We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Amherst, Ohio 44001
Gabriel P
Job Details:
07/14/2021
"Replace piston and switches and fuse,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Kent, Ohio 44240
Brian M
Job Details:
07/14/2021
Installed control and valve Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Painesville, Ohio 44077
Dan
Job Details:
07/14/2021
"Installed new shifter, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
07/14/2021
"Installed pump and motor assembly. Ran wash test, all functions normal. Op test good."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Amherst, Ohio 44001
Gabriel P
Job Details:
07/14/2021
Found panel bent ordering ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Highland Hills, Ohio 44122
Jason N
Job Details:
07/14/2021
"Cc unit not spinning/draining clothing all the way.Ran diagnostics. Found code f3e3 for water inlet temp fault and f8e1 for long fill/no fill. Ran auto test, no cold water coming in to unit. Checked all valves that I could see, all are turned on. Advised customer they would have to contact plumber or building mgment to have cold water source issue resolved. Unit op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, Ohio 44134
Jason N
Job Details:
07/14/2021
"CcCustomer showed pop Customer states unit needs leveled. Leveled unit for door gap and unit level. Customer stated unit is still not even, gaps are uneven on right and left hand sides as well as on top. Found floor is not even under unit, advised customer. Found cabinet above unit is sagging on left hand side. Snapped pics."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Strongsville, Ohio 44136
David R
Job Details:
07/14/2021
"Cc unit top rack is broken. Replaced from t/s. Tested, good. Op test ok. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, Ohio 44060
Joe O
Job Details:
07/14/2021
"Installed gear case, cam, and belt. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Lorain, Ohio 44053
Gabriel P
Job Details:
07/14/2021
Replace door opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Kent, Ohio 44240
Brian M
Job Details:
07/14/2021
Cc no water Installed water valve Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
07/14/2021
Cc that unit is heating but not drying there clothes properly and having a lot of condensation inside unit. Verified and unit is heating properly found that vent is clogged up and will need to be cleaned out. Unit is working as designed.Explained to customer and gave him the number for dryer vent wizards to get it cleaned out for proper airflow. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRS00
Near Grafton, Ohio 44044
Corina H
Job Details:
07/14/2021
Cc that ice maker not working. Verified and found that ice maker is leaking through the bottom will need a new ice maker and valve; ordrng 1 WPW10300022 (Icemaker) and 1 WPW10179146 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Strongsville, Ohio 44149
David R
Job Details:
07/14/2021
"Cc unit control options not working, intermittent no lights on UI. Had a servicer from different company come out. Suggested replacing both controls. Authorization code sent over to us, full repair. Found F5-E1, F3E2, F6E1. Tested and valves are good. Ordering controls, and latch. ; ordrng 1 W10810403 (Latch) and 1 W11195970 (Control) and 1 W11135391 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Sheffield Lake, Ohio 44054
Gabriel P
Job Details:
07/14/2021
"Replace cam,opt test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Avon Lake, Ohio 44012
Marie V
Job Details:
07/14/2021
"Cc that the unit is taking too long to dry clothes and that the sensor will shut down unit and clothes arent dry still. Turned unit on and check if it was heating. Pass. Check air flow outside. Found foil vent it kinked in the back on the unit, not allowing a proper air flow. Advice cust to replace foil flexible vent for rigid metal or flexible metal because those are considered fire hazard. Unit cycles between 168* and 115*. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Strongsville, Ohio 44136
David R
Job Details:
07/14/2021
"Customer had POP, took pics Aug 20,2020. Cc unit not washing. No error codes. Found pump in range of resistance. Control sending lower than 100 bolts AC. Ordering both control and wash pump. Replace control first. ; ordrng 1 W11124384 (Control) and 1 W11305303 (Wash pump)"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Avon Lake, Ohio 44012
Marie V
Job Details:
07/14/2021
"Cc that the top rack something broke on it, cust has pieces. Confirmed right hand side rack broke in a corner. Replace both. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Strongsville, Ohio 44136
