Service History 905 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300EBS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/06/2021

Cc of frost build up on back wall Found a little bit of ice crystals build up on fan housing Cleaned it Off Advised on door sealing

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Solon, Ohio 44139

Brian M

Job Details: 07/06/2021

Cc unit not washing Found error for heater circuit open and wash motor error Found motor getting power but not running Needs motor and control and recommend replacing spray arms ; ordrng 1 W11305303 (cntrl-elec) and 1 W11305303 (cntrl-elec) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS2

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/06/2021

The freezer is freezing towards the top of the back is preventing adequate airflow I pulled the machine out they tested the freezer thermistor. It owned out at 18 K ohms. Which is roughly 7?. The temperature inside the refrigerator is actually 25? needs a new thermistor harness. I also owned out the heater assembly everything tested good.; ordrng 1 W10196195 (Harness) and 1 S

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, Ohio 44131

David R

Job Details: 07/06/2021

Cc unit not agitating. Found actuator out of position. Moved and corrected. Tested. Unit is agitating and spinning. Customer to monitor. If happens again will order and replace actuator.W10913953 actuator

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 07/06/2021

"Cc unit not washing dishes.Customer stated unit washes dishes poorly. Found both upper and lower spray arm spray holes clogged with food debris. Tried cleaning spray arms out. No good, too clogged with debris. Ordering new spray arms. Customer will install himself.; ordrng 1 WPW10319027 (Spray arm lower) and 1 WPW10317197 (Spray arm upper)"

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW2

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/06/2021

Customer showed pop took pic Cc unit not draining Found connection on pump loose Re seated pump connections Ran several test to verify functionOP Test Ok

We serviced a

WHIRLPOOL RANGE

Model RBS245PRQ03

Near Novelty, Ohio 44072

Joe O

Job Details: 07/06/2021

Installed thermostat. Ran test bake. Op test ok

We serviced a

GE REFRIGERATOR

Model PYE22PSHBSS

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 07/06/2021

"Cc: not cooling ff sectionFound temps in ff section at 57 degrees. Freezer at 3 degrees. Found ff evap fan not running. Frosting on evap cover. Needs ff evap fanCustomer would like added to cancellation list please; ordrng 1 WR60X29099 (refrigerator fresh f), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model n/a

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 07/06/2021

"Cc unit not draining, burning like smell. Found unit has bottom full of water. Ran cancel drain, drain pump not running. Cleared water from unit, pulled drain pump. Found piece of glass stuck in pump impeller. Removed and tested drain pump. Drain pump working. Ran wash test then cancel drain. Unit draining properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHGXKT00

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/06/2021

The unit is leaking from the filter housing needs a new filter housing; ordrng 1 WP2186443 (Filter housing) and 1 S

We serviced a

KITCHENAID RANGE

Model KGSK901SSS01

Near Lakewood, Ohio 44107

Marie V

Job Details: 07/06/2021

Replace door lock and put screw in. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP00

Near Chardon, Ohio 44024

Joe O

Job Details: 07/06/2021

"Cc: not cooling properly, frost build up on ff evap coverCustomer stated they have only had the unit plugged in for a couple hours. They stated the unit was frosted up on the ff evap. Found temps in ff section at 55 and freezer at 40. Found control version is 6.0.0, should be 7.0.0 or higher. Needs ff evap cover and control; ordrng 1 W10887790 (cover-evap) and 1 W11332011 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/06/2021

"Cc unit sensor dry not working properly.Customer states unit doesnt dry all her clothing on low temperature and even on high certain items come out damp. Ran diagnostics, no codes stored. Ran moisture sensor test, sensor bars passed. Checked airflow at vent outlet, good airflow. Advised customer on how sensor dry operation works and to use timed dry feature if necessary. Unit is working as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS4

Near Kent, Ohio 44240

Brian M

Job Details: 07/06/2021

Complaint of squeaking at hinge Removed door added a little lubricant OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 07/06/2021

