We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near Avon Lake, OH 44012
Dan H
Job Details: 05/02/2017
Customer complaint of buzzing noise, ran service diagnostics mode, turned on evaporator fans, no noise, turned on air damper, no noise, turned on compressor and condenser fan, no noise, turned on ice box fan, no noise, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Parma, OH 44130
Chris H.
Job Details: 05/02/2017
Customer complaint that unit is taking a long time to fill and doesnt fill up all the way, no codes stored, unit completed its test cycle, started unit on normal fill, unit is operating as designed, recommended bulky setting if customer needs more water, instructed on proper load size and soap usage as this is customers first high efficiency unit, no issues discovered, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brooklyn, OH 44144
Chris H.
Job Details: 05/02/2017
Customer complaint that unit is till not making ice, removed bin no cubes found, icemaker mold is was empty, found shutoff arm in the off position, flipped shutoff arm, mold filled, customer to monitor ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAB00
Near Cleveland, OH 44105
Chris H.
Job Details: 05/02/2017
Customer complaint that can hear unit when its running, ff temp at 39 frz temp at 2, can hear rattling noise coming from condenser coils, inserted foam pieces, noise is not present now, op test good ; Job
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near LaGrange, OH 44050
Dan H
Job Details: 05/02/2017
Installed new door handle, op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDE200XW1
Near North Madison, OH 44057
Corina B
Job Details: 05/02/2017
Ran diag, f3e1 Exhaust Thermistor Open replaced the thermal fuse, optest failed. Checked the door switch, getting continuity between the connection. Jumper the wires dryer ran. Talk to GS and he is saying the door switch has failed. Part is discontinued, office to reseach part. Call cust and let them know if part is found. Cust pd s/c.replaced the latch and the thermal fuse from t/s.; ordrng 1 WPW10318609 (switch-dor), used 1 279570 (LATCH 1384), and 1 WP3392519 (THERMAL FUSE 1540) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Concord Township, OH 44077
Corina B
Job Details: 05/02/2017
Replaced the parts list. Leveled the doors. Optest ok. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HGDEBB
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 05/02/2017
Found wire harness had slipped in between flapper and frame. Remove dispenser cover and readjusted harness so it would not interfere with flapper door closing ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS5NFZASS
Near Austinburg Township, OH 44010
Arthur V
Job Details: 05/02/2017
Replaced evap fan motor and blade. Op test good--- ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 05/01/2017
Replaced the drum. Found the semi rigid vent is smashed. Advised the cust it needs to be fixed to get the proper air flow. Ran cycle test, Optest ok...; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS37EHSB7
Near Cleveland, OH 44128
Chris H.
Job Details: 05/01/2017
Installed new control, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model GBD307PDS09
Near Chagrin Falls, OH 44023
Dan H
Job Details: 05/01/2017
Customer complaint that oven display was dimming then went blank, buttons beep when pressed but nothing happens, Control recieving 120vac, display is blank , unit needs new control, customer does not want repair at this time; ordrng 1 WPW10438751 (cntrl-elec328.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW2
Near Jefferson, OH 44047
Arthur V
Job Details: 05/01/2017
Big differance in amount of water leaking but still getting a couple of tablespoons of water on initial start up. Talked to GS. Order vent reschedule at cust request ; ordrng 1 WPW10329609 (vent), schdld next appmnt for 5/8 MON !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF8CSN
Near Bainbridge Township, OH 44023
Dan H
Job Details: 05/01/2017
Customer complaint that unit is leaking water, found unit leaking from cracked seem on valve, unit needs new valve; ordrng 1 242252702 (valve69.75), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $308.18 Check # 3960, schdld next appmnt for 5/8 MON 3-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDW01
Near Cleveland, OH 44112
Corina B
Job Details: 05/01/2017
CC That the fz door hitting the inside wall of the unit. Adjusted the fz door to where its not hitting the inside door. Checked the fz gasket, checks good. Optest ok. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Richmond Heights, OH 44143
Corina B
Job Details: 05/01/2017
Replaced the fill tube. The water line did not have a connector to fit on the fill tube. Kept the old water line on, talked to GS and agreed that it is ok to put back on. Optest ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Willoughby, OH 44094
Corina B
Job Details: 05/01/2017
, CC that there is a loud noise when is washing. f0e5 Off Balance Load. Ran test 51 and 52. Ran a rapid wash, with clothes. Adjusted the legs to level machine. Advised cust this is normal. Optest ok. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18L4JWK
Near Brooklyn, OH 44144
Chris H.
