We serviced a
JENN-AIR COOKTOP GAS
Model JGC1536ADS15
Near Cleveland, OH 44143
Jason N
Job Details: 01/06/2022
"Cc unit will sometimes keep clickingCustomer noticed when she cooks and sets wet pot lids on the unit, thats when it usually starts to act up, she turns unit off at breaker and waits a few hours then its fine. Unit is working as designed at this time. Advised customer that any moisture near burner heads or knobs can cause unit to intermittently spark due to the way the spark circuit works, and if moisture is introduced she would have to wait until the affected parts dry before unit will resume normal operation. Customer understands and will correct."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Cleveland, OH 44113
Marie V
Job Details: 01/06/2022
"Took POP. Cc that the freezer is working but fresh food section is not. Confirmed. Took temps 60* fresh food and -2* on freezer, evaporator fan is not working. But also found condensation inside at the top could have been warm air entering and stopping the fan from operating. Advice to allow 24 hours to cool down. Op test ok; ordrng 1 W11369036 (Fan motor)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Westlake, OH 44145
Angel
Job Details: 01/06/2022
"Cc that unit is displaying a F2E1 error code. Confirmed unit has a F2E1 stuck key unit will need ui replaced unit does not have warranty gave customer estimate and customers stated that he is going to jenn air to see if they can at least cover for parts.; ordrng 1 W11229663 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Mentor, OH 44060
Corina B
Job Details: 01/06/2022
"CC that the lights are flashing. Confirmed. Checked the door switches, good. Will need the lights.; ordrng 1 WPW10515058 (Light) and 2 WPW10515057 (Light)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near North Ridgeville, OH 44039
David R
Job Details: 01/06/2022
"Cc unit took 2 days after replacing icemaker in December and worked for about a week and a half. Checked hinge and looks like wires might be getting cut through, causing electrical short. Also water line is frozen, getting voltage but door heater not coming on. Will need door. Ordering door and icemkaer as well. ** requesting double labor ; ordrng 1 LW11026428 (Left door black stainless) and 1 W10873791 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 01/06/2022
"Replaced dispenser, ran diagnostics cycle no leaks opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Chardon, OH 44024
Brian M
Job Details: 01/06/2022
Cc no ice Found during test 56 icemaker fill test water just goes directly to drain pan Called Frigidaire non repairable file
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakewood, OH 44107
Marie V
Job Details: 01/06/2022
"Cc that when the unit goes to a spin cycle it walks and shuts off. Ran diag found error code F8E5 off balance load detected. Ran auto test pass. Added some clothes to the unit and got them wet and ran drain and spin. Pass. Explain cust that they can load them unit with the prefect amount of clothes or less and it can still go off balance because clothes moves around while cleaning. Pushed down on basket, it bounced once, shock are good. Also I put the clothes all in one side and put it on high speed spin, unit started shaking a lot and cust said this is how it does, explain that I set the unit off balance to show him that is the clothes inside not the unit, if clothes goes on one side they have to rearrange it. Unit is working as designed.Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/06/2022
Cc that they were trying to install unit and a bracket fell and sparked so they unplugged it. Verified and found that the bracket thats on top where the screw that holds up the unit goes fell i opened up unit reinstalled bracket made sure everything else was good reinstalled the unit itself and tested it. Opt test ok. Explained to customer to not over tightened next time so that this issue will not happen again.