David R
Job Details:
07/14/2021
"Replaced both control and ui. Ran a normal cycle, good. All components working. Ran a diagnostics cycle. Good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Chesterland, Ohio 44026
Joe O
Job Details:
07/14/2021
Installed dispenser. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1500AWQ01
Near Willoughby, Ohio 44094
Dan
Job Details:
07/14/2021
"Customer complaint that unit is not draining completely, confirmed, found filter screen and drain port on garbage disposal clogged, cleared, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Aurora, Ohio 44202
Joe O
Job Details:
07/14/2021
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kent, Ohio 44240
Brian M
Job Details:
07/14/2021
Cc unit not spinning Replaced actuator OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Kent, Ohio 44240
Brian M
Job Details:
07/14/2021
Issue remains Unit will run fine almost 30 min after a drain Spoke to 2 senior techs Maybe a issue with UI or float switch ; ordrng 1 W11255655 (console) and 1 WPW10195039 (float switch)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, Ohio 44095
Dan
Job Details:
07/14/2021
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kent, Ohio 44240
Brian M
Job Details:
07/14/2021
Ran entitlement issue date 8-21-20Cc unit fills and drains Found hose on ground Put hose in sink Ran test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
07/14/2021
Cc unit leaking Found Ice maker bail arm to have popped off and unit over full with ice and when filling water is going around and dripping into chute Cleared ice and fixed arm OP Test Ok
We serviced a
KITCHENAID MICROWAVE
Model KBHC109JSS0
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
07/14/2021
"Found the magnetron defective but we had unit open and found thermal on mag shorted replace put unit back together heat a cup of cold water for 30 seconds and it was hot"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, Ohio 44113
Jason N
Job Details:
07/14/2021
"Cc unit leaking from underneath Ran wash cycle, found water blowing out from water inlet manifold assembly in rear when unit went to drain. Pulled unit. Found inlet assembly cracked. Unit needs inlet manifold assembly. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11407411 (Water inlet assembly)"
We serviced a
GE RANGE
Model JGSP28SEK4SS
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
07/14/2021
"Cc unit has made a whoosh sound periodically when using ovenCustomer stated a few times since last service the oven has made a whoosh sound while trying to run a preheat for bake. Checked ignitor condition. Proper install, ignitor located next to burner tube. Ran bake test, ignitor glowing, good amp draw, good ignition. Checked top vent to ensure clear. Ran bake test several times, good ignition each times, no whoosh or gas smell. Let cycle. Could not duplicate issue at this time. Advised customer to ensure top vent is clear and never covered with items."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
07/14/2021
"Cc unit leaking from freezerCustomer states floor is damaged from freezer leaking water. Confirmed lot of wood damage to floor, advised customer I will have to pull unit and will do my best to not cause more. Customer ok with that. Found ice buildup on freezer bottom, evap drain frozen over. Cleared ice and frost from freezer. Pulled drain tube form rear of unit, solid gunk buildup in p trap. Cleared. Reinstalled. Ensure good flow through tube. Customer also wanted quote for a door bin shelf. Ordering. Customer will install himself. ; ordrng 1 W10846358 (Trivet bin)"
We serviced a
KENMORE WASHER
Model 110.20902991
Near Solon, Ohio 44139
Joe O
Job Details:
07/14/2021
Installed lid switch. Ran test cycle. Op test ok
We serviced a
MAYTAG DRYER
Model MEDP576KW1
Near Elyria, Ohio 44035
Corina H
Job Details:
07/14/2021
Timer and retainer were replaced. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB0
Near Andover, Ohio 44003
Jeff M
Job Details:
07/14/2021
The main control board is not sending power to the spark module to ignite the spark igniter inside the oven. Needs a main control; ordrng 1 WPW10348656 (Control) and 1 S
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Williamsfield, Ohio 44093
Jeff M
Job Details:
07/14/2021
I called Tech Line I explain to then that the power cord on the terminal block L1 wire is fried. Tech Line told me this is an insulation issue if the nut is not tight enough this can happen. theres no way the machine can directly caused this issue theres no way a customer can directly caused this issue this is 100% an installation error. Tech Line and safety told me this this is an installation issue not the fault of the machine not the fault of the customer. ; ordrng 1 W11416847 (Harness) and 1 TJ5604 (3 prong) and 1 S