Job Details: 05/01/2017
Installed new rails, op test good; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brooklyn, OH 44144
Chris H.
Job Details: 05/01/2017
Customer complaint that unit is leaking water back into tub, and knob is broken, hooked up unit to lowes appliance test cart, unit began to fill paused unit, water valve is not leaking, cancelled unit, unit is draining properly, no codes stored in diagnostics, knob was not broken just insert had came out, reinstalled knob insert, unable to duplicate any further issues, unit is operating as designed ; Job Cmpltd,
Near Avon Lake, OH 44012
Chris H.
Job Details: 05/01/2017
KITCHENAID DISHWASHER KUDS30FXSS, Customer complaint that unit was smoking and caught fire, removed panel unit needs a new user interface, control wiring harness due to fire damage and upper rack adjusters, spoke with gs ordering parts ; ordrng 1 W10479761 (cntrl-elec) and 1 W
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Avon, OH 44011
Chris H.
Job Details: 05/01/2017
Customer complaint that unit is walking across floor during use, suspension is ok, ran diagnostics found unbalnced load, cleared code, ran drain and spin, unit must have been installed on an unlevel or unsolid floor, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Olmsted Township, OH 44138
Chris H.
Job Details: 05/01/2017
Customer complaint that unit was not drying properly, customer stated since she put rinse aid in the unit has began drying correctly, ran diagnostics no codes stored, unit completed service cycle, heater came on, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305EBS00
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 05/01/2017
Customer complaint that units freezer handle is loose, tightened handle, op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE MICROWAVE
Model EI30BM60MSA
Near Brook Park, OH 44142
Chris H.
Job Details: 05/01/2017
Customer complaint that units display went out and unit is not heating, started glass of water inside unit for 2 minutes unit is not heating, unit is pulling 7 amps has a high side issue hinge on door is broken where it is welded inside the cavity,hinge is an unrepairable part, confirmed with gs; Job Cmpltd, O-emld tckt [SdLink\290818a.png],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB00
Near Cleveland, OH 44121
Dan H
Job Details: 05/01/2017
Customer complaint of loud noise, can hear evaporator fan hitting frost upon arrival, fresh food section temperature at 56 degrees, freezer section temperature at 30 degrees, found evaporator frosted over, ran diagnostics test mode, defrost heater is working, no air leaks in cabinet, found fresh food section thermistor out of range, air channel broken from frost build up, unit needs new fresh food section thermistor and air channel; ordrng 1 W10838965 (thermistor) and 1 W10919804 (AIR CHANNEL, ),
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near South Euclid, OH 44121
Dan H
Job Details: 05/01/2017
Customer complaint that unit does not spin clothes out on wash cycle but will spun on drain and spin cycle, ran diagnostics found f7e1(basket speed fault) error code, unit passed test for error code shown, started normal wash cycle with correct load size, unit filled, washed, drained, rinsed, unit stopped at final spin and did not spin, called fb, unit needs new shiftier per fb, paused cycle, installed new shifter, unpaused cycle, lid locked unit spun clothes to almost dry, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8979SFZ2
Near Orwell, OH 44076
Arthur V
Job Details: 05/01/2017
Replaced both tracks and latch strike. Door closing much better. Not leaking after testing for 10 min ---advised customer about power connection and how important grounds are for personal safety. Unit op test good. Power coming in should be addressed by a qualified electrician ---; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRS467VSS01
Near Concord Township, OH 44077
Arthur V
Job Details: 05/01/2017
File number ----7718935679. Please change auth number to K9L300EPL1---- needs appliance manager bd and both fan motors. Called techline talked to kurt --- needs appliance manager bd and both fan motors. ; ordrng 1 W10794022 (motor-fan) and 1 WPW10116185 (APPLIANCE MNGER BD ) and 1 WPW10245511 (blower), schdld next appmnt for 5/4 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Olmsted Township, OH 44138
Chris H.
