. ; Job Cmpltd,
We serviced a
WOS92EC0AS03 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Chad P.
Job Details: 05/18/2017
Ran unit for several minuted on bake at 350. Unit about 15 f to low. Recalibrated temps and ran oven for several minutes. Temps now much more accurate. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 05/18/2017
Tightened mount and handle. Op test ok. ; Job Cmpltd,
We serviced a
AGR5630BDS1 AMANA
Model RANGE
Near Parma, OH 44129
Chad P.
Job Details: 05/18/2017
Installed glass. Op test ok. ; Job Cmpltd,
We serviced a
WFG361LVQ2 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44094
Jeff M
Job Details: 05/18/2017
There was a spider web in the F.L burner i clean the unit op tested good ; Job Cmpltd,
We serviced a
KDTE204ESS1 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/18/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 05/18/2017
CC that machine mot spinning good. Leveled machine..Ran diag.. no codes. Checked lower components. Checks ok. Checked for friction on drive train. None found..ran calibration, auto test, and rinse and spin with clothes. Optest ok..; Job Cmpltd,
We serviced a
JIM158XYCX1 JENNAIRE
Model ICE MAKER
Near Westlake, OH 44145
Brian B
Job Details: 05/18/2017
Replaced auxilliary pump. Ran test cycle. Completed and dropped ice. Optest ok. Could see signs of leaking from original aux pump.; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Brian B
Job Details: 05/18/2017
Replaced rotor and slider. Ran calibration and ser test cycle. Optest ok.; Job Cmpltd
Near Bedford Heights, OH 44146
Tim G.
Job Details: 05/18/2017
Whirlpool dishwasher WDF770SAFZ1, Checked unit over and found the unit to appear to have never been installed and or ran ( no markings on the water valve threads). Checked the unit over and found nothing that would cause the unit to shake. Unit ok for res
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Highland Heights, OH 44143
Chris H.
Job Details: 05/18/2017
Installed new control, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM1
Near South Euclid, OH 44118
Dan H
Job Details: 05/18/2017
Customer complaint that door is not closing properly, unit is not mounted in place, found unit unlevel causing door to rub on tub, leveled unit, op test good, advised customer to have unit properly mounted; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Chardon, OH 44024
Robert A.
Job Details: 05/18/2017
Complaint of leak at back of unit by drain hose, reset drain hose connection, not on correctly, ran rinse and spin, good, no leak, op test ok; Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1500AWS
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 05/18/2017
Complaint that the door will not open, checked and found the handle for the latch broken. Checked further into unit and found where the latch asm installs to the control panel is broken as well. Unit needs latch and control panel. Quoted customer for repair and they declinded due to cost. ; , Job Cmpltd,
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 05/18/2017
Amana dishwasher ADB1500AWS, Complaint that the door will not open, checked and found the handle for the latch broken. Checked further into unit and found where the latch asm installs to the control panel is broken as well. Unit needs latch and control pa
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Willoughby Hills, OH 44094
Chris H.
Job Details: 05/18/2017
Installed new evap fan with thermistors and damper with harness, temp in ff was at 39, op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Willoughby, OH 44094
Dan H
Job Details: 05/18/2017
Customer complaint that unit does not shut off when door is opened, confirmed, found door switch stuck closed, unit needs new door switch, installed new door switch, op test good ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC300BW0
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/18/2017
Found 2 error codes f7e1 speed sensor fault. And f7e7 motor can not reach target rpm's. Needs actuator. Replaced actuator from truck stock. Re calibrated. Passed. Unit op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL1
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/18/2017
Complaint that the units control shorted and caught fire. Customer bought a new control and noticed that the harness connectors are melted as well. Unit will need a thermal fuse and harness. Quoted customer for repair and they declinded due to the age and cost. ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER8700DE1
Near Middlefield, OH 44062
Tim G.
Job Details: 05/18/2017
Complaint is that the units door is broken. Checked and found the trim that secures the handle broken. Unit needs trim. ; ordrng 1 W10339814 (trim-door), schdld next appmnt for 5/23 TUE !,
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/18/2017
Kitchenaid dishwasher KUDI01ILBL1, Complaint that the units control shorted and caught fire. Customer bought a new control and noticed that the harness connectors are melted as well. Unit will need a thermal fuse and harness. Quoted customer for repair an
Near Middlefield, OH 44062
Tim G.
Job Details: 05/18/2017
Maytag electric range MER8700DE1, Complaint is that the units door is broken. Checked and found the trim that secures the handel broken. Unit needs trim.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Cleveland, OH 44108
Dan H
Job Details: 05/17/2017
Customer complaint that boot retaining spring fell off, confirmed, no damage to boot or retaining spring, reinstalled, removed drain pump filter basket per customers request, removed debris in filter basket, started normal wash cycle, unit filled, wash basket is not moving, found drive belt had fallen off of pulley, no damage to drive belt, reinstalled, op test good ; Job Cmpltd,
Near South Euclid, OH 44121
Chris H.
Job Details: 05/17/2017
WHIRLPOOL REFRIGERATOR WRS325FDAM0 Customer complaint that unit ps ff section is not cooling properly, ff temp at 50 frz temp at -13 damper is not allowing air to ff section, unit needs a new damper, spoke with gs ordering part, customer showed pop, pic in sd ; ordrng 1 WPW1015
We serviced a
ROPER REFRIGERATOR
Model RT18DKXHW00
Near Cleveland, OH 44109
Dan H
Job Details: 05/17/2017
Customer complaint that fresh food section is not cooling but freezer section is , fresh food section temperature at 42 degrees , freezer section temperature at 7 degrees, evaporator fan is running, good frost pattern on evaporator, condenser fan is running, compressor is running, compressor amp draw at 1amp, unable to duplicate the problem, unit is operating as designed ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIDH00
Near Geneva, OH 44041
Arthur V
Job Details: 05/17/2017
Unit not going into defrost. Heater has 31. Ohms Ns defrost t- stat is closed. Needs main control. Cust to defrost unit before arrival reschedule at cust request. ; ordrng 1 WPW10738538 (cntrl-elec), schdld next appmnt for 5/24 WED 12-5,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Hambden Township, OH 44024
Robert A.
Job Details: 05/17/2017
Ran unit, no leak found, talked w/cust, op test ok; Job Cmpltd,