We serviced a
MAYTAG DISHWASHER
Model MDBH955AWS
Near Bay Village, OH 44140
Dan H
Job Details: 05/16/2017
Customer complaint that door will not close, found latch/handle assembly physically broken, unit needs new latch/handle assembly; ordrng 1 WPW10130695 (latch32.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/24 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Euclid, OH 44132
Dan H
Job Details: 05/16/2017
Customer complaint that led lights are not working, found freezer section light out, unit needs new freezer section led light; ordrng 1 WPW10515057 (light), schdld next appmnt for 5/19 FRI !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mayfield Heights, OH 44124
Tim G.
Job Details: 05/16/2017
Customers compliant is that the unit heats intermittently. Tested unit with a cup of water and found good heat several times and with any type of voltage or amp drop. Unit is vented to the outside properly. Pulled the panel and checked all connections to find good. After testing several times tech was not able to duplicate issue. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSH25MGWCBV
Near Beachwood, OH 44122
Tim G.
Job Details: 05/16/2017
Customers complaint is that the unit leaks water on the bottom of the ff section. Checked unit and found the evap drain pan cracked causing the leak and the drain frozen. Cleared drain and found the evap cover needs replaced due to damage from ice. ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11844 (cover evap asm ff), schdld next appmnt for 5/23 TUE !,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details: 05/16/2017
Recovered refrigerant, replaced evap, comp, drier and line, pulled 28"vac w/pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS04
Near Aurora, OH 44202
Robert A.
Job Details: 05/16/2017
Ran unit, can hear a sizzling sound, not heating, reset all connections, tested again, ng, talked w/jr, needs mag and invereter; schdld next appmnt for 5/22 MON ! [**],
Near Mayfield Heights, OH 44124
Tim G.
Job Details: 05/16/2017
Whirlpool OTR microwave WMH31017FS0, Customers compliant is that the unit heats intermittenly. Tested unit with a cup of water and found good heat several times and with any type of voltage or amp drop. Unit is vented to the outside properly. Pulled the p
We serviced a
WHIRLPOOL RANGE
Model KOSE500ESS01
Near Cleveland, OH 44124
Tim G.
Job Details: 05/16/2017
Customers complaint is that the unit shut down during the self clean cycle. Found that the installer pryed the unit out and let the top panels off (see pics of damage and parts left off). Tech bypassed the thermal fuse to get to open and found the TCO for bake and broil open. Unit will need the blower, thermal fuse and the TCO. Customer states that the unit is only two weeks old. Advised the customer that the service charge will still have to be paid and will be reimbursed when POP is shown. ; ordrng 1 W10861504 (blower. 100.41) and 1 WP4449751 (thrmst-fix. 67.84) and 1 WPW10545255 (fuse-thrml. 22.86), schdld next appmnt for 5/19 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM
Near Walton Hills, OH 44146
Tim G.
Job Details: 05/16/2017
Complaint that the unit leaks. Checked unit over (all seals) and found ok. No water hookup to test. Possible leak caused by install (leveling, adjusted to high causing the door to not seal) or excessive detergent being used. Unit ready for resale ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Tim G.
Job Details: 05/16/2017
Installed new control and tested cooktop light function, op test good; Job Cmpltd
Near Beachwood, OH 44122
Tim G.
Job Details: 05/16/2017
GE SXS refrigerator PSH25MGWCBV, Customers complaint is that the unit leaks water on the bottom of the ff section. Checke unit and found the evap drain pan cracked causkng the leak and the drain frozen. Cleared drain and found the evap cover needs replace
Near Cleveland, OH 44124
Tim G.
Job Details: 05/16/2017
Whirlpool wall oven KOSE500ESS01, Customers complaint is that the unit shut down during the self clean cycle. Found that the installer pryed the unit out and let the top panels off (see pics of damage and parts left off). Tech bypassed the thermal fuse to
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, OH 44202
Tim G.
Job Details: 05/16/2017
Recovered unit and installed the evap and found the compressor not needed. Pulled and held a 28"vac for more than 15 minutes. Recharged system with 5.0oz of 134a. Found good heat on the discharge tube out of the compressor and a good frost pattern starting on the evap. Advised the customer to give the unit 12-24 hrs for proper cooling to take place. ; Job Cmpltd,
Near Solon, OH 44139
Tim G.