"Cc that the dispenser is not working. Confirmed. Check power coming in to dispenser when pressing switch,no good. Check switch for continuity,pass check door switches, pass. Called BJ and ask. Had me verify 120v to door switches and dispenser, door switches are getting 120 but dispenser does not. Had me call whirlpool tech line, he told me to tell cust that whirlpool will contact in the next few days. Gave file number to cust."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Brooklyn, Ohio 44144

Corina H

Job Details: 07/06/2021

Replaced the motor and wheel. Started a cycle optest ok.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rootstown, Ohio 44272

Brian M

Job Details: 07/06/2021

Cc unit not washing Found water valve sensor error Replaced valve Ran auto test and calibration

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDAZ03

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/06/2021

"Cc unit vibration noise and some good freezing in ff sectionCustomer showed pop.Found vibration is coming from rear of unit. Found water line connector vibrating against back metal panel when compressor is running. Checked unit temps, found customer had ff section temps set to 33 degrees. Advised customer to set unit to recommended temperature setting of 38 degree, customer will monitor. Customer also stated water dispense is slow. Checked source pressure to unit, found low pressure from saddle valve in basement. Advised customer to have plumber replace valve."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS02

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/06/2021

I was not able to determine where the noise was coming from my cycle the damper assembly along with multiple other components through test mode noise almost sounds like Freon passing through the system. I did not witness the noise the customer was describing while I was in the home. The dispenser is dripping I remove the water filter cleaned it and I had some food grade grease to a few of the fittings. This did not fix the issue ordering a set of water valves and waterline; ordrng 1 W11482383 (Valve) and 1 W10394073 (Water line)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFM1

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/06/2021

The unit isnt washing the sump is Seized in place; ordrng 1 WPW10605057 (Pump) and 1 S

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near North Madison, Ohio 44057

Jeff M

Job Details: 07/06/2021

Installed new parts did not work. I went through the wiring schematic the timer sends power needs a new timer; ordrng 1 WPW10185992 (Timer)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/02/2021

"Cc that they were using the oven and cook top and they heard a spark and front right burner stopped working. Confirmed. Replace infinite switch, no good only getting 120 to burner, called BJ ask me to follow black wire, found wire broken, corrected issue, tested unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Perry, Ohio 44081

Jeff M

Job Details: 07/02/2021

Installed the new part op tested good. Cabinet

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 07/02/2021

Installed front door panel. Customer satisfied with appearance. Op test good.

We serviced a

MAYTAG DRYER

Model MGDE900VJ1

Near Madison, Ohio 44057

Jeff M

Job Details: 07/02/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Amherst, Ohio 44001

David R

Job Details: 07/02/2021

"Cc unit not agitating. Found new actuator not in correct position. Replaced from t/s. Tested. Good, op test ok ; used 1 WPW10006355WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Elyria, Ohio 44035

David R

Job Details: 07/02/2021

"Replaced belt, tested. Replacing the belt with the cam took away noise. Tested with load of towels on drain/spin after wetting towels. Customer right by. No noise or grinding. Good. Customer to use and monitor over the weekend and if something pops up we will come back and replace the gearcase. Unit test good, op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF7

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/02/2021

The ice bin was not pushed in all the way. I pushed bin in everything started working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/02/2021

The unit was purchased from Lowes back 2017 thats what it says on the paperwork. Due to the state of the issue I am unable to test it I would need it actually hooked up to water.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/02/2021

Actuator failed no eta; ordrng 1 W10913953 (Actuator)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF7

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/02/2021

The ice bin was not pushed in all the way. I pushed bin in everything started working

We serviced a

MAYTAG DRYER

Model MEDB765FW

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/02/2021

The unit is not heating nor is it tumbling. The unit has an F4 E4 code indicating a line voltage issue the unit is getting 240 V at the outlet is wired correctly I also found the belt broken needs a belt and main control board; ordrng 1 WPW10131172 (Belt) and 1 W11089308 (Control)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/02/2021

Installed the new part op tested good. Latch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mentor, Ohio 44060

