We serviced a
MFT2776DEM00 MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/10/2017
Checked temps, 39 ff.... -1 frz... checked settings. FF was set to 34, frz was set to -5. These are the coldest settings. Set to normal... customer stated that buzzing sound was on for about 2 hrs , but just stoooed about 10 min ago. Could not duplicate sound. It may have been variable speed compressor ramped up to max speed to try to get freezer to -5. Machine checks ok..; Job Cmpltd,
We serviced a
WTW8000DW1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/10/2017
CC that clothes are coming out dry and not clean. Ran diag. Only code was F0E5, off bal load. Cleared code. Ran calibration and service cycle. Ran a load of white towels using deep water setting. . Machine operating as designed. Advised customer on proper operation.. optest ok..; Job Cmpltd
We serviced a
WRF540CWBW01 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/10/2017
Tab for crisper damper was facing downward, damper slide had popped out of track, causing bin to catch on it, popped back into track and tested, functioning correctly now.; Job Cmpltd,
We serviced a
KSSC42QKS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/10/2017
Replaced baffle, air flow is improving, asked about upper crisper, right track is broken, needs replaced, only quoted part; ordrng 1 WP2006515
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Solon, OH 44139
Gail V.
Job Details: 05/10/2017
Ran diagnostics f3e1 pressure system fault, checked pressure hose, good, ran test 51, needs control; ordrng 1 W11024149 (CONTROL, ), schdld next appmnt for 5/16 TUE !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH1
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 05/10/2017
Customer complaint that unit is not drying well, ran diagnostics no codes stored, ran calibration cycle, heater came on, rinse aid dispenser is empty customer states they are using detergent with rinse aid, advised customer that detergent and rinse aid dispense at different times and should be using rinse aid for better drying results, no further issues discovered unit is operating as designed ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRS467VSS01
Near Concord Township, OH 44077
Arthur V
Job Details: 05/10/2017
Replaced all parts listed. Cycled unit to 350 deg (default temp ). Op testi good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE3
Near Parma, OH 44129
Chris H.
Job Details: 05/10/2017
Customer complaint that units start and cancel buttons are not responding, removed panel, found buttons on rigt side damaged and not depressing correctly , unit needs a new user interface, spoke with gs ordering part, has p&l auth number ; ordrng 1 W10620450 (panel-cntl), schdld next appmnt for 5/16 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Painesville Township, OH 44077
Dan H
Job Details: 05/10/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/10/2017
, CC that machine washes and spins too agressively. Clothing comes out wrinkled.. ran diag.. no codes. . Ran calibration and auto test. Ran hand wash cycle. All functions normal. Advised customer on proper operation..; Job Cmpltd,
We serviced a
JXD7036YS3 JENNAIR
Model DOWN DRAFT
Near Westlake, OH 44145
Brian B
Job Details: 05/10/2017
Tested unit. Unit is raising and lowering all the way. No binding or stopping half way. Unit is operating smoothly. Checked level. Unit is level. Lower mounting brackets are in place and tight. Could have been a piece of foam caught in track. Optest ok.; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/10/2017
Checked temps... 40 ff, 5 frz.. normal. Found freezer gasket not sealing. Used steamer to form gasket and melt frost on frz light switch. Adjusted freezer door and feet.; Job Cmpltd
We serviced a
LER4434AQ0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details: 05/10/2017
Replaced customer belt. Also, found worn drum rollers. Replaced from t/s. Optest ok.; used 1 349241T
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details: 05/10/2017
CC that clothes don't move around and do not get clean. Ran diag..f0E5, off bal load.. ran calibration and service cycle. Ran normal cycle with clothes. All functions normal. Machine operating as designed.. ; Job Cmpltd
We serviced a
MAH8700AWW MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/10/2017
Found molding in disp housing. Cust has cleaned it. Also mold on front outer tub. Cust cleaned as best as possible. Tech took a few pic. Cust very concerned as she has allergies and is allergic to penicillin thus creating concern. Tech gave advice and techniques to reduce the molding however explain once it has developed it is very hard to get rid of. Also explained we will send job report to maytag and she can take it up with cust service. ; Job Cmpltd
We serviced a
KSF26C7XYY00 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/10/2017
Installed evap and drier. Pulled vac and charged. Op test ok. Advised to please allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
KDTE104ESS1 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/10/2017
Found interface not responding. Reset connections. Ow responding. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
WGD8200YW1 WHIRLPOOL
Model DRYER
Near Columbia Township, OH 44028
Chad P.
