We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Lakewood, Ohio 44107
Corina H
Job Details: 06/25/2021
"CC that the unit is not draining. Confirmed. Found the drain hose clogged. Used a plastic water line to clear the clog. Started a cycle drained. Will need a new drain hose. ; ordrng 1 807117001 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.6022251
Near Westlake, Ohio 44145
Marie V
Job Details: 06/25/2021
"Cc that the unit takes too long to dry. U it is heating and cycling. Check vent found lint stuck in lint trap, remove and check blower wheel, cleared all out, put unit back together heard this noise and took unit apart from front , found belt almost broken, showed cust and replaced from T/S. Put all back together and advice cust to call dryer vent wizard to get vent cleared out, most likely is clogged up. Op test ok; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Elyria, Ohio 44035
Gabriel P
Job Details: 06/25/2021
Found compressor not starting control not starting compressor ordering ; ordrng 1 W11368891 (Inverter box)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW02
Near Westlake, Ohio 44145
Corina H
Job Details: 06/25/2021
Replaced the drain tube. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near North Olmsted, Ohio 44070
Corina H
Job Details: 06/25/2021
"Replaced the harness, cover, ui, control and drain pan. Brought the core back for return. Optest ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRI22FNWH00
Near North Olmsted, Ohio 44070
Corina H
Job Details: 06/25/2021
"CC that the unit is not making ice. Confirmed. Checked the door sensors, stays solid when shutting the door. Found the ice maker stopped mid cycle. Will need a new ice maker. ; ordrng 1 WPW10190961 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, Ohio 44129
Corina H
Job Details: 06/25/2021
Replaced the control. Brought core back for return. Ran a calibration. Started a quick wash with sheets. Adjust to wrap the sheets or clothes around the basket. 6-8 bath towels equals a full load. Optest ok. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW2
Near Seven Hills, Ohio 44131
Corina H
Job Details: 06/25/2021
Replaced the thermistor and the moisture sensor. Optest ok.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5208WW1
Near Olmsted Township, Ohio 44138
David R
Job Details: 06/25/2021
"Replaced main control tested, good. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, Ohio 44122
Jason N
Job Details: 06/25/2021
"Cc unit not starting a cycle, not washing dishes.Ran diagnostics, found codes 6-4 for float switch open, 7-1 for no heat. Wash pump did not turn on in diagnostics cycle. Checked power to pump motor, good at 122v. Unit needs wash pump/motor. Replaced using misc truck stock. Ran diagnostics cycle in entirety to reset heater circuit. Op test good. ; used 1 WPW10591570 (Wash pump/motor) from stock"
We serviced a
JENN-AIR RANGE
Model JES9800CAS01
Near Chardon, Ohio 44024
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Main control
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Montville, Ohio 44064
Jeff M
Job Details: 06/25/2021
As soon as you close the door the unit turns on even when the machine is offs in standby mode. Needs a new control board motor relay is stuck; ordrng 1 W10845086 (Control) and 1 S
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Berea, Ohio 44017
David R
Job Details: 06/25/2021
"Customer had POP, 4/11/21. Ran entitlement, good. Took pics and got Model/serial. Cc that rod hanging from unit. Goes to hinges. Reconnected in correct position. Good. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, Ohio 44095
Dan
Job Details: 06/25/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 45 degrees, freezer section temperature at 30 degrees, partial frost pattern on evaporator, unit needs new fresh food section evaporator and compressor, compressor is covered under 10 parts warranty, part is out of stock so not scheduling return appointment ; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44105
Jason N
Job Details: 06/25/2021
"Cc unit tub dropped down too far and unit did not fill with water only making a hissing sound.Customer stated the load she washed cause the tub to drop down too far, unit didnt fill with water, stayed in sense mode, was only making a hissing sound? Ran diagnostics, no codes stored. Leveled unit, ran auto test and calibration. All functions passed. Pulled drain hose outlet from wash tub drain hole to prevent siphoning. Advised customer based on load size, tub will drop, this is normal. Unit is working as designed at this time, could not duplicate any issues."