Joe O

Job Details: 07/02/2021

Installed led module. Found incorrect color housing for ff section. Needs led moduleModule out of stock. Office to reschedule; ordrng 1 W11462342 (Module)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Elyria, Ohio 44035

David R

Job Details: 07/02/2021

"Door frame side is coming apart. Took pics. Gave estimate to customer. Do not order parts.; ordrng 1 WPW10535793 (Outer glass door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Elyria, Ohio 44035

David R

Job Details: 07/02/2021

"Found wires on drain damaged, probably from handing. Bracket also vent. Corrected bracket. Spliced new wires go drain. Tested, good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRK22ILWH13

Near Euclid, Ohio 44123

Joe O

Job Details: 07/02/2021

"Installed fitting, and water line. Tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/02/2021

Replaced bearings and ran drain and spin. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Parma, Ohio 44129

David R

Job Details: 07/02/2021

"Replaced icemaker, preformed test 57 to harvest and test 45 to call for water. Good. Give unit time for icemaker to cycle through and drop ice . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Parma Heights, Ohio 44130

David R

Job Details: 07/02/2021

"Cc unit is frosting up and defrosting in the FZ, items will be frosting up in FZ and then start thawing out. Temp reading 45 in FF and FZ. Precious sealed system work done. Checked the back by compressor. On one of the lines on compressor refrigerant is leaking out. Dye is leaking. Will need new compressor and drier***has lockring. Will need lockring tech*** office to reschedule for 3 hours ***customer within 30 days, going to Lowes to see about returning ; ordrng 1 WPW10507886 (Compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Parma Heights, Ohio 44130

David R

Job Details: 07/02/2021

"Cc unit not heating correctly. No error codes. Ran diagnostics, heating element coming on at end. Unit heating is testing good. Can also feel air coming through vent. Would advise for best drying per owners manual would be to use rinse aid (higher level if needed, just set to 4) along with High Temp and Heated Dry. Also probably placing of items as well. Unit test good."

We serviced a

WHIRLPOOL WALL OVEN

Model KOCE507ESS05

Near Roaming Shores, Ohio 44084

Jeff M

Job Details: 07/02/2021

Installed the new part op tested good. Inverter

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Columbia Station, Ohio 44028

David R

Job Details: 07/02/2021

3rd time this rail has been replaced. Replaced center rail. Tested. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Euclid, Ohio 44132

Joe O

Job Details: 07/02/2021

"Installed actuator, ran test cycle. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Dorset, Ohio 44032

Brian M

Job Details: 07/02/2021

Replaced thermal fuse OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFC15M0EW0

Near Cleveland, Ohio 44108

Dan

Job Details: 07/02/2021

"Installed new infinite switch, op test good ; schdld next appmnt for 7/14 WED !"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/02/2021

Replaced the burner assembly. Optest ok.

We serviced a

JENN-AIR WALL OVEN

Model JGW8130ADB

Near Garrettsville, Ohio 44231

Brian M

Job Details: 07/02/2021

Cc f9 error Hit door switch and lock moved into position Ran test bake to 350 OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 07/02/2021

"Replace main control and drain pump. Tested unit twice for leaks, nonOp test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Lakewood, Ohio 44107

Dan

Job Details: 07/02/2021

"Customer complaint that unit is not cooling , fresh food section temperature at 78 degrees, freezer section temperature at 78 degrees, no frost pattern on evaporator, nothing is running, unit needs new control, customer does not want repair at this time ; ordrng 1 W10854027 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakewood, Ohio 44107

Marie V

Job Details: 07/02/2021

Replace thermistor and diffuser. Set freezer to 3* and fresh food section to 38*. Op test ok

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Cleveland, Ohio 44111

Dan

Job Details: 07/02/2021

Customer peeled model and serial tag of off unit cannot verify warranty

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brooklyn, Ohio 44144

Dan

Job Details: 07/02/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found shifter fell out of cam, unit needs new shifter, part is out of stock so not scheduling return appointment ; ordrng 1 W10913953 (Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Brook Park, Ohio 44142

