Service History 91

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Warrensville Heights, OH 44128

Bill

Job Details: 09/26/2023

"Cc not cooling in fresh food section, confirmed cc. Found evap frozen over, ran test in diagnostics found that the defrost sensor is open and the ice maker thermistor is open. Ordered both the thermistor and the ice make. Follow up scheduled for 9/28; ordrng 1 WPW10384183 (Thermistor) and 1 W11546935 (Ice maker)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Geneva, OH 44041

Dan H

Job Details: 09/26/2023

"Customer complaint that unit keeps shutting off, confirmed, door is not latching, unit needs new latch assembly ; ordrng 1 5304525218 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Cleveland, OH 44109

Manny

Job Details: 09/26/2023

"Cc fz door not closing properly, verified and gasket coming off, tried installing pre id but comes right off, door liner warping, needs fz door; ordrng 1 LW10668875 (dor-fip) and 1 W11178521 (nameplate)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Elyria, OH 44035

David R

Job Details: 09/26/2023

"Replaced main control, harness, cap, motor, latch. When plugging unit in. The lock will stay on and wont let you do any options or diagnostics. ; ordrng 1 W11675701 (Control) and 1 W11675700 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Westlake, OH 44145

David R

Job Details: 09/26/2023

Replaced wash motor and heater. Ran diagnostics. Good. All components working. Good. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Olmsted Township, OH 44138

David R

Job Details: 09/26/2023

"Replaced harness, cores, block and nut. Tested top burners, good. Tested oven, both heating and cycling at 350. Good. Op Test Ok."

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Berea, OH 44017

David R

Job Details: 09/26/2023

"Cc unit making noise and smell. Gearcase grease leaking all over bottom on all components. Wont spin and loud in agitate and spin. Documented all parts needed. ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10006384 (Belt) and 1 W10908289 (Agitator) and 1 W10889172 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Berea, OH 44017

David R

Job Details: 09/26/2023

"Found unit locked, had surplus latch, replaced and replaced drain pump. Unit is still acting as if in drain mode. Would order and replace main control and harness. ; ordrng 1 W11624938 (Control) and 1 W11590868 (Harness), used 1 W11394572 ( Latch) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Cleveland, OH 44129

David R

Job Details: 09/26/2023

Verified old UI had stored error codes F6/E2. Replaced with new control and new UI. Ran test 51/52. Ran normal cycle. Good. All components working. Op Test Ok.

We serviced a

KITCHENAID RANGE

Model KSEG700EBS2

Near Strongsville, OH 44149

David R

Job Details: 09/26/2023

"Replaced element. Ran at 350*. Heat cycling off and on. Good. Tested temp, good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Strongsville, OH 44149

David R

Job Details: 09/26/2023

"Replaced thermal fuse. Found connection wires to fuse were off. Corrected and tightened, good. Heating and cycling, good. Op Test Ok."

We serviced a

FRIGIDAIRE RANGE

Model PLEFM399DCB

Near Richmond Heights, OH 44143

Jason N

Job Details: 09/26/2023

Installed RF burner element. Tested both single and dual element operation. Both elements powered up properly. Op test good.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland Heights, OH 44121

Jason N

Job Details: 09/26/2023

"Cc unit vibrating during spin cycle. Leveled unit. Ran a test cycle, all functions passed. No abnormal vibration. Started normal wash cycle with clothing load. Switched over to drain and spin. Normal vibration during spin. Advised customer on load sizing and load distribution. If offbalance/excessive vibration situations arise, redistribute load and restart. Unit is operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB01

Near Cleveland, OH 44120

Jason N

Job Details: 09/26/2023

Installed condenser fan motor. Advised customer its going to take sometime for compressor to cool down before it stays running. Op test good.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Cleveland, OH 44102

Jason N

Job Details: 09/26/2023

"Cc control panel falling offFound right side of console not quite mounted flush, nothing falling off or broken. Loosened mount screw and reset mount, tightened screw. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Jefferson, OH 44047

Brian M

Job Details: 09/25/2023

Cc of error and unit not starting Found no stored errors Ran auto test and dlms calibrationRan Quick wash No issues found at this timeWas a ton of soap suds in drumAdvised on soap

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near North Royalton, OH 44133