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, Ohio 44143
Dan
Job Details: 06/25/2021
"Customer complaint that door falls open, found door links broken, unit needs new link kit; ordrng 1 8194001 (Link kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cleveland Heights, Ohio 44118
Dan
Job Details: 06/25/2021
"Installed new capacitor , op test good"
We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Westlake, Ohio 44145
Marie V
Job Details: 06/25/2021
"Cc that they had someone repair unit because it was leaking and replaced bellow, unit still leaking and there was water remaining on unit whent not been used. Found bellow not pu on properly it a little twisted which is not going to seal properly and it will leak, took bottom panel off and started normal cycle. Couldnt get unit to leak but i followed water marks it comes from bellow, adjusted and ask cust to look at the washer where water comes in and make sure is dry now and verify tomorrow, that will allow us to verify if water valve is shutting all the way or not. Couldnt duplicate issue, but corrected bellow for cust and adjusted UI because the buttons were off place, UI was not clicked on. Op test ok. Cust will monitor."
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, Ohio 44145
Marie V
Job Details: 06/25/2021
"Replace parts, tested unit and calibrated unit . Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, Ohio 44130
David R
Job Details: 06/25/2021
Replaced icemaker fan. Turned ice on. Let customer know to give over the weekend to have a full basket of ice. Unit test good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Independence, Ohio 44131
David R
Job Details: 06/25/2021
Replaced FZ light switch. Tested. Good. Op test ok
We serviced a
MAYTAG MICROWAVE
Model MMV4205DW1
Near Chesterland, Ohio 44026
Brian M
Job Details: 06/25/2021
"Cc unit loud and buzzing Found unit not heating and making buzzing noise Needs mag and transformer Magnetron is under 10 year warranty ; ordrng 1 W10733412 (transformr) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 06/25/2021
"Cc unit loud Found gearcase to be extremely loud Needs gearcase and clutch ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rock Creek, Ohio 44084
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Ui and valves
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Chagrin Falls, Ohio 44022
Dan
Job Details: 06/25/2021
"Cleared evaporator, installed new control and door gasket, op test good"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, Ohio 44137
Dan
Job Details: 06/25/2021
"Installed new control, found leak at filter drier, repaired and recharged, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Fairview Park, Ohio 44126
Marie V
Job Details: 06/25/2021
"Cc that the agitator is not moving. Ran diag no error codes. Ran auto test pass, started a load with towels everything tested good. Advice cust to only put 6-7 bath towels and that 1-2 tablespoons of He detergent should be used. Explain cust about the unit if it goes off balance what to do co corrected.Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Cleveland, Ohio 44105
Jason N
Job Details: 06/25/2021
"Cc unit door popping open Customer stated door will randomly pop open during a cycle and stop the unit. Replaced strike and catch using customer supplied pre Id parts. Ran dryer op test for 10 minutes, dryer door staying closed. Op test good."
We serviced a
JENN-AIR MICROWAVE
Model JMC8130DDS
Near Chagrin Falls, Ohio 44023
Jason N
Job Details: 06/25/2021
"Cc unit door bottom loose and pieces fell out.Found bottom door retaining blocks broke away from door bottom. No parts available for this unit. Removed door, used bottom door cross brace to secure door glass outer panel. Advised customer no parts available, and that this will be just as good at restoring functionality to unit. Customer agreed. Door now secure, op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, Ohio 44023
Jason N
Job Details: 06/25/2021
Cc unit lights flickering Customer states some lights are flickering in ff section and freezer light is also out. Found freezer light module open. Found service pointer and s-code for parts and labor coverage. Replaced freezer led light using customer supplied pre id part. Illumination returned all both compartments. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB7809AWQ2
Near Solon, Ohio 44139
Jason N
Job Details: 06/25/2021
"Cc unit not washingRan diagnostics, found codes 6-1 for low water flow, 6-4 for float switch open. Ran diagnostics test cycle, wash motor did not turn on. Checked voltage to motor connector. Wash motor receiving 117v. Unit needs motor/pump assembly. Customer not repairing at this time, estimate only.; ordrng 1 W10806701 (Wash motor/pump)"
We serviced a
MAYTAG DRYER
