Service History 912 | Freds Appliance

We serviced a

MAYTAG WASHER

Model LAT7800AAL

Near Madison, Ohio 44057

Joe O

Job Details: 07/19/2021

"Cc: belt squealing, belt seized at one point and would not spinRan test cycle. Found belts squealing. Belts worn. Needs belts. ; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS3

Near Solon, Ohio 44139

Jason N

Job Details: 07/19/2021

"Cc unit not cleaning dishes on top rack.Started wash cycle, spray pressure reduced from both spray arms. Pulled filters, found debris buildup around chopper blade inlet. Cleaned out and reinstalled. Reran wash test. Spray pressure increased greatly. Spray arms spraying and rotating properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Painesville, Ohio 44077

Joe O

Job Details: 07/19/2021

Cc: not dispensing iceFound ice blocked in bin. Cleared bin. Unit is dispensing. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QHX00

Near Aurora, Ohio 44202

Jason N

Job Details: 07/19/2021

"Cc unit not cooling enough in both sectionsFreezer reading 27 degrees, ff sections reading 42. Checked frost pattern on evaporator, only 1/4 of coils have frost. Unit has refrigerant leak, will need sealed system repair. Tapped system, verified leak, low side reading 13 in/hg vacuum. Compressor and evaporator no showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10309995 (Compressor) and 1 WPW10143759 (Filter drier) and 1 4388575 (Evaporator) and 1 WP2003003 (Heat exchanger), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/19/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Strongsville, Ohio 44149

Marie V

Job Details: 07/19/2021

"Cc that the top rack broke. Replaced all parts, tested . Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Avon, Ohio 44011

Gabriel P

Job Details: 07/19/2021

"Found seal not installed properly,correct issue opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Brecksville, Ohio 44141

David R

Job Details: 07/19/2021

Found New UI screen cracked. Replaced main control and water valve. Tested. Working correctly. Went into diagnostics cycle. Good. Running a quick cycle to test components. Good. Working properly. Op test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/19/2021

The unit has a temp sensor fault. No eta on parts ; ordrng 1 W11419171 (Control) and 1 W11400157 (Valves)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, Ohio 44130

Corina H

Job Details: 07/19/2021

"CC that there is a noise when starting it. Confirmed. Found the drain pump running, held the start button in to clear. Ran diag f7e4 shifter fault. Service pointer to replace the shifter. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Strongsville, Ohio 44136

Marie V

Job Details: 07/19/2021

"Cc that she cant removed filter. Filter was very stuck. Verify that it was not torn or damaged. Is good, check the heat water filter, is good. When put back together it was good. Teach cust how to put back in and remove, showed her that water will always come out when installing or removing filter. When put back together also showe cust not to over tight the filter. Just gently twist until it stops. Op test ok"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW53UC0FS3

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/19/2021

"Took POP. Cc that the fan is not working. Confirmed. Found connector for motor, loose. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 07/19/2021

"Replaced fill tube and water valve. Removed ice maker and got ride of ice on the fill area on ice maker. Put back together and unit filled , no water came in because water was turned off. Turned back on and cycled ice maker again. Pass. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS1

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/19/2021

"Found error codes f8e1and f8e2 long drain and mechanical failure in pump ordering pump ; ordrng 1 W10914557 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/19/2021

"Found water leaking from valve took a video and show customer it seens the ; ordrng 1 WPW10341320 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/19/2021

"Found one of control key short and stuck on higher temp freezing food replace from t/s,opt test ok ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Richmond Heights, Ohio 44143

Dan

Job Details: 07/19/2021

"Customer complaint that oven door is not closing because you can see the inside of the oven, installed new hinges, door is sealing, no heat is escaping from seal, unit is operating as designed"

We serviced a

GE RANGE

Model ZGP366NR5SS

Near Lakewood, Ohio 44107

Marie V

Job Details: 07/19/2021

Replace valve and harness burner . Tested unit. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/19/2021

"Cc unit not making ice. Went through diagnostics. Icemaker passed. Found full tube wires broken. Ordering fill tube. *** office to reschedule ; ordrng 1 W11230096 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near North Royalton, Ohio 44133

Corina H

Job Details: 07/19/2021

"CC that the unit will run for a long time. Confirmed. Found the wires to the turbidity sensor are corroded. Will need a new sensor and wire harness. Have the wires on my truck. ; ordrng 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near North Royalton, Ohio 44133