Job Details: 05/10/2017
Ran unit on timed dry with load. Check vent light did not come on. Removed blower housing and cleaned and inspected venting. No stored faults. Reset control and ran timed dry again. Flame draw and cycling checks good. Op test ok. ; Job Cmpltd
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 05/10/2017
Found hot and cold water turned off. Turned on and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
GTUP240GM6WW GE
Model WASH/DRYER COMBO
Near Bay Village, OH 44140
Brian B
Job Details: 05/10/2017
Found gearcase has failed again. Found metal filings on lower pulley and oil leaking from shaft. Will need gearcase, pulley, clutch, and belt. Allow. 3 hrs for return visit.; ordrng 1 WH01X10606 (spring shifter) and 1 WH01X10607 (shifter hub) and 1 WH01X10618 (nut hub) and 1 WH01X20436 (drive 3l) and 1 WH16X10147 (fork support asm) and 1 WH16X10185 (kit supports assembl) and 1 WH38X10018 (transmission pulley),
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Solon, OH 44139
Jeff M
Job Details: 05/10/2017
The door catch is broken needs a new door catch; ordrng 1 WPW10610880 (CATCH),
We serviced a
KEMS308SSS04 WHIRLPOOL
Model MICROWAVE
Near Aurora, OH 44202
Jeff M
Job Details: 05/10/2017
Installed new part unit op tested failed the unit is making a buzzing noise as it's attempting to heat I took the waveguide cover off and looked inside the waveguide looked clean i called gs he recommended having a senior tech to revisit the machine and re-diagnose;
We serviced a
EWMED65HIW0 ELECTROLUX
Model DRYER
Near Cleveland, OH 44102
Chad P.
Job Details: 05/10/2017
Found motor packed with lint and over heating. Also, blower wheel cracked. Needs motor and blower replaced. Morning request for install appt please. ;
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Cleveland, OH 44109
Chris H.
Job Details: 05/10/2017
Customer complaint that unit is displaying an F8E0 cooling fan speed too low, cleared code, fan is not obstructed by any objects, fan motor is receiving correct voltage, unit needs a new cooling fan, spoke with gs ordering part, pop in sd ; ordrng 1 W10860981 (fan-blwr), schdld next appmnt for 5/16 TUE !,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Solon, OH 44139
Robert A.
Job Details: 05/10/2017
Ran diagnostics f3e1 pressure system fault, checked pressure hose, good, ran test 51, needs control; ordrng 1 W11024149 (CONTROL, ), schdld next appmnt for 5/16 TUE !,
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 05/10/2017
Replaced door, did not include name badge, ordering, customer will install, no return visit needed; ordrng 1 WPW10481433 (nameplate)
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 05/10/2017
Ran diagnostics, f6e3 UI-ACU comm error, f0e3 overload, cleared and ran test, cc of unit cutting off mid cycle, given symptoms and logged errors unit needs main control, ordering; ordrng 1 W10812422 (cntrl-elec)
We serviced a
WFE515S0EB0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 05/10/2017
Infinite switch is open for dual burner, not closing either path, needs infinite switch; ordrng 1 WPW10434452 (switch-inf),
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/10/2017
Two front roller assemblies are broken, need to replace; ordrng 2 WPW10671907 (wheel)s,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 05/10/2017
Unit is not heating, hi-limit is open, venting has been cleand since last visit, replaced hi-limit from t/s, verified heat, heating fine, op test ok.; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
WTW6400SW3 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 05/10/2017
Unit runs drain pump over and over, if powered up, stops for a few seconds then runs drain pump again, tried entering diagnostics, will not allow me to enter, set ten minute timer and waited to see if drain pump would stop on its own, did not, stated they had a power outage, unit needs new board, quoted board WPW10189966
We serviced a
MZC31T15DW00 MAYTAG
Model FREEZER
Near Oberlin, OH 44074
Paul H.
Job Details: 05/10/2017
Replaced handle, latching properly, op test ok.; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 05/10/2017
Ran rinse and spin with 6 large towels, went through fine, proper extraction, discussed loads and settings, also found drain line installation incorrect, took picture, advised on how to correct; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL1
Near South Russell, OH 44022
Robert A.