Model MDG600BWW
Near Willoughby, Ohio 44094
Joe O
Job Details: 06/25/2021
Installed knob. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Rome, Ohio 44085
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Ice maker adapter
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, Ohio 44052
Gabriel P
Job Details: 06/25/2021
"Replace electronic controls,ran calibration and auto test pass also ran normal cycle pass,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, Ohio 44145
Marie V
Job Details: 06/25/2021
Replace pump tested u it. Unit drains all the way every time. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, Ohio 44145
Marie V
Job Details: 06/25/2021
Cc that the unit shows DRN and couldnt open the door and she had to unplug unit and wait and plug back in to get it to unlock. She ran rinse and spin and I was able to see unit was showing done. Replace drain pump from T/S. Ran auto test. Op test ok; used 1 W10876600 (Drain pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Valley View, Ohio 44125
Jason N
Job Details: 06/25/2021
"Cc unit not dispensing ice.Checked ice container, no ice in container. Found ice maker turned off. Turned ice maker back on, ice maker harvested. Unit is working as designed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Sheffield Lake, Ohio 44054
Gabriel P
Job Details: 06/25/2021
"Found belt stretch and pulley skipping replace from t/s the ran calibration and auto test pass ran twice ,also no error found opt test ok ; used 1 W10721967 (PULLEY), and 2 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 06/25/2021
"Cc that the side lights on fresh food section arent working. Confirmed.removed all freezer and 4 from fresh food and tested no good. Called bj ask about we check power coming out of control led board 15 vdc to top lights no volt to freezer and side.unit will need board. Cust will not fix. ; ordrng 1 W10830288 (Led Board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Parma, Ohio 44134
David R
Job Details: 06/25/2021
Replaced UI control. Tested different cycles. Good. Op test ok
We serviced a
MAYTAG DRYER
Model DE303
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 06/25/2021
Cc that the unit does not starts right away you have to press timer more than 3 times to get it to start and that it making noises. Confirmed. Unit need rollers belt and pulley thats making the noise they are in bad shape and the door switch is working good unit will need timer. Timer is not longer available. Cust will not fix; ordrng 1 306483 (Timer) and 1 WP6-3037050 (Pulley) and 1 WPY312959 (Belt) and 2 12001541 (Rollers)s
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Strongsville, Ohio 44149
David R
Job Details: 06/25/2021
"Cc unit is loud in spin. No error codes . Loud spinning coming from gearcase. Gave estimate to customer for everything. Customer paid SVC only. Does not want to go ahead with repair. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Mentor, Ohio 44060
Joe O
Job Details: 06/25/2021
Installed control. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brooklyn, Ohio 44144
Corina H
Job Details: 06/25/2021
CC that there is a noise. Confirmed. Found the damper making a noise. Will need a new damper. ; ordrng 1 W11236851 (Diffuser)
We serviced a
GE DISHWASHER
Model GDT720SSF0SS
Near Streetsboro, Ohio 44241
Brian M
Job Details: 06/25/2021
Cc of leak Found leak coming from wash motor housing and a cracking in sump plastic Motor is NLA ; ordrng 1 WD26X20551 (Motor)
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Williamsfield, Ohio 44093
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Door
We serviced a
GE REFRIGERATOR
Model GTH18CBDERBB
Near Andover, Ohio 44003
Jeff M
Job Details: 06/25/2021
The evap fan motor is getting loud est only ; ordrng 1 WR60X23584 (Fan motor) and 1 S
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, Ohio 44149
David R
Job Details: 06/25/2021
"Cc unit wasnt spinning, after a while got everything to work, has done about 15 loads with no problems. Checked diagnostics, no error codes. Went through and tested all components, good. Ran a normal cycle and then drain and spin and agitation and spin working correctly. Unit test good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Independence, Ohio 44131
Jason N
Job Details: 06/25/2021
"Cc unit freezing food in ff section on left sideCustomer had recently changed temperature setting to try to remedy, found customer had made unit colder in both compartment. Reset both temps to 2 snowflakes. Also showed customer how to adjust deli drawer damper on left side to reduce freezer airflow to deli drawers. Advised customer to allow 24 hrs for settings to take effect and then monitor product in ff section."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Maple Heights, Ohio 44137
