Near Avon, OH 44011
Gabriel P
Job Details:
11/23/2018
WASHER WHIRLPOOL MVWC565FW1 No one home arrive at 12:28pm knock and call also office call then too no answer
Near Richmond Heights, OH 44143
Jeff M
Job Details:
11/23/2018
WASHER WHIRLPOOL WTW5000DW1 The unit has the a motor fault code I cleared the code check the windings tested good ran a quick cycle code came back the unit needs both more n control ; ordrng 1 W10636054 (cntrl-elec) and 1 WPW10677715 (MOTOR )
Near Avon, OH 44011
Gabriel P
Job Details:
11/23/2018
WASHER AMANA NTW4516FW2 "Unit was unplug when working on it plug in ran diagnostics calibration and auto test both pass ran error codes no error code,try starting normal cycle and pass"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/23/2018
WASHER MAYTAG MVWC565FW1 "Arrive to customer home,customer came outside and told us no service needed she said no more water and the water she saw it dry ."
Near Avon Lake, OH 44012
Brian B
Job Details:
11/23/2018
DRYER WHIRLPOOL WED4815EW1 "Verified pop, sent pic. Machine does not start. Found burned up cord and terminal block. Terminal screw was not tightened and this loose connection caused block and cord to burn. Replaced terminal block With wiring from t/s. Advised customer that he wil
Near North Olmsted, OH 44070
Macaulay G.
Job Details:
11/23/2018
WASHER WHIRLPOOL CAE2745FQ0 Relay on control for latch is not closing. Latch is falling apart. Office to order control and latch.; ordrng 1 W11188527 (control ) and 1 WPW10482836 (latch)
Near Bentleyville, OH 44022
Robert A.
Job Details:
11/23/2018
DRYER MAYTAG MEDB755DW2 "Installed drum and rollers, op test ok"
Near Cleveland, OH 44132
Corina B
Job Details:
11/23/2018
WASHER MAYTAG MVWB835DW3 Replaced the parts listed. Brought core back for return. Ran calibration. Started a normal cycle. Optest ok.
Near South Euclid, OH 44121
Jeff M
Job Details:
11/23/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The fan is not spinning it is not getting power the unit needs a new main control ; ordrng 1 W11174836 (CONTROL )
Near Jefferson, OH 44047
Brian M
Job Details:
11/23/2018
WASHER CROSLEY CAW11544EW1 Installed listed partsRan auto test and calibration OP TEST OK
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/23/2018
REFRIGERATOR KITCHENAID KRSC503ESS00 Found loose connection underneath fridge by valve connector plug in opt test ok Doors has not arrive yet charge extra service for return
Near Sheffield Township, OH 44004
Arthur V
Job Details:
11/23/2018
DISHWASHER FRIGIDAIRE TH51071709 Found power to control no response. Needs nain bd and touch pad ; ordrng 1 5304496526 (console assembly) and 1 5304504782 (CONTROL )
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
11/23/2018
REFRIGERATOR MAYTAG MFI2570FEW01 "Found fill tube froze with ice after valve repair,steam opt test ok,"
Near Avon, OH 44011
Gabriel P
Job Details:
11/23/2018
REFRIGERATOR KITCHENAID KRSC503ESS "Found compressor inefficient. Needs comp replaced. Lowes wants the unit deemed non repair able. Spoke its office. To turn in report and we will submit to kitchenaid. ; ordrng 1 W10779331 (compressor, KIT)"
Near Jefferson, OH 44047
Arthur V
Job Details:
11/23/2018
WASHER MAYTAG MVWC555DW1 "Replaced latch . No good. Unit grinding needs gearcase ,motor,shield,actuator and cam. Extra time ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEARCASE) and 1 W11283592 (MOTOR ) and 1 WPW10427633 (shield), used 1 W10838613 (LAT
Near Painesville Township, OH 44077
Brian M
Job Details:
11/23/2018
WASHER WHIRLPOOL WTW7000DW0 "Cc unit not running, display f6e3 codeFound f6e3 code OP TEST No good, needs control and UICustomer not repairing ; ordrng 1 W10812423 (cntrl-elec156.74) and 1 W10860738 (console186.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details:
11/23/2018
WASHER WHIRLPOOL WTW5000DW0 "CC that the unit not spinning. Found change in between the washplate and the basket. Removed the change. Spin not engaging in a spin, will need a hub. Called SM to order the part. ; ordrng 1 W10528947 (drive hub kit)"
Near Perry Township, OH 44081
Jeff M
Job Details:
11/23/2018
DISHWASHER FRIGIDAIRE FGID2474QF0A No part yet; saved tckt
Near North Madison, OH 44057
Dan H
Job Details:
11/21/2018
DISHWASHER FRIGIDAIRE FFBD2408NS8C "Customer complaint that unit is not draining, found unit filled with water, pressed cancel button, unit drained, started normal wash cycle, unit filled and began washing, cancelled cycle, unit drained , repeated several times with same results, unit is
Near Willoughby, OH 44094
Dan H
Job Details:
11/21/2018
MICROWAVE KITCHENAID KOCE500ESS01 "Installed new thermostat, op test good"
Near Cleveland, OH 44104
Jeff M
Job Details:
11/21/2018
WASHER AMANA NTW4516FW2 Installed new part unit op tested good
Near Chardon, OH 44024
Robert A.