Job Details: 05/10/2017
Installed spray arm, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MHWE300VW00 MAYTAG
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 05/10/2017
CC that the hot water is leaking when the unit is turned off. Found the hit water is leaking. Needs a new water valve. Please put on cancellation list; ordrng 1 WP8540751 (valve 6768),
We serviced a
LSN1000KQ0 WHIRLPOOL
Model WASHER
Near Madison Township, OH 44057
Alice M.
Job Details: 05/10/2017
CC that the lid switch does not work, off balance loads and the drain hose leaks. Found the agitator spins freely, needs agitator dogs. Can not remove the agitator dogs, the plastic is fused together. Found the drain hose has a hole in it. Has been leaking for awhile. Pic sent. Found the lid switch does not latch all the time. Would need an agitator, lid switch and a drain hose
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Corina B
Job Details: 05/10/2017
Found frost build up in the fz. Steamed the fz witht the steamer. Found the fz door gasket was not sealing tight. Steamed the gasket. Tight fit. Optest ok; Job Cmpltd,
We serviced a
KSRS22QAAL10 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Corina B
Job Details: 05/10/2017
CC that the fz is leaking. Found the drain pan was filled with ice. Took steamer and steamed drain pan. Ran water dien the drain tube, clear. Vacuumed the condenser coils. Optest ok.;
We serviced a
MAYTAG RANGE
Model MGR8700DS3
Near Garfield Heights, OH 44105
Chris H.
Job Details: 05/10/2017
Customer complaint that units front right burner is burning pans and burning very dirty, burner head is covered in soot build up, adjusted flames, orifices are clean switched font orifices, customer to monitor, if other burner develops same issue unit will need new orifices ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MES8880DS0
Near Claridon Township, OH 44024
Arthur V
Job Details: 05/10/2017
Installed control. Op test good , Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSS00
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/10/2017
Installed inner glass, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGD3100DW1
Near Parma, OH 44134
Dan H
Job Details: 05/10/2017
Customer complaint that unit isnt drying properly and that the door glass seal fell off, ran diagnostics found restricted airflow code, cleared code,advised customer to check vent, found water will not flow thru lint screen from excessive fabric softner, removed door reinstalled door glass seal, unit is heating, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near North Ridgeville, OH 44039
Gail V.
Job Details: 05/10/2017
Customer complaint that unit is leaking water, found cracked lines coming from cabinet and running inside lf ff door, unit needs new lines, spoke with gs ordering parts ; ordrng 1 W11024492 (WATER LINE ) and 1 W11024493 (WATER LINE), schdld next appmnt for 5/16 TUE !,
Near North Ridgeville, OH 44039
Gail V.
Job Details: 05/10/2017
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near North Olmsted, OH 44070
Dan H
Job Details: 05/10/2017
Customer complaint that unit started by itself and makes a pop noise, ran diagnostics no codes stored, started service cycle noise customer is hearing is actuator shifting, unit is plugged into a gfi outlet, advised customer unit should be plugged into a non gfi receptical, no further issues discovered unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near North Olmsted, OH 44070
Dan H
Job Details: 05/10/2017
Customer complaint that units deli drawer is falling off track, guide wheel on drawer had slipped out of its track, corrected issue, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WOD51EC7AB02
Near Cleveland, OH 44120
Dan H
Job Details: 05/10/2017
Customer complaint that units upper oven floor is scratched with deep grooves, floor is part of the whole oven cavity, cavity is not a serviceable part, advised customer the only repair would be to sand and apply high temp oven enamel; , Job Cmpltd
We serviced a
WHIRLPOOl WASHER
Model WTW4816FW1
Near Cleveland Heights, OH 44118
Chris H.
Job Details: 05/10/2017
Customer complaint that unit is making a noise while agitating, started unit in service cycle, customer states thats not the noise, ran load of towels on agitate, noise customer is hearing is the unit agitating, no issues with unit, this is how the unit operates; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Madison, OH 44057
Dan H
Job Details: 05/10/2017
Customer complaint that unit is not cooling, freezer section temperature at 26 degrees, fresh food section temperature at 52 degrees, evaporator fan is running, partial frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.7amps, tapped the system, found in a 10" vacuum, added half charge, frost pattern improved, unit needs new compressor, evaporator, and filter drier; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), schdld next appmnt for 5/16 TUE !
