Service History 913 | Freds Appliance

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Warrensville Heights, Ohio 44122

Jason N

Job Details: 08/17/2021

"Cc unit not cycling properly, not spinning out clothesRan diagnostics, found code f8e1 no/long fill. Found drain hose sitting too low, water running out when filling. Secured drain hose up higher. Ran auto test, all functions passed. Op test good."

We serviced a

KENMORE REFRIGERATOR

Model 253.60419413

Near Cleveland, Ohio 44109

Dan

Job Details: 08/17/2021

"Customer complaint that unit is not cooling in fresh food section , fresh food section temperature at 64 degrees, freezer section temperature at -3 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, unit needs new evaporator fan motor , customer does not want repair ; ordrng 1 242077705 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Strongsville, Ohio 44149

David R

Job Details: 08/17/2021

"Replaced actuator, ran calibration, ran test diagnostics, good. All components working. Op test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH54521JZ0

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/17/2021

Installed the new part op tested good. Mag

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Willowick, Ohio 44095

Joe O

Job Details: 08/17/2021

"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 64 degrees. Compressor attempted to start. Compressor excessively loud. Found no frost pattern on evap. Hooked up compressor tester. Found compressor just humming will not start. Compressor seized. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, Ohio 44143

Joe O

Job Details: 08/17/2021

"Cc: only partially lighting upCustomer stated after power outage unit was only lighting up on half the display. Found full display is functioning. Found error codes f0e5(off balance) f5e3(unlock failure) f0e2(oversuds) f6e3(No communication from the MCU detected by the ACU). Ran quick test. Ran normal cycle, ran drain and spin. Could not duplicate issue. Op test ok"

We serviced a

KENMORE REFRIGERATOR

Model 253.60412411

Near Cleveland, Ohio 44122

Jason N

Job Details: 08/17/2021

"Installed control box. Compressor started, unit starting to cool. Advised customer allow 24 hrs for unit to return to desired temps. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Atwater, Ohio 44201

Brian M

Job Details: 08/17/2021

Installed gaskets OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near University Heights, Ohio 44118

Joe O

Job Details: 08/17/2021

"Cc: not washingFound sump receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

KITCHENAID KITCHEN

Model KUBR204ESB

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 08/17/2021

Cc: lower wine rack off centerFound rails do not sit centered with rack. Needs lower wine rack assemblyParts out of stock. Office to reschedule; ordrng 1 W10803971 (shelf-wine)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kent, Ohio 44240

Brian M

Job Details: 08/17/2021

Cc unit not starting or washing Ran test cycle Unit ran watched both spray arms both are moving and has good pressure Advised to watch and if issue comes back gave quote for sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Strongsville, Ohio 44136

David R

Job Details: 08/17/2021

"Cc unit making intermittently loud noise. Went through diagnostics and tested fans and damper opening/closing. Good, sounds normal. Tested compressor on/off, condenser fan on/off, good, normal noises. Let Icemaker cycle and call for water, good. Checked water and ice dispenser, good. Took off back cover to compressor and everything checks good. Op test ok.** advised customer to record noise if possible."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 08/17/2021

"Replace ignitor,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDR25SHWH1

Near Parma, Ohio 44129

Dan

Job Details: 08/17/2021

"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from crack in water inlet, part is no longer available ; ordrng 1 9744288 (Water inlet)"

We serviced a

WHIRLPOOL RANGE

Model WOS51ES4ES02

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 08/17/2021

"Cc: not heating/ trim piece drilled incorrectlyFound unit is not receiving proper power. Found l1 to ground is only receiving 88v, l2 to ground only receiving 4v, neutral to ground is getting 18v. 88v between l2 and l1. Need an electricianStill waiting on trim; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Mayfield, Ohio 44143

Joe O

Job Details: 08/17/2021

Installed control and latch. Found outlet behind unit has no power. Ran extension cord to another outlet. Ran quick test cycle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, Ohio 44077

Joe O

Job Details: 08/17/2021

Installed freezer led. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 08/17/2021

"Cc dial not ,making selections Issue is caused by lid latch feedback Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 08/17/2021

"Found shifter out of pulley replace from original one cause there having issue with new one,opt test ok replace from t/s; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, Ohio 44134

Dan

Job Details: 08/17/2021

"Customer complaint that unit was not cooling, then customer had power outage and unit started, fresh food section temperature at 39 degrees, freezer section temperature at 2 degrees, fans are running, compressor is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Cleveland, Ohio 44109