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed valve, watched disp, op test ok"
Near Chagrin Falls, OH 44022
Robert A.
Job Details:
11/21/2018
MICROWAVE JENN-AIR JMW3430WS02 "Installed parts listed, op test ok"
Near Mentor, OH 44060
Dan H
Job Details:
11/21/2018
HOOD KITCHENAID KXU8030YSS1 "Customer complaint that fan is not working, blower motor is recieving 120vac , unit needs new blower motor ; ordrng 1 WPW10293966 (blower-fan)"
Near Waite Hill, OH 44094
Dan H
Job Details:
11/21/2018
BUILT IN FRIDGE KITCHENAID KSSO48QTB02 "Customer complaint that unit is leaking from ice dispenser, found frost build up inside ice chute, ice door motor is working, found seal on ice door worn out, unit needs new ice door; ordrng 1 WP2180353 (door-chute), used 1 SHIPPING (SHIPPING AND HANDL
Near Ravenna, OH 44266
Robert A.
Job Details:
11/21/2018
RANGE WHIRLPOOL WFE320M0ES1 "Installed switch and element, op test ok"
Near Ravenna, OH 44266
Robert A.
Job Details:
11/21/2018
WASHER WHIRLPOOL WTW6400SW3 "Installed hub, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville, OH 44077
Jeff M
Job Details:
11/21/2018
WALL OVEN COMBO ELECTROLUX EW30EW65GS2 Installed UI F-15 came back part was not needed and it’s broken plastic shell is. The display control is what is needed I assumed it came with the UI given the price of the UI. And through Marcone the display board is discontinued or not available. I was
Near Mentor, OH 44060
Jeff M
Job Details:
11/21/2018
WASHER WHIRLPOOL WTW7300DW0 The lid is broken in the back left. And the control is not determining what a balanced load is ; ordrng 1 W10812422 (CONTROL ) and 1 W11101059 (LID)
Near Parma, OH 44134
Paul P.
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed FF and FZ doors. Stretched gaskets. Set down mitigation mat.
Near Mentor, OH 44060
Jeff M
Job Details:
11/21/2018
REFRIGERATOR GE GFE28GMKES The unit has Excessive calcium buildup in the ice bin customers due for a filter change. I told him the warranty might not cover it. If so he can just remove his filter take it to the nearest store and match it up; ordrng 1 RPWFE (FILTER )
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details:
11/21/2018
M/W CONVECTION WHIRLPOOL WML75011HW0 The units fuse Is Open I found that the metal prongs that hold the fuse in place our loose order filter board and fuse; ordrng 1 W10138793 (fuse) and 1 WPW10531156 (FILTER BOARD )
Near Edgewood, OH 44004
Arthur V
Job Details:
11/21/2018
RANGE WHIRLPOOL WFE550S0HZ1 Customer stated unit was smoking out the back. Removed panels and Connected power cord and set temp for 500degF. unit smelled like a new range (oily deposits on inner surfaces ). Unit never smoked. Let unit cycle for 20 min on 500. Never smoked. Unit op
Near Mayfield, OH 44143
Jeff M
Job Details:
11/21/2018
RANGE KITCHENAID KERS306BSS0 "I called tl I explained him the issue how the machine will freeze up and stopped working. He recommended the main control to be replaced. Estimate only; ordrng 1 WPW10686474 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Perry, OH 44081
Arthur V
Job Details:
11/21/2018
DISHWASHER KITCHENAID KUDS35FXBLA Found power cord faulty causing no power issue. Cut off bad portion od cord and repaired using new wire nuts etc Op test good
Near Streetsboro, OH 44241
Robert A.