Dan

Job Details: 07/02/2021

"Customer complaint that unit is leaking, found evaporator drain tube disconnected causing water to leak onto floor, reinstalled, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Cleveland, Ohio 44109

Dan

Job Details: 07/02/2021

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 51 degrees, freezer section temperature at -11 degrees, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan , part is out of stock so not scheduling return appointment ; ordrng 1 W11395639 (Evap cover)"

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Aurora, Ohio 44202

Brian M

Job Details: 07/02/2021

"Cc unit still not functioning properly Could not run a proper test due to unit installed in a RV that is parked in storage Advised it may be a control issue And quoted Will need 2 techs if customer follows through ; ordrng 1 WPW10192965 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Aurora, Ohio 44449

Brian M

Job Details: 07/02/2021

"Cc still no ice Found ice jammed in mold Cleared ice Ran test harvest OP Test Ok If is remains I recommend a ice maker Gave quote ; ordrng 1 WPW10756907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near South Euclid, Ohio 44118

Jason N

Job Details: 07/02/2021

"Installed reservoir. Checked for leaks, none found. Ran dispense functions. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/02/2021

Cc unit freezer door stuck closedCustomer stated he unplugged it to let it warm up and was able to open door again. Found freezer door is functional. Cleaned up rails and sprayed with food grade silicone. Advised customer unit may have condensed inside freezer and froze to door rails. Silicone will help prevent condensation from freezing to rails. Customer to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Bentleyville, Ohio 44022

Brian M

Job Details: 07/02/2021

Cc of frost in freezer At this time unit is functioning properly and no frost build up Advised to watch

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Bedford, Ohio 44146

Brian M

Job Details: 07/02/2021

Cc no heat Found in basement gas was shut off Turned gas on OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Randall, Ohio 44128

Brian M

Job Details: 07/02/2021

Cc unit not starting Ran diagnostics found no errors Ran auto test and calibration OP Test Ok No issue found at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Rocky River, Ohio 44116

Corina H

Job Details: 07/02/2021

CC that there is water in the freezer and it leaks. Confirmed. Service pointer replaced the drain tube from t/s. Steamed out the evap. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, Ohio 44012

Corina H

Job Details: 07/02/2021

CC that there is still water leaking into the ff section. Checked the evap clear. Found a water jug with a hairline crack in it. Clear the water from the bottom of the crisper drawers. Optest ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Cleveland, Ohio 44105

Jason N

Job Details: 07/02/2021

"Installed main control. Unit powered up normal, no fault codes. Ran wash test. All functions normal. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 07/02/2021

"Cc unit shaking and making lots of noise, leaking from back drain hose.Ran auto test, loud noise when in agitation, grinding noise from splutch during spin. Lower shaft shifting side to side, gearcase is damaged. Unit needs gearcase, splutch, and belt shield. Will install drain hose on return visit. Previous history on this unit shows same issues, seems to have never been remedied/repaired. Parts not showing in stock at Marcone, office to contact customer with return date. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10427633 (Belt shield)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Garfield Heights, Ohio 44125

Dan

Job Details: 07/02/2021

"Customer complaint that unit does not always run second rinse, ran diagnostics found f8e1(long/no fill) error code , found cold water supply valve barely open so water was just trickling in, open valve completely, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Grafton, Ohio 44044

David R

Job Details: 07/02/2021

Replaced striker. Tested. Good. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 07/02/2021

Cc no heat Found thermal cut off open Replaced using truck stock ; used 1 279816 (CUTOFF) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBB00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/02/2021

Installed ice maker OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ1

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/02/2021

Installed igniter OP Test Ok

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Avon, Ohio 44011

Corina H

Job Details: 07/02/2021

"Checked the temp sensor 1090 ohms. Checked the bake and broil, good. Checked the terminal block good. Cust stated the oven was working after a calibration. Heated oven to 300*. Working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 07/02/2021

"Replaced cam , gear case, actuator, pulley and belt. Ran calibration and auto test. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW0

Near Avon, Ohio 44011

Corina H

Job Details: 07/02/2021

"CC that the clothes are coming out damp. Checked the vent had lint blocking the vent. Cleared the vent, good air flow. Turned the dryer on gas coils cycling on and off properly. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Highland Heights, Ohio 44143

Joe O

Job Details: 07/02/2021

"Installed ice maker. Ran harvest, and fill. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW8640BW1

Near North Olmsted, Ohio 44070

Corina H

Job Details: 07/02/2021

CC that there is a fault code of f9e1. Removed the drain pump cleaned pump out. Full of debris. Started a cycle and drained. Optest ok.