Jason N

Job Details: 08/17/2021

"Cc unit not cooling, no ice.Unit does not have an ice maker installed, looks like ice maker was removed. Unit not plugged in and sitting on porch. Plugged in unit, unit is cooling, but evaporator fan is not running. Possible airflow issue, but without being plugged in for 24 hrs before service, best guess. Ice maker not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Evaporator fan motor)"

We serviced a

KENMORE REFRIGERATOR

Model 106.4115321

Near Lakewood, Ohio 44107

Jason N

Job Details: 08/17/2021

"Cc unit lights still flashing same as before.Lights are on steady at this time, operating door switches closed and open to activate LEDs will cause lights to flash. Jumped out bottom ff section led, lights are still flashing. Being that freezer led module is new, top main ff LED module is at fault. Credit customer for freezer LED module due to misdiagnosis. ; ordrng 1 WPW10515058 (Led module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDW07

Near Andover, Ohio 44003

Jeff M

Job Details: 08/17/2021

installed the new part op tested good. Gaskets

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Kent, Ohio 44240

Brian M

Job Details: 08/17/2021

Cc tapping noise or clicking noise Found noise to be tag on power cord blowing and tapping wall OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/17/2021

Installed glass

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH01

Near Brecksville, Ohio 44141

David R

Job Details: 08/17/2021

Cc unit icemaker not shutting off. Found icemaker arm out of place. Corrected. Tested. Showed customer. Unit is good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/17/2021

"Cc unit wasnt making ice. Said one of family members started looking around and icemaker was turned off. They turned it on. Started making ice and components working, just wanted unit checked still. Went over all components, dispenser water and ice good. Icemaker is cycling and Calling for water, bin is full. As of today unit test good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB00

Near Olmsted Township, Ohio 44138

David R

Job Details: 08/17/2021

"Cc unit not cooling. Found compressor 60 watts. No frost pattern. Tapped into system, giving 15 psi on low side while unplugged and plugged in, in a vacuum. Will need a sealed system job. Comp and evap. No warranty. Giving estimate. Customer calling whirlpool. Customer paid SVC only. ***would schedule as 4 count.; ordrng 1 W11125124 (Comp) and 1 W10858281 (Evap) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 08/17/2021

Cc unit ff door needs replaced due to damageReplaced RH ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44135

Dan

Job Details: 08/17/2021

"Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Cleveland, Ohio 44111

Dan

Job Details: 08/17/2021

"Customer complaint that unit is not cooling, Unit unplugged when tech arrived, plugged in, compressor started, fans started, good frost pattern forming on evaporator , temperature is dropping, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/17/2021

Ran all icemaker test and they all pass also ice sensor and switches working as well but temp seems little check evap on freezer barely any frost it explains of ice maker time out call bj senior tech he said to order compressor and filter dryer also unit has a second to the fifth year warranty on seal system everything cover ; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Dryer filter)

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 08/17/2021

"Ran normal cycle for 25 minutes no leaks found advise customer to monitor and record next time,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ03

Near Cleveland, Ohio 44111

Dan

Job Details: 08/17/2021

"Customer complaint that display and interior lights are out, confirmed, fresh food section temperature at 41 degrees, freezer section temperature at -2 degrees, everything else is running, unit needs new user interface ; ordrng 1 W10799818 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID KITCHEN

Model KDTM404KPS0

Near Westlake, Ohio 44145

David R

Job Details: 08/17/2021

Replaced drain hose. Tested. Good. No leaks. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 08/17/2021

"Cc unit not washing clothes well. Customer states unit does not clean her clothing well. Ran diagnostics, found code f0e5 for offbalance load. Ran auto test, unit did not agitate. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer, W11531483, replace shift actuator. Replaced shift actuator using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Lorain, Ohio 44053

Gabriel P

Job Details: 08/17/2021

"No issue found explain customer how to use unit,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Elyria, Ohio 44035

Gabriel P

Job Details: 08/17/2021

Same shifter that keep coming out replacing from original shifter ordering ; ordrng 1 W10913953 (Shifter)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608EPA01

Near Solon, Ohio 44139

Brian M

Job Details: 08/17/2021

Cc unit not sitting flush one door sits out a hair further than other Made sure unit was leveled But advised thats just how these units are new nothing can be done until door gaskets breakin

We serviced a

MAYTAG REFRIGERATOR

Model MSD2559XEM02

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/17/2021

"Cc unit not making ice. Found icemaker mold has ice in it. Emitter and receiver board not recognizing bin full or empty. Ordering kit. ; ordrng 1 W10757851 (Emitter and receiver control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/17/2021