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model Fgmv176ntf
Near Mentor, OH 44060
Corina B
Job Details: 01/06/2022
"CC that the unit stopped working. Confirmed. Found the door switch bracket loose. The fuse to the power supply board open. Replaced the fuse. Tested several times, did not trip the fuse. Opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Fairport Harbor, OH 44077
Dan H
Job Details: 01/06/2022
"Customer complaint that water filter is stuck, confirmed, found filter head mount snapped off, unit needs new water filter head mounting plate; ordrng 1 WP67001668 (Plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Willoughby, OH 44094
Corina B
Job Details: 01/05/2022
"CC that the unit is loud when dispensing the ice. Confirmed. Checked the ice cubes, good. Checked the ausgor motor without ice, good. Re inserted the ice bin. No abnormal noise. Advised cust to empty the bin every 7-10 days. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES
Near Willoughby, OH 44094
Corina B
Job Details: 01/05/2022
Replaced the switch. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fairview Park, OH 44126
Manny
Job Details: 01/05/2022
"Cc unit is leaking every time we used it, ran diagnostics cycle, unit completed cycle with no leaks, fill unit and tilted back to see if any water is coming out of the bottom, no water, floor is soaked there is a trail of water coming from inside a cabinet with a sink, opened the cabinet and theres is where the water is coming from. Unit is working as designed, advise customer to call plumber to fix leak, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near North Royalton, OH 44133
David R
Job Details: 01/05/2022
"Cc unit not making ice. Found ice maker arm up in off position. Put down to turn on. Cycled and called for water, good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Customer complaint that unit is not agitating, ran diagnostics found f0e3(over loaded) error code, ran manual test cycle, unit agitates and spins, belt starting to squeal during spin cycle, installed new belt, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Customer complaint that unit is not cleaning dishes, found lower spray arm broken off, unable to reinstall, unit needs new lower spray arm, customer will install ; ordrng 1 W11550888 (Spray arm)"
We serviced a
GE DISHWASHER
Model GDF610PSJ5SS
Near Willoughby, OH 44094
Corina B
Job Details: 01/05/2022
"CC that the unit will start if you unplug the unit. Checked the cord, good. Found wires chewed. Will need a new harness and control ; ordrng 1 WD21X24901 (Control) and 1 WD21X21690 (Harness) and 1 WD21X23856 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Cleveland, OH 44115
Jason N
Job Details: 01/05/2022
"Cc unit not coolingFound unit at room temperature. Checked frost pattern on evaporator. No frost pattern. Unit has refrigerant leak. Will needs sealed sealed system repair at recharge. Evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10836706 (Evaporator) and 1 W10843121 (Filter drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near North Royalton, OH 44133
Marie V
Job Details: 01/05/2022
"Verify pressure in unit had 0. Added 145 psi of nitrogen couldnt find a leak called tech line Leon separate the line at the heat loop if found a leak is non reparable. could not find the leak at the heat loop either, will order Orion boar because compressor did not came with it, without it cant complete repair. ; ordrng 1 W11336586 (Orion board)"
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Highland Heights, OH 44143
Corina B
Job Details: 01/05/2022
"CC that the rinse cycle does not turn off. Started a rinse cycle, filled and stopped. Will need a new valve.; ordrng 1 134964020 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Manny
Job Details: 01/05/2022
"Replaced heater, ran diagnostics cycle opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM02
Near Westlake, OH 44145
Manny
Job Details: 01/05/2022
"Cc unit not cool in RC. Found evap cover full of frost, steamed (45 mins to steamed) found damper motor completely rusted out and wont go to close position and retainer foam seems to have melted , evap fan is a little noisy and evap thermistor is open,; ordrng 1 W11087438 (motor-evap) and 1 WPW10248595 (control damper) and 1 W11225849 (retainer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rocky River, OH 44116
Manny
Job Details: 01/05/2022
"Replaced diffuser, ran test mode activated damper motor multiple times, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Lakewood, OH 44107
Jason N
Job Details: 01/05/2022
"Cc unit smells bad and doesnt clean all the time. Ran auto test, all functions passed. Did not notice any foul odor from unit at this time. Advised customer run clean washer cycles on occasion. Unit is operating as designed at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB00
Near South Euclid, OH 44121
Corina B
Job Details: 01/05/2022