We serviced a
WHIRLPOOL WASHER
Model MFW9700SQ1
Near Willoughby Hills, OH 44092
Dan H
Job Details: 05/10/2017
Customer complaint that unit is making a loud noise during spin cycle, found bearings worn out, unit needs new inner and outer tubs and basket, customer does not want repair; ordrng 1 W10772607 (tub-outeR 273.10) and 1 W10772618 (tub-outer283.21) and 1 WPW10269756 (basket436.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Dan H
Job Details: 05/10/2017
Customer complaint that ice maker is leaking and causeing ice cubes to freeze together in bin, cycled ice maker, ice maker ejected and filled, no leaks found from ice maker, repeated several times with same results, unable to duplicate the problem, unit is operating as designed ; , Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Montville, OH 44064
Arthur V
Job Details: 05/10/2017
Checked unit out. Rollers,idler pulley and both belts in good condition. Customer cleaned out cabinet after inspection. Unit op test good; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Montville, OH 44064
Arthur V
Job Details: 05/10/2017
Found unit spin bearing very loud. Grease etc leaking from shaft. Needs bearing and stator Parts needed are 1-w10435302. And 1- wpw10419333---- motor stator covered under 10 yr parts only warranty ; ordrng 1 W10435302 (BEARING) and 1 WPW10419333 (stator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/16 TUE ! [**],
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Thompson, OH 44086
Arthur V
Job Details: 05/10/2017
Found unit needs drain pump Replaced with truck stock pump. Op test good ; used 1 280187 (PUMP-WATER) from stock, job compltd
We serviced a
MAYTAG WASHER
Model MVWB750WQ0
Near Munson Township, OH 44024
Robert A.
Job Details: 05/10/2017
Ran diagnostics, no codes, watched cycle, good, tested valves, good water flow, started rinse cycle, good, started normal wash, good, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW1
Near Chesterland, OH 44026
Robert A.
Job Details: 05/10/2017
Ran diognastics, restricted airflow and l2 voltage error, ran test cycle, checked power, good, ran unit, good air flow through unit, unit has foil venting that goes behind a cabinet, into a wall and out the roof, unable to check at end, ran auto test, all passed, ran normal cycle, good, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiĀ­rigid metal hose to prevent fire hazard.; Job Cmpltd, saved tckt [SdLink\291179a.png],
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Moreland Hills, OH 44022
Robert A.
Job Details: 05/10/2017
Reset burner caps, tested all burners, working correct, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDR710PAYM6
Near Cleveland Heights, OH 44118
Dan H
Job Details: 05/09/2017
Customer complaint that unit is not cleaning dishes, placed glasses upright in corners of racks, started normal wash cycle, glasses filled, incoming water temperature at 83 degrees, explained to customer that soap needs 120 degrees to melt and wash properly, advised customer to run hot water in sink before starting unit and on proper soap usage, unit is operating as designed ; Job Cmpltd,
We serviced a
GE DRYER
Model GFDR270GH0WW
Near Painesville, OH 44077
Arthur V
Job Details: 05/09/2017
Found unit drum split. Needs drum assy order. GS; ordrng 1 WE21X10026 (drum assembly), schdld next appmnt for 5/16 TUE !,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details: 05/09/2017
Found unit off, turned on, comp and fans running, comp pulling .5 amp, tapped system, in 20" vac, added r134a, unit starting to cool, needs evap, comp, drier and discharge tube; ordrng 1 12002041 (kit,evap) and 1 W10309990 (compressor KIT) and 1 WP12532603Q (DISCHARGE TUBE), schdld next appmnt for 5/16 TUE ! [***],
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS0
Near Cleveland, OH 44139
Robert A.
Job Details: 05/09/2017
Ran diagnostics, no codes, checked sensor, good, set bake 350 deg, watched 25 min, checked temp, 353 deg, temp good, talked w/cust, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER DUET
Model WFW94HEXW2
Near Painesville Township, OH 44077
Dan H
Job Details: 05/09/2017
Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from boot/door seal, wiped clean, no leaks, advised customer to wipe door and boot clean between loads, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Conneaut, OH 44030
Dan H
Job Details: 05/09/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,
We serviced a
WMH32519CT1 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 05/09/2017
Installed door. Op test ok. ; Job Cmpltd,
We serviced a
MGT8720DS02 MAYTAG
Model WALL OVEN
Near Columbia Township, OH 44028
Chad P.