The actuator cannot find home position needs a new actuator; ordrng 1 W10913953 (Actuator)

We serviced a

FRIGIDAIRE DRYER

Model FDE747RBS1

Near Geneva, Ohio 44041

Jeff M

Job Details: 08/17/2021

The original fan blower is stripped out needs a new fan. I cannot buy just the fan its a conversion kit a very expensive conversion kit. Estimate only; ordrng 1 5303937125 (Fan kit) and 1 123 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near University Heights, Ohio 44118

Jason N

Job Details: 08/17/2021

"Cc unit not making iceRan manual ice maker harvest test, ice maker would not index. Unit needs ice maker. Replaced ice maker using truck stock. Ran manual harvest test, ice maker indexed properly and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Painesville, Ohio 44077

Joe O

Job Details: 08/17/2021

"Cc: error codesModel and ser number worn, could not look up error codes, found error code f8e1(long fill), f9e1(long drain). Advised customer if parts are needed may be hard to find. Ran diagnostics test cycle. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID DBL WALL OVEN

Model KODC304ESS01

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 08/17/2021

Customer had concerns about broil not showing exact temp Advised customer this is how the unit is designed Ran test bake and broil unit is functioning properly

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Huntsburg, Ohio 44046

Brian M

Job Details: 08/17/2021

Customer had concerns about temp she stated her popsicles melted Found temps to be about 6 degrees Out side temps may be effecting the way the unit operates Advised on temp settings And to watch for a week OP Test Ok

We serviced a

GE DISHWASHER

Model GDT655SMJ5ES

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/16/2021

"Taking drain pump kit with me since did not need it. Customer bought a new control board from a different source, the one we ordered he said it did not arrive"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/16/2021

Installed wheels OP Test Ok

We serviced a

MAYTAG RANGE

Model MGT8775XB00

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/16/2021

"Found out a lot of screws are rusted out and will need to be drilled out. Found control not sending power down to bake ignitor. Some parts NLA. W10219243 panel manifold NLA, W10272357 support bracket NLA, WPW10406243 x 2 r/f rear burner, WPW10406878 l/f burner, WPW10407678 left front orfice, WPW10407679 x2 r/f rear orfice holder, WPW10407680 center, WPW10365421 control, WPY706189 x8; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/16/2021

"Replace user interface,also didnt find no error codes but ran calibration and auto test pass,opt test ok"

We serviced a

GE WALL OVEN

Model PEB1590DM2BB

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 08/16/2021

"Replace control,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/16/2021

"Found 3 COVID masks in drain pump filter, removed, op test good, user interface was scratched while removing dryer, ordering user interface ; ordrng 1 W11316623 (Ui)"

We serviced a

KENMORE WASHER

Model 11026002010

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/16/2021

Installed actuator Ran auto test and calibration test Opt; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 08/16/2021

See DH pvr for job info.; O-emld tckt

We serviced a

GE REFRIGERATOR

Model GSE26HMEBHES

Near University Heights, Ohio 44118

Jason N

Job Details: 08/16/2021

"Cc unit freezing food in ff section.Customer stated certain items were freezing on middle shelves. Unit ff temps set at 35 degrees. Set to 38, advised customer this is considered recommended temperature. Checked air flow from damper/vent tower. Unit has cloth shelf covers, found top shelf covering had slid back and was covering vent opening. Advised customer this could cause all the air to be pushed into the middle vent as well as make the unit run longer as the thermistor up top will take longer to read proper temps. Advised customer to monitor."

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near University Heights, Ohio 44118

Joe O

Job Details: 08/16/2021

Cc: not heatingFound element open. Needs heating elementCustomer wants added to cancellation list ; ordrng 1 WP3387747 (element)

We serviced a

IKEA DISHWASHER

Model IUD7070DS0

Near Independence, Ohio 44131

David R

Job Details: 08/16/2021

"Cc unit not heating. Looked at heater and found right in middle, cracked in half. Tested, heater error code. Unit is sending power down to heater. Good. Will need heater element. Ordering. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Bedford, Ohio 44146

David R

Job Details: 08/16/2021

"Replaced control and thermistor. Cleared all ice off. Fan is good, heater giving 37 ohms. Give time for unit to cool back down. 24 hours. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Cleveland, Ohio 44144

Gabriel P

Job Details: 08/16/2021

"Found temp on fridge on the lowest temperature also customer had too much food inside explain and advise how to properly use fridge and how much to Load it,opt test ok"

