We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Shaker Heights, OH 44120
Manny
Job Details: 10/27/2023
"Removed stuck wash plate, replaced gearcase, cam shifter and wash plate, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Parma, OH 44129
Corina B
Job Details: 10/27/2023
"Replaced the drain pump, gasket, spray arm and pump. Tested mo leaks, drained. Opt test ok."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Columbia Station, OH 44028
David R
Job Details: 10/27/2023
"Cc unit time will jump ahead or incorrect time, Over the Air Software Update. Unit is not connected to WiFi. Let customer know unit needs to be connected to WiFi, need to download app also and follow instructions to add unit. Unit and components are good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Cleveland, OH 44113
Marie V
Job Details: 10/27/2023
"Cc that the unit doing the same thing as last time. Ice buildup on evaporator, and ice maker is not working properly. Confirmed sensor reading ok, but always recommended replacing sensor and control at the same time. Ordering control and and fan because is a little loud. ; ordrng 1 W10843055 (Control) and 1 W11033168 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFLE2022MW1
Near University Heights, OH 44118
Corina B
Job Details: 10/27/2023
Replaced the lid switch. Opt test ng. Called BJ checked the terminal block l2-n 120 volts l1 to n 0 volts. L1-l2 120 volts. Will need an electrician. Did not charge labor. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120EBS08
Near North Ridgeville, OH 44039
David R
Job Details: 10/27/2023
"Replaced control, bulb. Tested, good. Working correctly and all components good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Brook Park, OH 44142
Marie V
Job Details: 10/27/2023
Replaced both parts. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Fairview Park, OH 44126
Manny
Job Details: 10/27/2023
"Replace suspension, opt test ok"
We serviced a
GE RANGE
Model JGBP34WEL1WW
Near Shaker Heights, OH 44120
Joe O
Job Details: 10/27/2023
Installed broil igniter. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Shaker Heights, OH 44122
Joe O
Job Details: 10/27/2023
"Cc: doors not aligned, left ff door heavy to openFound doors mis aligned. Leveled unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Painesville, OH 44077
Jason N
Job Details: 10/26/2023
"Cc unit not spinning out clothing Ran test cycle, found washplate is spinning with basket. Unit needs drive hub. Quoted customer repair cost. Unable to remove washplate, re-quote repair including new washplate which now needs to be cut off. Replaced washplate and drive hub using truck stock parts(washplate is not truck stock, misc part). Ran test cycle, all functions passed. Spin test good. Op test good.; used 1 W10528947 (HUB), and 1 W10902814 (Washplate) from stock"
We serviced a
MAYTAG DRYER
Model MGD6500MBK1
Near Lorain, OH 44055
Angel
Job Details: 10/26/2023
Replaced control board tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Brooklyn, OH 44144
Manny
Job Details: 10/26/2023
"Cc that same thing happened as last time, verified and unit not coming on, but lets me into diagnostics found codes f6e2 and f6e3 for control and UI issue, unit needs UI and control; ordrng 1 W11135391 (console) and 1 W11429620 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Mentor, OH 44060
Jason N
Job Details: 10/26/2023
"Cc unit making loud unusual noisesObserved unit for several minutes, no abnormal noises heard. Ran manual functionality tests, test 3, fans and damper, no abnormal noises. Test 5 compressor ramp speed up and down. No abnormal noise heard. Could not duplicate any abnormal noises at this time. Advised customer they can record noise on a phone if they feel noise is still abnormal."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Chesterland, OH 44026
Joe O
Job Details: 10/26/2023