Replaced the drain pan. Opt test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model TH11247289
Near Fairview Park, OH 44126
Manny
Job Details: 01/05/2022
"Replaced listed parts and leveled unit, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Jason N
Job Details: 01/05/2022
"Cc unit lights lights not working right and sometimes no iceCustomer stated ice does not come out sometimes, has to fix something in the container. Found ice in ice container, iced does dispense. Pulled container, found auger coupling on end on container wore down. Unit needs ice container and auger impeller. Found right side door switch is broken, interior light will only come on when left side door is open. Unit needs door switch. ; ordrng 1 W11396033 (Door switch) and 1 W11185686 (Ice container) and 1 WP63052-2 (Auger impeller)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Cc unit not heating, checked all components and all operational, replaced thermal cutoff, ordering push to start switch ; ordrng 1 WPW10117655 (relay-pts)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ06
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Cc unit when started will click a couple times and not start. Clicking coming from control or door switches. Good light not working. Ordering control, switches, light and socket ; ordrng 1 W11342846 (Control) and 1 8206232 (Bulb) and 1 W10210871 (Socket) and 1 W11244490 (Interlock)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Kent, OH 44240
Brian M
Job Details: 01/05/2022
"Cc unit not getting water Found unit getting water but sump assembly just humming Needs sump ; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/05/2022
Complaint timer does not move Hooked up to power let run for about 20 min timer moved OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Brian M
Job Details: 01/05/2022
Cc no tumble Found motor weak will spin if helped Needs motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Middleburg Heights, OH 44130
Angel
Job Details: 01/05/2022
Cc that unit is grinding. Verified underneath washer and found oil splattered all around will need gearcase and slider replaced. Gave customer estimate and said that they rather buy a new one with warranty. Charged service service call.; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Replaced deli control, harness, seal. Steamed all ice, steamed water lines for ice maker. All components are running, unit is functioning as normal. No other parts needed. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Installed new door, op test good"
We serviced a
WHIRLPOOL RANGE
Model RS385PCBW0
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Customer complaint that unit only heats to 125 degrees then shuts off, confirmed, oven temperature sensor is good, unit needs new control, part is no longer available ; ordrng 1 4389570 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Cleveland, OH 44105
Brian M
Job Details: 01/05/2022
Installed filter head OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Installed new coupler and ice bin, op test good"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GM0
Near Westlake, OH 44145
Angel
Job Details: 01/05/2022
Cc that unit is leaking from drain hose. Verified and found that drain hose had multiple holes on it. Removed unit and replaced drain hose tested unit and no leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Cc unit not making ice. Found wires cut through. Customer paid SVC only, do not order parts. ; ordrng 1 LW11089000 (Door left stainless), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model MGR6600FW2
Near Cleveland, OH 44122
Brian M
Job Details: 01/05/2022
Ran entitlement in warranty Cc unit not baking Found unit just clicking Added ground strap Ran test bake to 350 Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Painesville, OH 44077
Dan H
Job Details: 01/05/2022
"Installed new led module and door gaskets, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bay Village, OH 44140
Angel
Job Details: 01/05/2022
Cc that unit is not washing clothes. Ran diagnostics and found that it is not agitating. Replaced shifter ran calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc leds out Found led pulled off and harness stuck in cavity can not get harness pulled down Called whirlpool non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Middleburg Heights, OH 44130
David R
Job Details: 01/05/2022
Cc unit not dispensing ice. Found wires at bottom of door cut through. Will need new door. Damper diffuser getting loud. Ordering door and diffuser. Let customer know that door will take weeks to get shipped out.** requesting double labor ; ordrng 1 LW10691266 (Door stainless left) and 1 W11164593 (Diffuser)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Roaming Shores, OH 44084
Dan H
Job Details: 01/05/2022
"Installed new user interface, op test good"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, OH 44012
Angel