Job Details: 05/01/2017
Customer complaint that unit was not drying properly, customer stated since she put rinse aid in the unit has began drying correctly, ran diagnostics no codes stored, unit completed service cycle, heater came on, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305EBS00
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 05/01/2017
Customer complaint that units freezer handle is loose, tightened handle, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brook Park, OH 44142
Chris H.
Job Details: 05/01/2017
Customer complaint that units deli drawer temp adjuster will not move freely, something spilled on temp adjuster and made it stuck, moved adjuster removed shelf for customer so she could clean up spill, op test good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GYE22KSHDSS
Near Mentor, OH 44060
Corina B
Job Details: 05/01/2017
Checked temp FF 44.2* fz 16.4*. Found the deli drawer is frozen over. Service bulletin REF02-15 WR49X25197 to replace the ff fan and update to software. Talk to GS to order part. Cust pd deduct.; ordrng 1 WR49X25197 (AP5 SUM BOARD NIDEC FF FAN KIT), , schdld next appmnt for 5/4
We serviced a
WHIRLPOOL DISHWASHER
Model WRX735SDBM03
Near Mentor, OH 44060
Corina B
Job Details: 05/01/2017
Its a refrigerator and not a dishwasher. Cust showed pop. CC that the unit is making a humming noise.. Fz 16.9* ff 43.1* ran diag. Checked the evap fan motor, compressor fan motor, ice box fan motor. Could not duplicate the problem. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017FW0
Near Euclid, OH 44123
Dan H
Job Details: 05/01/2017
Customer complaint that unit is not starting, found display blank, no buttons responding, found no power to unit, found gfci unit is plugged into tripped, unable to reset gfci, advised customer that they need an electrician to install dedicated non gfci outlet for microwave, plugged unit into different outlet, unit is operating as designed ; Job
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Euclid, OH 44123
Dan H
Job Details: 05/01/2017
Installed new freezer section door and nameplate, op test good ; Job Cmptd
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 05/01/2017
Replaced the drum and heater. Ran cycle test, dryer quit working. Took dryer apart put dryer back together. Is now working. Cleaned dryer out and replaced the vent hose with a semi rigid. cust pd . Ran a cycle test, optest ok. ; , Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model SSD25TW
Near Mentor, OH 44060
Dan H
Job Details: 05/01/2017
Part received is wrong part, ordering correct water valve; ordrng 1 WPW10247599 (valve-inlt), schdld next appmnt for 5/5 FRI 8-11,
We serviced a
GE DISHWASHER
Model GDWF160R100SS
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/01/2017
, Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Chardon, OH 44024
Corina B
Job Details: 04/28/2017
CC that the im is not making ice. Checked temp ff 38 fz 5. Ran diag test Service Test - 59: Ice Maker Motor, motor did not move. Checked for voltage for the i/m 120v, ohmed out the heater 5.3ohms. Service Test - 56: Ice Maker Error Codes, E2 = Motor lost position. Service Test - 37: Ice Box Thermistor 01-pass, Service Test - 45: Ice Maker Water Fill Test, filled. Talk to GS ordering an i/m. Office to order part. ; ordrng 1 WPW10764668 (icemaker), schdld next appmnt for 5/4 THU 8-11,
We serviced a
AMANA WASHER
Model ALW780QAW
Near Mentor, OH 44060
Dan H
Job Details: 04/28/2017
Installed new seal kit and agitator, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/28/2017
Replaced. Bake element. Op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Kent, OH 44240
Robert A.
Job Details: 04/28/2017
Installed frz door, op test ok; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4516FW0
Near Kent, OH 44240
Robert A.
Job Details: 04/28/2017
Found foil vent crushed behind unit, ran unit making a scrapping sound, removed screw driver bit fron drum bearing, ran unit , good air flow, suggest changing vent, op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near Deerfield Township, OH 44411
Robert A.