David R

Job Details: 07/19/2021

Cc unit is cooling. Found out customer had a power outage and cooling went off. Couldnt figure out how to turn back on. Showed customer which buttons to pressed. Waited 20 mins. Evap getting frost. Good. Give 24 hours to return to normal temps.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Independence, Ohio 44131

Corina H

Job Details: 07/19/2021

CC that the Fz light is out. Confirmed. Replaced the freezer light from t/s. Opt test ok ; used 1 W10695459 (Led) from stock

We serviced a

AMANA KITCHEN

Model ADB1400AGW3

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/19/2021

"Replace parts,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Seven Hills, Ohio 44131

Corina H

Job Details: 07/19/2021

Replaced the door handle. Opt test ok

We serviced a

JENN-AIR RANGE

Model JDS1750EP1

Near Perry, Ohio 44081

Jeff M

Job Details: 07/19/2021

Cancel button is not working its got an F2e1 code following the tech sheet I turn the breaker off I inspected the ribbon cable everything was seated properly unit needs another new user interface the cancel button is not operating; ordrng 1 W11039015 (Ui)

We serviced a

KENMORE FREEZER

Model n/a

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/19/2021

Plug the machine in the timer was not receiving power the temperature control knob is not clicking when you spin it needs a new temperature control; ordrng 1 5304513033 (Temp control) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/19/2021

The icemaker is not producing ice it has an E2 code Motor cannot find home position needs a new icemaker; ordrng 1 W11232541 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/19/2021

The block that the inner drum is mounted to has slid down the shaft of the transmission there are metal fragments of the block needs a new block in Spanish; ordrng 1 WP389140 (Block) and 1 WP21366 (Spanner nut)

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Bay Village, Ohio 44140

Marie V

Job Details: 07/19/2021

"Cc that when you preheat oven to 425* cust has an oven temp that shows correct temp but 20 min later is at 350* and is not cooking. Preheated oven to 425*. Took temps 10min after buzzer it was at 410*, calibrated oven 10* higher , tested oven. Oven when up to 435*, opened door to allow heat to come out to cycle faster, it cycles. Unit is working as designed at this point."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Mayfield, Ohio 44143

Dan

Job Details: 07/19/2021

"Customer complaint of popping and buzzing noises, popping noises are usual noises from unit, buzzing noise was ice maker on but with no water to unit, turned ice maker off, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Kirtland, Ohio 44094

Dan

Job Details: 07/19/2021

"Customer complaint that water filter is stuck, removed, installed new water filter, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS02

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/19/2021

Installed the new part op tested good. Water line and valve

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Mentor, Ohio 44060

Joe O

Job Details: 07/19/2021

"Cc: upper rack hitting gasket, pulling gasket outFound unit not level. Leveled, adjusted rack. Installed door gasket. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ravenna, Ohio 44266

Jason N

Job Details: 07/19/2021

"Cc unit not cycling properly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch linkage. Per service pointer, replace shift actuator. Replaced shifter using customer supplied pre Id part. Ran calibration and auto test. All functions normal. Op test good."

We serviced a

AMANA RANGE

Model AGR6603SFW2

Near Mentor, Ohio 44060

Joe O

Job Details: 07/19/2021

"Cc: right front igniter not lighting, oven too hotCleared out orfice and burner head. Ran test bake. Offset temp 10 degrees. Op test ok; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Rootstown, Ohio 44272

Jason N

Job Details: 07/19/2021

"Cc unit not washing dishes.Ran diagnostics, found code 7-1 for no heat. Ran wash test, pump motor did not turn on. Checked power from main control to motor, good at 119v. Unit needs pump/ motor assembly. Customer not repairing, estimate only. ; ordrng 1 WPW10605057 (Pump/motor)"

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW2

Near Kent, Ohio 44240

Jason N

Job Details: 07/19/2021

"Cc unit it draining out on delicate cycleCustomer sent pop to service@fredsappliance.comRan diagnostics, no codes stored. Ran auto test, all functions passed. Started delicate load, noticed spin speed set to OFF. Advised customer to ensure spin speed is turned on for any cycle he is running. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 07/19/2021

Installed bellow. Ran test cycle. Op test ok

We serviced a

MAYTAG DRYER

Model MDG2600BWW

Near Wickliffe, Ohio 44092

Joe O

Job Details: 07/19/2021

"Installed igniter, gas coils, and belt. Ran test cycle. Op test ok"