"Installed chute, and ice door. Advised to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Dan H
Job Details: 10/26/2023
"Customer complaint that unit is not filling, spinning, or agitating properly, ran diagnostics found f0e5(off balance) error code, ran manual test cycle, lid locks, valves open(good flow), drain pump is working, unit agitates, found hub worn out, unable to remove wash plate, unit needs new washplate and hub, customer does not want repair at this time ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH1
Near North Olmsted, OH 44070
Marie V
Job Details: 10/26/2023
Replaced control panel. Tested unit lights and buttons are working. Op test okNo core for return
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Fairview Park, OH 44126
Marie V
Job Details: 10/26/2023
Cc that the unit is leaking. Confirmed found tub is damaged. Will need new tub. Office will contact once they have eta on the part. ; ordrng 1 W11409866 (Tub)
We serviced a
GE DRYER
Model GTD65EBSJ4WS
Near Lakewood, OH 44107
Marie V
Job Details: 10/26/2023
"Cc unit does not comes on.confirmed proper power at terminal block. Verify motor winding is good. Thermal fuse and thermostat. All good. Getting 120V to control. Unit will need new control and fuse. Cust contacting landlord. They will call us back if they want to continue. ; ordrng 1 WE22X35978 (Control) and 1 WE1X21975 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Grafton, OH 44044
David R
Job Details: 10/26/2023
Cc squeaking. Found front rollers seizing up. Replaced dryer kit from t/s. Tested. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lorain, OH 44055
Angel
Job Details: 10/26/2023
"Cc that unit will not start. Confirmed it will power on but not start. Ran diagnostics and found faults for shifter, looked underneath and shifter seemed like it had moisture replaced shifter erased fault code and tested unit again and worked as should opt test good.; used 1 W11481722 (actuator) from stock"
We serviced a
GE FREEZER CHEST
Model FCM22DLCWW
Near Conneaut, OH 44030
Dan H
Job Details: 10/26/2023
"Customer complaint that high temperature alarm keeps going off, confirmed, temperature at 28 degrees, found compressor not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair ; ordrng 1 WR87X32068 (Compressor) and 1 WR87X30875 (Drier) and 1 WR97X10033 (Lokring) and 1 L13000931 (Lokring) and 1 WR97X25268 (Lokring) and 2 WR97X10036 (Lokring)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Kingsville, OH 44048
Dan H
Job Details: 10/26/2023
"Installed new cabinet, back panel, and console panel, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Jason N
Job Details: 10/26/2023
"Cc unit icing up on freezer Customer stated she has ice sheets building up on the bottom of her freezer. Confirmed ice buildup, found defrost drain tray is also iced up. Quoted customer defrost drain repair. Cleared ice from freezer and defrost tray. Steamed down drain hole, ensured good flow through. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near Cleveland, OH 44109
Manny
Job Details: 10/26/2023
"Cc that unit is frosting in the fz and that gasket keeps coming off, verified and door liner is warped due to too much insulation. Needs door Let customer know itll take between 4 to 6 weeks for the door to arrive.; ordrng 1 W11178521 (nameplate) and 1 LW10636404 (dor-fip)"
We serviced a
KENMORE COOKTOP ELE
Model 790.45109410
Near Garrettsville, OH 44231
Corina B
Job Details: 10/26/2023
"CC that the burners will turn on for 10-15 seconds then turn off. Tested at the junction box, 240 volts and not dropping. The burners stayed on. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Willowick, OH 44095
Jason N
Job Details: 10/26/2023
"Cc unit shelves not closing properlyInspected unit and looked up model specifics. Found shelving is as designed, shelving operation is correct. Unit is working as designed."