David R

Job Details: 09/25/2023

"Cc too much ice. Found icemaker arm came out of place. Corrected, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Painesville, OH 44077

Joe O

Job Details: 09/25/2023

"Cc: not making iceFound ice maker in off position. Turned ice maker on. Unit started to cycle. Found only 4 cubes produced, and low water pressure at dispenser. Placed bypass in unit. Flow returned. Needs ice maker and filterCustomer to supply filterPart out of stock. Office to reschedule; ordrng 1 W11548540 (Ice maker)"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Ravenna, OH 44266

Brian M

Job Details: 09/25/2023

Cc unit not spinning Found cap causing issue Replaced cap OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Broadview Heights, OH 44147

Bill

Job Details: 09/25/2023

"Cc fridge is not getting cold, confirmed cc. Found fresh food evap thermistor open, and evap frozen over. Ordered new thermistor, follow up scheduled for 10/2; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Geneva, OH 44041

Dan H

Job Details: 09/25/2023

"Customer complaint of f5 error and clicking noise, ran diagnostics found f0e5(off balance ) and f5e3(lid will not unlock) error codes, unit needs new lid lock, customer does not want repair ; ordrng 1 W10810403 (Lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Mentor, OH 44060

Corina B

Job Details: 09/25/2023

"CC that the ice maker is not working. Confirmed. Ran step 44 2-3 Switch faulty or motor. Checked the wires at the door found the black wire, open. Will need a new door. Offer to reschedule appointment ; ordrng 1 W11561286 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Westlake, OH 44145

Marie V

Job Details: 09/25/2023

"Cc that ice maker never worked and that the freezer is leaking. Confirmed, cycled ice maker, no water coming in, found water valve was not plugged in all the way. Corrected and found drain tube was clogged up with debris. Cleared out, tested with some water. Drain good. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW3

Near Lorain, OH 44055

Angel

Job Details: 09/25/2023

"Checked outlet and it was good. Replaced control board, ui and drive motor tested unit opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Solon, OH 44139

Brian M

Job Details: 09/25/2023

"Cc no lights in fridge section Found leds are replaceable but do not hav enough wire to remove and reconnect. Followed troubleshooting guide Found connection p8 not getting proper voltage on board Needs board ; ordrng 1 W11533213 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXWH7

Near Painesville, OH 44077

Joe O

Job Details: 09/25/2023

Installed door seal. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Westlake, OH 44145

Marie V

Job Details: 09/25/2023

"Cc that freezer door has a dent on it and mullion has condensation. Confirmed both, door that was ordered is not the correct one for this units model. Will order new door. Also ran diag found tuned on mullion on step 85 to 1 instead of 0. Then verify power at step 63, has 12vdc. Advice cust to monitor op test ok; ordrng 1 W11449028 (Door freezer)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Jason N

Job Details: 09/25/2023

"Cc unit excessive vibration Ran test cycle with clothing load, confirmed unit is excessively vibration during spin. Checked tub suspension, found suspension is very stiff, unable to push basket down. Ordering tub suspension rods. ; ordrng 1 W10780045 (Suspension)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 09/25/2023

"Installed UI and main control. Ran wash test, then canceled to drain. All functions passed. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 09/25/2023

"Customer complaint that washer is not spinning, ran spin cycle, unit spins, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Elyria, OH 44035

Angel

Job Details: 09/25/2023

"Replaced control board and drive motor and harness, ran a calibration and tested unit by running a normal cycle opt test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, OH 44111

Manny

Job Details: 09/25/2023

"Cc unit leaking and wheel off rack, verified and bottom seal is wrinkled and broken on the left corner, top rack rail mounting missing a wheel, ordering seal and mount.; ordrng 1 W11664713 (Seal) and 1 W11614118 (Rack mount)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Solon, OH 44139

Brian M

Job Details: 09/25/2023

Cc of leak when dispensing Found dual valve cracked Needs valve ; ordrng 1 W11482383 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44111

Manny

Job Details: 09/25/2023

"Cc handle loose and cracked bin. Replaced handle, cracked bin is cosmetic. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Eastlake, OH 44095

Joe O

Job Details: 09/25/2023

"Cc: no heat, timer not advancingChecked voltage at terminal block. Found open l1. Checked fuses at fuse box. Fuses in tact. Checked voltage again. Found from l1 to l2 over load message and from l1 or l2 to neutral 340 volts. Needs electrician"