Job Details: 04/28/2017
Complaint frz warm, ice melting in bin, Ff40, frz 10, comp and fans running, frz evap frost by cap tube only, inspected all soder joints, good, found green dye on bottom rt side of ff evap, needs ff evap Talked w/fb; ordrng 1 W10917531 (FF EVAP) and 1 WPW10143759 (DRIER), schdld next appmnt for 5/3 WED ! [***],
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Williamsfield, OH 44093
Arthur V
Job Details: 04/28/2017
After installing motor and pump found drain hose with a split in it. Needs drain hose and feed tube-----reschedule at customer request feed tube needs replaced due to water deposits ; ordrng 1 W10861745 (tube-feed) and 1 WPW10545278 (hose-drain), schdld next appmnt for 5/5 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS25SHBL1
Near Moreland Hills, OH 44022
Corina B
Job Details: 04/28/2017
CC that the dishes are not getting cleaned. Found the upper spray arm is missing and the middle spray arm tube has deteriotated. Called GS gave cust est. do not order partS JOB COMPLTD
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Mayfield, OH 44143
Corina B
Job Details: 04/28/2017
CC that water is left in the dispenser and keeps getting a ul code. Advised cust that is normal to have water left over in the dispenser and for water to be put in the dispenser even if your not using it. Ran diag code ul off balance load. Checked the basket spins free. Found the tub was leaning to far back. Adjusted the legs. Ran a rinse and spin optest ok. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAW0
Near Eastlake, OH 44095
Corina B
Job Details: 04/28/2017
Replaced main control. Ran calibration. Optest ok.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSI23MGPABB
Near Rocky River, OH 44116
Dan H
Job Details: 04/28/2017
Installed new freezer section door, op test good ; Job Cmpltd,
We serviced a
JEN REFRIGERATOR
Model JFC2070KRS
Near Euclid, OH 44123
Corina B
Job Details: 04/28/2017
CC that the unit is not cooling, started cooling. Checked temp Fz 10.4* ff38.8* ran diag. Could not duplicate the problem. used the steamer to steam the evap. Optest ok.; Cllctd
We serviced a
WHIRLPOOL RANGE
Model MES8880DS0
Near Claridon Township, OH 44024
Arthur V
Job Details: 04/28/2017
Found unit getting a f2e0 error code. Getting no response from touch pad except for cancel. Per techsheet. Needs membrane and harness please change primary number to 440-479-8124----; ordrng 1 W10680393 (swtch-memb) and 1 W11025616 (HARNESS KEYPAD ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/4 THU !,
We serviced a
MAYTAG DRYER
Model MEDB835DW1
Near Painesville, OH 44077
Arthur V
Job Details: 04/28/2017
Cust complaint unit would not start and light would stay on in the drum. Pushing on door switch had no effect. Found door switch popping when closing. Needs door switch reschedule at customer request ; ordrng 1 W11036551 (DOOR SWITCH), schdld next appmnt for 5/5 FRI 12-5,
We serviced a
GE B/IN REFRIGERATOR
Model ZIRS360NXARH
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/28/2017
Recovered refrigerant, replaced evap and drier (cust supplied) pulled 28"vac w/pump, watched, no change, charged 8.5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2330WS00
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/28/2017
Found glass plate broken, ran unit, tt motor making noise, needs motor and coupler; ordrng 1 8205676 (tray-cook72.09) and 1 W10911403 (TT MOTOR62.56) and 1 WPW10776938 (COUPLER17.61), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/3 WED !,
We serviced a
WHIRLPOOL HOOD
Model UXT4030ADB2
Near Cleveland, OH 44135
Dan H
Job Details: 04/28/2017
Customer complaint that hood is not blowing, unit receiving 120vac, fan is working on both high and low settings, unit is operating as designed ; Job compltd
We serviced a
WHIRLPOOL' RANGE
Model WFG505M0BS0
Near Cleveland, OH 44135
Dan H
Job Details: 04/28/2017
Customer complaint that oven bulb broke in socket, removed bulb' installed new bulb,
We serviced a
WHIRLPOOL RANGE GAS
Model WFG320M0BB0
Near Cleveland, OH 44103
Dan H
Job Details: 04/28/2017
Customer complaint that bulb is stuck in oven, found bulb broken and base stuck in socket, removed bulb, installed new bulb from customer stock, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Cleveland, OH 44103
Dan H
Job Details: 04/28/2017
Customer complaint that oven door glass is falling off, confirmed, unit needs new outer oven door glass(blk); ordrng 1 WPW10535776 (glass-door), schdld next appmnt for 5/3 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB0
Near Mentor, OH 44060
Arthur V
Job Details: 04/28/2017
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 04/28/2017
Found bulb open and control not sending power to lamp. Needs control and bulb customer requests first call. ; orderng 1 8206232A (lamp 40 watt) and 1 W10892389 (CONTROL), schdld next appmnt for 5/3 WED 8-12,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY2
Near Cleveland, OH 44109
Robert A.
