We serviced a
MMV1174DS1 MAYTAG
Model MICROWAVE
Near University Heights, OH 44118
Chris H.
Job Details: 04/27/2017
, Customer complaint that unit is not heating, placed glass of water inside unit started for 2 minutes, unit is not heating, magnetron is not damaged tests less than 1 ohm, plugged unit in unit is pulling over 3 amps, tested cap unit needs a new cap and diode, spoke with gs ordering parts recommeded mag as well ; ordrng 1 W10492278 (diode) and 1 W10850446 (capactr-mg) and 1 WPW10693025 (magnetron)
We serviced a
JGSP42SET1SS GE
Model RANGE
Near Novelty, OH 44072
Chris H.
Job Details: 04/27/2017
Customer complaint that units bake is not working, found ignitor open, unit needs a new ignitor, replaced ignitor from ts
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Maple Heights, OH 44137
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is taking a long time to dry, started unit on timed dry high heat, unit is not heating, found thermal cutoff open, replaced thermal cutoff kit from ts, customer has foil vent advised fire hazard, foil vent runs into a 3inch diameter pipe, explained correct size and airflow to customer,op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Robert A.
Job Details: 04/27/2017
Installed valve and actuator, ran recal, good, op test ok; Job Cmpltd,
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Bedford Heights, OH 44146
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is not dispensing water or making ice, unit was not not receiving correct water pressure, opened vale unit is dispensing water correctly, customer has bullet peircing valve advised to have replaced with a ball valve, op test good ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 04/27/2017
Complaint, not disp ice, checked, ice in bin, yes, tested disp, auger running, replaced bin, disp ice, found door bowed in where door switch hits, not always closing the switch, needs door Called wptl after 10 min, call was dropped call tl gs; ordrng 1 13107322SQ (dor-fip ss LEFT), schdld next appmnt for 5/5 FRI !,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Solon, OH 44139
Chris H.
Job Details: 04/27/2017
Installed new console and button, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Solon, OH 44139
Robert A.
Job Details: 04/27/2017
Unit running when tech arrived, found vent leaking; ordrng 1 WP8269259 (SEAL) and 1 WPW10274926 (DRFLECTOR) and 1 WPW10428211 (VENT) and 1 WPW10605015 (DISP), schdld next appmnt for 5/2 TUE !,
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details: 04/27/2017
Installed sensor and motor/heater, ran unit, op test ok;
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland Heights, OH 44118
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is not filling to the correct level and drains out, found drain hose laying on floor, corrected drain hose started unit on normal cycle unit filled to proper level,cleared long fill no fill code, unit is operating as designed ; Job Cmpltd,
We serviced a
MDB7749SBW0 MAYTAG
Model DISHWASHER
Near Highland Heights, OH 44143
Chris H.
Job Details: 04/27/2017
Customer complaint that units ui is not responding to commands, pessed normal cycle button did not react only auto clean light is lite, cancelled cycle unit responded, ran diagnostics found 10/1, ran service cycle, certain buttons are still not responding, unit needs a new user inter face, contacted wp techline to document findings, spoke with mark ref 7718900943, customer to contact wpl to try and get auth# for parts and labor, customer will contact office
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/27/2017
Installed shifter and cam, tested by hand, both shafts turn free, removed basket, found hub smooth, needs hub, talked w/gs; ordrng 1 W10528947 (hub) and 1 W10771760 (GEAR CASE), schdld next appmnt for 5/2 TUE ! [**],
We serviced a
KSEB900ESS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44115
Chris H.
Job Details: 04/27/2017
Installed cooling fan, op test good ; Job Cmpltd,
We serviced a
AGR6303MFS0 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44121
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is heating up then the unit is constantly clicking, preheated unit to 350 flame shut off, unit is cycling as designed, customer is not used to a dsi system, unit is operating as designed ; Job Cmpltd,
We serviced a
WDF560SAFW0 WHIRLPOOL
Model DISHWASHER
Near Oberlin, OH 44074
Paul H.