We serviced a

SAMSUNG DRYER

Model DVE45T3400P

Near Lakewood, OH 44107

Marie V

Job Details: 09/25/2023

"Cc that unit gets hot but does not dry the clothes. Confirmed unit getting hot, verify vent outside , is clogged up. Unit is working properly, provided number for company to clean vent. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Avon, OH 44011

Angel

Job Details: 09/25/2023

"Cc that unit is not making ice. Took temps and freezer was at 10* and it was just kicking on from a defrost, ran diagnostics and ice maker had an E5 error thermistor issue. Had ice maker cycle and passed but when i did the fill test the valve kicked on but no water came in to ice maker. Took apart ice maker area and found fill tube frozen cleared it out and added permagum to the fill tube around the ice box to try to keep it from freezing. Asked customer to monitor for now and if anything to give us a call."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEW5

Near Avon, OH 44011

Angel

Job Details: 09/25/2023

"Cc that unit was leaking. Verified and it was leaking from the freezer, found drain tube clogged up. Steamed out ice and cleared drain tube opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXB05

Near Bay Village, OH 44140

Manny

Job Details: 09/25/2023

"Cc unit not cooling, Customer stated that they already had 3 main boards replaced before for the same issue, verified and compressor is off but cooling is on, temps 71 in fz and 76 in ff, ran diagnostics and compressor comes on during test. After testing compressor stays on and unit is cooling, main board is really hot and so its the hv board, ordering main board, HV board and UI,.; ordrng 1 WPW10356039 (cntrl-elec) and 1 W11035752 (cntrl-elec) and 1 W11184112 (cntrl-elec)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM2

Near Lakewood, OH 44107

Manny

Job Details: 09/25/2023

"Cc that unit not cooling properly, verified and 21 in fz and 50 in ff, not full frost pattern on evaporator, compressor kicked on and its making a high pitch noise like a bad bearing, then the noise kind of dies down but there still a humming sound, compressor went off after 5 mins running then came back on and same noise, pulled the fridge out a bit to see if the noise stopped but still there, unit needs compressor and filter not proceeding with the repair at this time; ordrng 1 W10233960 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Shaker Heights, OH 44122

Brian M

Job Details: 09/25/2023

" Cc doors not leveled Found unit stuffed in cabinet space right door already maxed out Was able to adjust feet slightly but doors still off, customer needs better installation performed and advised to call installers back and even out floor or add shims to rear to tweak frame back into place"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Pepper Pike, OH 44124

Brian M

Job Details: 09/25/2023

Cc of error Found sump humming Replaced motor OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH9

Near Lyndhurst, OH 44124

Brian M

Job Details: 09/25/2023

Cc unit not draining Found new disposal installed Found plug nor removed Removed plug OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Westlake, OH 44145

Angel

Job Details: 09/25/2023

"Cc that unit was mot washing. Confirmed unit will need pump assembly replaced, replaced pump assembly ran a test cycle opt test good."

We serviced a

WHIRLPOOL ICE MAKER

Model GL15PDXZS1

Near Cleveland, OH 44111

Marie V

Job Details: 09/25/2023

"Cc of unit not working. Confirmed, stared unit unit starts to fill up but is also leaking. Making it run out of water for the ice sheets. Unit will need new pad water. ; ordrng 1 W11614100 (Pan water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Avon Lake, OH 44012

Angel

Job Details: 09/25/2023

"Cc that unit is sometimes leaving clothes wet at end of cycle. Verified history and control board has been replaced already for same issue, I ran diagnostics and no error codes so I ran a test cycle and passed. Explained to customer that I cant find any issues with unit so I showed her how to use settings on washer and also to make sure unit is not going off balance causing issue, I recommended her to test it the way I showed her and if anything to call again."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Lakewood, OH 44107

Manny

Job Details: 09/25/2023

"Replaced control and door switch, advise customer to allow 24 to 48 hours for temp to equalize, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 09/25/2023

"Condensation buildup on mullion and gap on gasket, called tl spoke to Nate, he said its non repairable and for customer to contact care team at 18002531301 for the next steps.; O-emld tckt"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF79R20DW07