Job Details: 04/28/2017
Ran diagnostics, no codes, water temp after fill, 95deg, watched cycle, good water flow, excess soap in unit, need to use less soap, run hot water in sink before starting unit, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland Heights, OH 44121
Robert A.
Job Details: 04/28/2017
Found deli ui blank, checked ui, corroded, light also corroded, disconnected both, now dispensing water, needs deli ui and cover/light; ordrng 1 WPW10732682 (DELI UI ASM), schdld next appmnt for 5/3 WED !,
We serviced a
GE WASHER
Model GTWN2800D2WW
Near Concord Township, OH 44060
Dan H
Job Details: 04/28/2017
Installed new drain hose, op test good ; Job Cmpltd,
We serviced a
GE COOK TOP
Model PP980SM1SS
Near Chardon Township, OH 44024
Robert A.
Job Details: 04/28/2017
Found rt front error f153, inspected element, connection burnt, needs element end harness repaired; ordering 1 WB30T10062 (element lt. frt 219.82), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/3 WED !,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM1
Near Novelty, OH 44072
Robert A.
Job Details: 04/28/2017
Installed c/b and pannel, ran diognastic cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near North Madison, OH 44057
Arthur V
Job Details: 04/27/2017
Replaced control. Re calibrated per tech sheet. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MCWX655DW0
Near Avon Lake, OH 44012
Dan H
Job Details: 04/27/2017
Customer complaint that unit makes noise during agitation, found wash plate loose, tightened wash plate bolt, ran manual test cycle on heavy agitate, no noise heard, op test good ; Job Cmpltd,
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/27/2017
We serviced a
KENMORE REFRIGERATOR
Model 363.78592896
Near Madison, OH 44057
Arthur V
Job Details: 04/27/2017
Replaced ice maker. Op test good no balance per office. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW4
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/27/2017
Ran diagnostics, comm problem, ohmed harness, good, resereset connections, good ran diagnostics again, good, started normal wash, good, op test okNote cust to install hot water hoseCalled eb; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Avon Lake, OH 44012
Dan H
Job Details: 04/27/2017
Customer complaint that unit is leaking water, started normal wash cycle, found unit leaking from hot water fill hose, tightened connection, no leaks now, op test good. Also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Avon Lake, OH 44012
Dan H
Job Details: 04/27/2017
Customer complaint that no buttons on user interface are working, control recieving 120vac, preformed stuck key test, control is good, control mounts are broken leaving control hanging in door, unit needs new user interface(ss) and control; ordrng 1 W11035586 (CNTRL ) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 5/2 TUE
We serviced a
WHIRLPOOL ELEC SLIDE-IN
Model GY397LXUB03
Near Avon Lake, OH 44012
Dan H
Job Details: 04/27/2017
, Customer complaint that 6,9,and 0 keys are not working, confirmed, unit needs new user interface ; ordrng 1 WPW10207928 (swtch-memb155.08), 1, schdld next appmnt for 5/2 TUE !,
We serviced a
GE MICROWAVE
Model CVM1790SS2SS
Near Avon Lake, OH 44012
Dan H
Job Details: 04/27/2017
Installed new control board, op test good ; Job Cmpltd, O-emld
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEM00
Near Sheffield, OH 44054
Dan H
Job Details: 04/27/2017
Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 14 degrees, found partial frost pattern and ice chunk on inlet/outlet lines on freezer section evaporator, unit needs new fresh food section evaporator and compressor ; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 5/3 WED ! [***],
We serviced a
WASHER MAYTAG
Model MVWB725BW0
Near Avon Lake, OH 44012
Dan H
Job Details: 04/27/2017
Customer complaint of noise during agitation cycle, ran diagnostic test cycle, no error codes found, heard slight knocking sound during agitation, found rotor bolt loose, no damage to bolt or rotor, tightened bolt, no noise now, op test good ; Job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Avon Lake, OH 44012
Dan H
Job Details: 04/27/2017
Customer complaint that freezer section is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 33 degrees, found partial frost pattern and ice chunk built up on inlet/outlet lines on freezer section evaporator, unit has non coated fresh food section evaporator, unit needs new fresh food section evaporator and compressor, customer to contact us on availability rescheduling, 3count job; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator),
We serviced a
WHIRLPOOL DRYER
Model WED8740DW0
Near Westlake, OH 44145
Gail V.
