We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Conneaut, OH 44030
Dan H
Job Details: 06/10/2022
"Customer complaint that unit is not heating, confirmed, found unit not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
AMANA RANGE
Model ACR2303MFW5
Near Lorain, OH 44052
Angel
Job Details: 06/10/2022
Cc that the oven will not work or the two left elements. Verified in back and terminal block was good and power coming to it. Looked at harness and saw that the harness was burnt out because it was pinched against the back panel. Harness had enough slack to fix issue tested unit and oven and burners started working as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Aurora, OH 44202
Brian M
Job Details: 06/10/2022
Cc of noise found noise coming from Found motor bearing loud Needs motor and wheel ; ordrng 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Elyria, OH 44035
Marie V
Job Details: 06/10/2022
Replaced heater, no leaks. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cleveland, OH 44113
Jason N
Job Details: 06/10/2022
"Cc unit making loud noise during water fillReplaced dual Inlet valve using custom supplied pre Id part. Ran ice maker manual cycle, no abnormal noise heard. Op test good."
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 06/10/2022
Ran spin cycle twice and rinse and spin with few towels it work all cycles cannot duplicate issue is a mystery unit working as design
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Austinburg, OH 44010
Dan H
Job Details: 06/10/2022
"Customer complaint that unit is not washing dishes and not heating, Ran diagnostics test cycle, found f7e1(no heat) error code, unit completed test cycle, wash motor never started, heater is working, unit needs new control and sump assembly, customer does not want repair ; ordrng 1 W10909702 (Cntrl) and 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Maple Heights, OH 44137
Brian M
Job Details: 06/10/2022
Cc unit not spinning Wire popped off motor Put wire back on OP Test Ok
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV173KBB
Near Austinburg, OH 44010
Dan H
Job Details: 06/10/2022
"Customer complaint that unit just hums and doesnt heat, confirmed, unit needs new magnetron , customer does not want repair ; ordrng 1 5304463439 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS04
Near Chagrin Falls, OH 44022
Joe O
Job Details: 06/10/2022
Cc: inner glass dirtyFound baked on debris on glass. Advised customer on cleaning. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorain, OH 44053
Angel
Job Details: 06/10/2022
Replaced heater tested unit for leaks. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 06/10/2022
Cc that unit will not drain at the end of the cycle but once it cools down it will drain. Unit will need drain pump replaced. Replaced drain pump from truck stock. Opt test ok.; used 1 W10876537 (PUMP-DRAIN) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon Lake, OH 44012
Angel
Job Details: 06/10/2022
"Cc that unit had an F8E4 error code displaying. Confirmed unit had an F8E4 float switch open looked underneath removed drip pan and had some water removed water ran a test cycle and it ran good could not detect any leaks but did notice when i opened the door unit had suds explained to customer that over suds can cause a leaking issue and gave them some of our test packages to try them out, also replaced drain pump because it could be overheating and not draining when it has too and causing the issue as well. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Brooklyn, OH 44144
Jason N
Job Details: 06/10/2022
"Installed gearcase, slider and washplate. Ran auto test and calibration. All functions passed, no abnormal noises. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Middleburg Heights, OH 44130
Corina B
Job Details: 06/10/2022
"Cust showed pop, sent pic. CC that the unit is not holding temperature. Checked the bake element, good. Checked the power, good. Heated oven to 450* waited 10-15 minutes after buzzer. Good temp. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 06/10/2022
"Replace heater element ,opt test ok"
We serviced a
KENMORE WASHER
Model 110.429262
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/10/2022
"Cc: not working after washing rubber back rugs, not drainingFound rubber backing under basket and in basket. Put shop vac on drain hose. Unit draining. Advised customer cannot remove rubber backing from under basket. Advised customer to run unit a few times and clear screen. Op test ok"
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Cleveland, OH 44103
Joe O
Job Details: 06/10/2022
"Cc: not working, bleach leaking on floorFound hose for bleach came disconnected. Found lid switch tripped. Needs switch; ordrng 1 12001514 (switch assy. w/f), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Avon Lake, OH 44012
Angel
Job Details: 06/10/2022