Job Details: 05/16/2017
Whirlpool OTR microwave WMH53520CS5, Installed new control and tested cooktop light function, op test good
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details: 05/16/2017
Installed c/b, panel, latch and harness, ran unit, op test ok; Job Cmpltd,
We serviced a
LER4434AQ0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details: 05/16/2017
Replaced broken front panel clips and door latch that customer had purchased.
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/16/2017
Found door not closing tight causing door to pop open during cycle and to leak from corner. Found upper rack not engaged properly into side track. Removed and reinstalled upper rack . Rack now going in all the way and door closing tight. Ran test cycle. Optest ok.Yy; Job Cmpltd
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2017
CC that machine is leaking. Found door gasket pulled out of channel on right side. Reinstalled and cleaned gasket. Removed pump top. Found broken chopper. Replaced from surplus stock. Ran test cycle. Optest ok; used 1 W10083957 (CHOPER) from stock, Job Cmpltd, saved tckt [SdLink\291407a.png], O-emld tckt [SdLink
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lorain, OH 44053
Brian B
Job Details: 05/16/2017
Machine would time down most of the way through the cool down and then voltage to timer motor would shut off but motor circuit still energized. Motor will continue to run indefinetly.. found orange wire not connected to high limit tsat on heater. This wire supplies L2 side of line to timer motor at end of cycle. Will not need new timer. Brought back timer for return to vendor.. ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
S136 JENNAIRE
Model RANGE
Near Lorain, OH 44053
Brian B
Job Details: 05/16/2017
Approx 25 yrs old. Checked top burners and oven. Working properly. Found downdraft blower not coming on. Failed switch. Open.. Part is NLA? 12200039 part #. Customer to be notified by warr co..; Job Cmpltd,
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 05/16/2017
Checked temps.. 37 ff.... 2 frz... CC that auger is not working... reset connectors on top hinge and UI board. Auger started working. Optest ok..; Job Cmpltd
We serviced a
KOCE500ESS01 KITCHENAID
Model MICRO OVEN
Near Westlake, OH 44145
Brian B
Job Details: 05/16/2017
Oven starts heating and when temp reaches 295 or 300, oven light turns on and elements turn off. Display shows oven still in bake mode and preheating. Checked blower and venting system. Checkes ok. Door switch checks ok. Will need new app manager board. R/s per cust req.; ordrng 1 WPW10777215 (CONTROL)
We serviced a
KSSS42QMB01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Chad P.
Job Details: 05/16/2017
Found unit running and not cooling in both sections. Evap only sweating a tiny bit. Comp is running. Unit in 18 in vac. Found exchanger leaking in the cab. Needs comp, exchanger and evap replaced. Cfc tech only. Two man job. Built it. Also, i.m. Optics failed. Needs replaced.
We serviced a
MDB8959SAS0 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/16/2017
Found control panel not responding. Leds out on console. Needs control panel replaced. ; ordrng 1 WPW10475780 (CONTROL PANEL, SS)
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 05/16/2017
Tightened freezer handle. Op test ok. ; Job Cmpltd
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/16/2017
Reset and calibratied unti. Ran normal wash. Aded loop to drain line under sink. Op test ok. ; Job Cmpltd,
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/16/2017
No stored faults. Ran service test mode and calibration. Ran unit with a load. Operations are normal. ; Job Cmpltd,
We serviced a
EWMED65HIW0 ELECTROLUX
Model DRYER
Near Cleveland, OH 44102
Chad P.
Job Details: 05/16/2017
Installed motor and blower assy. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE3
Near Parma, OH 44129
Chris H.
Job Details: 05/16/2017
Installed new user interface, op test good, have auth number for parts and labor ; Job Cmpltd,
Near Reminderville, OH 44202
Tim G.