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, Ohio 44119

Jason N

Job Details: 07/02/2021

"Cc unit noisy and not drying clothing all the way.Ran dryer op test, found rollers worn, belt is very brittle. Unit has good heat and airflow. Drying performance is being impacted by lack of washer spin cycle. Unit needs repair kit and access key to be able to open unit to repair. ; ordrng 1 4392065 (Dryer repair kit) and 1 4396669 (Key)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG22FKWH03

Near Cleveland, Ohio 44110

Jason N

Job Details: 07/02/2021

"Cc unit not making ice.Customer also wants a new filter, doesnt want to go out and get one. Ran manual ice maker harvest test, ice maker indexing, but not calling for water and not stopping after harvest, continues to cycle. Unit needs ice maker. Customer not repairing, estimate only.; ordrng 1 EDR5RXD1 (Filter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Middleburg Heights, Ohio 44130

Corina H

Job Details: 07/02/2021

"CC that there is a dent in the side wall on the outside of unit, a small scratch on front of door and the doors to be flipped around. Called t/l and spoke to Joel said the door could be replaced but the side panel the only thing we could do is use paint. Advised cust the doors being flipped is an install issue. Customer called Lowes and they told her she will get a new refrigerator delivered. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near North Olmsted, Ohio 44070

Corina H

Job Details: 07/02/2021

CC that there is a noise that comes and goes. Listened to the video. Found the condenser was rattling on the floor of the unit. Used the damper pads from surplus t/s. Optest ok. ; used 3 Wp2158826 (Damper pads) from stock

We serviced a

GE RANGE

Model JGBS22GEV4AD

Near Mentor, Ohio 44060

Joe O

Job Details: 07/02/2021

"Cc: oven not heatingFound igniter only pulling 1.1 amps. Needs igniter; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Mentor, Ohio 44060

Joe O

Job Details: 07/02/2021

"Cc: not cooling properly, ice and water dispenser not functioning, frostingCustomer stated water would not dispense, ff evaporator cover, frosted over. Control not reading ff evap thermistor. Needs controlCustomer showed pop that shows they have a 3 year warranty. Spoke with BJ, Advised customer we need a correct dispatch before we can order parts. Needs correct dispatch before ordering parts.Office to reschedule once we get new dispatch; ordrng 1 W11333076 (Control)"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Lorain, Ohio 44053

Marie V

Job Details: 07/02/2021

Cc that the light under unit does not shuts off. Relay is stuck close on control and socket is burnt . Unit will need control and socket. Office will contact to schedule ; ordrng 1 W11391714 (Control) and 1 W10210871 (Socket)

We serviced a

N/A N/A

Model GI7FVCXWY03

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 07/02/2021

"Cc unit icing up in freezer. Customer stated ice and frost building up in freezer. Ice maker barely makes ice. Found ice buildup on freezer bottom, evaporator drain is iced over. Per service pointer W10632338E, unit needs updated p-trap drain tube. Freezer door gasket is separated on top, not sealing, allow warm air to infiltrate freezer, lots of frozen condensation. Found evaporator fan not working, fan blades iced up. Defrosted evap drain, replaced drain tube using truck stock p-trap. Evaporator fan motor working but spinning at very low rpm. Unit needs freezer door gasket and evap fan motor. ; ordrng 1 WPW10714545 (Freezer gasket) and 1 WPW10276647 (Evap fan motor/harness), used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVSS01