"Cc that unit is still having the bad smell and theres a lot of moisture building up around mullion and bottom of seals causing it to drip on to the floor the liners are warp on the doors and if i replace the seal it will pull the insulation off as well unit will need drain tube to fix smell issue and the right and left door because one has a warped liner and the other is pulling on the insulation if i try to remove seal, also ordering mullion because its damaged as well. Office to reschedule customer when they get tracking on doors. ; ordrng 1 LW10341284 (Right door) and 1 LW10341416 (Left door) and 1 W10806457 (Mullion) and 1 W11084807 (Drain tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Garfield Heights, OH 44125
Brian M
Job Details: 06/10/2022
Cc handle loose Found set screw Missing Needs handle ; ordrng 1 W11045125 (handle)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Strongsville, OH 44136
Corina B
Job Details: 06/10/2022
Replaced the control and harness. Steamed out the evaporator. Will need an ui. Did not need the pan. Brought core back for return. ; ordrng 1 W11089931 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Cleveland, OH 44128
Brian M
Job Details: 06/10/2022
Cc unit not working Verified unit getting power only drum light is turning on Needs control and ui Office to schedule parts not in stock ; ordrng 1 W11419056 (Ui) and 1 W11525997 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVWH8
Near Westlake, OH 44145
Jason N
Job Details: 06/10/2022
"Cc unit not making iceFound no ice in container. Ran manual ice maker harvest test. Ice maker will not index, checked power to ice maker, good at 118v. Replaced ice maker using truck stock part. Cycled ice maker, indexed and filled mold with water. Advise customer to allow up to 48 hrs for full container. Op test good. ; used 1 WPW10300024 (Icemaker) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near East Cleveland, OH 44112
Joe O
Job Details: 06/10/2022
Installed heating element. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44118
Joe O
Job Details: 06/10/2022
Cc: rattling noise in spinRan drain and spin. Found hoses hitting back of machine. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Highland Heights, OH 44143
Joe O
Job Details: 06/10/2022
"Cc: noiseCustomer stated had different company out and stated it needed both evaporators. Found temps in ff section at 38 degrees, and freezer at 1 degree. Unit has good frost pattern, fans sound healthy. Compressor sounds healthy. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Jason N
Job Details: 06/10/2022
"Swapped over all parts to new tub. Ran wash test before install to check for leaks, none found. Reinstalled unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/10/2022
"Replace led,opt test ok"
We serviced a
GE DISHWASHER
Model GLD4458R10CS
Near Elyria, OH 44035
Marie V
Job Details: 06/10/2022
"Replaced drain hose. Tested unit few times, no leak. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Columbia Station, OH 44028
Marie V
Job Details: 06/10/2022
Verify heater is updated. Showed cust. Cc that the unit does not wash it will show h2o on display. Confirmed. Water valve was not operating. Replaced water valve. Tested unit. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Olmsted Falls, OH 44138
Marie V
Job Details: 06/10/2022
"Cc that the unit makes ice but wont dispense. Confirmed. Found left hand side door warped. Will need new door. Showed cust a padto install so it works , cust will call whirlpool regarding door. Nothing that cust did to cause that. Op test ok; ordrng 1 W11435353 (Door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Westlake, OH 44145
Marie V
Job Details: 06/10/2022
Cc that the door did not shut lol the way and she had to removed drawers in order to close. Confirmed. Found one of the bins that it was not sitting properly. Corrected issue op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Strongsville, OH 44136
Corina B
Job Details: 06/10/2022
CC that there is water leaking into the bottom of the ff section. Found the drain pan bowing up. Will need a new drain pan. Checked the water and ice no leaks. ; ordrng 1 W11457241 (Drain pan)
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXM01
Near Brecksville, OH 44141
Corina B
Job Details: 06/10/2022
"CC that there is no water coming out of the dispenser. Confirmed. Advised cust to replace the saddle valve with an inline valve. Remote filter from the housing, has good water flow. Will need a new housing. ; ordrng 1 WPW10121138 (Housing) and 1 2260503MG (Cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Painesville, OH 44077
Dan H
Job Details: 06/10/2022
"Customer complaint that washer latch is broken, confirmed, found lid lock physically broken, installed new lid lock, op test good"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Parma, OH 44134
Corina B
Job Details: 06/10/2022
CC that there is a scrapping noise. Confirmed. Found the support roller seized. Replaced the support rollers and idler pulley. Let unit run for awhile. No noise. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent? Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/10/2022