We serviced a

MAYTAG RANGE

Model CRG9300CAL

Near Kent, Ohio 44240

Jason N

Job Details: 07/19/2021

"Cc unit door does not stay closed and sometimes theres a gas smell.Found unit door hinges springs weak, unit needs door hinges. Ran bake test, did not smell any gas. Possible weak ignitor, will add ignitor. ; ordrng 2 WP74011140 (Door hinge)s and 1 12400035 (Ignitor)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Solon, Ohio 44139

Jason N

Job Details: 07/19/2021

"Cc unit not responding, will beep occasionally. Found unit Ui not responsive, rebooting unit will light up UI but will still not respond, unit will occasionally beep and relight UI buttons. Unit needs UI and control ; ordrng 1 W11120155 (Control) and 1 W11162732 (UI console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Strongsville, Ohio 44136

David R

Job Details: 07/19/2021

"Hinge missing that sits on bracket that allows FF door to stay in place. Bent hinge. FZ door is scrapped up on front face, took pics. Ordering parts needed. Hinge, roller, bracket, door . ; ordrng 2 W11026307 (Hinge pin)s and 1 W11096015 (Lower hinge and roller assembly) and 1 W11402852 (FF door bracket) and 1 LW10636409 (FZ door)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP00

Near Chardon, Ohio 44024

Joe O

Job Details: 07/19/2021

Installed control and evap cover. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Eastlake, Ohio 44095

Dan

Job Details: 07/19/2021

"Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; ordrng 1 W11190084 (Drain tube)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS7

Near Walton Hills, Ohio 44146

Corina H

Job Details: 07/19/2021

"CC that the unit is not cooling. Confirmed. Fans are running. Compressor is not running. Checked the compressor with the compressor box 2.3 amps dropped to .59 amps. Checked the evap no frost pattern. Tapped system with the piercing valve. 20 vacuum. Did not equalize. Used the nitrogen found it leaking on the condenser line in the drain pan. Cut the cap tube, moisture coming out of the cap tube, unit is non repairable. ; used 1 W10884390 (ICE MAKER ASSY), 1 8201786 (STARTER), 1 W10619951 (Drain tube), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JGC7636BP00

Near Westlake, Ohio 44145

Marie V

Job Details: 07/19/2021

"Cc that e burners arent working and that the small one the flame is too low when you put it on high. Confirmed 1 of the burners were off place. And the small burner orifice was clogged. Cleared out and tested good. 2 ignitors arent sparking, will need to be replaced. Office will contact ; ordrng 1 W10617808 (Ignitor) and 1 W10617809 (Ignitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near South Euclid, Ohio 44121

Corina H

Job Details: 07/19/2021

Replaced the control and pump. Brought the core back for return. Ran a calibration. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/19/2021

The unit wont Start a cycle. I ran a calibration cycle tested good. I ran a manual test mode all the individual components tested good everything functions adequately. Needs a new main control board; ordrng 1 W11543997 (Control)

We serviced a

MAYTAG REFRIGERATOR

Model MSD2454GRQ

Near Solon, Ohio 44139

Jason N

Job Details: 07/19/2021

"Cc unit condensation on ice in ff section. Ice in freezer as well.Found ff door not closing on bottom, gasket is not sealing. Door closer is worn out, not allowing door to seal tight to cabinet. Unit needs door closer. Ice buildup on freezer section on bottom. Evaporator drain is iced over/clogged. Customer not repairing at this time, estimate only ; ordrng 1 WP61003174 (Hinge pin) and 1 WP61005724 (Closer)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Bedford Heights, Ohio 44146

Jason N

Job Details: 07/19/2021

"Cc unit not spinning Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replace shifter. Replaced shift actuator using truck stock. Agitate and spin tests good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Strongsville, Ohio 44136

David R

Job Details: 07/19/2021

"Replaced main main control, 2 were sent out. Only needed one. Ran diagnostics cycle. All components working. Ran a normal cycle tested good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ECMS00

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 07/19/2021

"Cc unit not cooling again.Hooked up gauges, found unit is 20 in/hg vacuum, very little gas left in system. Checked for uv dye on all connections. Found some dye residue on left hand door hinge. Pulled screws out of hinge, dye present behind hinge and outer screw. Called wp techline to document; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 07/19/2021

"Cc: quit before spin, not workingFound unit not engaging lid switch. Manually pressed lid switch unit spinning and draining, needs lid switch. ; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Cleveland, Ohio 44106

Jason N

Job Details: 07/19/2021

"Steamed evaporator, installed new fan and shroud, thermistor and control. Advised customer to allow 12 hrs before restocking ff section. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TBB