Job Details: 04/27/2017
Customer stated that the same thing that happened before happened again, unit made a clunking sound and then over filled, ran diagnostic cycle, called Techline, spoke with Kevin, SR#7718909532, verified door switch operation, recommended replacing fill valve and checking supply pressure, valve is not t/s, have to order; ordrng 1 WPW10327249 (valve-inlt)
We serviced a
MDBH979AWS3 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 04/27/2017
Start button not working, invoked diagnostics, ran through service test, tried pressing start again to advance through steps, nothing, unit needs UI,; ordrng 1 W10811155 (panel-cntl)
We serviced a
JIM158XYCX1 JENNAIRE
Model ICE MAKER
Near Westlake, OH 44145
Paul H.
Job Details: 04/27/2017
Ran diagnostics, went through test very quickly, ran again manually this time, went through all steps correctly, replaced valve per service pointer, intermittently shuts off completely, no light, checked wiring, no loose connections found, unit cut off right after starting it, outlet is good, needs main control; ordrng 1 WPW10485960 (cntrl-elec),
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/27/2017
Bulb is out in lower oven, explained that this is not covered under warranty but we would order as a one time courtesy, also had me check convection fan, definite noise, wobbling, not sure if shaft or blade assembly is culprit, ordering both; ordrng 1 8009 (light bulb) and 1 W10794042 (nut) and 1 W10794420 (motor-fan) and 1 W10819914 (fan-convct)
We serviced a
KUDS30IXBL4 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/27/2017
Unit is leaking out of right front, unit is level, gasket appears worn at bottom right where leaking is happening, ordering gasket; ordrng 1 W10300924V (gasket),
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/27/2017
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 04/27/2017
Replaced defrost control, op test ok.; Job Cmpltd,
We serviced a
NFW7300WW00 AMANA
Model WASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 04/27/2017
Unit has bad bearing sound, but also explained that there could be issue with drive shaft which is no longer available, gave quote:
We serviced a
NFW7300WW00 AMANA
Model WASHER
Near Olmsted Falls, OH 44138
Alice M.
Job Details: 04/27/2017
Unit has bad bearing sound, but also explained that there could be issue with drive shaft which is no longer available, gave quote:
We serviced a
WFW9640XW00 WHIRLPOOL
Model WASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 04/27/2017
Washer was pretty loud during a high-speed spin cycle the inner drum had no play drum bearings appear to be good I took the belt off and spun the motor I can hear a little bit of noise coming from the motor and I can hear almost no noise for the tub the unit needs a new motor; ordrng 1 WP8182793 (MOTOR)
We serviced a
M1TXEGMYW MAYTAG
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 04/27/2017
Things in the fridge raider were freezing I adjusted the temperature in explain to him that things on the top shelf by the vent will freeze unit tested good; Job Cmpltd,
We serviced a
WED8500SR0 WHIRLPOOL
Model DRYER
Near Gates Mills, OH 44040
Jeff M
Job Details: 04/27/2017
Installed new part unit op tested good ;
We serviced a
MHWE300VF MAYTAG
Model WASHER
Near Reminderville, OH 44202
Jeff M
Job Details: 04/27/2017
I found a thumbtack lodged inside the pump I remove the thumbtack unit tested good; Job Cmpltd,
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Solon, OH 44139
Jeff M
Job Details: 04/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
TPX21PRXD WW GE
Model REFRIGERATOR
Near Auburn Township, OH 44023
Jeff M
Job Details: 04/27/2017
The drain in the back was frozen I steamed the drain out unit tested good
We serviced a
ADB1300AFW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44118
Chad P.
Job Details: 04/27/2017
Found wash motor not running. Motors ohms out of range. Control is sending out power. Needs sump assy replaced.
We serviced a
WFW9550WL00 WHIRLPOOL
Model WASHER
Near Columbia Station, OH 44028
Chad P.
Job Details: 04/27/2017
Found hole in pressure switch hose. Patched but needs replaced.
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/27/2017
Found timer grinding and not heating in the more dry setting. All other settings are working. Needs timer replaced. ; ordrng 1 WPW10642928 (TIMER. ),
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/27/2017
Found drive gear broken. Needs replaced. Comes as kit. ; ordrng 1 882699 (gear-drive, KIT),
We serviced a
GI6SARXXF02 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Chad P.