Jason N
Job Details: 06/25/2021
"Cc unit emitting odor, possible gas leak. Customer stated unit had started to emit an odor when using cooktop or oven. She had gas company out to inspect, they did not find a gas leak, but told her it may be a gas/air mix issue and to have unit looked at by appliance company. Ran operation test, flames look good, blue flames. Combustion has an odd odor, not a gas smell. The house has a strong varnish odor. Asked customer about any floor resurfacing or painting that was recently done. Wood floors were redone several weeks ago. Called wp techline to document, Chris, chemicals from home air being pulled into primary air source, no issue with unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 06/25/2021
"Found water pressure not strong enough when downstairs and found saddle valve advise customer to change to quarter turn valve also close saddle valve and open twice no there getting better pressure it may was corroded but is correct issue customer is going to buy the bin for left door no need to come back they will install ; ordrng 1 WPW10212139 (Bin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details: 06/25/2021
Installed hub. Ran test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, Ohio 44003
Jeff M
Job Details: 06/25/2021
The unit is not cooling. The is vary little heat transfer and all most no frost pattern. Needs a new compressor and evap.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Ui dryer)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Elyria, Ohio 44035
David R
Job Details: 06/25/2021
"Replaced lid. Tested, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, Ohio 44240
Brian M
Job Details: 06/25/2021
Customer showed pop took picCc unit not cycling properly Found issue to be cold valve Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cleveland Heights, Ohio 44106
Jason N
Job Details: 06/25/2021
Cc unit front panel needs replaced due to damage.Replaced front door panel using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW1
Near University Heights, Ohio 44118
Jason N
Job Details: 06/25/2021
"Cc unit not drying. Checked power into unit, good at 244v L to L, 123v L to N. Checked all thermals, found element open. Still waiting on truck stock element. Ordering heater element. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 279838 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, Ohio 44077
Corina H
Job Details: 06/25/2021
CC that there is frost in the freezer. Confirmed. Found a gap in the freezer liner. Called t/l unit is non repairable.
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Fairport Harbor, Ohio 44077
Joe O
Job Details: 06/25/2021
Cc: not spinningFound error codes f9e1(long drain) f0e2(oversuds). Ran quick test cycle. Found unit has a slow drain. Pulled drain pump. Found drain plugged. Cleared drain. Ran quick test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 06/25/2021
Found error f6e3andf6e2 lost communication need both boards giving estimate ; ordrng 1 W11170706 (Control) and 1 W11112656 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Lakewood, Ohio 44107
Gabriel P
Job Details: 06/25/2021
When arrive unit temp was on 18 in freezer and 44 in fridge not reaching temp check if compressor running it is but is overheating temperature read 140 degrees also no frost pattern found on evap call bj it need a compressor evaporator heat exchanger and filter dryer also found 144 months warranty on parts customer will owe labor ; ordrng 1 WPW10205102 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W10841139 (Compressor)
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Maple Heights, Ohio 44137
Dan
Job Details: 06/25/2021
"Customer complaint that water level knob broke off, confirmed, unit needs new switch; ordrng 1 WPW10231402 (Switch)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, Ohio 44124
Dan
Job Details: 06/25/2021
"Customer complaint of bad mold smell, unit smells like a washer thats been used to wash clothes, started normal wash cycle, unit filled and began washing, no unusual snell noticed until unit drained, smell is coming from drain , advised customer to contact a plumber, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW0
Near Perry, Ohio 44081
Dan
Job Details: 06/25/2021
"Customer complaint of squeaking noise, customer showed video of springs making noise when load fell from top to bottom, ran spin cycle no unusual noises heard"
We serviced a
MAYTAG STACK W/D
Model MHWZ600TW01
Near Oberlin, Ohio 44074
David R
Job Details: 06/25/2021
"Cc washer door not opening. Door latch checks good. Found drain housing clogged up, causing unit not to drain and stay locked. Removed all debris. Tested. Good. Unit working."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Ravenna, Ohio 44266