Seal on door that prevents air flow to go inside ice box keeps coming out ordering customer going to install seal ; ordrng 1 WPW10287601 (Seal on ice door)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Westlake, OH 44145
Angel
Job Details: 06/10/2022
"Replaced parts, door closes if you close the door manually but if you let the door go on its own when it hits the mullion it will pop out a little because of air pressure so we explained to the customer, we called techline and Spoke with Joel and we explained issue and he stated that if all parts were replaced and the door closes fine when you shut it manually and doesnt pop open they have to close the door manually and not let it shut by it self. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/10/2022
"Replace panel,opt test ok"
We serviced a
KENMORE WASHER
Model 110.45862403
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/10/2022
"Cc f2 error Nothing in pump Advised ; ordrng 1 280187 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, OH 44118
Brian M
Job Details: 06/10/2022
Installed gasket OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC2
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/10/2022
"Cc unit not heating Needs heater and fuses replaced ; ordrng 1 WP3387747 (element) and 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44110
Jason N
Job Details: 06/10/2022
"Cc unit not making iceVerified ice maker turned on. Ran manual test cycle, ice maker would not test cycle. Replaced ice maker using customer supplied pre Id part. Reran test cycle, ice maker indexed and filled mold with water. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Mentor, OH 44060
Joe O
Job Details: 06/10/2022
"Installed control. All lights and cooling shut down. Re installed old control. Nothing working. Checked voltages to control. Control receiving proper power. Spoke with Frigidaire tech line. Stated needs ui, when ui was disconnected the control realized it had a communication issue and will not allow unit to run. Needs ui; ordrng 1 5304528575 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/10/2022
Cc washer bouncing around Found unit to be unbalanced leveled unit but customer floor is not leveled unit seems to be vibrating over to the un leveled floor section Not much we can do Advised to add vibration feet to help with that
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mayfield Heights, OH 44143
Brian M
Job Details: 06/10/2022
Installed fill tube and heater OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Painesville, OH 44077
Dan H
Job Details: 06/10/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at-2 degrees freezer section door mount is damaged, tracks are seized, found evaporator frozen solid, defrost heater is working, unit needs new freezer section door, defrost thermostat , tracks and control; ordrng 1 LW10858419 (Frz door) and 1 W10316760 (Thermistor) and 1 WPW10397636 (Track lh) and 1 WPW10397635 (Track rh) and 1 W11035836 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Kirtland, OH 44094
Dan H
Job Details: 06/10/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 42 degrees, freezer section temperature at 18 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, ice chunk on top right corner of evaporator , system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44134
Corina B
Job Details: 06/10/2022
"Replaced the heater. Started a cycle, no leaks. Drain hose fell off when pulling unit out. Reattached the drain hose. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Euclid, OH 44119
Jason N
Job Details: 06/10/2022
"Cc unit not cooling, not freezing anymoreFound freezer temperatures at 48 degrees, ff section at 56. Checked frost pattern on evaporator. No frost pattern, compressor is running. Unit has refrigerant leak at evaporator. Will need evaporator and compressor replaced. ; ordrng 1 W10836706 (Evapaorator) and 1 WPW10507886 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Montville, OH 44064
Joe O
Job Details: 06/10/2022
Installed harness. Op test ok
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Roaming Shores, OH 44084
Brian M
Job Details: 06/10/2022
Cc of noise Found coming from idler pulley Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 06/10/2022
"Customer complaint of gas smell after use, no leaks at gas line, could smell gas in drum when dryer was opened, unit needs new gas valve; ordrng 1 WP8318277 (Gas valve)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Perry, OH 44081
Dan H
Job Details: 06/10/2022
"Customer complaint that unit is not agitating, ran diagnostics no error codes found, unit is not shifting from spin to agitate, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (Shifter) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Parma, OH 44129
Corina B
Job Details: 06/10/2022