Job Details: 04/27/2017
Found duck bill failed. Installed drain tube kit. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MAV6000AWQ MAYTAG
Model WASHER
Near Euclid, OH 44132
Chad P.
Job Details: 04/27/2017
Installed pump. Op test ok.
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 04/27/2017
Installed door and switch. Op test ok. ; Job Cmpltd
We serviced a
ISC23CDEXY02 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 04/27/2017
Found unit running and cooling correctly at this time. Aligned doors and corrected ice basket alignment to auger. Op test ok. ; Job Cmpltd
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/27/2017
Found flood safe hoses tripped. Advised to replace with non flood safe. Op test ok. ; Job Cmpltd
We serviced a
WTW8500DR2 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/27/2017
No stored faults. Ran calibration and mixed loads. Advised on setting. Cust showed pics of clothing with residue on it. Operations check normal with washer. Advised to take issues up with cust service if needed. ; Job Cmpltd
We serviced a
NTW4700YQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Brian B
Job Details: 04/27/2017
CC of clothes coming out wet. Ran diag.. no codes.. leveled machine. Reset power.. Ran calibration and auto test. Ran a rinse and spin with clothes. Completed cycle. Clothes came out ready for dryer. Optest ok.;
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/27/2017
CC that machine shuts off.. ran diag. F7E0.. loss of power to control. Found worn outlet. When cord is jiggled, loss of power at control. Plugged into another outlet. Ran ser cycle. Optest ok.; Job Cmpltd,
We serviced a
WRX735SDBM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Brian B
Job Details: 04/27/2017
Found machine at room temp and shut off on control. Turned on. Machine started cooling. Ran diag.. all systems are functioning correctly.. advised customer on how to turn machine on and off. Optest ok.; Job Cmpltd,
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Brian B
Job Details: 04/27/2017
CC that oven sometimes lights and other times dies not light. Sometimes oven will heat to 350 and then will not relight. Checked outlet. Proper polarity and ground. Customer stated that sometimes he can hear 4 clicks and then oven will shut down. This is intermittant ignition. Replaced ignitor from t/s. Grounded burner with a # 12 stainless screw. Set oven to 350. Oven lit on first click. Waited for oven to cycle several times. Burner relights every time. Advised customer to monitor and place another call if problem returns. ; (created new UIS, deleted prior attachment to UisID 113864), used 1 WP9758079 (ELECTRODE-BAKE BURNER) from stock, Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 04/27/2017
Found machine full of water. Plugged in and cancelled cycle. Machine drained out. Ran diag.. f7E5 code, shifter fault... checked for friction on drive train . None found.. checked lower components. Found cam had come apart and is melted. Replaced from t/s. Ran calibration, auto test, and rinse and spin.. optest ok...; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
We serviced a
KBLO36FMX01 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 04/27/2017
Found machine not defrosting. Removed evap cover. Solid ice. Placed machine into diag, step 7, defrost. Display reading 02 for open bimetal. Ohmed out bimetal. Closed. Ohmed out wiring from bimetal to board. Pink wire open.. Found found loose wire in connector from main board. Repaired wiring. Tested defrost circuit. Optest ok.
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details: 04/27/2017
Updated pop.. sent pic. Found drain hose laying on floor. When machine is plugged in, drain pump starts running. Machine is in safety drain mode. Let run for 10 min. Control reset. Ran diag. F8E1 code, no fill, long fill. Cleared code. Ran calibration, auto test, and drain and spin. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Parma, OH 44129
Dan H
Job Details: 04/26/2017
Customer complaint that unit takes too long to dry clothes, unit is receiving proper power from supply, started timed dry cycle, unit did not heat, ran diagnostics found f4e4(L2 line voltage error), f4e3(restricted airflow), f4e1(heater relay or connector problem) error codes, found heating element open, element is receiving 240vac, unit needs new heating element; ordrng 1 WP8544771 (element), schdld next appmnt for 5/1 MON !,
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 04/26/2017
Unit cuts off during cycle, started diagnostic cycle and unit had no errors but it cut off as soon as it began to fill, and beeped as if it was done, went back into diagnostics, same thing, no error codes, cut off and beeped, started a normal cycle and it filled and began washing, cancelled, ran SB inquiry, has parts coverage on main control and UI, spoke with GS, verified polarity correct at junction, unit needs main control, ok to order; ordrng 1 W10866116 (cntrl-elec),
We serviced a
GSS20GEWRCC GE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 04/26/2017
Installed heater kit, waited for heater to warm up, tested, no flow, called GE, door has to be manually thawed, 5-24 hours door open, tape door switch and cover opening with cardboard, advised customer to do so, leaving ticket open for;
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near LaGrange, OH 44050
Paul H.