Near Elyria, Ohio 44035

David R

Job Details: 07/19/2021

"Cc unit freezing eggs. Checked and tested temp. Set to recommend but temp reading -5. Also in maintenance shop. No food in unit. Found frost and ice above placement of thermostat. Also missing left foot roller ; ordrng 1 241889002 (Roller assy) and 1 241537103 (Temp control thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 07/16/2021

Found kitchen sink over flooding when unit drain advise customer to get a plumber and clear or unclog pipes cause it could siphon water back to unit but we omh out heater element but showing open is not heat and found error code f7e1 heater ; ordrng 1 WP661566 (Thermal stats) and 1 W10518394 (Heater)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Parma, Ohio 44129

Gabriel P

Job Details: 07/16/2021

"Found fuse on breaker shorted not send proper voltage to unit need a electrician,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 07/16/2021

"Ran calibration and auto test pass no nocking or thumping sound also customer said about a banging advise him to pause unit wait till latch open then open door re arranged clothes and close door and press start,opt test ok unit working as design"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/16/2021

"Found freezer evap with only little frost it has a leak call bj senior tech and he agree as well check amp on compressor and it has one amp but is overheating cause of low refrigerant will orders parts listed also unit has second to the fifth year warranty on compressor only ; ordrng 1 W11459354 (Evap) and 1 WPW10143759 (Dryer filter) and 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JGBS22GEV4AD

Near Mentor, Ohio 44060

Joe O

Job Details: 07/16/2021

"Installed bake igniter. Ran test bake. Op test ok; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1831QS5

Near Madison, Ohio 44057

Jeff M

Job Details: 07/16/2021

The unit will only run for a few seconds and then turn off. Compressor is drawing roughly an amp when its running and then will shut off. I initially thought it was the control board fortunately the customer had a spare fridge I swapped the control board over the unit continue to do the same thing to compressor plugs directly into the control board needs a compressor far too expensive customer will just buy a new one

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 07/16/2021

"Customer complaint that unit is not working at all, user interface lit right up when touched, started normal wash cycle, unit filled and began washing, repeated several times with same results, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Olmsted Falls, Ohio 44138

David R

Job Details: 07/16/2021

Replaced left door. Tested. Good.

We serviced a

KITCHENAID BUILT IN FRIDGE

Model n/a

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 07/16/2021

"Cc unit not cooling.Model/serial tag peeled off unit, found documentation stating the specific model. Found unit is warm in both compartments, compressor is running, no frost pattern on evaporator. Unit has a refrigerant leak. Found tag on unit stating unit is charged with R12. Advised customer we do not service R12 systems. Home owner is not at the home at this time, house sitter advised me to call home owner to provide diagnosis. Tried calling homeowner, went straight to vm."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Cleveland, Ohio 44106

Corina H

Job Details: 07/16/2021

CC that the gaskets are falling off. Confirmed. Used silicone to stabilize the gasket in the ff and fz door. Steamed out the Fz. Opt test ok

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC6FS2

Near Bay Village, Ohio 44140

Marie V

Job Details: 07/16/2021

"Cc that the lights arent working. Couldnt find a problem with it, removed cover and check connection on it. Turned fan on and lights at the same time, is working. Advice cust to monitor and give us a call back if they stop working but right now they are working as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW1

Near Cleveland, Ohio 44106

Corina H

Job Details: 07/16/2021

"CC that the unit is leaking from the dispenser, not leaking anymore. Found Service pointer W11481731 to replace the housing. Started a normal cycle and a rinse cycle no leaks. Advised cust to use 1-2 tablespoons of he detergent. ; ordrng 1 W11465532 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Strongsville, Ohio 44149

David R

Job Details: 07/16/2021

"Cc unit will lock up and not unlock, sometimes at end of cycle will get lid error even though lid is unlocked. Intermittent. F5E1, F5E3 lid error codes. Tested out in diagnostics, lid is not locking but can hear lid switch trying to activate. Followed tech sheet. Replaced lid switch from t/s. Tested in a normal cycle and diagnostics. Good. Op test ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 07/16/2021

"Installed new gearcase, cam kit, shield, and hose, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FIEM04

Near Mentor, Ohio 44060

Joe O

Job Details: 07/16/2021

"Cc: not making iceFound wire broke at base on freezer door. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW10795740 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE00

Near Parma, Ohio 44129

Corina H

Job Details: 07/16/2021

Replaced the Ff door. Found the Fz door damaged. Took picture. Will need a new door. Office to reschedule ; ordrng 1 LW10668770 (Door)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willowick, Ohio 44095