CC that the unit will not spin. Confirmed. Found the hub worn. Replaced the hub from t/s. Ran a calibration. Advised cust 6-8 bath towels equals a full and to check pockets for change. Opt test ok. ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44129
Corina B
Job Details: 06/10/2022
"Replaced the heater. Started a cycle, no leaks. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Angel
Job Details: 06/09/2022
Cc that unit will not drain. Verified and i could hear the pump running but would not drain the water so i used my shop vac and removed water took out drain pump but looked good it was not clogged up or damaged but i still replaced it but than noticed towards the back of the unit that the hose was not routed properly and when i removed unit from spot the hose was crimped so i removed drain hose and rerouted the hose properly tested unit and it started draining as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/09/2022
Found water on drip pan but could not find where it was leaking advise customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Brecksville, OH 44141
Marie V
Job Details: 06/09/2022
"Took PoP. Cc that the unit never worked since first day. Confirmed temps are 70* on both sections. Compressor is not running. Getting 5volts and drops to 0V then back to 55V then back to 0. Verify control , set temps to recommended and lights on control starts to go back and forth. Unit will need new board. Office will contact once they have eta on the part.; ordrng 1 W11595220 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ
Near Cleveland, OH 44135
Gabriel P
Job Details: 06/09/2022
"Level door,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Burton, OH 44021
Brian M
Job Details: 06/09/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model MER5730AAA
Near Cleveland, OH 44109
Gabriel P
Job Details: 06/09/2022
"Found light bulb damage also door switch wire came loose correct issue,opt test ok ; used 1 8009 (APPLIANCE BULB) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
Gabriel P
Job Details: 06/09/2022
Customer complaint that it stop mid cycle ran diagnostic found f9e1 error code long drain check drain install is good check inside pump is good ran calibration and auto test pass running rinse and spin it fill and agitate then drain and spin pass I advise customer not to overload it and to follow 6 to 7 regular towels is a full load and use two tablespoon of detergent it should be enough and when is off balance pause unit and re arrange the load then press start and it will continue where it left off
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Elyria, OH 44035
Gabriel P
Job Details: 06/09/2022
As right now noise Im hearing are normal customer also said unit is under warranty but has no receipt and he will not paid svc advise him to call rental center and get us and authorization otherwise he will be bill ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS3
Near Avon, OH 44011
Marie V
Job Details: 06/09/2022
"Took PoP and ran entitlement is under warranty. Cc that the cooktop does not works but oven does works. Confirmed. Unit cook top is beeping. Removed glass cook top and verify power going to UI, 5 to 6 vole DC. Unplugged ui and plugged back in, showed error code of F47-Power supply from Induction Power Control (IPC) to User Interface is missing or WIDE communication error between UI and Induction Power Control (IPC) or an open fuse on the filter board. Ordering UI and module.; ordrng 1 W10886867 (Module) and 1 W11208294 (Display)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LW1
Near Parma, OH 44129
Marie V
Job Details: 06/09/2022
"Cc that the unit strips breaker when you plug it in. Unit was unplugged, took back panel off and inspected all connections and control board. Good. I unplugged everything off the board and plugged in unit. Started plugging in one at the time. It did. It stripped breaker. Tested all burners and both broil and bake . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austinburg, OH 44010
Brian M
Job Details: 06/09/2022
Installed controls OP Test Ok
We serviced a
GE DRYER
Model GTD65GBSJ3WS
Near Chardon, OH 44024
Brian M
Job Details: 06/09/2022
"Cc belt broke Found belt broke Needs belt ; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Corina B
Job Details: 06/09/2022
CC that the unit will not agitate. Confirmed. Found the washplate spinning freely. Checked the splines are worn. Will need a new washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10752187 (Screw)
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Strongsville, OH 44149
David R
Job Details: 06/09/2022
Replaced fan and defrost thermostat in FF. Fan working. Give 24 hours to return to normal temps. Op Test Ok
We serviced a
GE REFRIGERATOR
Model GBSC0HCXCRWW
Near Geneva, OH 44041
Jason N
Job Details: 06/09/2022
Cc unit freezer light not workingChecked freezer light socket. Found connector had popped off back of socket. Plugged in. Freezer light op test good.