We serviced a
MAYTAG RANGE
Model CWG3100AAB25
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
07/14/2021
Cc unit not baking Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Jefferson, Ohio 44047
Jeff M
Job Details:
07/14/2021
Installed the new part op tested good. One fridge door one freezer door 4 dins one wine rack
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Chardon, Ohio 44024
Joe O
Job Details:
07/14/2021
Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Jefferson, Ohio 44047
Jeff M
Job Details:
07/14/2021
Installed the new part op tested good. Belt control
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland Heights, Ohio 44106
Dan
Job Details:
07/14/2021
"Customer complaint of error code and now unit is not working at all, confirmed, unit is receiving 120vac , stuck key test shows control is good, unit needs new user interface ; ordrng 1 W11367678 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Westlake, Ohio 44145
Corina H
Job Details:
07/14/2021
"CC that there is a noise when dispensing the water. Confirmed. Removed the filter and used bypass plug. No hammering. Call BJ and agreed with need the housing. ; ordrng 1 W11346623 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Maple Heights, Ohio 44137
Brian M
Job Details:
07/14/2021
Cc of no cool Unit unplugged Plugged unit in and watched for frost Found unit to be cooling at this time but advised to leave plugged in for a few days
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, Ohio 44104
Dan
Job Details:
07/14/2021
"Customer complaint of bulge in liner, bulge is water reservoir cover and is supposed to be there, unit is operating as designed"
We serviced a
AMANA DRYER
Model NED4800VQ1
Near Austinburg, Ohio 44010
Jeff M
Job Details:
07/14/2021
The unit is heating cust needs the venting cleaned
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Chardon, Ohio 44024
Joe O
Job Details:
07/14/2021
"Cc: not cooling ff section, not making iceFound ff evap fan not running. Ff evap completely frosted over. Found no stored error codes. Tested all thermistors, and fans. Needs ff evap fan, and update module, and defrosted; ordrng 1 WR49X32042 (Cooling tower) and 1 WR98R4546322 (Update module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near LaGrange, Ohio 44050
Gabriel P
Job Details:
07/14/2021
"cc floor gets hot when unit is operating, inform customer that unit has a vent on bottom were air comes out, she says the other oven never did that, call senior tech BJ, he said unit is working as designed and advise to Call whirlpool tech line and tech said unit will blow hot air through bottom vent therefore unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Maple Heights, Ohio 44137
Brian M
Job Details:
07/14/2021
Installed water line OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lakewood, Ohio 44107
Corina H
Job Details:
07/14/2021
"CC that the unit was not cooling. Confirmed. Checked the compressor 7.45 amps. Compressor is seized. Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Wellington, Ohio 44090
David R
Job Details:
07/14/2021
"Wrong model number, had a 4 on the one needed. Updated and ordering correct part.; ordrng 1 W10906431 (Control) and 1 W10910626 (Ui)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Chardon, Ohio 44024
Joe O
Job Details:
07/14/2021
"Cc: intermittent ice productionFound ice sticking between fingers. Fingers separating from ice mold. Needs ice maker. Replaced ice maker. Cycled. Found low water pressure. Found customer is using plastic line and saddle valve. Advised customer to replace with an inline valve, and stainless steal graded or copper line. ; used 1 4317943 (ICEMAKER) from stock"
We serviced a
GE DISHWASHER
Model DDT595SGJ0WW
Near Chardon, Ohio 44024
Joe O
Job Details:
07/14/2021
"Cc: beeping, not startingFound unit not sensing door latch. Ohmed out latch from control. Found control not sensing latch. Needs control; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Highland Heights, Ohio 44143
Dan
Job Details:
07/14/2021
"Customer complaint that unit is not spinning properly, ran diagnostics, found f0e5(off balance) error code, suspension is good, Found gearcase shaft pulled right out of gearcase with agitator, unit needs new gearcase, customer does not want repair at this time ; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model TBX21DACBRWW
Near Shaker Heights, Ohio 44118
Jason N
Job Details:
07/14/2021
"Cc unit freezer not cold enough.Customer states freezer doesnt freeze things anymore. Found unit freezer reading 19 degrees. Good airflow. Checked compressor and condenser fan. Compressor very hot, condenser fan working, condenser coils fair. Compressor pulling .4a. Unit has a refrigerant leak. Customer not repairing, estimate only. ; ordrng 1 WR87X10224 (Compressor)"
We serviced a
KITCHENAID RANGE
Model KGCU482VSS1
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
07/14/2021
"Cc unit front burner sparks at randomCustomer stated RF burner will randomly spark when trying to light, sometimes it will light right away, sometimes it results in a large flame. Checked burner for spark, found electrode spark is inconsistent. All other burners sparking good. Burner head clean, electrode clean. Unit needs surface ignitor. ; ordrng 1 W10833887 (Surface ignitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Thompson, Ohio 44086
Joe O
Job Details:
07/14/2021
"Installed auger motor, shaft, and ice bin. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Madison, Ohio 44057
Jeff M
Job Details:
07/14/2021
The freezer door was misaligned allowing humidity to get into the machine I realigned the door unit tested good the frost will dissipate on its own
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHGXKT00
Near Mentor, Ohio 44060
Jeff M
Job Details:
07/14/2021
Installed the new part op tested good. Filter housing
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, Ohio 44011
Marie V
Job Details:
07/14/2021
"Cc that the unit is not washing properly. Ran diag error code F7E6 motor fault, ran auto test, unit is not agitating. Tilted unit found shifter off place. Replace from T/S. Calibrated unit. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Elyria, Ohio 44035
Marie V
Job Details:
07/14/2021
"Cc that the unit is not washing the clothes and is making a clicking noise. Ran diag found error code of F6E7 motor fault. Ran auto test, unit is not agitating. Tilted unit. Found shifter off place. Replace shifter from T/S. Calibrated unit, pass. Ran auto test, pass. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5PHAXMS10
Near Elyria, Ohio 44035
Marie V
Job Details:
07/14/2021
Replaced control bracket. Tested op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Thompson, Ohio 44086
Joe O
Job Details:
07/14/2021
"Cc: not finishing a cycle, not spinning clothes outFound error code f8e1(long fill no fill). Found water valve plugged. Replaced water valve with (W11038689) from surplus. Tested. Op test ok"
We serviced a
KITCHENAID BUILT IN FRIDGE
Model KSSC42QKS02
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/14/2021
The unit isnt cooling. The unit is having a hard time starting the main control failed. ; ordrng 1 W10823805 (Control) and 1 S
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Painesville, Ohio 44077
Jeff M
Job Details:
07/14/2021
Installed the new part op tested good. Ui control
We serviced a
GE REFRIGERATOR
Model ZIS420NRJ
Near Pepper Pike, Ohio 44124
Brian M
Job Details:
07/14/2021
"Cc unit not cooling Found unit running but compressor cold Installed inverter box Compressor started Found fridge light switch sticking Needs light switch Customer wants to try and install himself if not he will call ; ordrng 1 WR23X10725 (light switch), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
GE OTR MICROWAVE
Model JVM6177DF1BB
Near Lyndhurst, Ohio 44124
Brian M
Job Details:
07/14/2021
"Cc unit running when plugged in Found door switches not functioning properly and latch housing broken Needs door switches and switch housing Est only ; ordrng 1 WB06X10676 (latch-body) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor) and 1 WB06X10128 (lever switch lower)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, Ohio 44077
Dan
Job Details:
07/14/2021
"Customer complaint of burning smell, ran diagnostics found f7e6(motor fault) error code, found new style shifter fallen out of cam , installed new shifter, unit started lid lock started clicking and the control popped , installed new lid lock, op test no good , control is completely dead now, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11417466 (Cntrl), used 1 W10913953 (ACTUATOR), and 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Novelty, Ohio 44072
Jason N
Job Details:
07/14/2021
"Cc unit codes f9e1Ran diagnostics, confirmed code f9e1 for drain problem. Checked drain pump and drain hose install. Drain pump clear, drain hose installed incorrectly on unit, rubber elbow kinked. Corrected drain hose install. Ran wash test then cancel drain. Drain out strong. Op test good."