Joe O

Job Details: 07/16/2021

"Cc: no signal soundFound no button selection sound and no cycle sound, no matter what sound level unit is at. Found no stored error codes. Needs uiUi out of stock, office to rescheduleEntitlement shows Customer purchased from Costco, additional year warranty; ordrng 1 W11478526 (Ui)"

We serviced a

GE REFRIGERATOR

Model n/a

Near Solon, Ohio 44139

Jason N

Job Details: 07/16/2021

"Cc unit freezer door not staying closedCustomer stated freezer door will occasionally pop open and stay open. Found resistance on freezer door right before close. Inner shelf basket not fully seated on slides, contacting door when closed. Reseated basket. Door closing and sealing properly, no resistance now. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Perry, Ohio 44081

Jeff M

Job Details: 07/16/2021

Unit is not locking in control board is not sending power needs a control board and a lock ; ordrng 1 W11195970 (Control) and 1 W10810403 (Latch) and 1 S

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brooklyn, Ohio 44144

Corina H

Job Details: 07/16/2021

Replaced the shifter. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Seven Hills, Ohio 44131

David R

Job Details: 07/16/2021

"Cc unit has frost in FZ. Found on right side a gap on top and side of gasket. Steamed and conformed to cabinet. Also made sure door was secured on bracket, good. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHN2740PS6A

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 07/16/2021

"Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 241798233 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFE05

Near Euclid, Ohio 44123

Joe O

Job Details: 07/16/2021

Cc: not cooling ff sectionFound temps in ff section at 67 degrees. Found evap cover completely frosted over. Found heating element wire pulled from connector. Reseated heater wire. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Mantua, Ohio 44255

Jason N

Job Details: 07/16/2021

"Cc unit grinding noise Ran diagnostics, no codes stored. Ran auto test, agitator plate spinning with basket in spin cycle. Drive hub worn, unit needs hub. Replaced using truck stock. Ran calibration and auto test. All functions normal, op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Streetsboro, Ohio 44241

Jason N

Job Details: 07/16/2021

"Cc unit making grinding noise during cycle.Ran diagnostics, found code f2e1 for UI stuck key. Ran auto test, no abnormal sounds heard. Checked under unit, found rotor wore down, has been rubbing on drip pan under unit. Checked tub suspension, springs seem ok. Customer stated she knows unit has periodically been overloaded. Quoted customer for rotor replacement, also advised suspension to ensure tub is handling any size load properly. Rotor covered under 10 yr warranty for parts. ; ordrng 1 W10754161 (Rotor) and 1 W11130359 (Suspension rods)"

We serviced a

GE RANGE

Model JT955BF8BB

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/16/2021

"while testing, machine started working . maybe loose connection, can't find anything wrong. optest ok"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Kent, Ohio 44240

Jason N

Job Details: 07/16/2021

"Cc unit making buzzing sound during cycleConfirmed buzzing from gas coils. Tried a different set of coils from truck stock. No good, sound still present. On parts lookup, the valve assembly does not match whats installed on unit. Looks like valve assembly was changed to use individual coil type instead of single piece coil assembly. Ordering original valve assembly. Part not showing in stock on Marcone, office to contact customer for next service date. ; ordrng 1 W10622154 (Valve assembly)"

We serviced a

GE REFRIGERATOR

Model PFSS6PKWBSS

Near Perry, Ohio 44081

Jeff M

Job Details: 07/16/2021

The unit is cooling customer had the temperature set lower than It shouldve been. Thanks maker hasnt worked in multiple years. The icemaker is getting power needs a new icemaker estimate only; ordrng 1 WR30X10097 (Icemaker) and 1 S

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH1163XVS1

Near North Royalton, Ohio 44133

David R

Job Details: 07/16/2021

"Cc unit display not working and also door is either saying its open when shut or opposite. Found control not sending out correct power. Door switches support are broken and switches charred. Ordering parts needed. ; ordrng 1 WP8206419 (Interlock top support) and 1 WPW10156813 (Switch support bottom) and 2 W10269460 (Switch, bottom)s and 1 W10138793 (Fuse) and 1 WPW10211457 (Main control) and 1 W10315773 (Panel display)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS2