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/09/2022
Installed module. Ran boil test on all burners. All heated and boiled water. Op test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/09/2022
Cc: interior lights not working. Found leds receiving proper power. Found service pointer. Needs 12 led modules. Office to reschedule ; ordrng 12 W11484836 (Module)s
We serviced a
GE WASHER
Model GTW725BSN0WS
Near University Heights, OH 44118
Joe O
Job Details: 06/09/2022
"Cc: hingesFound u it does not need hinges. Lid broken around hinge. Needs lidTook unused parts for return. ; ordrng 1 WH44X26695 (glass frame asm xl l), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma, OH 44134
Manny
Job Details: 06/09/2022
"Door is all scratched up see pics, reordering door, advise customer to open the next door and do a quick visual inspection of It to make sure is not damaged or scratched. Office to contact customer for next service appointment ; ordrng 1 LW10599407 (dor-fip)"
We serviced a
MAYTAG DRYER
Model MGDC300XW3
Near Madison, OH 44057
Dan H
Job Details: 06/09/2022
"Customer complaint that unit is not drying properly, started timed dry cycle, burner lit, unit heated, found outside vent partially clogged, cleared, burner is short cycling, unit needs new coils , installed new , coils, op test good ; used 1 279834 (COIL) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44129
Marie V
Job Details: 06/09/2022
Replaced motor and thermostat. Op test okAlso advise cust to clean lint trap after every load.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/09/2022
"Cc: leaking, not runningFound hoses swelling. Advised customer to replace hoses. Found tub cracked. Needs tubTub out of stock. Office to reschedule Serial number incorrect. Found goods issue date in entitlement; ordrng 1 W11219115 (Tub)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/09/2022
"Cc unit lid not locking and fault codRan diagnostics, found code f5e3 for lid lock will not unlock and f2e1 for stuck key. Ran manual lid lock test, lid lock is working but will not lock the lid. The left hinge area is cracked causing the lid to not sit flush. Unit will need lid replaced. ; ordrng 1 W11259006 (Lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44110
Corina B
Job Details: 06/09/2022
CC that the unit is not cooling. Confirmed 83* in ff and Fz. Found the compressor is seized. Will need a new compressor. Office to reschedule appointment ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Avon Lake, OH 44012
Corina B
Job Details: 06/09/2022
CC that there was watermelon and grapes freezing. Ff 42-40*. The fruit was on second shelf from the top. Advised cust to lower the fruit. Replaced the diffuser. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/09/2022
Replaced mag and cap OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/09/2022
Cc of leak Inspected unit no signs of water Ran auto test no leaks found Completely filled drum up inspected again No leak Advised to watch Could not duplicate
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/09/2022
Cc that unit started loosing cool again. Checked pressures and unit was at 10 vacuum on low side and 153psi on high side turned off unit and it equalized at 8psi on both sides. Called BJ and said that it has to be loosing freon again and asked me to call techline. Called techline and spoke with Steve explained issue and stated to try to put unit into a deep vacuum for at least 30mins because it seems like if it would have air or moisture in the system and than recharged unit to see what happens. Put unit into a deep vacuum waited for about 15mins to make sure it would stay in a vacuum and after 15mins the needle went from 30 vacuum to 27 vacuum so unit had a small leak somewhere pressurized it with nitrogen again and could not find the leak so i sprayed the high side line and it was good also tried to pull on the capillary line which Ive seen them leak around there and could not hear anything but was making some small bubbles one i pulled on it the line started leaking bad and tried to push it back to slow down the leak and the line just snapped. Called techline spoke with Austin explained issue and stated u it is not repairable and said some times if the line has a leak it could corrode the line and if you pull it it can snap also stated unit is going under review and they will contact the customer for further steps.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Avon, OH 44011
Angel
Job Details: 06/09/2022
Cc that led in freezer was out. Verified and led in freezer was good it was just dimmed because one of the leds underneath ice maker was out replaced it and all light started working as should. Opt test ok.