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Euclid, OH 44123
Jason N
Job Details: 10/26/2023
Cc unit shuts down in mid cycleRan dryer op test on a no heat cycle to check motor function. Unit shut down after 6 minutes. Unit will need drive motor replaced. ; ordrng 1 W10841144 (Motor-drve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Cleveland, OH 44144
Manny
Job Details: 10/26/2023
"Cc that unit is making a loud vibration noise, and that the door is loose, verified and unit humming, noise coming from the evaporator fan, removed cover and fan is loud removed impeller and try readjusting the fan but noise no going away, noticed that the shroud looks warp and the clip is loose, door is missing screw on hinges, ordering fan, shroud, clips, grommets and hinge screws; ordrng 1 WP2315549 (evap fan motor) and 1 W11263195 (fan-scroll) and 2 WP2176759 (bushing)s and 1 W10188846 (retainer) and 1 WP2169142 (evaporator fan blade) and 2 WP489497 (Screw)s"
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Atwater, OH 44201
Corina B
Job Details: 10/26/2023
CC that the oven does not heat. Confirmed. Both broil and bake are not lighting. Good spark at igniter. Will need a dsi board and the gas valve; ordrng 1 W11319687 (Spark module) and 1 W11239228 (Gas valve)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44120
Manny
Job Details: 10/26/2023
"Cc unit not spinning and leaving clothes wet, verified and f8e1 for long fill, found hose on the floor elevated ran test with clothes in it and set to wash, switched to drain and spin and opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44103
Manny
Job Details: 10/26/2023
"Removed stuck wash plate, replaced gearcase, pulley, hub motor and shifter, cap never arrived but the old one was still good, opt test ok"
We serviced a
KITCHENAID RANGE GAS
Model KFGD500EWH04
Near North Royalton, OH 44133
David R
Job Details: 10/26/2023
"Cc unit temps not right. Followed tech sheet, tested temp sensors (customer just replaced both) reading 1080 and 1130, both in range. Both oven ignitors look good and amps good. Temp is off even with +30 calibration. Ordering control ; ordrng 1 W10877013 (Control) and 1 12400035 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDE300VW0
Near North Royalton, OH 44133
David R
Job Details: 10/26/2023
"Cc units not heating. Found element open, broken coil. Will need new element, ordering thermal kit as well.; ordrng 1 WP8544771 (Heating element) and 1 280148 (Thermal kit)"
We serviced a
AMANA REFRIGERATOR
Model AFD2535DES
Near Madison, OH 44057
Dan H
Job Details: 10/26/2023
"Installed new evaporator fan motor, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DWH6
Near Pepper Pike, OH 44124
Joe O
Job Details: 10/26/2023
"Cc: not working, display outTested. Found display powered on. Control not reading proper temps, temps jumping. Need controlControl shows discontinued; ordrng 1 4448871 (cntrl/mcrosw(discontinued))"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near North Ridgeville, OH 44039
Angel
Job Details: 10/26/2023
Cc that they keep getting an AF fault. Tested unit and after about 5mins the could is displayed. Checked lint trap and it was good so ai went outside the home checked vent while dryer was running and airflow was weak. Explained to customer they will have to clean out vent and replace the foil vent they have with a semi rigid or rigid vent to avoid any fire hazards unit working as designed opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Westlake, OH 44145
Angel
Job Details: 10/26/2023
"Cc that he thinks its not washing as should and sheets getting tangled up. Ran diagnostics and no fault codes, so I ran a test cycle and passed perfectly fine. Explained to customer that washer is working perfectly fine and asked him how is he loading the washer and he said he would just toss the clothes inside and thats it. I explained to him he does not want to overload washer and to make sure clothes are spread evenly around tub to avoid clothes getting tangled and for the rest of his clothes to get clean as should unit working as designed."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Maple Heights, OH 44137
Bill
Job Details: 10/26/2023
"Cc error code f2e0, confirm cc. Changed ribbon and keypad. Tested opt test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44111
Marie V
Job Details: 10/26/2023
"Cc that unit did not finish the cycle and clothes where wet. Got it to drain and now it goes from sensing to done. Confirmed, ran diag found error code F7E1 tachometer wrong or missing signal . Replaced shifter from T/S. Stared unit. Op test ok; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE714HLAS0
Near Broadview Heights, OH 44147
David R
Job Details: 10/26/2023