Near University Heights, Ohio 44118

Dan

Job Details: 07/16/2021

"Customer complaint of noise and unit does not heat or dry, ran diagnostics found f7e1(no heat) error code, unit ran test cycle, noise is debris in drain pump, heater did not work, heater is open, no power to heater, unit needs drain pump housing cleared, heater, and control , heater is out of stock so not scheduling return appointment ; ordrng 1 W10804120 (Cntrl) and 1 W10518394 (Heater)"

We serviced a

AMANA DRYER

Model ALE331RAW

Near Euclid, Ohio 44123

Joe O

Job Details: 07/16/2021

"Installed pulley, rollers and belt. Ran test cycle. Op test ok"

We serviced a

KITCHENAID RANGE

Model KGSS907XSP01

Near Bay Village, Ohio 44140

Marie V

Job Details: 07/16/2021

"Cc that the unit will not work, when arrived unit has error code for sensor. Unit had sensor and UI control replaced, still having problems. Found main control board not reading the oven sensor. Will need new control. Office will contact once they have ETA on part.; ordrng 1 WP9762774 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Cleveland, Ohio 44111

Corina H

Job Details: 07/16/2021

"CC that the unit is not cooling. Confirmed. No fans, compressor are running. Lights are working. Ran diag compressor turned on 1.47 amps. Fans turned on. Will need a new control and ui. Office to reschedule ; ordrng 1 W11212392 (Control) and 1 W11518204 (Ui)"

We serviced a

KITCHENAID RANGE

Model KESC307BAL9

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 07/16/2021

"Cc that the oven door is very hard to open and close, and that it takes too long to heat, the top does not gets hot. Hinges are very stiff and the spring on it is not good. Will need new hinges. Preheated oven to 350* , pass, took temps 345* around oven. Calibrated unit 5* higher. Op test ok ordering hinges; ordrng 2 WP9782033 (Hinges)s"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Lorain, Ohio 44053

Marie V

Job Details: 07/16/2021

Replaced control and socket. Put a glass with water and tested. Unit is heating up and light is working. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Mayfield, Ohio 44143

Joe O

Job Details: 07/16/2021

"Cc: weird noise during cycle, lid locked, not spinning clothes outFound unit in drain. Found error codes f9e1(long drain). Found debris in drain pump. Removed debris. Attempted to run auto test, lid will not lock. Unit will not power on. Needs control, and lid lockControl and latch show out of stock. Office to reschedule; ordrng 1 W11481108 (Control) and 1 W11394572 (Latch)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 07/16/2021

Installed strike. Tested. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS09

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/16/2021

The display on the microwave is not working but the unit functions fine. I did not find a loose connect needs a new control ; ordrng 1 WPW10678766 (Control)

We serviced a

ELECTROLUX DRYER

Model EFMG627UIW0

Near Shaker Heights, Ohio 44120

Dan

Job Details: 07/16/2021

"Customer has inner door glass, outer doors glass is what needs replaced, part needed is actually cheaper than part customer already paid for; ordrng 1 5304505119 (Outer glass)"

We serviced a

MAYTAG DISHWASHER

Model MDB6600AWB

Near Amherst, Ohio 44001

Marie V

Job Details: 07/16/2021

"Took POP of a extended warranty from Maytag . Cc that the door wont close. Confirmed. Found panel , handle and latch broken. When looking for parts, panel is not longer available. Cust will buy new ; ordrng 1 WPW10130695 (Latch assembly) and 1 99002784 (Panel, not available)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/16/2021

CC that the oven does not heat properly. Confirmed. Checked the amp drawl at the igniter 2.89 amps. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HW06

Near Chardon, Ohio 44024

Joe O

Job Details: 07/16/2021

Installed panel. Tested. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Ffex2315qp1

Near Kent, Ohio 44240

Jason N

Job Details: 07/16/2021

"Cc unit not cooling Found both sections at room temperature, can hear start relay clicking on compressor. Found start relay burnt. Checked compressor health, compressor test good. Unit needs start relay. Replaced using truck stock. Compressor running, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. ; used 1 8201786 (STARTER) from stock"

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Andover, Ohio 44003

Jeff M

Job Details: 07/16/2021

Control board is not functioning properly Intermittent issue most likely control est only ; ordrng 1 WR55X10942P (Control) and 1 S

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/16/2021

Evap fan could not be replaced do to the inner liner harness being burnt. Called whirlpool t/l and spoke to Adrian explained the problem with harness and did a video chat with him he took screen shots of damage and stated that unit is not repairable. Explained to customer that they will have to contact whirlpool consumer number. ; used 1 SHIPPING (shipping and handling) from stock

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