Job Details:
11/21/2018
WASHER WHIRLPOOL WFW72HEDW0 "Ran diognostics, door lock error, long drain, needs door lock and drain pump; ordrng 1 WPW10443885 (DOOR LOCK) and 1 WPW10605427 (DRAIN PUMP)"
Near Cleveland, OH 44102
Corey L.
Job Details:
11/21/2018
WASHER WHIRLPOOL CAE2745FQ0 "Customer complaint in spin the washer is leaking from the bottom, water valve is good, seals on hoses check good, found unit leaning forward causing water inlet to hit tub ring and bounce to the side of the cabinet, leveled unit, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details:
11/21/2018
MICROWAVE WHIRLPOOL WMH73521CS6 "MOCustomer complaint microwave thinks the door is shut when it is open, cams failing, quoted, ok replace parts with ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 61.32) from stock"
Near Kent, OH 44240
Robert A.
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Found ff at 32, sensor good, found wrong control in unit, needs control; ordrng 1 W11223731 (CONTROL)"
Near Seven Hills, OH 44131
Paul P.
Job Details:
11/21/2018
KITCHEN MAYTAG MDB7749AWM2 "Found control shorted, bimetal open. Control not operating properly with test bimetal. Also damage to user interface panel. Office to order control, bimetal and user interface panel (silver finish). Please let customer know of repairs are still covered u
Near Amherst, OH 44001
David R
Job Details:
11/21/2018
DRYER MAYTAG MGDB765FW0 "Customer said they have warranty, still wishing first year and called Lowe’s. Had proof of purchase (refer to photos). Checked air low, good from unit to outside. Checked underneath. Ignitor would glow red then cut off. Found wire on coils off. Reconnect
Near Edgewood, OH 44004
Arthur V
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Found inlet valve with a steady drip. Needs inlet valve ; ordrng 1 WPW10238100 (valve-inlt)
Near Amherst, OH 44001
David R
Job Details:
11/21/2018
REFRIGERATOR MAYTAG MBF2258FEZ01 Arrived and found ice in icemaker. Water is getting to icemaker but isn’t dropping. Replaced with new icemaker from t/s. Watched it cycle and call for water. Op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Avon, OH 44011
Gabriel P
Job Details:
11/21/2018
DISHWASHER WHIRLPOOL GU1500XTLS1 "Found bad install on the drain tube underneath dishwasher,customer is very upset that we didn’t came prepare cause we didn’t had a drain hose on our truck she also said she will not use our service never again,we explain to her that normally we would ask
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/21/2018
RANGE WHIRLPOOL WFG770H0FZ0 Replace parts opt test ok
Near Lakewood, OH 44107
Corey L.
Job Details:
11/21/2018
RANGE WHIRLPOOL WGG745S0FS00 "Customer complaint door glass shattered, confirmed lower door glass shattered, glass has been cleaned up, pop is on cpu so poor pic quality, customer has a 1 yr warranty with Costco after the 1 yr manufacturers warranty, unit needs new lower door outer g
Near Strongsville, OH 44149
Corey L.
Job Details:
11/21/2018
WASHER WHIRLPOOL MHW6000XW2 "Customer complaint washer beeps when trying to start and flashes f1e1 code, confirmed even in diagnostics it reverts to flashing f1e1 error after entering diagnostics, filter is sending power, connections are snug, unit needs new control; ordrng 1 W10427
Near Amherst, OH 44001
Gabriel P
Job Details:
11/21/2018
WASHER MAYTAG MVWX655DW0 "Replace CNTRL,had little issues with pressure sensor but everything is taking care of opt test ok"
Near North Royalton, OH 44133
Corey L.
Job Details:
11/21/2018
WASHER WHIRLPOOL WTW5640XW3 "Customer complaint washer won’t start and made a loud noise, ran diagnostics found f5e2 lid lock fault , f7e5 basket speed fault, lid lock operating normally, unit spins and agitates in service, found teeth missing under washplate, and plastic shavings i
Near North Royalton, OH 44133
Corey L.