Brian M
Job Details: 06/25/2021
"Cc unit not washing properly and rack is broken Sump assembly grinding and right adjuster broken Replaced both using truck stock installed sump assembly from truck stock OP Test Ok ; ordrng 1 W10712395 (adjuster), used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, Ohio 44080
Brian M
Job Details: 06/25/2021
Installed icemaker and valve Ran icemaker error test No errors Advised to give it 72 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details: 06/24/2021
"Before calling whirlpool the side to check ice maker sensor and it was showing bin full change sensor with new and still saying that is full took out user interface and found j4 connector disconnected connect and now sensor working ran test 57 harvest and test 45 fill ice maker pass,call whirlpool to have everything on file"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Painesville, Ohio 44077
Joe O
Job Details: 06/24/2021
"Cc: low water pressureFound water just trickling out. Found kinked water line behind unit. Straightened out water line, water pressure returned. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS3
Near Mentor, Ohio 44060
Dan
Job Details: 06/24/2021
"Installed new door, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Garfield Heights, Ohio 44125
Dan
Job Details: 06/24/2021
"Installed door, deli user interface , spring, switch, trim and harness, op test good , drip tray is also broken, ordering drip tray, customer to install ; ordrng 1 W10909034 (Drip tray)"
We serviced a
JENN-AIR WALL OVEN
Model JJW2727DS01
Near Mentor, Ohio 44060
Joe O
Job Details: 06/24/2021
Installed ui. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Mentor, Ohio 44060
Joe O
Job Details: 06/24/2021
"Cc: gasket coming outFound adjuster hitting gasket, too much pressure on one leg. Adjusted feet. Rack and adjuster just clearing gasket. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Garfield Heights, Ohio 44125
Dan
Job Details: 06/24/2021
"Installed new fresh food section door gasket, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Euclid, Ohio 44132
Joe O
Job Details: 06/24/2021
"Cc: not starting, stuck in sensingFound error codes f7e4(basket re engagement failure). Found shifter not shifting. Needs actuator. Replaced actuator. Ran test cycle. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA WASHER
Model n/a
Near Euclid, Ohio 44123
Joe O
Job Details: 06/24/2021
Customer stated they did not want service on the washer. Stated the unit has no issues.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Willoughby Hills, Ohio 44094
Joe O
Job Details: 06/24/2021
"Cc: excessive shaking, squealingRan quick test cycle. Found squealing noise from rear of tub assembly. Unit very well balanced. Advised customer on loading. Needs stator, rotor and tub assemblyStator, and tub out of stock. Office to reschedule; ordrng 1 W11287253 (Tub assembly) and 1 W11354541 (Stator) and 1 W11314361 (rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Kirtland, Ohio 44094
Joe O
Job Details: 06/24/2021
Installed led modules. Op test okCustomer stated he never received control.
We serviced a
KENMORE DRYER
Model 110.62342511
Near Chardon, Ohio 44024
Joe O
Job Details: 06/24/2021
Cc: not blowing airFound unit has good air flow. Not heating. Found element open. Needs element. Replaced element. Ran test cycle. Op test ok; used 1 279838 (ELEMENT) from stock
We serviced a
FRIGIDAIRE refrigerator
Model FGHB2866PF2
Near Seven Hills, Ohio 44131
Dan
Job Details: 06/24/2021
"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Parma, Ohio 44134
Dan
Job Details: 06/24/2021
"Installed new evaporator fan motor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5560SQ0
Near South Euclid, Ohio 44121
Jason N
Job Details: 06/24/2021
"Cc unit not working Customer states unit will not wash, and sometimes unit will not spin, water leaking from unit. Found agitator dogs worn. Checked under unit, found water leaking through tub seal, transmission is leaking oil, clutch and brake not working correctly. Unit is in rough shape underneath, needs multiple drive parts. Did not schedule customer follow up service, will wait and see if warranty company will authorize repair. ; ordrng 1 285809 (Can agitator) and 1 W10814296 (Tub seal) and 1 W10820043 (Drive tube) and 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 285785 (Clutch)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near University Heights, Ohio 44118
Jason N
Job Details: 06/24/2021
"Cc unit not working properly. Customer states unit not working to wash rugs or comforters. Advised customer unit will not be able to handle rugs or comforters as the unit will not balance properly. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Advised customer about load sizing. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44134