Near North Olmsted, OH 44070

Marie V

Job Details: 09/25/2023

Replaced thermistor and control. Set to recommended. Op test ok

We serviced a

WHIRLPOOL WASHER

Model LSQ8512KQ0

Near Shaker Heights, OH 44120

Corina B

Job Details: 09/25/2023

Replaced the cam and lid switch. Started a cycle. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/25/2023

"CC that the food is freezing in the ff section, there is a noise when opening the door and no sound on the ui. Confirmed. Ff 38-40. Found the damper is opening and closing every few seconds. The sound the the ui was off. Held the ice/water and the fast cool in sound turned on. Will need a new damper ; ordrng 1 WPW10479155 (Damper)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Cleveland, OH 44144

Corina B

Job Details: 09/25/2023

CC that the basket moves. Confirmed. Advised Cust that the basket is on suspension roads which the basket hangs and is normal. Ran diag f0e7 overload. Advised Cust half a basket is a full load. Opt test ok.

We serviced a

KENMORE DISHWASHER

Model 665.15983990

Near Cleveland, OH 44113

Corina B

Job Details: 09/25/2023

CC that there is water leaking. Started a cycle with a pod. Using the cascade soap with the dawn dish soap in the pod. Has a lot of soap suds in the dishwasher. Advised Cust to change detergents. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, OH 44108

Corina B

Job Details: 09/25/2023

CC that the unit will not start. Ran diag f2e1 HMI Stuck button. Started a cycle with clothes. Had Cust start the cycle. Held the start button in for longer then needed. Showed Cust to stop holding the start as soon as it gets to 1 then let go. Advised him the knob has to be on a cycle to work properly. Opt test ok

We serviced a

KITCHENAID COOK TOP

Model KECC056RBL06

Near Sheffield Lake, OH 44054

Angel

Job Details: 09/25/2023

"Cc that unit takes long to boil. Verified and unit is working as designed its just that its a small cook top with too small elements which if you put any big pot it will take longer to cook or boil because pots have to be small for the elements surface customer understood reason why its giving her issues, unit working as designed opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Newburgh Heights, OH 44105

Manny

Job Details: 09/25/2023

"Cc unit not cooling, verified and temperatures in the 70s in both sections, hooked to killawatt and unit pulling 0.3amps, unit needs evap m compressor and filter ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (Uv drier)s"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Parma, OH 44129

Manny

Job Details: 09/25/2023

"Cc unit gives error code f1e1, verify and found code, replace control with pre id, opt test ok"

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Novelty, OH 44072

Brian M

Job Details: 09/25/2023

"Cc unit not running Found thermal fuse open and thermistor not in range Advised on replacement of the igniter because of the age Needs thermistor and thermostat ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat) and 1 DC47-00022A (igniter as), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Novelty, OH 44072

Brian M

Job Details: 09/25/2023

Cc unit not filling found valves to have sediment in it Replaced and tested OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Jefferson, OH 44047

Brian M

Job Details: 09/25/2023

Cc of error and unit not starting Found no stored errors Ran auto test and dlms calibrationRan Quick wash No issues found at this timeWas a ton of soap suds in drumAdvised on soap

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Cleveland, OH 44121

Corina B

Job Details: 09/25/2023

CC that there is a gas leaking. Confirmed. Found the leak at the gas valve to the dryer. Used pipe dope no leaking. Called safety Kelly. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Conneaut, OH 44030

Dan H

Job Details: 09/25/2023

"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 41 degrees, freezer section temperature at -4 degrees, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Columbia Station, OH 44028

Bill

Job Details: 09/25/2023

"Cc sometimes make a loud grinding noise, confirmed cc. Found plastic powder residue on the top of pulley, ordered cam and belt. Follow up scheduled for 9/28; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

We serviced a

FRIGIDAIRE WASHER

Model GLTF2940EE0

Near Cleveland, OH 44108

Jason N

Job Details: 09/25/2023

Installed control board and drain pump. Ran spin and drain. Unit drained out fully and started into a spin. Op test good.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319LBS00

Near Ashtabula, OH 44004

Dan H

Job Details: 09/25/2023

"Installed new transformer, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ashtabula, OH 44004