Job Details: 04/26/2017
Handles sent appear to be wrong, ordering correct part number; ordrng 1 W10861225 (handle)
We serviced a
CVM1790SS2SS GE
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/26/2017
Replaced door switch, fan and interior light on constantly, RY1 is stuck shut, need another control board; ordrng 1 WB27X10866 (pwb(pcb) asm sub), schdld next appmnt for 4/27 THU 12-5, saved tckt [SdLink
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 04/26/2017
Replaced defrost control, cleared ice, turned unit on and found evap fan motor not running now, checked for voltage to fan motor, present, checked motor, open, need to order; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 4/27 THU !, saved tckt [SdLink
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 04/26/2017
CC that the ff door is not opening easy. Found the plastic piece of the door has broken off. Sent pic. The door cam is worn down. The bracket is broken. Ofiice to order parts. ; ordrng 1 LW10413519 (dor-fip ms) and 1 WP2183805 (bracket) and 1 WPW10470155 (cam-door
We serviced a
5400485 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44113
Corina B
Job Details: 04/26/2017
Office to reseach the cost, to modify the refrigerator. The cust. Wants it to start cooling again.
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Chris H.
Job Details: 04/26/2017
Installed new control, unit would not enter manual test cycle for calibration then began flashing communication error again, talked with gs checked magnet in lid lock, ordering console and lid lock, took core for return ; ordrng 1 W10838672 (console) and 1 W10861642 (latch),
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 04/26/2017
Customer complaint that action appliance was out due to unit not spinning, they stated they replaced the actuator, this was not the problem, inner basket has rounded out on the gearcase shaft, unit needs a new inner basket, basket is covered under maytag factory warranty, spoke with gs ordering part ; ordrng 1 W10752719 (basket),
We serviced a
WED8600YW0 WHIRLPOOL
Model DRYER
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 04/26/2017
Do unit will not turn on the relay clicks and that's it there is an F1E1 ccu fault code the unit is receiving 240 V AC unit needs a new control.; ordrng 1 WPW10432259 (CONTROL),
We serviced a
AMANA WASHER
Model NTW4651BQ0
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/26/2017
Found unit very liud in spin. Needs gearcase. Also getting a error code for spin sensor. Also needs actuator. Est =-parts needed are 1- wpw10006355. And 1- w10771759. Cust does not want repaired. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW6000XW0
Near Rootstown Township, OH 44272
Robert A.
Job Details: 04/26/2017
Found bellow torn, replaced, ran diagnostic cycle, op test ok; Job Cmpltd, saved tckt [SdLink\290689a.png], saved
We serviced a
KDTE704DPA0 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 04/26/2017
Unfortunately I miss clicked and ordered the incorrect rails I ordered the rails for the bottom rack instead of the middle rack. I need to reorder rails I have the old ones for return.; ordrng 1 W11048934 (RAIL L) and 1 W11048936 (RAIL R),
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Willoughby, OH 44094
Jeff M
Job Details: 04/26/2017
I missed click and ordered the wronge part. I showed the cust how too put the seal in when he gets the part. Cust will call back if there is a issue ; ordrng 1 W10300924V (SEAL)
We serviced a
WFG510S0AW1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/26/2017
Cc complaint that unit get up to temp and then stops heating but keeps the display at thenset temp. Ran bake at 350f. Unit froze at 100f for a period of time and stopped heating. Restarted bake cycle and unit heated to 400f. Misfired on attempt to reignite. Needs control, sensor and ignitor harness replaced.
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chris H.
Job Details: 04/26/2017
Customer complaint that a sheet got stuck under the wash plate, showed customer how to remove wash plate in case issue happens again in the future, unit is operating as designed; Job Cmpltd,
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chris H.