Near Beachwood, Ohio 44122

Dan

Job Details: 07/02/2021

"Customer complaint that unit is leaking, found condensation in fresh food section section running down and accumulating in door gasket, found fresh food section door pops open, found door closers worn, unit needs new door closers, parts are both no longer available ; ordrng 1 2307049 (Closer) and 1 2307048 (Closer)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW

Near Painesville, Ohio 44077

Joe O

Job Details: 07/02/2021

Cc: oven not heatingFound bake igniter harness ripped off bake igniter. Needs harness.; ordrng 1 W11161843 (harns-wire)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Madison, Ohio 44057

Joe O

Job Details: 07/02/2021

Cc: not releasing fabric softenerCleaned out dispenser tray. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near North Olmsted, Ohio 44070

Corina H

Job Details: 07/02/2021

"Cc that unit was icing up on bottom of freezer,icemaker lever broken and right hand side door was cracked on bottom hinge. Verified and confirmed unit will need new door, icemaker and replace drain tube with Service pointer. Customer will not fix unit.; ordrng 1 4317943 (Icemaker) and 1 LW10557489 (Door) and 1 W11190084 (Drain tube), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Lorain, Ohio 44053

Marie V

Job Details: 07/02/2021

"Cc that the unit came with a dent on door, confirmed replace left hand side door and tested, ask cust to try. Also I found moisture on mullion, it was turned off, turned back on. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, Ohio 44135

Corina H

Job Details: 07/02/2021

Replaced the housing.. optest ok

We serviced a

GE REFRIGERATOR

Model TFF24RCB

Near South Euclid, Ohio 44121

Dan

Job Details: 07/02/2021

"Customer complaint that unit is not Cooling, nothing is running, unit is at room temperature, unit needs new thermostat , unable to locate thermostat, bj is researching ; saved tckt"

We serviced a

MAYTAG REFRIGERATOR

Model M8RXEGMAW02

Near Madison, Ohio 44057

Joe O

Job Details: 07/02/2021

"Cc: noiseFound evap fan motor hitting ice. Frost build up around air tower. Customer stated gasket was not seated correctly. Found gasket is sealing. Weak air flow from fan. Needs fan motor and blade.Customer does not want to repair at this time ; ordrng 1 WP1100939 (blade-fan) and 1 WP2315539 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY00

Near Elyria, Ohio 44035

Marie V

Job Details: 07/02/2021

"Cc that the unit is not making ice fast and that theres moisture where ice maker and door meets also sometimes comes from the door dispenser , found ice maker jumper off. Plugged back in and cycled ice maker. Ice maker gets stuck on heater spot. Unit will need new ice maker , chute and seal. ; ordrng 1 WPW10287601 (Seal) and 1 WP13005706 (Chute) and 1 WPW10190981 (Ice maker)"

We serviced a

GE WALL OVEN

Model JK3500DF6BB

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/02/2021

Cc of error Found error for door lock Needs door lock assembly ; ordrng 1 WB10X23814 (latch asm)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/01/2021

Replaced drain pump. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, Ohio 44144

Corina H

Job Details: 07/01/2021

CC that the unit does not run. Confirmed. Checked the water valve at the control 120 volts. Will need a new valve. ; ordrng 1 W11175771 (Water valve)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Newburgh Heights, Ohio 44105

Corina H

Job Details: 07/01/2021

"Cust showed pop, sent pic. CC that the unit does not finish cycles. Confirmed. Found the drain hose on the ground. Advised cust to raised the drain hose. Found the water lines reversed. Switched the hoses. Optest ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Oberlin, Ohio 44074

David R

Job Details: 07/01/2021

"Cc not drying, also noticed unit never stopped running. Tested voltage coming in. Found less than 1 vAC going to L1 to L2. L1 to N and L2 to N 120. But no 240vAc to L1 to L2. Flipped breaker and tested again. Getting 240 from L1 to L2. Heating now. No parts needed.*** would recommend a electrician come check out outlet and breaker as well."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Elyria, Ohio 44035

Marie V

Job Details: 07/01/2021

"Replace control and freezer thermistor, op test okNo core for return"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/01/2021

Replaced the gasket. Optest ok

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