Job Details:
11/21/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 "Both new doors shipped damaged, both on bottom corners reordering doors; ordrng 1 LW10771436 (FF DR) and 1 Lw10728959 (FRZ DR) and 1 W10839793 ( BADGE)"
Near Cleveland Heights, OH 44118
Corina B
Job Details:
11/21/2018
RANGE MAYTAG MGR8875WS1 CC that the bake does not work. Checked with the amp .05 amp. 120 volts to the igniter. Will need a new igniter. Replaced the igniter. Optest ok.
Near Parma, OH 44129
Corey L.
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint ice not dispensing, ice bin is full but and yolk rotates while depressing paddle but does not turn auger when bin is present, bin is properly inserted, found yolk loose, tried to tighten but yolk is stripped and will not firmly tighten
Near Cleveland, OH 44105
Corina B
Job Details:
11/21/2018
WASHER MAYTAG MVWC565FW1 "CC that the unit does not work, they turned the water off to the unit to do work around the basement. Son started machine without the water turned on. Ran diag f8e1 long fill, no fill. Cleared code. Ran a manual test for the cold and hot, good. Started t
Near Amherst, OH 44001
David R
Job Details:
11/21/2018
DISHWASHER WHIRLPOOL WDT780SAEM2 "Left side upper rack wheel broke off from adjusters. Needs new adjusters.*Do Not Order Parts; ordrng 1 W10712395 (adjuster 35.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Garfield Heights, OH 44125
Corina B
Job Details:
11/21/2018
DISHWASHER AMANA ADB1400AGW1 "Cust showed pop, sent pic. CC that the unit does not drain. Started a normal cycle and drained the unit. Advised the cust the plastic tub will stay wet after each use. Optest ok."
Near Amherst, OH 44001
David R
Job Details:
11/21/2018
WASHER WHIRLPOOL MVWB850YW0 "Started unit in normal cycle, called for water but motor would hum. Error code F51 Motor RPS failure. Ran through service mode stopped at C1, RPS sensor problem. Ordering sensor ; ordrng 1 WPW10178988 (sensor 32.36), used 1 SHIPPING (SHIPPING AND HANDLIN
Near Avon Lake, OH 44012
Brian B
Job Details:
11/21/2018
DBL WALL OVEN WHIRLPOOL RBD305PRS00 "Display is blank. Checked voltage on main board, 120v on p24, 1 to 3. Will need new microcomputer. Part is NLA, did a national search. Part # WPW10438750 . Advised customer that if he can find part, we would install for
Near Westlake, OH 44145
Brian B
Job Details:
11/21/2018
MICROWAVE OVEN WHIRLPOOL KMHS120EBS1 "Interlocks are operating intermittently, sometimes light does not go out and unit does not heat. Messages on display about door. Replaced interlocks from t/s. Tested unit. All functions normal. Op test ok..; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS
Near Willoughby Hills, OH 44094
Brian M
Job Details:
11/21/2018
WASHER AMANA NTW4516FW3 Installed listed partsRan auto test and calibration OP TEST OK
Near Lorain, OH 44053
Gabriel P
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Both fridge door gasket are torn ,ordering both ; ordrng 2 W10830274 (gasket-fip)s"
Near Streetsboro, OH 44241
Brian M
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc that water takes forever to dispense Found filter to be bad and needing replaced Advised customer to replace filter
Near Euclid, OH 44123
Corina B
Job Details:
11/21/2018
DRYER WHIRLPOOL MEDB835DW4 CC that the unit is making a squealing noise. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the blower wheel is not manufactured correct. The wheel is misaligned. Will
Near Aurora, OH 44202
Brian M
Job Details:
11/21/2018
DRYER MAYTAG MEDB400VQ0 Cc of noise Found idler pulley seized Replaced using dryer kit from truck stock Ran test OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Cleveland, OH 44104
Corina B
Job Details:
11/21/2018
WASHER AMANA NTW4516FW2 Cust no show waited 10 min. Called office cancelled. ; snapped 1 QuickPics
Near Auburn Township, OH 44023
Brian M
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Cc water leaking from unitMoved unit out using floor protection Reconnected water line to unit, turned on waterWater leaking from copper supply line at compression fittingInformed customer over phone that supply line will need looked at by a plumber, rec
Near Rocky River, OH 44116
Brian B
Job Details:
11/21/2018
WASHER MAYTAG LAT2500AAE "Machine approx 20 yrs old. Found main tub bearing seized and belts burned . Will give est on main bearing and seal repair. Customer wants to repair, paid deposit. Office to order parts. BJ only on return visit.; ordrng 1 12112425 (belt set-maytag 4449) a
Near Avon Lake, OH 44012
Brian B
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Found water leaking where water tank plugs into filter head. Also, rear adapter seal is leaking. Also, I/m facia is dripping. No sc or shipping as this is an ongoing issue. Customer does not want to repair Icemaker facia or rear adapter at this time. He
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
11/21/2018
RANGE WHIRLPOOL GGG388LXS02 "Replace igniter,recent one was getting voltage but not lighting,replace with truck stock opt test ok ; used 1 12400035 (IGNITER) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/21/2018
WASHER MAYTAG MVWC565FW1 Installed parts listed. Op test ok.