"Cc unit not heating. Control relay stuck. Not sending correct voltage. Sending 120v when its suppose to be 0* constant voltage even when oven is off. Element reads 18 ohms. Will need new control. Gave estimate to customer ; ordrng 1 WPW10340304 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGRH865QDQ
Near Broadview Heights, OH 44147
David R
Job Details: 10/26/2023
Cc unit Front Left burner flames are low. Orfice was clogged. Cleared. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairview Park, OH 44126
Angel
Job Details: 10/26/2023
Cc that unit is not spinning out her clothes. Verified the spin in diagnostics and found that the hub was stripped. Explained to customer why that happens and gave her an estimate she decided to proceed so I replaced hub tested unit opt test good. Recommended customer to to fill the washer passed half a tub.; used 1 W10528947 (HUB) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM3
Near Pepper Pike, OH 44124
Joe O
Job Details: 10/26/2023
Cc: ice maker not workingCustomer stated they had a water leak recently and the water was shut off to unit. Turned on ice maker. Ice maker cycled and filled. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Shaker Heights, OH 44122
Bill
Job Details: 10/26/2023
Installed cover.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garfield Heights, OH 44125
Bill
Job Details: 10/26/2023
"Cc lid not latching, confirmed cc. Changed latch, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Streetsboro, OH 44241
Corina B
Job Details: 10/26/2023
"CC that there is a noise and the filter does not rest. Confirmed. The damper is rattling and the filter options, filter reset and confirm to reset. Will need the damper; ordrng 1 W11236851 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/26/2023
Door has a dent. Installed door since it took over a year to receive it. Will need to reorder door. Took pic of dent. Office to reschedule ; ordrng 1 LW10406934 (Door)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Seven Hills, OH 44131
Bill
Job Details: 10/26/2023
"Cc not draining, confirmed cc. Found wire broken in half, spliced wire back together. Opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS1
Near Parma, OH 44129
Marie V
Job Details: 10/26/2023
"Cc that Right rear burner does not works and that when press button to use oven shows that option is not available or oven does starts then shuts off. Ran diag found error code F6E1 runaway temp. Verify sensor , shows in range, unit will need new control and testing burner, is good , will need infinite switch replace and burner.; ordrng 1 WPW10340304 (Control) and 1 WPW10181986 (Oven sensor) and 1 W11171119 (Right rear burner) and 1 WP3149404 (Right rear switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Bay Village, OH 44140
Marie V
Job Details: 10/26/2023
"Cc that the motor is loud and that the dispenser does not always work. Replaced dispenser and tested u it, motor is loud. Replaced motor, no leaks working properly. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near North Royalton, OH 44133
David R
Job Details: 10/26/2023
"Customer had POP, took pics 10/17/23. Cc unit not working, no water entering. Confirmed water is good. Going into diagnostics and trying to start test mode, unit will get water but then 7-2 error will pop up. Went through tech sheet. Pins to more through wires from main control reading 17 ohms. Wash motor and wire should be good. Would replace overfill switch and main control. ; ordrng 1 W11629914 (Control) and 1 W11545764 (Switch)"
We serviced a
KITCHENAID RANGE
Model KDRU783VSS00
Near Strongsville, OH 44136
David R
Job Details: 10/26/2023
"Cc error for oven, burners. Found some burners were not correctly on, so would cause them to not lite or keep on trying to lite. Corrected positions and tested, all burners good. Error F7E0 water is not high enough. Unit is not plumbed in. So error will keep happened periodically. Let customer know. Unit is good. "
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Solon, OH 44139
Corina B
Job Details: 10/26/2023
"CC that the unit is not freezing. Confirmed. Found the evaporator covered in frost and ice. Ran the diag forced defrost 3 amps. Will need a new control. Cust does not want to repair ; ordrng 1 W11382529 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER ELE
Model WED92HEFU0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 10/26/2023
"CC that the loads take 3 hrs to dry. Ran diag F4E4 L2 Line Voltage error, F4E3 Restricted Air Flow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the vent outside good airflow. Found the lint screen holding water, cleaned the screen. Advised Cust half a basket is a full load. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Parma, OH 44129
Bill
Job Details: 10/26/2023