We serviced a
MAYTAG WASHER
Model A9800
Near Kirtland, Ohio 44094
Brian M
Job Details:
07/14/2021
"Cc unit will not spin Found fuse open Replaced using truck stock OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV4205DW1
Near Chesterland, Ohio 44026
Brian M
Job Details:
07/13/2021
Installed mag and transformer OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44110
Jason N
Job Details:
07/13/2021
"Cc unit not filling or cycling correctly. Customer stated unit doesnt advance cycles, she has been unplugging it to advance cycles? Unit stays in sensing. Ran diagnostics, no codes, ran auto test. All functions normal. Started normal load with clothing. Explained to customer how sensing works, and what to expect with different wash cycles and options. Customer was not aware of sensing or filling time requirements, she is used to older washing machines. Unit is operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Painesville, Ohio 44077
Joe O
Job Details:
07/13/2021
"Cc: not making iceFound fill tube frozen. Cleared fill tube ube, cycled ice maker. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Geneva, Ohio 44041
Jeff M
Job Details:
07/13/2021
Installed the new part op tested good. Pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/13/2021
Found door damage took pictures of damage ; ordrng 1 W10746794 (Door) and 1 W11178521 (Label)
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
07/13/2021
"Installed gearcase and pulley. Ran calibration and auto test. No abnormal sounds heard, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/13/2021
Installed the new part op tested good. Hose water valves and check valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Solon, Ohio 44139
Brian M
Job Details:
07/13/2021
Cc unit not making ice Found Ice mold cracked Replaced using truck stock OP Test Ok ; used 1 4317943 (ICEMAKER) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
07/13/2021
Installed led OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
07/13/2021
Installed control and UI OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/13/2021
The unit has a hole in the evap needs a filter dryer cust has the evap; ordrng 1 WPW10143759 (Uv dryer) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
07/13/2021
Cc unit not making enough ice Found mold to have 3 cubes in it and side walls of ice maker damaged Customer had ice maker sent to her Installed new ice makerAdvised to give it 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Streetsboro, Ohio 44241
Brian M
Job Details:
07/13/2021
Installed icemaker OP Test Ok
We serviced a
MAYTAG RANGE
Model MGR8670WQ0
Near Painesville, Ohio 44077
Dan
Job Details:
07/13/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
07/13/2021
"CC that the unit is not spinning. ran diag F7E1 BASKET SPEED FAULT, F7E5 SHIFTER FAULT, F7E6 MOTOR FAULT tested the shifter, failed. The unit is squealing. Will need a shifter and belt. ; ordrng 1 W11481722 (Shifter) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
07/13/2021
Found freezer evaporator frozen with ice defrocted ice and found thermister loose and connected by the end of the cap tube side changed it to the suction tube. Good frost pattern afterwards. Advise customer to wait at least 24hr for temp to equalize.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS0
Near Avon Lake, Ohio 44012
Marie V
Job Details:
07/13/2021
"Cc that the unit is leaking the detergent and it stays on at the bottom of unit. Confirmed, started unit. No water entering. Check power coming in to valve, 1V. Check wiring diagram. Check power coming out of control. 120V, but no power to valve. Found float , overfill was melted not in contact with float switch. Press down on it and started a normal cycle. Unit started filling. Unit will need float overfill control. Cust will install himself, advice cust not to use unit until part is in place.; ordrng 1 W10077871 (Float control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lorain, Ohio 44053
Gabriel P
Job Details:
07/13/2021
"Found latch broken will need new gave estimate customer will fix use latch from t/s ,opt test ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