Near North Ridgeville, OH 44039
David R
Job Details:
11/21/2018
DISHWASHER KITCHENAID KDFE104DBL5 "Replaced valve, tested. Op test ok."
Near Beachwood, OH 44122
Brian M
Job Details:
11/21/2018
BUILT IN OVEN KITCHENAID KEMC377KWH02 "Cc of noise Found lower blower scraping inside its housing Worn out bushing ; ordrng 1 WPW10016550 (blower12286), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Arthur V
Job Details:
11/21/2018
RANGE MAYTAG MER5775RAS "Replaced bake element. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Arthur V
Job Details:
11/21/2018
MICROWAVE WHIRLPOOL WMH53520CW2 Found switches faulty. Replaced switches and brackets. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Mentor, OH 44060
Arthur V
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cust complaint water tastes bad and smells bad even after replacing filter. I can not tell any difference between the fridge water and the water at the sink but the customer does. Called techline talked to rich. File number. 7723492431. Nothing can be
Near Austinburg, OH 44010
Arthur V
Job Details:
11/21/2018
WASHER GE GHWS3600F0WW Replaced all parts listed. Op test good
Near Lorain, OH 44052
Gabriel P
Job Details:
11/21/2018
DRYER AMANA NGD4655EW2 "Drum had bad weld in it ordering drum ,took pictures of pop; ordrng 1 W10899578 (drum)"
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 Had to reset unit to sync components. All tested ok.
Near Strongsville, OH 44136
Macaulay G.
Job Details:
11/21/2018
DRYER MAYTAG MEDC465HW0 "Replaced end cap, top, and clip."
Near Lorain, OH 44053
David R
Job Details:
11/21/2018
WASHER ROPER RTW4516FW2 "Went into diagnostics. Agitation and spin not working, drain pump not kicking on. F7E1 basket speed fault. Shifter is good. Motor not engaging. Ordering motor, cap and drain pump.; ordrng 1 W10885487 (motor-drve) and 1 W10919003 (pump-water) and 1 W11158
Near Garrettsville, OH 44231
Robert A.
Job Details:
11/21/2018
DRYER MAYTAG MEDC215EW1 "Installed cycle t stat, op test ok"
Near Lorain, OH 44053
David R
Job Details:
11/21/2018
DRYER MAYTAG MEDB765FC0 "F4E4 L2 line Voltage error. Outlet correct voltage. Unit is working just not heating. Checked heating element, broken. Ordering element and thermal cutoff kit.; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element)"
Near Garrettsville, OH 44231
Robert A.