Job Details: 01/05/2022
Cc that unit is still having the problem where unit shuts off and they would have to reset it to work. Verified that the wires in the junction box were not loose but they were good ran diagnostics and found error code F6E0 UI lost contact. I called whirlpool techline spoke Bruce with explained issue and said that if unit is still having same issue and has the error code for the UI to replace the harness from the UI to the control board. Ordering UI harness ; ordrng 1 W10575307 (Harness)
We serviced a
KENMORE DRYER
Model 1106732600
Near Solon, OH 44139
Brian M
Job Details: 01/05/2022
Cc unit will not start Found door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland Heights, OH 44106
Corina B
Job Details: 01/05/2022
"CC that there is water leaking into the ff section. Confirmed. Found the drain hose, clogged with rust. Cleared drain hose out. Found the drain pan with a lot of rust and holes. The light in the ff section is out. Will need a new drain pan and light; ordrng 1 W11162078 (Drain pan) and 1 W11130208 (Light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Dan H
Job Details: 01/05/2022
"Installed new rear led module in ice box, op test good"
We serviced a
GE REFRIGERATOR
Model GSE25HMHBHES
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Cc unit temp is freezing some FF items and noise in FZ. Could be related problems. Found the grommet part on FZ fan loose tightened with pliers and put back in place, no noise. Also up temp to 40 in FF and 1 FZ. Customer to monitor. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Avon Lake, OH 44012
Angel
Job Details: 01/05/2022
Cc that hot water line is leaking. Verified and found that the valve was stripped so i replaced with the new one also checked seal on hose flipped it around and retightened tested to make sure it wont leak. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Solon, OH 44139
Brian M
Job Details: 01/05/2022
Installed diffuser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Customer had POP, took pics. Cc unit light behind all options not coming on, display screen works. Ordering UI. ; ordrng 1 W11478519 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44122
Jason N
Job Details: 01/05/2022
"Cc unit not working Customer stated the unit will not let him select options on the touch panel, will only beep. Ran diagnostics, found codes f5e1 for lid switch fault. Replaced lid latch assembly using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Replaced FZ light, tested, all lights good. Op test ok."
We serviced a
GE RANGE
Model PGB995SET2SS
Near Madison, OH 44057
Dan H
Job Details: 01/05/2022
"Customer complaint that neither upper or lower oven are heating, Confirmed found igniters weak, unit needs new upper and lower igniters; ordrng 1 WB13X25263 (Igniter) and 1 WB13X25262 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc things seem to be hotter Ran unit on timed dry on high heat Temped exhaust heat at 146 let run for several cyclings no issue observed at this time Advised to watch
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/05/2022
Replaced control and water valve ran calibration and auto test. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Cc dispenser door not opening and goop like substance coming out of console, removed door panel and removed UI to see where goop is coming from, goop seem to be a spillover and got between door panel and Console. Replaced dispenser ran diagnostics cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Willowick, OH 44095
Corina B
Job Details: 01/05/2022
"Replaced the gear case, clutch, stator, rotor, slide and agitator. Ran a calibration. Started a rinse and spin. Opt test ok"
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Marie V
Job Details: 01/05/2022
"Replaced switch, op test no. Called bj element is getting power, found that element is open. Will need to be replaced.; ordrng 1 W10823692 (Element)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model GMH6185XVS2
Near Amherst, OH 44001
Marie V
Job Details: 01/05/2022
Cleaned all grease from unit. Replaced control and tested unit. Op test okBrought core for return
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Lorain, OH 44053
Marie V
Job Details: 01/05/2022
Replaced seal and control. No leaks. Op test ok
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB27S9DCB
Near Lorain, OH 44052
Angel
Job Details: 01/05/2022
"Cc that unit is throwing an f31 error code when you press to try to bake. Confirmed unit keeps beeping indicating an f31 error code which stand for a shorted temp sensor removed temp sensor and tested it and it was reading 1375ohms at room temperature will need temp sensor replaced. Ordering part customer said that they will install themselves. They just want us to order the part.; ordrng 1 316217002 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Angel
Job Details: 01/05/2022