Job Details: 05/16/2017
Whirlpool SxS refrigerator GSS26C4XXY00, Recovered unit and installed the evap and found the compressor not needed. Pulled and held a 28"vac for more than 15 minutes. Recharged system with 5.0oz of 134a. Found good heat on the discharge tube out of the co
We serviced a
LXR5432KQ0 WHIRLPOOL
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 05/16/2017
Wash machine will not spin and drain I found the lid switch broken I jumped out the lid switch to test the machine the unit tested good I removed the jump estimate only customer will buy new
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Chester Township, OH 44026
Jeff M
Job Details: 05/16/2017
The unit is receiving power to the main control main control LED lights it's not turning on needs new main control; ordrng 1 W10914909
We serviced a
WED4915EW1 WHIRLPOOL
Model DRYER
Near Beachwood, OH 44122
Jeff M
Job Details: 05/16/2017
W9r6t9repl1 talked with Andrew gotten authorization number parts and labor see picture of the seal and handles broken; ordrng 1 W10877261 (HANDLE) and 1 W10906683 (SEAL)
We serviced a
JB968SOL2SS GE
Model COOK TOP
Near Munson Township, OH 44024
Jeff M
Job Details: 05/16/2017
Found the Center elements in the tri-elements blown open needs a new element front right that's est only customer needs to think about it; ordrng 1 WB30T10107 (element haliant 12 t),
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details: 05/16/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB4949SDM2 MAYTAG
Model DISHWASHER
Near Brecksville, OH 44141
Jeff M
Job Details: 05/16/2017
I took the old dispenser apart reassembled the seal and spring unit tested good; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Jeff M
Job Details: 05/16/2017
Took temperatures of the fridge and freezer both are within range. I found that a plastic bag was between the cabinet and seal of the freezer door. I explained the customer that holds the gasket open a line moisture to get into the freezer causing frost buildup. Unit tested fine; Job Cmpltd,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Shaker Heights, OH 44122
Jeff M
Job Details: 05/16/2017
I ran the dryer for about 25 minutes the gas dryer vent every time the dryer tested good customers having any kind of drying issues it's due to poor venting. Fortunately the customer has the proper venting hooked up to the dryer but I has yet to be clean for over year customer needs to have the venting cleaned from dryer to the outside vent; Job Cmpltd,
We serviced a
MER5751BAQ MAYTAG
Model RANGE
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 05/16/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Cleveland, OH 44109
Chris H.
Job Details: 05/16/2017
Installed new cooling fan, op test good; Job Cmpltd,
We serviced a
GE DRYER
Model GFDR270GH0WW
Near Concord Township, OH 44077
Arthur V
Job Details: 05/16/2017
Replaced drum assy. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44110
Chris H.
Job Details: 05/16/2017
Customer complaint that unit will not start or operate,started unit on normal wash, unit began to fill, found hot and cold lines reversed, corrected fill hoses, ran diagnostics cleared hot cold reverse code, unit is now operating as designed; Job Cmpltd,
We serviced a
WHIRLPOOL ICE MAKER
Model KUIS18NNXB0
Near Painesville, OH 44077
Arthur V
Job Details: 05/16/2017
Cust cleaned unit before arrival. Installed heater grid and cycled unit on. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB880BW
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/16/2017
Found cut off open, jumped out, ran unit, good, needs cut off; ordrng 1 279973 (cutoff-tml47.12), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/18 THU !,
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Streetsboro, OH 44241
Tim G.
Job Details: 05/16/2017
Customers complaint is that the unit makes a banging sound and doesnt rinse the clothing. Checked unit for errors and found a F7E5 shifter fault. Replaced the shifter and tested the unit in a spin cycle, op test good no abnormal banging heard or seen. The customer advised the unit was making the sound when she was washing a sweater and a tee shirt. Tech advised the customer on proper loading with like loads. Tech ran recal cycle and cleared errors, op test good. ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model WRS571CIDM01
Near Kent, OH 44240
Tim G.
Job Details: 05/16/2017
Customers complaint is that the unit will not dispense ice. Checked unit and found the wiring broken at the bottom door hinge (see pic). Tech not able to repair or splice so unit will need door. Tech also noticed that the damper is making a loud grinding sound when opening and closing. Unit will also need damper. ; ordrng 1 LW10691266 (dor-fip) and 1 W10837808 (diffuser), schdld next appmnt for 6/2 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Willoughby Hills, OH 44094
Chris H.
Job Details: 05/16/2017
Customer complaint that unit is not cooling, ff section at 55 frz temp at 0, ff evap is hitting ice build up, customer had ff section set at 34 degrees instruted ff evap cannot defrost itself and cannot be set that cool in temp, damper motor is continuously running cannot find correct position, unit needs a ff evap assembly spoke with gs ordering part; O-emld tckt [SdLink\291649a.png], O-emld tckt
We serviced a
FRIGIDAIRE UPRIGHT / CHEST
Model LFFH21F7HWJ
Near Cleveland, OH 44104
Chris H.
Job Details: 05/16/2017
Customer complaint that unit is still freezing at the bottom and frost has developed all around where the door seals, freezer temp at 0, found drain tube clogged due to a popsicle , used steamer to clear ice build up, installed metal rod from heater down to tube so this will not happen in the future ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Cleveland, OH 44104
Chris H.