Job Details: 04/26/2017
Customer complaint that unit is dripping water into the basket, u its water valve has malfunctioned, gave customer estimate, customer will repair themselves;
We serviced a
HSS25ATHBCBB HOTPOINT
Model REFRIGERATOR
Near Cleveland, OH 44102
Chris H.
Job Details: 04/26/2017
Evacuated system, removed old compressor, installed new compressor and dye drier, vaccumed into 28 inch watched for 15 minutes, filled with 4.75 ounces of freon, frost pattern developed, customer to monitor ; Job Cmpltd
We serviced a
MED3500FW0 MAYTAG
Model DRYER
Near Parma, OH 44134
Chris H.
Job Details: 04/26/2017
Customer complaint that units cabinet is live with electricity, L1 and neutral were reversed, corrected lines, op test good ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chris H.
Job Details: 04/26/2017
Icemaker feeler arms were broken as well as the shutoff arm, replaced icemaker from ts, icemaker filled, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WRF989SDAB00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Corina B
Job Details: 04/26/2017
Replaced the reservoir. Optest ok. ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/26/2017
CC that the machine will not spin. Plugged unit in, found the spin light was on. Held start/pause button till it cleared the light. Ran diag, no codes. Ran auto test and calibration. ran a quick wash. Advised cust to use 1-2 tablespoons of laundry deterent. Optest ok. ; Job Cmpltd,
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44107
Corina B
Job Details: 04/26/2017
Replaced the control. Ran calibration test and drain and spin. Advised cust to move the washer off of the plywood. Optest ok. Brought back core for return. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Cleveland, OH 44111
Brian B
Job Details: 04/26/2017
CC that door is hard to close. Leveled machine. Adjusted and lubricated door latch.. door now working properly. Optest ok.; Job Cmpltd
We serviced a
JMW9527DASDAS JENNAIRE
Model WALL OVEN
Near Brooklyn, OH 44144
Brian B
Job Details: 04/26/2017
Removed and dissassembled door. Customer cleaned inner glass. Reassembled door. Optest ok.;
We serviced a
KDTM404EBS1 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Brian B
Job Details: 04/26/2017
Replaced broken dispenser.. ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Parma, OH 44134
Dan H
Job Details: 04/26/2017
Customer complaint that unit is not filling with water, started normal wash cycle, unit started filling, unit filled and advanced to wash cycle, ran diagnostics found 6-6( cold water) error code, unit completed test cycle, advised customer to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd,
We serviced a
WDF770SAFZ1 WHIRLPOOL
Model DISHWASHER
Near Fairview Park, OH 44126
Brian B
Job Details: 04/26/2017
CC that sometimes normal cycle does not start. Adjusted feet so door closes properly. Ran diag... no codes.. ran diag test cycle. Optest ok; Job Cmpltd,
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details: 04/26/2017
CC that machine will not go through cycle. Ran diag. Fault code for no fill, long fill. Found drain hose laying on floor. Cleared code. Ran auto test and normal cycle. Optest ok.; Job Cmpltd,
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44143
Brian B
Job Details: 04/26/2017
Replaced harness. Used steamer to clear coils. Optest ok.; Job Cmpltd
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 04/26/2017
Installed control and ran service test mode. Op test ok. ; Job Cmpltd,
We serviced a
FGHD2465NF1A FRIGIDAIRE
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 04/26/2017
Ran unit through normal wash and throuh service test mode. All operations are normal. Ran normal wash cycle a few times canceling it out and starting over. Times did not change. Advised unit will change times is sensor senses heavier soil levels. Advised that the cycle can be canceled and drained and restarted. This should give the sensor clearer water to sense and will help with keeping times from changing. Op test ok. ; Job Cmpltd
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 04/26/2017
Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Edgewood, OH 44004
Arthur V
Job Details: 04/26/2017
Found water hoses switched. Ran diag getting a f8e5 hot cold water reversed Switch hoses. Op test good Cleared error code ; Job Cmpltd,
We serviced a
PYE22TSHFSS GE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/26/2017
Installed ice maker. Op test ok. ; Job Cmpltd,
We serviced a
GSS25QSWCSS GE
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 04/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Franklin Township, OH 44240
Robert A.