Dan H

Job Details: 09/25/2023

"Customer complaint that unit is not heating, confirmed, found thermal cut off open, installed new thermal cut off, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Parma, OH 44129

Bill

Job Details: 09/25/2023

"Cc had concerns about ice and noise, confirmed cc. Checked temps 36 in ff sec, 10 in freezer. Made adjustments to temp settings. Noise is normal operating noise. Checked gaskets on doors, both looked good and no gaps. Unit is operating as intended."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Jason N

Job Details: 09/25/2023

"Cc unit frost buildup in back of ff section Customer stated the frost came back in less then a week after last service. Confirmed frost buildup on left side of ff evaporator. Called wp techline, Ed, possible air leak at evaporator cover and/or damper. Ran test 3 again, damper is opening and closing properly. Ordering ff evaporator cover. ; ordrng 1 W11188493 (Cover-evap)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Parma, OH 44134

Bill

Job Details: 09/25/2023

"Cc no power, confirmed cc. Checked power coming into unit, no power. Checked outlet no power, tried gfci still no power. Informed customer that the need to contact an electrician."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Mentor, OH 44060

Jason N

Job Details: 09/25/2023

Installed pump/ motor assembly. No hookups to test unit.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HB10

Near Mentor, OH 44060

Dan H

Job Details: 09/25/2023

"Customer complaint that door is not opening with open button, confirmed, installed new interlock, op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW3

Near Mentor, OH 44060

Dan H

Job Details: 09/25/2023

"Customer complaint that unit is squealing, confirmed, found pulley seized, installed new dryer repair kit, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Jason N

Job Details: 09/25/2023

Installed LED module and adapter. Illumination restored to unit. Advised customer to monitor condensation in freezer section. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Jason N

Job Details: 09/25/2023

"Installed basket. Ran test cycle. All functions passed, no abnormal vibration. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/25/2023

"Cc that unit is not draining. Confirmed, found back was off and wire to drain pump is broken. Replaced from surplus parts . Deleted error code f9eq, ran auto test and calibration. Op test ok; used 1 W11590868 (Harness) from stock"

We serviced a

JENN-AIR RANGE

Model JJW9830DDW

Near Painesville, OH 44077

Dan H

Job Details: 09/25/2023

"Customer complaint that ovens are not heat to temperature, confirmed, oven temperature sensors are good, unit needs new control, part is no longer available ; ordrng 1 74009718 (Cntrl)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/25/2023

"Replaced motor, tested unit. Op test ok"

We serviced a

MAYTAG RANGE

Model MES5770AAW

Near Madison, OH 44057

Dan H

Job Details: 09/25/2023

"Customer complaint that fan will not stop running, confirmed, found oven temperature sensor out of range, installed new oven temperature sensor from truck stock surplus, op test good ; used 1 12001656 (Sensor) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Madison, OH 44057

Dan H

Job Details: 09/25/2023

"Customer complaint that wire is burnt, confirmed found harness broken, unit needs new harness, customer does not want repair ; ordrng 1 W11678565 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Painesville, OH 44077

Jason N

Job Details: 09/25/2023

"Cc unit not working, motor continues to runPlugged in unit, found drain pimp running, unit stuck in drain out mode. Canceled drain out mode. Ran diagnostics, found code f8e1 for no/long fill. Ran test cycle, found cold water barely trickling in. Checked pressure from supply, pressure ok, but inlet valve screen is plugged with sediment. Replaced inlet valve using misc truck stock part. Reran test cycle. All functions passed. Op test good. ; used 1 W11038689 (Valve) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model Mrt711smfz02

Near Cleveland, OH 44110

Joe O

Job Details: 09/25/2023

"Cc: not cooling, frosting build upFound gap in liner. Called whirlpool tech line spoke with tj. Product up for review."