Job Details: 05/09/2017
Found ignitor open. Replaced. Op test ok
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 05/09/2017
Found ff sections cooling correctly. Fz has frost build up on evap. Forced defrost. Thermistors and bimetal checks good. Unit is able to defrost. Changed defrost to standard. Possible defrost glitch or door left open. Advised to plesae allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
JSC24C8EAM00 JENNAIR
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 05/09/2017
Found icemaker turned off. Turned on and cycled. Found fill tube frozen. This is normal. Heater checks good and has 14 vdc. Will take a few cycles for line to defrost. Cc also that water is building up on the ff floor. Unit is condensating on the ff wall. Turned freezer warer to 0 to stop the dividing wall from getting to cold. This will also help the i.m. Fill tube. Some molding in unit. Advised to shut unit down and clean it out.
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Painesville Township, OH 44077
Arthur V
Job Details: 05/09/2017
Found water valve seeping Needs replaced. Stack unit. Needs 2 men. Advised cust of options. Customer to call wlp then call us. ; ordrng 1 WPW10435242 (valve), schdld next appmnt for 5/15 MON !,
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351HEW
Near Maple Heights, OH 44137
Chris H.
Job Details: 05/09/2017
Customer complaint that unit shut off the other day but has recently been acting normal, frz temp at 3 ff temp at 39, evap has normal frost pattern, fans and compressor are running, air damper is operating as it should, unit needs the condenser coils cleaned badly, instructed customer on cleaning of coils, unable to duplicate issue at this time, customer may have experienced a power surge, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW03
Near Geneva Township, OH 44041
Arthur V
Job Details: 05/09/2017
Chris. File number. 7719004576------unit leaking intermittent from dispenser. Called techline. Discovered customer using pod detergent in dispenser that calls for liquid or powder. Advised cust to not use pods in dispenser and to use pod directly in drum at beginning of wash if pods ate desired--- cust to change detergents and see what happens. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/09/2017
Found left rear corned dented, cosmetic only, plugged in and ran unit, drum turning, ran diagnostics, no codes, unit working correct, op test okOfr 1606002235; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Rootstown, OH 44272
Robert A.
Job Details: 05/09/2017
Cust stats that after the filter was changed, unit stopped making ice, reset connections, cycled i/m, good, low water pressure, talked w/cust, unit is hooked up to a reverse osmosis system, not enough water pressure for unit, suggest bypassing ro system, op test ok; Job Cmpltd, saved
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Freedom Township, OH 44266
Robert A.
Job Details: 05/09/2017
Installed control, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
KDTE204EWH1 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 05/09/2017
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details: 05/09/2017
Found fill tube frozen. Cleared ice and observed. No leaking. Op test ok. Advised to please allow 24 hrs to fill basket. ; Job Cmpltd
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/09/2017
Found fr leg not leveled. Adjusted leveling and ran service test mode and drain spin. Advised on features and operations. ; Job Cmpltd
We serviced a
MFI2269VEQ3 MAYTAG
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 05/09/2017
Found duckbill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok.
We serviced a
WDF770SAFZ1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 05/09/2017
Found filter and cover dislodged. Corrected ran normal wash. Operations check normal. Ran service test mode. No stored faults. Completed with no faults. Reset and calibrated sensor. Op test ok.
We serviced a
ADB1300AFW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44118
Chad P.
Job Details: 05/09/2017
Installed control op test ok. Placed core on truck for return. ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ABB1927DES
Near Rocky River, OH 44116
Chris H.
Job Details: 05/09/2017
Installed new icemaker, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 05/09/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WFW8740DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Jeff M
Job Details: 05/09/2017
Customer had a lint trap on the drain hose remove the trap unit drain fine; Job Cmpltd,
We serviced a
WRS322FDAB05 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 05/09/2017
Customer did not have the filter in correctly; Job Cmpltd,
We serviced a
WED7300XW WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 05/09/2017
The unit heats up the unit is gettin 240vac i found poor air flow. Cust will need too clean the vents ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Fairview Park, OH 44126
Chris H.