Cc that the indicator light when unit finishes does not turn on. Verified and light works but she says it does not indicate that it is finished ran diagnostics and found error codes F6E3 F9E2 F6E4 F6E1 which F9E2 explains to replace control board. Tested unit and everything else is functioning as should will need to replace control board. Ordering part its covered under the extended 5 year warranty.; ordrng 1 W11120155 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/05/2022
Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES3
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/05/2022
"Installed control. Ran bake test to 300 degrees. No faults. Good heat, op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/05/2022
"Cc unit not turning onConfirmed unit will not power on. Replaced main control and console control using customer supplied pre Id parts. Ran dryer op test, good heat and functionality. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/05/2022
"Cc unit not spinning out.Ran diagnostics, found code f7e6 for motor fault. Ran manual spin test, unit did not shift into spin. Replaced shift actuator using truck stock part. Ran spin and drain test, unit spun out clothing load. Op test good.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairview Park, OH 44126
Manny
Job Details: 01/05/2022
"Cc unit starts and shuts off sometimes, tested all components unit is no heating while testing for voltage on high limit heater came off unit needs high limit thermostat ; ordrng 1 WP8557403 (thrmst-fix)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Replaced heater, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
David R
Job Details: 01/05/2022
"Cc unit not draining. Found rubber fitting stuck in end of house causing blockage. Removed, ran unit, filled up 5 times. Drained all water. Ran diagnostics cycle all the way through. All components working correctly. Called techline to document. Unit is good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc no ice Found fill tube clogged Cleared fill tube Ran test fill Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ravenna, OH 44266
Brian M
Job Details: 01/05/2022
Cc no ice Found ice chute clogged Cleared ice OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Ravenna, OH 44266
Brian M
Job Details: 01/05/2022
Cc icemaker leaking Found seal on front of icemaker mold to be leaking water ice broke container Needs icemaker and container Again customer wants to install ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10670845 (container)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Perry, OH 44081
Dan H
Job Details: 01/05/2022
"Customer complaint that unit is not starting, confirmed no sound from user interface, some keys are not working, unit is not starting, unit needs new control and user interface ; ordrng 1 W11130238 (Cntrl) and 1 W11130341 (User interface)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Berea, OH 44017
Angel
Job Details: 01/05/2022
Cc that unit has a F2E2 error code. Confirmed when i arrived unit was flashing F2E2 No response from UI. Replaced UI and harness tested unit and erased the last error code stored. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW2
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/05/2022
"Replaced bellow, started a load and showed cust that the water that sits on bellow does not comes out with the new one, also explain that you have to push a little harder now to close the door, because is a new bellow and is sealing properly with the door. Op test okOn the notes shows that Cust paid in full."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/05/2022
"Cc that the unit is in not working when in use it will stop running. Verify power at the control 55V, check terminal 55V, unplugged unit and plugged in on another outle, it started working good. Advice cust to have a electrician to come and take a look at the outlet. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Corina B
Job Details: 01/05/2022
"CC that the unit turns off to soon and there is a rattling noise. Confirmed. Found the cap to the gas line inside the dryer, removed the cap and lint from the blower wheel. Started a cycle on regular with wet towels, time started to go down the towels were not hit the moisture sensor. Lowered the front legs time started to go back up with the towels,s hitting the moisture sensor. Opt test ok"
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVWA2
Near Jefferson, OH 44047
Brian M
Job Details: 01/04/2022
"Cc of no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Rome, OH 44085
Brian M
Job Details: 01/04/2022
Cc of noise Found idler pulley damagedReplaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHT18171B1
Near Lorain, OH 44052
Angel
Job Details: 01/04/2022