"Cc unit not heating, confirmed cc. Found no power going to unit, checked breaker box. Everything looked good there, found a gfci outlet to the left of the stove outlet was tripped, reset gfci. Unit came on, tested all burners and oven. Opt test good. Called customer with findings."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rocky River, OH 44116
Angel
Job Details: 10/26/2023
"Cc that unit stopped cooling all of a sudden when they came from vacation. Verified and temps were in the 60s in both sections. So I got to the back of unit and plugged in my watt meter and compressor was running at 4amps and would drop to 1amp and ramp up to 4 amps again. gave customer estimate for the repair, ordrng 1 W10832994 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon Lake, OH 44012
Angel
Job Details: 10/26/2023
Cc that unit is not making ice. Verified and found wires at the bottom of door broken will need door replaced. Office to reschedule.; ordrng 1 LW10728959 (Freezer door)
We serviced a
INGLIS STACK W/D
Near Avon Lake, OH 44012
Angel
Job Details: 10/26/2023
"Cc that unit was leaking. Confirmed, looked underneath and found gear case leaking a lot there was oil all on the floor. Unit will need gear case, tub gasket, drive block, coupling and drive tube everything is full of oil. Gave customer estimate and decided not to continue with repair.; ordrng 1 3360629 (Gear case) and 1 285753A (Coupling) and 1 WP389140 (Block) and 1 Gasket (Gasket) and 1 W10820043 (Brake/drive tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Lorain, OH 44053
Angel
Job Details: 10/26/2023
"Cc that unit will preheat to 350* and shut off and wont kick back on. Ran diagnostics and found no fault codes, so I did a reset on the control and tested unit myself by preheating the oven to 350* and then waited about 10 to 15mins after preheat to see if it would stay off or if it would ignite and continue to cycle but noticed igniter would spark multiple times causing it to stop and retry and sometimes not igniting at all causing the issue customer is having. Removed burner cover in oven to try to adjust the igniter to see if it would help. Adjusted igniter and tested unit again and now its igniting on the first spark explained to customer what I did and if any issues to give us a call opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bay Village, OH 44140
Marie V
Job Details: 10/26/2023
"Cc that unit is not drying the clothes. Stared unit , unit is heating up , verify vent outside is clean. Took temps over 160*, unit is working properly. Advice cust to cut some of fabric softener and booster on washer. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Westlake, OH 44145
Manny
Job Details: 10/26/2023
Cleared ice and replace filter housing. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID RANGE
Model KODE500ESS20
Near Chagrin Falls, OH 44023
Corina B
Job Details: 10/26/2023
CC that both ovens are not heating after a self clean. Confirmed. Will need the tstat and fan for both ovens. ; ordrng 1 W11598119 (Blower) and 1 WP4449751 (Tstat)
We serviced a
GE WASHER
Model GFWS1500D0WW
Near Westlake, OH 44145
Marie V
Job Details: 10/26/2023
"Replaced drain hose. Stared a cycle, no leaks, after draining. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Strongsville, OH 44136
Bill
Job Details: 10/26/2023
"Installed pressure relief valve, tested with customer present. Opt test good."
We serviced a
JENN-AIR WALL OVEN
Model JJW2430DP01
Near Westlake, OH 44145
Manny
Job Details: 10/26/2023
"Cc that unit not working and always f2e1 on display, verified and unit is keypad shorted, took apart and corroded on ui board ; ordrng 1 W11236887 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Newbury, OH 44065
Corina B
Job Details: 10/26/2023
"CC that that the unit will not agitate. Confirmed. Found the belt slipped off of the pulley and motor. The motor is chewed up. Will need a new motor, belt and cam; ordrng 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Euclid, OH 44123
Jason N
Job Details: 10/26/2023
"Cc unit not cooling Found both sections at room temperature. Compressor is not running. Found compressor trying to start, buzzing then cuts off. Ran amp draw test on compressor. Amp draw peaks at 17A, then stays at 8.9A before overload opens. Compressor is locked, will need replaced. Unit under a 5yr sealed system parts and labor warranty; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Highland Heights, OH 44143
Jason N
Job Details: 10/26/2023