Job Details: 04/27/2017
Customer complaint of loud squealing noise, confirmed, noise is coming from idler pulley, installed new idler pulley, no unusual noises heard now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAW1
Near Westlake, OH 44145
Dan H
Job Details: 04/27/2017
Customer complaint that some control panel buttons are not working, found start button light flashing, ran diagnostic test cycle found 2-1(stuck key) error code, preformed stuck key test, control is good, unit needs new user interface(wht), user interface did not fail due to silver migration, ordrng 1 W10811166 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXWH9
Near Geneva, OH 44041
Arthur V
Job Details: 04/27/2017
Replaced main ccu and control panel. Unit op test good Took core for return ------; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $262.78 Check # 1613, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kingsville, OH 44048
Arthur V
Job Details: 04/27/2017
, Found unit needs motor. Motor just hums. Turn by hand it starts. Blower wheel cracked. Needs motor ,blower wheel and clamp. Advised customer about fire hazard associated with foil style vents. ; ordrng 1 279827 (motor!dryer) and 1 WP3404162 (clamp) and 1 WP694089 (wheel), schdld next appmnt for 5/3 WED !,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Conneaut, OH 44030
Arthur V
Job Details: 04/27/2017
Found unit nut came loose and pulley and shield and belt were all damaged and need replaced ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (belt) and 1 WPW10550173 (shield), saved tckt [SdLink\290771a.png], schd next appt>Wed 5/3
We serviced a
GE WASHER
Model GTWP2250DWW
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/27/2017
Found tub broken see pics. Tube and shaft assy open. Motor light not coming on or flashing. Needs tub,motor and inverter, tube and shaft assy etc. unit is not worth repairing. Advised customer someone will contact him shortly--GS ; ordrng 1 WH02X10265 (ring split.) and 1 WH02X10383 (seal tub) and 1 WH20X10094 (motor and inverter a) and 1 WH2X1197 (washer tub bearing) and 1 WH2X1199 (washer hub) and 1 WH38X10019 (shaft and tube asm) and 1 WH43X10032 (coupling agitator) and 1 WH45X10120 (basket hub & ring xl) and 1 WH45X20473 (washer tub assembly),
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 04/27/2017
Cust states that he started the unit with the water off, Ran diagnostics f8e1, long/no fill, cleared codes, ran test cycle, good, started normal wash, good, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MCD2358WEM02
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/27/2017
Installed ice door, door sealing, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDW05
Near Solon, OH 44139
Robert A.