Job Details:
11/21/2018
DISHWASHER KITCHENAID KUDS30FXWHA "Ran diognostic cycle, 6-6 cold water code, water temp at fill 86 deg, needs to be 120 deg, suggest running hot water in sink before starting unit, excess soap in unit, cleared soap, ran again, good, op test ok"
Near Painesville, OH 44077
Arthur V
Job Details:
11/21/2018
WASHER GE GTWN4250D1WS Found control erratic. Needs control ; ordrng 1 WH12X10614 (control asm)
Near Cleveland Heights, OH 44118
Dan H
Job Details:
11/21/2018
WASHER WHIRLPOOL MHW5100DW "Installed new control, op test good"
Near Cleveland, OH 44104
Dan H
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer complaint that fresh food section door gasket is not sealing, confirmed, found a piece of styrofoam from shipping taped under door preventing door from closing, removed, op test good"
Near Concord Township, OH 44077
Arthur V
Job Details:
11/21/2018
REFRIGERATOR FRIGIDAIRE FGHC2355PF7 Found ice maker not cycling. Needs ice maker Customer states ice maker was working before i looked at it so therefore she doesnt want to pay for the ice maker. She feels we are responsible. Advised customer to call office as this is not something i ca
Near Pepper Pike, OH 44124
Dan H
Job Details:
11/21/2018
RANGE WHIRLPOOL GW399LXUS06 "Installed new spark module, op test good"
Near Mayfield Heights, OH 44124
Dan H
Job Details:
11/21/2018
DISHWASHER AMANA ADB1700ADS2 "Customer complaint of loud buzzing sound 12 minutes into the cycle, started normal wash cycle, unit filled and began washing, unit made very loud buzzing noise, noise is coming from dispenser, installed new dispenser, op test good ; used 1 W10861000 (DI
Near Diamond, OH 44412
Robert A.
Job Details:
11/21/2018
WASHER MAYTAG MVWC565FW0 "Ran diognostics, 0-5 off bal load, ran recal cycle, good, ran drain and spin, ng, found hub stripped, trans shaft dropped, nneds gearcase and hub; ordrng 1 W10528947 (HUB DRIVE) and 1 W11035751 (GEARCASE)"
Near Lakewood, OH 44107
Paul P.
Job Details:
11/21/2018
M/W CONVECTION WHIRLPOOL WMH31017HS2 "Checked in all parts. Installed magnetron, capacitor and diode. Tested microwave, now functioning properly."
Near Fairview Park, OH 44126
Macaulay G.
Job Details:
11/21/2018
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA "Unit not making ice. Found fill tube was frozen. Cleared ice build up, advanced ice maker. All tested and filled ok."
Near Gates Mills, OH 44040
Jeff M
Job Details:
11/21/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new part unit op tested good
Near Cleveland, OH 44118
Jeff M
Job Details:
11/21/2018
WASHER ADMIRAL ATW4676BQ0 The unit is stuck in sales DEMO mode i tried the cancel the demo in DIAGNOSTIC 3x the unit needs a new control ; ordrng 1 W10636054 (cntrl-elec)
Near Concord Township, OH 44077
Jeff M
Job Details:
11/21/2018
RANGE WHIRLPOOL WFE505W0HZ0 Preheat the oven to 350 wait an extra 10 minutes the pan tested it 355 unit tested good customers not waiting long enough afterpreheat
Near South Euclid, OH 44121
Dan H
Job Details:
11/21/2018
DRYER WHIRLPOOL WED5000DW1 "Customer complaint that unit is not heating, confirmed, found thermal cut off open, unit needs new thermal cut off kit, customer does not want repair ; ordrng 1 279816 (thermal cut off hi 41.15)"
Near Newbury Township, OH 44065
Dan H
Job Details:
11/21/2018
DISHWASHER WHIRLPOOL WDF520PADB7 "Installed new control, op test good"
Near Cleveland, OH 44109
Corey L.
Job Details:
11/21/2018
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint water is not hot, ran diagnostics found f8e1 longfill/nofill, found drain hose laying on ground to floor drain, installed hose to sink, started quick was with water temp at hot, temped water at 120, explained how this unit works by hot
Near Rocky River, OH 44116
Brian B
Job Details:
11/21/2018
DRYER MAYTAG MEDC300BW0 CC that machine not starting and customer gets shocked when touching vent. Checked voltage at terminal block. 240v between L2 and ground. Found wall outlet shorted and melted. Hooked up dryer to test box to show customer that dryer works. Will need electr
Near Chester Township, OH 44026
Dan H
Job Details:
11/21/2018
WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that unit wouldn’t fill, then only had cold water, then wouldn’t agitate, ran diagnostics found f3e2(inlet water temperature fault), f8e1(long/no fill), and f0e5( off balance load) error codes, ; ordrng 1 W11220230 (VALVE)"
Near Broadview Heights, OH 44147
Paul P.
Job Details:
11/21/2018
RANGE WHIRLPOOL WFG525S0HW "All parts checked in, found the W10198745 back cover sent damaged, will install for now until new back comes in, so customer can use oven. Also left side panel facing oven has dent, will also need replaced.; ordrng 1 W10198745 (BACK COVER) and 1 WPW10575