Corina H
Job Details: 06/24/2021
CC that the ff is not cooling and the freezer has frost and ice build up. Confirmed freezer had ice build up and frost around door verified for seal but door is sealing properly.Steamed out all ice and cleared drain hole. Setting were at max cold and fast cool. Advised customer to make sure the door is closed properly and that theres nothing obstructing the door and keeping it from closing all the way. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Parma, Ohio 44134
Corina H
Job Details: 06/24/2021
Replaced the tub. Started a cycle. Optest ok. Model and serial are with the receipt from repair.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HB4
Near Geneva, Ohio 44041
Jeff M
Job Details: 06/24/2021
The user display is not working needs the The user interface board customers holding onto the main control board and display board those parts will be installed along with the user interface; ordrng 1 W11206155 (Ui)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFCA
Near Brecksville, Ohio 44141
Corina H
Job Details: 06/24/2021
Damper was replaced. Also found that the freezer door top right corner still had some frost build up we steamed out and steamed out the returns on the side walls added some silicone around corners of cabinet where a air gap was found. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Strongsville, Ohio 44136
Corina H
Job Details: 06/24/2021
"Cust showed pop, sent pic. CC that there is water leaking at the freezer door, not happening now. Checked the gaskets, good. Checked the waterlines, good. Optest ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Madison, Ohio 44057
Jeff M
Job Details: 06/24/2021
Installed the new part op tested good. Lid and latch
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 06/24/2021
"Replace main control, verify that water hoses are correct. Calibrated unit. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Avon, Ohio 44011
Gabriel P
Job Details: 06/24/2021
Found sealing valve leaking when dispensing water replace from surplus wpw10312696 dispense water no leak opt test ok show customer is good
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Novelty, Ohio 44072
Brian M
Job Details: 06/24/2021
Installed wires and valve Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 06/24/2021
Cc of scratch on the inside of freezer by led that was just replaced Found I created a scratch with putty knife Took pic. Customer allowed me to use white appliance touch up paint I blended paint in and its almost not noticeable
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, Ohio 44090
David R
Job Details: 06/24/2021
"Cc unit icemaker not working. Went through diagnostics. Test 59, motor went into home position. Test 56, no icemaker error codes. Test 45, icemaker called and filled up with water. Test 36, ice box fan working. Test 15, recognizing that the ice bin is not full. Looked and found ice maker was turned off. As of right now everything test good. Going to have customer monitor after turning icemaker back on. Turned max ice option on. Give unit time to produce ice. If still not producing ice would suggest replacing icemaker and dual water valve. WPW10341329 dual valve, WPW10764668 icemaker. As of today, everything test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, Ohio 44133
David R
Job Details: 06/24/2021
Cc of same issue. Found actuator out of position. This time replaced from t/s. Tested. Good. Ran diagnostics. Op test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Broadview Heights, Ohio 44147
David R
Job Details: 06/24/2021
"Replaced both main control and UI. Followed device pointer for when replacing both at same time. Ran diagnostics to test and a normal cycle. Unit is testing good, op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH0
Near Shaker Heights, Ohio 44120
Jason N
Job Details: 06/24/2021
"Cc lower spray arm came off and melted on heaterConfirmed lower spray arm mount tube warped. Replaced using customer supplied pre Id part. Ran diagnostics cycle, no codes, all functions passed. Operation test good. Advised use of rinse aid fore better drying performance."
We serviced a
MAYTAG WASHER
Model mvwc565fw1
Near Painesville, Ohio 44077
Jeff M
Job Details: 06/24/2021
"The unit was making a grinding sound in the agitation. I found the cams were worn out due to the shifter not fully extending. Replace the actuator in cams unit tested good; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, Ohio 44240
Brian M
Job Details: 06/24/2021
Installed hose and drain pump Ran test cycle OP Test Ok
We serviced a
KENMORE REFRIGERATOR
Model 106.59297991
Near Eastlake, Ohio 44095
Jeff M
Job Details: 06/24/2021
Installed the new part op tested good. Diffuser