"Cc unit not making ice, lights not working, and freezer is not freezing product fullyFound freezer fan running, but sounds like its contacting frost/ice. Confirmed, evaporator is frosted over, no airflow in freezer section and up to ice maker. Ran thermistor tests, all passed. Checked thermistor resistance. Freezer evaporator reading 13k, which equates to 20 degrees, out of range, should be lower. Ran force defrost, unit defrost circuit energized. Unit will need freezer motor harness. Identified failed LED module in rear of FF section, will need replaced. Quoted customer repair cost.; ordrng 1 W11249952 (Harness) and 1 W11683242 (Module)"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Madison, OH 44057
Dan H
Job Details: 10/26/2023
"Installed new drain pump, drain pump is working now, found unit not filling, found float for water level sensor broken, unit needs new float, customer will install , no need for return visit; ordrng 1 WD21X22822 (Float)"
We serviced a
FRIGIDAIRE RANGE
Model FGF326ASD
Near Cleveland Heights, OH 44121
Joe O
Job Details: 10/26/2023
"Cc: oven not heatingFound control not sending power to igniter. Needs control and fasciaCustomer does not want to repair at this time ; ordrng 1 5304518661 (Control) and 1 316220728 (Fascia), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Jason N
Job Details: 10/26/2023
"Cc unit not dispensing ice or water, pantry control does not workChecked pantry UI, not shorted, found power to board is intermittent, reading 12.4vdc then goes away if drawer is moved. Wire harness to pantry UI has a wire break, will need replaced. Ran dispense test, found valves are being activated. Checked water pressure into filter head. Good pressure. Checked voltage at auger motor and inlet valve. Both reading 15vac when activated, not enough to open valve or turn auger motor. Checked voltage at main control, same result 15v from P3 connector. Unit will need main control replaced for dispense issues. Quoted customer total repair cost. .; ordrng 1 WPW10675033 (Control-elec) and 1 W11170612 (Harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ
Near Mentor, OH 44060
Jason N
Job Details: 10/26/2023
Cc unit leaking from doorReapplied tub gasket using pre Id part.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Highland Heights, OH 44143
Dan H
Job Details: 10/26/2023
"Installed new door panel and user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ1
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/26/2023
Cc: squealing at start upRan test cycle. No squealing at start up. Found roller and pulley worn. Pulley squealing. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Mentor, OH 44060
Jason N
Job Details: 10/26/2023
"Cc unit leaking Checked for leaks on unit. Did not find any evidence of water leakage. Checked all hose connections, sump connections and float. All checked good. Tub gasket in place and secure. Unable to determine leak from unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ07
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/26/2023
Installed door and ice maker. Cycled ice maker. Op test ok; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Highland Heights, OH 44143
Joe O
Job Details: 10/26/2023
"Cc: squealingFound rollers seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok Customer has water line to unit, water line swelling. Advised customer to replace. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Painesville, OH 44077
Dan H
Job Details: 10/26/2023
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Painesville, OH 44077
Dan H
Job Details: 10/26/2023
"Customer complaint that piece of lint trap fell off into blower housing, confirmed, flap for grill housing broke off, unit needs new grill housing ; ordrng 1 W10906551 (Grill housing)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Montville, OH 44064
Jason N
Job Details: 10/26/2023
"Cc unit not draining Ran wash test and then canceled to drain. Drain pump running but barely pushing water. Checked drain hose and sink plumbing connection. Found debris clogging plumbing nipple. Cleared clog from nipple. Initiated drain out again, unit drained out strong, no further clogs. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Perry, OH 44081
Dan H
Job Details: 10/26/2023
"Installed new heater, op test good"
We serviced a
MAYTAG DRYER
Model MGD5630MBK0
Near Orwell, OH 44076
Jason N
Job Details: 10/25/2023
"Cc unit rear seal came off inside drum and unit is noisy Customer has tucked seal back into place. Ran dryer op test, some noise, but consistent with model plus unit has not had a break in period yet to allow components to wear. Pulled unit apart and inspected all rotating components. Drum checks good, seal is secured to drum edge. Rollers, pulley and belt checked good. Reassembled unit. Advised customer to use unit as normal and allow break in period which will allow everything to wear together and sound will slowly quiet down over time. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cleveland, OH 44130
Manny
Job Details: 10/25/2023