We serviced a
GE DISHWASHER
Model GLDT696TSS00
Near Westlake, OH 44145
Angel
Job Details: 06/09/2022
Cc that unit is not latching and its not doing anything on/off light stays on and it wont let you select anything. Tried resetting unit but didnt work also tried running diagnostics and did not work either. Unit will need latch and ui. Went to look up parts and control board and ui come as a whole assembly and part is no longer available or make a replacement part. Will not be able to fix unit.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon Lake, OH 44012
Corina B
Job Details: 06/09/2022
Replaced the heater. Ran a cycle. No leaks. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44120
Corina B
Job Details: 06/09/2022
Replaced the heater. Started a cycle. No leaks. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44122
Corina B
Job Details: 06/09/2022
Replaced the heater. Started a cycle. No leaks. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Independence, OH 44131
Manny
Job Details: 06/09/2022
"Replaced control and print still not align with selector knob, call techline spoke to Robert, he advise replacing the knob and see if that helps, took core for return, customer will install the part when arrives; ordrng 1 WPW10558463 (knob)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 06/09/2022
"Customer complaint that unit trips outlet when drain pump is on, unit is plugged into a gfci outlet, advised customer unit should be on a dedicated non gfci outlet, customer started drain and spin cycle, drain pump is pumping, gfci did not trip, ran drain and spin cycle again unit completed drain and spin cycle, gfci did not trip, unable to duplicate the problem , unit is operating as p"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/09/2022
Replace door opt test ok
We serviced a
MAYTAG WASHER
Model mhw5100dwo
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/09/2022
Customer complaint of some time drain and some time it dont check drain pump filter found alot of wax build from detergent clean the put back together ran a rinse and spin cycle
We serviced a
FRIGIDAIRE RANGE
Model LFEF3018TWD
Near Conneaut, OH 44030
Dan H
Job Details: 06/09/2022
"Customer complaint that left rear element is not working, found connector missing terminal on infinite switch, corrected, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Conneaut, OH 44030
Dan H
Job Details: 06/09/2022
"Customer complaint that lower spray arm is falling apart, confirmed, unit needs new lower spray arm; ordrng 1 5304517982 (Orbital sprayer) and 1 5304517981 (Spray arm)"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Broadview Heights, OH 44147
David R
Job Details: 06/09/2022
"Replaced motor, now the motor and control both have been replaced per techline. Ran a drain and spin, good, draining and spinning normally. Ran a light normal cycle to check agitating, good. Unit is good, Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
David R
Job Details: 06/09/2022
"Replaced main control and encoder. Ran diagnostics, good. All components working. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44125
David R
Job Details: 06/09/2022
"Customer said clothes are washing good and coming out good, had concerns about cycle change and when it adds water and drains and spins. Let customer know I did not change any electronic parts such as main control. All parts change where mechanical and has nothing to do with change into cycles. Cycles are working normally and clothes are coming out clean. Unit is good. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW2
Near Broadview Heights, OH 44147
Marie V
Job Details: 06/09/2022
"Cc that the unit is loud. Confirmed. Verify blower wheel. Cleaned it up. Still making rattlingr noise, replaced belt, rollers and pulley from T/S. Still making noise. Took drum and everything off unit, tested it. Motor has an excessive vibration. Will replace motor and wheel. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Wheel) and 1 4392067 (Dryer kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Jefferson, OH 44047
Dan H
Job Details: 06/09/2022
"Customer complaint that unit is not starting, confirmed, unit flashing f2e2(no response from user interface) error code, unit needs new, user interface ; ordrng 1 W11302464 (Ui)"