Job Details: 05/16/2017
Customer complaint that unit is not operating, started unit on normal cycle unit filled began to agitate, unit completed its test cycle, ran diagnostics no codes stored, unable to duplicate complaint, unit operates as designed ; Job Cmpltd,
Near Streetsboro, OH 44241
Tim G.
Job Details: 05/16/2017
Whirlpool top load washer WTW4880AW1, Customers complaint is that the unit makes a banging sound and doesnt rinse the clothing. Checked unit for errors and found a F7E5 shifter fault. Replaced the shifter and tested the unit in a spin cycle, op test good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAAW
Near Cleveland, OH 44104
Chris H.
Job Details: 05/16/2017
Unit is infested with cockroaches pic in sd , tech has been to this unit several times and found roaches please stop sending me there, ms pic is not correct for this unit; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW1
Near Cleveland, OH 44104
Chris H.
Job Details: 05/16/2017
Customer complaint that units spray arm broke, there is no spray arm in unit, unit needs a spray arm, spoke with gs ordering part ; ordrng 1 WPW10319027 (arm-spray 26.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAAW
Near Cleveland, OH 44104
Chris H.
Job Details: 05/16/2017
Customer complaint that unit is not operating, found water to unit shutoff, turned on water, placed cups upright, glasses filled, unit is operating as designed pics in sd under 291393; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB00
Near Cleveland, OH 44121
Dan H
Job Details: 05/16/2017
Installed new thermistor and air channel, op test good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Parma, OH 44134
Dan H
Job Details: 05/16/2017
Customer complaint that unit makes noise and does not fill up correctly, ran diagnostics found f3e1( pressure system fault),started normal wash cycle, no unusual noises heard, unit filled all the way up then canceled cycle, no holes or debris in pressure hose, pressure hose is run correct, unit needs new main control board, customer does not want repair, customer wants unit replaced; ordrng 1 W10914909 (CNTRL), schdld next appmnt for 5/18 THU !,
We serviced a
AMANA REFRIGERATOR
Model ART104TFDW01
Near Parma Heights, OH 44130
Dan H
Job Details: 05/16/2017
Customer complaint that unit is making a loud noise, compressor is running, evaporator fan is running, no unusual noises heard coming from unit, unit is operating as designed ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44130
Dan H
Job Details: 05/16/2017
Customer complaint that unit is not filling right, started normal wash cycle, unit filled up to normal level and advanced to wash cycle, unit is operating as designed ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Middleburg Heights, OH 44130
Dan H
Job Details: 05/16/2017
Customer complaint that water is leaking out of ice maker, ice box fan is working, harvested ice, ran ice maker fill test, ice maker filled, no water leaked out of ice maker mold, found when dispensing water from door ice maker fills and over flows, found main control sending power to ice maker fill valve when water dispenser is pressed, unit needs new main control; ordrng 1 WPW10675033 (cntrl-elec), schdld next appmnt for 5/18 THU !,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Jefferson, OH 44047
Arthur V
Job Details: 05/16/2017
Replaced control. Unit filled and washed and drained. Took core for return ----- customer refused to sign because her husband told her he was unhappy with how long it took to complete repair . ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM3
Near Edgewood, OH 44004
Arthur V
Job Details: 05/16/2017
Replaced spray arm and retainer. Op test good ; Job Cmpltd,
Near Kent, OH 44240
Tim G.
Job Details: 05/16/2017
Whirlpool SxS refrigerator WRS571CIDM01, Customers complaint is that the unit will not dispense ice. Checked unit and found the wiring broken at the bottom door hinge (see pic). Tech not able to repair or splice so unit will need door. Tech also noticed t
We serviced a
GENERAL ELEC DISHWASHER/B-IN
Model GDT545PGJ0WW
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/16/2017
Checked unit and found to not power on when arrived. Checked the outlet and found a correct 120vac outlet. Checked the pigtail connection and found no eletrical tape around the wire nuts and or a stress relief on the cord. Tech repaired the connections at the pigtail by cutting the wire on the unit back to good bare copper. Reinstalled wire nuts and found the unit to power on. As tech was reinstalling the panels he found the unit would power off then back on. Tech found the cord to have a break in it somewhere. Tech advised the customer that they need a licensed electrician to install a new cord and stess relief. Tech advised the customer that the cord is not part of the unit and that it is not the responsibility of the service company to replace. Tech left unit unplugged for safety. ; Job Cmpltd,
We serviced a
FGGF3054MFF FRIGIDAIRE
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/15/2017
Electrode for center burner not sparking, connections good, module working correctly, needs new ignitor, comes with burner assembly,
We serviced a
WRF532SMBW01 WHIRLPOOL
Model REFRIGERATOR
Near Wellington, OH 44090
Paul H.