We serviced a

ESTATE DRYER

Model TEDX640PQ1

Near Bedford, Ohio 44146

David R

Job Details: 08/16/2021

"Office to bill too. Cc unit not starting up. Unplugged, checked fuses, belt, all good. Found door switch crooked and out of place. Corrected, tested. Unit is working and cycling heat. Good. All cycles starting up. Op test ok.; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, Ohio 44123

Joe O

Job Details: 08/16/2021

"Cc: gets to washing and stops cycleFound error codes f5e2(lid lock fault) f5e3(lid unlock fault) f0e5(off balance). Found lid is not locking, needs lid lock. Replaced lid lock. Ran auto test and calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/16/2021

The cust was have issues with the unit the unit. Upon my arrival I put the unit in calibration I cleared the codes I recalibrated the units I ran a small cycle everything test good

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Kingsville, Ohio 44048

Jeff M

Job Details: 08/16/2021

The unit has been leaking for quite some time. I took a picture of the amount of damage thats already been done to document. I checked the water valves water lines icemaker water dispenser everything that pertains to you supplying water that all tested good I took the drain off and blew through it some gunk came out its possible it was plugged. Not able to exactly locate the leak. but I think the drain was ether plugged or not sitting correctly allowing water to leak by

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 08/16/2021

Installed UI Advised to watch for 48 hours

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Willoughby, Ohio 44094

Joe O

Job Details: 08/16/2021

"Found new control missing p4 connector. Correct part number. Re ordering controlTook control to returnControl out of stock, office to reschedule ; ordrng 1 W10892389 (cntrl-elec)"

We serviced a

Kenmore Dryer

Model n/a

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 08/16/2021

"Cc dryer does not shut off Customer stated unit will restart automatically after timer has reached off position. Checked timer operation, found dryer will automatically restart when timer is advanced. Checked start button for shorted contacts., verified start button is shorted. Unit will need start button replaced. Customer will repair, estimate only.; ordrng 1 WP3395382 (Start button)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Shaker Heights, Ohio 44122

Dan

Job Details: 08/16/2021

"Customer complaint that unit would get to end and flash sanitize, no water , plastic on upper rack broke, placed glasses upright in rack, ran test cycle, found 4-3(motor fault) error code, unit filled and began washing, unit completed test cycle, glasses filled, no error codes found at end of cycle upper rack adjuster is broken, unit needs new adjuster , customer does not want repair ; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LF1

Near Kingsville, Ohio 44048

Jeff M

Job Details: 08/16/2021

The drain was plugged I steamed it out and cleaned. Everything tested good

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/16/2021

The unit is not heating I found the heating element open. All other fuses tested good ; ordrng 1 WP8544771 (Heater) and 1 123 (Shipping)

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near University Heights, Ohio 44118

Dan

Job Details: 08/16/2021

"Installed new valve, unable to test, unit is not installed"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Cleveland, Ohio 44135

Gabriel P

Job Details: 08/16/2021

"Replace belt and it stop squeaking,opt test ok ; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL KITCHEN

Model WDTA50SAKZ

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/16/2021

The power cord in the junction box was loose. I reconnected the wires op tested good

We serviced a

JENN-AIR WINE COOLER

Model JUWFL242HL00

Near Solon, Ohio 44139

Jason N

Job Details: 08/16/2021

Could not install door. Door damaged. Snapped pics. Will need to reorder. ; ordrng 1 W11360701 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW

Near Beachwood, Ohio 44122

Jason N

Job Details: 08/16/2021

"Cc unit door not closing Customer stated ff unit does not full gravity close and makes a squeak noise. Adjusted front left hand roller to reduce weight on right side roller. Squeak removed. Unit is sitting up at maximum height adjustment, slight tilt back verified by level. No more adjustment can be made. Advised customer may have to add shims to front of unit for more tilt back."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, Ohio 44122

Jason N

Job Details: 08/16/2021

"Cc unit not spinning or cycling correctly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock part. Ran calibration and auto cycle. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model LAT9704AAE

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 08/16/2021

"Cc: not spinningFound belt slipping on motor pulley, applied pressure to motor. Unit still slipping on motor pulley. Needs belt setCustomer does not want to repair at this time; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44108

Jason N

Job Details: 08/16/2021

"Cc unit not spinning out and competing cycles.Checked under unit found shift actuator arm has slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test can calibration. Op test good."