Job Details: 04/26/2017
Found lid lock broken, replaced, ran diagnostic cycle, op test okUnit is plugged in to a nonĀ­ grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; used 1 WPW10619844 (LATCH) from stock, Job Cmpltd,
We serviced a
ALW480DAW AMANA
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details: 04/26/2017
Installed new part unit op tested good ;
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 04/26/2017
Unit was not properly leveled I re-leveled the unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model WDT720PADW1
Near Parma, OH 44134
Dan H
Job Details: 04/26/2017
Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, incoming water temperature at 90 degrees, unit filled and advanced to wash cycle, glasses filled, ran diagnostic test cycle, no error codes found, unit completed test cycle, unit is operating as designed, advised customer on proper soap usage and to run hot water in sink before starting unit; Job Cmpltd,
We serviced a
KDTE334DSS0 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 04/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MFX2876DRM02 MAYTAG
Model REFRIGERATOR
Near Willowick, OH 44095
Jeff M
Job Details: 04/26/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Euclid, OH 44119
Jeff M
Job Details: 04/26/2017
Customer was not used to the fact the washer only fills up with a certain amount of water depending on the size of The load i explain the proper loading procedure and that it is extremely important in the way it washes I showed her how to properly load the machine and the proper amount of soap to use unit tested good; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 04/26/2017
Ticking sound being caused by a piece of paper taped to back of unit, every time condenser fan cycled on paper would flap against cabinet, removed paper, sound gone.; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Chris H.
Job Details: 04/26/2017
Customer complaint that units water dispenser is dispensing too fast, turned water pressure down, customer had questions and concearns about unit, corrected doors, unit is a five door, adjusted temps, checked water connection, unit is operating as designed ; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Solon, OH 44139
Chris H.
Job Details: 04/26/2017
Customer complaint that unit melted the power cord and was smoking, advised customer power cord is not covered under warranty, i dont know why whirlpool did not explain this, power cord was installed improperly, replaced terminal block from ts, op test good, customer has foil style vent advised this is a fire hazard and should be replaced with a semi rigid or solid metal style vent ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
We serviced a
WFE710H0AS1 WHIRLPOOL
Model RANGE
Near Bedford Heights, OH 44146
Chris H.
Job Details: 04/26/2017
Installed new elements, op test good; Job Cmpltd,
We serviced a
KBFS22EWMS9 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44120
Chris H.
Job Details: 04/26/2017
Customer complaint that unit is not making ice, jumped icemaker from t-h icemaker began to cycle, icemaker is not sending 120 volts to the valve, unit needs a new icemaker, replaced from ts, op test good; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WTW5540SQ0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Chris H.
Job Details: 04/26/2017
Customer complaint that unit stops mid cycle until she opens and closes the lid, lid lock has malfunctioned, replaced lid lock from ts, op test good ; used 1 WP8318084 (LID SWITCH) from stock, Job Cmpltd
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Chris H.
Job Details: 04/26/2017
Customer complaint that unit does not dry very well, no codes found, unit is drying as designed, instructed customer on unit maintenece and how to properly use unit, instruted customer to refer to owners manuel for cycle times, advised running hot water in sink before starting unit, no issues found unit is operating as designed, pop in sd; Job Cmpltd
We serviced a
11067732791 WHIRLPOOL
Model DRYER
Near Madison Township, OH 44057
Corina B
Job Details: 04/26/2017
CC that the drum will not turn. Removed the drum found the belt is broken. Replaced the belt and the rollers from the t/s. checked vent, good air flow. Ran cycle test, optest ok.
We serviced a
AGR5715QDW AMANA
Model RANGE
Near Painesville, OH 44077
Corina B
Job Details: 04/26/2017
CC when setting the oven to heat does not heat. When turning oven on ignitor is not glowing. Checked the ignitor, getting 120v. Will need a new ignitor. Replaced the ignitor from t/s. set oven to 350*, advised cust to wait 10-15 min after the the pre heat buzzer goes off put insert the food. optest ok.; used 1 12400035 (IGNITOR 5299) from stock,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW0
Near Kingsville, OH 44048
Arthur V
Job Details: 04/26/2017
Replaced water valve. Re calibrated. Op test good ; Job Cmpltd,