Cc that unit is not cooling and leaking. Verified temperatures and unit in the freezer is at 0* and 2* ff section is at 60*. Explained to customer again that hes having this issue because freezer and ff section is so packed with stuff that its freezing everything in the back of unit and blocking the air vents freezing them up and with the temperature in the ff section it melts it making it leak. Had to steam out all ice and clear vent explained to customer that he will have to minimize the food. Unit is working as should just over packed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Kirtland, OH 44094
Jason N
Job Details: 01/04/2022
Cc unit top rack falling downFound upper rack rails separated. Found service pointer covering parts and labor. Ordering rack rails. ; ordrng 1 W11259786 (Track) and 1 W11259785 (Track)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Painesville, OH 44077
Dan H
Job Details: 01/04/2022
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Middlefield, OH 44062
Brian M
Job Details: 01/04/2022
Cc dryer not turning on found unit not getting proper power missing 240 Check power at outlet no 240 flipped breaker still no power Advised on electrician
We serviced a
GE DRYER
Model gfds260ef0ww
Near Painesville, OH 44077
Dan H
Job Details: 01/04/2022
"Customer complaint of loud clanking scraping noises, found motor mount not properly seated which cause bolt to pull out and strip hole, found blower wheel damaged, found belt chewed up, reinstalled motor mount properly, installed bigger self tapping screw into stripped hole, installed new blower wheel and belt from truck stock surplus, op test good ; used 1 341241 (Belt) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Angel
Job Details: 01/04/2022
Asked customer for POP and she stated that the unit is out of warranty since dec. 16th but that she called to make the appointment before the warranty went out. Cc that unit was not washing ran diagnostics and tried to make the unit agitate and it would not agitate will need shifter replaced with service pointer one. Replaced shifter ran a calibration and auto test unit working as designed. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/04/2022
Cc freezer light not workingReplaced freezer bulb using customer supplied pre Id part. Illumination returned to freezer section. Op test good.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Royalton, OH 44133
David R
Job Details: 01/04/2022
"Cc unit will not shut off, timer will stay in same position, will have to manual turn by hand. Getting 240 but not advancing. Will need timer. Ordering. ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, OH 44135
Angel
Job Details: 01/04/2022
Customer was just wondering if unit was electric or gas. I stated that it is a gas dryer and he would need a gas line from the house yo connect unit. Unit working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Rocky River, OH 44116
Angel
Job Details: 01/04/2022
Replaced ui and control board ran a calibration and auto test. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model BRD18V2W
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 13 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, customer does not want repair at this time ; ordrng 1 WP10442411 (Defrost thermostat) and 1 R0131577 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Willoughby, OH 44094
Dan H
Job Details: 01/04/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Brecksville, OH 44141
David R
Job Details: 01/04/2022
"Cc unit Hood Light not working. Customer already replaced bulb and socket. Found not correct power coking from control and also harness burned at wire connections on socket. Gave estimate to customer, customer paid SVC only. Do not order parts. ; ordrng 1 W11182110 (Control) and 1 W11302329 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brecksville, OH 44141
David R
Job Details: 01/04/2022
"Replaced striker and control, still not working. F6E3 communication error, F7E7 motor unable to reach RPM. Unit not spinning or agitating. Looks like slider also broke apart and damage clutch and stator, chipped. No wires are disconnected. Ordering parts needed. ** requesting double labor ** schedule as 2 count ; ordrng 1 W11568984 (Harness) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Parma, OH 44134
David R
Job Details: 01/04/2022
Will replace parts on return. Customer complaint humming from wash motor while running. Confirmed. Ordering pump motor **schedule as 2 count*** requesting double labor ; ordrng 1 W11416362 (Pump wash motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Olmsted, OH 44070
Marie V
Job Details: 01/04/2022
"Took POP.Cc that the unit is not washing and that the hot water was just going in even when it was shut off. When arrived unit was on wash but no water inside. Ran diag found error code F8E1 long fill no fill. F8E3 overflow conditions. Replaced water valve from t/s Surplus and started a normal cycle. Op test okExplain cust that thats the reason why unit is not continuing properly, because the water temp and while running it keeps adding water when it shouldnt. ; used 1 W11038689 (Valve) from stock"