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, Ohio 44119

Jason N

Job Details: 08/16/2021

"Could finish repair, no parts available at address. Called cust. He didnt realize parts were shipped directly to address, re-ordered; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS03

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/16/2021

Installed filter head OP Test Ok

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/16/2021

One leg of power at the terminal block is fried needs a new wiring harness and power cord; ordrng 1 W11551640 (Harness) and 1 WX09X10010 (Power cord) and 1 123 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Kent, Ohio 44240

Brian M

Job Details: 08/16/2021

Customer hearing noises Found noises to be normal operating noises

We serviced a

MAYTAG WASHER

Model MVWC400XW0

Near Maple Heights, Ohio 44137

David R

Job Details: 08/16/2021

"Cc unit not agitating. Found basket speed fault. Cleared codes. Started diagnostics. Looked underneath, pulley came off from gearcase. Worn down cam. None on t/s. Ordering. ; ordrng 1 W10721967 (Cam)"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 08/16/2021

"Installed new gearcase and belt, op test good"

We serviced a

KENMORE REFRIGERATOR

Model 596.755024

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 08/16/2021

"Found 120 voltage going to fan motor but is not starting,ordering evap fan ; ordrng 1 12002744 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/16/2021

"Found freezer evaporator icy found thermistor out of range steam all ice and replace thermistor,opt test ok ; used 1 WPW10384183 (Thermister), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 08/16/2021

"Customer complaint that lights are out, confirmed, found freezer section led module out, unit needs new led module, customer does not want repair ; ordrng 1 WPW10515057 (Led module)"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, Ohio 44134

David R

Job Details: 08/16/2021

"Replaced valves, found out unit not agitating. Replaced actuator. Ran calibration and test diagnostics, switching between agitate and spin. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/16/2021

The seal the customer is talking about is the cabinet seal the upper rack there was a limited production where the rack was not the proper dimensions unit needs a new rack in the meantime I bent the upper rack so I stopped touching on the seal customer was OK with this method. Still needs the rack; ordrng 1 WPW10350382 (Rack)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Parma Heights, Ohio 44130

David R

Job Details: 08/16/2021

"Checked temp. Right now in defrost mode but showed about 2* in FZ. Ran diagnostics and tested all fans, good. Replaced control and dual valve. Found dual valve leaking water. Line was frozen a little. Removed ice. Ran icemaker test and cycled and called for water. Good. Op test ok."

We serviced a

KENMORE DISHWASHER

Model 66513473N412

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/16/2021

The unit was not draining I found both drain hoses completely caked full of calcium I remove the calcium out of both hoses unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWB02

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/16/2021

"Found filter housing not releasing water pressure and when release filter the housing leaks,ordering parts needed ; ordrng 1 WPW10121138 (Housing) and 1 WP2260503B, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Windham, Ohio 44288

Brian M

Job Details: 08/16/2021

Pulled unit out and put on leveled oven cart took pics Did a video call with tech line. Wants to try new oven racks first then if its still an issue it will go up for review Needs racks Customer to install and test ; ordrng 4 4448716 (rack sub 4455486)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Highland Heights, Ohio 44143

Dan

Job Details: 08/16/2021

"Cleared fresh food section evaporator, installed new thermistor, fan shroud, and control, op test good ; saved tckt"

We serviced a

JENN-AIR RANGE

Model JJW8530DDB

Near Middlefield, Ohio 44062

Brian M

Job Details: 08/16/2021

Installed fan Ran test bake to 350 OP Test Ok ; used 2 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/16/2021

"Replace latch,opt test ok"

We serviced a

WHIRLPOOL ICE MAKER

Model GI5FSAXVY02

Near Westlake, Ohio 44145

David R

Job Details: 08/16/2021

"Cc unit icemaker not working. Another company replaced control and icemaker and still not working. Found 120 coming from control. 120 through harness to icemaker but not getting 120 to icemaker. Will need a new icemaker harness, all last company forgot to replace insert, ordering as well.Customer will need last appointment. ; ordrng 1 W11256689 (Harness) and 1 WPW10121434 (Fill insert), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chardon, Ohio 44024

Brian M

Job Details: 08/16/2021

Installed timer Ran test OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS6

Near Mentor, Ohio 44060

Joe O

Job Details: 08/16/2021

Cc: vibration noiseFound debris in blower. Removed debris. Tested. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Madison, Ohio 44057

Jeff M

Job Details: 08/16/2021

The unit is not cooling needs a compressor and evaporator. Estimate only; ordrng 1 5304522324 (Evap) and 1 123 (Shipping) and 1 5304522265 (Compressor)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Chardon, Ohio 44024

Brian M

Job Details: 08/16/2021

Cc unit not cooling fridge section very well Found damper to be sticking closed due to foam Fixed damper Advised to watch If issue is still present after 48 hours it will need new damper ; ordrng 1 W11317276 (diffuser)

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