Job Details: 04/27/2017
Recovered refrigerant, replaced comp, drier, evap, heat exchanger, pan heater, pulled 28"vac w/pump, watched, no change, charged 7.5 oz r134a, unit cooling, pressures good, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Madison, OH 44057
Dan H
Job Details: 04/27/2017
Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 62 degrees, freezer section temperature at 9 degrees, found evaporator frozen solid, bi metal buried in ice and open, jumped out bimetal, defrost heater started working, unit needs new bimetal, installed new bimetal, cleared ice, op test good, advised customer wait 24 hours before restocking fresh food section ; used 1 10442411 ([Alt for WP1044241) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRS00
Near Cleveland, OH 44108
Dan H
Job Details: 04/27/2017
Installed new ice chute door, washer, and sleeve, op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model WASHER
Near Brook Park, OH 44142
Dan H
Job Details: 04/27/2017
Customer complaint of loud noise during spin cycle, found bearings worn, found water leaking passed bearing seal into rotor/stator assembly, unit needs new bearings, rotor, motor, and rps sensor, customer does not want repair; ordrng 1 280146 (rotor180.22) and 1 W10435302 (bearing105.51) and 1 WPW10178988 (sensor32.36) and 1 WPW10419333 (stator172.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KENMORE RANGE
Model 790.96014403
Near Painesville, OH 44077
Arthur V
Job Details: 04/27/2017
Found bake element open and needs replaced ; ordrng 1 316075104 (element,bake), , schdld next appmnt for 5/2 TUE !,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Chardon, OH 44024
Arthur V
Job Details: 04/27/2017
Cust complaint wrinkle shield never kicks on Cycled unit with wrinkle shield on. Unit op test good wrinkle shield is coming on and tumbling as designed. Unit tumbles and alarm goes off every 5 min CAN ONLY USE WRINKLE SHIELD ON AUTO CYCLES. DOES NOT WORK ON TIME CYCLES. ; Job Cmpltd
We serviced a
MFI2269FRZ00 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 04/27/2017
CC that the unit is not making ice. Checked water pressure, good. Ran diag test 192. Water did not cycle into the ice maker. Will need a new ice maker. Replaced ice maker from t/s. ran a cycle test, optest ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Concord Township, OH 44077
Arthur V
Job Details: 04/27/2017
Found unit needs bi-metal and door latch handle w/springs Also wax motor on vent not opening. ; ordrng 1 W10258275 (bi-metal) and 2 WP8268540 (spring)s and 1 WP8269117 (handle) and 1 WP8269259 (gasket) and 1 WPW10164259 (vent), schdld next appmnt for 5/2 TUE !,
We serviced a
WED8000DW3 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Corina B
Job Details: 04/27/2017
CC that the dryer does not turn on. Checked voltage at the terminal block L1 to N 0v L2 to N 120v L1 to L2 0. Checked the wall outlet same voltage as the terminal block. Will need an electrician.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near North Madison, OH 44057
Arthur V
Job Details: 04/27/2017
Found water line brittle and severed at dispenser. Needs fitting with water line ; ordrng 1 8201537 (fitting), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $194.21 Check # 455, schdld next appmnt for 5/2 TUE 8-12,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near South Euclid, OH 44121
Corina B
Job Details: 04/27/2017
CC that the dryer is not drying. Checked voltage at terminal block l1-n 120v l2-n120v l1-l2 0v. Reset the breaker. Have correct voltage. Ran a cycle heater is cycling. Optest ok.; Job Cmpltd,
We serviced a
AMV1150VAS5 AMANA
Model MICROWAVE
Near Cleveland, OH 44113
Corina B
Job Details: 04/27/2017
Replaced control panel. Optest no good. Will need a main control. Talked to GS, office to order part.; ordrng 1 WPW10676698 (cntrl-elec)
We serviced a
MSD2651HEW MAYTAG
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 04/27/2017
Found the water filter backing back tab is broken. Which it does not stay in the ceiling when the water filter is in the unit. called GS and told him the filter backing is discontinued. He said he will reseach and let the cust know. ; ordrng 1 12688503 (FILTER BACKING),
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Corina B
Job Details: 04/27/2017
CC that water is freezing and hittting the evap. Fan. Found the water is leaking from the water fill tube and the tube line. Office to order parts. ; ordrng 1 218976438 (tube) and 1 241796407 (tube-water fill)
We serviced a
GLHS37EHSB7 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44128
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is not cooling properly, ff temp at 65 freezer temp at 32, compressor and fans are running, rear wall in frz is covered with ice build up, defrost heater is good, bi metal checks out, unit is not defrosting properly, unit needs a new defrost control, spoke with gs ordering part ; ordrng 1 241739709