Job Details: 05/09/2017
Customer complaint that unit is not dispensing ice, found freezer door deformed not fully depressing switch, taped switch to get customer by, unit needs a new lf ff door, ordering door contacted cp ; ordrng 1 W10855083 (LF FF DOOR), schdld next appmnt for 5/15 MON !,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland, OH 44109
Chris H.
Job Details: 05/09/2017
Customer complaint that unit is not spinning properly, power source has a hot/ neutral reverse, entered diagnostics found off balance code and overloaded, started service cycle, unit is not draining properly, found sock lodged in drain filter, removed inner basket, removed debris, leveled unit, unit is now operating as designed ; Job Cmpltd,
We serviced a
KDRU783VSS03 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 05/09/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Cleveland, OH 44124
Jeff M
Job Details: 05/09/2017
When she had the door swapped the bottom hinge was put on upside down and reinstalled the hinge the proper way and applied a little bit of pressure for the door to sit right unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Parma Heights, OH 44130
Chris H.
Job Details: 05/09/2017
Customer complaint that unit is not making ice, jumped icemaker from t-h, icemaker cycled, icemaker is not sending 120 volts to the water valve, unit needs a new icemaker, installed new icemaker from ts, mold filled during fill supply line began to leak tightened connection, op test good; used 1 TJS3810 (APPLIANCE BULB), and 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd, O-emld tckt [SdLink
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brooklyn, OH 44144
Chris H.
Job Details: 05/09/2017
Customer complaint that unit has a heating problem, unit has no power cord attached, heater has continuity, thermal cutoff checks good, thermal fuse checks good, centrifigal switch moves freely, unable to fully test as a forklift is parked in front of the only 240 outlet, explained to manager, unit tested good to the best of techs abilitys; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEH00
Near Parma Heights, OH 44130
Chris H.
Job Details: 05/09/2017
Customer complaint that unit is freezing items such as vegetables in the ff section, temps at 38 in ff section, customer concerned about gaps in liner, siliconed gaps, units temps are perfect, customer showed pop, updated dop, unit is operating as designed ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW0
Near Parma, OH 44129
Chris H.
Job Details: 05/09/2017
Customer complaint that unit is making noise and will only run while pressing and holding the start button, removed rear panel found debris lodged in the blower housing,removed debris, op test good ; Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR5630BDW1
Near Garfield Heights, OH 44125
Chris H.
Job Details: 05/09/2017
Found frame on right side of unit bent, damage will no have an effect on functionality of unit, installed new panel, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44110
Chris H.
Job Details: 05/09/2017
Customer complaint that unit will not advance cycles, also concerned about wet clothes at end of cycle? Found drain tube lower than unit creating siphoning effect, corrected drain hose, diagnostics ran long fill no fill, overloaded, cleared codes, started unit with load of towels finished with normal dampness, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Rocky River, OH 44116
Dan H
Job Details: 05/09/2017
Recovered refrigerant, installed filter drier and rollers, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.44oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; Job Cmpltd, saved tckt [SdLink\291269d.png], save
We serviced a
ROPER WASHER
Model RTW4516FW0
Near Avon, OH 44011
Dan H
Job Details: 05/09/2017
Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44053
Dan H
Job Details: 05/09/2017
Installed new timer, t-x and t-f contacts both open, talked to gs unit needs new timer; ordrng 1 W11043389 (TIMER), schdld next appmnt for 5/15 MON 8
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEB
Near Avon, OH 44011
Dan H
Job Details: 05/09/2017
Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temp at 66 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac from power supply box, compressor did not start, compressor is seized, unit needs new compressor; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/15 MON !
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Paul H.
Job Details: 05/09/2017
Called Techline, spoke with John, dishwasher is manufactured with components that do not give off an odor, stated to clean at least once a month, said to make sure there is a high point/ air gap for drain line, which there is, said that it has to be mineral related with the water, SR#7719002092.; Job
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY06
Near Geneva, OH 44041
Arthur V
Job Details: 05/09/2017
Found unit not going into defrost. Heater and bi metal check good. Needs jazz bd. Replaced with truck stock and programmed control for code 01. Put unit into forced defrost. Unit started to defrost. Cyst to leave off for 24 hrs to completely defrost and then restart unit ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,