Job Details: 05/15/2017
Deli pantry lid is not wide enough, possibly for a different model, ordering; ordrng 1 W10827914 (cover)
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 05/15/2017
Replaced main control, ran calibration, ran test cycle, all functions tested passed, op test ok.; Job Cmpltd,
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 05/15/2017
Replaced evaporator fan and harness, air flow good and issue should be completely resolved.; Job Cmpltd,
We serviced a
KSSC42QKS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/15/2017
Replaced track, customer still having cooling issues, found return air flow blocked from when damper was not operating, cleared ice, air flow is proper now; Job Cmpltd,
Near Cleveland, OH 44120
Chris H.
Job Details: 05/15/2017
WHIRLPOOL RANGE Customer complaint that unit is blowing out light bulbs, customer had florescent bulb installed, instructed customer she cannot use this type of bulb, installed proper appliance bulb from ts op test good, adjusted flame size on all burners, customer spra
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/15/2017
GE dishwasher GDT54PGJ0WW, Checked unit and found to not power on when arrived. Checked the outlet and found a correct 120vac outlet. Checked the pigtail connection and found no eletrical tape around the wire nuts and or a stress relief on the cord. Tech
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near North Ridgeville, OH 44039
Dan H
Job Details: 05/15/2017
Customer complaint that water is leaking from dispenser area and that the last tech here damaged water line when pushing fridge back in which leaked and ruined/ molded walls and trim around unit(see pics) and water filter is ruined now, customer is concerned about mold affecting her heath condition, freezer section temperature at 4 degrees, Ice chute door opens and closes, ice box fan is working, ice box thermisor passed test, Customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, found unit leaking from compression fitting on plastic water line at valve, no evidence of leaking found on unit, water is shut off no ice in ice bin, unable to diagnose unit until water line is replaced and water is turned on to unit; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Westlake, OH 44145
Dan H
Job Details: 05/15/2017
Customer complaint that unit is not dispensing ice and door open light stays on, found liner of left fresh food section door warped and not hitting door switch(see pic), unit needs new left fresh food section door(ss); ordrng 1 W10855083 (fresh food section DOOR), schdld next appmnt for 5/22 MON !,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Painesville Township, OH 44077
Arthur V
Job Details: 05/15/2017
Replaced door gasket. Op test good---; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE5A
Near Painesville, OH 44077
Arthur V
Job Details: 05/15/2017
Installed ice maker kit. Op test customer to monitor ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Solon, OH 44139
Tim G.
Job Details: 05/15/2017
Installed new control and tested a normal wash cycle. Unit began to sense and spin slowly while filling as well. Unit ran without error and now back to good op. ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES
Near Aurora, OH 44202
Tim G.
Job Details: 05/15/2017
Reclaimed units 134a and replaced the compressor and drier. Pulled a 28"vac from both the high and low sides. Unit held vac indicating no leaks. Recharged the system with 5.00oz of 134a. Found good heat on the discharge tube and sealed low side, op test good. Advised the customer to give the unit 12-24 hrs before complete cooling is reached. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd, O-emld tckt
We serviced a
ASD2575BRB03 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/15/2017
Supply water line not mating with fridge line, ordering John Guess fitting; ordrng 1 WP2198677 (connector),
We serviced a
JIM158XYCX1 JENNAIRE
Model ICE MAKER
Near Westlake, OH 44145
Paul H.
Job Details: 05/15/2017
Took pictures, called Techline, spoke with Butch, issue is related to unit not draining, verified installation, appears correct, spoke with FB, pump is shot, replace,; ordrng 1 1901A (pump),
We serviced a
LFHB2741PF3 FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/15/2017
Replaced IM and FC gasket, FC sealing, new IM looks good and tests fine, op test ok.; Job Cmpltd
Near Solon, OH 44139
Tim G.
Job Details: 05/15/2017
Maytag top load washer MVWB835DW1, Installed new control and tested a normal wash cycle. Unit began to sense and spin slowly while filling as well. Unit ran without error and now back to good op.