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Cleveland Heights, OH 44118

Joe O

Job Details: 09/25/2023

Cc: leakingFound floor drain overflowing. Need plumber

We serviced a

MAYTAG WASHER

Model mvw6230rhw3

Near Willoughby Hills, OH 44094

Joe O

Job Details: 09/25/2023

Cc: squealing noisesRan drain and spin. Found belt squealing. Needs beltDid not have one in truck stock; ordrng 1 WPW10006384 (drive belt)

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Lorain, OH 44053

Angel

Job Details: 09/25/2023

"Replaced control board and shifter tested unit and noticed gear case is loud as well its not leaking but its loud couldnt test it last time because of control and shifter issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Elyria, OH 44035

Marie V

Job Details: 09/25/2023

Replaced both controls and thermistor. Set to recommended. Op test okBrought cores for return

We serviced a

MAYTAG DRYER

Model MGDB850YG0

Near Madison, OH 44057

Jason N

Job Details: 09/25/2023

"Installed hi limit thermostat. Ran dryer op test, good ignition and heat. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Seven Hills, OH 44131

Bill

Job Details: 09/25/2023

"Cc grinding noise, confirmed cc. Changed cam and hub from truck stock. opt test good. ; used 1 W10528947 (Hub), and 1 W10721967 (Cam) from stock"

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

Bill

Job Details: 09/25/2023

"Cc lower oven not working, confirmed cc. Found lower thermal fuse to be open. Changed thermal fuse, tested opt test good. Advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Strongsville, OH 44136

David R

Job Details: 09/25/2023

"Cc unit control will sometimes power off by itself, change numbers by itself or wont them make a selection, also right FF gasket ripped and coming apart. Verified control, will not let me change temp for either FF or FZ temp. Gasket ripping, could be letting warm air into fridge, would recommend replacing the right FF gasket..; ordrng 1 WPW10503278 (Control) and 1 W10830162 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Strongsville, OH 44136

David R

Job Details: 09/25/2023

"Replaced control, clutch, harness, latch, rotor and stator. All components working. Diagnostics good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Cleveland, OH 44128

David R

Job Details: 09/25/2023

"Replaced water filter housing. Tested, good. Water dispenser good and ice is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Parma, OH 44134

David R

Job Details: 09/25/2023

Found water shooting from ice maker valve when getting water from dispenser. Power getting sent to both valves at same time. Ordering main control and dual valve. ; ordrng 1 W11035752 (Main control) and 1 WPW10312696 (Dual valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Royalton, OH 44133

David R

Job Details: 09/25/2023

Found hairline crack on old Valve. Replaced new valve. Good. No leaks. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near North Royalton, OH 44133

David R

Job Details: 09/25/2023

"Cc unit will go through cycle and when it gets to Clean it will start flashing 4 times then starts beeping, intermittently.Errors 8/4 overfill switch, 9/2 draining, 10/2 vent wax motor. Ran a rinse only, when cycle was almost done, unit started beeping and draining. Overfill switch seems to be activating intermittently as if there was an issue. No water in tray. Would suggest replacing control and overfill switch ; ordrng 1 W11545764 (Overfill switch sensor) and 1 W11629911 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB980BG0

Near Strongsville, OH 44136

David R

Job Details: 09/25/2023

"Cc loud noise when spinning and also has been getting UL code. Spin basket by hand, can hear it making noise without even going into a spin. Pushing down basket and bouncing more than it should.Will need tub, basket, hub, sensor and suspension rods. ; ordrng 1 W10381077 (Tub asm, w heater and bearing) and 1 W10549509 (Basket) and 1 W10820039 (Hub) and 1 WPW10178988 (Rps sensor) and 1 W10440786 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW88HEAC0

Near Gates Mills, OH 44040

Joe O

Job Details: 09/22/2023

"Cc: not powering onFound control receiving proper power. Found control is putting out 5v but 12v is missing. Needs controlPart shows out of stock. Office to reschedule; ordrng 1 W10422888 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Cleveland, OH 44111

Manny

Job Details: 09/22/2023

"Cc that unit wasnt making ice now it is but still wants it diagnosed to make sure everything is good, ran test and all passed, unit working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near North Olmsted, OH 44070

Marie V

Job Details: 09/22/2023

"Cc that the unit is leaking. Diagnose unit and found that ice door is not closing all the way causing condensation and making unit drip from dispenser. ; ordrng 1 W11678832 (Door ice)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, OH 44134

Marie V

Job Details: 09/22/2023

"Replaced water valve. Cycled both ice makers, tested water at the door, no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Amherst, OH 44001

Angel

Job Details: 09/22/2023

"Steamed out evaporator, Replaced control board and harness opt test good."

Our Service

Our Training