"Cc unit not drying, verified and unit working as designed it its a plastic tub and customer is not using any drying agents (jet dry, rinse aid), advise customer to use a drying agent to help with the left over humidity, unit working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHB05
Near Jefferson, OH 44047
Joe O
Job Details: 10/25/2023
"Cc: noises, not levelCustomer stated there was popping noise. Stated the machine was level after install, but after removing tape the unit started rocking. Found customers floor is not level. Adjusted unit level(corner balanced, cannot level, unit slants forward and to the right). Unit in defrost upon arrival. Monitored. Unit started up. Fans and compressor running. Found no abnormal noises. Advised customer to get a video if issue continues. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Roaming Shores, OH 44084
Joe O
Job Details: 10/25/2023
Cc: not workingCustomer stated intermittently keys will not work. Found no stored error codes. Found all keys functioning. Unit starting. Advised of control lock. Op test ok
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Parma, OH 44130
Marie V
Job Details: 10/25/2023
"Cc that you set unit on any cycle and while running stops then starts then stops and so on. Ran diag , no error codes. Cust was using sensor and explain how it workes she said now she is using time dry but unit stops mid cycle and continues by itself. Ordering motor and control; ordrng 1 W11364931 (Motor) and 1 W11512515 (Control)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Chagrin Falls, OH 44023
Jason N
Job Details: 10/25/2023
Cc light does not turn off Customer stated hood light was not able to be controlled/turned off from panel. Light then eventually burnt out. Replaced main control and hood lamp using customer supplied pre Id parts. Light operation and heats tests good.
We serviced a
AMANA DISHWASHER
Model ADB1100AWW4
Near Euclid, OH 44123
Dan H
Job Details: 10/25/2023
"Customer complaint of metal piece that fell off dishwasher, metal piece is dishwasher mount, reinstalled, op test good"
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSF26C4XYB03
Near Solon, OH 44139
Corina B
Job Details: 10/25/2023
"CC that the unit is not making ice. Confirmed. Jumped the t to h no cycling. Checked the t to n 120 volts. Will need an ice maker. Office to reschedule ; ordrng 1 WPW10251076 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Manny
Job Details: 10/25/2023
"Replace door seal, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Brecksville, OH 44141
Bill
Job Details: 10/25/2023
"Cc not making ice, and leaking water. Confirmed cc, found evap frozen over in freezer. Tested every thermistor in the unit all passed, tested heater could not get it to turn on, tested resistance at the board from p1-2 to p2-7 had resistance but no voltage. Gave customer estimate on repairs.; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model PTD60EBSR0WS
Near Bay Village, OH 44140
David R
Job Details: 10/25/2023
"Cc unit not heating. Unit getting 240, good. Took apart unit. Found burnt wire to heater, spliced connections and put new wire on. Tested. Good. Heating and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model RF265LXTT2
Near North Olmsted, OH 44070
David R
Job Details: 10/25/2023
"Cc unit oven not heating. Bake and broil element good, good resistance. Not getting correct volts from control. Will need control and would replace sensor as well. Unit 15 years old. ; ordrng 1 W10840298 (Control) and 1 WPW10181986 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Lorain, OH 44053
Angel
Job Details: 10/25/2023
Replaced tub tested unit to make sure there were no leaks opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Eastlake, OH 44095
Dan H
Job Details: 10/25/2023
"Installed new gearcase, stator, rotor, slider, and clutch, op test good"
We serviced a
MAYTAG DRYER
Model Medb835dw3
Near Eastlake, OH 44095
Dan H
Job Details: 10/25/2023
"Customer complaint of squealing noise, confirmed, pulley is seizing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, OH 44024
Joe O
Job Details: 10/25/2023
"Cc: loud noise in spinFound hub and gear case stripped. Needs hub and gear caseCustomer does not want to repair at this time; ordrng 1 W11454734 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/25/2023
"Cc: not washing properly, burnt item to elementFound cold water at start of cycle. Found low pressure from sump. Item burnt to element formed around element. Needs sump and element.; ordrng 1 W11665769 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44134
Marie V
Job Details: 10/25/2023
"Cc that handle is loose and styrofoam on ice. Adjusted handle and cycled ice maker, verify inside. Nothing loose or styrofoam anywhere. Empty ice bin and asked cust to monitor. Op test ok"