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 05/15/2017
Replaced heater, ran diagnostic cycle, checked for leaks, none, heater operating well, op test ok.; Job Cmpltd
We serviced a
UMV1160CS3 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/15/2017
Unit has surface light staying on, is not an LED, is using OEM bulb, relay on board is staying closed, needs new board, customer has replaced bulb numerous times and understands it is not a warranty item, however due to amount of bulbs customer has purchased I am ordering a one-time courtesy bulb.;
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 05/15/2017
Replaced gearcase, shield, and cam, ran calibration and test cycle, sounded good, op test ok.; Job Cmpltd,
We serviced a
WFE515S0EB0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 05/15/2017
Replaced infinite switch and tested, dual element, both function correctly, op test ok.; Job Cmpltd,
We serviced a
MVWX700XL1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 05/15/2017
Ran diagnostics, f7e1 basket speed sensor, f7e7 motor unable to reach target rpm, checked for basket restrictions, none, needs shifter, sweet lady on a fixed income, spoke with LS, reducing labor to help customer, replaced shifter from t/s, calibrated and tested, op test ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 05/15/2017
Unit intermittently working, needs a main control, ordering; ordrng 1 W11025447 (CTRL-ELEC)
We serviced a
ET0MSRXTQ02 MAYTAG
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 05/15/2017
Found the evaporator fan frozen in place freed the fan started spinning there is zero frost pattern on the evaporator compressors drawing. 6 A and there is no heat transfer too the condenser. Unit will need cfc work cust will buy a new unit ;
We serviced a
MMV4205DS2 MAYTAG
Model MICROWAVE
Near Streetsboro, OH 44241
Jeff M
Job Details: 05/15/2017
Over the range oven lightbulb is open there's a little silver tab in the back of the sockets with the microwave unplugged I bent it out words needs a new lightbulb. Customer wants technician to install lightbulb
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Jeff M
Job Details: 05/15/2017
The tuck shelf located inside the fridge the glass does not sit level with the frame causing a quite noticeable rise on the outsides of the shelf see pictures needs a new tuck shelf
We serviced a
FEF366DCA FRIGIDAIRE
Model RANGE
Near North Madison, OH 44057
Jeff M
Job Details: 05/15/2017
Main control is not supplying power to the heating elements the heating circuit's test a good bake and broil needs a new main control and overlay customer also wants the control knob for her GE washer I was in the process of removing the pin and I just broke; ordrng 1 316419103 (overlay,clock (blk)) and 1 316557115 (clock/timer) and 1 WH01X10061 (knob assy control) and 1 WH1X2117 (pin)
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near North Olmsted, OH 44070
Dan H
Job Details: 05/15/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 14 degrees, unit was in defrost, defrost cycle ended, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, condenser fan is clean, unable to duplicate the problem, unit is operating as designed ; job compltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/15/2017
Fill tube in the back of the freezer was frozen steamed up fill tube unit test good ; Job Cmpltd,
We serviced a
FRS26LF8CSN FRIGIDAIRE
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/15/2017
Waterline was a bit chewed up I cut the waterline back refitted it into the water valve unit tested good no leaks; Job Cmpltd,
We serviced a
LE5770XWW0 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Jeff M
Job Details: 05/15/2017
Found the thermal cut off open replaced with truck stack unit tested good; used 1 279769 (THERMAL CUTOFF)
We serviced a
KDTE104ESS2 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Jeff M
Job Details: 05/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Russell Township, OH 44022
Jeff M
Job Details: 05/15/2017
The unit was making a scraping sound I found a metal shock collar lead wedged between the drum in the felt I removed the metal lead unit test good;
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/15/2017
Found unit making a high oitched noise. Removed stator and rotor and lubricated shifter. Op test no good. Noise is coming from the gearcase. Needs replaced.
We serviced a
MED6000XW2 MAYTAG
Model DRYER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/15/2017
Installed parts listed. Op test no good. Found after a few minutes of cycling noise returned. Took unit completely apart and was not able to locate and defective parts or loose objects. However, tech fiund that noise is coming from the drum. Drum is slighly out of round and when it heats up it starts to resinate. Need drum replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Cleveland, OH 44120
Chris H.
Job Details: 05/15/2017
Customer complaint that she cannot remove bypass cap, removed cap, went to install filter for customer, noticed filter is broken at connection pic in sd, ordering water filter, spoke with gs ordering part; ordrng 1 EDR4RXD1 (filter),
We serviced a
WRT541SZDW WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 05/15/2017
Installed new ff door. Found plugs missing. Needs door plugs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44120
Chris H.
Job Details: 05/15/2017
Customer complaint that unit is not draining, found punch out on disposal had not been removed, removed unit is now draining, properly installed drain hose, op test good ; Job Cmpltd,