We serviced a
JENN-AIR RANGE
Model JES9750CA00
Near Deerfield, Ohio 44411
Jason N
Job Details:
07/13/2021
Installed control board. Ran bake test and let cycle. Preheat and cycling properly. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Painesville, Ohio 44077
Joe O
Job Details:
07/13/2021
Cc: leakingFound customer has towel under front door panel. Towel is damp. Insulation pad in door damp. Ran test cycle. Unit leaked as I was going to walk out. Needs sump assembly and spray arm; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Maple Heights, Ohio 44137
Corina H
Job Details:
07/13/2021
"CC that the unit stopped in mid cycle. Confirmed F6e2 Communication Error: UI Cannot Hear ACU. Will need a new control and ui. ; ordrng 1 W11135391 (Ui) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Elyria, Ohio 44035
David R
Job Details:
07/13/2021
Replaced door. Customer is good.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS4
Near Rocky River, Ohio 44116
David R
Job Details:
07/13/2021
"Cc unit not washing. Water is entering unit, every couple of seconds the motor is humming on and off but will not spray. 3-3, 4-3, 5-1, 10-1; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10705575 (Sensor) and 1 WPW10380685 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Chardon, Ohio 44024
Joe O
Job Details:
07/13/2021
Cc: not cooling ff sectionFound ff section at 60 degrees. Freezer at 5 degrees. Found drain tube plugged. Cleared drain tube. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conneaut, Ohio 44030
Jeff M
Job Details:
07/13/2021
The lock failed installed the new part op tested good. ; used 1 W11307244 (Lock) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYW02
Near Westlake, Ohio 44145
Gabriel P
Job Details:
07/13/2021
Found unit pressure in 20 into a vacuum and high side is 50 psi call tech line explain unit has a internal leak cause there is leak show on both evaporator or either in the filter it was check by two technician spoke to sterling not repairable
We serviced a
GE REFRIGERATOR
Model GFE29HMEHES
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
07/13/2021
"Found drip pan clogged with ice and leaking clean and clear debri from drain tube and steam ice,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV520AEP/XAA02
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
07/13/2021
"Cc that the unit is not heating. Confirmed. Check power. Good. Found broken wire on heater. Fix that issue. Tested unit. Op test ng. Check heater thermostat and cut off. Will need thermostat and cut off from heater. They both open. Cust will like to have a morning appointment. Have plans in the afternoon ; ordrng 1 DC96-00887C (Cut off fuse) and 1 DC47-00018A (High limit thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2830WP00
Near Rocky River, Ohio 44116
David R
Job Details:
07/13/2021
"Replaced both lower and upper fan motor. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, Ohio 44112
Dan
Job Details:
07/13/2021
"Customer complaint that fresh food section is not cooling and moisture build up, fresh food section temperature at 53 degrees, freezer section temperature at-5 degrees, found fresh food section door not sealing properly, found lower hinge falling out of cabinet, tried to tighten, screw hole for hinge is stripped. Called whirlpool techline spoke to Joel, unit cannot be repaired.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB08
Near North Olmsted, Ohio 44070
Marie V
Job Details:
07/13/2021
"Cc that the unit is leaking, confirmed. Water line is leaking. Will need 1/4 fitting. Cut the part that was damaged and. Added the fitting. Turned water back on. Tested op test okCheck ice maker it was cycling when took cover off. It didnt ask for water, jumped started ice maker and it cycled and it filled. Advice cust to monitor is working good at this time. If having problems with it. Will need new ice maker. Op test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Kent, Ohio 44240
Brian M
Job Details:
07/13/2021
Complaint unit wont spin Found actuator not plugged In Plugged actuator in OP Test Ok
